Built motion from commit (unavailable).|2.5.15
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index 25fb1b2..5620e4f 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xa017=['format','calleridname','calleridnum','getString','Subjects','Tags','name','Fields','custom_fields','mapValues','keyBy','value','remoteUri','then','info','Ticket\x20created!','%s/api/v2/agents','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/api/v2/contacts','POST','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','stringify','GET','forEach','type','string','nameField','toLowerCase','content','idField','customField','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','unmanaged','monitor_format','lastevent','toUpperCase','request-promise','md5','./util','../../../../config/environment','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','merge'];(function(_0x2e9361,_0x471c93){var _0x3c2162=function(_0x5793d8){while(--_0x5793d8){_0x2e9361['push'](_0x2e9361['shift']());}};_0x3c2162(++_0x471c93);}(_0xa017,0x1b6));var _0x7a01=function(_0x32b715,_0x8f0a4d){_0x32b715=_0x32b715-0x0;var _0x198fdd=_0xa017[_0x32b715];return _0x198fdd;};'use strict';var _=require('lodash');var rp=require(_0x7a01('0x0'));var md5=require(_0x7a01('0x1'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x7a01('0x2'));var config=require(_0x7a01('0x3'));var logger=require('../../../../config/logger')(_0x7a01('0x4'));config[_0x7a01('0x5')]=_[_0x7a01('0x6')](config[_0x7a01('0x5')],{'host':_0x7a01('0x7'),'port':0x18eb});var io=require(_0x7a01('0x8'))(new Redis(config[_0x7a01('0x5')]));var headers={'Content-Type':_0x7a01('0x9'),'Accept':_0x7a01('0x9')};function emit(_0x1935bc,_0x1223a3,_0x1cf932){io['to'](_0x1935bc)['emit'](_0x1223a3,_0x1cf932);}function getTicket(_0x47e105,_0x1a585c,_0x4d07d4,_0x5a7fa1,_0x4ff59b){logger['info'](_0x7a01('0xa'));var _0x4d2baf=_[_0x7a01('0xb')]({'responder_id':_0x1a585c['id'],'requester_id':_0x4d07d4['id'],'name':util[_0x7a01('0xc')]('Caller\x20-\x20%s',_0x4ff59b[_0x7a01('0xd')]),'phone':_0x4ff59b[_0x7a01('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x7a01('0xf')](_0x5a7fa1[_0x7a01('0x10')],_0x4ff59b,'\x20'),'description':intUtil[_0x7a01('0xf')](_0x5a7fa1['Descriptions'],_0x4ff59b,'<br>'),'tags':getTags(_0x5a7fa1[_0x7a01('0x11')],_0x7a01('0x12'))},getCustomFields(_0x5a7fa1[_0x7a01('0x13')],_0x4ff59b));_0x4d2baf[_0x7a01('0x14')]=_[_0x7a01('0x15')](_[_0x7a01('0x16')](_0x4d2baf[_0x7a01('0x14')],'id'),_0x7a01('0x17'));return request({'uri':util[_0x7a01('0xc')]('%s/api/v2/tickets',_0x47e105[_0x7a01('0x18')]),'method':'POST','body':_0x4d2baf})[_0x7a01('0x19')](function(_0x4b8a42){logger[_0x7a01('0x1a')](_0x7a01('0x1b'));return _0x4b8a42;});}function getUser(_0x3b5e60,_0x198eb6){if(intUtil['validateEmail'](_0x198eb6)){return request({'uri':util[_0x7a01('0xc')](_0x7a01('0x1c'),_0x3b5e60['remoteUri']),'qs':{'email':_0x198eb6}})[_0x7a01('0x19')](function(_0x5f4346){if(_0x5f4346[_0x7a01('0x1d')]){logger[_0x7a01('0x1a')](_0x7a01('0x1e'));return _[_0x7a01('0x1f')](_0x5f4346,function(_0x37cf7c){return _0x37cf7c[_0x7a01('0x20')][_0x7a01('0x21')]===_0x198eb6;});}else{logger[_0x7a01('0x1a')](_0x7a01('0x22'));return request({'uri':util[_0x7a01('0xc')](_0x7a01('0x23'),_0x3b5e60[_0x7a01('0x18')])})[_0x7a01('0x19')](function(_0x2db819){logger['info']('Admin\x20account\x20selected.');return _0x2db819;});}});}else{logger[_0x7a01('0x1a')](_0x7a01('0x24'));return request({'uri':util[_0x7a01('0xc')](_0x7a01('0x23'),_0x3b5e60['remoteUri'])})['then'](function(_0x2f0c5e){logger[_0x7a01('0x1a')](_0x7a01('0x25'));return _0x2f0c5e;});}}function getEndUser(_0x3bce6e,_0x22e3b4,_0x5bd43e){logger[_0x7a01('0x1a')](_0x7a01('0x26'),_0x5bd43e);return request({'uri':util['format']('%s/api/v2/contacts',_0x3bce6e['remoteUri']),'qs':{'phone':_0x5bd43e}})[_0x7a01('0x19')](function(_0x3ed806){if(_0x3ed806['length']){logger[_0x7a01('0x1a')](_0x7a01('0x27'));return _['find'](_0x3ed806,{'phone':_0x5bd43e});}else{logger[_0x7a01('0x1a')](_0x7a01('0x28'));return request({'uri':util[_0x7a01('0xc')](_0x7a01('0x29'),_0x3bce6e[_0x7a01('0x18')]),'method':_0x7a01('0x2a'),'body':{'name':_0x22e3b4,'phone':_0x5bd43e}})[_0x7a01('0x19')](function(_0x19d867){logger[_0x7a01('0x1a')](_0x7a01('0x2b'));return _0x19d867;});}});}function getAuth(_0x1c191c){return util[_0x7a01('0xc')](_0x7a01('0x2c'),new Buffer(_0x1c191c[_0x7a01('0x2d')]+':X')[_0x7a01('0x2e')](_0x7a01('0x2f')));}function request(_0xb84f12){logger[_0x7a01('0x30')]('[HTTP]',JSON[_0x7a01('0x31')](_0xb84f12));return rp(_[_0x7a01('0x6')](_0xb84f12,{'method':_0x7a01('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x5e6558,_0x92e4a0){var _0x23a4bc=[];if(_0x5e6558&&_0x5e6558['length']>0x0){_0x23a4bc=_['map'](_0x5e6558,_0x92e4a0);}return _0x23a4bc;}function getCustomFields(_0x8f6aa0,_0x5ae9bd){var _0x5e96ce=[];var _0x5df70d={'custom_fields':[]};if(_0x8f6aa0['length']>0x0){_[_0x7a01('0x33')](_0x8f6aa0,function(_0x6cbe18){if(_0x6cbe18[_0x7a01('0x34')]===_0x7a01('0x35')&&_0x6cbe18[_0x7a01('0x36')]&&!_0x6cbe18['customField']){_0x5df70d[_0x6cbe18[_0x7a01('0x36')][_0x7a01('0x37')]()]=_0x6cbe18[_0x7a01('0x38')][_0x7a01('0x2e')]();}else if(_0x6cbe18[_0x7a01('0x34')]==='string'&&_0x6cbe18[_0x7a01('0x39')]&&_0x6cbe18[_0x7a01('0x3a')]){_0x5df70d[_0x7a01('0x14')][_0x7a01('0x3b')]({'id':_0x6cbe18['idField'],'value':_0x6cbe18[_0x7a01('0x38')][_0x7a01('0x2e')]()});}else if(_0x6cbe18[_0x7a01('0x34')]===_0x7a01('0x3c')&&_0x6cbe18[_0x7a01('0x3d')]&&_0x6cbe18[_0x7a01('0x39')]&&_0x6cbe18[_0x7a01('0x3a')]){_0x5ae9bd[_0x6cbe18['variableName']]&&_0x5df70d[_0x7a01('0x14')][_0x7a01('0x3b')]({'id':_0x6cbe18['idField'],'value':_0x5ae9bd[_0x6cbe18[_0x7a01('0x3d')]]['toString']()});}else if(_0x6cbe18[_0x7a01('0x34')]===_0x7a01('0x3e')&&_0x6cbe18[_0x7a01('0x3f')]&&_0x6cbe18[_0x7a01('0x3f')][_0x7a01('0x12')]&&_0x6cbe18[_0x7a01('0x39')]&&_0x6cbe18[_0x7a01('0x3a')]){_0x5ae9bd[_0x6cbe18[_0x7a01('0x3f')]['name']['toLowerCase']()]&&_0x5df70d[_0x7a01('0x14')][_0x7a01('0x3b')]({'id':_0x6cbe18[_0x7a01('0x39')],'value':_0x5ae9bd[_0x6cbe18[_0x7a01('0x3f')][_0x7a01('0x12')]['toLowerCase']()][_0x7a01('0x2e')]()});}});}return _0x5df70d;}exports[_0x7a01('0x40')]=function(_0x521584,_0x9bd05b,_0xc725d2,_0x3ef43b,_0x5090ba,_0x3331d3){var _0x24477f,_0x4c1ff4;_0x3331d3['remoteUri']=intUtil[_0x7a01('0x41')](_0x3331d3[_0x7a01('0x18')]);_0x3331d3['serverUrl']=intUtil[_0x7a01('0x41')](_0x3331d3[_0x7a01('0x42')]);if(_0x5090ba&&_0x5090ba['monitor_format']){logger[_0x7a01('0x1a')](_0x7a01('0x43'),_0x7a01('0x44'));_0x9bd05b['recordingURL']=util[_0x7a01('0xc')](_0x7a01('0x45'),_0x3331d3[_0x7a01('0x42')],_0x9bd05b['uniqueid'],md5(_0x9bd05b[_0x7a01('0x46')]));}else{_0x9bd05b[_0x7a01('0x47')]='';}headers[_0x7a01('0x48')]=getAuth(_0x3331d3);return getUser(_0x3331d3,_0x3ef43b[_0x7a01('0x21')])[_0x7a01('0x19')](function(_0x38fa9b){_0x24477f=_0x38fa9b;logger[_0x7a01('0x1a')](_0x7a01('0x49'),_0x24477f['id']);return getEndUser(_0x3331d3,_0x9bd05b['calleridname'],_0x9bd05b[_0x7a01('0xe')]);})['then'](function(_0x14c6cc){_0x4c1ff4=_0x14c6cc;logger[_0x7a01('0x1a')](_0x7a01('0x4a'),_0x4c1ff4['id']);return getTicket(_0x3331d3,_0x24477f,_0x4c1ff4,_0xc725d2,_0x9bd05b);})['then'](function(_0x11d1b9){if(_0x11d1b9&&_0x11d1b9['id']){logger[_0x7a01('0x1a')](_0x7a01('0x1b'));logger[_0x7a01('0x1a')](_0x7a01('0x4b'),_0x11d1b9['id']);logger[_0x7a01('0x1a')](_0x7a01('0x43'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x7a01('0x4c'),_0x3ef43b[_0x7a01('0x12')]),_0x7a01('0x4d'),{'uri':util[_0x7a01('0xc')](_0x7a01('0x4e'),_0x3331d3[_0x7a01('0x18')],_0x11d1b9['id'])});}})[_0x7a01('0x4f')](function(_0x5e161f){logger[_0x7a01('0x50')](_0x7a01('0x43'),JSON['stringify'](_0x5e161f));});};exports[_0x7a01('0x51')]=function(_0x29259b,_0x8f55ab,_0x20abf1,_0x14463f,_0x4c48fb,_0x55689c,_0x2f2035){var _0x24cfd6,_0x450456;_0x55689c[_0x7a01('0x18')]=intUtil[_0x7a01('0x41')](_0x55689c[_0x7a01('0x18')]);_0x55689c['serverUrl']=intUtil[_0x7a01('0x41')](_0x55689c[_0x7a01('0x42')]);if(_0x2f2035&&_0x2f2035[_0x7a01('0x52')]&&_0x2f2035[_0x7a01('0x52')]!==_0x7a01('0x53')){logger[_0x7a01('0x1a')](_0x7a01('0x54'),'Recording\x20is\x20enabled!');_0x8f55ab['recordingURL']=util[_0x7a01('0xc')](_0x7a01('0x45'),_0x55689c[_0x7a01('0x42')],_0x8f55ab[_0x7a01('0x46')],md5(_0x8f55ab[_0x7a01('0x46')]));}headers[_0x7a01('0x48')]=getAuth(_0x55689c);return getUser(_0x55689c,_0x14463f[_0x7a01('0x21')])['then'](function(_0x3bfd0a){_0x24cfd6=_0x3bfd0a;logger[_0x7a01('0x1a')](_0x7a01('0x49'),_0x24cfd6['id']);return getEndUser(_0x55689c,_0x8f55ab[_0x7a01('0x55')],_0x8f55ab['destcalleridnum']);})['then'](function(_0x10a1b5){_0x450456=_0x10a1b5;logger[_0x7a01('0x1a')](_0x7a01('0x4a'),_0x450456['id']);return getTicket(_0x55689c,_0x24cfd6,_0x450456,_0x20abf1,_0x8f55ab);})['then'](function(_0xd7ebab){if(_0xd7ebab&&_0xd7ebab['id']){logger['info'](_0x7a01('0x1b'));logger['info'](_0x7a01('0x4b'),_0xd7ebab['id']);logger[_0x7a01('0x1a')](_0x7a01('0x54'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x7a01('0xc')](_0x7a01('0x4c'),_0x14463f[_0x7a01('0x12')]),'trigger:browser:url',{'uri':util['format'](_0x7a01('0x4e'),_0x55689c['remoteUri'],_0xd7ebab['id'])});}})[_0x7a01('0x4f')](function(_0x1e3910){logger[_0x7a01('0x50')]('[OUTBOUND]',JSON['stringify'](_0x1e3910));});};exports[_0x7a01('0x56')]=function(_0x558298,_0x23fb0f,_0x516222,_0x2ff22e,_0xd373d0,_0x4cd87f){var _0x14ba5e,_0x35771e;_0x4cd87f['remoteUri']=intUtil['stripTrailingSlash'](_0x4cd87f[_0x7a01('0x18')]);_0x4cd87f[_0x7a01('0x42')]=intUtil['stripTrailingSlash'](_0x4cd87f[_0x7a01('0x42')]);if(_0xd373d0&&_0xd373d0[_0x7a01('0x57')]){logger[_0x7a01('0x1a')]('['+_0x23fb0f[_0x7a01('0x58')][_0x7a01('0x59')]()+']',_0x7a01('0x44'));_0x23fb0f[_0x7a01('0x47')]=util[_0x7a01('0xc')](_0x7a01('0x45'),_0x4cd87f['serverUrl'],_0x23fb0f[_0x7a01('0x46')],md5(_0x23fb0f[_0x7a01('0x46')]));}else{_0x23fb0f[_0x7a01('0x47')]='';}headers[_0x7a01('0x48')]=getAuth(_0x4cd87f);return getUser(_0x4cd87f,'')[_0x7a01('0x19')](function(_0x272d9d){_0x14ba5e=_0x272d9d;logger[_0x7a01('0x1a')](_0x7a01('0x49'),_0x14ba5e['id']);return getEndUser(_0x4cd87f,_0x23fb0f[_0x7a01('0xd')],_0x23fb0f[_0x7a01('0xe')]);})[_0x7a01('0x19')](function(_0x3f11f7){_0x35771e=_0x3f11f7;logger[_0x7a01('0x1a')](_0x7a01('0x4a'),_0x35771e['id']);return getTicket(_0x4cd87f,_0x14ba5e,_0x35771e,_0x516222,_0x23fb0f);})['then'](function(_0x544850){if(_0x544850){logger[_0x7a01('0x1a')](_0x7a01('0x1b'));logger[_0x7a01('0x1a')](_0x7a01('0x4b'),_0x544850['id']);}})[_0x7a01('0x4f')](function(_0x51ad5f){logger[_0x7a01('0x50')]('['+_0x23fb0f[_0x7a01('0x58')][_0x7a01('0x59')]()+']',JSON[_0x7a01('0x31')](_0x51ad5f));});};
\ No newline at end of file
+var _0x02c3=['customVariable','Variable','queue','stripTrailingSlash','serverUrl','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/helpdesk/tickets/%d','catch','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','uniqueid','Authorization','destcalleridname','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','error','lodash','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','emit','info','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridname','getString','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','POST','%s/api/v2/agents','remoteUri','then','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Basic\x20%s','apiKey','toString','base64','debug','stringify','map','type','nameField','customField','toLowerCase','content','string','idField','push','variable','variableName'];(function(_0x4c7fb5,_0x2548ef){var _0x2e10ac=function(_0xf7e27c){while(--_0xf7e27c){_0x4c7fb5['push'](_0x4c7fb5['shift']());}};_0x2e10ac(++_0x2548ef);}(_0x02c3,0x1e6));var _0x302c=function(_0x566259,_0x23edba){_0x566259=_0x566259-0x0;var _0x305521=_0x02c3[_0x566259];return _0x305521;};'use strict';var _=require(_0x302c('0x0'));var rp=require(_0x302c('0x1'));var md5=require('md5');var util=require(_0x302c('0x2'));var Redis=require(_0x302c('0x3'));var intUtil=require(_0x302c('0x4'));var config=require(_0x302c('0x5'));var logger=require(_0x302c('0x6'))(_0x302c('0x7'));config[_0x302c('0x8')]=_[_0x302c('0x9')](config[_0x302c('0x8')],{'host':_0x302c('0xa'),'port':0x18eb});var io=require(_0x302c('0xb'))(new Redis(config['redis']));var headers={'Content-Type':'application/json','Accept':'application/json'};function emit(_0x2ac149,_0xce11f7,_0x232cf8){io['to'](_0x2ac149)[_0x302c('0xc')](_0xce11f7,_0x232cf8);}function getTicket(_0x30db00,_0x58257c,_0x39dba7,_0x10af8b,_0x4a9825){logger[_0x302c('0xd')](_0x302c('0xe'));var _0x5e684f=_['merge']({'responder_id':_0x58257c['id'],'requester_id':_0x39dba7['id'],'name':util[_0x302c('0xf')](_0x302c('0x10'),_0x4a9825[_0x302c('0x11')]),'phone':_0x4a9825['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x302c('0x12')](_0x10af8b['Subjects'],_0x4a9825,'\x20'),'description':intUtil[_0x302c('0x12')](_0x10af8b[_0x302c('0x13')],_0x4a9825,_0x302c('0x14')),'tags':getTags(_0x10af8b[_0x302c('0x15')],_0x302c('0x16'))},getCustomFields(_0x10af8b[_0x302c('0x17')],_0x4a9825));_0x5e684f[_0x302c('0x18')]=_[_0x302c('0x19')](_[_0x302c('0x1a')](_0x5e684f[_0x302c('0x18')],'id'),'value');return request({'uri':util[_0x302c('0xf')]('%s/api/v2/tickets',_0x30db00['remoteUri']),'method':_0x302c('0x1b'),'body':_0x5e684f})['then'](function(_0x47f707){logger[_0x302c('0xd')]('Ticket\x20created!');return _0x47f707;});}function getUser(_0x556e7a,_0x2d5e22){if(intUtil['validateEmail'](_0x2d5e22)){return request({'uri':util['format'](_0x302c('0x1c'),_0x556e7a[_0x302c('0x1d')]),'qs':{'email':_0x2d5e22}})[_0x302c('0x1e')](function(_0x4271e7){if(_0x4271e7['length']){logger[_0x302c('0xd')](_0x302c('0x1f'));return _[_0x302c('0x20')](_0x4271e7,function(_0x43c9f2){return _0x43c9f2[_0x302c('0x21')][_0x302c('0x22')]===_0x2d5e22;});}else{logger[_0x302c('0xd')](_0x302c('0x23'));return request({'uri':util['format'](_0x302c('0x24'),_0x556e7a[_0x302c('0x1d')])})[_0x302c('0x1e')](function(_0x20c55b){logger['info']('Admin\x20account\x20selected.');return _0x20c55b;});}});}else{logger['info'](_0x302c('0x25'));return request({'uri':util[_0x302c('0xf')](_0x302c('0x24'),_0x556e7a[_0x302c('0x1d')])})['then'](function(_0x4ca2f7){logger[_0x302c('0xd')](_0x302c('0x26'));return _0x4ca2f7;});}}function getEndUser(_0x118614,_0x3f2cd6,_0x4a10cc){logger[_0x302c('0xd')](_0x302c('0x27'),_0x4a10cc);return request({'uri':util[_0x302c('0xf')](_0x302c('0x28'),_0x118614[_0x302c('0x1d')]),'qs':{'phone':_0x4a10cc}})['then'](function(_0x2ab0fb){if(_0x2ab0fb[_0x302c('0x29')]){logger[_0x302c('0xd')](_0x302c('0x2a'));return _[_0x302c('0x20')](_0x2ab0fb,{'phone':_0x4a10cc});}else{logger[_0x302c('0xd')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x302c('0xf')](_0x302c('0x28'),_0x118614[_0x302c('0x1d')]),'method':_0x302c('0x1b'),'body':{'name':_0x3f2cd6,'phone':_0x4a10cc}})[_0x302c('0x1e')](function(_0x570bb){logger['info']('Enduser\x20created.');return _0x570bb;});}});}function getAuth(_0x4ab103){return util[_0x302c('0xf')](_0x302c('0x2b'),new Buffer(_0x4ab103[_0x302c('0x2c')]+':X')[_0x302c('0x2d')](_0x302c('0x2e')));}function request(_0x2aef94){logger[_0x302c('0x2f')]('[HTTP]',JSON[_0x302c('0x30')](_0x2aef94));return rp(_['defaults'](_0x2aef94,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x420992,_0x568fe8){var _0x307666=[];if(_0x420992&&_0x420992[_0x302c('0x29')]>0x0){_0x307666=_[_0x302c('0x31')](_0x420992,_0x568fe8);}return _0x307666;}function getCustomFields(_0x504c5,_0x458598){var _0x127135=[];var _0xeeb0e8={'custom_fields':[]};if(_0x504c5[_0x302c('0x29')]>0x0){_['forEach'](_0x504c5,function(_0xdc96be){if(_0xdc96be[_0x302c('0x32')]==='string'&&_0xdc96be[_0x302c('0x33')]&&!_0xdc96be[_0x302c('0x34')]){_0xeeb0e8[_0xdc96be[_0x302c('0x33')][_0x302c('0x35')]()]=_0xdc96be[_0x302c('0x36')]['toString']();}else if(_0xdc96be[_0x302c('0x32')]===_0x302c('0x37')&&_0xdc96be[_0x302c('0x38')]&&_0xdc96be[_0x302c('0x34')]){_0xeeb0e8[_0x302c('0x18')][_0x302c('0x39')]({'id':_0xdc96be['idField'],'value':_0xdc96be['content'][_0x302c('0x2d')]()});}else if(_0xdc96be[_0x302c('0x32')]===_0x302c('0x3a')&&_0xdc96be[_0x302c('0x3b')]&&_0xdc96be[_0x302c('0x38')]&&_0xdc96be[_0x302c('0x34')]){_0x458598[_0xdc96be[_0x302c('0x3b')]]&&_0xeeb0e8['custom_fields'][_0x302c('0x39')]({'id':_0xdc96be['idField'],'value':_0x458598[_0xdc96be[_0x302c('0x3b')]]['toString']()});}else if(_0xdc96be[_0x302c('0x32')]===_0x302c('0x3c')&&_0xdc96be[_0x302c('0x3d')]&&_0xdc96be[_0x302c('0x3d')]['name']&&_0xdc96be[_0x302c('0x38')]&&_0xdc96be[_0x302c('0x34')]){_0x458598[_0xdc96be[_0x302c('0x3d')]['name']['toLowerCase']()]&&_0xeeb0e8[_0x302c('0x18')][_0x302c('0x39')]({'id':_0xdc96be[_0x302c('0x38')],'value':_0x458598[_0xdc96be[_0x302c('0x3d')][_0x302c('0x16')][_0x302c('0x35')]()][_0x302c('0x2d')]()});}});}return _0xeeb0e8;}exports[_0x302c('0x3e')]=function(_0x12d22f,_0x3231f0,_0x5d190c,_0x24f33a,_0x4c0e22,_0xd0ce7d){var _0x5b6225,_0x3de5be;_0xd0ce7d[_0x302c('0x1d')]=intUtil[_0x302c('0x3f')](_0xd0ce7d['remoteUri']);_0xd0ce7d[_0x302c('0x40')]=intUtil['stripTrailingSlash'](_0xd0ce7d[_0x302c('0x40')]);if(_0x4c0e22&&_0x4c0e22['monitor_format']){logger[_0x302c('0xd')](_0x302c('0x41'),'Recording\x20is\x20enabled!');_0x3231f0[_0x302c('0x42')]=util[_0x302c('0xf')](_0x302c('0x43'),_0xd0ce7d[_0x302c('0x40')],_0x3231f0['uniqueid'],md5(_0x3231f0['uniqueid']));}else{_0x3231f0[_0x302c('0x42')]='';}headers['Authorization']=getAuth(_0xd0ce7d);return getUser(_0xd0ce7d,_0x24f33a[_0x302c('0x22')])[_0x302c('0x1e')](function(_0x3d079e){_0x5b6225=_0x3d079e;logger[_0x302c('0xd')](_0x302c('0x44'),_0x5b6225['id']);return getEndUser(_0xd0ce7d,_0x3231f0[_0x302c('0x11')],_0x3231f0[_0x302c('0x45')]);})[_0x302c('0x1e')](function(_0x5e7492){_0x3de5be=_0x5e7492;logger['info'](_0x302c('0x46'),_0x3de5be['id']);return getTicket(_0xd0ce7d,_0x5b6225,_0x3de5be,_0x5d190c,_0x3231f0);})[_0x302c('0x1e')](function(_0x19ed24){if(_0x19ed24&&_0x19ed24['id']){logger[_0x302c('0xd')](_0x302c('0x47'));logger['info'](_0x302c('0x48'),_0x19ed24['id']);logger[_0x302c('0xd')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x302c('0xf')]('user:%s',_0x24f33a[_0x302c('0x16')]),'trigger:browser:url',{'uri':util[_0x302c('0xf')](_0x302c('0x49'),_0xd0ce7d[_0x302c('0x1d')],_0x19ed24['id'])});}})[_0x302c('0x4a')](function(_0x26a8fb){logger['error']('[QUEUE]',JSON[_0x302c('0x30')](_0x26a8fb));});};exports[_0x302c('0x4b')]=function(_0x26eedd,_0x4de006,_0x1c29c7,_0x1d7d4c,_0x5afa85,_0x404fc5,_0x26a0f9){var _0x3f6164,_0x13b340;_0x404fc5[_0x302c('0x1d')]=intUtil['stripTrailingSlash'](_0x404fc5[_0x302c('0x1d')]);_0x404fc5[_0x302c('0x40')]=intUtil[_0x302c('0x3f')](_0x404fc5[_0x302c('0x40')]);if(_0x26a0f9&&_0x26a0f9['recordingFormat']&&_0x26a0f9[_0x302c('0x4c')]!==_0x302c('0x4d')){logger[_0x302c('0xd')](_0x302c('0x4e'),_0x302c('0x4f'));_0x4de006['recordingURL']=util[_0x302c('0xf')](_0x302c('0x43'),_0x404fc5[_0x302c('0x40')],_0x4de006['uniqueid'],md5(_0x4de006[_0x302c('0x50')]));}headers[_0x302c('0x51')]=getAuth(_0x404fc5);return getUser(_0x404fc5,_0x1d7d4c[_0x302c('0x22')])[_0x302c('0x1e')](function(_0x9d97c){_0x3f6164=_0x9d97c;logger[_0x302c('0xd')](_0x302c('0x44'),_0x3f6164['id']);return getEndUser(_0x404fc5,_0x4de006[_0x302c('0x52')],_0x4de006['destcalleridnum']);})[_0x302c('0x1e')](function(_0x370862){_0x13b340=_0x370862;logger[_0x302c('0xd')](_0x302c('0x46'),_0x13b340['id']);return getTicket(_0x404fc5,_0x3f6164,_0x13b340,_0x1c29c7,_0x4de006);})[_0x302c('0x1e')](function(_0x3e8747){if(_0x3e8747&&_0x3e8747['id']){logger['info']('Ticket\x20created!');logger[_0x302c('0xd')](_0x302c('0x48'),_0x3e8747['id']);logger[_0x302c('0xd')](_0x302c('0x4e'),_0x302c('0x53'));emit(util['format'](_0x302c('0x54'),_0x1d7d4c[_0x302c('0x16')]),_0x302c('0x55'),{'uri':util[_0x302c('0xf')](_0x302c('0x49'),_0x404fc5[_0x302c('0x1d')],_0x3e8747['id'])});}})['catch'](function(_0xd92ad){logger['error'](_0x302c('0x4e'),JSON[_0x302c('0x30')](_0xd92ad));});};exports[_0x302c('0x56')]=function(_0x35c6fb,_0x43ca7b,_0x140ddb,_0x1042cd,_0x1b2377,_0x3f0c48){var _0x56779c,_0xfb2d01;_0x3f0c48[_0x302c('0x1d')]=intUtil[_0x302c('0x3f')](_0x3f0c48[_0x302c('0x1d')]);_0x3f0c48['serverUrl']=intUtil[_0x302c('0x3f')](_0x3f0c48[_0x302c('0x40')]);if(_0x1b2377&&_0x1b2377[_0x302c('0x57')]){logger[_0x302c('0xd')]('['+_0x43ca7b[_0x302c('0x58')][_0x302c('0x59')]()+']',_0x302c('0x4f'));_0x43ca7b[_0x302c('0x42')]=util[_0x302c('0xf')](_0x302c('0x43'),_0x3f0c48[_0x302c('0x40')],_0x43ca7b[_0x302c('0x50')],md5(_0x43ca7b[_0x302c('0x50')]));}else{_0x43ca7b[_0x302c('0x42')]='';}headers[_0x302c('0x51')]=getAuth(_0x3f0c48);return getUser(_0x3f0c48,'')[_0x302c('0x1e')](function(_0x3e7b7f){_0x56779c=_0x3e7b7f;logger[_0x302c('0xd')](_0x302c('0x44'),_0x56779c['id']);return getEndUser(_0x3f0c48,_0x43ca7b[_0x302c('0x11')],_0x43ca7b[_0x302c('0x45')]);})[_0x302c('0x1e')](function(_0x362ddb){_0xfb2d01=_0x362ddb;logger[_0x302c('0xd')](_0x302c('0x46'),_0xfb2d01['id']);return getTicket(_0x3f0c48,_0x56779c,_0xfb2d01,_0x140ddb,_0x43ca7b);})['then'](function(_0x194131){if(_0x194131){logger['info'](_0x302c('0x47'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x194131['id']);}})[_0x302c('0x4a')](function(_0xbfb68b){logger[_0x302c('0x5a')]('['+_0x43ca7b[_0x302c('0x58')][_0x302c('0x59')]()+']',JSON[_0x302c('0x30')](_0xbfb68b));});};
\ No newline at end of file