// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xb3bd=['trigger:browser:url','error','unmanaged','toUpperCase','lastevent','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString','Descriptions','<br>','Tags','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','debug','map','forEach','string','picklist','nameField','customField','content','toString','includes','type','idField','push','variable','variableName','Variable','name','toLowerCase','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','email','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','catch','stringify','recordingFormat','none','[OUTBOUND]','uniqueid','Authorization'];(function(_0x17260f,_0x23546d){var _0x12fbfb=function(_0x262afe){while(--_0x262afe){_0x17260f['push'](_0x17260f['shift']());}};_0x12fbfb(++_0x23546d);}(_0xb3bd,0x1d6));var _0xdb3b=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0xb3bd[_0x14add3];return _0x4a174f;};'use strict';var _=require('lodash');var rp=require(_0xdb3b('0x0'));var md5=require('md5');var util=require(_0xdb3b('0x1'));var Redis=require(_0xdb3b('0x2'));var intUtil=require(_0xdb3b('0x3'));var config=require(_0xdb3b('0x4'));var logger=require(_0xdb3b('0x5'))(_0xdb3b('0x6'));config[_0xdb3b('0x7')]=_[_0xdb3b('0x8')](config['redis'],{'host':_0xdb3b('0x9'),'port':0x18eb});var io=require(_0xdb3b('0xa'))(new Redis(config[_0xdb3b('0x7')]));var headers={'Content-Type':_0xdb3b('0xb'),'Accept':_0xdb3b('0xb')};function emit(_0xfcf16a,_0x4e33c5,_0x5a96ac){io['to'](_0xfcf16a)[_0xdb3b('0xc')](_0x4e33c5,_0x5a96ac);}function getTicket(_0x3af9b1,_0x16eede,_0x13fec9,_0x1a36f3,_0x28cca0){logger[_0xdb3b('0xd')](_0xdb3b('0xe'));var _0x2ce45f=_[_0xdb3b('0xf')]({'responder_id':_0x16eede['id'],'requester_id':_0x13fec9['id'],'name':util[_0xdb3b('0x10')](_0xdb3b('0x11'),_0x28cca0[_0xdb3b('0x12')]),'phone':_0x28cca0[_0xdb3b('0x13')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x1a36f3[_0xdb3b('0x14')],_0x28cca0,'\x20'),'description':intUtil[_0xdb3b('0x15')](_0x1a36f3[_0xdb3b('0x16')],_0x28cca0,_0xdb3b('0x17')),'tags':getTags(_0x1a36f3[_0xdb3b('0x18')],'name')},getCustomFields(_0x1a36f3['Fields'],_0x28cca0));_0x2ce45f['custom_fields']=_[_0xdb3b('0x19')](_[_0xdb3b('0x1a')](_0x2ce45f[_0xdb3b('0x1b')],'id'),_0xdb3b('0x1c'));return request({'uri':util['format'](_0xdb3b('0x1d'),_0x3af9b1[_0xdb3b('0x1e')]),'method':'POST','body':_0x2ce45f})[_0xdb3b('0x1f')](function(_0x35ce08){logger[_0xdb3b('0xd')](_0xdb3b('0x20'));return _0x35ce08;});}function getUser(_0x1b49ea,_0x54a72e){if(intUtil[_0xdb3b('0x21')](_0x54a72e)){return request({'uri':util['format'](_0xdb3b('0x22'),_0x1b49ea[_0xdb3b('0x1e')]),'qs':{'email':_0x54a72e}})[_0xdb3b('0x1f')](function(_0xf2009c){if(_0xf2009c[_0xdb3b('0x23')]){logger[_0xdb3b('0xd')](_0xdb3b('0x24'));return _[_0xdb3b('0x25')](_0xf2009c,function(_0x280209){return _0x280209['contact']['email']===_0x54a72e;});}else{logger[_0xdb3b('0xd')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xdb3b('0x26'),_0x1b49ea[_0xdb3b('0x1e')])})[_0xdb3b('0x1f')](function(_0x4e039b){logger[_0xdb3b('0xd')]('Admin\x20account\x20selected.');return _0x4e039b;});}});}else{logger[_0xdb3b('0xd')](_0xdb3b('0x27'));return request({'uri':util[_0xdb3b('0x10')]('%s/api/v2/agents/me',_0x1b49ea[_0xdb3b('0x1e')])})['then'](function(_0x20240b){logger['info'](_0xdb3b('0x28'));return _0x20240b;});}}function getEndUser(_0x40e054,_0x58ee08,_0x52b997){logger[_0xdb3b('0xd')](_0xdb3b('0x29'),_0x52b997);return request({'uri':util[_0xdb3b('0x10')](_0xdb3b('0x2a'),_0x40e054[_0xdb3b('0x1e')]),'qs':{'phone':_0x52b997}})['then'](function(_0x5ebe23){if(_0x5ebe23[_0xdb3b('0x23')]){logger[_0xdb3b('0xd')](_0xdb3b('0x2b'));return _[_0xdb3b('0x25')](_0x5ebe23,{'phone':_0x52b997});}else{logger[_0xdb3b('0xd')](_0xdb3b('0x2c'));return request({'uri':util[_0xdb3b('0x10')](_0xdb3b('0x2a'),_0x40e054[_0xdb3b('0x1e')]),'method':_0xdb3b('0x2d'),'body':{'name':_0x58ee08,'phone':_0x52b997}})['then'](function(_0x181121){logger['info'](_0xdb3b('0x2e'));return _0x181121;});}});}function getAuth(_0x35ea77){return util['format'](_0xdb3b('0x2f'),new Buffer(_0x35ea77['apiKey']+':X')['toString']('base64'));}function request(_0x5e6ba0){logger[_0xdb3b('0x30')]('[HTTP]',JSON['stringify'](_0x5e6ba0));return rp(_[_0xdb3b('0x8')](_0x5e6ba0,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x42a07a,_0x191ceb){var _0x3c8587=[];if(_0x42a07a&&_0x42a07a[_0xdb3b('0x23')]>0x0){_0x3c8587=_[_0xdb3b('0x31')](_0x42a07a,_0x191ceb);}return _0x3c8587;}function getCustomFields(_0x3fed84,_0xe5d531){var _0x40ee73=[];var _0x32393c={'custom_fields':[]};if(_0x3fed84[_0xdb3b('0x23')]>0x0){_[_0xdb3b('0x32')](_0x3fed84,function(_0xe527ac){if(_['includes']([_0xdb3b('0x33'),_0xdb3b('0x34')],_0xe527ac['type'])&&_0xe527ac[_0xdb3b('0x35')]&&!_0xe527ac[_0xdb3b('0x36')]){_0x32393c[_0xe527ac[_0xdb3b('0x35')]['toLowerCase']()]=_0xe527ac[_0xdb3b('0x37')][_0xdb3b('0x38')]();}else if(_[_0xdb3b('0x39')]([_0xdb3b('0x33'),_0xdb3b('0x34')],_0xe527ac[_0xdb3b('0x3a')])&&_0xe527ac[_0xdb3b('0x3b')]&&_0xe527ac[_0xdb3b('0x36')]){_0x32393c['custom_fields'][_0xdb3b('0x3c')]({'id':_0xe527ac[_0xdb3b('0x3b')],'value':_0xe527ac[_0xdb3b('0x37')][_0xdb3b('0x38')]()});}else if(_0xe527ac[_0xdb3b('0x3a')]===_0xdb3b('0x3d')&&_0xe527ac[_0xdb3b('0x3e')]&&_0xe527ac[_0xdb3b('0x3b')]&&_0xe527ac[_0xdb3b('0x36')]){_0xe5d531[_0xe527ac[_0xdb3b('0x3e')]]&&_0x32393c[_0xdb3b('0x1b')][_0xdb3b('0x3c')]({'id':_0xe527ac[_0xdb3b('0x3b')],'value':_0xe5d531[_0xe527ac[_0xdb3b('0x3e')]][_0xdb3b('0x38')]()});}else if(_0xe527ac[_0xdb3b('0x3a')]==='customVariable'&&_0xe527ac[_0xdb3b('0x3f')]&&_0xe527ac[_0xdb3b('0x3f')][_0xdb3b('0x40')]&&_0xe527ac[_0xdb3b('0x3b')]&&_0xe527ac[_0xdb3b('0x36')]){_0xe5d531[_0xe527ac[_0xdb3b('0x3f')][_0xdb3b('0x40')][_0xdb3b('0x41')]()]&&_0x32393c['custom_fields']['push']({'id':_0xe527ac[_0xdb3b('0x3b')],'value':_0xe5d531[_0xe527ac[_0xdb3b('0x3f')]['name'][_0xdb3b('0x41')]()][_0xdb3b('0x38')]()});}});}return _0x32393c;}exports[_0xdb3b('0x42')]=function(_0x20d5e0,_0x286cd3,_0x250894,_0x13cb05,_0x40cbd8,_0x19e13a){var _0x20b628,_0x366c10;_0x19e13a[_0xdb3b('0x1e')]=intUtil[_0xdb3b('0x43')](_0x19e13a[_0xdb3b('0x1e')]);_0x19e13a['serverUrl']=intUtil['stripTrailingSlash'](_0x19e13a['serverUrl']);if(_0x40cbd8&&_0x40cbd8[_0xdb3b('0x44')]){logger[_0xdb3b('0xd')](_0xdb3b('0x45'),_0xdb3b('0x46'));_0x286cd3[_0xdb3b('0x47')]=util[_0xdb3b('0x10')](_0xdb3b('0x48'),_0x19e13a[_0xdb3b('0x49')],_0x286cd3['uniqueid'],md5(_0x286cd3['uniqueid']));}else{_0x286cd3[_0xdb3b('0x47')]='';}headers['Authorization']=getAuth(_0x19e13a);return getUser(_0x19e13a,_0x13cb05[_0xdb3b('0x4a')])[_0xdb3b('0x1f')](function(_0x4fa57){_0x20b628=_0x4fa57;logger[_0xdb3b('0xd')](_0xdb3b('0x4b'),_0x20b628['id']);return getEndUser(_0x19e13a,_0x286cd3[_0xdb3b('0x12')],_0x286cd3['calleridnum']);})[_0xdb3b('0x1f')](function(_0x570377){_0x366c10=_0x570377;logger[_0xdb3b('0xd')](_0xdb3b('0x4c'),_0x366c10['id']);return getTicket(_0x19e13a,_0x20b628,_0x366c10,_0x250894,_0x286cd3);})[_0xdb3b('0x1f')](function(_0xd043e5){if(_0xd043e5&&_0xd043e5['id']){logger['info'](_0xdb3b('0x20'));logger['info'](_0xdb3b('0x4d'),_0xd043e5['id']);logger[_0xdb3b('0xd')](_0xdb3b('0x45'),_0xdb3b('0x4e'));emit(util[_0xdb3b('0x10')](_0xdb3b('0x4f'),_0x13cb05['name']),'trigger:browser:url',{'uri':util[_0xdb3b('0x10')](_0xdb3b('0x50'),_0x19e13a[_0xdb3b('0x1e')],_0xd043e5['id'])});}})[_0xdb3b('0x51')](function(_0x63db29){logger['error'](_0xdb3b('0x45'),JSON[_0xdb3b('0x52')](_0x63db29));});};exports['outbound']=function(_0x2f788e,_0x1493fa,_0x5cf994,_0x376b75,_0x138c7d,_0x1948ba,_0x35331e){var _0x5cb849,_0xc062;_0x1948ba['remoteUri']=intUtil[_0xdb3b('0x43')](_0x1948ba[_0xdb3b('0x1e')]);_0x1948ba[_0xdb3b('0x49')]=intUtil['stripTrailingSlash'](_0x1948ba[_0xdb3b('0x49')]);if(_0x35331e&&_0x35331e[_0xdb3b('0x53')]&&_0x35331e[_0xdb3b('0x53')]!==_0xdb3b('0x54')){logger[_0xdb3b('0xd')](_0xdb3b('0x55'),'Recording\x20is\x20enabled!');_0x1493fa['recordingURL']=util[_0xdb3b('0x10')](_0xdb3b('0x48'),_0x1948ba[_0xdb3b('0x49')],_0x1493fa['uniqueid'],md5(_0x1493fa[_0xdb3b('0x56')]));}headers[_0xdb3b('0x57')]=getAuth(_0x1948ba);return getUser(_0x1948ba,_0x376b75[_0xdb3b('0x4a')])[_0xdb3b('0x1f')](function(_0x470fbc){_0x5cb849=_0x470fbc;logger[_0xdb3b('0xd')](_0xdb3b('0x4b'),_0x5cb849['id']);return getEndUser(_0x1948ba,_0x1493fa['destcalleridname'],_0x1493fa['destcalleridnum']);})[_0xdb3b('0x1f')](function(_0x399844){_0xc062=_0x399844;logger[_0xdb3b('0xd')]('The\x20Enduser\x20ID\x20is:',_0xc062['id']);return getTicket(_0x1948ba,_0x5cb849,_0xc062,_0x5cf994,_0x1493fa);})[_0xdb3b('0x1f')](function(_0xaacbdf){if(_0xaacbdf&&_0xaacbdf['id']){logger[_0xdb3b('0xd')](_0xdb3b('0x20'));logger[_0xdb3b('0xd')]('The\x20Ticket\x20ID\x20is:',_0xaacbdf['id']);logger[_0xdb3b('0xd')](_0xdb3b('0x55'),_0xdb3b('0x4e'));emit(util[_0xdb3b('0x10')](_0xdb3b('0x4f'),_0x376b75[_0xdb3b('0x40')]),_0xdb3b('0x58'),{'uri':util[_0xdb3b('0x10')]('%s/helpdesk/tickets/%d',_0x1948ba[_0xdb3b('0x1e')],_0xaacbdf['id'])});}})[_0xdb3b('0x51')](function(_0x176153){logger[_0xdb3b('0x59')]('[OUTBOUND]',JSON['stringify'](_0x176153));});};exports[_0xdb3b('0x5a')]=function(_0x24a422,_0x1e88d8,_0x3a0676,_0x19920a,_0x1d71e6,_0x42528f){var _0x515204,_0x442803;_0x42528f[_0xdb3b('0x1e')]=intUtil[_0xdb3b('0x43')](_0x42528f[_0xdb3b('0x1e')]);_0x42528f[_0xdb3b('0x49')]=intUtil[_0xdb3b('0x43')](_0x42528f[_0xdb3b('0x49')]);if(_0x1d71e6&&_0x1d71e6[_0xdb3b('0x44')]){logger[_0xdb3b('0xd')]('['+_0x1e88d8['lastevent'][_0xdb3b('0x5b')]()+']',_0xdb3b('0x46'));_0x1e88d8['recordingURL']=util['format'](_0xdb3b('0x48'),_0x42528f['serverUrl'],_0x1e88d8[_0xdb3b('0x56')],md5(_0x1e88d8[_0xdb3b('0x56')]));}else{_0x1e88d8[_0xdb3b('0x47')]='';}headers[_0xdb3b('0x57')]=getAuth(_0x42528f);return getUser(_0x42528f,'')['then'](function(_0x1346e9){_0x515204=_0x1346e9;logger[_0xdb3b('0xd')]('The\x20User\x20ID\x20is:',_0x515204['id']);return getEndUser(_0x42528f,_0x1e88d8[_0xdb3b('0x12')],_0x1e88d8[_0xdb3b('0x13')]);})[_0xdb3b('0x1f')](function(_0x3d8798){_0x442803=_0x3d8798;logger[_0xdb3b('0xd')](_0xdb3b('0x4c'),_0x442803['id']);return getTicket(_0x42528f,_0x515204,_0x442803,_0x3a0676,_0x1e88d8);})[_0xdb3b('0x1f')](function(_0x84707c){if(_0x84707c){logger[_0xdb3b('0xd')](_0xdb3b('0x20'));logger[_0xdb3b('0xd')](_0xdb3b('0x4d'),_0x84707c['id']);}})['catch'](function(_0x5569b9){logger[_0xdb3b('0x59')]('['+_0x1e88d8[_0xdb3b('0x5c')][_0xdb3b('0x5b')]()+']',JSON[_0xdb3b('0x52')](_0x5569b9));});};
\ No newline at end of file
+var _0x819b=['serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','stringify','outbound','recordingFormat','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','Ticket\x20created!','error','unmanaged','lastevent','toUpperCase','util','./util','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridnum','Subjects','getString','Descriptions','name','Fields','mapValues','keyBy','%s/api/v2/tickets','then','validateEmail','%s/api/v2/agents','remoteUri','info','Agent\x20found!','find','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Basic\x20%s','apiKey','toString','base64','[HTTP]','GET','map','forEach','includes','picklist','type','nameField','customField','toLowerCase','content','string','idField','custom_fields','push','variable','variableName','customVariable','Variable','stripTrailingSlash'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x819b,0x188));var _0xb819=function(_0x1188a8,_0xc1498d){_0x1188a8=_0x1188a8-0x0;var _0x50c1c1=_0x819b[_0x1188a8];return _0x50c1c1;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require('md5');var util=require(_0xb819('0x0'));var Redis=require('ioredis');var intUtil=require(_0xb819('0x1'));var config=require('../../../../config/environment');var logger=require(_0xb819('0x2'))(_0xb819('0x3'));config[_0xb819('0x4')]=_[_0xb819('0x5')](config[_0xb819('0x4')],{'host':_0xb819('0x6'),'port':0x18eb});var io=require(_0xb819('0x7'))(new Redis(config[_0xb819('0x4')]));var headers={'Content-Type':_0xb819('0x8'),'Accept':_0xb819('0x8')};function emit(_0x3c3d1d,_0x42cabc,_0x3e5792){io['to'](_0x3c3d1d)[_0xb819('0x9')](_0x42cabc,_0x3e5792);}function getTicket(_0x2843a0,_0x49c674,_0x45ce78,_0x2c89a1,_0x31ddfc){logger['info'](_0xb819('0xa'));var _0x31271a=_[_0xb819('0xb')]({'responder_id':_0x49c674['id'],'requester_id':_0x45ce78['id'],'name':util[_0xb819('0xc')](_0xb819('0xd'),_0x31ddfc['calleridname']),'phone':_0x31ddfc[_0xb819('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x2c89a1[_0xb819('0xf')],_0x31ddfc,'\x20'),'description':intUtil[_0xb819('0x10')](_0x2c89a1[_0xb819('0x11')],_0x31ddfc,'<br>'),'tags':getTags(_0x2c89a1['Tags'],_0xb819('0x12'))},getCustomFields(_0x2c89a1[_0xb819('0x13')],_0x31ddfc));_0x31271a['custom_fields']=_[_0xb819('0x14')](_[_0xb819('0x15')](_0x31271a['custom_fields'],'id'),'value');return request({'uri':util[_0xb819('0xc')](_0xb819('0x16'),_0x2843a0['remoteUri']),'method':'POST','body':_0x31271a})[_0xb819('0x17')](function(_0x188c48){logger['info']('Ticket\x20created!');return _0x188c48;});}function getUser(_0x3c3556,_0x492bdd){if(intUtil[_0xb819('0x18')](_0x492bdd)){return request({'uri':util['format'](_0xb819('0x19'),_0x3c3556[_0xb819('0x1a')]),'qs':{'email':_0x492bdd}})[_0xb819('0x17')](function(_0x540724){if(_0x540724['length']){logger[_0xb819('0x1b')](_0xb819('0x1c'));return _[_0xb819('0x1d')](_0x540724,function(_0x557709){return _0x557709['contact']['email']===_0x492bdd;});}else{logger['info'](_0xb819('0x1e'));return request({'uri':util['format'](_0xb819('0x1f'),_0x3c3556[_0xb819('0x1a')])})[_0xb819('0x17')](function(_0x48fde4){logger[_0xb819('0x1b')](_0xb819('0x20'));return _0x48fde4;});}});}else{logger[_0xb819('0x1b')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xb819('0x1f'),_0x3c3556[_0xb819('0x1a')])})['then'](function(_0x3fcc75){logger[_0xb819('0x1b')](_0xb819('0x20'));return _0x3fcc75;});}}function getEndUser(_0x3b6f7e,_0x253839,_0x524aa9){logger['info'](_0xb819('0x21'),_0x524aa9);return request({'uri':util[_0xb819('0xc')](_0xb819('0x22'),_0x3b6f7e['remoteUri']),'qs':{'phone':_0x524aa9}})['then'](function(_0x1e5166){if(_0x1e5166[_0xb819('0x23')]){logger[_0xb819('0x1b')](_0xb819('0x24'));return _['find'](_0x1e5166,{'phone':_0x524aa9});}else{logger['info'](_0xb819('0x25'));return request({'uri':util[_0xb819('0xc')](_0xb819('0x22'),_0x3b6f7e[_0xb819('0x1a')]),'method':_0xb819('0x26'),'body':{'name':_0x253839,'phone':_0x524aa9}})[_0xb819('0x17')](function(_0x4f82ef){logger[_0xb819('0x1b')]('Enduser\x20created.');return _0x4f82ef;});}});}function getAuth(_0x4e2414){return util[_0xb819('0xc')](_0xb819('0x27'),new Buffer(_0x4e2414[_0xb819('0x28')]+':X')[_0xb819('0x29')](_0xb819('0x2a')));}function request(_0x47c8db){logger['debug'](_0xb819('0x2b'),JSON['stringify'](_0x47c8db));return rp(_[_0xb819('0x5')](_0x47c8db,{'method':_0xb819('0x2c'),'headers':headers,'json':!![]}));}function getTags(_0x27a084,_0x332517){var _0x276b47=[];if(_0x27a084&&_0x27a084[_0xb819('0x23')]>0x0){_0x276b47=_[_0xb819('0x2d')](_0x27a084,_0x332517);}return _0x276b47;}function getCustomFields(_0x13a8eb,_0x174b1f){var _0x4b68e7=[];var _0x1641b2={'custom_fields':[]};if(_0x13a8eb[_0xb819('0x23')]>0x0){_[_0xb819('0x2e')](_0x13a8eb,function(_0x4d805c){if(_[_0xb819('0x2f')](['string',_0xb819('0x30')],_0x4d805c[_0xb819('0x31')])&&_0x4d805c[_0xb819('0x32')]&&!_0x4d805c[_0xb819('0x33')]){_0x1641b2[_0x4d805c[_0xb819('0x32')][_0xb819('0x34')]()]=_0x4d805c[_0xb819('0x35')]['toString']();}else if(_[_0xb819('0x2f')]([_0xb819('0x36'),'picklist'],_0x4d805c['type'])&&_0x4d805c[_0xb819('0x37')]&&_0x4d805c['customField']){_0x1641b2[_0xb819('0x38')][_0xb819('0x39')]({'id':_0x4d805c[_0xb819('0x37')],'value':_0x4d805c[_0xb819('0x35')]['toString']()});}else if(_0x4d805c[_0xb819('0x31')]===_0xb819('0x3a')&&_0x4d805c['variableName']&&_0x4d805c[_0xb819('0x37')]&&_0x4d805c[_0xb819('0x33')]){_0x174b1f[_0x4d805c[_0xb819('0x3b')]]&&_0x1641b2[_0xb819('0x38')][_0xb819('0x39')]({'id':_0x4d805c[_0xb819('0x37')],'value':_0x174b1f[_0x4d805c[_0xb819('0x3b')]][_0xb819('0x29')]()});}else if(_0x4d805c[_0xb819('0x31')]===_0xb819('0x3c')&&_0x4d805c[_0xb819('0x3d')]&&_0x4d805c[_0xb819('0x3d')][_0xb819('0x12')]&&_0x4d805c[_0xb819('0x37')]&&_0x4d805c[_0xb819('0x33')]){_0x174b1f[_0x4d805c[_0xb819('0x3d')]['name'][_0xb819('0x34')]()]&&_0x1641b2[_0xb819('0x38')]['push']({'id':_0x4d805c[_0xb819('0x37')],'value':_0x174b1f[_0x4d805c['Variable'][_0xb819('0x12')][_0xb819('0x34')]()][_0xb819('0x29')]()});}});}return _0x1641b2;}exports['queue']=function(_0x4bce3a,_0x4196ed,_0x2eb871,_0x495dd3,_0x49e228,_0x80cafd){var _0x27f426,_0x4d93cd;_0x80cafd[_0xb819('0x1a')]=intUtil[_0xb819('0x3e')](_0x80cafd[_0xb819('0x1a')]);_0x80cafd[_0xb819('0x3f')]=intUtil[_0xb819('0x3e')](_0x80cafd[_0xb819('0x3f')]);if(_0x49e228&&_0x49e228[_0xb819('0x40')]){logger[_0xb819('0x1b')](_0xb819('0x41'),_0xb819('0x42'));_0x4196ed[_0xb819('0x43')]=util['format'](_0xb819('0x44'),_0x80cafd[_0xb819('0x3f')],_0x4196ed[_0xb819('0x45')],md5(_0x4196ed[_0xb819('0x45')]));}else{_0x4196ed['recordingURL']='';}headers[_0xb819('0x46')]=getAuth(_0x80cafd);return getUser(_0x80cafd,_0x495dd3[_0xb819('0x47')])[_0xb819('0x17')](function(_0x5caf71){_0x27f426=_0x5caf71;logger[_0xb819('0x1b')]('The\x20User\x20ID\x20is:',_0x27f426['id']);return getEndUser(_0x80cafd,_0x4196ed[_0xb819('0x48')],_0x4196ed[_0xb819('0xe')]);})[_0xb819('0x17')](function(_0x156a04){_0x4d93cd=_0x156a04;logger['info'](_0xb819('0x49'),_0x4d93cd['id']);return getTicket(_0x80cafd,_0x27f426,_0x4d93cd,_0x2eb871,_0x4196ed);})['then'](function(_0x20bf41){if(_0x20bf41&&_0x20bf41['id']){logger[_0xb819('0x1b')]('Ticket\x20created!');logger[_0xb819('0x1b')](_0xb819('0x4a'),_0x20bf41['id']);logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb819('0xc')](_0xb819('0x4b'),_0x495dd3[_0xb819('0x12')]),_0xb819('0x4c'),{'uri':util['format'](_0xb819('0x4d'),_0x80cafd[_0xb819('0x1a')],_0x20bf41['id'])});}})[_0xb819('0x4e')](function(_0x306347){logger['error'](_0xb819('0x41'),JSON[_0xb819('0x4f')](_0x306347));});};exports[_0xb819('0x50')]=function(_0x55a7f7,_0x13ac18,_0x1c86d6,_0x307955,_0x4ab9af,_0x8b7d22,_0x3a131f){var _0x2d5290,_0x5a578d;_0x8b7d22[_0xb819('0x1a')]=intUtil[_0xb819('0x3e')](_0x8b7d22[_0xb819('0x1a')]);_0x8b7d22[_0xb819('0x3f')]=intUtil[_0xb819('0x3e')](_0x8b7d22[_0xb819('0x3f')]);if(_0x3a131f&&_0x3a131f['recordingFormat']&&_0x3a131f[_0xb819('0x51')]!=='none'){logger['info'](_0xb819('0x52'),'Recording\x20is\x20enabled!');_0x13ac18[_0xb819('0x43')]=util['format'](_0xb819('0x44'),_0x8b7d22['serverUrl'],_0x13ac18['uniqueid'],md5(_0x13ac18[_0xb819('0x45')]));}headers[_0xb819('0x46')]=getAuth(_0x8b7d22);return getUser(_0x8b7d22,_0x307955[_0xb819('0x47')])[_0xb819('0x17')](function(_0x483982){_0x2d5290=_0x483982;logger[_0xb819('0x1b')](_0xb819('0x53'),_0x2d5290['id']);return getEndUser(_0x8b7d22,_0x13ac18[_0xb819('0x54')],_0x13ac18[_0xb819('0x55')]);})[_0xb819('0x17')](function(_0x36b2c4){_0x5a578d=_0x36b2c4;logger[_0xb819('0x1b')](_0xb819('0x49'),_0x5a578d['id']);return getTicket(_0x8b7d22,_0x2d5290,_0x5a578d,_0x1c86d6,_0x13ac18);})[_0xb819('0x17')](function(_0x32bde2){if(_0x32bde2&&_0x32bde2['id']){logger[_0xb819('0x1b')](_0xb819('0x56'));logger[_0xb819('0x1b')](_0xb819('0x4a'),_0x32bde2['id']);logger[_0xb819('0x1b')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xb819('0x4b'),_0x307955[_0xb819('0x12')]),'trigger:browser:url',{'uri':util[_0xb819('0xc')]('%s/helpdesk/tickets/%d',_0x8b7d22['remoteUri'],_0x32bde2['id'])});}})[_0xb819('0x4e')](function(_0x4cd0e0){logger[_0xb819('0x57')](_0xb819('0x52'),JSON[_0xb819('0x4f')](_0x4cd0e0));});};exports[_0xb819('0x58')]=function(_0x24ae4c,_0x369f1d,_0x2943e8,_0x4d219d,_0x31f972,_0x2ad59d){var _0x1b0b98,_0x3ac3d7;_0x2ad59d[_0xb819('0x1a')]=intUtil['stripTrailingSlash'](_0x2ad59d['remoteUri']);_0x2ad59d[_0xb819('0x3f')]=intUtil['stripTrailingSlash'](_0x2ad59d[_0xb819('0x3f')]);if(_0x31f972&&_0x31f972['monitor_format']){logger[_0xb819('0x1b')]('['+_0x369f1d[_0xb819('0x59')][_0xb819('0x5a')]()+']',_0xb819('0x42'));_0x369f1d[_0xb819('0x43')]=util[_0xb819('0xc')](_0xb819('0x44'),_0x2ad59d[_0xb819('0x3f')],_0x369f1d['uniqueid'],md5(_0x369f1d[_0xb819('0x45')]));}else{_0x369f1d[_0xb819('0x43')]='';}headers['Authorization']=getAuth(_0x2ad59d);return getUser(_0x2ad59d,'')[_0xb819('0x17')](function(_0x4ed017){_0x1b0b98=_0x4ed017;logger[_0xb819('0x1b')]('The\x20User\x20ID\x20is:',_0x1b0b98['id']);return getEndUser(_0x2ad59d,_0x369f1d[_0xb819('0x48')],_0x369f1d[_0xb819('0xe')]);})[_0xb819('0x17')](function(_0x457079){_0x3ac3d7=_0x457079;logger[_0xb819('0x1b')](_0xb819('0x49'),_0x3ac3d7['id']);return getTicket(_0x2ad59d,_0x1b0b98,_0x3ac3d7,_0x2943e8,_0x369f1d);})[_0xb819('0x17')](function(_0x45f3dd){if(_0x45f3dd){logger[_0xb819('0x1b')](_0xb819('0x56'));logger[_0xb819('0x1b')](_0xb819('0x4a'),_0x45f3dd['id']);}})[_0xb819('0x4e')](function(_0x1a2ed8){logger[_0xb819('0x57')]('['+_0x369f1d[_0xb819('0x59')][_0xb819('0x5a')]()+']',JSON['stringify'](_0x1a2ed8));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff