Built motion from commit 9d7072cc.|2.5.39
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index 0f9b0fe..7ce7881 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x5844=['Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','base64','debug','[HTTP]','stringify','GET','map','forEach','type','customField','toLowerCase','toString','includes','string','push','idField','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','recordingFormat','none','[OUTBOUND]','Authorization','destcalleridname','destcalleridnum','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lastevent','lodash','request-promise','md5','ioredis','./util','../../../../config/logger','freshdesk','redis','defaults','localhost','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','then','length','find','contact','email','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.'];(function(_0x40a045,_0x516f0e){var _0x1a687c=function(_0x48c9fe){while(--_0x48c9fe){_0x40a045['push'](_0x40a045['shift']());}};_0x1a687c(++_0x516f0e);}(_0x5844,0x141));var _0x4584=function(_0x4bf0e5,_0x5e0954){_0x4bf0e5=_0x4bf0e5-0x0;var _0x16cd41=_0x5844[_0x4bf0e5];return _0x16cd41;};'use strict';var _=require(_0x4584('0x0'));var rp=require(_0x4584('0x1'));var md5=require(_0x4584('0x2'));var util=require('util');var Redis=require(_0x4584('0x3'));var intUtil=require(_0x4584('0x4'));var config=require('../../../../config/environment');var logger=require(_0x4584('0x5'))(_0x4584('0x6'));config[_0x4584('0x7')]=_[_0x4584('0x8')](config[_0x4584('0x7')],{'host':_0x4584('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x4584('0x7')]));var headers={'Content-Type':'application/json','Accept':_0x4584('0xa')};function emit(_0x50f6a5,_0x119cac,_0x404f86){io['to'](_0x50f6a5)[_0x4584('0xb')](_0x119cac,_0x404f86);}function getTicket(_0x4aeba2,_0x48d513,_0x1b1183,_0x266167,_0x503f4e){logger['info'](_0x4584('0xc'));var _0x18b494=_[_0x4584('0xd')]({'responder_id':_0x48d513['id'],'requester_id':_0x1b1183['id'],'name':util[_0x4584('0xe')](_0x4584('0xf'),_0x503f4e[_0x4584('0x10')]),'phone':_0x503f4e[_0x4584('0x11')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x4584('0x12')](_0x266167[_0x4584('0x13')],_0x503f4e,'\x20'),'description':intUtil['getString'](_0x266167[_0x4584('0x14')],_0x503f4e,_0x4584('0x15')),'tags':getTags(_0x266167[_0x4584('0x16')],_0x4584('0x17'))},getCustomFields(_0x266167[_0x4584('0x18')],_0x503f4e));_0x18b494['custom_fields']=_[_0x4584('0x19')](_[_0x4584('0x1a')](_0x18b494[_0x4584('0x1b')],'id'),'value');return request({'uri':util[_0x4584('0xe')](_0x4584('0x1c'),_0x4aeba2[_0x4584('0x1d')]),'method':_0x4584('0x1e'),'body':_0x18b494})['then'](function(_0x2513db){logger[_0x4584('0x1f')](_0x4584('0x20'));return _0x2513db;});}function getUser(_0x348f7d,_0x4de179){if(intUtil[_0x4584('0x21')](_0x4de179)){return request({'uri':util[_0x4584('0xe')](_0x4584('0x22'),_0x348f7d['remoteUri']),'qs':{'email':_0x4de179}})[_0x4584('0x23')](function(_0x189ff0){if(_0x189ff0[_0x4584('0x24')]){logger[_0x4584('0x1f')]('Agent\x20found!');return _[_0x4584('0x25')](_0x189ff0,function(_0x6d89d9){return _0x6d89d9[_0x4584('0x26')][_0x4584('0x27')]===_0x4de179;});}else{logger[_0x4584('0x1f')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x4584('0x28'),_0x348f7d[_0x4584('0x1d')])})[_0x4584('0x23')](function(_0x44f8a7){logger[_0x4584('0x1f')]('Admin\x20account\x20selected.');return _0x44f8a7;});}});}else{logger['info'](_0x4584('0x29'));return request({'uri':util[_0x4584('0xe')](_0x4584('0x28'),_0x348f7d[_0x4584('0x1d')])})[_0x4584('0x23')](function(_0x5d1dbd){logger['info'](_0x4584('0x2a'));return _0x5d1dbd;});}}function getEndUser(_0x3fed48,_0x263a5d,_0x35179a){logger['info'](_0x4584('0x2b'),_0x35179a);return request({'uri':util['format'](_0x4584('0x2c'),_0x3fed48['remoteUri']),'qs':{'phone':_0x35179a}})[_0x4584('0x23')](function(_0x341b60){if(_0x341b60[_0x4584('0x24')]){logger[_0x4584('0x1f')](_0x4584('0x2d'));return _[_0x4584('0x25')](_0x341b60,{'phone':_0x35179a});}else{logger[_0x4584('0x1f')](_0x4584('0x2e'));return request({'uri':util[_0x4584('0xe')](_0x4584('0x2c'),_0x3fed48[_0x4584('0x1d')]),'method':_0x4584('0x1e'),'body':{'name':_0x263a5d,'phone':_0x35179a}})[_0x4584('0x23')](function(_0xfac315){logger[_0x4584('0x1f')]('Enduser\x20created.');return _0xfac315;});}});}function getAuth(_0x5065ce){return util['format']('Basic\x20%s',new Buffer(_0x5065ce['apiKey']+':X')['toString'](_0x4584('0x2f')));}function request(_0x3bc3f7){logger[_0x4584('0x30')](_0x4584('0x31'),JSON[_0x4584('0x32')](_0x3bc3f7));return rp(_['defaults'](_0x3bc3f7,{'method':_0x4584('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x11160d,_0x3d5ec3){var _0x141e77=[];if(_0x11160d&&_0x11160d[_0x4584('0x24')]>0x0){_0x141e77=_[_0x4584('0x34')](_0x11160d,_0x3d5ec3);}return _0x141e77;}function getCustomFields(_0x2e6bbe,_0x45da03){var _0x21c82a=[];var _0x47c05c={'custom_fields':[]};if(_0x2e6bbe[_0x4584('0x24')]>0x0){_[_0x4584('0x35')](_0x2e6bbe,function(_0x1c9f3c){if(_['includes'](['string','picklist'],_0x1c9f3c[_0x4584('0x36')])&&_0x1c9f3c['nameField']&&!_0x1c9f3c[_0x4584('0x37')]){_0x47c05c[_0x1c9f3c['nameField'][_0x4584('0x38')]()]=_0x1c9f3c['content'][_0x4584('0x39')]();}else if(_[_0x4584('0x3a')]([_0x4584('0x3b'),'picklist'],_0x1c9f3c[_0x4584('0x36')])&&_0x1c9f3c['idField']&&_0x1c9f3c[_0x4584('0x37')]){_0x47c05c[_0x4584('0x1b')][_0x4584('0x3c')]({'id':_0x1c9f3c[_0x4584('0x3d')],'value':_0x1c9f3c['content'][_0x4584('0x39')]()});}else if(_0x1c9f3c['type']===_0x4584('0x3e')&&_0x1c9f3c[_0x4584('0x3f')]&&_0x1c9f3c[_0x4584('0x3d')]&&_0x1c9f3c['customField']){_0x45da03[_0x1c9f3c[_0x4584('0x3f')]]&&_0x47c05c[_0x4584('0x1b')]['push']({'id':_0x1c9f3c[_0x4584('0x3d')],'value':_0x45da03[_0x1c9f3c[_0x4584('0x3f')]][_0x4584('0x39')]()});}else if(_0x1c9f3c[_0x4584('0x36')]===_0x4584('0x40')&&_0x1c9f3c['Variable']&&_0x1c9f3c[_0x4584('0x41')][_0x4584('0x17')]&&_0x1c9f3c[_0x4584('0x3d')]&&_0x1c9f3c[_0x4584('0x37')]){_0x45da03[_0x1c9f3c[_0x4584('0x41')][_0x4584('0x17')][_0x4584('0x38')]()]&&_0x47c05c[_0x4584('0x1b')]['push']({'id':_0x1c9f3c['idField'],'value':_0x45da03[_0x1c9f3c['Variable']['name']['toLowerCase']()][_0x4584('0x39')]()});}});}return _0x47c05c;}exports[_0x4584('0x42')]=function(_0x2b43a0,_0x54f039,_0x143887,_0x560510,_0x2e6d1b,_0x2f2309){var _0x4e5c74,_0x3525c7;_0x2f2309[_0x4584('0x1d')]=intUtil['stripTrailingSlash'](_0x2f2309[_0x4584('0x1d')]);_0x2f2309[_0x4584('0x43')]=intUtil[_0x4584('0x44')](_0x2f2309[_0x4584('0x43')]);if(_0x2e6d1b&&_0x2e6d1b[_0x4584('0x45')]){logger[_0x4584('0x1f')](_0x4584('0x46'),_0x4584('0x47'));_0x54f039[_0x4584('0x48')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2f2309['serverUrl'],_0x54f039[_0x4584('0x49')],md5(_0x54f039[_0x4584('0x49')]));}else{_0x54f039[_0x4584('0x48')]='';}headers['Authorization']=getAuth(_0x2f2309);return getUser(_0x2f2309,_0x560510[_0x4584('0x27')])[_0x4584('0x23')](function(_0x51a555){_0x4e5c74=_0x51a555;logger[_0x4584('0x1f')](_0x4584('0x4a'),_0x4e5c74['id']);return getEndUser(_0x2f2309,_0x54f039[_0x4584('0x10')],_0x54f039[_0x4584('0x11')]);})[_0x4584('0x23')](function(_0x427e43){_0x3525c7=_0x427e43;logger[_0x4584('0x1f')](_0x4584('0x4b'),_0x3525c7['id']);return getTicket(_0x2f2309,_0x4e5c74,_0x3525c7,_0x143887,_0x54f039);})['then'](function(_0x278d16){if(_0x278d16&&_0x278d16['id']){logger['info'](_0x4584('0x20'));logger['info'](_0x4584('0x4c'),_0x278d16['id']);logger[_0x4584('0x1f')](_0x4584('0x46'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x4584('0xe')](_0x4584('0x4d'),_0x560510[_0x4584('0x17')]),_0x4584('0x4e'),{'uri':util[_0x4584('0xe')](_0x4584('0x4f'),_0x2f2309[_0x4584('0x1d')],_0x278d16['id'])});}})[_0x4584('0x50')](function(_0x3dd5a9){logger[_0x4584('0x51')]('[QUEUE]',JSON[_0x4584('0x32')](_0x3dd5a9));});};exports['outbound']=function(_0x1c4882,_0x3fe4f3,_0x568490,_0x9d9a05,_0x21ca37,_0x42f763,_0x588337){var _0x4829c1,_0x25fe9f;_0x42f763['remoteUri']=intUtil[_0x4584('0x44')](_0x42f763[_0x4584('0x1d')]);_0x42f763[_0x4584('0x43')]=intUtil['stripTrailingSlash'](_0x42f763['serverUrl']);if(_0x588337&&_0x588337[_0x4584('0x52')]&&_0x588337[_0x4584('0x52')]!==_0x4584('0x53')){logger[_0x4584('0x1f')](_0x4584('0x54'),'Recording\x20is\x20enabled!');_0x3fe4f3['recordingURL']=util[_0x4584('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x42f763[_0x4584('0x43')],_0x3fe4f3[_0x4584('0x49')],md5(_0x3fe4f3[_0x4584('0x49')]));}headers[_0x4584('0x55')]=getAuth(_0x42f763);return getUser(_0x42f763,_0x9d9a05['email'])[_0x4584('0x23')](function(_0x42f9ca){_0x4829c1=_0x42f9ca;logger[_0x4584('0x1f')](_0x4584('0x4a'),_0x4829c1['id']);return getEndUser(_0x42f763,_0x3fe4f3[_0x4584('0x56')],_0x3fe4f3[_0x4584('0x57')]);})[_0x4584('0x23')](function(_0x40cb59){_0x25fe9f=_0x40cb59;logger[_0x4584('0x1f')](_0x4584('0x4b'),_0x25fe9f['id']);return getTicket(_0x42f763,_0x4829c1,_0x25fe9f,_0x568490,_0x3fe4f3);})[_0x4584('0x23')](function(_0x1cafcd){if(_0x1cafcd&&_0x1cafcd['id']){logger['info'](_0x4584('0x20'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x1cafcd['id']);logger[_0x4584('0x1f')](_0x4584('0x54'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x4584('0xe')]('user:%s',_0x9d9a05[_0x4584('0x17')]),_0x4584('0x4e'),{'uri':util[_0x4584('0xe')](_0x4584('0x4f'),_0x42f763['remoteUri'],_0x1cafcd['id'])});}})[_0x4584('0x50')](function(_0x3fa0df){logger[_0x4584('0x51')](_0x4584('0x54'),JSON[_0x4584('0x32')](_0x3fa0df));});};exports['unmanaged']=function(_0x6ceae2,_0x5f25e8,_0x181616,_0x16fc53,_0xabe1c0,_0x37c44a){var _0x7fd2d5,_0x55c600;_0x37c44a['remoteUri']=intUtil[_0x4584('0x44')](_0x37c44a[_0x4584('0x1d')]);_0x37c44a[_0x4584('0x43')]=intUtil[_0x4584('0x44')](_0x37c44a['serverUrl']);if(_0xabe1c0&&_0xabe1c0[_0x4584('0x45')]){logger['info']('['+_0x5f25e8['lastevent'][_0x4584('0x58')]()+']',_0x4584('0x47'));_0x5f25e8[_0x4584('0x48')]=util[_0x4584('0xe')](_0x4584('0x59'),_0x37c44a['serverUrl'],_0x5f25e8[_0x4584('0x49')],md5(_0x5f25e8['uniqueid']));}else{_0x5f25e8[_0x4584('0x48')]='';}headers[_0x4584('0x55')]=getAuth(_0x37c44a);return getUser(_0x37c44a,'')[_0x4584('0x23')](function(_0x275afa){_0x7fd2d5=_0x275afa;logger[_0x4584('0x1f')](_0x4584('0x4a'),_0x7fd2d5['id']);return getEndUser(_0x37c44a,_0x5f25e8[_0x4584('0x10')],_0x5f25e8[_0x4584('0x11')]);})['then'](function(_0x35e62d){_0x55c600=_0x35e62d;logger[_0x4584('0x1f')](_0x4584('0x4b'),_0x55c600['id']);return getTicket(_0x37c44a,_0x7fd2d5,_0x55c600,_0x181616,_0x5f25e8);})['then'](function(_0x319fe9){if(_0x319fe9){logger['info'](_0x4584('0x20'));logger['info'](_0x4584('0x4c'),_0x319fe9['id']);}})[_0x4584('0x50')](function(_0x506416){logger[_0x4584('0x51')]('['+_0x5f25e8[_0x4584('0x5a')][_0x4584('0x58')]()+']',JSON[_0x4584('0x32')](_0x506416));});};
\ No newline at end of file
+var _0x9d75=['outbound','stripTrailingSlash','recordingFormat','none','destcalleridname','destcalleridnum','[OUTBOUND]','%s/helpdesk/tickets/%d','unmanaged','lastevent','toUpperCase','request-promise','util','ioredis','../../../../config/environment','../../../../config/logger','freshdesk','redis','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','merge','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','name','Fields','custom_fields','mapValues','keyBy','format','%s/api/v2/tickets','POST','then','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','remoteUri','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','defaults','GET','map','forEach','includes','string','picklist','type','nameField','content','idField','customField','push','variable','variableName','Variable','toLowerCase','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','error'];(function(_0x1e671f,_0x31cfc4){var _0x55b607=function(_0x5ab1b4){while(--_0x5ab1b4){_0x1e671f['push'](_0x1e671f['shift']());}};_0x55b607(++_0x31cfc4);}(_0x9d75,0x1dc));var _0x59d7=function(_0x54807e,_0x14ae45){_0x54807e=_0x54807e-0x0;var _0x3c8faf=_0x9d75[_0x54807e];return _0x3c8faf;};'use strict';var _=require('lodash');var rp=require(_0x59d7('0x0'));var md5=require('md5');var util=require(_0x59d7('0x1'));var Redis=require(_0x59d7('0x2'));var intUtil=require('./util');var config=require(_0x59d7('0x3'));var logger=require(_0x59d7('0x4'))(_0x59d7('0x5'));config[_0x59d7('0x6')]=_['defaults'](config[_0x59d7('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x59d7('0x7'))(new Redis(config[_0x59d7('0x6')]));var headers={'Content-Type':_0x59d7('0x8'),'Accept':_0x59d7('0x8')};function emit(_0x1e65ab,_0x218204,_0x43f2a7){io['to'](_0x1e65ab)[_0x59d7('0x9')](_0x218204,_0x43f2a7);}function getTicket(_0x2d335a,_0x374f39,_0x1c00f4,_0x50dc03,_0x7cd5db){logger['info'](_0x59d7('0xa'));var _0x824806=_[_0x59d7('0xb')]({'responder_id':_0x374f39['id'],'requester_id':_0x1c00f4['id'],'name':util['format']('Caller\x20-\x20%s',_0x7cd5db[_0x59d7('0xc')]),'phone':_0x7cd5db[_0x59d7('0xd')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x59d7('0xe')](_0x50dc03[_0x59d7('0xf')],_0x7cd5db,'\x20'),'description':intUtil[_0x59d7('0xe')](_0x50dc03[_0x59d7('0x10')],_0x7cd5db,_0x59d7('0x11')),'tags':getTags(_0x50dc03['Tags'],_0x59d7('0x12'))},getCustomFields(_0x50dc03[_0x59d7('0x13')],_0x7cd5db));_0x824806[_0x59d7('0x14')]=_[_0x59d7('0x15')](_[_0x59d7('0x16')](_0x824806[_0x59d7('0x14')],'id'),'value');return request({'uri':util[_0x59d7('0x17')](_0x59d7('0x18'),_0x2d335a['remoteUri']),'method':_0x59d7('0x19'),'body':_0x824806})[_0x59d7('0x1a')](function(_0x19f7ed){logger[_0x59d7('0x1b')](_0x59d7('0x1c'));return _0x19f7ed;});}function getUser(_0x493612,_0x1647d6){if(intUtil[_0x59d7('0x1d')](_0x1647d6)){return request({'uri':util[_0x59d7('0x17')](_0x59d7('0x1e'),_0x493612[_0x59d7('0x1f')]),'qs':{'email':_0x1647d6}})[_0x59d7('0x1a')](function(_0xfaf8c0){if(_0xfaf8c0['length']){logger[_0x59d7('0x1b')](_0x59d7('0x20'));return _[_0x59d7('0x21')](_0xfaf8c0,function(_0x246fde){return _0x246fde[_0x59d7('0x22')][_0x59d7('0x23')]===_0x1647d6;});}else{logger[_0x59d7('0x1b')](_0x59d7('0x24'));return request({'uri':util[_0x59d7('0x17')]('%s/api/v2/agents/me',_0x493612['remoteUri'])})[_0x59d7('0x1a')](function(_0x18ac43){logger[_0x59d7('0x1b')](_0x59d7('0x25'));return _0x18ac43;});}});}else{logger['info'](_0x59d7('0x26'));return request({'uri':util[_0x59d7('0x17')](_0x59d7('0x27'),_0x493612[_0x59d7('0x1f')])})[_0x59d7('0x1a')](function(_0x22311e){logger[_0x59d7('0x1b')](_0x59d7('0x25'));return _0x22311e;});}}function getEndUser(_0x38bbc7,_0x284bc3,_0x5b67df){logger[_0x59d7('0x1b')](_0x59d7('0x28'),_0x5b67df);return request({'uri':util[_0x59d7('0x17')](_0x59d7('0x29'),_0x38bbc7[_0x59d7('0x1f')]),'qs':{'phone':_0x5b67df}})['then'](function(_0x647f1e){if(_0x647f1e['length']){logger[_0x59d7('0x1b')]('Enduser\x20found!');return _[_0x59d7('0x21')](_0x647f1e,{'phone':_0x5b67df});}else{logger[_0x59d7('0x1b')](_0x59d7('0x2a'));return request({'uri':util[_0x59d7('0x17')]('%s/api/v2/contacts',_0x38bbc7[_0x59d7('0x1f')]),'method':'POST','body':{'name':_0x284bc3,'phone':_0x5b67df}})[_0x59d7('0x1a')](function(_0x3ebe1f){logger[_0x59d7('0x1b')](_0x59d7('0x2b'));return _0x3ebe1f;});}});}function getAuth(_0x1173f9){return util[_0x59d7('0x17')](_0x59d7('0x2c'),new Buffer(_0x1173f9[_0x59d7('0x2d')]+':X')[_0x59d7('0x2e')](_0x59d7('0x2f')));}function request(_0x11b457){logger[_0x59d7('0x30')](_0x59d7('0x31'),JSON[_0x59d7('0x32')](_0x11b457));return rp(_[_0x59d7('0x33')](_0x11b457,{'method':_0x59d7('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x170929,_0x4fbadb){var _0x119266=[];if(_0x170929&&_0x170929['length']>0x0){_0x119266=_[_0x59d7('0x35')](_0x170929,_0x4fbadb);}return _0x119266;}function getCustomFields(_0x70236b,_0x52e25b){var _0x1fc6aa=[];var _0x3a6501={'custom_fields':[]};if(_0x70236b['length']>0x0){_[_0x59d7('0x36')](_0x70236b,function(_0x4ec7f3){if(_[_0x59d7('0x37')]([_0x59d7('0x38'),_0x59d7('0x39')],_0x4ec7f3[_0x59d7('0x3a')])&&_0x4ec7f3[_0x59d7('0x3b')]&&!_0x4ec7f3['customField']){_0x3a6501[_0x4ec7f3[_0x59d7('0x3b')]['toLowerCase']()]=_0x4ec7f3[_0x59d7('0x3c')][_0x59d7('0x2e')]();}else if(_[_0x59d7('0x37')]([_0x59d7('0x38'),_0x59d7('0x39')],_0x4ec7f3[_0x59d7('0x3a')])&&_0x4ec7f3[_0x59d7('0x3d')]&&_0x4ec7f3[_0x59d7('0x3e')]){_0x3a6501[_0x59d7('0x14')][_0x59d7('0x3f')]({'id':_0x4ec7f3['idField'],'value':_0x4ec7f3['content'][_0x59d7('0x2e')]()});}else if(_0x4ec7f3[_0x59d7('0x3a')]===_0x59d7('0x40')&&_0x4ec7f3[_0x59d7('0x41')]&&_0x4ec7f3[_0x59d7('0x3d')]&&_0x4ec7f3[_0x59d7('0x3e')]){_0x52e25b[_0x4ec7f3[_0x59d7('0x41')]]&&_0x3a6501[_0x59d7('0x14')]['push']({'id':_0x4ec7f3['idField'],'value':_0x52e25b[_0x4ec7f3[_0x59d7('0x41')]]['toString']()});}else if(_0x4ec7f3['type']==='customVariable'&&_0x4ec7f3[_0x59d7('0x42')]&&_0x4ec7f3[_0x59d7('0x42')]['name']&&_0x4ec7f3[_0x59d7('0x3d')]&&_0x4ec7f3['customField']){_0x52e25b[_0x4ec7f3['Variable'][_0x59d7('0x12')][_0x59d7('0x43')]()]&&_0x3a6501[_0x59d7('0x14')][_0x59d7('0x3f')]({'id':_0x4ec7f3['idField'],'value':_0x52e25b[_0x4ec7f3[_0x59d7('0x42')]['name'][_0x59d7('0x43')]()]['toString']()});}});}return _0x3a6501;}exports['queue']=function(_0x113b85,_0x4e410e,_0x3ec9c2,_0x121bff,_0x264ea0,_0x120bc6){var _0x778608,_0x49bd70;_0x120bc6[_0x59d7('0x1f')]=intUtil['stripTrailingSlash'](_0x120bc6[_0x59d7('0x1f')]);_0x120bc6[_0x59d7('0x44')]=intUtil['stripTrailingSlash'](_0x120bc6[_0x59d7('0x44')]);if(_0x264ea0&&_0x264ea0[_0x59d7('0x45')]){logger[_0x59d7('0x1b')](_0x59d7('0x46'),_0x59d7('0x47'));_0x4e410e[_0x59d7('0x48')]=util[_0x59d7('0x17')](_0x59d7('0x49'),_0x120bc6[_0x59d7('0x44')],_0x4e410e[_0x59d7('0x4a')],md5(_0x4e410e['uniqueid']));}else{_0x4e410e['recordingURL']='';}headers['Authorization']=getAuth(_0x120bc6);return getUser(_0x120bc6,_0x121bff[_0x59d7('0x23')])[_0x59d7('0x1a')](function(_0x1df442){_0x778608=_0x1df442;logger[_0x59d7('0x1b')](_0x59d7('0x4b'),_0x778608['id']);return getEndUser(_0x120bc6,_0x4e410e[_0x59d7('0xc')],_0x4e410e[_0x59d7('0xd')]);})[_0x59d7('0x1a')](function(_0x19190c){_0x49bd70=_0x19190c;logger[_0x59d7('0x1b')]('The\x20Enduser\x20ID\x20is:',_0x49bd70['id']);return getTicket(_0x120bc6,_0x778608,_0x49bd70,_0x3ec9c2,_0x4e410e);})[_0x59d7('0x1a')](function(_0x18cb34){if(_0x18cb34&&_0x18cb34['id']){logger['info'](_0x59d7('0x1c'));logger['info'](_0x59d7('0x4c'),_0x18cb34['id']);logger[_0x59d7('0x1b')](_0x59d7('0x46'),_0x59d7('0x4d'));emit(util[_0x59d7('0x17')](_0x59d7('0x4e'),_0x121bff['name']),_0x59d7('0x4f'),{'uri':util[_0x59d7('0x17')]('%s/helpdesk/tickets/%d',_0x120bc6['remoteUri'],_0x18cb34['id'])});}})[_0x59d7('0x50')](function(_0x377731){logger[_0x59d7('0x51')]('[QUEUE]',JSON[_0x59d7('0x32')](_0x377731));});};exports[_0x59d7('0x52')]=function(_0x5d3bcb,_0x8dd3f0,_0x19d990,_0x56ad9d,_0xfe3ca9,_0x5dd7f5,_0x24e37d){var _0x53d571,_0x20da0c;_0x5dd7f5[_0x59d7('0x1f')]=intUtil[_0x59d7('0x53')](_0x5dd7f5['remoteUri']);_0x5dd7f5[_0x59d7('0x44')]=intUtil['stripTrailingSlash'](_0x5dd7f5[_0x59d7('0x44')]);if(_0x24e37d&&_0x24e37d[_0x59d7('0x54')]&&_0x24e37d[_0x59d7('0x54')]!==_0x59d7('0x55')){logger[_0x59d7('0x1b')]('[OUTBOUND]',_0x59d7('0x47'));_0x8dd3f0[_0x59d7('0x48')]=util[_0x59d7('0x17')](_0x59d7('0x49'),_0x5dd7f5[_0x59d7('0x44')],_0x8dd3f0['uniqueid'],md5(_0x8dd3f0[_0x59d7('0x4a')]));}headers['Authorization']=getAuth(_0x5dd7f5);return getUser(_0x5dd7f5,_0x56ad9d[_0x59d7('0x23')])[_0x59d7('0x1a')](function(_0x1985e6){_0x53d571=_0x1985e6;logger[_0x59d7('0x1b')](_0x59d7('0x4b'),_0x53d571['id']);return getEndUser(_0x5dd7f5,_0x8dd3f0[_0x59d7('0x56')],_0x8dd3f0[_0x59d7('0x57')]);})[_0x59d7('0x1a')](function(_0x330b63){_0x20da0c=_0x330b63;logger['info']('The\x20Enduser\x20ID\x20is:',_0x20da0c['id']);return getTicket(_0x5dd7f5,_0x53d571,_0x20da0c,_0x19d990,_0x8dd3f0);})[_0x59d7('0x1a')](function(_0x5d3fc2){if(_0x5d3fc2&&_0x5d3fc2['id']){logger[_0x59d7('0x1b')](_0x59d7('0x1c'));logger[_0x59d7('0x1b')](_0x59d7('0x4c'),_0x5d3fc2['id']);logger[_0x59d7('0x1b')](_0x59d7('0x58'),_0x59d7('0x4d'));emit(util[_0x59d7('0x17')]('user:%s',_0x56ad9d[_0x59d7('0x12')]),_0x59d7('0x4f'),{'uri':util[_0x59d7('0x17')](_0x59d7('0x59'),_0x5dd7f5['remoteUri'],_0x5d3fc2['id'])});}})['catch'](function(_0xd16883){logger[_0x59d7('0x51')](_0x59d7('0x58'),JSON['stringify'](_0xd16883));});};exports[_0x59d7('0x5a')]=function(_0x5b6508,_0x1837ec,_0x803c58,_0x5e43a4,_0x27b288,_0x2155b4){var _0x22d36c,_0x384ab6;_0x2155b4['remoteUri']=intUtil[_0x59d7('0x53')](_0x2155b4['remoteUri']);_0x2155b4[_0x59d7('0x44')]=intUtil[_0x59d7('0x53')](_0x2155b4[_0x59d7('0x44')]);if(_0x27b288&&_0x27b288[_0x59d7('0x45')]){logger[_0x59d7('0x1b')]('['+_0x1837ec[_0x59d7('0x5b')][_0x59d7('0x5c')]()+']',_0x59d7('0x47'));_0x1837ec['recordingURL']=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2155b4[_0x59d7('0x44')],_0x1837ec[_0x59d7('0x4a')],md5(_0x1837ec['uniqueid']));}else{_0x1837ec[_0x59d7('0x48')]='';}headers['Authorization']=getAuth(_0x2155b4);return getUser(_0x2155b4,'')[_0x59d7('0x1a')](function(_0x52ec0a){_0x22d36c=_0x52ec0a;logger['info'](_0x59d7('0x4b'),_0x22d36c['id']);return getEndUser(_0x2155b4,_0x1837ec[_0x59d7('0xc')],_0x1837ec[_0x59d7('0xd')]);})[_0x59d7('0x1a')](function(_0x499949){_0x384ab6=_0x499949;logger[_0x59d7('0x1b')]('The\x20Enduser\x20ID\x20is:',_0x384ab6['id']);return getTicket(_0x2155b4,_0x22d36c,_0x384ab6,_0x803c58,_0x1837ec);})['then'](function(_0x7985b3){if(_0x7985b3){logger[_0x59d7('0x1b')](_0x59d7('0x1c'));logger[_0x59d7('0x1b')](_0x59d7('0x4c'),_0x7985b3['id']);}})[_0x59d7('0x50')](function(_0x3a5703){logger['error']('['+_0x1837ec['lastevent'][_0x59d7('0x5c')]()+']',JSON[_0x59d7('0x32')](_0x3a5703));});};
\ No newline at end of file