Built motion from commit 85328c08.|2.5.50
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index a92bc4c..844f34c 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x86be=['uniqueid','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','[QUEUE]','stringify','outbound','recordingFormat','none','[OUTBOUND]','Authorization','destcalleridname','destcalleridnum','%s/helpdesk/tickets/%d','error','lastevent','toUpperCase','lodash','md5','util','ioredis','../../../../config/environment','freshdesk','defaults','redis','localhost','socket.io-emitter','application/json','info','merge','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','keyBy','custom_fields','%s/api/v2/tickets','remoteUri','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/api/v2/contacts','Basic\x20%s','toString','base64','debug','[HTTP]','GET','map','forEach','picklist','type','nameField','content','includes','string','idField','customField','variable','variableName','push','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s'];(function(_0x609988,_0x507944){var _0x159984=function(_0x39d9ce){while(--_0x39d9ce){_0x609988['push'](_0x609988['shift']());}};_0x159984(++_0x507944);}(_0x86be,0xd0));var _0xe86b=function(_0x3481dc,_0x23c24b){_0x3481dc=_0x3481dc-0x0;var _0x1f2efa=_0x86be[_0x3481dc];return _0x1f2efa;};'use strict';var _=require(_0xe86b('0x0'));var rp=require('request-promise');var md5=require(_0xe86b('0x1'));var util=require(_0xe86b('0x2'));var Redis=require(_0xe86b('0x3'));var intUtil=require('./util');var config=require(_0xe86b('0x4'));var logger=require('../../../../config/logger')(_0xe86b('0x5'));config['redis']=_[_0xe86b('0x6')](config[_0xe86b('0x7')],{'host':_0xe86b('0x8'),'port':0x18eb});var io=require(_0xe86b('0x9'))(new Redis(config['redis']));var headers={'Content-Type':_0xe86b('0xa'),'Accept':'application/json'};function emit(_0x438009,_0xf9a47a,_0x18402e){io['to'](_0x438009)['emit'](_0xf9a47a,_0x18402e);}function getTicket(_0x5a5220,_0x4cd460,_0x452d87,_0x64b498,_0x42ae9d){logger[_0xe86b('0xb')]('Creating\x20new\x20ticket...');var _0x38ae03=_[_0xe86b('0xc')]({'responder_id':_0x4cd460['id'],'requester_id':_0x452d87['id'],'name':util[_0xe86b('0xd')](_0xe86b('0xe'),_0x42ae9d['calleridname']),'phone':_0x42ae9d[_0xe86b('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xe86b('0x10')](_0x64b498[_0xe86b('0x11')],_0x42ae9d,'\x20'),'description':intUtil[_0xe86b('0x10')](_0x64b498[_0xe86b('0x12')],_0x42ae9d,_0xe86b('0x13')),'tags':getTags(_0x64b498[_0xe86b('0x14')],_0xe86b('0x15'))},getCustomFields(_0x64b498['Fields'],_0x42ae9d));_0x38ae03['custom_fields']=_['mapValues'](_[_0xe86b('0x16')](_0x38ae03[_0xe86b('0x17')],'id'),'value');return request({'uri':util[_0xe86b('0xd')](_0xe86b('0x18'),_0x5a5220[_0xe86b('0x19')]),'method':_0xe86b('0x1a'),'body':_0x38ae03})[_0xe86b('0x1b')](function(_0xd845eb){logger[_0xe86b('0xb')](_0xe86b('0x1c'));return _0xd845eb;});}function getUser(_0x85eced,_0xae7916){if(intUtil[_0xe86b('0x1d')](_0xae7916)){return request({'uri':util['format'](_0xe86b('0x1e'),_0x85eced[_0xe86b('0x19')]),'qs':{'email':_0xae7916}})[_0xe86b('0x1b')](function(_0x493d5a){if(_0x493d5a[_0xe86b('0x1f')]){logger[_0xe86b('0xb')](_0xe86b('0x20'));return _['find'](_0x493d5a,function(_0x324625){return _0x324625[_0xe86b('0x21')][_0xe86b('0x22')]===_0xae7916;});}else{logger[_0xe86b('0xb')](_0xe86b('0x23'));return request({'uri':util['format'](_0xe86b('0x24'),_0x85eced[_0xe86b('0x19')])})[_0xe86b('0x1b')](function(_0x4de336){logger[_0xe86b('0xb')](_0xe86b('0x25'));return _0x4de336;});}});}else{logger[_0xe86b('0xb')](_0xe86b('0x26'));return request({'uri':util[_0xe86b('0xd')](_0xe86b('0x24'),_0x85eced[_0xe86b('0x19')])})[_0xe86b('0x1b')](function(_0x2fa583){logger[_0xe86b('0xb')](_0xe86b('0x25'));return _0x2fa583;});}}function getEndUser(_0x482f21,_0x429b8a,_0x57a54f){logger['info']('Searching\x20enduser\x20with\x20phone',_0x57a54f);return request({'uri':util[_0xe86b('0xd')]('%s/api/v2/contacts',_0x482f21[_0xe86b('0x19')]),'qs':{'phone':_0x57a54f}})[_0xe86b('0x1b')](function(_0x388f38){if(_0x388f38[_0xe86b('0x1f')]){logger[_0xe86b('0xb')](_0xe86b('0x27'));return _['find'](_0x388f38,{'phone':_0x57a54f});}else{logger[_0xe86b('0xb')](_0xe86b('0x28'));return request({'uri':util[_0xe86b('0xd')](_0xe86b('0x29'),_0x482f21[_0xe86b('0x19')]),'method':_0xe86b('0x1a'),'body':{'name':_0x429b8a,'phone':_0x57a54f}})['then'](function(_0x1c537b){logger[_0xe86b('0xb')]('Enduser\x20created.');return _0x1c537b;});}});}function getAuth(_0xfadda5){return util[_0xe86b('0xd')](_0xe86b('0x2a'),new Buffer(_0xfadda5['apiKey']+':X')[_0xe86b('0x2b')](_0xe86b('0x2c')));}function request(_0x3a1862){logger[_0xe86b('0x2d')](_0xe86b('0x2e'),JSON['stringify'](_0x3a1862));return rp(_['defaults'](_0x3a1862,{'method':_0xe86b('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x9a51d5,_0x226547){var _0x4b7fb5=[];if(_0x9a51d5&&_0x9a51d5[_0xe86b('0x1f')]>0x0){_0x4b7fb5=_[_0xe86b('0x30')](_0x9a51d5,_0x226547);}return _0x4b7fb5;}function getCustomFields(_0x5a55fa,_0x123015){var _0x26d0c2=[];var _0x33b7e7={'custom_fields':[]};if(_0x5a55fa[_0xe86b('0x1f')]>0x0){_[_0xe86b('0x31')](_0x5a55fa,function(_0x326503){if(_['includes'](['string',_0xe86b('0x32')],_0x326503[_0xe86b('0x33')])&&_0x326503[_0xe86b('0x34')]&&!_0x326503['customField']){_0x33b7e7[_0x326503['nameField']['toLowerCase']()]=_0x326503[_0xe86b('0x35')]['toString']();}else if(_[_0xe86b('0x36')]([_0xe86b('0x37'),_0xe86b('0x32')],_0x326503[_0xe86b('0x33')])&&_0x326503[_0xe86b('0x38')]&&_0x326503[_0xe86b('0x39')]){_0x33b7e7[_0xe86b('0x17')]['push']({'id':_0x326503['idField'],'value':_0x326503[_0xe86b('0x35')][_0xe86b('0x2b')]()});}else if(_0x326503[_0xe86b('0x33')]===_0xe86b('0x3a')&&_0x326503['variableName']&&_0x326503[_0xe86b('0x38')]&&_0x326503[_0xe86b('0x39')]){_0x123015[_0x326503[_0xe86b('0x3b')]]&&_0x33b7e7[_0xe86b('0x17')][_0xe86b('0x3c')]({'id':_0x326503[_0xe86b('0x38')],'value':_0x123015[_0x326503[_0xe86b('0x3b')]][_0xe86b('0x2b')]()});}else if(_0x326503[_0xe86b('0x33')]===_0xe86b('0x3d')&&_0x326503[_0xe86b('0x3e')]&&_0x326503[_0xe86b('0x3e')][_0xe86b('0x15')]&&_0x326503[_0xe86b('0x38')]&&_0x326503[_0xe86b('0x39')]){_0x123015[_0x326503['Variable'][_0xe86b('0x15')][_0xe86b('0x3f')]()]&&_0x33b7e7[_0xe86b('0x17')][_0xe86b('0x3c')]({'id':_0x326503['idField'],'value':_0x123015[_0x326503[_0xe86b('0x3e')][_0xe86b('0x15')][_0xe86b('0x3f')]()][_0xe86b('0x2b')]()});}});}return _0x33b7e7;}exports[_0xe86b('0x40')]=function(_0xc9e0c6,_0x2b3081,_0x18c220,_0x20619a,_0x2d3426,_0x35108c){var _0x29cd88,_0x3f64d1;_0x35108c['remoteUri']=intUtil[_0xe86b('0x41')](_0x35108c[_0xe86b('0x19')]);_0x35108c['serverUrl']=intUtil[_0xe86b('0x41')](_0x35108c[_0xe86b('0x42')]);if(_0x2d3426&&_0x2d3426[_0xe86b('0x43')]){logger[_0xe86b('0xb')]('[QUEUE]',_0xe86b('0x44'));_0x2b3081[_0xe86b('0x45')]=util[_0xe86b('0xd')](_0xe86b('0x46'),_0x35108c[_0xe86b('0x42')],_0x2b3081[_0xe86b('0x47')],md5(_0x2b3081[_0xe86b('0x47')]));}else{_0x2b3081['recordingURL']='';}headers['Authorization']=getAuth(_0x35108c);return getUser(_0x35108c,_0x20619a['email'])[_0xe86b('0x1b')](function(_0x416298){_0x29cd88=_0x416298;logger[_0xe86b('0xb')](_0xe86b('0x48'),_0x29cd88['id']);return getEndUser(_0x35108c,_0x2b3081[_0xe86b('0x49')],_0x2b3081[_0xe86b('0xf')]);})[_0xe86b('0x1b')](function(_0x2903f6){_0x3f64d1=_0x2903f6;logger['info'](_0xe86b('0x4a'),_0x3f64d1['id']);return getTicket(_0x35108c,_0x29cd88,_0x3f64d1,_0x18c220,_0x2b3081);})['then'](function(_0x5af8af){if(_0x5af8af&&_0x5af8af['id']){logger[_0xe86b('0xb')](_0xe86b('0x1c'));logger[_0xe86b('0xb')](_0xe86b('0x4b'),_0x5af8af['id']);logger['info']('[QUEUE]',_0xe86b('0x4c'));emit(util[_0xe86b('0xd')](_0xe86b('0x4d'),_0x20619a[_0xe86b('0x15')]),_0xe86b('0x4e'),{'uri':util[_0xe86b('0xd')]('%s/helpdesk/tickets/%d',_0x35108c[_0xe86b('0x19')],_0x5af8af['id'])});}})[_0xe86b('0x4f')](function(_0x33f6a1){logger['error'](_0xe86b('0x50'),JSON[_0xe86b('0x51')](_0x33f6a1));});};exports[_0xe86b('0x52')]=function(_0x458fbf,_0x5adf4d,_0x5b2248,_0x49988b,_0x26883c,_0x53ce98,_0x238071){var _0x15f32b,_0x44eb03;_0x53ce98['remoteUri']=intUtil['stripTrailingSlash'](_0x53ce98[_0xe86b('0x19')]);_0x53ce98[_0xe86b('0x42')]=intUtil[_0xe86b('0x41')](_0x53ce98[_0xe86b('0x42')]);if(_0x238071&&_0x238071['recordingFormat']&&_0x238071[_0xe86b('0x53')]!==_0xe86b('0x54')){logger[_0xe86b('0xb')](_0xe86b('0x55'),_0xe86b('0x44'));_0x5adf4d['recordingURL']=util['format'](_0xe86b('0x46'),_0x53ce98[_0xe86b('0x42')],_0x5adf4d['uniqueid'],md5(_0x5adf4d[_0xe86b('0x47')]));}headers[_0xe86b('0x56')]=getAuth(_0x53ce98);return getUser(_0x53ce98,_0x49988b['email'])[_0xe86b('0x1b')](function(_0x4444fb){_0x15f32b=_0x4444fb;logger['info']('The\x20User\x20ID\x20is:',_0x15f32b['id']);return getEndUser(_0x53ce98,_0x5adf4d[_0xe86b('0x57')],_0x5adf4d[_0xe86b('0x58')]);})[_0xe86b('0x1b')](function(_0x2d2b34){_0x44eb03=_0x2d2b34;logger[_0xe86b('0xb')](_0xe86b('0x4a'),_0x44eb03['id']);return getTicket(_0x53ce98,_0x15f32b,_0x44eb03,_0x5b2248,_0x5adf4d);})[_0xe86b('0x1b')](function(_0x57443a){if(_0x57443a&&_0x57443a['id']){logger['info'](_0xe86b('0x1c'));logger[_0xe86b('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57443a['id']);logger[_0xe86b('0xb')](_0xe86b('0x55'),_0xe86b('0x4c'));emit(util['format'](_0xe86b('0x4d'),_0x49988b['name']),_0xe86b('0x4e'),{'uri':util['format'](_0xe86b('0x59'),_0x53ce98[_0xe86b('0x19')],_0x57443a['id'])});}})[_0xe86b('0x4f')](function(_0x33b456){logger[_0xe86b('0x5a')](_0xe86b('0x55'),JSON['stringify'](_0x33b456));});};exports['unmanaged']=function(_0x2143ce,_0x1f8d73,_0x51dbe8,_0x125e9b,_0x5a4965,_0x1585c5){var _0x93dddd,_0x28ed64;_0x1585c5[_0xe86b('0x19')]=intUtil[_0xe86b('0x41')](_0x1585c5['remoteUri']);_0x1585c5[_0xe86b('0x42')]=intUtil[_0xe86b('0x41')](_0x1585c5[_0xe86b('0x42')]);if(_0x5a4965&&_0x5a4965[_0xe86b('0x43')]){logger['info']('['+_0x1f8d73[_0xe86b('0x5b')][_0xe86b('0x5c')]()+']',_0xe86b('0x44'));_0x1f8d73[_0xe86b('0x45')]=util[_0xe86b('0xd')](_0xe86b('0x46'),_0x1585c5[_0xe86b('0x42')],_0x1f8d73[_0xe86b('0x47')],md5(_0x1f8d73[_0xe86b('0x47')]));}else{_0x1f8d73[_0xe86b('0x45')]='';}headers['Authorization']=getAuth(_0x1585c5);return getUser(_0x1585c5,'')[_0xe86b('0x1b')](function(_0x5db820){_0x93dddd=_0x5db820;logger[_0xe86b('0xb')](_0xe86b('0x48'),_0x93dddd['id']);return getEndUser(_0x1585c5,_0x1f8d73['calleridname'],_0x1f8d73[_0xe86b('0xf')]);})[_0xe86b('0x1b')](function(_0x398c30){_0x28ed64=_0x398c30;logger[_0xe86b('0xb')](_0xe86b('0x4a'),_0x28ed64['id']);return getTicket(_0x1585c5,_0x93dddd,_0x28ed64,_0x51dbe8,_0x1f8d73);})['then'](function(_0x701fc0){if(_0x701fc0){logger[_0xe86b('0xb')]('Ticket\x20created!');logger[_0xe86b('0xb')](_0xe86b('0x4b'),_0x701fc0['id']);}})[_0xe86b('0x4f')](function(_0xc2f85f){logger[_0xe86b('0x5a')]('['+_0x1f8d73['lastevent'][_0xe86b('0x5c')]()+']',JSON[_0xe86b('0x51')](_0xc2f85f));});};
\ No newline at end of file
+var _0x8cf6=['Tags','name','Fields','custom_fields','keyBy','value','remoteUri','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','info','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','%s/api/v2/contacts','apiKey','debug','[HTTP]','stringify','GET','forEach','includes','string','type','nameField','toLowerCase','content','toString','picklist','push','variable','variableName','customField','idField','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridnum','[OUTBOUND]','user:%s','trigger:browser:url','unmanaged','lastevent','toUpperCase','lodash','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','merge','format','calleridname','calleridnum','getString','Subjects','Descriptions','<br>'];(function(_0x8f3a26,_0xf35df0){var _0x37a687=function(_0x3a04dc){while(--_0x3a04dc){_0x8f3a26['push'](_0x8f3a26['shift']());}};_0x37a687(++_0xf35df0);}(_0x8cf6,0x1c4));var _0x68cf=function(_0x4dbaad,_0x730318){_0x4dbaad=_0x4dbaad-0x0;var _0x226c72=_0x8cf6[_0x4dbaad];return _0x226c72;};'use strict';var _=require(_0x68cf('0x0'));var rp=require('request-promise');var md5=require(_0x68cf('0x1'));var util=require(_0x68cf('0x2'));var Redis=require(_0x68cf('0x3'));var intUtil=require(_0x68cf('0x4'));var config=require(_0x68cf('0x5'));var logger=require(_0x68cf('0x6'))(_0x68cf('0x7'));config[_0x68cf('0x8')]=_[_0x68cf('0x9')](config[_0x68cf('0x8')],{'host':_0x68cf('0xa'),'port':0x18eb});var io=require(_0x68cf('0xb'))(new Redis(config[_0x68cf('0x8')]));var headers={'Content-Type':_0x68cf('0xc'),'Accept':'application/json'};function emit(_0x48500d,_0x54132a,_0xf3c763){io['to'](_0x48500d)[_0x68cf('0xd')](_0x54132a,_0xf3c763);}function getTicket(_0x4c2b84,_0x545767,_0x2c7be3,_0x5655f2,_0x23514f){logger['info'](_0x68cf('0xe'));var _0x50f3e7=_[_0x68cf('0xf')]({'responder_id':_0x545767['id'],'requester_id':_0x2c7be3['id'],'name':util[_0x68cf('0x10')]('Caller\x20-\x20%s',_0x23514f[_0x68cf('0x11')]),'phone':_0x23514f[_0x68cf('0x12')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x68cf('0x13')](_0x5655f2[_0x68cf('0x14')],_0x23514f,'\x20'),'description':intUtil[_0x68cf('0x13')](_0x5655f2[_0x68cf('0x15')],_0x23514f,_0x68cf('0x16')),'tags':getTags(_0x5655f2[_0x68cf('0x17')],_0x68cf('0x18'))},getCustomFields(_0x5655f2[_0x68cf('0x19')],_0x23514f));_0x50f3e7[_0x68cf('0x1a')]=_['mapValues'](_[_0x68cf('0x1b')](_0x50f3e7[_0x68cf('0x1a')],'id'),_0x68cf('0x1c'));return request({'uri':util[_0x68cf('0x10')]('%s/api/v2/tickets',_0x4c2b84[_0x68cf('0x1d')]),'method':_0x68cf('0x1e'),'body':_0x50f3e7})[_0x68cf('0x1f')](function(_0x5958e9){logger['info'](_0x68cf('0x20'));return _0x5958e9;});}function getUser(_0x2ddb33,_0x53a54b){if(intUtil[_0x68cf('0x21')](_0x53a54b)){return request({'uri':util[_0x68cf('0x10')](_0x68cf('0x22'),_0x2ddb33['remoteUri']),'qs':{'email':_0x53a54b}})['then'](function(_0x265b85){if(_0x265b85[_0x68cf('0x23')]){logger[_0x68cf('0x24')]('Agent\x20found!');return _[_0x68cf('0x25')](_0x265b85,function(_0xf9b7ce){return _0xf9b7ce[_0x68cf('0x26')][_0x68cf('0x27')]===_0x53a54b;});}else{logger[_0x68cf('0x24')](_0x68cf('0x28'));return request({'uri':util['format'](_0x68cf('0x29'),_0x2ddb33['remoteUri'])})[_0x68cf('0x1f')](function(_0x385cd0){logger[_0x68cf('0x24')](_0x68cf('0x2a'));return _0x385cd0;});}});}else{logger[_0x68cf('0x24')](_0x68cf('0x2b'));return request({'uri':util[_0x68cf('0x10')](_0x68cf('0x29'),_0x2ddb33[_0x68cf('0x1d')])})[_0x68cf('0x1f')](function(_0x304985){logger['info']('Admin\x20account\x20selected.');return _0x304985;});}}function getEndUser(_0x2d7862,_0x24b2f5,_0x4fa6e0){logger[_0x68cf('0x24')](_0x68cf('0x2c'),_0x4fa6e0);return request({'uri':util['format']('%s/api/v2/contacts',_0x2d7862[_0x68cf('0x1d')]),'qs':{'phone':_0x4fa6e0}})['then'](function(_0x348e5d){if(_0x348e5d[_0x68cf('0x23')]){logger['info'](_0x68cf('0x2d'));return _[_0x68cf('0x25')](_0x348e5d,{'phone':_0x4fa6e0});}else{logger[_0x68cf('0x24')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0x68cf('0x2e'),_0x2d7862['remoteUri']),'method':_0x68cf('0x1e'),'body':{'name':_0x24b2f5,'phone':_0x4fa6e0}})['then'](function(_0x111efa){logger[_0x68cf('0x24')]('Enduser\x20created.');return _0x111efa;});}});}function getAuth(_0x2c462d){return util[_0x68cf('0x10')]('Basic\x20%s',new Buffer(_0x2c462d[_0x68cf('0x2f')]+':X')['toString']('base64'));}function request(_0x44e25c){logger[_0x68cf('0x30')](_0x68cf('0x31'),JSON[_0x68cf('0x32')](_0x44e25c));return rp(_[_0x68cf('0x9')](_0x44e25c,{'method':_0x68cf('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x44d715,_0x1d2aaf){var _0x120285=[];if(_0x44d715&&_0x44d715['length']>0x0){_0x120285=_['map'](_0x44d715,_0x1d2aaf);}return _0x120285;}function getCustomFields(_0x1f8ce9,_0x16b4a2){var _0x368315=[];var _0x58309f={'custom_fields':[]};if(_0x1f8ce9[_0x68cf('0x23')]>0x0){_[_0x68cf('0x34')](_0x1f8ce9,function(_0x5def7f){if(_[_0x68cf('0x35')]([_0x68cf('0x36'),'picklist'],_0x5def7f[_0x68cf('0x37')])&&_0x5def7f['nameField']&&!_0x5def7f['customField']){_0x58309f[_0x5def7f[_0x68cf('0x38')][_0x68cf('0x39')]()]=_0x5def7f[_0x68cf('0x3a')][_0x68cf('0x3b')]();}else if(_[_0x68cf('0x35')]([_0x68cf('0x36'),_0x68cf('0x3c')],_0x5def7f[_0x68cf('0x37')])&&_0x5def7f['idField']&&_0x5def7f['customField']){_0x58309f[_0x68cf('0x1a')][_0x68cf('0x3d')]({'id':_0x5def7f['idField'],'value':_0x5def7f['content'][_0x68cf('0x3b')]()});}else if(_0x5def7f[_0x68cf('0x37')]===_0x68cf('0x3e')&&_0x5def7f[_0x68cf('0x3f')]&&_0x5def7f['idField']&&_0x5def7f[_0x68cf('0x40')]){_0x16b4a2[_0x5def7f[_0x68cf('0x3f')]]&&_0x58309f['custom_fields'][_0x68cf('0x3d')]({'id':_0x5def7f[_0x68cf('0x41')],'value':_0x16b4a2[_0x5def7f[_0x68cf('0x3f')]][_0x68cf('0x3b')]()});}else if(_0x5def7f[_0x68cf('0x37')]===_0x68cf('0x42')&&_0x5def7f[_0x68cf('0x43')]&&_0x5def7f[_0x68cf('0x43')][_0x68cf('0x18')]&&_0x5def7f[_0x68cf('0x41')]&&_0x5def7f['customField']){_0x16b4a2[_0x5def7f[_0x68cf('0x43')][_0x68cf('0x18')][_0x68cf('0x39')]()]&&_0x58309f[_0x68cf('0x1a')]['push']({'id':_0x5def7f[_0x68cf('0x41')],'value':_0x16b4a2[_0x5def7f[_0x68cf('0x43')][_0x68cf('0x18')]['toLowerCase']()]['toString']()});}});}return _0x58309f;}exports[_0x68cf('0x44')]=function(_0x4aaacf,_0x645df7,_0x3449c0,_0x1bf09d,_0x5aab54,_0x16f7ba){var _0x104cf2,_0x22dfd8;_0x16f7ba['remoteUri']=intUtil[_0x68cf('0x45')](_0x16f7ba[_0x68cf('0x1d')]);_0x16f7ba[_0x68cf('0x46')]=intUtil[_0x68cf('0x45')](_0x16f7ba['serverUrl']);if(_0x5aab54&&_0x5aab54[_0x68cf('0x47')]){logger[_0x68cf('0x24')](_0x68cf('0x48'),'Recording\x20is\x20enabled!');_0x645df7[_0x68cf('0x49')]=util[_0x68cf('0x10')](_0x68cf('0x4a'),_0x16f7ba[_0x68cf('0x46')],_0x645df7[_0x68cf('0x4b')],md5(_0x645df7[_0x68cf('0x4b')]));}else{_0x645df7['recordingURL']='';}headers[_0x68cf('0x4c')]=getAuth(_0x16f7ba);return getUser(_0x16f7ba,_0x1bf09d[_0x68cf('0x27')])[_0x68cf('0x1f')](function(_0x51f4a6){_0x104cf2=_0x51f4a6;logger[_0x68cf('0x24')]('The\x20User\x20ID\x20is:',_0x104cf2['id']);return getEndUser(_0x16f7ba,_0x645df7[_0x68cf('0x11')],_0x645df7[_0x68cf('0x12')]);})[_0x68cf('0x1f')](function(_0x158f4e){_0x22dfd8=_0x158f4e;logger[_0x68cf('0x24')](_0x68cf('0x4d'),_0x22dfd8['id']);return getTicket(_0x16f7ba,_0x104cf2,_0x22dfd8,_0x3449c0,_0x645df7);})[_0x68cf('0x1f')](function(_0x14fe71){if(_0x14fe71&&_0x14fe71['id']){logger[_0x68cf('0x24')](_0x68cf('0x20'));logger['info'](_0x68cf('0x4e'),_0x14fe71['id']);logger[_0x68cf('0x24')](_0x68cf('0x48'),_0x68cf('0x4f'));emit(util[_0x68cf('0x10')]('user:%s',_0x1bf09d[_0x68cf('0x18')]),'trigger:browser:url',{'uri':util[_0x68cf('0x10')](_0x68cf('0x50'),_0x16f7ba[_0x68cf('0x1d')],_0x14fe71['id'])});}})[_0x68cf('0x51')](function(_0x2b3d1d){logger[_0x68cf('0x52')](_0x68cf('0x48'),JSON[_0x68cf('0x32')](_0x2b3d1d));});};exports[_0x68cf('0x53')]=function(_0x235287,_0x17e67e,_0x15279e,_0x420958,_0xb710a9,_0x4bf3f2,_0x5ed96f){var _0x12d08e,_0x247420;_0x4bf3f2[_0x68cf('0x1d')]=intUtil['stripTrailingSlash'](_0x4bf3f2['remoteUri']);_0x4bf3f2[_0x68cf('0x46')]=intUtil[_0x68cf('0x45')](_0x4bf3f2[_0x68cf('0x46')]);if(_0x5ed96f&&_0x5ed96f[_0x68cf('0x54')]&&_0x5ed96f[_0x68cf('0x54')]!==_0x68cf('0x55')){logger[_0x68cf('0x24')]('[OUTBOUND]',_0x68cf('0x56'));_0x17e67e[_0x68cf('0x49')]=util['format'](_0x68cf('0x4a'),_0x4bf3f2['serverUrl'],_0x17e67e[_0x68cf('0x4b')],md5(_0x17e67e[_0x68cf('0x4b')]));}headers[_0x68cf('0x4c')]=getAuth(_0x4bf3f2);return getUser(_0x4bf3f2,_0x420958[_0x68cf('0x27')])[_0x68cf('0x1f')](function(_0x5367e4){_0x12d08e=_0x5367e4;logger[_0x68cf('0x24')](_0x68cf('0x57'),_0x12d08e['id']);return getEndUser(_0x4bf3f2,_0x17e67e['destcalleridname'],_0x17e67e[_0x68cf('0x58')]);})[_0x68cf('0x1f')](function(_0x297ddb){_0x247420=_0x297ddb;logger[_0x68cf('0x24')](_0x68cf('0x4d'),_0x247420['id']);return getTicket(_0x4bf3f2,_0x12d08e,_0x247420,_0x15279e,_0x17e67e);})[_0x68cf('0x1f')](function(_0x63db44){if(_0x63db44&&_0x63db44['id']){logger['info'](_0x68cf('0x20'));logger[_0x68cf('0x24')]('The\x20Ticket\x20ID\x20is:',_0x63db44['id']);logger[_0x68cf('0x24')](_0x68cf('0x59'),_0x68cf('0x4f'));emit(util['format'](_0x68cf('0x5a'),_0x420958['name']),_0x68cf('0x5b'),{'uri':util[_0x68cf('0x10')](_0x68cf('0x50'),_0x4bf3f2[_0x68cf('0x1d')],_0x63db44['id'])});}})[_0x68cf('0x51')](function(_0x20fdff){logger['error'](_0x68cf('0x59'),JSON[_0x68cf('0x32')](_0x20fdff));});};exports[_0x68cf('0x5c')]=function(_0x4c14ca,_0x25bd60,_0x502746,_0x4feea2,_0x1053f7,_0x3fda8e){var _0x4eef5b,_0x452004;_0x3fda8e[_0x68cf('0x1d')]=intUtil['stripTrailingSlash'](_0x3fda8e[_0x68cf('0x1d')]);_0x3fda8e[_0x68cf('0x46')]=intUtil[_0x68cf('0x45')](_0x3fda8e[_0x68cf('0x46')]);if(_0x1053f7&&_0x1053f7[_0x68cf('0x47')]){logger[_0x68cf('0x24')]('['+_0x25bd60[_0x68cf('0x5d')][_0x68cf('0x5e')]()+']',_0x68cf('0x56'));_0x25bd60[_0x68cf('0x49')]=util[_0x68cf('0x10')](_0x68cf('0x4a'),_0x3fda8e[_0x68cf('0x46')],_0x25bd60[_0x68cf('0x4b')],md5(_0x25bd60[_0x68cf('0x4b')]));}else{_0x25bd60[_0x68cf('0x49')]='';}headers['Authorization']=getAuth(_0x3fda8e);return getUser(_0x3fda8e,'')[_0x68cf('0x1f')](function(_0x2a4b41){_0x4eef5b=_0x2a4b41;logger[_0x68cf('0x24')]('The\x20User\x20ID\x20is:',_0x4eef5b['id']);return getEndUser(_0x3fda8e,_0x25bd60['calleridname'],_0x25bd60[_0x68cf('0x12')]);})[_0x68cf('0x1f')](function(_0x595f01){_0x452004=_0x595f01;logger[_0x68cf('0x24')](_0x68cf('0x4d'),_0x452004['id']);return getTicket(_0x3fda8e,_0x4eef5b,_0x452004,_0x502746,_0x25bd60);})[_0x68cf('0x1f')](function(_0x576477){if(_0x576477){logger[_0x68cf('0x24')](_0x68cf('0x20'));logger[_0x68cf('0x24')](_0x68cf('0x4e'),_0x576477['id']);}})['catch'](function(_0x282350){logger[_0x68cf('0x52')]('['+_0x25bd60['lastevent'][_0x68cf('0x5e')]()+']',JSON['stringify'](_0x282350));});};
\ No newline at end of file