Built motion from commit (unavailable).|2.5.24
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index 94a2ceb..8b661a1 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x5978=['%s/api/v2/tickets','POST','info','Ticket\x20created!','validateEmail','%s/api/v2/agents','remoteUri','then','length','Agent\x20found!','find','contact','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','GET','forEach','includes','picklist','type','content','string','idField','variable','customField','variableName','push','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','recordingURL','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','unmanaged','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','Descriptions','Tags','name','Fields','custom_fields','mapValues','keyBy','value'];(function(_0x4521e3,_0x10a8a4){var _0x46a272=function(_0x2f4c64){while(--_0x2f4c64){_0x4521e3['push'](_0x4521e3['shift']());}};_0x46a272(++_0x10a8a4);}(_0x5978,0x103));var _0x8597=function(_0x42a179,_0x59fe39){_0x42a179=_0x42a179-0x0;var _0x5d170e=_0x5978[_0x42a179];return _0x5d170e;};'use strict';var _=require(_0x8597('0x0'));var rp=require(_0x8597('0x1'));var md5=require(_0x8597('0x2'));var util=require(_0x8597('0x3'));var Redis=require(_0x8597('0x4'));var intUtil=require(_0x8597('0x5'));var config=require(_0x8597('0x6'));var logger=require(_0x8597('0x7'))('freshdesk');config['redis']=_[_0x8597('0x8')](config[_0x8597('0x9')],{'host':_0x8597('0xa'),'port':0x18eb});var io=require(_0x8597('0xb'))(new Redis(config['redis']));var headers={'Content-Type':_0x8597('0xc'),'Accept':_0x8597('0xc')};function emit(_0x47e317,_0x2be987,_0x42bc98){io['to'](_0x47e317)[_0x8597('0xd')](_0x2be987,_0x42bc98);}function getTicket(_0x1bb512,_0x4710ec,_0x165b5b,_0x1d9780,_0x1e623c){logger['info'](_0x8597('0xe'));var _0x2a6ba0=_[_0x8597('0xf')]({'responder_id':_0x4710ec['id'],'requester_id':_0x165b5b['id'],'name':util[_0x8597('0x10')](_0x8597('0x11'),_0x1e623c[_0x8597('0x12')]),'phone':_0x1e623c[_0x8597('0x13')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x1d9780[_0x8597('0x14')],_0x1e623c,'\x20'),'description':intUtil['getString'](_0x1d9780[_0x8597('0x15')],_0x1e623c,'<br>'),'tags':getTags(_0x1d9780[_0x8597('0x16')],_0x8597('0x17'))},getCustomFields(_0x1d9780[_0x8597('0x18')],_0x1e623c));_0x2a6ba0[_0x8597('0x19')]=_[_0x8597('0x1a')](_[_0x8597('0x1b')](_0x2a6ba0['custom_fields'],'id'),_0x8597('0x1c'));return request({'uri':util['format'](_0x8597('0x1d'),_0x1bb512['remoteUri']),'method':_0x8597('0x1e'),'body':_0x2a6ba0})['then'](function(_0x55c46d){logger[_0x8597('0x1f')](_0x8597('0x20'));return _0x55c46d;});}function getUser(_0x15ffe1,_0x19b482){if(intUtil[_0x8597('0x21')](_0x19b482)){return request({'uri':util[_0x8597('0x10')](_0x8597('0x22'),_0x15ffe1[_0x8597('0x23')]),'qs':{'email':_0x19b482}})[_0x8597('0x24')](function(_0x1b5984){if(_0x1b5984[_0x8597('0x25')]){logger[_0x8597('0x1f')](_0x8597('0x26'));return _[_0x8597('0x27')](_0x1b5984,function(_0x11716b){return _0x11716b[_0x8597('0x28')]['email']===_0x19b482;});}else{logger[_0x8597('0x1f')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x8597('0x10')](_0x8597('0x29'),_0x15ffe1[_0x8597('0x23')])})[_0x8597('0x24')](function(_0xad0f85){logger[_0x8597('0x1f')](_0x8597('0x2a'));return _0xad0f85;});}});}else{logger[_0x8597('0x1f')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x8597('0x10')]('%s/api/v2/agents/me',_0x15ffe1[_0x8597('0x23')])})[_0x8597('0x24')](function(_0x3ec732){logger[_0x8597('0x1f')](_0x8597('0x2a'));return _0x3ec732;});}}function getEndUser(_0x3503e1,_0x396e90,_0x543590){logger[_0x8597('0x1f')](_0x8597('0x2b'),_0x543590);return request({'uri':util['format'](_0x8597('0x2c'),_0x3503e1[_0x8597('0x23')]),'qs':{'phone':_0x543590}})[_0x8597('0x24')](function(_0xbb0851){if(_0xbb0851[_0x8597('0x25')]){logger['info'](_0x8597('0x2d'));return _[_0x8597('0x27')](_0xbb0851,{'phone':_0x543590});}else{logger[_0x8597('0x1f')](_0x8597('0x2e'));return request({'uri':util[_0x8597('0x10')](_0x8597('0x2c'),_0x3503e1['remoteUri']),'method':_0x8597('0x1e'),'body':{'name':_0x396e90,'phone':_0x543590}})['then'](function(_0xdb732b){logger[_0x8597('0x1f')]('Enduser\x20created.');return _0xdb732b;});}});}function getAuth(_0x57b72e){return util['format'](_0x8597('0x2f'),new Buffer(_0x57b72e[_0x8597('0x30')]+':X')[_0x8597('0x31')](_0x8597('0x32')));}function request(_0x399aa8){logger[_0x8597('0x33')](_0x8597('0x34'),JSON[_0x8597('0x35')](_0x399aa8));return rp(_[_0x8597('0x8')](_0x399aa8,{'method':_0x8597('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x2c30a1,_0xdf3fe9){var _0x2c772e=[];if(_0x2c30a1&&_0x2c30a1['length']>0x0){_0x2c772e=_['map'](_0x2c30a1,_0xdf3fe9);}return _0x2c772e;}function getCustomFields(_0x37847f,_0x2038e0){var _0x3c7c73=[];var _0x3124e8={'custom_fields':[]};if(_0x37847f[_0x8597('0x25')]>0x0){_[_0x8597('0x37')](_0x37847f,function(_0xf4c8a4){if(_[_0x8597('0x38')](['string',_0x8597('0x39')],_0xf4c8a4[_0x8597('0x3a')])&&_0xf4c8a4['nameField']&&!_0xf4c8a4['customField']){_0x3124e8[_0xf4c8a4['nameField']['toLowerCase']()]=_0xf4c8a4[_0x8597('0x3b')][_0x8597('0x31')]();}else if(_[_0x8597('0x38')]([_0x8597('0x3c'),_0x8597('0x39')],_0xf4c8a4['type'])&&_0xf4c8a4[_0x8597('0x3d')]&&_0xf4c8a4['customField']){_0x3124e8['custom_fields']['push']({'id':_0xf4c8a4['idField'],'value':_0xf4c8a4[_0x8597('0x3b')][_0x8597('0x31')]()});}else if(_0xf4c8a4[_0x8597('0x3a')]===_0x8597('0x3e')&&_0xf4c8a4['variableName']&&_0xf4c8a4[_0x8597('0x3d')]&&_0xf4c8a4[_0x8597('0x3f')]){_0x2038e0[_0xf4c8a4[_0x8597('0x40')]]&&_0x3124e8['custom_fields'][_0x8597('0x41')]({'id':_0xf4c8a4[_0x8597('0x3d')],'value':_0x2038e0[_0xf4c8a4[_0x8597('0x40')]][_0x8597('0x31')]()});}else if(_0xf4c8a4[_0x8597('0x3a')]===_0x8597('0x42')&&_0xf4c8a4[_0x8597('0x43')]&&_0xf4c8a4['Variable'][_0x8597('0x17')]&&_0xf4c8a4[_0x8597('0x3d')]&&_0xf4c8a4['customField']){_0x2038e0[_0xf4c8a4[_0x8597('0x43')][_0x8597('0x17')]['toLowerCase']()]&&_0x3124e8[_0x8597('0x19')][_0x8597('0x41')]({'id':_0xf4c8a4['idField'],'value':_0x2038e0[_0xf4c8a4[_0x8597('0x43')][_0x8597('0x17')][_0x8597('0x44')]()][_0x8597('0x31')]()});}});}return _0x3124e8;}exports[_0x8597('0x45')]=function(_0x5bb12a,_0x4edd11,_0x2f2812,_0xa79d19,_0x4b47e0,_0x3faa86){var _0x58a674,_0x490fa4;_0x3faa86[_0x8597('0x23')]=intUtil[_0x8597('0x46')](_0x3faa86[_0x8597('0x23')]);_0x3faa86[_0x8597('0x47')]=intUtil[_0x8597('0x46')](_0x3faa86['serverUrl']);if(_0x4b47e0&&_0x4b47e0[_0x8597('0x48')]){logger[_0x8597('0x1f')](_0x8597('0x49'),'Recording\x20is\x20enabled!');_0x4edd11['recordingURL']=util['format'](_0x8597('0x4a'),_0x3faa86[_0x8597('0x47')],_0x4edd11[_0x8597('0x4b')],md5(_0x4edd11[_0x8597('0x4b')]));}else{_0x4edd11['recordingURL']='';}headers[_0x8597('0x4c')]=getAuth(_0x3faa86);return getUser(_0x3faa86,_0xa79d19['email'])[_0x8597('0x24')](function(_0x70a30b){_0x58a674=_0x70a30b;logger[_0x8597('0x1f')](_0x8597('0x4d'),_0x58a674['id']);return getEndUser(_0x3faa86,_0x4edd11['calleridname'],_0x4edd11[_0x8597('0x13')]);})[_0x8597('0x24')](function(_0x560189){_0x490fa4=_0x560189;logger[_0x8597('0x1f')](_0x8597('0x4e'),_0x490fa4['id']);return getTicket(_0x3faa86,_0x58a674,_0x490fa4,_0x2f2812,_0x4edd11);})[_0x8597('0x24')](function(_0x49e206){if(_0x49e206&&_0x49e206['id']){logger['info'](_0x8597('0x20'));logger[_0x8597('0x1f')](_0x8597('0x4f'),_0x49e206['id']);logger[_0x8597('0x1f')](_0x8597('0x49'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0xa79d19['name']),'trigger:browser:url',{'uri':util['format']('%s/helpdesk/tickets/%d',_0x3faa86[_0x8597('0x23')],_0x49e206['id'])});}})['catch'](function(_0x2d97f3){logger['error'](_0x8597('0x49'),JSON[_0x8597('0x35')](_0x2d97f3));});};exports[_0x8597('0x50')]=function(_0x2abb3e,_0x4bc335,_0x35a605,_0x9f2654,_0x10036b,_0x5d0f3d,_0xad4c56){var _0x52bb0d,_0x2496dd;_0x5d0f3d[_0x8597('0x23')]=intUtil['stripTrailingSlash'](_0x5d0f3d[_0x8597('0x23')]);_0x5d0f3d[_0x8597('0x47')]=intUtil['stripTrailingSlash'](_0x5d0f3d['serverUrl']);if(_0xad4c56&&_0xad4c56[_0x8597('0x51')]&&_0xad4c56[_0x8597('0x51')]!==_0x8597('0x52')){logger['info'](_0x8597('0x53'),_0x8597('0x54'));_0x4bc335[_0x8597('0x55')]=util[_0x8597('0x10')](_0x8597('0x4a'),_0x5d0f3d[_0x8597('0x47')],_0x4bc335['uniqueid'],md5(_0x4bc335['uniqueid']));}headers[_0x8597('0x4c')]=getAuth(_0x5d0f3d);return getUser(_0x5d0f3d,_0x9f2654['email'])[_0x8597('0x24')](function(_0x252723){_0x52bb0d=_0x252723;logger['info'](_0x8597('0x4d'),_0x52bb0d['id']);return getEndUser(_0x5d0f3d,_0x4bc335[_0x8597('0x56')],_0x4bc335[_0x8597('0x57')]);})[_0x8597('0x24')](function(_0x97f21d){_0x2496dd=_0x97f21d;logger['info'](_0x8597('0x4e'),_0x2496dd['id']);return getTicket(_0x5d0f3d,_0x52bb0d,_0x2496dd,_0x35a605,_0x4bc335);})['then'](function(_0x3ad02a){if(_0x3ad02a&&_0x3ad02a['id']){logger['info']('Ticket\x20created!');logger['info'](_0x8597('0x4f'),_0x3ad02a['id']);logger[_0x8597('0x1f')]('[OUTBOUND]',_0x8597('0x58'));emit(util[_0x8597('0x10')](_0x8597('0x59'),_0x9f2654[_0x8597('0x17')]),_0x8597('0x5a'),{'uri':util[_0x8597('0x10')](_0x8597('0x5b'),_0x5d0f3d[_0x8597('0x23')],_0x3ad02a['id'])});}})[_0x8597('0x5c')](function(_0x28027f){logger[_0x8597('0x5d')](_0x8597('0x53'),JSON['stringify'](_0x28027f));});};exports[_0x8597('0x5e')]=function(_0x5be048,_0x20c47e,_0x4b2d1c,_0x156ac3,_0x5733f3,_0x13e228){var _0x5e754a,_0x553fab;_0x13e228['remoteUri']=intUtil[_0x8597('0x46')](_0x13e228[_0x8597('0x23')]);_0x13e228[_0x8597('0x47')]=intUtil[_0x8597('0x46')](_0x13e228[_0x8597('0x47')]);if(_0x5733f3&&_0x5733f3['monitor_format']){logger[_0x8597('0x1f')]('['+_0x20c47e['lastevent'][_0x8597('0x5f')]()+']',_0x8597('0x54'));_0x20c47e[_0x8597('0x55')]=util[_0x8597('0x10')](_0x8597('0x4a'),_0x13e228[_0x8597('0x47')],_0x20c47e[_0x8597('0x4b')],md5(_0x20c47e[_0x8597('0x4b')]));}else{_0x20c47e[_0x8597('0x55')]='';}headers[_0x8597('0x4c')]=getAuth(_0x13e228);return getUser(_0x13e228,'')[_0x8597('0x24')](function(_0x231216){_0x5e754a=_0x231216;logger[_0x8597('0x1f')](_0x8597('0x4d'),_0x5e754a['id']);return getEndUser(_0x13e228,_0x20c47e[_0x8597('0x12')],_0x20c47e[_0x8597('0x13')]);})[_0x8597('0x24')](function(_0x1aa49a){_0x553fab=_0x1aa49a;logger[_0x8597('0x1f')]('The\x20Enduser\x20ID\x20is:',_0x553fab['id']);return getTicket(_0x13e228,_0x5e754a,_0x553fab,_0x4b2d1c,_0x20c47e);})[_0x8597('0x24')](function(_0x338cf7){if(_0x338cf7){logger[_0x8597('0x1f')](_0x8597('0x20'));logger[_0x8597('0x1f')](_0x8597('0x4f'),_0x338cf7['id']);}})[_0x8597('0x5c')](function(_0x4b61df){logger['error']('['+_0x20c47e['lastevent'][_0x8597('0x5f')]()+']',JSON[_0x8597('0x35')](_0x4b61df));});};
\ No newline at end of file
+var _0x5ceb=['Descriptions','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','POST','Ticket\x20created!','validateEmail','%s/api/v2/agents','remoteUri','then','length','Agent\x20found!','find','contact','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','base64','debug','[HTTP]','stringify','GET','forEach','includes','string','picklist','type','nameField','toLowerCase','content','idField','customField','toString','variable','variableName','Variable','push','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','outbound','recordingFormat','none','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','[OUTBOUND]','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','error','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString'];(function(_0x12f1f7,_0x17a67e){var _0x2ed954=function(_0x3aa63a){while(--_0x3aa63a){_0x12f1f7['push'](_0x12f1f7['shift']());}};_0x2ed954(++_0x17a67e);}(_0x5ceb,0x1c2));var _0xb5ce=function(_0x46698a,_0x8de1e4){_0x46698a=_0x46698a-0x0;var _0x356db0=_0x5ceb[_0x46698a];return _0x356db0;};'use strict';var _=require('lodash');var rp=require(_0xb5ce('0x0'));var md5=require(_0xb5ce('0x1'));var util=require(_0xb5ce('0x2'));var Redis=require(_0xb5ce('0x3'));var intUtil=require(_0xb5ce('0x4'));var config=require(_0xb5ce('0x5'));var logger=require(_0xb5ce('0x6'))('freshdesk');config[_0xb5ce('0x7')]=_[_0xb5ce('0x8')](config[_0xb5ce('0x7')],{'host':_0xb5ce('0x9'),'port':0x18eb});var io=require(_0xb5ce('0xa'))(new Redis(config[_0xb5ce('0x7')]));var headers={'Content-Type':_0xb5ce('0xb'),'Accept':_0xb5ce('0xb')};function emit(_0x19d303,_0x31a2fc,_0x5e64bc){io['to'](_0x19d303)['emit'](_0x31a2fc,_0x5e64bc);}function getTicket(_0x5249cc,_0x5c1f83,_0x47b6bb,_0x239c8e,_0x4bf6d0){logger[_0xb5ce('0xc')](_0xb5ce('0xd'));var _0x4041cf=_['merge']({'responder_id':_0x5c1f83['id'],'requester_id':_0x47b6bb['id'],'name':util[_0xb5ce('0xe')](_0xb5ce('0xf'),_0x4bf6d0[_0xb5ce('0x10')]),'phone':_0x4bf6d0[_0xb5ce('0x11')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x239c8e[_0xb5ce('0x12')],_0x4bf6d0,'\x20'),'description':intUtil[_0xb5ce('0x13')](_0x239c8e[_0xb5ce('0x14')],_0x4bf6d0,'<br>'),'tags':getTags(_0x239c8e['Tags'],_0xb5ce('0x15'))},getCustomFields(_0x239c8e[_0xb5ce('0x16')],_0x4bf6d0));_0x4041cf['custom_fields']=_[_0xb5ce('0x17')](_[_0xb5ce('0x18')](_0x4041cf[_0xb5ce('0x19')],'id'),_0xb5ce('0x1a'));return request({'uri':util[_0xb5ce('0xe')](_0xb5ce('0x1b'),_0x5249cc['remoteUri']),'method':_0xb5ce('0x1c'),'body':_0x4041cf})['then'](function(_0xbca53c){logger[_0xb5ce('0xc')](_0xb5ce('0x1d'));return _0xbca53c;});}function getUser(_0x387f09,_0x3b2cb8){if(intUtil[_0xb5ce('0x1e')](_0x3b2cb8)){return request({'uri':util['format'](_0xb5ce('0x1f'),_0x387f09[_0xb5ce('0x20')]),'qs':{'email':_0x3b2cb8}})[_0xb5ce('0x21')](function(_0xc4cb5d){if(_0xc4cb5d[_0xb5ce('0x22')]){logger[_0xb5ce('0xc')](_0xb5ce('0x23'));return _[_0xb5ce('0x24')](_0xc4cb5d,function(_0x2a20c2){return _0x2a20c2[_0xb5ce('0x25')][_0xb5ce('0x26')]===_0x3b2cb8;});}else{logger[_0xb5ce('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xb5ce('0xe')](_0xb5ce('0x27'),_0x387f09[_0xb5ce('0x20')])})[_0xb5ce('0x21')](function(_0x487568){logger['info'](_0xb5ce('0x28'));return _0x487568;});}});}else{logger[_0xb5ce('0xc')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xb5ce('0xe')](_0xb5ce('0x27'),_0x387f09[_0xb5ce('0x20')])})['then'](function(_0x15d999){logger[_0xb5ce('0xc')](_0xb5ce('0x28'));return _0x15d999;});}}function getEndUser(_0x910619,_0x40b3ef,_0x599859){logger['info'](_0xb5ce('0x29'),_0x599859);return request({'uri':util[_0xb5ce('0xe')](_0xb5ce('0x2a'),_0x910619['remoteUri']),'qs':{'phone':_0x599859}})[_0xb5ce('0x21')](function(_0x4fd1b6){if(_0x4fd1b6[_0xb5ce('0x22')]){logger[_0xb5ce('0xc')](_0xb5ce('0x2b'));return _[_0xb5ce('0x24')](_0x4fd1b6,{'phone':_0x599859});}else{logger[_0xb5ce('0xc')](_0xb5ce('0x2c'));return request({'uri':util['format'](_0xb5ce('0x2a'),_0x910619[_0xb5ce('0x20')]),'method':'POST','body':{'name':_0x40b3ef,'phone':_0x599859}})['then'](function(_0x43d134){logger[_0xb5ce('0xc')](_0xb5ce('0x2d'));return _0x43d134;});}});}function getAuth(_0xd3874f){return util[_0xb5ce('0xe')](_0xb5ce('0x2e'),new Buffer(_0xd3874f['apiKey']+':X')['toString'](_0xb5ce('0x2f')));}function request(_0x579254){logger[_0xb5ce('0x30')](_0xb5ce('0x31'),JSON[_0xb5ce('0x32')](_0x579254));return rp(_[_0xb5ce('0x8')](_0x579254,{'method':_0xb5ce('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x8e8522,_0x2698df){var _0x20d360=[];if(_0x8e8522&&_0x8e8522['length']>0x0){_0x20d360=_['map'](_0x8e8522,_0x2698df);}return _0x20d360;}function getCustomFields(_0x11d9c8,_0x2d9ec4){var _0x24812e=[];var _0x1e1fe9={'custom_fields':[]};if(_0x11d9c8[_0xb5ce('0x22')]>0x0){_[_0xb5ce('0x34')](_0x11d9c8,function(_0x4b8c32){if(_[_0xb5ce('0x35')]([_0xb5ce('0x36'),_0xb5ce('0x37')],_0x4b8c32[_0xb5ce('0x38')])&&_0x4b8c32[_0xb5ce('0x39')]&&!_0x4b8c32['customField']){_0x1e1fe9[_0x4b8c32[_0xb5ce('0x39')][_0xb5ce('0x3a')]()]=_0x4b8c32[_0xb5ce('0x3b')]['toString']();}else if(_[_0xb5ce('0x35')]([_0xb5ce('0x36'),_0xb5ce('0x37')],_0x4b8c32[_0xb5ce('0x38')])&&_0x4b8c32[_0xb5ce('0x3c')]&&_0x4b8c32[_0xb5ce('0x3d')]){_0x1e1fe9[_0xb5ce('0x19')]['push']({'id':_0x4b8c32[_0xb5ce('0x3c')],'value':_0x4b8c32[_0xb5ce('0x3b')][_0xb5ce('0x3e')]()});}else if(_0x4b8c32['type']===_0xb5ce('0x3f')&&_0x4b8c32['variableName']&&_0x4b8c32[_0xb5ce('0x3c')]&&_0x4b8c32[_0xb5ce('0x3d')]){_0x2d9ec4[_0x4b8c32[_0xb5ce('0x40')]]&&_0x1e1fe9[_0xb5ce('0x19')]['push']({'id':_0x4b8c32[_0xb5ce('0x3c')],'value':_0x2d9ec4[_0x4b8c32[_0xb5ce('0x40')]][_0xb5ce('0x3e')]()});}else if(_0x4b8c32[_0xb5ce('0x38')]==='customVariable'&&_0x4b8c32[_0xb5ce('0x41')]&&_0x4b8c32[_0xb5ce('0x41')]['name']&&_0x4b8c32['idField']&&_0x4b8c32['customField']){_0x2d9ec4[_0x4b8c32[_0xb5ce('0x41')][_0xb5ce('0x15')][_0xb5ce('0x3a')]()]&&_0x1e1fe9[_0xb5ce('0x19')][_0xb5ce('0x42')]({'id':_0x4b8c32[_0xb5ce('0x3c')],'value':_0x2d9ec4[_0x4b8c32[_0xb5ce('0x41')][_0xb5ce('0x15')][_0xb5ce('0x3a')]()][_0xb5ce('0x3e')]()});}});}return _0x1e1fe9;}exports[_0xb5ce('0x43')]=function(_0x495867,_0x522c5a,_0xab0364,_0x3daf8f,_0x498281,_0x3a1390){var _0x3a9592,_0x3e6f09;_0x3a1390[_0xb5ce('0x20')]=intUtil[_0xb5ce('0x44')](_0x3a1390[_0xb5ce('0x20')]);_0x3a1390[_0xb5ce('0x45')]=intUtil['stripTrailingSlash'](_0x3a1390[_0xb5ce('0x45')]);if(_0x498281&&_0x498281[_0xb5ce('0x46')]){logger[_0xb5ce('0xc')](_0xb5ce('0x47'),'Recording\x20is\x20enabled!');_0x522c5a[_0xb5ce('0x48')]=util[_0xb5ce('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a1390['serverUrl'],_0x522c5a[_0xb5ce('0x49')],md5(_0x522c5a[_0xb5ce('0x49')]));}else{_0x522c5a[_0xb5ce('0x48')]='';}headers[_0xb5ce('0x4a')]=getAuth(_0x3a1390);return getUser(_0x3a1390,_0x3daf8f[_0xb5ce('0x26')])[_0xb5ce('0x21')](function(_0x2a7386){_0x3a9592=_0x2a7386;logger[_0xb5ce('0xc')]('The\x20User\x20ID\x20is:',_0x3a9592['id']);return getEndUser(_0x3a1390,_0x522c5a['calleridname'],_0x522c5a['calleridnum']);})[_0xb5ce('0x21')](function(_0xa0e397){_0x3e6f09=_0xa0e397;logger[_0xb5ce('0xc')](_0xb5ce('0x4b'),_0x3e6f09['id']);return getTicket(_0x3a1390,_0x3a9592,_0x3e6f09,_0xab0364,_0x522c5a);})[_0xb5ce('0x21')](function(_0xe4e806){if(_0xe4e806&&_0xe4e806['id']){logger[_0xb5ce('0xc')]('Ticket\x20created!');logger[_0xb5ce('0xc')](_0xb5ce('0x4c'),_0xe4e806['id']);logger[_0xb5ce('0xc')]('[QUEUE]',_0xb5ce('0x4d'));emit(util[_0xb5ce('0xe')](_0xb5ce('0x4e'),_0x3daf8f[_0xb5ce('0x15')]),_0xb5ce('0x4f'),{'uri':util[_0xb5ce('0xe')](_0xb5ce('0x50'),_0x3a1390['remoteUri'],_0xe4e806['id'])});}})[_0xb5ce('0x51')](function(_0x41cafd){logger['error'](_0xb5ce('0x47'),JSON[_0xb5ce('0x32')](_0x41cafd));});};exports[_0xb5ce('0x52')]=function(_0x59709d,_0x51edc0,_0x4b0fd8,_0x259dfd,_0x5dad1c,_0x187e5c,_0x17f6b3){var _0x38f9b8,_0x3c1deb;_0x187e5c[_0xb5ce('0x20')]=intUtil[_0xb5ce('0x44')](_0x187e5c[_0xb5ce('0x20')]);_0x187e5c[_0xb5ce('0x45')]=intUtil[_0xb5ce('0x44')](_0x187e5c['serverUrl']);if(_0x17f6b3&&_0x17f6b3[_0xb5ce('0x53')]&&_0x17f6b3[_0xb5ce('0x53')]!==_0xb5ce('0x54')){logger[_0xb5ce('0xc')]('[OUTBOUND]',_0xb5ce('0x55'));_0x51edc0[_0xb5ce('0x48')]=util[_0xb5ce('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x187e5c[_0xb5ce('0x45')],_0x51edc0[_0xb5ce('0x49')],md5(_0x51edc0[_0xb5ce('0x49')]));}headers[_0xb5ce('0x4a')]=getAuth(_0x187e5c);return getUser(_0x187e5c,_0x259dfd[_0xb5ce('0x26')])[_0xb5ce('0x21')](function(_0x341393){_0x38f9b8=_0x341393;logger[_0xb5ce('0xc')](_0xb5ce('0x56'),_0x38f9b8['id']);return getEndUser(_0x187e5c,_0x51edc0[_0xb5ce('0x57')],_0x51edc0['destcalleridnum']);})[_0xb5ce('0x21')](function(_0x4f43b3){_0x3c1deb=_0x4f43b3;logger[_0xb5ce('0xc')](_0xb5ce('0x4b'),_0x3c1deb['id']);return getTicket(_0x187e5c,_0x38f9b8,_0x3c1deb,_0x4b0fd8,_0x51edc0);})['then'](function(_0x459d48){if(_0x459d48&&_0x459d48['id']){logger[_0xb5ce('0xc')]('Ticket\x20created!');logger[_0xb5ce('0xc')](_0xb5ce('0x4c'),_0x459d48['id']);logger['info'](_0xb5ce('0x58'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb5ce('0xe')](_0xb5ce('0x4e'),_0x259dfd[_0xb5ce('0x15')]),_0xb5ce('0x4f'),{'uri':util[_0xb5ce('0xe')](_0xb5ce('0x50'),_0x187e5c[_0xb5ce('0x20')],_0x459d48['id'])});}})[_0xb5ce('0x51')](function(_0x51f438){logger['error']('[OUTBOUND]',JSON[_0xb5ce('0x32')](_0x51f438));});};exports[_0xb5ce('0x59')]=function(_0xc676ce,_0x324fe9,_0x52b530,_0x1ab586,_0x18a60b,_0x5026f6){var _0x2402d5,_0x534e7f;_0x5026f6[_0xb5ce('0x20')]=intUtil[_0xb5ce('0x44')](_0x5026f6[_0xb5ce('0x20')]);_0x5026f6[_0xb5ce('0x45')]=intUtil[_0xb5ce('0x44')](_0x5026f6['serverUrl']);if(_0x18a60b&&_0x18a60b[_0xb5ce('0x46')]){logger[_0xb5ce('0xc')]('['+_0x324fe9[_0xb5ce('0x5a')][_0xb5ce('0x5b')]()+']',_0xb5ce('0x55'));_0x324fe9['recordingURL']=util[_0xb5ce('0xe')](_0xb5ce('0x5c'),_0x5026f6[_0xb5ce('0x45')],_0x324fe9[_0xb5ce('0x49')],md5(_0x324fe9[_0xb5ce('0x49')]));}else{_0x324fe9[_0xb5ce('0x48')]='';}headers[_0xb5ce('0x4a')]=getAuth(_0x5026f6);return getUser(_0x5026f6,'')[_0xb5ce('0x21')](function(_0x47d4da){_0x2402d5=_0x47d4da;logger['info'](_0xb5ce('0x56'),_0x2402d5['id']);return getEndUser(_0x5026f6,_0x324fe9['calleridname'],_0x324fe9['calleridnum']);})['then'](function(_0x3af78b){_0x534e7f=_0x3af78b;logger[_0xb5ce('0xc')]('The\x20Enduser\x20ID\x20is:',_0x534e7f['id']);return getTicket(_0x5026f6,_0x2402d5,_0x534e7f,_0x52b530,_0x324fe9);})[_0xb5ce('0x21')](function(_0x1976d2){if(_0x1976d2){logger['info'](_0xb5ce('0x1d'));logger['info'](_0xb5ce('0x4c'),_0x1976d2['id']);}})[_0xb5ce('0x51')](function(_0xe400e2){logger[_0xb5ce('0x5d')]('['+_0x324fe9[_0xb5ce('0x5a')]['toUpperCase']()+']',JSON[_0xb5ce('0x32')](_0xe400e2));});};
\ No newline at end of file