Built motion from commit 5b761a7b.|2.5.36
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index 4a719e2..b875bc9 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x982a=['toLowerCase','string','push','idField','content','type','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','freshdesk','redis','defaults','socket.io-emitter','application/json','emit','info','merge','Caller\x20-\x20%s','calleridname','getString','Descriptions','<br>','name','Fields','custom_fields','keyBy','value','format','remoteUri','POST','then','Ticket\x20created!','validateEmail','length','Agent\x20found!','find','contact','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','apiKey','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','includes','picklist','nameField','customField'];(function(_0x2c0b4f,_0xd2fbcb){var _0x2fe3b6=function(_0x8e5306){while(--_0x8e5306){_0x2c0b4f['push'](_0x2c0b4f['shift']());}};_0x2fe3b6(++_0xd2fbcb);}(_0x982a,0x1f1));var _0xa982=function(_0x50fab9,_0x3e4c3e){_0x50fab9=_0x50fab9-0x0;var _0x555339=_0x982a[_0x50fab9];return _0x555339;};'use strict';var _=require(_0xa982('0x0'));var rp=require(_0xa982('0x1'));var md5=require(_0xa982('0x2'));var util=require(_0xa982('0x3'));var Redis=require(_0xa982('0x4'));var intUtil=require(_0xa982('0x5'));var config=require('../../../../config/environment');var logger=require(_0xa982('0x6'))(_0xa982('0x7'));config[_0xa982('0x8')]=_[_0xa982('0x9')](config[_0xa982('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xa982('0xa'))(new Redis(config['redis']));var headers={'Content-Type':_0xa982('0xb'),'Accept':_0xa982('0xb')};function emit(_0x4581bf,_0x5ba4e6,_0x48fb33){io['to'](_0x4581bf)[_0xa982('0xc')](_0x5ba4e6,_0x48fb33);}function getTicket(_0x4210e1,_0x513638,_0x5b768b,_0x498ce6,_0xa0af41){logger[_0xa982('0xd')]('Creating\x20new\x20ticket...');var _0x2f2550=_[_0xa982('0xe')]({'responder_id':_0x513638['id'],'requester_id':_0x5b768b['id'],'name':util['format'](_0xa982('0xf'),_0xa0af41[_0xa982('0x10')]),'phone':_0xa0af41['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xa982('0x11')](_0x498ce6['Subjects'],_0xa0af41,'\x20'),'description':intUtil['getString'](_0x498ce6[_0xa982('0x12')],_0xa0af41,_0xa982('0x13')),'tags':getTags(_0x498ce6['Tags'],_0xa982('0x14'))},getCustomFields(_0x498ce6[_0xa982('0x15')],_0xa0af41));_0x2f2550[_0xa982('0x16')]=_['mapValues'](_[_0xa982('0x17')](_0x2f2550['custom_fields'],'id'),_0xa982('0x18'));return request({'uri':util[_0xa982('0x19')]('%s/api/v2/tickets',_0x4210e1[_0xa982('0x1a')]),'method':_0xa982('0x1b'),'body':_0x2f2550})[_0xa982('0x1c')](function(_0x253a3a){logger[_0xa982('0xd')](_0xa982('0x1d'));return _0x253a3a;});}function getUser(_0x3c47ef,_0x3b5458){if(intUtil[_0xa982('0x1e')](_0x3b5458)){return request({'uri':util[_0xa982('0x19')]('%s/api/v2/agents',_0x3c47ef[_0xa982('0x1a')]),'qs':{'email':_0x3b5458}})['then'](function(_0x3a387c){if(_0x3a387c[_0xa982('0x1f')]){logger[_0xa982('0xd')](_0xa982('0x20'));return _[_0xa982('0x21')](_0x3a387c,function(_0x314038){return _0x314038[_0xa982('0x22')]['email']===_0x3b5458;});}else{logger[_0xa982('0xd')](_0xa982('0x23'));return request({'uri':util[_0xa982('0x19')](_0xa982('0x24'),_0x3c47ef[_0xa982('0x1a')])})[_0xa982('0x1c')](function(_0xecae04){logger[_0xa982('0xd')]('Admin\x20account\x20selected.');return _0xecae04;});}});}else{logger[_0xa982('0xd')](_0xa982('0x25'));return request({'uri':util[_0xa982('0x19')](_0xa982('0x24'),_0x3c47ef['remoteUri'])})[_0xa982('0x1c')](function(_0x1a9bb2){logger[_0xa982('0xd')]('Admin\x20account\x20selected.');return _0x1a9bb2;});}}function getEndUser(_0x304786,_0x2e685e,_0x246e91){logger['info'](_0xa982('0x26'),_0x246e91);return request({'uri':util[_0xa982('0x19')](_0xa982('0x27'),_0x304786[_0xa982('0x1a')]),'qs':{'phone':_0x246e91}})[_0xa982('0x1c')](function(_0x14496a){if(_0x14496a[_0xa982('0x1f')]){logger[_0xa982('0xd')](_0xa982('0x28'));return _[_0xa982('0x21')](_0x14496a,{'phone':_0x246e91});}else{logger['info'](_0xa982('0x29'));return request({'uri':util[_0xa982('0x19')](_0xa982('0x27'),_0x304786[_0xa982('0x1a')]),'method':_0xa982('0x1b'),'body':{'name':_0x2e685e,'phone':_0x246e91}})[_0xa982('0x1c')](function(_0x1db69b){logger['info']('Enduser\x20created.');return _0x1db69b;});}});}function getAuth(_0x102d4f){return util[_0xa982('0x19')]('Basic\x20%s',new Buffer(_0x102d4f[_0xa982('0x2a')]+':X')[_0xa982('0x2b')](_0xa982('0x2c')));}function request(_0x2d732d){logger[_0xa982('0x2d')](_0xa982('0x2e'),JSON[_0xa982('0x2f')](_0x2d732d));return rp(_[_0xa982('0x9')](_0x2d732d,{'method':_0xa982('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x59cfc2,_0x111996){var _0x519e17=[];if(_0x59cfc2&&_0x59cfc2[_0xa982('0x1f')]>0x0){_0x519e17=_[_0xa982('0x31')](_0x59cfc2,_0x111996);}return _0x519e17;}function getCustomFields(_0x51e453,_0x1fd86f){var _0x1deaed=[];var _0x1971af={'custom_fields':[]};if(_0x51e453[_0xa982('0x1f')]>0x0){_[_0xa982('0x32')](_0x51e453,function(_0x2685b1){if(_[_0xa982('0x33')](['string',_0xa982('0x34')],_0x2685b1['type'])&&_0x2685b1[_0xa982('0x35')]&&!_0x2685b1[_0xa982('0x36')]){_0x1971af[_0x2685b1['nameField'][_0xa982('0x37')]()]=_0x2685b1['content'][_0xa982('0x2b')]();}else if(_[_0xa982('0x33')]([_0xa982('0x38'),_0xa982('0x34')],_0x2685b1['type'])&&_0x2685b1['idField']&&_0x2685b1['customField']){_0x1971af[_0xa982('0x16')][_0xa982('0x39')]({'id':_0x2685b1[_0xa982('0x3a')],'value':_0x2685b1[_0xa982('0x3b')][_0xa982('0x2b')]()});}else if(_0x2685b1[_0xa982('0x3c')]==='variable'&&_0x2685b1[_0xa982('0x3d')]&&_0x2685b1[_0xa982('0x3a')]&&_0x2685b1[_0xa982('0x36')]){_0x1fd86f[_0x2685b1['variableName']]&&_0x1971af[_0xa982('0x16')][_0xa982('0x39')]({'id':_0x2685b1[_0xa982('0x3a')],'value':_0x1fd86f[_0x2685b1[_0xa982('0x3d')]][_0xa982('0x2b')]()});}else if(_0x2685b1[_0xa982('0x3c')]===_0xa982('0x3e')&&_0x2685b1[_0xa982('0x3f')]&&_0x2685b1[_0xa982('0x3f')][_0xa982('0x14')]&&_0x2685b1[_0xa982('0x3a')]&&_0x2685b1[_0xa982('0x36')]){_0x1fd86f[_0x2685b1[_0xa982('0x3f')][_0xa982('0x14')][_0xa982('0x37')]()]&&_0x1971af[_0xa982('0x16')][_0xa982('0x39')]({'id':_0x2685b1[_0xa982('0x3a')],'value':_0x1fd86f[_0x2685b1[_0xa982('0x3f')][_0xa982('0x14')][_0xa982('0x37')]()][_0xa982('0x2b')]()});}});}return _0x1971af;}exports['queue']=function(_0x21e0d8,_0x512f5f,_0xc48cdf,_0x3f00d9,_0x11bf45,_0x45ee5f){var _0x571198,_0x5b2f71;_0x45ee5f[_0xa982('0x1a')]=intUtil[_0xa982('0x40')](_0x45ee5f[_0xa982('0x1a')]);_0x45ee5f[_0xa982('0x41')]=intUtil[_0xa982('0x40')](_0x45ee5f[_0xa982('0x41')]);if(_0x11bf45&&_0x11bf45[_0xa982('0x42')]){logger[_0xa982('0xd')](_0xa982('0x43'),'Recording\x20is\x20enabled!');_0x512f5f[_0xa982('0x44')]=util[_0xa982('0x19')](_0xa982('0x45'),_0x45ee5f[_0xa982('0x41')],_0x512f5f[_0xa982('0x46')],md5(_0x512f5f[_0xa982('0x46')]));}else{_0x512f5f[_0xa982('0x44')]='';}headers[_0xa982('0x47')]=getAuth(_0x45ee5f);return getUser(_0x45ee5f,_0x3f00d9[_0xa982('0x48')])['then'](function(_0x244a0c){_0x571198=_0x244a0c;logger[_0xa982('0xd')]('The\x20User\x20ID\x20is:',_0x571198['id']);return getEndUser(_0x45ee5f,_0x512f5f[_0xa982('0x10')],_0x512f5f[_0xa982('0x49')]);})[_0xa982('0x1c')](function(_0x167435){_0x5b2f71=_0x167435;logger[_0xa982('0xd')](_0xa982('0x4a'),_0x5b2f71['id']);return getTicket(_0x45ee5f,_0x571198,_0x5b2f71,_0xc48cdf,_0x512f5f);})[_0xa982('0x1c')](function(_0x382879){if(_0x382879&&_0x382879['id']){logger['info'](_0xa982('0x1d'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x382879['id']);logger['info']('[QUEUE]',_0xa982('0x4b'));emit(util['format'](_0xa982('0x4c'),_0x3f00d9[_0xa982('0x14')]),_0xa982('0x4d'),{'uri':util['format'](_0xa982('0x4e'),_0x45ee5f[_0xa982('0x1a')],_0x382879['id'])});}})[_0xa982('0x4f')](function(_0x3daf18){logger[_0xa982('0x50')](_0xa982('0x43'),JSON[_0xa982('0x2f')](_0x3daf18));});};exports['outbound']=function(_0x4854d3,_0x166b46,_0x55293d,_0x472054,_0x4b657b,_0x3a8ce0,_0x399409){var _0x561949,_0x47418d;_0x3a8ce0[_0xa982('0x1a')]=intUtil[_0xa982('0x40')](_0x3a8ce0[_0xa982('0x1a')]);_0x3a8ce0[_0xa982('0x41')]=intUtil['stripTrailingSlash'](_0x3a8ce0[_0xa982('0x41')]);if(_0x399409&&_0x399409[_0xa982('0x51')]&&_0x399409[_0xa982('0x51')]!==_0xa982('0x52')){logger[_0xa982('0xd')](_0xa982('0x53'),_0xa982('0x54'));_0x166b46[_0xa982('0x44')]=util[_0xa982('0x19')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a8ce0[_0xa982('0x41')],_0x166b46[_0xa982('0x46')],md5(_0x166b46[_0xa982('0x46')]));}headers[_0xa982('0x47')]=getAuth(_0x3a8ce0);return getUser(_0x3a8ce0,_0x472054[_0xa982('0x48')])[_0xa982('0x1c')](function(_0x5e31cd){_0x561949=_0x5e31cd;logger[_0xa982('0xd')](_0xa982('0x55'),_0x561949['id']);return getEndUser(_0x3a8ce0,_0x166b46[_0xa982('0x56')],_0x166b46[_0xa982('0x57')]);})[_0xa982('0x1c')](function(_0x335cf8){_0x47418d=_0x335cf8;logger['info'](_0xa982('0x4a'),_0x47418d['id']);return getTicket(_0x3a8ce0,_0x561949,_0x47418d,_0x55293d,_0x166b46);})[_0xa982('0x1c')](function(_0x24d180){if(_0x24d180&&_0x24d180['id']){logger[_0xa982('0xd')]('Ticket\x20created!');logger[_0xa982('0xd')](_0xa982('0x58'),_0x24d180['id']);logger[_0xa982('0xd')](_0xa982('0x53'),_0xa982('0x4b'));emit(util[_0xa982('0x19')](_0xa982('0x4c'),_0x472054[_0xa982('0x14')]),_0xa982('0x4d'),{'uri':util[_0xa982('0x19')]('%s/helpdesk/tickets/%d',_0x3a8ce0[_0xa982('0x1a')],_0x24d180['id'])});}})[_0xa982('0x4f')](function(_0x21b4b9){logger[_0xa982('0x50')](_0xa982('0x53'),JSON[_0xa982('0x2f')](_0x21b4b9));});};exports[_0xa982('0x59')]=function(_0x2efce6,_0xe56e8d,_0x3e855f,_0xaea0aa,_0x680cb,_0x240359){var _0x4fef95,_0x34a1ed;_0x240359['remoteUri']=intUtil[_0xa982('0x40')](_0x240359[_0xa982('0x1a')]);_0x240359[_0xa982('0x41')]=intUtil[_0xa982('0x40')](_0x240359[_0xa982('0x41')]);if(_0x680cb&&_0x680cb[_0xa982('0x42')]){logger[_0xa982('0xd')]('['+_0xe56e8d[_0xa982('0x5a')][_0xa982('0x5b')]()+']',_0xa982('0x54'));_0xe56e8d[_0xa982('0x44')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x240359[_0xa982('0x41')],_0xe56e8d['uniqueid'],md5(_0xe56e8d[_0xa982('0x46')]));}else{_0xe56e8d[_0xa982('0x44')]='';}headers[_0xa982('0x47')]=getAuth(_0x240359);return getUser(_0x240359,'')[_0xa982('0x1c')](function(_0x1cd465){_0x4fef95=_0x1cd465;logger[_0xa982('0xd')](_0xa982('0x55'),_0x4fef95['id']);return getEndUser(_0x240359,_0xe56e8d[_0xa982('0x10')],_0xe56e8d[_0xa982('0x49')]);})[_0xa982('0x1c')](function(_0x5658bd){_0x34a1ed=_0x5658bd;logger[_0xa982('0xd')](_0xa982('0x4a'),_0x34a1ed['id']);return getTicket(_0x240359,_0x4fef95,_0x34a1ed,_0x3e855f,_0xe56e8d);})['then'](function(_0x28142b){if(_0x28142b){logger[_0xa982('0xd')]('Ticket\x20created!');logger['info'](_0xa982('0x58'),_0x28142b['id']);}})[_0xa982('0x4f')](function(_0x5be088){logger['error']('['+_0xe56e8d[_0xa982('0x5a')][_0xa982('0x5b')]()+']',JSON[_0xa982('0x2f')](_0x5be088));});};
\ No newline at end of file
+var _0x7890=['emit','info','Creating\x20new\x20ticket...','merge','format','calleridname','calleridnum','getString','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','value','%s/api/v2/tickets','remoteUri','then','Ticket\x20created!','validateEmail','Agent\x20found!','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Basic\x20%s','apiKey','toString','base64','[HTTP]','stringify','GET','map','forEach','includes','picklist','type','nameField','customField','toLowerCase','content','string','idField','push','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','error','recordingFormat','none','destcalleridname','destcalleridnum','unmanaged','monitor_format','lastevent','request-promise','md5','../../../../config/logger','freshdesk','redis','defaults','localhost','application/json'];(function(_0x321bb2,_0x202794){var _0x9c12ed=function(_0x263dd3){while(--_0x263dd3){_0x321bb2['push'](_0x321bb2['shift']());}};_0x9c12ed(++_0x202794);}(_0x7890,0x103));var _0x0789=function(_0x2ca814,_0x463ba0){_0x2ca814=_0x2ca814-0x0;var _0x532e0f=_0x7890[_0x2ca814];return _0x532e0f;};'use strict';var _=require('lodash');var rp=require(_0x0789('0x0'));var md5=require(_0x0789('0x1'));var util=require('util');var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0x0789('0x2'))(_0x0789('0x3'));config[_0x0789('0x4')]=_[_0x0789('0x5')](config['redis'],{'host':_0x0789('0x6'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x0789('0x4')]));var headers={'Content-Type':_0x0789('0x7'),'Accept':_0x0789('0x7')};function emit(_0x4afb5f,_0x37ade0,_0x4d04de){io['to'](_0x4afb5f)[_0x0789('0x8')](_0x37ade0,_0x4d04de);}function getTicket(_0x3ca689,_0xf0a523,_0x50ffb1,_0x42463a,_0x14e0b0){logger[_0x0789('0x9')](_0x0789('0xa'));var _0x225051=_[_0x0789('0xb')]({'responder_id':_0xf0a523['id'],'requester_id':_0x50ffb1['id'],'name':util[_0x0789('0xc')]('Caller\x20-\x20%s',_0x14e0b0[_0x0789('0xd')]),'phone':_0x14e0b0[_0x0789('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x0789('0xf')](_0x42463a['Subjects'],_0x14e0b0,'\x20'),'description':intUtil[_0x0789('0xf')](_0x42463a[_0x0789('0x10')],_0x14e0b0,_0x0789('0x11')),'tags':getTags(_0x42463a[_0x0789('0x12')],_0x0789('0x13'))},getCustomFields(_0x42463a[_0x0789('0x14')],_0x14e0b0));_0x225051[_0x0789('0x15')]=_[_0x0789('0x16')](_[_0x0789('0x17')](_0x225051[_0x0789('0x15')],'id'),_0x0789('0x18'));return request({'uri':util[_0x0789('0xc')](_0x0789('0x19'),_0x3ca689[_0x0789('0x1a')]),'method':'POST','body':_0x225051})[_0x0789('0x1b')](function(_0x280cb2){logger[_0x0789('0x9')](_0x0789('0x1c'));return _0x280cb2;});}function getUser(_0x4fb390,_0x75d699){if(intUtil[_0x0789('0x1d')](_0x75d699)){return request({'uri':util[_0x0789('0xc')]('%s/api/v2/agents',_0x4fb390[_0x0789('0x1a')]),'qs':{'email':_0x75d699}})[_0x0789('0x1b')](function(_0x32d449){if(_0x32d449['length']){logger[_0x0789('0x9')](_0x0789('0x1e'));return _[_0x0789('0x1f')](_0x32d449,function(_0x2695b0){return _0x2695b0['contact'][_0x0789('0x20')]===_0x75d699;});}else{logger[_0x0789('0x9')](_0x0789('0x21'));return request({'uri':util[_0x0789('0xc')](_0x0789('0x22'),_0x4fb390[_0x0789('0x1a')])})[_0x0789('0x1b')](function(_0x40cebc){logger[_0x0789('0x9')](_0x0789('0x23'));return _0x40cebc;});}});}else{logger[_0x0789('0x9')](_0x0789('0x24'));return request({'uri':util[_0x0789('0xc')](_0x0789('0x22'),_0x4fb390[_0x0789('0x1a')])})[_0x0789('0x1b')](function(_0x51e92b){logger[_0x0789('0x9')](_0x0789('0x23'));return _0x51e92b;});}}function getEndUser(_0xb9dd3,_0x5a0c2a,_0x255a1a){logger['info'](_0x0789('0x25'),_0x255a1a);return request({'uri':util[_0x0789('0xc')](_0x0789('0x26'),_0xb9dd3[_0x0789('0x1a')]),'qs':{'phone':_0x255a1a}})[_0x0789('0x1b')](function(_0x3e1689){if(_0x3e1689[_0x0789('0x27')]){logger[_0x0789('0x9')](_0x0789('0x28'));return _['find'](_0x3e1689,{'phone':_0x255a1a});}else{logger['info'](_0x0789('0x29'));return request({'uri':util['format']('%s/api/v2/contacts',_0xb9dd3[_0x0789('0x1a')]),'method':_0x0789('0x2a'),'body':{'name':_0x5a0c2a,'phone':_0x255a1a}})[_0x0789('0x1b')](function(_0x241ade){logger[_0x0789('0x9')]('Enduser\x20created.');return _0x241ade;});}});}function getAuth(_0x45f223){return util[_0x0789('0xc')](_0x0789('0x2b'),new Buffer(_0x45f223[_0x0789('0x2c')]+':X')[_0x0789('0x2d')](_0x0789('0x2e')));}function request(_0x40250e){logger['debug'](_0x0789('0x2f'),JSON[_0x0789('0x30')](_0x40250e));return rp(_[_0x0789('0x5')](_0x40250e,{'method':_0x0789('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x4caf46,_0xcff861){var _0x1fee3d=[];if(_0x4caf46&&_0x4caf46[_0x0789('0x27')]>0x0){_0x1fee3d=_[_0x0789('0x32')](_0x4caf46,_0xcff861);}return _0x1fee3d;}function getCustomFields(_0x11dccc,_0x1f03bd){var _0x15bb70=[];var _0x1aade0={'custom_fields':[]};if(_0x11dccc['length']>0x0){_[_0x0789('0x33')](_0x11dccc,function(_0x16633f){if(_[_0x0789('0x34')](['string',_0x0789('0x35')],_0x16633f[_0x0789('0x36')])&&_0x16633f[_0x0789('0x37')]&&!_0x16633f[_0x0789('0x38')]){_0x1aade0[_0x16633f['nameField'][_0x0789('0x39')]()]=_0x16633f[_0x0789('0x3a')][_0x0789('0x2d')]();}else if(_[_0x0789('0x34')]([_0x0789('0x3b'),_0x0789('0x35')],_0x16633f[_0x0789('0x36')])&&_0x16633f[_0x0789('0x3c')]&&_0x16633f[_0x0789('0x38')]){_0x1aade0[_0x0789('0x15')][_0x0789('0x3d')]({'id':_0x16633f[_0x0789('0x3c')],'value':_0x16633f[_0x0789('0x3a')][_0x0789('0x2d')]()});}else if(_0x16633f[_0x0789('0x36')]===_0x0789('0x3e')&&_0x16633f['variableName']&&_0x16633f[_0x0789('0x3c')]&&_0x16633f['customField']){_0x1f03bd[_0x16633f[_0x0789('0x3f')]]&&_0x1aade0[_0x0789('0x15')][_0x0789('0x3d')]({'id':_0x16633f[_0x0789('0x3c')],'value':_0x1f03bd[_0x16633f[_0x0789('0x3f')]][_0x0789('0x2d')]()});}else if(_0x16633f[_0x0789('0x36')]===_0x0789('0x40')&&_0x16633f[_0x0789('0x41')]&&_0x16633f[_0x0789('0x41')][_0x0789('0x13')]&&_0x16633f[_0x0789('0x3c')]&&_0x16633f[_0x0789('0x38')]){_0x1f03bd[_0x16633f[_0x0789('0x41')][_0x0789('0x13')][_0x0789('0x39')]()]&&_0x1aade0['custom_fields']['push']({'id':_0x16633f[_0x0789('0x3c')],'value':_0x1f03bd[_0x16633f['Variable'][_0x0789('0x13')][_0x0789('0x39')]()]['toString']()});}});}return _0x1aade0;}exports[_0x0789('0x42')]=function(_0x21851f,_0x2681d6,_0x5a68b2,_0x1b5140,_0x16232d,_0x2954ca){var _0x7fb3ae,_0x9bfdee;_0x2954ca[_0x0789('0x1a')]=intUtil['stripTrailingSlash'](_0x2954ca[_0x0789('0x1a')]);_0x2954ca[_0x0789('0x43')]=intUtil[_0x0789('0x44')](_0x2954ca[_0x0789('0x43')]);if(_0x16232d&&_0x16232d['monitor_format']){logger[_0x0789('0x9')](_0x0789('0x45'),_0x0789('0x46'));_0x2681d6[_0x0789('0x47')]=util[_0x0789('0xc')](_0x0789('0x48'),_0x2954ca[_0x0789('0x43')],_0x2681d6['uniqueid'],md5(_0x2681d6[_0x0789('0x49')]));}else{_0x2681d6[_0x0789('0x47')]='';}headers[_0x0789('0x4a')]=getAuth(_0x2954ca);return getUser(_0x2954ca,_0x1b5140['email'])[_0x0789('0x1b')](function(_0x44c5ef){_0x7fb3ae=_0x44c5ef;logger['info']('The\x20User\x20ID\x20is:',_0x7fb3ae['id']);return getEndUser(_0x2954ca,_0x2681d6[_0x0789('0xd')],_0x2681d6[_0x0789('0xe')]);})[_0x0789('0x1b')](function(_0x15dfb7){_0x9bfdee=_0x15dfb7;logger[_0x0789('0x9')](_0x0789('0x4b'),_0x9bfdee['id']);return getTicket(_0x2954ca,_0x7fb3ae,_0x9bfdee,_0x5a68b2,_0x2681d6);})['then'](function(_0x342253){if(_0x342253&&_0x342253['id']){logger[_0x0789('0x9')](_0x0789('0x1c'));logger['info'](_0x0789('0x4c'),_0x342253['id']);logger['info'](_0x0789('0x45'),_0x0789('0x4d'));emit(util['format'](_0x0789('0x4e'),_0x1b5140[_0x0789('0x13')]),_0x0789('0x4f'),{'uri':util[_0x0789('0xc')](_0x0789('0x50'),_0x2954ca[_0x0789('0x1a')],_0x342253['id'])});}})['catch'](function(_0x53699d){logger[_0x0789('0x51')]('[QUEUE]',JSON[_0x0789('0x30')](_0x53699d));});};exports['outbound']=function(_0x296f55,_0x5919cf,_0x122596,_0x37342d,_0x6082bc,_0x946ce4,_0x738ebb){var _0x28815b,_0x1278af;_0x946ce4[_0x0789('0x1a')]=intUtil[_0x0789('0x44')](_0x946ce4[_0x0789('0x1a')]);_0x946ce4[_0x0789('0x43')]=intUtil[_0x0789('0x44')](_0x946ce4['serverUrl']);if(_0x738ebb&&_0x738ebb[_0x0789('0x52')]&&_0x738ebb[_0x0789('0x52')]!==_0x0789('0x53')){logger[_0x0789('0x9')]('[OUTBOUND]',_0x0789('0x46'));_0x5919cf['recordingURL']=util[_0x0789('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x946ce4[_0x0789('0x43')],_0x5919cf[_0x0789('0x49')],md5(_0x5919cf['uniqueid']));}headers[_0x0789('0x4a')]=getAuth(_0x946ce4);return getUser(_0x946ce4,_0x37342d[_0x0789('0x20')])[_0x0789('0x1b')](function(_0x1ae500){_0x28815b=_0x1ae500;logger[_0x0789('0x9')]('The\x20User\x20ID\x20is:',_0x28815b['id']);return getEndUser(_0x946ce4,_0x5919cf[_0x0789('0x54')],_0x5919cf[_0x0789('0x55')]);})['then'](function(_0x55e1c9){_0x1278af=_0x55e1c9;logger['info'](_0x0789('0x4b'),_0x1278af['id']);return getTicket(_0x946ce4,_0x28815b,_0x1278af,_0x122596,_0x5919cf);})[_0x0789('0x1b')](function(_0x1ecae2){if(_0x1ecae2&&_0x1ecae2['id']){logger[_0x0789('0x9')]('Ticket\x20created!');logger[_0x0789('0x9')](_0x0789('0x4c'),_0x1ecae2['id']);logger[_0x0789('0x9')]('[OUTBOUND]',_0x0789('0x4d'));emit(util[_0x0789('0xc')](_0x0789('0x4e'),_0x37342d[_0x0789('0x13')]),_0x0789('0x4f'),{'uri':util[_0x0789('0xc')](_0x0789('0x50'),_0x946ce4[_0x0789('0x1a')],_0x1ecae2['id'])});}})['catch'](function(_0x2cd29d){logger[_0x0789('0x51')]('[OUTBOUND]',JSON[_0x0789('0x30')](_0x2cd29d));});};exports[_0x0789('0x56')]=function(_0x2a7283,_0x500d36,_0x48d677,_0x30b8c0,_0x5cf5e6,_0x260b24){var _0x1103f2,_0x3ed87c;_0x260b24['remoteUri']=intUtil[_0x0789('0x44')](_0x260b24[_0x0789('0x1a')]);_0x260b24[_0x0789('0x43')]=intUtil[_0x0789('0x44')](_0x260b24[_0x0789('0x43')]);if(_0x5cf5e6&&_0x5cf5e6[_0x0789('0x57')]){logger['info']('['+_0x500d36[_0x0789('0x58')]['toUpperCase']()+']',_0x0789('0x46'));_0x500d36[_0x0789('0x47')]=util[_0x0789('0xc')](_0x0789('0x48'),_0x260b24['serverUrl'],_0x500d36[_0x0789('0x49')],md5(_0x500d36[_0x0789('0x49')]));}else{_0x500d36[_0x0789('0x47')]='';}headers[_0x0789('0x4a')]=getAuth(_0x260b24);return getUser(_0x260b24,'')[_0x0789('0x1b')](function(_0x5da892){_0x1103f2=_0x5da892;logger['info']('The\x20User\x20ID\x20is:',_0x1103f2['id']);return getEndUser(_0x260b24,_0x500d36[_0x0789('0xd')],_0x500d36[_0x0789('0xe')]);})['then'](function(_0x4c4235){_0x3ed87c=_0x4c4235;logger[_0x0789('0x9')](_0x0789('0x4b'),_0x3ed87c['id']);return getTicket(_0x260b24,_0x1103f2,_0x3ed87c,_0x48d677,_0x500d36);})[_0x0789('0x1b')](function(_0x437ef9){if(_0x437ef9){logger['info'](_0x0789('0x1c'));logger[_0x0789('0x9')](_0x0789('0x4c'),_0x437ef9['id']);}})['catch'](function(_0x218eca){logger[_0x0789('0x51')]('['+_0x500d36[_0x0789('0x58')]['toUpperCase']()+']',JSON['stringify'](_0x218eca));});};
\ No newline at end of file