// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x78c7=['info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridnum','getString','<br>','name','Fields','custom_fields','mapValues','keyBy','value','%s/api/v2/tickets','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','remoteUri','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','variable','variableName','Variable','push','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','destcalleridname','user:%s','lastevent','toUpperCase','The\x20User\x20ID\x20is:','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','emit'];(function(_0x298b53,_0x3f830d){var _0x370c14=function(_0x16a8d7){while(--_0x16a8d7){_0x298b53['push'](_0x298b53['shift']());}};_0x370c14(++_0x3f830d);}(_0x78c7,0xb2));var _0x778c=function(_0x87b0ff,_0x314389){_0x87b0ff=_0x87b0ff-0x0;var _0x3bc0b2=_0x78c7[_0x87b0ff];return _0x3bc0b2;};'use strict';var _=require(_0x778c('0x0'));var rp=require(_0x778c('0x1'));var md5=require(_0x778c('0x2'));var util=require(_0x778c('0x3'));var Redis=require(_0x778c('0x4'));var intUtil=require(_0x778c('0x5'));var config=require(_0x778c('0x6'));var logger=require('../../../../config/logger')(_0x778c('0x7'));config[_0x778c('0x8')]=_[_0x778c('0x9')](config[_0x778c('0x8')],{'host':_0x778c('0xa'),'port':0x18eb});var io=require(_0x778c('0xb'))(new Redis(config['redis']));var headers={'Content-Type':_0x778c('0xc'),'Accept':_0x778c('0xc')};function emit(_0x3e9f27,_0x514d55,_0x331997){io['to'](_0x3e9f27)[_0x778c('0xd')](_0x514d55,_0x331997);}function getTicket(_0x139cdb,_0x5cd23a,_0x8a739c,_0x55c8e2,_0x41093f){logger[_0x778c('0xe')](_0x778c('0xf'));var _0x4d0643=_[_0x778c('0x10')]({'responder_id':_0x5cd23a['id'],'requester_id':_0x8a739c['id'],'name':util[_0x778c('0x11')](_0x778c('0x12'),_0x41093f['calleridname']),'phone':_0x41093f[_0x778c('0x13')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x778c('0x14')](_0x55c8e2['Subjects'],_0x41093f,'\x20'),'description':intUtil[_0x778c('0x14')](_0x55c8e2['Descriptions'],_0x41093f,_0x778c('0x15')),'tags':getTags(_0x55c8e2['Tags'],_0x778c('0x16'))},getCustomFields(_0x55c8e2[_0x778c('0x17')],_0x41093f));_0x4d0643[_0x778c('0x18')]=_[_0x778c('0x19')](_[_0x778c('0x1a')](_0x4d0643['custom_fields'],'id'),_0x778c('0x1b'));return request({'uri':util[_0x778c('0x11')](_0x778c('0x1c'),_0x139cdb['remoteUri']),'method':_0x778c('0x1d'),'body':_0x4d0643})[_0x778c('0x1e')](function(_0x502933){logger[_0x778c('0xe')](_0x778c('0x1f'));return _0x502933;});}function getUser(_0x3697d7,_0x4e1ea5){if(intUtil[_0x778c('0x20')](_0x4e1ea5)){return request({'uri':util[_0x778c('0x11')](_0x778c('0x21'),_0x3697d7['remoteUri']),'qs':{'email':_0x4e1ea5}})[_0x778c('0x1e')](function(_0x1c7bb5){if(_0x1c7bb5['length']){logger[_0x778c('0xe')](_0x778c('0x22'));return _[_0x778c('0x23')](_0x1c7bb5,function(_0x130991){return _0x130991[_0x778c('0x24')][_0x778c('0x25')]===_0x4e1ea5;});}else{logger[_0x778c('0xe')](_0x778c('0x26'));return request({'uri':util[_0x778c('0x11')](_0x778c('0x27'),_0x3697d7[_0x778c('0x28')])})['then'](function(_0x469f55){logger[_0x778c('0xe')](_0x778c('0x29'));return _0x469f55;});}});}else{logger[_0x778c('0xe')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x778c('0x11')]('%s/api/v2/agents/me',_0x3697d7['remoteUri'])})['then'](function(_0x31d59c){logger[_0x778c('0xe')](_0x778c('0x29'));return _0x31d59c;});}}function getEndUser(_0x7533d1,_0xb9940e,_0x2d3769){logger[_0x778c('0xe')](_0x778c('0x2a'),_0x2d3769);return request({'uri':util[_0x778c('0x11')](_0x778c('0x2b'),_0x7533d1['remoteUri']),'qs':{'phone':_0x2d3769}})[_0x778c('0x1e')](function(_0x13c36c){if(_0x13c36c[_0x778c('0x2c')]){logger[_0x778c('0xe')](_0x778c('0x2d'));return _['find'](_0x13c36c,{'phone':_0x2d3769});}else{logger['info'](_0x778c('0x2e'));return request({'uri':util[_0x778c('0x11')](_0x778c('0x2b'),_0x7533d1[_0x778c('0x28')]),'method':_0x778c('0x1d'),'body':{'name':_0xb9940e,'phone':_0x2d3769}})['then'](function(_0x543e7e){logger[_0x778c('0xe')](_0x778c('0x2f'));return _0x543e7e;});}});}function getAuth(_0x7f27ae){return util[_0x778c('0x11')](_0x778c('0x30'),new Buffer(_0x7f27ae[_0x778c('0x31')]+':X')[_0x778c('0x32')](_0x778c('0x33')));}function request(_0x19bd21){logger[_0x778c('0x34')](_0x778c('0x35'),JSON[_0x778c('0x36')](_0x19bd21));return rp(_[_0x778c('0x9')](_0x19bd21,{'method':_0x778c('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1daaeb,_0x2a376d){var _0x964c9f=[];if(_0x1daaeb&&_0x1daaeb[_0x778c('0x2c')]>0x0){_0x964c9f=_[_0x778c('0x38')](_0x1daaeb,_0x2a376d);}return _0x964c9f;}function getCustomFields(_0xfff6f0,_0x171820){var _0x13f944=[];var _0x85af81={'custom_fields':[]};if(_0xfff6f0['length']>0x0){_[_0x778c('0x39')](_0xfff6f0,function(_0xb5a0de){if(_[_0x778c('0x3a')]([_0x778c('0x3b'),_0x778c('0x3c')],_0xb5a0de[_0x778c('0x3d')])&&_0xb5a0de[_0x778c('0x3e')]&&!_0xb5a0de[_0x778c('0x3f')]){_0x85af81[_0xb5a0de['nameField'][_0x778c('0x40')]()]=_0xb5a0de[_0x778c('0x41')][_0x778c('0x32')]();}else if(_[_0x778c('0x3a')]([_0x778c('0x3b'),'picklist'],_0xb5a0de['type'])&&_0xb5a0de[_0x778c('0x42')]&&_0xb5a0de[_0x778c('0x3f')]){_0x85af81[_0x778c('0x18')]['push']({'id':_0xb5a0de['idField'],'value':_0xb5a0de[_0x778c('0x41')][_0x778c('0x32')]()});}else if(_0xb5a0de['type']===_0x778c('0x43')&&_0xb5a0de[_0x778c('0x44')]&&_0xb5a0de[_0x778c('0x42')]&&_0xb5a0de[_0x778c('0x3f')]){_0x171820[_0xb5a0de[_0x778c('0x44')]]&&_0x85af81[_0x778c('0x18')]['push']({'id':_0xb5a0de['idField'],'value':_0x171820[_0xb5a0de[_0x778c('0x44')]][_0x778c('0x32')]()});}else if(_0xb5a0de[_0x778c('0x3d')]==='customVariable'&&_0xb5a0de[_0x778c('0x45')]&&_0xb5a0de['Variable'][_0x778c('0x16')]&&_0xb5a0de['idField']&&_0xb5a0de['customField']){_0x171820[_0xb5a0de['Variable'][_0x778c('0x16')]['toLowerCase']()]&&_0x85af81[_0x778c('0x18')][_0x778c('0x46')]({'id':_0xb5a0de[_0x778c('0x42')],'value':_0x171820[_0xb5a0de[_0x778c('0x45')][_0x778c('0x16')]['toLowerCase']()]['toString']()});}});}return _0x85af81;}exports['queue']=function(_0x31409a,_0x364de3,_0xb051d4,_0x2fe8aa,_0xea804,_0x4d3b29){var _0x1175fc,_0x41154c;_0x4d3b29[_0x778c('0x28')]=intUtil[_0x778c('0x47')](_0x4d3b29[_0x778c('0x28')]);_0x4d3b29[_0x778c('0x48')]=intUtil['stripTrailingSlash'](_0x4d3b29[_0x778c('0x48')]);if(_0xea804&&_0xea804[_0x778c('0x49')]){logger['info'](_0x778c('0x4a'),'Recording\x20is\x20enabled!');_0x364de3[_0x778c('0x4b')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4d3b29[_0x778c('0x48')],_0x364de3[_0x778c('0x4c')],md5(_0x364de3[_0x778c('0x4c')]));}else{_0x364de3[_0x778c('0x4b')]='';}headers['Authorization']=getAuth(_0x4d3b29);return getUser(_0x4d3b29,_0x2fe8aa['email'])['then'](function(_0x180e57){_0x1175fc=_0x180e57;logger[_0x778c('0xe')]('The\x20User\x20ID\x20is:',_0x1175fc['id']);return getEndUser(_0x4d3b29,_0x364de3[_0x778c('0x4d')],_0x364de3[_0x778c('0x13')]);})['then'](function(_0x4a15e1){_0x41154c=_0x4a15e1;logger[_0x778c('0xe')](_0x778c('0x4e'),_0x41154c['id']);return getTicket(_0x4d3b29,_0x1175fc,_0x41154c,_0xb051d4,_0x364de3);})[_0x778c('0x1e')](function(_0x564e05){if(_0x564e05&&_0x564e05['id']){logger[_0x778c('0xe')]('Ticket\x20created!');logger[_0x778c('0xe')](_0x778c('0x4f'),_0x564e05['id']);logger[_0x778c('0xe')]('[QUEUE]',_0x778c('0x50'));emit(util[_0x778c('0x11')]('user:%s',_0x2fe8aa[_0x778c('0x16')]),_0x778c('0x51'),{'uri':util[_0x778c('0x11')](_0x778c('0x52'),_0x4d3b29[_0x778c('0x28')],_0x564e05['id'])});}})[_0x778c('0x53')](function(_0x345f6a){logger[_0x778c('0x54')](_0x778c('0x4a'),JSON['stringify'](_0x345f6a));});};exports[_0x778c('0x55')]=function(_0x8d4f85,_0x1d419c,_0x1c461b,_0x3bc1cb,_0x25ee53,_0x45d1cc,_0x53c12f){var _0x4a406d,_0x583b2c;_0x45d1cc[_0x778c('0x28')]=intUtil[_0x778c('0x47')](_0x45d1cc[_0x778c('0x28')]);_0x45d1cc[_0x778c('0x48')]=intUtil[_0x778c('0x47')](_0x45d1cc[_0x778c('0x48')]);if(_0x53c12f&&_0x53c12f[_0x778c('0x56')]&&_0x53c12f[_0x778c('0x56')]!=='none'){logger[_0x778c('0xe')](_0x778c('0x57'),_0x778c('0x58'));_0x1d419c[_0x778c('0x4b')]=util[_0x778c('0x11')](_0x778c('0x59'),_0x45d1cc['serverUrl'],_0x1d419c[_0x778c('0x4c')],md5(_0x1d419c[_0x778c('0x4c')]));}headers[_0x778c('0x5a')]=getAuth(_0x45d1cc);return getUser(_0x45d1cc,_0x3bc1cb[_0x778c('0x25')])[_0x778c('0x1e')](function(_0x2e4435){_0x4a406d=_0x2e4435;logger[_0x778c('0xe')]('The\x20User\x20ID\x20is:',_0x4a406d['id']);return getEndUser(_0x45d1cc,_0x1d419c[_0x778c('0x5b')],_0x1d419c['destcalleridnum']);})[_0x778c('0x1e')](function(_0x4e1bf4){_0x583b2c=_0x4e1bf4;logger['info'](_0x778c('0x4e'),_0x583b2c['id']);return getTicket(_0x45d1cc,_0x4a406d,_0x583b2c,_0x1c461b,_0x1d419c);})[_0x778c('0x1e')](function(_0x3258ac){if(_0x3258ac&&_0x3258ac['id']){logger[_0x778c('0xe')]('Ticket\x20created!');logger['info'](_0x778c('0x4f'),_0x3258ac['id']);logger['info'](_0x778c('0x57'),_0x778c('0x50'));emit(util[_0x778c('0x11')](_0x778c('0x5c'),_0x3bc1cb['name']),'trigger:browser:url',{'uri':util[_0x778c('0x11')](_0x778c('0x52'),_0x45d1cc[_0x778c('0x28')],_0x3258ac['id'])});}})[_0x778c('0x53')](function(_0x41f425){logger[_0x778c('0x54')](_0x778c('0x57'),JSON[_0x778c('0x36')](_0x41f425));});};exports['unmanaged']=function(_0x429966,_0x228ef8,_0x513e54,_0x55382e,_0xb764fe,_0x15fa87){var _0x491612,_0x22a73f;_0x15fa87['remoteUri']=intUtil[_0x778c('0x47')](_0x15fa87[_0x778c('0x28')]);_0x15fa87[_0x778c('0x48')]=intUtil[_0x778c('0x47')](_0x15fa87[_0x778c('0x48')]);if(_0xb764fe&&_0xb764fe['monitor_format']){logger[_0x778c('0xe')]('['+_0x228ef8[_0x778c('0x5d')][_0x778c('0x5e')]()+']',_0x778c('0x58'));_0x228ef8[_0x778c('0x4b')]=util['format'](_0x778c('0x59'),_0x15fa87[_0x778c('0x48')],_0x228ef8['uniqueid'],md5(_0x228ef8[_0x778c('0x4c')]));}else{_0x228ef8[_0x778c('0x4b')]='';}headers['Authorization']=getAuth(_0x15fa87);return getUser(_0x15fa87,'')[_0x778c('0x1e')](function(_0x5cf043){_0x491612=_0x5cf043;logger['info'](_0x778c('0x5f'),_0x491612['id']);return getEndUser(_0x15fa87,_0x228ef8[_0x778c('0x4d')],_0x228ef8[_0x778c('0x13')]);})['then'](function(_0x263657){_0x22a73f=_0x263657;logger[_0x778c('0xe')](_0x778c('0x4e'),_0x22a73f['id']);return getTicket(_0x15fa87,_0x491612,_0x22a73f,_0x513e54,_0x228ef8);})['then'](function(_0xa45a5e){if(_0xa45a5e){logger[_0x778c('0xe')](_0x778c('0x1f'));logger['info']('The\x20Ticket\x20ID\x20is:',_0xa45a5e['id']);}})['catch'](function(_0x2ffdaf){logger[_0x778c('0x54')]('['+_0x228ef8[_0x778c('0x5d')][_0x778c('0x5e')]()+']',JSON['stringify'](_0x2ffdaf));});};
\ No newline at end of file
+var _0x3912=['Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Basic\x20%s','apiKey','base64','debug','[HTTP]','stringify','defaults','GET','forEach','includes','string','picklist','nameField','toLowerCase','toString','type','customField','push','content','variable','variableName','idField','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','toUpperCase','lastevent','request-promise','md5','util','ioredis','./util','../../../../config/logger','freshdesk','redis','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','Tags','name','custom_fields','mapValues','%s/api/v2/tickets','remoteUri','POST','then','Ticket\x20created!','validateEmail','length','Agent\x20found!','find','contact'];(function(_0x413feb,_0x10477f){var _0x40ee88=function(_0x32a3f6){while(--_0x32a3f6){_0x413feb['push'](_0x413feb['shift']());}};_0x40ee88(++_0x10477f);}(_0x3912,0x95));var _0x2391=function(_0x335d86,_0x1782a2){_0x335d86=_0x335d86-0x0;var _0x36dfa1=_0x3912[_0x335d86];return _0x36dfa1;};'use strict';var _=require('lodash');var rp=require(_0x2391('0x0'));var md5=require(_0x2391('0x1'));var util=require(_0x2391('0x2'));var Redis=require(_0x2391('0x3'));var intUtil=require(_0x2391('0x4'));var config=require('../../../../config/environment');var logger=require(_0x2391('0x5'))(_0x2391('0x6'));config[_0x2391('0x7')]=_['defaults'](config[_0x2391('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0x2391('0x8'))(new Redis(config[_0x2391('0x7')]));var headers={'Content-Type':_0x2391('0x9'),'Accept':_0x2391('0x9')};function emit(_0x12dd6f,_0x36f01a,_0x13a9d2){io['to'](_0x12dd6f)[_0x2391('0xa')](_0x36f01a,_0x13a9d2);}function getTicket(_0x9884c2,_0x48ddeb,_0x10f8fd,_0x44f89f,_0x458a26){logger[_0x2391('0xb')](_0x2391('0xc'));var _0x3d1045=_[_0x2391('0xd')]({'responder_id':_0x48ddeb['id'],'requester_id':_0x10f8fd['id'],'name':util[_0x2391('0xe')](_0x2391('0xf'),_0x458a26['calleridname']),'phone':_0x458a26[_0x2391('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x2391('0x11')](_0x44f89f[_0x2391('0x12')],_0x458a26,'\x20'),'description':intUtil[_0x2391('0x11')](_0x44f89f['Descriptions'],_0x458a26,'<br>'),'tags':getTags(_0x44f89f[_0x2391('0x13')],_0x2391('0x14'))},getCustomFields(_0x44f89f['Fields'],_0x458a26));_0x3d1045[_0x2391('0x15')]=_[_0x2391('0x16')](_['keyBy'](_0x3d1045['custom_fields'],'id'),'value');return request({'uri':util['format'](_0x2391('0x17'),_0x9884c2[_0x2391('0x18')]),'method':_0x2391('0x19'),'body':_0x3d1045})[_0x2391('0x1a')](function(_0x50b470){logger[_0x2391('0xb')](_0x2391('0x1b'));return _0x50b470;});}function getUser(_0x39f20e,_0x5d1de7){if(intUtil[_0x2391('0x1c')](_0x5d1de7)){return request({'uri':util[_0x2391('0xe')]('%s/api/v2/agents',_0x39f20e[_0x2391('0x18')]),'qs':{'email':_0x5d1de7}})['then'](function(_0x3932b7){if(_0x3932b7[_0x2391('0x1d')]){logger[_0x2391('0xb')](_0x2391('0x1e'));return _[_0x2391('0x1f')](_0x3932b7,function(_0x25a33e){return _0x25a33e[_0x2391('0x20')]['email']===_0x5d1de7;});}else{logger[_0x2391('0xb')](_0x2391('0x21'));return request({'uri':util['format']('%s/api/v2/agents/me',_0x39f20e[_0x2391('0x18')])})['then'](function(_0x4f8345){logger['info'](_0x2391('0x22'));return _0x4f8345;});}});}else{logger[_0x2391('0xb')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x2391('0xe')]('%s/api/v2/agents/me',_0x39f20e[_0x2391('0x18')])})[_0x2391('0x1a')](function(_0x4468a3){logger['info']('Admin\x20account\x20selected.');return _0x4468a3;});}}function getEndUser(_0x4520d5,_0x21c422,_0x4c57ef){logger[_0x2391('0xb')](_0x2391('0x23'),_0x4c57ef);return request({'uri':util['format'](_0x2391('0x24'),_0x4520d5['remoteUri']),'qs':{'phone':_0x4c57ef}})[_0x2391('0x1a')](function(_0x21947c){if(_0x21947c[_0x2391('0x1d')]){logger[_0x2391('0xb')]('Enduser\x20found!');return _[_0x2391('0x1f')](_0x21947c,{'phone':_0x4c57ef});}else{logger['info'](_0x2391('0x25'));return request({'uri':util[_0x2391('0xe')](_0x2391('0x24'),_0x4520d5['remoteUri']),'method':_0x2391('0x19'),'body':{'name':_0x21c422,'phone':_0x4c57ef}})[_0x2391('0x1a')](function(_0x51cc47){logger[_0x2391('0xb')]('Enduser\x20created.');return _0x51cc47;});}});}function getAuth(_0x102438){return util[_0x2391('0xe')](_0x2391('0x26'),new Buffer(_0x102438[_0x2391('0x27')]+':X')['toString'](_0x2391('0x28')));}function request(_0x2e9b84){logger[_0x2391('0x29')](_0x2391('0x2a'),JSON[_0x2391('0x2b')](_0x2e9b84));return rp(_[_0x2391('0x2c')](_0x2e9b84,{'method':_0x2391('0x2d'),'headers':headers,'json':!![]}));}function getTags(_0x5ef921,_0x48c2cf){var _0x13fbe9=[];if(_0x5ef921&&_0x5ef921['length']>0x0){_0x13fbe9=_['map'](_0x5ef921,_0x48c2cf);}return _0x13fbe9;}function getCustomFields(_0x181a02,_0x1e9f25){var _0x37b27a=[];var _0x5ed6e3={'custom_fields':[]};if(_0x181a02[_0x2391('0x1d')]>0x0){_[_0x2391('0x2e')](_0x181a02,function(_0x517ac5){if(_[_0x2391('0x2f')]([_0x2391('0x30'),_0x2391('0x31')],_0x517ac5['type'])&&_0x517ac5[_0x2391('0x32')]&&!_0x517ac5['customField']){_0x5ed6e3[_0x517ac5['nameField'][_0x2391('0x33')]()]=_0x517ac5['content'][_0x2391('0x34')]();}else if(_[_0x2391('0x2f')]([_0x2391('0x30'),'picklist'],_0x517ac5[_0x2391('0x35')])&&_0x517ac5['idField']&&_0x517ac5[_0x2391('0x36')]){_0x5ed6e3[_0x2391('0x15')][_0x2391('0x37')]({'id':_0x517ac5['idField'],'value':_0x517ac5[_0x2391('0x38')][_0x2391('0x34')]()});}else if(_0x517ac5[_0x2391('0x35')]===_0x2391('0x39')&&_0x517ac5[_0x2391('0x3a')]&&_0x517ac5[_0x2391('0x3b')]&&_0x517ac5['customField']){_0x1e9f25[_0x517ac5[_0x2391('0x3a')]]&&_0x5ed6e3[_0x2391('0x15')][_0x2391('0x37')]({'id':_0x517ac5['idField'],'value':_0x1e9f25[_0x517ac5[_0x2391('0x3a')]][_0x2391('0x34')]()});}else if(_0x517ac5['type']===_0x2391('0x3c')&&_0x517ac5[_0x2391('0x3d')]&&_0x517ac5[_0x2391('0x3d')][_0x2391('0x14')]&&_0x517ac5[_0x2391('0x3b')]&&_0x517ac5[_0x2391('0x36')]){_0x1e9f25[_0x517ac5[_0x2391('0x3d')][_0x2391('0x14')]['toLowerCase']()]&&_0x5ed6e3[_0x2391('0x15')][_0x2391('0x37')]({'id':_0x517ac5[_0x2391('0x3b')],'value':_0x1e9f25[_0x517ac5[_0x2391('0x3d')][_0x2391('0x14')][_0x2391('0x33')]()]['toString']()});}});}return _0x5ed6e3;}exports[_0x2391('0x3e')]=function(_0x7a11ee,_0x6e6fde,_0x1dac11,_0xa9c837,_0x2ad330,_0xfb58ff){var _0x2dcf65,_0x1c8bbf;_0xfb58ff[_0x2391('0x18')]=intUtil['stripTrailingSlash'](_0xfb58ff[_0x2391('0x18')]);_0xfb58ff[_0x2391('0x3f')]=intUtil[_0x2391('0x40')](_0xfb58ff['serverUrl']);if(_0x2ad330&&_0x2ad330[_0x2391('0x41')]){logger['info']('[QUEUE]',_0x2391('0x42'));_0x6e6fde[_0x2391('0x43')]=util[_0x2391('0xe')](_0x2391('0x44'),_0xfb58ff['serverUrl'],_0x6e6fde[_0x2391('0x45')],md5(_0x6e6fde[_0x2391('0x45')]));}else{_0x6e6fde['recordingURL']='';}headers[_0x2391('0x46')]=getAuth(_0xfb58ff);return getUser(_0xfb58ff,_0xa9c837['email'])[_0x2391('0x1a')](function(_0x37aaa2){_0x2dcf65=_0x37aaa2;logger[_0x2391('0xb')](_0x2391('0x47'),_0x2dcf65['id']);return getEndUser(_0xfb58ff,_0x6e6fde[_0x2391('0x48')],_0x6e6fde[_0x2391('0x10')]);})[_0x2391('0x1a')](function(_0x5c7a01){_0x1c8bbf=_0x5c7a01;logger['info'](_0x2391('0x49'),_0x1c8bbf['id']);return getTicket(_0xfb58ff,_0x2dcf65,_0x1c8bbf,_0x1dac11,_0x6e6fde);})[_0x2391('0x1a')](function(_0x30c376){if(_0x30c376&&_0x30c376['id']){logger[_0x2391('0xb')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x30c376['id']);logger[_0x2391('0xb')](_0x2391('0x4a'),_0x2391('0x4b'));emit(util[_0x2391('0xe')](_0x2391('0x4c'),_0xa9c837[_0x2391('0x14')]),_0x2391('0x4d'),{'uri':util[_0x2391('0xe')](_0x2391('0x4e'),_0xfb58ff['remoteUri'],_0x30c376['id'])});}})[_0x2391('0x4f')](function(_0xeeb96b){logger[_0x2391('0x50')](_0x2391('0x4a'),JSON['stringify'](_0xeeb96b));});};exports[_0x2391('0x51')]=function(_0x594ed6,_0x1c8132,_0x431990,_0x145023,_0x83f839,_0x4725e9,_0x483b6f){var _0x438d63,_0x5a8761;_0x4725e9[_0x2391('0x18')]=intUtil[_0x2391('0x40')](_0x4725e9[_0x2391('0x18')]);_0x4725e9[_0x2391('0x3f')]=intUtil[_0x2391('0x40')](_0x4725e9[_0x2391('0x3f')]);if(_0x483b6f&&_0x483b6f['recordingFormat']&&_0x483b6f[_0x2391('0x52')]!==_0x2391('0x53')){logger[_0x2391('0xb')](_0x2391('0x54'),_0x2391('0x42'));_0x1c8132['recordingURL']=util[_0x2391('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4725e9['serverUrl'],_0x1c8132[_0x2391('0x45')],md5(_0x1c8132['uniqueid']));}headers[_0x2391('0x46')]=getAuth(_0x4725e9);return getUser(_0x4725e9,_0x145023[_0x2391('0x55')])['then'](function(_0x54223d){_0x438d63=_0x54223d;logger[_0x2391('0xb')]('The\x20User\x20ID\x20is:',_0x438d63['id']);return getEndUser(_0x4725e9,_0x1c8132[_0x2391('0x56')],_0x1c8132[_0x2391('0x57')]);})[_0x2391('0x1a')](function(_0x323912){_0x5a8761=_0x323912;logger['info'](_0x2391('0x49'),_0x5a8761['id']);return getTicket(_0x4725e9,_0x438d63,_0x5a8761,_0x431990,_0x1c8132);})[_0x2391('0x1a')](function(_0x3adcc5){if(_0x3adcc5&&_0x3adcc5['id']){logger[_0x2391('0xb')](_0x2391('0x1b'));logger['info'](_0x2391('0x58'),_0x3adcc5['id']);logger[_0x2391('0xb')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2391('0xe')]('user:%s',_0x145023[_0x2391('0x14')]),_0x2391('0x4d'),{'uri':util[_0x2391('0xe')]('%s/helpdesk/tickets/%d',_0x4725e9[_0x2391('0x18')],_0x3adcc5['id'])});}})[_0x2391('0x4f')](function(_0x30bdc6){logger[_0x2391('0x50')](_0x2391('0x54'),JSON[_0x2391('0x2b')](_0x30bdc6));});};exports['unmanaged']=function(_0x399c3c,_0x376053,_0x40d7f3,_0x1674f3,_0x647cce,_0x698d48){var _0x1d70df,_0x3e6316;_0x698d48[_0x2391('0x18')]=intUtil[_0x2391('0x40')](_0x698d48[_0x2391('0x18')]);_0x698d48[_0x2391('0x3f')]=intUtil[_0x2391('0x40')](_0x698d48[_0x2391('0x3f')]);if(_0x647cce&&_0x647cce[_0x2391('0x41')]){logger['info']('['+_0x376053['lastevent'][_0x2391('0x59')]()+']',_0x2391('0x42'));_0x376053[_0x2391('0x43')]=util[_0x2391('0xe')](_0x2391('0x44'),_0x698d48['serverUrl'],_0x376053[_0x2391('0x45')],md5(_0x376053[_0x2391('0x45')]));}else{_0x376053['recordingURL']='';}headers[_0x2391('0x46')]=getAuth(_0x698d48);return getUser(_0x698d48,'')[_0x2391('0x1a')](function(_0x239370){_0x1d70df=_0x239370;logger['info'](_0x2391('0x47'),_0x1d70df['id']);return getEndUser(_0x698d48,_0x376053[_0x2391('0x48')],_0x376053[_0x2391('0x10')]);})[_0x2391('0x1a')](function(_0x3abded){_0x3e6316=_0x3abded;logger[_0x2391('0xb')]('The\x20Enduser\x20ID\x20is:',_0x3e6316['id']);return getTicket(_0x698d48,_0x1d70df,_0x3e6316,_0x40d7f3,_0x376053);})[_0x2391('0x1a')](function(_0x4be44e){if(_0x4be44e){logger[_0x2391('0xb')](_0x2391('0x1b'));logger[_0x2391('0xb')](_0x2391('0x58'),_0x4be44e['id']);}})[_0x2391('0x4f')](function(_0x12ab0c){logger[_0x2391('0x50')]('['+_0x376053[_0x2391('0x5a')]['toUpperCase']()+']',JSON[_0x2391('0x2b')](_0x12ab0c));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff