Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index c63c8ec..eb3d4de 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x3912=['Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Basic\x20%s','apiKey','base64','debug','[HTTP]','stringify','defaults','GET','forEach','includes','string','picklist','nameField','toLowerCase','toString','type','customField','push','content','variable','variableName','idField','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','toUpperCase','lastevent','request-promise','md5','util','ioredis','./util','../../../../config/logger','freshdesk','redis','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','Tags','name','custom_fields','mapValues','%s/api/v2/tickets','remoteUri','POST','then','Ticket\x20created!','validateEmail','length','Agent\x20found!','find','contact'];(function(_0x413feb,_0x10477f){var _0x40ee88=function(_0x32a3f6){while(--_0x32a3f6){_0x413feb['push'](_0x413feb['shift']());}};_0x40ee88(++_0x10477f);}(_0x3912,0x95));var _0x2391=function(_0x335d86,_0x1782a2){_0x335d86=_0x335d86-0x0;var _0x36dfa1=_0x3912[_0x335d86];return _0x36dfa1;};'use strict';var _=require('lodash');var rp=require(_0x2391('0x0'));var md5=require(_0x2391('0x1'));var util=require(_0x2391('0x2'));var Redis=require(_0x2391('0x3'));var intUtil=require(_0x2391('0x4'));var config=require('../../../../config/environment');var logger=require(_0x2391('0x5'))(_0x2391('0x6'));config[_0x2391('0x7')]=_['defaults'](config[_0x2391('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0x2391('0x8'))(new Redis(config[_0x2391('0x7')]));var headers={'Content-Type':_0x2391('0x9'),'Accept':_0x2391('0x9')};function emit(_0x12dd6f,_0x36f01a,_0x13a9d2){io['to'](_0x12dd6f)[_0x2391('0xa')](_0x36f01a,_0x13a9d2);}function getTicket(_0x9884c2,_0x48ddeb,_0x10f8fd,_0x44f89f,_0x458a26){logger[_0x2391('0xb')](_0x2391('0xc'));var _0x3d1045=_[_0x2391('0xd')]({'responder_id':_0x48ddeb['id'],'requester_id':_0x10f8fd['id'],'name':util[_0x2391('0xe')](_0x2391('0xf'),_0x458a26['calleridname']),'phone':_0x458a26[_0x2391('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x2391('0x11')](_0x44f89f[_0x2391('0x12')],_0x458a26,'\x20'),'description':intUtil[_0x2391('0x11')](_0x44f89f['Descriptions'],_0x458a26,'<br>'),'tags':getTags(_0x44f89f[_0x2391('0x13')],_0x2391('0x14'))},getCustomFields(_0x44f89f['Fields'],_0x458a26));_0x3d1045[_0x2391('0x15')]=_[_0x2391('0x16')](_['keyBy'](_0x3d1045['custom_fields'],'id'),'value');return request({'uri':util['format'](_0x2391('0x17'),_0x9884c2[_0x2391('0x18')]),'method':_0x2391('0x19'),'body':_0x3d1045})[_0x2391('0x1a')](function(_0x50b470){logger[_0x2391('0xb')](_0x2391('0x1b'));return _0x50b470;});}function getUser(_0x39f20e,_0x5d1de7){if(intUtil[_0x2391('0x1c')](_0x5d1de7)){return request({'uri':util[_0x2391('0xe')]('%s/api/v2/agents',_0x39f20e[_0x2391('0x18')]),'qs':{'email':_0x5d1de7}})['then'](function(_0x3932b7){if(_0x3932b7[_0x2391('0x1d')]){logger[_0x2391('0xb')](_0x2391('0x1e'));return _[_0x2391('0x1f')](_0x3932b7,function(_0x25a33e){return _0x25a33e[_0x2391('0x20')]['email']===_0x5d1de7;});}else{logger[_0x2391('0xb')](_0x2391('0x21'));return request({'uri':util['format']('%s/api/v2/agents/me',_0x39f20e[_0x2391('0x18')])})['then'](function(_0x4f8345){logger['info'](_0x2391('0x22'));return _0x4f8345;});}});}else{logger[_0x2391('0xb')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x2391('0xe')]('%s/api/v2/agents/me',_0x39f20e[_0x2391('0x18')])})[_0x2391('0x1a')](function(_0x4468a3){logger['info']('Admin\x20account\x20selected.');return _0x4468a3;});}}function getEndUser(_0x4520d5,_0x21c422,_0x4c57ef){logger[_0x2391('0xb')](_0x2391('0x23'),_0x4c57ef);return request({'uri':util['format'](_0x2391('0x24'),_0x4520d5['remoteUri']),'qs':{'phone':_0x4c57ef}})[_0x2391('0x1a')](function(_0x21947c){if(_0x21947c[_0x2391('0x1d')]){logger[_0x2391('0xb')]('Enduser\x20found!');return _[_0x2391('0x1f')](_0x21947c,{'phone':_0x4c57ef});}else{logger['info'](_0x2391('0x25'));return request({'uri':util[_0x2391('0xe')](_0x2391('0x24'),_0x4520d5['remoteUri']),'method':_0x2391('0x19'),'body':{'name':_0x21c422,'phone':_0x4c57ef}})[_0x2391('0x1a')](function(_0x51cc47){logger[_0x2391('0xb')]('Enduser\x20created.');return _0x51cc47;});}});}function getAuth(_0x102438){return util[_0x2391('0xe')](_0x2391('0x26'),new Buffer(_0x102438[_0x2391('0x27')]+':X')['toString'](_0x2391('0x28')));}function request(_0x2e9b84){logger[_0x2391('0x29')](_0x2391('0x2a'),JSON[_0x2391('0x2b')](_0x2e9b84));return rp(_[_0x2391('0x2c')](_0x2e9b84,{'method':_0x2391('0x2d'),'headers':headers,'json':!![]}));}function getTags(_0x5ef921,_0x48c2cf){var _0x13fbe9=[];if(_0x5ef921&&_0x5ef921['length']>0x0){_0x13fbe9=_['map'](_0x5ef921,_0x48c2cf);}return _0x13fbe9;}function getCustomFields(_0x181a02,_0x1e9f25){var _0x37b27a=[];var _0x5ed6e3={'custom_fields':[]};if(_0x181a02[_0x2391('0x1d')]>0x0){_[_0x2391('0x2e')](_0x181a02,function(_0x517ac5){if(_[_0x2391('0x2f')]([_0x2391('0x30'),_0x2391('0x31')],_0x517ac5['type'])&&_0x517ac5[_0x2391('0x32')]&&!_0x517ac5['customField']){_0x5ed6e3[_0x517ac5['nameField'][_0x2391('0x33')]()]=_0x517ac5['content'][_0x2391('0x34')]();}else if(_[_0x2391('0x2f')]([_0x2391('0x30'),'picklist'],_0x517ac5[_0x2391('0x35')])&&_0x517ac5['idField']&&_0x517ac5[_0x2391('0x36')]){_0x5ed6e3[_0x2391('0x15')][_0x2391('0x37')]({'id':_0x517ac5['idField'],'value':_0x517ac5[_0x2391('0x38')][_0x2391('0x34')]()});}else if(_0x517ac5[_0x2391('0x35')]===_0x2391('0x39')&&_0x517ac5[_0x2391('0x3a')]&&_0x517ac5[_0x2391('0x3b')]&&_0x517ac5['customField']){_0x1e9f25[_0x517ac5[_0x2391('0x3a')]]&&_0x5ed6e3[_0x2391('0x15')][_0x2391('0x37')]({'id':_0x517ac5['idField'],'value':_0x1e9f25[_0x517ac5[_0x2391('0x3a')]][_0x2391('0x34')]()});}else if(_0x517ac5['type']===_0x2391('0x3c')&&_0x517ac5[_0x2391('0x3d')]&&_0x517ac5[_0x2391('0x3d')][_0x2391('0x14')]&&_0x517ac5[_0x2391('0x3b')]&&_0x517ac5[_0x2391('0x36')]){_0x1e9f25[_0x517ac5[_0x2391('0x3d')][_0x2391('0x14')]['toLowerCase']()]&&_0x5ed6e3[_0x2391('0x15')][_0x2391('0x37')]({'id':_0x517ac5[_0x2391('0x3b')],'value':_0x1e9f25[_0x517ac5[_0x2391('0x3d')][_0x2391('0x14')][_0x2391('0x33')]()]['toString']()});}});}return _0x5ed6e3;}exports[_0x2391('0x3e')]=function(_0x7a11ee,_0x6e6fde,_0x1dac11,_0xa9c837,_0x2ad330,_0xfb58ff){var _0x2dcf65,_0x1c8bbf;_0xfb58ff[_0x2391('0x18')]=intUtil['stripTrailingSlash'](_0xfb58ff[_0x2391('0x18')]);_0xfb58ff[_0x2391('0x3f')]=intUtil[_0x2391('0x40')](_0xfb58ff['serverUrl']);if(_0x2ad330&&_0x2ad330[_0x2391('0x41')]){logger['info']('[QUEUE]',_0x2391('0x42'));_0x6e6fde[_0x2391('0x43')]=util[_0x2391('0xe')](_0x2391('0x44'),_0xfb58ff['serverUrl'],_0x6e6fde[_0x2391('0x45')],md5(_0x6e6fde[_0x2391('0x45')]));}else{_0x6e6fde['recordingURL']='';}headers[_0x2391('0x46')]=getAuth(_0xfb58ff);return getUser(_0xfb58ff,_0xa9c837['email'])[_0x2391('0x1a')](function(_0x37aaa2){_0x2dcf65=_0x37aaa2;logger[_0x2391('0xb')](_0x2391('0x47'),_0x2dcf65['id']);return getEndUser(_0xfb58ff,_0x6e6fde[_0x2391('0x48')],_0x6e6fde[_0x2391('0x10')]);})[_0x2391('0x1a')](function(_0x5c7a01){_0x1c8bbf=_0x5c7a01;logger['info'](_0x2391('0x49'),_0x1c8bbf['id']);return getTicket(_0xfb58ff,_0x2dcf65,_0x1c8bbf,_0x1dac11,_0x6e6fde);})[_0x2391('0x1a')](function(_0x30c376){if(_0x30c376&&_0x30c376['id']){logger[_0x2391('0xb')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x30c376['id']);logger[_0x2391('0xb')](_0x2391('0x4a'),_0x2391('0x4b'));emit(util[_0x2391('0xe')](_0x2391('0x4c'),_0xa9c837[_0x2391('0x14')]),_0x2391('0x4d'),{'uri':util[_0x2391('0xe')](_0x2391('0x4e'),_0xfb58ff['remoteUri'],_0x30c376['id'])});}})[_0x2391('0x4f')](function(_0xeeb96b){logger[_0x2391('0x50')](_0x2391('0x4a'),JSON['stringify'](_0xeeb96b));});};exports[_0x2391('0x51')]=function(_0x594ed6,_0x1c8132,_0x431990,_0x145023,_0x83f839,_0x4725e9,_0x483b6f){var _0x438d63,_0x5a8761;_0x4725e9[_0x2391('0x18')]=intUtil[_0x2391('0x40')](_0x4725e9[_0x2391('0x18')]);_0x4725e9[_0x2391('0x3f')]=intUtil[_0x2391('0x40')](_0x4725e9[_0x2391('0x3f')]);if(_0x483b6f&&_0x483b6f['recordingFormat']&&_0x483b6f[_0x2391('0x52')]!==_0x2391('0x53')){logger[_0x2391('0xb')](_0x2391('0x54'),_0x2391('0x42'));_0x1c8132['recordingURL']=util[_0x2391('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4725e9['serverUrl'],_0x1c8132[_0x2391('0x45')],md5(_0x1c8132['uniqueid']));}headers[_0x2391('0x46')]=getAuth(_0x4725e9);return getUser(_0x4725e9,_0x145023[_0x2391('0x55')])['then'](function(_0x54223d){_0x438d63=_0x54223d;logger[_0x2391('0xb')]('The\x20User\x20ID\x20is:',_0x438d63['id']);return getEndUser(_0x4725e9,_0x1c8132[_0x2391('0x56')],_0x1c8132[_0x2391('0x57')]);})[_0x2391('0x1a')](function(_0x323912){_0x5a8761=_0x323912;logger['info'](_0x2391('0x49'),_0x5a8761['id']);return getTicket(_0x4725e9,_0x438d63,_0x5a8761,_0x431990,_0x1c8132);})[_0x2391('0x1a')](function(_0x3adcc5){if(_0x3adcc5&&_0x3adcc5['id']){logger[_0x2391('0xb')](_0x2391('0x1b'));logger['info'](_0x2391('0x58'),_0x3adcc5['id']);logger[_0x2391('0xb')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2391('0xe')]('user:%s',_0x145023[_0x2391('0x14')]),_0x2391('0x4d'),{'uri':util[_0x2391('0xe')]('%s/helpdesk/tickets/%d',_0x4725e9[_0x2391('0x18')],_0x3adcc5['id'])});}})[_0x2391('0x4f')](function(_0x30bdc6){logger[_0x2391('0x50')](_0x2391('0x54'),JSON[_0x2391('0x2b')](_0x30bdc6));});};exports['unmanaged']=function(_0x399c3c,_0x376053,_0x40d7f3,_0x1674f3,_0x647cce,_0x698d48){var _0x1d70df,_0x3e6316;_0x698d48[_0x2391('0x18')]=intUtil[_0x2391('0x40')](_0x698d48[_0x2391('0x18')]);_0x698d48[_0x2391('0x3f')]=intUtil[_0x2391('0x40')](_0x698d48[_0x2391('0x3f')]);if(_0x647cce&&_0x647cce[_0x2391('0x41')]){logger['info']('['+_0x376053['lastevent'][_0x2391('0x59')]()+']',_0x2391('0x42'));_0x376053[_0x2391('0x43')]=util[_0x2391('0xe')](_0x2391('0x44'),_0x698d48['serverUrl'],_0x376053[_0x2391('0x45')],md5(_0x376053[_0x2391('0x45')]));}else{_0x376053['recordingURL']='';}headers[_0x2391('0x46')]=getAuth(_0x698d48);return getUser(_0x698d48,'')[_0x2391('0x1a')](function(_0x239370){_0x1d70df=_0x239370;logger['info'](_0x2391('0x47'),_0x1d70df['id']);return getEndUser(_0x698d48,_0x376053[_0x2391('0x48')],_0x376053[_0x2391('0x10')]);})[_0x2391('0x1a')](function(_0x3abded){_0x3e6316=_0x3abded;logger[_0x2391('0xb')]('The\x20Enduser\x20ID\x20is:',_0x3e6316['id']);return getTicket(_0x698d48,_0x1d70df,_0x3e6316,_0x40d7f3,_0x376053);})[_0x2391('0x1a')](function(_0x4be44e){if(_0x4be44e){logger[_0x2391('0xb')](_0x2391('0x1b'));logger[_0x2391('0xb')](_0x2391('0x58'),_0x4be44e['id']);}})[_0x2391('0x4f')](function(_0x12ab0c){logger[_0x2391('0x50')]('['+_0x376053[_0x2391('0x5a')]['toUpperCase']()+']',JSON[_0x2391('0x2b')](_0x12ab0c));});};
\ No newline at end of file
+var _0xc144=['Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','none','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','lastevent','The\x20User\x20ID\x20is:','toUpperCase','stringify','lodash','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','application/json','info','merge','format','calleridname','calleridnum','getString','Subjects','<br>','name','Fields','custom_fields','mapValues','keyBy','value','%s/api/v2/tickets','POST','then','validateEmail','%s/api/v2/agents','remoteUri','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/api/v2/contacts','Basic\x20%s','apiKey','toString','base64','debug','defaults','GET','map','forEach','string','picklist','nameField','customField','toLowerCase','content','type','push','idField','variable','variableName','Variable','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','Ticket\x20created!'];(function(_0x38b121,_0x561713){var _0x4fe806=function(_0x103045){while(--_0x103045){_0x38b121['push'](_0x38b121['shift']());}};_0x4fe806(++_0x561713);}(_0xc144,0x17b));var _0x4c14=function(_0x2940bf,_0x1a7281){_0x2940bf=_0x2940bf-0x0;var _0x4ca39e=_0xc144[_0x2940bf];return _0x4ca39e;};'use strict';var _=require(_0x4c14('0x0'));var rp=require('request-promise');var md5=require(_0x4c14('0x1'));var util=require(_0x4c14('0x2'));var Redis=require(_0x4c14('0x3'));var intUtil=require(_0x4c14('0x4'));var config=require(_0x4c14('0x5'));var logger=require(_0x4c14('0x6'))('freshdesk');config[_0x4c14('0x7')]=_['defaults'](config[_0x4c14('0x7')],{'host':_0x4c14('0x8'),'port':0x18eb});var io=require(_0x4c14('0x9'))(new Redis(config[_0x4c14('0x7')]));var headers={'Content-Type':_0x4c14('0xa'),'Accept':_0x4c14('0xa')};function emit(_0x162772,_0x5ba35d,_0x4c3469){io['to'](_0x162772)['emit'](_0x5ba35d,_0x4c3469);}function getTicket(_0x27807e,_0x6df13c,_0x1e065a,_0xeb98b2,_0x56aad3){logger[_0x4c14('0xb')]('Creating\x20new\x20ticket...');var _0x3182d8=_[_0x4c14('0xc')]({'responder_id':_0x6df13c['id'],'requester_id':_0x1e065a['id'],'name':util[_0x4c14('0xd')]('Caller\x20-\x20%s',_0x56aad3[_0x4c14('0xe')]),'phone':_0x56aad3[_0x4c14('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x4c14('0x10')](_0xeb98b2[_0x4c14('0x11')],_0x56aad3,'\x20'),'description':intUtil[_0x4c14('0x10')](_0xeb98b2['Descriptions'],_0x56aad3,_0x4c14('0x12')),'tags':getTags(_0xeb98b2['Tags'],_0x4c14('0x13'))},getCustomFields(_0xeb98b2[_0x4c14('0x14')],_0x56aad3));_0x3182d8[_0x4c14('0x15')]=_[_0x4c14('0x16')](_[_0x4c14('0x17')](_0x3182d8[_0x4c14('0x15')],'id'),_0x4c14('0x18'));return request({'uri':util['format'](_0x4c14('0x19'),_0x27807e['remoteUri']),'method':_0x4c14('0x1a'),'body':_0x3182d8})[_0x4c14('0x1b')](function(_0x5cd438){logger[_0x4c14('0xb')]('Ticket\x20created!');return _0x5cd438;});}function getUser(_0x3130de,_0x10898f){if(intUtil[_0x4c14('0x1c')](_0x10898f)){return request({'uri':util[_0x4c14('0xd')](_0x4c14('0x1d'),_0x3130de[_0x4c14('0x1e')]),'qs':{'email':_0x10898f}})[_0x4c14('0x1b')](function(_0x818e5){if(_0x818e5['length']){logger['info']('Agent\x20found!');return _[_0x4c14('0x1f')](_0x818e5,function(_0x1db5d6){return _0x1db5d6[_0x4c14('0x20')][_0x4c14('0x21')]===_0x10898f;});}else{logger['info'](_0x4c14('0x22'));return request({'uri':util['format'](_0x4c14('0x23'),_0x3130de['remoteUri'])})[_0x4c14('0x1b')](function(_0x42c1f9){logger[_0x4c14('0xb')](_0x4c14('0x24'));return _0x42c1f9;});}});}else{logger[_0x4c14('0xb')](_0x4c14('0x25'));return request({'uri':util[_0x4c14('0xd')](_0x4c14('0x23'),_0x3130de['remoteUri'])})[_0x4c14('0x1b')](function(_0x56ccbe){logger['info'](_0x4c14('0x24'));return _0x56ccbe;});}}function getEndUser(_0x1723c3,_0x47e307,_0x32688a){logger[_0x4c14('0xb')](_0x4c14('0x26'),_0x32688a);return request({'uri':util['format']('%s/api/v2/contacts',_0x1723c3[_0x4c14('0x1e')]),'qs':{'phone':_0x32688a}})['then'](function(_0x4d0b60){if(_0x4d0b60[_0x4c14('0x27')]){logger[_0x4c14('0xb')](_0x4c14('0x28'));return _[_0x4c14('0x1f')](_0x4d0b60,{'phone':_0x32688a});}else{logger['info'](_0x4c14('0x29'));return request({'uri':util['format'](_0x4c14('0x2a'),_0x1723c3['remoteUri']),'method':_0x4c14('0x1a'),'body':{'name':_0x47e307,'phone':_0x32688a}})[_0x4c14('0x1b')](function(_0x62fcf7){logger['info']('Enduser\x20created.');return _0x62fcf7;});}});}function getAuth(_0x25418b){return util[_0x4c14('0xd')](_0x4c14('0x2b'),new Buffer(_0x25418b[_0x4c14('0x2c')]+':X')[_0x4c14('0x2d')](_0x4c14('0x2e')));}function request(_0x1e7c26){logger[_0x4c14('0x2f')]('[HTTP]',JSON['stringify'](_0x1e7c26));return rp(_[_0x4c14('0x30')](_0x1e7c26,{'method':_0x4c14('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x6ff8a1,_0x191a12){var _0x15cc41=[];if(_0x6ff8a1&&_0x6ff8a1['length']>0x0){_0x15cc41=_[_0x4c14('0x32')](_0x6ff8a1,_0x191a12);}return _0x15cc41;}function getCustomFields(_0x351e40,_0x2068bb){var _0x8cdd21=[];var _0x573be9={'custom_fields':[]};if(_0x351e40[_0x4c14('0x27')]>0x0){_[_0x4c14('0x33')](_0x351e40,function(_0x1b52f6){if(_['includes']([_0x4c14('0x34'),_0x4c14('0x35')],_0x1b52f6['type'])&&_0x1b52f6[_0x4c14('0x36')]&&!_0x1b52f6[_0x4c14('0x37')]){_0x573be9[_0x1b52f6[_0x4c14('0x36')][_0x4c14('0x38')]()]=_0x1b52f6[_0x4c14('0x39')][_0x4c14('0x2d')]();}else if(_['includes']([_0x4c14('0x34'),_0x4c14('0x35')],_0x1b52f6[_0x4c14('0x3a')])&&_0x1b52f6['idField']&&_0x1b52f6[_0x4c14('0x37')]){_0x573be9[_0x4c14('0x15')][_0x4c14('0x3b')]({'id':_0x1b52f6[_0x4c14('0x3c')],'value':_0x1b52f6[_0x4c14('0x39')][_0x4c14('0x2d')]()});}else if(_0x1b52f6[_0x4c14('0x3a')]===_0x4c14('0x3d')&&_0x1b52f6['variableName']&&_0x1b52f6[_0x4c14('0x3c')]&&_0x1b52f6['customField']){_0x2068bb[_0x1b52f6[_0x4c14('0x3e')]]&&_0x573be9[_0x4c14('0x15')][_0x4c14('0x3b')]({'id':_0x1b52f6[_0x4c14('0x3c')],'value':_0x2068bb[_0x1b52f6['variableName']]['toString']()});}else if(_0x1b52f6[_0x4c14('0x3a')]==='customVariable'&&_0x1b52f6[_0x4c14('0x3f')]&&_0x1b52f6['Variable'][_0x4c14('0x13')]&&_0x1b52f6[_0x4c14('0x3c')]&&_0x1b52f6[_0x4c14('0x37')]){_0x2068bb[_0x1b52f6[_0x4c14('0x3f')][_0x4c14('0x13')][_0x4c14('0x38')]()]&&_0x573be9[_0x4c14('0x15')][_0x4c14('0x3b')]({'id':_0x1b52f6['idField'],'value':_0x2068bb[_0x1b52f6[_0x4c14('0x3f')]['name'][_0x4c14('0x38')]()][_0x4c14('0x2d')]()});}});}return _0x573be9;}exports[_0x4c14('0x40')]=function(_0x5e1346,_0x360ff7,_0x5b7a53,_0x2e72d7,_0x16b7d1,_0x5863a9){var _0x4e0a29,_0x28b608;_0x5863a9['remoteUri']=intUtil['stripTrailingSlash'](_0x5863a9[_0x4c14('0x1e')]);_0x5863a9['serverUrl']=intUtil[_0x4c14('0x41')](_0x5863a9['serverUrl']);if(_0x16b7d1&&_0x16b7d1[_0x4c14('0x42')]){logger[_0x4c14('0xb')](_0x4c14('0x43'),_0x4c14('0x44'));_0x360ff7[_0x4c14('0x45')]=util[_0x4c14('0xd')](_0x4c14('0x46'),_0x5863a9[_0x4c14('0x47')],_0x360ff7[_0x4c14('0x48')],md5(_0x360ff7[_0x4c14('0x48')]));}else{_0x360ff7[_0x4c14('0x45')]='';}headers[_0x4c14('0x49')]=getAuth(_0x5863a9);return getUser(_0x5863a9,_0x2e72d7[_0x4c14('0x21')])[_0x4c14('0x1b')](function(_0x8d0bf0){_0x4e0a29=_0x8d0bf0;logger[_0x4c14('0xb')]('The\x20User\x20ID\x20is:',_0x4e0a29['id']);return getEndUser(_0x5863a9,_0x360ff7[_0x4c14('0xe')],_0x360ff7[_0x4c14('0xf')]);})[_0x4c14('0x1b')](function(_0x54c2ba){_0x28b608=_0x54c2ba;logger[_0x4c14('0xb')](_0x4c14('0x4a'),_0x28b608['id']);return getTicket(_0x5863a9,_0x4e0a29,_0x28b608,_0x5b7a53,_0x360ff7);})[_0x4c14('0x1b')](function(_0x4978b6){if(_0x4978b6&&_0x4978b6['id']){logger[_0x4c14('0xb')](_0x4c14('0x4b'));logger[_0x4c14('0xb')]('The\x20Ticket\x20ID\x20is:',_0x4978b6['id']);logger[_0x4c14('0xb')](_0x4c14('0x43'),_0x4c14('0x4c'));emit(util[_0x4c14('0xd')](_0x4c14('0x4d'),_0x2e72d7[_0x4c14('0x13')]),_0x4c14('0x4e'),{'uri':util[_0x4c14('0xd')](_0x4c14('0x4f'),_0x5863a9[_0x4c14('0x1e')],_0x4978b6['id'])});}})[_0x4c14('0x50')](function(_0x4208fe){logger[_0x4c14('0x51')]('[QUEUE]',JSON['stringify'](_0x4208fe));});};exports[_0x4c14('0x52')]=function(_0x8b1513,_0x326711,_0x420893,_0x48cd73,_0x56b991,_0x5c9473,_0x29ddbb){var _0x5845d4,_0x18bae8;_0x5c9473[_0x4c14('0x1e')]=intUtil[_0x4c14('0x41')](_0x5c9473[_0x4c14('0x1e')]);_0x5c9473['serverUrl']=intUtil[_0x4c14('0x41')](_0x5c9473[_0x4c14('0x47')]);if(_0x29ddbb&&_0x29ddbb['recordingFormat']&&_0x29ddbb['recordingFormat']!==_0x4c14('0x53')){logger[_0x4c14('0xb')]('[OUTBOUND]',_0x4c14('0x44'));_0x326711[_0x4c14('0x45')]=util[_0x4c14('0xd')](_0x4c14('0x46'),_0x5c9473[_0x4c14('0x47')],_0x326711[_0x4c14('0x48')],md5(_0x326711[_0x4c14('0x48')]));}headers[_0x4c14('0x49')]=getAuth(_0x5c9473);return getUser(_0x5c9473,_0x48cd73[_0x4c14('0x21')])['then'](function(_0x2b563a){_0x5845d4=_0x2b563a;logger[_0x4c14('0xb')]('The\x20User\x20ID\x20is:',_0x5845d4['id']);return getEndUser(_0x5c9473,_0x326711['destcalleridname'],_0x326711[_0x4c14('0x54')]);})[_0x4c14('0x1b')](function(_0x9a06fa){_0x18bae8=_0x9a06fa;logger[_0x4c14('0xb')]('The\x20Enduser\x20ID\x20is:',_0x18bae8['id']);return getTicket(_0x5c9473,_0x5845d4,_0x18bae8,_0x420893,_0x326711);})[_0x4c14('0x1b')](function(_0x4711a8){if(_0x4711a8&&_0x4711a8['id']){logger[_0x4c14('0xb')]('Ticket\x20created!');logger[_0x4c14('0xb')](_0x4c14('0x55'),_0x4711a8['id']);logger['info'](_0x4c14('0x56'),_0x4c14('0x4c'));emit(util[_0x4c14('0xd')](_0x4c14('0x4d'),_0x48cd73['name']),_0x4c14('0x4e'),{'uri':util[_0x4c14('0xd')](_0x4c14('0x4f'),_0x5c9473['remoteUri'],_0x4711a8['id'])});}})[_0x4c14('0x50')](function(_0x45cfae){logger['error'](_0x4c14('0x56'),JSON['stringify'](_0x45cfae));});};exports['unmanaged']=function(_0x434d8c,_0x3eec8d,_0x1f192e,_0x4c77e3,_0xc0f25,_0x35c33c){var _0x3338aa,_0x58f0b6;_0x35c33c[_0x4c14('0x1e')]=intUtil[_0x4c14('0x41')](_0x35c33c[_0x4c14('0x1e')]);_0x35c33c[_0x4c14('0x47')]=intUtil[_0x4c14('0x41')](_0x35c33c[_0x4c14('0x47')]);if(_0xc0f25&&_0xc0f25[_0x4c14('0x42')]){logger[_0x4c14('0xb')]('['+_0x3eec8d[_0x4c14('0x57')]['toUpperCase']()+']',_0x4c14('0x44'));_0x3eec8d['recordingURL']=util['format'](_0x4c14('0x46'),_0x35c33c['serverUrl'],_0x3eec8d[_0x4c14('0x48')],md5(_0x3eec8d[_0x4c14('0x48')]));}else{_0x3eec8d[_0x4c14('0x45')]='';}headers[_0x4c14('0x49')]=getAuth(_0x35c33c);return getUser(_0x35c33c,'')[_0x4c14('0x1b')](function(_0x505c43){_0x3338aa=_0x505c43;logger[_0x4c14('0xb')](_0x4c14('0x58'),_0x3338aa['id']);return getEndUser(_0x35c33c,_0x3eec8d['calleridname'],_0x3eec8d[_0x4c14('0xf')]);})[_0x4c14('0x1b')](function(_0xa471d0){_0x58f0b6=_0xa471d0;logger[_0x4c14('0xb')](_0x4c14('0x4a'),_0x58f0b6['id']);return getTicket(_0x35c33c,_0x3338aa,_0x58f0b6,_0x1f192e,_0x3eec8d);})[_0x4c14('0x1b')](function(_0x1b53b3){if(_0x1b53b3){logger[_0x4c14('0xb')](_0x4c14('0x4b'));logger[_0x4c14('0xb')]('The\x20Ticket\x20ID\x20is:',_0x1b53b3['id']);}})['catch'](function(_0x3439ae){logger[_0x4c14('0x51')]('['+_0x3eec8d['lastevent'][_0x4c14('0x59')]()+']',JSON[_0x4c14('0x5a')](_0x3439ae));});};
\ No newline at end of file