Built motion from commit c738b9ac.|2.6.25
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index f44c68f..2b85b1d 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xf49f=['sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','toString','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','getString','Subjects','Descriptions','Fields','ticketId','ticketNumber',']\x20getTicket\x20crm','?sysparm_query=name%3D','label_entry','Incident\x20-\x20','all','push','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','isNil','email','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','recordingURL','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','ioredis','./util','../../../../config/logger','redis','defaults','socket.io-emitter','then','result','length','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','validateEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','userEmail','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','user','System','endUserNumber','],\x20getEndUser\x20input\x20crm'];(function(_0x7ff301,_0x6d922c){var _0x4f88a7=function(_0xb2e5db){while(--_0xb2e5db){_0x7ff301['push'](_0x7ff301['shift']());}};_0x4f88a7(++_0x6d922c);}(_0xf49f,0xab));var _0xff49=function(_0xbf41f9,_0x1a8466){_0xbf41f9=_0xbf41f9-0x0;var _0x54fa67=_0xf49f[_0xbf41f9];return _0x54fa67;};'use strict';var _=require(_0xff49('0x0'));var Promise=require(_0xff49('0x1'));var rp=require(_0xff49('0x2'));var util=require(_0xff49('0x3'));var md5=require('md5');var Redis=require(_0xff49('0x4'));var intUtil=require(_0xff49('0x5'));var config=require('../../../../config/environment');var logger=require(_0xff49('0x6'))('servicenow');config[_0xff49('0x7')]=_[_0xff49('0x8')](config[_0xff49('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0xff49('0x9'))(new Redis(config['redis']));function getAdminUser(_0x5c3e1d,_0x3f6fe7,_0x4e937a,_0x164b60,_0xa58a93,_0x141431){return new Promise(function(_0x16f33a,_0x4d56bb){var _0x56e624={'method':'GET','uri':_0x164b60+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0xa58a93+'&'+_0x141431,'auth':_0x3f6fe7,'json':!![]};return rp(_0x56e624)[_0xff49('0xa')](function(_0x1e417c){if(_0x1e417c[_0xff49('0xb')][_0xff49('0xc')]>0x0){_0x4e937a[_0xff49('0xd')]=_0x1e417c[_0xff49('0xb')][0x0][_0xff49('0xe')];}logger[_0xff49('0xf')]('['+[_0x5c3e1d[_0xff49('0x10')]()]+_0xff49('0x11'),_0x4e937a);_0x16f33a(_0x4e937a);})[_0xff49('0x12')](function(_0x17ba71){logger[_0xff49('0x13')]('['+[_0x5c3e1d[_0xff49('0x10')]()]+']',_0x17ba71[_0xff49('0x14')]);_0x4d56bb(_0x17ba71[_0xff49('0x14')]);});});}function getUser(_0x1bc8ee,_0x56efad,_0x316f1a,_0x2ec749,_0x399963){return function(_0x3e766f){logger[_0xff49('0xf')]('['+[_0x1bc8ee[_0xff49('0x10')]()]+'],\x20getUser\x20input\x20crm',_0x3e766f);return new Promise(function(_0x2048fd,_0x2e9758){if(intUtil[_0xff49('0x15')](_0x3e766f['userEmail'])){var _0x428cb4={'method':_0xff49('0x16'),'uri':_0x316f1a+_0xff49('0x17')+_0x3e766f['userEmail']+'&'+_0x2ec749+'&'+_0x399963,'auth':_0x56efad,'json':!![]};logger['info']('['+[_0x1bc8ee['toUpperCase']()]+_0xff49('0x18'),_0x428cb4);return rp(_0x428cb4)[_0xff49('0xa')](function(_0x3dacc0){logger['info']('['+[_0x1bc8ee[_0xff49('0x10')]()]+_0xff49('0x19'),_0x3dacc0);if(_0x3dacc0[_0xff49('0xb')][_0xff49('0xc')]>0x0&&String(_0x3dacc0[_0xff49('0xb')][0x0]['active'])===_0xff49('0x1a')){_0x3e766f[_0xff49('0x1b')]=_0x3dacc0[_0xff49('0xb')][0x0][_0xff49('0xe')];}else{_0x3e766f[_0xff49('0x1b')]=_0x3e766f[_0xff49('0xd')];_0x3e766f[_0xff49('0x1c')]=_0x3e766f[_0xff49('0x1d')];}logger[_0xff49('0xf')]('['+[_0x1bc8ee[_0xff49('0x10')]()]+_0xff49('0x1e'),_0x3e766f);_0x2048fd(_0x3e766f);})[_0xff49('0x12')](function(_0x44664a){logger[_0xff49('0x13')]('['+[_0x1bc8ee['toUpperCase']()]+']',_0x44664a['message']);_0x2e9758(_0x44664a[_0xff49('0x14')]);});}else{logger[_0xff49('0xf')]('['+[_0x1bc8ee[_0xff49('0x10')]()]+_0xff49('0x1f'));_0x3e766f[_0xff49('0x1b')]=_0x3e766f[_0xff49('0xd')];_0x3e766f['userEmail']=_0x3e766f['adminEmail'];_0x2048fd(_0x3e766f);}});};}function createEndUser(_0x795e4,_0x213aa4,_0x176c6f,_0x408ffb,_0xf62f34){logger['info']('['+[_0x795e4['toUpperCase']()]+_0xff49('0x20'),_0x176c6f);return new Promise(function(_0x3904f2,_0x307db3){var _0x4e6dce={'method':_0xff49('0x21'),'uri':_0x408ffb+_0xff49('0x22')+_0xf62f34,'body':{'user_name':_0x176c6f['endUserNumber'],'roles':_0xff49('0x23'),'first_name':_0x176c6f['endUserNumber'],'active':'true','date_format':_0xff49('0x24'),'phone':_0x176c6f[_0xff49('0x25')]},'auth':_0x213aa4,'json':!![]};return rp(_0x4e6dce)['then'](function(_0x36e882){logger['info']('['+[_0x795e4['toUpperCase']()]+'],\x20EndUser\x20schema',_0x36e882[_0xff49('0xb')]);_0x176c6f['endUserId']=_0x36e882['result'][_0xff49('0xe')];_0x3904f2(_0x176c6f);})[_0xff49('0x12')](function(_0x5ea3b0){logger[_0xff49('0x13')]('['+[_0x795e4[_0xff49('0x10')]()]+']',_0x5ea3b0[_0xff49('0x14')]);_0x307db3(_0x5ea3b0[_0xff49('0x14')]);});});}function getEndUser(_0x45083f,_0x24f0d2,_0x5bd9c9,_0x324c7f,_0xee9d81){return function(_0x333880){logger[_0xff49('0xf')]('['+[_0x45083f[_0xff49('0x10')]()]+_0xff49('0x26'),_0x333880);return new Promise(function(_0x543f7a,_0x5845ec){var _0x3c777e={'method':_0xff49('0x16'),'uri':_0x5bd9c9+_0xff49('0x27')+_0x333880[_0xff49('0x25')]+'&'+_0x324c7f+'&'+_0xee9d81,'auth':_0x24f0d2,'json':!![]};return rp(_0x3c777e)[_0xff49('0xa')](function(_0x3a2322){if(_0x3a2322['result'][_0xff49('0xc')]>0x0){_0x333880[_0xff49('0x28')]=_0x3a2322[_0xff49('0xb')][0x0][_0xff49('0xe')];logger[_0xff49('0xf')]('['+[_0x45083f[_0xff49('0x10')]()]+_0xff49('0x29'),_0x333880);_0x543f7a(_0x333880);}else{return createEndUser(_0x45083f,_0x24f0d2,_0x333880,_0x5bd9c9,_0x324c7f)['then'](function(_0x14b344){logger[_0xff49('0xf')]('['+[_0x45083f[_0xff49('0x10')]()]+_0xff49('0x2a'),_0x14b344);_0x543f7a(_0x14b344);});}})[_0xff49('0x12')](function(_0x479e8d){logger[_0xff49('0x13')]('['+[_0x45083f[_0xff49('0x10')]()]+']',_0x479e8d[_0xff49('0x14')]);_0x5845ec(_0x479e8d[_0xff49('0x14')]);});});};}function getCustomFields(_0x3636e4,_0x39241f){var _0x20dd82={};if(_0x3636e4[_0xff49('0xc')]>0x0){_[_0xff49('0x2b')](_0x3636e4,function(_0x274172){if(_[_0xff49('0x2c')]([_0xff49('0x2d'),_0xff49('0x2e')],_0x274172[_0xff49('0x2f')])&&_0x274172[_0xff49('0x30')]&&!_0x274172[_0xff49('0x31')]){_0x20dd82[_0x274172[_0xff49('0x30')][_0xff49('0x32')]()]=_0x274172[_0xff49('0x33')]['toString']();}else if(_[_0xff49('0x2c')](['string',_0xff49('0x2e')],_0x274172[_0xff49('0x2f')])&&_0x274172[_0xff49('0x34')]&&_0x274172[_0xff49('0x31')]){_0x20dd82[_0x274172['idField']['toLowerCase']()]=_0x274172[_0xff49('0x33')][_0xff49('0x35')]();}else if(_0x274172['type']===_0xff49('0x36')&&_0x274172[_0xff49('0x37')]&&_0x274172[_0xff49('0x34')]&&_0x274172[_0xff49('0x31')]){_0x20dd82[_0x274172['idField']['toLowerCase']()]=_0x39241f[_0x274172[_0xff49('0x37')]][_0xff49('0x35')]();}else if(_0x274172['type']==='customVariable'&&_0x274172[_0xff49('0x38')]&&_0x274172['Variable'][_0xff49('0x39')]&&_0x274172[_0xff49('0x34')]&&_0x274172[_0xff49('0x31')]){_0x20dd82[_0x274172['idField'][_0xff49('0x32')]()]=_0x39241f[_0x274172[_0xff49('0x38')][_0xff49('0x39')]['toLowerCase']()][_0xff49('0x35')]();}});}return _0x20dd82;}function getTicket(_0xbcac0d,_0x387ed9,_0x52daa7,_0xf5ebe,_0x484c09,_0x5db8d8){return function(_0x282401){logger[_0xff49('0xf')]('['+[_0xbcac0d[_0xff49('0x10')]()]+_0xff49('0x3a'),_0x282401);return new Promise(function(_0x410d1b,_0xc59157){var _0x41ac04=_0xbcac0d['toLowerCase']()===_0xff49('0x3b')?_0x282401['userId']:_0x282401[_0xff49('0x28')];var _0x4e3982={'method':'POST','uri':_0x52daa7+_0xff49('0x3c')+'?'+_0x5db8d8,'body':Object[_0xff49('0x3d')]({},{'active':_0xff49('0x1a'),'caller_id':_0x41ac04,'assigned_to':_0x282401['userId'],'short_description':intUtil[_0xff49('0x3e')](_0xf5ebe[_0xff49('0x3f')],_0x484c09,'\x20'),'description':intUtil['getString'](_0xf5ebe[_0xff49('0x40')],_0x484c09,'\x0a')},getCustomFields(_0xf5ebe[_0xff49('0x41')],_0x484c09)),'auth':_0x387ed9,'json':!![]};return rp(_0x4e3982)['then'](function(_0x482eba){logger[_0xff49('0xf')]('['+[_0xbcac0d[_0xff49('0x10')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x482eba[_0xff49('0xb')]);_0x282401[_0xff49('0x42')]=_0x482eba[_0xff49('0xb')][_0xff49('0xe')];_0x282401[_0xff49('0x43')]=_0x482eba[_0xff49('0xb')]['number'];logger[_0xff49('0xf')]('['+[_0xbcac0d[_0xff49('0x10')]()]+_0xff49('0x44'),_0x282401);_0x410d1b(_0x282401);})[_0xff49('0x12')](function(_0x53e95b){logger[_0xff49('0x13')]('['+[_0xbcac0d[_0xff49('0x10')]()]+']',_0x53e95b[_0xff49('0x14')]);_0xc59157(_0x53e95b['message']);});});};}function createRemoteTag(_0x503cf9,_0x406331,_0x8ba3d6,_0x3e6b96){return new Promise(function(_0xf60283,_0x5e660c){var _0x170e49={'method':'POST','uri':_0x8ba3d6+'label'+'?'+_0x3e6b96,'body':{'short_description':_0x503cf9,'global':!![],'active':!![],'name':_0x503cf9},'auth':_0x406331,'json':!![]};return rp(_0x170e49)[_0xff49('0xa')](function(_0x5249da){var _0x1d053e=_0x5249da[_0xff49('0xb')][_0xff49('0xe')];_0xf60283(_0x1d053e);});});}function getRemoteTag(_0x222903,_0x4335ad,_0x4cef8e,_0x53e1ac,_0x5643dd){return new Promise(function(_0x3bf8a2,_0x246415){var _0x228d0d={'method':_0xff49('0x16'),'uri':_0x4cef8e+'label'+_0xff49('0x45')+_0x222903+'&'+_0x53e1ac,'auth':_0x4335ad,'json':!![]};return rp(_0x228d0d)[_0xff49('0xa')](function(_0x3b2542){if(_0x3b2542[_0xff49('0xb')][_0xff49('0xc')]>0x0){var _0x56f8ee=_0x3b2542[_0xff49('0xb')][0x0][_0xff49('0xe')];_0x3bf8a2(_0x56f8ee);}else{return createRemoteTag(_0x222903,_0x4335ad,_0x4cef8e,_0x53e1ac)['then'](function(_0x3bb9c9){_0x3bf8a2(_0x3bb9c9);});}});});}function assignTagToIncident(_0x4c4e77,_0x203136,_0x599f85,_0x4969d7,_0x4a2c9c){return new Promise(function(_0x3cf4e0,_0x1ea98e){var _0x167d90={'method':_0xff49('0x21'),'uri':_0x599f85+_0xff49('0x46')+'?'+_0x4a2c9c,'body':{'label':_0x4c4e77,'table':_0xff49('0x3c'),'id_type':'Incident','table_key':_0x4969d7[_0xff49('0x42')],'title':_0xff49('0x47')+_0x4969d7[_0xff49('0x43')],'id_display':_0x4969d7[_0xff49('0x43')]},'auth':_0x203136,'json':!![]};return rp(_0x167d90)['then'](function(_0x35fb79){_0x3cf4e0();})[_0xff49('0x12')](function(){_0x3cf4e0();});});}function manageTags(_0x2ca23a,_0x11500e,_0x328403,_0x8bd875,_0x4dced8,_0x3a784c,_0x320f6c){return new Promise(function(_0x1b38eb,_0x2bf7d4){var _0x54c38f=[];_0x11500e[_0xff49('0x2b')](function(_0x4497f1){_0x54c38f['push'](getRemoteTag(_0x4497f1,_0x328403,_0x8bd875,_0x3a784c,_0x320f6c));});return Promise[_0xff49('0x48')](_0x54c38f)[_0xff49('0xa')](function(_0x3e1775){if(_0x3e1775[_0xff49('0xc')]){logger[_0xff49('0xf')]('['+[_0x2ca23a[_0xff49('0x10')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x3e1775);var _0x16af4c=[];_0x3e1775[_0xff49('0x2b')](function(_0x413e86){_0x16af4c[_0xff49('0x49')](assignTagToIncident(_0x413e86,_0x328403,_0x8bd875,_0x4dced8,_0x3a784c));});return Promise[_0xff49('0x48')](_0x16af4c)[_0xff49('0xa')](function(){_0x1b38eb();})[_0xff49('0x12')](function(){_0x1b38eb();});}else{_0x1b38eb();}});});}function getTags(_0x4a8277,_0x20e7fb,_0x34538d,_0x3bd4a3,_0x273c70,_0x414867){return function(_0x1d36a8){return new Promise(function(_0x22c268,_0x2cec94){var _0x2818d6=[];var _0x4e40d3=_0x3bd4a3['Tags'];if(_0x4e40d3&&_0x4e40d3[_0xff49('0xc')]>0x0){_0x2818d6=_[_0xff49('0x4a')](_0x4e40d3,_0xff49('0x39'));}if(_0x2818d6[_0xff49('0xc')]>0x0){return manageTags(_0x4a8277,_0x2818d6,_0x20e7fb,_0x34538d,_0x1d36a8,_0x273c70,_0x414867)[_0xff49('0xa')](function(){_0x22c268(_0x1d36a8);});}else{_0x22c268(_0x1d36a8);}});};}function emit(_0xd48661,_0x5aef7a,_0x4d7432){var _0x447cf3=_0xff49('0x4b')+_0xff49('0x4c')+_0xff49('0x4d')+'%255EORDERBYDESCnumber';var _0x122874={'uri':_0xd48661+_0xff49('0x4e')+_0x4d7432+_0x447cf3};io['to'](util[_0xff49('0x4f')](_0xff49('0x50'),_0x5aef7a))[_0xff49('0x51')](_0xff49('0x52'),_0x122874);}exports['cs']=function(_0x2fd5e9,_0x12b174,_0x1daed2,_0x1d738b,_0x2188fa,_0x521049,_0xcd740c,_0x20c0a9){var _0x4d36f5={};var _0x2fff95={'user':_0x521049[_0xff49('0x53')],'pass':_0x521049[_0xff49('0x54')]};var _0x5e5ecf=_0xff49('0x55');var _0x1d2f7c='sysparm_display_value=true';_0x521049[_0xff49('0x56')]=intUtil[_0xff49('0x57')](_0x521049[_0xff49('0x56')]);_0x521049['serverUrl']=intUtil['stripTrailingSlash'](_0x521049[_0xff49('0x58')]);var _0x3c1780=util[_0xff49('0x4f')]('%s/api/now/table/',_0x521049[_0xff49('0x56')]);_0x4d36f5[_0xff49('0x1c')]=!_[_0xff49('0x59')](_0x1d738b)?_0x1d738b[_0xff49('0x5a')]:null;_0x4d36f5[_0xff49('0x1d')]=_0x521049[_0xff49('0x5a')];_0x4d36f5[_0xff49('0x25')]=_0x20c0a9[_0xff49('0x32')]()===_0xff49('0x3b')?_0x12b174['destcalleridnum']:_0x12b174['calleridnum'];_0x4d36f5[_0xff49('0x5b')]=_0x20c0a9===_0xff49('0x5c')||_0x20c0a9===_0xff49('0x5d')?'queue':_0xff49('0x3b');var _0x174f40=util[_0xff49('0x4f')](_0xff49('0x5e'),_0x521049[_0xff49('0x58')],_0x12b174[_0xff49('0x5f')],md5(_0x12b174['uniqueid']));if(_0x2188fa&&_0x2188fa['monitor_format']){logger[_0xff49('0xf')](_0xff49('0x60'),'Recording\x20is\x20enabled!');_0x12b174['recordingURL']=_0x174f40;}else if(_0xcd740c&&_0xcd740c[_0xff49('0x61')]&&_0xcd740c[_0xff49('0x61')]!=='none'){logger[_0xff49('0xf')](_0xff49('0x62'),_0xff49('0x63'));_0x12b174[_0xff49('0x64')]=_0x174f40;}else{_0x12b174[_0xff49('0x64')]='';}return getAdminUser(_0x20c0a9,_0x2fff95,_0x4d36f5,_0x3c1780,_0x1d2f7c,_0x5e5ecf)['then'](getUser(_0x20c0a9,_0x2fff95,_0x3c1780,_0x1d2f7c,_0x5e5ecf))[_0xff49('0xa')](getEndUser(_0x20c0a9,_0x2fff95,_0x3c1780,_0x1d2f7c,_0x5e5ecf))[_0xff49('0xa')](getTicket(_0x20c0a9,_0x2fff95,_0x3c1780,_0x1daed2,_0x12b174,_0x1d2f7c))[_0xff49('0xa')](function(_0x1461da){logger['info'](util['format']('The\x20ticket\x20ID\x20is:\x20%s',_0x1461da[_0xff49('0x42')]));logger['info'](util[_0xff49('0x4f')](_0xff49('0x65'),_0x20c0a9));if(_0x20c0a9!=='unmanaged'){logger[_0xff49('0xf')]('['+[_0x20c0a9[_0xff49('0x10')]()]+']',_0xff49('0x66'));emit(_0x521049[_0xff49('0x56')],_0x1d738b[_0xff49('0x39')],_0x1461da[_0xff49('0x42')]);}})[_0xff49('0x12')](function(_0xdd6032){logger['error']('['+[_0x20c0a9[_0xff49('0x10')]()]+_0xff49('0x67'),util[_0xff49('0x68')](_0xdd6032,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6284=['nameField','customField','content','toString','includes','idField','variable','variableName','customVariable','Variable','name','toLowerCase',']\x20getTicket\x20input\x20crm','outbound','incident','assign','Subjects','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number',']\x20getTicket\x20crm','label','label_entry','Incident','Incident\x20-\x20','ticketNumber','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','push','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','trigger:browser:url','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','util','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','result','adminId','sys_id','info','],\x20getAdminUser\x20crm','catch','toUpperCase','message','validateEmail','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','true','userId','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','System','then','],\x20EndUser\x20schema','endUserId','error','],\x20getEndUser\x20input\x20crm','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','picklist','type'];(function(_0x56f03f,_0x306f64){var _0x216024=function(_0x381fee){while(--_0x381fee){_0x56f03f['push'](_0x56f03f['shift']());}};_0x216024(++_0x306f64);}(_0x6284,0x124));var _0x4628=function(_0x15a65b,_0x326db3){_0x15a65b=_0x15a65b-0x0;var _0x570f14=_0x6284[_0x15a65b];return _0x570f14;};'use strict';var _=require('lodash');var Promise=require(_0x4628('0x0'));var rp=require('request-promise');var util=require(_0x4628('0x1'));var md5=require('md5');var Redis=require(_0x4628('0x2'));var intUtil=require(_0x4628('0x3'));var config=require(_0x4628('0x4'));var logger=require(_0x4628('0x5'))(_0x4628('0x6'));config[_0x4628('0x7')]=_['defaults'](config['redis'],{'host':_0x4628('0x8'),'port':0x18eb});var io=require(_0x4628('0x9'))(new Redis(config[_0x4628('0x7')]));function getAdminUser(_0x1bb331,_0x23795b,_0x57609d,_0x1dfc82,_0x26a214,_0x326b8a){return new Promise(function(_0x40bd20,_0x3a5e95){var _0x4295a3={'method':_0x4628('0xa'),'uri':_0x1dfc82+_0x4628('0xb')+'&'+_0x26a214+'&'+_0x326b8a,'auth':_0x23795b,'json':!![]};return rp(_0x4295a3)['then'](function(_0x7aaea9){if(_0x7aaea9[_0x4628('0xc')]['length']>0x0){_0x57609d[_0x4628('0xd')]=_0x7aaea9[_0x4628('0xc')][0x0][_0x4628('0xe')];}logger[_0x4628('0xf')]('['+[_0x1bb331['toUpperCase']()]+_0x4628('0x10'),_0x57609d);_0x40bd20(_0x57609d);})[_0x4628('0x11')](function(_0x1f51c1){logger['error']('['+[_0x1bb331[_0x4628('0x12')]()]+']',_0x1f51c1[_0x4628('0x13')]);_0x3a5e95(_0x1f51c1['message']);});});}function getUser(_0xfb5348,_0x49dc41,_0x251670,_0x5efbd5,_0x25d212){return function(_0x44929d){logger[_0x4628('0xf')]('['+[_0xfb5348[_0x4628('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x44929d);return new Promise(function(_0x42bbfe,_0x5ac083){if(intUtil[_0x4628('0x14')](_0x44929d[_0x4628('0x15')])){var _0x5b4184={'method':_0x4628('0xa'),'uri':_0x251670+'sys_user?sysparm_query=email%3D'+_0x44929d[_0x4628('0x15')]+'&'+_0x5efbd5+'&'+_0x25d212,'auth':_0x49dc41,'json':!![]};logger['info']('['+[_0xfb5348[_0x4628('0x12')]()]+_0x4628('0x16'),_0x5b4184);return rp(_0x5b4184)['then'](function(_0x10dc34){logger[_0x4628('0xf')]('['+[_0xfb5348[_0x4628('0x12')]()]+_0x4628('0x17'),_0x10dc34);if(_0x10dc34[_0x4628('0xc')][_0x4628('0x18')]>0x0&&String(_0x10dc34['result'][0x0][_0x4628('0x19')])===_0x4628('0x1a')){_0x44929d[_0x4628('0x1b')]=_0x10dc34[_0x4628('0xc')][0x0]['sys_id'];}else{_0x44929d[_0x4628('0x1b')]=_0x44929d[_0x4628('0xd')];_0x44929d[_0x4628('0x15')]=_0x44929d['adminEmail'];}logger[_0x4628('0xf')]('['+[_0xfb5348[_0x4628('0x12')]()]+_0x4628('0x1c'),_0x44929d);_0x42bbfe(_0x44929d);})[_0x4628('0x11')](function(_0x50e9c1){logger['error']('['+[_0xfb5348[_0x4628('0x12')]()]+']',_0x50e9c1[_0x4628('0x13')]);_0x5ac083(_0x50e9c1['message']);});}else{logger[_0x4628('0xf')]('['+[_0xfb5348[_0x4628('0x12')]()]+_0x4628('0x1d'));_0x44929d[_0x4628('0x1b')]=_0x44929d[_0x4628('0xd')];_0x44929d[_0x4628('0x15')]=_0x44929d['adminEmail'];_0x42bbfe(_0x44929d);}});};}function createEndUser(_0x4cadee,_0x220254,_0x32ba27,_0x4804e5,_0x322cb7){logger['info']('['+[_0x4cadee[_0x4628('0x12')]()]+_0x4628('0x1e'),_0x32ba27);return new Promise(function(_0x550440,_0x13cd06){var _0x5f484f={'method':_0x4628('0x1f'),'uri':_0x4804e5+_0x4628('0x20')+_0x322cb7,'body':{'user_name':_0x32ba27[_0x4628('0x21')],'roles':_0x4628('0x22'),'first_name':_0x32ba27[_0x4628('0x21')],'active':'true','date_format':_0x4628('0x23'),'phone':_0x32ba27[_0x4628('0x21')]},'auth':_0x220254,'json':!![]};return rp(_0x5f484f)[_0x4628('0x24')](function(_0x2d4074){logger['info']('['+[_0x4cadee[_0x4628('0x12')]()]+_0x4628('0x25'),_0x2d4074['result']);_0x32ba27[_0x4628('0x26')]=_0x2d4074[_0x4628('0xc')]['sys_id'];_0x550440(_0x32ba27);})[_0x4628('0x11')](function(_0x2d27d6){logger[_0x4628('0x27')]('['+[_0x4cadee[_0x4628('0x12')]()]+']',_0x2d27d6[_0x4628('0x13')]);_0x13cd06(_0x2d27d6['message']);});});}function getEndUser(_0x3fdbc9,_0x117274,_0x414690,_0x5a0eda,_0x1be16f){return function(_0x9ba882){logger[_0x4628('0xf')]('['+[_0x3fdbc9[_0x4628('0x12')]()]+_0x4628('0x28'),_0x9ba882);return new Promise(function(_0x177d17,_0x55b94b){var _0x5c30ff={'method':_0x4628('0xa'),'uri':_0x414690+'sys_user?sysparm_query=phone%3D'+_0x9ba882[_0x4628('0x21')]+'&'+_0x5a0eda+'&'+_0x1be16f,'auth':_0x117274,'json':!![]};return rp(_0x5c30ff)['then'](function(_0xfda806){if(_0xfda806['result']['length']>0x0){_0x9ba882[_0x4628('0x26')]=_0xfda806[_0x4628('0xc')][0x0][_0x4628('0xe')];logger[_0x4628('0xf')]('['+[_0x3fdbc9[_0x4628('0x12')]()]+_0x4628('0x29'),_0x9ba882);_0x177d17(_0x9ba882);}else{return createEndUser(_0x3fdbc9,_0x117274,_0x9ba882,_0x414690,_0x5a0eda)[_0x4628('0x24')](function(_0x1339e1){logger[_0x4628('0xf')]('['+[_0x3fdbc9[_0x4628('0x12')]()]+_0x4628('0x2a'),_0x1339e1);_0x177d17(_0x1339e1);});}})[_0x4628('0x11')](function(_0x5be7f6){logger[_0x4628('0x27')]('['+[_0x3fdbc9[_0x4628('0x12')]()]+']',_0x5be7f6[_0x4628('0x13')]);_0x55b94b(_0x5be7f6[_0x4628('0x13')]);});});};}function getCustomFields(_0x3d3752,_0x4f0e39){var _0x7f6b30={};if(_0x3d3752[_0x4628('0x18')]>0x0){_[_0x4628('0x2b')](_0x3d3752,function(_0x311c89){if(_['includes']([_0x4628('0x2c'),_0x4628('0x2d')],_0x311c89[_0x4628('0x2e')])&&_0x311c89[_0x4628('0x2f')]&&!_0x311c89[_0x4628('0x30')]){_0x7f6b30[_0x311c89[_0x4628('0x2f')]['toLowerCase']()]=_0x311c89[_0x4628('0x31')][_0x4628('0x32')]();}else if(_[_0x4628('0x33')]([_0x4628('0x2c'),_0x4628('0x2d')],_0x311c89['type'])&&_0x311c89[_0x4628('0x34')]&&_0x311c89[_0x4628('0x30')]){_0x7f6b30[_0x311c89[_0x4628('0x34')]['toLowerCase']()]=_0x311c89[_0x4628('0x31')][_0x4628('0x32')]();}else if(_0x311c89[_0x4628('0x2e')]===_0x4628('0x35')&&_0x311c89[_0x4628('0x36')]&&_0x311c89[_0x4628('0x34')]&&_0x311c89[_0x4628('0x30')]){_0x7f6b30[_0x311c89[_0x4628('0x34')]['toLowerCase']()]=_0x4f0e39[_0x311c89['variableName']][_0x4628('0x32')]();}else if(_0x311c89[_0x4628('0x2e')]===_0x4628('0x37')&&_0x311c89[_0x4628('0x38')]&&_0x311c89[_0x4628('0x38')][_0x4628('0x39')]&&_0x311c89[_0x4628('0x34')]&&_0x311c89['customField']){_0x7f6b30[_0x311c89['idField'][_0x4628('0x3a')]()]=_0x4f0e39[_0x311c89[_0x4628('0x38')][_0x4628('0x39')]['toLowerCase']()][_0x4628('0x32')]();}});}return _0x7f6b30;}function getTicket(_0x1387bf,_0x3d9536,_0xf32da0,_0xe195f0,_0xe2bddb,_0x1e3b50){return function(_0x2c50c0){logger['info']('['+[_0x1387bf[_0x4628('0x12')]()]+_0x4628('0x3b'),_0x2c50c0);return new Promise(function(_0xf5d00b,_0x26f8f9){var _0x4596c1=_0x1387bf[_0x4628('0x3a')]()===_0x4628('0x3c')?_0x2c50c0[_0x4628('0x1b')]:_0x2c50c0['endUserId'];var _0x4c495c={'method':_0x4628('0x1f'),'uri':_0xf32da0+_0x4628('0x3d')+'?'+_0x1e3b50,'body':Object[_0x4628('0x3e')]({},{'active':_0x4628('0x1a'),'caller_id':_0x4596c1,'assigned_to':_0x2c50c0[_0x4628('0x1b')],'short_description':intUtil['getString'](_0xe195f0[_0x4628('0x3f')],_0xe2bddb,'\x20'),'description':intUtil[_0x4628('0x40')](_0xe195f0[_0x4628('0x41')],_0xe2bddb,'\x0a')},getCustomFields(_0xe195f0[_0x4628('0x42')],_0xe2bddb)),'auth':_0x3d9536,'json':!![]};return rp(_0x4c495c)['then'](function(_0x307eba){logger[_0x4628('0xf')]('['+[_0x1387bf['toUpperCase']()]+_0x4628('0x43'),_0x307eba[_0x4628('0xc')]);_0x2c50c0[_0x4628('0x44')]=_0x307eba[_0x4628('0xc')]['sys_id'];_0x2c50c0['ticketNumber']=_0x307eba[_0x4628('0xc')][_0x4628('0x45')];logger[_0x4628('0xf')]('['+[_0x1387bf[_0x4628('0x12')]()]+_0x4628('0x46'),_0x2c50c0);_0xf5d00b(_0x2c50c0);})[_0x4628('0x11')](function(_0x12e1e0){logger['error']('['+[_0x1387bf['toUpperCase']()]+']',_0x12e1e0[_0x4628('0x13')]);_0x26f8f9(_0x12e1e0['message']);});});};}function createRemoteTag(_0x585eb0,_0x221aa9,_0x1d7e47,_0x539518){return new Promise(function(_0x58b955,_0x40dd28){var _0x49b2ee={'method':_0x4628('0x1f'),'uri':_0x1d7e47+_0x4628('0x47')+'?'+_0x539518,'body':{'short_description':_0x585eb0,'global':!![],'active':!![],'name':_0x585eb0},'auth':_0x221aa9,'json':!![]};return rp(_0x49b2ee)[_0x4628('0x24')](function(_0x468ef0){var _0x7e4862=_0x468ef0[_0x4628('0xc')][_0x4628('0xe')];_0x58b955(_0x7e4862);});});}function getRemoteTag(_0x4a3b63,_0x4786f7,_0x5a4744,_0x1ee28a,_0x309b08){return new Promise(function(_0x4847a2,_0x49607f){var _0x50b2a3={'method':_0x4628('0xa'),'uri':_0x5a4744+_0x4628('0x47')+'?sysparm_query=name%3D'+_0x4a3b63+'&'+_0x1ee28a,'auth':_0x4786f7,'json':!![]};return rp(_0x50b2a3)['then'](function(_0x3ae241){if(_0x3ae241[_0x4628('0xc')][_0x4628('0x18')]>0x0){var _0x5e3bd6=_0x3ae241[_0x4628('0xc')][0x0]['sys_id'];_0x4847a2(_0x5e3bd6);}else{return createRemoteTag(_0x4a3b63,_0x4786f7,_0x5a4744,_0x1ee28a)['then'](function(_0xd71d1c){_0x4847a2(_0xd71d1c);});}});});}function assignTagToIncident(_0x5e89cb,_0x4d9a04,_0x4d644d,_0x2c8b8c,_0x439283){return new Promise(function(_0x27587d,_0x241303){var _0x161d4a={'method':_0x4628('0x1f'),'uri':_0x4d644d+_0x4628('0x48')+'?'+_0x439283,'body':{'label':_0x5e89cb,'table':_0x4628('0x3d'),'id_type':_0x4628('0x49'),'table_key':_0x2c8b8c['ticketId'],'title':_0x4628('0x4a')+_0x2c8b8c[_0x4628('0x4b')],'id_display':_0x2c8b8c[_0x4628('0x4b')]},'auth':_0x4d9a04,'json':!![]};return rp(_0x161d4a)[_0x4628('0x24')](function(_0x21d24d){_0x27587d();})[_0x4628('0x11')](function(){_0x27587d();});});}function manageTags(_0x4461e0,_0x4d2d94,_0x50fce9,_0x23a060,_0x138df9,_0x23a85a,_0x44aa16){return new Promise(function(_0x1a3636,_0x708d1a){var _0x511eab=[];_0x4d2d94['forEach'](function(_0xf76cb3){_0x511eab['push'](getRemoteTag(_0xf76cb3,_0x50fce9,_0x23a060,_0x23a85a,_0x44aa16));});return Promise[_0x4628('0x4c')](_0x511eab)[_0x4628('0x24')](function(_0x5c411e){if(_0x5c411e[_0x4628('0x18')]){logger['info']('['+[_0x4461e0['toUpperCase']()]+_0x4628('0x4d'),_0x5c411e);var _0x290889=[];_0x5c411e[_0x4628('0x2b')](function(_0x4fe16c){_0x290889[_0x4628('0x4e')](assignTagToIncident(_0x4fe16c,_0x50fce9,_0x23a060,_0x138df9,_0x23a85a));});return Promise['all'](_0x290889)[_0x4628('0x24')](function(){_0x1a3636();})[_0x4628('0x11')](function(){_0x1a3636();});}else{_0x1a3636();}});});}function getTags(_0x59241d,_0x5258ef,_0x211d2a,_0x587ab5,_0x562bf6,_0x5f0c61){return function(_0x1ed2d0){return new Promise(function(_0x1045ff,_0xc5dfae){var _0x94a41b=[];var _0x46b924=_0x587ab5['Tags'];if(_0x46b924&&_0x46b924[_0x4628('0x18')]>0x0){_0x94a41b=_[_0x4628('0x4f')](_0x46b924,_0x4628('0x39'));}if(_0x94a41b[_0x4628('0x18')]>0x0){return manageTags(_0x59241d,_0x94a41b,_0x5258ef,_0x211d2a,_0x1ed2d0,_0x562bf6,_0x5f0c61)['then'](function(){_0x1045ff(_0x1ed2d0);});}else{_0x1045ff(_0x1ed2d0);}});};}function emit(_0x4c4485,_0xef194f,_0x5f1517){var _0x4dca87='%26sysparm_record_target%3Dincident'+_0x4628('0x50')+_0x4628('0x51')+_0x4628('0x52');var _0x78adfe={'uri':_0x4c4485+_0x4628('0x53')+_0x5f1517+_0x4dca87};io['to'](util[_0x4628('0x54')](_0x4628('0x55'),_0xef194f))['emit'](_0x4628('0x56'),_0x78adfe);}exports['cs']=function(_0xdd46e7,_0x1f62f1,_0x23f74d,_0x334a9e,_0x584e0c,_0x58f4d0,_0x5c120c,_0x38b259){var _0x4332e7={};var _0x5e72ce={'user':_0x58f4d0['username'],'pass':_0x58f4d0[_0x4628('0x57')]};var _0x1f1e7a=_0x4628('0x58');var _0x4a9ef7=_0x4628('0x59');_0x58f4d0[_0x4628('0x5a')]=intUtil[_0x4628('0x5b')](_0x58f4d0[_0x4628('0x5a')]);_0x58f4d0[_0x4628('0x5c')]=intUtil[_0x4628('0x5b')](_0x58f4d0[_0x4628('0x5c')]);var _0x1e6b9d=util[_0x4628('0x54')](_0x4628('0x5d'),_0x58f4d0[_0x4628('0x5a')]);_0x4332e7['userEmail']=!_[_0x4628('0x5e')](_0x334a9e)?_0x334a9e[_0x4628('0x5f')]:null;_0x4332e7['adminEmail']=_0x58f4d0[_0x4628('0x5f')];_0x4332e7[_0x4628('0x21')]=_0x38b259[_0x4628('0x3a')]()==='outbound'?_0x1f62f1[_0x4628('0x60')]:_0x1f62f1['calleridnum'];_0x4332e7[_0x4628('0x61')]=_0x38b259===_0x4628('0x62')||_0x38b259===_0x4628('0x63')?_0x4628('0x62'):_0x4628('0x3c');var _0x3c9137=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x58f4d0[_0x4628('0x5c')],_0x1f62f1[_0x4628('0x64')],md5(_0x1f62f1['uniqueid']));if(_0x584e0c&&_0x584e0c[_0x4628('0x65')]){logger['info'](_0x4628('0x66'),_0x4628('0x67'));_0x1f62f1['recordingURL']=_0x3c9137;}else if(_0x5c120c&&_0x5c120c[_0x4628('0x68')]&&_0x5c120c[_0x4628('0x68')]!==_0x4628('0x69')){logger[_0x4628('0xf')](_0x4628('0x6a'),'Recording\x20is\x20enabled!');_0x1f62f1[_0x4628('0x6b')]=_0x3c9137;}else{_0x1f62f1[_0x4628('0x6b')]='';}return getAdminUser(_0x38b259,_0x5e72ce,_0x4332e7,_0x1e6b9d,_0x4a9ef7,_0x1f1e7a)[_0x4628('0x24')](getUser(_0x38b259,_0x5e72ce,_0x1e6b9d,_0x4a9ef7,_0x1f1e7a))['then'](getEndUser(_0x38b259,_0x5e72ce,_0x1e6b9d,_0x4a9ef7,_0x1f1e7a))[_0x4628('0x24')](getTicket(_0x38b259,_0x5e72ce,_0x1e6b9d,_0x23f74d,_0x1f62f1,_0x4a9ef7))[_0x4628('0x24')](function(_0x5bda3e){logger[_0x4628('0xf')](util['format'](_0x4628('0x6c'),_0x5bda3e['ticketId']));logger['info'](util[_0x4628('0x54')](_0x4628('0x6d'),_0x38b259));if(_0x38b259!=='unmanaged'){logger[_0x4628('0xf')]('['+[_0x38b259[_0x4628('0x12')]()]+']',_0x4628('0x6e'));emit(_0x58f4d0[_0x4628('0x5a')],_0x334a9e[_0x4628('0x39')],_0x5bda3e[_0x4628('0x44')]);}})['catch'](function(_0x13553d){logger[_0x4628('0x27')]('['+[_0x38b259[_0x4628('0x12')]()]+_0x4628('0x6f'),util[_0x4628('0x70')](_0x13553d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file