Built motion from commit (unavailable).|2.5.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index e8d89b0..31ca90a 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x627e=['variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','ticketId','Incident\x20-\x20','ticketNumber','all','push','Tags','%255EORDERBYDESCnumber','format','user:%s','emit','trigger:browser:url','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','email','outbound','destcalleridnum','calleridnum','unmanaged','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','[OUTBOUND]','recordingURL','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','util','md5','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','info','],\x20getAdminUser\x20crm','catch','toUpperCase','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','GET','],\x20getUser\x20rp\x20obj','true','userId','adminEmail','],\x20getUser\x20crm','error',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','user','System','endUserNumber','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','customField','toLowerCase','toString','includes','string','idField'];(function(_0x18ab2a,_0x4debcd){var _0x16dcee=function(_0x10107a){while(--_0x10107a){_0x18ab2a['push'](_0x18ab2a['shift']());}};_0x16dcee(++_0x4debcd);}(_0x627e,0x14a));var _0xe627=function(_0x14d9ed,_0x318a17){_0x14d9ed=_0x14d9ed-0x0;var _0x3885e2=_0x627e[_0x14d9ed];return _0x3885e2;};'use strict';var _=require(_0xe627('0x0'));var Promise=require(_0xe627('0x1'));var rp=require(_0xe627('0x2'));var util=require(_0xe627('0x3'));var md5=require(_0xe627('0x4'));var Redis=require('ioredis');var intUtil=require(_0xe627('0x5'));var config=require(_0xe627('0x6'));var logger=require(_0xe627('0x7'))('servicenow');config['redis']=_['defaults'](config[_0xe627('0x8')],{'host':_0xe627('0x9'),'port':0x18eb});var io=require(_0xe627('0xa'))(new Redis(config[_0xe627('0x8')]));function getAdminUser(_0xd5016e,_0xe065b,_0x4bae52,_0x3f2948,_0x4c9bf9,_0x56549e){return new Promise(function(_0x4411c0,_0x952c23){var _0x5e1f00={'method':'GET','uri':_0x3f2948+_0xe627('0xb')+'&'+_0x4c9bf9+'&'+_0x56549e,'auth':_0xe065b,'json':!![]};return rp(_0x5e1f00)[_0xe627('0xc')](function(_0x1a3e35){if(_0x1a3e35[_0xe627('0xd')][_0xe627('0xe')]>0x0){_0x4bae52[_0xe627('0xf')]=_0x1a3e35[_0xe627('0xd')][0x0][_0xe627('0x10')];}logger[_0xe627('0x11')]('['+[_0xd5016e['toUpperCase']()]+_0xe627('0x12'),_0x4bae52);_0x4411c0(_0x4bae52);})[_0xe627('0x13')](function(_0x9f7eef){logger['error']('['+[_0xd5016e[_0xe627('0x14')]()]+']',_0x9f7eef[_0xe627('0x15')]);_0x952c23(_0x9f7eef[_0xe627('0x15')]);});});}function getUser(_0x119d9c,_0x62896f,_0x6a9a15,_0x271325,_0x54720a){return function(_0x241544){logger[_0xe627('0x11')]('['+[_0x119d9c[_0xe627('0x14')]()]+_0xe627('0x16'),_0x241544);return new Promise(function(_0x403982,_0x30da02){if(intUtil[_0xe627('0x17')](_0x241544[_0xe627('0x18')])){var _0x538b22={'method':_0xe627('0x19'),'uri':_0x6a9a15+'sys_user?sysparm_query=email%3D'+_0x241544[_0xe627('0x18')]+'&'+_0x271325+'&'+_0x54720a,'auth':_0x62896f,'json':!![]};logger['info']('['+[_0x119d9c['toUpperCase']()]+_0xe627('0x1a'),_0x538b22);return rp(_0x538b22)['then'](function(_0x2b2c62){logger[_0xe627('0x11')]('['+[_0x119d9c['toUpperCase']()]+'],\x20getUser\x20entity',_0x2b2c62);if(_0x2b2c62['result'][_0xe627('0xe')]>0x0&&String(_0x2b2c62[_0xe627('0xd')][0x0]['active'])===_0xe627('0x1b')){_0x241544[_0xe627('0x1c')]=_0x2b2c62['result'][0x0][_0xe627('0x10')];}else{_0x241544[_0xe627('0x1c')]=_0x241544['adminId'];_0x241544[_0xe627('0x18')]=_0x241544[_0xe627('0x1d')];}logger[_0xe627('0x11')]('['+[_0x119d9c['toUpperCase']()]+_0xe627('0x1e'),_0x241544);_0x403982(_0x241544);})[_0xe627('0x13')](function(_0x1a5081){logger[_0xe627('0x1f')]('['+[_0x119d9c['toUpperCase']()]+']',_0x1a5081[_0xe627('0x15')]);_0x30da02(_0x1a5081[_0xe627('0x15')]);});}else{logger[_0xe627('0x11')]('['+[_0x119d9c[_0xe627('0x14')]()]+_0xe627('0x20'));_0x241544[_0xe627('0x1c')]=_0x241544[_0xe627('0xf')];_0x241544[_0xe627('0x18')]=_0x241544[_0xe627('0x1d')];_0x403982(_0x241544);}});};}function createEndUser(_0x58c728,_0x5ad327,_0x5aeba1,_0x5cd7c8,_0x1e0bd7){logger[_0xe627('0x11')]('['+[_0x58c728['toUpperCase']()]+_0xe627('0x21'),_0x5aeba1);return new Promise(function(_0x54029d,_0x23e934){var _0x498e1f={'method':_0xe627('0x22'),'uri':_0x5cd7c8+_0xe627('0x23')+_0x1e0bd7,'body':{'user_name':_0x5aeba1['endUserNumber'],'roles':_0xe627('0x24'),'first_name':_0x5aeba1['endUserNumber'],'active':_0xe627('0x1b'),'date_format':_0xe627('0x25'),'phone':_0x5aeba1[_0xe627('0x26')]},'auth':_0x5ad327,'json':!![]};return rp(_0x498e1f)[_0xe627('0xc')](function(_0x4098de){logger[_0xe627('0x11')]('['+[_0x58c728[_0xe627('0x14')]()]+_0xe627('0x27'),_0x4098de[_0xe627('0xd')]);_0x5aeba1[_0xe627('0x28')]=_0x4098de[_0xe627('0xd')]['sys_id'];_0x54029d(_0x5aeba1);})['catch'](function(_0x183fed){logger['error']('['+[_0x58c728[_0xe627('0x14')]()]+']',_0x183fed['message']);_0x23e934(_0x183fed['message']);});});}function getEndUser(_0x422451,_0x5cd337,_0x566161,_0x103c0b,_0x787408){return function(_0x55f001){logger['info']('['+[_0x422451['toUpperCase']()]+'],\x20getEndUser\x20input\x20crm',_0x55f001);return new Promise(function(_0x2ff49c,_0x4c746b){var _0x39338c={'method':_0xe627('0x19'),'uri':_0x566161+'sys_user?sysparm_query=phone%3D'+_0x55f001[_0xe627('0x26')]+'&'+_0x103c0b+'&'+_0x787408,'auth':_0x5cd337,'json':!![]};return rp(_0x39338c)[_0xe627('0xc')](function(_0x59b645){if(_0x59b645[_0xe627('0xd')][_0xe627('0xe')]>0x0){_0x55f001[_0xe627('0x28')]=_0x59b645[_0xe627('0xd')][0x0][_0xe627('0x10')];logger[_0xe627('0x11')]('['+[_0x422451['toUpperCase']()]+_0xe627('0x29'),_0x55f001);_0x2ff49c(_0x55f001);}else{return createEndUser(_0x422451,_0x5cd337,_0x55f001,_0x566161,_0x103c0b)['then'](function(_0x26afc2){logger['info']('['+[_0x422451[_0xe627('0x14')]()]+_0xe627('0x2a'),_0x26afc2);_0x2ff49c(_0x26afc2);});}})[_0xe627('0x13')](function(_0x21a533){logger[_0xe627('0x1f')]('['+[_0x422451[_0xe627('0x14')]()]+']',_0x21a533[_0xe627('0x15')]);_0x4c746b(_0x21a533[_0xe627('0x15')]);});});};}function getCustomFields(_0x2119bb,_0x415a25){var _0x1744f5={};if(_0x2119bb[_0xe627('0xe')]>0x0){_[_0xe627('0x2b')](_0x2119bb,function(_0x5e6c80){if(_['includes'](['string','picklist'],_0x5e6c80['type'])&&_0x5e6c80['nameField']&&!_0x5e6c80[_0xe627('0x2c')]){_0x1744f5[_0x5e6c80['nameField'][_0xe627('0x2d')]()]=_0x5e6c80['content'][_0xe627('0x2e')]();}else if(_[_0xe627('0x2f')]([_0xe627('0x30'),'picklist'],_0x5e6c80['type'])&&_0x5e6c80[_0xe627('0x31')]&&_0x5e6c80['customField']){_0x1744f5[_0x5e6c80['idField'][_0xe627('0x2d')]()]=_0x5e6c80['content'][_0xe627('0x2e')]();}else if(_0x5e6c80['type']==='variable'&&_0x5e6c80[_0xe627('0x32')]&&_0x5e6c80[_0xe627('0x31')]&&_0x5e6c80[_0xe627('0x2c')]){_0x1744f5[_0x5e6c80['idField']['toLowerCase']()]=_0x415a25[_0x5e6c80[_0xe627('0x32')]]['toString']();}else if(_0x5e6c80['type']===_0xe627('0x33')&&_0x5e6c80[_0xe627('0x34')]&&_0x5e6c80[_0xe627('0x34')][_0xe627('0x35')]&&_0x5e6c80[_0xe627('0x31')]&&_0x5e6c80[_0xe627('0x2c')]){_0x1744f5[_0x5e6c80['idField'][_0xe627('0x2d')]()]=_0x415a25[_0x5e6c80[_0xe627('0x34')]['name']['toLowerCase']()][_0xe627('0x2e')]();}});}return _0x1744f5;}function getTicket(_0x42a7c0,_0x1f6ee5,_0x18bd41,_0x152076,_0x34d80a,_0x1ea340){return function(_0x4e0b50){logger[_0xe627('0x11')]('['+[_0x42a7c0['toUpperCase']()]+_0xe627('0x36'),_0x4e0b50);return new Promise(function(_0xcd19f5,_0x367a38){var _0x4c5185=_0x42a7c0[_0xe627('0x2d')]()==='outbound'?_0x4e0b50[_0xe627('0x1c')]:_0x4e0b50[_0xe627('0x28')];var _0x375e05={'method':_0xe627('0x22'),'uri':_0x18bd41+_0xe627('0x37')+'?'+_0x1ea340,'body':Object['assign']({},{'active':_0xe627('0x1b'),'caller_id':_0x4c5185,'assigned_to':_0x4e0b50[_0xe627('0x1c')],'short_description':intUtil[_0xe627('0x38')](_0x152076[_0xe627('0x39')],_0x34d80a,'\x20'),'description':intUtil[_0xe627('0x38')](_0x152076[_0xe627('0x3a')],_0x34d80a,'\x0a')},getCustomFields(_0x152076[_0xe627('0x3b')],_0x34d80a)),'auth':_0x1f6ee5,'json':!![]};return rp(_0x375e05)[_0xe627('0xc')](function(_0x2544d8){logger[_0xe627('0x11')]('['+[_0x42a7c0['toUpperCase']()]+_0xe627('0x3c'),_0x2544d8[_0xe627('0xd')]);_0x4e0b50['ticketId']=_0x2544d8[_0xe627('0xd')][_0xe627('0x10')];_0x4e0b50['ticketNumber']=_0x2544d8[_0xe627('0xd')][_0xe627('0x3d')];logger['info']('['+[_0x42a7c0[_0xe627('0x14')]()]+_0xe627('0x3e'),_0x4e0b50);_0xcd19f5(_0x4e0b50);})['catch'](function(_0x27a41f){logger['error']('['+[_0x42a7c0['toUpperCase']()]+']',_0x27a41f['message']);_0x367a38(_0x27a41f['message']);});});};}function createRemoteTag(_0x5ce19d,_0x256b65,_0x285229,_0x3a7f0d){return new Promise(function(_0x131250,_0x16eeff){var _0x69a54e={'method':'POST','uri':_0x285229+_0xe627('0x3f')+'?'+_0x3a7f0d,'body':{'short_description':_0x5ce19d,'global':!![],'active':!![],'name':_0x5ce19d},'auth':_0x256b65,'json':!![]};return rp(_0x69a54e)[_0xe627('0xc')](function(_0x579472){var _0x478d28=_0x579472['result'][_0xe627('0x10')];_0x131250(_0x478d28);});});}function getRemoteTag(_0x324b0b,_0x2aead5,_0x40e935,_0x375b8c,_0x33e43a){return new Promise(function(_0x14ba41,_0x890cbc){var _0x4d88d0={'method':_0xe627('0x19'),'uri':_0x40e935+'label'+_0xe627('0x40')+_0x324b0b+'&'+_0x375b8c,'auth':_0x2aead5,'json':!![]};return rp(_0x4d88d0)['then'](function(_0x1f1413){if(_0x1f1413[_0xe627('0xd')][_0xe627('0xe')]>0x0){var _0xe64a20=_0x1f1413[_0xe627('0xd')][0x0][_0xe627('0x10')];_0x14ba41(_0xe64a20);}else{return createRemoteTag(_0x324b0b,_0x2aead5,_0x40e935,_0x375b8c)[_0xe627('0xc')](function(_0x36c13e){_0x14ba41(_0x36c13e);});}});});}function assignTagToIncident(_0x1f0d6c,_0x480ac3,_0xe4c06d,_0x45cc2e,_0x3c19ab){return new Promise(function(_0x2e32ea,_0x1d81af){var _0x5cbaa4={'method':'POST','uri':_0xe4c06d+_0xe627('0x41')+'?'+_0x3c19ab,'body':{'label':_0x1f0d6c,'table':_0xe627('0x37'),'id_type':'Incident','table_key':_0x45cc2e[_0xe627('0x42')],'title':_0xe627('0x43')+_0x45cc2e[_0xe627('0x44')],'id_display':_0x45cc2e[_0xe627('0x44')]},'auth':_0x480ac3,'json':!![]};return rp(_0x5cbaa4)[_0xe627('0xc')](function(_0x34aec0){_0x2e32ea();})[_0xe627('0x13')](function(){_0x2e32ea();});});}function manageTags(_0x25dccf,_0x4bc086,_0x26e6a3,_0x4f5595,_0x3601ca,_0x35ef04,_0x2a2c73){return new Promise(function(_0x24c680,_0x4bf6ac){var _0x4c04cc=[];_0x4bc086[_0xe627('0x2b')](function(_0x266b11){_0x4c04cc['push'](getRemoteTag(_0x266b11,_0x26e6a3,_0x4f5595,_0x35ef04,_0x2a2c73));});return Promise[_0xe627('0x45')](_0x4c04cc)[_0xe627('0xc')](function(_0x5a81a8){if(_0x5a81a8[_0xe627('0xe')]){logger[_0xe627('0x11')]('['+[_0x25dccf['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x5a81a8);var _0x364496=[];_0x5a81a8['forEach'](function(_0x43e247){_0x364496[_0xe627('0x46')](assignTagToIncident(_0x43e247,_0x26e6a3,_0x4f5595,_0x3601ca,_0x35ef04));});return Promise[_0xe627('0x45')](_0x364496)['then'](function(){_0x24c680();})[_0xe627('0x13')](function(){_0x24c680();});}else{_0x24c680();}});});}function getTags(_0x360aa0,_0x38384f,_0x4521ab,_0x54ffa6,_0x57e4fd,_0x17b510){return function(_0x44e9e3){return new Promise(function(_0x5904e9,_0x1fdb0f){var _0x48236e=[];var _0x5c281f=_0x54ffa6[_0xe627('0x47')];if(_0x5c281f&&_0x5c281f[_0xe627('0xe')]>0x0){_0x48236e=_['map'](_0x5c281f,'name');}if(_0x48236e[_0xe627('0xe')]>0x0){return manageTags(_0x360aa0,_0x48236e,_0x38384f,_0x4521ab,_0x44e9e3,_0x57e4fd,_0x17b510)[_0xe627('0xc')](function(){_0x5904e9(_0x44e9e3);});}else{_0x5904e9(_0x44e9e3);}});};}function emit(_0x99536f,_0x1bd300,_0x421758){var _0x17d03b='%26sysparm_record_target%3Dincident'+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+'%26sysparm_record_list%3Dactive%253Dtrue'+_0xe627('0x48');var _0x308bb2={'uri':_0x99536f+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x421758+_0x17d03b};io['to'](util[_0xe627('0x49')](_0xe627('0x4a'),_0x1bd300))[_0xe627('0x4b')](_0xe627('0x4c'),_0x308bb2);}exports['cs']=function(_0x51258f,_0xf62c81,_0xba58be,_0x414403,_0x5de48d,_0x574837,_0x36b75a,_0x18b504){var _0x1bef89={};var _0x4c6099={'user':_0x574837['username'],'pass':_0x574837['password']};var _0x58cbd8='sysparm_limit=1';var _0x45d2c2=_0xe627('0x4d');_0x574837[_0xe627('0x4e')]=intUtil[_0xe627('0x4f')](_0x574837[_0xe627('0x4e')]);_0x574837[_0xe627('0x50')]=intUtil['stripTrailingSlash'](_0x574837[_0xe627('0x50')]);var _0x13979f=util[_0xe627('0x49')](_0xe627('0x51'),_0x574837[_0xe627('0x4e')]);_0x1bef89['userEmail']=!_['isNil'](_0x414403)?_0x414403['email']:null;_0x1bef89[_0xe627('0x1d')]=_0x574837[_0xe627('0x52')];_0x1bef89['endUserNumber']=_0x18b504[_0xe627('0x2d')]()===_0xe627('0x53')?_0xf62c81[_0xe627('0x54')]:_0xf62c81[_0xe627('0x55')];_0x1bef89['callDirection']=_0x18b504==='queue'||_0x18b504===_0xe627('0x56')?'queue':_0xe627('0x53');var _0x388b23=util[_0xe627('0x49')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x574837['serverUrl'],_0xf62c81[_0xe627('0x57')],md5(_0xf62c81['uniqueid']));if(_0x5de48d&&_0x5de48d['monitor_format']){logger['info'](_0xe627('0x58'),_0xe627('0x59'));_0xf62c81['recordingURL']=_0x388b23;}else if(_0x36b75a&&_0x36b75a[_0xe627('0x5a')]&&_0x36b75a[_0xe627('0x5a')]!=='none'){logger[_0xe627('0x11')](_0xe627('0x5b'),_0xe627('0x59'));_0xf62c81[_0xe627('0x5c')]=_0x388b23;}else{_0xf62c81[_0xe627('0x5c')]='';}return getAdminUser(_0x18b504,_0x4c6099,_0x1bef89,_0x13979f,_0x45d2c2,_0x58cbd8)[_0xe627('0xc')](getUser(_0x18b504,_0x4c6099,_0x13979f,_0x45d2c2,_0x58cbd8))['then'](getEndUser(_0x18b504,_0x4c6099,_0x13979f,_0x45d2c2,_0x58cbd8))[_0xe627('0xc')](getTicket(_0x18b504,_0x4c6099,_0x13979f,_0xba58be,_0xf62c81,_0x45d2c2))[_0xe627('0xc')](function(_0x4a69dc){logger[_0xe627('0x11')](util[_0xe627('0x49')]('The\x20ticket\x20ID\x20is:\x20%s',_0x4a69dc[_0xe627('0x42')]));logger[_0xe627('0x11')](util[_0xe627('0x49')]('call\x20direction:\x20%s',_0x18b504));if(_0x18b504!=='unmanaged'){logger[_0xe627('0x11')]('['+[_0x18b504[_0xe627('0x14')]()]+']',_0xe627('0x5d'));emit(_0x574837[_0xe627('0x4e')],_0x414403[_0xe627('0x35')],_0x4a69dc[_0xe627('0x42')]);}})[_0xe627('0x13')](function(_0x146180){logger[_0xe627('0x1f')]('['+[_0x18b504[_0xe627('0x14')]()]+_0xe627('0x5e'),util['inspect'](_0x146180,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x5fdc=['picklist','type','nameField','customField','toString','idField','content','variable','toLowerCase','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Descriptions',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','username','password','sysparm_display_value=true','stripTrailingSlash','serverUrl','%s/api/now/table/','remoteUri','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string'];(function(_0x34bf97,_0xc60f9d){var _0x292719=function(_0x31354e){while(--_0x31354e){_0x34bf97['push'](_0x34bf97['shift']());}};_0x292719(++_0xc60f9d);}(_0x5fdc,0x127));var _0xc5fd=function(_0x481b7d,_0x33d662){_0x481b7d=_0x481b7d-0x0;var _0x5a0db5=_0x5fdc[_0x481b7d];return _0x5a0db5;};'use strict';var _=require(_0xc5fd('0x0'));var Promise=require(_0xc5fd('0x1'));var rp=require(_0xc5fd('0x2'));var util=require(_0xc5fd('0x3'));var md5=require(_0xc5fd('0x4'));var Redis=require(_0xc5fd('0x5'));var intUtil=require(_0xc5fd('0x6'));var config=require(_0xc5fd('0x7'));var logger=require(_0xc5fd('0x8'))(_0xc5fd('0x9'));config[_0xc5fd('0xa')]=_[_0xc5fd('0xb')](config[_0xc5fd('0xa')],{'host':_0xc5fd('0xc'),'port':0x18eb});var io=require(_0xc5fd('0xd'))(new Redis(config['redis']));function getAdminUser(_0x5d86e5,_0x493389,_0x224801,_0x46bce3,_0x158e58,_0x45c91f){return new Promise(function(_0x4e6d35,_0x4e1e94){var _0x3442dd={'method':_0xc5fd('0xe'),'uri':_0x46bce3+_0xc5fd('0xf')+'&'+_0x158e58+'&'+_0x45c91f,'auth':_0x493389,'json':!![]};return rp(_0x3442dd)[_0xc5fd('0x10')](function(_0x468f58){if(_0x468f58[_0xc5fd('0x11')]['length']>0x0){_0x224801[_0xc5fd('0x12')]=_0x468f58['result'][0x0]['sys_id'];}logger[_0xc5fd('0x13')]('['+[_0x5d86e5[_0xc5fd('0x14')]()]+_0xc5fd('0x15'),_0x224801);_0x4e6d35(_0x224801);})[_0xc5fd('0x16')](function(_0x2e77a8){logger[_0xc5fd('0x17')]('['+[_0x5d86e5[_0xc5fd('0x14')]()]+']',_0x2e77a8[_0xc5fd('0x18')]);_0x4e1e94(_0x2e77a8['message']);});});}function getUser(_0x124651,_0x103c3d,_0x2221da,_0x3404e0,_0x4d3636){return function(_0x4fd364){logger['info']('['+[_0x124651['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x4fd364);return new Promise(function(_0x35a9d0,_0x430e52){if(intUtil[_0xc5fd('0x19')](_0x4fd364[_0xc5fd('0x1a')])){var _0x2ee392={'method':_0xc5fd('0xe'),'uri':_0x2221da+_0xc5fd('0x1b')+_0x4fd364['userEmail']+'&'+_0x3404e0+'&'+_0x4d3636,'auth':_0x103c3d,'json':!![]};logger[_0xc5fd('0x13')]('['+[_0x124651[_0xc5fd('0x14')]()]+_0xc5fd('0x1c'),_0x2ee392);return rp(_0x2ee392)[_0xc5fd('0x10')](function(_0x3b3093){logger['info']('['+[_0x124651[_0xc5fd('0x14')]()]+_0xc5fd('0x1d'),_0x3b3093);if(_0x3b3093[_0xc5fd('0x11')][_0xc5fd('0x1e')]>0x0&&String(_0x3b3093['result'][0x0]['active'])===_0xc5fd('0x1f')){_0x4fd364[_0xc5fd('0x20')]=_0x3b3093[_0xc5fd('0x11')][0x0][_0xc5fd('0x21')];}else{_0x4fd364[_0xc5fd('0x20')]=_0x4fd364[_0xc5fd('0x12')];_0x4fd364['userEmail']=_0x4fd364[_0xc5fd('0x22')];}logger[_0xc5fd('0x13')]('['+[_0x124651[_0xc5fd('0x14')]()]+_0xc5fd('0x23'),_0x4fd364);_0x35a9d0(_0x4fd364);})[_0xc5fd('0x16')](function(_0x4020af){logger[_0xc5fd('0x17')]('['+[_0x124651['toUpperCase']()]+']',_0x4020af[_0xc5fd('0x18')]);_0x430e52(_0x4020af['message']);});}else{logger[_0xc5fd('0x13')]('['+[_0x124651[_0xc5fd('0x14')]()]+_0xc5fd('0x24'));_0x4fd364[_0xc5fd('0x20')]=_0x4fd364['adminId'];_0x4fd364[_0xc5fd('0x1a')]=_0x4fd364[_0xc5fd('0x22')];_0x35a9d0(_0x4fd364);}});};}function createEndUser(_0x19c4a0,_0x42cbf0,_0x19df33,_0x209975,_0x541c12){logger[_0xc5fd('0x13')]('['+[_0x19c4a0['toUpperCase']()]+'],\x20createEndUser\x20input\x20crm',_0x19df33);return new Promise(function(_0x12a962,_0x165ee2){var _0x39b21a={'method':_0xc5fd('0x25'),'uri':_0x209975+_0xc5fd('0x26')+_0x541c12,'body':{'user_name':_0x19df33[_0xc5fd('0x27')],'roles':_0xc5fd('0x28'),'first_name':_0x19df33[_0xc5fd('0x27')],'active':'true','date_format':_0xc5fd('0x29'),'phone':_0x19df33[_0xc5fd('0x27')]},'auth':_0x42cbf0,'json':!![]};return rp(_0x39b21a)[_0xc5fd('0x10')](function(_0x3b9699){logger[_0xc5fd('0x13')]('['+[_0x19c4a0[_0xc5fd('0x14')]()]+_0xc5fd('0x2a'),_0x3b9699[_0xc5fd('0x11')]);_0x19df33[_0xc5fd('0x2b')]=_0x3b9699[_0xc5fd('0x11')][_0xc5fd('0x21')];_0x12a962(_0x19df33);})[_0xc5fd('0x16')](function(_0x4937a8){logger[_0xc5fd('0x17')]('['+[_0x19c4a0[_0xc5fd('0x14')]()]+']',_0x4937a8[_0xc5fd('0x18')]);_0x165ee2(_0x4937a8[_0xc5fd('0x18')]);});});}function getEndUser(_0x308ba4,_0x3a003b,_0x3fefbe,_0xb719be,_0x358883){return function(_0x545bfc){logger[_0xc5fd('0x13')]('['+[_0x308ba4[_0xc5fd('0x14')]()]+_0xc5fd('0x2c'),_0x545bfc);return new Promise(function(_0xc2c90b,_0x5fe679){var _0x52267e={'method':_0xc5fd('0xe'),'uri':_0x3fefbe+'sys_user?sysparm_query=phone%3D'+_0x545bfc[_0xc5fd('0x27')]+'&'+_0xb719be+'&'+_0x358883,'auth':_0x3a003b,'json':!![]};return rp(_0x52267e)[_0xc5fd('0x10')](function(_0x57f3fc){if(_0x57f3fc[_0xc5fd('0x11')]['length']>0x0){_0x545bfc[_0xc5fd('0x2b')]=_0x57f3fc[_0xc5fd('0x11')][0x0][_0xc5fd('0x21')];logger['info']('['+[_0x308ba4[_0xc5fd('0x14')]()]+_0xc5fd('0x2d'),_0x545bfc);_0xc2c90b(_0x545bfc);}else{return createEndUser(_0x308ba4,_0x3a003b,_0x545bfc,_0x3fefbe,_0xb719be)['then'](function(_0x2e20e0){logger[_0xc5fd('0x13')]('['+[_0x308ba4[_0xc5fd('0x14')]()]+_0xc5fd('0x2e'),_0x2e20e0);_0xc2c90b(_0x2e20e0);});}})[_0xc5fd('0x16')](function(_0x33f669){logger['error']('['+[_0x308ba4[_0xc5fd('0x14')]()]+']',_0x33f669[_0xc5fd('0x18')]);_0x5fe679(_0x33f669[_0xc5fd('0x18')]);});});};}function getCustomFields(_0x2a368e,_0x5d3fce){var _0x559ec4={};if(_0x2a368e['length']>0x0){_[_0xc5fd('0x2f')](_0x2a368e,function(_0x336f2a){if(_[_0xc5fd('0x30')]([_0xc5fd('0x31'),_0xc5fd('0x32')],_0x336f2a[_0xc5fd('0x33')])&&_0x336f2a[_0xc5fd('0x34')]&&!_0x336f2a[_0xc5fd('0x35')]){_0x559ec4[_0x336f2a[_0xc5fd('0x34')]['toLowerCase']()]=_0x336f2a['content'][_0xc5fd('0x36')]();}else if(_['includes']([_0xc5fd('0x31'),_0xc5fd('0x32')],_0x336f2a[_0xc5fd('0x33')])&&_0x336f2a['idField']&&_0x336f2a[_0xc5fd('0x35')]){_0x559ec4[_0x336f2a[_0xc5fd('0x37')]['toLowerCase']()]=_0x336f2a[_0xc5fd('0x38')][_0xc5fd('0x36')]();}else if(_0x336f2a['type']===_0xc5fd('0x39')&&_0x336f2a['variableName']&&_0x336f2a[_0xc5fd('0x37')]&&_0x336f2a[_0xc5fd('0x35')]){_0x559ec4[_0x336f2a['idField'][_0xc5fd('0x3a')]()]=_0x5d3fce[_0x336f2a[_0xc5fd('0x3b')]][_0xc5fd('0x36')]();}else if(_0x336f2a['type']===_0xc5fd('0x3c')&&_0x336f2a[_0xc5fd('0x3d')]&&_0x336f2a['Variable']['name']&&_0x336f2a[_0xc5fd('0x37')]&&_0x336f2a['customField']){_0x559ec4[_0x336f2a['idField']['toLowerCase']()]=_0x5d3fce[_0x336f2a[_0xc5fd('0x3d')][_0xc5fd('0x3e')][_0xc5fd('0x3a')]()][_0xc5fd('0x36')]();}});}return _0x559ec4;}function getTicket(_0x453b02,_0x39eca0,_0x480011,_0x4fde42,_0x4ce654,_0x1d550c){return function(_0x23f4b5){logger[_0xc5fd('0x13')]('['+[_0x453b02['toUpperCase']()]+_0xc5fd('0x3f'),_0x23f4b5);return new Promise(function(_0x51641b,_0x884680){var _0x1c1541=_0x453b02[_0xc5fd('0x3a')]()===_0xc5fd('0x40')?_0x23f4b5[_0xc5fd('0x20')]:_0x23f4b5[_0xc5fd('0x2b')];var _0x54d86c={'method':_0xc5fd('0x25'),'uri':_0x480011+_0xc5fd('0x41')+'?'+_0x1d550c,'body':Object['assign']({},{'active':'true','caller_id':_0x1c1541,'assigned_to':_0x23f4b5[_0xc5fd('0x20')],'short_description':intUtil['getString'](_0x4fde42['Subjects'],_0x4ce654,'\x20'),'description':intUtil[_0xc5fd('0x42')](_0x4fde42[_0xc5fd('0x43')],_0x4ce654,'\x0a')},getCustomFields(_0x4fde42['Fields'],_0x4ce654)),'auth':_0x39eca0,'json':!![]};return rp(_0x54d86c)[_0xc5fd('0x10')](function(_0x53fd29){logger['info']('['+[_0x453b02[_0xc5fd('0x14')]()]+_0xc5fd('0x44'),_0x53fd29[_0xc5fd('0x11')]);_0x23f4b5[_0xc5fd('0x45')]=_0x53fd29[_0xc5fd('0x11')][_0xc5fd('0x21')];_0x23f4b5[_0xc5fd('0x46')]=_0x53fd29[_0xc5fd('0x11')][_0xc5fd('0x47')];logger[_0xc5fd('0x13')]('['+[_0x453b02[_0xc5fd('0x14')]()]+']\x20getTicket\x20crm',_0x23f4b5);_0x51641b(_0x23f4b5);})[_0xc5fd('0x16')](function(_0x101b8f){logger[_0xc5fd('0x17')]('['+[_0x453b02['toUpperCase']()]+']',_0x101b8f[_0xc5fd('0x18')]);_0x884680(_0x101b8f[_0xc5fd('0x18')]);});});};}function createRemoteTag(_0x1a30d5,_0x2ee934,_0x5c7d68,_0xcbd63b){return new Promise(function(_0x5b5ecd,_0x520993){var _0x1ce72c={'method':_0xc5fd('0x25'),'uri':_0x5c7d68+_0xc5fd('0x48')+'?'+_0xcbd63b,'body':{'short_description':_0x1a30d5,'global':!![],'active':!![],'name':_0x1a30d5},'auth':_0x2ee934,'json':!![]};return rp(_0x1ce72c)[_0xc5fd('0x10')](function(_0x275e18){var _0x47cff9=_0x275e18['result'][_0xc5fd('0x21')];_0x5b5ecd(_0x47cff9);});});}function getRemoteTag(_0x7e176e,_0x49194c,_0x4e9495,_0x50e0c7,_0x437c8e){return new Promise(function(_0x5dc7c8,_0x168c53){var _0x476fea={'method':_0xc5fd('0xe'),'uri':_0x4e9495+_0xc5fd('0x48')+_0xc5fd('0x49')+_0x7e176e+'&'+_0x50e0c7,'auth':_0x49194c,'json':!![]};return rp(_0x476fea)[_0xc5fd('0x10')](function(_0x1a8190){if(_0x1a8190['result'][_0xc5fd('0x1e')]>0x0){var _0x390bac=_0x1a8190[_0xc5fd('0x11')][0x0]['sys_id'];_0x5dc7c8(_0x390bac);}else{return createRemoteTag(_0x7e176e,_0x49194c,_0x4e9495,_0x50e0c7)['then'](function(_0x1da8b2){_0x5dc7c8(_0x1da8b2);});}});});}function assignTagToIncident(_0x160469,_0x2f30d6,_0x149483,_0x69367,_0x45f9fd){return new Promise(function(_0x469316,_0x435c61){var _0x2ea29a={'method':_0xc5fd('0x25'),'uri':_0x149483+_0xc5fd('0x4a')+'?'+_0x45f9fd,'body':{'label':_0x160469,'table':_0xc5fd('0x41'),'id_type':_0xc5fd('0x4b'),'table_key':_0x69367[_0xc5fd('0x45')],'title':_0xc5fd('0x4c')+_0x69367[_0xc5fd('0x46')],'id_display':_0x69367['ticketNumber']},'auth':_0x2f30d6,'json':!![]};return rp(_0x2ea29a)[_0xc5fd('0x10')](function(_0xc05f80){_0x469316();})[_0xc5fd('0x16')](function(){_0x469316();});});}function manageTags(_0x53a3ee,_0x32a240,_0x2c1252,_0x277616,_0x3d9bde,_0x522985,_0x1733e7){return new Promise(function(_0xfe9144,_0x5dfd9c){var _0x27a1f5=[];_0x32a240['forEach'](function(_0x2849c3){_0x27a1f5[_0xc5fd('0x4d')](getRemoteTag(_0x2849c3,_0x2c1252,_0x277616,_0x522985,_0x1733e7));});return Promise[_0xc5fd('0x4e')](_0x27a1f5)[_0xc5fd('0x10')](function(_0x3bfa8d){if(_0x3bfa8d[_0xc5fd('0x1e')]){logger['info']('['+[_0x53a3ee['toUpperCase']()]+_0xc5fd('0x4f'),_0x3bfa8d);var _0x1ff40b=[];_0x3bfa8d[_0xc5fd('0x2f')](function(_0xfacbc9){_0x1ff40b[_0xc5fd('0x4d')](assignTagToIncident(_0xfacbc9,_0x2c1252,_0x277616,_0x3d9bde,_0x522985));});return Promise[_0xc5fd('0x4e')](_0x1ff40b)[_0xc5fd('0x10')](function(){_0xfe9144();})[_0xc5fd('0x16')](function(){_0xfe9144();});}else{_0xfe9144();}});});}function getTags(_0x4d6f97,_0x34a414,_0x1dab2e,_0x5b337a,_0x5353f0,_0xb31758){return function(_0x2c4c0e){return new Promise(function(_0xf4bb91,_0x545de8){var _0x302a73=[];var _0x310a7b=_0x5b337a[_0xc5fd('0x50')];if(_0x310a7b&&_0x310a7b[_0xc5fd('0x1e')]>0x0){_0x302a73=_['map'](_0x310a7b,_0xc5fd('0x3e'));}if(_0x302a73[_0xc5fd('0x1e')]>0x0){return manageTags(_0x4d6f97,_0x302a73,_0x34a414,_0x1dab2e,_0x2c4c0e,_0x5353f0,_0xb31758)['then'](function(){_0xf4bb91(_0x2c4c0e);});}else{_0xf4bb91(_0x2c4c0e);}});};}function emit(_0x451015,_0x3e6cf3,_0x49473a){var _0x4591be=_0xc5fd('0x51')+_0xc5fd('0x52')+_0xc5fd('0x53')+_0xc5fd('0x54');var _0x31b753={'uri':_0x451015+_0xc5fd('0x55')+_0x49473a+_0x4591be};io['to'](util[_0xc5fd('0x56')](_0xc5fd('0x57'),_0x3e6cf3))[_0xc5fd('0x58')]('trigger:browser:url',_0x31b753);}exports['cs']=function(_0x5131ba,_0x36ad3c,_0x10538c,_0x138ac4,_0x5a494b,_0xf7c5cb,_0x57193b,_0x2696be){var _0x4daefa={};var _0x282255={'user':_0xf7c5cb[_0xc5fd('0x59')],'pass':_0xf7c5cb[_0xc5fd('0x5a')]};var _0x480355='sysparm_limit=1';var _0x3cd0cb=_0xc5fd('0x5b');_0xf7c5cb['remoteUri']=intUtil[_0xc5fd('0x5c')](_0xf7c5cb['remoteUri']);_0xf7c5cb[_0xc5fd('0x5d')]=intUtil[_0xc5fd('0x5c')](_0xf7c5cb['serverUrl']);var _0x51242e=util[_0xc5fd('0x56')](_0xc5fd('0x5e'),_0xf7c5cb[_0xc5fd('0x5f')]);_0x4daefa[_0xc5fd('0x1a')]=!_[_0xc5fd('0x60')](_0x138ac4)?_0x138ac4[_0xc5fd('0x61')]:null;_0x4daefa['adminEmail']=_0xf7c5cb[_0xc5fd('0x61')];_0x4daefa[_0xc5fd('0x27')]=_0x2696be[_0xc5fd('0x3a')]()===_0xc5fd('0x40')?_0x36ad3c[_0xc5fd('0x62')]:_0x36ad3c[_0xc5fd('0x63')];_0x4daefa[_0xc5fd('0x64')]=_0x2696be===_0xc5fd('0x65')||_0x2696be===_0xc5fd('0x66')?'queue':_0xc5fd('0x40');var _0x58ca76=util[_0xc5fd('0x56')](_0xc5fd('0x67'),_0xf7c5cb[_0xc5fd('0x5d')],_0x36ad3c['uniqueid'],md5(_0x36ad3c[_0xc5fd('0x68')]));if(_0x5a494b&&_0x5a494b['monitor_format']){logger['info'](_0xc5fd('0x69'),_0xc5fd('0x6a'));_0x36ad3c[_0xc5fd('0x6b')]=_0x58ca76;}else if(_0x57193b&&_0x57193b[_0xc5fd('0x6c')]&&_0x57193b[_0xc5fd('0x6c')]!==_0xc5fd('0x6d')){logger['info'](_0xc5fd('0x6e'),_0xc5fd('0x6a'));_0x36ad3c[_0xc5fd('0x6b')]=_0x58ca76;}else{_0x36ad3c[_0xc5fd('0x6b')]='';}return getAdminUser(_0x2696be,_0x282255,_0x4daefa,_0x51242e,_0x3cd0cb,_0x480355)[_0xc5fd('0x10')](getUser(_0x2696be,_0x282255,_0x51242e,_0x3cd0cb,_0x480355))['then'](getEndUser(_0x2696be,_0x282255,_0x51242e,_0x3cd0cb,_0x480355))[_0xc5fd('0x10')](getTicket(_0x2696be,_0x282255,_0x51242e,_0x10538c,_0x36ad3c,_0x3cd0cb))[_0xc5fd('0x10')](function(_0x40ac22){logger[_0xc5fd('0x13')](util[_0xc5fd('0x56')](_0xc5fd('0x6f'),_0x40ac22[_0xc5fd('0x45')]));logger['info'](util[_0xc5fd('0x56')](_0xc5fd('0x70'),_0x2696be));if(_0x2696be!==_0xc5fd('0x66')){logger[_0xc5fd('0x13')]('['+[_0x2696be['toUpperCase']()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0xf7c5cb['remoteUri'],_0x138ac4[_0xc5fd('0x3e')],_0x40ac22[_0xc5fd('0x45')]);}})[_0xc5fd('0x16')](function(_0x5f2c45){logger[_0xc5fd('0x17')]('['+[_0x2696be[_0xc5fd('0x14')]()]+_0xc5fd('0x71'),util[_0xc5fd('0x72')](_0x5f2c45,{'showHidden':!![],'depth':null}));});};
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