Built motion from commit a61a4a20.|2.5.46
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 9ca68c2..3ababe2 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x09d6=['password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','monitor_format','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','servicenow','redis','defaults','GET','sys_user?sysparm_query=user_name%3Dadmin','then','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','error','message','userEmail','result','length','active','userId','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','adminEmail','POST','endUserNumber','user','System','],\x20EndUser\x20schema','catch','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','customField','toLowerCase','content','toString','picklist','type','idField','variable','variableName','customVariable','Variable',']\x20getTicket\x20input\x20crm','outbound','incident','assign','true','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema',']\x20getTicket\x20crm','?sysparm_query=name%3D','label_entry','Incident','ticketId','Incident\x20-\x20','ticketNumber','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','push','Tags','name','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username'];(function(_0x17d267,_0x4d86a8){var _0x47bba4=function(_0x23146d){while(--_0x23146d){_0x17d267['push'](_0x17d267['shift']());}};_0x47bba4(++_0x4d86a8);}(_0x09d6,0x155));var _0x609d=function(_0x1cd4a8,_0x1bb962){_0x1cd4a8=_0x1cd4a8-0x0;var _0x8c73a3=_0x09d6[_0x1cd4a8];return _0x8c73a3;};'use strict';var _=require('lodash');var Promise=require(_0x609d('0x0'));var rp=require(_0x609d('0x1'));var util=require(_0x609d('0x2'));var md5=require(_0x609d('0x3'));var Redis=require(_0x609d('0x4'));var intUtil=require(_0x609d('0x5'));var config=require(_0x609d('0x6'));var logger=require('../../../../config/logger')(_0x609d('0x7'));config[_0x609d('0x8')]=_[_0x609d('0x9')](config[_0x609d('0x8')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function getAdminUser(_0x1276d6,_0x2a270a,_0x28fb09,_0x432461,_0x240a48,_0x24332a){return new Promise(function(_0x162173,_0xb03f0d){var _0xc5016c={'method':_0x609d('0xa'),'uri':_0x432461+_0x609d('0xb')+'&'+_0x240a48+'&'+_0x24332a,'auth':_0x2a270a,'json':!![]};return rp(_0xc5016c)[_0x609d('0xc')](function(_0x240d7c){if(_0x240d7c['result']['length']>0x0){_0x28fb09[_0x609d('0xd')]=_0x240d7c['result'][0x0][_0x609d('0xe')];}logger[_0x609d('0xf')]('['+[_0x1276d6[_0x609d('0x10')]()]+_0x609d('0x11'),_0x28fb09);_0x162173(_0x28fb09);})['catch'](function(_0x19e93d){logger[_0x609d('0x12')]('['+[_0x1276d6['toUpperCase']()]+']',_0x19e93d['message']);_0xb03f0d(_0x19e93d[_0x609d('0x13')]);});});}function getUser(_0x4094a7,_0x4abd89,_0x41bb20,_0xda7478,_0xbf06f7){return function(_0x2b989c){logger[_0x609d('0xf')]('['+[_0x4094a7[_0x609d('0x10')]()]+'],\x20getUser\x20input\x20crm',_0x2b989c);return new Promise(function(_0xcefafe,_0x2caa){if(intUtil['validateEmail'](_0x2b989c[_0x609d('0x14')])){var _0x190036={'method':'GET','uri':_0x41bb20+'sys_user?sysparm_query=email%3D'+_0x2b989c['userEmail']+'&'+_0xda7478+'&'+_0xbf06f7,'auth':_0x4abd89,'json':!![]};logger[_0x609d('0xf')]('['+[_0x4094a7[_0x609d('0x10')]()]+'],\x20getUser\x20rp\x20obj',_0x190036);return rp(_0x190036)[_0x609d('0xc')](function(_0x5ac953){logger[_0x609d('0xf')]('['+[_0x4094a7[_0x609d('0x10')]()]+'],\x20getUser\x20entity',_0x5ac953);if(_0x5ac953[_0x609d('0x15')][_0x609d('0x16')]>0x0&&String(_0x5ac953[_0x609d('0x15')][0x0][_0x609d('0x17')])==='true'){_0x2b989c[_0x609d('0x18')]=_0x5ac953[_0x609d('0x15')][0x0]['sys_id'];}else{_0x2b989c[_0x609d('0x18')]=_0x2b989c[_0x609d('0xd')];_0x2b989c[_0x609d('0x14')]=_0x2b989c['adminEmail'];}logger[_0x609d('0xf')]('['+[_0x4094a7['toUpperCase']()]+_0x609d('0x19'),_0x2b989c);_0xcefafe(_0x2b989c);})['catch'](function(_0x20e442){logger[_0x609d('0x12')]('['+[_0x4094a7[_0x609d('0x10')]()]+']',_0x20e442[_0x609d('0x13')]);_0x2caa(_0x20e442['message']);});}else{logger['info']('['+[_0x4094a7[_0x609d('0x10')]()]+_0x609d('0x1a'));_0x2b989c['userId']=_0x2b989c[_0x609d('0xd')];_0x2b989c[_0x609d('0x14')]=_0x2b989c[_0x609d('0x1b')];_0xcefafe(_0x2b989c);}});};}function createEndUser(_0x5570b5,_0x31c47b,_0x5b4ed9,_0x1b1d42,_0xcfd5c2){logger[_0x609d('0xf')]('['+[_0x5570b5[_0x609d('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x5b4ed9);return new Promise(function(_0xca8ae,_0x12b95a){var _0x2de930={'method':_0x609d('0x1c'),'uri':_0x1b1d42+'sys_user?'+_0xcfd5c2,'body':{'user_name':_0x5b4ed9[_0x609d('0x1d')],'roles':_0x609d('0x1e'),'first_name':_0x5b4ed9[_0x609d('0x1d')],'active':'true','date_format':_0x609d('0x1f'),'phone':_0x5b4ed9[_0x609d('0x1d')]},'auth':_0x31c47b,'json':!![]};return rp(_0x2de930)['then'](function(_0x29fdad){logger[_0x609d('0xf')]('['+[_0x5570b5[_0x609d('0x10')]()]+_0x609d('0x20'),_0x29fdad['result']);_0x5b4ed9['endUserId']=_0x29fdad[_0x609d('0x15')]['sys_id'];_0xca8ae(_0x5b4ed9);})[_0x609d('0x21')](function(_0x3a55e9){logger[_0x609d('0x12')]('['+[_0x5570b5[_0x609d('0x10')]()]+']',_0x3a55e9[_0x609d('0x13')]);_0x12b95a(_0x3a55e9[_0x609d('0x13')]);});});}function getEndUser(_0x47ecef,_0x288dc4,_0x33bbac,_0x53a302,_0x33b44a){return function(_0x541e1c){logger[_0x609d('0xf')]('['+[_0x47ecef[_0x609d('0x10')]()]+'],\x20getEndUser\x20input\x20crm',_0x541e1c);return new Promise(function(_0x2e799e,_0x3e51a2){var _0x22bfe7={'method':_0x609d('0xa'),'uri':_0x33bbac+_0x609d('0x22')+_0x541e1c['endUserNumber']+'&'+_0x53a302+'&'+_0x33b44a,'auth':_0x288dc4,'json':!![]};return rp(_0x22bfe7)[_0x609d('0xc')](function(_0x1cde3f){if(_0x1cde3f[_0x609d('0x15')][_0x609d('0x16')]>0x0){_0x541e1c[_0x609d('0x23')]=_0x1cde3f[_0x609d('0x15')][0x0][_0x609d('0xe')];logger['info']('['+[_0x47ecef[_0x609d('0x10')]()]+_0x609d('0x24'),_0x541e1c);_0x2e799e(_0x541e1c);}else{return createEndUser(_0x47ecef,_0x288dc4,_0x541e1c,_0x33bbac,_0x53a302)['then'](function(_0x363036){logger[_0x609d('0xf')]('['+[_0x47ecef['toUpperCase']()]+_0x609d('0x25'),_0x363036);_0x2e799e(_0x363036);});}})[_0x609d('0x21')](function(_0x1ff7e7){logger[_0x609d('0x12')]('['+[_0x47ecef[_0x609d('0x10')]()]+']',_0x1ff7e7[_0x609d('0x13')]);_0x3e51a2(_0x1ff7e7['message']);});});};}function getCustomFields(_0x5611e5,_0x1a01b5){var _0x49c60a={};if(_0x5611e5[_0x609d('0x16')]>0x0){_[_0x609d('0x26')](_0x5611e5,function(_0x3936e7){if(_[_0x609d('0x27')]([_0x609d('0x28'),'picklist'],_0x3936e7['type'])&&_0x3936e7['nameField']&&!_0x3936e7[_0x609d('0x29')]){_0x49c60a[_0x3936e7['nameField'][_0x609d('0x2a')]()]=_0x3936e7[_0x609d('0x2b')][_0x609d('0x2c')]();}else if(_[_0x609d('0x27')]([_0x609d('0x28'),_0x609d('0x2d')],_0x3936e7[_0x609d('0x2e')])&&_0x3936e7['idField']&&_0x3936e7[_0x609d('0x29')]){_0x49c60a[_0x3936e7[_0x609d('0x2f')][_0x609d('0x2a')]()]=_0x3936e7[_0x609d('0x2b')][_0x609d('0x2c')]();}else if(_0x3936e7['type']===_0x609d('0x30')&&_0x3936e7['variableName']&&_0x3936e7[_0x609d('0x2f')]&&_0x3936e7[_0x609d('0x29')]){_0x49c60a[_0x3936e7[_0x609d('0x2f')][_0x609d('0x2a')]()]=_0x1a01b5[_0x3936e7[_0x609d('0x31')]][_0x609d('0x2c')]();}else if(_0x3936e7[_0x609d('0x2e')]===_0x609d('0x32')&&_0x3936e7['Variable']&&_0x3936e7[_0x609d('0x33')]['name']&&_0x3936e7[_0x609d('0x2f')]&&_0x3936e7[_0x609d('0x29')]){_0x49c60a[_0x3936e7[_0x609d('0x2f')][_0x609d('0x2a')]()]=_0x1a01b5[_0x3936e7[_0x609d('0x33')]['name'][_0x609d('0x2a')]()][_0x609d('0x2c')]();}});}return _0x49c60a;}function getTicket(_0x733510,_0x4ac7f1,_0x57d3cd,_0x44d6f1,_0x2cb172,_0x3a195d){return function(_0x5610f8){logger[_0x609d('0xf')]('['+[_0x733510['toUpperCase']()]+_0x609d('0x34'),_0x5610f8);return new Promise(function(_0x444987,_0x56b2d1){var _0x45c3e8=_0x733510['toLowerCase']()===_0x609d('0x35')?_0x5610f8[_0x609d('0x18')]:_0x5610f8[_0x609d('0x23')];var _0x3d09ae={'method':_0x609d('0x1c'),'uri':_0x57d3cd+_0x609d('0x36')+'?'+_0x3a195d,'body':Object[_0x609d('0x37')]({},{'active':_0x609d('0x38'),'caller_id':_0x45c3e8,'assigned_to':_0x5610f8[_0x609d('0x18')],'short_description':intUtil[_0x609d('0x39')](_0x44d6f1[_0x609d('0x3a')],_0x2cb172,'\x20'),'description':intUtil['getString'](_0x44d6f1[_0x609d('0x3b')],_0x2cb172,'\x0a')},getCustomFields(_0x44d6f1[_0x609d('0x3c')],_0x2cb172)),'auth':_0x4ac7f1,'json':!![]};return rp(_0x3d09ae)[_0x609d('0xc')](function(_0x263d81){logger[_0x609d('0xf')]('['+[_0x733510['toUpperCase']()]+_0x609d('0x3d'),_0x263d81[_0x609d('0x15')]);_0x5610f8['ticketId']=_0x263d81[_0x609d('0x15')][_0x609d('0xe')];_0x5610f8['ticketNumber']=_0x263d81['result']['number'];logger[_0x609d('0xf')]('['+[_0x733510[_0x609d('0x10')]()]+_0x609d('0x3e'),_0x5610f8);_0x444987(_0x5610f8);})[_0x609d('0x21')](function(_0x3d1abb){logger[_0x609d('0x12')]('['+[_0x733510[_0x609d('0x10')]()]+']',_0x3d1abb['message']);_0x56b2d1(_0x3d1abb['message']);});});};}function createRemoteTag(_0x4956ce,_0x5f3219,_0x566998,_0x2a944e){return new Promise(function(_0x1718f2,_0x40a4b8){var _0x234661={'method':_0x609d('0x1c'),'uri':_0x566998+'label'+'?'+_0x2a944e,'body':{'short_description':_0x4956ce,'global':!![],'active':!![],'name':_0x4956ce},'auth':_0x5f3219,'json':!![]};return rp(_0x234661)['then'](function(_0x25aec6){var _0x7357e1=_0x25aec6[_0x609d('0x15')][_0x609d('0xe')];_0x1718f2(_0x7357e1);});});}function getRemoteTag(_0x288601,_0x33d0d7,_0x28b812,_0x5ae539,_0x3e69ae){return new Promise(function(_0x2874e4,_0x3384a8){var _0x4cc4db={'method':_0x609d('0xa'),'uri':_0x28b812+'label'+_0x609d('0x3f')+_0x288601+'&'+_0x5ae539,'auth':_0x33d0d7,'json':!![]};return rp(_0x4cc4db)[_0x609d('0xc')](function(_0x39092e){if(_0x39092e[_0x609d('0x15')][_0x609d('0x16')]>0x0){var _0x4fdc48=_0x39092e[_0x609d('0x15')][0x0][_0x609d('0xe')];_0x2874e4(_0x4fdc48);}else{return createRemoteTag(_0x288601,_0x33d0d7,_0x28b812,_0x5ae539)[_0x609d('0xc')](function(_0x92a32e){_0x2874e4(_0x92a32e);});}});});}function assignTagToIncident(_0x44df60,_0xd6dc65,_0x1d2068,_0x3eaabf,_0x4d2df5){return new Promise(function(_0x3fdaee,_0x42f39f){var _0x2ad063={'method':_0x609d('0x1c'),'uri':_0x1d2068+_0x609d('0x40')+'?'+_0x4d2df5,'body':{'label':_0x44df60,'table':_0x609d('0x36'),'id_type':_0x609d('0x41'),'table_key':_0x3eaabf[_0x609d('0x42')],'title':_0x609d('0x43')+_0x3eaabf[_0x609d('0x44')],'id_display':_0x3eaabf[_0x609d('0x44')]},'auth':_0xd6dc65,'json':!![]};return rp(_0x2ad063)[_0x609d('0xc')](function(_0x46844c){_0x3fdaee();})[_0x609d('0x21')](function(){_0x3fdaee();});});}function manageTags(_0x5ddbce,_0x507d94,_0x2d86ea,_0xb70f4c,_0x1206f2,_0x1c3d8b,_0x61a8f1){return new Promise(function(_0x24eec0,_0xf16877){var _0x423bb1=[];_0x507d94[_0x609d('0x26')](function(_0x4722d2){_0x423bb1['push'](getRemoteTag(_0x4722d2,_0x2d86ea,_0xb70f4c,_0x1c3d8b,_0x61a8f1));});return Promise[_0x609d('0x45')](_0x423bb1)[_0x609d('0xc')](function(_0x416ee5){if(_0x416ee5[_0x609d('0x16')]){logger[_0x609d('0xf')]('['+[_0x5ddbce[_0x609d('0x10')]()]+_0x609d('0x46'),_0x416ee5);var _0x13259c=[];_0x416ee5[_0x609d('0x26')](function(_0x42893f){_0x13259c[_0x609d('0x47')](assignTagToIncident(_0x42893f,_0x2d86ea,_0xb70f4c,_0x1206f2,_0x1c3d8b));});return Promise[_0x609d('0x45')](_0x13259c)['then'](function(){_0x24eec0();})[_0x609d('0x21')](function(){_0x24eec0();});}else{_0x24eec0();}});});}function getTags(_0x4b2ef3,_0x5b8f87,_0x3d37b5,_0x362a0a,_0x2464d0,_0x5804b2){return function(_0x271db2){return new Promise(function(_0x4e9373,_0x54a054){var _0x5d2452=[];var _0x5e3deb=_0x362a0a[_0x609d('0x48')];if(_0x5e3deb&&_0x5e3deb[_0x609d('0x16')]>0x0){_0x5d2452=_['map'](_0x5e3deb,_0x609d('0x49'));}if(_0x5d2452[_0x609d('0x16')]>0x0){return manageTags(_0x4b2ef3,_0x5d2452,_0x5b8f87,_0x3d37b5,_0x271db2,_0x2464d0,_0x5804b2)[_0x609d('0xc')](function(){_0x4e9373(_0x271db2);});}else{_0x4e9373(_0x271db2);}});};}function emit(_0x40cf4a,_0xaaaaf8,_0x35437b){var _0x201a8b=_0x609d('0x4a')+_0x609d('0x4b')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x609d('0x4c');var _0xd31ada={'uri':_0x40cf4a+_0x609d('0x4d')+_0x35437b+_0x201a8b};io['to'](util[_0x609d('0x4e')](_0x609d('0x4f'),_0xaaaaf8))[_0x609d('0x50')](_0x609d('0x51'),_0xd31ada);}exports['cs']=function(_0x49f0c7,_0x36d407,_0x964294,_0x4b4364,_0x59db00,_0x2b44af,_0x4705c4,_0x5def47){var _0x21244a={};var _0x358906={'user':_0x2b44af[_0x609d('0x52')],'pass':_0x2b44af[_0x609d('0x53')]};var _0x20d6a6=_0x609d('0x54');var _0xf863eb=_0x609d('0x55');_0x2b44af[_0x609d('0x56')]=intUtil[_0x609d('0x57')](_0x2b44af[_0x609d('0x56')]);_0x2b44af[_0x609d('0x58')]=intUtil['stripTrailingSlash'](_0x2b44af[_0x609d('0x58')]);var _0x3b6c70=util[_0x609d('0x4e')](_0x609d('0x59'),_0x2b44af[_0x609d('0x56')]);_0x21244a[_0x609d('0x14')]=!_[_0x609d('0x5a')](_0x4b4364)?_0x4b4364[_0x609d('0x5b')]:null;_0x21244a[_0x609d('0x1b')]=_0x2b44af[_0x609d('0x5b')];_0x21244a[_0x609d('0x1d')]=_0x5def47['toLowerCase']()===_0x609d('0x35')?_0x36d407[_0x609d('0x5c')]:_0x36d407['calleridnum'];_0x21244a['callDirection']=_0x5def47===_0x609d('0x5d')||_0x5def47==='unmanaged'?'queue':_0x609d('0x35');var _0x165a77=util[_0x609d('0x4e')](_0x609d('0x5e'),_0x2b44af['serverUrl'],_0x36d407['uniqueid'],md5(_0x36d407['uniqueid']));if(_0x59db00&&_0x59db00[_0x609d('0x5f')]){logger['info']('[QUEUE]',_0x609d('0x60'));_0x36d407[_0x609d('0x61')]=_0x165a77;}else if(_0x4705c4&&_0x4705c4[_0x609d('0x62')]&&_0x4705c4[_0x609d('0x62')]!==_0x609d('0x63')){logger['info'](_0x609d('0x64'),'Recording\x20is\x20enabled!');_0x36d407[_0x609d('0x61')]=_0x165a77;}else{_0x36d407[_0x609d('0x61')]='';}return getAdminUser(_0x5def47,_0x358906,_0x21244a,_0x3b6c70,_0xf863eb,_0x20d6a6)['then'](getUser(_0x5def47,_0x358906,_0x3b6c70,_0xf863eb,_0x20d6a6))['then'](getEndUser(_0x5def47,_0x358906,_0x3b6c70,_0xf863eb,_0x20d6a6))[_0x609d('0xc')](getTicket(_0x5def47,_0x358906,_0x3b6c70,_0x964294,_0x36d407,_0xf863eb))[_0x609d('0xc')](function(_0xe54327){logger[_0x609d('0xf')](util[_0x609d('0x4e')](_0x609d('0x65'),_0xe54327[_0x609d('0x42')]));logger[_0x609d('0xf')](util['format'](_0x609d('0x66'),_0x5def47));if(_0x5def47!==_0x609d('0x67')){logger['info']('['+[_0x5def47[_0x609d('0x10')]()]+']',_0x609d('0x68'));emit(_0x2b44af[_0x609d('0x56')],_0x4b4364[_0x609d('0x49')],_0xe54327[_0x609d('0x42')]);}})[_0x609d('0x21')](function(_0x456611){logger['error']('['+[_0x5def47[_0x609d('0x10')]()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0x609d('0x69')](_0x456611,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x842c=['ticketId','number',']\x20getTicket\x20crm','?sysparm_query=name%3D','label_entry','incident','Incident','Incident\x20-\x20','all','push','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','trigger:browser:url','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','outbound','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!','recordingFormat','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','util','./util','../../../../config/logger','servicenow','redis','localhost','socket.io-emitter','GET','result','length','adminId','sys_id','catch','error','toUpperCase','message','info','],\x20getUser\x20input\x20crm','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','then','],\x20getUser\x20entity','adminEmail','userId','],\x20createEndUser\x20input\x20crm','POST','user','true','System','endUserNumber','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','type','nameField','customField','toLowerCase','content','toString','variable','variableName','idField','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','endUserId','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x842c,0x93));var _0xc842=function(_0x1b6067,_0x2ea1d6){_0x1b6067=_0x1b6067-0x0;var _0x4766c5=_0x842c[_0x1b6067];return _0x4766c5;};'use strict';var _=require(_0xc842('0x0'));var Promise=require(_0xc842('0x1'));var rp=require(_0xc842('0x2'));var util=require(_0xc842('0x3'));var md5=require('md5');var Redis=require('ioredis');var intUtil=require(_0xc842('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc842('0x5'))(_0xc842('0x6'));config[_0xc842('0x7')]=_['defaults'](config[_0xc842('0x7')],{'host':_0xc842('0x8'),'port':0x18eb});var io=require(_0xc842('0x9'))(new Redis(config[_0xc842('0x7')]));function getAdminUser(_0x6a0653,_0x1477f8,_0x34af1a,_0x51752d,_0x2facc6,_0x148c37){return new Promise(function(_0x2a993d,_0x552642){var _0x462334={'method':_0xc842('0xa'),'uri':_0x51752d+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x2facc6+'&'+_0x148c37,'auth':_0x1477f8,'json':!![]};return rp(_0x462334)['then'](function(_0x3a1d54){if(_0x3a1d54[_0xc842('0xb')][_0xc842('0xc')]>0x0){_0x34af1a[_0xc842('0xd')]=_0x3a1d54[_0xc842('0xb')][0x0][_0xc842('0xe')];}logger['info']('['+[_0x6a0653['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0x34af1a);_0x2a993d(_0x34af1a);})[_0xc842('0xf')](function(_0x2e6bdf){logger[_0xc842('0x10')]('['+[_0x6a0653[_0xc842('0x11')]()]+']',_0x2e6bdf['message']);_0x552642(_0x2e6bdf[_0xc842('0x12')]);});});}function getUser(_0x42c7b2,_0x54719a,_0x26ba06,_0x288852,_0x242dad){return function(_0xb35bb9){logger[_0xc842('0x13')]('['+[_0x42c7b2[_0xc842('0x11')]()]+_0xc842('0x14'),_0xb35bb9);return new Promise(function(_0x59e8fa,_0x4ccfa0){if(intUtil['validateEmail'](_0xb35bb9[_0xc842('0x15')])){var _0x1eaa43={'method':_0xc842('0xa'),'uri':_0x26ba06+_0xc842('0x16')+_0xb35bb9[_0xc842('0x15')]+'&'+_0x288852+'&'+_0x242dad,'auth':_0x54719a,'json':!![]};logger[_0xc842('0x13')]('['+[_0x42c7b2['toUpperCase']()]+_0xc842('0x17'),_0x1eaa43);return rp(_0x1eaa43)[_0xc842('0x18')](function(_0x5047d5){logger['info']('['+[_0x42c7b2['toUpperCase']()]+_0xc842('0x19'),_0x5047d5);if(_0x5047d5['result'][_0xc842('0xc')]>0x0&&String(_0x5047d5[_0xc842('0xb')][0x0]['active'])==='true'){_0xb35bb9['userId']=_0x5047d5['result'][0x0][_0xc842('0xe')];}else{_0xb35bb9['userId']=_0xb35bb9[_0xc842('0xd')];_0xb35bb9['userEmail']=_0xb35bb9[_0xc842('0x1a')];}logger[_0xc842('0x13')]('['+[_0x42c7b2['toUpperCase']()]+'],\x20getUser\x20crm',_0xb35bb9);_0x59e8fa(_0xb35bb9);})['catch'](function(_0x5232e1){logger[_0xc842('0x10')]('['+[_0x42c7b2[_0xc842('0x11')]()]+']',_0x5232e1[_0xc842('0x12')]);_0x4ccfa0(_0x5232e1[_0xc842('0x12')]);});}else{logger[_0xc842('0x13')]('['+[_0x42c7b2[_0xc842('0x11')]()]+']\x20using\x20admin\x20profile');_0xb35bb9[_0xc842('0x1b')]=_0xb35bb9[_0xc842('0xd')];_0xb35bb9[_0xc842('0x15')]=_0xb35bb9[_0xc842('0x1a')];_0x59e8fa(_0xb35bb9);}});};}function createEndUser(_0x369309,_0x28ce31,_0x1c1678,_0x4b9a6d,_0x53274d){logger[_0xc842('0x13')]('['+[_0x369309['toUpperCase']()]+_0xc842('0x1c'),_0x1c1678);return new Promise(function(_0x38e105,_0x8a9ddd){var _0x2a3ed4={'method':_0xc842('0x1d'),'uri':_0x4b9a6d+'sys_user?'+_0x53274d,'body':{'user_name':_0x1c1678['endUserNumber'],'roles':_0xc842('0x1e'),'first_name':_0x1c1678['endUserNumber'],'active':_0xc842('0x1f'),'date_format':_0xc842('0x20'),'phone':_0x1c1678[_0xc842('0x21')]},'auth':_0x28ce31,'json':!![]};return rp(_0x2a3ed4)[_0xc842('0x18')](function(_0x2d4870){logger[_0xc842('0x13')]('['+[_0x369309[_0xc842('0x11')]()]+'],\x20EndUser\x20schema',_0x2d4870[_0xc842('0xb')]);_0x1c1678['endUserId']=_0x2d4870['result'][_0xc842('0xe')];_0x38e105(_0x1c1678);})[_0xc842('0xf')](function(_0xa5b066){logger[_0xc842('0x10')]('['+[_0x369309[_0xc842('0x11')]()]+']',_0xa5b066[_0xc842('0x12')]);_0x8a9ddd(_0xa5b066[_0xc842('0x12')]);});});}function getEndUser(_0x300ca0,_0x3bfc24,_0x13570a,_0x5d2b0c,_0x51feb7){return function(_0x2e6f21){logger[_0xc842('0x13')]('['+[_0x300ca0[_0xc842('0x11')]()]+_0xc842('0x22'),_0x2e6f21);return new Promise(function(_0x18c8e0,_0x482560){var _0x169d72={'method':'GET','uri':_0x13570a+_0xc842('0x23')+_0x2e6f21[_0xc842('0x21')]+'&'+_0x5d2b0c+'&'+_0x51feb7,'auth':_0x3bfc24,'json':!![]};return rp(_0x169d72)['then'](function(_0x307909){if(_0x307909[_0xc842('0xb')][_0xc842('0xc')]>0x0){_0x2e6f21['endUserId']=_0x307909['result'][0x0][_0xc842('0xe')];logger[_0xc842('0x13')]('['+[_0x300ca0[_0xc842('0x11')]()]+_0xc842('0x24'),_0x2e6f21);_0x18c8e0(_0x2e6f21);}else{return createEndUser(_0x300ca0,_0x3bfc24,_0x2e6f21,_0x13570a,_0x5d2b0c)[_0xc842('0x18')](function(_0xbc8fca){logger[_0xc842('0x13')]('['+[_0x300ca0['toUpperCase']()]+_0xc842('0x25'),_0xbc8fca);_0x18c8e0(_0xbc8fca);});}})[_0xc842('0xf')](function(_0x39a772){logger[_0xc842('0x10')]('['+[_0x300ca0['toUpperCase']()]+']',_0x39a772[_0xc842('0x12')]);_0x482560(_0x39a772['message']);});});};}function getCustomFields(_0x1ae962,_0x30b810){var _0x34a6d9={};if(_0x1ae962[_0xc842('0xc')]>0x0){_[_0xc842('0x26')](_0x1ae962,function(_0x70dfa0){if(_[_0xc842('0x27')]([_0xc842('0x28'),'picklist'],_0x70dfa0[_0xc842('0x29')])&&_0x70dfa0[_0xc842('0x2a')]&&!_0x70dfa0[_0xc842('0x2b')]){_0x34a6d9[_0x70dfa0['nameField'][_0xc842('0x2c')]()]=_0x70dfa0[_0xc842('0x2d')]['toString']();}else if(_[_0xc842('0x27')](['string','picklist'],_0x70dfa0[_0xc842('0x29')])&&_0x70dfa0['idField']&&_0x70dfa0[_0xc842('0x2b')]){_0x34a6d9[_0x70dfa0['idField'][_0xc842('0x2c')]()]=_0x70dfa0['content'][_0xc842('0x2e')]();}else if(_0x70dfa0[_0xc842('0x29')]===_0xc842('0x2f')&&_0x70dfa0[_0xc842('0x30')]&&_0x70dfa0[_0xc842('0x31')]&&_0x70dfa0[_0xc842('0x2b')]){_0x34a6d9[_0x70dfa0[_0xc842('0x31')][_0xc842('0x2c')]()]=_0x30b810[_0x70dfa0[_0xc842('0x30')]]['toString']();}else if(_0x70dfa0['type']===_0xc842('0x32')&&_0x70dfa0[_0xc842('0x33')]&&_0x70dfa0['Variable'][_0xc842('0x34')]&&_0x70dfa0[_0xc842('0x31')]&&_0x70dfa0['customField']){_0x34a6d9[_0x70dfa0[_0xc842('0x31')][_0xc842('0x2c')]()]=_0x30b810[_0x70dfa0[_0xc842('0x33')][_0xc842('0x34')][_0xc842('0x2c')]()][_0xc842('0x2e')]();}});}return _0x34a6d9;}function getTicket(_0x5aa3e3,_0x10c7ab,_0x411dd6,_0x2e747b,_0x4e3b6f,_0x31e8bb){return function(_0xd1c18a){logger['info']('['+[_0x5aa3e3['toUpperCase']()]+_0xc842('0x35'),_0xd1c18a);return new Promise(function(_0x1ade30,_0x11ffb1){var _0x21d7a0=_0x5aa3e3['toLowerCase']()==='outbound'?_0xd1c18a[_0xc842('0x1b')]:_0xd1c18a[_0xc842('0x36')];var _0x15681e={'method':'POST','uri':_0x411dd6+'incident'+'?'+_0x31e8bb,'body':Object['assign']({},{'active':_0xc842('0x1f'),'caller_id':_0x21d7a0,'assigned_to':_0xd1c18a['userId'],'short_description':intUtil[_0xc842('0x37')](_0x2e747b[_0xc842('0x38')],_0x4e3b6f,'\x20'),'description':intUtil[_0xc842('0x37')](_0x2e747b['Descriptions'],_0x4e3b6f,'\x0a')},getCustomFields(_0x2e747b[_0xc842('0x39')],_0x4e3b6f)),'auth':_0x10c7ab,'json':!![]};return rp(_0x15681e)[_0xc842('0x18')](function(_0xab8c25){logger['info']('['+[_0x5aa3e3[_0xc842('0x11')]()]+_0xc842('0x3a'),_0xab8c25[_0xc842('0xb')]);_0xd1c18a[_0xc842('0x3b')]=_0xab8c25[_0xc842('0xb')]['sys_id'];_0xd1c18a['ticketNumber']=_0xab8c25[_0xc842('0xb')][_0xc842('0x3c')];logger[_0xc842('0x13')]('['+[_0x5aa3e3[_0xc842('0x11')]()]+_0xc842('0x3d'),_0xd1c18a);_0x1ade30(_0xd1c18a);})['catch'](function(_0x1f4485){logger[_0xc842('0x10')]('['+[_0x5aa3e3[_0xc842('0x11')]()]+']',_0x1f4485['message']);_0x11ffb1(_0x1f4485[_0xc842('0x12')]);});});};}function createRemoteTag(_0x2b3cf6,_0x54f4e7,_0x32d989,_0x5f5701){return new Promise(function(_0x35ccd7,_0x6cfe5f){var _0x4f26d1={'method':_0xc842('0x1d'),'uri':_0x32d989+'label'+'?'+_0x5f5701,'body':{'short_description':_0x2b3cf6,'global':!![],'active':!![],'name':_0x2b3cf6},'auth':_0x54f4e7,'json':!![]};return rp(_0x4f26d1)[_0xc842('0x18')](function(_0x4d9b64){var _0x5c5e98=_0x4d9b64[_0xc842('0xb')][_0xc842('0xe')];_0x35ccd7(_0x5c5e98);});});}function getRemoteTag(_0x23ef2d,_0x2c7eaf,_0x56a00f,_0x827e4c,_0x3b39d0){return new Promise(function(_0xc5b406,_0x561913){var _0x52fc8a={'method':_0xc842('0xa'),'uri':_0x56a00f+'label'+_0xc842('0x3e')+_0x23ef2d+'&'+_0x827e4c,'auth':_0x2c7eaf,'json':!![]};return rp(_0x52fc8a)[_0xc842('0x18')](function(_0x3de839){if(_0x3de839['result'][_0xc842('0xc')]>0x0){var _0x2df1e6=_0x3de839[_0xc842('0xb')][0x0][_0xc842('0xe')];_0xc5b406(_0x2df1e6);}else{return createRemoteTag(_0x23ef2d,_0x2c7eaf,_0x56a00f,_0x827e4c)[_0xc842('0x18')](function(_0x2e3928){_0xc5b406(_0x2e3928);});}});});}function assignTagToIncident(_0x306d8b,_0x566cd9,_0x3e8ff0,_0x121797,_0x2197ed){return new Promise(function(_0x356758,_0x16fc5b){var _0x118d36={'method':_0xc842('0x1d'),'uri':_0x3e8ff0+_0xc842('0x3f')+'?'+_0x2197ed,'body':{'label':_0x306d8b,'table':_0xc842('0x40'),'id_type':_0xc842('0x41'),'table_key':_0x121797['ticketId'],'title':_0xc842('0x42')+_0x121797['ticketNumber'],'id_display':_0x121797['ticketNumber']},'auth':_0x566cd9,'json':!![]};return rp(_0x118d36)[_0xc842('0x18')](function(_0x535a35){_0x356758();})['catch'](function(){_0x356758();});});}function manageTags(_0x237d2f,_0xae8f7a,_0x22e5c7,_0x50f6c1,_0x210441,_0x47f26e,_0x452367){return new Promise(function(_0x18e485,_0x45e978){var _0x2471ef=[];_0xae8f7a[_0xc842('0x26')](function(_0x3393b1){_0x2471ef['push'](getRemoteTag(_0x3393b1,_0x22e5c7,_0x50f6c1,_0x47f26e,_0x452367));});return Promise[_0xc842('0x43')](_0x2471ef)[_0xc842('0x18')](function(_0xffdb9e){if(_0xffdb9e[_0xc842('0xc')]){logger[_0xc842('0x13')]('['+[_0x237d2f[_0xc842('0x11')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0xffdb9e);var _0xc1329f=[];_0xffdb9e['forEach'](function(_0x25b93b){_0xc1329f[_0xc842('0x44')](assignTagToIncident(_0x25b93b,_0x22e5c7,_0x50f6c1,_0x210441,_0x47f26e));});return Promise[_0xc842('0x43')](_0xc1329f)[_0xc842('0x18')](function(){_0x18e485();})[_0xc842('0xf')](function(){_0x18e485();});}else{_0x18e485();}});});}function getTags(_0xfb36a1,_0x418b14,_0x55b3cf,_0x386e5b,_0x39d1e1,_0x319d62){return function(_0x272cd9){return new Promise(function(_0x4e26d5,_0x3e1d3b){var _0x1b54ee=[];var _0x50d892=_0x386e5b[_0xc842('0x45')];if(_0x50d892&&_0x50d892[_0xc842('0xc')]>0x0){_0x1b54ee=_[_0xc842('0x46')](_0x50d892,_0xc842('0x34'));}if(_0x1b54ee['length']>0x0){return manageTags(_0xfb36a1,_0x1b54ee,_0x418b14,_0x55b3cf,_0x272cd9,_0x39d1e1,_0x319d62)['then'](function(){_0x4e26d5(_0x272cd9);});}else{_0x4e26d5(_0x272cd9);}});};}function emit(_0x2b119b,_0x418390,_0x2882e1){var _0x529267=_0xc842('0x47')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0xc842('0x48')+_0xc842('0x49');var _0x29fd5a={'uri':_0x2b119b+_0xc842('0x4a')+_0x2882e1+_0x529267};io['to'](util[_0xc842('0x4b')]('user:%s',_0x418390))[_0xc842('0x4c')](_0xc842('0x4d'),_0x29fd5a);}exports['cs']=function(_0x35b144,_0x890b5b,_0x14d1c4,_0x4ae143,_0x35b9d7,_0x6a6131,_0x2690ef,_0x59aaf9){var _0x9209a9={};var _0xa1f625={'user':_0x6a6131[_0xc842('0x4e')],'pass':_0x6a6131['password']};var _0x42891f=_0xc842('0x4f');var _0x46ce1f=_0xc842('0x50');_0x6a6131[_0xc842('0x51')]=intUtil[_0xc842('0x52')](_0x6a6131[_0xc842('0x51')]);_0x6a6131[_0xc842('0x53')]=intUtil[_0xc842('0x52')](_0x6a6131[_0xc842('0x53')]);var _0x3dd39e=util[_0xc842('0x4b')](_0xc842('0x54'),_0x6a6131[_0xc842('0x51')]);_0x9209a9[_0xc842('0x15')]=!_[_0xc842('0x55')](_0x4ae143)?_0x4ae143['email']:null;_0x9209a9[_0xc842('0x1a')]=_0x6a6131[_0xc842('0x56')];_0x9209a9[_0xc842('0x21')]=_0x59aaf9[_0xc842('0x2c')]()===_0xc842('0x57')?_0x890b5b[_0xc842('0x58')]:_0x890b5b[_0xc842('0x59')];_0x9209a9[_0xc842('0x5a')]=_0x59aaf9===_0xc842('0x5b')||_0x59aaf9===_0xc842('0x5c')?_0xc842('0x5b'):_0xc842('0x57');var _0x27e7ab=util[_0xc842('0x4b')](_0xc842('0x5d'),_0x6a6131[_0xc842('0x53')],_0x890b5b['uniqueid'],md5(_0x890b5b[_0xc842('0x5e')]));if(_0x35b9d7&&_0x35b9d7[_0xc842('0x5f')]){logger['info']('[QUEUE]',_0xc842('0x60'));_0x890b5b['recordingURL']=_0x27e7ab;}else if(_0x2690ef&&_0x2690ef[_0xc842('0x61')]&&_0x2690ef['recordingFormat']!==_0xc842('0x62')){logger['info']('[OUTBOUND]',_0xc842('0x60'));_0x890b5b[_0xc842('0x63')]=_0x27e7ab;}else{_0x890b5b[_0xc842('0x63')]='';}return getAdminUser(_0x59aaf9,_0xa1f625,_0x9209a9,_0x3dd39e,_0x46ce1f,_0x42891f)[_0xc842('0x18')](getUser(_0x59aaf9,_0xa1f625,_0x3dd39e,_0x46ce1f,_0x42891f))[_0xc842('0x18')](getEndUser(_0x59aaf9,_0xa1f625,_0x3dd39e,_0x46ce1f,_0x42891f))['then'](getTicket(_0x59aaf9,_0xa1f625,_0x3dd39e,_0x14d1c4,_0x890b5b,_0x46ce1f))[_0xc842('0x18')](function(_0x3f561e){logger[_0xc842('0x13')](util[_0xc842('0x4b')](_0xc842('0x64'),_0x3f561e['ticketId']));logger[_0xc842('0x13')](util[_0xc842('0x4b')]('call\x20direction:\x20%s',_0x59aaf9));if(_0x59aaf9!=='unmanaged'){logger[_0xc842('0x13')]('['+[_0x59aaf9[_0xc842('0x11')]()]+']',_0xc842('0x65'));emit(_0x6a6131['remoteUri'],_0x4ae143[_0xc842('0x34')],_0x3f561e[_0xc842('0x3b')]);}})[_0xc842('0xf')](function(_0x1dec18){logger[_0xc842('0x10')]('['+[_0x59aaf9[_0xc842('0x11')]()]+_0xc842('0x66'),util['inspect'](_0x1dec18,{'showHidden':!![],'depth':null}));});};
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