// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa9e0=['validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','then','],\x20getUser\x20entity','userId','adminEmail','],\x20getUser\x20crm','catch','],\x20createEndUser\x20input\x20crm','POST','sys_user?','user','endUserNumber','true','System','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','length','forEach','type','customField','idField','content','toString','toLowerCase','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema',']\x20getTicket\x20crm','label','Incident','ticketId','Incident\x20-\x20','ticketNumber','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','password','sysparm_limit=1','sysparm_display_value=true','serverUrl','stripTrailingSlash','%s/api/now/table/','remoteUri','email','destcalleridnum','calleridnum','queue','abandoned','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','ioredis','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','adminId','result','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','error','message'];(function(_0xae7c2f,_0xf31e04){var _0x5d7001=function(_0x4eeadb){while(--_0x4eeadb){_0xae7c2f['push'](_0xae7c2f['shift']());}};_0x5d7001(++_0xf31e04);}(_0xa9e0,0x123));var _0x0a9e=function(_0x49ca18,_0x5e6d05){_0x49ca18=_0x49ca18-0x0;var _0x145d54=_0xa9e0[_0x49ca18];return _0x145d54;};'use strict';var _=require(_0x0a9e('0x0'));var Promise=require(_0x0a9e('0x1'));var rp=require(_0x0a9e('0x2'));var util=require('util');var md5=require('md5');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function getAdminUser(_0x5f41ea,_0x503809,_0xe42b77,_0x56465b,_0x52cace,_0x39753a){return new Promise(function(_0xf81284,_0x307b3e){var _0x3ab53f={'method':_0x0a9e('0xb'),'uri':_0x56465b+_0x0a9e('0xc')+'&'+_0x52cace+'&'+_0x39753a,'auth':_0x503809,'json':!![]};return rp(_0x3ab53f)['then'](function(_0x50dfb2){if(_0x50dfb2['result']['length']>0x0){_0xe42b77[_0x0a9e('0xd')]=_0x50dfb2[_0x0a9e('0xe')][0x0][_0x0a9e('0xf')];}logger[_0x0a9e('0x10')]('['+[_0x5f41ea[_0x0a9e('0x11')]()]+_0x0a9e('0x12'),_0xe42b77);_0xf81284(_0xe42b77);})['catch'](function(_0x4283ce){logger[_0x0a9e('0x13')]('['+[_0x5f41ea[_0x0a9e('0x11')]()]+']',_0x4283ce[_0x0a9e('0x14')]);_0x307b3e(_0x4283ce[_0x0a9e('0x14')]);});});}function getUser(_0x4d5611,_0x52a03d,_0x22dccb,_0x5d0880,_0x1985b6){return function(_0x519dfd){logger[_0x0a9e('0x10')]('['+[_0x4d5611[_0x0a9e('0x11')]()]+'],\x20getUser\x20input\x20crm',_0x519dfd);return new Promise(function(_0x225616,_0x5a0a06){if(intUtil[_0x0a9e('0x15')](_0x519dfd[_0x0a9e('0x16')])){var _0x106033={'method':_0x0a9e('0xb'),'uri':_0x22dccb+_0x0a9e('0x17')+_0x519dfd[_0x0a9e('0x16')]+'&'+_0x5d0880+'&'+_0x1985b6,'auth':_0x52a03d,'json':!![]};logger[_0x0a9e('0x10')]('['+[_0x4d5611[_0x0a9e('0x11')]()]+_0x0a9e('0x18'),_0x106033);return rp(_0x106033)[_0x0a9e('0x19')](function(_0x1c696a){logger[_0x0a9e('0x10')]('['+[_0x4d5611['toUpperCase']()]+_0x0a9e('0x1a'),_0x1c696a);if(_0x1c696a[_0x0a9e('0xe')]['length']>0x0&&String(_0x1c696a[_0x0a9e('0xe')][0x0]['active'])==='true'){_0x519dfd[_0x0a9e('0x1b')]=_0x1c696a[_0x0a9e('0xe')][0x0][_0x0a9e('0xf')];}else{_0x519dfd[_0x0a9e('0x1b')]=_0x519dfd['adminId'];_0x519dfd[_0x0a9e('0x16')]=_0x519dfd[_0x0a9e('0x1c')];}logger[_0x0a9e('0x10')]('['+[_0x4d5611[_0x0a9e('0x11')]()]+_0x0a9e('0x1d'),_0x519dfd);_0x225616(_0x519dfd);})[_0x0a9e('0x1e')](function(_0x16b1ca){logger['error']('['+[_0x4d5611['toUpperCase']()]+']',_0x16b1ca[_0x0a9e('0x14')]);_0x5a0a06(_0x16b1ca[_0x0a9e('0x14')]);});}else{logger[_0x0a9e('0x10')]('['+[_0x4d5611[_0x0a9e('0x11')]()]+']\x20using\x20admin\x20profile');_0x519dfd[_0x0a9e('0x1b')]=_0x519dfd['adminId'];_0x519dfd[_0x0a9e('0x16')]=_0x519dfd['adminEmail'];_0x225616(_0x519dfd);}});};}function createEndUser(_0x1dc186,_0x34dc65,_0x25fba9,_0x14433c,_0x140511){logger[_0x0a9e('0x10')]('['+[_0x1dc186[_0x0a9e('0x11')]()]+_0x0a9e('0x1f'),_0x25fba9);return new Promise(function(_0x5a101a,_0x3652a7){var _0x468813={'method':_0x0a9e('0x20'),'uri':_0x14433c+_0x0a9e('0x21')+_0x140511,'body':{'user_name':_0x25fba9['endUserNumber'],'roles':_0x0a9e('0x22'),'first_name':_0x25fba9[_0x0a9e('0x23')],'active':_0x0a9e('0x24'),'date_format':_0x0a9e('0x25'),'phone':_0x25fba9[_0x0a9e('0x23')]},'auth':_0x34dc65,'json':!![]};return rp(_0x468813)[_0x0a9e('0x19')](function(_0x296f41){logger[_0x0a9e('0x10')]('['+[_0x1dc186[_0x0a9e('0x11')]()]+'],\x20EndUser\x20schema',_0x296f41[_0x0a9e('0xe')]);_0x25fba9['endUserId']=_0x296f41[_0x0a9e('0xe')][_0x0a9e('0xf')];_0x5a101a(_0x25fba9);})[_0x0a9e('0x1e')](function(_0x33bdb7){logger[_0x0a9e('0x13')]('['+[_0x1dc186['toUpperCase']()]+']',_0x33bdb7[_0x0a9e('0x14')]);_0x3652a7(_0x33bdb7[_0x0a9e('0x14')]);});});}function getEndUser(_0x40cb85,_0x2da5c0,_0x2b45ea,_0x409319,_0x332d35){return function(_0x39e565){logger['info']('['+[_0x40cb85[_0x0a9e('0x11')]()]+'],\x20getEndUser\x20input\x20crm',_0x39e565);return new Promise(function(_0x2cc7a0,_0x14b13f){var _0x2b7e7f={'method':_0x0a9e('0xb'),'uri':_0x2b45ea+'sys_user?sysparm_query=phone%3D'+_0x39e565[_0x0a9e('0x23')]+'&'+_0x409319+'&'+_0x332d35,'auth':_0x2da5c0,'json':!![]};return rp(_0x2b7e7f)[_0x0a9e('0x19')](function(_0x1fa90d){if(_0x1fa90d[_0x0a9e('0xe')]['length']>0x0){_0x39e565['endUserId']=_0x1fa90d[_0x0a9e('0xe')][0x0]['sys_id'];logger[_0x0a9e('0x10')]('['+[_0x40cb85[_0x0a9e('0x11')]()]+_0x0a9e('0x26'),_0x39e565);_0x2cc7a0(_0x39e565);}else{return createEndUser(_0x40cb85,_0x2da5c0,_0x39e565,_0x2b45ea,_0x409319)[_0x0a9e('0x19')](function(_0x4f41ae){logger[_0x0a9e('0x10')]('['+[_0x40cb85[_0x0a9e('0x11')]()]+_0x0a9e('0x27'),_0x4f41ae);_0x2cc7a0(_0x4f41ae);});}})['catch'](function(_0x1dbf74){logger[_0x0a9e('0x13')]('['+[_0x40cb85[_0x0a9e('0x11')]()]+']',_0x1dbf74['message']);_0x14b13f(_0x1dbf74['message']);});});};}function getCustomFields(_0x11b61d,_0x40d766){var _0x5adda1={};if(_0x11b61d[_0x0a9e('0x28')]>0x0){_[_0x0a9e('0x29')](_0x11b61d,function(_0x2e1b3a){if(_0x2e1b3a[_0x0a9e('0x2a')]==='string'&&_0x2e1b3a['nameField']&&!_0x2e1b3a[_0x0a9e('0x2b')]){_0x5adda1[_0x2e1b3a[_0x0a9e('0x2c')]['toLowerCase']()]=_0x2e1b3a[_0x0a9e('0x2d')][_0x0a9e('0x2e')]();}else if(_0x2e1b3a[_0x0a9e('0x2a')]==='string'&&_0x2e1b3a[_0x0a9e('0x2c')]&&_0x2e1b3a[_0x0a9e('0x2b')]){_0x5adda1[_0x2e1b3a[_0x0a9e('0x2c')][_0x0a9e('0x2f')]()]=_0x2e1b3a[_0x0a9e('0x2d')][_0x0a9e('0x2e')]();}else if(_0x2e1b3a[_0x0a9e('0x2a')]===_0x0a9e('0x30')&&_0x2e1b3a[_0x0a9e('0x31')]&&_0x2e1b3a[_0x0a9e('0x2c')]&&_0x2e1b3a[_0x0a9e('0x2b')]){_0x5adda1[_0x2e1b3a[_0x0a9e('0x2c')][_0x0a9e('0x2f')]()]=_0x40d766[_0x2e1b3a[_0x0a9e('0x31')]][_0x0a9e('0x2e')]();}else if(_0x2e1b3a['type']==='customVariable'&&_0x2e1b3a[_0x0a9e('0x32')]&&_0x2e1b3a[_0x0a9e('0x32')][_0x0a9e('0x33')]&&_0x2e1b3a[_0x0a9e('0x2c')]&&_0x2e1b3a[_0x0a9e('0x2b')]){_0x5adda1[_0x2e1b3a[_0x0a9e('0x2c')][_0x0a9e('0x2f')]()]=_0x40d766[_0x2e1b3a[_0x0a9e('0x32')][_0x0a9e('0x33')][_0x0a9e('0x2f')]()][_0x0a9e('0x2e')]();}});}return _0x5adda1;}function getTicket(_0x35ed4a,_0x5026aa,_0x117c99,_0x138b8b,_0xdd268f,_0xfbd5ad){return function(_0x2e8caf){logger[_0x0a9e('0x10')]('['+[_0x35ed4a[_0x0a9e('0x11')]()]+_0x0a9e('0x34'),_0x2e8caf);return new Promise(function(_0x59afe8,_0x2e9d90){var _0x48fd45=_0x35ed4a[_0x0a9e('0x2f')]()===_0x0a9e('0x35')?_0x2e8caf[_0x0a9e('0x1b')]:_0x2e8caf['endUserId'];var _0x14bec2={'method':_0x0a9e('0x20'),'uri':_0x117c99+_0x0a9e('0x36')+'?'+_0xfbd5ad,'body':Object[_0x0a9e('0x37')]({},{'active':_0x0a9e('0x24'),'caller_id':_0x48fd45,'assigned_to':_0x2e8caf[_0x0a9e('0x1b')],'short_description':intUtil[_0x0a9e('0x38')](_0x138b8b['Subjects'],_0xdd268f,'\x20'),'description':intUtil[_0x0a9e('0x38')](_0x138b8b[_0x0a9e('0x39')],_0xdd268f,'\x0a')},getCustomFields(_0x138b8b[_0x0a9e('0x3a')],_0xdd268f)),'auth':_0x5026aa,'json':!![]};return rp(_0x14bec2)[_0x0a9e('0x19')](function(_0x409789){logger[_0x0a9e('0x10')]('['+[_0x35ed4a[_0x0a9e('0x11')]()]+_0x0a9e('0x3b'),_0x409789[_0x0a9e('0xe')]);_0x2e8caf['ticketId']=_0x409789[_0x0a9e('0xe')][_0x0a9e('0xf')];_0x2e8caf['ticketNumber']=_0x409789['result']['number'];logger[_0x0a9e('0x10')]('['+[_0x35ed4a[_0x0a9e('0x11')]()]+_0x0a9e('0x3c'),_0x2e8caf);_0x59afe8(_0x2e8caf);})[_0x0a9e('0x1e')](function(_0x61bb17){logger[_0x0a9e('0x13')]('['+[_0x35ed4a[_0x0a9e('0x11')]()]+']',_0x61bb17[_0x0a9e('0x14')]);_0x2e9d90(_0x61bb17['message']);});});};}function createRemoteTag(_0x4b1b9f,_0x53975a,_0x39d77d,_0x204173){return new Promise(function(_0x14d602,_0x5bb3ed){var _0x2b69d9={'method':_0x0a9e('0x20'),'uri':_0x39d77d+'label'+'?'+_0x204173,'body':{'short_description':_0x4b1b9f,'global':!![],'active':!![],'name':_0x4b1b9f},'auth':_0x53975a,'json':!![]};return rp(_0x2b69d9)['then'](function(_0x2ef381){var _0x59c6ff=_0x2ef381[_0x0a9e('0xe')]['sys_id'];_0x14d602(_0x59c6ff);});});}function getRemoteTag(_0x2e5e62,_0x3c20b2,_0x439340,_0x53613a,_0x2f82da){return new Promise(function(_0x1bf38a,_0x508b47){var _0x50f687={'method':_0x0a9e('0xb'),'uri':_0x439340+_0x0a9e('0x3d')+'?sysparm_query=name%3D'+_0x2e5e62+'&'+_0x53613a,'auth':_0x3c20b2,'json':!![]};return rp(_0x50f687)[_0x0a9e('0x19')](function(_0x5ce9ac){if(_0x5ce9ac[_0x0a9e('0xe')]['length']>0x0){var _0xe22ccc=_0x5ce9ac['result'][0x0]['sys_id'];_0x1bf38a(_0xe22ccc);}else{return createRemoteTag(_0x2e5e62,_0x3c20b2,_0x439340,_0x53613a)['then'](function(_0x2da03c){_0x1bf38a(_0x2da03c);});}});});}function assignTagToIncident(_0x47de4c,_0x2f7092,_0x65432,_0x3cfd00,_0x19b4df){return new Promise(function(_0x232830,_0x272738){var _0xd10662={'method':_0x0a9e('0x20'),'uri':_0x65432+'label_entry'+'?'+_0x19b4df,'body':{'label':_0x47de4c,'table':_0x0a9e('0x36'),'id_type':_0x0a9e('0x3e'),'table_key':_0x3cfd00[_0x0a9e('0x3f')],'title':_0x0a9e('0x40')+_0x3cfd00[_0x0a9e('0x41')],'id_display':_0x3cfd00[_0x0a9e('0x41')]},'auth':_0x2f7092,'json':!![]};return rp(_0xd10662)['then'](function(_0x956fbe){_0x232830();})[_0x0a9e('0x1e')](function(){_0x232830();});});}function manageTags(_0x5239ef,_0x3649cc,_0x5cc8fb,_0x20c668,_0x5ba1f9,_0x4b3c1a,_0x5674ee){return new Promise(function(_0x273cb5,_0x49d231){var _0x2244d6=[];_0x3649cc[_0x0a9e('0x29')](function(_0x261adb){_0x2244d6[_0x0a9e('0x42')](getRemoteTag(_0x261adb,_0x5cc8fb,_0x20c668,_0x4b3c1a,_0x5674ee));});return Promise[_0x0a9e('0x43')](_0x2244d6)[_0x0a9e('0x19')](function(_0x49eed0){if(_0x49eed0[_0x0a9e('0x28')]){logger['info']('['+[_0x5239ef[_0x0a9e('0x11')]()]+_0x0a9e('0x44'),_0x49eed0);var _0x51aaf7=[];_0x49eed0['forEach'](function(_0x453360){_0x51aaf7[_0x0a9e('0x42')](assignTagToIncident(_0x453360,_0x5cc8fb,_0x20c668,_0x5ba1f9,_0x4b3c1a));});return Promise[_0x0a9e('0x43')](_0x51aaf7)[_0x0a9e('0x19')](function(){_0x273cb5();})['catch'](function(){_0x273cb5();});}else{_0x273cb5();}});});}function getTags(_0x1d0dc8,_0xe05a5a,_0x54327c,_0x797b45,_0x17e88c,_0x88dcbf){return function(_0x409b29){return new Promise(function(_0x401837,_0x4d4a35){var _0x176840=[];var _0x2937e0=_0x797b45[_0x0a9e('0x45')];if(_0x2937e0&&_0x2937e0['length']>0x0){_0x176840=_[_0x0a9e('0x46')](_0x2937e0,'name');}if(_0x176840['length']>0x0){return manageTags(_0x1d0dc8,_0x176840,_0xe05a5a,_0x54327c,_0x409b29,_0x17e88c,_0x88dcbf)[_0x0a9e('0x19')](function(){_0x401837(_0x409b29);});}else{_0x401837(_0x409b29);}});};}function emit(_0x4556c5,_0x9375fb,_0x19c995){var _0x186f39=_0x0a9e('0x47')+_0x0a9e('0x48')+_0x0a9e('0x49')+_0x0a9e('0x4a');var _0x1cc4f3={'uri':_0x4556c5+_0x0a9e('0x4b')+_0x19c995+_0x186f39};io['to'](util[_0x0a9e('0x4c')](_0x0a9e('0x4d'),_0x9375fb))[_0x0a9e('0x4e')](_0x0a9e('0x4f'),_0x1cc4f3);}exports['cs']=function(_0x412a72,_0x2a28c0,_0x4257c9,_0x5150a4,_0x1b0b98,_0x295763,_0x243d12,_0x4edbb0){var _0x1148a1={};var _0x30944e={'user':_0x295763['username'],'pass':_0x295763[_0x0a9e('0x50')]};var _0x56e31e=_0x0a9e('0x51');var _0x427946=_0x0a9e('0x52');_0x295763['remoteUri']=intUtil['stripTrailingSlash'](_0x295763['remoteUri']);_0x295763[_0x0a9e('0x53')]=intUtil[_0x0a9e('0x54')](_0x295763[_0x0a9e('0x53')]);var _0x23a7d3=util[_0x0a9e('0x4c')](_0x0a9e('0x55'),_0x295763[_0x0a9e('0x56')]);_0x1148a1[_0x0a9e('0x16')]=!_['isNil'](_0x5150a4)?_0x5150a4[_0x0a9e('0x57')]:null;_0x1148a1[_0x0a9e('0x1c')]=_0x295763[_0x0a9e('0x57')];_0x1148a1['endUserNumber']=_0x4edbb0[_0x0a9e('0x2f')]()==='outbound'?_0x2a28c0[_0x0a9e('0x58')]:_0x2a28c0[_0x0a9e('0x59')];_0x1148a1['callDirection']=_0x4edbb0===_0x0a9e('0x5a')||_0x4edbb0===_0x0a9e('0x5b')?_0x0a9e('0x5a'):_0x0a9e('0x35');var _0x542ece=util[_0x0a9e('0x4c')](_0x0a9e('0x5c'),_0x295763[_0x0a9e('0x53')],_0x2a28c0[_0x0a9e('0x5d')],md5(_0x2a28c0['uniqueid']));if(_0x1b0b98&&_0x1b0b98[_0x0a9e('0x5e')]){logger[_0x0a9e('0x10')](_0x0a9e('0x5f'),_0x0a9e('0x60'));_0x2a28c0['recordingURL']=_0x542ece;}else if(_0x243d12&&_0x243d12[_0x0a9e('0x61')]&&_0x243d12[_0x0a9e('0x61')]!==_0x0a9e('0x62')){logger[_0x0a9e('0x10')](_0x0a9e('0x63'),_0x0a9e('0x60'));_0x2a28c0[_0x0a9e('0x64')]=_0x542ece;}else{_0x2a28c0[_0x0a9e('0x64')]='';}return getAdminUser(_0x4edbb0,_0x30944e,_0x1148a1,_0x23a7d3,_0x427946,_0x56e31e)[_0x0a9e('0x19')](getUser(_0x4edbb0,_0x30944e,_0x23a7d3,_0x427946,_0x56e31e))[_0x0a9e('0x19')](getEndUser(_0x4edbb0,_0x30944e,_0x23a7d3,_0x427946,_0x56e31e))[_0x0a9e('0x19')](getTicket(_0x4edbb0,_0x30944e,_0x23a7d3,_0x4257c9,_0x2a28c0,_0x427946))[_0x0a9e('0x19')](function(_0x25744a){logger[_0x0a9e('0x10')](util['format'](_0x0a9e('0x65'),_0x25744a[_0x0a9e('0x3f')]));logger[_0x0a9e('0x10')](util['format'](_0x0a9e('0x66'),_0x4edbb0));if(_0x4edbb0!==_0x0a9e('0x5b')){logger[_0x0a9e('0x10')]('['+[_0x4edbb0[_0x0a9e('0x11')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x295763['remoteUri'],_0x5150a4[_0x0a9e('0x33')],_0x25744a[_0x0a9e('0x3f')]);}})['catch'](function(_0x45108c){logger['error']('['+[_0x4edbb0[_0x0a9e('0x11')]()]+_0x0a9e('0x67'),util['inspect'](_0x45108c,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xa9e0=['validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','then','],\x20getUser\x20entity','userId','adminEmail','],\x20getUser\x20crm','catch','],\x20createEndUser\x20input\x20crm','POST','sys_user?','user','endUserNumber','true','System','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','length','forEach','type','customField','idField','content','toString','toLowerCase','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema',']\x20getTicket\x20crm','label','Incident','ticketId','Incident\x20-\x20','ticketNumber','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','password','sysparm_limit=1','sysparm_display_value=true','serverUrl','stripTrailingSlash','%s/api/now/table/','remoteUri','email','destcalleridnum','calleridnum','queue','abandoned','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','ioredis','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','adminId','result','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','error','message'];(function(_0x433a86,_0x175b5c){var _0x23000c=function(_0x4b1fa0){while(--_0x4b1fa0){_0x433a86['push'](_0x433a86['shift']());}};_0x23000c(++_0x175b5c);}(_0xa9e0,0x123));var _0x0a9e=function(_0x8de54f,_0x271987){_0x8de54f=_0x8de54f-0x0;var _0x14cba4=_0xa9e0[_0x8de54f];return _0x14cba4;};'use strict';var _=require(_0x0a9e('0x0'));var Promise=require(_0x0a9e('0x1'));var rp=require(_0x0a9e('0x2'));var util=require('util');var md5=require('md5');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function getAdminUser(_0x5f41ea,_0x503809,_0xe42b77,_0x56465b,_0x52cace,_0x39753a){return new Promise(function(_0xf81284,_0x307b3e){var _0x3ab53f={'method':_0x0a9e('0xb'),'uri':_0x56465b+_0x0a9e('0xc')+'&'+_0x52cace+'&'+_0x39753a,'auth':_0x503809,'json':!![]};return rp(_0x3ab53f)['then'](function(_0x50dfb2){if(_0x50dfb2['result']['length']>0x0){_0xe42b77[_0x0a9e('0xd')]=_0x50dfb2[_0x0a9e('0xe')][0x0][_0x0a9e('0xf')];}logger[_0x0a9e('0x10')]('['+[_0x5f41ea[_0x0a9e('0x11')]()]+_0x0a9e('0x12'),_0xe42b77);_0xf81284(_0xe42b77);})['catch'](function(_0x4283ce){logger[_0x0a9e('0x13')]('['+[_0x5f41ea[_0x0a9e('0x11')]()]+']',_0x4283ce[_0x0a9e('0x14')]);_0x307b3e(_0x4283ce[_0x0a9e('0x14')]);});});}function getUser(_0x4d5611,_0x52a03d,_0x22dccb,_0x5d0880,_0x1985b6){return function(_0x519dfd){logger[_0x0a9e('0x10')]('['+[_0x4d5611[_0x0a9e('0x11')]()]+'],\x20getUser\x20input\x20crm',_0x519dfd);return new Promise(function(_0x225616,_0x5a0a06){if(intUtil[_0x0a9e('0x15')](_0x519dfd[_0x0a9e('0x16')])){var _0x106033={'method':_0x0a9e('0xb'),'uri':_0x22dccb+_0x0a9e('0x17')+_0x519dfd[_0x0a9e('0x16')]+'&'+_0x5d0880+'&'+_0x1985b6,'auth':_0x52a03d,'json':!![]};logger[_0x0a9e('0x10')]('['+[_0x4d5611[_0x0a9e('0x11')]()]+_0x0a9e('0x18'),_0x106033);return rp(_0x106033)[_0x0a9e('0x19')](function(_0x1c696a){logger[_0x0a9e('0x10')]('['+[_0x4d5611['toUpperCase']()]+_0x0a9e('0x1a'),_0x1c696a);if(_0x1c696a[_0x0a9e('0xe')]['length']>0x0&&String(_0x1c696a[_0x0a9e('0xe')][0x0]['active'])==='true'){_0x519dfd[_0x0a9e('0x1b')]=_0x1c696a[_0x0a9e('0xe')][0x0][_0x0a9e('0xf')];}else{_0x519dfd[_0x0a9e('0x1b')]=_0x519dfd['adminId'];_0x519dfd[_0x0a9e('0x16')]=_0x519dfd[_0x0a9e('0x1c')];}logger[_0x0a9e('0x10')]('['+[_0x4d5611[_0x0a9e('0x11')]()]+_0x0a9e('0x1d'),_0x519dfd);_0x225616(_0x519dfd);})[_0x0a9e('0x1e')](function(_0x16b1ca){logger['error']('['+[_0x4d5611['toUpperCase']()]+']',_0x16b1ca[_0x0a9e('0x14')]);_0x5a0a06(_0x16b1ca[_0x0a9e('0x14')]);});}else{logger[_0x0a9e('0x10')]('['+[_0x4d5611[_0x0a9e('0x11')]()]+']\x20using\x20admin\x20profile');_0x519dfd[_0x0a9e('0x1b')]=_0x519dfd['adminId'];_0x519dfd[_0x0a9e('0x16')]=_0x519dfd['adminEmail'];_0x225616(_0x519dfd);}});};}function createEndUser(_0x1dc186,_0x34dc65,_0x25fba9,_0x14433c,_0x140511){logger[_0x0a9e('0x10')]('['+[_0x1dc186[_0x0a9e('0x11')]()]+_0x0a9e('0x1f'),_0x25fba9);return new Promise(function(_0x5a101a,_0x3652a7){var _0x468813={'method':_0x0a9e('0x20'),'uri':_0x14433c+_0x0a9e('0x21')+_0x140511,'body':{'user_name':_0x25fba9['endUserNumber'],'roles':_0x0a9e('0x22'),'first_name':_0x25fba9[_0x0a9e('0x23')],'active':_0x0a9e('0x24'),'date_format':_0x0a9e('0x25'),'phone':_0x25fba9[_0x0a9e('0x23')]},'auth':_0x34dc65,'json':!![]};return rp(_0x468813)[_0x0a9e('0x19')](function(_0x296f41){logger[_0x0a9e('0x10')]('['+[_0x1dc186[_0x0a9e('0x11')]()]+'],\x20EndUser\x20schema',_0x296f41[_0x0a9e('0xe')]);_0x25fba9['endUserId']=_0x296f41[_0x0a9e('0xe')][_0x0a9e('0xf')];_0x5a101a(_0x25fba9);})[_0x0a9e('0x1e')](function(_0x33bdb7){logger[_0x0a9e('0x13')]('['+[_0x1dc186['toUpperCase']()]+']',_0x33bdb7[_0x0a9e('0x14')]);_0x3652a7(_0x33bdb7[_0x0a9e('0x14')]);});});}function getEndUser(_0x40cb85,_0x2da5c0,_0x2b45ea,_0x409319,_0x332d35){return function(_0x39e565){logger['info']('['+[_0x40cb85[_0x0a9e('0x11')]()]+'],\x20getEndUser\x20input\x20crm',_0x39e565);return new Promise(function(_0x2cc7a0,_0x14b13f){var _0x2b7e7f={'method':_0x0a9e('0xb'),'uri':_0x2b45ea+'sys_user?sysparm_query=phone%3D'+_0x39e565[_0x0a9e('0x23')]+'&'+_0x409319+'&'+_0x332d35,'auth':_0x2da5c0,'json':!![]};return rp(_0x2b7e7f)[_0x0a9e('0x19')](function(_0x1fa90d){if(_0x1fa90d[_0x0a9e('0xe')]['length']>0x0){_0x39e565['endUserId']=_0x1fa90d[_0x0a9e('0xe')][0x0]['sys_id'];logger[_0x0a9e('0x10')]('['+[_0x40cb85[_0x0a9e('0x11')]()]+_0x0a9e('0x26'),_0x39e565);_0x2cc7a0(_0x39e565);}else{return createEndUser(_0x40cb85,_0x2da5c0,_0x39e565,_0x2b45ea,_0x409319)[_0x0a9e('0x19')](function(_0x4f41ae){logger[_0x0a9e('0x10')]('['+[_0x40cb85[_0x0a9e('0x11')]()]+_0x0a9e('0x27'),_0x4f41ae);_0x2cc7a0(_0x4f41ae);});}})['catch'](function(_0x1dbf74){logger[_0x0a9e('0x13')]('['+[_0x40cb85[_0x0a9e('0x11')]()]+']',_0x1dbf74['message']);_0x14b13f(_0x1dbf74['message']);});});};}function getCustomFields(_0x11b61d,_0x40d766){var _0x5adda1={};if(_0x11b61d[_0x0a9e('0x28')]>0x0){_[_0x0a9e('0x29')](_0x11b61d,function(_0x2e1b3a){if(_0x2e1b3a[_0x0a9e('0x2a')]==='string'&&_0x2e1b3a['nameField']&&!_0x2e1b3a[_0x0a9e('0x2b')]){_0x5adda1[_0x2e1b3a[_0x0a9e('0x2c')]['toLowerCase']()]=_0x2e1b3a[_0x0a9e('0x2d')][_0x0a9e('0x2e')]();}else if(_0x2e1b3a[_0x0a9e('0x2a')]==='string'&&_0x2e1b3a[_0x0a9e('0x2c')]&&_0x2e1b3a[_0x0a9e('0x2b')]){_0x5adda1[_0x2e1b3a[_0x0a9e('0x2c')][_0x0a9e('0x2f')]()]=_0x2e1b3a[_0x0a9e('0x2d')][_0x0a9e('0x2e')]();}else if(_0x2e1b3a[_0x0a9e('0x2a')]===_0x0a9e('0x30')&&_0x2e1b3a[_0x0a9e('0x31')]&&_0x2e1b3a[_0x0a9e('0x2c')]&&_0x2e1b3a[_0x0a9e('0x2b')]){_0x5adda1[_0x2e1b3a[_0x0a9e('0x2c')][_0x0a9e('0x2f')]()]=_0x40d766[_0x2e1b3a[_0x0a9e('0x31')]][_0x0a9e('0x2e')]();}else if(_0x2e1b3a['type']==='customVariable'&&_0x2e1b3a[_0x0a9e('0x32')]&&_0x2e1b3a[_0x0a9e('0x32')][_0x0a9e('0x33')]&&_0x2e1b3a[_0x0a9e('0x2c')]&&_0x2e1b3a[_0x0a9e('0x2b')]){_0x5adda1[_0x2e1b3a[_0x0a9e('0x2c')][_0x0a9e('0x2f')]()]=_0x40d766[_0x2e1b3a[_0x0a9e('0x32')][_0x0a9e('0x33')][_0x0a9e('0x2f')]()][_0x0a9e('0x2e')]();}});}return _0x5adda1;}function getTicket(_0x35ed4a,_0x5026aa,_0x117c99,_0x138b8b,_0xdd268f,_0xfbd5ad){return function(_0x2e8caf){logger[_0x0a9e('0x10')]('['+[_0x35ed4a[_0x0a9e('0x11')]()]+_0x0a9e('0x34'),_0x2e8caf);return new Promise(function(_0x59afe8,_0x2e9d90){var _0x48fd45=_0x35ed4a[_0x0a9e('0x2f')]()===_0x0a9e('0x35')?_0x2e8caf[_0x0a9e('0x1b')]:_0x2e8caf['endUserId'];var _0x14bec2={'method':_0x0a9e('0x20'),'uri':_0x117c99+_0x0a9e('0x36')+'?'+_0xfbd5ad,'body':Object[_0x0a9e('0x37')]({},{'active':_0x0a9e('0x24'),'caller_id':_0x48fd45,'assigned_to':_0x2e8caf[_0x0a9e('0x1b')],'short_description':intUtil[_0x0a9e('0x38')](_0x138b8b['Subjects'],_0xdd268f,'\x20'),'description':intUtil[_0x0a9e('0x38')](_0x138b8b[_0x0a9e('0x39')],_0xdd268f,'\x0a')},getCustomFields(_0x138b8b[_0x0a9e('0x3a')],_0xdd268f)),'auth':_0x5026aa,'json':!![]};return rp(_0x14bec2)[_0x0a9e('0x19')](function(_0x409789){logger[_0x0a9e('0x10')]('['+[_0x35ed4a[_0x0a9e('0x11')]()]+_0x0a9e('0x3b'),_0x409789[_0x0a9e('0xe')]);_0x2e8caf['ticketId']=_0x409789[_0x0a9e('0xe')][_0x0a9e('0xf')];_0x2e8caf['ticketNumber']=_0x409789['result']['number'];logger[_0x0a9e('0x10')]('['+[_0x35ed4a[_0x0a9e('0x11')]()]+_0x0a9e('0x3c'),_0x2e8caf);_0x59afe8(_0x2e8caf);})[_0x0a9e('0x1e')](function(_0x61bb17){logger[_0x0a9e('0x13')]('['+[_0x35ed4a[_0x0a9e('0x11')]()]+']',_0x61bb17[_0x0a9e('0x14')]);_0x2e9d90(_0x61bb17['message']);});});};}function createRemoteTag(_0x4b1b9f,_0x53975a,_0x39d77d,_0x204173){return new Promise(function(_0x14d602,_0x5bb3ed){var _0x2b69d9={'method':_0x0a9e('0x20'),'uri':_0x39d77d+'label'+'?'+_0x204173,'body':{'short_description':_0x4b1b9f,'global':!![],'active':!![],'name':_0x4b1b9f},'auth':_0x53975a,'json':!![]};return rp(_0x2b69d9)['then'](function(_0x2ef381){var _0x59c6ff=_0x2ef381[_0x0a9e('0xe')]['sys_id'];_0x14d602(_0x59c6ff);});});}function getRemoteTag(_0x2e5e62,_0x3c20b2,_0x439340,_0x53613a,_0x2f82da){return new Promise(function(_0x1bf38a,_0x508b47){var _0x50f687={'method':_0x0a9e('0xb'),'uri':_0x439340+_0x0a9e('0x3d')+'?sysparm_query=name%3D'+_0x2e5e62+'&'+_0x53613a,'auth':_0x3c20b2,'json':!![]};return rp(_0x50f687)[_0x0a9e('0x19')](function(_0x5ce9ac){if(_0x5ce9ac[_0x0a9e('0xe')]['length']>0x0){var _0xe22ccc=_0x5ce9ac['result'][0x0]['sys_id'];_0x1bf38a(_0xe22ccc);}else{return createRemoteTag(_0x2e5e62,_0x3c20b2,_0x439340,_0x53613a)['then'](function(_0x2da03c){_0x1bf38a(_0x2da03c);});}});});}function assignTagToIncident(_0x47de4c,_0x2f7092,_0x65432,_0x3cfd00,_0x19b4df){return new Promise(function(_0x232830,_0x272738){var _0xd10662={'method':_0x0a9e('0x20'),'uri':_0x65432+'label_entry'+'?'+_0x19b4df,'body':{'label':_0x47de4c,'table':_0x0a9e('0x36'),'id_type':_0x0a9e('0x3e'),'table_key':_0x3cfd00[_0x0a9e('0x3f')],'title':_0x0a9e('0x40')+_0x3cfd00[_0x0a9e('0x41')],'id_display':_0x3cfd00[_0x0a9e('0x41')]},'auth':_0x2f7092,'json':!![]};return rp(_0xd10662)['then'](function(_0x956fbe){_0x232830();})[_0x0a9e('0x1e')](function(){_0x232830();});});}function manageTags(_0x5239ef,_0x3649cc,_0x5cc8fb,_0x20c668,_0x5ba1f9,_0x4b3c1a,_0x5674ee){return new Promise(function(_0x273cb5,_0x49d231){var _0x2244d6=[];_0x3649cc[_0x0a9e('0x29')](function(_0x261adb){_0x2244d6[_0x0a9e('0x42')](getRemoteTag(_0x261adb,_0x5cc8fb,_0x20c668,_0x4b3c1a,_0x5674ee));});return Promise[_0x0a9e('0x43')](_0x2244d6)[_0x0a9e('0x19')](function(_0x49eed0){if(_0x49eed0[_0x0a9e('0x28')]){logger['info']('['+[_0x5239ef[_0x0a9e('0x11')]()]+_0x0a9e('0x44'),_0x49eed0);var _0x51aaf7=[];_0x49eed0['forEach'](function(_0x453360){_0x51aaf7[_0x0a9e('0x42')](assignTagToIncident(_0x453360,_0x5cc8fb,_0x20c668,_0x5ba1f9,_0x4b3c1a));});return Promise[_0x0a9e('0x43')](_0x51aaf7)[_0x0a9e('0x19')](function(){_0x273cb5();})['catch'](function(){_0x273cb5();});}else{_0x273cb5();}});});}function getTags(_0x1d0dc8,_0xe05a5a,_0x54327c,_0x797b45,_0x17e88c,_0x88dcbf){return function(_0x409b29){return new Promise(function(_0x401837,_0x4d4a35){var _0x176840=[];var _0x2937e0=_0x797b45[_0x0a9e('0x45')];if(_0x2937e0&&_0x2937e0['length']>0x0){_0x176840=_[_0x0a9e('0x46')](_0x2937e0,'name');}if(_0x176840['length']>0x0){return manageTags(_0x1d0dc8,_0x176840,_0xe05a5a,_0x54327c,_0x409b29,_0x17e88c,_0x88dcbf)[_0x0a9e('0x19')](function(){_0x401837(_0x409b29);});}else{_0x401837(_0x409b29);}});};}function emit(_0x4556c5,_0x9375fb,_0x19c995){var _0x186f39=_0x0a9e('0x47')+_0x0a9e('0x48')+_0x0a9e('0x49')+_0x0a9e('0x4a');var _0x1cc4f3={'uri':_0x4556c5+_0x0a9e('0x4b')+_0x19c995+_0x186f39};io['to'](util[_0x0a9e('0x4c')](_0x0a9e('0x4d'),_0x9375fb))[_0x0a9e('0x4e')](_0x0a9e('0x4f'),_0x1cc4f3);}exports['cs']=function(_0x412a72,_0x2a28c0,_0x4257c9,_0x5150a4,_0x1b0b98,_0x295763,_0x243d12,_0x4edbb0){var _0x1148a1={};var _0x30944e={'user':_0x295763['username'],'pass':_0x295763[_0x0a9e('0x50')]};var _0x56e31e=_0x0a9e('0x51');var _0x427946=_0x0a9e('0x52');_0x295763['remoteUri']=intUtil['stripTrailingSlash'](_0x295763['remoteUri']);_0x295763[_0x0a9e('0x53')]=intUtil[_0x0a9e('0x54')](_0x295763[_0x0a9e('0x53')]);var _0x23a7d3=util[_0x0a9e('0x4c')](_0x0a9e('0x55'),_0x295763[_0x0a9e('0x56')]);_0x1148a1[_0x0a9e('0x16')]=!_['isNil'](_0x5150a4)?_0x5150a4[_0x0a9e('0x57')]:null;_0x1148a1[_0x0a9e('0x1c')]=_0x295763[_0x0a9e('0x57')];_0x1148a1['endUserNumber']=_0x4edbb0[_0x0a9e('0x2f')]()==='outbound'?_0x2a28c0[_0x0a9e('0x58')]:_0x2a28c0[_0x0a9e('0x59')];_0x1148a1['callDirection']=_0x4edbb0===_0x0a9e('0x5a')||_0x4edbb0===_0x0a9e('0x5b')?_0x0a9e('0x5a'):_0x0a9e('0x35');var _0x542ece=util[_0x0a9e('0x4c')](_0x0a9e('0x5c'),_0x295763[_0x0a9e('0x53')],_0x2a28c0[_0x0a9e('0x5d')],md5(_0x2a28c0['uniqueid']));if(_0x1b0b98&&_0x1b0b98[_0x0a9e('0x5e')]){logger[_0x0a9e('0x10')](_0x0a9e('0x5f'),_0x0a9e('0x60'));_0x2a28c0['recordingURL']=_0x542ece;}else if(_0x243d12&&_0x243d12[_0x0a9e('0x61')]&&_0x243d12[_0x0a9e('0x61')]!==_0x0a9e('0x62')){logger[_0x0a9e('0x10')](_0x0a9e('0x63'),_0x0a9e('0x60'));_0x2a28c0[_0x0a9e('0x64')]=_0x542ece;}else{_0x2a28c0[_0x0a9e('0x64')]='';}return getAdminUser(_0x4edbb0,_0x30944e,_0x1148a1,_0x23a7d3,_0x427946,_0x56e31e)[_0x0a9e('0x19')](getUser(_0x4edbb0,_0x30944e,_0x23a7d3,_0x427946,_0x56e31e))[_0x0a9e('0x19')](getEndUser(_0x4edbb0,_0x30944e,_0x23a7d3,_0x427946,_0x56e31e))[_0x0a9e('0x19')](getTicket(_0x4edbb0,_0x30944e,_0x23a7d3,_0x4257c9,_0x2a28c0,_0x427946))[_0x0a9e('0x19')](function(_0x25744a){logger[_0x0a9e('0x10')](util['format'](_0x0a9e('0x65'),_0x25744a[_0x0a9e('0x3f')]));logger[_0x0a9e('0x10')](util['format'](_0x0a9e('0x66'),_0x4edbb0));if(_0x4edbb0!==_0x0a9e('0x5b')){logger[_0x0a9e('0x10')]('['+[_0x4edbb0[_0x0a9e('0x11')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x295763['remoteUri'],_0x5150a4[_0x0a9e('0x33')],_0x25744a[_0x0a9e('0x3f')]);}})['catch'](function(_0x45108c){logger['error']('['+[_0x4edbb0[_0x0a9e('0x11')]()]+_0x0a9e('0x67'),util['inspect'](_0x45108c,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff