Built motion from commit (unavailable).|2.5.22
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 8bf9604..55ec532 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xadb5=['endUserNumber','user','System','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','type','string','nameField','customField','idField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','getString','Subjects','Descriptions',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','incident','Incident','Incident\x20-\x20','forEach','push','length','all','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','format','%s/api/now/table/','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','none','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','util','md5','ioredis','../../../../config/environment','../../../../config/logger','servicenow','defaults','redis','localhost','socket.io-emitter','then','result','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','info','],\x20getUser\x20input\x20crm','userEmail','GET','],\x20getUser\x20rp\x20obj','active','true','userId','adminEmail','],\x20getUser\x20crm','],\x20createEndUser\x20input\x20crm','POST','sys_user?'];(function(_0xf0bcac,_0x531755){var _0x4e4c65=function(_0x35a77a){while(--_0x35a77a){_0xf0bcac['push'](_0xf0bcac['shift']());}};_0x4e4c65(++_0x531755);}(_0xadb5,0xad));var _0x5adb=function(_0x2cb6c3,_0x5d13ae){_0x2cb6c3=_0x2cb6c3-0x0;var _0xad81d8=_0xadb5[_0x2cb6c3];return _0xad81d8;};'use strict';var _=require('lodash');var Promise=require(_0x5adb('0x0'));var rp=require('request-promise');var util=require(_0x5adb('0x1'));var md5=require(_0x5adb('0x2'));var Redis=require(_0x5adb('0x3'));var intUtil=require('./util');var config=require(_0x5adb('0x4'));var logger=require(_0x5adb('0x5'))(_0x5adb('0x6'));config['redis']=_[_0x5adb('0x7')](config[_0x5adb('0x8')],{'host':_0x5adb('0x9'),'port':0x18eb});var io=require(_0x5adb('0xa'))(new Redis(config[_0x5adb('0x8')]));function getAdminUser(_0x353885,_0x47228a,_0x6d1b45,_0x41261c,_0x7293ab,_0x34f59d){return new Promise(function(_0x336bad,_0x129f5a){var _0x275428={'method':'GET','uri':_0x41261c+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x7293ab+'&'+_0x34f59d,'auth':_0x47228a,'json':!![]};return rp(_0x275428)[_0x5adb('0xb')](function(_0x1ea238){if(_0x1ea238[_0x5adb('0xc')]['length']>0x0){_0x6d1b45[_0x5adb('0xd')]=_0x1ea238['result'][0x0][_0x5adb('0xe')];}logger['info']('['+[_0x353885[_0x5adb('0xf')]()]+_0x5adb('0x10'),_0x6d1b45);_0x336bad(_0x6d1b45);})[_0x5adb('0x11')](function(_0x5c929a){logger[_0x5adb('0x12')]('['+[_0x353885[_0x5adb('0xf')]()]+']',_0x5c929a[_0x5adb('0x13')]);_0x129f5a(_0x5c929a['message']);});});}function getUser(_0x2312de,_0x518823,_0x367d82,_0x42a482,_0x30614e){return function(_0x304784){logger[_0x5adb('0x14')]('['+[_0x2312de[_0x5adb('0xf')]()]+_0x5adb('0x15'),_0x304784);return new Promise(function(_0x42f4c6,_0xb953a6){if(intUtil['validateEmail'](_0x304784[_0x5adb('0x16')])){var _0x5de028={'method':_0x5adb('0x17'),'uri':_0x367d82+'sys_user?sysparm_query=email%3D'+_0x304784[_0x5adb('0x16')]+'&'+_0x42a482+'&'+_0x30614e,'auth':_0x518823,'json':!![]};logger['info']('['+[_0x2312de['toUpperCase']()]+_0x5adb('0x18'),_0x5de028);return rp(_0x5de028)[_0x5adb('0xb')](function(_0x438671){logger[_0x5adb('0x14')]('['+[_0x2312de[_0x5adb('0xf')]()]+'],\x20getUser\x20entity',_0x438671);if(_0x438671[_0x5adb('0xc')]['length']>0x0&&String(_0x438671['result'][0x0][_0x5adb('0x19')])===_0x5adb('0x1a')){_0x304784[_0x5adb('0x1b')]=_0x438671[_0x5adb('0xc')][0x0][_0x5adb('0xe')];}else{_0x304784[_0x5adb('0x1b')]=_0x304784[_0x5adb('0xd')];_0x304784['userEmail']=_0x304784[_0x5adb('0x1c')];}logger[_0x5adb('0x14')]('['+[_0x2312de[_0x5adb('0xf')]()]+_0x5adb('0x1d'),_0x304784);_0x42f4c6(_0x304784);})[_0x5adb('0x11')](function(_0x49f203){logger[_0x5adb('0x12')]('['+[_0x2312de[_0x5adb('0xf')]()]+']',_0x49f203['message']);_0xb953a6(_0x49f203[_0x5adb('0x13')]);});}else{logger[_0x5adb('0x14')]('['+[_0x2312de[_0x5adb('0xf')]()]+']\x20using\x20admin\x20profile');_0x304784[_0x5adb('0x1b')]=_0x304784[_0x5adb('0xd')];_0x304784[_0x5adb('0x16')]=_0x304784[_0x5adb('0x1c')];_0x42f4c6(_0x304784);}});};}function createEndUser(_0x36459b,_0x1c06c4,_0x4a5d46,_0x49992e,_0x5d457e){logger[_0x5adb('0x14')]('['+[_0x36459b[_0x5adb('0xf')]()]+_0x5adb('0x1e'),_0x4a5d46);return new Promise(function(_0x512bab,_0x137a5c){var _0x4de310={'method':_0x5adb('0x1f'),'uri':_0x49992e+_0x5adb('0x20')+_0x5d457e,'body':{'user_name':_0x4a5d46[_0x5adb('0x21')],'roles':_0x5adb('0x22'),'first_name':_0x4a5d46[_0x5adb('0x21')],'active':_0x5adb('0x1a'),'date_format':_0x5adb('0x23'),'phone':_0x4a5d46[_0x5adb('0x21')]},'auth':_0x1c06c4,'json':!![]};return rp(_0x4de310)[_0x5adb('0xb')](function(_0x260295){logger['info']('['+[_0x36459b[_0x5adb('0xf')]()]+'],\x20EndUser\x20schema',_0x260295[_0x5adb('0xc')]);_0x4a5d46[_0x5adb('0x24')]=_0x260295['result'][_0x5adb('0xe')];_0x512bab(_0x4a5d46);})[_0x5adb('0x11')](function(_0x461a39){logger['error']('['+[_0x36459b[_0x5adb('0xf')]()]+']',_0x461a39[_0x5adb('0x13')]);_0x137a5c(_0x461a39['message']);});});}function getEndUser(_0x5bb227,_0x1ed9ea,_0x49dd03,_0x663ea0,_0x222568){return function(_0x3c2b07){logger[_0x5adb('0x14')]('['+[_0x5bb227[_0x5adb('0xf')]()]+'],\x20getEndUser\x20input\x20crm',_0x3c2b07);return new Promise(function(_0x2f7abe,_0x215b88){var _0x1c3a5c={'method':'GET','uri':_0x49dd03+'sys_user?sysparm_query=phone%3D'+_0x3c2b07[_0x5adb('0x21')]+'&'+_0x663ea0+'&'+_0x222568,'auth':_0x1ed9ea,'json':!![]};return rp(_0x1c3a5c)[_0x5adb('0xb')](function(_0x586820){if(_0x586820[_0x5adb('0xc')]['length']>0x0){_0x3c2b07[_0x5adb('0x24')]=_0x586820['result'][0x0][_0x5adb('0xe')];logger['info']('['+[_0x5bb227[_0x5adb('0xf')]()]+_0x5adb('0x25'),_0x3c2b07);_0x2f7abe(_0x3c2b07);}else{return createEndUser(_0x5bb227,_0x1ed9ea,_0x3c2b07,_0x49dd03,_0x663ea0)['then'](function(_0x4761e3){logger['info']('['+[_0x5bb227[_0x5adb('0xf')]()]+_0x5adb('0x26'),_0x4761e3);_0x2f7abe(_0x4761e3);});}})[_0x5adb('0x11')](function(_0x50edd1){logger[_0x5adb('0x12')]('['+[_0x5bb227[_0x5adb('0xf')]()]+']',_0x50edd1[_0x5adb('0x13')]);_0x215b88(_0x50edd1[_0x5adb('0x13')]);});});};}function getCustomFields(_0x22aa95,_0x52d74f){var _0x50fe99={};if(_0x22aa95['length']>0x0){_['forEach'](_0x22aa95,function(_0x427c71){if(_0x427c71[_0x5adb('0x27')]===_0x5adb('0x28')&&_0x427c71[_0x5adb('0x29')]&&!_0x427c71[_0x5adb('0x2a')]){_0x50fe99[_0x427c71[_0x5adb('0x2b')][_0x5adb('0x2c')]()]=_0x427c71[_0x5adb('0x2d')]['toString']();}else if(_0x427c71['type']===_0x5adb('0x28')&&_0x427c71['idField']&&_0x427c71[_0x5adb('0x2a')]){_0x50fe99[_0x427c71[_0x5adb('0x2b')][_0x5adb('0x2c')]()]=_0x427c71[_0x5adb('0x2d')][_0x5adb('0x2e')]();}else if(_0x427c71['type']===_0x5adb('0x2f')&&_0x427c71[_0x5adb('0x30')]&&_0x427c71['idField']&&_0x427c71[_0x5adb('0x2a')]){_0x50fe99[_0x427c71[_0x5adb('0x2b')]['toLowerCase']()]=_0x52d74f[_0x427c71[_0x5adb('0x30')]][_0x5adb('0x2e')]();}else if(_0x427c71[_0x5adb('0x27')]===_0x5adb('0x31')&&_0x427c71[_0x5adb('0x32')]&&_0x427c71[_0x5adb('0x32')][_0x5adb('0x33')]&&_0x427c71['idField']&&_0x427c71['customField']){_0x50fe99[_0x427c71[_0x5adb('0x2b')][_0x5adb('0x2c')]()]=_0x52d74f[_0x427c71[_0x5adb('0x32')][_0x5adb('0x33')]['toLowerCase']()]['toString']();}});}return _0x50fe99;}function getTicket(_0xaa32e4,_0x4d7d86,_0x264dfd,_0x72218,_0x1713bc,_0x5358c0){return function(_0x182cbc){logger[_0x5adb('0x14')]('['+[_0xaa32e4['toUpperCase']()]+_0x5adb('0x34'),_0x182cbc);return new Promise(function(_0x251f45,_0x1cdb03){var _0x24758f=_0xaa32e4[_0x5adb('0x2c')]()===_0x5adb('0x35')?_0x182cbc[_0x5adb('0x1b')]:_0x182cbc[_0x5adb('0x24')];var _0x49e1a1={'method':_0x5adb('0x1f'),'uri':_0x264dfd+'incident'+'?'+_0x5358c0,'body':Object['assign']({},{'active':'true','caller_id':_0x24758f,'assigned_to':_0x182cbc[_0x5adb('0x1b')],'short_description':intUtil[_0x5adb('0x36')](_0x72218[_0x5adb('0x37')],_0x1713bc,'\x20'),'description':intUtil['getString'](_0x72218[_0x5adb('0x38')],_0x1713bc,'\x0a')},getCustomFields(_0x72218['Fields'],_0x1713bc)),'auth':_0x4d7d86,'json':!![]};return rp(_0x49e1a1)[_0x5adb('0xb')](function(_0x2c3f21){logger[_0x5adb('0x14')]('['+[_0xaa32e4['toUpperCase']()]+_0x5adb('0x39'),_0x2c3f21['result']);_0x182cbc[_0x5adb('0x3a')]=_0x2c3f21[_0x5adb('0xc')]['sys_id'];_0x182cbc[_0x5adb('0x3b')]=_0x2c3f21[_0x5adb('0xc')][_0x5adb('0x3c')];logger[_0x5adb('0x14')]('['+[_0xaa32e4[_0x5adb('0xf')]()]+']\x20getTicket\x20crm',_0x182cbc);_0x251f45(_0x182cbc);})[_0x5adb('0x11')](function(_0x3a5703){logger[_0x5adb('0x12')]('['+[_0xaa32e4[_0x5adb('0xf')]()]+']',_0x3a5703['message']);_0x1cdb03(_0x3a5703[_0x5adb('0x13')]);});});};}function createRemoteTag(_0x14a46f,_0x3b4794,_0x4d98d0,_0x2b34a8){return new Promise(function(_0xd0e5b7,_0x444a6c){var _0xfd3471={'method':'POST','uri':_0x4d98d0+_0x5adb('0x3d')+'?'+_0x2b34a8,'body':{'short_description':_0x14a46f,'global':!![],'active':!![],'name':_0x14a46f},'auth':_0x3b4794,'json':!![]};return rp(_0xfd3471)[_0x5adb('0xb')](function(_0x28b291){var _0x2cee37=_0x28b291[_0x5adb('0xc')]['sys_id'];_0xd0e5b7(_0x2cee37);});});}function getRemoteTag(_0x378938,_0x4b8d28,_0x2b790d,_0x4f7227,_0x31ae72){return new Promise(function(_0x35df22,_0x1a9358){var _0x42f6d9={'method':'GET','uri':_0x2b790d+_0x5adb('0x3d')+_0x5adb('0x3e')+_0x378938+'&'+_0x4f7227,'auth':_0x4b8d28,'json':!![]};return rp(_0x42f6d9)[_0x5adb('0xb')](function(_0x53d262){if(_0x53d262['result']['length']>0x0){var _0x18ee9a=_0x53d262[_0x5adb('0xc')][0x0][_0x5adb('0xe')];_0x35df22(_0x18ee9a);}else{return createRemoteTag(_0x378938,_0x4b8d28,_0x2b790d,_0x4f7227)[_0x5adb('0xb')](function(_0xa833f4){_0x35df22(_0xa833f4);});}});});}function assignTagToIncident(_0xb06bee,_0x204b9b,_0x8d7810,_0xc880af,_0x380d76){return new Promise(function(_0x452767,_0x1df439){var _0x2c2357={'method':'POST','uri':_0x8d7810+'label_entry'+'?'+_0x380d76,'body':{'label':_0xb06bee,'table':_0x5adb('0x3f'),'id_type':_0x5adb('0x40'),'table_key':_0xc880af[_0x5adb('0x3a')],'title':_0x5adb('0x41')+_0xc880af['ticketNumber'],'id_display':_0xc880af[_0x5adb('0x3b')]},'auth':_0x204b9b,'json':!![]};return rp(_0x2c2357)[_0x5adb('0xb')](function(_0x5d2d2f){_0x452767();})[_0x5adb('0x11')](function(){_0x452767();});});}function manageTags(_0x476e62,_0x1505f7,_0x5edd60,_0x30d185,_0x409357,_0x19df2f,_0x30c92c){return new Promise(function(_0x330290,_0x428019){var _0x513f26=[];_0x1505f7[_0x5adb('0x42')](function(_0x1f042f){_0x513f26[_0x5adb('0x43')](getRemoteTag(_0x1f042f,_0x5edd60,_0x30d185,_0x19df2f,_0x30c92c));});return Promise['all'](_0x513f26)[_0x5adb('0xb')](function(_0x239862){if(_0x239862[_0x5adb('0x44')]){logger['info']('['+[_0x476e62[_0x5adb('0xf')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x239862);var _0xa8ff64=[];_0x239862[_0x5adb('0x42')](function(_0x24e1ab){_0xa8ff64['push'](assignTagToIncident(_0x24e1ab,_0x5edd60,_0x30d185,_0x409357,_0x19df2f));});return Promise[_0x5adb('0x45')](_0xa8ff64)[_0x5adb('0xb')](function(){_0x330290();})['catch'](function(){_0x330290();});}else{_0x330290();}});});}function getTags(_0x12711e,_0x432a3e,_0x248739,_0x3fcad5,_0x55cd0a,_0x4290bb){return function(_0x2b8298){return new Promise(function(_0x307f07,_0x16716e){var _0x5b7556=[];var _0x53a4bc=_0x3fcad5[_0x5adb('0x46')];if(_0x53a4bc&&_0x53a4bc['length']>0x0){_0x5b7556=_['map'](_0x53a4bc,'name');}if(_0x5b7556[_0x5adb('0x44')]>0x0){return manageTags(_0x12711e,_0x5b7556,_0x432a3e,_0x248739,_0x2b8298,_0x55cd0a,_0x4290bb)[_0x5adb('0xb')](function(){_0x307f07(_0x2b8298);});}else{_0x307f07(_0x2b8298);}});};}function emit(_0x48bb5c,_0x395350,_0x91e023){var _0xcdde17=_0x5adb('0x47')+_0x5adb('0x48')+_0x5adb('0x49')+_0x5adb('0x4a');var _0x1ffcd3={'uri':_0x48bb5c+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x91e023+_0xcdde17};io['to'](util['format']('user:%s',_0x395350))[_0x5adb('0x4b')](_0x5adb('0x4c'),_0x1ffcd3);}exports['cs']=function(_0x3a0d1b,_0x2a55a3,_0x1f59bb,_0x2f6ef7,_0x386c76,_0x25f761,_0x58455b,_0x5e55c2){var _0x1fc73b={};var _0x56df90={'user':_0x25f761[_0x5adb('0x4d')],'pass':_0x25f761[_0x5adb('0x4e')]};var _0x2146f0=_0x5adb('0x4f');var _0x40140f=_0x5adb('0x50');_0x25f761[_0x5adb('0x51')]=intUtil[_0x5adb('0x52')](_0x25f761['remoteUri']);_0x25f761[_0x5adb('0x53')]=intUtil[_0x5adb('0x52')](_0x25f761[_0x5adb('0x53')]);var _0x5d3aa4=util[_0x5adb('0x54')](_0x5adb('0x55'),_0x25f761['remoteUri']);_0x1fc73b[_0x5adb('0x16')]=!_['isNil'](_0x2f6ef7)?_0x2f6ef7[_0x5adb('0x56')]:null;_0x1fc73b[_0x5adb('0x1c')]=_0x25f761['email'];_0x1fc73b[_0x5adb('0x21')]=_0x5e55c2[_0x5adb('0x2c')]()===_0x5adb('0x35')?_0x2a55a3[_0x5adb('0x57')]:_0x2a55a3[_0x5adb('0x58')];_0x1fc73b[_0x5adb('0x59')]=_0x5e55c2===_0x5adb('0x5a')||_0x5e55c2===_0x5adb('0x5b')?'queue':_0x5adb('0x35');var _0x31345d=util[_0x5adb('0x54')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x25f761['serverUrl'],_0x2a55a3[_0x5adb('0x5c')],md5(_0x2a55a3['uniqueid']));if(_0x386c76&&_0x386c76[_0x5adb('0x5d')]){logger[_0x5adb('0x14')](_0x5adb('0x5e'),'Recording\x20is\x20enabled!');_0x2a55a3[_0x5adb('0x5f')]=_0x31345d;}else if(_0x58455b&&_0x58455b[_0x5adb('0x60')]&&_0x58455b[_0x5adb('0x60')]!==_0x5adb('0x61')){logger[_0x5adb('0x14')]('[OUTBOUND]',_0x5adb('0x62'));_0x2a55a3[_0x5adb('0x5f')]=_0x31345d;}else{_0x2a55a3[_0x5adb('0x5f')]='';}return getAdminUser(_0x5e55c2,_0x56df90,_0x1fc73b,_0x5d3aa4,_0x40140f,_0x2146f0)[_0x5adb('0xb')](getUser(_0x5e55c2,_0x56df90,_0x5d3aa4,_0x40140f,_0x2146f0))['then'](getEndUser(_0x5e55c2,_0x56df90,_0x5d3aa4,_0x40140f,_0x2146f0))[_0x5adb('0xb')](getTicket(_0x5e55c2,_0x56df90,_0x5d3aa4,_0x1f59bb,_0x2a55a3,_0x40140f))[_0x5adb('0xb')](function(_0x182873){logger[_0x5adb('0x14')](util[_0x5adb('0x54')](_0x5adb('0x63'),_0x182873[_0x5adb('0x3a')]));logger['info'](util[_0x5adb('0x54')](_0x5adb('0x64'),_0x5e55c2));if(_0x5e55c2!=='unmanaged'){logger[_0x5adb('0x14')]('['+[_0x5e55c2[_0x5adb('0xf')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x25f761[_0x5adb('0x51')],_0x2f6ef7['name'],_0x182873[_0x5adb('0x3a')]);}})[_0x5adb('0x11')](function(_0x4a2ebc){logger[_0x5adb('0x12')]('['+[_0x5e55c2['toUpperCase']()]+_0x5adb('0x65'),util[_0x5adb('0x66')](_0x4a2ebc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x2ef3=['userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','type','nameField','customField','idField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','catch','label','?sysparm_query=name%3D','label_entry','Incident','push','all','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','emit','trigger:browser:url','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','isNil','calleridnum','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','recordingURL','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','util','md5','ioredis','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','error','message','info','validateEmail'];(function(_0x52ac61,_0x9434b7){var _0x2cf25c=function(_0xfe79aa){while(--_0xfe79aa){_0x52ac61['push'](_0x52ac61['shift']());}};_0x2cf25c(++_0x9434b7);}(_0x2ef3,0xba));var _0x32ef=function(_0xe6a858,_0x5501e3){_0xe6a858=_0xe6a858-0x0;var _0x4b2fc8=_0x2ef3[_0xe6a858];return _0x4b2fc8;};'use strict';var _=require(_0x32ef('0x0'));var Promise=require(_0x32ef('0x1'));var rp=require(_0x32ef('0x2'));var util=require(_0x32ef('0x3'));var md5=require(_0x32ef('0x4'));var Redis=require(_0x32ef('0x5'));var intUtil=require('./util');var config=require(_0x32ef('0x6'));var logger=require(_0x32ef('0x7'))('servicenow');config[_0x32ef('0x8')]=_[_0x32ef('0x9')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x32ef('0xa'))(new Redis(config[_0x32ef('0x8')]));function getAdminUser(_0x367c39,_0x2fb8eb,_0x234863,_0x298066,_0x2484a0,_0x2bbb50){return new Promise(function(_0x28275c,_0x77df79){var _0x56eb42={'method':'GET','uri':_0x298066+_0x32ef('0xb')+'&'+_0x2484a0+'&'+_0x2bbb50,'auth':_0x2fb8eb,'json':!![]};return rp(_0x56eb42)[_0x32ef('0xc')](function(_0x45bfd5){if(_0x45bfd5[_0x32ef('0xd')]['length']>0x0){_0x234863[_0x32ef('0xe')]=_0x45bfd5['result'][0x0][_0x32ef('0xf')];}logger['info']('['+[_0x367c39[_0x32ef('0x10')]()]+_0x32ef('0x11'),_0x234863);_0x28275c(_0x234863);})['catch'](function(_0x539d18){logger[_0x32ef('0x12')]('['+[_0x367c39['toUpperCase']()]+']',_0x539d18[_0x32ef('0x13')]);_0x77df79(_0x539d18[_0x32ef('0x13')]);});});}function getUser(_0x93d492,_0x54c7f5,_0x57aff1,_0x55bf0b,_0x531e30){return function(_0x13db1a){logger[_0x32ef('0x14')]('['+[_0x93d492[_0x32ef('0x10')]()]+'],\x20getUser\x20input\x20crm',_0x13db1a);return new Promise(function(_0x5d559b,_0x1eb468){if(intUtil[_0x32ef('0x15')](_0x13db1a[_0x32ef('0x16')])){var _0x57863c={'method':_0x32ef('0x17'),'uri':_0x57aff1+_0x32ef('0x18')+_0x13db1a['userEmail']+'&'+_0x55bf0b+'&'+_0x531e30,'auth':_0x54c7f5,'json':!![]};logger[_0x32ef('0x14')]('['+[_0x93d492[_0x32ef('0x10')]()]+_0x32ef('0x19'),_0x57863c);return rp(_0x57863c)[_0x32ef('0xc')](function(_0x445cda){logger[_0x32ef('0x14')]('['+[_0x93d492['toUpperCase']()]+_0x32ef('0x1a'),_0x445cda);if(_0x445cda['result'][_0x32ef('0x1b')]>0x0&&String(_0x445cda[_0x32ef('0xd')][0x0]['active'])===_0x32ef('0x1c')){_0x13db1a[_0x32ef('0x1d')]=_0x445cda[_0x32ef('0xd')][0x0]['sys_id'];}else{_0x13db1a['userId']=_0x13db1a[_0x32ef('0xe')];_0x13db1a[_0x32ef('0x16')]=_0x13db1a[_0x32ef('0x1e')];}logger['info']('['+[_0x93d492['toUpperCase']()]+_0x32ef('0x1f'),_0x13db1a);_0x5d559b(_0x13db1a);})['catch'](function(_0x51a412){logger[_0x32ef('0x12')]('['+[_0x93d492[_0x32ef('0x10')]()]+']',_0x51a412[_0x32ef('0x13')]);_0x1eb468(_0x51a412[_0x32ef('0x13')]);});}else{logger[_0x32ef('0x14')]('['+[_0x93d492[_0x32ef('0x10')]()]+_0x32ef('0x20'));_0x13db1a[_0x32ef('0x1d')]=_0x13db1a[_0x32ef('0xe')];_0x13db1a[_0x32ef('0x16')]=_0x13db1a[_0x32ef('0x1e')];_0x5d559b(_0x13db1a);}});};}function createEndUser(_0xba4b3f,_0x5a88a5,_0xd65fde,_0x2f5d06,_0x5a04cd){logger[_0x32ef('0x14')]('['+[_0xba4b3f[_0x32ef('0x10')]()]+_0x32ef('0x21'),_0xd65fde);return new Promise(function(_0x26e207,_0x50a95b){var _0x10e38c={'method':_0x32ef('0x22'),'uri':_0x2f5d06+_0x32ef('0x23')+_0x5a04cd,'body':{'user_name':_0xd65fde[_0x32ef('0x24')],'roles':_0x32ef('0x25'),'first_name':_0xd65fde[_0x32ef('0x24')],'active':_0x32ef('0x1c'),'date_format':'System','phone':_0xd65fde[_0x32ef('0x24')]},'auth':_0x5a88a5,'json':!![]};return rp(_0x10e38c)['then'](function(_0x38bf73){logger[_0x32ef('0x14')]('['+[_0xba4b3f['toUpperCase']()]+_0x32ef('0x26'),_0x38bf73[_0x32ef('0xd')]);_0xd65fde[_0x32ef('0x27')]=_0x38bf73[_0x32ef('0xd')][_0x32ef('0xf')];_0x26e207(_0xd65fde);})['catch'](function(_0x50ecd6){logger[_0x32ef('0x12')]('['+[_0xba4b3f['toUpperCase']()]+']',_0x50ecd6[_0x32ef('0x13')]);_0x50a95b(_0x50ecd6[_0x32ef('0x13')]);});});}function getEndUser(_0x2f1349,_0x390670,_0x389583,_0x22fa1a,_0x566b56){return function(_0x482d3a){logger['info']('['+[_0x2f1349[_0x32ef('0x10')]()]+_0x32ef('0x28'),_0x482d3a);return new Promise(function(_0x136b02,_0x5f2443){var _0x4fb402={'method':_0x32ef('0x17'),'uri':_0x389583+_0x32ef('0x29')+_0x482d3a[_0x32ef('0x24')]+'&'+_0x22fa1a+'&'+_0x566b56,'auth':_0x390670,'json':!![]};return rp(_0x4fb402)['then'](function(_0x4abbd6){if(_0x4abbd6[_0x32ef('0xd')][_0x32ef('0x1b')]>0x0){_0x482d3a[_0x32ef('0x27')]=_0x4abbd6[_0x32ef('0xd')][0x0][_0x32ef('0xf')];logger[_0x32ef('0x14')]('['+[_0x2f1349[_0x32ef('0x10')]()]+_0x32ef('0x2a'),_0x482d3a);_0x136b02(_0x482d3a);}else{return createEndUser(_0x2f1349,_0x390670,_0x482d3a,_0x389583,_0x22fa1a)[_0x32ef('0xc')](function(_0x4de939){logger[_0x32ef('0x14')]('['+[_0x2f1349[_0x32ef('0x10')]()]+_0x32ef('0x2b'),_0x4de939);_0x136b02(_0x4de939);});}})['catch'](function(_0x365125){logger[_0x32ef('0x12')]('['+[_0x2f1349[_0x32ef('0x10')]()]+']',_0x365125[_0x32ef('0x13')]);_0x5f2443(_0x365125[_0x32ef('0x13')]);});});};}function getCustomFields(_0x33a0fb,_0x256c40){var _0x1cebed={};if(_0x33a0fb[_0x32ef('0x1b')]>0x0){_[_0x32ef('0x2c')](_0x33a0fb,function(_0xb4db74){if(_0xb4db74[_0x32ef('0x2d')]==='string'&&_0xb4db74[_0x32ef('0x2e')]&&!_0xb4db74[_0x32ef('0x2f')]){_0x1cebed[_0xb4db74[_0x32ef('0x30')][_0x32ef('0x31')]()]=_0xb4db74[_0x32ef('0x32')][_0x32ef('0x33')]();}else if(_0xb4db74[_0x32ef('0x2d')]==='string'&&_0xb4db74['idField']&&_0xb4db74[_0x32ef('0x2f')]){_0x1cebed[_0xb4db74[_0x32ef('0x30')][_0x32ef('0x31')]()]=_0xb4db74[_0x32ef('0x32')]['toString']();}else if(_0xb4db74[_0x32ef('0x2d')]===_0x32ef('0x34')&&_0xb4db74['variableName']&&_0xb4db74[_0x32ef('0x30')]&&_0xb4db74['customField']){_0x1cebed[_0xb4db74[_0x32ef('0x30')][_0x32ef('0x31')]()]=_0x256c40[_0xb4db74[_0x32ef('0x35')]][_0x32ef('0x33')]();}else if(_0xb4db74[_0x32ef('0x2d')]===_0x32ef('0x36')&&_0xb4db74[_0x32ef('0x37')]&&_0xb4db74[_0x32ef('0x37')][_0x32ef('0x38')]&&_0xb4db74[_0x32ef('0x30')]&&_0xb4db74['customField']){_0x1cebed[_0xb4db74[_0x32ef('0x30')]['toLowerCase']()]=_0x256c40[_0xb4db74[_0x32ef('0x37')][_0x32ef('0x38')][_0x32ef('0x31')]()]['toString']();}});}return _0x1cebed;}function getTicket(_0x502113,_0x230ac9,_0x37b954,_0x241f82,_0x35b4e0,_0x40bf12){return function(_0x12c9e6){logger['info']('['+[_0x502113['toUpperCase']()]+_0x32ef('0x39'),_0x12c9e6);return new Promise(function(_0x270826,_0x27d65b){var _0x13b270=_0x502113[_0x32ef('0x31')]()===_0x32ef('0x3a')?_0x12c9e6[_0x32ef('0x1d')]:_0x12c9e6[_0x32ef('0x27')];var _0xc10e7={'method':_0x32ef('0x22'),'uri':_0x37b954+_0x32ef('0x3b')+'?'+_0x40bf12,'body':Object[_0x32ef('0x3c')]({},{'active':_0x32ef('0x1c'),'caller_id':_0x13b270,'assigned_to':_0x12c9e6['userId'],'short_description':intUtil[_0x32ef('0x3d')](_0x241f82[_0x32ef('0x3e')],_0x35b4e0,'\x20'),'description':intUtil[_0x32ef('0x3d')](_0x241f82[_0x32ef('0x3f')],_0x35b4e0,'\x0a')},getCustomFields(_0x241f82[_0x32ef('0x40')],_0x35b4e0)),'auth':_0x230ac9,'json':!![]};return rp(_0xc10e7)[_0x32ef('0xc')](function(_0x278696){logger[_0x32ef('0x14')]('['+[_0x502113[_0x32ef('0x10')]()]+_0x32ef('0x41'),_0x278696[_0x32ef('0xd')]);_0x12c9e6[_0x32ef('0x42')]=_0x278696[_0x32ef('0xd')][_0x32ef('0xf')];_0x12c9e6[_0x32ef('0x43')]=_0x278696[_0x32ef('0xd')][_0x32ef('0x44')];logger[_0x32ef('0x14')]('['+[_0x502113['toUpperCase']()]+']\x20getTicket\x20crm',_0x12c9e6);_0x270826(_0x12c9e6);})[_0x32ef('0x45')](function(_0x259c32){logger[_0x32ef('0x12')]('['+[_0x502113[_0x32ef('0x10')]()]+']',_0x259c32[_0x32ef('0x13')]);_0x27d65b(_0x259c32[_0x32ef('0x13')]);});});};}function createRemoteTag(_0x1572d9,_0x1f105a,_0x15b640,_0x368bf1){return new Promise(function(_0x3697a7,_0x4a6fd2){var _0x21216d={'method':_0x32ef('0x22'),'uri':_0x15b640+_0x32ef('0x46')+'?'+_0x368bf1,'body':{'short_description':_0x1572d9,'global':!![],'active':!![],'name':_0x1572d9},'auth':_0x1f105a,'json':!![]};return rp(_0x21216d)[_0x32ef('0xc')](function(_0x38314a){var _0x387cf0=_0x38314a['result'][_0x32ef('0xf')];_0x3697a7(_0x387cf0);});});}function getRemoteTag(_0x1eeb3e,_0x31d5d8,_0x56b7ce,_0x1b0faa,_0x52692a){return new Promise(function(_0x2ee3dd,_0xbe35b){var _0x579bc1={'method':_0x32ef('0x17'),'uri':_0x56b7ce+'label'+_0x32ef('0x47')+_0x1eeb3e+'&'+_0x1b0faa,'auth':_0x31d5d8,'json':!![]};return rp(_0x579bc1)[_0x32ef('0xc')](function(_0x2bff39){if(_0x2bff39[_0x32ef('0xd')][_0x32ef('0x1b')]>0x0){var _0x30e377=_0x2bff39[_0x32ef('0xd')][0x0]['sys_id'];_0x2ee3dd(_0x30e377);}else{return createRemoteTag(_0x1eeb3e,_0x31d5d8,_0x56b7ce,_0x1b0faa)['then'](function(_0xdfa103){_0x2ee3dd(_0xdfa103);});}});});}function assignTagToIncident(_0x52232a,_0x4fbab6,_0xb519e9,_0x89d0b3,_0x2ef0f8){return new Promise(function(_0x6aae59,_0x2468e6){var _0x356704={'method':_0x32ef('0x22'),'uri':_0xb519e9+_0x32ef('0x48')+'?'+_0x2ef0f8,'body':{'label':_0x52232a,'table':_0x32ef('0x3b'),'id_type':_0x32ef('0x49'),'table_key':_0x89d0b3['ticketId'],'title':'Incident\x20-\x20'+_0x89d0b3[_0x32ef('0x43')],'id_display':_0x89d0b3[_0x32ef('0x43')]},'auth':_0x4fbab6,'json':!![]};return rp(_0x356704)['then'](function(_0xda1d1){_0x6aae59();})[_0x32ef('0x45')](function(){_0x6aae59();});});}function manageTags(_0x2b5703,_0x49c245,_0x2ac877,_0x3c31d0,_0x20dcc5,_0x52dfe0,_0x5e6030){return new Promise(function(_0x13ea1a,_0x47d8bf){var _0x17f447=[];_0x49c245['forEach'](function(_0x58b652){_0x17f447[_0x32ef('0x4a')](getRemoteTag(_0x58b652,_0x2ac877,_0x3c31d0,_0x52dfe0,_0x5e6030));});return Promise[_0x32ef('0x4b')](_0x17f447)[_0x32ef('0xc')](function(_0x5dca6a){if(_0x5dca6a[_0x32ef('0x1b')]){logger[_0x32ef('0x14')]('['+[_0x2b5703[_0x32ef('0x10')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x5dca6a);var _0x4557ce=[];_0x5dca6a[_0x32ef('0x2c')](function(_0x4c3bab){_0x4557ce['push'](assignTagToIncident(_0x4c3bab,_0x2ac877,_0x3c31d0,_0x20dcc5,_0x52dfe0));});return Promise[_0x32ef('0x4b')](_0x4557ce)[_0x32ef('0xc')](function(){_0x13ea1a();})[_0x32ef('0x45')](function(){_0x13ea1a();});}else{_0x13ea1a();}});});}function getTags(_0x339625,_0x4c4df8,_0x40700e,_0x4c89e8,_0x285330,_0x63b65){return function(_0x25b6d6){return new Promise(function(_0x36ed97,_0x21e930){var _0x340861=[];var _0x1dc755=_0x4c89e8[_0x32ef('0x4c')];if(_0x1dc755&&_0x1dc755[_0x32ef('0x1b')]>0x0){_0x340861=_['map'](_0x1dc755,_0x32ef('0x38'));}if(_0x340861[_0x32ef('0x1b')]>0x0){return manageTags(_0x339625,_0x340861,_0x4c4df8,_0x40700e,_0x25b6d6,_0x285330,_0x63b65)[_0x32ef('0xc')](function(){_0x36ed97(_0x25b6d6);});}else{_0x36ed97(_0x25b6d6);}});};}function emit(_0x1c629d,_0x79ae28,_0x5ad75c){var _0x47c0ed=_0x32ef('0x4d')+_0x32ef('0x4e')+_0x32ef('0x4f')+_0x32ef('0x50');var _0x1a8bad={'uri':_0x1c629d+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x5ad75c+_0x47c0ed};io['to'](util[_0x32ef('0x51')]('user:%s',_0x79ae28))[_0x32ef('0x52')](_0x32ef('0x53'),_0x1a8bad);}exports['cs']=function(_0x48b6f4,_0x5402b4,_0x2c9f7a,_0x1538d0,_0x2e0873,_0x5b378b,_0x52b63b,_0x3b4a8e){var _0x5edd29={};var _0x7d2c3a={'user':_0x5b378b[_0x32ef('0x54')],'pass':_0x5b378b['password']};var _0x476bbf=_0x32ef('0x55');var _0x974974=_0x32ef('0x56');_0x5b378b[_0x32ef('0x57')]=intUtil[_0x32ef('0x58')](_0x5b378b[_0x32ef('0x57')]);_0x5b378b[_0x32ef('0x59')]=intUtil[_0x32ef('0x58')](_0x5b378b[_0x32ef('0x59')]);var _0x132d9f=util[_0x32ef('0x51')]('%s/api/now/table/',_0x5b378b['remoteUri']);_0x5edd29[_0x32ef('0x16')]=!_[_0x32ef('0x5a')](_0x1538d0)?_0x1538d0['email']:null;_0x5edd29[_0x32ef('0x1e')]=_0x5b378b['email'];_0x5edd29[_0x32ef('0x24')]=_0x3b4a8e[_0x32ef('0x31')]()===_0x32ef('0x3a')?_0x5402b4['destcalleridnum']:_0x5402b4[_0x32ef('0x5b')];_0x5edd29['callDirection']=_0x3b4a8e===_0x32ef('0x5c')||_0x3b4a8e===_0x32ef('0x5d')?'queue':'outbound';var _0x3c9039=util['format'](_0x32ef('0x5e'),_0x5b378b['serverUrl'],_0x5402b4[_0x32ef('0x5f')],md5(_0x5402b4[_0x32ef('0x5f')]));if(_0x2e0873&&_0x2e0873[_0x32ef('0x60')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x5402b4[_0x32ef('0x61')]=_0x3c9039;}else if(_0x52b63b&&_0x52b63b['recordingFormat']&&_0x52b63b[_0x32ef('0x62')]!==_0x32ef('0x63')){logger[_0x32ef('0x14')](_0x32ef('0x64'),_0x32ef('0x65'));_0x5402b4[_0x32ef('0x61')]=_0x3c9039;}else{_0x5402b4['recordingURL']='';}return getAdminUser(_0x3b4a8e,_0x7d2c3a,_0x5edd29,_0x132d9f,_0x974974,_0x476bbf)[_0x32ef('0xc')](getUser(_0x3b4a8e,_0x7d2c3a,_0x132d9f,_0x974974,_0x476bbf))['then'](getEndUser(_0x3b4a8e,_0x7d2c3a,_0x132d9f,_0x974974,_0x476bbf))['then'](getTicket(_0x3b4a8e,_0x7d2c3a,_0x132d9f,_0x2c9f7a,_0x5402b4,_0x974974))[_0x32ef('0xc')](function(_0x5c4f2a){logger[_0x32ef('0x14')](util[_0x32ef('0x51')]('The\x20ticket\x20ID\x20is:\x20%s',_0x5c4f2a[_0x32ef('0x42')]));logger[_0x32ef('0x14')](util[_0x32ef('0x51')](_0x32ef('0x66'),_0x3b4a8e));if(_0x3b4a8e!==_0x32ef('0x5d')){logger[_0x32ef('0x14')]('['+[_0x3b4a8e['toUpperCase']()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x5b378b[_0x32ef('0x57')],_0x1538d0['name'],_0x5c4f2a[_0x32ef('0x42')]);}})[_0x32ef('0x45')](function(_0x114d8e){logger[_0x32ef('0x12')]('['+[_0x3b4a8e[_0x32ef('0x10')]()]+_0x32ef('0x67'),util['inspect'](_0x114d8e,{'showHidden':!![],'depth':null}));});};
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