Built motion from commit 43538d75.|2.5.35
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 0fcf2dc..7f72ae8 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x5110=['uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','result','length','catch','error','toUpperCase','message','info','],\x20getUser\x20input\x20crm','validateEmail','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','then','],\x20getUser\x20entity','active','true','userId','sys_id','adminId','adminEmail',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','forEach','type','nameField','customField','toLowerCase','content','toString','string','picklist','idField','variable','variableName','customVariable','Variable','name','outbound','endUserId','assign','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber',']\x20getTicket\x20crm','label','label_entry','incident','Incident','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','trigger:browser:url','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','calleridnum','callDirection','queue','unmanaged'];(function(_0x2d2c16,_0x4e88b6){var _0x53f2fb=function(_0x6b6dac){while(--_0x6b6dac){_0x2d2c16['push'](_0x2d2c16['shift']());}};_0x53f2fb(++_0x4e88b6);}(_0x5110,0x1bc));var _0x0511=function(_0x102400,_0x47634e){_0x102400=_0x102400-0x0;var _0x7d8798=_0x5110[_0x102400];return _0x7d8798;};'use strict';var _=require(_0x0511('0x0'));var Promise=require(_0x0511('0x1'));var rp=require(_0x0511('0x2'));var util=require(_0x0511('0x3'));var md5=require(_0x0511('0x4'));var Redis=require('ioredis');var intUtil=require(_0x0511('0x5'));var config=require(_0x0511('0x6'));var logger=require(_0x0511('0x7'))(_0x0511('0x8'));config[_0x0511('0x9')]=_[_0x0511('0xa')](config['redis'],{'host':_0x0511('0xb'),'port':0x18eb});var io=require(_0x0511('0xc'))(new Redis(config[_0x0511('0x9')]));function getAdminUser(_0x1b595a,_0x2e3d91,_0xaec387,_0xc041a5,_0xbccb83,_0x375268){return new Promise(function(_0x393b0e,_0x3bcc1f){var _0x40d423={'method':_0x0511('0xd'),'uri':_0xc041a5+_0x0511('0xe')+'&'+_0xbccb83+'&'+_0x375268,'auth':_0x2e3d91,'json':!![]};return rp(_0x40d423)['then'](function(_0x4f5807){if(_0x4f5807[_0x0511('0xf')][_0x0511('0x10')]>0x0){_0xaec387['adminId']=_0x4f5807[_0x0511('0xf')][0x0]['sys_id'];}logger['info']('['+[_0x1b595a['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0xaec387);_0x393b0e(_0xaec387);})[_0x0511('0x11')](function(_0x59a1b6){logger[_0x0511('0x12')]('['+[_0x1b595a[_0x0511('0x13')]()]+']',_0x59a1b6[_0x0511('0x14')]);_0x3bcc1f(_0x59a1b6[_0x0511('0x14')]);});});}function getUser(_0x3077c7,_0x3c4506,_0x5278ee,_0x4e8295,_0x160c6c){return function(_0x2196b6){logger[_0x0511('0x15')]('['+[_0x3077c7[_0x0511('0x13')]()]+_0x0511('0x16'),_0x2196b6);return new Promise(function(_0x2c8e50,_0x22140f){if(intUtil[_0x0511('0x17')](_0x2196b6['userEmail'])){var _0x5c4778={'method':_0x0511('0xd'),'uri':_0x5278ee+_0x0511('0x18')+_0x2196b6[_0x0511('0x19')]+'&'+_0x4e8295+'&'+_0x160c6c,'auth':_0x3c4506,'json':!![]};logger[_0x0511('0x15')]('['+[_0x3077c7[_0x0511('0x13')]()]+_0x0511('0x1a'),_0x5c4778);return rp(_0x5c4778)[_0x0511('0x1b')](function(_0x5d72d3){logger['info']('['+[_0x3077c7[_0x0511('0x13')]()]+_0x0511('0x1c'),_0x5d72d3);if(_0x5d72d3[_0x0511('0xf')][_0x0511('0x10')]>0x0&&String(_0x5d72d3[_0x0511('0xf')][0x0][_0x0511('0x1d')])===_0x0511('0x1e')){_0x2196b6[_0x0511('0x1f')]=_0x5d72d3['result'][0x0][_0x0511('0x20')];}else{_0x2196b6[_0x0511('0x1f')]=_0x2196b6[_0x0511('0x21')];_0x2196b6[_0x0511('0x19')]=_0x2196b6[_0x0511('0x22')];}logger[_0x0511('0x15')]('['+[_0x3077c7['toUpperCase']()]+'],\x20getUser\x20crm',_0x2196b6);_0x2c8e50(_0x2196b6);})['catch'](function(_0x5dcdc5){logger[_0x0511('0x12')]('['+[_0x3077c7[_0x0511('0x13')]()]+']',_0x5dcdc5[_0x0511('0x14')]);_0x22140f(_0x5dcdc5[_0x0511('0x14')]);});}else{logger['info']('['+[_0x3077c7['toUpperCase']()]+_0x0511('0x23'));_0x2196b6[_0x0511('0x1f')]=_0x2196b6['adminId'];_0x2196b6[_0x0511('0x19')]=_0x2196b6['adminEmail'];_0x2c8e50(_0x2196b6);}});};}function createEndUser(_0x36371a,_0x195e33,_0x526a9a,_0x57c178,_0x78a25d){logger['info']('['+[_0x36371a['toUpperCase']()]+_0x0511('0x24'),_0x526a9a);return new Promise(function(_0x3a594f,_0x4804c8){var _0x375ee4={'method':_0x0511('0x25'),'uri':_0x57c178+_0x0511('0x26')+_0x78a25d,'body':{'user_name':_0x526a9a[_0x0511('0x27')],'roles':'user','first_name':_0x526a9a['endUserNumber'],'active':_0x0511('0x1e'),'date_format':'System','phone':_0x526a9a[_0x0511('0x27')]},'auth':_0x195e33,'json':!![]};return rp(_0x375ee4)[_0x0511('0x1b')](function(_0x429dc3){logger['info']('['+[_0x36371a[_0x0511('0x13')]()]+_0x0511('0x28'),_0x429dc3['result']);_0x526a9a['endUserId']=_0x429dc3[_0x0511('0xf')]['sys_id'];_0x3a594f(_0x526a9a);})[_0x0511('0x11')](function(_0x59139b){logger[_0x0511('0x12')]('['+[_0x36371a[_0x0511('0x13')]()]+']',_0x59139b[_0x0511('0x14')]);_0x4804c8(_0x59139b['message']);});});}function getEndUser(_0xc96c07,_0x3b07e4,_0x48ddb1,_0x4c4c24,_0x51dbbe){return function(_0x3f91b3){logger['info']('['+[_0xc96c07[_0x0511('0x13')]()]+_0x0511('0x29'),_0x3f91b3);return new Promise(function(_0x5a58a5,_0x17774f){var _0x4ed781={'method':_0x0511('0xd'),'uri':_0x48ddb1+_0x0511('0x2a')+_0x3f91b3[_0x0511('0x27')]+'&'+_0x4c4c24+'&'+_0x51dbbe,'auth':_0x3b07e4,'json':!![]};return rp(_0x4ed781)[_0x0511('0x1b')](function(_0x773d37){if(_0x773d37[_0x0511('0xf')]['length']>0x0){_0x3f91b3['endUserId']=_0x773d37['result'][0x0][_0x0511('0x20')];logger[_0x0511('0x15')]('['+[_0xc96c07[_0x0511('0x13')]()]+_0x0511('0x2b'),_0x3f91b3);_0x5a58a5(_0x3f91b3);}else{return createEndUser(_0xc96c07,_0x3b07e4,_0x3f91b3,_0x48ddb1,_0x4c4c24)[_0x0511('0x1b')](function(_0x159c3e){logger['info']('['+[_0xc96c07[_0x0511('0x13')]()]+'],\x20createEndUser\x20crm',_0x159c3e);_0x5a58a5(_0x159c3e);});}})[_0x0511('0x11')](function(_0x4b64ea){logger[_0x0511('0x12')]('['+[_0xc96c07[_0x0511('0x13')]()]+']',_0x4b64ea[_0x0511('0x14')]);_0x17774f(_0x4b64ea['message']);});});};}function getCustomFields(_0x1f05e4,_0x26be06){var _0x228eec={};if(_0x1f05e4[_0x0511('0x10')]>0x0){_[_0x0511('0x2c')](_0x1f05e4,function(_0x547ebd){if(_['includes'](['string','picklist'],_0x547ebd[_0x0511('0x2d')])&&_0x547ebd[_0x0511('0x2e')]&&!_0x547ebd[_0x0511('0x2f')]){_0x228eec[_0x547ebd[_0x0511('0x2e')][_0x0511('0x30')]()]=_0x547ebd[_0x0511('0x31')][_0x0511('0x32')]();}else if(_['includes']([_0x0511('0x33'),_0x0511('0x34')],_0x547ebd['type'])&&_0x547ebd[_0x0511('0x35')]&&_0x547ebd[_0x0511('0x2f')]){_0x228eec[_0x547ebd[_0x0511('0x35')][_0x0511('0x30')]()]=_0x547ebd[_0x0511('0x31')][_0x0511('0x32')]();}else if(_0x547ebd['type']===_0x0511('0x36')&&_0x547ebd[_0x0511('0x37')]&&_0x547ebd[_0x0511('0x35')]&&_0x547ebd[_0x0511('0x2f')]){_0x228eec[_0x547ebd[_0x0511('0x35')]['toLowerCase']()]=_0x26be06[_0x547ebd[_0x0511('0x37')]]['toString']();}else if(_0x547ebd['type']===_0x0511('0x38')&&_0x547ebd[_0x0511('0x39')]&&_0x547ebd[_0x0511('0x39')][_0x0511('0x3a')]&&_0x547ebd['idField']&&_0x547ebd[_0x0511('0x2f')]){_0x228eec[_0x547ebd[_0x0511('0x35')]['toLowerCase']()]=_0x26be06[_0x547ebd[_0x0511('0x39')][_0x0511('0x3a')][_0x0511('0x30')]()][_0x0511('0x32')]();}});}return _0x228eec;}function getTicket(_0x194d5e,_0x5bde54,_0x30267e,_0x4b24dc,_0x2557c5,_0x19a8a5){return function(_0x391b13){logger[_0x0511('0x15')]('['+[_0x194d5e[_0x0511('0x13')]()]+']\x20getTicket\x20input\x20crm',_0x391b13);return new Promise(function(_0xa8ddd1,_0x270ef0){var _0x4f81ed=_0x194d5e['toLowerCase']()===_0x0511('0x3b')?_0x391b13[_0x0511('0x1f')]:_0x391b13[_0x0511('0x3c')];var _0xd812da={'method':_0x0511('0x25'),'uri':_0x30267e+'incident'+'?'+_0x19a8a5,'body':Object[_0x0511('0x3d')]({},{'active':_0x0511('0x1e'),'caller_id':_0x4f81ed,'assigned_to':_0x391b13['userId'],'short_description':intUtil['getString'](_0x4b24dc['Subjects'],_0x2557c5,'\x20'),'description':intUtil['getString'](_0x4b24dc['Descriptions'],_0x2557c5,'\x0a')},getCustomFields(_0x4b24dc[_0x0511('0x3e')],_0x2557c5)),'auth':_0x5bde54,'json':!![]};return rp(_0xd812da)[_0x0511('0x1b')](function(_0x5ecfb0){logger[_0x0511('0x15')]('['+[_0x194d5e['toUpperCase']()]+_0x0511('0x3f'),_0x5ecfb0['result']);_0x391b13[_0x0511('0x40')]=_0x5ecfb0[_0x0511('0xf')][_0x0511('0x20')];_0x391b13[_0x0511('0x41')]=_0x5ecfb0[_0x0511('0xf')]['number'];logger[_0x0511('0x15')]('['+[_0x194d5e['toUpperCase']()]+_0x0511('0x42'),_0x391b13);_0xa8ddd1(_0x391b13);})[_0x0511('0x11')](function(_0x57845f){logger[_0x0511('0x12')]('['+[_0x194d5e[_0x0511('0x13')]()]+']',_0x57845f[_0x0511('0x14')]);_0x270ef0(_0x57845f['message']);});});};}function createRemoteTag(_0x555437,_0x513ec3,_0x45f12a,_0x59e31e){return new Promise(function(_0x44ec78,_0x1a8574){var _0x2b9966={'method':'POST','uri':_0x45f12a+_0x0511('0x43')+'?'+_0x59e31e,'body':{'short_description':_0x555437,'global':!![],'active':!![],'name':_0x555437},'auth':_0x513ec3,'json':!![]};return rp(_0x2b9966)['then'](function(_0x3b062f){var _0x4e0e5c=_0x3b062f[_0x0511('0xf')][_0x0511('0x20')];_0x44ec78(_0x4e0e5c);});});}function getRemoteTag(_0x55caa4,_0x3f0dec,_0x5abc20,_0x4c118d,_0x37a426){return new Promise(function(_0x2b8f26,_0x61991b){var _0x3bbbc8={'method':_0x0511('0xd'),'uri':_0x5abc20+'label'+'?sysparm_query=name%3D'+_0x55caa4+'&'+_0x4c118d,'auth':_0x3f0dec,'json':!![]};return rp(_0x3bbbc8)[_0x0511('0x1b')](function(_0x43a077){if(_0x43a077['result'][_0x0511('0x10')]>0x0){var _0x24c113=_0x43a077[_0x0511('0xf')][0x0][_0x0511('0x20')];_0x2b8f26(_0x24c113);}else{return createRemoteTag(_0x55caa4,_0x3f0dec,_0x5abc20,_0x4c118d)[_0x0511('0x1b')](function(_0x5b0a39){_0x2b8f26(_0x5b0a39);});}});});}function assignTagToIncident(_0xdb28e5,_0x26ad18,_0x3cecef,_0x19e3ef,_0x4cd679){return new Promise(function(_0x14f4f4,_0x4906cb){var _0x556583={'method':_0x0511('0x25'),'uri':_0x3cecef+_0x0511('0x44')+'?'+_0x4cd679,'body':{'label':_0xdb28e5,'table':_0x0511('0x45'),'id_type':_0x0511('0x46'),'table_key':_0x19e3ef[_0x0511('0x40')],'title':_0x0511('0x47')+_0x19e3ef['ticketNumber'],'id_display':_0x19e3ef['ticketNumber']},'auth':_0x26ad18,'json':!![]};return rp(_0x556583)['then'](function(_0x1dae7e){_0x14f4f4();})['catch'](function(){_0x14f4f4();});});}function manageTags(_0x660145,_0x4a438c,_0x751e0a,_0xa220b2,_0x524841,_0x3d2933,_0x303096){return new Promise(function(_0x120d14,_0x27cabc){var _0x57e642=[];_0x4a438c['forEach'](function(_0x2c6efd){_0x57e642[_0x0511('0x48')](getRemoteTag(_0x2c6efd,_0x751e0a,_0xa220b2,_0x3d2933,_0x303096));});return Promise[_0x0511('0x49')](_0x57e642)['then'](function(_0x1d25de){if(_0x1d25de[_0x0511('0x10')]){logger[_0x0511('0x15')]('['+[_0x660145[_0x0511('0x13')]()]+_0x0511('0x4a'),_0x1d25de);var _0x16b46b=[];_0x1d25de[_0x0511('0x2c')](function(_0x54d90f){_0x16b46b[_0x0511('0x48')](assignTagToIncident(_0x54d90f,_0x751e0a,_0xa220b2,_0x524841,_0x3d2933));});return Promise['all'](_0x16b46b)[_0x0511('0x1b')](function(){_0x120d14();})[_0x0511('0x11')](function(){_0x120d14();});}else{_0x120d14();}});});}function getTags(_0x48b235,_0x464cf4,_0x4ccb89,_0x4af36c,_0x3192f3,_0x49a9a0){return function(_0x53e089){return new Promise(function(_0x242ca6,_0x2d7d1f){var _0x3dc29f=[];var _0x397a4b=_0x4af36c[_0x0511('0x4b')];if(_0x397a4b&&_0x397a4b[_0x0511('0x10')]>0x0){_0x3dc29f=_[_0x0511('0x4c')](_0x397a4b,'name');}if(_0x3dc29f[_0x0511('0x10')]>0x0){return manageTags(_0x48b235,_0x3dc29f,_0x464cf4,_0x4ccb89,_0x53e089,_0x3192f3,_0x49a9a0)[_0x0511('0x1b')](function(){_0x242ca6(_0x53e089);});}else{_0x242ca6(_0x53e089);}});};}function emit(_0x4e3bfb,_0x1ef2d8,_0x43c2f4){var _0x140425='%26sysparm_record_target%3Dincident'+_0x0511('0x4d')+_0x0511('0x4e')+'%255EORDERBYDESCnumber';var _0x3520b3={'uri':_0x4e3bfb+_0x0511('0x4f')+_0x43c2f4+_0x140425};io['to'](util[_0x0511('0x50')](_0x0511('0x51'),_0x1ef2d8))['emit'](_0x0511('0x52'),_0x3520b3);}exports['cs']=function(_0x4993d2,_0x28bcff,_0x1b8550,_0x5a6b2c,_0x5074d8,_0x1418ac,_0x2632f8,_0x51f8fb){var _0x206136={};var _0x5e0e7b={'user':_0x1418ac[_0x0511('0x53')],'pass':_0x1418ac[_0x0511('0x54')]};var _0xf4fb3c=_0x0511('0x55');var _0x3fc3c7='sysparm_display_value=true';_0x1418ac[_0x0511('0x56')]=intUtil[_0x0511('0x57')](_0x1418ac[_0x0511('0x56')]);_0x1418ac[_0x0511('0x58')]=intUtil[_0x0511('0x57')](_0x1418ac['serverUrl']);var _0x10bb6f=util[_0x0511('0x50')](_0x0511('0x59'),_0x1418ac['remoteUri']);_0x206136[_0x0511('0x19')]=!_[_0x0511('0x5a')](_0x5a6b2c)?_0x5a6b2c[_0x0511('0x5b')]:null;_0x206136[_0x0511('0x22')]=_0x1418ac[_0x0511('0x5b')];_0x206136[_0x0511('0x27')]=_0x51f8fb[_0x0511('0x30')]()===_0x0511('0x3b')?_0x28bcff['destcalleridnum']:_0x28bcff[_0x0511('0x5c')];_0x206136[_0x0511('0x5d')]=_0x51f8fb===_0x0511('0x5e')||_0x51f8fb===_0x0511('0x5f')?_0x0511('0x5e'):'outbound';var _0x550b18=util[_0x0511('0x50')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1418ac[_0x0511('0x58')],_0x28bcff[_0x0511('0x60')],md5(_0x28bcff[_0x0511('0x60')]));if(_0x5074d8&&_0x5074d8['monitor_format']){logger['info'](_0x0511('0x61'),_0x0511('0x62'));_0x28bcff[_0x0511('0x63')]=_0x550b18;}else if(_0x2632f8&&_0x2632f8[_0x0511('0x64')]&&_0x2632f8[_0x0511('0x64')]!==_0x0511('0x65')){logger[_0x0511('0x15')](_0x0511('0x66'),'Recording\x20is\x20enabled!');_0x28bcff[_0x0511('0x63')]=_0x550b18;}else{_0x28bcff[_0x0511('0x63')]='';}return getAdminUser(_0x51f8fb,_0x5e0e7b,_0x206136,_0x10bb6f,_0x3fc3c7,_0xf4fb3c)[_0x0511('0x1b')](getUser(_0x51f8fb,_0x5e0e7b,_0x10bb6f,_0x3fc3c7,_0xf4fb3c))[_0x0511('0x1b')](getEndUser(_0x51f8fb,_0x5e0e7b,_0x10bb6f,_0x3fc3c7,_0xf4fb3c))['then'](getTicket(_0x51f8fb,_0x5e0e7b,_0x10bb6f,_0x1b8550,_0x28bcff,_0x3fc3c7))[_0x0511('0x1b')](function(_0x29fc9f){logger[_0x0511('0x15')](util[_0x0511('0x50')](_0x0511('0x67'),_0x29fc9f['ticketId']));logger['info'](util[_0x0511('0x50')](_0x0511('0x68'),_0x51f8fb));if(_0x51f8fb!==_0x0511('0x5f')){logger[_0x0511('0x15')]('['+[_0x51f8fb[_0x0511('0x13')]()]+']',_0x0511('0x69'));emit(_0x1418ac['remoteUri'],_0x5a6b2c[_0x0511('0x3a')],_0x29fc9f[_0x0511('0x40')]);}})[_0x0511('0x11')](function(_0xdc5e78){logger[_0x0511('0x12')]('['+[_0x51f8fb[_0x0511('0x13')]()]+_0x0511('0x6a'),util[_0x0511('0x6b')](_0xdc5e78,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x449a=[']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push','all','forEach','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','bluebird','md5','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','validateEmail','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','result','true','userId','adminEmail','],\x20getUser\x20crm','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','],\x20getEndUser\x20crm','includes','picklist','type','nameField','content','customField','idField','toLowerCase','toString','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields'];(function(_0x5a77f9,_0x17d349){var _0x241b66=function(_0x1b4a1c){while(--_0x1b4a1c){_0x5a77f9['push'](_0x5a77f9['shift']());}};_0x241b66(++_0x17d349);}(_0x449a,0xf7));var _0xa449=function(_0x24259d,_0x64a194){_0x24259d=_0x24259d-0x0;var _0x5a701=_0x449a[_0x24259d];return _0x5a701;};'use strict';var _=require(_0xa449('0x0'));var Promise=require(_0xa449('0x1'));var rp=require('request-promise');var util=require('util');var md5=require(_0xa449('0x2'));var Redis=require('ioredis');var intUtil=require(_0xa449('0x3'));var config=require(_0xa449('0x4'));var logger=require(_0xa449('0x5'))('servicenow');config[_0xa449('0x6')]=_['defaults'](config[_0xa449('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0xa449('0x7'))(new Redis(config['redis']));function getAdminUser(_0x48f62c,_0x43ccc4,_0x5135f7,_0x1a591e,_0x53c6e1,_0x5aad3f){return new Promise(function(_0x76e62,_0x25b0eb){var _0x6af1c8={'method':'GET','uri':_0x1a591e+_0xa449('0x8')+'&'+_0x53c6e1+'&'+_0x5aad3f,'auth':_0x43ccc4,'json':!![]};return rp(_0x6af1c8)[_0xa449('0x9')](function(_0x51726c){if(_0x51726c['result'][_0xa449('0xa')]>0x0){_0x5135f7[_0xa449('0xb')]=_0x51726c['result'][0x0][_0xa449('0xc')];}logger[_0xa449('0xd')]('['+[_0x48f62c[_0xa449('0xe')]()]+_0xa449('0xf'),_0x5135f7);_0x76e62(_0x5135f7);})[_0xa449('0x10')](function(_0x9dc951){logger[_0xa449('0x11')]('['+[_0x48f62c[_0xa449('0xe')]()]+']',_0x9dc951[_0xa449('0x12')]);_0x25b0eb(_0x9dc951[_0xa449('0x12')]);});});}function getUser(_0x55cc83,_0x12721f,_0x1f1d71,_0x19a380,_0x4d67c3){return function(_0x55462){logger[_0xa449('0xd')]('['+[_0x55cc83['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x55462);return new Promise(function(_0x6c12a1,_0x41b0b0){if(intUtil[_0xa449('0x13')](_0x55462[_0xa449('0x14')])){var _0x1971e1={'method':_0xa449('0x15'),'uri':_0x1f1d71+_0xa449('0x16')+_0x55462['userEmail']+'&'+_0x19a380+'&'+_0x4d67c3,'auth':_0x12721f,'json':!![]};logger[_0xa449('0xd')]('['+[_0x55cc83[_0xa449('0xe')]()]+_0xa449('0x17'),_0x1971e1);return rp(_0x1971e1)[_0xa449('0x9')](function(_0x4926d6){logger[_0xa449('0xd')]('['+[_0x55cc83['toUpperCase']()]+_0xa449('0x18'),_0x4926d6);if(_0x4926d6[_0xa449('0x19')][_0xa449('0xa')]>0x0&&String(_0x4926d6[_0xa449('0x19')][0x0]['active'])===_0xa449('0x1a')){_0x55462['userId']=_0x4926d6['result'][0x0][_0xa449('0xc')];}else{_0x55462[_0xa449('0x1b')]=_0x55462['adminId'];_0x55462[_0xa449('0x14')]=_0x55462[_0xa449('0x1c')];}logger[_0xa449('0xd')]('['+[_0x55cc83[_0xa449('0xe')]()]+_0xa449('0x1d'),_0x55462);_0x6c12a1(_0x55462);})[_0xa449('0x10')](function(_0x4e370d){logger[_0xa449('0x11')]('['+[_0x55cc83[_0xa449('0xe')]()]+']',_0x4e370d['message']);_0x41b0b0(_0x4e370d['message']);});}else{logger[_0xa449('0xd')]('['+[_0x55cc83['toUpperCase']()]+']\x20using\x20admin\x20profile');_0x55462[_0xa449('0x1b')]=_0x55462[_0xa449('0xb')];_0x55462[_0xa449('0x14')]=_0x55462[_0xa449('0x1c')];_0x6c12a1(_0x55462);}});};}function createEndUser(_0x2750d0,_0x4ac236,_0x11229d,_0x50077a,_0x58ca06){logger[_0xa449('0xd')]('['+[_0x2750d0[_0xa449('0xe')]()]+_0xa449('0x1e'),_0x11229d);return new Promise(function(_0x3f146c,_0x1f88b7){var _0x1fe4d4={'method':_0xa449('0x1f'),'uri':_0x50077a+_0xa449('0x20')+_0x58ca06,'body':{'user_name':_0x11229d[_0xa449('0x21')],'roles':_0xa449('0x22'),'first_name':_0x11229d[_0xa449('0x21')],'active':_0xa449('0x1a'),'date_format':'System','phone':_0x11229d[_0xa449('0x21')]},'auth':_0x4ac236,'json':!![]};return rp(_0x1fe4d4)[_0xa449('0x9')](function(_0x5334a3){logger[_0xa449('0xd')]('['+[_0x2750d0['toUpperCase']()]+_0xa449('0x23'),_0x5334a3[_0xa449('0x19')]);_0x11229d[_0xa449('0x24')]=_0x5334a3['result'][_0xa449('0xc')];_0x3f146c(_0x11229d);})[_0xa449('0x10')](function(_0x220901){logger['error']('['+[_0x2750d0['toUpperCase']()]+']',_0x220901[_0xa449('0x12')]);_0x1f88b7(_0x220901[_0xa449('0x12')]);});});}function getEndUser(_0x609735,_0x2b1340,_0x5bf27e,_0x57dfa9,_0x593af4){return function(_0x58b17c){logger[_0xa449('0xd')]('['+[_0x609735[_0xa449('0xe')]()]+_0xa449('0x25'),_0x58b17c);return new Promise(function(_0x2cebdc,_0x284ee3){var _0x4e5881={'method':'GET','uri':_0x5bf27e+'sys_user?sysparm_query=phone%3D'+_0x58b17c[_0xa449('0x21')]+'&'+_0x57dfa9+'&'+_0x593af4,'auth':_0x2b1340,'json':!![]};return rp(_0x4e5881)[_0xa449('0x9')](function(_0x535cfa){if(_0x535cfa[_0xa449('0x19')]['length']>0x0){_0x58b17c[_0xa449('0x24')]=_0x535cfa['result'][0x0]['sys_id'];logger[_0xa449('0xd')]('['+[_0x609735[_0xa449('0xe')]()]+_0xa449('0x26'),_0x58b17c);_0x2cebdc(_0x58b17c);}else{return createEndUser(_0x609735,_0x2b1340,_0x58b17c,_0x5bf27e,_0x57dfa9)['then'](function(_0x1e27b7){logger['info']('['+[_0x609735['toUpperCase']()]+'],\x20createEndUser\x20crm',_0x1e27b7);_0x2cebdc(_0x1e27b7);});}})[_0xa449('0x10')](function(_0x139668){logger[_0xa449('0x11')]('['+[_0x609735[_0xa449('0xe')]()]+']',_0x139668['message']);_0x284ee3(_0x139668[_0xa449('0x12')]);});});};}function getCustomFields(_0x55021d,_0x4e7e72){var _0x5bed0e={};if(_0x55021d[_0xa449('0xa')]>0x0){_['forEach'](_0x55021d,function(_0x1695a0){if(_[_0xa449('0x27')](['string',_0xa449('0x28')],_0x1695a0[_0xa449('0x29')])&&_0x1695a0[_0xa449('0x2a')]&&!_0x1695a0['customField']){_0x5bed0e[_0x1695a0[_0xa449('0x2a')]['toLowerCase']()]=_0x1695a0[_0xa449('0x2b')]['toString']();}else if(_[_0xa449('0x27')](['string','picklist'],_0x1695a0[_0xa449('0x29')])&&_0x1695a0['idField']&&_0x1695a0[_0xa449('0x2c')]){_0x5bed0e[_0x1695a0[_0xa449('0x2d')][_0xa449('0x2e')]()]=_0x1695a0['content'][_0xa449('0x2f')]();}else if(_0x1695a0['type']==='variable'&&_0x1695a0[_0xa449('0x30')]&&_0x1695a0[_0xa449('0x2d')]&&_0x1695a0[_0xa449('0x2c')]){_0x5bed0e[_0x1695a0[_0xa449('0x2d')][_0xa449('0x2e')]()]=_0x4e7e72[_0x1695a0[_0xa449('0x30')]]['toString']();}else if(_0x1695a0[_0xa449('0x29')]===_0xa449('0x31')&&_0x1695a0[_0xa449('0x32')]&&_0x1695a0[_0xa449('0x32')]['name']&&_0x1695a0['idField']&&_0x1695a0[_0xa449('0x2c')]){_0x5bed0e[_0x1695a0['idField']['toLowerCase']()]=_0x4e7e72[_0x1695a0[_0xa449('0x32')][_0xa449('0x33')][_0xa449('0x2e')]()]['toString']();}});}return _0x5bed0e;}function getTicket(_0x1dab5c,_0xa9493c,_0x3c57a1,_0x4a38e8,_0x4305f5,_0x3da29a){return function(_0x95250){logger[_0xa449('0xd')]('['+[_0x1dab5c[_0xa449('0xe')]()]+_0xa449('0x34'),_0x95250);return new Promise(function(_0x533bd2,_0x94b034){var _0x507a9d=_0x1dab5c[_0xa449('0x2e')]()===_0xa449('0x35')?_0x95250['userId']:_0x95250['endUserId'];var _0x13c458={'method':'POST','uri':_0x3c57a1+'incident'+'?'+_0x3da29a,'body':Object[_0xa449('0x36')]({},{'active':_0xa449('0x1a'),'caller_id':_0x507a9d,'assigned_to':_0x95250[_0xa449('0x1b')],'short_description':intUtil[_0xa449('0x37')](_0x4a38e8[_0xa449('0x38')],_0x4305f5,'\x20'),'description':intUtil[_0xa449('0x37')](_0x4a38e8[_0xa449('0x39')],_0x4305f5,'\x0a')},getCustomFields(_0x4a38e8[_0xa449('0x3a')],_0x4305f5)),'auth':_0xa9493c,'json':!![]};return rp(_0x13c458)[_0xa449('0x9')](function(_0x38ef93){logger['info']('['+[_0x1dab5c['toUpperCase']()]+_0xa449('0x3b'),_0x38ef93[_0xa449('0x19')]);_0x95250[_0xa449('0x3c')]=_0x38ef93[_0xa449('0x19')][_0xa449('0xc')];_0x95250[_0xa449('0x3d')]=_0x38ef93['result'][_0xa449('0x3e')];logger[_0xa449('0xd')]('['+[_0x1dab5c['toUpperCase']()]+_0xa449('0x3f'),_0x95250);_0x533bd2(_0x95250);})['catch'](function(_0x16edc2){logger[_0xa449('0x11')]('['+[_0x1dab5c[_0xa449('0xe')]()]+']',_0x16edc2[_0xa449('0x12')]);_0x94b034(_0x16edc2['message']);});});};}function createRemoteTag(_0x23ae7d,_0x2ce090,_0x4334c8,_0x330aed){return new Promise(function(_0x45d244,_0x1d323f){var _0x2ac4ea={'method':_0xa449('0x1f'),'uri':_0x4334c8+_0xa449('0x40')+'?'+_0x330aed,'body':{'short_description':_0x23ae7d,'global':!![],'active':!![],'name':_0x23ae7d},'auth':_0x2ce090,'json':!![]};return rp(_0x2ac4ea)[_0xa449('0x9')](function(_0x44287f){var _0x34dc0b=_0x44287f['result'][_0xa449('0xc')];_0x45d244(_0x34dc0b);});});}function getRemoteTag(_0x492454,_0x2803a1,_0x30200f,_0x17aa28,_0x3bdce8){return new Promise(function(_0x6ae3,_0x5c8fdd){var _0x389110={'method':'GET','uri':_0x30200f+_0xa449('0x40')+_0xa449('0x41')+_0x492454+'&'+_0x17aa28,'auth':_0x2803a1,'json':!![]};return rp(_0x389110)[_0xa449('0x9')](function(_0x850ec5){if(_0x850ec5[_0xa449('0x19')][_0xa449('0xa')]>0x0){var _0x41a2e4=_0x850ec5[_0xa449('0x19')][0x0][_0xa449('0xc')];_0x6ae3(_0x41a2e4);}else{return createRemoteTag(_0x492454,_0x2803a1,_0x30200f,_0x17aa28)[_0xa449('0x9')](function(_0x2db064){_0x6ae3(_0x2db064);});}});});}function assignTagToIncident(_0x289dcb,_0x2610a7,_0x535b87,_0x1b806e,_0x35d8d7){return new Promise(function(_0x42e976,_0x5983ae){var _0x1f9a03={'method':_0xa449('0x1f'),'uri':_0x535b87+_0xa449('0x42')+'?'+_0x35d8d7,'body':{'label':_0x289dcb,'table':'incident','id_type':_0xa449('0x43'),'table_key':_0x1b806e[_0xa449('0x3c')],'title':_0xa449('0x44')+_0x1b806e[_0xa449('0x3d')],'id_display':_0x1b806e[_0xa449('0x3d')]},'auth':_0x2610a7,'json':!![]};return rp(_0x1f9a03)[_0xa449('0x9')](function(_0x421404){_0x42e976();})['catch'](function(){_0x42e976();});});}function manageTags(_0x1dc8d1,_0x40b97f,_0x4a8557,_0x1bb797,_0x411fa0,_0x42dbc7,_0x1e6210){return new Promise(function(_0x53eae8,_0x3eff55){var _0x23e2b0=[];_0x40b97f['forEach'](function(_0x5a5332){_0x23e2b0[_0xa449('0x45')](getRemoteTag(_0x5a5332,_0x4a8557,_0x1bb797,_0x42dbc7,_0x1e6210));});return Promise[_0xa449('0x46')](_0x23e2b0)[_0xa449('0x9')](function(_0x5884d2){if(_0x5884d2[_0xa449('0xa')]){logger[_0xa449('0xd')]('['+[_0x1dc8d1[_0xa449('0xe')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x5884d2);var _0x5efcea=[];_0x5884d2[_0xa449('0x47')](function(_0x1d4375){_0x5efcea['push'](assignTagToIncident(_0x1d4375,_0x4a8557,_0x1bb797,_0x411fa0,_0x42dbc7));});return Promise[_0xa449('0x46')](_0x5efcea)[_0xa449('0x9')](function(){_0x53eae8();})[_0xa449('0x10')](function(){_0x53eae8();});}else{_0x53eae8();}});});}function getTags(_0x419d03,_0x5ca4a9,_0x855e59,_0x147f74,_0x92a6fb,_0x562aa5){return function(_0x3e6ba){return new Promise(function(_0x270ed9,_0x1c84a8){var _0x35f4e7=[];var _0x50705d=_0x147f74['Tags'];if(_0x50705d&&_0x50705d['length']>0x0){_0x35f4e7=_['map'](_0x50705d,'name');}if(_0x35f4e7[_0xa449('0xa')]>0x0){return manageTags(_0x419d03,_0x35f4e7,_0x5ca4a9,_0x855e59,_0x3e6ba,_0x92a6fb,_0x562aa5)['then'](function(){_0x270ed9(_0x3e6ba);});}else{_0x270ed9(_0x3e6ba);}});};}function emit(_0x3fc844,_0x22b725,_0x1e32f0){var _0x53ad9b=_0xa449('0x48')+_0xa449('0x49')+_0xa449('0x4a')+_0xa449('0x4b');var _0x34ff65={'uri':_0x3fc844+_0xa449('0x4c')+_0x1e32f0+_0x53ad9b};io['to'](util[_0xa449('0x4d')]('user:%s',_0x22b725))[_0xa449('0x4e')]('trigger:browser:url',_0x34ff65);}exports['cs']=function(_0x56074a,_0x40f477,_0x5bcbb8,_0xe8baf6,_0x3a10fc,_0x45ff8b,_0x30b622,_0x2fb395){var _0x253538={};var _0x177360={'user':_0x45ff8b[_0xa449('0x4f')],'pass':_0x45ff8b['password']};var _0x46ee5d=_0xa449('0x50');var _0x21dbac=_0xa449('0x51');_0x45ff8b[_0xa449('0x52')]=intUtil[_0xa449('0x53')](_0x45ff8b[_0xa449('0x52')]);_0x45ff8b[_0xa449('0x54')]=intUtil[_0xa449('0x53')](_0x45ff8b['serverUrl']);var _0x5cf596=util[_0xa449('0x4d')](_0xa449('0x55'),_0x45ff8b['remoteUri']);_0x253538[_0xa449('0x14')]=!_[_0xa449('0x56')](_0xe8baf6)?_0xe8baf6[_0xa449('0x57')]:null;_0x253538[_0xa449('0x1c')]=_0x45ff8b['email'];_0x253538[_0xa449('0x21')]=_0x2fb395[_0xa449('0x2e')]()===_0xa449('0x35')?_0x40f477[_0xa449('0x58')]:_0x40f477[_0xa449('0x59')];_0x253538[_0xa449('0x5a')]=_0x2fb395===_0xa449('0x5b')||_0x2fb395===_0xa449('0x5c')?_0xa449('0x5b'):_0xa449('0x35');var _0x239a59=util[_0xa449('0x4d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x45ff8b['serverUrl'],_0x40f477[_0xa449('0x5d')],md5(_0x40f477[_0xa449('0x5d')]));if(_0x3a10fc&&_0x3a10fc[_0xa449('0x5e')]){logger['info'](_0xa449('0x5f'),_0xa449('0x60'));_0x40f477[_0xa449('0x61')]=_0x239a59;}else if(_0x30b622&&_0x30b622[_0xa449('0x62')]&&_0x30b622['recordingFormat']!=='none'){logger[_0xa449('0xd')]('[OUTBOUND]',_0xa449('0x60'));_0x40f477[_0xa449('0x61')]=_0x239a59;}else{_0x40f477[_0xa449('0x61')]='';}return getAdminUser(_0x2fb395,_0x177360,_0x253538,_0x5cf596,_0x21dbac,_0x46ee5d)[_0xa449('0x9')](getUser(_0x2fb395,_0x177360,_0x5cf596,_0x21dbac,_0x46ee5d))[_0xa449('0x9')](getEndUser(_0x2fb395,_0x177360,_0x5cf596,_0x21dbac,_0x46ee5d))[_0xa449('0x9')](getTicket(_0x2fb395,_0x177360,_0x5cf596,_0x5bcbb8,_0x40f477,_0x21dbac))[_0xa449('0x9')](function(_0x93099a){logger[_0xa449('0xd')](util['format'](_0xa449('0x63'),_0x93099a[_0xa449('0x3c')]));logger[_0xa449('0xd')](util[_0xa449('0x4d')]('call\x20direction:\x20%s',_0x2fb395));if(_0x2fb395!=='unmanaged'){logger[_0xa449('0xd')]('['+[_0x2fb395[_0xa449('0xe')]()]+']',_0xa449('0x64'));emit(_0x45ff8b[_0xa449('0x52')],_0xe8baf6[_0xa449('0x33')],_0x93099a['ticketId']);}})[_0xa449('0x10')](function(_0x32782e){logger[_0xa449('0x11')]('['+[_0x2fb395[_0xa449('0xe')]()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0xa449('0x65')](_0x32782e,{'showHidden':!![],'depth':null}));});};
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