Built motion from commit d1eab355.|2.6.28
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index ae36615..88a98ea 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xc748=['../../../../config/logger','servicenow','redis','defaults','localhost','GET','result','length','adminId','info','toUpperCase','catch','error','message','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','then','active','true','userId','sys_id',']\x20using\x20admin\x20profile','adminEmail','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','string','picklist','type','nameField','customField','toString','idField','toLowerCase','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','label','?sysparm_query=name%3D','label_entry','incident','Incident','Incident\x20-\x20','ticketNumber','forEach','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','serverUrl','stripTrailingSlash','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment'];(function(_0x32e649,_0x228649){var _0x14d386=function(_0x3fb3ed){while(--_0x3fb3ed){_0x32e649['push'](_0x32e649['shift']());}};_0x14d386(++_0x228649);}(_0xc748,0xce));var _0x8c74=function(_0x3f94f9,_0x42774b){_0x3f94f9=_0x3f94f9-0x0;var _0x46f84f=_0xc748[_0x3f94f9];return _0x46f84f;};'use strict';var _=require(_0x8c74('0x0'));var Promise=require(_0x8c74('0x1'));var rp=require(_0x8c74('0x2'));var util=require(_0x8c74('0x3'));var md5=require(_0x8c74('0x4'));var Redis=require(_0x8c74('0x5'));var intUtil=require(_0x8c74('0x6'));var config=require(_0x8c74('0x7'));var logger=require(_0x8c74('0x8'))(_0x8c74('0x9'));config[_0x8c74('0xa')]=_[_0x8c74('0xb')](config['redis'],{'host':_0x8c74('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x8c74('0xa')]));function getAdminUser(_0x4a67ed,_0x2a84ac,_0x5be572,_0x1a839a,_0xaa809c,_0x167a38){return new Promise(function(_0x58d5b0,_0x174b43){var _0x17a312={'method':_0x8c74('0xd'),'uri':_0x1a839a+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0xaa809c+'&'+_0x167a38,'auth':_0x2a84ac,'json':!![]};return rp(_0x17a312)['then'](function(_0x353eb7){if(_0x353eb7[_0x8c74('0xe')][_0x8c74('0xf')]>0x0){_0x5be572[_0x8c74('0x10')]=_0x353eb7[_0x8c74('0xe')][0x0]['sys_id'];}logger[_0x8c74('0x11')]('['+[_0x4a67ed[_0x8c74('0x12')]()]+'],\x20getAdminUser\x20crm',_0x5be572);_0x58d5b0(_0x5be572);})[_0x8c74('0x13')](function(_0xcebf71){logger[_0x8c74('0x14')]('['+[_0x4a67ed['toUpperCase']()]+']',_0xcebf71['message']);_0x174b43(_0xcebf71[_0x8c74('0x15')]);});});}function getUser(_0x137ce9,_0x3ae247,_0x156fa6,_0x4238ff,_0x3ec261){return function(_0x2caa9f){logger['info']('['+[_0x137ce9[_0x8c74('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x2caa9f);return new Promise(function(_0x5d3fea,_0x527c87){if(intUtil[_0x8c74('0x16')](_0x2caa9f[_0x8c74('0x17')])){var _0x2fa748={'method':_0x8c74('0xd'),'uri':_0x156fa6+_0x8c74('0x18')+_0x2caa9f[_0x8c74('0x17')]+'&'+_0x4238ff+'&'+_0x3ec261,'auth':_0x3ae247,'json':!![]};logger[_0x8c74('0x11')]('['+[_0x137ce9[_0x8c74('0x12')]()]+_0x8c74('0x19'),_0x2fa748);return rp(_0x2fa748)[_0x8c74('0x1a')](function(_0x35f333){logger[_0x8c74('0x11')]('['+[_0x137ce9[_0x8c74('0x12')]()]+'],\x20getUser\x20entity',_0x35f333);if(_0x35f333[_0x8c74('0xe')][_0x8c74('0xf')]>0x0&&String(_0x35f333['result'][0x0][_0x8c74('0x1b')])===_0x8c74('0x1c')){_0x2caa9f[_0x8c74('0x1d')]=_0x35f333['result'][0x0][_0x8c74('0x1e')];}else{_0x2caa9f[_0x8c74('0x1d')]=_0x2caa9f['adminId'];_0x2caa9f['userEmail']=_0x2caa9f['adminEmail'];}logger[_0x8c74('0x11')]('['+[_0x137ce9[_0x8c74('0x12')]()]+'],\x20getUser\x20crm',_0x2caa9f);_0x5d3fea(_0x2caa9f);})[_0x8c74('0x13')](function(_0x1407d0){logger['error']('['+[_0x137ce9['toUpperCase']()]+']',_0x1407d0[_0x8c74('0x15')]);_0x527c87(_0x1407d0[_0x8c74('0x15')]);});}else{logger[_0x8c74('0x11')]('['+[_0x137ce9[_0x8c74('0x12')]()]+_0x8c74('0x1f'));_0x2caa9f[_0x8c74('0x1d')]=_0x2caa9f[_0x8c74('0x10')];_0x2caa9f[_0x8c74('0x17')]=_0x2caa9f[_0x8c74('0x20')];_0x5d3fea(_0x2caa9f);}});};}function createEndUser(_0x3a70ae,_0x25731d,_0x309830,_0x411539,_0x3aad00){logger[_0x8c74('0x11')]('['+[_0x3a70ae[_0x8c74('0x12')]()]+_0x8c74('0x21'),_0x309830);return new Promise(function(_0x1818ab,_0x29dfd5){var _0x4aa692={'method':_0x8c74('0x22'),'uri':_0x411539+_0x8c74('0x23')+_0x3aad00,'body':{'user_name':_0x309830[_0x8c74('0x24')],'roles':_0x8c74('0x25'),'first_name':_0x309830[_0x8c74('0x24')],'active':_0x8c74('0x1c'),'date_format':'System','phone':_0x309830['endUserNumber']},'auth':_0x25731d,'json':!![]};return rp(_0x4aa692)[_0x8c74('0x1a')](function(_0x350e60){logger[_0x8c74('0x11')]('['+[_0x3a70ae['toUpperCase']()]+_0x8c74('0x26'),_0x350e60['result']);_0x309830[_0x8c74('0x27')]=_0x350e60[_0x8c74('0xe')][_0x8c74('0x1e')];_0x1818ab(_0x309830);})[_0x8c74('0x13')](function(_0x4a9e5b){logger['error']('['+[_0x3a70ae['toUpperCase']()]+']',_0x4a9e5b[_0x8c74('0x15')]);_0x29dfd5(_0x4a9e5b[_0x8c74('0x15')]);});});}function getEndUser(_0x2aa29a,_0x2a29a0,_0x529281,_0x2a724a,_0x35f8a3){return function(_0x383273){logger[_0x8c74('0x11')]('['+[_0x2aa29a[_0x8c74('0x12')]()]+_0x8c74('0x28'),_0x383273);return new Promise(function(_0xe3841f,_0x267147){var _0x34f895={'method':_0x8c74('0xd'),'uri':_0x529281+_0x8c74('0x29')+_0x383273[_0x8c74('0x24')]+'&'+_0x2a724a+'&'+_0x35f8a3,'auth':_0x2a29a0,'json':!![]};return rp(_0x34f895)['then'](function(_0x1a960e){if(_0x1a960e[_0x8c74('0xe')][_0x8c74('0xf')]>0x0){_0x383273['endUserId']=_0x1a960e[_0x8c74('0xe')][0x0][_0x8c74('0x1e')];logger[_0x8c74('0x11')]('['+[_0x2aa29a['toUpperCase']()]+_0x8c74('0x2a'),_0x383273);_0xe3841f(_0x383273);}else{return createEndUser(_0x2aa29a,_0x2a29a0,_0x383273,_0x529281,_0x2a724a)[_0x8c74('0x1a')](function(_0x22a5bc){logger[_0x8c74('0x11')]('['+[_0x2aa29a['toUpperCase']()]+_0x8c74('0x2b'),_0x22a5bc);_0xe3841f(_0x22a5bc);});}})['catch'](function(_0x3c3fdc){logger[_0x8c74('0x14')]('['+[_0x2aa29a[_0x8c74('0x12')]()]+']',_0x3c3fdc[_0x8c74('0x15')]);_0x267147(_0x3c3fdc[_0x8c74('0x15')]);});});};}function getCustomFields(_0x499126,_0x468730){var _0x41fe5a={};if(_0x499126[_0x8c74('0xf')]>0x0){_['forEach'](_0x499126,function(_0x49ffe2){if(_['includes']([_0x8c74('0x2c'),_0x8c74('0x2d')],_0x49ffe2[_0x8c74('0x2e')])&&_0x49ffe2[_0x8c74('0x2f')]&&!_0x49ffe2[_0x8c74('0x30')]){_0x41fe5a[_0x49ffe2[_0x8c74('0x2f')]['toLowerCase']()]=_0x49ffe2['content'][_0x8c74('0x31')]();}else if(_['includes']([_0x8c74('0x2c'),'picklist'],_0x49ffe2[_0x8c74('0x2e')])&&_0x49ffe2[_0x8c74('0x32')]&&_0x49ffe2[_0x8c74('0x30')]){_0x41fe5a[_0x49ffe2[_0x8c74('0x32')][_0x8c74('0x33')]()]=_0x49ffe2['content'][_0x8c74('0x31')]();}else if(_0x49ffe2[_0x8c74('0x2e')]===_0x8c74('0x34')&&_0x49ffe2[_0x8c74('0x35')]&&_0x49ffe2['idField']&&_0x49ffe2[_0x8c74('0x30')]){_0x41fe5a[_0x49ffe2[_0x8c74('0x32')][_0x8c74('0x33')]()]=_0x468730[_0x49ffe2[_0x8c74('0x35')]][_0x8c74('0x31')]();}else if(_0x49ffe2[_0x8c74('0x2e')]===_0x8c74('0x36')&&_0x49ffe2[_0x8c74('0x37')]&&_0x49ffe2[_0x8c74('0x37')][_0x8c74('0x38')]&&_0x49ffe2[_0x8c74('0x32')]&&_0x49ffe2[_0x8c74('0x30')]){_0x41fe5a[_0x49ffe2[_0x8c74('0x32')][_0x8c74('0x33')]()]=_0x468730[_0x49ffe2[_0x8c74('0x37')][_0x8c74('0x38')][_0x8c74('0x33')]()]['toString']();}});}return _0x41fe5a;}function getTicket(_0x5a4c84,_0x40268e,_0x2eff3e,_0x4f08df,_0x21c50a,_0x579b7b){return function(_0x269818){logger[_0x8c74('0x11')]('['+[_0x5a4c84['toUpperCase']()]+_0x8c74('0x39'),_0x269818);return new Promise(function(_0x1a352d,_0x52d305){var _0x5234bf=_0x5a4c84[_0x8c74('0x33')]()===_0x8c74('0x3a')?_0x269818[_0x8c74('0x1d')]:_0x269818[_0x8c74('0x27')];var _0xe03740={'method':'POST','uri':_0x2eff3e+'incident'+'?'+_0x579b7b,'body':Object[_0x8c74('0x3b')]({},{'active':_0x8c74('0x1c'),'caller_id':_0x5234bf,'assigned_to':_0x269818[_0x8c74('0x1d')],'short_description':intUtil[_0x8c74('0x3c')](_0x4f08df[_0x8c74('0x3d')],_0x21c50a,'\x20'),'description':intUtil[_0x8c74('0x3c')](_0x4f08df['Descriptions'],_0x21c50a,'\x0a')},getCustomFields(_0x4f08df[_0x8c74('0x3e')],_0x21c50a)),'auth':_0x40268e,'json':!![]};return rp(_0xe03740)['then'](function(_0x2f19ff){logger['info']('['+[_0x5a4c84[_0x8c74('0x12')]()]+_0x8c74('0x3f'),_0x2f19ff[_0x8c74('0xe')]);_0x269818[_0x8c74('0x40')]=_0x2f19ff[_0x8c74('0xe')][_0x8c74('0x1e')];_0x269818['ticketNumber']=_0x2f19ff[_0x8c74('0xe')]['number'];logger[_0x8c74('0x11')]('['+[_0x5a4c84[_0x8c74('0x12')]()]+']\x20getTicket\x20crm',_0x269818);_0x1a352d(_0x269818);})['catch'](function(_0x39fae2){logger[_0x8c74('0x14')]('['+[_0x5a4c84[_0x8c74('0x12')]()]+']',_0x39fae2[_0x8c74('0x15')]);_0x52d305(_0x39fae2[_0x8c74('0x15')]);});});};}function createRemoteTag(_0x9ec34,_0xa527e3,_0x336486,_0x4a9fe0){return new Promise(function(_0x10a2c1,_0x272de1){var _0x14ef3f={'method':_0x8c74('0x22'),'uri':_0x336486+_0x8c74('0x41')+'?'+_0x4a9fe0,'body':{'short_description':_0x9ec34,'global':!![],'active':!![],'name':_0x9ec34},'auth':_0xa527e3,'json':!![]};return rp(_0x14ef3f)['then'](function(_0x1ba74f){var _0xfe18d4=_0x1ba74f[_0x8c74('0xe')][_0x8c74('0x1e')];_0x10a2c1(_0xfe18d4);});});}function getRemoteTag(_0x2b3a83,_0x5a7883,_0x435b76,_0x236a16,_0x6ba0a0){return new Promise(function(_0x22bf1e,_0x233143){var _0x5065c6={'method':_0x8c74('0xd'),'uri':_0x435b76+'label'+_0x8c74('0x42')+_0x2b3a83+'&'+_0x236a16,'auth':_0x5a7883,'json':!![]};return rp(_0x5065c6)['then'](function(_0x48d345){if(_0x48d345[_0x8c74('0xe')]['length']>0x0){var _0x3b873a=_0x48d345['result'][0x0][_0x8c74('0x1e')];_0x22bf1e(_0x3b873a);}else{return createRemoteTag(_0x2b3a83,_0x5a7883,_0x435b76,_0x236a16)[_0x8c74('0x1a')](function(_0x97c682){_0x22bf1e(_0x97c682);});}});});}function assignTagToIncident(_0x355aa4,_0x15456e,_0x3e19b1,_0x5721cf,_0x43e4d8){return new Promise(function(_0x57d0b4,_0x25a3c5){var _0x344b72={'method':_0x8c74('0x22'),'uri':_0x3e19b1+_0x8c74('0x43')+'?'+_0x43e4d8,'body':{'label':_0x355aa4,'table':_0x8c74('0x44'),'id_type':_0x8c74('0x45'),'table_key':_0x5721cf[_0x8c74('0x40')],'title':_0x8c74('0x46')+_0x5721cf[_0x8c74('0x47')],'id_display':_0x5721cf[_0x8c74('0x47')]},'auth':_0x15456e,'json':!![]};return rp(_0x344b72)['then'](function(_0x388d7c){_0x57d0b4();})['catch'](function(){_0x57d0b4();});});}function manageTags(_0x4110a9,_0x7ac2e7,_0x319e4e,_0x644b83,_0x113952,_0xf52013,_0x157246){return new Promise(function(_0x52f8ce,_0x2faedd){var _0x16cc89=[];_0x7ac2e7[_0x8c74('0x48')](function(_0x2adfb0){_0x16cc89[_0x8c74('0x49')](getRemoteTag(_0x2adfb0,_0x319e4e,_0x644b83,_0xf52013,_0x157246));});return Promise[_0x8c74('0x4a')](_0x16cc89)['then'](function(_0x35beff){if(_0x35beff[_0x8c74('0xf')]){logger[_0x8c74('0x11')]('['+[_0x4110a9[_0x8c74('0x12')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x35beff);var _0x54bbb9=[];_0x35beff['forEach'](function(_0x35fac7){_0x54bbb9['push'](assignTagToIncident(_0x35fac7,_0x319e4e,_0x644b83,_0x113952,_0xf52013));});return Promise[_0x8c74('0x4a')](_0x54bbb9)[_0x8c74('0x1a')](function(){_0x52f8ce();})[_0x8c74('0x13')](function(){_0x52f8ce();});}else{_0x52f8ce();}});});}function getTags(_0x444405,_0x57b6dd,_0x1e7871,_0x16715f,_0x18bed7,_0x10fa21){return function(_0xa95a8d){return new Promise(function(_0x1673e0,_0x507273){var _0x4feb10=[];var _0x457355=_0x16715f[_0x8c74('0x4b')];if(_0x457355&&_0x457355[_0x8c74('0xf')]>0x0){_0x4feb10=_[_0x8c74('0x4c')](_0x457355,_0x8c74('0x38'));}if(_0x4feb10[_0x8c74('0xf')]>0x0){return manageTags(_0x444405,_0x4feb10,_0x57b6dd,_0x1e7871,_0xa95a8d,_0x18bed7,_0x10fa21)[_0x8c74('0x1a')](function(){_0x1673e0(_0xa95a8d);});}else{_0x1673e0(_0xa95a8d);}});};}function emit(_0x2bab09,_0x4e4258,_0xbb877d){var _0x206333=_0x8c74('0x4d')+_0x8c74('0x4e')+'%26sysparm_record_list%3Dactive%253Dtrue'+'%255EORDERBYDESCnumber';var _0x4643fa={'uri':_0x2bab09+_0x8c74('0x4f')+_0xbb877d+_0x206333};io['to'](util[_0x8c74('0x50')](_0x8c74('0x51'),_0x4e4258))[_0x8c74('0x52')]('trigger:browser:url',_0x4643fa);}exports['cs']=function(_0x1e95a8,_0x41d9ad,_0x168652,_0x19ef3,_0x369632,_0xd52395,_0xc47569,_0x213123){var _0x3087fa={};var _0x2df5b7={'user':_0xd52395[_0x8c74('0x53')],'pass':_0xd52395['password']};var _0x4a6e54=_0x8c74('0x54');var _0x36bc64=_0x8c74('0x55');_0xd52395['remoteUri']=intUtil['stripTrailingSlash'](_0xd52395[_0x8c74('0x56')]);_0xd52395[_0x8c74('0x57')]=intUtil[_0x8c74('0x58')](_0xd52395[_0x8c74('0x57')]);var _0x516045=util[_0x8c74('0x50')](_0x8c74('0x59'),_0xd52395[_0x8c74('0x56')]);_0x3087fa[_0x8c74('0x17')]=!_[_0x8c74('0x5a')](_0x19ef3)?_0x19ef3[_0x8c74('0x5b')]:null;_0x3087fa[_0x8c74('0x20')]=_0xd52395['email'];_0x3087fa[_0x8c74('0x24')]=_0x213123['toLowerCase']()==='outbound'?_0x41d9ad[_0x8c74('0x5c')]:_0x41d9ad[_0x8c74('0x5d')];_0x3087fa['callDirection']=_0x213123===_0x8c74('0x5e')||_0x213123===_0x8c74('0x5f')?'queue':_0x8c74('0x3a');var _0x5bbcd2=util[_0x8c74('0x50')](_0x8c74('0x60'),_0xd52395[_0x8c74('0x57')],_0x41d9ad[_0x8c74('0x61')],md5(_0x41d9ad[_0x8c74('0x61')]));if(_0x369632&&_0x369632['monitor_format']){logger[_0x8c74('0x11')](_0x8c74('0x62'),_0x8c74('0x63'));_0x41d9ad[_0x8c74('0x64')]=_0x5bbcd2;}else if(_0xc47569&&_0xc47569[_0x8c74('0x65')]&&_0xc47569['recordingFormat']!==_0x8c74('0x66')){logger[_0x8c74('0x11')]('[OUTBOUND]',_0x8c74('0x63'));_0x41d9ad[_0x8c74('0x64')]=_0x5bbcd2;}else{_0x41d9ad[_0x8c74('0x64')]='';}return getAdminUser(_0x213123,_0x2df5b7,_0x3087fa,_0x516045,_0x36bc64,_0x4a6e54)[_0x8c74('0x1a')](getUser(_0x213123,_0x2df5b7,_0x516045,_0x36bc64,_0x4a6e54))[_0x8c74('0x1a')](getEndUser(_0x213123,_0x2df5b7,_0x516045,_0x36bc64,_0x4a6e54))[_0x8c74('0x1a')](getTicket(_0x213123,_0x2df5b7,_0x516045,_0x168652,_0x41d9ad,_0x36bc64))['then'](function(_0x23498c){logger[_0x8c74('0x11')](util[_0x8c74('0x50')](_0x8c74('0x67'),_0x23498c[_0x8c74('0x40')]));logger[_0x8c74('0x11')](util[_0x8c74('0x50')](_0x8c74('0x68'),_0x213123));if(_0x213123!==_0x8c74('0x5f')){logger['info']('['+[_0x213123[_0x8c74('0x12')]()]+']',_0x8c74('0x69'));emit(_0xd52395[_0x8c74('0x56')],_0x19ef3['name'],_0x23498c[_0x8c74('0x40')]);}})[_0x8c74('0x13')](function(_0x21af06){logger[_0x8c74('0x14')]('['+[_0x213123[_0x8c74('0x12')]()]+_0x8c74('0x6a'),util['inspect'](_0x21af06,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x7ffa=['recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','util','md5','ioredis','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','result','sys_id','info','],\x20getAdminUser\x20crm','catch','error','toUpperCase','message','sys_user?sysparm_query=email%3D','then','],\x20getUser\x20entity','length','active','true','userId','userEmail',']\x20using\x20admin\x20profile','adminId','adminEmail','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','endUserId','],\x20getEndUser\x20crm','forEach','includes','picklist','type','customField','nameField','toLowerCase','content','string','idField','variable','variableName','Variable','name','toString',']\x20getTicket\x20input\x20crm','incident','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','serverUrl','stripTrailingSlash','%s/api/now/table/','email','outbound','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!'];(function(_0x397e5f,_0x454c8f){var _0x5302b8=function(_0x1a29ef){while(--_0x1a29ef){_0x397e5f['push'](_0x397e5f['shift']());}};_0x5302b8(++_0x454c8f);}(_0x7ffa,0x155));var _0xa7ff=function(_0x1a4023,_0xa7961){_0x1a4023=_0x1a4023-0x0;var _0x3cc2cf=_0x7ffa[_0x1a4023];return _0x3cc2cf;};'use strict';var _=require(_0xa7ff('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0xa7ff('0x1'));var md5=require(_0xa7ff('0x2'));var Redis=require(_0xa7ff('0x3'));var intUtil=require('./util');var config=require(_0xa7ff('0x4'));var logger=require(_0xa7ff('0x5'))(_0xa7ff('0x6'));config[_0xa7ff('0x7')]=_[_0xa7ff('0x8')](config['redis'],{'host':_0xa7ff('0x9'),'port':0x18eb});var io=require(_0xa7ff('0xa'))(new Redis(config[_0xa7ff('0x7')]));function getAdminUser(_0x81cdc4,_0x3d6b15,_0x3f67c2,_0x1ccaf4,_0x2117b2,_0x4c9dc1){return new Promise(function(_0x34eb07,_0x4af756){var _0x5817d8={'method':_0xa7ff('0xb'),'uri':_0x1ccaf4+_0xa7ff('0xc')+'&'+_0x2117b2+'&'+_0x4c9dc1,'auth':_0x3d6b15,'json':!![]};return rp(_0x5817d8)['then'](function(_0x142e88){if(_0x142e88[_0xa7ff('0xd')]['length']>0x0){_0x3f67c2['adminId']=_0x142e88[_0xa7ff('0xd')][0x0][_0xa7ff('0xe')];}logger[_0xa7ff('0xf')]('['+[_0x81cdc4['toUpperCase']()]+_0xa7ff('0x10'),_0x3f67c2);_0x34eb07(_0x3f67c2);})[_0xa7ff('0x11')](function(_0x2ca6a0){logger[_0xa7ff('0x12')]('['+[_0x81cdc4[_0xa7ff('0x13')]()]+']',_0x2ca6a0[_0xa7ff('0x14')]);_0x4af756(_0x2ca6a0[_0xa7ff('0x14')]);});});}function getUser(_0x2c4be9,_0x4d0d08,_0x5ea520,_0x19d1a5,_0x5e6b3b){return function(_0x335eff){logger[_0xa7ff('0xf')]('['+[_0x2c4be9['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x335eff);return new Promise(function(_0x1f7c24,_0x4b904a){if(intUtil['validateEmail'](_0x335eff['userEmail'])){var _0x2bee4a={'method':_0xa7ff('0xb'),'uri':_0x5ea520+_0xa7ff('0x15')+_0x335eff['userEmail']+'&'+_0x19d1a5+'&'+_0x5e6b3b,'auth':_0x4d0d08,'json':!![]};logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+'],\x20getUser\x20rp\x20obj',_0x2bee4a);return rp(_0x2bee4a)[_0xa7ff('0x16')](function(_0x2e6a90){logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+_0xa7ff('0x17'),_0x2e6a90);if(_0x2e6a90[_0xa7ff('0xd')][_0xa7ff('0x18')]>0x0&&String(_0x2e6a90[_0xa7ff('0xd')][0x0][_0xa7ff('0x19')])===_0xa7ff('0x1a')){_0x335eff['userId']=_0x2e6a90[_0xa7ff('0xd')][0x0][_0xa7ff('0xe')];}else{_0x335eff[_0xa7ff('0x1b')]=_0x335eff['adminId'];_0x335eff[_0xa7ff('0x1c')]=_0x335eff['adminEmail'];}logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+'],\x20getUser\x20crm',_0x335eff);_0x1f7c24(_0x335eff);})['catch'](function(_0x2857b2){logger[_0xa7ff('0x12')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+']',_0x2857b2[_0xa7ff('0x14')]);_0x4b904a(_0x2857b2[_0xa7ff('0x14')]);});}else{logger['info']('['+[_0x2c4be9['toUpperCase']()]+_0xa7ff('0x1d'));_0x335eff[_0xa7ff('0x1b')]=_0x335eff[_0xa7ff('0x1e')];_0x335eff['userEmail']=_0x335eff[_0xa7ff('0x1f')];_0x1f7c24(_0x335eff);}});};}function createEndUser(_0x5742a9,_0x58b4f3,_0x164d21,_0x5972b1,_0x4e9a05){logger[_0xa7ff('0xf')]('['+[_0x5742a9['toUpperCase']()]+_0xa7ff('0x20'),_0x164d21);return new Promise(function(_0x390f76,_0x1fc32){var _0x12ac6b={'method':_0xa7ff('0x21'),'uri':_0x5972b1+'sys_user?'+_0x4e9a05,'body':{'user_name':_0x164d21[_0xa7ff('0x22')],'roles':_0xa7ff('0x23'),'first_name':_0x164d21[_0xa7ff('0x22')],'active':_0xa7ff('0x1a'),'date_format':_0xa7ff('0x24'),'phone':_0x164d21[_0xa7ff('0x22')]},'auth':_0x58b4f3,'json':!![]};return rp(_0x12ac6b)[_0xa7ff('0x16')](function(_0x488520){logger[_0xa7ff('0xf')]('['+[_0x5742a9[_0xa7ff('0x13')]()]+_0xa7ff('0x25'),_0x488520[_0xa7ff('0xd')]);_0x164d21['endUserId']=_0x488520[_0xa7ff('0xd')][_0xa7ff('0xe')];_0x390f76(_0x164d21);})['catch'](function(_0x4dbfb1){logger[_0xa7ff('0x12')]('['+[_0x5742a9[_0xa7ff('0x13')]()]+']',_0x4dbfb1[_0xa7ff('0x14')]);_0x1fc32(_0x4dbfb1[_0xa7ff('0x14')]);});});}function getEndUser(_0x2dfcdb,_0x5df8a4,_0x5daae8,_0x3e1ecc,_0x2de348){return function(_0x56da43){logger[_0xa7ff('0xf')]('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+_0xa7ff('0x26'),_0x56da43);return new Promise(function(_0x29ce0a,_0x29dcd4){var _0x4e40a0={'method':'GET','uri':_0x5daae8+'sys_user?sysparm_query=phone%3D'+_0x56da43[_0xa7ff('0x22')]+'&'+_0x3e1ecc+'&'+_0x2de348,'auth':_0x5df8a4,'json':!![]};return rp(_0x4e40a0)['then'](function(_0x147b6b){if(_0x147b6b['result']['length']>0x0){_0x56da43[_0xa7ff('0x27')]=_0x147b6b[_0xa7ff('0xd')][0x0]['sys_id'];logger[_0xa7ff('0xf')]('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+_0xa7ff('0x28'),_0x56da43);_0x29ce0a(_0x56da43);}else{return createEndUser(_0x2dfcdb,_0x5df8a4,_0x56da43,_0x5daae8,_0x3e1ecc)['then'](function(_0x18d603){logger[_0xa7ff('0xf')]('['+[_0x2dfcdb['toUpperCase']()]+'],\x20createEndUser\x20crm',_0x18d603);_0x29ce0a(_0x18d603);});}})[_0xa7ff('0x11')](function(_0x439e31){logger['error']('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+']',_0x439e31[_0xa7ff('0x14')]);_0x29dcd4(_0x439e31[_0xa7ff('0x14')]);});});};}function getCustomFields(_0x433070,_0x157800){var _0x7fdef9={};if(_0x433070[_0xa7ff('0x18')]>0x0){_[_0xa7ff('0x29')](_0x433070,function(_0xc7197a){if(_[_0xa7ff('0x2a')](['string',_0xa7ff('0x2b')],_0xc7197a[_0xa7ff('0x2c')])&&_0xc7197a['nameField']&&!_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x2e')][_0xa7ff('0x2f')]()]=_0xc7197a[_0xa7ff('0x30')]['toString']();}else if(_['includes']([_0xa7ff('0x31'),_0xa7ff('0x2b')],_0xc7197a['type'])&&_0xc7197a[_0xa7ff('0x32')]&&_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')][_0xa7ff('0x2f')]()]=_0xc7197a[_0xa7ff('0x30')]['toString']();}else if(_0xc7197a[_0xa7ff('0x2c')]===_0xa7ff('0x33')&&_0xc7197a[_0xa7ff('0x34')]&&_0xc7197a['idField']&&_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')][_0xa7ff('0x2f')]()]=_0x157800[_0xc7197a[_0xa7ff('0x34')]]['toString']();}else if(_0xc7197a['type']==='customVariable'&&_0xc7197a[_0xa7ff('0x35')]&&_0xc7197a[_0xa7ff('0x35')][_0xa7ff('0x36')]&&_0xc7197a[_0xa7ff('0x32')]&&_0xc7197a['customField']){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')]['toLowerCase']()]=_0x157800[_0xc7197a['Variable'][_0xa7ff('0x36')][_0xa7ff('0x2f')]()][_0xa7ff('0x37')]();}});}return _0x7fdef9;}function getTicket(_0x30975f,_0x3fe8a6,_0xc7c476,_0x14d155,_0x359932,_0x21e0d9){return function(_0x285519){logger[_0xa7ff('0xf')]('['+[_0x30975f[_0xa7ff('0x13')]()]+_0xa7ff('0x38'),_0x285519);return new Promise(function(_0x576b3e,_0x5afe43){var _0xd49004=_0x30975f[_0xa7ff('0x2f')]()==='outbound'?_0x285519['userId']:_0x285519[_0xa7ff('0x27')];var _0xcf3738={'method':'POST','uri':_0xc7c476+_0xa7ff('0x39')+'?'+_0x21e0d9,'body':Object[_0xa7ff('0x3a')]({},{'active':_0xa7ff('0x1a'),'caller_id':_0xd49004,'assigned_to':_0x285519['userId'],'short_description':intUtil[_0xa7ff('0x3b')](_0x14d155[_0xa7ff('0x3c')],_0x359932,'\x20'),'description':intUtil[_0xa7ff('0x3b')](_0x14d155['Descriptions'],_0x359932,'\x0a')},getCustomFields(_0x14d155[_0xa7ff('0x3d')],_0x359932)),'auth':_0x3fe8a6,'json':!![]};return rp(_0xcf3738)['then'](function(_0x563a25){logger[_0xa7ff('0xf')]('['+[_0x30975f['toUpperCase']()]+_0xa7ff('0x3e'),_0x563a25['result']);_0x285519[_0xa7ff('0x3f')]=_0x563a25['result'][_0xa7ff('0xe')];_0x285519[_0xa7ff('0x40')]=_0x563a25[_0xa7ff('0xd')][_0xa7ff('0x41')];logger[_0xa7ff('0xf')]('['+[_0x30975f['toUpperCase']()]+_0xa7ff('0x42'),_0x285519);_0x576b3e(_0x285519);})[_0xa7ff('0x11')](function(_0x51812b){logger[_0xa7ff('0x12')]('['+[_0x30975f[_0xa7ff('0x13')]()]+']',_0x51812b[_0xa7ff('0x14')]);_0x5afe43(_0x51812b[_0xa7ff('0x14')]);});});};}function createRemoteTag(_0x313637,_0x553649,_0x115cbc,_0x349451){return new Promise(function(_0x4051a2,_0x4767f6){var _0x3e302c={'method':_0xa7ff('0x21'),'uri':_0x115cbc+_0xa7ff('0x43')+'?'+_0x349451,'body':{'short_description':_0x313637,'global':!![],'active':!![],'name':_0x313637},'auth':_0x553649,'json':!![]};return rp(_0x3e302c)[_0xa7ff('0x16')](function(_0x555648){var _0x29bf7e=_0x555648[_0xa7ff('0xd')][_0xa7ff('0xe')];_0x4051a2(_0x29bf7e);});});}function getRemoteTag(_0x296ecc,_0x1cd4bc,_0x14cf54,_0x2f982d,_0x3a463d){return new Promise(function(_0x1a735d,_0x1d9fc3){var _0x2c9e67={'method':_0xa7ff('0xb'),'uri':_0x14cf54+'label'+_0xa7ff('0x44')+_0x296ecc+'&'+_0x2f982d,'auth':_0x1cd4bc,'json':!![]};return rp(_0x2c9e67)[_0xa7ff('0x16')](function(_0x22a8a6){if(_0x22a8a6[_0xa7ff('0xd')]['length']>0x0){var _0x54006c=_0x22a8a6[_0xa7ff('0xd')][0x0]['sys_id'];_0x1a735d(_0x54006c);}else{return createRemoteTag(_0x296ecc,_0x1cd4bc,_0x14cf54,_0x2f982d)[_0xa7ff('0x16')](function(_0x3c444f){_0x1a735d(_0x3c444f);});}});});}function assignTagToIncident(_0x53a08d,_0x134cce,_0x3d9b23,_0x332476,_0x8fde72){return new Promise(function(_0x4d3961,_0x4b9ed0){var _0x277c9d={'method':'POST','uri':_0x3d9b23+'label_entry'+'?'+_0x8fde72,'body':{'label':_0x53a08d,'table':_0xa7ff('0x39'),'id_type':'Incident','table_key':_0x332476['ticketId'],'title':_0xa7ff('0x45')+_0x332476[_0xa7ff('0x40')],'id_display':_0x332476[_0xa7ff('0x40')]},'auth':_0x134cce,'json':!![]};return rp(_0x277c9d)[_0xa7ff('0x16')](function(_0x1695bb){_0x4d3961();})['catch'](function(){_0x4d3961();});});}function manageTags(_0x3c0d11,_0x50a4e1,_0x53fdd3,_0x3edb81,_0xd5e501,_0x5daa60,_0x325e27){return new Promise(function(_0x43ba4f,_0x31f53b){var _0x1acb91=[];_0x50a4e1[_0xa7ff('0x29')](function(_0x5eec8f){_0x1acb91[_0xa7ff('0x46')](getRemoteTag(_0x5eec8f,_0x53fdd3,_0x3edb81,_0x5daa60,_0x325e27));});return Promise[_0xa7ff('0x47')](_0x1acb91)[_0xa7ff('0x16')](function(_0x5e0806){if(_0x5e0806[_0xa7ff('0x18')]){logger[_0xa7ff('0xf')]('['+[_0x3c0d11[_0xa7ff('0x13')]()]+_0xa7ff('0x48'),_0x5e0806);var _0xc02c8a=[];_0x5e0806[_0xa7ff('0x29')](function(_0x382769){_0xc02c8a['push'](assignTagToIncident(_0x382769,_0x53fdd3,_0x3edb81,_0xd5e501,_0x5daa60));});return Promise[_0xa7ff('0x47')](_0xc02c8a)['then'](function(){_0x43ba4f();})[_0xa7ff('0x11')](function(){_0x43ba4f();});}else{_0x43ba4f();}});});}function getTags(_0x45c043,_0x46b5c6,_0x37363f,_0x280acb,_0x5bd800,_0x4bce38){return function(_0x4c10fd){return new Promise(function(_0x3d4284,_0x1ab95e){var _0xf3f4af=[];var _0x31cfde=_0x280acb[_0xa7ff('0x49')];if(_0x31cfde&&_0x31cfde[_0xa7ff('0x18')]>0x0){_0xf3f4af=_[_0xa7ff('0x4a')](_0x31cfde,'name');}if(_0xf3f4af[_0xa7ff('0x18')]>0x0){return manageTags(_0x45c043,_0xf3f4af,_0x46b5c6,_0x37363f,_0x4c10fd,_0x5bd800,_0x4bce38)[_0xa7ff('0x16')](function(){_0x3d4284(_0x4c10fd);});}else{_0x3d4284(_0x4c10fd);}});};}function emit(_0x400426,_0x4e9c2a,_0x6cec29){var _0x43084c=_0xa7ff('0x4b')+_0xa7ff('0x4c')+_0xa7ff('0x4d')+_0xa7ff('0x4e');var _0x50337a={'uri':_0x400426+_0xa7ff('0x4f')+_0x6cec29+_0x43084c};io['to'](util[_0xa7ff('0x50')](_0xa7ff('0x51'),_0x4e9c2a))[_0xa7ff('0x52')](_0xa7ff('0x53'),_0x50337a);}exports['cs']=function(_0x3c10b7,_0x2c7ec1,_0x15c498,_0x53c02b,_0x2d7a0e,_0x35ba9d,_0x5b6b21,_0x6eab1b){var _0x4d8058={};var _0x1fd3c5={'user':_0x35ba9d[_0xa7ff('0x54')],'pass':_0x35ba9d[_0xa7ff('0x55')]};var _0x4e594d=_0xa7ff('0x56');var _0x1c60fa=_0xa7ff('0x57');_0x35ba9d[_0xa7ff('0x58')]=intUtil['stripTrailingSlash'](_0x35ba9d[_0xa7ff('0x58')]);_0x35ba9d[_0xa7ff('0x59')]=intUtil[_0xa7ff('0x5a')](_0x35ba9d['serverUrl']);var _0x17ca75=util['format'](_0xa7ff('0x5b'),_0x35ba9d[_0xa7ff('0x58')]);_0x4d8058['userEmail']=!_['isNil'](_0x53c02b)?_0x53c02b[_0xa7ff('0x5c')]:null;_0x4d8058['adminEmail']=_0x35ba9d['email'];_0x4d8058[_0xa7ff('0x22')]=_0x6eab1b[_0xa7ff('0x2f')]()===_0xa7ff('0x5d')?_0x2c7ec1[_0xa7ff('0x5e')]:_0x2c7ec1[_0xa7ff('0x5f')];_0x4d8058[_0xa7ff('0x60')]=_0x6eab1b===_0xa7ff('0x61')||_0x6eab1b===_0xa7ff('0x62')?'queue':'outbound';var _0x238a84=util[_0xa7ff('0x50')](_0xa7ff('0x63'),_0x35ba9d['serverUrl'],_0x2c7ec1[_0xa7ff('0x64')],md5(_0x2c7ec1[_0xa7ff('0x64')]));if(_0x2d7a0e&&_0x2d7a0e[_0xa7ff('0x65')]){logger[_0xa7ff('0xf')]('[QUEUE]',_0xa7ff('0x66'));_0x2c7ec1[_0xa7ff('0x67')]=_0x238a84;}else if(_0x5b6b21&&_0x5b6b21[_0xa7ff('0x68')]&&_0x5b6b21['recordingFormat']!==_0xa7ff('0x69')){logger[_0xa7ff('0xf')](_0xa7ff('0x6a'),'Recording\x20is\x20enabled!');_0x2c7ec1['recordingURL']=_0x238a84;}else{_0x2c7ec1[_0xa7ff('0x67')]='';}return getAdminUser(_0x6eab1b,_0x1fd3c5,_0x4d8058,_0x17ca75,_0x1c60fa,_0x4e594d)[_0xa7ff('0x16')](getUser(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x1c60fa,_0x4e594d))[_0xa7ff('0x16')](getEndUser(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x1c60fa,_0x4e594d))['then'](getTicket(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x15c498,_0x2c7ec1,_0x1c60fa))[_0xa7ff('0x16')](function(_0x203fee){logger[_0xa7ff('0xf')](util['format'](_0xa7ff('0x6b'),_0x203fee['ticketId']));logger[_0xa7ff('0xf')](util[_0xa7ff('0x50')](_0xa7ff('0x6c'),_0x6eab1b));if(_0x6eab1b!==_0xa7ff('0x62')){logger[_0xa7ff('0xf')]('['+[_0x6eab1b[_0xa7ff('0x13')]()]+']',_0xa7ff('0x6d'));emit(_0x35ba9d[_0xa7ff('0x58')],_0x53c02b[_0xa7ff('0x36')],_0x203fee[_0xa7ff('0x3f')]);}})['catch'](function(_0x59294b){logger[_0xa7ff('0x12')]('['+[_0x6eab1b[_0xa7ff('0x13')]()]+_0xa7ff('0x6e'),util['inspect'](_0x59294b,{'showHidden':!![],'depth':null}));});};
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