Built motion from commit c116dc8b.|2.6.30
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index fe9c492..927f594 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x2c11=['toString','picklist','idField','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','ticketId','Incident\x20-\x20','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','format','user:%s','emit','trigger:browser:url','username','password','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','unmanaged','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','none','[OUTBOUND]','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','sys_id','toUpperCase','],\x20getAdminUser\x20crm','error','message','info','],\x20getUser\x20input\x20crm','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','true','adminId','],\x20getUser\x20crm','catch','userId','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','type','nameField','customField','toLowerCase','content'];(function(_0x543307,_0x5bdb8b){var _0x945453=function(_0x53012a){while(--_0x53012a){_0x543307['push'](_0x543307['shift']());}};_0x945453(++_0x5bdb8b);}(_0x2c11,0x112));var _0x12c1=function(_0x3508d1,_0x4436de){_0x3508d1=_0x3508d1-0x0;var _0x235dda=_0x2c11[_0x3508d1];return _0x235dda;};'use strict';var _=require(_0x12c1('0x0'));var Promise=require(_0x12c1('0x1'));var rp=require(_0x12c1('0x2'));var util=require(_0x12c1('0x3'));var md5=require(_0x12c1('0x4'));var Redis=require(_0x12c1('0x5'));var intUtil=require(_0x12c1('0x6'));var config=require(_0x12c1('0x7'));var logger=require(_0x12c1('0x8'))(_0x12c1('0x9'));config[_0x12c1('0xa')]=_['defaults'](config['redis'],{'host':_0x12c1('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x12c1('0xa')]));function getAdminUser(_0x53692d,_0x143076,_0x58fc1c,_0x5a7193,_0x43fe69,_0x5e66c4){return new Promise(function(_0x33c35c,_0x5c56b6){var _0x30fb63={'method':_0x12c1('0xc'),'uri':_0x5a7193+_0x12c1('0xd')+'&'+_0x43fe69+'&'+_0x5e66c4,'auth':_0x143076,'json':!![]};return rp(_0x30fb63)[_0x12c1('0xe')](function(_0x489428){if(_0x489428[_0x12c1('0xf')]['length']>0x0){_0x58fc1c['adminId']=_0x489428['result'][0x0][_0x12c1('0x10')];}logger['info']('['+[_0x53692d[_0x12c1('0x11')]()]+_0x12c1('0x12'),_0x58fc1c);_0x33c35c(_0x58fc1c);})['catch'](function(_0x525e32){logger[_0x12c1('0x13')]('['+[_0x53692d[_0x12c1('0x11')]()]+']',_0x525e32[_0x12c1('0x14')]);_0x5c56b6(_0x525e32['message']);});});}function getUser(_0x5046b4,_0x299e85,_0x555a34,_0x3c22ef,_0x20991a){return function(_0x37b2e5){logger[_0x12c1('0x15')]('['+[_0x5046b4[_0x12c1('0x11')]()]+_0x12c1('0x16'),_0x37b2e5);return new Promise(function(_0x109af2,_0x219425){if(intUtil['validateEmail'](_0x37b2e5[_0x12c1('0x17')])){var _0x514058={'method':_0x12c1('0xc'),'uri':_0x555a34+'sys_user?sysparm_query=email%3D'+_0x37b2e5[_0x12c1('0x17')]+'&'+_0x3c22ef+'&'+_0x20991a,'auth':_0x299e85,'json':!![]};logger['info']('['+[_0x5046b4[_0x12c1('0x11')]()]+_0x12c1('0x18'),_0x514058);return rp(_0x514058)[_0x12c1('0xe')](function(_0x1193e7){logger[_0x12c1('0x15')]('['+[_0x5046b4[_0x12c1('0x11')]()]+_0x12c1('0x19'),_0x1193e7);if(_0x1193e7[_0x12c1('0xf')][_0x12c1('0x1a')]>0x0&&String(_0x1193e7[_0x12c1('0xf')][0x0][_0x12c1('0x1b')])===_0x12c1('0x1c')){_0x37b2e5['userId']=_0x1193e7[_0x12c1('0xf')][0x0][_0x12c1('0x10')];}else{_0x37b2e5['userId']=_0x37b2e5[_0x12c1('0x1d')];_0x37b2e5[_0x12c1('0x17')]=_0x37b2e5['adminEmail'];}logger[_0x12c1('0x15')]('['+[_0x5046b4['toUpperCase']()]+_0x12c1('0x1e'),_0x37b2e5);_0x109af2(_0x37b2e5);})[_0x12c1('0x1f')](function(_0x1bd0a2){logger['error']('['+[_0x5046b4[_0x12c1('0x11')]()]+']',_0x1bd0a2[_0x12c1('0x14')]);_0x219425(_0x1bd0a2['message']);});}else{logger[_0x12c1('0x15')]('['+[_0x5046b4[_0x12c1('0x11')]()]+']\x20using\x20admin\x20profile');_0x37b2e5[_0x12c1('0x20')]=_0x37b2e5['adminId'];_0x37b2e5[_0x12c1('0x17')]=_0x37b2e5['adminEmail'];_0x109af2(_0x37b2e5);}});};}function createEndUser(_0x5ac5fc,_0x219f03,_0x1eeb04,_0x114080,_0x41227e){logger[_0x12c1('0x15')]('['+[_0x5ac5fc[_0x12c1('0x11')]()]+_0x12c1('0x21'),_0x1eeb04);return new Promise(function(_0x18b715,_0x2539c8){var _0x25186a={'method':_0x12c1('0x22'),'uri':_0x114080+'sys_user?'+_0x41227e,'body':{'user_name':_0x1eeb04[_0x12c1('0x23')],'roles':_0x12c1('0x24'),'first_name':_0x1eeb04[_0x12c1('0x23')],'active':'true','date_format':'System','phone':_0x1eeb04[_0x12c1('0x23')]},'auth':_0x219f03,'json':!![]};return rp(_0x25186a)[_0x12c1('0xe')](function(_0x1c20b1){logger[_0x12c1('0x15')]('['+[_0x5ac5fc[_0x12c1('0x11')]()]+_0x12c1('0x25'),_0x1c20b1[_0x12c1('0xf')]);_0x1eeb04[_0x12c1('0x26')]=_0x1c20b1[_0x12c1('0xf')][_0x12c1('0x10')];_0x18b715(_0x1eeb04);})[_0x12c1('0x1f')](function(_0x2d5068){logger[_0x12c1('0x13')]('['+[_0x5ac5fc[_0x12c1('0x11')]()]+']',_0x2d5068[_0x12c1('0x14')]);_0x2539c8(_0x2d5068[_0x12c1('0x14')]);});});}function getEndUser(_0x137ba9,_0xdc31dd,_0x5134b8,_0x445627,_0x5d8670){return function(_0x543ff6){logger[_0x12c1('0x15')]('['+[_0x137ba9[_0x12c1('0x11')]()]+'],\x20getEndUser\x20input\x20crm',_0x543ff6);return new Promise(function(_0x1d6233,_0x51f7dd){var _0x5e5f05={'method':'GET','uri':_0x5134b8+_0x12c1('0x27')+_0x543ff6[_0x12c1('0x23')]+'&'+_0x445627+'&'+_0x5d8670,'auth':_0xdc31dd,'json':!![]};return rp(_0x5e5f05)['then'](function(_0x5c9541){if(_0x5c9541[_0x12c1('0xf')][_0x12c1('0x1a')]>0x0){_0x543ff6['endUserId']=_0x5c9541[_0x12c1('0xf')][0x0][_0x12c1('0x10')];logger['info']('['+[_0x137ba9[_0x12c1('0x11')]()]+_0x12c1('0x28'),_0x543ff6);_0x1d6233(_0x543ff6);}else{return createEndUser(_0x137ba9,_0xdc31dd,_0x543ff6,_0x5134b8,_0x445627)[_0x12c1('0xe')](function(_0x4fa704){logger[_0x12c1('0x15')]('['+[_0x137ba9[_0x12c1('0x11')]()]+_0x12c1('0x29'),_0x4fa704);_0x1d6233(_0x4fa704);});}})['catch'](function(_0x1f61df){logger[_0x12c1('0x13')]('['+[_0x137ba9[_0x12c1('0x11')]()]+']',_0x1f61df[_0x12c1('0x14')]);_0x51f7dd(_0x1f61df[_0x12c1('0x14')]);});});};}function getCustomFields(_0x1370e7,_0x1a9e3f){var _0x3c8999={};if(_0x1370e7[_0x12c1('0x1a')]>0x0){_[_0x12c1('0x2a')](_0x1370e7,function(_0x224b29){if(_[_0x12c1('0x2b')]([_0x12c1('0x2c'),'picklist'],_0x224b29[_0x12c1('0x2d')])&&_0x224b29[_0x12c1('0x2e')]&&!_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29['nameField'][_0x12c1('0x30')]()]=_0x224b29[_0x12c1('0x31')][_0x12c1('0x32')]();}else if(_[_0x12c1('0x2b')]([_0x12c1('0x2c'),_0x12c1('0x33')],_0x224b29['type'])&&_0x224b29[_0x12c1('0x34')]&&_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29[_0x12c1('0x34')][_0x12c1('0x30')]()]=_0x224b29[_0x12c1('0x31')][_0x12c1('0x32')]();}else if(_0x224b29[_0x12c1('0x2d')]===_0x12c1('0x35')&&_0x224b29[_0x12c1('0x36')]&&_0x224b29['idField']&&_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29[_0x12c1('0x34')][_0x12c1('0x30')]()]=_0x1a9e3f[_0x224b29[_0x12c1('0x36')]][_0x12c1('0x32')]();}else if(_0x224b29[_0x12c1('0x2d')]===_0x12c1('0x37')&&_0x224b29[_0x12c1('0x38')]&&_0x224b29[_0x12c1('0x38')][_0x12c1('0x39')]&&_0x224b29[_0x12c1('0x34')]&&_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29[_0x12c1('0x34')]['toLowerCase']()]=_0x1a9e3f[_0x224b29[_0x12c1('0x38')][_0x12c1('0x39')][_0x12c1('0x30')]()]['toString']();}});}return _0x3c8999;}function getTicket(_0x31790b,_0x555be5,_0x121bd7,_0x23a08d,_0x162a2a,_0x5b6a61){return function(_0x36479a){logger[_0x12c1('0x15')]('['+[_0x31790b[_0x12c1('0x11')]()]+_0x12c1('0x3a'),_0x36479a);return new Promise(function(_0x41c0d2,_0xe14777){var _0x8bfd5c=_0x31790b['toLowerCase']()===_0x12c1('0x3b')?_0x36479a[_0x12c1('0x20')]:_0x36479a[_0x12c1('0x26')];var _0x254f9e={'method':'POST','uri':_0x121bd7+'incident'+'?'+_0x5b6a61,'body':Object[_0x12c1('0x3c')]({},{'active':_0x12c1('0x1c'),'caller_id':_0x8bfd5c,'assigned_to':_0x36479a['userId'],'short_description':intUtil[_0x12c1('0x3d')](_0x23a08d[_0x12c1('0x3e')],_0x162a2a,'\x20'),'description':intUtil[_0x12c1('0x3d')](_0x23a08d[_0x12c1('0x3f')],_0x162a2a,'\x0a')},getCustomFields(_0x23a08d[_0x12c1('0x40')],_0x162a2a)),'auth':_0x555be5,'json':!![]};return rp(_0x254f9e)[_0x12c1('0xe')](function(_0x4cfe76){logger['info']('['+[_0x31790b['toUpperCase']()]+']\x20POST\x20incident\x20entity\x20schema',_0x4cfe76[_0x12c1('0xf')]);_0x36479a['ticketId']=_0x4cfe76[_0x12c1('0xf')][_0x12c1('0x10')];_0x36479a[_0x12c1('0x41')]=_0x4cfe76[_0x12c1('0xf')]['number'];logger[_0x12c1('0x15')]('['+[_0x31790b['toUpperCase']()]+_0x12c1('0x42'),_0x36479a);_0x41c0d2(_0x36479a);})['catch'](function(_0x200579){logger['error']('['+[_0x31790b[_0x12c1('0x11')]()]+']',_0x200579[_0x12c1('0x14')]);_0xe14777(_0x200579[_0x12c1('0x14')]);});});};}function createRemoteTag(_0x52df7d,_0x1aa7d8,_0x475502,_0x56b8ff){return new Promise(function(_0xd1f068,_0x366620){var _0x18f3dd={'method':'POST','uri':_0x475502+_0x12c1('0x43')+'?'+_0x56b8ff,'body':{'short_description':_0x52df7d,'global':!![],'active':!![],'name':_0x52df7d},'auth':_0x1aa7d8,'json':!![]};return rp(_0x18f3dd)[_0x12c1('0xe')](function(_0x2c1f34){var _0x432d3a=_0x2c1f34[_0x12c1('0xf')][_0x12c1('0x10')];_0xd1f068(_0x432d3a);});});}function getRemoteTag(_0x508b01,_0x4c2bd8,_0x1fe271,_0x262b2d,_0x1a5f87){return new Promise(function(_0x40626d,_0x116348){var _0x3f68de={'method':_0x12c1('0xc'),'uri':_0x1fe271+_0x12c1('0x43')+_0x12c1('0x44')+_0x508b01+'&'+_0x262b2d,'auth':_0x4c2bd8,'json':!![]};return rp(_0x3f68de)['then'](function(_0x158e0c){if(_0x158e0c[_0x12c1('0xf')]['length']>0x0){var _0x18b94d=_0x158e0c[_0x12c1('0xf')][0x0][_0x12c1('0x10')];_0x40626d(_0x18b94d);}else{return createRemoteTag(_0x508b01,_0x4c2bd8,_0x1fe271,_0x262b2d)[_0x12c1('0xe')](function(_0x1764c3){_0x40626d(_0x1764c3);});}});});}function assignTagToIncident(_0x132bf3,_0x1ce302,_0x4d969f,_0x3bf739,_0x311943){return new Promise(function(_0x29146a,_0x36735d){var _0x58a02f={'method':_0x12c1('0x22'),'uri':_0x4d969f+_0x12c1('0x45')+'?'+_0x311943,'body':{'label':_0x132bf3,'table':_0x12c1('0x46'),'id_type':'Incident','table_key':_0x3bf739[_0x12c1('0x47')],'title':_0x12c1('0x48')+_0x3bf739[_0x12c1('0x41')],'id_display':_0x3bf739['ticketNumber']},'auth':_0x1ce302,'json':!![]};return rp(_0x58a02f)[_0x12c1('0xe')](function(_0x2912e0){_0x29146a();})[_0x12c1('0x1f')](function(){_0x29146a();});});}function manageTags(_0x1c2cfd,_0x54d1eb,_0x503f12,_0x5c05bb,_0x119815,_0x447e56,_0x4d3410){return new Promise(function(_0x54ae22,_0x3a1f0a){var _0x1cd424=[];_0x54d1eb['forEach'](function(_0x9dcae3){_0x1cd424[_0x12c1('0x49')](getRemoteTag(_0x9dcae3,_0x503f12,_0x5c05bb,_0x447e56,_0x4d3410));});return Promise['all'](_0x1cd424)[_0x12c1('0xe')](function(_0xe3764){if(_0xe3764[_0x12c1('0x1a')]){logger[_0x12c1('0x15')]('['+[_0x1c2cfd[_0x12c1('0x11')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0xe3764);var _0x195304=[];_0xe3764[_0x12c1('0x2a')](function(_0x8efb38){_0x195304[_0x12c1('0x49')](assignTagToIncident(_0x8efb38,_0x503f12,_0x5c05bb,_0x119815,_0x447e56));});return Promise[_0x12c1('0x4a')](_0x195304)[_0x12c1('0xe')](function(){_0x54ae22();})[_0x12c1('0x1f')](function(){_0x54ae22();});}else{_0x54ae22();}});});}function getTags(_0x3cfc66,_0x46446e,_0x4ecf08,_0x33d0c2,_0x1a0190,_0x2b7916){return function(_0x3d8264){return new Promise(function(_0x53af59,_0x3e0271){var _0x5bbd9f=[];var _0x19283f=_0x33d0c2[_0x12c1('0x4b')];if(_0x19283f&&_0x19283f[_0x12c1('0x1a')]>0x0){_0x5bbd9f=_[_0x12c1('0x4c')](_0x19283f,_0x12c1('0x39'));}if(_0x5bbd9f['length']>0x0){return manageTags(_0x3cfc66,_0x5bbd9f,_0x46446e,_0x4ecf08,_0x3d8264,_0x1a0190,_0x2b7916)[_0x12c1('0xe')](function(){_0x53af59(_0x3d8264);});}else{_0x53af59(_0x3d8264);}});};}function emit(_0x2fa29f,_0x430bf8,_0x1dd900){var _0x4e1464=_0x12c1('0x4d')+_0x12c1('0x4e')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x12c1('0x4f');var _0x377650={'uri':_0x2fa29f+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x1dd900+_0x4e1464};io['to'](util[_0x12c1('0x50')](_0x12c1('0x51'),_0x430bf8))[_0x12c1('0x52')](_0x12c1('0x53'),_0x377650);}exports['cs']=function(_0x285afa,_0x502515,_0x2014c7,_0x2ada62,_0x54377b,_0x44718e,_0x18740e,_0x341f1c){var _0x19f9d4={};var _0x1c4478={'user':_0x44718e[_0x12c1('0x54')],'pass':_0x44718e[_0x12c1('0x55')]};var _0x420665='sysparm_limit=1';var _0xf62e1a='sysparm_display_value=true';_0x44718e[_0x12c1('0x56')]=intUtil[_0x12c1('0x57')](_0x44718e['remoteUri']);_0x44718e[_0x12c1('0x58')]=intUtil[_0x12c1('0x57')](_0x44718e['serverUrl']);var _0x2d38ff=util[_0x12c1('0x50')](_0x12c1('0x59'),_0x44718e['remoteUri']);_0x19f9d4[_0x12c1('0x17')]=!_[_0x12c1('0x5a')](_0x2ada62)?_0x2ada62[_0x12c1('0x5b')]:null;_0x19f9d4['adminEmail']=_0x44718e[_0x12c1('0x5b')];_0x19f9d4[_0x12c1('0x23')]=_0x341f1c[_0x12c1('0x30')]()===_0x12c1('0x3b')?_0x502515[_0x12c1('0x5c')]:_0x502515[_0x12c1('0x5d')];_0x19f9d4[_0x12c1('0x5e')]=_0x341f1c==='queue'||_0x341f1c===_0x12c1('0x5f')?_0x12c1('0x60'):_0x12c1('0x3b');var _0x40208d=util[_0x12c1('0x50')](_0x12c1('0x61'),_0x44718e[_0x12c1('0x58')],_0x502515[_0x12c1('0x62')],md5(_0x502515['uniqueid']));if(_0x54377b&&_0x54377b[_0x12c1('0x63')]){logger[_0x12c1('0x15')](_0x12c1('0x64'),'Recording\x20is\x20enabled!');_0x502515[_0x12c1('0x65')]=_0x40208d;}else if(_0x18740e&&_0x18740e[_0x12c1('0x66')]&&_0x18740e[_0x12c1('0x66')]!==_0x12c1('0x67')){logger['info'](_0x12c1('0x68'),'Recording\x20is\x20enabled!');_0x502515[_0x12c1('0x65')]=_0x40208d;}else{_0x502515['recordingURL']='';}return getAdminUser(_0x341f1c,_0x1c4478,_0x19f9d4,_0x2d38ff,_0xf62e1a,_0x420665)[_0x12c1('0xe')](getUser(_0x341f1c,_0x1c4478,_0x2d38ff,_0xf62e1a,_0x420665))[_0x12c1('0xe')](getEndUser(_0x341f1c,_0x1c4478,_0x2d38ff,_0xf62e1a,_0x420665))['then'](getTicket(_0x341f1c,_0x1c4478,_0x2d38ff,_0x2014c7,_0x502515,_0xf62e1a))['then'](function(_0x5e1246){logger[_0x12c1('0x15')](util[_0x12c1('0x50')]('The\x20ticket\x20ID\x20is:\x20%s',_0x5e1246[_0x12c1('0x47')]));logger[_0x12c1('0x15')](util['format'](_0x12c1('0x69'),_0x341f1c));if(_0x341f1c!==_0x12c1('0x5f')){logger[_0x12c1('0x15')]('['+[_0x341f1c[_0x12c1('0x11')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x44718e[_0x12c1('0x56')],_0x2ada62['name'],_0x5e1246[_0x12c1('0x47')]);}})[_0x12c1('0x1f')](function(_0x34d4f4){logger[_0x12c1('0x13')]('['+[_0x341f1c['toUpperCase']()]+_0x12c1('0x6a'),util[_0x12c1('0x6b')](_0x34d4f4,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xec40=['adminEmail','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','util','md5','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','GET','then','result','length','adminId','sys_id','error','toUpperCase','message','],\x20getUser\x20input\x20crm','userEmail','info','],\x20getUser\x20rp\x20obj','active','true','userId','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','customField','toLowerCase','content','toString','string','type','idField','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','Subjects','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','trigger:browser:url','username','remoteUri','stripTrailingSlash','format','%s/api/now/table/','isNil','email'];(function(_0x77d286,_0x1ddc6d){var _0x5446a5=function(_0x45e2cf){while(--_0x45e2cf){_0x77d286['push'](_0x77d286['shift']());}};_0x5446a5(++_0x1ddc6d);}(_0xec40,0x7a));var _0x0ec4=function(_0x278f93,_0x5d74c6){_0x278f93=_0x278f93-0x0;var _0x47d224=_0xec40[_0x278f93];return _0x47d224;};'use strict';var _=require(_0x0ec4('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0x0ec4('0x1'));var md5=require(_0x0ec4('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x0ec4('0x3'));var logger=require(_0x0ec4('0x4'))(_0x0ec4('0x5'));config[_0x0ec4('0x6')]=_[_0x0ec4('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x0ec4('0x8'))(new Redis(config[_0x0ec4('0x6')]));function getAdminUser(_0x5e793f,_0x3755b4,_0x13ffea,_0x2dce5f,_0x106920,_0x39bda4){return new Promise(function(_0x1ea9cf,_0x5f5957){var _0x8a15c9={'method':_0x0ec4('0x9'),'uri':_0x2dce5f+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x106920+'&'+_0x39bda4,'auth':_0x3755b4,'json':!![]};return rp(_0x8a15c9)[_0x0ec4('0xa')](function(_0x2f63ef){if(_0x2f63ef[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x13ffea[_0x0ec4('0xd')]=_0x2f63ef[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];}logger['info']('['+[_0x5e793f['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0x13ffea);_0x1ea9cf(_0x13ffea);})['catch'](function(_0x76cfc1){logger[_0x0ec4('0xf')]('['+[_0x5e793f[_0x0ec4('0x10')]()]+']',_0x76cfc1[_0x0ec4('0x11')]);_0x5f5957(_0x76cfc1[_0x0ec4('0x11')]);});});}function getUser(_0x5a4176,_0x42a9aa,_0x33dfb2,_0x5e73a0,_0x50a2d6){return function(_0x85ff70){logger['info']('['+[_0x5a4176['toUpperCase']()]+_0x0ec4('0x12'),_0x85ff70);return new Promise(function(_0x39edaf,_0x7f4146){if(intUtil['validateEmail'](_0x85ff70[_0x0ec4('0x13')])){var _0x54f8e1={'method':'GET','uri':_0x33dfb2+'sys_user?sysparm_query=email%3D'+_0x85ff70[_0x0ec4('0x13')]+'&'+_0x5e73a0+'&'+_0x50a2d6,'auth':_0x42a9aa,'json':!![]};logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x15'),_0x54f8e1);return rp(_0x54f8e1)['then'](function(_0x6ccc43){logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+'],\x20getUser\x20entity',_0x6ccc43);if(_0x6ccc43[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0&&String(_0x6ccc43[_0x0ec4('0xb')][0x0][_0x0ec4('0x16')])===_0x0ec4('0x17')){_0x85ff70[_0x0ec4('0x18')]=_0x6ccc43[_0x0ec4('0xb')][0x0]['sys_id'];}else{_0x85ff70['userId']=_0x85ff70[_0x0ec4('0xd')];_0x85ff70[_0x0ec4('0x13')]=_0x85ff70['adminEmail'];}logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x19'),_0x85ff70);_0x39edaf(_0x85ff70);})[_0x0ec4('0x1a')](function(_0xc0124d){logger[_0x0ec4('0xf')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+']',_0xc0124d[_0x0ec4('0x11')]);_0x7f4146(_0xc0124d['message']);});}else{logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x1b'));_0x85ff70[_0x0ec4('0x18')]=_0x85ff70['adminId'];_0x85ff70['userEmail']=_0x85ff70['adminEmail'];_0x39edaf(_0x85ff70);}});};}function createEndUser(_0x3b1bd6,_0x530c47,_0x3897cc,_0x427a16,_0x8be4c5){logger[_0x0ec4('0x14')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x3897cc);return new Promise(function(_0x37ddce,_0x33c203){var _0x44e2c2={'method':_0x0ec4('0x1c'),'uri':_0x427a16+_0x0ec4('0x1d')+_0x8be4c5,'body':{'user_name':_0x3897cc[_0x0ec4('0x1e')],'roles':_0x0ec4('0x1f'),'first_name':_0x3897cc[_0x0ec4('0x1e')],'active':_0x0ec4('0x17'),'date_format':_0x0ec4('0x20'),'phone':_0x3897cc['endUserNumber']},'auth':_0x530c47,'json':!![]};return rp(_0x44e2c2)['then'](function(_0x18907c){logger['info']('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+_0x0ec4('0x21'),_0x18907c[_0x0ec4('0xb')]);_0x3897cc['endUserId']=_0x18907c[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x37ddce(_0x3897cc);})[_0x0ec4('0x1a')](function(_0x445492){logger[_0x0ec4('0xf')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+']',_0x445492['message']);_0x33c203(_0x445492[_0x0ec4('0x11')]);});});}function getEndUser(_0x2ccb16,_0x561048,_0x4656a5,_0x1eeb14,_0x2b3cd9){return function(_0x1e3799){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x22'),_0x1e3799);return new Promise(function(_0x39c4f9,_0x32e073){var _0x2e66be={'method':_0x0ec4('0x9'),'uri':_0x4656a5+_0x0ec4('0x23')+_0x1e3799[_0x0ec4('0x1e')]+'&'+_0x1eeb14+'&'+_0x2b3cd9,'auth':_0x561048,'json':!![]};return rp(_0x2e66be)['then'](function(_0x1e57f4){if(_0x1e57f4[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x1e3799[_0x0ec4('0x24')]=_0x1e57f4[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x25'),_0x1e3799);_0x39c4f9(_0x1e3799);}else{return createEndUser(_0x2ccb16,_0x561048,_0x1e3799,_0x4656a5,_0x1eeb14)[_0x0ec4('0xa')](function(_0x780af5){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x26'),_0x780af5);_0x39c4f9(_0x780af5);});}})['catch'](function(_0xca9816){logger[_0x0ec4('0xf')]('['+[_0x2ccb16['toUpperCase']()]+']',_0xca9816['message']);_0x32e073(_0xca9816[_0x0ec4('0x11')]);});});};}function getCustomFields(_0x38b38d,_0x2d1745){var _0x2beab2={};if(_0x38b38d[_0x0ec4('0xc')]>0x0){_[_0x0ec4('0x27')](_0x38b38d,function(_0x47abb3){if(_[_0x0ec4('0x28')](['string',_0x0ec4('0x29')],_0x47abb3['type'])&&_0x47abb3[_0x0ec4('0x2a')]&&!_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x2a')][_0x0ec4('0x2c')]()]=_0x47abb3[_0x0ec4('0x2d')][_0x0ec4('0x2e')]();}else if(_['includes']([_0x0ec4('0x2f'),_0x0ec4('0x29')],_0x47abb3[_0x0ec4('0x30')])&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x31')]['toLowerCase']()]=_0x47abb3['content'][_0x0ec4('0x2e')]();}else if(_0x47abb3[_0x0ec4('0x30')]===_0x0ec4('0x32')&&_0x47abb3[_0x0ec4('0x33')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3[_0x0ec4('0x33')]][_0x0ec4('0x2e')]();}else if(_0x47abb3['type']==='customVariable'&&_0x47abb3[_0x0ec4('0x34')]&&_0x47abb3[_0x0ec4('0x34')][_0x0ec4('0x35')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3['Variable'][_0x0ec4('0x35')][_0x0ec4('0x2c')]()][_0x0ec4('0x2e')]();}});}return _0x2beab2;}function getTicket(_0x4dcd35,_0x1ab22f,_0x380e7c,_0x5a159d,_0x2472d8,_0x5ee004){return function(_0x399189){logger[_0x0ec4('0x14')]('['+[_0x4dcd35['toUpperCase']()]+_0x0ec4('0x36'),_0x399189);return new Promise(function(_0x2f628c,_0x5d82dc){var _0x7e578e=_0x4dcd35[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x399189[_0x0ec4('0x18')]:_0x399189[_0x0ec4('0x24')];var _0x2efbdb={'method':_0x0ec4('0x1c'),'uri':_0x380e7c+_0x0ec4('0x38')+'?'+_0x5ee004,'body':Object[_0x0ec4('0x39')]({},{'active':_0x0ec4('0x17'),'caller_id':_0x7e578e,'assigned_to':_0x399189[_0x0ec4('0x18')],'short_description':intUtil['getString'](_0x5a159d[_0x0ec4('0x3a')],_0x2472d8,'\x20'),'description':intUtil[_0x0ec4('0x3b')](_0x5a159d[_0x0ec4('0x3c')],_0x2472d8,'\x0a')},getCustomFields(_0x5a159d[_0x0ec4('0x3d')],_0x2472d8)),'auth':_0x1ab22f,'json':!![]};return rp(_0x2efbdb)[_0x0ec4('0xa')](function(_0x247b57){logger[_0x0ec4('0x14')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+_0x0ec4('0x3e'),_0x247b57[_0x0ec4('0xb')]);_0x399189['ticketId']=_0x247b57['result'][_0x0ec4('0xe')];_0x399189[_0x0ec4('0x3f')]=_0x247b57[_0x0ec4('0xb')][_0x0ec4('0x40')];logger['info']('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']\x20getTicket\x20crm',_0x399189);_0x2f628c(_0x399189);})[_0x0ec4('0x1a')](function(_0x47a4cf){logger[_0x0ec4('0xf')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']',_0x47a4cf[_0x0ec4('0x11')]);_0x5d82dc(_0x47a4cf[_0x0ec4('0x11')]);});});};}function createRemoteTag(_0xbc6526,_0x24e4f8,_0x14e807,_0x51aaf4){return new Promise(function(_0x286243,_0x3129d2){var _0x5c7ef4={'method':_0x0ec4('0x1c'),'uri':_0x14e807+'label'+'?'+_0x51aaf4,'body':{'short_description':_0xbc6526,'global':!![],'active':!![],'name':_0xbc6526},'auth':_0x24e4f8,'json':!![]};return rp(_0x5c7ef4)[_0x0ec4('0xa')](function(_0x1ae990){var _0x5b87e2=_0x1ae990[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x286243(_0x5b87e2);});});}function getRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b,_0x2c833c){return new Promise(function(_0x53a21e,_0x105187){var _0xe9e401={'method':'GET','uri':_0x49e4a9+_0x0ec4('0x41')+_0x0ec4('0x42')+_0x19eaf3+'&'+_0x178f1b,'auth':_0x2fdcc9,'json':!![]};return rp(_0xe9e401)[_0x0ec4('0xa')](function(_0x1df864){if(_0x1df864[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){var _0x184543=_0x1df864['result'][0x0][_0x0ec4('0xe')];_0x53a21e(_0x184543);}else{return createRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b)[_0x0ec4('0xa')](function(_0x104135){_0x53a21e(_0x104135);});}});});}function assignTagToIncident(_0x58d9ff,_0xbd5583,_0x4dba24,_0x3347b4,_0x13989e){return new Promise(function(_0x2ac281,_0x490ebd){var _0x2834fb={'method':_0x0ec4('0x1c'),'uri':_0x4dba24+_0x0ec4('0x43')+'?'+_0x13989e,'body':{'label':_0x58d9ff,'table':_0x0ec4('0x38'),'id_type':'Incident','table_key':_0x3347b4[_0x0ec4('0x44')],'title':_0x0ec4('0x45')+_0x3347b4[_0x0ec4('0x3f')],'id_display':_0x3347b4['ticketNumber']},'auth':_0xbd5583,'json':!![]};return rp(_0x2834fb)['then'](function(_0x30eeb2){_0x2ac281();})[_0x0ec4('0x1a')](function(){_0x2ac281();});});}function manageTags(_0x597116,_0x4e6836,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa,_0x334ec0){return new Promise(function(_0x1117e4,_0x46b30e){var _0x3cc210=[];_0x4e6836[_0x0ec4('0x27')](function(_0x5b4cb3){_0x3cc210[_0x0ec4('0x46')](getRemoteTag(_0x5b4cb3,_0x4e0ad8,_0x5d9080,_0x45dafa,_0x334ec0));});return Promise[_0x0ec4('0x47')](_0x3cc210)[_0x0ec4('0xa')](function(_0x1f7881){if(_0x1f7881[_0x0ec4('0xc')]){logger[_0x0ec4('0x14')]('['+[_0x597116[_0x0ec4('0x10')]()]+_0x0ec4('0x48'),_0x1f7881);var _0x3be732=[];_0x1f7881[_0x0ec4('0x27')](function(_0x313c95){_0x3be732['push'](assignTagToIncident(_0x313c95,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa));});return Promise[_0x0ec4('0x47')](_0x3be732)[_0x0ec4('0xa')](function(){_0x1117e4();})['catch'](function(){_0x1117e4();});}else{_0x1117e4();}});});}function getTags(_0x5f3b68,_0x249b42,_0x7f8b67,_0x148814,_0x5d3f41,_0x5b9cce){return function(_0xfa8687){return new Promise(function(_0x436b13,_0x338561){var _0x8b9b91=[];var _0x4a5b92=_0x148814[_0x0ec4('0x49')];if(_0x4a5b92&&_0x4a5b92[_0x0ec4('0xc')]>0x0){_0x8b9b91=_[_0x0ec4('0x4a')](_0x4a5b92,_0x0ec4('0x35'));}if(_0x8b9b91[_0x0ec4('0xc')]>0x0){return manageTags(_0x5f3b68,_0x8b9b91,_0x249b42,_0x7f8b67,_0xfa8687,_0x5d3f41,_0x5b9cce)['then'](function(){_0x436b13(_0xfa8687);});}else{_0x436b13(_0xfa8687);}});};}function emit(_0x45cd82,_0x148c29,_0x10196b){var _0x2711a0='%26sysparm_record_target%3Dincident'+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x0ec4('0x4b')+_0x0ec4('0x4c');var _0x3571a2={'uri':_0x45cd82+_0x0ec4('0x4d')+_0x10196b+_0x2711a0};io['to'](util['format'](_0x0ec4('0x4e'),_0x148c29))[_0x0ec4('0x4f')](_0x0ec4('0x50'),_0x3571a2);}exports['cs']=function(_0x18d5ff,_0x20ca90,_0x4cd1f9,_0x319b63,_0x2484d7,_0xc89cf8,_0x2618ae,_0x2c70e5){var _0x503dc1={};var _0x4f87ab={'user':_0xc89cf8[_0x0ec4('0x51')],'pass':_0xc89cf8['password']};var _0x18e293='sysparm_limit=1';var _0x5a0823='sysparm_display_value=true';_0xc89cf8[_0x0ec4('0x52')]=intUtil[_0x0ec4('0x53')](_0xc89cf8[_0x0ec4('0x52')]);_0xc89cf8['serverUrl']=intUtil['stripTrailingSlash'](_0xc89cf8['serverUrl']);var _0x4ee30a=util[_0x0ec4('0x54')](_0x0ec4('0x55'),_0xc89cf8[_0x0ec4('0x52')]);_0x503dc1[_0x0ec4('0x13')]=!_[_0x0ec4('0x56')](_0x319b63)?_0x319b63[_0x0ec4('0x57')]:null;_0x503dc1[_0x0ec4('0x58')]=_0xc89cf8['email'];_0x503dc1[_0x0ec4('0x1e')]=_0x2c70e5[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x20ca90[_0x0ec4('0x59')]:_0x20ca90[_0x0ec4('0x5a')];_0x503dc1[_0x0ec4('0x5b')]=_0x2c70e5===_0x0ec4('0x5c')||_0x2c70e5===_0x0ec4('0x5d')?_0x0ec4('0x5c'):_0x0ec4('0x37');var _0x597bf0=util[_0x0ec4('0x54')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xc89cf8['serverUrl'],_0x20ca90[_0x0ec4('0x5e')],md5(_0x20ca90[_0x0ec4('0x5e')]));if(_0x2484d7&&_0x2484d7[_0x0ec4('0x5f')]){logger['info'](_0x0ec4('0x60'),_0x0ec4('0x61'));_0x20ca90['recordingURL']=_0x597bf0;}else if(_0x2618ae&&_0x2618ae[_0x0ec4('0x62')]&&_0x2618ae[_0x0ec4('0x62')]!==_0x0ec4('0x63')){logger[_0x0ec4('0x14')]('[OUTBOUND]',_0x0ec4('0x61'));_0x20ca90[_0x0ec4('0x64')]=_0x597bf0;}else{_0x20ca90[_0x0ec4('0x64')]='';}return getAdminUser(_0x2c70e5,_0x4f87ab,_0x503dc1,_0x4ee30a,_0x5a0823,_0x18e293)['then'](getUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getEndUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getTicket(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x4cd1f9,_0x20ca90,_0x5a0823))[_0x0ec4('0xa')](function(_0x32438e){logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x65'),_0x32438e['ticketId']));logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x66'),_0x2c70e5));if(_0x2c70e5!==_0x0ec4('0x5d')){logger[_0x0ec4('0x14')]('['+[_0x2c70e5[_0x0ec4('0x10')]()]+']',_0x0ec4('0x67'));emit(_0xc89cf8[_0x0ec4('0x52')],_0x319b63['name'],_0x32438e[_0x0ec4('0x44')]);}})[_0x0ec4('0x1a')](function(_0x3dd537){logger[_0x0ec4('0xf')]('['+[_0x2c70e5['toUpperCase']()]+_0x0ec4('0x68'),util['inspect'](_0x3dd537,{'showHidden':!![],'depth':null}));});};
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