// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x02f9=['endUserId','],\x20getEndUser\x20input\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','picklist','type','nameField','toLowerCase','idField','customField','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','Subjects','getString','Descriptions','Fields','ticketId','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','ticketNumber','push','all','Tags','map','%255EORDERBYDESCnumber','format','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','email','destcalleridnum','calleridnum','callDirection','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','unmanaged',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','result','length','adminId','sys_id','info','],\x20getAdminUser\x20crm','catch','error','message','toUpperCase','],\x20getUser\x20input\x20crm','validateEmail','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminEmail',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','System','then','],\x20EndUser\x20schema'];(function(_0x14add3,_0x13ce8d){var _0x4a174f=function(_0x2b3ed7){while(--_0x2b3ed7){_0x14add3['push'](_0x14add3['shift']());}};_0x4a174f(++_0x13ce8d);}(_0x02f9,0x11a));var _0x902f=function(_0x1ee30a,_0x76f735){_0x1ee30a=_0x1ee30a-0x0;var _0x4aeee9=_0x02f9[_0x1ee30a];return _0x4aeee9;};'use strict';var _=require(_0x902f('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0x902f('0x1'));var md5=require(_0x902f('0x2'));var Redis=require(_0x902f('0x3'));var intUtil=require(_0x902f('0x4'));var config=require(_0x902f('0x5'));var logger=require(_0x902f('0x6'))('servicenow');config[_0x902f('0x7')]=_['defaults'](config[_0x902f('0x7')],{'host':_0x902f('0x8'),'port':0x18eb});var io=require(_0x902f('0x9'))(new Redis(config[_0x902f('0x7')]));function getAdminUser(_0x49824e,_0x253fde,_0x58b94b,_0x45239b,_0x420168,_0xf2dcbc){return new Promise(function(_0x2e3cf1,_0x56df3e){var _0x1b84e9={'method':_0x902f('0xa'),'uri':_0x45239b+_0x902f('0xb')+'&'+_0x420168+'&'+_0xf2dcbc,'auth':_0x253fde,'json':!![]};return rp(_0x1b84e9)['then'](function(_0xcddfee){if(_0xcddfee[_0x902f('0xc')][_0x902f('0xd')]>0x0){_0x58b94b[_0x902f('0xe')]=_0xcddfee['result'][0x0][_0x902f('0xf')];}logger[_0x902f('0x10')]('['+[_0x49824e['toUpperCase']()]+_0x902f('0x11'),_0x58b94b);_0x2e3cf1(_0x58b94b);})[_0x902f('0x12')](function(_0x52ad4b){logger[_0x902f('0x13')]('['+[_0x49824e['toUpperCase']()]+']',_0x52ad4b['message']);_0x56df3e(_0x52ad4b[_0x902f('0x14')]);});});}function getUser(_0x3ddfb9,_0x334293,_0x539107,_0x342b13,_0x35099e){return function(_0x45d3af){logger[_0x902f('0x10')]('['+[_0x3ddfb9[_0x902f('0x15')]()]+_0x902f('0x16'),_0x45d3af);return new Promise(function(_0xb14adc,_0x248ee7){if(intUtil[_0x902f('0x17')](_0x45d3af[_0x902f('0x18')])){var _0x55ea64={'method':_0x902f('0xa'),'uri':_0x539107+'sys_user?sysparm_query=email%3D'+_0x45d3af[_0x902f('0x18')]+'&'+_0x342b13+'&'+_0x35099e,'auth':_0x334293,'json':!![]};logger[_0x902f('0x10')]('['+[_0x3ddfb9[_0x902f('0x15')]()]+_0x902f('0x19'),_0x55ea64);return rp(_0x55ea64)['then'](function(_0x1f6323){logger[_0x902f('0x10')]('['+[_0x3ddfb9[_0x902f('0x15')]()]+_0x902f('0x1a'),_0x1f6323);if(_0x1f6323[_0x902f('0xc')][_0x902f('0xd')]>0x0&&String(_0x1f6323['result'][0x0]['active'])===_0x902f('0x1b')){_0x45d3af[_0x902f('0x1c')]=_0x1f6323['result'][0x0]['sys_id'];}else{_0x45d3af[_0x902f('0x1c')]=_0x45d3af[_0x902f('0xe')];_0x45d3af[_0x902f('0x18')]=_0x45d3af[_0x902f('0x1d')];}logger[_0x902f('0x10')]('['+[_0x3ddfb9['toUpperCase']()]+'],\x20getUser\x20crm',_0x45d3af);_0xb14adc(_0x45d3af);})[_0x902f('0x12')](function(_0x272150){logger[_0x902f('0x13')]('['+[_0x3ddfb9[_0x902f('0x15')]()]+']',_0x272150[_0x902f('0x14')]);_0x248ee7(_0x272150[_0x902f('0x14')]);});}else{logger[_0x902f('0x10')]('['+[_0x3ddfb9[_0x902f('0x15')]()]+_0x902f('0x1e'));_0x45d3af['userId']=_0x45d3af[_0x902f('0xe')];_0x45d3af[_0x902f('0x18')]=_0x45d3af['adminEmail'];_0xb14adc(_0x45d3af);}});};}function createEndUser(_0x458b8c,_0x5475e6,_0xcbe512,_0x415e68,_0xb08319){logger[_0x902f('0x10')]('['+[_0x458b8c[_0x902f('0x15')]()]+_0x902f('0x1f'),_0xcbe512);return new Promise(function(_0xe569dc,_0x1ac2a3){var _0x5f9598={'method':_0x902f('0x20'),'uri':_0x415e68+_0x902f('0x21')+_0xb08319,'body':{'user_name':_0xcbe512[_0x902f('0x22')],'roles':_0x902f('0x23'),'first_name':_0xcbe512[_0x902f('0x22')],'active':'true','date_format':_0x902f('0x24'),'phone':_0xcbe512['endUserNumber']},'auth':_0x5475e6,'json':!![]};return rp(_0x5f9598)[_0x902f('0x25')](function(_0x34b02a){logger[_0x902f('0x10')]('['+[_0x458b8c['toUpperCase']()]+_0x902f('0x26'),_0x34b02a[_0x902f('0xc')]);_0xcbe512[_0x902f('0x27')]=_0x34b02a[_0x902f('0xc')][_0x902f('0xf')];_0xe569dc(_0xcbe512);})['catch'](function(_0x27af78){logger['error']('['+[_0x458b8c[_0x902f('0x15')]()]+']',_0x27af78[_0x902f('0x14')]);_0x1ac2a3(_0x27af78['message']);});});}function getEndUser(_0xa5863c,_0xffe5de,_0x47495d,_0x19dca6,_0x14d027){return function(_0x26fe1c){logger[_0x902f('0x10')]('['+[_0xa5863c[_0x902f('0x15')]()]+_0x902f('0x28'),_0x26fe1c);return new Promise(function(_0x18f1e8,_0x2cafeb){var _0x1dd39a={'method':_0x902f('0xa'),'uri':_0x47495d+'sys_user?sysparm_query=phone%3D'+_0x26fe1c[_0x902f('0x22')]+'&'+_0x19dca6+'&'+_0x14d027,'auth':_0xffe5de,'json':!![]};return rp(_0x1dd39a)['then'](function(_0x438cab){if(_0x438cab[_0x902f('0xc')]['length']>0x0){_0x26fe1c['endUserId']=_0x438cab[_0x902f('0xc')][0x0][_0x902f('0xf')];logger[_0x902f('0x10')]('['+[_0xa5863c[_0x902f('0x15')]()]+'],\x20getEndUser\x20crm',_0x26fe1c);_0x18f1e8(_0x26fe1c);}else{return createEndUser(_0xa5863c,_0xffe5de,_0x26fe1c,_0x47495d,_0x19dca6)[_0x902f('0x25')](function(_0x44a1cb){logger[_0x902f('0x10')]('['+[_0xa5863c[_0x902f('0x15')]()]+_0x902f('0x29'),_0x44a1cb);_0x18f1e8(_0x44a1cb);});}})[_0x902f('0x12')](function(_0x24edbb){logger[_0x902f('0x13')]('['+[_0xa5863c['toUpperCase']()]+']',_0x24edbb[_0x902f('0x14')]);_0x2cafeb(_0x24edbb[_0x902f('0x14')]);});});};}function getCustomFields(_0x38dfa5,_0x4e09f8){var _0x5a132f={};if(_0x38dfa5['length']>0x0){_[_0x902f('0x2a')](_0x38dfa5,function(_0x2cfacb){if(_[_0x902f('0x2b')]([_0x902f('0x2c'),_0x902f('0x2d')],_0x2cfacb[_0x902f('0x2e')])&&_0x2cfacb[_0x902f('0x2f')]&&!_0x2cfacb['customField']){_0x5a132f[_0x2cfacb['nameField'][_0x902f('0x30')]()]=_0x2cfacb['content']['toString']();}else if(_[_0x902f('0x2b')]([_0x902f('0x2c'),_0x902f('0x2d')],_0x2cfacb[_0x902f('0x2e')])&&_0x2cfacb[_0x902f('0x31')]&&_0x2cfacb[_0x902f('0x32')]){_0x5a132f[_0x2cfacb[_0x902f('0x31')][_0x902f('0x30')]()]=_0x2cfacb[_0x902f('0x33')][_0x902f('0x34')]();}else if(_0x2cfacb[_0x902f('0x2e')]===_0x902f('0x35')&&_0x2cfacb[_0x902f('0x36')]&&_0x2cfacb['idField']&&_0x2cfacb[_0x902f('0x32')]){_0x5a132f[_0x2cfacb[_0x902f('0x31')][_0x902f('0x30')]()]=_0x4e09f8[_0x2cfacb[_0x902f('0x36')]][_0x902f('0x34')]();}else if(_0x2cfacb[_0x902f('0x2e')]===_0x902f('0x37')&&_0x2cfacb[_0x902f('0x38')]&&_0x2cfacb[_0x902f('0x38')][_0x902f('0x39')]&&_0x2cfacb[_0x902f('0x31')]&&_0x2cfacb[_0x902f('0x32')]){_0x5a132f[_0x2cfacb['idField'][_0x902f('0x30')]()]=_0x4e09f8[_0x2cfacb['Variable'][_0x902f('0x39')][_0x902f('0x30')]()][_0x902f('0x34')]();}});}return _0x5a132f;}function getTicket(_0x445bcf,_0x3b7360,_0x54258a,_0x4252c4,_0x3b1e9b,_0x2e05d7){return function(_0x5ce400){logger['info']('['+[_0x445bcf['toUpperCase']()]+_0x902f('0x3a'),_0x5ce400);return new Promise(function(_0x37919a,_0x5be4b3){var _0x4f7669=_0x445bcf[_0x902f('0x30')]()===_0x902f('0x3b')?_0x5ce400[_0x902f('0x1c')]:_0x5ce400[_0x902f('0x27')];var _0x34a767={'method':_0x902f('0x20'),'uri':_0x54258a+_0x902f('0x3c')+'?'+_0x2e05d7,'body':Object['assign']({},{'active':_0x902f('0x1b'),'caller_id':_0x4f7669,'assigned_to':_0x5ce400['userId'],'short_description':intUtil['getString'](_0x4252c4[_0x902f('0x3d')],_0x3b1e9b,'\x20'),'description':intUtil[_0x902f('0x3e')](_0x4252c4[_0x902f('0x3f')],_0x3b1e9b,'\x0a')},getCustomFields(_0x4252c4[_0x902f('0x40')],_0x3b1e9b)),'auth':_0x3b7360,'json':!![]};return rp(_0x34a767)[_0x902f('0x25')](function(_0xa949c1){logger['info']('['+[_0x445bcf[_0x902f('0x15')]()]+']\x20POST\x20incident\x20entity\x20schema',_0xa949c1['result']);_0x5ce400[_0x902f('0x41')]=_0xa949c1[_0x902f('0xc')][_0x902f('0xf')];_0x5ce400['ticketNumber']=_0xa949c1[_0x902f('0xc')][_0x902f('0x42')];logger[_0x902f('0x10')]('['+[_0x445bcf[_0x902f('0x15')]()]+_0x902f('0x43'),_0x5ce400);_0x37919a(_0x5ce400);})['catch'](function(_0x2f8547){logger[_0x902f('0x13')]('['+[_0x445bcf[_0x902f('0x15')]()]+']',_0x2f8547[_0x902f('0x14')]);_0x5be4b3(_0x2f8547[_0x902f('0x14')]);});});};}function createRemoteTag(_0x591c4d,_0x2a1e51,_0x167e61,_0x4771d4){return new Promise(function(_0x83b07c,_0x48c609){var _0x3eb69b={'method':_0x902f('0x20'),'uri':_0x167e61+_0x902f('0x44')+'?'+_0x4771d4,'body':{'short_description':_0x591c4d,'global':!![],'active':!![],'name':_0x591c4d},'auth':_0x2a1e51,'json':!![]};return rp(_0x3eb69b)[_0x902f('0x25')](function(_0x1de3a4){var _0xf4ddd9=_0x1de3a4['result'][_0x902f('0xf')];_0x83b07c(_0xf4ddd9);});});}function getRemoteTag(_0x5ea05e,_0x46c0c1,_0x3ab7e7,_0x27e1e7,_0x344323){return new Promise(function(_0x25c7d3,_0x4efb91){var _0x430ec8={'method':_0x902f('0xa'),'uri':_0x3ab7e7+_0x902f('0x44')+_0x902f('0x45')+_0x5ea05e+'&'+_0x27e1e7,'auth':_0x46c0c1,'json':!![]};return rp(_0x430ec8)[_0x902f('0x25')](function(_0x2e7a73){if(_0x2e7a73[_0x902f('0xc')][_0x902f('0xd')]>0x0){var _0x407f2b=_0x2e7a73['result'][0x0]['sys_id'];_0x25c7d3(_0x407f2b);}else{return createRemoteTag(_0x5ea05e,_0x46c0c1,_0x3ab7e7,_0x27e1e7)[_0x902f('0x25')](function(_0x18f7c6){_0x25c7d3(_0x18f7c6);});}});});}function assignTagToIncident(_0x2ee748,_0x5dcac3,_0x3425a5,_0x1f7fb3,_0x9a1725){return new Promise(function(_0x5734a4,_0x3cefc2){var _0x3b231a={'method':_0x902f('0x20'),'uri':_0x3425a5+_0x902f('0x46')+'?'+_0x9a1725,'body':{'label':_0x2ee748,'table':'incident','id_type':_0x902f('0x47'),'table_key':_0x1f7fb3[_0x902f('0x41')],'title':_0x902f('0x48')+_0x1f7fb3[_0x902f('0x49')],'id_display':_0x1f7fb3['ticketNumber']},'auth':_0x5dcac3,'json':!![]};return rp(_0x3b231a)[_0x902f('0x25')](function(_0x39147a){_0x5734a4();})['catch'](function(){_0x5734a4();});});}function manageTags(_0x3129ce,_0x33acbc,_0xf439d1,_0x2126ce,_0xba2ffd,_0x356186,_0x1d219a){return new Promise(function(_0xc58525,_0x62da09){var _0x5e3906=[];_0x33acbc[_0x902f('0x2a')](function(_0x433541){_0x5e3906[_0x902f('0x4a')](getRemoteTag(_0x433541,_0xf439d1,_0x2126ce,_0x356186,_0x1d219a));});return Promise[_0x902f('0x4b')](_0x5e3906)[_0x902f('0x25')](function(_0x4cdb59){if(_0x4cdb59['length']){logger[_0x902f('0x10')]('['+[_0x3129ce[_0x902f('0x15')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x4cdb59);var _0x3ed682=[];_0x4cdb59[_0x902f('0x2a')](function(_0x4bbe53){_0x3ed682[_0x902f('0x4a')](assignTagToIncident(_0x4bbe53,_0xf439d1,_0x2126ce,_0xba2ffd,_0x356186));});return Promise['all'](_0x3ed682)[_0x902f('0x25')](function(){_0xc58525();})[_0x902f('0x12')](function(){_0xc58525();});}else{_0xc58525();}});});}function getTags(_0x4c6304,_0x35ce7a,_0x37cfb1,_0x391011,_0x364883,_0x53e895){return function(_0x1d7bd1){return new Promise(function(_0x2e6659,_0x47b0a2){var _0x38a0e8=[];var _0x3e4f62=_0x391011[_0x902f('0x4c')];if(_0x3e4f62&&_0x3e4f62[_0x902f('0xd')]>0x0){_0x38a0e8=_[_0x902f('0x4d')](_0x3e4f62,_0x902f('0x39'));}if(_0x38a0e8[_0x902f('0xd')]>0x0){return manageTags(_0x4c6304,_0x38a0e8,_0x35ce7a,_0x37cfb1,_0x1d7bd1,_0x364883,_0x53e895)[_0x902f('0x25')](function(){_0x2e6659(_0x1d7bd1);});}else{_0x2e6659(_0x1d7bd1);}});};}function emit(_0x3f763c,_0x4d7261,_0x593ace){var _0x5ebc45='%26sysparm_record_target%3Dincident'+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x902f('0x4e');var _0x5c75f8={'uri':_0x3f763c+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x593ace+_0x5ebc45};io['to'](util[_0x902f('0x4f')]('user:%s',_0x4d7261))[_0x902f('0x50')](_0x902f('0x51'),_0x5c75f8);}exports['cs']=function(_0x171e95,_0x12b70e,_0x6785e9,_0x234c36,_0x5dc6e6,_0x2fa16e,_0x159cf9,_0xb8dd9a){var _0x96f06a={};var _0x4cabb4={'user':_0x2fa16e[_0x902f('0x52')],'pass':_0x2fa16e[_0x902f('0x53')]};var _0x482cc5=_0x902f('0x54');var _0x39df1e=_0x902f('0x55');_0x2fa16e[_0x902f('0x56')]=intUtil[_0x902f('0x57')](_0x2fa16e['remoteUri']);_0x2fa16e['serverUrl']=intUtil[_0x902f('0x57')](_0x2fa16e['serverUrl']);var _0xff4bad=util[_0x902f('0x4f')]('%s/api/now/table/',_0x2fa16e[_0x902f('0x56')]);_0x96f06a[_0x902f('0x18')]=!_['isNil'](_0x234c36)?_0x234c36[_0x902f('0x58')]:null;_0x96f06a[_0x902f('0x1d')]=_0x2fa16e['email'];_0x96f06a['endUserNumber']=_0xb8dd9a[_0x902f('0x30')]()===_0x902f('0x3b')?_0x12b70e[_0x902f('0x59')]:_0x12b70e[_0x902f('0x5a')];_0x96f06a[_0x902f('0x5b')]=_0xb8dd9a==='queue'||_0xb8dd9a==='unmanaged'?_0x902f('0x5c'):_0x902f('0x3b');var _0x292d07=util['format'](_0x902f('0x5d'),_0x2fa16e[_0x902f('0x5e')],_0x12b70e['uniqueid'],md5(_0x12b70e[_0x902f('0x5f')]));if(_0x5dc6e6&&_0x5dc6e6[_0x902f('0x60')]){logger[_0x902f('0x10')](_0x902f('0x61'),_0x902f('0x62'));_0x12b70e['recordingURL']=_0x292d07;}else if(_0x159cf9&&_0x159cf9[_0x902f('0x63')]&&_0x159cf9[_0x902f('0x63')]!==_0x902f('0x64')){logger[_0x902f('0x10')]('[OUTBOUND]',_0x902f('0x62'));_0x12b70e[_0x902f('0x65')]=_0x292d07;}else{_0x12b70e[_0x902f('0x65')]='';}return getAdminUser(_0xb8dd9a,_0x4cabb4,_0x96f06a,_0xff4bad,_0x39df1e,_0x482cc5)[_0x902f('0x25')](getUser(_0xb8dd9a,_0x4cabb4,_0xff4bad,_0x39df1e,_0x482cc5))[_0x902f('0x25')](getEndUser(_0xb8dd9a,_0x4cabb4,_0xff4bad,_0x39df1e,_0x482cc5))[_0x902f('0x25')](getTicket(_0xb8dd9a,_0x4cabb4,_0xff4bad,_0x6785e9,_0x12b70e,_0x39df1e))[_0x902f('0x25')](function(_0x2755df){logger[_0x902f('0x10')](util[_0x902f('0x4f')](_0x902f('0x66'),_0x2755df[_0x902f('0x41')]));logger[_0x902f('0x10')](util[_0x902f('0x4f')](_0x902f('0x67'),_0xb8dd9a));if(_0xb8dd9a!==_0x902f('0x68')){logger[_0x902f('0x10')]('['+[_0xb8dd9a[_0x902f('0x15')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x2fa16e[_0x902f('0x56')],_0x234c36['name'],_0x2755df[_0x902f('0x41')]);}})['catch'](function(_0x5a61b5){logger['error']('['+[_0xb8dd9a[_0x902f('0x15')]()]+_0x902f('0x69'),util[_0x902f('0x6a')](_0x5a61b5,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x8cb1=['adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','endUserNumber','user','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','variable','variableName','customVariable','Variable',']\x20getTicket\x20input\x20crm','POST','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','incident','ticketId','Incident\x20-\x20','forEach','push','all','Tags','name','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','trigger:browser:url','username','sysparm_display_value=true','remoteUri','serverUrl','stripTrailingSlash','format','%s/api/now/table/','isNil','email','outbound','destcalleridnum','callDirection','queue','unmanaged','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','bluebird','util','md5','ioredis','./util','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','validateEmail','sys_user?sysparm_query=email%3D','userEmail','info','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','active','true','sys_id','userId','adminId'];(function(_0x20a584,_0xe384a5){var _0x4b41a8=function(_0x2127c6){while(--_0x2127c6){_0x20a584['push'](_0x20a584['shift']());}};_0x4b41a8(++_0xe384a5);}(_0x8cb1,0xaf));var _0x18cb=function(_0x12171a,_0x3ace15){_0x12171a=_0x12171a-0x0;var _0x5a3f25=_0x8cb1[_0x12171a];return _0x5a3f25;};'use strict';var _=require('lodash');var Promise=require(_0x18cb('0x0'));var rp=require('request-promise');var util=require(_0x18cb('0x1'));var md5=require(_0x18cb('0x2'));var Redis=require(_0x18cb('0x3'));var intUtil=require(_0x18cb('0x4'));var config=require(_0x18cb('0x5'));var logger=require('../../../../config/logger')('servicenow');config[_0x18cb('0x6')]=_[_0x18cb('0x7')](config[_0x18cb('0x6')],{'host':_0x18cb('0x8'),'port':0x18eb});var io=require(_0x18cb('0x9'))(new Redis(config['redis']));function getAdminUser(_0x521626,_0x369daf,_0x228118,_0x1993a4,_0x5b0a9c,_0x20a5f9){return new Promise(function(_0x4a4897,_0x20cccf){var _0x12ac4d={'method':_0x18cb('0xa'),'uri':_0x1993a4+_0x18cb('0xb')+'&'+_0x5b0a9c+'&'+_0x20a5f9,'auth':_0x369daf,'json':!![]};return rp(_0x12ac4d)[_0x18cb('0xc')](function(_0x2d9c4c){if(_0x2d9c4c[_0x18cb('0xd')][_0x18cb('0xe')]>0x0){_0x228118['adminId']=_0x2d9c4c[_0x18cb('0xd')][0x0]['sys_id'];}logger['info']('['+[_0x521626[_0x18cb('0xf')]()]+_0x18cb('0x10'),_0x228118);_0x4a4897(_0x228118);})[_0x18cb('0x11')](function(_0x5794d1){logger[_0x18cb('0x12')]('['+[_0x521626['toUpperCase']()]+']',_0x5794d1['message']);_0x20cccf(_0x5794d1[_0x18cb('0x13')]);});});}function getUser(_0x49e603,_0x2957e8,_0xc3ed1a,_0x42ede4,_0x1caf40){return function(_0x4d9657){logger['info']('['+[_0x49e603[_0x18cb('0xf')]()]+'],\x20getUser\x20input\x20crm',_0x4d9657);return new Promise(function(_0x111c7a,_0x1c260){if(intUtil[_0x18cb('0x14')](_0x4d9657['userEmail'])){var _0x4b7ab9={'method':_0x18cb('0xa'),'uri':_0xc3ed1a+_0x18cb('0x15')+_0x4d9657[_0x18cb('0x16')]+'&'+_0x42ede4+'&'+_0x1caf40,'auth':_0x2957e8,'json':!![]};logger[_0x18cb('0x17')]('['+[_0x49e603[_0x18cb('0xf')]()]+_0x18cb('0x18'),_0x4b7ab9);return rp(_0x4b7ab9)[_0x18cb('0xc')](function(_0x2153e6){logger[_0x18cb('0x17')]('['+[_0x49e603[_0x18cb('0xf')]()]+_0x18cb('0x19'),_0x2153e6);if(_0x2153e6[_0x18cb('0xd')][_0x18cb('0xe')]>0x0&&String(_0x2153e6['result'][0x0][_0x18cb('0x1a')])===_0x18cb('0x1b')){_0x4d9657['userId']=_0x2153e6['result'][0x0][_0x18cb('0x1c')];}else{_0x4d9657[_0x18cb('0x1d')]=_0x4d9657[_0x18cb('0x1e')];_0x4d9657[_0x18cb('0x16')]=_0x4d9657[_0x18cb('0x1f')];}logger[_0x18cb('0x17')]('['+[_0x49e603[_0x18cb('0xf')]()]+_0x18cb('0x20'),_0x4d9657);_0x111c7a(_0x4d9657);})[_0x18cb('0x11')](function(_0xc9447){logger[_0x18cb('0x12')]('['+[_0x49e603['toUpperCase']()]+']',_0xc9447[_0x18cb('0x13')]);_0x1c260(_0xc9447[_0x18cb('0x13')]);});}else{logger['info']('['+[_0x49e603[_0x18cb('0xf')]()]+_0x18cb('0x21'));_0x4d9657[_0x18cb('0x1d')]=_0x4d9657[_0x18cb('0x1e')];_0x4d9657[_0x18cb('0x16')]=_0x4d9657['adminEmail'];_0x111c7a(_0x4d9657);}});};}function createEndUser(_0x4f2bf7,_0x4d3867,_0x8f1ecb,_0x1ea0c5,_0x541749){logger['info']('['+[_0x4f2bf7[_0x18cb('0xf')]()]+'],\x20createEndUser\x20input\x20crm',_0x8f1ecb);return new Promise(function(_0x54217e,_0x4e0b7b){var _0xd14e0e={'method':'POST','uri':_0x1ea0c5+'sys_user?'+_0x541749,'body':{'user_name':_0x8f1ecb[_0x18cb('0x22')],'roles':_0x18cb('0x23'),'first_name':_0x8f1ecb[_0x18cb('0x22')],'active':'true','date_format':'System','phone':_0x8f1ecb[_0x18cb('0x22')]},'auth':_0x4d3867,'json':!![]};return rp(_0xd14e0e)[_0x18cb('0xc')](function(_0x1c3aea){logger[_0x18cb('0x17')]('['+[_0x4f2bf7[_0x18cb('0xf')]()]+_0x18cb('0x24'),_0x1c3aea['result']);_0x8f1ecb[_0x18cb('0x25')]=_0x1c3aea[_0x18cb('0xd')][_0x18cb('0x1c')];_0x54217e(_0x8f1ecb);})['catch'](function(_0x2b6ed7){logger[_0x18cb('0x12')]('['+[_0x4f2bf7[_0x18cb('0xf')]()]+']',_0x2b6ed7[_0x18cb('0x13')]);_0x4e0b7b(_0x2b6ed7[_0x18cb('0x13')]);});});}function getEndUser(_0x49d63b,_0x53815e,_0x200253,_0x54f3c3,_0x228b4d){return function(_0x2fb06d){logger[_0x18cb('0x17')]('['+[_0x49d63b[_0x18cb('0xf')]()]+_0x18cb('0x26'),_0x2fb06d);return new Promise(function(_0x3e430b,_0x15a4fc){var _0x2998ed={'method':'GET','uri':_0x200253+'sys_user?sysparm_query=phone%3D'+_0x2fb06d['endUserNumber']+'&'+_0x54f3c3+'&'+_0x228b4d,'auth':_0x53815e,'json':!![]};return rp(_0x2998ed)['then'](function(_0x1a5999){if(_0x1a5999[_0x18cb('0xd')][_0x18cb('0xe')]>0x0){_0x2fb06d[_0x18cb('0x25')]=_0x1a5999['result'][0x0][_0x18cb('0x1c')];logger[_0x18cb('0x17')]('['+[_0x49d63b[_0x18cb('0xf')]()]+_0x18cb('0x27'),_0x2fb06d);_0x3e430b(_0x2fb06d);}else{return createEndUser(_0x49d63b,_0x53815e,_0x2fb06d,_0x200253,_0x54f3c3)[_0x18cb('0xc')](function(_0x12cbca){logger[_0x18cb('0x17')]('['+[_0x49d63b['toUpperCase']()]+_0x18cb('0x28'),_0x12cbca);_0x3e430b(_0x12cbca);});}})[_0x18cb('0x11')](function(_0x409351){logger[_0x18cb('0x12')]('['+[_0x49d63b[_0x18cb('0xf')]()]+']',_0x409351[_0x18cb('0x13')]);_0x15a4fc(_0x409351[_0x18cb('0x13')]);});});};}function getCustomFields(_0x3f9526,_0x4f53c4){var _0x55f326={};if(_0x3f9526['length']>0x0){_['forEach'](_0x3f9526,function(_0x3c172f){if(_[_0x18cb('0x29')]([_0x18cb('0x2a'),_0x18cb('0x2b')],_0x3c172f[_0x18cb('0x2c')])&&_0x3c172f[_0x18cb('0x2d')]&&!_0x3c172f[_0x18cb('0x2e')]){_0x55f326[_0x3c172f[_0x18cb('0x2d')][_0x18cb('0x2f')]()]=_0x3c172f[_0x18cb('0x30')][_0x18cb('0x31')]();}else if(_[_0x18cb('0x29')]([_0x18cb('0x2a'),_0x18cb('0x2b')],_0x3c172f['type'])&&_0x3c172f[_0x18cb('0x32')]&&_0x3c172f[_0x18cb('0x2e')]){_0x55f326[_0x3c172f[_0x18cb('0x32')][_0x18cb('0x2f')]()]=_0x3c172f[_0x18cb('0x30')]['toString']();}else if(_0x3c172f[_0x18cb('0x2c')]===_0x18cb('0x33')&&_0x3c172f[_0x18cb('0x34')]&&_0x3c172f['idField']&&_0x3c172f[_0x18cb('0x2e')]){_0x55f326[_0x3c172f['idField'][_0x18cb('0x2f')]()]=_0x4f53c4[_0x3c172f[_0x18cb('0x34')]][_0x18cb('0x31')]();}else if(_0x3c172f['type']===_0x18cb('0x35')&&_0x3c172f['Variable']&&_0x3c172f[_0x18cb('0x36')]['name']&&_0x3c172f[_0x18cb('0x32')]&&_0x3c172f[_0x18cb('0x2e')]){_0x55f326[_0x3c172f['idField'][_0x18cb('0x2f')]()]=_0x4f53c4[_0x3c172f[_0x18cb('0x36')]['name']['toLowerCase']()][_0x18cb('0x31')]();}});}return _0x55f326;}function getTicket(_0x3add5a,_0x47a2e2,_0x2ee60a,_0x174b90,_0x1b2aed,_0x574456){return function(_0x311944){logger['info']('['+[_0x3add5a[_0x18cb('0xf')]()]+_0x18cb('0x37'),_0x311944);return new Promise(function(_0x2911f9,_0x4893d7){var _0x4edaa4=_0x3add5a[_0x18cb('0x2f')]()==='outbound'?_0x311944[_0x18cb('0x1d')]:_0x311944['endUserId'];var _0x201aa7={'method':_0x18cb('0x38'),'uri':_0x2ee60a+'incident'+'?'+_0x574456,'body':Object['assign']({},{'active':_0x18cb('0x1b'),'caller_id':_0x4edaa4,'assigned_to':_0x311944[_0x18cb('0x1d')],'short_description':intUtil[_0x18cb('0x39')](_0x174b90[_0x18cb('0x3a')],_0x1b2aed,'\x20'),'description':intUtil[_0x18cb('0x39')](_0x174b90[_0x18cb('0x3b')],_0x1b2aed,'\x0a')},getCustomFields(_0x174b90[_0x18cb('0x3c')],_0x1b2aed)),'auth':_0x47a2e2,'json':!![]};return rp(_0x201aa7)[_0x18cb('0xc')](function(_0x2c247f){logger['info']('['+[_0x3add5a[_0x18cb('0xf')]()]+_0x18cb('0x3d'),_0x2c247f[_0x18cb('0xd')]);_0x311944['ticketId']=_0x2c247f[_0x18cb('0xd')][_0x18cb('0x1c')];_0x311944[_0x18cb('0x3e')]=_0x2c247f[_0x18cb('0xd')][_0x18cb('0x3f')];logger[_0x18cb('0x17')]('['+[_0x3add5a[_0x18cb('0xf')]()]+_0x18cb('0x40'),_0x311944);_0x2911f9(_0x311944);})[_0x18cb('0x11')](function(_0x161874){logger['error']('['+[_0x3add5a[_0x18cb('0xf')]()]+']',_0x161874[_0x18cb('0x13')]);_0x4893d7(_0x161874[_0x18cb('0x13')]);});});};}function createRemoteTag(_0x1d69da,_0x367485,_0x594412,_0x456610){return new Promise(function(_0x4bfa84,_0x2e0b7d){var _0x222059={'method':_0x18cb('0x38'),'uri':_0x594412+_0x18cb('0x41')+'?'+_0x456610,'body':{'short_description':_0x1d69da,'global':!![],'active':!![],'name':_0x1d69da},'auth':_0x367485,'json':!![]};return rp(_0x222059)['then'](function(_0x10e53b){var _0x414ecf=_0x10e53b['result'][_0x18cb('0x1c')];_0x4bfa84(_0x414ecf);});});}function getRemoteTag(_0x23bbd1,_0x28df42,_0x3a8d2f,_0x1f5d81,_0x6c3845){return new Promise(function(_0x4496ae,_0x3b7fca){var _0x262019={'method':_0x18cb('0xa'),'uri':_0x3a8d2f+'label'+_0x18cb('0x42')+_0x23bbd1+'&'+_0x1f5d81,'auth':_0x28df42,'json':!![]};return rp(_0x262019)['then'](function(_0x331044){if(_0x331044['result'][_0x18cb('0xe')]>0x0){var _0x2c88b3=_0x331044[_0x18cb('0xd')][0x0][_0x18cb('0x1c')];_0x4496ae(_0x2c88b3);}else{return createRemoteTag(_0x23bbd1,_0x28df42,_0x3a8d2f,_0x1f5d81)[_0x18cb('0xc')](function(_0x10d5c4){_0x4496ae(_0x10d5c4);});}});});}function assignTagToIncident(_0x43f0a4,_0x56440b,_0x397aa0,_0x1277ff,_0x5614bf){return new Promise(function(_0xb7de44,_0x332561){var _0x27e74c={'method':_0x18cb('0x38'),'uri':_0x397aa0+'label_entry'+'?'+_0x5614bf,'body':{'label':_0x43f0a4,'table':_0x18cb('0x43'),'id_type':'Incident','table_key':_0x1277ff[_0x18cb('0x44')],'title':_0x18cb('0x45')+_0x1277ff[_0x18cb('0x3e')],'id_display':_0x1277ff[_0x18cb('0x3e')]},'auth':_0x56440b,'json':!![]};return rp(_0x27e74c)[_0x18cb('0xc')](function(_0x350257){_0xb7de44();})['catch'](function(){_0xb7de44();});});}function manageTags(_0x50fd94,_0x217a8c,_0x3e232c,_0x42d99a,_0x4cf1f6,_0x60e0f2,_0xffc1f5){return new Promise(function(_0x1c474e,_0x48128b){var _0x1d5739=[];_0x217a8c[_0x18cb('0x46')](function(_0x1ff277){_0x1d5739[_0x18cb('0x47')](getRemoteTag(_0x1ff277,_0x3e232c,_0x42d99a,_0x60e0f2,_0xffc1f5));});return Promise[_0x18cb('0x48')](_0x1d5739)[_0x18cb('0xc')](function(_0x35d59c){if(_0x35d59c[_0x18cb('0xe')]){logger[_0x18cb('0x17')]('['+[_0x50fd94['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x35d59c);var _0x19e705=[];_0x35d59c['forEach'](function(_0x3156de){_0x19e705[_0x18cb('0x47')](assignTagToIncident(_0x3156de,_0x3e232c,_0x42d99a,_0x4cf1f6,_0x60e0f2));});return Promise[_0x18cb('0x48')](_0x19e705)['then'](function(){_0x1c474e();})[_0x18cb('0x11')](function(){_0x1c474e();});}else{_0x1c474e();}});});}function getTags(_0x21d202,_0x51359c,_0x641350,_0x38d5a3,_0x2969a5,_0xbeda68){return function(_0x26905c){return new Promise(function(_0x27d310,_0x481ee3){var _0x378b29=[];var _0x2d3cb3=_0x38d5a3[_0x18cb('0x49')];if(_0x2d3cb3&&_0x2d3cb3[_0x18cb('0xe')]>0x0){_0x378b29=_['map'](_0x2d3cb3,_0x18cb('0x4a'));}if(_0x378b29[_0x18cb('0xe')]>0x0){return manageTags(_0x21d202,_0x378b29,_0x51359c,_0x641350,_0x26905c,_0x2969a5,_0xbeda68)[_0x18cb('0xc')](function(){_0x27d310(_0x26905c);});}else{_0x27d310(_0x26905c);}});};}function emit(_0x148e1a,_0x1f8ed1,_0x10bc75){var _0x4a9de9='%26sysparm_record_target%3Dincident'+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x18cb('0x4b')+'%255EORDERBYDESCnumber';var _0x3eaccb={'uri':_0x148e1a+_0x18cb('0x4c')+_0x10bc75+_0x4a9de9};io['to'](util['format'](_0x18cb('0x4d'),_0x1f8ed1))[_0x18cb('0x4e')](_0x18cb('0x4f'),_0x3eaccb);}exports['cs']=function(_0xaab09b,_0x5c22f8,_0x468071,_0x57ff35,_0x21edcd,_0x5c6caa,_0x2a599c,_0x3c125a){var _0x3a0c46={};var _0x36d53c={'user':_0x5c6caa[_0x18cb('0x50')],'pass':_0x5c6caa['password']};var _0x1d2013='sysparm_limit=1';var _0xad1471=_0x18cb('0x51');_0x5c6caa[_0x18cb('0x52')]=intUtil['stripTrailingSlash'](_0x5c6caa['remoteUri']);_0x5c6caa[_0x18cb('0x53')]=intUtil[_0x18cb('0x54')](_0x5c6caa[_0x18cb('0x53')]);var _0x42a379=util[_0x18cb('0x55')](_0x18cb('0x56'),_0x5c6caa[_0x18cb('0x52')]);_0x3a0c46[_0x18cb('0x16')]=!_[_0x18cb('0x57')](_0x57ff35)?_0x57ff35['email']:null;_0x3a0c46[_0x18cb('0x1f')]=_0x5c6caa[_0x18cb('0x58')];_0x3a0c46[_0x18cb('0x22')]=_0x3c125a[_0x18cb('0x2f')]()===_0x18cb('0x59')?_0x5c22f8[_0x18cb('0x5a')]:_0x5c22f8['calleridnum'];_0x3a0c46[_0x18cb('0x5b')]=_0x3c125a===_0x18cb('0x5c')||_0x3c125a===_0x18cb('0x5d')?_0x18cb('0x5c'):_0x18cb('0x59');var _0x200b3c=util[_0x18cb('0x55')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5c6caa[_0x18cb('0x53')],_0x5c22f8['uniqueid'],md5(_0x5c22f8['uniqueid']));if(_0x21edcd&&_0x21edcd[_0x18cb('0x5e')]){logger['info'](_0x18cb('0x5f'),_0x18cb('0x60'));_0x5c22f8[_0x18cb('0x61')]=_0x200b3c;}else if(_0x2a599c&&_0x2a599c[_0x18cb('0x62')]&&_0x2a599c[_0x18cb('0x62')]!==_0x18cb('0x63')){logger[_0x18cb('0x17')](_0x18cb('0x64'),'Recording\x20is\x20enabled!');_0x5c22f8[_0x18cb('0x61')]=_0x200b3c;}else{_0x5c22f8['recordingURL']='';}return getAdminUser(_0x3c125a,_0x36d53c,_0x3a0c46,_0x42a379,_0xad1471,_0x1d2013)['then'](getUser(_0x3c125a,_0x36d53c,_0x42a379,_0xad1471,_0x1d2013))[_0x18cb('0xc')](getEndUser(_0x3c125a,_0x36d53c,_0x42a379,_0xad1471,_0x1d2013))['then'](getTicket(_0x3c125a,_0x36d53c,_0x42a379,_0x468071,_0x5c22f8,_0xad1471))[_0x18cb('0xc')](function(_0x1f0240){logger[_0x18cb('0x17')](util[_0x18cb('0x55')]('The\x20ticket\x20ID\x20is:\x20%s',_0x1f0240[_0x18cb('0x44')]));logger[_0x18cb('0x17')](util[_0x18cb('0x55')]('call\x20direction:\x20%s',_0x3c125a));if(_0x3c125a!=='unmanaged'){logger['info']('['+[_0x3c125a[_0x18cb('0xf')]()]+']',_0x18cb('0x65'));emit(_0x5c6caa[_0x18cb('0x52')],_0x57ff35[_0x18cb('0x4a')],_0x1f0240[_0x18cb('0x44')]);}})[_0x18cb('0x11')](function(_0x55d0e2){logger['error']('['+[_0x3c125a[_0x18cb('0xf')]()]+_0x18cb('0x66'),util['inspect'](_0x55d0e2,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff