Built motion from commit (unavailable).|2.5.30
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 7388828..e8d89b0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x160f=['POST','assign','getString','Descriptions','Fields','ticketId','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','Incident','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','trigger:browser:url','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','email','outbound','calleridnum','callDirection','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','sys_id','info','],\x20getAdminUser\x20crm','error','toUpperCase','message','],\x20getUser\x20input\x20crm','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','active','true','userId','adminEmail','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','endUserNumber','user','System','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','picklist','nameField','customField','toLowerCase','content','toString','idField','type','variable','variableName','customVariable','Variable','name'];(function(_0x40b6ae,_0x10a643){var _0x55ea53=function(_0x405cc0){while(--_0x405cc0){_0x40b6ae['push'](_0x40b6ae['shift']());}};_0x55ea53(++_0x10a643);}(_0x160f,0x1ef));var _0xf160=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x160f[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0xf160('0x0'));var Promise=require(_0xf160('0x1'));var rp=require(_0xf160('0x2'));var util=require(_0xf160('0x3'));var md5=require('md5');var Redis=require(_0xf160('0x4'));var intUtil=require(_0xf160('0x5'));var config=require(_0xf160('0x6'));var logger=require(_0xf160('0x7'))(_0xf160('0x8'));config[_0xf160('0x9')]=_['defaults'](config[_0xf160('0x9')],{'host':_0xf160('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function getAdminUser(_0x41e909,_0x5b76c8,_0x4bf890,_0x496014,_0x383de0,_0x90608){return new Promise(function(_0x393f70,_0x2736b8){var _0x5e09c6={'method':'GET','uri':_0x496014+_0xf160('0xb')+'&'+_0x383de0+'&'+_0x90608,'auth':_0x5b76c8,'json':!![]};return rp(_0x5e09c6)[_0xf160('0xc')](function(_0x3ab49e){if(_0x3ab49e['result'][_0xf160('0xd')]>0x0){_0x4bf890[_0xf160('0xe')]=_0x3ab49e[_0xf160('0xf')][0x0][_0xf160('0x10')];}logger[_0xf160('0x11')]('['+[_0x41e909['toUpperCase']()]+_0xf160('0x12'),_0x4bf890);_0x393f70(_0x4bf890);})['catch'](function(_0x1496b6){logger[_0xf160('0x13')]('['+[_0x41e909[_0xf160('0x14')]()]+']',_0x1496b6[_0xf160('0x15')]);_0x2736b8(_0x1496b6[_0xf160('0x15')]);});});}function getUser(_0x31f7ae,_0x2643ba,_0x172337,_0x1396ba,_0x59ac02){return function(_0x477e4d){logger[_0xf160('0x11')]('['+[_0x31f7ae[_0xf160('0x14')]()]+_0xf160('0x16'),_0x477e4d);return new Promise(function(_0x51824b,_0x36a978){if(intUtil['validateEmail'](_0x477e4d[_0xf160('0x17')])){var _0x1cf6ba={'method':_0xf160('0x18'),'uri':_0x172337+_0xf160('0x19')+_0x477e4d[_0xf160('0x17')]+'&'+_0x1396ba+'&'+_0x59ac02,'auth':_0x2643ba,'json':!![]};logger[_0xf160('0x11')]('['+[_0x31f7ae[_0xf160('0x14')]()]+_0xf160('0x1a'),_0x1cf6ba);return rp(_0x1cf6ba)[_0xf160('0xc')](function(_0x4a58d9){logger[_0xf160('0x11')]('['+[_0x31f7ae[_0xf160('0x14')]()]+_0xf160('0x1b'),_0x4a58d9);if(_0x4a58d9['result'][_0xf160('0xd')]>0x0&&String(_0x4a58d9[_0xf160('0xf')][0x0][_0xf160('0x1c')])===_0xf160('0x1d')){_0x477e4d[_0xf160('0x1e')]=_0x4a58d9[_0xf160('0xf')][0x0][_0xf160('0x10')];}else{_0x477e4d['userId']=_0x477e4d[_0xf160('0xe')];_0x477e4d[_0xf160('0x17')]=_0x477e4d[_0xf160('0x1f')];}logger[_0xf160('0x11')]('['+[_0x31f7ae['toUpperCase']()]+_0xf160('0x20'),_0x477e4d);_0x51824b(_0x477e4d);})[_0xf160('0x21')](function(_0x4a8003){logger['error']('['+[_0x31f7ae[_0xf160('0x14')]()]+']',_0x4a8003[_0xf160('0x15')]);_0x36a978(_0x4a8003[_0xf160('0x15')]);});}else{logger['info']('['+[_0x31f7ae[_0xf160('0x14')]()]+_0xf160('0x22'));_0x477e4d[_0xf160('0x1e')]=_0x477e4d[_0xf160('0xe')];_0x477e4d[_0xf160('0x17')]=_0x477e4d[_0xf160('0x1f')];_0x51824b(_0x477e4d);}});};}function createEndUser(_0x5d0cc8,_0x4d7165,_0x48145e,_0x26e7b9,_0x16a5fa){logger[_0xf160('0x11')]('['+[_0x5d0cc8[_0xf160('0x14')]()]+_0xf160('0x23'),_0x48145e);return new Promise(function(_0x563103,_0x55f9c3){var _0x329d6b={'method':'POST','uri':_0x26e7b9+'sys_user?'+_0x16a5fa,'body':{'user_name':_0x48145e[_0xf160('0x24')],'roles':_0xf160('0x25'),'first_name':_0x48145e['endUserNumber'],'active':_0xf160('0x1d'),'date_format':_0xf160('0x26'),'phone':_0x48145e['endUserNumber']},'auth':_0x4d7165,'json':!![]};return rp(_0x329d6b)['then'](function(_0x4b3ef4){logger['info']('['+[_0x5d0cc8[_0xf160('0x14')]()]+_0xf160('0x27'),_0x4b3ef4[_0xf160('0xf')]);_0x48145e[_0xf160('0x28')]=_0x4b3ef4[_0xf160('0xf')][_0xf160('0x10')];_0x563103(_0x48145e);})['catch'](function(_0x5495b5){logger['error']('['+[_0x5d0cc8[_0xf160('0x14')]()]+']',_0x5495b5['message']);_0x55f9c3(_0x5495b5['message']);});});}function getEndUser(_0x4ddeb8,_0x36b854,_0x4dbe9d,_0x1930b8,_0x1653ab){return function(_0x272efe){logger[_0xf160('0x11')]('['+[_0x4ddeb8[_0xf160('0x14')]()]+'],\x20getEndUser\x20input\x20crm',_0x272efe);return new Promise(function(_0x105edd,_0x2a7fcd){var _0x15070a={'method':'GET','uri':_0x4dbe9d+_0xf160('0x29')+_0x272efe[_0xf160('0x24')]+'&'+_0x1930b8+'&'+_0x1653ab,'auth':_0x36b854,'json':!![]};return rp(_0x15070a)[_0xf160('0xc')](function(_0x22d152){if(_0x22d152[_0xf160('0xf')][_0xf160('0xd')]>0x0){_0x272efe['endUserId']=_0x22d152['result'][0x0][_0xf160('0x10')];logger[_0xf160('0x11')]('['+[_0x4ddeb8[_0xf160('0x14')]()]+_0xf160('0x2a'),_0x272efe);_0x105edd(_0x272efe);}else{return createEndUser(_0x4ddeb8,_0x36b854,_0x272efe,_0x4dbe9d,_0x1930b8)[_0xf160('0xc')](function(_0x24d668){logger[_0xf160('0x11')]('['+[_0x4ddeb8[_0xf160('0x14')]()]+_0xf160('0x2b'),_0x24d668);_0x105edd(_0x24d668);});}})[_0xf160('0x21')](function(_0x1e65d4){logger[_0xf160('0x13')]('['+[_0x4ddeb8[_0xf160('0x14')]()]+']',_0x1e65d4[_0xf160('0x15')]);_0x2a7fcd(_0x1e65d4[_0xf160('0x15')]);});});};}function getCustomFields(_0x256ce7,_0x161f06){var _0xb29fb4={};if(_0x256ce7[_0xf160('0xd')]>0x0){_[_0xf160('0x2c')](_0x256ce7,function(_0x13241c){if(_[_0xf160('0x2d')]([_0xf160('0x2e'),_0xf160('0x2f')],_0x13241c['type'])&&_0x13241c[_0xf160('0x30')]&&!_0x13241c[_0xf160('0x31')]){_0xb29fb4[_0x13241c[_0xf160('0x30')][_0xf160('0x32')]()]=_0x13241c[_0xf160('0x33')][_0xf160('0x34')]();}else if(_[_0xf160('0x2d')](['string',_0xf160('0x2f')],_0x13241c['type'])&&_0x13241c[_0xf160('0x35')]&&_0x13241c[_0xf160('0x31')]){_0xb29fb4[_0x13241c['idField'][_0xf160('0x32')]()]=_0x13241c[_0xf160('0x33')][_0xf160('0x34')]();}else if(_0x13241c[_0xf160('0x36')]===_0xf160('0x37')&&_0x13241c[_0xf160('0x38')]&&_0x13241c[_0xf160('0x35')]&&_0x13241c['customField']){_0xb29fb4[_0x13241c[_0xf160('0x35')][_0xf160('0x32')]()]=_0x161f06[_0x13241c[_0xf160('0x38')]][_0xf160('0x34')]();}else if(_0x13241c[_0xf160('0x36')]===_0xf160('0x39')&&_0x13241c[_0xf160('0x3a')]&&_0x13241c[_0xf160('0x3a')][_0xf160('0x3b')]&&_0x13241c[_0xf160('0x35')]&&_0x13241c[_0xf160('0x31')]){_0xb29fb4[_0x13241c['idField']['toLowerCase']()]=_0x161f06[_0x13241c[_0xf160('0x3a')][_0xf160('0x3b')][_0xf160('0x32')]()][_0xf160('0x34')]();}});}return _0xb29fb4;}function getTicket(_0x211c42,_0x152cf9,_0x4a542f,_0xb3bc25,_0x5abc6a,_0x55ab52){return function(_0x44fd52){logger[_0xf160('0x11')]('['+[_0x211c42['toUpperCase']()]+']\x20getTicket\x20input\x20crm',_0x44fd52);return new Promise(function(_0x2f1648,_0x2681f2){var _0x3e2cdb=_0x211c42[_0xf160('0x32')]()==='outbound'?_0x44fd52['userId']:_0x44fd52['endUserId'];var _0x50a97d={'method':_0xf160('0x3c'),'uri':_0x4a542f+'incident'+'?'+_0x55ab52,'body':Object[_0xf160('0x3d')]({},{'active':_0xf160('0x1d'),'caller_id':_0x3e2cdb,'assigned_to':_0x44fd52[_0xf160('0x1e')],'short_description':intUtil[_0xf160('0x3e')](_0xb3bc25['Subjects'],_0x5abc6a,'\x20'),'description':intUtil[_0xf160('0x3e')](_0xb3bc25[_0xf160('0x3f')],_0x5abc6a,'\x0a')},getCustomFields(_0xb3bc25[_0xf160('0x40')],_0x5abc6a)),'auth':_0x152cf9,'json':!![]};return rp(_0x50a97d)['then'](function(_0x386d30){logger[_0xf160('0x11')]('['+[_0x211c42[_0xf160('0x14')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x386d30[_0xf160('0xf')]);_0x44fd52[_0xf160('0x41')]=_0x386d30[_0xf160('0xf')][_0xf160('0x10')];_0x44fd52[_0xf160('0x42')]=_0x386d30['result']['number'];logger[_0xf160('0x11')]('['+[_0x211c42['toUpperCase']()]+_0xf160('0x43'),_0x44fd52);_0x2f1648(_0x44fd52);})[_0xf160('0x21')](function(_0x53d9c3){logger['error']('['+[_0x211c42[_0xf160('0x14')]()]+']',_0x53d9c3[_0xf160('0x15')]);_0x2681f2(_0x53d9c3['message']);});});};}function createRemoteTag(_0x2d1b68,_0x22fd05,_0x28605d,_0x405d7e){return new Promise(function(_0x5f3ded,_0x3a8807){var _0x53792f={'method':_0xf160('0x3c'),'uri':_0x28605d+_0xf160('0x44')+'?'+_0x405d7e,'body':{'short_description':_0x2d1b68,'global':!![],'active':!![],'name':_0x2d1b68},'auth':_0x22fd05,'json':!![]};return rp(_0x53792f)[_0xf160('0xc')](function(_0x170ca4){var _0x41de39=_0x170ca4['result'][_0xf160('0x10')];_0x5f3ded(_0x41de39);});});}function getRemoteTag(_0x47d0d8,_0x3a5396,_0x1229cd,_0x39628d,_0x19c1ed){return new Promise(function(_0x402eb1,_0x342fbf){var _0x11855b={'method':_0xf160('0x18'),'uri':_0x1229cd+_0xf160('0x44')+_0xf160('0x45')+_0x47d0d8+'&'+_0x39628d,'auth':_0x3a5396,'json':!![]};return rp(_0x11855b)['then'](function(_0x484093){if(_0x484093[_0xf160('0xf')][_0xf160('0xd')]>0x0){var _0x5b6cf6=_0x484093[_0xf160('0xf')][0x0][_0xf160('0x10')];_0x402eb1(_0x5b6cf6);}else{return createRemoteTag(_0x47d0d8,_0x3a5396,_0x1229cd,_0x39628d)[_0xf160('0xc')](function(_0x51665c){_0x402eb1(_0x51665c);});}});});}function assignTagToIncident(_0x499937,_0x12ab32,_0x352ddb,_0x5eeab6,_0x3243c6){return new Promise(function(_0x1de36a,_0x4b3224){var _0x2cbe17={'method':_0xf160('0x3c'),'uri':_0x352ddb+_0xf160('0x46')+'?'+_0x3243c6,'body':{'label':_0x499937,'table':_0xf160('0x47'),'id_type':_0xf160('0x48'),'table_key':_0x5eeab6[_0xf160('0x41')],'title':'Incident\x20-\x20'+_0x5eeab6[_0xf160('0x42')],'id_display':_0x5eeab6[_0xf160('0x42')]},'auth':_0x12ab32,'json':!![]};return rp(_0x2cbe17)[_0xf160('0xc')](function(_0x1364bc){_0x1de36a();})[_0xf160('0x21')](function(){_0x1de36a();});});}function manageTags(_0x5a1be3,_0x1d22bb,_0x518b7d,_0x3a7fa2,_0x31aadc,_0xdc5bcb,_0x9c1101){return new Promise(function(_0x52a471,_0x41553d){var _0x492d5b=[];_0x1d22bb[_0xf160('0x2c')](function(_0x28e84d){_0x492d5b[_0xf160('0x49')](getRemoteTag(_0x28e84d,_0x518b7d,_0x3a7fa2,_0xdc5bcb,_0x9c1101));});return Promise[_0xf160('0x4a')](_0x492d5b)[_0xf160('0xc')](function(_0x51ba63){if(_0x51ba63['length']){logger[_0xf160('0x11')]('['+[_0x5a1be3[_0xf160('0x14')]()]+_0xf160('0x4b'),_0x51ba63);var _0x3d8c6c=[];_0x51ba63[_0xf160('0x2c')](function(_0x2d4591){_0x3d8c6c['push'](assignTagToIncident(_0x2d4591,_0x518b7d,_0x3a7fa2,_0x31aadc,_0xdc5bcb));});return Promise[_0xf160('0x4a')](_0x3d8c6c)[_0xf160('0xc')](function(){_0x52a471();})[_0xf160('0x21')](function(){_0x52a471();});}else{_0x52a471();}});});}function getTags(_0x352063,_0x18313b,_0x22499a,_0x2ad82e,_0x3fe3e0,_0x53b347){return function(_0x1818f8){return new Promise(function(_0x5a196e,_0x236f0f){var _0x41f292=[];var _0x2c9042=_0x2ad82e[_0xf160('0x4c')];if(_0x2c9042&&_0x2c9042[_0xf160('0xd')]>0x0){_0x41f292=_[_0xf160('0x4d')](_0x2c9042,'name');}if(_0x41f292[_0xf160('0xd')]>0x0){return manageTags(_0x352063,_0x41f292,_0x18313b,_0x22499a,_0x1818f8,_0x3fe3e0,_0x53b347)[_0xf160('0xc')](function(){_0x5a196e(_0x1818f8);});}else{_0x5a196e(_0x1818f8);}});};}function emit(_0x134fd9,_0x517653,_0x1fa959){var _0x407a4a='%26sysparm_record_target%3Dincident'+_0xf160('0x4e')+_0xf160('0x4f')+_0xf160('0x50');var _0x53ad31={'uri':_0x134fd9+_0xf160('0x51')+_0x1fa959+_0x407a4a};io['to'](util[_0xf160('0x52')](_0xf160('0x53'),_0x517653))['emit'](_0xf160('0x54'),_0x53ad31);}exports['cs']=function(_0x136919,_0x17fa01,_0xd67a1d,_0x25901d,_0x15a214,_0x2094e1,_0x58843d,_0x797ba1){var _0x35769c={};var _0x361b43={'user':_0x2094e1['username'],'pass':_0x2094e1[_0xf160('0x55')]};var _0x46e889=_0xf160('0x56');var _0x1ea18e=_0xf160('0x57');_0x2094e1[_0xf160('0x58')]=intUtil[_0xf160('0x59')](_0x2094e1[_0xf160('0x58')]);_0x2094e1['serverUrl']=intUtil[_0xf160('0x59')](_0x2094e1[_0xf160('0x5a')]);var _0xd488f0=util[_0xf160('0x52')](_0xf160('0x5b'),_0x2094e1[_0xf160('0x58')]);_0x35769c[_0xf160('0x17')]=!_['isNil'](_0x25901d)?_0x25901d[_0xf160('0x5c')]:null;_0x35769c[_0xf160('0x1f')]=_0x2094e1['email'];_0x35769c['endUserNumber']=_0x797ba1[_0xf160('0x32')]()===_0xf160('0x5d')?_0x17fa01['destcalleridnum']:_0x17fa01[_0xf160('0x5e')];_0x35769c[_0xf160('0x5f')]=_0x797ba1==='queue'||_0x797ba1===_0xf160('0x60')?'queue':_0xf160('0x5d');var _0x355226=util[_0xf160('0x52')](_0xf160('0x61'),_0x2094e1['serverUrl'],_0x17fa01[_0xf160('0x62')],md5(_0x17fa01[_0xf160('0x62')]));if(_0x15a214&&_0x15a214[_0xf160('0x63')]){logger[_0xf160('0x11')](_0xf160('0x64'),'Recording\x20is\x20enabled!');_0x17fa01[_0xf160('0x65')]=_0x355226;}else if(_0x58843d&&_0x58843d[_0xf160('0x66')]&&_0x58843d[_0xf160('0x66')]!==_0xf160('0x67')){logger[_0xf160('0x11')](_0xf160('0x68'),_0xf160('0x69'));_0x17fa01[_0xf160('0x65')]=_0x355226;}else{_0x17fa01[_0xf160('0x65')]='';}return getAdminUser(_0x797ba1,_0x361b43,_0x35769c,_0xd488f0,_0x1ea18e,_0x46e889)[_0xf160('0xc')](getUser(_0x797ba1,_0x361b43,_0xd488f0,_0x1ea18e,_0x46e889))[_0xf160('0xc')](getEndUser(_0x797ba1,_0x361b43,_0xd488f0,_0x1ea18e,_0x46e889))['then'](getTicket(_0x797ba1,_0x361b43,_0xd488f0,_0xd67a1d,_0x17fa01,_0x1ea18e))[_0xf160('0xc')](function(_0x1dc546){logger[_0xf160('0x11')](util[_0xf160('0x52')](_0xf160('0x6a'),_0x1dc546['ticketId']));logger[_0xf160('0x11')](util[_0xf160('0x52')](_0xf160('0x6b'),_0x797ba1));if(_0x797ba1!==_0xf160('0x60')){logger[_0xf160('0x11')]('['+[_0x797ba1[_0xf160('0x14')]()]+']',_0xf160('0x6c'));emit(_0x2094e1[_0xf160('0x58')],_0x25901d[_0xf160('0x3b')],_0x1dc546[_0xf160('0x41')]);}})[_0xf160('0x21')](function(_0x4efd88){logger[_0xf160('0x13')]('['+[_0x797ba1['toUpperCase']()]+_0xf160('0x6d'),util[_0xf160('0x6e')](_0x4efd88,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x627e=['variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','ticketId','Incident\x20-\x20','ticketNumber','all','push','Tags','%255EORDERBYDESCnumber','format','user:%s','emit','trigger:browser:url','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','email','outbound','destcalleridnum','calleridnum','unmanaged','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','[OUTBOUND]','recordingURL','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','util','md5','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','info','],\x20getAdminUser\x20crm','catch','toUpperCase','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','GET','],\x20getUser\x20rp\x20obj','true','userId','adminEmail','],\x20getUser\x20crm','error',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','user','System','endUserNumber','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','customField','toLowerCase','toString','includes','string','idField'];(function(_0x18ab2a,_0x4debcd){var _0x16dcee=function(_0x10107a){while(--_0x10107a){_0x18ab2a['push'](_0x18ab2a['shift']());}};_0x16dcee(++_0x4debcd);}(_0x627e,0x14a));var _0xe627=function(_0x14d9ed,_0x318a17){_0x14d9ed=_0x14d9ed-0x0;var _0x3885e2=_0x627e[_0x14d9ed];return _0x3885e2;};'use strict';var _=require(_0xe627('0x0'));var Promise=require(_0xe627('0x1'));var rp=require(_0xe627('0x2'));var util=require(_0xe627('0x3'));var md5=require(_0xe627('0x4'));var Redis=require('ioredis');var intUtil=require(_0xe627('0x5'));var config=require(_0xe627('0x6'));var logger=require(_0xe627('0x7'))('servicenow');config['redis']=_['defaults'](config[_0xe627('0x8')],{'host':_0xe627('0x9'),'port':0x18eb});var io=require(_0xe627('0xa'))(new Redis(config[_0xe627('0x8')]));function getAdminUser(_0xd5016e,_0xe065b,_0x4bae52,_0x3f2948,_0x4c9bf9,_0x56549e){return new Promise(function(_0x4411c0,_0x952c23){var _0x5e1f00={'method':'GET','uri':_0x3f2948+_0xe627('0xb')+'&'+_0x4c9bf9+'&'+_0x56549e,'auth':_0xe065b,'json':!![]};return rp(_0x5e1f00)[_0xe627('0xc')](function(_0x1a3e35){if(_0x1a3e35[_0xe627('0xd')][_0xe627('0xe')]>0x0){_0x4bae52[_0xe627('0xf')]=_0x1a3e35[_0xe627('0xd')][0x0][_0xe627('0x10')];}logger[_0xe627('0x11')]('['+[_0xd5016e['toUpperCase']()]+_0xe627('0x12'),_0x4bae52);_0x4411c0(_0x4bae52);})[_0xe627('0x13')](function(_0x9f7eef){logger['error']('['+[_0xd5016e[_0xe627('0x14')]()]+']',_0x9f7eef[_0xe627('0x15')]);_0x952c23(_0x9f7eef[_0xe627('0x15')]);});});}function getUser(_0x119d9c,_0x62896f,_0x6a9a15,_0x271325,_0x54720a){return function(_0x241544){logger[_0xe627('0x11')]('['+[_0x119d9c[_0xe627('0x14')]()]+_0xe627('0x16'),_0x241544);return new Promise(function(_0x403982,_0x30da02){if(intUtil[_0xe627('0x17')](_0x241544[_0xe627('0x18')])){var _0x538b22={'method':_0xe627('0x19'),'uri':_0x6a9a15+'sys_user?sysparm_query=email%3D'+_0x241544[_0xe627('0x18')]+'&'+_0x271325+'&'+_0x54720a,'auth':_0x62896f,'json':!![]};logger['info']('['+[_0x119d9c['toUpperCase']()]+_0xe627('0x1a'),_0x538b22);return rp(_0x538b22)['then'](function(_0x2b2c62){logger[_0xe627('0x11')]('['+[_0x119d9c['toUpperCase']()]+'],\x20getUser\x20entity',_0x2b2c62);if(_0x2b2c62['result'][_0xe627('0xe')]>0x0&&String(_0x2b2c62[_0xe627('0xd')][0x0]['active'])===_0xe627('0x1b')){_0x241544[_0xe627('0x1c')]=_0x2b2c62['result'][0x0][_0xe627('0x10')];}else{_0x241544[_0xe627('0x1c')]=_0x241544['adminId'];_0x241544[_0xe627('0x18')]=_0x241544[_0xe627('0x1d')];}logger[_0xe627('0x11')]('['+[_0x119d9c['toUpperCase']()]+_0xe627('0x1e'),_0x241544);_0x403982(_0x241544);})[_0xe627('0x13')](function(_0x1a5081){logger[_0xe627('0x1f')]('['+[_0x119d9c['toUpperCase']()]+']',_0x1a5081[_0xe627('0x15')]);_0x30da02(_0x1a5081[_0xe627('0x15')]);});}else{logger[_0xe627('0x11')]('['+[_0x119d9c[_0xe627('0x14')]()]+_0xe627('0x20'));_0x241544[_0xe627('0x1c')]=_0x241544[_0xe627('0xf')];_0x241544[_0xe627('0x18')]=_0x241544[_0xe627('0x1d')];_0x403982(_0x241544);}});};}function createEndUser(_0x58c728,_0x5ad327,_0x5aeba1,_0x5cd7c8,_0x1e0bd7){logger[_0xe627('0x11')]('['+[_0x58c728['toUpperCase']()]+_0xe627('0x21'),_0x5aeba1);return new Promise(function(_0x54029d,_0x23e934){var _0x498e1f={'method':_0xe627('0x22'),'uri':_0x5cd7c8+_0xe627('0x23')+_0x1e0bd7,'body':{'user_name':_0x5aeba1['endUserNumber'],'roles':_0xe627('0x24'),'first_name':_0x5aeba1['endUserNumber'],'active':_0xe627('0x1b'),'date_format':_0xe627('0x25'),'phone':_0x5aeba1[_0xe627('0x26')]},'auth':_0x5ad327,'json':!![]};return rp(_0x498e1f)[_0xe627('0xc')](function(_0x4098de){logger[_0xe627('0x11')]('['+[_0x58c728[_0xe627('0x14')]()]+_0xe627('0x27'),_0x4098de[_0xe627('0xd')]);_0x5aeba1[_0xe627('0x28')]=_0x4098de[_0xe627('0xd')]['sys_id'];_0x54029d(_0x5aeba1);})['catch'](function(_0x183fed){logger['error']('['+[_0x58c728[_0xe627('0x14')]()]+']',_0x183fed['message']);_0x23e934(_0x183fed['message']);});});}function getEndUser(_0x422451,_0x5cd337,_0x566161,_0x103c0b,_0x787408){return function(_0x55f001){logger['info']('['+[_0x422451['toUpperCase']()]+'],\x20getEndUser\x20input\x20crm',_0x55f001);return new Promise(function(_0x2ff49c,_0x4c746b){var _0x39338c={'method':_0xe627('0x19'),'uri':_0x566161+'sys_user?sysparm_query=phone%3D'+_0x55f001[_0xe627('0x26')]+'&'+_0x103c0b+'&'+_0x787408,'auth':_0x5cd337,'json':!![]};return rp(_0x39338c)[_0xe627('0xc')](function(_0x59b645){if(_0x59b645[_0xe627('0xd')][_0xe627('0xe')]>0x0){_0x55f001[_0xe627('0x28')]=_0x59b645[_0xe627('0xd')][0x0][_0xe627('0x10')];logger[_0xe627('0x11')]('['+[_0x422451['toUpperCase']()]+_0xe627('0x29'),_0x55f001);_0x2ff49c(_0x55f001);}else{return createEndUser(_0x422451,_0x5cd337,_0x55f001,_0x566161,_0x103c0b)['then'](function(_0x26afc2){logger['info']('['+[_0x422451[_0xe627('0x14')]()]+_0xe627('0x2a'),_0x26afc2);_0x2ff49c(_0x26afc2);});}})[_0xe627('0x13')](function(_0x21a533){logger[_0xe627('0x1f')]('['+[_0x422451[_0xe627('0x14')]()]+']',_0x21a533[_0xe627('0x15')]);_0x4c746b(_0x21a533[_0xe627('0x15')]);});});};}function getCustomFields(_0x2119bb,_0x415a25){var _0x1744f5={};if(_0x2119bb[_0xe627('0xe')]>0x0){_[_0xe627('0x2b')](_0x2119bb,function(_0x5e6c80){if(_['includes'](['string','picklist'],_0x5e6c80['type'])&&_0x5e6c80['nameField']&&!_0x5e6c80[_0xe627('0x2c')]){_0x1744f5[_0x5e6c80['nameField'][_0xe627('0x2d')]()]=_0x5e6c80['content'][_0xe627('0x2e')]();}else if(_[_0xe627('0x2f')]([_0xe627('0x30'),'picklist'],_0x5e6c80['type'])&&_0x5e6c80[_0xe627('0x31')]&&_0x5e6c80['customField']){_0x1744f5[_0x5e6c80['idField'][_0xe627('0x2d')]()]=_0x5e6c80['content'][_0xe627('0x2e')]();}else if(_0x5e6c80['type']==='variable'&&_0x5e6c80[_0xe627('0x32')]&&_0x5e6c80[_0xe627('0x31')]&&_0x5e6c80[_0xe627('0x2c')]){_0x1744f5[_0x5e6c80['idField']['toLowerCase']()]=_0x415a25[_0x5e6c80[_0xe627('0x32')]]['toString']();}else if(_0x5e6c80['type']===_0xe627('0x33')&&_0x5e6c80[_0xe627('0x34')]&&_0x5e6c80[_0xe627('0x34')][_0xe627('0x35')]&&_0x5e6c80[_0xe627('0x31')]&&_0x5e6c80[_0xe627('0x2c')]){_0x1744f5[_0x5e6c80['idField'][_0xe627('0x2d')]()]=_0x415a25[_0x5e6c80[_0xe627('0x34')]['name']['toLowerCase']()][_0xe627('0x2e')]();}});}return _0x1744f5;}function getTicket(_0x42a7c0,_0x1f6ee5,_0x18bd41,_0x152076,_0x34d80a,_0x1ea340){return function(_0x4e0b50){logger[_0xe627('0x11')]('['+[_0x42a7c0['toUpperCase']()]+_0xe627('0x36'),_0x4e0b50);return new Promise(function(_0xcd19f5,_0x367a38){var _0x4c5185=_0x42a7c0[_0xe627('0x2d')]()==='outbound'?_0x4e0b50[_0xe627('0x1c')]:_0x4e0b50[_0xe627('0x28')];var _0x375e05={'method':_0xe627('0x22'),'uri':_0x18bd41+_0xe627('0x37')+'?'+_0x1ea340,'body':Object['assign']({},{'active':_0xe627('0x1b'),'caller_id':_0x4c5185,'assigned_to':_0x4e0b50[_0xe627('0x1c')],'short_description':intUtil[_0xe627('0x38')](_0x152076[_0xe627('0x39')],_0x34d80a,'\x20'),'description':intUtil[_0xe627('0x38')](_0x152076[_0xe627('0x3a')],_0x34d80a,'\x0a')},getCustomFields(_0x152076[_0xe627('0x3b')],_0x34d80a)),'auth':_0x1f6ee5,'json':!![]};return rp(_0x375e05)[_0xe627('0xc')](function(_0x2544d8){logger[_0xe627('0x11')]('['+[_0x42a7c0['toUpperCase']()]+_0xe627('0x3c'),_0x2544d8[_0xe627('0xd')]);_0x4e0b50['ticketId']=_0x2544d8[_0xe627('0xd')][_0xe627('0x10')];_0x4e0b50['ticketNumber']=_0x2544d8[_0xe627('0xd')][_0xe627('0x3d')];logger['info']('['+[_0x42a7c0[_0xe627('0x14')]()]+_0xe627('0x3e'),_0x4e0b50);_0xcd19f5(_0x4e0b50);})['catch'](function(_0x27a41f){logger['error']('['+[_0x42a7c0['toUpperCase']()]+']',_0x27a41f['message']);_0x367a38(_0x27a41f['message']);});});};}function createRemoteTag(_0x5ce19d,_0x256b65,_0x285229,_0x3a7f0d){return new Promise(function(_0x131250,_0x16eeff){var _0x69a54e={'method':'POST','uri':_0x285229+_0xe627('0x3f')+'?'+_0x3a7f0d,'body':{'short_description':_0x5ce19d,'global':!![],'active':!![],'name':_0x5ce19d},'auth':_0x256b65,'json':!![]};return rp(_0x69a54e)[_0xe627('0xc')](function(_0x579472){var _0x478d28=_0x579472['result'][_0xe627('0x10')];_0x131250(_0x478d28);});});}function getRemoteTag(_0x324b0b,_0x2aead5,_0x40e935,_0x375b8c,_0x33e43a){return new Promise(function(_0x14ba41,_0x890cbc){var _0x4d88d0={'method':_0xe627('0x19'),'uri':_0x40e935+'label'+_0xe627('0x40')+_0x324b0b+'&'+_0x375b8c,'auth':_0x2aead5,'json':!![]};return rp(_0x4d88d0)['then'](function(_0x1f1413){if(_0x1f1413[_0xe627('0xd')][_0xe627('0xe')]>0x0){var _0xe64a20=_0x1f1413[_0xe627('0xd')][0x0][_0xe627('0x10')];_0x14ba41(_0xe64a20);}else{return createRemoteTag(_0x324b0b,_0x2aead5,_0x40e935,_0x375b8c)[_0xe627('0xc')](function(_0x36c13e){_0x14ba41(_0x36c13e);});}});});}function assignTagToIncident(_0x1f0d6c,_0x480ac3,_0xe4c06d,_0x45cc2e,_0x3c19ab){return new Promise(function(_0x2e32ea,_0x1d81af){var _0x5cbaa4={'method':'POST','uri':_0xe4c06d+_0xe627('0x41')+'?'+_0x3c19ab,'body':{'label':_0x1f0d6c,'table':_0xe627('0x37'),'id_type':'Incident','table_key':_0x45cc2e[_0xe627('0x42')],'title':_0xe627('0x43')+_0x45cc2e[_0xe627('0x44')],'id_display':_0x45cc2e[_0xe627('0x44')]},'auth':_0x480ac3,'json':!![]};return rp(_0x5cbaa4)[_0xe627('0xc')](function(_0x34aec0){_0x2e32ea();})[_0xe627('0x13')](function(){_0x2e32ea();});});}function manageTags(_0x25dccf,_0x4bc086,_0x26e6a3,_0x4f5595,_0x3601ca,_0x35ef04,_0x2a2c73){return new Promise(function(_0x24c680,_0x4bf6ac){var _0x4c04cc=[];_0x4bc086[_0xe627('0x2b')](function(_0x266b11){_0x4c04cc['push'](getRemoteTag(_0x266b11,_0x26e6a3,_0x4f5595,_0x35ef04,_0x2a2c73));});return Promise[_0xe627('0x45')](_0x4c04cc)[_0xe627('0xc')](function(_0x5a81a8){if(_0x5a81a8[_0xe627('0xe')]){logger[_0xe627('0x11')]('['+[_0x25dccf['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x5a81a8);var _0x364496=[];_0x5a81a8['forEach'](function(_0x43e247){_0x364496[_0xe627('0x46')](assignTagToIncident(_0x43e247,_0x26e6a3,_0x4f5595,_0x3601ca,_0x35ef04));});return Promise[_0xe627('0x45')](_0x364496)['then'](function(){_0x24c680();})[_0xe627('0x13')](function(){_0x24c680();});}else{_0x24c680();}});});}function getTags(_0x360aa0,_0x38384f,_0x4521ab,_0x54ffa6,_0x57e4fd,_0x17b510){return function(_0x44e9e3){return new Promise(function(_0x5904e9,_0x1fdb0f){var _0x48236e=[];var _0x5c281f=_0x54ffa6[_0xe627('0x47')];if(_0x5c281f&&_0x5c281f[_0xe627('0xe')]>0x0){_0x48236e=_['map'](_0x5c281f,'name');}if(_0x48236e[_0xe627('0xe')]>0x0){return manageTags(_0x360aa0,_0x48236e,_0x38384f,_0x4521ab,_0x44e9e3,_0x57e4fd,_0x17b510)[_0xe627('0xc')](function(){_0x5904e9(_0x44e9e3);});}else{_0x5904e9(_0x44e9e3);}});};}function emit(_0x99536f,_0x1bd300,_0x421758){var _0x17d03b='%26sysparm_record_target%3Dincident'+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+'%26sysparm_record_list%3Dactive%253Dtrue'+_0xe627('0x48');var _0x308bb2={'uri':_0x99536f+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x421758+_0x17d03b};io['to'](util[_0xe627('0x49')](_0xe627('0x4a'),_0x1bd300))[_0xe627('0x4b')](_0xe627('0x4c'),_0x308bb2);}exports['cs']=function(_0x51258f,_0xf62c81,_0xba58be,_0x414403,_0x5de48d,_0x574837,_0x36b75a,_0x18b504){var _0x1bef89={};var _0x4c6099={'user':_0x574837['username'],'pass':_0x574837['password']};var _0x58cbd8='sysparm_limit=1';var _0x45d2c2=_0xe627('0x4d');_0x574837[_0xe627('0x4e')]=intUtil[_0xe627('0x4f')](_0x574837[_0xe627('0x4e')]);_0x574837[_0xe627('0x50')]=intUtil['stripTrailingSlash'](_0x574837[_0xe627('0x50')]);var _0x13979f=util[_0xe627('0x49')](_0xe627('0x51'),_0x574837[_0xe627('0x4e')]);_0x1bef89['userEmail']=!_['isNil'](_0x414403)?_0x414403['email']:null;_0x1bef89[_0xe627('0x1d')]=_0x574837[_0xe627('0x52')];_0x1bef89['endUserNumber']=_0x18b504[_0xe627('0x2d')]()===_0xe627('0x53')?_0xf62c81[_0xe627('0x54')]:_0xf62c81[_0xe627('0x55')];_0x1bef89['callDirection']=_0x18b504==='queue'||_0x18b504===_0xe627('0x56')?'queue':_0xe627('0x53');var _0x388b23=util[_0xe627('0x49')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x574837['serverUrl'],_0xf62c81[_0xe627('0x57')],md5(_0xf62c81['uniqueid']));if(_0x5de48d&&_0x5de48d['monitor_format']){logger['info'](_0xe627('0x58'),_0xe627('0x59'));_0xf62c81['recordingURL']=_0x388b23;}else if(_0x36b75a&&_0x36b75a[_0xe627('0x5a')]&&_0x36b75a[_0xe627('0x5a')]!=='none'){logger[_0xe627('0x11')](_0xe627('0x5b'),_0xe627('0x59'));_0xf62c81[_0xe627('0x5c')]=_0x388b23;}else{_0xf62c81[_0xe627('0x5c')]='';}return getAdminUser(_0x18b504,_0x4c6099,_0x1bef89,_0x13979f,_0x45d2c2,_0x58cbd8)[_0xe627('0xc')](getUser(_0x18b504,_0x4c6099,_0x13979f,_0x45d2c2,_0x58cbd8))['then'](getEndUser(_0x18b504,_0x4c6099,_0x13979f,_0x45d2c2,_0x58cbd8))[_0xe627('0xc')](getTicket(_0x18b504,_0x4c6099,_0x13979f,_0xba58be,_0xf62c81,_0x45d2c2))[_0xe627('0xc')](function(_0x4a69dc){logger[_0xe627('0x11')](util[_0xe627('0x49')]('The\x20ticket\x20ID\x20is:\x20%s',_0x4a69dc[_0xe627('0x42')]));logger[_0xe627('0x11')](util[_0xe627('0x49')]('call\x20direction:\x20%s',_0x18b504));if(_0x18b504!=='unmanaged'){logger[_0xe627('0x11')]('['+[_0x18b504[_0xe627('0x14')]()]+']',_0xe627('0x5d'));emit(_0x574837[_0xe627('0x4e')],_0x414403[_0xe627('0x35')],_0x4a69dc[_0xe627('0x42')]);}})[_0xe627('0x13')](function(_0x146180){logger[_0xe627('0x1f')]('['+[_0x18b504[_0xe627('0x14')]()]+_0xe627('0x5e'),util['inspect'](_0x146180,{'showHidden':!![],'depth':null}));});};
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