Built motion from commit 092f8824.|2.5.49
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index cca4a2e..f06fbe6 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x3069=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','error','message','],\x20getUser\x20input\x20crm','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','active','true','userId','adminEmail','catch',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','customField','content','toString','string','type','idField','toLowerCase','variable','variableName','customVariable','Variable','name','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','user:%s','emit','trigger:browser:url','username','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','calleridnum','callDirection','queue','unmanaged'];(function(_0x1e3a5c,_0xaea8cd){var _0x45c8b8=function(_0x65dbf8){while(--_0x65dbf8){_0x1e3a5c['push'](_0x1e3a5c['shift']());}};_0x45c8b8(++_0xaea8cd);}(_0x3069,0x7c));var _0x9306=function(_0x4e6e1c,_0x58af90){_0x4e6e1c=_0x4e6e1c-0x0;var _0x197e87=_0x3069[_0x4e6e1c];return _0x197e87;};'use strict';var _=require(_0x9306('0x0'));var Promise=require(_0x9306('0x1'));var rp=require(_0x9306('0x2'));var util=require(_0x9306('0x3'));var md5=require(_0x9306('0x4'));var Redis=require(_0x9306('0x5'));var intUtil=require(_0x9306('0x6'));var config=require(_0x9306('0x7'));var logger=require(_0x9306('0x8'))(_0x9306('0x9'));config[_0x9306('0xa')]=_[_0x9306('0xb')](config[_0x9306('0xa')],{'host':_0x9306('0xc'),'port':0x18eb});var io=require(_0x9306('0xd'))(new Redis(config[_0x9306('0xa')]));function getAdminUser(_0x2dd655,_0x51ae66,_0x2c7aeb,_0x3e0061,_0x45e3f1,_0x2de983){return new Promise(function(_0x734ef7,_0x27bdaf){var _0x5d32b8={'method':_0x9306('0xe'),'uri':_0x3e0061+_0x9306('0xf')+'&'+_0x45e3f1+'&'+_0x2de983,'auth':_0x51ae66,'json':!![]};return rp(_0x5d32b8)[_0x9306('0x10')](function(_0x1e43b0){if(_0x1e43b0[_0x9306('0x11')][_0x9306('0x12')]>0x0){_0x2c7aeb[_0x9306('0x13')]=_0x1e43b0['result'][0x0][_0x9306('0x14')];}logger[_0x9306('0x15')]('['+[_0x2dd655[_0x9306('0x16')]()]+_0x9306('0x17'),_0x2c7aeb);_0x734ef7(_0x2c7aeb);})['catch'](function(_0x570ee1){logger[_0x9306('0x18')]('['+[_0x2dd655['toUpperCase']()]+']',_0x570ee1[_0x9306('0x19')]);_0x27bdaf(_0x570ee1['message']);});});}function getUser(_0x1327d1,_0x590fdf,_0x1a0f37,_0x86b419,_0x12e81f){return function(_0x595ca4){logger[_0x9306('0x15')]('['+[_0x1327d1['toUpperCase']()]+_0x9306('0x1a'),_0x595ca4);return new Promise(function(_0x584856,_0x54a3ec){if(intUtil['validateEmail'](_0x595ca4[_0x9306('0x1b')])){var _0x39ccef={'method':_0x9306('0xe'),'uri':_0x1a0f37+_0x9306('0x1c')+_0x595ca4[_0x9306('0x1b')]+'&'+_0x86b419+'&'+_0x12e81f,'auth':_0x590fdf,'json':!![]};logger[_0x9306('0x15')]('['+[_0x1327d1[_0x9306('0x16')]()]+_0x9306('0x1d'),_0x39ccef);return rp(_0x39ccef)[_0x9306('0x10')](function(_0x5c2ea2){logger['info']('['+[_0x1327d1[_0x9306('0x16')]()]+_0x9306('0x1e'),_0x5c2ea2);if(_0x5c2ea2[_0x9306('0x11')]['length']>0x0&&String(_0x5c2ea2['result'][0x0][_0x9306('0x1f')])===_0x9306('0x20')){_0x595ca4['userId']=_0x5c2ea2['result'][0x0][_0x9306('0x14')];}else{_0x595ca4[_0x9306('0x21')]=_0x595ca4[_0x9306('0x13')];_0x595ca4[_0x9306('0x1b')]=_0x595ca4[_0x9306('0x22')];}logger['info']('['+[_0x1327d1[_0x9306('0x16')]()]+'],\x20getUser\x20crm',_0x595ca4);_0x584856(_0x595ca4);})[_0x9306('0x23')](function(_0x468ea9){logger[_0x9306('0x18')]('['+[_0x1327d1[_0x9306('0x16')]()]+']',_0x468ea9[_0x9306('0x19')]);_0x54a3ec(_0x468ea9['message']);});}else{logger[_0x9306('0x15')]('['+[_0x1327d1[_0x9306('0x16')]()]+_0x9306('0x24'));_0x595ca4[_0x9306('0x21')]=_0x595ca4[_0x9306('0x13')];_0x595ca4[_0x9306('0x1b')]=_0x595ca4[_0x9306('0x22')];_0x584856(_0x595ca4);}});};}function createEndUser(_0x20b6cb,_0x377f3f,_0x279885,_0x3c8882,_0x26adcd){logger[_0x9306('0x15')]('['+[_0x20b6cb[_0x9306('0x16')]()]+_0x9306('0x25'),_0x279885);return new Promise(function(_0x3e742b,_0x448ded){var _0x375ecd={'method':_0x9306('0x26'),'uri':_0x3c8882+_0x9306('0x27')+_0x26adcd,'body':{'user_name':_0x279885[_0x9306('0x28')],'roles':'user','first_name':_0x279885[_0x9306('0x28')],'active':_0x9306('0x20'),'date_format':'System','phone':_0x279885[_0x9306('0x28')]},'auth':_0x377f3f,'json':!![]};return rp(_0x375ecd)[_0x9306('0x10')](function(_0x2d604d){logger[_0x9306('0x15')]('['+[_0x20b6cb['toUpperCase']()]+'],\x20EndUser\x20schema',_0x2d604d[_0x9306('0x11')]);_0x279885[_0x9306('0x29')]=_0x2d604d[_0x9306('0x11')][_0x9306('0x14')];_0x3e742b(_0x279885);})['catch'](function(_0x5b091c){logger[_0x9306('0x18')]('['+[_0x20b6cb['toUpperCase']()]+']',_0x5b091c[_0x9306('0x19')]);_0x448ded(_0x5b091c[_0x9306('0x19')]);});});}function getEndUser(_0x44b61d,_0x337dff,_0x2b348f,_0x43aab5,_0x3ddade){return function(_0x39aee2){logger['info']('['+[_0x44b61d[_0x9306('0x16')]()]+_0x9306('0x2a'),_0x39aee2);return new Promise(function(_0x1c7b4a,_0x54d02d){var _0x3c905f={'method':_0x9306('0xe'),'uri':_0x2b348f+_0x9306('0x2b')+_0x39aee2[_0x9306('0x28')]+'&'+_0x43aab5+'&'+_0x3ddade,'auth':_0x337dff,'json':!![]};return rp(_0x3c905f)['then'](function(_0x449b85){if(_0x449b85[_0x9306('0x11')][_0x9306('0x12')]>0x0){_0x39aee2[_0x9306('0x29')]=_0x449b85[_0x9306('0x11')][0x0][_0x9306('0x14')];logger['info']('['+[_0x44b61d[_0x9306('0x16')]()]+'],\x20getEndUser\x20crm',_0x39aee2);_0x1c7b4a(_0x39aee2);}else{return createEndUser(_0x44b61d,_0x337dff,_0x39aee2,_0x2b348f,_0x43aab5)[_0x9306('0x10')](function(_0xc35101){logger[_0x9306('0x15')]('['+[_0x44b61d[_0x9306('0x16')]()]+_0x9306('0x2c'),_0xc35101);_0x1c7b4a(_0xc35101);});}})[_0x9306('0x23')](function(_0x47642f){logger[_0x9306('0x18')]('['+[_0x44b61d[_0x9306('0x16')]()]+']',_0x47642f['message']);_0x54d02d(_0x47642f[_0x9306('0x19')]);});});};}function getCustomFields(_0x213bd5,_0x2d2af9){var _0x348607={};if(_0x213bd5[_0x9306('0x12')]>0x0){_[_0x9306('0x2d')](_0x213bd5,function(_0x1ece3b){if(_[_0x9306('0x2e')](['string',_0x9306('0x2f')],_0x1ece3b['type'])&&_0x1ece3b[_0x9306('0x30')]&&!_0x1ece3b[_0x9306('0x31')]){_0x348607[_0x1ece3b[_0x9306('0x30')]['toLowerCase']()]=_0x1ece3b[_0x9306('0x32')][_0x9306('0x33')]();}else if(_[_0x9306('0x2e')]([_0x9306('0x34'),'picklist'],_0x1ece3b[_0x9306('0x35')])&&_0x1ece3b['idField']&&_0x1ece3b[_0x9306('0x31')]){_0x348607[_0x1ece3b[_0x9306('0x36')][_0x9306('0x37')]()]=_0x1ece3b[_0x9306('0x32')][_0x9306('0x33')]();}else if(_0x1ece3b[_0x9306('0x35')]===_0x9306('0x38')&&_0x1ece3b[_0x9306('0x39')]&&_0x1ece3b[_0x9306('0x36')]&&_0x1ece3b[_0x9306('0x31')]){_0x348607[_0x1ece3b[_0x9306('0x36')][_0x9306('0x37')]()]=_0x2d2af9[_0x1ece3b[_0x9306('0x39')]]['toString']();}else if(_0x1ece3b[_0x9306('0x35')]===_0x9306('0x3a')&&_0x1ece3b[_0x9306('0x3b')]&&_0x1ece3b['Variable'][_0x9306('0x3c')]&&_0x1ece3b[_0x9306('0x36')]&&_0x1ece3b[_0x9306('0x31')]){_0x348607[_0x1ece3b[_0x9306('0x36')]['toLowerCase']()]=_0x2d2af9[_0x1ece3b[_0x9306('0x3b')][_0x9306('0x3c')][_0x9306('0x37')]()][_0x9306('0x33')]();}});}return _0x348607;}function getTicket(_0x1436b7,_0x20493d,_0x1f7fd4,_0x304ff6,_0x395923,_0x13fea1){return function(_0x598cba){logger[_0x9306('0x15')]('['+[_0x1436b7[_0x9306('0x16')]()]+']\x20getTicket\x20input\x20crm',_0x598cba);return new Promise(function(_0x131deb,_0x40c3e1){var _0x1fd551=_0x1436b7['toLowerCase']()===_0x9306('0x3d')?_0x598cba[_0x9306('0x21')]:_0x598cba['endUserId'];var _0x192ff8={'method':_0x9306('0x26'),'uri':_0x1f7fd4+_0x9306('0x3e')+'?'+_0x13fea1,'body':Object['assign']({},{'active':_0x9306('0x20'),'caller_id':_0x1fd551,'assigned_to':_0x598cba[_0x9306('0x21')],'short_description':intUtil[_0x9306('0x3f')](_0x304ff6[_0x9306('0x40')],_0x395923,'\x20'),'description':intUtil[_0x9306('0x3f')](_0x304ff6[_0x9306('0x41')],_0x395923,'\x0a')},getCustomFields(_0x304ff6[_0x9306('0x42')],_0x395923)),'auth':_0x20493d,'json':!![]};return rp(_0x192ff8)['then'](function(_0x55b4a7){logger[_0x9306('0x15')]('['+[_0x1436b7[_0x9306('0x16')]()]+_0x9306('0x43'),_0x55b4a7['result']);_0x598cba[_0x9306('0x44')]=_0x55b4a7['result'][_0x9306('0x14')];_0x598cba[_0x9306('0x45')]=_0x55b4a7[_0x9306('0x11')][_0x9306('0x46')];logger[_0x9306('0x15')]('['+[_0x1436b7[_0x9306('0x16')]()]+_0x9306('0x47'),_0x598cba);_0x131deb(_0x598cba);})[_0x9306('0x23')](function(_0x4cd713){logger[_0x9306('0x18')]('['+[_0x1436b7[_0x9306('0x16')]()]+']',_0x4cd713[_0x9306('0x19')]);_0x40c3e1(_0x4cd713[_0x9306('0x19')]);});});};}function createRemoteTag(_0x1c67eb,_0x4fdc20,_0x4584e7,_0x2df9f0){return new Promise(function(_0x35a98a,_0x313775){var _0x2a2aa9={'method':'POST','uri':_0x4584e7+_0x9306('0x48')+'?'+_0x2df9f0,'body':{'short_description':_0x1c67eb,'global':!![],'active':!![],'name':_0x1c67eb},'auth':_0x4fdc20,'json':!![]};return rp(_0x2a2aa9)['then'](function(_0x572b1a){var _0x67aa3b=_0x572b1a[_0x9306('0x11')][_0x9306('0x14')];_0x35a98a(_0x67aa3b);});});}function getRemoteTag(_0x5b9186,_0x6f84ad,_0x57c1d3,_0x47204e,_0x1cb5e4){return new Promise(function(_0x1d7752,_0x5559e4){var _0x5090fe={'method':_0x9306('0xe'),'uri':_0x57c1d3+_0x9306('0x48')+_0x9306('0x49')+_0x5b9186+'&'+_0x47204e,'auth':_0x6f84ad,'json':!![]};return rp(_0x5090fe)[_0x9306('0x10')](function(_0x5689cc){if(_0x5689cc['result']['length']>0x0){var _0x297a85=_0x5689cc[_0x9306('0x11')][0x0][_0x9306('0x14')];_0x1d7752(_0x297a85);}else{return createRemoteTag(_0x5b9186,_0x6f84ad,_0x57c1d3,_0x47204e)[_0x9306('0x10')](function(_0x5d8ef4){_0x1d7752(_0x5d8ef4);});}});});}function assignTagToIncident(_0x5edf11,_0x183e8a,_0x286164,_0x3ab2e9,_0x220d82){return new Promise(function(_0xd5ff02,_0x55281d){var _0x17c17b={'method':_0x9306('0x26'),'uri':_0x286164+'label_entry'+'?'+_0x220d82,'body':{'label':_0x5edf11,'table':'incident','id_type':'Incident','table_key':_0x3ab2e9[_0x9306('0x44')],'title':_0x9306('0x4a')+_0x3ab2e9[_0x9306('0x45')],'id_display':_0x3ab2e9[_0x9306('0x45')]},'auth':_0x183e8a,'json':!![]};return rp(_0x17c17b)[_0x9306('0x10')](function(_0x50c68d){_0xd5ff02();})[_0x9306('0x23')](function(){_0xd5ff02();});});}function manageTags(_0x4fe1be,_0x5cd172,_0x1a0403,_0x10df2a,_0x2df787,_0xd0c259,_0x10a77d){return new Promise(function(_0x446ccc,_0x304906){var _0x4ec949=[];_0x5cd172[_0x9306('0x2d')](function(_0x285fda){_0x4ec949[_0x9306('0x4b')](getRemoteTag(_0x285fda,_0x1a0403,_0x10df2a,_0xd0c259,_0x10a77d));});return Promise[_0x9306('0x4c')](_0x4ec949)[_0x9306('0x10')](function(_0x3d5668){if(_0x3d5668[_0x9306('0x12')]){logger[_0x9306('0x15')]('['+[_0x4fe1be[_0x9306('0x16')]()]+_0x9306('0x4d'),_0x3d5668);var _0x583a83=[];_0x3d5668[_0x9306('0x2d')](function(_0x149cdc){_0x583a83[_0x9306('0x4b')](assignTagToIncident(_0x149cdc,_0x1a0403,_0x10df2a,_0x2df787,_0xd0c259));});return Promise[_0x9306('0x4c')](_0x583a83)[_0x9306('0x10')](function(){_0x446ccc();})[_0x9306('0x23')](function(){_0x446ccc();});}else{_0x446ccc();}});});}function getTags(_0x54465e,_0x26c3d6,_0x33fea6,_0x51dfe2,_0x966a2c,_0x1e92f6){return function(_0x42b709){return new Promise(function(_0xd0fb40,_0x73dd66){var _0x14a561=[];var _0x19a73a=_0x51dfe2[_0x9306('0x4e')];if(_0x19a73a&&_0x19a73a[_0x9306('0x12')]>0x0){_0x14a561=_[_0x9306('0x4f')](_0x19a73a,_0x9306('0x3c'));}if(_0x14a561['length']>0x0){return manageTags(_0x54465e,_0x14a561,_0x26c3d6,_0x33fea6,_0x42b709,_0x966a2c,_0x1e92f6)[_0x9306('0x10')](function(){_0xd0fb40(_0x42b709);});}else{_0xd0fb40(_0x42b709);}});};}function emit(_0x1f1858,_0x37f99d,_0x2f6f83){var _0x161639=_0x9306('0x50')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x9306('0x51')+_0x9306('0x52');var _0xbefaa={'uri':_0x1f1858+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x2f6f83+_0x161639};io['to'](util[_0x9306('0x53')](_0x9306('0x54'),_0x37f99d))[_0x9306('0x55')](_0x9306('0x56'),_0xbefaa);}exports['cs']=function(_0x5d0a60,_0x3198f1,_0x500c8c,_0x4b7ed7,_0x498977,_0x2dc708,_0x48b8e1,_0x376444){var _0x48dfc7={};var _0x15ec81={'user':_0x2dc708[_0x9306('0x57')],'pass':_0x2dc708['password']};var _0x6b8e06=_0x9306('0x58');var _0x319937='sysparm_display_value=true';_0x2dc708[_0x9306('0x59')]=intUtil[_0x9306('0x5a')](_0x2dc708[_0x9306('0x59')]);_0x2dc708[_0x9306('0x5b')]=intUtil['stripTrailingSlash'](_0x2dc708['serverUrl']);var _0x2d1f60=util[_0x9306('0x53')](_0x9306('0x5c'),_0x2dc708['remoteUri']);_0x48dfc7[_0x9306('0x1b')]=!_[_0x9306('0x5d')](_0x4b7ed7)?_0x4b7ed7['email']:null;_0x48dfc7[_0x9306('0x22')]=_0x2dc708['email'];_0x48dfc7[_0x9306('0x28')]=_0x376444[_0x9306('0x37')]()==='outbound'?_0x3198f1['destcalleridnum']:_0x3198f1[_0x9306('0x5e')];_0x48dfc7[_0x9306('0x5f')]=_0x376444===_0x9306('0x60')||_0x376444===_0x9306('0x61')?'queue':_0x9306('0x3d');var _0x2ebd4a=util[_0x9306('0x53')](_0x9306('0x62'),_0x2dc708[_0x9306('0x5b')],_0x3198f1[_0x9306('0x63')],md5(_0x3198f1[_0x9306('0x63')]));if(_0x498977&&_0x498977[_0x9306('0x64')]){logger[_0x9306('0x15')](_0x9306('0x65'),'Recording\x20is\x20enabled!');_0x3198f1['recordingURL']=_0x2ebd4a;}else if(_0x48b8e1&&_0x48b8e1[_0x9306('0x66')]&&_0x48b8e1[_0x9306('0x66')]!==_0x9306('0x67')){logger[_0x9306('0x15')](_0x9306('0x68'),_0x9306('0x69'));_0x3198f1['recordingURL']=_0x2ebd4a;}else{_0x3198f1[_0x9306('0x6a')]='';}return getAdminUser(_0x376444,_0x15ec81,_0x48dfc7,_0x2d1f60,_0x319937,_0x6b8e06)[_0x9306('0x10')](getUser(_0x376444,_0x15ec81,_0x2d1f60,_0x319937,_0x6b8e06))[_0x9306('0x10')](getEndUser(_0x376444,_0x15ec81,_0x2d1f60,_0x319937,_0x6b8e06))[_0x9306('0x10')](getTicket(_0x376444,_0x15ec81,_0x2d1f60,_0x500c8c,_0x3198f1,_0x319937))[_0x9306('0x10')](function(_0x258d20){logger[_0x9306('0x15')](util[_0x9306('0x53')](_0x9306('0x6b'),_0x258d20[_0x9306('0x44')]));logger[_0x9306('0x15')](util[_0x9306('0x53')](_0x9306('0x6c'),_0x376444));if(_0x376444!==_0x9306('0x61')){logger['info']('['+[_0x376444[_0x9306('0x16')]()]+']',_0x9306('0x6d'));emit(_0x2dc708['remoteUri'],_0x4b7ed7[_0x9306('0x3c')],_0x258d20['ticketId']);}})[_0x9306('0x23')](function(_0x503d8a){logger['error']('['+[_0x376444[_0x9306('0x16')]()]+_0x9306('0x6e'),util['inspect'](_0x503d8a,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd8d5=['inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','length','sys_id','info','toUpperCase','error','message','validateEmail','GET','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','result','true','userId','adminId','adminEmail','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','type','nameField','toLowerCase','content','picklist','idField','customField','toString','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','endUserId','incident','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','all','push','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','format','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','ticketId',']\x20Error\x20running\x20ServiceNow\x20integration'];(function(_0x211d8f,_0x17d5f6){var _0x525912=function(_0x288185){while(--_0x288185){_0x211d8f['push'](_0x211d8f['shift']());}};_0x525912(++_0x17d5f6);}(_0xd8d5,0x151));var _0x5d8d=function(_0x8ee3c9,_0x14a2c4){_0x8ee3c9=_0x8ee3c9-0x0;var _0x3e087c=_0xd8d5[_0x8ee3c9];return _0x3e087c;};'use strict';var _=require(_0x5d8d('0x0'));var Promise=require(_0x5d8d('0x1'));var rp=require(_0x5d8d('0x2'));var util=require(_0x5d8d('0x3'));var md5=require(_0x5d8d('0x4'));var Redis=require(_0x5d8d('0x5'));var intUtil=require(_0x5d8d('0x6'));var config=require(_0x5d8d('0x7'));var logger=require(_0x5d8d('0x8'))(_0x5d8d('0x9'));config[_0x5d8d('0xa')]=_[_0x5d8d('0xb')](config[_0x5d8d('0xa')],{'host':'localhost','port':0x18eb});var io=require(_0x5d8d('0xc'))(new Redis(config[_0x5d8d('0xa')]));function getAdminUser(_0x3fc66d,_0x412d49,_0x14f0ac,_0x58b1d6,_0x2be43c,_0x2164ce){return new Promise(function(_0x4f9a0f,_0x2249c){var _0x18c5a2={'method':'GET','uri':_0x58b1d6+_0x5d8d('0xd')+'&'+_0x2be43c+'&'+_0x2164ce,'auth':_0x412d49,'json':!![]};return rp(_0x18c5a2)[_0x5d8d('0xe')](function(_0x2c1a94){if(_0x2c1a94['result'][_0x5d8d('0xf')]>0x0){_0x14f0ac['adminId']=_0x2c1a94['result'][0x0][_0x5d8d('0x10')];}logger[_0x5d8d('0x11')]('['+[_0x3fc66d[_0x5d8d('0x12')]()]+'],\x20getAdminUser\x20crm',_0x14f0ac);_0x4f9a0f(_0x14f0ac);})['catch'](function(_0x39d73b){logger[_0x5d8d('0x13')]('['+[_0x3fc66d[_0x5d8d('0x12')]()]+']',_0x39d73b[_0x5d8d('0x14')]);_0x2249c(_0x39d73b[_0x5d8d('0x14')]);});});}function getUser(_0x254696,_0x1bc57f,_0x3ed8cd,_0x58648e,_0x5643ba){return function(_0x5b3ccb){logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x5b3ccb);return new Promise(function(_0x530e1f,_0x42dc56){if(intUtil[_0x5d8d('0x15')](_0x5b3ccb['userEmail'])){var _0x66ed93={'method':_0x5d8d('0x16'),'uri':_0x3ed8cd+_0x5d8d('0x17')+_0x5b3ccb[_0x5d8d('0x18')]+'&'+_0x58648e+'&'+_0x5643ba,'auth':_0x1bc57f,'json':!![]};logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+_0x5d8d('0x19'),_0x66ed93);return rp(_0x66ed93)[_0x5d8d('0xe')](function(_0x36ab83){logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+_0x5d8d('0x1a'),_0x36ab83);if(_0x36ab83['result'][_0x5d8d('0xf')]>0x0&&String(_0x36ab83[_0x5d8d('0x1b')][0x0]['active'])===_0x5d8d('0x1c')){_0x5b3ccb[_0x5d8d('0x1d')]=_0x36ab83[_0x5d8d('0x1b')][0x0][_0x5d8d('0x10')];}else{_0x5b3ccb['userId']=_0x5b3ccb[_0x5d8d('0x1e')];_0x5b3ccb[_0x5d8d('0x18')]=_0x5b3ccb[_0x5d8d('0x1f')];}logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+_0x5d8d('0x20'),_0x5b3ccb);_0x530e1f(_0x5b3ccb);})[_0x5d8d('0x21')](function(_0x230e92){logger['error']('['+[_0x254696[_0x5d8d('0x12')]()]+']',_0x230e92[_0x5d8d('0x14')]);_0x42dc56(_0x230e92['message']);});}else{logger[_0x5d8d('0x11')]('['+[_0x254696['toUpperCase']()]+_0x5d8d('0x22'));_0x5b3ccb['userId']=_0x5b3ccb['adminId'];_0x5b3ccb[_0x5d8d('0x18')]=_0x5b3ccb[_0x5d8d('0x1f')];_0x530e1f(_0x5b3ccb);}});};}function createEndUser(_0x2c4408,_0xf67ea0,_0x5e0e77,_0x168ca1,_0x8f0cac){logger[_0x5d8d('0x11')]('['+[_0x2c4408[_0x5d8d('0x12')]()]+_0x5d8d('0x23'),_0x5e0e77);return new Promise(function(_0x379ff4,_0x3e07e5){var _0x270bfe={'method':_0x5d8d('0x24'),'uri':_0x168ca1+_0x5d8d('0x25')+_0x8f0cac,'body':{'user_name':_0x5e0e77[_0x5d8d('0x26')],'roles':'user','first_name':_0x5e0e77[_0x5d8d('0x26')],'active':'true','date_format':_0x5d8d('0x27'),'phone':_0x5e0e77['endUserNumber']},'auth':_0xf67ea0,'json':!![]};return rp(_0x270bfe)['then'](function(_0x308868){logger['info']('['+[_0x2c4408[_0x5d8d('0x12')]()]+_0x5d8d('0x28'),_0x308868[_0x5d8d('0x1b')]);_0x5e0e77['endUserId']=_0x308868['result'][_0x5d8d('0x10')];_0x379ff4(_0x5e0e77);})[_0x5d8d('0x21')](function(_0x2812a0){logger[_0x5d8d('0x13')]('['+[_0x2c4408['toUpperCase']()]+']',_0x2812a0['message']);_0x3e07e5(_0x2812a0[_0x5d8d('0x14')]);});});}function getEndUser(_0x53b0ac,_0x39b55d,_0x52b103,_0x9590cc,_0x15dc73){return function(_0x242cc2){logger['info']('['+[_0x53b0ac[_0x5d8d('0x12')]()]+_0x5d8d('0x29'),_0x242cc2);return new Promise(function(_0x10128f,_0x466599){var _0x31066d={'method':'GET','uri':_0x52b103+_0x5d8d('0x2a')+_0x242cc2[_0x5d8d('0x26')]+'&'+_0x9590cc+'&'+_0x15dc73,'auth':_0x39b55d,'json':!![]};return rp(_0x31066d)[_0x5d8d('0xe')](function(_0x4908b6){if(_0x4908b6[_0x5d8d('0x1b')][_0x5d8d('0xf')]>0x0){_0x242cc2['endUserId']=_0x4908b6['result'][0x0][_0x5d8d('0x10')];logger[_0x5d8d('0x11')]('['+[_0x53b0ac[_0x5d8d('0x12')]()]+_0x5d8d('0x2b'),_0x242cc2);_0x10128f(_0x242cc2);}else{return createEndUser(_0x53b0ac,_0x39b55d,_0x242cc2,_0x52b103,_0x9590cc)[_0x5d8d('0xe')](function(_0x59a696){logger[_0x5d8d('0x11')]('['+[_0x53b0ac[_0x5d8d('0x12')]()]+_0x5d8d('0x2c'),_0x59a696);_0x10128f(_0x59a696);});}})[_0x5d8d('0x21')](function(_0x2c9e43){logger[_0x5d8d('0x13')]('['+[_0x53b0ac[_0x5d8d('0x12')]()]+']',_0x2c9e43['message']);_0x466599(_0x2c9e43[_0x5d8d('0x14')]);});});};}function getCustomFields(_0x1e9c9c,_0x3c011d){var _0x7afd57={};if(_0x1e9c9c[_0x5d8d('0xf')]>0x0){_[_0x5d8d('0x2d')](_0x1e9c9c,function(_0x5268b4){if(_[_0x5d8d('0x2e')]([_0x5d8d('0x2f'),'picklist'],_0x5268b4[_0x5d8d('0x30')])&&_0x5268b4[_0x5d8d('0x31')]&&!_0x5268b4['customField']){_0x7afd57[_0x5268b4['nameField'][_0x5d8d('0x32')]()]=_0x5268b4[_0x5d8d('0x33')]['toString']();}else if(_[_0x5d8d('0x2e')]([_0x5d8d('0x2f'),_0x5d8d('0x34')],_0x5268b4[_0x5d8d('0x30')])&&_0x5268b4[_0x5d8d('0x35')]&&_0x5268b4[_0x5d8d('0x36')]){_0x7afd57[_0x5268b4[_0x5d8d('0x35')][_0x5d8d('0x32')]()]=_0x5268b4[_0x5d8d('0x33')][_0x5d8d('0x37')]();}else if(_0x5268b4[_0x5d8d('0x30')]===_0x5d8d('0x38')&&_0x5268b4[_0x5d8d('0x39')]&&_0x5268b4['idField']&&_0x5268b4['customField']){_0x7afd57[_0x5268b4[_0x5d8d('0x35')][_0x5d8d('0x32')]()]=_0x3c011d[_0x5268b4[_0x5d8d('0x39')]][_0x5d8d('0x37')]();}else if(_0x5268b4['type']==='customVariable'&&_0x5268b4[_0x5d8d('0x3a')]&&_0x5268b4[_0x5d8d('0x3a')][_0x5d8d('0x3b')]&&_0x5268b4['idField']&&_0x5268b4[_0x5d8d('0x36')]){_0x7afd57[_0x5268b4['idField']['toLowerCase']()]=_0x3c011d[_0x5268b4[_0x5d8d('0x3a')]['name'][_0x5d8d('0x32')]()][_0x5d8d('0x37')]();}});}return _0x7afd57;}function getTicket(_0x4340b3,_0xcca1ea,_0x1ed2af,_0x36395a,_0xa8d849,_0x2d3961){return function(_0x2f6f0d){logger[_0x5d8d('0x11')]('['+[_0x4340b3[_0x5d8d('0x12')]()]+_0x5d8d('0x3c'),_0x2f6f0d);return new Promise(function(_0x5d218a,_0xa226b7){var _0x733287=_0x4340b3[_0x5d8d('0x32')]()===_0x5d8d('0x3d')?_0x2f6f0d['userId']:_0x2f6f0d[_0x5d8d('0x3e')];var _0x4c4d9b={'method':_0x5d8d('0x24'),'uri':_0x1ed2af+_0x5d8d('0x3f')+'?'+_0x2d3961,'body':Object[_0x5d8d('0x40')]({},{'active':_0x5d8d('0x1c'),'caller_id':_0x733287,'assigned_to':_0x2f6f0d[_0x5d8d('0x1d')],'short_description':intUtil[_0x5d8d('0x41')](_0x36395a[_0x5d8d('0x42')],_0xa8d849,'\x20'),'description':intUtil['getString'](_0x36395a[_0x5d8d('0x43')],_0xa8d849,'\x0a')},getCustomFields(_0x36395a[_0x5d8d('0x44')],_0xa8d849)),'auth':_0xcca1ea,'json':!![]};return rp(_0x4c4d9b)['then'](function(_0x382d53){logger[_0x5d8d('0x11')]('['+[_0x4340b3['toUpperCase']()]+_0x5d8d('0x45'),_0x382d53[_0x5d8d('0x1b')]);_0x2f6f0d['ticketId']=_0x382d53[_0x5d8d('0x1b')][_0x5d8d('0x10')];_0x2f6f0d[_0x5d8d('0x46')]=_0x382d53[_0x5d8d('0x1b')]['number'];logger[_0x5d8d('0x11')]('['+[_0x4340b3[_0x5d8d('0x12')]()]+']\x20getTicket\x20crm',_0x2f6f0d);_0x5d218a(_0x2f6f0d);})[_0x5d8d('0x21')](function(_0x3bea25){logger[_0x5d8d('0x13')]('['+[_0x4340b3[_0x5d8d('0x12')]()]+']',_0x3bea25[_0x5d8d('0x14')]);_0xa226b7(_0x3bea25['message']);});});};}function createRemoteTag(_0x566ca8,_0x48a09d,_0x5ecb54,_0x50bd16){return new Promise(function(_0x3ae00d,_0x132a1a){var _0x292425={'method':'POST','uri':_0x5ecb54+_0x5d8d('0x47')+'?'+_0x50bd16,'body':{'short_description':_0x566ca8,'global':!![],'active':!![],'name':_0x566ca8},'auth':_0x48a09d,'json':!![]};return rp(_0x292425)[_0x5d8d('0xe')](function(_0xe6327b){var _0x379af1=_0xe6327b[_0x5d8d('0x1b')][_0x5d8d('0x10')];_0x3ae00d(_0x379af1);});});}function getRemoteTag(_0x1cd6c6,_0x80400,_0x273268,_0x1fc469,_0x3e1581){return new Promise(function(_0xe27d7c,_0x2706d0){var _0x2d9cff={'method':_0x5d8d('0x16'),'uri':_0x273268+_0x5d8d('0x47')+_0x5d8d('0x48')+_0x1cd6c6+'&'+_0x1fc469,'auth':_0x80400,'json':!![]};return rp(_0x2d9cff)[_0x5d8d('0xe')](function(_0x646b8d){if(_0x646b8d[_0x5d8d('0x1b')][_0x5d8d('0xf')]>0x0){var _0x389e68=_0x646b8d[_0x5d8d('0x1b')][0x0][_0x5d8d('0x10')];_0xe27d7c(_0x389e68);}else{return createRemoteTag(_0x1cd6c6,_0x80400,_0x273268,_0x1fc469)[_0x5d8d('0xe')](function(_0x15295c){_0xe27d7c(_0x15295c);});}});});}function assignTagToIncident(_0x508323,_0x8a998b,_0x1cb781,_0x14e79d,_0x4733a3){return new Promise(function(_0x31b669,_0x36b217){var _0x2efe0b={'method':_0x5d8d('0x24'),'uri':_0x1cb781+_0x5d8d('0x49')+'?'+_0x4733a3,'body':{'label':_0x508323,'table':_0x5d8d('0x3f'),'id_type':_0x5d8d('0x4a'),'table_key':_0x14e79d['ticketId'],'title':_0x5d8d('0x4b')+_0x14e79d[_0x5d8d('0x46')],'id_display':_0x14e79d[_0x5d8d('0x46')]},'auth':_0x8a998b,'json':!![]};return rp(_0x2efe0b)['then'](function(_0x1cb192){_0x31b669();})[_0x5d8d('0x21')](function(){_0x31b669();});});}function manageTags(_0x4b0183,_0x3bf89b,_0x260aee,_0x1d70ae,_0x5da52d,_0x3d9bdf,_0x5bc3e5){return new Promise(function(_0x218976,_0xe540db){var _0x3e6001=[];_0x3bf89b[_0x5d8d('0x2d')](function(_0x47f609){_0x3e6001['push'](getRemoteTag(_0x47f609,_0x260aee,_0x1d70ae,_0x3d9bdf,_0x5bc3e5));});return Promise[_0x5d8d('0x4c')](_0x3e6001)['then'](function(_0x550ecc){if(_0x550ecc[_0x5d8d('0xf')]){logger[_0x5d8d('0x11')]('['+[_0x4b0183[_0x5d8d('0x12')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x550ecc);var _0x2b5b67=[];_0x550ecc[_0x5d8d('0x2d')](function(_0x196169){_0x2b5b67[_0x5d8d('0x4d')](assignTagToIncident(_0x196169,_0x260aee,_0x1d70ae,_0x5da52d,_0x3d9bdf));});return Promise[_0x5d8d('0x4c')](_0x2b5b67)[_0x5d8d('0xe')](function(){_0x218976();})[_0x5d8d('0x21')](function(){_0x218976();});}else{_0x218976();}});});}function getTags(_0x5cae20,_0x3c0ae4,_0x1184ac,_0x26054c,_0x44bf4e,_0x23ec40){return function(_0x2eafb4){return new Promise(function(_0x5902dc,_0x1ad55b){var _0xabffa1=[];var _0x3705e2=_0x26054c[_0x5d8d('0x4e')];if(_0x3705e2&&_0x3705e2[_0x5d8d('0xf')]>0x0){_0xabffa1=_['map'](_0x3705e2,_0x5d8d('0x3b'));}if(_0xabffa1[_0x5d8d('0xf')]>0x0){return manageTags(_0x5cae20,_0xabffa1,_0x3c0ae4,_0x1184ac,_0x2eafb4,_0x44bf4e,_0x23ec40)[_0x5d8d('0xe')](function(){_0x5902dc(_0x2eafb4);});}else{_0x5902dc(_0x2eafb4);}});};}function emit(_0x4912ea,_0x2f4ad8,_0x43e0c9){var _0x5762cb=_0x5d8d('0x4f')+_0x5d8d('0x50')+_0x5d8d('0x51')+'%255EORDERBYDESCnumber';var _0x4e7815={'uri':_0x4912ea+_0x5d8d('0x52')+_0x43e0c9+_0x5762cb};io['to'](util['format'](_0x5d8d('0x53'),_0x2f4ad8))[_0x5d8d('0x54')](_0x5d8d('0x55'),_0x4e7815);}exports['cs']=function(_0x375076,_0x5a22ab,_0x50a443,_0x23b30c,_0x644f20,_0x55d031,_0x559502,_0x52b947){var _0x43b2ef={};var _0x51b090={'user':_0x55d031[_0x5d8d('0x56')],'pass':_0x55d031[_0x5d8d('0x57')]};var _0x3fb0df=_0x5d8d('0x58');var _0x5610c9='sysparm_display_value=true';_0x55d031[_0x5d8d('0x59')]=intUtil[_0x5d8d('0x5a')](_0x55d031['remoteUri']);_0x55d031['serverUrl']=intUtil[_0x5d8d('0x5a')](_0x55d031[_0x5d8d('0x5b')]);var _0x46b785=util[_0x5d8d('0x5c')](_0x5d8d('0x5d'),_0x55d031[_0x5d8d('0x59')]);_0x43b2ef[_0x5d8d('0x18')]=!_[_0x5d8d('0x5e')](_0x23b30c)?_0x23b30c[_0x5d8d('0x5f')]:null;_0x43b2ef[_0x5d8d('0x1f')]=_0x55d031[_0x5d8d('0x5f')];_0x43b2ef[_0x5d8d('0x26')]=_0x52b947[_0x5d8d('0x32')]()==='outbound'?_0x5a22ab[_0x5d8d('0x60')]:_0x5a22ab[_0x5d8d('0x61')];_0x43b2ef[_0x5d8d('0x62')]=_0x52b947===_0x5d8d('0x63')||_0x52b947==='unmanaged'?_0x5d8d('0x63'):'outbound';var _0x1b9074=util[_0x5d8d('0x5c')](_0x5d8d('0x64'),_0x55d031[_0x5d8d('0x5b')],_0x5a22ab[_0x5d8d('0x65')],md5(_0x5a22ab[_0x5d8d('0x65')]));if(_0x644f20&&_0x644f20[_0x5d8d('0x66')]){logger['info'](_0x5d8d('0x67'),_0x5d8d('0x68'));_0x5a22ab['recordingURL']=_0x1b9074;}else if(_0x559502&&_0x559502['recordingFormat']&&_0x559502['recordingFormat']!==_0x5d8d('0x69')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x5a22ab[_0x5d8d('0x6a')]=_0x1b9074;}else{_0x5a22ab['recordingURL']='';}return getAdminUser(_0x52b947,_0x51b090,_0x43b2ef,_0x46b785,_0x5610c9,_0x3fb0df)[_0x5d8d('0xe')](getUser(_0x52b947,_0x51b090,_0x46b785,_0x5610c9,_0x3fb0df))[_0x5d8d('0xe')](getEndUser(_0x52b947,_0x51b090,_0x46b785,_0x5610c9,_0x3fb0df))[_0x5d8d('0xe')](getTicket(_0x52b947,_0x51b090,_0x46b785,_0x50a443,_0x5a22ab,_0x5610c9))[_0x5d8d('0xe')](function(_0x4430a3){logger[_0x5d8d('0x11')](util[_0x5d8d('0x5c')](_0x5d8d('0x6b'),_0x4430a3['ticketId']));logger['info'](util[_0x5d8d('0x5c')](_0x5d8d('0x6c'),_0x52b947));if(_0x52b947!=='unmanaged'){logger[_0x5d8d('0x11')]('['+[_0x52b947[_0x5d8d('0x12')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x55d031['remoteUri'],_0x23b30c[_0x5d8d('0x3b')],_0x4430a3[_0x5d8d('0x6d')]);}})[_0x5d8d('0x21')](function(_0x1ec3ef){logger['error']('['+[_0x52b947[_0x5d8d('0x12')]()]+_0x5d8d('0x6e'),util[_0x5d8d('0x6f')](_0x1ec3ef,{'showHidden':!![],'depth':null}));});};
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