Built motion from commit (unavailable).|2.5.25
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 49e5c89..ff919c4 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xb016=['none','[OUTBOUND]','Recording\x20is\x20enabled!','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','bluebird','md5','./util','../../../../config/environment','../../../../config/logger','servicenow','defaults','redis','localhost','then','result','adminId','info','],\x20getAdminUser\x20crm','catch','error','toUpperCase','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','true','userId','sys_id','adminEmail','],\x20getUser\x20crm','message',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','GET','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','variableName','Variable','name','toString',']\x20getTicket\x20input\x20crm','getString','Descriptions',']\x20POST\x20incident\x20entity\x20schema','ticketId','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','Incident','Incident\x20-\x20','ticketNumber','forEach','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','outbound','destcalleridnum','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','recordingFormat'];(function(_0x5cbebe,_0x48d959){var _0x583ab9=function(_0x55a3ce){while(--_0x55a3ce){_0x5cbebe['push'](_0x5cbebe['shift']());}};_0x583ab9(++_0x48d959);}(_0xb016,0x159));var _0x6b01=function(_0x136909,_0x10802b){_0x136909=_0x136909-0x0;var _0x3063d5=_0xb016[_0x136909];return _0x3063d5;};'use strict';var _=require(_0x6b01('0x0'));var Promise=require(_0x6b01('0x1'));var rp=require('request-promise');var util=require('util');var md5=require(_0x6b01('0x2'));var Redis=require('ioredis');var intUtil=require(_0x6b01('0x3'));var config=require(_0x6b01('0x4'));var logger=require(_0x6b01('0x5'))(_0x6b01('0x6'));config['redis']=_[_0x6b01('0x7')](config[_0x6b01('0x8')],{'host':_0x6b01('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function getAdminUser(_0x374aab,_0x39f9fa,_0x526a7d,_0x5f4636,_0x92bf23,_0x1cb3a6){return new Promise(function(_0x2c4e48,_0x242394){var _0xab37c={'method':'GET','uri':_0x5f4636+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x92bf23+'&'+_0x1cb3a6,'auth':_0x39f9fa,'json':!![]};return rp(_0xab37c)[_0x6b01('0xa')](function(_0x24049f){if(_0x24049f[_0x6b01('0xb')]['length']>0x0){_0x526a7d[_0x6b01('0xc')]=_0x24049f['result'][0x0]['sys_id'];}logger[_0x6b01('0xd')]('['+[_0x374aab['toUpperCase']()]+_0x6b01('0xe'),_0x526a7d);_0x2c4e48(_0x526a7d);})[_0x6b01('0xf')](function(_0x47c09f){logger[_0x6b01('0x10')]('['+[_0x374aab['toUpperCase']()]+']',_0x47c09f['message']);_0x242394(_0x47c09f['message']);});});}function getUser(_0x3d4666,_0x4cbd38,_0x5b2f60,_0x3a259f,_0x327e86){return function(_0x20dd83){logger[_0x6b01('0xd')]('['+[_0x3d4666[_0x6b01('0x11')]()]+_0x6b01('0x12'),_0x20dd83);return new Promise(function(_0x122769,_0x33ffe8){if(intUtil[_0x6b01('0x13')](_0x20dd83[_0x6b01('0x14')])){var _0x18f336={'method':'GET','uri':_0x5b2f60+_0x6b01('0x15')+_0x20dd83[_0x6b01('0x14')]+'&'+_0x3a259f+'&'+_0x327e86,'auth':_0x4cbd38,'json':!![]};logger[_0x6b01('0xd')]('['+[_0x3d4666[_0x6b01('0x11')]()]+_0x6b01('0x16'),_0x18f336);return rp(_0x18f336)[_0x6b01('0xa')](function(_0x33753f){logger[_0x6b01('0xd')]('['+[_0x3d4666['toUpperCase']()]+_0x6b01('0x17'),_0x33753f);if(_0x33753f[_0x6b01('0xb')][_0x6b01('0x18')]>0x0&&String(_0x33753f[_0x6b01('0xb')][0x0][_0x6b01('0x19')])===_0x6b01('0x1a')){_0x20dd83[_0x6b01('0x1b')]=_0x33753f['result'][0x0][_0x6b01('0x1c')];}else{_0x20dd83[_0x6b01('0x1b')]=_0x20dd83[_0x6b01('0xc')];_0x20dd83['userEmail']=_0x20dd83[_0x6b01('0x1d')];}logger[_0x6b01('0xd')]('['+[_0x3d4666[_0x6b01('0x11')]()]+_0x6b01('0x1e'),_0x20dd83);_0x122769(_0x20dd83);})[_0x6b01('0xf')](function(_0x2456e9){logger[_0x6b01('0x10')]('['+[_0x3d4666[_0x6b01('0x11')]()]+']',_0x2456e9[_0x6b01('0x1f')]);_0x33ffe8(_0x2456e9[_0x6b01('0x1f')]);});}else{logger[_0x6b01('0xd')]('['+[_0x3d4666[_0x6b01('0x11')]()]+_0x6b01('0x20'));_0x20dd83['userId']=_0x20dd83[_0x6b01('0xc')];_0x20dd83[_0x6b01('0x14')]=_0x20dd83[_0x6b01('0x1d')];_0x122769(_0x20dd83);}});};}function createEndUser(_0x21f165,_0x68491,_0x528cbd,_0x54f030,_0x3fae61){logger[_0x6b01('0xd')]('['+[_0x21f165[_0x6b01('0x11')]()]+_0x6b01('0x21'),_0x528cbd);return new Promise(function(_0x2a894e,_0x25d38d){var _0x542ca0={'method':_0x6b01('0x22'),'uri':_0x54f030+'sys_user?'+_0x3fae61,'body':{'user_name':_0x528cbd[_0x6b01('0x23')],'roles':'user','first_name':_0x528cbd[_0x6b01('0x23')],'active':_0x6b01('0x1a'),'date_format':_0x6b01('0x24'),'phone':_0x528cbd[_0x6b01('0x23')]},'auth':_0x68491,'json':!![]};return rp(_0x542ca0)[_0x6b01('0xa')](function(_0x54575c){logger[_0x6b01('0xd')]('['+[_0x21f165[_0x6b01('0x11')]()]+_0x6b01('0x25'),_0x54575c['result']);_0x528cbd['endUserId']=_0x54575c[_0x6b01('0xb')]['sys_id'];_0x2a894e(_0x528cbd);})[_0x6b01('0xf')](function(_0x2f517a){logger[_0x6b01('0x10')]('['+[_0x21f165['toUpperCase']()]+']',_0x2f517a[_0x6b01('0x1f')]);_0x25d38d(_0x2f517a[_0x6b01('0x1f')]);});});}function getEndUser(_0x186a6d,_0x5c0138,_0x45c63f,_0x2ca8d9,_0x375207){return function(_0x2eb34f){logger[_0x6b01('0xd')]('['+[_0x186a6d['toUpperCase']()]+_0x6b01('0x26'),_0x2eb34f);return new Promise(function(_0x20ee6d,_0x1c9744){var _0x5269c7={'method':_0x6b01('0x27'),'uri':_0x45c63f+_0x6b01('0x28')+_0x2eb34f[_0x6b01('0x23')]+'&'+_0x2ca8d9+'&'+_0x375207,'auth':_0x5c0138,'json':!![]};return rp(_0x5269c7)[_0x6b01('0xa')](function(_0x4983ae){if(_0x4983ae[_0x6b01('0xb')]['length']>0x0){_0x2eb34f[_0x6b01('0x29')]=_0x4983ae[_0x6b01('0xb')][0x0][_0x6b01('0x1c')];logger[_0x6b01('0xd')]('['+[_0x186a6d[_0x6b01('0x11')]()]+_0x6b01('0x2a'),_0x2eb34f);_0x20ee6d(_0x2eb34f);}else{return createEndUser(_0x186a6d,_0x5c0138,_0x2eb34f,_0x45c63f,_0x2ca8d9)[_0x6b01('0xa')](function(_0x574910){logger[_0x6b01('0xd')]('['+[_0x186a6d[_0x6b01('0x11')]()]+_0x6b01('0x2b'),_0x574910);_0x20ee6d(_0x574910);});}})[_0x6b01('0xf')](function(_0x1ca3aa){logger[_0x6b01('0x10')]('['+[_0x186a6d[_0x6b01('0x11')]()]+']',_0x1ca3aa[_0x6b01('0x1f')]);_0x1c9744(_0x1ca3aa['message']);});});};}function getCustomFields(_0x2c42c3,_0x55907f){var _0x336a67={};if(_0x2c42c3[_0x6b01('0x18')]>0x0){_['forEach'](_0x2c42c3,function(_0x37ae5d){if(_[_0x6b01('0x2c')]([_0x6b01('0x2d'),_0x6b01('0x2e')],_0x37ae5d[_0x6b01('0x2f')])&&_0x37ae5d[_0x6b01('0x30')]&&!_0x37ae5d[_0x6b01('0x31')]){_0x336a67[_0x37ae5d[_0x6b01('0x30')][_0x6b01('0x32')]()]=_0x37ae5d[_0x6b01('0x33')]['toString']();}else if(_[_0x6b01('0x2c')]([_0x6b01('0x2d'),'picklist'],_0x37ae5d['type'])&&_0x37ae5d[_0x6b01('0x34')]&&_0x37ae5d[_0x6b01('0x31')]){_0x336a67[_0x37ae5d['idField'][_0x6b01('0x32')]()]=_0x37ae5d[_0x6b01('0x33')]['toString']();}else if(_0x37ae5d[_0x6b01('0x2f')]==='variable'&&_0x37ae5d[_0x6b01('0x35')]&&_0x37ae5d[_0x6b01('0x34')]&&_0x37ae5d[_0x6b01('0x31')]){_0x336a67[_0x37ae5d['idField'][_0x6b01('0x32')]()]=_0x55907f[_0x37ae5d[_0x6b01('0x35')]]['toString']();}else if(_0x37ae5d['type']==='customVariable'&&_0x37ae5d[_0x6b01('0x36')]&&_0x37ae5d[_0x6b01('0x36')][_0x6b01('0x37')]&&_0x37ae5d[_0x6b01('0x34')]&&_0x37ae5d[_0x6b01('0x31')]){_0x336a67[_0x37ae5d[_0x6b01('0x34')]['toLowerCase']()]=_0x55907f[_0x37ae5d[_0x6b01('0x36')][_0x6b01('0x37')][_0x6b01('0x32')]()][_0x6b01('0x38')]();}});}return _0x336a67;}function getTicket(_0xc882a7,_0x795429,_0x4fed93,_0x1fd975,_0x58a91a,_0x52b8dd){return function(_0xe09aca){logger[_0x6b01('0xd')]('['+[_0xc882a7['toUpperCase']()]+_0x6b01('0x39'),_0xe09aca);return new Promise(function(_0x27442e,_0x146cc4){var _0x531361=_0xc882a7['toLowerCase']()==='outbound'?_0xe09aca[_0x6b01('0x1b')]:_0xe09aca[_0x6b01('0x29')];var _0x518d94={'method':_0x6b01('0x22'),'uri':_0x4fed93+'incident'+'?'+_0x52b8dd,'body':Object['assign']({},{'active':'true','caller_id':_0x531361,'assigned_to':_0xe09aca[_0x6b01('0x1b')],'short_description':intUtil[_0x6b01('0x3a')](_0x1fd975['Subjects'],_0x58a91a,'\x20'),'description':intUtil['getString'](_0x1fd975[_0x6b01('0x3b')],_0x58a91a,'\x0a')},getCustomFields(_0x1fd975['Fields'],_0x58a91a)),'auth':_0x795429,'json':!![]};return rp(_0x518d94)[_0x6b01('0xa')](function(_0x22bfdd){logger[_0x6b01('0xd')]('['+[_0xc882a7[_0x6b01('0x11')]()]+_0x6b01('0x3c'),_0x22bfdd['result']);_0xe09aca[_0x6b01('0x3d')]=_0x22bfdd[_0x6b01('0xb')][_0x6b01('0x1c')];_0xe09aca['ticketNumber']=_0x22bfdd[_0x6b01('0xb')][_0x6b01('0x3e')];logger['info']('['+[_0xc882a7[_0x6b01('0x11')]()]+_0x6b01('0x3f'),_0xe09aca);_0x27442e(_0xe09aca);})[_0x6b01('0xf')](function(_0x107e3f){logger['error']('['+[_0xc882a7['toUpperCase']()]+']',_0x107e3f[_0x6b01('0x1f')]);_0x146cc4(_0x107e3f['message']);});});};}function createRemoteTag(_0x4f7332,_0x1161e9,_0x14cbed,_0x5b5c0c){return new Promise(function(_0x2bf4b5,_0xaad732){var _0x5c94ae={'method':_0x6b01('0x22'),'uri':_0x14cbed+_0x6b01('0x40')+'?'+_0x5b5c0c,'body':{'short_description':_0x4f7332,'global':!![],'active':!![],'name':_0x4f7332},'auth':_0x1161e9,'json':!![]};return rp(_0x5c94ae)[_0x6b01('0xa')](function(_0x20b14c){var _0x229501=_0x20b14c['result'][_0x6b01('0x1c')];_0x2bf4b5(_0x229501);});});}function getRemoteTag(_0x51ccf0,_0xf50606,_0x331815,_0x415fdd,_0x52fd21){return new Promise(function(_0x9d074c,_0x39060b){var _0x360946={'method':_0x6b01('0x27'),'uri':_0x331815+'label'+_0x6b01('0x41')+_0x51ccf0+'&'+_0x415fdd,'auth':_0xf50606,'json':!![]};return rp(_0x360946)[_0x6b01('0xa')](function(_0x1aa714){if(_0x1aa714['result']['length']>0x0){var _0x465e02=_0x1aa714[_0x6b01('0xb')][0x0][_0x6b01('0x1c')];_0x9d074c(_0x465e02);}else{return createRemoteTag(_0x51ccf0,_0xf50606,_0x331815,_0x415fdd)['then'](function(_0x21b99f){_0x9d074c(_0x21b99f);});}});});}function assignTagToIncident(_0x121546,_0x35fa78,_0x5459d5,_0x54b3ae,_0x75b16f){return new Promise(function(_0x3e4bd3,_0x4ec052){var _0x3e16e8={'method':_0x6b01('0x22'),'uri':_0x5459d5+_0x6b01('0x42')+'?'+_0x75b16f,'body':{'label':_0x121546,'table':_0x6b01('0x43'),'id_type':_0x6b01('0x44'),'table_key':_0x54b3ae[_0x6b01('0x3d')],'title':_0x6b01('0x45')+_0x54b3ae[_0x6b01('0x46')],'id_display':_0x54b3ae[_0x6b01('0x46')]},'auth':_0x35fa78,'json':!![]};return rp(_0x3e16e8)['then'](function(_0x2aa892){_0x3e4bd3();})[_0x6b01('0xf')](function(){_0x3e4bd3();});});}function manageTags(_0x25aa1f,_0x212ad4,_0x12c8ee,_0x38e373,_0x4d710a,_0x289294,_0x281e55){return new Promise(function(_0x5dd77b,_0x3f955d){var _0x25b39b=[];_0x212ad4[_0x6b01('0x47')](function(_0x2888c0){_0x25b39b[_0x6b01('0x48')](getRemoteTag(_0x2888c0,_0x12c8ee,_0x38e373,_0x289294,_0x281e55));});return Promise[_0x6b01('0x49')](_0x25b39b)['then'](function(_0x523102){if(_0x523102[_0x6b01('0x18')]){logger[_0x6b01('0xd')]('['+[_0x25aa1f[_0x6b01('0x11')]()]+_0x6b01('0x4a'),_0x523102);var _0x728ae2=[];_0x523102[_0x6b01('0x47')](function(_0x59bf90){_0x728ae2[_0x6b01('0x48')](assignTagToIncident(_0x59bf90,_0x12c8ee,_0x38e373,_0x4d710a,_0x289294));});return Promise[_0x6b01('0x49')](_0x728ae2)[_0x6b01('0xa')](function(){_0x5dd77b();})[_0x6b01('0xf')](function(){_0x5dd77b();});}else{_0x5dd77b();}});});}function getTags(_0x427843,_0xf31bfa,_0x1e0504,_0x582bff,_0x3ea965,_0x4cb00d){return function(_0x1f83a9){return new Promise(function(_0x4623d9,_0x293340){var _0x48bfcd=[];var _0x297704=_0x582bff[_0x6b01('0x4b')];if(_0x297704&&_0x297704[_0x6b01('0x18')]>0x0){_0x48bfcd=_[_0x6b01('0x4c')](_0x297704,_0x6b01('0x37'));}if(_0x48bfcd[_0x6b01('0x18')]>0x0){return manageTags(_0x427843,_0x48bfcd,_0xf31bfa,_0x1e0504,_0x1f83a9,_0x3ea965,_0x4cb00d)[_0x6b01('0xa')](function(){_0x4623d9(_0x1f83a9);});}else{_0x4623d9(_0x1f83a9);}});};}function emit(_0x17481f,_0x357f54,_0x1e0e00){var _0x350e68=_0x6b01('0x4d')+_0x6b01('0x4e')+_0x6b01('0x4f')+_0x6b01('0x50');var _0x13ceac={'uri':_0x17481f+_0x6b01('0x51')+_0x1e0e00+_0x350e68};io['to'](util[_0x6b01('0x52')](_0x6b01('0x53'),_0x357f54))['emit'](_0x6b01('0x54'),_0x13ceac);}exports['cs']=function(_0x263346,_0x40ad79,_0x246299,_0x1c419c,_0x250889,_0x40931a,_0x17468f,_0x194599){var _0xf94448={};var _0x1a9d5a={'user':_0x40931a[_0x6b01('0x55')],'pass':_0x40931a[_0x6b01('0x56')]};var _0x30171f=_0x6b01('0x57');var _0x5dd5ca=_0x6b01('0x58');_0x40931a[_0x6b01('0x59')]=intUtil[_0x6b01('0x5a')](_0x40931a[_0x6b01('0x59')]);_0x40931a[_0x6b01('0x5b')]=intUtil[_0x6b01('0x5a')](_0x40931a[_0x6b01('0x5b')]);var _0x457e5c=util[_0x6b01('0x52')](_0x6b01('0x5c'),_0x40931a[_0x6b01('0x59')]);_0xf94448[_0x6b01('0x14')]=!_[_0x6b01('0x5d')](_0x1c419c)?_0x1c419c[_0x6b01('0x5e')]:null;_0xf94448[_0x6b01('0x1d')]=_0x40931a[_0x6b01('0x5e')];_0xf94448[_0x6b01('0x23')]=_0x194599[_0x6b01('0x32')]()===_0x6b01('0x5f')?_0x40ad79[_0x6b01('0x60')]:_0x40ad79['calleridnum'];_0xf94448['callDirection']=_0x194599==='queue'||_0x194599==='unmanaged'?_0x6b01('0x61'):'outbound';var _0x566cd7=util['format'](_0x6b01('0x62'),_0x40931a['serverUrl'],_0x40ad79[_0x6b01('0x63')],md5(_0x40ad79[_0x6b01('0x63')]));if(_0x250889&&_0x250889[_0x6b01('0x64')]){logger[_0x6b01('0xd')](_0x6b01('0x65'),'Recording\x20is\x20enabled!');_0x40ad79['recordingURL']=_0x566cd7;}else if(_0x17468f&&_0x17468f[_0x6b01('0x66')]&&_0x17468f[_0x6b01('0x66')]!==_0x6b01('0x67')){logger['info'](_0x6b01('0x68'),_0x6b01('0x69'));_0x40ad79[_0x6b01('0x6a')]=_0x566cd7;}else{_0x40ad79[_0x6b01('0x6a')]='';}return getAdminUser(_0x194599,_0x1a9d5a,_0xf94448,_0x457e5c,_0x5dd5ca,_0x30171f)[_0x6b01('0xa')](getUser(_0x194599,_0x1a9d5a,_0x457e5c,_0x5dd5ca,_0x30171f))['then'](getEndUser(_0x194599,_0x1a9d5a,_0x457e5c,_0x5dd5ca,_0x30171f))[_0x6b01('0xa')](getTicket(_0x194599,_0x1a9d5a,_0x457e5c,_0x246299,_0x40ad79,_0x5dd5ca))['then'](function(_0x1a03e4){logger[_0x6b01('0xd')](util[_0x6b01('0x52')](_0x6b01('0x6b'),_0x1a03e4[_0x6b01('0x3d')]));logger['info'](util[_0x6b01('0x52')](_0x6b01('0x6c'),_0x194599));if(_0x194599!==_0x6b01('0x6d')){logger[_0x6b01('0xd')]('['+[_0x194599['toUpperCase']()]+']',_0x6b01('0x6e'));emit(_0x40931a[_0x6b01('0x59')],_0x1c419c[_0x6b01('0x37')],_0x1a03e4[_0x6b01('0x3d')]);}})[_0x6b01('0xf')](function(_0x464265){logger['error']('['+[_0x194599['toUpperCase']()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0x6b01('0x6f')](_0x464265,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xfff0=['call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','util','ioredis','./util','../../../../config/environment','servicenow','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','toUpperCase','catch','error','],\x20getUser\x20input\x20crm','userEmail','sys_user?sysparm_query=email%3D','info','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminEmail','],\x20getUser\x20crm','message',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','user','endUserNumber','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','string','picklist','type','nameField','toLowerCase','content','idField','customField','variable','variableName','toString','customVariable','Variable','name','outbound','assign','getString','Subjects','Fields','ticketId','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','Incident','Incident\x20-\x20','forEach','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','user:%s','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','callDirection','unmanaged','queue','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','The\x20ticket\x20ID\x20is:\x20%s'];(function(_0x3f32b4,_0x2d46e1){var _0x435bc6=function(_0x331bed){while(--_0x331bed){_0x3f32b4['push'](_0x3f32b4['shift']());}};_0x435bc6(++_0x2d46e1);}(_0xfff0,0x139));var _0x0fff=function(_0x239125,_0x2ca893){_0x239125=_0x239125-0x0;var _0x3e643c=_0xfff0[_0x239125];return _0x3e643c;};'use strict';var _=require('lodash');var Promise=require(_0x0fff('0x0'));var rp=require(_0x0fff('0x1'));var util=require(_0x0fff('0x2'));var md5=require('md5');var Redis=require(_0x0fff('0x3'));var intUtil=require(_0x0fff('0x4'));var config=require(_0x0fff('0x5'));var logger=require('../../../../config/logger')(_0x0fff('0x6'));config[_0x0fff('0x7')]=_['defaults'](config[_0x0fff('0x7')],{'host':_0x0fff('0x8'),'port':0x18eb});var io=require(_0x0fff('0x9'))(new Redis(config['redis']));function getAdminUser(_0x24cfb0,_0x5e9672,_0x1f2658,_0x5304a5,_0x41cfd9,_0x3db6f6){return new Promise(function(_0x4cc3f3,_0x227d28){var _0x377b2f={'method':_0x0fff('0xa'),'uri':_0x5304a5+_0x0fff('0xb')+'&'+_0x41cfd9+'&'+_0x3db6f6,'auth':_0x5e9672,'json':!![]};return rp(_0x377b2f)[_0x0fff('0xc')](function(_0x20c88b){if(_0x20c88b[_0x0fff('0xd')][_0x0fff('0xe')]>0x0){_0x1f2658[_0x0fff('0xf')]=_0x20c88b[_0x0fff('0xd')][0x0][_0x0fff('0x10')];}logger['info']('['+[_0x24cfb0[_0x0fff('0x11')]()]+'],\x20getAdminUser\x20crm',_0x1f2658);_0x4cc3f3(_0x1f2658);})[_0x0fff('0x12')](function(_0x431efa){logger[_0x0fff('0x13')]('['+[_0x24cfb0[_0x0fff('0x11')]()]+']',_0x431efa['message']);_0x227d28(_0x431efa['message']);});});}function getUser(_0x1daf30,_0x50a9e4,_0x5636fd,_0x51ceea,_0x1fb430){return function(_0x41e2e7){logger['info']('['+[_0x1daf30[_0x0fff('0x11')]()]+_0x0fff('0x14'),_0x41e2e7);return new Promise(function(_0x540a67,_0x528071){if(intUtil['validateEmail'](_0x41e2e7[_0x0fff('0x15')])){var _0x606792={'method':_0x0fff('0xa'),'uri':_0x5636fd+_0x0fff('0x16')+_0x41e2e7[_0x0fff('0x15')]+'&'+_0x51ceea+'&'+_0x1fb430,'auth':_0x50a9e4,'json':!![]};logger[_0x0fff('0x17')]('['+[_0x1daf30['toUpperCase']()]+_0x0fff('0x18'),_0x606792);return rp(_0x606792)[_0x0fff('0xc')](function(_0x48e6f9){logger['info']('['+[_0x1daf30['toUpperCase']()]+_0x0fff('0x19'),_0x48e6f9);if(_0x48e6f9[_0x0fff('0xd')][_0x0fff('0xe')]>0x0&&String(_0x48e6f9[_0x0fff('0xd')][0x0]['active'])===_0x0fff('0x1a')){_0x41e2e7[_0x0fff('0x1b')]=_0x48e6f9[_0x0fff('0xd')][0x0][_0x0fff('0x10')];}else{_0x41e2e7[_0x0fff('0x1b')]=_0x41e2e7[_0x0fff('0xf')];_0x41e2e7['userEmail']=_0x41e2e7[_0x0fff('0x1c')];}logger[_0x0fff('0x17')]('['+[_0x1daf30[_0x0fff('0x11')]()]+_0x0fff('0x1d'),_0x41e2e7);_0x540a67(_0x41e2e7);})[_0x0fff('0x12')](function(_0x23d9f8){logger['error']('['+[_0x1daf30[_0x0fff('0x11')]()]+']',_0x23d9f8[_0x0fff('0x1e')]);_0x528071(_0x23d9f8[_0x0fff('0x1e')]);});}else{logger[_0x0fff('0x17')]('['+[_0x1daf30[_0x0fff('0x11')]()]+_0x0fff('0x1f'));_0x41e2e7[_0x0fff('0x1b')]=_0x41e2e7[_0x0fff('0xf')];_0x41e2e7[_0x0fff('0x15')]=_0x41e2e7[_0x0fff('0x1c')];_0x540a67(_0x41e2e7);}});};}function createEndUser(_0x40651c,_0x2c39e3,_0x495734,_0x7046a3,_0x2d1800){logger[_0x0fff('0x17')]('['+[_0x40651c[_0x0fff('0x11')]()]+_0x0fff('0x20'),_0x495734);return new Promise(function(_0x125844,_0x47dde0){var _0x31f9a4={'method':_0x0fff('0x21'),'uri':_0x7046a3+_0x0fff('0x22')+_0x2d1800,'body':{'user_name':_0x495734['endUserNumber'],'roles':_0x0fff('0x23'),'first_name':_0x495734[_0x0fff('0x24')],'active':'true','date_format':_0x0fff('0x25'),'phone':_0x495734[_0x0fff('0x24')]},'auth':_0x2c39e3,'json':!![]};return rp(_0x31f9a4)[_0x0fff('0xc')](function(_0x15ae24){logger[_0x0fff('0x17')]('['+[_0x40651c[_0x0fff('0x11')]()]+_0x0fff('0x26'),_0x15ae24[_0x0fff('0xd')]);_0x495734[_0x0fff('0x27')]=_0x15ae24[_0x0fff('0xd')]['sys_id'];_0x125844(_0x495734);})[_0x0fff('0x12')](function(_0x1c19f5){logger[_0x0fff('0x13')]('['+[_0x40651c[_0x0fff('0x11')]()]+']',_0x1c19f5[_0x0fff('0x1e')]);_0x47dde0(_0x1c19f5['message']);});});}function getEndUser(_0x56a991,_0x316057,_0x1a5ef6,_0x648285,_0x30a131){return function(_0x5c1797){logger[_0x0fff('0x17')]('['+[_0x56a991[_0x0fff('0x11')]()]+_0x0fff('0x28'),_0x5c1797);return new Promise(function(_0x1464e9,_0x4a4987){var _0x36a233={'method':_0x0fff('0xa'),'uri':_0x1a5ef6+_0x0fff('0x29')+_0x5c1797[_0x0fff('0x24')]+'&'+_0x648285+'&'+_0x30a131,'auth':_0x316057,'json':!![]};return rp(_0x36a233)[_0x0fff('0xc')](function(_0x43af7a){if(_0x43af7a[_0x0fff('0xd')][_0x0fff('0xe')]>0x0){_0x5c1797[_0x0fff('0x27')]=_0x43af7a[_0x0fff('0xd')][0x0][_0x0fff('0x10')];logger[_0x0fff('0x17')]('['+[_0x56a991['toUpperCase']()]+_0x0fff('0x2a'),_0x5c1797);_0x1464e9(_0x5c1797);}else{return createEndUser(_0x56a991,_0x316057,_0x5c1797,_0x1a5ef6,_0x648285)[_0x0fff('0xc')](function(_0x45ba02){logger[_0x0fff('0x17')]('['+[_0x56a991[_0x0fff('0x11')]()]+_0x0fff('0x2b'),_0x45ba02);_0x1464e9(_0x45ba02);});}})['catch'](function(_0x10ff9d){logger[_0x0fff('0x13')]('['+[_0x56a991[_0x0fff('0x11')]()]+']',_0x10ff9d[_0x0fff('0x1e')]);_0x4a4987(_0x10ff9d[_0x0fff('0x1e')]);});});};}function getCustomFields(_0x101151,_0x3dc0b8){var _0x425ec1={};if(_0x101151[_0x0fff('0xe')]>0x0){_['forEach'](_0x101151,function(_0x2cab47){if(_['includes']([_0x0fff('0x2c'),_0x0fff('0x2d')],_0x2cab47[_0x0fff('0x2e')])&&_0x2cab47['nameField']&&!_0x2cab47['customField']){_0x425ec1[_0x2cab47[_0x0fff('0x2f')][_0x0fff('0x30')]()]=_0x2cab47[_0x0fff('0x31')]['toString']();}else if(_['includes']([_0x0fff('0x2c'),'picklist'],_0x2cab47[_0x0fff('0x2e')])&&_0x2cab47[_0x0fff('0x32')]&&_0x2cab47[_0x0fff('0x33')]){_0x425ec1[_0x2cab47[_0x0fff('0x32')][_0x0fff('0x30')]()]=_0x2cab47[_0x0fff('0x31')]['toString']();}else if(_0x2cab47[_0x0fff('0x2e')]===_0x0fff('0x34')&&_0x2cab47[_0x0fff('0x35')]&&_0x2cab47[_0x0fff('0x32')]&&_0x2cab47[_0x0fff('0x33')]){_0x425ec1[_0x2cab47[_0x0fff('0x32')][_0x0fff('0x30')]()]=_0x3dc0b8[_0x2cab47['variableName']][_0x0fff('0x36')]();}else if(_0x2cab47[_0x0fff('0x2e')]===_0x0fff('0x37')&&_0x2cab47['Variable']&&_0x2cab47[_0x0fff('0x38')][_0x0fff('0x39')]&&_0x2cab47[_0x0fff('0x32')]&&_0x2cab47[_0x0fff('0x33')]){_0x425ec1[_0x2cab47[_0x0fff('0x32')][_0x0fff('0x30')]()]=_0x3dc0b8[_0x2cab47[_0x0fff('0x38')][_0x0fff('0x39')][_0x0fff('0x30')]()][_0x0fff('0x36')]();}});}return _0x425ec1;}function getTicket(_0x5aeafd,_0x539089,_0x3f97b6,_0x1ad309,_0x5c9dad,_0x38c058){return function(_0x1ca60f){logger[_0x0fff('0x17')]('['+[_0x5aeafd['toUpperCase']()]+']\x20getTicket\x20input\x20crm',_0x1ca60f);return new Promise(function(_0x2a0b10,_0x497704){var _0x5d87d7=_0x5aeafd[_0x0fff('0x30')]()===_0x0fff('0x3a')?_0x1ca60f[_0x0fff('0x1b')]:_0x1ca60f[_0x0fff('0x27')];var _0x3b4b8e={'method':_0x0fff('0x21'),'uri':_0x3f97b6+'incident'+'?'+_0x38c058,'body':Object[_0x0fff('0x3b')]({},{'active':_0x0fff('0x1a'),'caller_id':_0x5d87d7,'assigned_to':_0x1ca60f[_0x0fff('0x1b')],'short_description':intUtil[_0x0fff('0x3c')](_0x1ad309[_0x0fff('0x3d')],_0x5c9dad,'\x20'),'description':intUtil[_0x0fff('0x3c')](_0x1ad309['Descriptions'],_0x5c9dad,'\x0a')},getCustomFields(_0x1ad309[_0x0fff('0x3e')],_0x5c9dad)),'auth':_0x539089,'json':!![]};return rp(_0x3b4b8e)[_0x0fff('0xc')](function(_0x47f8db){logger[_0x0fff('0x17')]('['+[_0x5aeafd['toUpperCase']()]+']\x20POST\x20incident\x20entity\x20schema',_0x47f8db['result']);_0x1ca60f[_0x0fff('0x3f')]=_0x47f8db[_0x0fff('0xd')][_0x0fff('0x10')];_0x1ca60f[_0x0fff('0x40')]=_0x47f8db[_0x0fff('0xd')]['number'];logger[_0x0fff('0x17')]('['+[_0x5aeafd[_0x0fff('0x11')]()]+_0x0fff('0x41'),_0x1ca60f);_0x2a0b10(_0x1ca60f);})[_0x0fff('0x12')](function(_0x1f4288){logger['error']('['+[_0x5aeafd[_0x0fff('0x11')]()]+']',_0x1f4288[_0x0fff('0x1e')]);_0x497704(_0x1f4288[_0x0fff('0x1e')]);});});};}function createRemoteTag(_0x168f3a,_0x235d5a,_0x2e8242,_0x1af59f){return new Promise(function(_0x236da3,_0x306815){var _0x216e12={'method':_0x0fff('0x21'),'uri':_0x2e8242+_0x0fff('0x42')+'?'+_0x1af59f,'body':{'short_description':_0x168f3a,'global':!![],'active':!![],'name':_0x168f3a},'auth':_0x235d5a,'json':!![]};return rp(_0x216e12)[_0x0fff('0xc')](function(_0x2608be){var _0x422084=_0x2608be[_0x0fff('0xd')][_0x0fff('0x10')];_0x236da3(_0x422084);});});}function getRemoteTag(_0x130398,_0x1ffae7,_0x398513,_0x18c853,_0x50cfc9){return new Promise(function(_0x25d696,_0x2be0f7){var _0x4723a4={'method':_0x0fff('0xa'),'uri':_0x398513+'label'+_0x0fff('0x43')+_0x130398+'&'+_0x18c853,'auth':_0x1ffae7,'json':!![]};return rp(_0x4723a4)['then'](function(_0x3d6e54){if(_0x3d6e54[_0x0fff('0xd')][_0x0fff('0xe')]>0x0){var _0x22a0a0=_0x3d6e54['result'][0x0][_0x0fff('0x10')];_0x25d696(_0x22a0a0);}else{return createRemoteTag(_0x130398,_0x1ffae7,_0x398513,_0x18c853)[_0x0fff('0xc')](function(_0xd781d3){_0x25d696(_0xd781d3);});}});});}function assignTagToIncident(_0x226d6d,_0x4cf619,_0x5ba7e7,_0x449da4,_0x40b8f0){return new Promise(function(_0x147939,_0x2e91c6){var _0xa7ca7d={'method':_0x0fff('0x21'),'uri':_0x5ba7e7+'label_entry'+'?'+_0x40b8f0,'body':{'label':_0x226d6d,'table':'incident','id_type':_0x0fff('0x44'),'table_key':_0x449da4[_0x0fff('0x3f')],'title':_0x0fff('0x45')+_0x449da4[_0x0fff('0x40')],'id_display':_0x449da4[_0x0fff('0x40')]},'auth':_0x4cf619,'json':!![]};return rp(_0xa7ca7d)[_0x0fff('0xc')](function(_0x33eb07){_0x147939();})[_0x0fff('0x12')](function(){_0x147939();});});}function manageTags(_0x5f2fcc,_0x12fe95,_0x4ac266,_0x33ab8c,_0x145dd4,_0x163d8a,_0x56d5c5){return new Promise(function(_0x5bf369,_0x139cb3){var _0x504212=[];_0x12fe95[_0x0fff('0x46')](function(_0x5ce7ac){_0x504212[_0x0fff('0x47')](getRemoteTag(_0x5ce7ac,_0x4ac266,_0x33ab8c,_0x163d8a,_0x56d5c5));});return Promise[_0x0fff('0x48')](_0x504212)['then'](function(_0x3e04df){if(_0x3e04df[_0x0fff('0xe')]){logger['info']('['+[_0x5f2fcc[_0x0fff('0x11')]()]+_0x0fff('0x49'),_0x3e04df);var _0x1111c8=[];_0x3e04df['forEach'](function(_0xb33919){_0x1111c8[_0x0fff('0x47')](assignTagToIncident(_0xb33919,_0x4ac266,_0x33ab8c,_0x145dd4,_0x163d8a));});return Promise[_0x0fff('0x48')](_0x1111c8)[_0x0fff('0xc')](function(){_0x5bf369();})[_0x0fff('0x12')](function(){_0x5bf369();});}else{_0x5bf369();}});});}function getTags(_0xf4fb1e,_0x3813a0,_0x18aaca,_0x4072ac,_0x31848c,_0x1a5988){return function(_0x23d04a){return new Promise(function(_0x4a6ee1,_0x5cec8f){var _0x247819=[];var _0x59c65a=_0x4072ac['Tags'];if(_0x59c65a&&_0x59c65a[_0x0fff('0xe')]>0x0){_0x247819=_[_0x0fff('0x4a')](_0x59c65a,_0x0fff('0x39'));}if(_0x247819['length']>0x0){return manageTags(_0xf4fb1e,_0x247819,_0x3813a0,_0x18aaca,_0x23d04a,_0x31848c,_0x1a5988)['then'](function(){_0x4a6ee1(_0x23d04a);});}else{_0x4a6ee1(_0x23d04a);}});};}function emit(_0xf6dedb,_0x1f9869,_0x2e996c){var _0x2586c6='%26sysparm_record_target%3Dincident'+_0x0fff('0x4b')+_0x0fff('0x4c')+_0x0fff('0x4d');var _0x46164e={'uri':_0xf6dedb+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x2e996c+_0x2586c6};io['to'](util[_0x0fff('0x4e')](_0x0fff('0x4f'),_0x1f9869))['emit']('trigger:browser:url',_0x46164e);}exports['cs']=function(_0x33ed23,_0x1dac18,_0x2e91e0,_0x202344,_0x167e55,_0x50eaa6,_0x27cb67,_0x7b040){var _0x2c97c8={};var _0x2d77bd={'user':_0x50eaa6[_0x0fff('0x50')],'pass':_0x50eaa6['password']};var _0x5d57fc=_0x0fff('0x51');var _0x5e55c8=_0x0fff('0x52');_0x50eaa6[_0x0fff('0x53')]=intUtil[_0x0fff('0x54')](_0x50eaa6[_0x0fff('0x53')]);_0x50eaa6[_0x0fff('0x55')]=intUtil['stripTrailingSlash'](_0x50eaa6[_0x0fff('0x55')]);var _0x191872=util[_0x0fff('0x4e')](_0x0fff('0x56'),_0x50eaa6[_0x0fff('0x53')]);_0x2c97c8[_0x0fff('0x15')]=!_[_0x0fff('0x57')](_0x202344)?_0x202344[_0x0fff('0x58')]:null;_0x2c97c8[_0x0fff('0x1c')]=_0x50eaa6[_0x0fff('0x58')];_0x2c97c8[_0x0fff('0x24')]=_0x7b040['toLowerCase']()===_0x0fff('0x3a')?_0x1dac18[_0x0fff('0x59')]:_0x1dac18['calleridnum'];_0x2c97c8[_0x0fff('0x5a')]=_0x7b040==='queue'||_0x7b040===_0x0fff('0x5b')?_0x0fff('0x5c'):_0x0fff('0x3a');var _0x8799c2=util[_0x0fff('0x4e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x50eaa6[_0x0fff('0x55')],_0x1dac18[_0x0fff('0x5d')],md5(_0x1dac18['uniqueid']));if(_0x167e55&&_0x167e55[_0x0fff('0x5e')]){logger[_0x0fff('0x17')](_0x0fff('0x5f'),'Recording\x20is\x20enabled!');_0x1dac18[_0x0fff('0x60')]=_0x8799c2;}else if(_0x27cb67&&_0x27cb67[_0x0fff('0x61')]&&_0x27cb67['recordingFormat']!=='none'){logger[_0x0fff('0x17')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x1dac18[_0x0fff('0x60')]=_0x8799c2;}else{_0x1dac18[_0x0fff('0x60')]='';}return getAdminUser(_0x7b040,_0x2d77bd,_0x2c97c8,_0x191872,_0x5e55c8,_0x5d57fc)[_0x0fff('0xc')](getUser(_0x7b040,_0x2d77bd,_0x191872,_0x5e55c8,_0x5d57fc))['then'](getEndUser(_0x7b040,_0x2d77bd,_0x191872,_0x5e55c8,_0x5d57fc))['then'](getTicket(_0x7b040,_0x2d77bd,_0x191872,_0x2e91e0,_0x1dac18,_0x5e55c8))[_0x0fff('0xc')](function(_0x537515){logger[_0x0fff('0x17')](util[_0x0fff('0x4e')](_0x0fff('0x62'),_0x537515[_0x0fff('0x3f')]));logger[_0x0fff('0x17')](util[_0x0fff('0x4e')](_0x0fff('0x63'),_0x7b040));if(_0x7b040!=='unmanaged'){logger[_0x0fff('0x17')]('['+[_0x7b040[_0x0fff('0x11')]()]+']',_0x0fff('0x64'));emit(_0x50eaa6[_0x0fff('0x53')],_0x202344[_0x0fff('0x39')],_0x537515[_0x0fff('0x3f')]);}})['catch'](function(_0x3c5c83){logger['error']('['+[_0x7b040[_0x0fff('0x11')]()]+_0x0fff('0x65'),util[_0x0fff('0x66')](_0x3c5c83,{'showHidden':!![],'depth':null}));});};
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