// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x8889=['md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','defaults','redis','localhost','POST','info','Creating\x20new\x20ticket...','name','getString','Subjects','assigned_user_id','description','Descriptions','date_start','toISOString','slice','replace','duration_minutes','parent_id','parent_type','Contacts','parent_name','direction','length','forEach','variableName','push','idField','JSON','Calls','format','Basic\x20%s','get_server_info','stringify','get_entry_list','Employees','user_name','then','entry_list','find','name_value_list','resolve','value','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','user_id','Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','set_entry','<unknown>','Caller\x20-\x20%s','Enduser\x20created.','first_name','debug','[HTTP]','merge','type','string','nameField','customField','toLowerCase','content','toString','custom_fields','customVariable','Variable','password','xCALLY\x20Motion\x20integration','sessionID','Account\x20%d\x20is\x20not\x20valid','queue','remoteUri','serverUrl','stripTrailingSlash','%s/service/v4_1/rest.php','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','Fields','Inbound','The\x20Ticket\x20ID\x20is:','users','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','uri','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','contacts','version','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','trigger:browser:url','catch','unmanaged','lastevent','toUpperCase','isNil','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','error','lodash','request-promise','bluebird'];(function(_0xd5177e,_0x267b51){var _0x2da29c=function(_0x549131){while(--_0x549131){_0xd5177e['push'](_0xd5177e['shift']());}};_0x2da29c(++_0x267b51);}(_0x8889,0x1d9));var _0x9888=function(_0x5b1242,_0x2e5cb5){_0x5b1242=_0x5b1242-0x0;var _0x322220=_0x8889[_0x5b1242];return _0x322220;};'use strict';var _=require(_0x9888('0x0'));var rp=require(_0x9888('0x1'));var BPromise=require(_0x9888('0x2'));var md5=require(_0x9888('0x3'));var util=require(_0x9888('0x4'));var Redis=require(_0x9888('0x5'));var intUtil=require(_0x9888('0x6'));var config=require(_0x9888('0x7'));var logger=require(_0x9888('0x8'))('sugarcrm');config['redis']=_[_0x9888('0x9')](config[_0x9888('0xa')],{'host':_0x9888('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x9888('0xa')]));var def={'method':_0x9888('0xc'),'json':!![]};function emit(_0x5b8047,_0x25b2f9,_0x1449b2){io['to'](_0x5b8047)['emit'](_0x25b2f9,_0x1449b2);}function getTicket(_0x4a3937,_0x39cfca,_0x246253,_0x1f70f6,_0x55c39b,_0x2e5312,_0x452ffe,_0x44afb9){logger[_0x9888('0xd')](_0x9888('0xe'));var _0x3c5054=new Date();var _0x2d7811=[{'name':_0x9888('0xf'),'value':intUtil[_0x9888('0x10')](_0x1f70f6[_0x9888('0x11')],_0x55c39b,'\x20')},{'name':_0x9888('0x12'),'value':_0x39cfca['id']},{'name':'created_by','value':_0x39cfca['id']},{'name':_0x9888('0x13'),'value':intUtil[_0x9888('0x10')](_0x1f70f6[_0x9888('0x14')],_0x55c39b,'\x0a')},{'name':_0x9888('0x15'),'value':_0x3c5054[_0x9888('0x16')]()[_0x9888('0x17')](0x0,0x13)[_0x9888('0x18')]('T','\x20')},{'name':'duration_hours','value':'0'},{'name':_0x9888('0x19'),'value':'15'},{'name':_0x9888('0x1a'),'value':_0x246253['id']},{'name':_0x9888('0x1b'),'value':_0x9888('0x1c')},{'name':_0x9888('0x1d'),'value':_0x246253[_0x9888('0xf')]},{'name':_0x9888('0x1e'),'value':_0x44afb9}];if(_0x2e5312[_0x9888('0x1f')]){_[_0x9888('0x20')](_0x2e5312,function(_0x4de2b0){if(_0x55c39b[_0x4de2b0[_0x9888('0x21')]]){_0x2d7811[_0x9888('0x22')]({'name':_0x4de2b0[_0x9888('0x23')],'value':_0x55c39b[_0x4de2b0['variableName']]});}});}return request({'form':{'method':'set_entry','input_type':'JSON','response_type':_0x9888('0x24'),'rest_data':JSON['stringify']({'session':_0x452ffe['id'],'module_name':_0x9888('0x25'),'name_value_list':_0x2d7811})}});}function getAuth(_0x2210f8){return util[_0x9888('0x26')](_0x9888('0x27'),new Buffer(_0x2210f8['apiKey']+':X')['toString']('base64'));}function getServerInfo(_0x1d770b){return request({'form':{'method':_0x9888('0x28'),'input_type':_0x9888('0x24'),'response_type':_0x9888('0x24'),'rest_data':JSON[_0x9888('0x29')]({'session':_0x1d770b['id']})}});}function getUser(_0x465878,_0x4a6957,_0x470932){if(!_['isNil'](_0x4a6957)){logger[_0x9888('0xd')]('Getting\x20agent\x20with\x20name',_0x4a6957);return request({'form':{'method':_0x9888('0x2a'),'input_type':_0x9888('0x24'),'response_type':_0x9888('0x24'),'rest_data':JSON['stringify']({'session':_0x470932['id'],'module_name':_0x9888('0x2b'),'query':util[_0x9888('0x26')]('INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200',_0x4a6957),'order_by':'','offset':'0','select_fields':['id',_0x9888('0xf'),_0x9888('0x2c')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x9888('0x2d')](function(_0x105e5b){if(_0x105e5b[_0x9888('0x2e')][_0x9888('0x1f')]){var _0x21ef5f=_[_0x9888('0x2f')](_0x105e5b[_0x9888('0x2e')],function(_0x407bfb){return _0x407bfb[_0x9888('0x30')][_0x9888('0x2c')]['value']===_0x4a6957;});if(_0x21ef5f){logger[_0x9888('0xd')]('Agent\x20found!');return BPromise[_0x9888('0x31')]({'id':_0x21ef5f[_0x9888('0x30')]['id']['value'],'name':_0x21ef5f[_0x9888('0x30')]['name'][_0x9888('0x32')]});}}logger[_0x9888('0xd')](_0x9888('0x33'));return BPromise[_0x9888('0x31')]({'id':_0x470932[_0x9888('0x30')]['user_id']['value'],'name':_0x470932['name_value_list']['user_name'][_0x9888('0x32')]});});}else{logger[_0x9888('0xd')](_0x9888('0x34'));return BPromise[_0x9888('0x31')]({'id':_0x470932[_0x9888('0x30')][_0x9888('0x35')][_0x9888('0x32')],'name':_0x470932[_0x9888('0x30')][_0x9888('0x2c')][_0x9888('0x32')]});}}function getEndUser(_0x425f90,_0x3e76ea,_0x8ba800,_0x30d1dd){logger[_0x9888('0xd')](_0x9888('0x36'),_0x8ba800);return request({'form':{'method':_0x9888('0x2a'),'input_type':'JSON','response_type':_0x9888('0x24'),'rest_data':JSON[_0x9888('0x29')]({'session':_0x30d1dd['id'],'module_name':_0x9888('0x1c'),'query':util[_0x9888('0x26')](_0x9888('0x37'),_0x8ba800),'order_by':'','offset':'0','select_fields':['id',_0x9888('0xf'),_0x9888('0x38')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x836251){if(_0x836251[_0x9888('0x2e')][_0x9888('0x1f')]){var _0x4ac3e8=_[_0x9888('0x2f')](_0x836251['entry_list'],function(_0x5b2596){return _0x5b2596['name_value_list'][_0x9888('0x38')][_0x9888('0x32')]===_0x8ba800;});if(_0x4ac3e8){logger[_0x9888('0xd')](_0x9888('0x39'));return BPromise[_0x9888('0x31')]({'id':_0x4ac3e8[_0x9888('0x30')]['id'][_0x9888('0x32')],'name':_0x4ac3e8[_0x9888('0x30')][_0x9888('0xf')][_0x9888('0x32')],'phone':_0x4ac3e8[_0x9888('0x30')][_0x9888('0x38')]['value']});}}else{logger[_0x9888('0xd')](_0x9888('0x3a'));return request({'form':{'method':_0x9888('0x3b'),'input_type':_0x9888('0x24'),'response_type':_0x9888('0x24'),'rest_data':JSON[_0x9888('0x29')]({'session':_0x30d1dd['id'],'module_name':_0x9888('0x1c'),'name_value_list':[{'name':'first_name','value':_0x3e76ea!==_0x9888('0x3c')?_0x3e76ea:util[_0x9888('0x26')](_0x9888('0x3d'),_0x8ba800)},{'name':_0x9888('0x38'),'value':_0x8ba800}]})}})[_0x9888('0x2d')](function(_0x5c3f5d){logger['info'](_0x9888('0x3e'));return BPromise[_0x9888('0x31')]({'id':_0x5c3f5d['id'],'name':_0x5c3f5d['entry_list'][_0x9888('0x3f')][_0x9888('0x32')],'phone':_0x5c3f5d[_0x9888('0x2e')][_0x9888('0x38')][_0x9888('0x32')]});});}});}function request(_0x4fa50e){logger[_0x9888('0x40')](_0x9888('0x41'),JSON['stringify'](_0x4fa50e));return rp(_[_0x9888('0x42')](def,_0x4fa50e));}function getTags(_0x16ff86,_0x22792c){var _0x1a2a42=[];if(_0x16ff86&&_0x16ff86[_0x9888('0x1f')]>0x0){_0x1a2a42=_['map'](_0x16ff86,_0x22792c);}return _0x1a2a42;}function getCustomFields(_0xfecd70,_0x5dd749){var _0x87a138=[];var _0x2e57fb={'custom_fields':[]};if(_0xfecd70[_0x9888('0x1f')]>0x0){_[_0x9888('0x20')](_0xfecd70,function(_0x1656ea){if(_0x1656ea[_0x9888('0x43')]===_0x9888('0x44')&&_0x1656ea[_0x9888('0x45')]&&!_0x1656ea[_0x9888('0x46')]){_0x2e57fb[_0x1656ea[_0x9888('0x45')][_0x9888('0x47')]()]=_0x1656ea[_0x9888('0x48')][_0x9888('0x49')]();}else if(_0x1656ea['type']===_0x9888('0x44')&&_0x1656ea[_0x9888('0x23')]&&_0x1656ea[_0x9888('0x46')]){_0x2e57fb[_0x9888('0x4a')][_0x9888('0x22')]({'id':_0x1656ea[_0x9888('0x23')],'value':_0x1656ea[_0x9888('0x48')][_0x9888('0x49')]()});}else if(_0x1656ea[_0x9888('0x43')]==='variable'&&_0x1656ea[_0x9888('0x21')]&&_0x1656ea[_0x9888('0x23')]&&_0x1656ea[_0x9888('0x46')]){_0x5dd749[_0x1656ea['variableName']]&&_0x2e57fb['custom_fields']['push']({'id':_0x1656ea['idField'],'value':_0x5dd749[_0x1656ea['variableName']]['toString']()});}else if(_0x1656ea['type']===_0x9888('0x4b')&&_0x1656ea[_0x9888('0x4c')]&&_0x1656ea[_0x9888('0x4c')]['name']&&_0x1656ea[_0x9888('0x23')]&&_0x1656ea[_0x9888('0x46')]){_0x5dd749[_0x1656ea[_0x9888('0x4c')][_0x9888('0xf')][_0x9888('0x47')]()]&&_0x2e57fb['custom_fields']['push']({'id':_0x1656ea[_0x9888('0x23')],'value':_0x5dd749[_0x1656ea[_0x9888('0x4c')]['name'][_0x9888('0x47')]()]['toString']()});}});}return _0x2e57fb;}function getConnection(_0x2b969f){return request({'method':_0x9888('0xc'),'form':{'method':'login','input_type':_0x9888('0x24'),'response_type':_0x9888('0x24'),'rest_data':JSON[_0x9888('0x29')]({'user_auth':{'user_name':_0x2b969f['username'],'password':_0x2b969f[_0x9888('0x4d')],'encryption':'PLAIN'},'application':_0x9888('0x4e')})}})[_0x9888('0x2d')](function(_0x364644){var _0x5d765d=_0x364644;if(_0x5d765d['id']){def[_0x9888('0x4f')]=_0x5d765d['id'];return BPromise['resolve'](_0x5d765d);}else{throw new Error(util['format'](_0x9888('0x50'),_0x2b969f['id']));}});}function setRelationship(_0x39c6ae,_0x1d5e33,_0x2275df,_0x6aa8b5){return request({'form':{'method':'set_relationship','input_type':_0x9888('0x24'),'response_type':_0x9888('0x24'),'rest_data':JSON[_0x9888('0x29')]({'session':_0x39c6ae['id'],'module_name':_0x9888('0x25'),'module_id':_0x2275df['id'],'link_field_name':_0x6aa8b5,'related_ids':[_0x1d5e33['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x9888('0x51')]=function(_0x278768,_0xf5d5f1,_0x4c67ae,_0x566423,_0x369356,_0x2785a2){var _0x566c7f,_0x135e35,_0x3a9f3e,_0x5b9b3a;_0x2785a2[_0x9888('0x52')]=intUtil['stripTrailingSlash'](_0x2785a2['remoteUri']);_0x2785a2[_0x9888('0x53')]=intUtil[_0x9888('0x54')](_0x2785a2[_0x9888('0x53')]);def['uri']=util['format'](_0x9888('0x55'),_0x2785a2['remoteUri']);if(_0x369356&&_0x369356['monitor_format']){logger['info'](_0x9888('0x56'),_0x9888('0x57'));_0xf5d5f1[_0x9888('0x58')]=util[_0x9888('0x26')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2785a2[_0x9888('0x53')],_0xf5d5f1[_0x9888('0x59')],md5(_0xf5d5f1[_0x9888('0x59')]));}else{_0xf5d5f1[_0x9888('0x58')]='';}return getConnection(_0x2785a2)[_0x9888('0x2d')](function(_0x3f640d){_0x5b9b3a=_0x3f640d;return getUser(_0x2785a2,_0x566423['name'],_0x5b9b3a);})[_0x9888('0x2d')](function(_0x235458){_0x566c7f=_0x235458;logger[_0x9888('0xd')](_0x9888('0x5a'),_0x566c7f['id']);return getEndUser(_0x2785a2,_0xf5d5f1[_0x9888('0x5b')],_0xf5d5f1[_0x9888('0x5c')],_0x5b9b3a);})[_0x9888('0x2d')](function(_0x3835ca){_0x135e35=_0x3835ca;logger[_0x9888('0xd')]('The\x20Enduser\x20ID\x20is:',_0x135e35['id']);return getTicket(_0x2785a2,_0x566c7f,_0x135e35,_0x4c67ae,_0xf5d5f1,_0x4c67ae[_0x9888('0x5d')],_0x5b9b3a,_0x9888('0x5e'));})[_0x9888('0x2d')](function(_0x32f31d){_0x3a9f3e=_0x32f31d;logger[_0x9888('0xd')]('Ticket\x20created!');logger['info'](_0x9888('0x5f'),_0x3a9f3e['id']);return setRelationship(_0x5b9b3a,_0x566c7f,_0x3a9f3e,_0x9888('0x60'));})[_0x9888('0x2d')](function(){return setRelationship(_0x5b9b3a,_0x135e35,_0x3a9f3e,'contacts');})[_0x9888('0x2d')](function(){return getServerInfo(_0x5b9b3a);})[_0x9888('0x2d')](function(_0x3344e9){var _0x5f11b3=parseInt(_0x3344e9['version'][_0x9888('0x61')](0x0));var _0x4bbee2=util['format'](_0x9888('0x62'),_0x2785a2[_0x9888('0x52')],_0x3a9f3e['id']);if(_0x5f11b3>0x6){_0x4bbee2=util[_0x9888('0x26')]('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x2785a2[_0x9888('0x52')],_0x3a9f3e['id']);}logger['info'](_0x9888('0x56'),_0x9888('0x63'));emit(util[_0x9888('0x26')](_0x9888('0x64'),_0x566423[_0x9888('0xf')]),'trigger:browser:url',{'uri':_0x4bbee2});})['catch'](function(_0x4ae0f6){logger['error'](_0x9888('0x56'),JSON['stringify'](_0x4ae0f6));});};exports[_0x9888('0x65')]=function(_0x595c2f,_0x19ec83,_0x36b048,_0x1623dd,_0x2207ef,_0x4b0267,_0x2658e0){var _0xd6500c,_0x2b532b,_0x4f48b9,_0x5e7bb8;_0x4b0267[_0x9888('0x52')]=intUtil[_0x9888('0x54')](_0x4b0267['remoteUri']);_0x4b0267[_0x9888('0x53')]=intUtil[_0x9888('0x54')](_0x4b0267[_0x9888('0x53')]);def[_0x9888('0x66')]=util[_0x9888('0x26')](_0x9888('0x55'),_0x4b0267['remoteUri']);if(_0x2658e0&&_0x2658e0[_0x9888('0x67')]&&_0x2658e0['recordingFormat']!=='none'){logger[_0x9888('0xd')](_0x9888('0x68'),_0x9888('0x57'));_0x19ec83[_0x9888('0x58')]=util[_0x9888('0x26')](_0x9888('0x69'),_0x4b0267[_0x9888('0x53')],_0x19ec83[_0x9888('0x59')],md5(_0x19ec83[_0x9888('0x59')]));}return getConnection(_0x4b0267)[_0x9888('0x2d')](function(_0x456780){_0x5e7bb8=_0x456780;return getUser(_0x4b0267,_0x1623dd[_0x9888('0xf')],_0x5e7bb8);})[_0x9888('0x2d')](function(_0x44cb70){_0xd6500c=_0x44cb70;logger[_0x9888('0xd')](_0x9888('0x5a'),_0xd6500c['id']);return getEndUser(_0x4b0267,_0x19ec83[_0x9888('0x6a')],_0x19ec83['destcalleridnum'],_0x5e7bb8);})[_0x9888('0x2d')](function(_0x562d88){_0x2b532b=_0x562d88;logger[_0x9888('0xd')]('The\x20Enduser\x20ID\x20is:',_0x2b532b['id']);return getTicket(_0x4b0267,_0xd6500c,_0x2b532b,_0x36b048,_0x19ec83,_0x36b048[_0x9888('0x5d')],_0x5e7bb8,'Outbound');})[_0x9888('0x2d')](function(_0x355bea){_0x4f48b9=_0x355bea;logger[_0x9888('0xd')]('Ticket\x20created!');logger[_0x9888('0xd')](_0x9888('0x5f'),_0x4f48b9['id']);return setRelationship(_0x5e7bb8,_0xd6500c,_0x4f48b9,_0x9888('0x60'));})[_0x9888('0x2d')](function(){return setRelationship(_0x5e7bb8,_0x2b532b,_0x4f48b9,_0x9888('0x6b'));})[_0x9888('0x2d')](function(){return getServerInfo(_0x5e7bb8);})[_0x9888('0x2d')](function(_0x2b383c){var _0x3c6d0c=parseInt(_0x2b383c[_0x9888('0x6c')]['charAt'](0x0));var _0x1cb8f8=util[_0x9888('0x26')](_0x9888('0x62'),_0x4b0267['remoteUri'],_0x4f48b9['id']);if(_0x3c6d0c>0x6){_0x1cb8f8=util[_0x9888('0x26')](_0x9888('0x6d'),_0x4b0267[_0x9888('0x52')],_0x4f48b9['id']);}logger[_0x9888('0xd')](_0x9888('0x68'),_0x9888('0x63'));emit(util[_0x9888('0x26')](_0x9888('0x64'),_0x1623dd[_0x9888('0xf')]),_0x9888('0x6e'),{'uri':_0x1cb8f8});})[_0x9888('0x6f')](function(_0xa87bc8){logger['error'](_0x9888('0x68'),JSON[_0x9888('0x29')](_0xa87bc8));});};exports[_0x9888('0x70')]=function(_0x1efb93,_0xeb4184,_0x2d640b,_0x49c931,_0x29c88a,_0x2bd171){var _0x4ac826,_0x709970,_0x345c9a,_0x189900;_0x2bd171[_0x9888('0x52')]=intUtil['stripTrailingSlash'](_0x2bd171[_0x9888('0x52')]);_0x2bd171['serverUrl']=intUtil[_0x9888('0x54')](_0x2bd171[_0x9888('0x53')]);def[_0x9888('0x66')]=util[_0x9888('0x26')]('%s/service/v4_1/rest.php',_0x2bd171[_0x9888('0x52')]);if(_0x29c88a&&_0x29c88a['monitor_format']){logger[_0x9888('0xd')]('['+_0xeb4184[_0x9888('0x71')][_0x9888('0x72')]()+']',_0x9888('0x57'));_0xeb4184['recordingURL']=util[_0x9888('0x26')](_0x9888('0x69'),_0x2bd171['serverUrl'],_0xeb4184['uniqueid'],md5(_0xeb4184[_0x9888('0x59')]));}else{_0xeb4184[_0x9888('0x58')]='';}return getConnection(_0x2bd171)[_0x9888('0x2d')](function(_0x505ad6){_0x189900=_0x505ad6;if(!_[_0x9888('0x73')](_0x49c931)){return getUser(_0x2bd171,_0x49c931['name'],_0x189900);}else{return getUser(_0x2bd171,null,_0x189900);}})['then'](function(_0x4922b3){_0x4ac826=_0x4922b3;logger['info'](_0x9888('0x5a'),_0x4ac826['id']);return getEndUser(_0x2bd171,_0xeb4184[_0x9888('0x5b')],_0xeb4184[_0x9888('0x5c')],_0x189900);})['then'](function(_0x167e5b){_0x709970=_0x167e5b;logger['info'](_0x9888('0x74'),_0x709970['id']);return getTicket(_0x2bd171,_0x4ac826,_0x709970,_0x2d640b,_0xeb4184,_0x2d640b['Fields'],_0x189900,_0x9888('0x5e'));})['then'](function(_0x55b834){_0x345c9a=_0x55b834;logger[_0x9888('0xd')](_0x9888('0x75'));logger[_0x9888('0xd')](_0x9888('0x5f'),_0x345c9a['id']);return setRelationship(_0x189900,_0x4ac826,_0x345c9a,_0x9888('0x60'));})[_0x9888('0x2d')](function(){return setRelationship(_0x189900,_0x709970,_0x345c9a,_0x9888('0x6b'));})[_0x9888('0x2d')](function(){return getServerInfo(_0x189900);})[_0x9888('0x6f')](function(_0x731cdd){logger[_0x9888('0x76')]('['+_0xeb4184['lastevent']['toUpperCase']()+']',JSON['stringify'](_0x731cdd));});};
\ No newline at end of file
+var _0xa936=['serverUrl','uri','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Fields','Inbound','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','users','contacts','version','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','user:%s','trigger:browser:url','catch','error','outbound','%s/service/v4_1/rest.php','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','The\x20Enduser\x20ID\x20is:','Outbound','charAt','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','lastevent','toUpperCase','calleridname','calleridnum','bluebird','md5','util','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','POST','emit','info','name','getString','Subjects','created_by','Descriptions','toISOString','slice','replace','parent_id','parent_type','Contacts','parent_name','direction','length','variableName','push','set_entry','JSON','Calls','format','apiKey','toString','base64','get_server_info','isNil','Getting\x20agent\x20with\x20name','get_entry_list','stringify','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','then','entry_list','find','value','Agent\x20found!','resolve','name_value_list','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user_id','Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','<unknown>','Caller\x20-\x20%s','Enduser\x20created.','debug','[HTTP]','merge','type','string','nameField','customField','toLowerCase','content','custom_fields','variable','idField','customVariable','Variable','sessionID','Account\x20%d\x20is\x20not\x20valid','set_relationship','queue','stripTrailingSlash','remoteUri'];(function(_0x2b49bc,_0x47b636){var _0x43cc65=function(_0x236ec3){while(--_0x236ec3){_0x2b49bc['push'](_0x2b49bc['shift']());}};_0x43cc65(++_0x47b636);}(_0xa936,0x107));var _0x6a93=function(_0x19950b,_0x53d0d7){_0x19950b=_0x19950b-0x0;var _0x3c6b41=_0xa936[_0x19950b];return _0x3c6b41;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0x6a93('0x0'));var md5=require(_0x6a93('0x1'));var util=require(_0x6a93('0x2'));var Redis=require('ioredis');var intUtil=require(_0x6a93('0x3'));var config=require(_0x6a93('0x4'));var logger=require(_0x6a93('0x5'))('sugarcrm');config[_0x6a93('0x6')]=_['defaults'](config[_0x6a93('0x6')],{'host':_0x6a93('0x7'),'port':0x18eb});var io=require(_0x6a93('0x8'))(new Redis(config[_0x6a93('0x6')]));var def={'method':_0x6a93('0x9'),'json':!![]};function emit(_0x2fc612,_0x5be9ac,_0x3ea8ff){io['to'](_0x2fc612)[_0x6a93('0xa')](_0x5be9ac,_0x3ea8ff);}function getTicket(_0x11b82e,_0xcc78ad,_0xdd45b4,_0x4bcd7b,_0x5567ea,_0x272ec4,_0x436ea9,_0x2da8de){logger[_0x6a93('0xb')]('Creating\x20new\x20ticket...');var _0x15e2fa=new Date();var _0x4c5980=[{'name':_0x6a93('0xc'),'value':intUtil[_0x6a93('0xd')](_0x4bcd7b[_0x6a93('0xe')],_0x5567ea,'\x20')},{'name':'assigned_user_id','value':_0xcc78ad['id']},{'name':_0x6a93('0xf'),'value':_0xcc78ad['id']},{'name':'description','value':intUtil[_0x6a93('0xd')](_0x4bcd7b[_0x6a93('0x10')],_0x5567ea,'\x0a')},{'name':'date_start','value':_0x15e2fa[_0x6a93('0x11')]()[_0x6a93('0x12')](0x0,0x13)[_0x6a93('0x13')]('T','\x20')},{'name':'duration_hours','value':'0'},{'name':'duration_minutes','value':'15'},{'name':_0x6a93('0x14'),'value':_0xdd45b4['id']},{'name':_0x6a93('0x15'),'value':_0x6a93('0x16')},{'name':_0x6a93('0x17'),'value':_0xdd45b4[_0x6a93('0xc')]},{'name':_0x6a93('0x18'),'value':_0x2da8de}];if(_0x272ec4[_0x6a93('0x19')]){_['forEach'](_0x272ec4,function(_0x41fcac){if(_0x5567ea[_0x41fcac[_0x6a93('0x1a')]]){_0x4c5980[_0x6a93('0x1b')]({'name':_0x41fcac['idField'],'value':_0x5567ea[_0x41fcac[_0x6a93('0x1a')]]});}});}return request({'form':{'method':_0x6a93('0x1c'),'input_type':_0x6a93('0x1d'),'response_type':'JSON','rest_data':JSON['stringify']({'session':_0x436ea9['id'],'module_name':_0x6a93('0x1e'),'name_value_list':_0x4c5980})}});}function getAuth(_0x1c62c0){return util[_0x6a93('0x1f')]('Basic\x20%s',new Buffer(_0x1c62c0[_0x6a93('0x20')]+':X')[_0x6a93('0x21')](_0x6a93('0x22')));}function getServerInfo(_0x2f0892){return request({'form':{'method':_0x6a93('0x23'),'input_type':'JSON','response_type':_0x6a93('0x1d'),'rest_data':JSON['stringify']({'session':_0x2f0892['id']})}});}function getUser(_0x4b8786,_0x1b318a,_0x3691b4){if(!_[_0x6a93('0x24')](_0x1b318a)){logger[_0x6a93('0xb')](_0x6a93('0x25'),_0x1b318a);return request({'form':{'method':_0x6a93('0x26'),'input_type':'JSON','response_type':'JSON','rest_data':JSON[_0x6a93('0x27')]({'session':_0x3691b4['id'],'module_name':'Employees','query':util[_0x6a93('0x1f')](_0x6a93('0x28'),_0x1b318a),'order_by':'','offset':'0','select_fields':['id',_0x6a93('0xc'),_0x6a93('0x29')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x6a93('0x2a')](function(_0x12bb4b){if(_0x12bb4b[_0x6a93('0x2b')][_0x6a93('0x19')]){var _0x1f77b3=_[_0x6a93('0x2c')](_0x12bb4b['entry_list'],function(_0x17b6d3){return _0x17b6d3['name_value_list'][_0x6a93('0x29')][_0x6a93('0x2d')]===_0x1b318a;});if(_0x1f77b3){logger[_0x6a93('0xb')](_0x6a93('0x2e'));return BPromise[_0x6a93('0x2f')]({'id':_0x1f77b3[_0x6a93('0x30')]['id'][_0x6a93('0x2d')],'name':_0x1f77b3[_0x6a93('0x30')][_0x6a93('0xc')][_0x6a93('0x2d')]});}}logger['info'](_0x6a93('0x31'));return BPromise['resolve']({'id':_0x3691b4[_0x6a93('0x30')][_0x6a93('0x32')][_0x6a93('0x2d')],'name':_0x3691b4['name_value_list'][_0x6a93('0x29')][_0x6a93('0x2d')]});});}else{logger[_0x6a93('0xb')]('Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!');return BPromise['resolve']({'id':_0x3691b4[_0x6a93('0x30')][_0x6a93('0x32')][_0x6a93('0x2d')],'name':_0x3691b4[_0x6a93('0x30')][_0x6a93('0x29')][_0x6a93('0x2d')]});}}function getEndUser(_0x222b8b,_0x50f006,_0x1074e2,_0x2cbd35){logger[_0x6a93('0xb')](_0x6a93('0x33'),_0x1074e2);return request({'form':{'method':'get_entry_list','input_type':_0x6a93('0x1d'),'response_type':_0x6a93('0x1d'),'rest_data':JSON[_0x6a93('0x27')]({'session':_0x2cbd35['id'],'module_name':_0x6a93('0x16'),'query':util[_0x6a93('0x1f')](_0x6a93('0x34'),_0x1074e2),'order_by':'','offset':'0','select_fields':['id',_0x6a93('0xc'),_0x6a93('0x35')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x6a93('0x2a')](function(_0x1868e2){if(_0x1868e2[_0x6a93('0x2b')][_0x6a93('0x19')]){var _0x430952=_['find'](_0x1868e2[_0x6a93('0x2b')],function(_0x10d3df){return _0x10d3df[_0x6a93('0x30')][_0x6a93('0x35')]['value']===_0x1074e2;});if(_0x430952){logger['info']('Enduser\x20found!');return BPromise[_0x6a93('0x2f')]({'id':_0x430952[_0x6a93('0x30')]['id']['value'],'name':_0x430952[_0x6a93('0x30')]['name'][_0x6a93('0x2d')],'phone':_0x430952[_0x6a93('0x30')][_0x6a93('0x35')][_0x6a93('0x2d')]});}}else{logger['info'](_0x6a93('0x36'));return request({'form':{'method':'set_entry','input_type':_0x6a93('0x1d'),'response_type':_0x6a93('0x1d'),'rest_data':JSON['stringify']({'session':_0x2cbd35['id'],'module_name':_0x6a93('0x16'),'name_value_list':[{'name':_0x6a93('0x37'),'value':_0x50f006!==_0x6a93('0x38')?_0x50f006:util[_0x6a93('0x1f')](_0x6a93('0x39'),_0x1074e2)},{'name':_0x6a93('0x35'),'value':_0x1074e2}]})}})[_0x6a93('0x2a')](function(_0x5b52ab){logger[_0x6a93('0xb')](_0x6a93('0x3a'));return BPromise[_0x6a93('0x2f')]({'id':_0x5b52ab['id'],'name':_0x5b52ab[_0x6a93('0x2b')][_0x6a93('0x37')][_0x6a93('0x2d')],'phone':_0x5b52ab[_0x6a93('0x2b')]['phone_home']['value']});});}});}function request(_0x52a500){logger[_0x6a93('0x3b')](_0x6a93('0x3c'),JSON[_0x6a93('0x27')](_0x52a500));return rp(_[_0x6a93('0x3d')](def,_0x52a500));}function getTags(_0x3c58f2,_0x9853e4){var _0x3c650e=[];if(_0x3c58f2&&_0x3c58f2[_0x6a93('0x19')]>0x0){_0x3c650e=_['map'](_0x3c58f2,_0x9853e4);}return _0x3c650e;}function getCustomFields(_0x5e78b1,_0x1da18d){var _0x4de1da=[];var _0x422020={'custom_fields':[]};if(_0x5e78b1['length']>0x0){_['forEach'](_0x5e78b1,function(_0x54275b){if(_0x54275b[_0x6a93('0x3e')]===_0x6a93('0x3f')&&_0x54275b[_0x6a93('0x40')]&&!_0x54275b[_0x6a93('0x41')]){_0x422020[_0x54275b[_0x6a93('0x40')][_0x6a93('0x42')]()]=_0x54275b[_0x6a93('0x43')]['toString']();}else if(_0x54275b['type']===_0x6a93('0x3f')&&_0x54275b['idField']&&_0x54275b[_0x6a93('0x41')]){_0x422020[_0x6a93('0x44')][_0x6a93('0x1b')]({'id':_0x54275b['idField'],'value':_0x54275b['content'][_0x6a93('0x21')]()});}else if(_0x54275b[_0x6a93('0x3e')]===_0x6a93('0x45')&&_0x54275b[_0x6a93('0x1a')]&&_0x54275b[_0x6a93('0x46')]&&_0x54275b[_0x6a93('0x41')]){_0x1da18d[_0x54275b['variableName']]&&_0x422020['custom_fields'][_0x6a93('0x1b')]({'id':_0x54275b[_0x6a93('0x46')],'value':_0x1da18d[_0x54275b[_0x6a93('0x1a')]][_0x6a93('0x21')]()});}else if(_0x54275b[_0x6a93('0x3e')]===_0x6a93('0x47')&&_0x54275b['Variable']&&_0x54275b[_0x6a93('0x48')][_0x6a93('0xc')]&&_0x54275b[_0x6a93('0x46')]&&_0x54275b['customField']){_0x1da18d[_0x54275b[_0x6a93('0x48')][_0x6a93('0xc')][_0x6a93('0x42')]()]&&_0x422020['custom_fields'][_0x6a93('0x1b')]({'id':_0x54275b[_0x6a93('0x46')],'value':_0x1da18d[_0x54275b[_0x6a93('0x48')][_0x6a93('0xc')]['toLowerCase']()][_0x6a93('0x21')]()});}});}return _0x422020;}function getConnection(_0x277336){return request({'method':_0x6a93('0x9'),'form':{'method':'login','input_type':_0x6a93('0x1d'),'response_type':_0x6a93('0x1d'),'rest_data':JSON[_0x6a93('0x27')]({'user_auth':{'user_name':_0x277336['username'],'password':_0x277336['password'],'encryption':'PLAIN'},'application':'xCALLY\x20Motion\x20integration'})}})[_0x6a93('0x2a')](function(_0xaa0f02){var _0x2ccdb4=_0xaa0f02;if(_0x2ccdb4['id']){def[_0x6a93('0x49')]=_0x2ccdb4['id'];return BPromise[_0x6a93('0x2f')](_0x2ccdb4);}else{throw new Error(util['format'](_0x6a93('0x4a'),_0x277336['id']));}});}function setRelationship(_0x2d3a46,_0x2fc68c,_0x4ba0dc,_0x2c6891){return request({'form':{'method':_0x6a93('0x4b'),'input_type':_0x6a93('0x1d'),'response_type':'JSON','rest_data':JSON['stringify']({'session':_0x2d3a46['id'],'module_name':_0x6a93('0x1e'),'module_id':_0x4ba0dc['id'],'link_field_name':_0x2c6891,'related_ids':[_0x2fc68c['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x6a93('0x4c')]=function(_0x472021,_0x4e0b5e,_0x41288c,_0x212c4c,_0x3b5bfb,_0x1383fb){var _0x414fba,_0xa368c9,_0x11f914,_0x4b1109;_0x1383fb['remoteUri']=intUtil[_0x6a93('0x4d')](_0x1383fb[_0x6a93('0x4e')]);_0x1383fb[_0x6a93('0x4f')]=intUtil[_0x6a93('0x4d')](_0x1383fb[_0x6a93('0x4f')]);def[_0x6a93('0x50')]=util['format']('%s/service/v4_1/rest.php',_0x1383fb[_0x6a93('0x4e')]);if(_0x3b5bfb&&_0x3b5bfb[_0x6a93('0x51')]){logger['info'](_0x6a93('0x52'),_0x6a93('0x53'));_0x4e0b5e[_0x6a93('0x54')]=util[_0x6a93('0x1f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1383fb['serverUrl'],_0x4e0b5e[_0x6a93('0x55')],md5(_0x4e0b5e[_0x6a93('0x55')]));}else{_0x4e0b5e[_0x6a93('0x54')]='';}return getConnection(_0x1383fb)[_0x6a93('0x2a')](function(_0x11d6e0){_0x4b1109=_0x11d6e0;return getUser(_0x1383fb,_0x212c4c['name'],_0x4b1109);})['then'](function(_0x4ca7ac){_0x414fba=_0x4ca7ac;logger[_0x6a93('0xb')]('The\x20User\x20ID\x20is:',_0x414fba['id']);return getEndUser(_0x1383fb,_0x4e0b5e['calleridname'],_0x4e0b5e['calleridnum'],_0x4b1109);})['then'](function(_0xe44eb9){_0xa368c9=_0xe44eb9;logger[_0x6a93('0xb')]('The\x20Enduser\x20ID\x20is:',_0xa368c9['id']);return getTicket(_0x1383fb,_0x414fba,_0xa368c9,_0x41288c,_0x4e0b5e,_0x41288c[_0x6a93('0x56')],_0x4b1109,_0x6a93('0x57'));})['then'](function(_0x1e2391){_0x11f914=_0x1e2391;logger[_0x6a93('0xb')](_0x6a93('0x58'));logger[_0x6a93('0xb')](_0x6a93('0x59'),_0x11f914['id']);return setRelationship(_0x4b1109,_0x414fba,_0x11f914,_0x6a93('0x5a'));})[_0x6a93('0x2a')](function(){return setRelationship(_0x4b1109,_0xa368c9,_0x11f914,_0x6a93('0x5b'));})[_0x6a93('0x2a')](function(){return getServerInfo(_0x4b1109);})[_0x6a93('0x2a')](function(_0x34ea36){var _0x5ad330=parseInt(_0x34ea36[_0x6a93('0x5c')]['charAt'](0x0));var _0x370e92=util[_0x6a93('0x1f')](_0x6a93('0x5d'),_0x1383fb[_0x6a93('0x4e')],_0x11f914['id']);if(_0x5ad330>0x6){_0x370e92=util[_0x6a93('0x1f')]('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x1383fb['remoteUri'],_0x11f914['id']);}logger[_0x6a93('0xb')](_0x6a93('0x52'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x6a93('0x1f')](_0x6a93('0x5e'),_0x212c4c[_0x6a93('0xc')]),_0x6a93('0x5f'),{'uri':_0x370e92});})[_0x6a93('0x60')](function(_0x2674c5){logger[_0x6a93('0x61')](_0x6a93('0x52'),JSON[_0x6a93('0x27')](_0x2674c5));});};exports[_0x6a93('0x62')]=function(_0x256f11,_0xc220d1,_0xd8420e,_0x5c9668,_0x9c1e47,_0x57727f,_0x398c2a){var _0x39a1db,_0x444007,_0x5708bc,_0x47cf81;_0x57727f[_0x6a93('0x4e')]=intUtil[_0x6a93('0x4d')](_0x57727f[_0x6a93('0x4e')]);_0x57727f[_0x6a93('0x4f')]=intUtil[_0x6a93('0x4d')](_0x57727f[_0x6a93('0x4f')]);def[_0x6a93('0x50')]=util[_0x6a93('0x1f')](_0x6a93('0x63'),_0x57727f[_0x6a93('0x4e')]);if(_0x398c2a&&_0x398c2a[_0x6a93('0x64')]&&_0x398c2a[_0x6a93('0x64')]!==_0x6a93('0x65')){logger['info'](_0x6a93('0x66'),_0x6a93('0x53'));_0xc220d1['recordingURL']=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x57727f['serverUrl'],_0xc220d1['uniqueid'],md5(_0xc220d1[_0x6a93('0x55')]));}return getConnection(_0x57727f)[_0x6a93('0x2a')](function(_0x58542a){_0x47cf81=_0x58542a;return getUser(_0x57727f,_0x5c9668['name'],_0x47cf81);})[_0x6a93('0x2a')](function(_0x3bc267){_0x39a1db=_0x3bc267;logger[_0x6a93('0xb')](_0x6a93('0x67'),_0x39a1db['id']);return getEndUser(_0x57727f,_0xc220d1[_0x6a93('0x68')],_0xc220d1['destcalleridnum'],_0x47cf81);})[_0x6a93('0x2a')](function(_0x3210e1){_0x444007=_0x3210e1;logger[_0x6a93('0xb')](_0x6a93('0x69'),_0x444007['id']);return getTicket(_0x57727f,_0x39a1db,_0x444007,_0xd8420e,_0xc220d1,_0xd8420e[_0x6a93('0x56')],_0x47cf81,_0x6a93('0x6a'));})[_0x6a93('0x2a')](function(_0x3c9a12){_0x5708bc=_0x3c9a12;logger[_0x6a93('0xb')]('Ticket\x20created!');logger[_0x6a93('0xb')](_0x6a93('0x59'),_0x5708bc['id']);return setRelationship(_0x47cf81,_0x39a1db,_0x5708bc,_0x6a93('0x5a'));})[_0x6a93('0x2a')](function(){return setRelationship(_0x47cf81,_0x444007,_0x5708bc,_0x6a93('0x5b'));})[_0x6a93('0x2a')](function(){return getServerInfo(_0x47cf81);})[_0x6a93('0x2a')](function(_0x3e4f5a){var _0x53cce5=parseInt(_0x3e4f5a[_0x6a93('0x5c')][_0x6a93('0x6b')](0x0));var _0x17b691=util['format'](_0x6a93('0x5d'),_0x57727f['remoteUri'],_0x5708bc['id']);if(_0x53cce5>0x6){_0x17b691=util['format'](_0x6a93('0x6c'),_0x57727f[_0x6a93('0x4e')],_0x5708bc['id']);}logger[_0x6a93('0xb')](_0x6a93('0x66'),_0x6a93('0x6d'));emit(util[_0x6a93('0x1f')](_0x6a93('0x5e'),_0x5c9668[_0x6a93('0xc')]),_0x6a93('0x5f'),{'uri':_0x17b691});})[_0x6a93('0x60')](function(_0x26dac5){logger[_0x6a93('0x61')]('[OUTBOUND]',JSON[_0x6a93('0x27')](_0x26dac5));});};exports['unmanaged']=function(_0x327866,_0x50b23f,_0x2df9f9,_0x342faf,_0xf0811d,_0x16313e){var _0x31dd46,_0x2c2db4,_0x401863,_0x10a83c;_0x16313e[_0x6a93('0x4e')]=intUtil[_0x6a93('0x4d')](_0x16313e[_0x6a93('0x4e')]);_0x16313e[_0x6a93('0x4f')]=intUtil[_0x6a93('0x4d')](_0x16313e[_0x6a93('0x4f')]);def[_0x6a93('0x50')]=util['format'](_0x6a93('0x63'),_0x16313e[_0x6a93('0x4e')]);if(_0xf0811d&&_0xf0811d['monitor_format']){logger['info']('['+_0x50b23f[_0x6a93('0x6e')][_0x6a93('0x6f')]()+']',_0x6a93('0x53'));_0x50b23f[_0x6a93('0x54')]=util[_0x6a93('0x1f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x16313e[_0x6a93('0x4f')],_0x50b23f['uniqueid'],md5(_0x50b23f[_0x6a93('0x55')]));}else{_0x50b23f[_0x6a93('0x54')]='';}return getConnection(_0x16313e)[_0x6a93('0x2a')](function(_0x2744d7){_0x10a83c=_0x2744d7;if(!_['isNil'](_0x342faf)){return getUser(_0x16313e,_0x342faf[_0x6a93('0xc')],_0x10a83c);}else{return getUser(_0x16313e,null,_0x10a83c);}})[_0x6a93('0x2a')](function(_0x266687){_0x31dd46=_0x266687;logger[_0x6a93('0xb')](_0x6a93('0x67'),_0x31dd46['id']);return getEndUser(_0x16313e,_0x50b23f[_0x6a93('0x70')],_0x50b23f[_0x6a93('0x71')],_0x10a83c);})[_0x6a93('0x2a')](function(_0x1643ac){_0x2c2db4=_0x1643ac;logger[_0x6a93('0xb')](_0x6a93('0x69'),_0x2c2db4['id']);return getTicket(_0x16313e,_0x31dd46,_0x2c2db4,_0x2df9f9,_0x50b23f,_0x2df9f9[_0x6a93('0x56')],_0x10a83c,'Inbound');})[_0x6a93('0x2a')](function(_0x3f7aba){_0x401863=_0x3f7aba;logger[_0x6a93('0xb')]('Ticket\x20created!');logger['info'](_0x6a93('0x59'),_0x401863['id']);return setRelationship(_0x10a83c,_0x31dd46,_0x401863,_0x6a93('0x5a'));})[_0x6a93('0x2a')](function(){return setRelationship(_0x10a83c,_0x2c2db4,_0x401863,_0x6a93('0x5b'));})[_0x6a93('0x2a')](function(){return getServerInfo(_0x10a83c);})[_0x6a93('0x60')](function(_0x324450){logger['error']('['+_0x50b23f['lastevent'][_0x6a93('0x6f')]()+']',JSON['stringify'](_0x324450));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff