// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xb67b=['uniqueid','destcalleridname','destcalleridnum','Fields','trigger:browser:url','error','toUpperCase','calleridname','calleridnum','lastevent','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/logger','sugarcrm','redis','localhost','Creating\x20new\x20ticket...','Subjects','created_by','getString','toISOString','slice','duration_hours','parent_id','Contacts','parent_name','name','direction','variableName','idField','set_entry','stringify','Calls','format','Basic\x20%s','toString','base64','JSON','isNil','Getting\x20agent\x20with\x20name','get_entry_list','Employees','user_name','then','length','find','entry_list','name_value_list','value','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','resolve','user_id','phone_home','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Caller\x20-\x20%s','Enduser\x20created.','debug','[HTTP]','merge','map','forEach','type','string','nameField','customField','content','custom_fields','variable','customVariable','Variable','toLowerCase','login','PLAIN','xCALLY\x20Motion\x20integration','set_relationship','remoteUri','stripTrailingSlash','serverUrl','uri','%s/service/v4_1/rest.php','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','users','contacts','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','catch','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s'];(function(_0x2d2ca2,_0x51873f){var _0x48489d=function(_0x1a2cf7){while(--_0x1a2cf7){_0x2d2ca2['push'](_0x2d2ca2['shift']());}};_0x48489d(++_0x51873f);}(_0xb67b,0xe4));var _0xbb67=function(_0x128443,_0x2fe025){_0x128443=_0x128443-0x0;var _0x1a4ce1=_0xb67b[_0x128443];return _0x1a4ce1;};'use strict';var _=require(_0xbb67('0x0'));var rp=require(_0xbb67('0x1'));var BPromise=require(_0xbb67('0x2'));var md5=require(_0xbb67('0x3'));var util=require(_0xbb67('0x4'));var Redis=require(_0xbb67('0x5'));var intUtil=require(_0xbb67('0x6'));var config=require('../../../../config/environment');var logger=require(_0xbb67('0x7'))(_0xbb67('0x8'));config[_0xbb67('0x9')]=_['defaults'](config[_0xbb67('0x9')],{'host':_0xbb67('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xbb67('0x9')]));var def={'method':'POST','json':!![]};function emit(_0x16cde8,_0x46b73a,_0x27d27e){io['to'](_0x16cde8)['emit'](_0x46b73a,_0x27d27e);}function getTicket(_0x38fb84,_0xefa6b7,_0x3a5f5d,_0x4fb52c,_0x2f0ee6,_0x36cec9,_0x589f2e,_0x500ad5){logger['info'](_0xbb67('0xb'));var _0x1c8151=new Date();var _0x4a2678=[{'name':'name','value':intUtil['getString'](_0x4fb52c[_0xbb67('0xc')],_0x2f0ee6,'\x20')},{'name':'assigned_user_id','value':_0xefa6b7['id']},{'name':_0xbb67('0xd'),'value':_0xefa6b7['id']},{'name':'description','value':intUtil[_0xbb67('0xe')](_0x4fb52c['Descriptions'],_0x2f0ee6,'\x0a')},{'name':'date_start','value':_0x1c8151[_0xbb67('0xf')]()[_0xbb67('0x10')](0x0,0x13)['replace']('T','\x20')},{'name':_0xbb67('0x11'),'value':'0'},{'name':'duration_minutes','value':'15'},{'name':_0xbb67('0x12'),'value':_0x3a5f5d['id']},{'name':'parent_type','value':_0xbb67('0x13')},{'name':_0xbb67('0x14'),'value':_0x3a5f5d[_0xbb67('0x15')]},{'name':_0xbb67('0x16'),'value':_0x500ad5}];if(_0x36cec9['length']){_['forEach'](_0x36cec9,function(_0x31e59d){if(_0x2f0ee6[_0x31e59d[_0xbb67('0x17')]]){_0x4a2678['push']({'name':_0x31e59d[_0xbb67('0x18')],'value':_0x2f0ee6[_0x31e59d[_0xbb67('0x17')]]});}});}return request({'form':{'method':_0xbb67('0x19'),'input_type':'JSON','response_type':'JSON','rest_data':JSON[_0xbb67('0x1a')]({'session':_0x589f2e['id'],'module_name':_0xbb67('0x1b'),'name_value_list':_0x4a2678})}});}function getAuth(_0x3580a6){return util[_0xbb67('0x1c')](_0xbb67('0x1d'),new Buffer(_0x3580a6['apiKey']+':X')[_0xbb67('0x1e')](_0xbb67('0x1f')));}function getServerInfo(_0x31c340){return request({'form':{'method':'get_server_info','input_type':'JSON','response_type':_0xbb67('0x20'),'rest_data':JSON[_0xbb67('0x1a')]({'session':_0x31c340['id']})}});}function getUser(_0x3427c2,_0x50ea79,_0x1d6e9d){if(!_[_0xbb67('0x21')](_0x50ea79)){logger['info'](_0xbb67('0x22'),_0x50ea79);return request({'form':{'method':_0xbb67('0x23'),'input_type':_0xbb67('0x20'),'response_type':_0xbb67('0x20'),'rest_data':JSON['stringify']({'session':_0x1d6e9d['id'],'module_name':_0xbb67('0x24'),'query':util[_0xbb67('0x1c')]('INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200',_0x50ea79),'order_by':'','offset':'0','select_fields':['id',_0xbb67('0x15'),_0xbb67('0x25')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0xbb67('0x26')](function(_0x36e7f8){if(_0x36e7f8['entry_list'][_0xbb67('0x27')]){var _0x4a4373=_[_0xbb67('0x28')](_0x36e7f8[_0xbb67('0x29')],function(_0x4ba342){return _0x4ba342[_0xbb67('0x2a')]['user_name'][_0xbb67('0x2b')]===_0x50ea79;});if(_0x4a4373){logger[_0xbb67('0x2c')](_0xbb67('0x2d'));return BPromise['resolve']({'id':_0x4a4373['name_value_list']['id']['value'],'name':_0x4a4373[_0xbb67('0x2a')][_0xbb67('0x15')][_0xbb67('0x2b')]});}}logger[_0xbb67('0x2c')](_0xbb67('0x2e'));return BPromise[_0xbb67('0x2f')]({'id':_0x1d6e9d['name_value_list'][_0xbb67('0x30')][_0xbb67('0x2b')],'name':_0x1d6e9d[_0xbb67('0x2a')][_0xbb67('0x25')][_0xbb67('0x2b')]});});}else{logger[_0xbb67('0x2c')]('Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!');return BPromise[_0xbb67('0x2f')]({'id':_0x1d6e9d[_0xbb67('0x2a')]['user_id']['value'],'name':_0x1d6e9d[_0xbb67('0x2a')][_0xbb67('0x25')][_0xbb67('0x2b')]});}}function getEndUser(_0x6a4120,_0x296f0e,_0xf7a07a,_0x3304c6){logger[_0xbb67('0x2c')]('Searching\x20enduser\x20with\x20phone',_0xf7a07a);return request({'form':{'method':'get_entry_list','input_type':'JSON','response_type':_0xbb67('0x20'),'rest_data':JSON[_0xbb67('0x1a')]({'session':_0x3304c6['id'],'module_name':_0xbb67('0x13'),'query':util[_0xbb67('0x1c')]('contacts.phone_home\x20=\x20\x22%s\x22',_0xf7a07a),'order_by':'','offset':'0','select_fields':['id',_0xbb67('0x15'),_0xbb67('0x31')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0xbb67('0x26')](function(_0x12dcba){if(_0x12dcba[_0xbb67('0x29')][_0xbb67('0x27')]){var _0x3138e2=_[_0xbb67('0x28')](_0x12dcba['entry_list'],function(_0x2a54f1){return _0x2a54f1[_0xbb67('0x2a')]['phone_home']['value']===_0xf7a07a;});if(_0x3138e2){logger['info']('Enduser\x20found!');return BPromise[_0xbb67('0x2f')]({'id':_0x3138e2[_0xbb67('0x2a')]['id'][_0xbb67('0x2b')],'name':_0x3138e2[_0xbb67('0x2a')][_0xbb67('0x15')][_0xbb67('0x2b')],'phone':_0x3138e2[_0xbb67('0x2a')][_0xbb67('0x31')][_0xbb67('0x2b')]});}}else{logger[_0xbb67('0x2c')](_0xbb67('0x32'));return request({'form':{'method':_0xbb67('0x19'),'input_type':_0xbb67('0x20'),'response_type':_0xbb67('0x20'),'rest_data':JSON[_0xbb67('0x1a')]({'session':_0x3304c6['id'],'module_name':_0xbb67('0x13'),'name_value_list':[{'name':'first_name','value':_0x296f0e!=='<unknown>'?_0x296f0e:util['format'](_0xbb67('0x33'),_0xf7a07a)},{'name':_0xbb67('0x31'),'value':_0xf7a07a}]})}})[_0xbb67('0x26')](function(_0x3d0220){logger[_0xbb67('0x2c')](_0xbb67('0x34'));return BPromise['resolve']({'id':_0x3d0220['id'],'name':_0x3d0220['entry_list']['first_name'][_0xbb67('0x2b')],'phone':_0x3d0220['entry_list']['phone_home'][_0xbb67('0x2b')]});});}});}function request(_0x241b0d){logger[_0xbb67('0x35')](_0xbb67('0x36'),JSON[_0xbb67('0x1a')](_0x241b0d));return rp(_[_0xbb67('0x37')](def,_0x241b0d));}function getTags(_0x3a6d72,_0x18f948){var _0x4d581b=[];if(_0x3a6d72&&_0x3a6d72[_0xbb67('0x27')]>0x0){_0x4d581b=_[_0xbb67('0x38')](_0x3a6d72,_0x18f948);}return _0x4d581b;}function getCustomFields(_0x3061c2,_0xc26b61){var _0x4bef60=[];var _0x1aa9b1={'custom_fields':[]};if(_0x3061c2[_0xbb67('0x27')]>0x0){_[_0xbb67('0x39')](_0x3061c2,function(_0x115252){if(_0x115252[_0xbb67('0x3a')]===_0xbb67('0x3b')&&_0x115252[_0xbb67('0x3c')]&&!_0x115252[_0xbb67('0x3d')]){_0x1aa9b1[_0x115252[_0xbb67('0x3c')]['toLowerCase']()]=_0x115252[_0xbb67('0x3e')]['toString']();}else if(_0x115252['type']===_0xbb67('0x3b')&&_0x115252['idField']&&_0x115252[_0xbb67('0x3d')]){_0x1aa9b1[_0xbb67('0x3f')]['push']({'id':_0x115252[_0xbb67('0x18')],'value':_0x115252['content'][_0xbb67('0x1e')]()});}else if(_0x115252[_0xbb67('0x3a')]===_0xbb67('0x40')&&_0x115252[_0xbb67('0x17')]&&_0x115252['idField']&&_0x115252[_0xbb67('0x3d')]){_0xc26b61[_0x115252['variableName']]&&_0x1aa9b1[_0xbb67('0x3f')]['push']({'id':_0x115252[_0xbb67('0x18')],'value':_0xc26b61[_0x115252[_0xbb67('0x17')]][_0xbb67('0x1e')]()});}else if(_0x115252[_0xbb67('0x3a')]===_0xbb67('0x41')&&_0x115252['Variable']&&_0x115252[_0xbb67('0x42')]['name']&&_0x115252[_0xbb67('0x18')]&&_0x115252[_0xbb67('0x3d')]){_0xc26b61[_0x115252[_0xbb67('0x42')][_0xbb67('0x15')][_0xbb67('0x43')]()]&&_0x1aa9b1[_0xbb67('0x3f')]['push']({'id':_0x115252[_0xbb67('0x18')],'value':_0xc26b61[_0x115252['Variable'][_0xbb67('0x15')][_0xbb67('0x43')]()][_0xbb67('0x1e')]()});}});}return _0x1aa9b1;}function getConnection(_0x5d2bd8){return request({'method':'POST','form':{'method':_0xbb67('0x44'),'input_type':_0xbb67('0x20'),'response_type':_0xbb67('0x20'),'rest_data':JSON['stringify']({'user_auth':{'user_name':_0x5d2bd8['username'],'password':_0x5d2bd8['password'],'encryption':_0xbb67('0x45')},'application':_0xbb67('0x46')})}})['then'](function(_0x5bac24){var _0x3b0bd3=_0x5bac24;if(_0x3b0bd3['id']){def['sessionID']=_0x3b0bd3['id'];return BPromise[_0xbb67('0x2f')](_0x3b0bd3);}else{throw new Error(util[_0xbb67('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x5d2bd8['id']));}});}function setRelationship(_0xdc691e,_0x4f3b28,_0x1c2b44,_0x17b5fc){return request({'form':{'method':_0xbb67('0x47'),'input_type':_0xbb67('0x20'),'response_type':'JSON','rest_data':JSON[_0xbb67('0x1a')]({'session':_0xdc691e['id'],'module_name':_0xbb67('0x1b'),'module_id':_0x1c2b44['id'],'link_field_name':_0x17b5fc,'related_ids':[_0x4f3b28['id']],'name_value_list':[],'delete':0x0})}});}exports['queue']=function(_0x58a9b6,_0x1c1a74,_0x227d93,_0xb4849f,_0x50b863,_0x56aa31){var _0x17b58a,_0x3c3592,_0x51e761,_0x41e26c;_0x56aa31[_0xbb67('0x48')]=intUtil['stripTrailingSlash'](_0x56aa31[_0xbb67('0x48')]);_0x56aa31['serverUrl']=intUtil[_0xbb67('0x49')](_0x56aa31[_0xbb67('0x4a')]);def[_0xbb67('0x4b')]=util[_0xbb67('0x1c')](_0xbb67('0x4c'),_0x56aa31['remoteUri']);if(_0x50b863&&_0x50b863[_0xbb67('0x4d')]){logger[_0xbb67('0x2c')](_0xbb67('0x4e'),_0xbb67('0x4f'));_0x1c1a74[_0xbb67('0x50')]=util[_0xbb67('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x56aa31[_0xbb67('0x4a')],_0x1c1a74['uniqueid'],md5(_0x1c1a74['uniqueid']));}else{_0x1c1a74[_0xbb67('0x50')]='';}return getConnection(_0x56aa31)[_0xbb67('0x26')](function(_0x13b3e1){_0x41e26c=_0x13b3e1;return getUser(_0x56aa31,_0xb4849f['name'],_0x41e26c);})[_0xbb67('0x26')](function(_0x414371){_0x17b58a=_0x414371;logger[_0xbb67('0x2c')](_0xbb67('0x51'),_0x17b58a['id']);return getEndUser(_0x56aa31,_0x1c1a74['calleridname'],_0x1c1a74['calleridnum'],_0x41e26c);})[_0xbb67('0x26')](function(_0x4c3a8d){_0x3c3592=_0x4c3a8d;logger[_0xbb67('0x2c')](_0xbb67('0x52'),_0x3c3592['id']);return getTicket(_0x56aa31,_0x17b58a,_0x3c3592,_0x227d93,_0x1c1a74,_0x227d93['Fields'],_0x41e26c,'Inbound');})[_0xbb67('0x26')](function(_0xac10e9){_0x51e761=_0xac10e9;logger[_0xbb67('0x2c')](_0xbb67('0x53'));logger[_0xbb67('0x2c')](_0xbb67('0x54'),_0x51e761['id']);return setRelationship(_0x41e26c,_0x17b58a,_0x51e761,_0xbb67('0x55'));})[_0xbb67('0x26')](function(){return setRelationship(_0x41e26c,_0x3c3592,_0x51e761,_0xbb67('0x56'));})[_0xbb67('0x26')](function(){return getServerInfo(_0x41e26c);})[_0xbb67('0x26')](function(_0x4a1d82){var _0x586780=parseInt(_0x4a1d82[_0xbb67('0x57')][_0xbb67('0x58')](0x0));var _0x3e9107=util[_0xbb67('0x1c')](_0xbb67('0x59'),_0x56aa31[_0xbb67('0x48')],_0x51e761['id']);if(_0x586780>0x6){_0x3e9107=util['format'](_0xbb67('0x5a'),_0x56aa31[_0xbb67('0x48')],_0x51e761['id']);}logger[_0xbb67('0x2c')](_0xbb67('0x4e'),_0xbb67('0x5b'));emit(util[_0xbb67('0x1c')](_0xbb67('0x5c'),_0xb4849f[_0xbb67('0x15')]),'trigger:browser:url',{'uri':_0x3e9107});})[_0xbb67('0x5d')](function(_0x59258f){logger['error'](_0xbb67('0x4e'),JSON[_0xbb67('0x1a')](_0x59258f));});};exports[_0xbb67('0x5e')]=function(_0x32e549,_0x498f51,_0x264c6d,_0x4e64f1,_0x34f73c,_0x1fa11a,_0x579ff8){var _0x35c6a3,_0x443cbe,_0x4cee6d,_0x2ed2d9;_0x1fa11a[_0xbb67('0x48')]=intUtil[_0xbb67('0x49')](_0x1fa11a[_0xbb67('0x48')]);_0x1fa11a[_0xbb67('0x4a')]=intUtil[_0xbb67('0x49')](_0x1fa11a[_0xbb67('0x4a')]);def[_0xbb67('0x4b')]=util[_0xbb67('0x1c')](_0xbb67('0x4c'),_0x1fa11a[_0xbb67('0x48')]);if(_0x579ff8&&_0x579ff8[_0xbb67('0x5f')]&&_0x579ff8[_0xbb67('0x5f')]!==_0xbb67('0x60')){logger[_0xbb67('0x2c')](_0xbb67('0x61'),_0xbb67('0x4f'));_0x498f51[_0xbb67('0x50')]=util[_0xbb67('0x1c')](_0xbb67('0x62'),_0x1fa11a[_0xbb67('0x4a')],_0x498f51[_0xbb67('0x63')],md5(_0x498f51[_0xbb67('0x63')]));}return getConnection(_0x1fa11a)['then'](function(_0x39b195){_0x2ed2d9=_0x39b195;return getUser(_0x1fa11a,_0x4e64f1[_0xbb67('0x15')],_0x2ed2d9);})[_0xbb67('0x26')](function(_0x3b9155){_0x35c6a3=_0x3b9155;logger[_0xbb67('0x2c')](_0xbb67('0x51'),_0x35c6a3['id']);return getEndUser(_0x1fa11a,_0x498f51[_0xbb67('0x64')],_0x498f51[_0xbb67('0x65')],_0x2ed2d9);})[_0xbb67('0x26')](function(_0x542bac){_0x443cbe=_0x542bac;logger[_0xbb67('0x2c')](_0xbb67('0x52'),_0x443cbe['id']);return getTicket(_0x1fa11a,_0x35c6a3,_0x443cbe,_0x264c6d,_0x498f51,_0x264c6d[_0xbb67('0x66')],_0x2ed2d9,'Outbound');})['then'](function(_0x33189c){_0x4cee6d=_0x33189c;logger[_0xbb67('0x2c')](_0xbb67('0x53'));logger[_0xbb67('0x2c')](_0xbb67('0x54'),_0x4cee6d['id']);return setRelationship(_0x2ed2d9,_0x35c6a3,_0x4cee6d,_0xbb67('0x55'));})[_0xbb67('0x26')](function(){return setRelationship(_0x2ed2d9,_0x443cbe,_0x4cee6d,_0xbb67('0x56'));})[_0xbb67('0x26')](function(){return getServerInfo(_0x2ed2d9);})['then'](function(_0x5325fa){var _0x5c6b0d=parseInt(_0x5325fa[_0xbb67('0x57')][_0xbb67('0x58')](0x0));var _0x112dbe=util[_0xbb67('0x1c')](_0xbb67('0x59'),_0x1fa11a[_0xbb67('0x48')],_0x4cee6d['id']);if(_0x5c6b0d>0x6){_0x112dbe=util['format']('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x1fa11a[_0xbb67('0x48')],_0x4cee6d['id']);}logger[_0xbb67('0x2c')](_0xbb67('0x61'),_0xbb67('0x5b'));emit(util[_0xbb67('0x1c')](_0xbb67('0x5c'),_0x4e64f1[_0xbb67('0x15')]),_0xbb67('0x67'),{'uri':_0x112dbe});})['catch'](function(_0x411636){logger[_0xbb67('0x68')]('[OUTBOUND]',JSON[_0xbb67('0x1a')](_0x411636));});};exports['unmanaged']=function(_0xb8d48c,_0x5138d9,_0x44640c,_0x726f82,_0x46ada9,_0x4a6f11){var _0x3161a0,_0x1183f4,_0x2eaeb8,_0x2c3239;_0x4a6f11[_0xbb67('0x48')]=intUtil[_0xbb67('0x49')](_0x4a6f11[_0xbb67('0x48')]);_0x4a6f11[_0xbb67('0x4a')]=intUtil['stripTrailingSlash'](_0x4a6f11[_0xbb67('0x4a')]);def[_0xbb67('0x4b')]=util[_0xbb67('0x1c')]('%s/service/v4_1/rest.php',_0x4a6f11[_0xbb67('0x48')]);if(_0x46ada9&&_0x46ada9[_0xbb67('0x4d')]){logger[_0xbb67('0x2c')]('['+_0x5138d9['lastevent'][_0xbb67('0x69')]()+']','Recording\x20is\x20enabled!');_0x5138d9[_0xbb67('0x50')]=util[_0xbb67('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4a6f11[_0xbb67('0x4a')],_0x5138d9[_0xbb67('0x63')],md5(_0x5138d9[_0xbb67('0x63')]));}else{_0x5138d9['recordingURL']='';}return getConnection(_0x4a6f11)[_0xbb67('0x26')](function(_0xd94704){_0x2c3239=_0xd94704;if(!_[_0xbb67('0x21')](_0x726f82)){return getUser(_0x4a6f11,_0x726f82[_0xbb67('0x15')],_0x2c3239);}else{return getUser(_0x4a6f11,null,_0x2c3239);}})['then'](function(_0x331201){_0x3161a0=_0x331201;logger[_0xbb67('0x2c')](_0xbb67('0x51'),_0x3161a0['id']);return getEndUser(_0x4a6f11,_0x5138d9[_0xbb67('0x6a')],_0x5138d9[_0xbb67('0x6b')],_0x2c3239);})[_0xbb67('0x26')](function(_0x2b499b){_0x1183f4=_0x2b499b;logger[_0xbb67('0x2c')]('The\x20Enduser\x20ID\x20is:',_0x1183f4['id']);return getTicket(_0x4a6f11,_0x3161a0,_0x1183f4,_0x44640c,_0x5138d9,_0x44640c[_0xbb67('0x66')],_0x2c3239,'Inbound');})['then'](function(_0x5deec1){_0x2eaeb8=_0x5deec1;logger['info'](_0xbb67('0x53'));logger[_0xbb67('0x2c')]('The\x20Ticket\x20ID\x20is:',_0x2eaeb8['id']);return setRelationship(_0x2c3239,_0x3161a0,_0x2eaeb8,_0xbb67('0x55'));})[_0xbb67('0x26')](function(){return setRelationship(_0x2c3239,_0x1183f4,_0x2eaeb8,'contacts');})[_0xbb67('0x26')](function(){return getServerInfo(_0x2c3239);})[_0xbb67('0x5d')](function(_0x4a2772){logger[_0xbb67('0x68')]('['+_0x5138d9[_0xbb67('0x6c')]['toUpperCase']()+']',JSON[_0xbb67('0x1a')](_0x4a2772));});};
\ No newline at end of file
+var _0x509c=['Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','entry_list','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','set_entry','first_name','Caller\x20-\x20%s','[HTTP]','nameField','toLowerCase','type','string','customField','custom_fields','content','variable','Variable','username','password','PLAIN','xCALLY\x20Motion\x20integration','sessionID','Account\x20%d\x20is\x20not\x20valid','remoteUri','stripTrailingSlash','serverUrl','%s/service/v4_1/rest.php','monitor_format','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','users','version','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','error','[QUEUE]','outbound','uri','recordingFormat','none','Recording\x20is\x20enabled!','destcalleridname','contacts','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','[OUTBOUND]','unmanaged','lastevent','toUpperCase','Inbound','Ticket\x20created!','lodash','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','POST','emit','info','Creating\x20new\x20ticket...','name','getString','assigned_user_id','created_by','description','date_start','toISOString','slice','replace','duration_hours','parent_id','parent_type','Contacts','direction','forEach','variableName','push','idField','JSON','stringify','format','Basic\x20%s','apiKey','toString','base64','isNil','Getting\x20agent\x20with\x20name','get_entry_list','Employees','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','then','length','find','name_value_list','value','Agent\x20found!','resolve','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user_id'];(function(_0x4adefc,_0x16c860){var _0x40bc00=function(_0x2b9253){while(--_0x2b9253){_0x4adefc['push'](_0x4adefc['shift']());}};_0x40bc00(++_0x16c860);}(_0x509c,0x19d));var _0xc509=function(_0x51ef60,_0x2bf45f){_0x51ef60=_0x51ef60-0x0;var _0x5654f5=_0x509c[_0x51ef60];return _0x5654f5;};'use strict';var _=require(_0xc509('0x0'));var rp=require('request-promise');var BPromise=require(_0xc509('0x1'));var md5=require(_0xc509('0x2'));var util=require('util');var Redis=require(_0xc509('0x3'));var intUtil=require(_0xc509('0x4'));var config=require(_0xc509('0x5'));var logger=require(_0xc509('0x6'))('sugarcrm');config[_0xc509('0x7')]=_[_0xc509('0x8')](config['redis'],{'host':_0xc509('0x9'),'port':0x18eb});var io=require(_0xc509('0xa'))(new Redis(config['redis']));var def={'method':_0xc509('0xb'),'json':!![]};function emit(_0x27d332,_0x64d2af,_0xddbc9d){io['to'](_0x27d332)[_0xc509('0xc')](_0x64d2af,_0xddbc9d);}function getTicket(_0x436055,_0x3ff70a,_0x2e7e67,_0x321ea1,_0x1fa9e2,_0x5f3825,_0x3ca98a,_0x2097b7){logger[_0xc509('0xd')](_0xc509('0xe'));var _0x573d73=new Date();var _0xcf42d7=[{'name':_0xc509('0xf'),'value':intUtil[_0xc509('0x10')](_0x321ea1['Subjects'],_0x1fa9e2,'\x20')},{'name':_0xc509('0x11'),'value':_0x3ff70a['id']},{'name':_0xc509('0x12'),'value':_0x3ff70a['id']},{'name':_0xc509('0x13'),'value':intUtil[_0xc509('0x10')](_0x321ea1['Descriptions'],_0x1fa9e2,'\x0a')},{'name':_0xc509('0x14'),'value':_0x573d73[_0xc509('0x15')]()[_0xc509('0x16')](0x0,0x13)[_0xc509('0x17')]('T','\x20')},{'name':_0xc509('0x18'),'value':'0'},{'name':'duration_minutes','value':'15'},{'name':_0xc509('0x19'),'value':_0x2e7e67['id']},{'name':_0xc509('0x1a'),'value':_0xc509('0x1b')},{'name':'parent_name','value':_0x2e7e67[_0xc509('0xf')]},{'name':_0xc509('0x1c'),'value':_0x2097b7}];if(_0x5f3825['length']){_[_0xc509('0x1d')](_0x5f3825,function(_0x280f0c){if(_0x1fa9e2[_0x280f0c[_0xc509('0x1e')]]){_0xcf42d7[_0xc509('0x1f')]({'name':_0x280f0c[_0xc509('0x20')],'value':_0x1fa9e2[_0x280f0c[_0xc509('0x1e')]]});}});}return request({'form':{'method':'set_entry','input_type':_0xc509('0x21'),'response_type':_0xc509('0x21'),'rest_data':JSON[_0xc509('0x22')]({'session':_0x3ca98a['id'],'module_name':'Calls','name_value_list':_0xcf42d7})}});}function getAuth(_0x31d87a){return util[_0xc509('0x23')](_0xc509('0x24'),new Buffer(_0x31d87a[_0xc509('0x25')]+':X')[_0xc509('0x26')](_0xc509('0x27')));}function getServerInfo(_0x40c0cc){return request({'form':{'method':'get_server_info','input_type':_0xc509('0x21'),'response_type':_0xc509('0x21'),'rest_data':JSON[_0xc509('0x22')]({'session':_0x40c0cc['id']})}});}function getUser(_0x355491,_0xb5c525,_0x8c6ae1){if(!_[_0xc509('0x28')](_0xb5c525)){logger[_0xc509('0xd')](_0xc509('0x29'),_0xb5c525);return request({'form':{'method':_0xc509('0x2a'),'input_type':_0xc509('0x21'),'response_type':_0xc509('0x21'),'rest_data':JSON['stringify']({'session':_0x8c6ae1['id'],'module_name':_0xc509('0x2b'),'query':util[_0xc509('0x23')](_0xc509('0x2c'),_0xb5c525),'order_by':'','offset':'0','select_fields':['id',_0xc509('0xf'),_0xc509('0x2d')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0xc509('0x2e')](function(_0x169274){if(_0x169274['entry_list'][_0xc509('0x2f')]){var _0x4ca006=_[_0xc509('0x30')](_0x169274['entry_list'],function(_0x24c8e6){return _0x24c8e6[_0xc509('0x31')][_0xc509('0x2d')][_0xc509('0x32')]===_0xb5c525;});if(_0x4ca006){logger[_0xc509('0xd')](_0xc509('0x33'));return BPromise[_0xc509('0x34')]({'id':_0x4ca006[_0xc509('0x31')]['id']['value'],'name':_0x4ca006[_0xc509('0x31')][_0xc509('0xf')]['value']});}}logger[_0xc509('0xd')](_0xc509('0x35'));return BPromise[_0xc509('0x34')]({'id':_0x8c6ae1[_0xc509('0x31')][_0xc509('0x36')][_0xc509('0x32')],'name':_0x8c6ae1[_0xc509('0x31')]['user_name']['value']});});}else{logger[_0xc509('0xd')]('Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!');return BPromise[_0xc509('0x34')]({'id':_0x8c6ae1[_0xc509('0x31')][_0xc509('0x36')]['value'],'name':_0x8c6ae1[_0xc509('0x31')][_0xc509('0x2d')][_0xc509('0x32')]});}}function getEndUser(_0x3a7994,_0x1562b4,_0x3eeefa,_0x331ef4){logger[_0xc509('0xd')](_0xc509('0x37'),_0x3eeefa);return request({'form':{'method':'get_entry_list','input_type':_0xc509('0x21'),'response_type':_0xc509('0x21'),'rest_data':JSON[_0xc509('0x22')]({'session':_0x331ef4['id'],'module_name':_0xc509('0x1b'),'query':util[_0xc509('0x23')](_0xc509('0x38'),_0x3eeefa),'order_by':'','offset':'0','select_fields':['id','name',_0xc509('0x39')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0xc509('0x2e')](function(_0x2d5766){if(_0x2d5766[_0xc509('0x3a')]['length']){var _0x46c65f=_[_0xc509('0x30')](_0x2d5766['entry_list'],function(_0x5ec2ec){return _0x5ec2ec['name_value_list'][_0xc509('0x39')][_0xc509('0x32')]===_0x3eeefa;});if(_0x46c65f){logger[_0xc509('0xd')](_0xc509('0x3b'));return BPromise['resolve']({'id':_0x46c65f['name_value_list']['id'][_0xc509('0x32')],'name':_0x46c65f[_0xc509('0x31')]['name']['value'],'phone':_0x46c65f[_0xc509('0x31')][_0xc509('0x39')][_0xc509('0x32')]});}}else{logger[_0xc509('0xd')](_0xc509('0x3c'));return request({'form':{'method':_0xc509('0x3d'),'input_type':_0xc509('0x21'),'response_type':_0xc509('0x21'),'rest_data':JSON[_0xc509('0x22')]({'session':_0x331ef4['id'],'module_name':_0xc509('0x1b'),'name_value_list':[{'name':_0xc509('0x3e'),'value':_0x1562b4!=='<unknown>'?_0x1562b4:util[_0xc509('0x23')](_0xc509('0x3f'),_0x3eeefa)},{'name':'phone_home','value':_0x3eeefa}]})}})[_0xc509('0x2e')](function(_0x969b12){logger[_0xc509('0xd')]('Enduser\x20created.');return BPromise[_0xc509('0x34')]({'id':_0x969b12['id'],'name':_0x969b12[_0xc509('0x3a')][_0xc509('0x3e')][_0xc509('0x32')],'phone':_0x969b12['entry_list'][_0xc509('0x39')][_0xc509('0x32')]});});}});}function request(_0x244d43){logger['debug'](_0xc509('0x40'),JSON[_0xc509('0x22')](_0x244d43));return rp(_['merge'](def,_0x244d43));}function getTags(_0x2c55c9,_0x15bfbf){var _0x310e84=[];if(_0x2c55c9&&_0x2c55c9[_0xc509('0x2f')]>0x0){_0x310e84=_['map'](_0x2c55c9,_0x15bfbf);}return _0x310e84;}function getCustomFields(_0x6ad062,_0x49661e){var _0x2e4450=[];var _0x5324a3={'custom_fields':[]};if(_0x6ad062['length']>0x0){_['forEach'](_0x6ad062,function(_0x359a6a){if(_0x359a6a['type']==='string'&&_0x359a6a['nameField']&&!_0x359a6a['customField']){_0x5324a3[_0x359a6a[_0xc509('0x41')][_0xc509('0x42')]()]=_0x359a6a['content'][_0xc509('0x26')]();}else if(_0x359a6a[_0xc509('0x43')]===_0xc509('0x44')&&_0x359a6a[_0xc509('0x20')]&&_0x359a6a[_0xc509('0x45')]){_0x5324a3[_0xc509('0x46')][_0xc509('0x1f')]({'id':_0x359a6a['idField'],'value':_0x359a6a[_0xc509('0x47')][_0xc509('0x26')]()});}else if(_0x359a6a[_0xc509('0x43')]===_0xc509('0x48')&&_0x359a6a[_0xc509('0x1e')]&&_0x359a6a[_0xc509('0x20')]&&_0x359a6a['customField']){_0x49661e[_0x359a6a['variableName']]&&_0x5324a3[_0xc509('0x46')]['push']({'id':_0x359a6a[_0xc509('0x20')],'value':_0x49661e[_0x359a6a[_0xc509('0x1e')]][_0xc509('0x26')]()});}else if(_0x359a6a['type']==='customVariable'&&_0x359a6a['Variable']&&_0x359a6a['Variable'][_0xc509('0xf')]&&_0x359a6a[_0xc509('0x20')]&&_0x359a6a[_0xc509('0x45')]){_0x49661e[_0x359a6a[_0xc509('0x49')][_0xc509('0xf')][_0xc509('0x42')]()]&&_0x5324a3[_0xc509('0x46')]['push']({'id':_0x359a6a['idField'],'value':_0x49661e[_0x359a6a[_0xc509('0x49')][_0xc509('0xf')][_0xc509('0x42')]()][_0xc509('0x26')]()});}});}return _0x5324a3;}function getConnection(_0x45b094){return request({'method':_0xc509('0xb'),'form':{'method':'login','input_type':_0xc509('0x21'),'response_type':_0xc509('0x21'),'rest_data':JSON[_0xc509('0x22')]({'user_auth':{'user_name':_0x45b094[_0xc509('0x4a')],'password':_0x45b094[_0xc509('0x4b')],'encryption':_0xc509('0x4c')},'application':_0xc509('0x4d')})}})[_0xc509('0x2e')](function(_0x10db68){var _0x29c7df=_0x10db68;if(_0x29c7df['id']){def[_0xc509('0x4e')]=_0x29c7df['id'];return BPromise[_0xc509('0x34')](_0x29c7df);}else{throw new Error(util[_0xc509('0x23')](_0xc509('0x4f'),_0x45b094['id']));}});}function setRelationship(_0x1a9141,_0x3d1768,_0xeee6e3,_0x4abc55){return request({'form':{'method':'set_relationship','input_type':'JSON','response_type':'JSON','rest_data':JSON[_0xc509('0x22')]({'session':_0x1a9141['id'],'module_name':'Calls','module_id':_0xeee6e3['id'],'link_field_name':_0x4abc55,'related_ids':[_0x3d1768['id']],'name_value_list':[],'delete':0x0})}});}exports['queue']=function(_0x160290,_0x6656f2,_0x27e6cc,_0x589c31,_0x1c5f7e,_0x27250e){var _0x48779b,_0x533b6f,_0x59250c,_0x23504f;_0x27250e[_0xc509('0x50')]=intUtil[_0xc509('0x51')](_0x27250e[_0xc509('0x50')]);_0x27250e[_0xc509('0x52')]=intUtil[_0xc509('0x51')](_0x27250e[_0xc509('0x52')]);def['uri']=util['format'](_0xc509('0x53'),_0x27250e[_0xc509('0x50')]);if(_0x1c5f7e&&_0x1c5f7e[_0xc509('0x54')]){logger[_0xc509('0xd')]('[QUEUE]','Recording\x20is\x20enabled!');_0x6656f2['recordingURL']=util['format'](_0xc509('0x55'),_0x27250e[_0xc509('0x52')],_0x6656f2['uniqueid'],md5(_0x6656f2[_0xc509('0x56')]));}else{_0x6656f2[_0xc509('0x57')]='';}return getConnection(_0x27250e)[_0xc509('0x2e')](function(_0x102516){_0x23504f=_0x102516;return getUser(_0x27250e,_0x589c31[_0xc509('0xf')],_0x23504f);})[_0xc509('0x2e')](function(_0x3a99e6){_0x48779b=_0x3a99e6;logger[_0xc509('0xd')](_0xc509('0x58'),_0x48779b['id']);return getEndUser(_0x27250e,_0x6656f2[_0xc509('0x59')],_0x6656f2[_0xc509('0x5a')],_0x23504f);})[_0xc509('0x2e')](function(_0x549bb1){_0x533b6f=_0x549bb1;logger[_0xc509('0xd')](_0xc509('0x5b'),_0x533b6f['id']);return getTicket(_0x27250e,_0x48779b,_0x533b6f,_0x27e6cc,_0x6656f2,_0x27e6cc[_0xc509('0x5c')],_0x23504f,'Inbound');})[_0xc509('0x2e')](function(_0x35b106){_0x59250c=_0x35b106;logger[_0xc509('0xd')]('Ticket\x20created!');logger['info'](_0xc509('0x5d'),_0x59250c['id']);return setRelationship(_0x23504f,_0x48779b,_0x59250c,_0xc509('0x5e'));})[_0xc509('0x2e')](function(){return setRelationship(_0x23504f,_0x533b6f,_0x59250c,'contacts');})['then'](function(){return getServerInfo(_0x23504f);})[_0xc509('0x2e')](function(_0x504ae9){var _0x25d2dd=parseInt(_0x504ae9[_0xc509('0x5f')]['charAt'](0x0));var _0x1c3dbe=util['format']('%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s',_0x27250e['remoteUri'],_0x59250c['id']);if(_0x25d2dd>0x6){_0x1c3dbe=util['format'](_0xc509('0x60'),_0x27250e['remoteUri'],_0x59250c['id']);}logger[_0xc509('0xd')]('[QUEUE]',_0xc509('0x61'));emit(util['format'](_0xc509('0x62'),_0x589c31['name']),_0xc509('0x63'),{'uri':_0x1c3dbe});})[_0xc509('0x64')](function(_0xc1160f){logger[_0xc509('0x65')](_0xc509('0x66'),JSON[_0xc509('0x22')](_0xc1160f));});};exports[_0xc509('0x67')]=function(_0x4b83f4,_0x445d15,_0x24fa24,_0x5255cc,_0x261dab,_0xb1d92c,_0x32b62d){var _0x201bb8,_0x34e731,_0x3263ca,_0x3bf156;_0xb1d92c['remoteUri']=intUtil[_0xc509('0x51')](_0xb1d92c[_0xc509('0x50')]);_0xb1d92c['serverUrl']=intUtil[_0xc509('0x51')](_0xb1d92c[_0xc509('0x52')]);def[_0xc509('0x68')]=util[_0xc509('0x23')]('%s/service/v4_1/rest.php',_0xb1d92c[_0xc509('0x50')]);if(_0x32b62d&&_0x32b62d[_0xc509('0x69')]&&_0x32b62d['recordingFormat']!==_0xc509('0x6a')){logger[_0xc509('0xd')]('[OUTBOUND]',_0xc509('0x6b'));_0x445d15[_0xc509('0x57')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xb1d92c[_0xc509('0x52')],_0x445d15['uniqueid'],md5(_0x445d15[_0xc509('0x56')]));}return getConnection(_0xb1d92c)[_0xc509('0x2e')](function(_0x117db0){_0x3bf156=_0x117db0;return getUser(_0xb1d92c,_0x5255cc[_0xc509('0xf')],_0x3bf156);})['then'](function(_0x715dc4){_0x201bb8=_0x715dc4;logger[_0xc509('0xd')](_0xc509('0x58'),_0x201bb8['id']);return getEndUser(_0xb1d92c,_0x445d15[_0xc509('0x6c')],_0x445d15['destcalleridnum'],_0x3bf156);})['then'](function(_0x4bcb11){_0x34e731=_0x4bcb11;logger['info'](_0xc509('0x5b'),_0x34e731['id']);return getTicket(_0xb1d92c,_0x201bb8,_0x34e731,_0x24fa24,_0x445d15,_0x24fa24[_0xc509('0x5c')],_0x3bf156,'Outbound');})[_0xc509('0x2e')](function(_0x3eeef0){_0x3263ca=_0x3eeef0;logger['info']('Ticket\x20created!');logger[_0xc509('0xd')](_0xc509('0x5d'),_0x3263ca['id']);return setRelationship(_0x3bf156,_0x201bb8,_0x3263ca,_0xc509('0x5e'));})[_0xc509('0x2e')](function(){return setRelationship(_0x3bf156,_0x34e731,_0x3263ca,_0xc509('0x6d'));})[_0xc509('0x2e')](function(){return getServerInfo(_0x3bf156);})[_0xc509('0x2e')](function(_0x4bf01a){var _0x33ac21=parseInt(_0x4bf01a[_0xc509('0x5f')]['charAt'](0x0));var _0x2e88fc=util['format'](_0xc509('0x6e'),_0xb1d92c[_0xc509('0x50')],_0x3263ca['id']);if(_0x33ac21>0x6){_0x2e88fc=util[_0xc509('0x23')](_0xc509('0x60'),_0xb1d92c['remoteUri'],_0x3263ca['id']);}logger[_0xc509('0xd')]('[OUTBOUND]',_0xc509('0x61'));emit(util['format'](_0xc509('0x62'),_0x5255cc['name']),_0xc509('0x63'),{'uri':_0x2e88fc});})[_0xc509('0x64')](function(_0x210215){logger[_0xc509('0x65')](_0xc509('0x6f'),JSON[_0xc509('0x22')](_0x210215));});};exports[_0xc509('0x70')]=function(_0x371723,_0x442411,_0x40ef0e,_0x23f9db,_0x1b242b,_0x36bb6c){var _0x4ff950,_0x2e3717,_0x22a29e,_0x12912f;_0x36bb6c[_0xc509('0x50')]=intUtil['stripTrailingSlash'](_0x36bb6c[_0xc509('0x50')]);_0x36bb6c['serverUrl']=intUtil[_0xc509('0x51')](_0x36bb6c[_0xc509('0x52')]);def['uri']=util[_0xc509('0x23')](_0xc509('0x53'),_0x36bb6c['remoteUri']);if(_0x1b242b&&_0x1b242b['monitor_format']){logger[_0xc509('0xd')]('['+_0x442411[_0xc509('0x71')][_0xc509('0x72')]()+']',_0xc509('0x6b'));_0x442411['recordingURL']=util[_0xc509('0x23')](_0xc509('0x55'),_0x36bb6c['serverUrl'],_0x442411['uniqueid'],md5(_0x442411['uniqueid']));}else{_0x442411[_0xc509('0x57')]='';}return getConnection(_0x36bb6c)[_0xc509('0x2e')](function(_0x1c2c88){_0x12912f=_0x1c2c88;if(!_[_0xc509('0x28')](_0x23f9db)){return getUser(_0x36bb6c,_0x23f9db[_0xc509('0xf')],_0x12912f);}else{return getUser(_0x36bb6c,null,_0x12912f);}})[_0xc509('0x2e')](function(_0x139e02){_0x4ff950=_0x139e02;logger['info'](_0xc509('0x58'),_0x4ff950['id']);return getEndUser(_0x36bb6c,_0x442411[_0xc509('0x59')],_0x442411[_0xc509('0x5a')],_0x12912f);})['then'](function(_0x2ea380){_0x2e3717=_0x2ea380;logger[_0xc509('0xd')](_0xc509('0x5b'),_0x2e3717['id']);return getTicket(_0x36bb6c,_0x4ff950,_0x2e3717,_0x40ef0e,_0x442411,_0x40ef0e[_0xc509('0x5c')],_0x12912f,_0xc509('0x73'));})[_0xc509('0x2e')](function(_0x1e5294){_0x22a29e=_0x1e5294;logger['info'](_0xc509('0x74'));logger[_0xc509('0xd')](_0xc509('0x5d'),_0x22a29e['id']);return setRelationship(_0x12912f,_0x4ff950,_0x22a29e,_0xc509('0x5e'));})[_0xc509('0x2e')](function(){return setRelationship(_0x12912f,_0x2e3717,_0x22a29e,_0xc509('0x6d'));})[_0xc509('0x2e')](function(){return getServerInfo(_0x12912f);})[_0xc509('0x64')](function(_0x26e72a){logger[_0xc509('0x65')]('['+_0x442411[_0xc509('0x71')][_0xc509('0x72')]()+']',JSON[_0xc509('0x22')](_0x26e72a));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff