// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x92a8=['md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','socket.io-emitter','redis','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','sessionName','HelpDesk','stringify','then','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','statusCode','getUser','username','Searching\x20end\x20user\x20with\x20phone','GET','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','length','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','create','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','token','getConnection','queue','stripTrailingSlash','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','email','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','[QUEUE]','outbound','recordingFormat','none','[OUTBOUND]','uniqueid','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','Fields','Ticket\x20created!','monitor_format','lastevent','toUpperCase','lodash','request-promise'];(function(_0x195577,_0x5de53a){var _0x13c367=function(_0x583022){while(--_0x583022){_0x195577['push'](_0x195577['shift']());}};_0x13c367(++_0x5de53a);}(_0x92a8,0x12a));var _0x892a=function(_0x4bfcbe,_0x4630f5){_0x4bfcbe=_0x4bfcbe-0x0;var _0x5b65e6=_0x92a8[_0x4bfcbe];return _0x5b65e6;};'use strict';var _=require(_0x892a('0x0'));var rp=require(_0x892a('0x1'));var BPromise=require('bluebird');var md5=require(_0x892a('0x2'));var util=require(_0x892a('0x3'));var Redis=require(_0x892a('0x4'));var intUtil=require(_0x892a('0x5'));var config=require(_0x892a('0x6'));var logger=require(_0x892a('0x7'))('vTiger');config['redis']=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x892a('0x8'))(new Redis(config[_0x892a('0x9')]));function emit(_0x10feae,_0x12a21,_0x581963){io['to'](_0x10feae)['emit'](_0x12a21,_0x581963);}function getCustomFields(_0x20367f,_0x132eff){var _0x1e1bdc={};if(_0x20367f['length']>0x0){_[_0x892a('0xa')](_0x20367f,function(_0x262fd1){if(_0x262fd1[_0x892a('0xb')]===_0x892a('0xc')&&_0x262fd1[_0x892a('0xd')]){_0x1e1bdc[_0x262fd1[_0x892a('0xd')]]=_0x262fd1[_0x892a('0xe')][_0x892a('0xf')]();}else if(_0x262fd1[_0x892a('0xb')]===_0x892a('0x10')&&_0x262fd1['variableName']&&_0x262fd1[_0x892a('0xd')]&&_0x132eff[_0x262fd1[_0x892a('0x11')]]){_0x1e1bdc[_0x262fd1[_0x892a('0xd')]]=_0x132eff[_0x262fd1['variableName']]['toString']();}else if(_0x262fd1[_0x892a('0xb')]===_0x892a('0x12')&&_0x262fd1[_0x892a('0x13')]&&_0x262fd1[_0x892a('0x13')][_0x892a('0x14')]&&_0x262fd1['idField']&&_0x132eff[_0x262fd1[_0x892a('0x13')]['name'][_0x892a('0x15')]()]){_0x1e1bdc[_0x262fd1['idField']]=_0x132eff[_0x262fd1['Variable']['name']['toLowerCase']()][_0x892a('0xf')]();}});}return _0x1e1bdc;}function createTicket(_0x3b36e7,_0x58d8bf,_0x31de31,_0x35e510,_0x1a1086,_0xee8687,_0x5d27cb){logger[_0x892a('0x16')](_0x892a('0x17'));var _0x49fcbc=_['merge']({'parent_id':'','assigned_user_id':_0x58d8bf['id'],'ticketpriorities':_0x892a('0x18'),'ticketstatus':_0x892a('0x19'),'ticket_title':intUtil['getString'](_0x35e510[_0x892a('0x1a')],_0x1a1086,'\x20'),'description':intUtil[_0x892a('0x1b')](_0x35e510[_0x892a('0x1c')],_0x1a1086,'\x0a'),'contact_id':_0x31de31['id']},getCustomFields(_0xee8687,_0x1a1086));var _0x4df166={'method':_0x892a('0x1d'),'uri':util[_0x892a('0x1e')](_0x892a('0x1f'),_0x3b36e7['remoteUri']),'form':{'operation':'create','username':_0x3b36e7['username'],'sessionName':_0x5d27cb[_0x892a('0x20')],'elementType':_0x892a('0x21'),'element':JSON[_0x892a('0x22')](_0x49fcbc)},'json':!![]};return request(_0x4df166)[_0x892a('0x23')](function(_0x2e422e){if(_0x2e422e['success']){return BPromise[_0x892a('0x24')]({'id':_0x2e422e[_0x892a('0x25')]['id']});}else{throw new Error(util[_0x892a('0x1e')](_0x892a('0x26'),JSON['stringify'](_0x2e422e[_0x892a('0x27')])));}})[_0x892a('0x28')](function(_0x32778d){var _0x4205af=_0x32778d['statusCode']||0x1f4;logger['error'](_0x892a('0x29'),_0x892a('0x2a'),_0x4205af,JSON[_0x892a('0x22')](_0x32778d));});}function getUser(_0x23df3a,_0x4e77af,_0xc766c1){if(intUtil[_0x892a('0x2b')](_0x4e77af)){logger[_0x892a('0x16')](_0x892a('0x2c'),_0x4e77af);return request({'method':'GET','uri':util[_0x892a('0x1e')]('%s/webservice.php',_0x23df3a[_0x892a('0x2d')]),'qs':{'operation':_0x892a('0x2e'),'username':_0x23df3a['username'],'sessionName':_0xc766c1[_0x892a('0x20')],'query':util['format'](_0x892a('0x2f'),_0x4e77af)},'json':!![]})['then'](function(_0x3e4460){if(_0x3e4460[_0x892a('0x30')]&&_0x3e4460['result']['length']){logger[_0x892a('0x16')](_0x892a('0x31'));return BPromise[_0x892a('0x24')]({'id':_0x3e4460[_0x892a('0x25')][0x0]['id'],'email':_0x3e4460[_0x892a('0x25')][0x0][_0x892a('0x32')],'name':_0x3e4460[_0x892a('0x25')][0x0][_0x892a('0x33')]+'\x20'+_0x3e4460[_0x892a('0x25')][_0x892a('0x34')]});}else{logger[_0x892a('0x16')](_0x892a('0x35'));return BPromise[_0x892a('0x24')]({'id':_0xc766c1['userId'],'email':_0x23df3a['username'],'name':'admin'});}})['catch'](function(_0x3a3ad4){var _0x1b7adf=_0x3a3ad4[_0x892a('0x36')]||0x1f4;logger[_0x892a('0x27')](_0x892a('0x29'),_0x892a('0x37'),_0x1b7adf,JSON[_0x892a('0x22')](_0x3a3ad4));});}else{logger[_0x892a('0x16')](_0x892a('0x35'));return BPromise[_0x892a('0x24')]({'id':_0xc766c1['userId'],'email':_0x23df3a[_0x892a('0x38')],'name':'admin'})[_0x892a('0x28')](function(_0x18f56e){var _0x276d9d=_0x18f56e[_0x892a('0x36')]||0x1f4;logger[_0x892a('0x27')](_0x892a('0x29'),_0x892a('0x37'),_0x276d9d,JSON[_0x892a('0x22')](_0x18f56e));});}}function getEndUser(_0x35ec69,_0x5c9976,_0x3d529f,_0x45c04e){logger[_0x892a('0x16')](_0x892a('0x39'),_0x3d529f);return request({'method':_0x892a('0x3a'),'uri':util['format'](_0x892a('0x1f'),_0x35ec69['remoteUri']),'qs':{'operation':_0x892a('0x2e'),'username':_0x35ec69[_0x892a('0x38')],'sessionName':_0x45c04e['sessionName'],'query':util['format'](_0x892a('0x3b'),_0x3d529f,_0x3d529f,_0x3d529f,_0x3d529f,_0x3d529f)},'json':!![]})[_0x892a('0x23')](function(_0xe400de){if(_0xe400de[_0x892a('0x30')]&&_0xe400de[_0x892a('0x25')][_0x892a('0x3c')]){logger[_0x892a('0x16')]('Enduser\x20found!');return BPromise[_0x892a('0x24')]({'id':_0xe400de[_0x892a('0x25')][0x0]['id'],'name':_0xe400de[_0x892a('0x25')][0x0]['firstname']+'\x20'+_0xe400de['result'][0x0][_0x892a('0x3d')],'phone':_0x3d529f});}else{logger[_0x892a('0x16')](_0x892a('0x3e'));return request({'method':_0x892a('0x1d'),'uri':util[_0x892a('0x1e')](_0x892a('0x1f'),_0x35ec69[_0x892a('0x2d')]),'form':{'operation':_0x892a('0x3f'),'sessionName':_0x45c04e[_0x892a('0x20')],'elementType':_0x892a('0x40'),'element':JSON[_0x892a('0x22')]({'lastname':_0x5c9976,'phone':_0x3d529f,'assigned_user_id':'\x20'})},'json':!![]})[_0x892a('0x23')](function(_0x2912c7){logger[_0x892a('0x16')](_0x892a('0x41'));return BPromise[_0x892a('0x24')]({'id':_0x2912c7[_0x892a('0x25')]['id'],'name':_0x2912c7[_0x892a('0x25')][_0x892a('0x3d')],'phone':_0x2912c7[_0x892a('0x25')][_0x892a('0x42')]});})[_0x892a('0x28')](function(_0x173091){var _0x5a54de=_0x173091[_0x892a('0x36')]||0x1f4;logger[_0x892a('0x27')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x892a('0x43'),_0x5a54de,JSON['stringify'](_0x173091));});}});}function getConnection(_0x8c1913){var _0x2a6fa1=_0x8c1913[_0x892a('0x38')];var _0x5a55a7=_0x8c1913[_0x892a('0x44')];return request({'method':_0x892a('0x3a'),'uri':util[_0x892a('0x1e')](_0x892a('0x1f'),_0x8c1913[_0x892a('0x2d')]),'qs':{'operation':_0x892a('0x45'),'username':_0x2a6fa1},'json':!![]})[_0x892a('0x23')](function(_0x1ffc20){if(_0x1ffc20[_0x892a('0x30')]){return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x8c1913['remoteUri']),'form':{'operation':'login','username':_0x2a6fa1,'accessKey':md5(_0x1ffc20[_0x892a('0x25')][_0x892a('0x46')]+_0x5a55a7)},'json':!![]});}})[_0x892a('0x23')](function(_0x2b2c5f){if(_0x2b2c5f[_0x892a('0x30')]){return BPromise[_0x892a('0x24')](_0x2b2c5f[_0x892a('0x25')]);}else{throw new Error(util[_0x892a('0x1e')]('Account\x20%d\x20is\x20not\x20valid',_0x8c1913['id']));}})[_0x892a('0x28')](function(_0x410260){var _0x59bb0e=_0x410260[_0x892a('0x36')]||0x1f4;logger['error'](_0x892a('0x29'),_0x892a('0x47'),_0x59bb0e,JSON[_0x892a('0x22')](_0x410260));});}function request(_0x44e26c){logger['info']('[HTTP]',JSON['stringify'](_0x44e26c));return rp(_0x44e26c);}exports[_0x892a('0x48')]=function(_0x37164d,_0x2f8277,_0x28554c,_0x511508,_0x97efc1,_0x51b9f4){var _0x2d54e5,_0xc7d879,_0x428ebf,_0x37a4df;_0x51b9f4['remoteUri']=intUtil[_0x892a('0x49')](_0x51b9f4['remoteUri']);if(_0x97efc1&&_0x97efc1['monitor_format']){logger[_0x892a('0x16')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2f8277[_0x892a('0x4a')]=util[_0x892a('0x1e')](_0x892a('0x4b'),_0x51b9f4[_0x892a('0x4c')],_0x2f8277['uniqueid'],md5(_0x2f8277['uniqueid']));}else{_0x2f8277[_0x892a('0x4a')]='';}return getConnection(_0x51b9f4)[_0x892a('0x23')](function(_0x260676){_0x37a4df=_0x260676;return getUser(_0x51b9f4,_0x511508[_0x892a('0x4d')],_0x37a4df);})[_0x892a('0x23')](function(_0x19da40){_0x2d54e5=_0x19da40;logger['info']('The\x20User\x20ID\x20is:',_0x2d54e5['id']);return getEndUser(_0x51b9f4,_0x2f8277['calleridname'],_0x2f8277[_0x892a('0x4e')],_0x37a4df);})['then'](function(_0x51db11){_0xc7d879=_0x51db11;logger[_0x892a('0x16')](_0x892a('0x4f'),_0xc7d879['id']);return createTicket(_0x51b9f4,_0x2d54e5,_0xc7d879,_0x28554c,_0x2f8277,_0x28554c['Fields'],_0x37a4df);})[_0x892a('0x23')](function(_0x2f1557){_0x428ebf=_0x2f1557;logger[_0x892a('0x16')]('Ticket\x20created!');logger[_0x892a('0x16')](_0x892a('0x50'),_0x428ebf['id']);var _0x3b5ec5=util[_0x892a('0x1e')](_0x892a('0x51'),_0x51b9f4[_0x892a('0x2d')],_[_0x892a('0x52')](_0x428ebf['id'],'x')[0x1]);logger[_0x892a('0x16')]('[QUEUE]',_0x892a('0x53'));emit(util[_0x892a('0x1e')](_0x892a('0x54'),_0x511508[_0x892a('0x14')]),_0x892a('0x55'),{'uri':_0x3b5ec5});})[_0x892a('0x28')](function(_0x4b1087){logger['error'](_0x892a('0x56'),JSON[_0x892a('0x22')](_0x4b1087));});};exports[_0x892a('0x57')]=function(_0x1f360a,_0x5b2cb0,_0x2a7c3b,_0x3f664d,_0x64a17f,_0x557881,_0x3ff5f0){var _0x4907d5,_0x40e242,_0x5b3bf1,_0x5aa82f;_0x557881['remoteUri']=intUtil[_0x892a('0x49')](_0x557881[_0x892a('0x2d')]);_0x557881[_0x892a('0x4c')]=intUtil['stripTrailingSlash'](_0x557881['serverUrl']);if(_0x3ff5f0&&_0x3ff5f0[_0x892a('0x58')]&&_0x3ff5f0['recordingFormat']!==_0x892a('0x59')){logger[_0x892a('0x16')](_0x892a('0x5a'),'Recording\x20is\x20enabled!');_0x5b2cb0[_0x892a('0x4a')]=util[_0x892a('0x1e')](_0x892a('0x4b'),_0x557881[_0x892a('0x4c')],_0x5b2cb0['uniqueid'],md5(_0x5b2cb0[_0x892a('0x5b')]));}return getConnection(_0x557881)[_0x892a('0x23')](function(_0x4d1812){_0x5aa82f=_0x4d1812;return getUser(_0x557881,_0x3f664d['email'],_0x5aa82f);})[_0x892a('0x23')](function(_0xb87657){_0x4907d5=_0xb87657;logger[_0x892a('0x16')](_0x892a('0x5c'),_0x4907d5['id']);return getEndUser(_0x557881,_0x5b2cb0[_0x892a('0x5d')],_0x5b2cb0[_0x892a('0x5e')],_0x5aa82f);})['then'](function(_0x335ec7){_0x40e242=_0x335ec7;logger[_0x892a('0x16')]('The\x20Enduser\x20ID\x20is:',_0x40e242['id']);return createTicket(_0x557881,_0x4907d5,_0x40e242,_0x2a7c3b,_0x5b2cb0,_0x2a7c3b[_0x892a('0x5f')],_0x5aa82f);})['then'](function(_0x374748){_0x5b3bf1=_0x374748;logger[_0x892a('0x16')](_0x892a('0x60'));logger[_0x892a('0x16')]('The\x20Ticket\x20ID\x20is:',_0x5b3bf1['id']);var _0x1c207f=util[_0x892a('0x1e')](_0x892a('0x51'),_0x557881[_0x892a('0x2d')],_[_0x892a('0x52')](_0x5b3bf1['id'],'x')[0x1]);logger[_0x892a('0x16')](_0x892a('0x5a'),_0x892a('0x53'));emit(util[_0x892a('0x1e')](_0x892a('0x54'),_0x3f664d[_0x892a('0x14')]),_0x892a('0x55'),{'uri':_0x1c207f});})[_0x892a('0x28')](function(_0x25fe36){logger[_0x892a('0x27')](_0x892a('0x5a'),JSON[_0x892a('0x22')](_0x25fe36));});};exports['unmanaged']=function(_0x58d75b,_0xf13492,_0x4f8917,_0x3e70f6,_0x4325d7,_0x2571ef){var _0x97fecc,_0x29f711,_0x232215,_0x4891b5;_0x2571ef['remoteUri']=intUtil['stripTrailingSlash'](_0x2571ef[_0x892a('0x2d')]);_0x2571ef[_0x892a('0x4c')]=intUtil[_0x892a('0x49')](_0x2571ef[_0x892a('0x4c')]);if(_0x4325d7&&_0x4325d7[_0x892a('0x61')]){logger[_0x892a('0x16')]('['+_0xf13492[_0x892a('0x62')][_0x892a('0x63')]()+']','Recording\x20is\x20enabled!');_0xf13492[_0x892a('0x4a')]=util[_0x892a('0x1e')](_0x892a('0x4b'),_0x2571ef['serverUrl'],_0xf13492[_0x892a('0x5b')],md5(_0xf13492[_0x892a('0x5b')]));}else{_0xf13492['recordingURL']='';}return getConnection(_0x2571ef)['then'](function(_0x14bd6f){_0x4891b5=_0x14bd6f;return getUser(_0x2571ef,'',_0x4891b5);})[_0x892a('0x23')](function(_0x54483e){_0x97fecc=_0x54483e;logger[_0x892a('0x16')]('The\x20User\x20ID\x20is:',_0x97fecc['id']);return getEndUser(_0x2571ef,_0xf13492['calleridname'],_0xf13492[_0x892a('0x4e')],_0x4891b5);})[_0x892a('0x23')](function(_0xbe7b8){_0x29f711=_0xbe7b8;logger[_0x892a('0x16')](_0x892a('0x4f'),_0x29f711['id']);return createTicket(_0x2571ef,_0x97fecc,_0x29f711,_0x4f8917,_0xf13492,_0x4f8917[_0x892a('0x5f')],_0x4891b5);})[_0x892a('0x23')](function(_0xccc100){_0x232215=_0xccc100;logger[_0x892a('0x16')](_0x892a('0x60'));logger[_0x892a('0x16')]('The\x20Ticket\x20ID\x20is:',_0x232215['id']);})['catch'](function(_0x59cef3){logger['error']('['+_0xf13492['lastevent'][_0x892a('0x63')]()+']',JSON[_0x892a('0x22')](_0x59cef3));});};
\ No newline at end of file
+var _0x2b78=['POST','format','%s/webservice.php','remoteUri','create','username','sessionName','stringify','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','info','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','length','Agent\x20found!','email1','first_name','last_name','userId','admin','getUser','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','then','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','recordingFormat','none','uniqueid','destcalleridname','Fields','[OUTBOUND]','trigger:browser:url','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','md5','util','ioredis','./util','vTiger','defaults','redis','localhost','socket.io-emitter','emit','forEach','type','string','idField','content','toString','variable','variableName','customVariable','name','Variable','toLowerCase','Creating\x20new\x20ticket...','merge','getString','Subjects'];(function(_0x14d68d,_0x19141f){var _0x46e9c2=function(_0x2841c4){while(--_0x2841c4){_0x14d68d['push'](_0x14d68d['shift']());}};_0x46e9c2(++_0x19141f);}(_0x2b78,0x118));var _0x82b7=function(_0xb60674,_0xa4e08a){_0xb60674=_0xb60674-0x0;var _0x2514a0=_0x2b78[_0xb60674];return _0x2514a0;};'use strict';var _=require(_0x82b7('0x0'));var rp=require(_0x82b7('0x1'));var BPromise=require(_0x82b7('0x2'));var md5=require(_0x82b7('0x3'));var util=require(_0x82b7('0x4'));var Redis=require(_0x82b7('0x5'));var intUtil=require(_0x82b7('0x6'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0x82b7('0x7'));config['redis']=_[_0x82b7('0x8')](config[_0x82b7('0x9')],{'host':_0x82b7('0xa'),'port':0x18eb});var io=require(_0x82b7('0xb'))(new Redis(config['redis']));function emit(_0x5408a3,_0xa7ff98,_0x45fb41){io['to'](_0x5408a3)[_0x82b7('0xc')](_0xa7ff98,_0x45fb41);}function getCustomFields(_0xf1119,_0x3c80f6){var _0xec7387={};if(_0xf1119['length']>0x0){_[_0x82b7('0xd')](_0xf1119,function(_0x14575a){if(_0x14575a[_0x82b7('0xe')]===_0x82b7('0xf')&&_0x14575a['idField']){_0xec7387[_0x14575a[_0x82b7('0x10')]]=_0x14575a[_0x82b7('0x11')][_0x82b7('0x12')]();}else if(_0x14575a['type']===_0x82b7('0x13')&&_0x14575a[_0x82b7('0x14')]&&_0x14575a[_0x82b7('0x10')]&&_0x3c80f6[_0x14575a['variableName']]){_0xec7387[_0x14575a['idField']]=_0x3c80f6[_0x14575a[_0x82b7('0x14')]][_0x82b7('0x12')]();}else if(_0x14575a[_0x82b7('0xe')]===_0x82b7('0x15')&&_0x14575a['Variable']&&_0x14575a['Variable'][_0x82b7('0x16')]&&_0x14575a[_0x82b7('0x10')]&&_0x3c80f6[_0x14575a[_0x82b7('0x17')]['name'][_0x82b7('0x18')]()]){_0xec7387[_0x14575a[_0x82b7('0x10')]]=_0x3c80f6[_0x14575a[_0x82b7('0x17')][_0x82b7('0x16')]['toLowerCase']()][_0x82b7('0x12')]();}});}return _0xec7387;}function createTicket(_0x29b93b,_0x5d6843,_0x4049f1,_0x21138f,_0x27ce07,_0x4f9182,_0xcb4f1f){logger['info'](_0x82b7('0x19'));var _0x36cb6f=_[_0x82b7('0x1a')]({'parent_id':'','assigned_user_id':_0x5d6843['id'],'ticketpriorities':'Normal','ticketstatus':'Open','ticket_title':intUtil[_0x82b7('0x1b')](_0x21138f[_0x82b7('0x1c')],_0x27ce07,'\x20'),'description':intUtil[_0x82b7('0x1b')](_0x21138f['Descriptions'],_0x27ce07,'\x0a'),'contact_id':_0x4049f1['id']},getCustomFields(_0x4f9182,_0x27ce07));var _0x4d0bc2={'method':_0x82b7('0x1d'),'uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0x29b93b[_0x82b7('0x20')]),'form':{'operation':_0x82b7('0x21'),'username':_0x29b93b[_0x82b7('0x22')],'sessionName':_0xcb4f1f[_0x82b7('0x23')],'elementType':'HelpDesk','element':JSON[_0x82b7('0x24')](_0x36cb6f)},'json':!![]};return request(_0x4d0bc2)['then'](function(_0x15ce8e){if(_0x15ce8e[_0x82b7('0x25')]){return BPromise[_0x82b7('0x26')]({'id':_0x15ce8e[_0x82b7('0x27')]['id']});}else{throw new Error(util[_0x82b7('0x1e')](_0x82b7('0x28'),JSON['stringify'](_0x15ce8e[_0x82b7('0x29')])));}})[_0x82b7('0x2a')](function(_0x98c94){var _0x55ae2e=_0x98c94[_0x82b7('0x2b')]||0x1f4;logger[_0x82b7('0x29')](_0x82b7('0x2c'),_0x82b7('0x2d'),_0x55ae2e,JSON[_0x82b7('0x24')](_0x98c94));});}function getUser(_0xbb3d57,_0x5dd45d,_0x1bc927){if(intUtil[_0x82b7('0x2e')](_0x5dd45d)){logger[_0x82b7('0x2f')]('Getting\x20agent\x20with\x20email',_0x5dd45d);return request({'method':'GET','uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0xbb3d57[_0x82b7('0x20')]),'qs':{'operation':'query','username':_0xbb3d57[_0x82b7('0x22')],'sessionName':_0x1bc927[_0x82b7('0x23')],'query':util[_0x82b7('0x1e')](_0x82b7('0x30'),_0x5dd45d)},'json':!![]})['then'](function(_0x5fe5cb){if(_0x5fe5cb[_0x82b7('0x25')]&&_0x5fe5cb[_0x82b7('0x27')][_0x82b7('0x31')]){logger[_0x82b7('0x2f')](_0x82b7('0x32'));return BPromise[_0x82b7('0x26')]({'id':_0x5fe5cb[_0x82b7('0x27')][0x0]['id'],'email':_0x5fe5cb[_0x82b7('0x27')][0x0][_0x82b7('0x33')],'name':_0x5fe5cb['result'][0x0][_0x82b7('0x34')]+'\x20'+_0x5fe5cb[_0x82b7('0x27')][_0x82b7('0x35')]});}else{logger[_0x82b7('0x2f')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x82b7('0x26')]({'id':_0x1bc927[_0x82b7('0x36')],'email':_0xbb3d57[_0x82b7('0x22')],'name':_0x82b7('0x37')});}})[_0x82b7('0x2a')](function(_0xd3e38f){var _0x1a7b89=_0xd3e38f[_0x82b7('0x2b')]||0x1f4;logger[_0x82b7('0x29')](_0x82b7('0x2c'),_0x82b7('0x38'),_0x1a7b89,JSON['stringify'](_0xd3e38f));});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x82b7('0x26')]({'id':_0x1bc927[_0x82b7('0x36')],'email':_0xbb3d57[_0x82b7('0x22')],'name':_0x82b7('0x37')})['catch'](function(_0x41069d){var _0x4e1845=_0x41069d['statusCode']||0x1f4;logger[_0x82b7('0x29')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x4e1845,JSON[_0x82b7('0x24')](_0x41069d));});}}function getEndUser(_0x4c414e,_0xc2428,_0x295ec2,_0x35002d){logger[_0x82b7('0x2f')]('Searching\x20end\x20user\x20with\x20phone',_0x295ec2);return request({'method':'GET','uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0x4c414e['remoteUri']),'qs':{'operation':'query','username':_0x4c414e[_0x82b7('0x22')],'sessionName':_0x35002d[_0x82b7('0x23')],'query':util[_0x82b7('0x1e')](_0x82b7('0x39'),_0x295ec2,_0x295ec2,_0x295ec2,_0x295ec2,_0x295ec2)},'json':!![]})[_0x82b7('0x3a')](function(_0x201c1c){if(_0x201c1c['success']&&_0x201c1c[_0x82b7('0x27')]['length']){logger[_0x82b7('0x2f')](_0x82b7('0x3b'));return BPromise['resolve']({'id':_0x201c1c[_0x82b7('0x27')][0x0]['id'],'name':_0x201c1c['result'][0x0][_0x82b7('0x3c')]+'\x20'+_0x201c1c[_0x82b7('0x27')][0x0][_0x82b7('0x3d')],'phone':_0x295ec2});}else{logger['info'](_0x82b7('0x3e'));return request({'method':_0x82b7('0x1d'),'uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0x4c414e[_0x82b7('0x20')]),'form':{'operation':_0x82b7('0x21'),'sessionName':_0x35002d[_0x82b7('0x23')],'elementType':_0x82b7('0x3f'),'element':JSON[_0x82b7('0x24')]({'lastname':_0xc2428,'phone':_0x295ec2,'assigned_user_id':'\x20'})},'json':!![]})[_0x82b7('0x3a')](function(_0x14769f){logger[_0x82b7('0x2f')](_0x82b7('0x40'));return BPromise['resolve']({'id':_0x14769f['result']['id'],'name':_0x14769f[_0x82b7('0x27')]['lastname'],'phone':_0x14769f[_0x82b7('0x27')]['phone']});})[_0x82b7('0x2a')](function(_0x163ee4){var _0x3b03f3=_0x163ee4[_0x82b7('0x2b')]||0x1f4;logger[_0x82b7('0x29')](_0x82b7('0x2c'),_0x82b7('0x41'),_0x3b03f3,JSON[_0x82b7('0x24')](_0x163ee4));});}});}function getConnection(_0x168b61){var _0x2f353a=_0x168b61[_0x82b7('0x22')];var _0xf2899d=_0x168b61[_0x82b7('0x42')];return request({'method':'GET','uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0x168b61[_0x82b7('0x20')]),'qs':{'operation':_0x82b7('0x43'),'username':_0x2f353a},'json':!![]})[_0x82b7('0x3a')](function(_0x22a4bf){if(_0x22a4bf[_0x82b7('0x25')]){return request({'method':_0x82b7('0x1d'),'uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0x168b61[_0x82b7('0x20')]),'form':{'operation':_0x82b7('0x44'),'username':_0x2f353a,'accessKey':md5(_0x22a4bf[_0x82b7('0x27')][_0x82b7('0x45')]+_0xf2899d)},'json':!![]});}})[_0x82b7('0x3a')](function(_0x3f049e){if(_0x3f049e[_0x82b7('0x25')]){return BPromise[_0x82b7('0x26')](_0x3f049e[_0x82b7('0x27')]);}else{throw new Error(util[_0x82b7('0x1e')](_0x82b7('0x46'),_0x168b61['id']));}})[_0x82b7('0x2a')](function(_0x50e617){var _0x1644e1=_0x50e617[_0x82b7('0x2b')]||0x1f4;logger[_0x82b7('0x29')](_0x82b7('0x2c'),_0x82b7('0x47'),_0x1644e1,JSON['stringify'](_0x50e617));});}function request(_0x37c6ba){logger[_0x82b7('0x2f')](_0x82b7('0x48'),JSON['stringify'](_0x37c6ba));return rp(_0x37c6ba);}exports[_0x82b7('0x49')]=function(_0x9d87fb,_0x15ad8b,_0x484c3,_0x1503dd,_0x57caf5,_0x33181a){var _0x2f963f,_0x46034a,_0x522671,_0x482392;_0x33181a[_0x82b7('0x20')]=intUtil[_0x82b7('0x4a')](_0x33181a['remoteUri']);if(_0x57caf5&&_0x57caf5[_0x82b7('0x4b')]){logger[_0x82b7('0x2f')]('[QUEUE]',_0x82b7('0x4c'));_0x15ad8b[_0x82b7('0x4d')]=util[_0x82b7('0x1e')](_0x82b7('0x4e'),_0x33181a[_0x82b7('0x4f')],_0x15ad8b['uniqueid'],md5(_0x15ad8b['uniqueid']));}else{_0x15ad8b[_0x82b7('0x4d')]='';}return getConnection(_0x33181a)[_0x82b7('0x3a')](function(_0x171a4e){_0x482392=_0x171a4e;return getUser(_0x33181a,_0x1503dd[_0x82b7('0x50')],_0x482392);})[_0x82b7('0x3a')](function(_0x463bbf){_0x2f963f=_0x463bbf;logger[_0x82b7('0x2f')](_0x82b7('0x51'),_0x2f963f['id']);return getEndUser(_0x33181a,_0x15ad8b[_0x82b7('0x52')],_0x15ad8b[_0x82b7('0x53')],_0x482392);})['then'](function(_0x465078){_0x46034a=_0x465078;logger[_0x82b7('0x2f')](_0x82b7('0x54'),_0x46034a['id']);return createTicket(_0x33181a,_0x2f963f,_0x46034a,_0x484c3,_0x15ad8b,_0x484c3['Fields'],_0x482392);})['then'](function(_0x2d17d2){_0x522671=_0x2d17d2;logger[_0x82b7('0x2f')](_0x82b7('0x55'));logger[_0x82b7('0x2f')](_0x82b7('0x56'),_0x522671['id']);var _0x598f29=util['format'](_0x82b7('0x57'),_0x33181a[_0x82b7('0x20')],_[_0x82b7('0x58')](_0x522671['id'],'x')[0x1]);logger[_0x82b7('0x2f')](_0x82b7('0x59'),_0x82b7('0x5a'));emit(util['format'](_0x82b7('0x5b'),_0x1503dd[_0x82b7('0x16')]),'trigger:browser:url',{'uri':_0x598f29});})[_0x82b7('0x2a')](function(_0x44ba23){logger['error'](_0x82b7('0x59'),JSON[_0x82b7('0x24')](_0x44ba23));});};exports[_0x82b7('0x5c')]=function(_0x352d83,_0x41d23b,_0x1d745d,_0x28f89c,_0x45aca3,_0x4dd49a,_0x2ce831){var _0x4df4a2,_0x4dfb67,_0x2bd9aa,_0x4a286a;_0x4dd49a[_0x82b7('0x20')]=intUtil[_0x82b7('0x4a')](_0x4dd49a['remoteUri']);_0x4dd49a[_0x82b7('0x4f')]=intUtil[_0x82b7('0x4a')](_0x4dd49a[_0x82b7('0x4f')]);if(_0x2ce831&&_0x2ce831['recordingFormat']&&_0x2ce831[_0x82b7('0x5d')]!==_0x82b7('0x5e')){logger[_0x82b7('0x2f')]('[OUTBOUND]',_0x82b7('0x4c'));_0x41d23b['recordingURL']=util[_0x82b7('0x1e')](_0x82b7('0x4e'),_0x4dd49a['serverUrl'],_0x41d23b['uniqueid'],md5(_0x41d23b[_0x82b7('0x5f')]));}return getConnection(_0x4dd49a)['then'](function(_0x3b45de){_0x4a286a=_0x3b45de;return getUser(_0x4dd49a,_0x28f89c[_0x82b7('0x50')],_0x4a286a);})[_0x82b7('0x3a')](function(_0x1d7235){_0x4df4a2=_0x1d7235;logger[_0x82b7('0x2f')]('The\x20User\x20ID\x20is:',_0x4df4a2['id']);return getEndUser(_0x4dd49a,_0x41d23b[_0x82b7('0x60')],_0x41d23b['destcalleridnum'],_0x4a286a);})[_0x82b7('0x3a')](function(_0x553204){_0x4dfb67=_0x553204;logger[_0x82b7('0x2f')](_0x82b7('0x54'),_0x4dfb67['id']);return createTicket(_0x4dd49a,_0x4df4a2,_0x4dfb67,_0x1d745d,_0x41d23b,_0x1d745d[_0x82b7('0x61')],_0x4a286a);})[_0x82b7('0x3a')](function(_0x53f1ee){_0x2bd9aa=_0x53f1ee;logger[_0x82b7('0x2f')](_0x82b7('0x55'));logger['info'](_0x82b7('0x56'),_0x2bd9aa['id']);var _0x9d495=util[_0x82b7('0x1e')](_0x82b7('0x57'),_0x4dd49a[_0x82b7('0x20')],_[_0x82b7('0x58')](_0x2bd9aa['id'],'x')[0x1]);logger[_0x82b7('0x2f')](_0x82b7('0x62'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x82b7('0x5b'),_0x28f89c[_0x82b7('0x16')]),_0x82b7('0x63'),{'uri':_0x9d495});})[_0x82b7('0x2a')](function(_0x4b1c10){logger[_0x82b7('0x29')](_0x82b7('0x62'),JSON[_0x82b7('0x24')](_0x4b1c10));});};exports[_0x82b7('0x64')]=function(_0x173004,_0x10b75a,_0xdf64d8,_0x160012,_0xc35068,_0x11ebb0){var _0x7618ba,_0x578471,_0x593562,_0x343bba;_0x11ebb0[_0x82b7('0x20')]=intUtil[_0x82b7('0x4a')](_0x11ebb0['remoteUri']);_0x11ebb0['serverUrl']=intUtil[_0x82b7('0x4a')](_0x11ebb0[_0x82b7('0x4f')]);if(_0xc35068&&_0xc35068[_0x82b7('0x4b')]){logger[_0x82b7('0x2f')]('['+_0x10b75a[_0x82b7('0x65')][_0x82b7('0x66')]()+']',_0x82b7('0x4c'));_0x10b75a['recordingURL']=util[_0x82b7('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x11ebb0[_0x82b7('0x4f')],_0x10b75a[_0x82b7('0x5f')],md5(_0x10b75a[_0x82b7('0x5f')]));}else{_0x10b75a[_0x82b7('0x4d')]='';}return getConnection(_0x11ebb0)[_0x82b7('0x3a')](function(_0x82863d){_0x343bba=_0x82863d;return getUser(_0x11ebb0,'',_0x343bba);})[_0x82b7('0x3a')](function(_0x11f427){_0x7618ba=_0x11f427;logger[_0x82b7('0x2f')](_0x82b7('0x51'),_0x7618ba['id']);return getEndUser(_0x11ebb0,_0x10b75a[_0x82b7('0x52')],_0x10b75a[_0x82b7('0x53')],_0x343bba);})[_0x82b7('0x3a')](function(_0x3ed2bb){_0x578471=_0x3ed2bb;logger[_0x82b7('0x2f')](_0x82b7('0x54'),_0x578471['id']);return createTicket(_0x11ebb0,_0x7618ba,_0x578471,_0xdf64d8,_0x10b75a,_0xdf64d8[_0x82b7('0x61')],_0x343bba);})[_0x82b7('0x3a')](function(_0x20434c){_0x593562=_0x20434c;logger[_0x82b7('0x2f')]('Ticket\x20created!');logger[_0x82b7('0x2f')](_0x82b7('0x56'),_0x593562['id']);})['catch'](function(_0x5217d7){logger[_0x82b7('0x29')]('['+_0x10b75a[_0x82b7('0x65')][_0x82b7('0x66')]()+']',JSON[_0x82b7('0x24')](_0x5217d7));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff