// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xffce=['destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','monitor_format','lastevent','toUpperCase','calleridnum','lodash','request-promise','bluebird','md5','util','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','string','content','toString','type','variableName','idField','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Descriptions','create','username','sessionName','HelpDesk','then','success','resolve','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','email1','first_name','last_name','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email'];(function(_0x503bf0,_0x22e46f){var _0x1f10dc=function(_0x57da13){while(--_0x57da13){_0x503bf0['push'](_0x503bf0['shift']());}};_0x1f10dc(++_0x22e46f);}(_0xffce,0xe5));var _0xeffc=function(_0x2b44f9,_0x4c6922){_0x2b44f9=_0x2b44f9-0x0;var _0x2bc8ff=_0xffce[_0x2b44f9];return _0x2bc8ff;};'use strict';var _=require(_0xeffc('0x0'));var rp=require(_0xeffc('0x1'));var BPromise=require(_0xeffc('0x2'));var md5=require(_0xeffc('0x3'));var util=require(_0xeffc('0x4'));var Redis=require('ioredis');var intUtil=require(_0xeffc('0x5'));var config=require(_0xeffc('0x6'));var logger=require(_0xeffc('0x7'))(_0xeffc('0x8'));config[_0xeffc('0x9')]=_[_0xeffc('0xa')](config['redis'],{'host':_0xeffc('0xb'),'port':0x18eb});var io=require(_0xeffc('0xc'))(new Redis(config[_0xeffc('0x9')]));function emit(_0x2d2d55,_0x41fae8,_0x3dfda0){io['to'](_0x2d2d55)[_0xeffc('0xd')](_0x41fae8,_0x3dfda0);}function getCustomFields(_0x20d8c4,_0x568c29){var _0x218944={};if(_0x20d8c4[_0xeffc('0xe')]>0x0){_[_0xeffc('0xf')](_0x20d8c4,function(_0x5df3b2){if(_0x5df3b2['type']===_0xeffc('0x10')&&_0x5df3b2['idField']){_0x218944[_0x5df3b2['idField']]=_0x5df3b2[_0xeffc('0x11')][_0xeffc('0x12')]();}else if(_0x5df3b2[_0xeffc('0x13')]==='variable'&&_0x5df3b2[_0xeffc('0x14')]&&_0x5df3b2[_0xeffc('0x15')]&&_0x568c29[_0x5df3b2[_0xeffc('0x14')]]){_0x218944[_0x5df3b2[_0xeffc('0x15')]]=_0x568c29[_0x5df3b2['variableName']]['toString']();}else if(_0x5df3b2[_0xeffc('0x13')]===_0xeffc('0x16')&&_0x5df3b2[_0xeffc('0x17')]&&_0x5df3b2[_0xeffc('0x17')]['name']&&_0x5df3b2[_0xeffc('0x15')]&&_0x568c29[_0x5df3b2[_0xeffc('0x17')]['name']['toLowerCase']()]){_0x218944[_0x5df3b2[_0xeffc('0x15')]]=_0x568c29[_0x5df3b2[_0xeffc('0x17')][_0xeffc('0x18')][_0xeffc('0x19')]()][_0xeffc('0x12')]();}});}return _0x218944;}function createTicket(_0x182ac2,_0x5add09,_0x339854,_0x4d36e5,_0x599e26,_0x4385eb,_0x323555){logger[_0xeffc('0x1a')](_0xeffc('0x1b'));var _0x3ec228=_[_0xeffc('0x1c')]({'parent_id':'','assigned_user_id':_0x5add09['id'],'ticketpriorities':_0xeffc('0x1d'),'ticketstatus':_0xeffc('0x1e'),'ticket_title':intUtil[_0xeffc('0x1f')](_0x4d36e5['Subjects'],_0x599e26,'\x20'),'description':intUtil[_0xeffc('0x1f')](_0x4d36e5[_0xeffc('0x20')],_0x599e26,'\x0a'),'contact_id':_0x339854['id']},getCustomFields(_0x4385eb,_0x599e26));var _0x2775bb={'method':'POST','uri':util['format']('%s/webservice.php',_0x182ac2['remoteUri']),'form':{'operation':_0xeffc('0x21'),'username':_0x182ac2[_0xeffc('0x22')],'sessionName':_0x323555[_0xeffc('0x23')],'elementType':_0xeffc('0x24'),'element':JSON['stringify'](_0x3ec228)},'json':!![]};return request(_0x2775bb)[_0xeffc('0x25')](function(_0x171929){if(_0x171929[_0xeffc('0x26')]){return BPromise[_0xeffc('0x27')]({'id':_0x171929['result']['id']});}else{throw new Error(util[_0xeffc('0x28')](_0xeffc('0x29'),JSON[_0xeffc('0x2a')](_0x171929[_0xeffc('0x2b')])));}})[_0xeffc('0x2c')](function(_0x192b1d){var _0x1ed2ed=_0x192b1d[_0xeffc('0x2d')]||0x1f4;logger[_0xeffc('0x2b')](_0xeffc('0x2e'),_0xeffc('0x2f'),_0x1ed2ed,JSON[_0xeffc('0x2a')](_0x192b1d));});}function getUser(_0x3e1279,_0x3d322d,_0x268593){if(intUtil[_0xeffc('0x30')](_0x3d322d)){logger['info'](_0xeffc('0x31'),_0x3d322d);return request({'method':_0xeffc('0x32'),'uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x3e1279['remoteUri']),'qs':{'operation':_0xeffc('0x34'),'username':_0x3e1279[_0xeffc('0x22')],'sessionName':_0x268593['sessionName'],'query':util[_0xeffc('0x28')](_0xeffc('0x35'),_0x3d322d)},'json':!![]})[_0xeffc('0x25')](function(_0x4869f6){if(_0x4869f6['success']&&_0x4869f6['result'][_0xeffc('0xe')]){logger[_0xeffc('0x1a')]('Agent\x20found!');return BPromise[_0xeffc('0x27')]({'id':_0x4869f6[_0xeffc('0x36')][0x0]['id'],'email':_0x4869f6[_0xeffc('0x36')][0x0][_0xeffc('0x37')],'name':_0x4869f6['result'][0x0][_0xeffc('0x38')]+'\x20'+_0x4869f6[_0xeffc('0x36')][_0xeffc('0x39')]});}else{logger[_0xeffc('0x1a')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xeffc('0x27')]({'id':_0x268593[_0xeffc('0x3a')],'email':_0x3e1279[_0xeffc('0x22')],'name':_0xeffc('0x3b')});}})[_0xeffc('0x2c')](function(_0x36d6a2){var _0x41d8e1=_0x36d6a2[_0xeffc('0x2d')]||0x1f4;logger[_0xeffc('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x41d8e1,JSON[_0xeffc('0x2a')](_0x36d6a2));});}else{logger[_0xeffc('0x1a')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xeffc('0x27')]({'id':_0x268593[_0xeffc('0x3a')],'email':_0x3e1279[_0xeffc('0x22')],'name':_0xeffc('0x3b')})['catch'](function(_0x3cd2ec){var _0x1bef2c=_0x3cd2ec[_0xeffc('0x2d')]||0x1f4;logger[_0xeffc('0x2b')](_0xeffc('0x2e'),_0xeffc('0x3c'),_0x1bef2c,JSON[_0xeffc('0x2a')](_0x3cd2ec));});}}function getEndUser(_0x5b61e2,_0x3f820e,_0x104105,_0x445f9e){logger['info'](_0xeffc('0x3d'),_0x104105);return request({'method':_0xeffc('0x32'),'uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x5b61e2[_0xeffc('0x3e')]),'qs':{'operation':_0xeffc('0x34'),'username':_0x5b61e2['username'],'sessionName':_0x445f9e[_0xeffc('0x23')],'query':util[_0xeffc('0x28')](_0xeffc('0x3f'),_0x104105,_0x104105,_0x104105,_0x104105,_0x104105)},'json':!![]})[_0xeffc('0x25')](function(_0x2ae213){if(_0x2ae213[_0xeffc('0x26')]&&_0x2ae213[_0xeffc('0x36')][_0xeffc('0xe')]){logger['info'](_0xeffc('0x40'));return BPromise[_0xeffc('0x27')]({'id':_0x2ae213['result'][0x0]['id'],'name':_0x2ae213[_0xeffc('0x36')][0x0]['firstname']+'\x20'+_0x2ae213[_0xeffc('0x36')][0x0][_0xeffc('0x41')],'phone':_0x104105});}else{logger['info'](_0xeffc('0x42'));return request({'method':_0xeffc('0x43'),'uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x5b61e2[_0xeffc('0x3e')]),'form':{'operation':_0xeffc('0x21'),'sessionName':_0x445f9e[_0xeffc('0x23')],'elementType':_0xeffc('0x44'),'element':JSON['stringify']({'lastname':_0x3f820e,'phone':_0x104105,'assigned_user_id':'\x20'})},'json':!![]})[_0xeffc('0x25')](function(_0x427122){logger['info'](_0xeffc('0x45'));return BPromise[_0xeffc('0x27')]({'id':_0x427122[_0xeffc('0x36')]['id'],'name':_0x427122[_0xeffc('0x36')][_0xeffc('0x41')],'phone':_0x427122[_0xeffc('0x36')][_0xeffc('0x46')]});})[_0xeffc('0x2c')](function(_0x479791){var _0x59d854=_0x479791[_0xeffc('0x2d')]||0x1f4;logger[_0xeffc('0x2b')](_0xeffc('0x2e'),_0xeffc('0x47'),_0x59d854,JSON[_0xeffc('0x2a')](_0x479791));});}});}function getConnection(_0x36416e){var _0x5490be=_0x36416e['username'];var _0x2b34d4=_0x36416e[_0xeffc('0x48')];return request({'method':_0xeffc('0x32'),'uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x36416e[_0xeffc('0x3e')]),'qs':{'operation':_0xeffc('0x49'),'username':_0x5490be},'json':!![]})['then'](function(_0x2f4e5f){if(_0x2f4e5f[_0xeffc('0x26')]){return request({'method':'POST','uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x36416e['remoteUri']),'form':{'operation':_0xeffc('0x4a'),'username':_0x5490be,'accessKey':md5(_0x2f4e5f[_0xeffc('0x36')][_0xeffc('0x4b')]+_0x2b34d4)},'json':!![]});}})['then'](function(_0x354b98){if(_0x354b98[_0xeffc('0x26')]){return BPromise[_0xeffc('0x27')](_0x354b98[_0xeffc('0x36')]);}else{throw new Error(util['format'](_0xeffc('0x4c'),_0x36416e['id']));}})[_0xeffc('0x2c')](function(_0x486ec5){var _0x24da52=_0x486ec5['statusCode']||0x1f4;logger[_0xeffc('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xeffc('0x4d'),_0x24da52,JSON['stringify'](_0x486ec5));});}function request(_0x216d70){logger['info'](_0xeffc('0x4e'),JSON['stringify'](_0x216d70));return rp(_0x216d70);}exports[_0xeffc('0x4f')]=function(_0x40e2b3,_0x34b9af,_0x4336a0,_0x5ade15,_0x10696f,_0x2a17ab){var _0x5f0e79,_0x58cfd0,_0x59bffd,_0x29e216;_0x2a17ab[_0xeffc('0x3e')]=intUtil[_0xeffc('0x50')](_0x2a17ab[_0xeffc('0x3e')]);if(_0x10696f&&_0x10696f['monitor_format']){logger['info'](_0xeffc('0x51'),_0xeffc('0x52'));_0x34b9af[_0xeffc('0x53')]=util[_0xeffc('0x28')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2a17ab[_0xeffc('0x54')],_0x34b9af[_0xeffc('0x55')],md5(_0x34b9af[_0xeffc('0x55')]));}else{_0x34b9af[_0xeffc('0x53')]='';}return getConnection(_0x2a17ab)[_0xeffc('0x25')](function(_0x2a5a91){_0x29e216=_0x2a5a91;return getUser(_0x2a17ab,_0x5ade15['email'],_0x29e216);})[_0xeffc('0x25')](function(_0x2b12b4){_0x5f0e79=_0x2b12b4;logger['info'](_0xeffc('0x56'),_0x5f0e79['id']);return getEndUser(_0x2a17ab,_0x34b9af[_0xeffc('0x57')],_0x34b9af['calleridnum'],_0x29e216);})['then'](function(_0x8f5782){_0x58cfd0=_0x8f5782;logger[_0xeffc('0x1a')]('The\x20Enduser\x20ID\x20is:',_0x58cfd0['id']);return createTicket(_0x2a17ab,_0x5f0e79,_0x58cfd0,_0x4336a0,_0x34b9af,_0x4336a0[_0xeffc('0x58')],_0x29e216);})[_0xeffc('0x25')](function(_0x29c4ca){_0x59bffd=_0x29c4ca;logger[_0xeffc('0x1a')]('Ticket\x20created!');logger[_0xeffc('0x1a')]('The\x20Ticket\x20ID\x20is:',_0x59bffd['id']);var _0x3af0c4=util[_0xeffc('0x28')](_0xeffc('0x59'),_0x2a17ab[_0xeffc('0x3e')],_['split'](_0x59bffd['id'],'x')[0x1]);logger[_0xeffc('0x1a')](_0xeffc('0x51'),_0xeffc('0x5a'));emit(util['format']('user:%s',_0x5ade15['name']),_0xeffc('0x5b'),{'uri':_0x3af0c4});})[_0xeffc('0x2c')](function(_0x51a609){logger['error'](_0xeffc('0x51'),JSON[_0xeffc('0x2a')](_0x51a609));});};exports[_0xeffc('0x5c')]=function(_0x518ac4,_0x57a02a,_0x262da1,_0x3b013a,_0x1be27c,_0x35e677,_0x3e0b9b){var _0x5be899,_0x1b342e,_0x1edee5,_0x19aa9f;_0x35e677[_0xeffc('0x3e')]=intUtil[_0xeffc('0x50')](_0x35e677[_0xeffc('0x3e')]);_0x35e677[_0xeffc('0x54')]=intUtil['stripTrailingSlash'](_0x35e677[_0xeffc('0x54')]);if(_0x3e0b9b&&_0x3e0b9b[_0xeffc('0x5d')]&&_0x3e0b9b[_0xeffc('0x5d')]!==_0xeffc('0x5e')){logger[_0xeffc('0x1a')](_0xeffc('0x5f'),_0xeffc('0x52'));_0x57a02a[_0xeffc('0x53')]=util[_0xeffc('0x28')](_0xeffc('0x60'),_0x35e677[_0xeffc('0x54')],_0x57a02a[_0xeffc('0x55')],md5(_0x57a02a[_0xeffc('0x55')]));}return getConnection(_0x35e677)[_0xeffc('0x25')](function(_0x430ea5){_0x19aa9f=_0x430ea5;return getUser(_0x35e677,_0x3b013a[_0xeffc('0x61')],_0x19aa9f);})['then'](function(_0x1686c6){_0x5be899=_0x1686c6;logger[_0xeffc('0x1a')]('The\x20User\x20ID\x20is:',_0x5be899['id']);return getEndUser(_0x35e677,_0x57a02a[_0xeffc('0x62')],_0x57a02a[_0xeffc('0x63')],_0x19aa9f);})[_0xeffc('0x25')](function(_0x34abce){_0x1b342e=_0x34abce;logger['info'](_0xeffc('0x64'),_0x1b342e['id']);return createTicket(_0x35e677,_0x5be899,_0x1b342e,_0x262da1,_0x57a02a,_0x262da1[_0xeffc('0x58')],_0x19aa9f);})[_0xeffc('0x25')](function(_0x1a6c66){_0x1edee5=_0x1a6c66;logger[_0xeffc('0x1a')](_0xeffc('0x65'));logger[_0xeffc('0x1a')](_0xeffc('0x66'),_0x1edee5['id']);var _0x2ba69d=util['format'](_0xeffc('0x59'),_0x35e677[_0xeffc('0x3e')],_['split'](_0x1edee5['id'],'x')[0x1]);logger['info']('[OUTBOUND]',_0xeffc('0x5a'));emit(util[_0xeffc('0x28')](_0xeffc('0x67'),_0x3b013a['name']),_0xeffc('0x5b'),{'uri':_0x2ba69d});})[_0xeffc('0x2c')](function(_0x5bd430){logger[_0xeffc('0x2b')]('[OUTBOUND]',JSON[_0xeffc('0x2a')](_0x5bd430));});};exports[_0xeffc('0x68')]=function(_0x560289,_0x4b8644,_0x208c6c,_0x330dd7,_0x4c0a86,_0x46f25c){var _0x9c7bb2,_0x47b293,_0x2d4be6,_0x3ad097;_0x46f25c[_0xeffc('0x3e')]=intUtil[_0xeffc('0x50')](_0x46f25c[_0xeffc('0x3e')]);_0x46f25c[_0xeffc('0x54')]=intUtil['stripTrailingSlash'](_0x46f25c[_0xeffc('0x54')]);if(_0x4c0a86&&_0x4c0a86[_0xeffc('0x69')]){logger[_0xeffc('0x1a')]('['+_0x4b8644[_0xeffc('0x6a')][_0xeffc('0x6b')]()+']','Recording\x20is\x20enabled!');_0x4b8644['recordingURL']=util['format'](_0xeffc('0x60'),_0x46f25c['serverUrl'],_0x4b8644[_0xeffc('0x55')],md5(_0x4b8644['uniqueid']));}else{_0x4b8644[_0xeffc('0x53')]='';}return getConnection(_0x46f25c)[_0xeffc('0x25')](function(_0x39872b){_0x3ad097=_0x39872b;return getUser(_0x46f25c,'',_0x3ad097);})[_0xeffc('0x25')](function(_0x368c47){_0x9c7bb2=_0x368c47;logger[_0xeffc('0x1a')](_0xeffc('0x56'),_0x9c7bb2['id']);return getEndUser(_0x46f25c,_0x4b8644['calleridname'],_0x4b8644[_0xeffc('0x6c')],_0x3ad097);})[_0xeffc('0x25')](function(_0x3b33ab){_0x47b293=_0x3b33ab;logger[_0xeffc('0x1a')]('The\x20Enduser\x20ID\x20is:',_0x47b293['id']);return createTicket(_0x46f25c,_0x9c7bb2,_0x47b293,_0x208c6c,_0x4b8644,_0x208c6c['Fields'],_0x3ad097);})['then'](function(_0x1d9182){_0x2d4be6=_0x1d9182;logger[_0xeffc('0x1a')]('Ticket\x20created!');logger[_0xeffc('0x1a')](_0xeffc('0x66'),_0x2d4be6['id']);})['catch'](function(_0x2d76b7){logger['error']('['+_0x4b8644[_0xeffc('0x6a')][_0xeffc('0x6b')]()+']',JSON['stringify'](_0x2d76b7));});};
\ No newline at end of file
+var _0x5152=['email','calleridname','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','[QUEUE]','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','monitor_format','lastevent','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','calleridnum','bluebird','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','forEach','type','string','idField','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Open','Subjects','getString','Descriptions','format','remoteUri','create','username','sessionName','stringify','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','then','success','length','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','catch','statusCode','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','getConnection','[HTTP]','queue','stripTrailingSlash','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid'];(function(_0x5a79e2,_0x319b1a){var _0x266c45=function(_0x172478){while(--_0x172478){_0x5a79e2['push'](_0x5a79e2['shift']());}};_0x266c45(++_0x319b1a);}(_0x5152,0x1aa));var _0x2515=function(_0x112fe3,_0x16b642){_0x112fe3=_0x112fe3-0x0;var _0x1ec903=_0x5152[_0x112fe3];return _0x1ec903;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0x2515('0x0'));var md5=require('md5');var util=require('util');var Redis=require(_0x2515('0x1'));var intUtil=require(_0x2515('0x2'));var config=require(_0x2515('0x3'));var logger=require(_0x2515('0x4'))(_0x2515('0x5'));config[_0x2515('0x6')]=_[_0x2515('0x7')](config[_0x2515('0x6')],{'host':_0x2515('0x8'),'port':0x18eb});var io=require(_0x2515('0x9'))(new Redis(config[_0x2515('0x6')]));function emit(_0xf1df19,_0x383523,_0x42c354){io['to'](_0xf1df19)['emit'](_0x383523,_0x42c354);}function getCustomFields(_0x502415,_0x2bd351){var _0x42142={};if(_0x502415['length']>0x0){_[_0x2515('0xa')](_0x502415,function(_0x5c5e5a){if(_0x5c5e5a[_0x2515('0xb')]===_0x2515('0xc')&&_0x5c5e5a['idField']){_0x42142[_0x5c5e5a[_0x2515('0xd')]]=_0x5c5e5a['content'][_0x2515('0xe')]();}else if(_0x5c5e5a[_0x2515('0xb')]===_0x2515('0xf')&&_0x5c5e5a[_0x2515('0x10')]&&_0x5c5e5a['idField']&&_0x2bd351[_0x5c5e5a['variableName']]){_0x42142[_0x5c5e5a[_0x2515('0xd')]]=_0x2bd351[_0x5c5e5a[_0x2515('0x10')]][_0x2515('0xe')]();}else if(_0x5c5e5a[_0x2515('0xb')]===_0x2515('0x11')&&_0x5c5e5a['Variable']&&_0x5c5e5a[_0x2515('0x12')][_0x2515('0x13')]&&_0x5c5e5a[_0x2515('0xd')]&&_0x2bd351[_0x5c5e5a['Variable'][_0x2515('0x13')][_0x2515('0x14')]()]){_0x42142[_0x5c5e5a['idField']]=_0x2bd351[_0x5c5e5a[_0x2515('0x12')]['name'][_0x2515('0x14')]()][_0x2515('0xe')]();}});}return _0x42142;}function createTicket(_0x368690,_0x545b05,_0x276a73,_0x26a235,_0x44f107,_0x5174e8,_0x57f041){logger[_0x2515('0x15')](_0x2515('0x16'));var _0x561537=_[_0x2515('0x17')]({'parent_id':'','assigned_user_id':_0x545b05['id'],'ticketpriorities':'Normal','ticketstatus':_0x2515('0x18'),'ticket_title':intUtil['getString'](_0x26a235[_0x2515('0x19')],_0x44f107,'\x20'),'description':intUtil[_0x2515('0x1a')](_0x26a235[_0x2515('0x1b')],_0x44f107,'\x0a'),'contact_id':_0x276a73['id']},getCustomFields(_0x5174e8,_0x44f107));var _0x37c1b5={'method':'POST','uri':util[_0x2515('0x1c')]('%s/webservice.php',_0x368690[_0x2515('0x1d')]),'form':{'operation':_0x2515('0x1e'),'username':_0x368690[_0x2515('0x1f')],'sessionName':_0x57f041[_0x2515('0x20')],'elementType':'HelpDesk','element':JSON[_0x2515('0x21')](_0x561537)},'json':!![]};return request(_0x37c1b5)['then'](function(_0x4e3900){if(_0x4e3900['success']){return BPromise[_0x2515('0x22')]({'id':_0x4e3900[_0x2515('0x23')]['id']});}else{throw new Error(util['format'](_0x2515('0x24'),JSON[_0x2515('0x21')](_0x4e3900[_0x2515('0x25')])));}})['catch'](function(_0x510bf5){var _0x30b7f9=_0x510bf5['statusCode']||0x1f4;logger[_0x2515('0x25')](_0x2515('0x26'),_0x2515('0x27'),_0x30b7f9,JSON['stringify'](_0x510bf5));});}function getUser(_0x51c63a,_0x555432,_0x3475d1){if(intUtil[_0x2515('0x28')](_0x555432)){logger[_0x2515('0x15')](_0x2515('0x29'),_0x555432);return request({'method':_0x2515('0x2a'),'uri':util[_0x2515('0x1c')](_0x2515('0x2b'),_0x51c63a[_0x2515('0x1d')]),'qs':{'operation':_0x2515('0x2c'),'username':_0x51c63a[_0x2515('0x1f')],'sessionName':_0x3475d1[_0x2515('0x20')],'query':util[_0x2515('0x1c')](_0x2515('0x2d'),_0x555432)},'json':!![]})[_0x2515('0x2e')](function(_0x200dc4){if(_0x200dc4[_0x2515('0x2f')]&&_0x200dc4['result'][_0x2515('0x30')]){logger[_0x2515('0x15')]('Agent\x20found!');return BPromise[_0x2515('0x22')]({'id':_0x200dc4[_0x2515('0x23')][0x0]['id'],'email':_0x200dc4[_0x2515('0x23')][0x0][_0x2515('0x31')],'name':_0x200dc4[_0x2515('0x23')][0x0][_0x2515('0x32')]+'\x20'+_0x200dc4[_0x2515('0x23')][_0x2515('0x33')]});}else{logger[_0x2515('0x15')](_0x2515('0x34'));return BPromise[_0x2515('0x22')]({'id':_0x3475d1['userId'],'email':_0x51c63a[_0x2515('0x1f')],'name':'admin'});}})[_0x2515('0x35')](function(_0x1d2a17){var _0x34d2f9=_0x1d2a17[_0x2515('0x36')]||0x1f4;logger['error'](_0x2515('0x26'),'getUser',_0x34d2f9,JSON[_0x2515('0x21')](_0x1d2a17));});}else{logger['info'](_0x2515('0x34'));return BPromise['resolve']({'id':_0x3475d1[_0x2515('0x37')],'email':_0x51c63a['username'],'name':_0x2515('0x38')})[_0x2515('0x35')](function(_0x561761){var _0x493429=_0x561761[_0x2515('0x36')]||0x1f4;logger[_0x2515('0x25')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x2515('0x39'),_0x493429,JSON[_0x2515('0x21')](_0x561761));});}}function getEndUser(_0x19e851,_0x372a99,_0x1573ba,_0xbc2309){logger['info'](_0x2515('0x3a'),_0x1573ba);return request({'method':_0x2515('0x2a'),'uri':util['format'](_0x2515('0x2b'),_0x19e851[_0x2515('0x1d')]),'qs':{'operation':_0x2515('0x2c'),'username':_0x19e851[_0x2515('0x1f')],'sessionName':_0xbc2309['sessionName'],'query':util[_0x2515('0x1c')](_0x2515('0x3b'),_0x1573ba,_0x1573ba,_0x1573ba,_0x1573ba,_0x1573ba)},'json':!![]})[_0x2515('0x2e')](function(_0x1fe02c){if(_0x1fe02c[_0x2515('0x2f')]&&_0x1fe02c[_0x2515('0x23')][_0x2515('0x30')]){logger[_0x2515('0x15')](_0x2515('0x3c'));return BPromise[_0x2515('0x22')]({'id':_0x1fe02c['result'][0x0]['id'],'name':_0x1fe02c['result'][0x0][_0x2515('0x3d')]+'\x20'+_0x1fe02c['result'][0x0][_0x2515('0x3e')],'phone':_0x1573ba});}else{logger['info'](_0x2515('0x3f'));return request({'method':_0x2515('0x40'),'uri':util['format']('%s/webservice.php',_0x19e851[_0x2515('0x1d')]),'form':{'operation':_0x2515('0x1e'),'sessionName':_0xbc2309['sessionName'],'elementType':'Contacts','element':JSON['stringify']({'lastname':_0x372a99,'phone':_0x1573ba,'assigned_user_id':'\x20'})},'json':!![]})[_0x2515('0x2e')](function(_0x452b75){logger[_0x2515('0x15')](_0x2515('0x41'));return BPromise[_0x2515('0x22')]({'id':_0x452b75[_0x2515('0x23')]['id'],'name':_0x452b75['result'][_0x2515('0x3e')],'phone':_0x452b75[_0x2515('0x23')][_0x2515('0x42')]});})[_0x2515('0x35')](function(_0x1670c2){var _0x3fcab9=_0x1670c2[_0x2515('0x36')]||0x1f4;logger[_0x2515('0x25')](_0x2515('0x26'),_0x2515('0x43'),_0x3fcab9,JSON[_0x2515('0x21')](_0x1670c2));});}});}function getConnection(_0x981000){var _0x3d8df5=_0x981000[_0x2515('0x1f')];var _0x54514d=_0x981000[_0x2515('0x44')];return request({'method':_0x2515('0x2a'),'uri':util[_0x2515('0x1c')](_0x2515('0x2b'),_0x981000[_0x2515('0x1d')]),'qs':{'operation':_0x2515('0x45'),'username':_0x3d8df5},'json':!![]})['then'](function(_0x402486){if(_0x402486[_0x2515('0x2f')]){return request({'method':_0x2515('0x40'),'uri':util[_0x2515('0x1c')](_0x2515('0x2b'),_0x981000[_0x2515('0x1d')]),'form':{'operation':_0x2515('0x46'),'username':_0x3d8df5,'accessKey':md5(_0x402486[_0x2515('0x23')]['token']+_0x54514d)},'json':!![]});}})[_0x2515('0x2e')](function(_0x4310b4){if(_0x4310b4[_0x2515('0x2f')]){return BPromise[_0x2515('0x22')](_0x4310b4[_0x2515('0x23')]);}else{throw new Error(util[_0x2515('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x981000['id']));}})['catch'](function(_0x4f2662){var _0x58d157=_0x4f2662[_0x2515('0x36')]||0x1f4;logger['error'](_0x2515('0x26'),_0x2515('0x47'),_0x58d157,JSON['stringify'](_0x4f2662));});}function request(_0x36157e){logger['info'](_0x2515('0x48'),JSON[_0x2515('0x21')](_0x36157e));return rp(_0x36157e);}exports[_0x2515('0x49')]=function(_0x5e28e8,_0x16354e,_0x2b7fc8,_0x2fb0ae,_0x4ce82b,_0x5a6c76){var _0x176eb9,_0x59ad3e,_0x3d9a73,_0x5f489d;_0x5a6c76[_0x2515('0x1d')]=intUtil[_0x2515('0x4a')](_0x5a6c76['remoteUri']);if(_0x4ce82b&&_0x4ce82b['monitor_format']){logger[_0x2515('0x15')]('[QUEUE]','Recording\x20is\x20enabled!');_0x16354e[_0x2515('0x4b')]=util['format'](_0x2515('0x4c'),_0x5a6c76[_0x2515('0x4d')],_0x16354e[_0x2515('0x4e')],md5(_0x16354e['uniqueid']));}else{_0x16354e['recordingURL']='';}return getConnection(_0x5a6c76)[_0x2515('0x2e')](function(_0x573549){_0x5f489d=_0x573549;return getUser(_0x5a6c76,_0x2fb0ae[_0x2515('0x4f')],_0x5f489d);})['then'](function(_0x489f4e){_0x176eb9=_0x489f4e;logger[_0x2515('0x15')]('The\x20User\x20ID\x20is:',_0x176eb9['id']);return getEndUser(_0x5a6c76,_0x16354e[_0x2515('0x50')],_0x16354e['calleridnum'],_0x5f489d);})[_0x2515('0x2e')](function(_0x143e41){_0x59ad3e=_0x143e41;logger[_0x2515('0x15')](_0x2515('0x51'),_0x59ad3e['id']);return createTicket(_0x5a6c76,_0x176eb9,_0x59ad3e,_0x2b7fc8,_0x16354e,_0x2b7fc8[_0x2515('0x52')],_0x5f489d);})[_0x2515('0x2e')](function(_0x3f45e6){_0x3d9a73=_0x3f45e6;logger[_0x2515('0x15')](_0x2515('0x53'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x3d9a73['id']);var _0x20c846=util[_0x2515('0x1c')](_0x2515('0x54'),_0x5a6c76['remoteUri'],_[_0x2515('0x55')](_0x3d9a73['id'],'x')[0x1]);logger[_0x2515('0x15')]('[QUEUE]',_0x2515('0x56'));emit(util[_0x2515('0x1c')](_0x2515('0x57'),_0x2fb0ae[_0x2515('0x13')]),_0x2515('0x58'),{'uri':_0x20c846});})['catch'](function(_0x3a675b){logger[_0x2515('0x25')](_0x2515('0x59'),JSON[_0x2515('0x21')](_0x3a675b));});};exports[_0x2515('0x5a')]=function(_0x910ac,_0x5d9d8c,_0x1efaa3,_0x1b77ee,_0xf69e34,_0x5b0faa,_0xde452){var _0x5242bb,_0x9dd75d,_0x36c787,_0x268fa2;_0x5b0faa['remoteUri']=intUtil[_0x2515('0x4a')](_0x5b0faa['remoteUri']);_0x5b0faa['serverUrl']=intUtil[_0x2515('0x4a')](_0x5b0faa[_0x2515('0x4d')]);if(_0xde452&&_0xde452[_0x2515('0x5b')]&&_0xde452[_0x2515('0x5b')]!=='none'){logger[_0x2515('0x15')](_0x2515('0x5c'),'Recording\x20is\x20enabled!');_0x5d9d8c[_0x2515('0x4b')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5b0faa[_0x2515('0x4d')],_0x5d9d8c['uniqueid'],md5(_0x5d9d8c[_0x2515('0x4e')]));}return getConnection(_0x5b0faa)[_0x2515('0x2e')](function(_0x16b3df){_0x268fa2=_0x16b3df;return getUser(_0x5b0faa,_0x1b77ee[_0x2515('0x4f')],_0x268fa2);})[_0x2515('0x2e')](function(_0x340135){_0x5242bb=_0x340135;logger[_0x2515('0x15')]('The\x20User\x20ID\x20is:',_0x5242bb['id']);return getEndUser(_0x5b0faa,_0x5d9d8c[_0x2515('0x5d')],_0x5d9d8c[_0x2515('0x5e')],_0x268fa2);})['then'](function(_0x279e58){_0x9dd75d=_0x279e58;logger[_0x2515('0x15')](_0x2515('0x51'),_0x9dd75d['id']);return createTicket(_0x5b0faa,_0x5242bb,_0x9dd75d,_0x1efaa3,_0x5d9d8c,_0x1efaa3[_0x2515('0x52')],_0x268fa2);})['then'](function(_0x2f596e){_0x36c787=_0x2f596e;logger[_0x2515('0x15')]('Ticket\x20created!');logger['info'](_0x2515('0x5f'),_0x36c787['id']);var _0x3a54b0=util[_0x2515('0x1c')](_0x2515('0x54'),_0x5b0faa['remoteUri'],_[_0x2515('0x55')](_0x36c787['id'],'x')[0x1]);logger[_0x2515('0x15')]('[OUTBOUND]',_0x2515('0x56'));emit(util[_0x2515('0x1c')]('user:%s',_0x1b77ee['name']),_0x2515('0x58'),{'uri':_0x3a54b0});})[_0x2515('0x35')](function(_0x3024be){logger['error'](_0x2515('0x5c'),JSON[_0x2515('0x21')](_0x3024be));});};exports['unmanaged']=function(_0x114554,_0x29110a,_0x2a5386,_0x2f96d0,_0x2d712e,_0x5b8f8e){var _0x14f897,_0x49cad3,_0x174b83,_0xaa07d2;_0x5b8f8e[_0x2515('0x1d')]=intUtil[_0x2515('0x4a')](_0x5b8f8e[_0x2515('0x1d')]);_0x5b8f8e['serverUrl']=intUtil[_0x2515('0x4a')](_0x5b8f8e[_0x2515('0x4d')]);if(_0x2d712e&&_0x2d712e[_0x2515('0x60')]){logger[_0x2515('0x15')]('['+_0x29110a[_0x2515('0x61')]['toUpperCase']()+']',_0x2515('0x62'));_0x29110a[_0x2515('0x4b')]=util[_0x2515('0x1c')](_0x2515('0x4c'),_0x5b8f8e['serverUrl'],_0x29110a[_0x2515('0x4e')],md5(_0x29110a['uniqueid']));}else{_0x29110a[_0x2515('0x4b')]='';}return getConnection(_0x5b8f8e)['then'](function(_0x181836){_0xaa07d2=_0x181836;return getUser(_0x5b8f8e,'',_0xaa07d2);})[_0x2515('0x2e')](function(_0x472dfe){_0x14f897=_0x472dfe;logger['info'](_0x2515('0x63'),_0x14f897['id']);return getEndUser(_0x5b8f8e,_0x29110a[_0x2515('0x50')],_0x29110a[_0x2515('0x64')],_0xaa07d2);})['then'](function(_0x5b2224){_0x49cad3=_0x5b2224;logger[_0x2515('0x15')](_0x2515('0x51'),_0x49cad3['id']);return createTicket(_0x5b8f8e,_0x14f897,_0x49cad3,_0x2a5386,_0x29110a,_0x2a5386[_0x2515('0x52')],_0xaa07d2);})[_0x2515('0x2e')](function(_0x3ee813){_0x174b83=_0x3ee813;logger[_0x2515('0x15')](_0x2515('0x53'));logger[_0x2515('0x15')](_0x2515('0x5f'),_0x174b83['id']);})['catch'](function(_0x353c3f){logger['error']('['+_0x29110a[_0x2515('0x61')]['toUpperCase']()+']',JSON[_0x2515('0x21')](_0x353c3f));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff