// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1e21=['last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','resolve','userId','GET','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','lastname','POST','Enduser\x20created.','phone','accessKey','getchallenge','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','The\x20User\x20ID\x20is:','calleridname','calleridnum','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','email','destcalleridname','The\x20Enduser\x20ID\x20is:','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','emit','length','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','info','merge','Normal','Open','getString','Subjects','Descriptions','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','then','success','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','format','email1','first_name'];(function(_0x52ab8a,_0xee034b){var _0x5d6ddc=function(_0x283fa6){while(--_0x283fa6){_0x52ab8a['push'](_0x52ab8a['shift']());}};_0x5d6ddc(++_0xee034b);}(_0x1e21,0x8f));var _0x11e2=function(_0x535987,_0x48d729){_0x535987=_0x535987-0x0;var _0xcdd4e=_0x1e21[_0x535987];return _0xcdd4e;};'use strict';var _=require(_0x11e2('0x0'));var rp=require(_0x11e2('0x1'));var BPromise=require(_0x11e2('0x2'));var md5=require(_0x11e2('0x3'));var util=require(_0x11e2('0x4'));var Redis=require(_0x11e2('0x5'));var intUtil=require(_0x11e2('0x6'));var config=require(_0x11e2('0x7'));var logger=require(_0x11e2('0x8'))(_0x11e2('0x9'));config['redis']=_['defaults'](config[_0x11e2('0xa')],{'host':_0x11e2('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x11e2('0xa')]));function emit(_0x3a5c01,_0x1a0851,_0x1802c5){io['to'](_0x3a5c01)[_0x11e2('0xc')](_0x1a0851,_0x1802c5);}function getCustomFields(_0x560276,_0x4f284c){var _0x591c89={};if(_0x560276[_0x11e2('0xd')]>0x0){_[_0x11e2('0xe')](_0x560276,function(_0x554f3c){if(_0x554f3c[_0x11e2('0xf')]===_0x11e2('0x10')&&_0x554f3c[_0x11e2('0x11')]){_0x591c89[_0x554f3c[_0x11e2('0x11')]]=_0x554f3c[_0x11e2('0x12')][_0x11e2('0x13')]();}else if(_0x554f3c['type']===_0x11e2('0x14')&&_0x554f3c['variableName']&&_0x554f3c[_0x11e2('0x11')]&&_0x4f284c[_0x554f3c['variableName']]){_0x591c89[_0x554f3c[_0x11e2('0x11')]]=_0x4f284c[_0x554f3c[_0x11e2('0x15')]][_0x11e2('0x13')]();}else if(_0x554f3c[_0x11e2('0xf')]===_0x11e2('0x16')&&_0x554f3c[_0x11e2('0x17')]&&_0x554f3c['Variable'][_0x11e2('0x18')]&&_0x554f3c[_0x11e2('0x11')]&&_0x4f284c[_0x554f3c[_0x11e2('0x17')][_0x11e2('0x18')]['toLowerCase']()]){_0x591c89[_0x554f3c['idField']]=_0x4f284c[_0x554f3c[_0x11e2('0x17')]['name']['toLowerCase']()]['toString']();}});}return _0x591c89;}function createTicket(_0x5bf0e1,_0x223877,_0x55f101,_0x33a66d,_0x3ebc25,_0x51d019,_0x3954f2){logger[_0x11e2('0x19')]('Creating\x20new\x20ticket...');var _0x33113a=_[_0x11e2('0x1a')]({'parent_id':'','assigned_user_id':_0x223877['id'],'ticketpriorities':_0x11e2('0x1b'),'ticketstatus':_0x11e2('0x1c'),'ticket_title':intUtil[_0x11e2('0x1d')](_0x33a66d[_0x11e2('0x1e')],_0x3ebc25,'\x20'),'description':intUtil[_0x11e2('0x1d')](_0x33a66d[_0x11e2('0x1f')],_0x3ebc25,'\x0a'),'contact_id':_0x55f101['id']},getCustomFields(_0x51d019,_0x3ebc25));var _0x22ddb1={'method':'POST','uri':util['format'](_0x11e2('0x20'),_0x5bf0e1[_0x11e2('0x21')]),'form':{'operation':_0x11e2('0x22'),'username':_0x5bf0e1[_0x11e2('0x23')],'sessionName':_0x3954f2[_0x11e2('0x24')],'elementType':_0x11e2('0x25'),'element':JSON['stringify'](_0x33113a)},'json':!![]};return request(_0x22ddb1)[_0x11e2('0x26')](function(_0x9e8c1f){if(_0x9e8c1f[_0x11e2('0x27')]){return BPromise['resolve']({'id':_0x9e8c1f[_0x11e2('0x28')]['id']});}else{throw new Error(util['format'](_0x11e2('0x29'),JSON[_0x11e2('0x2a')](_0x9e8c1f[_0x11e2('0x2b')])));}})[_0x11e2('0x2c')](function(_0xaee2d6){var _0x11dda9=_0xaee2d6[_0x11e2('0x2d')]||0x1f4;logger[_0x11e2('0x2b')](_0x11e2('0x2e'),_0x11e2('0x2f'),_0x11dda9,JSON[_0x11e2('0x2a')](_0xaee2d6));});}function getUser(_0x1e2f45,_0x26fcee,_0x10bb2f){if(intUtil[_0x11e2('0x30')](_0x26fcee)){logger[_0x11e2('0x19')](_0x11e2('0x31'),_0x26fcee);return request({'method':'GET','uri':util['format'](_0x11e2('0x20'),_0x1e2f45[_0x11e2('0x21')]),'qs':{'operation':'query','username':_0x1e2f45[_0x11e2('0x23')],'sessionName':_0x10bb2f['sessionName'],'query':util[_0x11e2('0x32')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x26fcee)},'json':!![]})[_0x11e2('0x26')](function(_0x82ebb8){if(_0x82ebb8[_0x11e2('0x27')]&&_0x82ebb8[_0x11e2('0x28')][_0x11e2('0xd')]){logger[_0x11e2('0x19')]('Agent\x20found!');return BPromise['resolve']({'id':_0x82ebb8[_0x11e2('0x28')][0x0]['id'],'email':_0x82ebb8['result'][0x0][_0x11e2('0x33')],'name':_0x82ebb8[_0x11e2('0x28')][0x0][_0x11e2('0x34')]+'\x20'+_0x82ebb8[_0x11e2('0x28')][_0x11e2('0x35')]});}else{logger[_0x11e2('0x19')](_0x11e2('0x36'));return BPromise[_0x11e2('0x37')]({'id':_0x10bb2f['userId'],'email':_0x1e2f45[_0x11e2('0x23')],'name':'admin'});}})[_0x11e2('0x2c')](function(_0x19fcfe){var _0x54ca87=_0x19fcfe[_0x11e2('0x2d')]||0x1f4;logger[_0x11e2('0x2b')](_0x11e2('0x2e'),'getUser',_0x54ca87,JSON[_0x11e2('0x2a')](_0x19fcfe));});}else{logger[_0x11e2('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x11e2('0x37')]({'id':_0x10bb2f[_0x11e2('0x38')],'email':_0x1e2f45[_0x11e2('0x23')],'name':'admin'})[_0x11e2('0x2c')](function(_0x547936){var _0x55708e=_0x547936[_0x11e2('0x2d')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x55708e,JSON['stringify'](_0x547936));});}}function getEndUser(_0x344ec9,_0x4af7ed,_0x1873fb,_0x581ee3){logger[_0x11e2('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x1873fb);return request({'method':_0x11e2('0x39'),'uri':util['format']('%s/webservice.php',_0x344ec9[_0x11e2('0x21')]),'qs':{'operation':_0x11e2('0x3a'),'username':_0x344ec9[_0x11e2('0x23')],'sessionName':_0x581ee3['sessionName'],'query':util[_0x11e2('0x32')](_0x11e2('0x3b'),_0x1873fb,_0x1873fb,_0x1873fb,_0x1873fb,_0x1873fb)},'json':!![]})['then'](function(_0x4c8255){if(_0x4c8255[_0x11e2('0x27')]&&_0x4c8255[_0x11e2('0x28')][_0x11e2('0xd')]){logger[_0x11e2('0x19')]('Enduser\x20found!');return BPromise[_0x11e2('0x37')]({'id':_0x4c8255[_0x11e2('0x28')][0x0]['id'],'name':_0x4c8255[_0x11e2('0x28')][0x0][_0x11e2('0x3c')]+'\x20'+_0x4c8255[_0x11e2('0x28')][0x0][_0x11e2('0x3d')],'phone':_0x1873fb});}else{logger[_0x11e2('0x19')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':_0x11e2('0x3e'),'uri':util['format'](_0x11e2('0x20'),_0x344ec9[_0x11e2('0x21')]),'form':{'operation':'create','sessionName':_0x581ee3[_0x11e2('0x24')],'elementType':'Contacts','element':JSON[_0x11e2('0x2a')]({'lastname':_0x4af7ed,'phone':_0x1873fb,'assigned_user_id':'\x20'})},'json':!![]})[_0x11e2('0x26')](function(_0x3f0515){logger['info'](_0x11e2('0x3f'));return BPromise['resolve']({'id':_0x3f0515['result']['id'],'name':_0x3f0515[_0x11e2('0x28')][_0x11e2('0x3d')],'phone':_0x3f0515['result'][_0x11e2('0x40')]});})[_0x11e2('0x2c')](function(_0x50a2de){var _0xd0d976=_0x50a2de[_0x11e2('0x2d')]||0x1f4;logger[_0x11e2('0x2b')](_0x11e2('0x2e'),'getEndUser',_0xd0d976,JSON['stringify'](_0x50a2de));});}});}function getConnection(_0x4357f1){var _0x40843e=_0x4357f1[_0x11e2('0x23')];var _0x1a2c67=_0x4357f1[_0x11e2('0x41')];return request({'method':_0x11e2('0x39'),'uri':util[_0x11e2('0x32')]('%s/webservice.php',_0x4357f1[_0x11e2('0x21')]),'qs':{'operation':_0x11e2('0x42'),'username':_0x40843e},'json':!![]})[_0x11e2('0x26')](function(_0x4d8c8e){if(_0x4d8c8e[_0x11e2('0x27')]){return request({'method':_0x11e2('0x3e'),'uri':util[_0x11e2('0x32')](_0x11e2('0x20'),_0x4357f1[_0x11e2('0x21')]),'form':{'operation':'login','username':_0x40843e,'accessKey':md5(_0x4d8c8e[_0x11e2('0x28')]['token']+_0x1a2c67)},'json':!![]});}})['then'](function(_0x1cc8f7){if(_0x1cc8f7[_0x11e2('0x27')]){return BPromise['resolve'](_0x1cc8f7[_0x11e2('0x28')]);}else{throw new Error(util['format'](_0x11e2('0x43'),_0x4357f1['id']));}})[_0x11e2('0x2c')](function(_0x2c6b44){var _0xd8de1d=_0x2c6b44[_0x11e2('0x2d')]||0x1f4;logger[_0x11e2('0x2b')](_0x11e2('0x2e'),'getConnection',_0xd8de1d,JSON['stringify'](_0x2c6b44));});}function request(_0x239561){logger[_0x11e2('0x19')](_0x11e2('0x44'),JSON[_0x11e2('0x2a')](_0x239561));return rp(_0x239561);}exports[_0x11e2('0x45')]=function(_0x36cb4d,_0x40561c,_0x9cdaa6,_0x3d92ff,_0x372adc,_0x5879f6){var _0x369c2c,_0x640813,_0x4b0bae,_0x22352c;_0x5879f6['remoteUri']=intUtil['stripTrailingSlash'](_0x5879f6[_0x11e2('0x21')]);if(_0x372adc&&_0x372adc[_0x11e2('0x46')]){logger['info'](_0x11e2('0x47'),_0x11e2('0x48'));_0x40561c['recordingURL']=util[_0x11e2('0x32')](_0x11e2('0x49'),_0x5879f6[_0x11e2('0x4a')],_0x40561c[_0x11e2('0x4b')],md5(_0x40561c[_0x11e2('0x4b')]));}else{_0x40561c[_0x11e2('0x4c')]='';}return getConnection(_0x5879f6)[_0x11e2('0x26')](function(_0x186aa0){_0x22352c=_0x186aa0;return getUser(_0x5879f6,_0x3d92ff['email'],_0x22352c);})[_0x11e2('0x26')](function(_0x2296b7){_0x369c2c=_0x2296b7;logger['info'](_0x11e2('0x4d'),_0x369c2c['id']);return getEndUser(_0x5879f6,_0x40561c[_0x11e2('0x4e')],_0x40561c[_0x11e2('0x4f')],_0x22352c);})[_0x11e2('0x26')](function(_0x86ad38){_0x640813=_0x86ad38;logger[_0x11e2('0x19')]('The\x20Enduser\x20ID\x20is:',_0x640813['id']);return createTicket(_0x5879f6,_0x369c2c,_0x640813,_0x9cdaa6,_0x40561c,_0x9cdaa6[_0x11e2('0x50')],_0x22352c);})[_0x11e2('0x26')](function(_0x3f7643){_0x4b0bae=_0x3f7643;logger['info'](_0x11e2('0x51'));logger[_0x11e2('0x19')](_0x11e2('0x52'),_0x4b0bae['id']);var _0x49cd57=util[_0x11e2('0x32')](_0x11e2('0x53'),_0x5879f6['remoteUri'],_[_0x11e2('0x54')](_0x4b0bae['id'],'x')[0x1]);logger['info'](_0x11e2('0x47'),_0x11e2('0x55'));emit(util[_0x11e2('0x32')](_0x11e2('0x56'),_0x3d92ff[_0x11e2('0x18')]),_0x11e2('0x57'),{'uri':_0x49cd57});})[_0x11e2('0x2c')](function(_0x31060f){logger[_0x11e2('0x2b')](_0x11e2('0x47'),JSON[_0x11e2('0x2a')](_0x31060f));});};exports[_0x11e2('0x58')]=function(_0x1c13d4,_0x12f723,_0x5d1e0e,_0x467e78,_0x2efa30,_0x33cb3f,_0xd99c85){var _0x152cf7,_0x487a3e,_0x251516,_0x9d9937;_0x33cb3f[_0x11e2('0x21')]=intUtil['stripTrailingSlash'](_0x33cb3f[_0x11e2('0x21')]);_0x33cb3f['serverUrl']=intUtil[_0x11e2('0x59')](_0x33cb3f[_0x11e2('0x4a')]);if(_0xd99c85&&_0xd99c85[_0x11e2('0x5a')]&&_0xd99c85[_0x11e2('0x5a')]!=='none'){logger[_0x11e2('0x19')](_0x11e2('0x5b'),'Recording\x20is\x20enabled!');_0x12f723[_0x11e2('0x4c')]=util[_0x11e2('0x32')](_0x11e2('0x49'),_0x33cb3f[_0x11e2('0x4a')],_0x12f723['uniqueid'],md5(_0x12f723[_0x11e2('0x4b')]));}return getConnection(_0x33cb3f)[_0x11e2('0x26')](function(_0x347ca9){_0x9d9937=_0x347ca9;return getUser(_0x33cb3f,_0x467e78[_0x11e2('0x5c')],_0x9d9937);})['then'](function(_0x111a8c){_0x152cf7=_0x111a8c;logger['info'](_0x11e2('0x4d'),_0x152cf7['id']);return getEndUser(_0x33cb3f,_0x12f723[_0x11e2('0x5d')],_0x12f723['destcalleridnum'],_0x9d9937);})['then'](function(_0x27195c){_0x487a3e=_0x27195c;logger['info'](_0x11e2('0x5e'),_0x487a3e['id']);return createTicket(_0x33cb3f,_0x152cf7,_0x487a3e,_0x5d1e0e,_0x12f723,_0x5d1e0e[_0x11e2('0x50')],_0x9d9937);})[_0x11e2('0x26')](function(_0x49530f){_0x251516=_0x49530f;logger[_0x11e2('0x19')](_0x11e2('0x51'));logger[_0x11e2('0x19')](_0x11e2('0x52'),_0x251516['id']);var _0x50a7bf=util['format'](_0x11e2('0x53'),_0x33cb3f[_0x11e2('0x21')],_[_0x11e2('0x54')](_0x251516['id'],'x')[0x1]);logger[_0x11e2('0x19')](_0x11e2('0x5b'),_0x11e2('0x55'));emit(util[_0x11e2('0x32')]('user:%s',_0x467e78['name']),'trigger:browser:url',{'uri':_0x50a7bf});})[_0x11e2('0x2c')](function(_0x434ab6){logger['error'](_0x11e2('0x5b'),JSON[_0x11e2('0x2a')](_0x434ab6));});};exports[_0x11e2('0x5f')]=function(_0x216a53,_0x399c06,_0x1770c3,_0x18eb51,_0x18a1ab,_0x52db3e){var _0x35fce3,_0xbc221a,_0x3b5046,_0x36ca2e;_0x52db3e[_0x11e2('0x21')]=intUtil['stripTrailingSlash'](_0x52db3e[_0x11e2('0x21')]);_0x52db3e[_0x11e2('0x4a')]=intUtil[_0x11e2('0x59')](_0x52db3e[_0x11e2('0x4a')]);if(_0x18a1ab&&_0x18a1ab[_0x11e2('0x46')]){logger[_0x11e2('0x19')]('['+_0x399c06[_0x11e2('0x60')][_0x11e2('0x61')]()+']',_0x11e2('0x48'));_0x399c06[_0x11e2('0x4c')]=util[_0x11e2('0x32')](_0x11e2('0x49'),_0x52db3e[_0x11e2('0x4a')],_0x399c06[_0x11e2('0x4b')],md5(_0x399c06[_0x11e2('0x4b')]));}else{_0x399c06[_0x11e2('0x4c')]='';}return getConnection(_0x52db3e)[_0x11e2('0x26')](function(_0x4444cb){_0x36ca2e=_0x4444cb;return getUser(_0x52db3e,'',_0x36ca2e);})[_0x11e2('0x26')](function(_0x4baccd){_0x35fce3=_0x4baccd;logger[_0x11e2('0x19')](_0x11e2('0x4d'),_0x35fce3['id']);return getEndUser(_0x52db3e,_0x399c06[_0x11e2('0x4e')],_0x399c06['calleridnum'],_0x36ca2e);})[_0x11e2('0x26')](function(_0x38c864){_0xbc221a=_0x38c864;logger['info'](_0x11e2('0x5e'),_0xbc221a['id']);return createTicket(_0x52db3e,_0x35fce3,_0xbc221a,_0x1770c3,_0x399c06,_0x1770c3[_0x11e2('0x50')],_0x36ca2e);})[_0x11e2('0x26')](function(_0x54c20a){_0x3b5046=_0x54c20a;logger['info'](_0x11e2('0x51'));logger['info'](_0x11e2('0x52'),_0x3b5046['id']);})[_0x11e2('0x2c')](function(_0x572fe4){logger[_0x11e2('0x2b')]('['+_0x399c06[_0x11e2('0x60')][_0x11e2('0x61')]()+']',JSON['stringify'](_0x572fe4));});};
\ No newline at end of file
+var _0x1043=['format','%s/webservice.php','remoteUri','username','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','info','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','getUser','userId','Searching\x20end\x20user\x20with\x20phone','sessionName','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','create','Contacts','Enduser\x20created.','lastname','phone','getEndUser','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','recordingFormat','none','[OUTBOUND]','email','destcalleridnum','toUpperCase','calleridnum','lastevent','lodash','request-promise','bluebird','md5','util','./util','../../../../config/environment','../../../../config/logger','defaults','redis','length','forEach','type','string','idField','variable','variableName','toString','customVariable','Variable','name','toLowerCase','Creating\x20new\x20ticket...','merge','Open','Subjects','getString','POST'];(function(_0x16370b,_0x45877d){var _0x2052bd=function(_0xb60205){while(--_0xb60205){_0x16370b['push'](_0x16370b['shift']());}};_0x2052bd(++_0x45877d);}(_0x1043,0x16c));var _0x3104=function(_0x282a22,_0x4eb237){_0x282a22=_0x282a22-0x0;var _0x1231ee=_0x1043[_0x282a22];return _0x1231ee;};'use strict';var _=require(_0x3104('0x0'));var rp=require(_0x3104('0x1'));var BPromise=require(_0x3104('0x2'));var md5=require(_0x3104('0x3'));var util=require(_0x3104('0x4'));var Redis=require('ioredis');var intUtil=require(_0x3104('0x5'));var config=require(_0x3104('0x6'));var logger=require(_0x3104('0x7'))('vTiger');config['redis']=_[_0x3104('0x8')](config['redis'],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x3104('0x9')]));function emit(_0x51a707,_0x206a81,_0x1b6beb){io['to'](_0x51a707)['emit'](_0x206a81,_0x1b6beb);}function getCustomFields(_0x47f90e,_0x16cd0a){var _0x2740f0={};if(_0x47f90e[_0x3104('0xa')]>0x0){_[_0x3104('0xb')](_0x47f90e,function(_0x1567dc){if(_0x1567dc[_0x3104('0xc')]===_0x3104('0xd')&&_0x1567dc['idField']){_0x2740f0[_0x1567dc[_0x3104('0xe')]]=_0x1567dc['content']['toString']();}else if(_0x1567dc[_0x3104('0xc')]===_0x3104('0xf')&&_0x1567dc['variableName']&&_0x1567dc[_0x3104('0xe')]&&_0x16cd0a[_0x1567dc[_0x3104('0x10')]]){_0x2740f0[_0x1567dc[_0x3104('0xe')]]=_0x16cd0a[_0x1567dc[_0x3104('0x10')]][_0x3104('0x11')]();}else if(_0x1567dc[_0x3104('0xc')]===_0x3104('0x12')&&_0x1567dc[_0x3104('0x13')]&&_0x1567dc[_0x3104('0x13')][_0x3104('0x14')]&&_0x1567dc[_0x3104('0xe')]&&_0x16cd0a[_0x1567dc[_0x3104('0x13')][_0x3104('0x14')][_0x3104('0x15')]()]){_0x2740f0[_0x1567dc[_0x3104('0xe')]]=_0x16cd0a[_0x1567dc['Variable'][_0x3104('0x14')][_0x3104('0x15')]()]['toString']();}});}return _0x2740f0;}function createTicket(_0x37b702,_0x541c75,_0x3e9ed7,_0x33f348,_0x1b1fe8,_0x191815,_0x277d1d){logger['info'](_0x3104('0x16'));var _0x53a996=_[_0x3104('0x17')]({'parent_id':'','assigned_user_id':_0x541c75['id'],'ticketpriorities':'Normal','ticketstatus':_0x3104('0x18'),'ticket_title':intUtil['getString'](_0x33f348[_0x3104('0x19')],_0x1b1fe8,'\x20'),'description':intUtil[_0x3104('0x1a')](_0x33f348['Descriptions'],_0x1b1fe8,'\x0a'),'contact_id':_0x3e9ed7['id']},getCustomFields(_0x191815,_0x1b1fe8));var _0x1f1587={'method':_0x3104('0x1b'),'uri':util[_0x3104('0x1c')](_0x3104('0x1d'),_0x37b702[_0x3104('0x1e')]),'form':{'operation':'create','username':_0x37b702[_0x3104('0x1f')],'sessionName':_0x277d1d['sessionName'],'elementType':'HelpDesk','element':JSON[_0x3104('0x20')](_0x53a996)},'json':!![]};return request(_0x1f1587)[_0x3104('0x21')](function(_0x5e8ceb){if(_0x5e8ceb[_0x3104('0x22')]){return BPromise[_0x3104('0x23')]({'id':_0x5e8ceb[_0x3104('0x24')]['id']});}else{throw new Error(util[_0x3104('0x1c')](_0x3104('0x25'),JSON[_0x3104('0x20')](_0x5e8ceb[_0x3104('0x26')])));}})[_0x3104('0x27')](function(_0x5948a4){var _0x5924ee=_0x5948a4[_0x3104('0x28')]||0x1f4;logger[_0x3104('0x26')](_0x3104('0x29'),'createTicket',_0x5924ee,JSON[_0x3104('0x20')](_0x5948a4));});}function getUser(_0x398f14,_0x4471b5,_0x234ace){if(intUtil[_0x3104('0x2a')](_0x4471b5)){logger[_0x3104('0x2b')]('Getting\x20agent\x20with\x20email',_0x4471b5);return request({'method':_0x3104('0x2c'),'uri':util[_0x3104('0x1c')](_0x3104('0x1d'),_0x398f14['remoteUri']),'qs':{'operation':_0x3104('0x2d'),'username':_0x398f14[_0x3104('0x1f')],'sessionName':_0x234ace['sessionName'],'query':util[_0x3104('0x1c')](_0x3104('0x2e'),_0x4471b5)},'json':!![]})[_0x3104('0x21')](function(_0x4defc2){if(_0x4defc2[_0x3104('0x22')]&&_0x4defc2[_0x3104('0x24')][_0x3104('0xa')]){logger[_0x3104('0x2b')](_0x3104('0x2f'));return BPromise[_0x3104('0x23')]({'id':_0x4defc2['result'][0x0]['id'],'email':_0x4defc2[_0x3104('0x24')][0x0][_0x3104('0x30')],'name':_0x4defc2[_0x3104('0x24')][0x0][_0x3104('0x31')]+'\x20'+_0x4defc2[_0x3104('0x24')][_0x3104('0x32')]});}else{logger['info'](_0x3104('0x33'));return BPromise[_0x3104('0x23')]({'id':_0x234ace['userId'],'email':_0x398f14[_0x3104('0x1f')],'name':_0x3104('0x34')});}})['catch'](function(_0x26e62a){var _0x1ca36d=_0x26e62a[_0x3104('0x28')]||0x1f4;logger[_0x3104('0x26')](_0x3104('0x29'),_0x3104('0x35'),_0x1ca36d,JSON[_0x3104('0x20')](_0x26e62a));});}else{logger[_0x3104('0x2b')](_0x3104('0x33'));return BPromise['resolve']({'id':_0x234ace[_0x3104('0x36')],'email':_0x398f14[_0x3104('0x1f')],'name':_0x3104('0x34')})[_0x3104('0x27')](function(_0x199f87){var _0x349421=_0x199f87[_0x3104('0x28')]||0x1f4;logger[_0x3104('0x26')](_0x3104('0x29'),_0x3104('0x35'),_0x349421,JSON[_0x3104('0x20')](_0x199f87));});}}function getEndUser(_0x48fadb,_0x4a0005,_0x5275fb,_0x3429b1){logger[_0x3104('0x2b')](_0x3104('0x37'),_0x5275fb);return request({'method':_0x3104('0x2c'),'uri':util['format'](_0x3104('0x1d'),_0x48fadb['remoteUri']),'qs':{'operation':'query','username':_0x48fadb[_0x3104('0x1f')],'sessionName':_0x3429b1[_0x3104('0x38')],'query':util[_0x3104('0x1c')](_0x3104('0x39'),_0x5275fb,_0x5275fb,_0x5275fb,_0x5275fb,_0x5275fb)},'json':!![]})[_0x3104('0x21')](function(_0x45494c){if(_0x45494c[_0x3104('0x22')]&&_0x45494c['result'][_0x3104('0xa')]){logger[_0x3104('0x2b')]('Enduser\x20found!');return BPromise[_0x3104('0x23')]({'id':_0x45494c['result'][0x0]['id'],'name':_0x45494c[_0x3104('0x24')][0x0]['firstname']+'\x20'+_0x45494c[_0x3104('0x24')][0x0]['lastname'],'phone':_0x5275fb});}else{logger[_0x3104('0x2b')](_0x3104('0x3a'));return request({'method':_0x3104('0x1b'),'uri':util[_0x3104('0x1c')]('%s/webservice.php',_0x48fadb[_0x3104('0x1e')]),'form':{'operation':_0x3104('0x3b'),'sessionName':_0x3429b1['sessionName'],'elementType':_0x3104('0x3c'),'element':JSON['stringify']({'lastname':_0x4a0005,'phone':_0x5275fb,'assigned_user_id':'\x20'})},'json':!![]})[_0x3104('0x21')](function(_0x5448fb){logger[_0x3104('0x2b')](_0x3104('0x3d'));return BPromise[_0x3104('0x23')]({'id':_0x5448fb[_0x3104('0x24')]['id'],'name':_0x5448fb[_0x3104('0x24')][_0x3104('0x3e')],'phone':_0x5448fb[_0x3104('0x24')][_0x3104('0x3f')]});})[_0x3104('0x27')](function(_0x266d23){var _0x452102=_0x266d23['statusCode']||0x1f4;logger[_0x3104('0x26')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x3104('0x40'),_0x452102,JSON[_0x3104('0x20')](_0x266d23));});}});}function getConnection(_0x668e36){var _0x14cb79=_0x668e36['username'];var _0x903ae1=_0x668e36['accessKey'];return request({'method':_0x3104('0x2c'),'uri':util['format'](_0x3104('0x1d'),_0x668e36['remoteUri']),'qs':{'operation':_0x3104('0x41'),'username':_0x14cb79},'json':!![]})['then'](function(_0xe04590){if(_0xe04590[_0x3104('0x22')]){return request({'method':_0x3104('0x1b'),'uri':util[_0x3104('0x1c')](_0x3104('0x1d'),_0x668e36['remoteUri']),'form':{'operation':_0x3104('0x42'),'username':_0x14cb79,'accessKey':md5(_0xe04590['result'][_0x3104('0x43')]+_0x903ae1)},'json':!![]});}})[_0x3104('0x21')](function(_0x2996e0){if(_0x2996e0[_0x3104('0x22')]){return BPromise[_0x3104('0x23')](_0x2996e0['result']);}else{throw new Error(util[_0x3104('0x1c')](_0x3104('0x44'),_0x668e36['id']));}})[_0x3104('0x27')](function(_0x2d73f9){var _0x5df75e=_0x2d73f9['statusCode']||0x1f4;logger[_0x3104('0x26')](_0x3104('0x29'),'getConnection',_0x5df75e,JSON['stringify'](_0x2d73f9));});}function request(_0x409d93){logger[_0x3104('0x2b')](_0x3104('0x45'),JSON[_0x3104('0x20')](_0x409d93));return rp(_0x409d93);}exports[_0x3104('0x46')]=function(_0x2cbb00,_0x282a8a,_0x464c50,_0x2d3fee,_0xa204f7,_0xf1427a){var _0x2b2fe1,_0x4dd801,_0x503f75,_0x3f7a56;_0xf1427a['remoteUri']=intUtil[_0x3104('0x47')](_0xf1427a['remoteUri']);if(_0xa204f7&&_0xa204f7[_0x3104('0x48')]){logger['info'](_0x3104('0x49'),_0x3104('0x4a'));_0x282a8a[_0x3104('0x4b')]=util[_0x3104('0x1c')](_0x3104('0x4c'),_0xf1427a[_0x3104('0x4d')],_0x282a8a[_0x3104('0x4e')],md5(_0x282a8a['uniqueid']));}else{_0x282a8a['recordingURL']='';}return getConnection(_0xf1427a)[_0x3104('0x21')](function(_0x208f06){_0x3f7a56=_0x208f06;return getUser(_0xf1427a,_0x2d3fee['email'],_0x3f7a56);})['then'](function(_0x354a94){_0x2b2fe1=_0x354a94;logger[_0x3104('0x2b')](_0x3104('0x4f'),_0x2b2fe1['id']);return getEndUser(_0xf1427a,_0x282a8a[_0x3104('0x50')],_0x282a8a['calleridnum'],_0x3f7a56);})[_0x3104('0x21')](function(_0x31762b){_0x4dd801=_0x31762b;logger['info'](_0x3104('0x51'),_0x4dd801['id']);return createTicket(_0xf1427a,_0x2b2fe1,_0x4dd801,_0x464c50,_0x282a8a,_0x464c50[_0x3104('0x52')],_0x3f7a56);})[_0x3104('0x21')](function(_0x554175){_0x503f75=_0x554175;logger[_0x3104('0x2b')](_0x3104('0x53'));logger['info'](_0x3104('0x54'),_0x503f75['id']);var _0x4fa465=util[_0x3104('0x1c')](_0x3104('0x55'),_0xf1427a['remoteUri'],_[_0x3104('0x56')](_0x503f75['id'],'x')[0x1]);logger[_0x3104('0x2b')](_0x3104('0x49'),_0x3104('0x57'));emit(util['format'](_0x3104('0x58'),_0x2d3fee[_0x3104('0x14')]),_0x3104('0x59'),{'uri':_0x4fa465});})['catch'](function(_0x4e4cc5){logger[_0x3104('0x26')](_0x3104('0x49'),JSON[_0x3104('0x20')](_0x4e4cc5));});};exports['outbound']=function(_0x3f527b,_0x4eaafe,_0x3bc07a,_0x5acee8,_0x20a867,_0x2d237c,_0x5f2973){var _0x25fe95,_0x3d3a92,_0x41a193,_0x24af81;_0x2d237c[_0x3104('0x1e')]=intUtil['stripTrailingSlash'](_0x2d237c[_0x3104('0x1e')]);_0x2d237c[_0x3104('0x4d')]=intUtil[_0x3104('0x47')](_0x2d237c[_0x3104('0x4d')]);if(_0x5f2973&&_0x5f2973[_0x3104('0x5a')]&&_0x5f2973[_0x3104('0x5a')]!==_0x3104('0x5b')){logger[_0x3104('0x2b')](_0x3104('0x5c'),_0x3104('0x4a'));_0x4eaafe[_0x3104('0x4b')]=util[_0x3104('0x1c')](_0x3104('0x4c'),_0x2d237c['serverUrl'],_0x4eaafe[_0x3104('0x4e')],md5(_0x4eaafe['uniqueid']));}return getConnection(_0x2d237c)[_0x3104('0x21')](function(_0x43970a){_0x24af81=_0x43970a;return getUser(_0x2d237c,_0x5acee8[_0x3104('0x5d')],_0x24af81);})['then'](function(_0x5a303b){_0x25fe95=_0x5a303b;logger[_0x3104('0x2b')]('The\x20User\x20ID\x20is:',_0x25fe95['id']);return getEndUser(_0x2d237c,_0x4eaafe['destcalleridname'],_0x4eaafe[_0x3104('0x5e')],_0x24af81);})[_0x3104('0x21')](function(_0x380a78){_0x3d3a92=_0x380a78;logger[_0x3104('0x2b')](_0x3104('0x51'),_0x3d3a92['id']);return createTicket(_0x2d237c,_0x25fe95,_0x3d3a92,_0x3bc07a,_0x4eaafe,_0x3bc07a['Fields'],_0x24af81);})[_0x3104('0x21')](function(_0x2407a9){_0x41a193=_0x2407a9;logger[_0x3104('0x2b')]('Ticket\x20created!');logger[_0x3104('0x2b')]('The\x20Ticket\x20ID\x20is:',_0x41a193['id']);var _0x10cdc0=util[_0x3104('0x1c')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x2d237c[_0x3104('0x1e')],_[_0x3104('0x56')](_0x41a193['id'],'x')[0x1]);logger['info'](_0x3104('0x5c'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x3104('0x1c')](_0x3104('0x58'),_0x5acee8[_0x3104('0x14')]),'trigger:browser:url',{'uri':_0x10cdc0});})[_0x3104('0x27')](function(_0x4ceda9){logger[_0x3104('0x26')](_0x3104('0x5c'),JSON[_0x3104('0x20')](_0x4ceda9));});};exports['unmanaged']=function(_0x4a60d4,_0x348160,_0x81f2b3,_0xd36657,_0x3d5961,_0x43835e){var _0x2c33e3,_0x241d9a,_0x4dd3fc,_0x144e4d;_0x43835e['remoteUri']=intUtil[_0x3104('0x47')](_0x43835e[_0x3104('0x1e')]);_0x43835e[_0x3104('0x4d')]=intUtil[_0x3104('0x47')](_0x43835e[_0x3104('0x4d')]);if(_0x3d5961&&_0x3d5961['monitor_format']){logger[_0x3104('0x2b')]('['+_0x348160['lastevent'][_0x3104('0x5f')]()+']',_0x3104('0x4a'));_0x348160[_0x3104('0x4b')]=util[_0x3104('0x1c')](_0x3104('0x4c'),_0x43835e[_0x3104('0x4d')],_0x348160['uniqueid'],md5(_0x348160[_0x3104('0x4e')]));}else{_0x348160[_0x3104('0x4b')]='';}return getConnection(_0x43835e)[_0x3104('0x21')](function(_0x37f838){_0x144e4d=_0x37f838;return getUser(_0x43835e,'',_0x144e4d);})[_0x3104('0x21')](function(_0xdd54f6){_0x2c33e3=_0xdd54f6;logger[_0x3104('0x2b')](_0x3104('0x4f'),_0x2c33e3['id']);return getEndUser(_0x43835e,_0x348160['calleridname'],_0x348160[_0x3104('0x60')],_0x144e4d);})[_0x3104('0x21')](function(_0x218ae3){_0x241d9a=_0x218ae3;logger['info'](_0x3104('0x51'),_0x241d9a['id']);return createTicket(_0x43835e,_0x2c33e3,_0x241d9a,_0x81f2b3,_0x348160,_0x81f2b3[_0x3104('0x52')],_0x144e4d);})[_0x3104('0x21')](function(_0x40bd4f){_0x4dd3fc=_0x40bd4f;logger[_0x3104('0x2b')]('Ticket\x20created!');logger[_0x3104('0x2b')](_0x3104('0x54'),_0x4dd3fc['id']);})[_0x3104('0x27')](function(_0x41cc3e){logger[_0x3104('0x26')]('['+_0x348160[_0x3104('0x61')][_0x3104('0x5f')]()+']',JSON[_0x3104('0x20')](_0x41cc3e));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff