// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x5a92=['lodash','bluebird','md5','ioredis','./util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','forEach','type','string','idField','toString','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Open','getString','Subjects','POST','format','create','username','sessionName','HelpDesk','then','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','statusCode','createTicket','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','[vTiger],\x20%s,\x20%s,\x20%s','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','%s/webservice.php','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','length','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','getEndUser','[HTTP]','queue','stripTrailingSlash','Recording\x20is\x20enabled!','recordingURL','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','serverUrl','recordingFormat','[OUTBOUND]','destcalleridnum','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','unmanaged','monitor_format','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s'];(function(_0x529f1c,_0x437ed1){var _0x4d57ab=function(_0x39d479){while(--_0x39d479){_0x529f1c['push'](_0x529f1c['shift']());}};_0x4d57ab(++_0x437ed1);}(_0x5a92,0x120));var _0x25a9=function(_0x3129e4,_0x4d4e9d){_0x3129e4=_0x3129e4-0x0;var _0x56a160=_0x5a92[_0x3129e4];return _0x56a160;};'use strict';var _=require(_0x25a9('0x0'));var rp=require('request-promise');var BPromise=require(_0x25a9('0x1'));var md5=require(_0x25a9('0x2'));var util=require('util');var Redis=require(_0x25a9('0x3'));var intUtil=require(_0x25a9('0x4'));var config=require('../../../../config/environment');var logger=require(_0x25a9('0x5'))(_0x25a9('0x6'));config[_0x25a9('0x7')]=_[_0x25a9('0x8')](config[_0x25a9('0x7')],{'host':_0x25a9('0x9'),'port':0x18eb});var io=require(_0x25a9('0xa'))(new Redis(config[_0x25a9('0x7')]));function emit(_0x3d2a7a,_0x38ef29,_0x24e71a){io['to'](_0x3d2a7a)['emit'](_0x38ef29,_0x24e71a);}function getCustomFields(_0x367a36,_0x12136c){var _0x1a4604={};if(_0x367a36['length']>0x0){_[_0x25a9('0xb')](_0x367a36,function(_0x586029){if(_0x586029[_0x25a9('0xc')]===_0x25a9('0xd')&&_0x586029[_0x25a9('0xe')]){_0x1a4604[_0x586029[_0x25a9('0xe')]]=_0x586029['content'][_0x25a9('0xf')]();}else if(_0x586029['type']===_0x25a9('0x10')&&_0x586029[_0x25a9('0x11')]&&_0x586029[_0x25a9('0xe')]&&_0x12136c[_0x586029[_0x25a9('0x11')]]){_0x1a4604[_0x586029['idField']]=_0x12136c[_0x586029[_0x25a9('0x11')]][_0x25a9('0xf')]();}else if(_0x586029[_0x25a9('0xc')]==='customVariable'&&_0x586029[_0x25a9('0x12')]&&_0x586029[_0x25a9('0x12')][_0x25a9('0x13')]&&_0x586029[_0x25a9('0xe')]&&_0x12136c[_0x586029[_0x25a9('0x12')]['name'][_0x25a9('0x14')]()]){_0x1a4604[_0x586029[_0x25a9('0xe')]]=_0x12136c[_0x586029[_0x25a9('0x12')][_0x25a9('0x13')][_0x25a9('0x14')]()][_0x25a9('0xf')]();}});}return _0x1a4604;}function createTicket(_0xc88a52,_0x1ed636,_0x243964,_0x511dfc,_0x3601ec,_0x5f411c,_0x30f03b){logger[_0x25a9('0x15')](_0x25a9('0x16'));var _0x18231e=_[_0x25a9('0x17')]({'parent_id':'','assigned_user_id':_0x1ed636['id'],'ticketpriorities':'Normal','ticketstatus':_0x25a9('0x18'),'ticket_title':intUtil[_0x25a9('0x19')](_0x511dfc[_0x25a9('0x1a')],_0x3601ec,'\x20'),'description':intUtil[_0x25a9('0x19')](_0x511dfc['Descriptions'],_0x3601ec,'\x0a'),'contact_id':_0x243964['id']},getCustomFields(_0x5f411c,_0x3601ec));var _0x210a8b={'method':_0x25a9('0x1b'),'uri':util[_0x25a9('0x1c')]('%s/webservice.php',_0xc88a52['remoteUri']),'form':{'operation':_0x25a9('0x1d'),'username':_0xc88a52[_0x25a9('0x1e')],'sessionName':_0x30f03b[_0x25a9('0x1f')],'elementType':_0x25a9('0x20'),'element':JSON['stringify'](_0x18231e)},'json':!![]};return request(_0x210a8b)[_0x25a9('0x21')](function(_0x5d8763){if(_0x5d8763['success']){return BPromise[_0x25a9('0x22')]({'id':_0x5d8763[_0x25a9('0x23')]['id']});}else{throw new Error(util[_0x25a9('0x1c')](_0x25a9('0x24'),JSON[_0x25a9('0x25')](_0x5d8763[_0x25a9('0x26')])));}})[_0x25a9('0x27')](function(_0x5a9817){var _0xed74b5=_0x5a9817[_0x25a9('0x28')]||0x1f4;logger[_0x25a9('0x26')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x25a9('0x29'),_0xed74b5,JSON[_0x25a9('0x25')](_0x5a9817));});}function getUser(_0x2c8f98,_0x4eab1d,_0x5cb525){if(intUtil['validateEmail'](_0x4eab1d)){logger['info'](_0x25a9('0x2a'),_0x4eab1d);return request({'method':_0x25a9('0x2b'),'uri':util[_0x25a9('0x1c')]('%s/webservice.php',_0x2c8f98[_0x25a9('0x2c')]),'qs':{'operation':'query','username':_0x2c8f98[_0x25a9('0x1e')],'sessionName':_0x5cb525[_0x25a9('0x1f')],'query':util[_0x25a9('0x1c')](_0x25a9('0x2d'),_0x4eab1d)},'json':!![]})[_0x25a9('0x21')](function(_0x590a06){if(_0x590a06[_0x25a9('0x2e')]&&_0x590a06[_0x25a9('0x23')]['length']){logger[_0x25a9('0x15')]('Agent\x20found!');return BPromise['resolve']({'id':_0x590a06[_0x25a9('0x23')][0x0]['id'],'email':_0x590a06[_0x25a9('0x23')][0x0][_0x25a9('0x2f')],'name':_0x590a06['result'][0x0][_0x25a9('0x30')]+'\x20'+_0x590a06['result'][_0x25a9('0x31')]});}else{logger['info'](_0x25a9('0x32'));return BPromise[_0x25a9('0x22')]({'id':_0x5cb525['userId'],'email':_0x2c8f98['username'],'name':'admin'});}})[_0x25a9('0x27')](function(_0x5f5981){var _0xff6a=_0x5f5981['statusCode']||0x1f4;logger[_0x25a9('0x26')](_0x25a9('0x33'),'getUser',_0xff6a,JSON['stringify'](_0x5f5981));});}else{logger[_0x25a9('0x15')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x25a9('0x22')]({'id':_0x5cb525[_0x25a9('0x34')],'email':_0x2c8f98['username'],'name':_0x25a9('0x35')})[_0x25a9('0x27')](function(_0x550b7c){var _0x532e4a=_0x550b7c[_0x25a9('0x28')]||0x1f4;logger[_0x25a9('0x26')](_0x25a9('0x33'),_0x25a9('0x36'),_0x532e4a,JSON[_0x25a9('0x25')](_0x550b7c));});}}function getEndUser(_0x13a023,_0x203ae2,_0x44b896,_0x187add){logger['info'](_0x25a9('0x37'),_0x44b896);return request({'method':'GET','uri':util[_0x25a9('0x1c')](_0x25a9('0x38'),_0x13a023[_0x25a9('0x2c')]),'qs':{'operation':_0x25a9('0x39'),'username':_0x13a023['username'],'sessionName':_0x187add['sessionName'],'query':util[_0x25a9('0x1c')](_0x25a9('0x3a'),_0x44b896,_0x44b896,_0x44b896,_0x44b896,_0x44b896)},'json':!![]})[_0x25a9('0x21')](function(_0x1f6159){if(_0x1f6159['success']&&_0x1f6159[_0x25a9('0x23')][_0x25a9('0x3b')]){logger[_0x25a9('0x15')](_0x25a9('0x3c'));return BPromise[_0x25a9('0x22')]({'id':_0x1f6159['result'][0x0]['id'],'name':_0x1f6159['result'][0x0]['firstname']+'\x20'+_0x1f6159[_0x25a9('0x23')][0x0][_0x25a9('0x3d')],'phone':_0x44b896});}else{logger[_0x25a9('0x15')](_0x25a9('0x3e'));return request({'method':_0x25a9('0x1b'),'uri':util['format'](_0x25a9('0x38'),_0x13a023[_0x25a9('0x2c')]),'form':{'operation':_0x25a9('0x1d'),'sessionName':_0x187add['sessionName'],'elementType':_0x25a9('0x3f'),'element':JSON[_0x25a9('0x25')]({'lastname':_0x203ae2,'phone':_0x44b896,'assigned_user_id':'\x20'})},'json':!![]})[_0x25a9('0x21')](function(_0x2cc20f){logger[_0x25a9('0x15')]('Enduser\x20created.');return BPromise[_0x25a9('0x22')]({'id':_0x2cc20f['result']['id'],'name':_0x2cc20f['result'][_0x25a9('0x3d')],'phone':_0x2cc20f['result'][_0x25a9('0x40')]});})[_0x25a9('0x27')](function(_0x1ca7fa){var _0x5d88f3=_0x1ca7fa[_0x25a9('0x28')]||0x1f4;logger[_0x25a9('0x26')](_0x25a9('0x33'),_0x25a9('0x41'),_0x5d88f3,JSON[_0x25a9('0x25')](_0x1ca7fa));});}});}function getConnection(_0x168d2b){var _0xe44320=_0x168d2b[_0x25a9('0x1e')];var _0x19a56a=_0x168d2b['accessKey'];return request({'method':_0x25a9('0x2b'),'uri':util[_0x25a9('0x1c')]('%s/webservice.php',_0x168d2b[_0x25a9('0x2c')]),'qs':{'operation':'getchallenge','username':_0xe44320},'json':!![]})['then'](function(_0x5f27ed){if(_0x5f27ed['success']){return request({'method':_0x25a9('0x1b'),'uri':util[_0x25a9('0x1c')](_0x25a9('0x38'),_0x168d2b[_0x25a9('0x2c')]),'form':{'operation':'login','username':_0xe44320,'accessKey':md5(_0x5f27ed[_0x25a9('0x23')]['token']+_0x19a56a)},'json':!![]});}})[_0x25a9('0x21')](function(_0x58d5eb){if(_0x58d5eb[_0x25a9('0x2e')]){return BPromise['resolve'](_0x58d5eb[_0x25a9('0x23')]);}else{throw new Error(util[_0x25a9('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x168d2b['id']));}})['catch'](function(_0x4c1bb6){var _0x3c9f9e=_0x4c1bb6[_0x25a9('0x28')]||0x1f4;logger[_0x25a9('0x26')](_0x25a9('0x33'),'getConnection',_0x3c9f9e,JSON[_0x25a9('0x25')](_0x4c1bb6));});}function request(_0x4fc001){logger[_0x25a9('0x15')](_0x25a9('0x42'),JSON['stringify'](_0x4fc001));return rp(_0x4fc001);}exports[_0x25a9('0x43')]=function(_0x3a3c94,_0x44a2ea,_0x57926f,_0x198702,_0x39908a,_0x44aff9){var _0x4a1103,_0x3ab557,_0x3e9229,_0x1a2c0c;_0x44aff9[_0x25a9('0x2c')]=intUtil[_0x25a9('0x44')](_0x44aff9['remoteUri']);if(_0x39908a&&_0x39908a['monitor_format']){logger[_0x25a9('0x15')]('[QUEUE]',_0x25a9('0x45'));_0x44a2ea[_0x25a9('0x46')]=util[_0x25a9('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x44aff9['serverUrl'],_0x44a2ea[_0x25a9('0x47')],md5(_0x44a2ea[_0x25a9('0x47')]));}else{_0x44a2ea[_0x25a9('0x46')]='';}return getConnection(_0x44aff9)['then'](function(_0x26e318){_0x1a2c0c=_0x26e318;return getUser(_0x44aff9,_0x198702[_0x25a9('0x48')],_0x1a2c0c);})[_0x25a9('0x21')](function(_0x28b5d5){_0x4a1103=_0x28b5d5;logger[_0x25a9('0x15')](_0x25a9('0x49'),_0x4a1103['id']);return getEndUser(_0x44aff9,_0x44a2ea[_0x25a9('0x4a')],_0x44a2ea[_0x25a9('0x4b')],_0x1a2c0c);})[_0x25a9('0x21')](function(_0x507c91){_0x3ab557=_0x507c91;logger[_0x25a9('0x15')](_0x25a9('0x4c'),_0x3ab557['id']);return createTicket(_0x44aff9,_0x4a1103,_0x3ab557,_0x57926f,_0x44a2ea,_0x57926f[_0x25a9('0x4d')],_0x1a2c0c);})[_0x25a9('0x21')](function(_0x4482ec){_0x3e9229=_0x4482ec;logger[_0x25a9('0x15')](_0x25a9('0x4e'));logger['info'](_0x25a9('0x4f'),_0x3e9229['id']);var _0x4d98b9=util[_0x25a9('0x1c')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x44aff9[_0x25a9('0x2c')],_['split'](_0x3e9229['id'],'x')[0x1]);logger[_0x25a9('0x15')](_0x25a9('0x50'),_0x25a9('0x51'));emit(util[_0x25a9('0x1c')](_0x25a9('0x52'),_0x198702[_0x25a9('0x13')]),_0x25a9('0x53'),{'uri':_0x4d98b9});})[_0x25a9('0x27')](function(_0x37535b){logger['error'](_0x25a9('0x50'),JSON['stringify'](_0x37535b));});};exports[_0x25a9('0x54')]=function(_0x36ed7e,_0x4f7a01,_0x213aa3,_0x11ebc2,_0x2dc044,_0x4380b,_0x58576b){var _0x2fdd12,_0x3557c9,_0x56ef24,_0x56a795;_0x4380b[_0x25a9('0x2c')]=intUtil[_0x25a9('0x44')](_0x4380b[_0x25a9('0x2c')]);_0x4380b[_0x25a9('0x55')]=intUtil[_0x25a9('0x44')](_0x4380b['serverUrl']);if(_0x58576b&&_0x58576b[_0x25a9('0x56')]&&_0x58576b[_0x25a9('0x56')]!=='none'){logger[_0x25a9('0x15')](_0x25a9('0x57'),_0x25a9('0x45'));_0x4f7a01[_0x25a9('0x46')]=util[_0x25a9('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4380b[_0x25a9('0x55')],_0x4f7a01[_0x25a9('0x47')],md5(_0x4f7a01['uniqueid']));}return getConnection(_0x4380b)[_0x25a9('0x21')](function(_0x3d153e){_0x56a795=_0x3d153e;return getUser(_0x4380b,_0x11ebc2[_0x25a9('0x48')],_0x56a795);})['then'](function(_0x1e1a08){_0x2fdd12=_0x1e1a08;logger[_0x25a9('0x15')](_0x25a9('0x49'),_0x2fdd12['id']);return getEndUser(_0x4380b,_0x4f7a01['destcalleridname'],_0x4f7a01[_0x25a9('0x58')],_0x56a795);})[_0x25a9('0x21')](function(_0x448665){_0x3557c9=_0x448665;logger['info'](_0x25a9('0x4c'),_0x3557c9['id']);return createTicket(_0x4380b,_0x2fdd12,_0x3557c9,_0x213aa3,_0x4f7a01,_0x213aa3[_0x25a9('0x4d')],_0x56a795);})[_0x25a9('0x21')](function(_0x5687ba){_0x56ef24=_0x5687ba;logger[_0x25a9('0x15')](_0x25a9('0x4e'));logger[_0x25a9('0x15')]('The\x20Ticket\x20ID\x20is:',_0x56ef24['id']);var _0x1bb21b=util[_0x25a9('0x1c')](_0x25a9('0x59'),_0x4380b['remoteUri'],_[_0x25a9('0x5a')](_0x56ef24['id'],'x')[0x1]);logger[_0x25a9('0x15')](_0x25a9('0x57'),_0x25a9('0x51'));emit(util[_0x25a9('0x1c')](_0x25a9('0x52'),_0x11ebc2['name']),_0x25a9('0x53'),{'uri':_0x1bb21b});})[_0x25a9('0x27')](function(_0x26276c){logger['error'](_0x25a9('0x57'),JSON[_0x25a9('0x25')](_0x26276c));});};exports[_0x25a9('0x5b')]=function(_0x2622c3,_0xc09ee3,_0x38ffcc,_0x56f9d1,_0x428a17,_0x9ab95b){var _0x4b9cb9,_0x29ee4a,_0x5b0053,_0xd48fd4;_0x9ab95b['remoteUri']=intUtil['stripTrailingSlash'](_0x9ab95b['remoteUri']);_0x9ab95b[_0x25a9('0x55')]=intUtil[_0x25a9('0x44')](_0x9ab95b['serverUrl']);if(_0x428a17&&_0x428a17[_0x25a9('0x5c')]){logger[_0x25a9('0x15')]('['+_0xc09ee3[_0x25a9('0x5d')][_0x25a9('0x5e')]()+']',_0x25a9('0x45'));_0xc09ee3[_0x25a9('0x46')]=util['format'](_0x25a9('0x5f'),_0x9ab95b[_0x25a9('0x55')],_0xc09ee3[_0x25a9('0x47')],md5(_0xc09ee3[_0x25a9('0x47')]));}else{_0xc09ee3[_0x25a9('0x46')]='';}return getConnection(_0x9ab95b)['then'](function(_0x5ad08d){_0xd48fd4=_0x5ad08d;return getUser(_0x9ab95b,'',_0xd48fd4);})[_0x25a9('0x21')](function(_0x4039c8){_0x4b9cb9=_0x4039c8;logger['info']('The\x20User\x20ID\x20is:',_0x4b9cb9['id']);return getEndUser(_0x9ab95b,_0xc09ee3[_0x25a9('0x4a')],_0xc09ee3[_0x25a9('0x4b')],_0xd48fd4);})['then'](function(_0x35e8c7){_0x29ee4a=_0x35e8c7;logger[_0x25a9('0x15')](_0x25a9('0x4c'),_0x29ee4a['id']);return createTicket(_0x9ab95b,_0x4b9cb9,_0x29ee4a,_0x38ffcc,_0xc09ee3,_0x38ffcc[_0x25a9('0x4d')],_0xd48fd4);})[_0x25a9('0x21')](function(_0x2fa89c){_0x5b0053=_0x2fa89c;logger['info'](_0x25a9('0x4e'));logger[_0x25a9('0x15')](_0x25a9('0x4f'),_0x5b0053['id']);})[_0x25a9('0x27')](function(_0xcf0d2d){logger['error']('['+_0xc09ee3[_0x25a9('0x5d')][_0x25a9('0x5e')]()+']',JSON[_0x25a9('0x25')](_0xcf0d2d));});};
\ No newline at end of file
+var _0x3034=['remoteUri','create','username','sessionName','HelpDesk','then','success','result','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','stringify','validateEmail','Getting\x20agent\x20with\x20email','GET','format','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','resolve','first_name','last_name','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','query','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','monitor_format','[QUEUE]','recordingURL','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','split','unmanaged','lastevent','toUpperCase','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','request-promise','bluebird','util','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','emit','forEach','type','string','idField','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','getString','Subjects','Descriptions','POST','%s/webservice.php'];(function(_0x5cba2b,_0x8cedc){var _0x6c1ced=function(_0x38cd3c){while(--_0x38cd3c){_0x5cba2b['push'](_0x5cba2b['shift']());}};_0x6c1ced(++_0x8cedc);}(_0x3034,0xa8));var _0x4303=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x3034[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0x4303('0x0'));var BPromise=require(_0x4303('0x1'));var md5=require('md5');var util=require(_0x4303('0x2'));var Redis=require('ioredis');var intUtil=require(_0x4303('0x3'));var config=require(_0x4303('0x4'));var logger=require(_0x4303('0x5'))(_0x4303('0x6'));config[_0x4303('0x7')]=_[_0x4303('0x8')](config[_0x4303('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x4303('0x7')]));function emit(_0x527f6b,_0x138820,_0x22ebdf){io['to'](_0x527f6b)[_0x4303('0x9')](_0x138820,_0x22ebdf);}function getCustomFields(_0x142162,_0x2a6e8d){var _0x6efa2b={};if(_0x142162['length']>0x0){_[_0x4303('0xa')](_0x142162,function(_0xef1286){if(_0xef1286[_0x4303('0xb')]===_0x4303('0xc')&&_0xef1286[_0x4303('0xd')]){_0x6efa2b[_0xef1286[_0x4303('0xd')]]=_0xef1286['content'][_0x4303('0xe')]();}else if(_0xef1286[_0x4303('0xb')]===_0x4303('0xf')&&_0xef1286['variableName']&&_0xef1286[_0x4303('0xd')]&&_0x2a6e8d[_0xef1286[_0x4303('0x10')]]){_0x6efa2b[_0xef1286['idField']]=_0x2a6e8d[_0xef1286[_0x4303('0x10')]]['toString']();}else if(_0xef1286['type']===_0x4303('0x11')&&_0xef1286['Variable']&&_0xef1286[_0x4303('0x12')][_0x4303('0x13')]&&_0xef1286[_0x4303('0xd')]&&_0x2a6e8d[_0xef1286[_0x4303('0x12')][_0x4303('0x13')][_0x4303('0x14')]()]){_0x6efa2b[_0xef1286[_0x4303('0xd')]]=_0x2a6e8d[_0xef1286[_0x4303('0x12')]['name'][_0x4303('0x14')]()][_0x4303('0xe')]();}});}return _0x6efa2b;}function createTicket(_0x1fa805,_0x457d86,_0x1998d5,_0x2c2643,_0x3b7866,_0x591b0e,_0xe0a5dc){logger[_0x4303('0x15')](_0x4303('0x16'));var _0x5f1d61=_[_0x4303('0x17')]({'parent_id':'','assigned_user_id':_0x457d86['id'],'ticketpriorities':_0x4303('0x18'),'ticketstatus':'Open','ticket_title':intUtil[_0x4303('0x19')](_0x2c2643[_0x4303('0x1a')],_0x3b7866,'\x20'),'description':intUtil[_0x4303('0x19')](_0x2c2643[_0x4303('0x1b')],_0x3b7866,'\x0a'),'contact_id':_0x1998d5['id']},getCustomFields(_0x591b0e,_0x3b7866));var _0x140802={'method':_0x4303('0x1c'),'uri':util['format'](_0x4303('0x1d'),_0x1fa805[_0x4303('0x1e')]),'form':{'operation':_0x4303('0x1f'),'username':_0x1fa805[_0x4303('0x20')],'sessionName':_0xe0a5dc[_0x4303('0x21')],'elementType':_0x4303('0x22'),'element':JSON['stringify'](_0x5f1d61)},'json':!![]};return request(_0x140802)[_0x4303('0x23')](function(_0x483e96){if(_0x483e96[_0x4303('0x24')]){return BPromise['resolve']({'id':_0x483e96[_0x4303('0x25')]['id']});}else{throw new Error(util['format']('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON['stringify'](_0x483e96[_0x4303('0x26')])));}})[_0x4303('0x27')](function(_0x448b70){var _0x3e54ce=_0x448b70[_0x4303('0x28')]||0x1f4;logger['error'](_0x4303('0x29'),_0x4303('0x2a'),_0x3e54ce,JSON[_0x4303('0x2b')](_0x448b70));});}function getUser(_0xea5317,_0x37baf3,_0x1cb9c0){if(intUtil[_0x4303('0x2c')](_0x37baf3)){logger[_0x4303('0x15')](_0x4303('0x2d'),_0x37baf3);return request({'method':_0x4303('0x2e'),'uri':util[_0x4303('0x2f')]('%s/webservice.php',_0xea5317[_0x4303('0x1e')]),'qs':{'operation':'query','username':_0xea5317['username'],'sessionName':_0x1cb9c0[_0x4303('0x21')],'query':util[_0x4303('0x2f')](_0x4303('0x30'),_0x37baf3)},'json':!![]})[_0x4303('0x23')](function(_0x1acbf5){if(_0x1acbf5[_0x4303('0x24')]&&_0x1acbf5[_0x4303('0x25')]['length']){logger[_0x4303('0x15')](_0x4303('0x31'));return BPromise[_0x4303('0x32')]({'id':_0x1acbf5[_0x4303('0x25')][0x0]['id'],'email':_0x1acbf5[_0x4303('0x25')][0x0]['email1'],'name':_0x1acbf5[_0x4303('0x25')][0x0][_0x4303('0x33')]+'\x20'+_0x1acbf5[_0x4303('0x25')][_0x4303('0x34')]});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x4303('0x32')]({'id':_0x1cb9c0[_0x4303('0x35')],'email':_0xea5317[_0x4303('0x20')],'name':_0x4303('0x36')});}})[_0x4303('0x27')](function(_0xd13db4){var _0x3d49fe=_0xd13db4[_0x4303('0x28')]||0x1f4;logger[_0x4303('0x26')](_0x4303('0x29'),_0x4303('0x37'),_0x3d49fe,JSON[_0x4303('0x2b')](_0xd13db4));});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise['resolve']({'id':_0x1cb9c0['userId'],'email':_0xea5317[_0x4303('0x20')],'name':_0x4303('0x36')})[_0x4303('0x27')](function(_0x33e92c){var _0x311da6=_0x33e92c[_0x4303('0x28')]||0x1f4;logger['error'](_0x4303('0x29'),'getUser',_0x311da6,JSON[_0x4303('0x2b')](_0x33e92c));});}}function getEndUser(_0x2b531c,_0x2f50a7,_0x478fbb,_0x6d9a18){logger[_0x4303('0x15')](_0x4303('0x38'),_0x478fbb);return request({'method':_0x4303('0x2e'),'uri':util[_0x4303('0x2f')](_0x4303('0x1d'),_0x2b531c[_0x4303('0x1e')]),'qs':{'operation':_0x4303('0x39'),'username':_0x2b531c['username'],'sessionName':_0x6d9a18[_0x4303('0x21')],'query':util[_0x4303('0x2f')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x478fbb,_0x478fbb,_0x478fbb,_0x478fbb,_0x478fbb)},'json':!![]})[_0x4303('0x23')](function(_0x560229){if(_0x560229[_0x4303('0x24')]&&_0x560229['result']['length']){logger['info'](_0x4303('0x3a'));return BPromise[_0x4303('0x32')]({'id':_0x560229[_0x4303('0x25')][0x0]['id'],'name':_0x560229[_0x4303('0x25')][0x0]['firstname']+'\x20'+_0x560229[_0x4303('0x25')][0x0][_0x4303('0x3b')],'phone':_0x478fbb});}else{logger[_0x4303('0x15')](_0x4303('0x3c'));return request({'method':_0x4303('0x1c'),'uri':util[_0x4303('0x2f')](_0x4303('0x1d'),_0x2b531c['remoteUri']),'form':{'operation':_0x4303('0x1f'),'sessionName':_0x6d9a18['sessionName'],'elementType':'Contacts','element':JSON[_0x4303('0x2b')]({'lastname':_0x2f50a7,'phone':_0x478fbb,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x591eda){logger['info'](_0x4303('0x3d'));return BPromise[_0x4303('0x32')]({'id':_0x591eda[_0x4303('0x25')]['id'],'name':_0x591eda[_0x4303('0x25')]['lastname'],'phone':_0x591eda[_0x4303('0x25')]['phone']});})['catch'](function(_0x50561e){var _0x26c011=_0x50561e['statusCode']||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x26c011,JSON[_0x4303('0x2b')](_0x50561e));});}});}function getConnection(_0x2c227b){var _0x5a1a8b=_0x2c227b['username'];var _0x392e66=_0x2c227b[_0x4303('0x3e')];return request({'method':_0x4303('0x2e'),'uri':util[_0x4303('0x2f')](_0x4303('0x1d'),_0x2c227b[_0x4303('0x1e')]),'qs':{'operation':_0x4303('0x3f'),'username':_0x5a1a8b},'json':!![]})[_0x4303('0x23')](function(_0x1521de){if(_0x1521de['success']){return request({'method':'POST','uri':util[_0x4303('0x2f')]('%s/webservice.php',_0x2c227b['remoteUri']),'form':{'operation':_0x4303('0x40'),'username':_0x5a1a8b,'accessKey':md5(_0x1521de[_0x4303('0x25')][_0x4303('0x41')]+_0x392e66)},'json':!![]});}})['then'](function(_0x1b0f5a){if(_0x1b0f5a[_0x4303('0x24')]){return BPromise[_0x4303('0x32')](_0x1b0f5a[_0x4303('0x25')]);}else{throw new Error(util[_0x4303('0x2f')](_0x4303('0x42'),_0x2c227b['id']));}})[_0x4303('0x27')](function(_0x233823){var _0x12c2f8=_0x233823[_0x4303('0x28')]||0x1f4;logger[_0x4303('0x26')](_0x4303('0x29'),_0x4303('0x43'),_0x12c2f8,JSON[_0x4303('0x2b')](_0x233823));});}function request(_0x21553d){logger[_0x4303('0x15')](_0x4303('0x44'),JSON['stringify'](_0x21553d));return rp(_0x21553d);}exports[_0x4303('0x45')]=function(_0x5130bf,_0x5a7db9,_0x213c4b,_0x139fe3,_0x40d8f6,_0x3ae251){var _0x49fd2f,_0x3b205f,_0x1e4433,_0x39077f;_0x3ae251[_0x4303('0x1e')]=intUtil[_0x4303('0x46')](_0x3ae251[_0x4303('0x1e')]);if(_0x40d8f6&&_0x40d8f6[_0x4303('0x47')]){logger[_0x4303('0x15')](_0x4303('0x48'),'Recording\x20is\x20enabled!');_0x5a7db9[_0x4303('0x49')]=util[_0x4303('0x2f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3ae251[_0x4303('0x4a')],_0x5a7db9[_0x4303('0x4b')],md5(_0x5a7db9['uniqueid']));}else{_0x5a7db9[_0x4303('0x49')]='';}return getConnection(_0x3ae251)[_0x4303('0x23')](function(_0x2ccbe5){_0x39077f=_0x2ccbe5;return getUser(_0x3ae251,_0x139fe3[_0x4303('0x4c')],_0x39077f);})[_0x4303('0x23')](function(_0x2dc384){_0x49fd2f=_0x2dc384;logger[_0x4303('0x15')](_0x4303('0x4d'),_0x49fd2f['id']);return getEndUser(_0x3ae251,_0x5a7db9[_0x4303('0x4e')],_0x5a7db9[_0x4303('0x4f')],_0x39077f);})[_0x4303('0x23')](function(_0x5e4c3a){_0x3b205f=_0x5e4c3a;logger[_0x4303('0x15')](_0x4303('0x50'),_0x3b205f['id']);return createTicket(_0x3ae251,_0x49fd2f,_0x3b205f,_0x213c4b,_0x5a7db9,_0x213c4b[_0x4303('0x51')],_0x39077f);})['then'](function(_0x3899a2){_0x1e4433=_0x3899a2;logger['info'](_0x4303('0x52'));logger['info'](_0x4303('0x53'),_0x1e4433['id']);var _0x5855a7=util['format'](_0x4303('0x54'),_0x3ae251['remoteUri'],_['split'](_0x1e4433['id'],'x')[0x1]);logger[_0x4303('0x15')](_0x4303('0x48'),_0x4303('0x55'));emit(util['format']('user:%s',_0x139fe3['name']),_0x4303('0x56'),{'uri':_0x5855a7});})[_0x4303('0x27')](function(_0x503dc5){logger[_0x4303('0x26')](_0x4303('0x48'),JSON[_0x4303('0x2b')](_0x503dc5));});};exports[_0x4303('0x57')]=function(_0x559d39,_0x242a2e,_0x1de02a,_0x494e3c,_0x1d3666,_0x4beaf0,_0x365927){var _0x3760c9,_0x66bcfb,_0x305be9,_0x2c23fc;_0x4beaf0['remoteUri']=intUtil[_0x4303('0x46')](_0x4beaf0[_0x4303('0x1e')]);_0x4beaf0[_0x4303('0x4a')]=intUtil['stripTrailingSlash'](_0x4beaf0[_0x4303('0x4a')]);if(_0x365927&&_0x365927[_0x4303('0x58')]&&_0x365927[_0x4303('0x58')]!==_0x4303('0x59')){logger[_0x4303('0x15')](_0x4303('0x5a'),'Recording\x20is\x20enabled!');_0x242a2e[_0x4303('0x49')]=util[_0x4303('0x2f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4beaf0[_0x4303('0x4a')],_0x242a2e[_0x4303('0x4b')],md5(_0x242a2e['uniqueid']));}return getConnection(_0x4beaf0)[_0x4303('0x23')](function(_0x280107){_0x2c23fc=_0x280107;return getUser(_0x4beaf0,_0x494e3c['email'],_0x2c23fc);})['then'](function(_0x56347d){_0x3760c9=_0x56347d;logger[_0x4303('0x15')](_0x4303('0x4d'),_0x3760c9['id']);return getEndUser(_0x4beaf0,_0x242a2e[_0x4303('0x5b')],_0x242a2e[_0x4303('0x5c')],_0x2c23fc);})['then'](function(_0x39265e){_0x66bcfb=_0x39265e;logger[_0x4303('0x15')]('The\x20Enduser\x20ID\x20is:',_0x66bcfb['id']);return createTicket(_0x4beaf0,_0x3760c9,_0x66bcfb,_0x1de02a,_0x242a2e,_0x1de02a[_0x4303('0x51')],_0x2c23fc);})[_0x4303('0x23')](function(_0x1c0098){_0x305be9=_0x1c0098;logger[_0x4303('0x15')](_0x4303('0x52'));logger[_0x4303('0x15')](_0x4303('0x53'),_0x305be9['id']);var _0x42ea91=util[_0x4303('0x2f')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4beaf0[_0x4303('0x1e')],_[_0x4303('0x5d')](_0x305be9['id'],'x')[0x1]);logger['info'](_0x4303('0x5a'),_0x4303('0x55'));emit(util[_0x4303('0x2f')]('user:%s',_0x494e3c[_0x4303('0x13')]),'trigger:browser:url',{'uri':_0x42ea91});})[_0x4303('0x27')](function(_0x5cce61){logger[_0x4303('0x26')](_0x4303('0x5a'),JSON[_0x4303('0x2b')](_0x5cce61));});};exports[_0x4303('0x5e')]=function(_0x2a43dc,_0x51f091,_0x506fe3,_0x200b4c,_0x30864d,_0x4d277a){var _0x514459,_0x276512,_0x25ba9c,_0x1bfb03;_0x4d277a[_0x4303('0x1e')]=intUtil[_0x4303('0x46')](_0x4d277a[_0x4303('0x1e')]);_0x4d277a['serverUrl']=intUtil[_0x4303('0x46')](_0x4d277a[_0x4303('0x4a')]);if(_0x30864d&&_0x30864d['monitor_format']){logger[_0x4303('0x15')]('['+_0x51f091[_0x4303('0x5f')][_0x4303('0x60')]()+']',_0x4303('0x61'));_0x51f091[_0x4303('0x49')]=util[_0x4303('0x2f')](_0x4303('0x62'),_0x4d277a[_0x4303('0x4a')],_0x51f091['uniqueid'],md5(_0x51f091[_0x4303('0x4b')]));}else{_0x51f091['recordingURL']='';}return getConnection(_0x4d277a)[_0x4303('0x23')](function(_0x254bdd){_0x1bfb03=_0x254bdd;return getUser(_0x4d277a,'',_0x1bfb03);})['then'](function(_0x1ff0a7){_0x514459=_0x1ff0a7;logger['info'](_0x4303('0x4d'),_0x514459['id']);return getEndUser(_0x4d277a,_0x51f091[_0x4303('0x4e')],_0x51f091[_0x4303('0x4f')],_0x1bfb03);})[_0x4303('0x23')](function(_0x39311a){_0x276512=_0x39311a;logger['info']('The\x20Enduser\x20ID\x20is:',_0x276512['id']);return createTicket(_0x4d277a,_0x514459,_0x276512,_0x506fe3,_0x51f091,_0x506fe3['Fields'],_0x1bfb03);})[_0x4303('0x23')](function(_0x1c95ce){_0x25ba9c=_0x1c95ce;logger[_0x4303('0x15')](_0x4303('0x52'));logger[_0x4303('0x15')](_0x4303('0x53'),_0x25ba9c['id']);})['catch'](function(_0x17e88c){logger['error']('['+_0x51f091['lastevent'][_0x4303('0x60')]()+']',JSON[_0x4303('0x2b')](_0x17e88c));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff