// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xfcb7=['%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','info','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','results','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','string','picklist','type','nameField','toLowerCase','content','includes','idField','custom_fields','push','variable','variableName','customField','customVariable','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','stripTrailingSlash','recordingFormat','none','Recording\x20is\x20enabled!','[OUTBOUND]','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','calleridname','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','format'];(function(_0x21b016,_0xc19ac0){var _0x19f268=function(_0x1c60de){while(--_0x1c60de){_0x21b016['push'](_0x21b016['shift']());}};_0x19f268(++_0xc19ac0);}(_0xfcb7,0x14b));var _0x7fcb=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xfcb7[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0x7fcb('0x0'));var md5=require(_0x7fcb('0x1'));var util=require(_0x7fcb('0x2'));var Redis=require(_0x7fcb('0x3'));var intUtil=require(_0x7fcb('0x4'));var config=require('../../../../config/environment');var logger=require(_0x7fcb('0x5'))(_0x7fcb('0x6'));config[_0x7fcb('0x7')]=_[_0x7fcb('0x8')](config[_0x7fcb('0x7')],{'host':_0x7fcb('0x9'),'port':0x18eb});var io=require(_0x7fcb('0xa'))(new Redis(config[_0x7fcb('0x7')]));function emit(_0x183480,_0x2440a5,_0x1d5dd9){io['to'](_0x183480)['emit'](_0x2440a5,_0x1d5dd9);}var headers={'Content-Type':'application/json','Accept':_0x7fcb('0xb')};function getTicket(_0x4596a6,_0x339f2d,_0x416972,_0x5d768e,_0x1cdbac){logger['info'](_0x7fcb('0xc'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0xe'),_0x4596a6[_0x7fcb('0xf')]),'method':_0x7fcb('0x10'),'body':{'ticket':_[_0x7fcb('0x11')]({'requester_id':_0x416972['id'],'submitter_id':_0x339f2d?_0x339f2d['id']:undefined,'assignee_id':_0x339f2d?_0x339f2d['id']:undefined,'tags':getTags(_0x5d768e[_0x7fcb('0x12')],_0x7fcb('0x13')),'subject':intUtil[_0x7fcb('0x14')](_0x5d768e[_0x7fcb('0x15')],_0x1cdbac,'\x20'),'description':intUtil[_0x7fcb('0x14')](_0x5d768e[_0x7fcb('0x16')],_0x1cdbac,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x5d768e[_0x7fcb('0x16')],_0x1cdbac,'\x0a')}},getCustomFields(_0x5d768e[_0x7fcb('0x17')],_0x1cdbac))}})[_0x7fcb('0x18')](function(_0x4e4ee4){logger[_0x7fcb('0x19')](_0x7fcb('0x1a'));return _0x4e4ee4[_0x7fcb('0x1b')];});}function getUser(_0x138048,_0xad4b93){if(intUtil[_0x7fcb('0x1c')](_0xad4b93)){logger['info'](_0x7fcb('0x1d'),_0xad4b93);return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x1e'),_0x138048[_0x7fcb('0xf')]),'qs':{'query':util[_0x7fcb('0xd')](_0x7fcb('0x1f'),_0xad4b93)}})[_0x7fcb('0x18')](function(_0x35e030){if(_0x35e030[_0x7fcb('0x20')]){logger['info'](_0x7fcb('0x21'));return _['find'](_0x35e030['results'],{'email':_0xad4b93,'role':_0x7fcb('0x22')});}else{logger[_0x7fcb('0x19')](_0x7fcb('0x23'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x24'),_0x138048[_0x7fcb('0xf')])})[_0x7fcb('0x18')](function(_0x4cc5b0){logger[_0x7fcb('0x19')](_0x7fcb('0x25'));return _0x4cc5b0[_0x7fcb('0x26')];});}});}else{logger[_0x7fcb('0x19')](_0x7fcb('0x23'));return request({'uri':util[_0x7fcb('0xd')]('%s/users/me.json',_0x138048[_0x7fcb('0xf')])})['then'](function(_0x3efd7c){logger[_0x7fcb('0x19')](_0x7fcb('0x25'));return _0x3efd7c[_0x7fcb('0x26')];});}}function getEndUser(_0x41808c,_0x3d0527,_0x2ab0bb){logger['info'](_0x7fcb('0x27'),_0x2ab0bb);return request({'uri':util['format'](_0x7fcb('0x1e'),_0x41808c[_0x7fcb('0xf')]),'qs':{'query':util[_0x7fcb('0xd')](_0x7fcb('0x28'),_0x2ab0bb)}})[_0x7fcb('0x18')](function(_0x2fd90d){var _0x3d4657;if(_0x2fd90d['results'][_0x7fcb('0x29')]){_0x2fd90d[_0x7fcb('0x2a')]=_['filter'](_0x2fd90d['results'],{'suspended':![],'role':'end-user'});if(_0x2fd90d['results'][_0x7fcb('0x29')]){_0x3d4657=_[_0x7fcb('0x2b')](_0x2fd90d['results']);}}if(_0x3d4657){logger[_0x7fcb('0x19')](_0x7fcb('0x2c'));return _0x3d4657;}else{logger['info'](_0x7fcb('0x2d'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x2e'),_0x41808c[_0x7fcb('0xf')]),'method':_0x7fcb('0x10'),'body':{'user':{'role':_0x7fcb('0x2f'),'name':util[_0x7fcb('0xd')](_0x7fcb('0x30'),_0x3d0527||_0x2ab0bb),'phone':_0x2ab0bb}}})['then'](function(_0x4c849f){logger[_0x7fcb('0x19')](_0x7fcb('0x31'));return _0x4c849f['user'];});}});}function getAuth(_0x185d80){var _0x39941b;if(_0x185d80['authType']===_0x7fcb('0x32')){_0x39941b=util[_0x7fcb('0xd')]('%s:%s',_0x185d80[_0x7fcb('0x33')],_0x185d80['password']);}else if(_0x185d80[_0x7fcb('0x34')]===_0x7fcb('0x35')){_0x39941b=util[_0x7fcb('0xd')](_0x7fcb('0x36'),_0x185d80['username'],_0x185d80[_0x7fcb('0x35')]);}return util[_0x7fcb('0xd')](_0x7fcb('0x37'),new Buffer(_0x39941b)[_0x7fcb('0x38')](_0x7fcb('0x39')));}function request(_0x192258){logger[_0x7fcb('0x3a')](_0x7fcb('0x3b'),JSON[_0x7fcb('0x3c')](_0x192258));return rp(_[_0x7fcb('0x8')](_0x192258,{'method':_0x7fcb('0x3d'),'headers':headers,'json':!![]}));}function getTags(_0x99e419,_0x2f3736){var _0x4c1e1b=[];if(_0x99e419&&_0x99e419[_0x7fcb('0x29')]>0x0){_0x4c1e1b=_[_0x7fcb('0x3e')](_0x99e419,_0x2f3736);}return _0x4c1e1b;}function getCustomFields(_0x116295,_0x2d141c){var _0x19e6e3=[];var _0x2f9743={'custom_fields':[]};if(_0x116295[_0x7fcb('0x29')]>0x0){_[_0x7fcb('0x3f')](_0x116295,function(_0x30bf07){if(_['includes']([_0x7fcb('0x40'),_0x7fcb('0x41')],_0x30bf07[_0x7fcb('0x42')])&&_0x30bf07[_0x7fcb('0x43')]&&!_0x30bf07['customField']){_0x2f9743[_0x30bf07[_0x7fcb('0x43')][_0x7fcb('0x44')]()]=_0x30bf07[_0x7fcb('0x45')][_0x7fcb('0x38')]();}else if(_[_0x7fcb('0x46')]([_0x7fcb('0x40'),'picklist'],_0x30bf07['type'])&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07['customField']){_0x2f9743[_0x7fcb('0x48')][_0x7fcb('0x49')]({'id':_0x30bf07['idField'],'value':_0x30bf07[_0x7fcb('0x45')]['toString']()});}else if(_0x30bf07[_0x7fcb('0x42')]===_0x7fcb('0x4a')&&_0x30bf07[_0x7fcb('0x4b')]&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07[_0x7fcb('0x4c')]){_0x2d141c[_0x30bf07[_0x7fcb('0x4b')]]&&_0x2f9743[_0x7fcb('0x48')]['push']({'id':_0x30bf07['idField'],'value':_0x2d141c[_0x30bf07[_0x7fcb('0x4b')]]['toString']()});}else if(_0x30bf07['type']===_0x7fcb('0x4d')&&_0x30bf07[_0x7fcb('0x4e')]&&_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')]&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07[_0x7fcb('0x4c')]){_0x2d141c[_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')]['toLowerCase']()]&&_0x2f9743['custom_fields'][_0x7fcb('0x49')]({'id':_0x30bf07[_0x7fcb('0x47')],'value':_0x2d141c[_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')][_0x7fcb('0x44')]()][_0x7fcb('0x38')]()});}});}return _0x2f9743;}exports['queue']=function(_0x46af7c,_0x2560bb,_0x5192e0,_0x32834f,_0x499796,_0x52b691){var _0x34d55e,_0x552f53;_0x52b691['remoteUri']=intUtil['stripTrailingSlash'](_0x52b691[_0x7fcb('0xf')]);_0x52b691['serverUrl']=intUtil['stripTrailingSlash'](_0x52b691[_0x7fcb('0x4f')]);if(_0x499796&&_0x499796[_0x7fcb('0x50')]){logger[_0x7fcb('0x19')](_0x7fcb('0x51'),'Recording\x20is\x20enabled!');_0x2560bb[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x52b691['serverUrl'],_0x2560bb[_0x7fcb('0x54')],md5(_0x2560bb[_0x7fcb('0x54')]));}else{_0x2560bb['recordingURL']='';}headers[_0x7fcb('0x55')]=getAuth(_0x52b691);return getUser(_0x52b691,_0x32834f[_0x7fcb('0x56')])[_0x7fcb('0x18')](function(_0x35dc9e){_0x34d55e=_0x35dc9e;logger[_0x7fcb('0x19')](_0x7fcb('0x57'),_0x34d55e['id']);return getEndUser(_0x52b691,_0x2560bb['calleridname'],_0x2560bb[_0x7fcb('0x58')]);})[_0x7fcb('0x18')](function(_0x27eaf8){_0x552f53=_0x27eaf8;logger[_0x7fcb('0x19')](_0x7fcb('0x59'),_0x552f53['id']);return getTicket(_0x52b691,_0x34d55e,_0x552f53,_0x5192e0,_0x2560bb);})['then'](function(_0x516eb0){if(_0x516eb0){logger[_0x7fcb('0x19')](_0x7fcb('0x5a'),_0x516eb0['id']);switch(_0x52b691['type']){case _0x7fcb('0x5b'):logger[_0x7fcb('0x19')](_0x7fcb('0x51'),_0x7fcb('0x5c'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x5d'),_0x52b691[_0x7fcb('0xf')],_0x34d55e['id'],_0x516eb0['id']),'method':_0x7fcb('0x10')});case _0x7fcb('0x5e'):logger[_0x7fcb('0x19')](_0x7fcb('0x51'),_0x7fcb('0x5f'));emit(util[_0x7fcb('0xd')](_0x7fcb('0x60'),_0x32834f['name']),'trigger:browser:url',{'uri':util[_0x7fcb('0xd')]('%s/agent/tickets/%s',_0x52b691[_0x7fcb('0xf')]['replace']('/api/v2',''),_0x516eb0['id'])});break;default:logger[_0x7fcb('0x61')](_0x7fcb('0x51'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x7fcb('0x62')](function(_0x4ba0a4){logger[_0x7fcb('0x61')](_0x7fcb('0x63'),util[_0x7fcb('0x64')](_0x4ba0a4,{'showHidden':!![],'depth':null}));});};exports[_0x7fcb('0x65')]=function(_0x2e9001,_0x2d0ac8,_0x33f2c7,_0x122827,_0x28997f,_0x19ac29,_0x3536e2){var _0x4d9af7,_0x931c86;_0x19ac29['remoteUri']=intUtil[_0x7fcb('0x66')](_0x19ac29[_0x7fcb('0xf')]);_0x19ac29[_0x7fcb('0x4f')]=intUtil[_0x7fcb('0x66')](_0x19ac29[_0x7fcb('0x4f')]);if(_0x3536e2&&_0x3536e2[_0x7fcb('0x67')]&&_0x3536e2[_0x7fcb('0x67')]!==_0x7fcb('0x68')){logger[_0x7fcb('0x19')]('[OUTBOUND]',_0x7fcb('0x69'));_0x2d0ac8[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x19ac29['serverUrl'],_0x2d0ac8[_0x7fcb('0x54')],md5(_0x2d0ac8[_0x7fcb('0x54')]));}headers[_0x7fcb('0x55')]=getAuth(_0x19ac29);return getUser(_0x19ac29,_0x122827['email'])[_0x7fcb('0x18')](function(_0xf025f7){_0x4d9af7=_0xf025f7;logger['info']('The\x20User\x20ID\x20is:',_0x4d9af7['id']);return getEndUser(_0x19ac29,_0x2d0ac8['destcalleridname'],_0x2d0ac8['destcalleridnum']);})[_0x7fcb('0x18')](function(_0x1b8975){_0x931c86=_0x1b8975;logger['info'](_0x7fcb('0x59'),_0x931c86['id']);return getTicket(_0x19ac29,_0x4d9af7,_0x931c86,_0x33f2c7,_0x2d0ac8);})[_0x7fcb('0x18')](function(_0x19b558){if(_0x19b558){logger[_0x7fcb('0x19')](_0x7fcb('0x5a'),_0x19b558['id']);switch(_0x19ac29[_0x7fcb('0x42')]){case _0x7fcb('0x5b'):logger[_0x7fcb('0x19')](_0x7fcb('0x6a'),_0x7fcb('0x5c'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x5d'),_0x19ac29[_0x7fcb('0xf')],_0x4d9af7['id'],_0x19b558['id']),'method':_0x7fcb('0x10')});case _0x7fcb('0x5e'):logger[_0x7fcb('0x19')]('[OUTBOUND]',_0x7fcb('0x5f'));emit(util['format'](_0x7fcb('0x60'),_0x122827['name']),'trigger:browser:url',{'uri':util[_0x7fcb('0xd')](_0x7fcb('0x6b'),_0x19ac29[_0x7fcb('0xf')][_0x7fcb('0x6c')](_0x7fcb('0x6d'),''),_0x19b558['id'])});break;default:logger['error']('[OUTBOUND]',_0x7fcb('0x6e'));}}})['catch'](function(_0x3ef45c){logger[_0x7fcb('0x61')](_0x7fcb('0x6f'),util[_0x7fcb('0x64')](_0x3ef45c,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x4fb6e0,_0x274564,_0x479fef,_0x6ccdc5,_0x46a7a8,_0x4aa961){var _0x442912,_0x45a138;_0x4aa961[_0x7fcb('0xf')]=intUtil[_0x7fcb('0x66')](_0x4aa961[_0x7fcb('0xf')]);_0x4aa961[_0x7fcb('0x4f')]=intUtil['stripTrailingSlash'](_0x4aa961[_0x7fcb('0x4f')]);if(_0x46a7a8&&_0x46a7a8['monitor_format']){logger[_0x7fcb('0x19')]('['+_0x274564[_0x7fcb('0x70')]['toUpperCase']()+']',_0x7fcb('0x69'));_0x274564[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x4aa961[_0x7fcb('0x4f')],_0x274564[_0x7fcb('0x54')],md5(_0x274564[_0x7fcb('0x54')]));}else{_0x274564[_0x7fcb('0x52')]='';}headers['Authorization']=getAuth(_0x4aa961);return getUser(_0x4aa961)[_0x7fcb('0x18')](function(_0x3697d3){_0x442912=_0x3697d3;logger[_0x7fcb('0x19')](_0x7fcb('0x57'),_0x442912['id']);return getEndUser(_0x4aa961,_0x274564[_0x7fcb('0x71')],_0x274564['calleridnum']);})[_0x7fcb('0x18')](function(_0x3f2825){_0x45a138=_0x3f2825;logger[_0x7fcb('0x19')](_0x7fcb('0x59'),_0x45a138['id']);return getTicket(_0x4aa961,_0x442912,_0x45a138,_0x479fef,_0x274564);})['then'](function(_0x37ed04){if(_0x37ed04){logger['info'](_0x7fcb('0x5a'),_0x37ed04['id']);}})[_0x7fcb('0x62')](function(_0x4321e1){logger['error']('['+_0x274564[_0x7fcb('0x70')]['toUpperCase']()+']'+_0x7fcb('0x72'),util[_0x7fcb('0x64')](_0x4321e1,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xbbc5=['Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','Basic\x20%s','toString','base64','debug','GET','map','forEach','includes','picklist','type','nameField','customField','toLowerCase','content','string','idField','custom_fields','push','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','destcalleridnum','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','calleridname','\x20Error\x20running\x20Zendesk\x20integration','lodash','ioredis','./util','../../../../config/environment','zendesk','redis','defaults','socket.io-emitter','emit','application/json','info','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','remoteUri','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','then','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s'];(function(_0x2a453b,_0x479c50){var _0x132f79=function(_0x5e3d83){while(--_0x5e3d83){_0x2a453b['push'](_0x2a453b['shift']());}};_0x132f79(++_0x479c50);}(_0xbbc5,0x11a));var _0x5bbc=function(_0x321bb2,_0x202794){_0x321bb2=_0x321bb2-0x0;var _0x9c12ed=_0xbbc5[_0x321bb2];return _0x9c12ed;};'use strict';var _=require(_0x5bbc('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require('util');var Redis=require(_0x5bbc('0x1'));var intUtil=require(_0x5bbc('0x2'));var config=require(_0x5bbc('0x3'));var logger=require('../../../../config/logger')(_0x5bbc('0x4'));config[_0x5bbc('0x5')]=_[_0x5bbc('0x6')](config[_0x5bbc('0x5')],{'host':'localhost','port':0x18eb});var io=require(_0x5bbc('0x7'))(new Redis(config[_0x5bbc('0x5')]));function emit(_0x1298d4,_0x49f786,_0x4deea){io['to'](_0x1298d4)[_0x5bbc('0x8')](_0x49f786,_0x4deea);}var headers={'Content-Type':_0x5bbc('0x9'),'Accept':'application/json'};function getTicket(_0x43809e,_0x13b300,_0x512a42,_0xd9198d,_0x50fee3){logger[_0x5bbc('0xa')]('Creating\x20new\x20ticket...');return request({'uri':util['format']('%s/tickets.json',_0x43809e['remoteUri']),'method':_0x5bbc('0xb'),'body':{'ticket':_[_0x5bbc('0xc')]({'requester_id':_0x512a42['id'],'submitter_id':_0x13b300?_0x13b300['id']:undefined,'assignee_id':_0x13b300?_0x13b300['id']:undefined,'tags':getTags(_0xd9198d[_0x5bbc('0xd')],_0x5bbc('0xe')),'subject':intUtil[_0x5bbc('0xf')](_0xd9198d[_0x5bbc('0x10')],_0x50fee3,'\x20'),'description':intUtil[_0x5bbc('0xf')](_0xd9198d[_0x5bbc('0x11')],_0x50fee3,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5bbc('0xf')](_0xd9198d[_0x5bbc('0x11')],_0x50fee3,'\x0a')}},getCustomFields(_0xd9198d[_0x5bbc('0x12')],_0x50fee3))}})['then'](function(_0xc39e6c){logger[_0x5bbc('0xa')](_0x5bbc('0x13'));return _0xc39e6c[_0x5bbc('0x14')];});}function getUser(_0x4af6a6,_0x2c253e){if(intUtil[_0x5bbc('0x15')](_0x2c253e)){logger['info'](_0x5bbc('0x16'),_0x2c253e);return request({'uri':util[_0x5bbc('0x17')]('%s/search.json',_0x4af6a6[_0x5bbc('0x18')]),'qs':{'query':util[_0x5bbc('0x17')](_0x5bbc('0x19'),_0x2c253e)}})['then'](function(_0x44bb1f){if(_0x44bb1f[_0x5bbc('0x1a')]){logger['info']('Agent\x20found!');return _[_0x5bbc('0x1b')](_0x44bb1f[_0x5bbc('0x1c')],{'email':_0x2c253e,'role':_0x5bbc('0x1d')});}else{logger[_0x5bbc('0xa')](_0x5bbc('0x1e'));return request({'uri':util['format'](_0x5bbc('0x1f'),_0x4af6a6[_0x5bbc('0x18')])})[_0x5bbc('0x20')](function(_0x70b3eb){logger[_0x5bbc('0xa')](_0x5bbc('0x21'));return _0x70b3eb['user'];});}});}else{logger[_0x5bbc('0xa')](_0x5bbc('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x4af6a6[_0x5bbc('0x18')])})[_0x5bbc('0x20')](function(_0x6abff6){logger[_0x5bbc('0xa')]('Admin\x20account\x20selected.');return _0x6abff6[_0x5bbc('0x22')];});}}function getEndUser(_0xebe8be,_0x3d9e0b,_0x1e3ba1){logger[_0x5bbc('0xa')](_0x5bbc('0x23'),_0x1e3ba1);return request({'uri':util[_0x5bbc('0x17')]('%s/search.json',_0xebe8be[_0x5bbc('0x18')]),'qs':{'query':util[_0x5bbc('0x17')](_0x5bbc('0x24'),_0x1e3ba1)}})[_0x5bbc('0x20')](function(_0x3ad8e2){var _0x3f0c84;if(_0x3ad8e2[_0x5bbc('0x1c')]['length']){_0x3ad8e2[_0x5bbc('0x1c')]=_['filter'](_0x3ad8e2[_0x5bbc('0x1c')],{'suspended':![],'role':'end-user'});if(_0x3ad8e2[_0x5bbc('0x1c')][_0x5bbc('0x25')]){_0x3f0c84=_['first'](_0x3ad8e2['results']);}}if(_0x3f0c84){logger['info'](_0x5bbc('0x26'));return _0x3f0c84;}else{logger[_0x5bbc('0xa')](_0x5bbc('0x27'));return request({'uri':util['format']('%s/users.json',_0xebe8be['remoteUri']),'method':'POST','body':{'user':{'role':_0x5bbc('0x28'),'name':util[_0x5bbc('0x17')](_0x5bbc('0x29'),_0x3d9e0b||_0x1e3ba1),'phone':_0x1e3ba1}}})['then'](function(_0x573fcf){logger[_0x5bbc('0xa')](_0x5bbc('0x2a'));return _0x573fcf['user'];});}});}function getAuth(_0x3fbc83){var _0x484b1d;if(_0x3fbc83[_0x5bbc('0x2b')]===_0x5bbc('0x2c')){_0x484b1d=util[_0x5bbc('0x17')](_0x5bbc('0x2d'),_0x3fbc83[_0x5bbc('0x2e')],_0x3fbc83['password']);}else if(_0x3fbc83[_0x5bbc('0x2b')]==='token'){_0x484b1d=util['format'](_0x5bbc('0x2f'),_0x3fbc83[_0x5bbc('0x2e')],_0x3fbc83[_0x5bbc('0x30')]);}return util['format'](_0x5bbc('0x31'),new Buffer(_0x484b1d)[_0x5bbc('0x32')](_0x5bbc('0x33')));}function request(_0x25f22b){logger[_0x5bbc('0x34')]('[HTTP]',JSON['stringify'](_0x25f22b));return rp(_[_0x5bbc('0x6')](_0x25f22b,{'method':_0x5bbc('0x35'),'headers':headers,'json':!![]}));}function getTags(_0xc520a6,_0x9647be){var _0x1f661f=[];if(_0xc520a6&&_0xc520a6[_0x5bbc('0x25')]>0x0){_0x1f661f=_[_0x5bbc('0x36')](_0xc520a6,_0x9647be);}return _0x1f661f;}function getCustomFields(_0x5442d9,_0x48f94f){var _0xe51371=[];var _0x803dcf={'custom_fields':[]};if(_0x5442d9['length']>0x0){_[_0x5bbc('0x37')](_0x5442d9,function(_0x209335){if(_[_0x5bbc('0x38')](['string',_0x5bbc('0x39')],_0x209335[_0x5bbc('0x3a')])&&_0x209335[_0x5bbc('0x3b')]&&!_0x209335[_0x5bbc('0x3c')]){_0x803dcf[_0x209335[_0x5bbc('0x3b')][_0x5bbc('0x3d')]()]=_0x209335[_0x5bbc('0x3e')][_0x5bbc('0x32')]();}else if(_[_0x5bbc('0x38')]([_0x5bbc('0x3f'),_0x5bbc('0x39')],_0x209335['type'])&&_0x209335[_0x5bbc('0x40')]&&_0x209335[_0x5bbc('0x3c')]){_0x803dcf[_0x5bbc('0x41')][_0x5bbc('0x42')]({'id':_0x209335['idField'],'value':_0x209335[_0x5bbc('0x3e')][_0x5bbc('0x32')]()});}else if(_0x209335[_0x5bbc('0x3a')]==='variable'&&_0x209335['variableName']&&_0x209335['idField']&&_0x209335[_0x5bbc('0x3c')]){_0x48f94f[_0x209335[_0x5bbc('0x43')]]&&_0x803dcf[_0x5bbc('0x41')][_0x5bbc('0x42')]({'id':_0x209335[_0x5bbc('0x40')],'value':_0x48f94f[_0x209335[_0x5bbc('0x43')]][_0x5bbc('0x32')]()});}else if(_0x209335[_0x5bbc('0x3a')]===_0x5bbc('0x44')&&_0x209335[_0x5bbc('0x45')]&&_0x209335[_0x5bbc('0x45')]['name']&&_0x209335[_0x5bbc('0x40')]&&_0x209335['customField']){_0x48f94f[_0x209335[_0x5bbc('0x45')]['name'][_0x5bbc('0x3d')]()]&&_0x803dcf[_0x5bbc('0x41')][_0x5bbc('0x42')]({'id':_0x209335[_0x5bbc('0x40')],'value':_0x48f94f[_0x209335[_0x5bbc('0x45')]['name'][_0x5bbc('0x3d')]()][_0x5bbc('0x32')]()});}});}return _0x803dcf;}exports[_0x5bbc('0x46')]=function(_0x18a780,_0x1b1b8c,_0x4d347f,_0x38ae24,_0x4b09c1,_0x11497d){var _0x23741a,_0x5a00ad;_0x11497d['remoteUri']=intUtil['stripTrailingSlash'](_0x11497d[_0x5bbc('0x18')]);_0x11497d[_0x5bbc('0x47')]=intUtil[_0x5bbc('0x48')](_0x11497d[_0x5bbc('0x47')]);if(_0x4b09c1&&_0x4b09c1[_0x5bbc('0x49')]){logger[_0x5bbc('0xa')]('[QUEUE]',_0x5bbc('0x4a'));_0x1b1b8c['recordingURL']=util['format'](_0x5bbc('0x4b'),_0x11497d['serverUrl'],_0x1b1b8c[_0x5bbc('0x4c')],md5(_0x1b1b8c['uniqueid']));}else{_0x1b1b8c[_0x5bbc('0x4d')]='';}headers[_0x5bbc('0x4e')]=getAuth(_0x11497d);return getUser(_0x11497d,_0x38ae24[_0x5bbc('0x4f')])['then'](function(_0x3f419a){_0x23741a=_0x3f419a;logger[_0x5bbc('0xa')](_0x5bbc('0x50'),_0x23741a['id']);return getEndUser(_0x11497d,_0x1b1b8c['calleridname'],_0x1b1b8c[_0x5bbc('0x51')]);})[_0x5bbc('0x20')](function(_0x4c57ac){_0x5a00ad=_0x4c57ac;logger[_0x5bbc('0xa')](_0x5bbc('0x52'),_0x5a00ad['id']);return getTicket(_0x11497d,_0x23741a,_0x5a00ad,_0x4d347f,_0x1b1b8c);})[_0x5bbc('0x20')](function(_0x2a5ad5){if(_0x2a5ad5){logger['info']('The\x20Ticket\x20ID\x20is:',_0x2a5ad5['id']);switch(_0x11497d[_0x5bbc('0x3a')]){case _0x5bbc('0x53'):logger[_0x5bbc('0xa')](_0x5bbc('0x54'),_0x5bbc('0x55'));return request({'uri':util[_0x5bbc('0x17')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x11497d[_0x5bbc('0x18')],_0x23741a['id'],_0x2a5ad5['id']),'method':_0x5bbc('0xb')});case _0x5bbc('0x56'):logger['info'](_0x5bbc('0x54'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x5bbc('0x17')](_0x5bbc('0x57'),_0x38ae24[_0x5bbc('0xe')]),_0x5bbc('0x58'),{'uri':util[_0x5bbc('0x17')](_0x5bbc('0x59'),_0x11497d['remoteUri'][_0x5bbc('0x5a')](_0x5bbc('0x5b'),''),_0x2a5ad5['id'])});break;default:logger[_0x5bbc('0x5c')]('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x5bbc('0x5d')](function(_0x16ce85){logger[_0x5bbc('0x5c')](_0x5bbc('0x5e'),util[_0x5bbc('0x5f')](_0x16ce85,{'showHidden':!![],'depth':null}));});};exports[_0x5bbc('0x60')]=function(_0x3e0b05,_0x4c0fc3,_0x2b8456,_0x3432fc,_0x498241,_0x49a6ef,_0x2f7f0a){var _0x424803,_0x367560;_0x49a6ef[_0x5bbc('0x18')]=intUtil[_0x5bbc('0x48')](_0x49a6ef[_0x5bbc('0x18')]);_0x49a6ef[_0x5bbc('0x47')]=intUtil[_0x5bbc('0x48')](_0x49a6ef[_0x5bbc('0x47')]);if(_0x2f7f0a&&_0x2f7f0a[_0x5bbc('0x61')]&&_0x2f7f0a[_0x5bbc('0x61')]!==_0x5bbc('0x62')){logger['info']('[OUTBOUND]',_0x5bbc('0x4a'));_0x4c0fc3[_0x5bbc('0x4d')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x49a6ef[_0x5bbc('0x47')],_0x4c0fc3[_0x5bbc('0x4c')],md5(_0x4c0fc3['uniqueid']));}headers[_0x5bbc('0x4e')]=getAuth(_0x49a6ef);return getUser(_0x49a6ef,_0x3432fc[_0x5bbc('0x4f')])[_0x5bbc('0x20')](function(_0x2e66ef){_0x424803=_0x2e66ef;logger['info']('The\x20User\x20ID\x20is:',_0x424803['id']);return getEndUser(_0x49a6ef,_0x4c0fc3['destcalleridname'],_0x4c0fc3[_0x5bbc('0x63')]);})[_0x5bbc('0x20')](function(_0x479fc2){_0x367560=_0x479fc2;logger['info']('The\x20Enduser\x20ID\x20is:',_0x367560['id']);return getTicket(_0x49a6ef,_0x424803,_0x367560,_0x2b8456,_0x4c0fc3);})[_0x5bbc('0x20')](function(_0x2c34f2){if(_0x2c34f2){logger[_0x5bbc('0xa')]('The\x20Ticket\x20ID\x20is:',_0x2c34f2['id']);switch(_0x49a6ef[_0x5bbc('0x3a')]){case _0x5bbc('0x53'):logger[_0x5bbc('0xa')](_0x5bbc('0x64'),_0x5bbc('0x55'));return request({'uri':util[_0x5bbc('0x17')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x49a6ef[_0x5bbc('0x18')],_0x424803['id'],_0x2c34f2['id']),'method':_0x5bbc('0xb')});case'newTab':logger[_0x5bbc('0xa')](_0x5bbc('0x64'),_0x5bbc('0x65'));emit(util['format']('user:%s',_0x3432fc[_0x5bbc('0xe')]),_0x5bbc('0x58'),{'uri':util[_0x5bbc('0x17')](_0x5bbc('0x59'),_0x49a6ef[_0x5bbc('0x18')]['replace'](_0x5bbc('0x5b'),''),_0x2c34f2['id'])});break;default:logger[_0x5bbc('0x5c')](_0x5bbc('0x64'),_0x5bbc('0x66'));}}})[_0x5bbc('0x5d')](function(_0x14359c){logger[_0x5bbc('0x5c')](_0x5bbc('0x67'),util[_0x5bbc('0x5f')](_0x14359c,{'showHidden':!![],'depth':null}));});};exports[_0x5bbc('0x68')]=function(_0x5dcd5e,_0x2123a1,_0x175e19,_0x1840fa,_0x332710,_0x5eca2b){var _0x43964e,_0x4facef;_0x5eca2b[_0x5bbc('0x18')]=intUtil[_0x5bbc('0x48')](_0x5eca2b['remoteUri']);_0x5eca2b[_0x5bbc('0x47')]=intUtil[_0x5bbc('0x48')](_0x5eca2b['serverUrl']);if(_0x332710&&_0x332710[_0x5bbc('0x49')]){logger['info']('['+_0x2123a1['lastevent'][_0x5bbc('0x69')]()+']',_0x5bbc('0x4a'));_0x2123a1['recordingURL']=util[_0x5bbc('0x17')](_0x5bbc('0x4b'),_0x5eca2b[_0x5bbc('0x47')],_0x2123a1[_0x5bbc('0x4c')],md5(_0x2123a1['uniqueid']));}else{_0x2123a1[_0x5bbc('0x4d')]='';}headers[_0x5bbc('0x4e')]=getAuth(_0x5eca2b);return getUser(_0x5eca2b)['then'](function(_0x27c20a){_0x43964e=_0x27c20a;logger[_0x5bbc('0xa')](_0x5bbc('0x50'),_0x43964e['id']);return getEndUser(_0x5eca2b,_0x2123a1[_0x5bbc('0x6a')],_0x2123a1[_0x5bbc('0x51')]);})['then'](function(_0x3ce97a){_0x4facef=_0x3ce97a;logger[_0x5bbc('0xa')]('The\x20Enduser\x20ID\x20is:',_0x4facef['id']);return getTicket(_0x5eca2b,_0x43964e,_0x4facef,_0x175e19,_0x2123a1);})['then'](function(_0x50d01e){if(_0x50d01e){logger['info']('The\x20Ticket\x20ID\x20is:',_0x50d01e['id']);}})[_0x5bbc('0x5d')](function(_0x39604a){logger['error']('['+_0x2123a1['lastevent'][_0x5bbc('0x69')]()+']'+_0x5bbc('0x6b'),util[_0x5bbc('0x5f')](_0x39604a,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff