// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x983d=['monitor_format','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized','catch','none','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','newTab','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','ioredis','../../../../config/environment','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','POST','merge','Tags','name','getString','Fields','then','Ticket\x20created!','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','format','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Enduser\x20created.','password','username','token','%s/token:%s','toString','debug','[HTTP]','GET','map','forEach','includes','string','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl'];(function(_0x13c673,_0x73db44){var _0x27dd05=function(_0x3b1506){while(--_0x3b1506){_0x13c673['push'](_0x13c673['shift']());}};_0x27dd05(++_0x73db44);}(_0x983d,0x1c7));var _0xd983=function(_0x11071f,_0x7fee51){_0x11071f=_0x11071f-0x0;var _0x4721bd=_0x983d[_0x11071f];return _0x4721bd;};'use strict';var _=require(_0xd983('0x0'));var rp=require('request-promise');var md5=require(_0xd983('0x1'));var util=require(_0xd983('0x2'));var Redis=require(_0xd983('0x3'));var intUtil=require('./util');var config=require(_0xd983('0x4'));var logger=require(_0xd983('0x5'))('zendesk');config['redis']=_[_0xd983('0x6')](config[_0xd983('0x7')],{'host':_0xd983('0x8'),'port':0x18eb});var io=require(_0xd983('0x9'))(new Redis(config[_0xd983('0x7')]));function emit(_0x1c696a,_0x135869,_0x48ae2e){io['to'](_0x1c696a)[_0xd983('0xa')](_0x135869,_0x48ae2e);}var headers={'Content-Type':_0xd983('0xb'),'Accept':'application/json'};function getTicket(_0x2994ce,_0x2f8dda,_0x49fd82,_0x434a2f,_0x5759e7){logger[_0xd983('0xc')](_0xd983('0xd'));return request({'uri':util['format']('%s/tickets.json',_0x2994ce['remoteUri']),'method':_0xd983('0xe'),'body':{'ticket':_[_0xd983('0xf')]({'requester_id':_0x49fd82['id'],'submitter_id':_0x2f8dda?_0x2f8dda['id']:undefined,'assignee_id':_0x2f8dda?_0x2f8dda['id']:undefined,'tags':getTags(_0x434a2f[_0xd983('0x10')],_0xd983('0x11')),'subject':intUtil[_0xd983('0x12')](_0x434a2f['Subjects'],_0x5759e7,'\x20'),'description':intUtil[_0xd983('0x12')](_0x434a2f['Descriptions'],_0x5759e7,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x434a2f['Descriptions'],_0x5759e7,'\x0a')}},getCustomFields(_0x434a2f[_0xd983('0x13')],_0x5759e7))}})[_0xd983('0x14')](function(_0x30111c){logger[_0xd983('0xc')](_0xd983('0x15'));return _0x30111c['ticket'];});}function getUser(_0x29b4e5,_0x28aaf0){if(intUtil['validateEmail'](_0x28aaf0)){logger[_0xd983('0xc')](_0xd983('0x16'),_0x28aaf0);return request({'uri':util['format'](_0xd983('0x17'),_0x29b4e5[_0xd983('0x18')]),'qs':{'query':util[_0xd983('0x19')](_0xd983('0x1a'),_0x28aaf0)}})['then'](function(_0x4a2918){if(_0x4a2918[_0xd983('0x1b')]){logger[_0xd983('0xc')](_0xd983('0x1c'));return _[_0xd983('0x1d')](_0x4a2918[_0xd983('0x1e')],{'email':_0x28aaf0,'role':_0xd983('0x1f')});}else{logger[_0xd983('0xc')](_0xd983('0x20'));return request({'uri':util[_0xd983('0x19')](_0xd983('0x21'),_0x29b4e5[_0xd983('0x18')])})[_0xd983('0x14')](function(_0x2d3c19){logger['info'](_0xd983('0x22'));return _0x2d3c19[_0xd983('0x23')];});}});}else{logger[_0xd983('0xc')](_0xd983('0x20'));return request({'uri':util[_0xd983('0x19')](_0xd983('0x21'),_0x29b4e5[_0xd983('0x18')])})[_0xd983('0x14')](function(_0x47fef7){logger[_0xd983('0xc')](_0xd983('0x22'));return _0x47fef7[_0xd983('0x23')];});}}function getEndUser(_0x264f3b,_0x68574,_0x3007a4){logger['info'](_0xd983('0x24'),_0x3007a4);return request({'uri':util[_0xd983('0x19')]('%s/search.json',_0x264f3b[_0xd983('0x18')]),'qs':{'query':util['format'](_0xd983('0x25'),_0x3007a4)}})['then'](function(_0x2a3018){var _0x1cee98;if(_0x2a3018[_0xd983('0x1e')]['length']){_0x2a3018[_0xd983('0x1e')]=_[_0xd983('0x26')](_0x2a3018[_0xd983('0x1e')],{'suspended':![],'role':_0xd983('0x27')});if(_0x2a3018[_0xd983('0x1e')]['length']){_0x1cee98=_['first'](_0x2a3018['results']);}}if(_0x1cee98){logger[_0xd983('0xc')](_0xd983('0x28'));return _0x1cee98;}else{logger['info'](_0xd983('0x29'));return request({'uri':util[_0xd983('0x19')](_0xd983('0x2a'),_0x264f3b[_0xd983('0x18')]),'method':_0xd983('0xe'),'body':{'user':{'role':_0xd983('0x27'),'name':util[_0xd983('0x19')]('Caller\x20-\x20%s',_0x68574||_0x3007a4),'phone':_0x3007a4}}})[_0xd983('0x14')](function(_0xd973d3){logger[_0xd983('0xc')](_0xd983('0x2b'));return _0xd973d3['user'];});}});}function getAuth(_0x47b75c){var _0x456396;if(_0x47b75c['authType']===_0xd983('0x2c')){_0x456396=util['format']('%s:%s',_0x47b75c[_0xd983('0x2d')],_0x47b75c[_0xd983('0x2c')]);}else if(_0x47b75c['authType']===_0xd983('0x2e')){_0x456396=util[_0xd983('0x19')](_0xd983('0x2f'),_0x47b75c[_0xd983('0x2d')],_0x47b75c[_0xd983('0x2e')]);}return util[_0xd983('0x19')]('Basic\x20%s',new Buffer(_0x456396)[_0xd983('0x30')]('base64'));}function request(_0x486ba7){logger[_0xd983('0x31')](_0xd983('0x32'),JSON['stringify'](_0x486ba7));return rp(_['defaults'](_0x486ba7,{'method':_0xd983('0x33'),'headers':headers,'json':!![]}));}function getTags(_0xb5b7b9,_0x16a219){var _0x3e1d2b=[];if(_0xb5b7b9&&_0xb5b7b9['length']>0x0){_0x3e1d2b=_[_0xd983('0x34')](_0xb5b7b9,_0x16a219);}return _0x3e1d2b;}function getCustomFields(_0x2d854c,_0x4279d0){var _0x246810=[];var _0x284a16={'custom_fields':[]};if(_0x2d854c['length']>0x0){_[_0xd983('0x35')](_0x2d854c,function(_0xf79e7){if(_[_0xd983('0x36')]([_0xd983('0x37'),'picklist'],_0xf79e7[_0xd983('0x38')])&&_0xf79e7[_0xd983('0x39')]&&!_0xf79e7[_0xd983('0x3a')]){_0x284a16[_0xf79e7[_0xd983('0x39')][_0xd983('0x3b')]()]=_0xf79e7[_0xd983('0x3c')][_0xd983('0x30')]();}else if(_[_0xd983('0x36')](['string','picklist'],_0xf79e7[_0xd983('0x38')])&&_0xf79e7[_0xd983('0x3d')]&&_0xf79e7[_0xd983('0x3a')]){_0x284a16[_0xd983('0x3e')][_0xd983('0x3f')]({'id':_0xf79e7['idField'],'value':_0xf79e7[_0xd983('0x3c')]['toString']()});}else if(_0xf79e7[_0xd983('0x38')]==='variable'&&_0xf79e7[_0xd983('0x40')]&&_0xf79e7[_0xd983('0x3d')]&&_0xf79e7['customField']){_0x4279d0[_0xf79e7[_0xd983('0x40')]]&&_0x284a16[_0xd983('0x3e')][_0xd983('0x3f')]({'id':_0xf79e7[_0xd983('0x3d')],'value':_0x4279d0[_0xf79e7['variableName']][_0xd983('0x30')]()});}else if(_0xf79e7[_0xd983('0x38')]===_0xd983('0x41')&&_0xf79e7[_0xd983('0x42')]&&_0xf79e7['Variable'][_0xd983('0x11')]&&_0xf79e7[_0xd983('0x3d')]&&_0xf79e7[_0xd983('0x3a')]){_0x4279d0[_0xf79e7['Variable'][_0xd983('0x11')]['toLowerCase']()]&&_0x284a16['custom_fields']['push']({'id':_0xf79e7[_0xd983('0x3d')],'value':_0x4279d0[_0xf79e7[_0xd983('0x42')]['name'][_0xd983('0x3b')]()][_0xd983('0x30')]()});}});}return _0x284a16;}exports[_0xd983('0x43')]=function(_0x41036a,_0x33c4be,_0x2ca938,_0x15b2f8,_0x226f65,_0x4bc07f){var _0xa7186b,_0x4f1f05;_0x4bc07f[_0xd983('0x18')]=intUtil[_0xd983('0x44')](_0x4bc07f[_0xd983('0x18')]);_0x4bc07f[_0xd983('0x45')]=intUtil['stripTrailingSlash'](_0x4bc07f['serverUrl']);if(_0x226f65&&_0x226f65[_0xd983('0x46')]){logger[_0xd983('0xc')]('[QUEUE]',_0xd983('0x47'));_0x33c4be[_0xd983('0x48')]=util[_0xd983('0x19')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4bc07f[_0xd983('0x45')],_0x33c4be[_0xd983('0x49')],md5(_0x33c4be[_0xd983('0x49')]));}else{_0x33c4be[_0xd983('0x48')]='';}headers[_0xd983('0x4a')]=getAuth(_0x4bc07f);return getUser(_0x4bc07f,_0x15b2f8[_0xd983('0x4b')])[_0xd983('0x14')](function(_0x4428ac){_0xa7186b=_0x4428ac;logger[_0xd983('0xc')](_0xd983('0x4c'),_0xa7186b['id']);return getEndUser(_0x4bc07f,_0x33c4be[_0xd983('0x4d')],_0x33c4be[_0xd983('0x4e')]);})[_0xd983('0x14')](function(_0x585607){_0x4f1f05=_0x585607;logger['info'](_0xd983('0x4f'),_0x4f1f05['id']);return getTicket(_0x4bc07f,_0xa7186b,_0x4f1f05,_0x2ca938,_0x33c4be);})[_0xd983('0x14')](function(_0x5ee263){if(_0x5ee263){logger[_0xd983('0xc')]('The\x20Ticket\x20ID\x20is:',_0x5ee263['id']);switch(_0x4bc07f[_0xd983('0x38')]){case _0xd983('0x50'):logger[_0xd983('0xc')]('[QUEUE]',_0xd983('0x51'));return request({'uri':util['format'](_0xd983('0x52'),_0x4bc07f[_0xd983('0x18')],_0xa7186b['id'],_0x5ee263['id']),'method':_0xd983('0xe')});case'newTab':logger[_0xd983('0xc')]('[QUEUE]',_0xd983('0x53'));emit(util[_0xd983('0x19')](_0xd983('0x54'),_0x15b2f8['name']),_0xd983('0x55'),{'uri':util['format']('%s/agent/tickets/%s',_0x4bc07f['remoteUri'][_0xd983('0x56')](_0xd983('0x57'),''),_0x5ee263['id'])});break;default:logger[_0xd983('0x58')](_0xd983('0x59'),_0xd983('0x5a'));}}})[_0xd983('0x5b')](function(_0x1183c6){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1183c6,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x416bcb,_0x18ae5c,_0x333125,_0x592ac5,_0x48d2cb,_0x268665,_0x5edee4){var _0x3727b8,_0x194bf8;_0x268665['remoteUri']=intUtil['stripTrailingSlash'](_0x268665[_0xd983('0x18')]);_0x268665[_0xd983('0x45')]=intUtil[_0xd983('0x44')](_0x268665[_0xd983('0x45')]);if(_0x5edee4&&_0x5edee4['recordingFormat']&&_0x5edee4['recordingFormat']!==_0xd983('0x5c')){logger['info'](_0xd983('0x5d'),_0xd983('0x47'));_0x18ae5c[_0xd983('0x48')]=util[_0xd983('0x19')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x268665[_0xd983('0x45')],_0x18ae5c[_0xd983('0x49')],md5(_0x18ae5c[_0xd983('0x49')]));}headers[_0xd983('0x4a')]=getAuth(_0x268665);return getUser(_0x268665,_0x592ac5[_0xd983('0x4b')])[_0xd983('0x14')](function(_0x4b9d9f){_0x3727b8=_0x4b9d9f;logger[_0xd983('0xc')](_0xd983('0x4c'),_0x3727b8['id']);return getEndUser(_0x268665,_0x18ae5c[_0xd983('0x5e')],_0x18ae5c[_0xd983('0x5f')]);})['then'](function(_0xa5c486){_0x194bf8=_0xa5c486;logger[_0xd983('0xc')](_0xd983('0x4f'),_0x194bf8['id']);return getTicket(_0x268665,_0x3727b8,_0x194bf8,_0x333125,_0x18ae5c);})[_0xd983('0x14')](function(_0xeb3a9c){if(_0xeb3a9c){logger[_0xd983('0xc')](_0xd983('0x60'),_0xeb3a9c['id']);switch(_0x268665[_0xd983('0x38')]){case _0xd983('0x50'):logger[_0xd983('0xc')](_0xd983('0x5d'),_0xd983('0x51'));return request({'uri':util[_0xd983('0x19')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x268665[_0xd983('0x18')],_0x3727b8['id'],_0xeb3a9c['id']),'method':'POST'});case _0xd983('0x61'):logger[_0xd983('0xc')]('[OUTBOUND]',_0xd983('0x53'));emit(util[_0xd983('0x19')](_0xd983('0x54'),_0x592ac5['name']),_0xd983('0x55'),{'uri':util[_0xd983('0x19')]('%s/agent/tickets/%s',_0x268665[_0xd983('0x18')][_0xd983('0x56')](_0xd983('0x57'),''),_0xeb3a9c['id'])});break;default:logger['error'](_0xd983('0x5d'),_0xd983('0x5a'));}}})[_0xd983('0x5b')](function(_0x4e042d){logger[_0xd983('0x58')](_0xd983('0x62'),util[_0xd983('0x63')](_0x4e042d,{'showHidden':!![],'depth':null}));});};exports[_0xd983('0x64')]=function(_0xb83548,_0x161888,_0x50a7b6,_0x5a0471,_0x3f2ec5,_0x24fa73){var _0x3643a2,_0xd79d1b;_0x24fa73[_0xd983('0x18')]=intUtil[_0xd983('0x44')](_0x24fa73[_0xd983('0x18')]);_0x24fa73['serverUrl']=intUtil[_0xd983('0x44')](_0x24fa73['serverUrl']);if(_0x3f2ec5&&_0x3f2ec5[_0xd983('0x46')]){logger[_0xd983('0xc')]('['+_0x161888[_0xd983('0x65')]['toUpperCase']()+']',_0xd983('0x47'));_0x161888[_0xd983('0x48')]=util[_0xd983('0x19')](_0xd983('0x66'),_0x24fa73['serverUrl'],_0x161888[_0xd983('0x49')],md5(_0x161888[_0xd983('0x49')]));}else{_0x161888['recordingURL']='';}headers[_0xd983('0x4a')]=getAuth(_0x24fa73);return getUser(_0x24fa73)[_0xd983('0x14')](function(_0x243aac){_0x3643a2=_0x243aac;logger['info'](_0xd983('0x4c'),_0x3643a2['id']);return getEndUser(_0x24fa73,_0x161888[_0xd983('0x4d')],_0x161888[_0xd983('0x4e')]);})[_0xd983('0x14')](function(_0xa2b990){_0xd79d1b=_0xa2b990;logger[_0xd983('0xc')](_0xd983('0x4f'),_0xd79d1b['id']);return getTicket(_0x24fa73,_0x3643a2,_0xd79d1b,_0x50a7b6,_0x161888);})['then'](function(_0x243a50){if(_0x243a50){logger[_0xd983('0xc')](_0xd983('0x60'),_0x243a50['id']);}})[_0xd983('0x5b')](function(_0x52ba26){logger[_0xd983('0x58')]('['+_0x161888[_0xd983('0x65')][_0xd983('0x67')]()+']'+_0xd983('0x68'),util[_0xd983('0x63')](_0x52ba26,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6780=['Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','recordingURL','destcalleridnum','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lastevent','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','name','getString','Descriptions','Fields','then','Getting\x20agent\x20with\x20email','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','%s/search.json','type:user\x20role:end-user\x20phone:%s','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','token','username','Basic\x20%s','toString','base64','stringify','map','includes','string','picklist','type','nameField','content','idField','customField','custom_fields','variable','variableName','push','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid'];(function(_0x11b04f,_0x129fbd){var _0x43ac42=function(_0x52fb47){while(--_0x52fb47){_0x11b04f['push'](_0x11b04f['shift']());}};_0x43ac42(++_0x129fbd);}(_0x6780,0x1c8));var _0x0678=function(_0x306f32,_0xd0685a){_0x306f32=_0x306f32-0x0;var _0x2161fb=_0x6780[_0x306f32];return _0x2161fb;};'use strict';var _=require(_0x0678('0x0'));var rp=require(_0x0678('0x1'));var md5=require(_0x0678('0x2'));var util=require(_0x0678('0x3'));var Redis=require(_0x0678('0x4'));var intUtil=require(_0x0678('0x5'));var config=require(_0x0678('0x6'));var logger=require('../../../../config/logger')('zendesk');config[_0x0678('0x7')]=_[_0x0678('0x8')](config[_0x0678('0x7')],{'host':_0x0678('0x9'),'port':0x18eb});var io=require(_0x0678('0xa'))(new Redis(config[_0x0678('0x7')]));function emit(_0x441281,_0x2348c3,_0x33add2){io['to'](_0x441281)['emit'](_0x2348c3,_0x33add2);}var headers={'Content-Type':_0x0678('0xb'),'Accept':_0x0678('0xb')};function getTicket(_0x416481,_0x4a6238,_0x47bdd1,_0x5b0856,_0x5d75b7){logger[_0x0678('0xc')](_0x0678('0xd'));return request({'uri':util[_0x0678('0xe')](_0x0678('0xf'),_0x416481[_0x0678('0x10')]),'method':_0x0678('0x11'),'body':{'ticket':_['merge']({'requester_id':_0x47bdd1['id'],'submitter_id':_0x4a6238?_0x4a6238['id']:undefined,'assignee_id':_0x4a6238?_0x4a6238['id']:undefined,'tags':getTags(_0x5b0856['Tags'],_0x0678('0x12')),'subject':intUtil[_0x0678('0x13')](_0x5b0856['Subjects'],_0x5d75b7,'\x20'),'description':intUtil[_0x0678('0x13')](_0x5b0856['Descriptions'],_0x5d75b7,'\x0a'),'comment':{'public':![],'body':intUtil[_0x0678('0x13')](_0x5b0856[_0x0678('0x14')],_0x5d75b7,'\x0a')}},getCustomFields(_0x5b0856[_0x0678('0x15')],_0x5d75b7))}})[_0x0678('0x16')](function(_0x23b28f){logger[_0x0678('0xc')]('Ticket\x20created!');return _0x23b28f['ticket'];});}function getUser(_0x28560d,_0x4f5cb7){if(intUtil['validateEmail'](_0x4f5cb7)){logger[_0x0678('0xc')](_0x0678('0x17'),_0x4f5cb7);return request({'uri':util[_0x0678('0xe')]('%s/search.json',_0x28560d[_0x0678('0x10')]),'qs':{'query':util[_0x0678('0xe')](_0x0678('0x18'),_0x4f5cb7)}})[_0x0678('0x16')](function(_0x4d5af2){if(_0x4d5af2[_0x0678('0x19')]){logger[_0x0678('0xc')](_0x0678('0x1a'));return _[_0x0678('0x1b')](_0x4d5af2[_0x0678('0x1c')],{'email':_0x4f5cb7,'role':'agent'});}else{logger[_0x0678('0xc')](_0x0678('0x1d'));return request({'uri':util[_0x0678('0xe')](_0x0678('0x1e'),_0x28560d[_0x0678('0x10')])})[_0x0678('0x16')](function(_0x37b5d9){logger[_0x0678('0xc')]('Admin\x20account\x20selected.');return _0x37b5d9['user'];});}});}else{logger[_0x0678('0xc')](_0x0678('0x1d'));return request({'uri':util[_0x0678('0xe')](_0x0678('0x1e'),_0x28560d[_0x0678('0x10')])})[_0x0678('0x16')](function(_0x4e82ae){logger['info']('Admin\x20account\x20selected.');return _0x4e82ae[_0x0678('0x1f')];});}}function getEndUser(_0x4f4566,_0xe88179,_0x2b1ae5){logger[_0x0678('0xc')]('Searching\x20enduser\x20with\x20phone',_0x2b1ae5);return request({'uri':util[_0x0678('0xe')](_0x0678('0x20'),_0x4f4566[_0x0678('0x10')]),'qs':{'query':util['format'](_0x0678('0x21'),_0x2b1ae5)}})['then'](function(_0x3ce6a2){var _0x4cbd3d;if(_0x3ce6a2[_0x0678('0x1c')][_0x0678('0x22')]){_0x3ce6a2['results']=_['filter'](_0x3ce6a2[_0x0678('0x1c')],{'suspended':![],'role':'end-user'});if(_0x3ce6a2[_0x0678('0x1c')][_0x0678('0x22')]){_0x4cbd3d=_['first'](_0x3ce6a2[_0x0678('0x1c')]);}}if(_0x4cbd3d){logger[_0x0678('0xc')](_0x0678('0x23'));return _0x4cbd3d;}else{logger['info'](_0x0678('0x24'));return request({'uri':util[_0x0678('0xe')](_0x0678('0x25'),_0x4f4566['remoteUri']),'method':_0x0678('0x11'),'body':{'user':{'role':_0x0678('0x26'),'name':util['format'](_0x0678('0x27'),_0xe88179||_0x2b1ae5),'phone':_0x2b1ae5}}})[_0x0678('0x16')](function(_0x36501a){logger[_0x0678('0xc')](_0x0678('0x28'));return _0x36501a[_0x0678('0x1f')];});}});}function getAuth(_0x5e2867){var _0x87c9ba;if(_0x5e2867[_0x0678('0x29')]===_0x0678('0x2a')){_0x87c9ba=util[_0x0678('0xe')](_0x0678('0x2b'),_0x5e2867['username'],_0x5e2867[_0x0678('0x2a')]);}else if(_0x5e2867['authType']===_0x0678('0x2c')){_0x87c9ba=util[_0x0678('0xe')]('%s/token:%s',_0x5e2867[_0x0678('0x2d')],_0x5e2867['token']);}return util[_0x0678('0xe')](_0x0678('0x2e'),new Buffer(_0x87c9ba)[_0x0678('0x2f')](_0x0678('0x30')));}function request(_0x5ac695){logger['debug']('[HTTP]',JSON[_0x0678('0x31')](_0x5ac695));return rp(_['defaults'](_0x5ac695,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x10c925,_0x305d2d){var _0x2b0273=[];if(_0x10c925&&_0x10c925[_0x0678('0x22')]>0x0){_0x2b0273=_[_0x0678('0x32')](_0x10c925,_0x305d2d);}return _0x2b0273;}function getCustomFields(_0x23c454,_0x116706){var _0xf825dd=[];var _0x297d01={'custom_fields':[]};if(_0x23c454['length']>0x0){_['forEach'](_0x23c454,function(_0x3a81f3){if(_[_0x0678('0x33')]([_0x0678('0x34'),_0x0678('0x35')],_0x3a81f3[_0x0678('0x36')])&&_0x3a81f3[_0x0678('0x37')]&&!_0x3a81f3['customField']){_0x297d01[_0x3a81f3['nameField']['toLowerCase']()]=_0x3a81f3[_0x0678('0x38')][_0x0678('0x2f')]();}else if(_['includes']([_0x0678('0x34'),_0x0678('0x35')],_0x3a81f3['type'])&&_0x3a81f3[_0x0678('0x39')]&&_0x3a81f3[_0x0678('0x3a')]){_0x297d01[_0x0678('0x3b')]['push']({'id':_0x3a81f3[_0x0678('0x39')],'value':_0x3a81f3['content'][_0x0678('0x2f')]()});}else if(_0x3a81f3[_0x0678('0x36')]===_0x0678('0x3c')&&_0x3a81f3['variableName']&&_0x3a81f3[_0x0678('0x39')]&&_0x3a81f3[_0x0678('0x3a')]){_0x116706[_0x3a81f3[_0x0678('0x3d')]]&&_0x297d01['custom_fields'][_0x0678('0x3e')]({'id':_0x3a81f3[_0x0678('0x39')],'value':_0x116706[_0x3a81f3[_0x0678('0x3d')]][_0x0678('0x2f')]()});}else if(_0x3a81f3['type']===_0x0678('0x3f')&&_0x3a81f3[_0x0678('0x40')]&&_0x3a81f3[_0x0678('0x40')][_0x0678('0x12')]&&_0x3a81f3['idField']&&_0x3a81f3[_0x0678('0x3a')]){_0x116706[_0x3a81f3[_0x0678('0x40')][_0x0678('0x12')][_0x0678('0x41')]()]&&_0x297d01['custom_fields'][_0x0678('0x3e')]({'id':_0x3a81f3['idField'],'value':_0x116706[_0x3a81f3[_0x0678('0x40')][_0x0678('0x12')]['toLowerCase']()][_0x0678('0x2f')]()});}});}return _0x297d01;}exports[_0x0678('0x42')]=function(_0x58313e,_0x1e9f65,_0x3609b5,_0x28a331,_0x19ccb1,_0x10841b){var _0x243d1c,_0x562040;_0x10841b[_0x0678('0x10')]=intUtil[_0x0678('0x43')](_0x10841b[_0x0678('0x10')]);_0x10841b[_0x0678('0x44')]=intUtil[_0x0678('0x43')](_0x10841b[_0x0678('0x44')]);if(_0x19ccb1&&_0x19ccb1[_0x0678('0x45')]){logger[_0x0678('0xc')](_0x0678('0x46'),_0x0678('0x47'));_0x1e9f65['recordingURL']=util['format'](_0x0678('0x48'),_0x10841b[_0x0678('0x44')],_0x1e9f65[_0x0678('0x49')],md5(_0x1e9f65[_0x0678('0x49')]));}else{_0x1e9f65['recordingURL']='';}headers[_0x0678('0x4a')]=getAuth(_0x10841b);return getUser(_0x10841b,_0x28a331[_0x0678('0x4b')])['then'](function(_0x3970a4){_0x243d1c=_0x3970a4;logger[_0x0678('0xc')](_0x0678('0x4c'),_0x243d1c['id']);return getEndUser(_0x10841b,_0x1e9f65[_0x0678('0x4d')],_0x1e9f65[_0x0678('0x4e')]);})[_0x0678('0x16')](function(_0x16fe23){_0x562040=_0x16fe23;logger[_0x0678('0xc')](_0x0678('0x4f'),_0x562040['id']);return getTicket(_0x10841b,_0x243d1c,_0x562040,_0x3609b5,_0x1e9f65);})[_0x0678('0x16')](function(_0x482f62){if(_0x482f62){logger[_0x0678('0xc')](_0x0678('0x50'),_0x482f62['id']);switch(_0x10841b['type']){case _0x0678('0x51'):logger[_0x0678('0xc')](_0x0678('0x46'),_0x0678('0x52'));return request({'uri':util['format'](_0x0678('0x53'),_0x10841b['remoteUri'],_0x243d1c['id'],_0x482f62['id']),'method':_0x0678('0x11')});case _0x0678('0x54'):logger['info']('[QUEUE]',_0x0678('0x55'));emit(util['format'](_0x0678('0x56'),_0x28a331['name']),_0x0678('0x57'),{'uri':util[_0x0678('0xe')](_0x0678('0x58'),_0x10841b['remoteUri'][_0x0678('0x59')](_0x0678('0x5a'),''),_0x482f62['id'])});break;default:logger[_0x0678('0x5b')](_0x0678('0x46'),_0x0678('0x5c'));}}})[_0x0678('0x5d')](function(_0x3f106b){logger[_0x0678('0x5b')](_0x0678('0x5e'),util[_0x0678('0x5f')](_0x3f106b,{'showHidden':!![],'depth':null}));});};exports[_0x0678('0x60')]=function(_0x232ae2,_0x51dfca,_0x4bbe84,_0x17ddf0,_0x514ca9,_0x1916c4,_0x280840){var _0x12a8d8,_0x34c576;_0x1916c4[_0x0678('0x10')]=intUtil[_0x0678('0x43')](_0x1916c4[_0x0678('0x10')]);_0x1916c4[_0x0678('0x44')]=intUtil[_0x0678('0x43')](_0x1916c4['serverUrl']);if(_0x280840&&_0x280840[_0x0678('0x61')]&&_0x280840[_0x0678('0x61')]!==_0x0678('0x62')){logger[_0x0678('0xc')](_0x0678('0x63'),_0x0678('0x47'));_0x51dfca[_0x0678('0x64')]=util[_0x0678('0xe')](_0x0678('0x48'),_0x1916c4['serverUrl'],_0x51dfca[_0x0678('0x49')],md5(_0x51dfca[_0x0678('0x49')]));}headers[_0x0678('0x4a')]=getAuth(_0x1916c4);return getUser(_0x1916c4,_0x17ddf0[_0x0678('0x4b')])[_0x0678('0x16')](function(_0x4f36b4){_0x12a8d8=_0x4f36b4;logger[_0x0678('0xc')](_0x0678('0x4c'),_0x12a8d8['id']);return getEndUser(_0x1916c4,_0x51dfca['destcalleridname'],_0x51dfca[_0x0678('0x65')]);})['then'](function(_0x2b966f){_0x34c576=_0x2b966f;logger[_0x0678('0xc')](_0x0678('0x4f'),_0x34c576['id']);return getTicket(_0x1916c4,_0x12a8d8,_0x34c576,_0x4bbe84,_0x51dfca);})[_0x0678('0x16')](function(_0x4c264c){if(_0x4c264c){logger['info'](_0x0678('0x50'),_0x4c264c['id']);switch(_0x1916c4[_0x0678('0x36')]){case _0x0678('0x51'):logger[_0x0678('0xc')](_0x0678('0x63'),_0x0678('0x52'));return request({'uri':util['format'](_0x0678('0x53'),_0x1916c4[_0x0678('0x10')],_0x12a8d8['id'],_0x4c264c['id']),'method':_0x0678('0x11')});case _0x0678('0x54'):logger[_0x0678('0xc')](_0x0678('0x63'),_0x0678('0x55'));emit(util['format'](_0x0678('0x56'),_0x17ddf0[_0x0678('0x12')]),_0x0678('0x57'),{'uri':util[_0x0678('0xe')]('%s/agent/tickets/%s',_0x1916c4[_0x0678('0x10')][_0x0678('0x59')](_0x0678('0x5a'),''),_0x4c264c['id'])});break;default:logger[_0x0678('0x5b')](_0x0678('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x1ed642){logger[_0x0678('0x5b')](_0x0678('0x66'),util[_0x0678('0x5f')](_0x1ed642,{'showHidden':!![],'depth':null}));});};exports[_0x0678('0x67')]=function(_0x4dbe0e,_0x32ed6f,_0x536124,_0x5baf06,_0x4837c4,_0x1fd74f){var _0x953aa5,_0x47ad3e;_0x1fd74f[_0x0678('0x10')]=intUtil[_0x0678('0x43')](_0x1fd74f[_0x0678('0x10')]);_0x1fd74f[_0x0678('0x44')]=intUtil['stripTrailingSlash'](_0x1fd74f['serverUrl']);if(_0x4837c4&&_0x4837c4['monitor_format']){logger[_0x0678('0xc')]('['+_0x32ed6f['lastevent'][_0x0678('0x68')]()+']',_0x0678('0x47'));_0x32ed6f['recordingURL']=util[_0x0678('0xe')](_0x0678('0x48'),_0x1fd74f[_0x0678('0x44')],_0x32ed6f['uniqueid'],md5(_0x32ed6f[_0x0678('0x49')]));}else{_0x32ed6f['recordingURL']='';}headers[_0x0678('0x4a')]=getAuth(_0x1fd74f);return getUser(_0x1fd74f)[_0x0678('0x16')](function(_0x3ad50d){_0x953aa5=_0x3ad50d;logger[_0x0678('0xc')](_0x0678('0x4c'),_0x953aa5['id']);return getEndUser(_0x1fd74f,_0x32ed6f[_0x0678('0x4d')],_0x32ed6f[_0x0678('0x4e')]);})[_0x0678('0x16')](function(_0x455232){_0x47ad3e=_0x455232;logger[_0x0678('0xc')]('The\x20Enduser\x20ID\x20is:',_0x47ad3e['id']);return getTicket(_0x1fd74f,_0x953aa5,_0x47ad3e,_0x536124,_0x32ed6f);})['then'](function(_0x224eaa){if(_0x224eaa){logger[_0x0678('0xc')](_0x0678('0x50'),_0x224eaa['id']);}})[_0x0678('0x5d')](function(_0x3cec57){logger[_0x0678('0x5b')]('['+_0x32ed6f[_0x0678('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x0678('0x5f')](_0x3cec57,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff