// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xef67=['/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','Authorization','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','emit','application/json','info','%s/tickets.json','remoteUri','POST','merge','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','results','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','%s/token:%s','token','Basic\x20%s','toString','base64','debug','stringify','GET','forEach','string','type','customField','nameField','toLowerCase','content','includes','picklist','idField','push','variable','variableName','custom_fields','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','uniqueid','recordingURL','email','calleridname','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace'];(function(_0x3e112d,_0x2bb132){var _0x531c31=function(_0x1954bc){while(--_0x1954bc){_0x3e112d['push'](_0x3e112d['shift']());}};_0x531c31(++_0x2bb132);}(_0xef67,0x1ec));var _0x7ef6=function(_0x4d7a70,_0x2d3bfa){_0x4d7a70=_0x4d7a70-0x0;var _0x3aafbb=_0xef67[_0x4d7a70];return _0x3aafbb;};'use strict';var _=require(_0x7ef6('0x0'));var rp=require(_0x7ef6('0x1'));var md5=require(_0x7ef6('0x2'));var util=require(_0x7ef6('0x3'));var Redis=require(_0x7ef6('0x4'));var intUtil=require('./util');var config=require(_0x7ef6('0x5'));var logger=require(_0x7ef6('0x6'))('zendesk');config[_0x7ef6('0x7')]=_[_0x7ef6('0x8')](config[_0x7ef6('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0x7ef6('0x9'))(new Redis(config['redis']));function emit(_0x45947b,_0x2a7ddb,_0x5606b2){io['to'](_0x45947b)[_0x7ef6('0xa')](_0x2a7ddb,_0x5606b2);}var headers={'Content-Type':'application/json','Accept':_0x7ef6('0xb')};function getTicket(_0x5f282d,_0x50bbba,_0x203f45,_0x171697,_0x4784ad){logger[_0x7ef6('0xc')]('Creating\x20new\x20ticket...');return request({'uri':util['format'](_0x7ef6('0xd'),_0x5f282d[_0x7ef6('0xe')]),'method':_0x7ef6('0xf'),'body':{'ticket':_[_0x7ef6('0x10')]({'requester_id':_0x203f45['id'],'submitter_id':_0x50bbba?_0x50bbba['id']:undefined,'assignee_id':_0x50bbba?_0x50bbba['id']:undefined,'tags':getTags(_0x171697['Tags'],_0x7ef6('0x11')),'subject':intUtil[_0x7ef6('0x12')](_0x171697[_0x7ef6('0x13')],_0x4784ad,'\x20'),'description':intUtil[_0x7ef6('0x12')](_0x171697[_0x7ef6('0x14')],_0x4784ad,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x171697[_0x7ef6('0x14')],_0x4784ad,'\x0a')}},getCustomFields(_0x171697[_0x7ef6('0x15')],_0x4784ad))}})[_0x7ef6('0x16')](function(_0x401397){logger['info'](_0x7ef6('0x17'));return _0x401397[_0x7ef6('0x18')];});}function getUser(_0x13749e,_0x760f29){if(intUtil[_0x7ef6('0x19')](_0x760f29)){logger[_0x7ef6('0xc')](_0x7ef6('0x1a'),_0x760f29);return request({'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x1c'),_0x13749e[_0x7ef6('0xe')]),'qs':{'query':util[_0x7ef6('0x1b')](_0x7ef6('0x1d'),_0x760f29)}})[_0x7ef6('0x16')](function(_0x30db3a){if(_0x30db3a['count']){logger[_0x7ef6('0xc')](_0x7ef6('0x1e'));return _[_0x7ef6('0x1f')](_0x30db3a['results'],{'email':_0x760f29,'role':_0x7ef6('0x20')});}else{logger['info'](_0x7ef6('0x21'));return request({'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x22'),_0x13749e['remoteUri'])})[_0x7ef6('0x16')](function(_0x400d17){logger['info'](_0x7ef6('0x23'));return _0x400d17[_0x7ef6('0x24')];});}});}else{logger[_0x7ef6('0xc')](_0x7ef6('0x21'));return request({'uri':util['format'](_0x7ef6('0x22'),_0x13749e['remoteUri'])})['then'](function(_0x8a8abe){logger['info'](_0x7ef6('0x23'));return _0x8a8abe[_0x7ef6('0x24')];});}}function getEndUser(_0x154d13,_0x21b7b2,_0x2c705d){logger[_0x7ef6('0xc')](_0x7ef6('0x25'),_0x2c705d);return request({'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x1c'),_0x154d13[_0x7ef6('0xe')]),'qs':{'query':util[_0x7ef6('0x1b')](_0x7ef6('0x26'),_0x2c705d)}})['then'](function(_0x4c8b63){var _0x361ecb;if(_0x4c8b63['results'][_0x7ef6('0x27')]){_0x4c8b63[_0x7ef6('0x28')]=_[_0x7ef6('0x29')](_0x4c8b63[_0x7ef6('0x28')],{'suspended':![],'role':_0x7ef6('0x2a')});if(_0x4c8b63[_0x7ef6('0x28')]['length']){_0x361ecb=_[_0x7ef6('0x2b')](_0x4c8b63[_0x7ef6('0x28')]);}}if(_0x361ecb){logger[_0x7ef6('0xc')](_0x7ef6('0x2c'));return _0x361ecb;}else{logger[_0x7ef6('0xc')](_0x7ef6('0x2d'));return request({'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x2e'),_0x154d13[_0x7ef6('0xe')]),'method':_0x7ef6('0xf'),'body':{'user':{'role':_0x7ef6('0x2a'),'name':util['format'](_0x7ef6('0x2f'),_0x21b7b2||_0x2c705d),'phone':_0x2c705d}}})[_0x7ef6('0x16')](function(_0x1e99c0){logger[_0x7ef6('0xc')](_0x7ef6('0x30'));return _0x1e99c0[_0x7ef6('0x24')];});}});}function getAuth(_0x3f5993){var _0x58857a;if(_0x3f5993[_0x7ef6('0x31')]===_0x7ef6('0x32')){_0x58857a=util['format']('%s:%s',_0x3f5993[_0x7ef6('0x33')],_0x3f5993['password']);}else if(_0x3f5993[_0x7ef6('0x31')]==='token'){_0x58857a=util[_0x7ef6('0x1b')](_0x7ef6('0x34'),_0x3f5993['username'],_0x3f5993[_0x7ef6('0x35')]);}return util[_0x7ef6('0x1b')](_0x7ef6('0x36'),new Buffer(_0x58857a)[_0x7ef6('0x37')](_0x7ef6('0x38')));}function request(_0xada8f1){logger[_0x7ef6('0x39')]('[HTTP]',JSON[_0x7ef6('0x3a')](_0xada8f1));return rp(_[_0x7ef6('0x8')](_0xada8f1,{'method':_0x7ef6('0x3b'),'headers':headers,'json':!![]}));}function getTags(_0x3333ab,_0x4685a5){var _0x4cf4fa=[];if(_0x3333ab&&_0x3333ab['length']>0x0){_0x4cf4fa=_['map'](_0x3333ab,_0x4685a5);}return _0x4cf4fa;}function getCustomFields(_0x493dd1,_0x1ef610){var _0x31cbab=[];var _0x3f0a43={'custom_fields':[]};if(_0x493dd1[_0x7ef6('0x27')]>0x0){_[_0x7ef6('0x3c')](_0x493dd1,function(_0xd8fb69){if(_['includes']([_0x7ef6('0x3d'),'picklist'],_0xd8fb69[_0x7ef6('0x3e')])&&_0xd8fb69['nameField']&&!_0xd8fb69[_0x7ef6('0x3f')]){_0x3f0a43[_0xd8fb69[_0x7ef6('0x40')][_0x7ef6('0x41')]()]=_0xd8fb69[_0x7ef6('0x42')][_0x7ef6('0x37')]();}else if(_[_0x7ef6('0x43')]([_0x7ef6('0x3d'),_0x7ef6('0x44')],_0xd8fb69['type'])&&_0xd8fb69[_0x7ef6('0x45')]&&_0xd8fb69[_0x7ef6('0x3f')]){_0x3f0a43['custom_fields'][_0x7ef6('0x46')]({'id':_0xd8fb69[_0x7ef6('0x45')],'value':_0xd8fb69['content'][_0x7ef6('0x37')]()});}else if(_0xd8fb69[_0x7ef6('0x3e')]===_0x7ef6('0x47')&&_0xd8fb69[_0x7ef6('0x48')]&&_0xd8fb69[_0x7ef6('0x45')]&&_0xd8fb69[_0x7ef6('0x3f')]){_0x1ef610[_0xd8fb69['variableName']]&&_0x3f0a43[_0x7ef6('0x49')][_0x7ef6('0x46')]({'id':_0xd8fb69[_0x7ef6('0x45')],'value':_0x1ef610[_0xd8fb69[_0x7ef6('0x48')]]['toString']()});}else if(_0xd8fb69[_0x7ef6('0x3e')]===_0x7ef6('0x4a')&&_0xd8fb69[_0x7ef6('0x4b')]&&_0xd8fb69[_0x7ef6('0x4b')][_0x7ef6('0x11')]&&_0xd8fb69[_0x7ef6('0x45')]&&_0xd8fb69['customField']){_0x1ef610[_0xd8fb69[_0x7ef6('0x4b')][_0x7ef6('0x11')][_0x7ef6('0x41')]()]&&_0x3f0a43[_0x7ef6('0x49')][_0x7ef6('0x46')]({'id':_0xd8fb69[_0x7ef6('0x45')],'value':_0x1ef610[_0xd8fb69[_0x7ef6('0x4b')][_0x7ef6('0x11')][_0x7ef6('0x41')]()][_0x7ef6('0x37')]()});}});}return _0x3f0a43;}exports['queue']=function(_0x40a62e,_0x1c6cba,_0xb85f5d,_0x528586,_0x13e2ab,_0x16ff12){var _0x2dd6c8,_0x52e173;_0x16ff12[_0x7ef6('0xe')]=intUtil[_0x7ef6('0x4c')](_0x16ff12[_0x7ef6('0xe')]);_0x16ff12['serverUrl']=intUtil[_0x7ef6('0x4c')](_0x16ff12[_0x7ef6('0x4d')]);if(_0x13e2ab&&_0x13e2ab[_0x7ef6('0x4e')]){logger[_0x7ef6('0xc')](_0x7ef6('0x4f'),_0x7ef6('0x50'));_0x1c6cba['recordingURL']=util[_0x7ef6('0x1b')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x16ff12['serverUrl'],_0x1c6cba[_0x7ef6('0x51')],md5(_0x1c6cba['uniqueid']));}else{_0x1c6cba[_0x7ef6('0x52')]='';}headers['Authorization']=getAuth(_0x16ff12);return getUser(_0x16ff12,_0x528586[_0x7ef6('0x53')])[_0x7ef6('0x16')](function(_0x3f30fb){_0x2dd6c8=_0x3f30fb;logger[_0x7ef6('0xc')]('The\x20User\x20ID\x20is:',_0x2dd6c8['id']);return getEndUser(_0x16ff12,_0x1c6cba[_0x7ef6('0x54')],_0x1c6cba['calleridnum']);})[_0x7ef6('0x16')](function(_0x2a4ecf){_0x52e173=_0x2a4ecf;logger[_0x7ef6('0xc')]('The\x20Enduser\x20ID\x20is:',_0x52e173['id']);return getTicket(_0x16ff12,_0x2dd6c8,_0x52e173,_0xb85f5d,_0x1c6cba);})[_0x7ef6('0x16')](function(_0x3d2518){if(_0x3d2518){logger[_0x7ef6('0xc')]('The\x20Ticket\x20ID\x20is:',_0x3d2518['id']);switch(_0x16ff12['type']){case _0x7ef6('0x55'):logger[_0x7ef6('0xc')](_0x7ef6('0x4f'),_0x7ef6('0x56'));return request({'uri':util['format'](_0x7ef6('0x57'),_0x16ff12[_0x7ef6('0xe')],_0x2dd6c8['id'],_0x3d2518['id']),'method':_0x7ef6('0xf')});case _0x7ef6('0x58'):logger[_0x7ef6('0xc')]('[QUEUE]',_0x7ef6('0x59'));emit(util[_0x7ef6('0x1b')](_0x7ef6('0x5a'),_0x528586[_0x7ef6('0x11')]),'trigger:browser:url',{'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x5b'),_0x16ff12[_0x7ef6('0xe')][_0x7ef6('0x5c')](_0x7ef6('0x5d'),''),_0x3d2518['id'])});break;default:logger[_0x7ef6('0x5e')](_0x7ef6('0x4f'),_0x7ef6('0x5f'));}}})[_0x7ef6('0x60')](function(_0x379f97){logger['error'](_0x7ef6('0x61'),util[_0x7ef6('0x62')](_0x379f97,{'showHidden':!![],'depth':null}));});};exports[_0x7ef6('0x63')]=function(_0x3d28ab,_0x1623f9,_0x29f3bc,_0x5522f4,_0x24faf0,_0x5dc105,_0x461082){var _0x57b710,_0x3d1abd;_0x5dc105[_0x7ef6('0xe')]=intUtil[_0x7ef6('0x4c')](_0x5dc105['remoteUri']);_0x5dc105[_0x7ef6('0x4d')]=intUtil[_0x7ef6('0x4c')](_0x5dc105[_0x7ef6('0x4d')]);if(_0x461082&&_0x461082[_0x7ef6('0x64')]&&_0x461082[_0x7ef6('0x64')]!==_0x7ef6('0x65')){logger[_0x7ef6('0xc')]('[OUTBOUND]',_0x7ef6('0x50'));_0x1623f9[_0x7ef6('0x52')]=util[_0x7ef6('0x1b')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5dc105[_0x7ef6('0x4d')],_0x1623f9[_0x7ef6('0x51')],md5(_0x1623f9[_0x7ef6('0x51')]));}headers[_0x7ef6('0x66')]=getAuth(_0x5dc105);return getUser(_0x5dc105,_0x5522f4['email'])[_0x7ef6('0x16')](function(_0x68bbe1){_0x57b710=_0x68bbe1;logger[_0x7ef6('0xc')](_0x7ef6('0x67'),_0x57b710['id']);return getEndUser(_0x5dc105,_0x1623f9[_0x7ef6('0x68')],_0x1623f9[_0x7ef6('0x69')]);})[_0x7ef6('0x16')](function(_0x437812){_0x3d1abd=_0x437812;logger['info'](_0x7ef6('0x6a'),_0x3d1abd['id']);return getTicket(_0x5dc105,_0x57b710,_0x3d1abd,_0x29f3bc,_0x1623f9);})['then'](function(_0x1867d0){if(_0x1867d0){logger['info'](_0x7ef6('0x6b'),_0x1867d0['id']);switch(_0x5dc105[_0x7ef6('0x3e')]){case'integrationTab':logger['info'](_0x7ef6('0x6c'),_0x7ef6('0x56'));return request({'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x57'),_0x5dc105[_0x7ef6('0xe')],_0x57b710['id'],_0x1867d0['id']),'method':_0x7ef6('0xf')});case'newTab':logger[_0x7ef6('0xc')](_0x7ef6('0x6c'),_0x7ef6('0x59'));emit(util[_0x7ef6('0x1b')](_0x7ef6('0x5a'),_0x5522f4['name']),_0x7ef6('0x6d'),{'uri':util[_0x7ef6('0x1b')]('%s/agent/tickets/%s',_0x5dc105[_0x7ef6('0xe')][_0x7ef6('0x5c')](_0x7ef6('0x5d'),''),_0x1867d0['id'])});break;default:logger[_0x7ef6('0x5e')]('[OUTBOUND]',_0x7ef6('0x5f'));}}})[_0x7ef6('0x60')](function(_0x419422){logger[_0x7ef6('0x5e')](_0x7ef6('0x6e'),util['inspect'](_0x419422,{'showHidden':!![],'depth':null}));});};exports[_0x7ef6('0x6f')]=function(_0x586e09,_0x4f46c6,_0x395adf,_0x19f968,_0x5b2eec,_0x4f7c92){var _0x1f81c3,_0x171bfe;_0x4f7c92[_0x7ef6('0xe')]=intUtil[_0x7ef6('0x4c')](_0x4f7c92[_0x7ef6('0xe')]);_0x4f7c92[_0x7ef6('0x4d')]=intUtil['stripTrailingSlash'](_0x4f7c92['serverUrl']);if(_0x5b2eec&&_0x5b2eec[_0x7ef6('0x4e')]){logger[_0x7ef6('0xc')]('['+_0x4f46c6['lastevent'][_0x7ef6('0x70')]()+']',_0x7ef6('0x50'));_0x4f46c6[_0x7ef6('0x52')]=util[_0x7ef6('0x1b')](_0x7ef6('0x71'),_0x4f7c92[_0x7ef6('0x4d')],_0x4f46c6[_0x7ef6('0x51')],md5(_0x4f46c6['uniqueid']));}else{_0x4f46c6[_0x7ef6('0x52')]='';}headers['Authorization']=getAuth(_0x4f7c92);return getUser(_0x4f7c92)[_0x7ef6('0x16')](function(_0x594a9f){_0x1f81c3=_0x594a9f;logger[_0x7ef6('0xc')](_0x7ef6('0x67'),_0x1f81c3['id']);return getEndUser(_0x4f7c92,_0x4f46c6[_0x7ef6('0x54')],_0x4f46c6[_0x7ef6('0x72')]);})[_0x7ef6('0x16')](function(_0x341d6e){_0x171bfe=_0x341d6e;logger[_0x7ef6('0xc')](_0x7ef6('0x6a'),_0x171bfe['id']);return getTicket(_0x4f7c92,_0x1f81c3,_0x171bfe,_0x395adf,_0x4f46c6);})[_0x7ef6('0x16')](function(_0x57ed9d){if(_0x57ed9d){logger[_0x7ef6('0xc')](_0x7ef6('0x6b'),_0x57ed9d['id']);}})['catch'](function(_0x184f4c){logger[_0x7ef6('0x5e')]('['+_0x4f46c6[_0x7ef6('0x73')][_0x7ef6('0x70')]()+']'+_0x7ef6('0x74'),util[_0x7ef6('0x62')](_0x184f4c,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1d0d=['token','Basic\x20%s','toString','base64','[HTTP]','stringify','forEach','type','nameField','content','includes','string','idField','customField','custom_fields','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','ioredis','./util','../../../../config/environment','zendesk','defaults','localhost','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','type:user\x20role:agent\x20email:%s','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s'];(function(_0x23aa78,_0x25179c){var _0x5a81be=function(_0x47bb3f){while(--_0x47bb3f){_0x23aa78['push'](_0x23aa78['shift']());}};_0x5a81be(++_0x25179c);}(_0x1d0d,0x18a));var _0xd1d0=function(_0x189dc6,_0x1a9eea){_0x189dc6=_0x189dc6-0x0;var _0x1b8ac6=_0x1d0d[_0x189dc6];return _0x1b8ac6;};'use strict';var _=require(_0xd1d0('0x0'));var rp=require('request-promise');var md5=require(_0xd1d0('0x1'));var util=require(_0xd1d0('0x2'));var Redis=require(_0xd1d0('0x3'));var intUtil=require(_0xd1d0('0x4'));var config=require(_0xd1d0('0x5'));var logger=require('../../../../config/logger')(_0xd1d0('0x6'));config['redis']=_[_0xd1d0('0x7')](config['redis'],{'host':_0xd1d0('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xd1d0('0x9')]));function emit(_0x4a2ac7,_0x23fa62,_0x22989c){io['to'](_0x4a2ac7)[_0xd1d0('0xa')](_0x23fa62,_0x22989c);}var headers={'Content-Type':'application/json','Accept':_0xd1d0('0xb')};function getTicket(_0x269a15,_0x307f25,_0x5b0fa4,_0x176b19,_0x54192d){logger[_0xd1d0('0xc')](_0xd1d0('0xd'));return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0xf'),_0x269a15[_0xd1d0('0x10')]),'method':_0xd1d0('0x11'),'body':{'ticket':_[_0xd1d0('0x12')]({'requester_id':_0x5b0fa4['id'],'submitter_id':_0x307f25?_0x307f25['id']:undefined,'assignee_id':_0x307f25?_0x307f25['id']:undefined,'tags':getTags(_0x176b19['Tags'],'name'),'subject':intUtil[_0xd1d0('0x13')](_0x176b19[_0xd1d0('0x14')],_0x54192d,'\x20'),'description':intUtil[_0xd1d0('0x13')](_0x176b19[_0xd1d0('0x15')],_0x54192d,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x176b19[_0xd1d0('0x15')],_0x54192d,'\x0a')}},getCustomFields(_0x176b19['Fields'],_0x54192d))}})[_0xd1d0('0x16')](function(_0x14e0ed){logger[_0xd1d0('0xc')]('Ticket\x20created!');return _0x14e0ed[_0xd1d0('0x17')];});}function getUser(_0x4af4e5,_0x3e26f2){if(intUtil[_0xd1d0('0x18')](_0x3e26f2)){logger[_0xd1d0('0xc')](_0xd1d0('0x19'),_0x3e26f2);return request({'uri':util[_0xd1d0('0xe')]('%s/search.json',_0x4af4e5['remoteUri']),'qs':{'query':util[_0xd1d0('0xe')](_0xd1d0('0x1a'),_0x3e26f2)}})[_0xd1d0('0x16')](function(_0x522b15){if(_0x522b15['count']){logger[_0xd1d0('0xc')]('Agent\x20found!');return _[_0xd1d0('0x1b')](_0x522b15[_0xd1d0('0x1c')],{'email':_0x3e26f2,'role':_0xd1d0('0x1d')});}else{logger[_0xd1d0('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xd1d0('0x1e'),_0x4af4e5[_0xd1d0('0x10')])})[_0xd1d0('0x16')](function(_0x19c584){logger[_0xd1d0('0xc')](_0xd1d0('0x1f'));return _0x19c584[_0xd1d0('0x20')];});}});}else{logger['info'](_0xd1d0('0x21'));return request({'uri':util['format'](_0xd1d0('0x1e'),_0x4af4e5[_0xd1d0('0x10')])})[_0xd1d0('0x16')](function(_0x79bfbf){logger['info']('Admin\x20account\x20selected.');return _0x79bfbf[_0xd1d0('0x20')];});}}function getEndUser(_0x5b98c3,_0x288a97,_0x530cd4){logger[_0xd1d0('0xc')](_0xd1d0('0x22'),_0x530cd4);return request({'uri':util['format'](_0xd1d0('0x23'),_0x5b98c3[_0xd1d0('0x10')]),'qs':{'query':util['format'](_0xd1d0('0x24'),_0x530cd4)}})[_0xd1d0('0x16')](function(_0xe6a537){var _0x1332c5;if(_0xe6a537[_0xd1d0('0x1c')][_0xd1d0('0x25')]){_0xe6a537['results']=_[_0xd1d0('0x26')](_0xe6a537[_0xd1d0('0x1c')],{'suspended':![],'role':'end-user'});if(_0xe6a537[_0xd1d0('0x1c')][_0xd1d0('0x25')]){_0x1332c5=_[_0xd1d0('0x27')](_0xe6a537[_0xd1d0('0x1c')]);}}if(_0x1332c5){logger[_0xd1d0('0xc')]('Enduser\x20found!');return _0x1332c5;}else{logger[_0xd1d0('0xc')](_0xd1d0('0x28'));return request({'uri':util['format'](_0xd1d0('0x29'),_0x5b98c3['remoteUri']),'method':_0xd1d0('0x11'),'body':{'user':{'role':_0xd1d0('0x2a'),'name':util['format'](_0xd1d0('0x2b'),_0x288a97||_0x530cd4),'phone':_0x530cd4}}})['then'](function(_0x3504be){logger[_0xd1d0('0xc')](_0xd1d0('0x2c'));return _0x3504be[_0xd1d0('0x20')];});}});}function getAuth(_0x1856dd){var _0xc3f38d;if(_0x1856dd[_0xd1d0('0x2d')]===_0xd1d0('0x2e')){_0xc3f38d=util['format'](_0xd1d0('0x2f'),_0x1856dd[_0xd1d0('0x30')],_0x1856dd['password']);}else if(_0x1856dd['authType']==='token'){_0xc3f38d=util['format'](_0xd1d0('0x31'),_0x1856dd[_0xd1d0('0x30')],_0x1856dd[_0xd1d0('0x32')]);}return util[_0xd1d0('0xe')](_0xd1d0('0x33'),new Buffer(_0xc3f38d)[_0xd1d0('0x34')](_0xd1d0('0x35')));}function request(_0x42b420){logger['debug'](_0xd1d0('0x36'),JSON[_0xd1d0('0x37')](_0x42b420));return rp(_[_0xd1d0('0x7')](_0x42b420,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x2c49ef,_0x3b1e3){var _0x4b73f8=[];if(_0x2c49ef&&_0x2c49ef[_0xd1d0('0x25')]>0x0){_0x4b73f8=_['map'](_0x2c49ef,_0x3b1e3);}return _0x4b73f8;}function getCustomFields(_0x33aa2f,_0xf9133f){var _0x2487ed=[];var _0x44dab2={'custom_fields':[]};if(_0x33aa2f[_0xd1d0('0x25')]>0x0){_[_0xd1d0('0x38')](_0x33aa2f,function(_0x559ce5){if(_['includes'](['string','picklist'],_0x559ce5[_0xd1d0('0x39')])&&_0x559ce5[_0xd1d0('0x3a')]&&!_0x559ce5['customField']){_0x44dab2[_0x559ce5[_0xd1d0('0x3a')]['toLowerCase']()]=_0x559ce5[_0xd1d0('0x3b')][_0xd1d0('0x34')]();}else if(_[_0xd1d0('0x3c')]([_0xd1d0('0x3d'),'picklist'],_0x559ce5['type'])&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0x44dab2[_0xd1d0('0x40')][_0xd1d0('0x41')]({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0x559ce5[_0xd1d0('0x3b')][_0xd1d0('0x34')]()});}else if(_0x559ce5[_0xd1d0('0x39')]===_0xd1d0('0x42')&&_0x559ce5[_0xd1d0('0x43')]&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0xf9133f[_0x559ce5['variableName']]&&_0x44dab2[_0xd1d0('0x40')]['push']({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0xf9133f[_0x559ce5[_0xd1d0('0x43')]][_0xd1d0('0x34')]()});}else if(_0x559ce5['type']===_0xd1d0('0x44')&&_0x559ce5[_0xd1d0('0x45')]&&_0x559ce5[_0xd1d0('0x45')]['name']&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0xf9133f[_0x559ce5[_0xd1d0('0x45')][_0xd1d0('0x46')]['toLowerCase']()]&&_0x44dab2[_0xd1d0('0x40')][_0xd1d0('0x41')]({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0xf9133f[_0x559ce5['Variable'][_0xd1d0('0x46')]['toLowerCase']()][_0xd1d0('0x34')]()});}});}return _0x44dab2;}exports[_0xd1d0('0x47')]=function(_0x3abe88,_0x18e2e4,_0x3e79e1,_0x53d611,_0x4f3662,_0x5cda47){var _0x3b9726,_0x49c2bb;_0x5cda47[_0xd1d0('0x10')]=intUtil[_0xd1d0('0x48')](_0x5cda47[_0xd1d0('0x10')]);_0x5cda47[_0xd1d0('0x49')]=intUtil[_0xd1d0('0x48')](_0x5cda47['serverUrl']);if(_0x4f3662&&_0x4f3662[_0xd1d0('0x4a')]){logger['info'](_0xd1d0('0x4b'),_0xd1d0('0x4c'));_0x18e2e4[_0xd1d0('0x4d')]=util[_0xd1d0('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5cda47['serverUrl'],_0x18e2e4[_0xd1d0('0x4e')],md5(_0x18e2e4[_0xd1d0('0x4e')]));}else{_0x18e2e4[_0xd1d0('0x4d')]='';}headers[_0xd1d0('0x4f')]=getAuth(_0x5cda47);return getUser(_0x5cda47,_0x53d611['email'])['then'](function(_0x3c0046){_0x3b9726=_0x3c0046;logger['info']('The\x20User\x20ID\x20is:',_0x3b9726['id']);return getEndUser(_0x5cda47,_0x18e2e4[_0xd1d0('0x50')],_0x18e2e4[_0xd1d0('0x51')]);})['then'](function(_0x133973){_0x49c2bb=_0x133973;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x49c2bb['id']);return getTicket(_0x5cda47,_0x3b9726,_0x49c2bb,_0x3e79e1,_0x18e2e4);})[_0xd1d0('0x16')](function(_0x49e120){if(_0x49e120){logger[_0xd1d0('0xc')](_0xd1d0('0x53'),_0x49e120['id']);switch(_0x5cda47[_0xd1d0('0x39')]){case _0xd1d0('0x54'):logger[_0xd1d0('0xc')]('[QUEUE]',_0xd1d0('0x55'));return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0x56'),_0x5cda47[_0xd1d0('0x10')],_0x3b9726['id'],_0x49e120['id']),'method':_0xd1d0('0x11')});case _0xd1d0('0x57'):logger[_0xd1d0('0xc')](_0xd1d0('0x4b'),_0xd1d0('0x58'));emit(util[_0xd1d0('0xe')](_0xd1d0('0x59'),_0x53d611['name']),_0xd1d0('0x5a'),{'uri':util[_0xd1d0('0xe')](_0xd1d0('0x5b'),_0x5cda47[_0xd1d0('0x10')]['replace'](_0xd1d0('0x5c'),''),_0x49e120['id'])});break;default:logger['error']('[QUEUE]',_0xd1d0('0x5d'));}}})[_0xd1d0('0x5e')](function(_0x567c66){logger['error'](_0xd1d0('0x5f'),util[_0xd1d0('0x60')](_0x567c66,{'showHidden':!![],'depth':null}));});};exports[_0xd1d0('0x61')]=function(_0x55e026,_0x1e70d5,_0x131bd0,_0x2a9d00,_0x4a947d,_0x378a0f,_0x3427b1){var _0x472613,_0x32ed4a;_0x378a0f[_0xd1d0('0x10')]=intUtil[_0xd1d0('0x48')](_0x378a0f['remoteUri']);_0x378a0f[_0xd1d0('0x49')]=intUtil[_0xd1d0('0x48')](_0x378a0f[_0xd1d0('0x49')]);if(_0x3427b1&&_0x3427b1[_0xd1d0('0x62')]&&_0x3427b1[_0xd1d0('0x62')]!==_0xd1d0('0x63')){logger[_0xd1d0('0xc')](_0xd1d0('0x64'),_0xd1d0('0x4c'));_0x1e70d5[_0xd1d0('0x4d')]=util['format'](_0xd1d0('0x65'),_0x378a0f[_0xd1d0('0x49')],_0x1e70d5[_0xd1d0('0x4e')],md5(_0x1e70d5[_0xd1d0('0x4e')]));}headers[_0xd1d0('0x4f')]=getAuth(_0x378a0f);return getUser(_0x378a0f,_0x2a9d00['email'])[_0xd1d0('0x16')](function(_0x140e86){_0x472613=_0x140e86;logger['info'](_0xd1d0('0x66'),_0x472613['id']);return getEndUser(_0x378a0f,_0x1e70d5[_0xd1d0('0x67')],_0x1e70d5[_0xd1d0('0x68')]);})[_0xd1d0('0x16')](function(_0x4ff9d9){_0x32ed4a=_0x4ff9d9;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x32ed4a['id']);return getTicket(_0x378a0f,_0x472613,_0x32ed4a,_0x131bd0,_0x1e70d5);})[_0xd1d0('0x16')](function(_0x5c24a6){if(_0x5c24a6){logger['info']('The\x20Ticket\x20ID\x20is:',_0x5c24a6['id']);switch(_0x378a0f['type']){case _0xd1d0('0x54'):logger[_0xd1d0('0xc')](_0xd1d0('0x64'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0x56'),_0x378a0f[_0xd1d0('0x10')],_0x472613['id'],_0x5c24a6['id']),'method':_0xd1d0('0x11')});case'newTab':logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd1d0('0xe')](_0xd1d0('0x59'),_0x2a9d00[_0xd1d0('0x46')]),_0xd1d0('0x5a'),{'uri':util[_0xd1d0('0xe')](_0xd1d0('0x5b'),_0x378a0f['remoteUri']['replace'](_0xd1d0('0x5c'),''),_0x5c24a6['id'])});break;default:logger[_0xd1d0('0x69')]('[OUTBOUND]',_0xd1d0('0x5d'));}}})[_0xd1d0('0x5e')](function(_0x389886){logger[_0xd1d0('0x69')](_0xd1d0('0x6a'),util[_0xd1d0('0x60')](_0x389886,{'showHidden':!![],'depth':null}));});};exports[_0xd1d0('0x6b')]=function(_0x1a633f,_0x5cb6b7,_0x45c0fb,_0x169ee4,_0xcfdef2,_0x1230ff){var _0x45d9e0,_0x5b34e5;_0x1230ff['remoteUri']=intUtil[_0xd1d0('0x48')](_0x1230ff['remoteUri']);_0x1230ff[_0xd1d0('0x49')]=intUtil['stripTrailingSlash'](_0x1230ff[_0xd1d0('0x49')]);if(_0xcfdef2&&_0xcfdef2['monitor_format']){logger[_0xd1d0('0xc')]('['+_0x5cb6b7[_0xd1d0('0x6c')][_0xd1d0('0x6d')]()+']',_0xd1d0('0x4c'));_0x5cb6b7['recordingURL']=util[_0xd1d0('0xe')](_0xd1d0('0x65'),_0x1230ff[_0xd1d0('0x49')],_0x5cb6b7['uniqueid'],md5(_0x5cb6b7[_0xd1d0('0x4e')]));}else{_0x5cb6b7[_0xd1d0('0x4d')]='';}headers[_0xd1d0('0x4f')]=getAuth(_0x1230ff);return getUser(_0x1230ff)[_0xd1d0('0x16')](function(_0x4f6a05){_0x45d9e0=_0x4f6a05;logger[_0xd1d0('0xc')](_0xd1d0('0x66'),_0x45d9e0['id']);return getEndUser(_0x1230ff,_0x5cb6b7[_0xd1d0('0x50')],_0x5cb6b7[_0xd1d0('0x51')]);})['then'](function(_0x2e3e65){_0x5b34e5=_0x2e3e65;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x5b34e5['id']);return getTicket(_0x1230ff,_0x45d9e0,_0x5b34e5,_0x45c0fb,_0x5cb6b7);})[_0xd1d0('0x16')](function(_0x303348){if(_0x303348){logger[_0xd1d0('0xc')](_0xd1d0('0x53'),_0x303348['id']);}})[_0xd1d0('0x5e')](function(_0x3d0e80){logger['error']('['+_0x5cb6b7[_0xd1d0('0x6c')]['toUpperCase']()+']'+_0xd1d0('0x6e'),util[_0xd1d0('0x60')](_0x3d0e80,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff