// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xfe7a=['toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','../../../../config/environment','../../../../config/logger','zendesk','defaults','redis','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','Subjects','getString','Descriptions','then','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','count','Agent\x20found!','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','type:user\x20role:end-user\x20phone:%s','length','filter','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','forEach','includes','string','picklist','type','customField','nameField','toLowerCase','idField','custom_fields','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','destcalleridnum','newTab','trigger:browser:url','unmanaged','lastevent'];(function(_0x449853,_0x2f6bc6){var _0x4ec99e=function(_0x2d0206){while(--_0x2d0206){_0x449853['push'](_0x449853['shift']());}};_0x4ec99e(++_0x2f6bc6);}(_0xfe7a,0x6d));var _0xafe7=function(_0x5525a7,_0x3437c2){_0x5525a7=_0x5525a7-0x0;var _0x3503dc=_0xfe7a[_0x5525a7];return _0x3503dc;};'use strict';var _=require(_0xafe7('0x0'));var rp=require(_0xafe7('0x1'));var md5=require(_0xafe7('0x2'));var util=require(_0xafe7('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0xafe7('0x4'));var logger=require(_0xafe7('0x5'))(_0xafe7('0x6'));config['redis']=_[_0xafe7('0x7')](config[_0xafe7('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xafe7('0x9'))(new Redis(config['redis']));function emit(_0x1830ee,_0x2c4501,_0x315521){io['to'](_0x1830ee)['emit'](_0x2c4501,_0x315521);}var headers={'Content-Type':'application/json','Accept':_0xafe7('0xa')};function getTicket(_0x1c24cb,_0x4a3471,_0x3939d0,_0x459f28,_0x2b5c1a){logger[_0xafe7('0xb')](_0xafe7('0xc'));return request({'uri':util[_0xafe7('0xd')](_0xafe7('0xe'),_0x1c24cb['remoteUri']),'method':'POST','body':{'ticket':_[_0xafe7('0xf')]({'requester_id':_0x3939d0['id'],'submitter_id':_0x4a3471?_0x4a3471['id']:undefined,'assignee_id':_0x4a3471?_0x4a3471['id']:undefined,'tags':getTags(_0x459f28['Tags'],'name'),'subject':intUtil['getString'](_0x459f28[_0xafe7('0x10')],_0x2b5c1a,'\x20'),'description':intUtil[_0xafe7('0x11')](_0x459f28[_0xafe7('0x12')],_0x2b5c1a,'\x0a'),'comment':{'public':![],'body':intUtil[_0xafe7('0x11')](_0x459f28['Descriptions'],_0x2b5c1a,'\x0a')}},getCustomFields(_0x459f28['Fields'],_0x2b5c1a))}})[_0xafe7('0x13')](function(_0x771799){logger['info'](_0xafe7('0x14'));return _0x771799[_0xafe7('0x15')];});}function getUser(_0x11e2eb,_0x489549){if(intUtil['validateEmail'](_0x489549)){logger[_0xafe7('0xb')](_0xafe7('0x16'),_0x489549);return request({'uri':util['format'](_0xafe7('0x17'),_0x11e2eb[_0xafe7('0x18')]),'qs':{'query':util[_0xafe7('0xd')]('type:user\x20role:agent\x20email:%s',_0x489549)}})[_0xafe7('0x13')](function(_0x5e5619){if(_0x5e5619[_0xafe7('0x19')]){logger['info'](_0xafe7('0x1a'));return _[_0xafe7('0x1b')](_0x5e5619[_0xafe7('0x1c')],{'email':_0x489549,'role':_0xafe7('0x1d')});}else{logger[_0xafe7('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xafe7('0xd')](_0xafe7('0x1e'),_0x11e2eb[_0xafe7('0x18')])})[_0xafe7('0x13')](function(_0x1e4186){logger[_0xafe7('0xb')](_0xafe7('0x1f'));return _0x1e4186[_0xafe7('0x20')];});}});}else{logger[_0xafe7('0xb')](_0xafe7('0x21'));return request({'uri':util[_0xafe7('0xd')](_0xafe7('0x1e'),_0x11e2eb[_0xafe7('0x18')])})[_0xafe7('0x13')](function(_0x2fc60d){logger[_0xafe7('0xb')](_0xafe7('0x1f'));return _0x2fc60d[_0xafe7('0x20')];});}}function getEndUser(_0x16510f,_0x617ad4,_0x1b0962){logger['info']('Searching\x20enduser\x20with\x20phone',_0x1b0962);return request({'uri':util[_0xafe7('0xd')](_0xafe7('0x17'),_0x16510f[_0xafe7('0x18')]),'qs':{'query':util['format'](_0xafe7('0x22'),_0x1b0962)}})[_0xafe7('0x13')](function(_0x427c67){var _0x80c179;if(_0x427c67[_0xafe7('0x1c')][_0xafe7('0x23')]){_0x427c67[_0xafe7('0x1c')]=_[_0xafe7('0x24')](_0x427c67[_0xafe7('0x1c')],{'suspended':![],'role':'end-user'});if(_0x427c67[_0xafe7('0x1c')][_0xafe7('0x23')]){_0x80c179=_['first'](_0x427c67['results']);}}if(_0x80c179){logger[_0xafe7('0xb')](_0xafe7('0x25'));return _0x80c179;}else{logger[_0xafe7('0xb')](_0xafe7('0x26'));return request({'uri':util[_0xafe7('0xd')](_0xafe7('0x27'),_0x16510f[_0xafe7('0x18')]),'method':_0xafe7('0x28'),'body':{'user':{'role':'end-user','name':util[_0xafe7('0xd')](_0xafe7('0x29'),_0x617ad4||_0x1b0962),'phone':_0x1b0962}}})[_0xafe7('0x13')](function(_0x4081e7){logger[_0xafe7('0xb')](_0xafe7('0x2a'));return _0x4081e7[_0xafe7('0x20')];});}});}function getAuth(_0x242380){var _0x24e1a9;if(_0x242380[_0xafe7('0x2b')]===_0xafe7('0x2c')){_0x24e1a9=util[_0xafe7('0xd')](_0xafe7('0x2d'),_0x242380[_0xafe7('0x2e')],_0x242380[_0xafe7('0x2c')]);}else if(_0x242380[_0xafe7('0x2b')]===_0xafe7('0x2f')){_0x24e1a9=util['format'](_0xafe7('0x30'),_0x242380[_0xafe7('0x2e')],_0x242380[_0xafe7('0x2f')]);}return util[_0xafe7('0xd')](_0xafe7('0x31'),new Buffer(_0x24e1a9)[_0xafe7('0x32')](_0xafe7('0x33')));}function request(_0x304747){logger['debug']('[HTTP]',JSON['stringify'](_0x304747));return rp(_[_0xafe7('0x7')](_0x304747,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x3c90e2,_0x1b4929){var _0x398ce8=[];if(_0x3c90e2&&_0x3c90e2['length']>0x0){_0x398ce8=_['map'](_0x3c90e2,_0x1b4929);}return _0x398ce8;}function getCustomFields(_0x3eb37b,_0x35fccc){var _0x19e837=[];var _0x4b8f21={'custom_fields':[]};if(_0x3eb37b['length']>0x0){_[_0xafe7('0x34')](_0x3eb37b,function(_0xeb05da){if(_[_0xafe7('0x35')]([_0xafe7('0x36'),_0xafe7('0x37')],_0xeb05da[_0xafe7('0x38')])&&_0xeb05da['nameField']&&!_0xeb05da[_0xafe7('0x39')]){_0x4b8f21[_0xeb05da[_0xafe7('0x3a')][_0xafe7('0x3b')]()]=_0xeb05da['content'][_0xafe7('0x32')]();}else if(_['includes'](['string','picklist'],_0xeb05da[_0xafe7('0x38')])&&_0xeb05da[_0xafe7('0x3c')]&&_0xeb05da[_0xafe7('0x39')]){_0x4b8f21[_0xafe7('0x3d')][_0xafe7('0x3e')]({'id':_0xeb05da[_0xafe7('0x3c')],'value':_0xeb05da['content'][_0xafe7('0x32')]()});}else if(_0xeb05da['type']===_0xafe7('0x3f')&&_0xeb05da[_0xafe7('0x40')]&&_0xeb05da[_0xafe7('0x3c')]&&_0xeb05da[_0xafe7('0x39')]){_0x35fccc[_0xeb05da[_0xafe7('0x40')]]&&_0x4b8f21['custom_fields'][_0xafe7('0x3e')]({'id':_0xeb05da[_0xafe7('0x3c')],'value':_0x35fccc[_0xeb05da[_0xafe7('0x40')]][_0xafe7('0x32')]()});}else if(_0xeb05da['type']===_0xafe7('0x41')&&_0xeb05da[_0xafe7('0x42')]&&_0xeb05da[_0xafe7('0x42')]['name']&&_0xeb05da[_0xafe7('0x3c')]&&_0xeb05da[_0xafe7('0x39')]){_0x35fccc[_0xeb05da[_0xafe7('0x42')][_0xafe7('0x43')][_0xafe7('0x3b')]()]&&_0x4b8f21['custom_fields'][_0xafe7('0x3e')]({'id':_0xeb05da['idField'],'value':_0x35fccc[_0xeb05da[_0xafe7('0x42')][_0xafe7('0x43')]['toLowerCase']()][_0xafe7('0x32')]()});}});}return _0x4b8f21;}exports[_0xafe7('0x44')]=function(_0x30d273,_0x9c224b,_0x5ecbde,_0x5e29aa,_0x23a03d,_0x462c37){var _0x71c44f,_0x487bc9;_0x462c37[_0xafe7('0x18')]=intUtil[_0xafe7('0x45')](_0x462c37['remoteUri']);_0x462c37[_0xafe7('0x46')]=intUtil['stripTrailingSlash'](_0x462c37['serverUrl']);if(_0x23a03d&&_0x23a03d[_0xafe7('0x47')]){logger[_0xafe7('0xb')](_0xafe7('0x48'),_0xafe7('0x49'));_0x9c224b[_0xafe7('0x4a')]=util[_0xafe7('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x462c37[_0xafe7('0x46')],_0x9c224b[_0xafe7('0x4b')],md5(_0x9c224b['uniqueid']));}else{_0x9c224b[_0xafe7('0x4a')]='';}headers[_0xafe7('0x4c')]=getAuth(_0x462c37);return getUser(_0x462c37,_0x5e29aa['email'])[_0xafe7('0x13')](function(_0x3c2f95){_0x71c44f=_0x3c2f95;logger[_0xafe7('0xb')](_0xafe7('0x4d'),_0x71c44f['id']);return getEndUser(_0x462c37,_0x9c224b[_0xafe7('0x4e')],_0x9c224b[_0xafe7('0x4f')]);})[_0xafe7('0x13')](function(_0x904d36){_0x487bc9=_0x904d36;logger[_0xafe7('0xb')](_0xafe7('0x50'),_0x487bc9['id']);return getTicket(_0x462c37,_0x71c44f,_0x487bc9,_0x5ecbde,_0x9c224b);})[_0xafe7('0x13')](function(_0x178b4b){if(_0x178b4b){logger[_0xafe7('0xb')](_0xafe7('0x51'),_0x178b4b['id']);switch(_0x462c37[_0xafe7('0x38')]){case _0xafe7('0x52'):logger['info'](_0xafe7('0x48'),_0xafe7('0x53'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x462c37[_0xafe7('0x18')],_0x71c44f['id'],_0x178b4b['id']),'method':'POST'});case'newTab':logger['info'](_0xafe7('0x48'),_0xafe7('0x54'));emit(util[_0xafe7('0xd')](_0xafe7('0x55'),_0x5e29aa[_0xafe7('0x43')]),'trigger:browser:url',{'uri':util[_0xafe7('0xd')](_0xafe7('0x56'),_0x462c37[_0xafe7('0x18')][_0xafe7('0x57')](_0xafe7('0x58'),''),_0x178b4b['id'])});break;default:logger[_0xafe7('0x59')]('[QUEUE]',_0xafe7('0x5a'));}}})[_0xafe7('0x5b')](function(_0x252ecf){logger['error'](_0xafe7('0x5c'),util[_0xafe7('0x5d')](_0x252ecf,{'showHidden':!![],'depth':null}));});};exports[_0xafe7('0x5e')]=function(_0x6049fd,_0x5c5604,_0x5ce5b2,_0x326d79,_0x2aa54f,_0x1c10fa,_0x1d66ca){var _0x23a7ec,_0x4dfd6e;_0x1c10fa[_0xafe7('0x18')]=intUtil[_0xafe7('0x45')](_0x1c10fa[_0xafe7('0x18')]);_0x1c10fa['serverUrl']=intUtil[_0xafe7('0x45')](_0x1c10fa['serverUrl']);if(_0x1d66ca&&_0x1d66ca[_0xafe7('0x5f')]&&_0x1d66ca[_0xafe7('0x5f')]!==_0xafe7('0x60')){logger[_0xafe7('0xb')](_0xafe7('0x61'),_0xafe7('0x49'));_0x5c5604['recordingURL']=util['format'](_0xafe7('0x62'),_0x1c10fa[_0xafe7('0x46')],_0x5c5604['uniqueid'],md5(_0x5c5604[_0xafe7('0x4b')]));}headers['Authorization']=getAuth(_0x1c10fa);return getUser(_0x1c10fa,_0x326d79[_0xafe7('0x63')])[_0xafe7('0x13')](function(_0x3e6618){_0x23a7ec=_0x3e6618;logger[_0xafe7('0xb')](_0xafe7('0x4d'),_0x23a7ec['id']);return getEndUser(_0x1c10fa,_0x5c5604['destcalleridname'],_0x5c5604[_0xafe7('0x64')]);})[_0xafe7('0x13')](function(_0x18130f){_0x4dfd6e=_0x18130f;logger[_0xafe7('0xb')](_0xafe7('0x50'),_0x4dfd6e['id']);return getTicket(_0x1c10fa,_0x23a7ec,_0x4dfd6e,_0x5ce5b2,_0x5c5604);})[_0xafe7('0x13')](function(_0x2d1bd2){if(_0x2d1bd2){logger['info']('The\x20Ticket\x20ID\x20is:',_0x2d1bd2['id']);switch(_0x1c10fa[_0xafe7('0x38')]){case'integrationTab':logger[_0xafe7('0xb')](_0xafe7('0x61'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xafe7('0xd')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x1c10fa[_0xafe7('0x18')],_0x23a7ec['id'],_0x2d1bd2['id']),'method':_0xafe7('0x28')});case _0xafe7('0x65'):logger[_0xafe7('0xb')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xafe7('0x55'),_0x326d79[_0xafe7('0x43')]),_0xafe7('0x66'),{'uri':util[_0xafe7('0xd')](_0xafe7('0x56'),_0x1c10fa[_0xafe7('0x18')][_0xafe7('0x57')](_0xafe7('0x58'),''),_0x2d1bd2['id'])});break;default:logger['error'](_0xafe7('0x61'),_0xafe7('0x5a'));}}})[_0xafe7('0x5b')](function(_0x13e0e1){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0xafe7('0x5d')](_0x13e0e1,{'showHidden':!![],'depth':null}));});};exports[_0xafe7('0x67')]=function(_0x2dd6a3,_0x43b631,_0x1edcc5,_0x346171,_0x1dd287,_0x44f38c){var _0x3f5e9a,_0x1d7a64;_0x44f38c[_0xafe7('0x18')]=intUtil[_0xafe7('0x45')](_0x44f38c[_0xafe7('0x18')]);_0x44f38c[_0xafe7('0x46')]=intUtil[_0xafe7('0x45')](_0x44f38c['serverUrl']);if(_0x1dd287&&_0x1dd287[_0xafe7('0x47')]){logger[_0xafe7('0xb')]('['+_0x43b631['lastevent']['toUpperCase']()+']',_0xafe7('0x49'));_0x43b631[_0xafe7('0x4a')]=util['format'](_0xafe7('0x62'),_0x44f38c['serverUrl'],_0x43b631[_0xafe7('0x4b')],md5(_0x43b631['uniqueid']));}else{_0x43b631[_0xafe7('0x4a')]='';}headers['Authorization']=getAuth(_0x44f38c);return getUser(_0x44f38c)[_0xafe7('0x13')](function(_0x1e105e){_0x3f5e9a=_0x1e105e;logger[_0xafe7('0xb')](_0xafe7('0x4d'),_0x3f5e9a['id']);return getEndUser(_0x44f38c,_0x43b631[_0xafe7('0x4e')],_0x43b631[_0xafe7('0x4f')]);})[_0xafe7('0x13')](function(_0x187a1d){_0x1d7a64=_0x187a1d;logger[_0xafe7('0xb')]('The\x20Enduser\x20ID\x20is:',_0x1d7a64['id']);return getTicket(_0x44f38c,_0x3f5e9a,_0x1d7a64,_0x1edcc5,_0x43b631);})[_0xafe7('0x13')](function(_0x5ee886){if(_0x5ee886){logger[_0xafe7('0xb')]('The\x20Ticket\x20ID\x20is:',_0x5ee886['id']);}})[_0xafe7('0x5b')](function(_0x27c6ff){logger['error']('['+_0x43b631[_0xafe7('0x68')][_0xafe7('0x69')]()+']'+_0xafe7('0x6a'),util[_0xafe7('0x5d')](_0x27c6ff,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff