// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1652=['forEach','picklist','nameField','customField','toLowerCase','content','string','type','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','destcalleridname','integrationTab','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','remoteUri','POST','Tags','name','getString','Subjects','Descriptions','Fields','Ticket\x20created!','validateEmail','type:user\x20role:agent\x20email:%s','then','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','password','%s:%s','authType','token','toString','base64','debug','stringify','map'];(function(_0x14add3,_0x13ce8d){var _0x4a174f=function(_0x2b3ed7){while(--_0x2b3ed7){_0x14add3['push'](_0x14add3['shift']());}};_0x4a174f(++_0x13ce8d);}(_0x1652,0x174));var _0x2165=function(_0x110ea8,_0xacb6fa){_0x110ea8=_0x110ea8-0x0;var _0x4073cf=_0x1652[_0x110ea8];return _0x4073cf;};'use strict';var _=require(_0x2165('0x0'));var rp=require(_0x2165('0x1'));var md5=require(_0x2165('0x2'));var util=require(_0x2165('0x3'));var Redis=require(_0x2165('0x4'));var intUtil=require(_0x2165('0x5'));var config=require(_0x2165('0x6'));var logger=require(_0x2165('0x7'))(_0x2165('0x8'));config[_0x2165('0x9')]=_[_0x2165('0xa')](config[_0x2165('0x9')],{'host':_0x2165('0xb'),'port':0x18eb});var io=require(_0x2165('0xc'))(new Redis(config[_0x2165('0x9')]));function emit(_0x38153d,_0x151733,_0x22f17b){io['to'](_0x38153d)['emit'](_0x151733,_0x22f17b);}var headers={'Content-Type':_0x2165('0xd'),'Accept':_0x2165('0xd')};function getTicket(_0x54fb9a,_0x1711cd,_0x2907d8,_0x456cc9,_0x4b4130){logger[_0x2165('0xe')](_0x2165('0xf'));return request({'uri':util[_0x2165('0x10')]('%s/tickets.json',_0x54fb9a[_0x2165('0x11')]),'method':_0x2165('0x12'),'body':{'ticket':_['merge']({'requester_id':_0x2907d8['id'],'submitter_id':_0x1711cd?_0x1711cd['id']:undefined,'assignee_id':_0x1711cd?_0x1711cd['id']:undefined,'tags':getTags(_0x456cc9[_0x2165('0x13')],_0x2165('0x14')),'subject':intUtil[_0x2165('0x15')](_0x456cc9[_0x2165('0x16')],_0x4b4130,'\x20'),'description':intUtil[_0x2165('0x15')](_0x456cc9[_0x2165('0x17')],_0x4b4130,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x456cc9[_0x2165('0x17')],_0x4b4130,'\x0a')}},getCustomFields(_0x456cc9[_0x2165('0x18')],_0x4b4130))}})['then'](function(_0x25b55d){logger['info'](_0x2165('0x19'));return _0x25b55d['ticket'];});}function getUser(_0x4d68a1,_0x5ebdb0){if(intUtil[_0x2165('0x1a')](_0x5ebdb0)){logger[_0x2165('0xe')]('Getting\x20agent\x20with\x20email',_0x5ebdb0);return request({'uri':util[_0x2165('0x10')]('%s/search.json',_0x4d68a1[_0x2165('0x11')]),'qs':{'query':util['format'](_0x2165('0x1b'),_0x5ebdb0)}})[_0x2165('0x1c')](function(_0x26e37b){if(_0x26e37b[_0x2165('0x1d')]){logger[_0x2165('0xe')]('Agent\x20found!');return _[_0x2165('0x1e')](_0x26e37b[_0x2165('0x1f')],{'email':_0x5ebdb0,'role':_0x2165('0x20')});}else{logger[_0x2165('0xe')](_0x2165('0x21'));return request({'uri':util[_0x2165('0x10')]('%s/users/me.json',_0x4d68a1[_0x2165('0x11')])})[_0x2165('0x1c')](function(_0x4bdee0){logger['info'](_0x2165('0x22'));return _0x4bdee0['user'];});}});}else{logger[_0x2165('0xe')](_0x2165('0x21'));return request({'uri':util[_0x2165('0x10')](_0x2165('0x23'),_0x4d68a1[_0x2165('0x11')])})[_0x2165('0x1c')](function(_0x1da019){logger['info'](_0x2165('0x22'));return _0x1da019[_0x2165('0x24')];});}}function getEndUser(_0x40fe26,_0x400333,_0x5146ba){logger['info'](_0x2165('0x25'),_0x5146ba);return request({'uri':util[_0x2165('0x10')]('%s/search.json',_0x40fe26['remoteUri']),'qs':{'query':util[_0x2165('0x10')](_0x2165('0x26'),_0x5146ba)}})['then'](function(_0xdb6f){var _0x4b24c2;if(_0xdb6f[_0x2165('0x1f')][_0x2165('0x27')]){_0xdb6f[_0x2165('0x1f')]=_['filter'](_0xdb6f['results'],{'suspended':![],'role':_0x2165('0x28')});if(_0xdb6f[_0x2165('0x1f')][_0x2165('0x27')]){_0x4b24c2=_[_0x2165('0x29')](_0xdb6f['results']);}}if(_0x4b24c2){logger['info'](_0x2165('0x2a'));return _0x4b24c2;}else{logger['info'](_0x2165('0x2b'));return request({'uri':util[_0x2165('0x10')](_0x2165('0x2c'),_0x40fe26[_0x2165('0x11')]),'method':_0x2165('0x12'),'body':{'user':{'role':_0x2165('0x28'),'name':util[_0x2165('0x10')](_0x2165('0x2d'),_0x400333||_0x5146ba),'phone':_0x5146ba}}})['then'](function(_0x123432){logger[_0x2165('0xe')](_0x2165('0x2e'));return _0x123432[_0x2165('0x24')];});}});}function getAuth(_0x52a477){var _0x2cc950;if(_0x52a477['authType']===_0x2165('0x2f')){_0x2cc950=util[_0x2165('0x10')](_0x2165('0x30'),_0x52a477['username'],_0x52a477[_0x2165('0x2f')]);}else if(_0x52a477[_0x2165('0x31')]===_0x2165('0x32')){_0x2cc950=util[_0x2165('0x10')]('%s/token:%s',_0x52a477['username'],_0x52a477[_0x2165('0x32')]);}return util[_0x2165('0x10')]('Basic\x20%s',new Buffer(_0x2cc950)[_0x2165('0x33')](_0x2165('0x34')));}function request(_0x260c83){logger[_0x2165('0x35')]('[HTTP]',JSON[_0x2165('0x36')](_0x260c83));return rp(_[_0x2165('0xa')](_0x260c83,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x3908dd,_0xe0171b){var _0x9fa8bb=[];if(_0x3908dd&&_0x3908dd[_0x2165('0x27')]>0x0){_0x9fa8bb=_[_0x2165('0x37')](_0x3908dd,_0xe0171b);}return _0x9fa8bb;}function getCustomFields(_0x4cf4dc,_0x3b1876){var _0x498666=[];var _0xef4a44={'custom_fields':[]};if(_0x4cf4dc['length']>0x0){_[_0x2165('0x38')](_0x4cf4dc,function(_0xe1bf7d){if(_['includes'](['string',_0x2165('0x39')],_0xe1bf7d['type'])&&_0xe1bf7d[_0x2165('0x3a')]&&!_0xe1bf7d[_0x2165('0x3b')]){_0xef4a44[_0xe1bf7d[_0x2165('0x3a')][_0x2165('0x3c')]()]=_0xe1bf7d[_0x2165('0x3d')][_0x2165('0x33')]();}else if(_['includes']([_0x2165('0x3e'),'picklist'],_0xe1bf7d[_0x2165('0x3f')])&&_0xe1bf7d[_0x2165('0x40')]&&_0xe1bf7d[_0x2165('0x3b')]){_0xef4a44[_0x2165('0x41')][_0x2165('0x42')]({'id':_0xe1bf7d[_0x2165('0x40')],'value':_0xe1bf7d['content'][_0x2165('0x33')]()});}else if(_0xe1bf7d[_0x2165('0x3f')]===_0x2165('0x43')&&_0xe1bf7d[_0x2165('0x44')]&&_0xe1bf7d[_0x2165('0x40')]&&_0xe1bf7d[_0x2165('0x3b')]){_0x3b1876[_0xe1bf7d[_0x2165('0x44')]]&&_0xef4a44[_0x2165('0x41')][_0x2165('0x42')]({'id':_0xe1bf7d['idField'],'value':_0x3b1876[_0xe1bf7d[_0x2165('0x44')]][_0x2165('0x33')]()});}else if(_0xe1bf7d['type']===_0x2165('0x45')&&_0xe1bf7d['Variable']&&_0xe1bf7d['Variable'][_0x2165('0x14')]&&_0xe1bf7d['idField']&&_0xe1bf7d[_0x2165('0x3b')]){_0x3b1876[_0xe1bf7d[_0x2165('0x46')]['name']['toLowerCase']()]&&_0xef4a44[_0x2165('0x41')][_0x2165('0x42')]({'id':_0xe1bf7d[_0x2165('0x40')],'value':_0x3b1876[_0xe1bf7d[_0x2165('0x46')][_0x2165('0x14')][_0x2165('0x3c')]()][_0x2165('0x33')]()});}});}return _0xef4a44;}exports[_0x2165('0x47')]=function(_0x2fce0a,_0x535656,_0x45e95b,_0x2b4e58,_0x173591,_0x574845){var _0x5c4aa,_0x4b53d5;_0x574845[_0x2165('0x11')]=intUtil['stripTrailingSlash'](_0x574845[_0x2165('0x11')]);_0x574845['serverUrl']=intUtil[_0x2165('0x48')](_0x574845[_0x2165('0x49')]);if(_0x173591&&_0x173591['monitor_format']){logger[_0x2165('0xe')](_0x2165('0x4a'),_0x2165('0x4b'));_0x535656[_0x2165('0x4c')]=util['format'](_0x2165('0x4d'),_0x574845[_0x2165('0x49')],_0x535656[_0x2165('0x4e')],md5(_0x535656[_0x2165('0x4e')]));}else{_0x535656[_0x2165('0x4c')]='';}headers[_0x2165('0x4f')]=getAuth(_0x574845);return getUser(_0x574845,_0x2b4e58['email'])['then'](function(_0x5bd1a3){_0x5c4aa=_0x5bd1a3;logger[_0x2165('0xe')](_0x2165('0x50'),_0x5c4aa['id']);return getEndUser(_0x574845,_0x535656[_0x2165('0x51')],_0x535656['calleridnum']);})[_0x2165('0x1c')](function(_0x1456dc){_0x4b53d5=_0x1456dc;logger[_0x2165('0xe')](_0x2165('0x52'),_0x4b53d5['id']);return getTicket(_0x574845,_0x5c4aa,_0x4b53d5,_0x45e95b,_0x535656);})[_0x2165('0x1c')](function(_0x4a3de2){if(_0x4a3de2){logger[_0x2165('0xe')](_0x2165('0x53'),_0x4a3de2['id']);switch(_0x574845[_0x2165('0x3f')]){case'integrationTab':logger['info'](_0x2165('0x4a'),_0x2165('0x54'));return request({'uri':util['format'](_0x2165('0x55'),_0x574845[_0x2165('0x11')],_0x5c4aa['id'],_0x4a3de2['id']),'method':_0x2165('0x12')});case _0x2165('0x56'):logger['info']('[QUEUE]',_0x2165('0x57'));emit(util['format'](_0x2165('0x58'),_0x2b4e58[_0x2165('0x14')]),_0x2165('0x59'),{'uri':util[_0x2165('0x10')](_0x2165('0x5a'),_0x574845[_0x2165('0x11')][_0x2165('0x5b')](_0x2165('0x5c'),''),_0x4a3de2['id'])});break;default:logger[_0x2165('0x5d')]('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x2165('0x5e')](function(_0xff47c5){logger[_0x2165('0x5d')](_0x2165('0x5f'),util[_0x2165('0x60')](_0xff47c5,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x294f1f,_0x51ee79,_0xf151a3,_0x2365dd,_0x32ead0,_0x338632,_0x45493c){var _0x580a30,_0x30e070;_0x338632['remoteUri']=intUtil['stripTrailingSlash'](_0x338632[_0x2165('0x11')]);_0x338632[_0x2165('0x49')]=intUtil[_0x2165('0x48')](_0x338632['serverUrl']);if(_0x45493c&&_0x45493c['recordingFormat']&&_0x45493c[_0x2165('0x61')]!==_0x2165('0x62')){logger[_0x2165('0xe')](_0x2165('0x63'),_0x2165('0x4b'));_0x51ee79[_0x2165('0x4c')]=util[_0x2165('0x10')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x338632[_0x2165('0x49')],_0x51ee79[_0x2165('0x4e')],md5(_0x51ee79[_0x2165('0x4e')]));}headers[_0x2165('0x4f')]=getAuth(_0x338632);return getUser(_0x338632,_0x2365dd['email'])[_0x2165('0x1c')](function(_0x24ad68){_0x580a30=_0x24ad68;logger['info']('The\x20User\x20ID\x20is:',_0x580a30['id']);return getEndUser(_0x338632,_0x51ee79[_0x2165('0x64')],_0x51ee79['destcalleridnum']);})['then'](function(_0x23ea83){_0x30e070=_0x23ea83;logger[_0x2165('0xe')](_0x2165('0x52'),_0x30e070['id']);return getTicket(_0x338632,_0x580a30,_0x30e070,_0xf151a3,_0x51ee79);})[_0x2165('0x1c')](function(_0x8d1718){if(_0x8d1718){logger[_0x2165('0xe')](_0x2165('0x53'),_0x8d1718['id']);switch(_0x338632[_0x2165('0x3f')]){case _0x2165('0x65'):logger[_0x2165('0xe')](_0x2165('0x63'),_0x2165('0x54'));return request({'uri':util[_0x2165('0x10')](_0x2165('0x55'),_0x338632['remoteUri'],_0x580a30['id'],_0x8d1718['id']),'method':'POST'});case _0x2165('0x56'):logger[_0x2165('0xe')](_0x2165('0x63'),_0x2165('0x57'));emit(util[_0x2165('0x10')]('user:%s',_0x2365dd['name']),_0x2165('0x59'),{'uri':util[_0x2165('0x10')](_0x2165('0x5a'),_0x338632[_0x2165('0x11')][_0x2165('0x5b')](_0x2165('0x5c'),''),_0x8d1718['id'])});break;default:logger['error'](_0x2165('0x63'),_0x2165('0x66'));}}})[_0x2165('0x5e')](function(_0x5945ba){logger[_0x2165('0x5d')](_0x2165('0x67'),util[_0x2165('0x60')](_0x5945ba,{'showHidden':!![],'depth':null}));});};exports[_0x2165('0x68')]=function(_0x5adb69,_0x3a43da,_0xc74eb6,_0x257f75,_0x50ff16,_0x47030e){var _0x56888e,_0x4e4631;_0x47030e[_0x2165('0x11')]=intUtil[_0x2165('0x48')](_0x47030e[_0x2165('0x11')]);_0x47030e['serverUrl']=intUtil[_0x2165('0x48')](_0x47030e[_0x2165('0x49')]);if(_0x50ff16&&_0x50ff16['monitor_format']){logger[_0x2165('0xe')]('['+_0x3a43da[_0x2165('0x69')]['toUpperCase']()+']',_0x2165('0x4b'));_0x3a43da[_0x2165('0x4c')]=util[_0x2165('0x10')](_0x2165('0x4d'),_0x47030e[_0x2165('0x49')],_0x3a43da[_0x2165('0x4e')],md5(_0x3a43da[_0x2165('0x4e')]));}else{_0x3a43da['recordingURL']='';}headers[_0x2165('0x4f')]=getAuth(_0x47030e);return getUser(_0x47030e)[_0x2165('0x1c')](function(_0x57efab){_0x56888e=_0x57efab;logger[_0x2165('0xe')]('The\x20User\x20ID\x20is:',_0x56888e['id']);return getEndUser(_0x47030e,_0x3a43da[_0x2165('0x51')],_0x3a43da['calleridnum']);})[_0x2165('0x1c')](function(_0x20a1ff){_0x4e4631=_0x20a1ff;logger[_0x2165('0xe')](_0x2165('0x52'),_0x4e4631['id']);return getTicket(_0x47030e,_0x56888e,_0x4e4631,_0xc74eb6,_0x3a43da);})[_0x2165('0x1c')](function(_0xa17016){if(_0xa17016){logger[_0x2165('0xe')](_0x2165('0x53'),_0xa17016['id']);}})[_0x2165('0x5e')](function(_0xfc4f3f){logger[_0x2165('0x5d')]('['+_0x3a43da['lastevent']['toUpperCase']()+']'+_0x2165('0x6a'),util[_0x2165('0x60')](_0xfc4f3f,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x9fb7=['info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','Subjects','getString','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','%s/users.json','Caller\x20-\x20%s','password','%s:%s','username','authType','token','%s/token:%s','toString','[HTTP]','GET','map','forEach','includes','string','picklist','type','nameField','toLowerCase','content','customField','custom_fields','idField','variable','variableName','push','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','Authorization','email','destcalleridname','destcalleridnum','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','/api/v2','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','./util','../../../../config/environment','zendesk','defaults','redis','emit','application/json'];(function(_0x2beb41,_0x38b319){var _0x87c8c8=function(_0x3e4b66){while(--_0x3e4b66){_0x2beb41['push'](_0x2beb41['shift']());}};_0x87c8c8(++_0x38b319);}(_0x9fb7,0x65));var _0x79fb=function(_0x4a7631,_0x2c85b9){_0x4a7631=_0x4a7631-0x0;var _0x1a5a6f=_0x9fb7[_0x4a7631];return _0x1a5a6f;};'use strict';var _=require(_0x79fb('0x0'));var rp=require(_0x79fb('0x1'));var md5=require(_0x79fb('0x2'));var util=require(_0x79fb('0x3'));var Redis=require('ioredis');var intUtil=require(_0x79fb('0x4'));var config=require(_0x79fb('0x5'));var logger=require('../../../../config/logger')(_0x79fb('0x6'));config['redis']=_[_0x79fb('0x7')](config[_0x79fb('0x8')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x79fb('0x8')]));function emit(_0x2de202,_0x207bad,_0x327ed0){io['to'](_0x2de202)[_0x79fb('0x9')](_0x207bad,_0x327ed0);}var headers={'Content-Type':_0x79fb('0xa'),'Accept':_0x79fb('0xa')};function getTicket(_0x52f209,_0x4060aa,_0x2b20ac,_0x126b1d,_0x54a39b){logger[_0x79fb('0xb')](_0x79fb('0xc'));return request({'uri':util[_0x79fb('0xd')](_0x79fb('0xe'),_0x52f209[_0x79fb('0xf')]),'method':_0x79fb('0x10'),'body':{'ticket':_[_0x79fb('0x11')]({'requester_id':_0x2b20ac['id'],'submitter_id':_0x4060aa?_0x4060aa['id']:undefined,'assignee_id':_0x4060aa?_0x4060aa['id']:undefined,'tags':getTags(_0x126b1d[_0x79fb('0x12')],_0x79fb('0x13')),'subject':intUtil['getString'](_0x126b1d[_0x79fb('0x14')],_0x54a39b,'\x20'),'description':intUtil[_0x79fb('0x15')](_0x126b1d[_0x79fb('0x16')],_0x54a39b,'\x0a'),'comment':{'public':![],'body':intUtil[_0x79fb('0x15')](_0x126b1d[_0x79fb('0x16')],_0x54a39b,'\x0a')}},getCustomFields(_0x126b1d[_0x79fb('0x17')],_0x54a39b))}})[_0x79fb('0x18')](function(_0x338b03){logger[_0x79fb('0xb')](_0x79fb('0x19'));return _0x338b03[_0x79fb('0x1a')];});}function getUser(_0x15f98c,_0x2e8c1c){if(intUtil[_0x79fb('0x1b')](_0x2e8c1c)){logger['info'](_0x79fb('0x1c'),_0x2e8c1c);return request({'uri':util['format'](_0x79fb('0x1d'),_0x15f98c['remoteUri']),'qs':{'query':util[_0x79fb('0xd')](_0x79fb('0x1e'),_0x2e8c1c)}})['then'](function(_0x3c08a9){if(_0x3c08a9['count']){logger[_0x79fb('0xb')](_0x79fb('0x1f'));return _[_0x79fb('0x20')](_0x3c08a9[_0x79fb('0x21')],{'email':_0x2e8c1c,'role':_0x79fb('0x22')});}else{logger[_0x79fb('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x79fb('0xd')](_0x79fb('0x23'),_0x15f98c['remoteUri'])})[_0x79fb('0x18')](function(_0x29c3fe){logger['info'](_0x79fb('0x24'));return _0x29c3fe[_0x79fb('0x25')];});}});}else{logger[_0x79fb('0xb')](_0x79fb('0x26'));return request({'uri':util['format'](_0x79fb('0x23'),_0x15f98c[_0x79fb('0xf')])})[_0x79fb('0x18')](function(_0x313f57){logger['info']('Admin\x20account\x20selected.');return _0x313f57['user'];});}}function getEndUser(_0x546001,_0x169f6a,_0x531a2f){logger[_0x79fb('0xb')]('Searching\x20enduser\x20with\x20phone',_0x531a2f);return request({'uri':util[_0x79fb('0xd')](_0x79fb('0x1d'),_0x546001['remoteUri']),'qs':{'query':util[_0x79fb('0xd')](_0x79fb('0x27'),_0x531a2f)}})[_0x79fb('0x18')](function(_0x34cd34){var _0x59fa11;if(_0x34cd34[_0x79fb('0x21')][_0x79fb('0x28')]){_0x34cd34['results']=_[_0x79fb('0x29')](_0x34cd34[_0x79fb('0x21')],{'suspended':![],'role':_0x79fb('0x2a')});if(_0x34cd34[_0x79fb('0x21')]['length']){_0x59fa11=_['first'](_0x34cd34[_0x79fb('0x21')]);}}if(_0x59fa11){logger[_0x79fb('0xb')]('Enduser\x20found!');return _0x59fa11;}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x79fb('0xd')](_0x79fb('0x2b'),_0x546001[_0x79fb('0xf')]),'method':'POST','body':{'user':{'role':_0x79fb('0x2a'),'name':util['format'](_0x79fb('0x2c'),_0x169f6a||_0x531a2f),'phone':_0x531a2f}}})['then'](function(_0x265339){logger[_0x79fb('0xb')]('Enduser\x20created.');return _0x265339[_0x79fb('0x25')];});}});}function getAuth(_0x10f3db){var _0xb5a3eb;if(_0x10f3db['authType']===_0x79fb('0x2d')){_0xb5a3eb=util[_0x79fb('0xd')](_0x79fb('0x2e'),_0x10f3db[_0x79fb('0x2f')],_0x10f3db[_0x79fb('0x2d')]);}else if(_0x10f3db[_0x79fb('0x30')]===_0x79fb('0x31')){_0xb5a3eb=util[_0x79fb('0xd')](_0x79fb('0x32'),_0x10f3db[_0x79fb('0x2f')],_0x10f3db[_0x79fb('0x31')]);}return util[_0x79fb('0xd')]('Basic\x20%s',new Buffer(_0xb5a3eb)[_0x79fb('0x33')]('base64'));}function request(_0x26d68a){logger['debug'](_0x79fb('0x34'),JSON['stringify'](_0x26d68a));return rp(_[_0x79fb('0x7')](_0x26d68a,{'method':_0x79fb('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x47b7af,_0x2fc7db){var _0x2391dc=[];if(_0x47b7af&&_0x47b7af[_0x79fb('0x28')]>0x0){_0x2391dc=_[_0x79fb('0x36')](_0x47b7af,_0x2fc7db);}return _0x2391dc;}function getCustomFields(_0xe51ad2,_0x46431f){var _0x338528=[];var _0x47c565={'custom_fields':[]};if(_0xe51ad2[_0x79fb('0x28')]>0x0){_[_0x79fb('0x37')](_0xe51ad2,function(_0x1d5250){if(_[_0x79fb('0x38')]([_0x79fb('0x39'),_0x79fb('0x3a')],_0x1d5250[_0x79fb('0x3b')])&&_0x1d5250[_0x79fb('0x3c')]&&!_0x1d5250['customField']){_0x47c565[_0x1d5250[_0x79fb('0x3c')][_0x79fb('0x3d')]()]=_0x1d5250[_0x79fb('0x3e')][_0x79fb('0x33')]();}else if(_[_0x79fb('0x38')](['string','picklist'],_0x1d5250[_0x79fb('0x3b')])&&_0x1d5250['idField']&&_0x1d5250[_0x79fb('0x3f')]){_0x47c565[_0x79fb('0x40')]['push']({'id':_0x1d5250[_0x79fb('0x41')],'value':_0x1d5250[_0x79fb('0x3e')][_0x79fb('0x33')]()});}else if(_0x1d5250['type']===_0x79fb('0x42')&&_0x1d5250[_0x79fb('0x43')]&&_0x1d5250[_0x79fb('0x41')]&&_0x1d5250[_0x79fb('0x3f')]){_0x46431f[_0x1d5250[_0x79fb('0x43')]]&&_0x47c565[_0x79fb('0x40')][_0x79fb('0x44')]({'id':_0x1d5250[_0x79fb('0x41')],'value':_0x46431f[_0x1d5250[_0x79fb('0x43')]][_0x79fb('0x33')]()});}else if(_0x1d5250['type']==='customVariable'&&_0x1d5250['Variable']&&_0x1d5250[_0x79fb('0x45')]['name']&&_0x1d5250['idField']&&_0x1d5250[_0x79fb('0x3f')]){_0x46431f[_0x1d5250['Variable'][_0x79fb('0x13')]['toLowerCase']()]&&_0x47c565[_0x79fb('0x40')][_0x79fb('0x44')]({'id':_0x1d5250[_0x79fb('0x41')],'value':_0x46431f[_0x1d5250['Variable'][_0x79fb('0x13')]['toLowerCase']()][_0x79fb('0x33')]()});}});}return _0x47c565;}exports[_0x79fb('0x46')]=function(_0x1c8e82,_0x4fa7bc,_0xd91bb1,_0x28a3f4,_0x3f3c79,_0x57e0c3){var _0xb931d8,_0x4ac103;_0x57e0c3[_0x79fb('0xf')]=intUtil[_0x79fb('0x47')](_0x57e0c3[_0x79fb('0xf')]);_0x57e0c3[_0x79fb('0x48')]=intUtil['stripTrailingSlash'](_0x57e0c3[_0x79fb('0x48')]);if(_0x3f3c79&&_0x3f3c79[_0x79fb('0x49')]){logger[_0x79fb('0xb')](_0x79fb('0x4a'),_0x79fb('0x4b'));_0x4fa7bc[_0x79fb('0x4c')]=util[_0x79fb('0xd')](_0x79fb('0x4d'),_0x57e0c3['serverUrl'],_0x4fa7bc[_0x79fb('0x4e')],md5(_0x4fa7bc[_0x79fb('0x4e')]));}else{_0x4fa7bc[_0x79fb('0x4c')]='';}headers['Authorization']=getAuth(_0x57e0c3);return getUser(_0x57e0c3,_0x28a3f4['email'])['then'](function(_0x1dfba3){_0xb931d8=_0x1dfba3;logger[_0x79fb('0xb')](_0x79fb('0x4f'),_0xb931d8['id']);return getEndUser(_0x57e0c3,_0x4fa7bc[_0x79fb('0x50')],_0x4fa7bc[_0x79fb('0x51')]);})[_0x79fb('0x18')](function(_0x2ac4f9){_0x4ac103=_0x2ac4f9;logger[_0x79fb('0xb')](_0x79fb('0x52'),_0x4ac103['id']);return getTicket(_0x57e0c3,_0xb931d8,_0x4ac103,_0xd91bb1,_0x4fa7bc);})[_0x79fb('0x18')](function(_0x4a2472){if(_0x4a2472){logger['info'](_0x79fb('0x53'),_0x4a2472['id']);switch(_0x57e0c3['type']){case _0x79fb('0x54'):logger[_0x79fb('0xb')](_0x79fb('0x4a'),_0x79fb('0x55'));return request({'uri':util[_0x79fb('0xd')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x57e0c3[_0x79fb('0xf')],_0xb931d8['id'],_0x4a2472['id']),'method':_0x79fb('0x10')});case _0x79fb('0x56'):logger[_0x79fb('0xb')]('[QUEUE]',_0x79fb('0x57'));emit(util[_0x79fb('0xd')]('user:%s',_0x28a3f4[_0x79fb('0x13')]),'trigger:browser:url',{'uri':util[_0x79fb('0xd')](_0x79fb('0x58'),_0x57e0c3[_0x79fb('0xf')][_0x79fb('0x59')]('/api/v2',''),_0x4a2472['id'])});break;default:logger[_0x79fb('0x5a')](_0x79fb('0x4a'),_0x79fb('0x5b'));}}})['catch'](function(_0xcd7e42){logger['error'](_0x79fb('0x5c'),util[_0x79fb('0x5d')](_0xcd7e42,{'showHidden':!![],'depth':null}));});};exports[_0x79fb('0x5e')]=function(_0x27aeea,_0x3d1f23,_0x499181,_0x50fb5d,_0x25a456,_0xb17460,_0x413b8a){var _0x1931e8,_0x2e2f58;_0xb17460[_0x79fb('0xf')]=intUtil['stripTrailingSlash'](_0xb17460[_0x79fb('0xf')]);_0xb17460[_0x79fb('0x48')]=intUtil[_0x79fb('0x47')](_0xb17460[_0x79fb('0x48')]);if(_0x413b8a&&_0x413b8a[_0x79fb('0x5f')]&&_0x413b8a[_0x79fb('0x5f')]!==_0x79fb('0x60')){logger[_0x79fb('0xb')]('[OUTBOUND]',_0x79fb('0x4b'));_0x3d1f23[_0x79fb('0x4c')]=util[_0x79fb('0xd')](_0x79fb('0x4d'),_0xb17460[_0x79fb('0x48')],_0x3d1f23['uniqueid'],md5(_0x3d1f23[_0x79fb('0x4e')]));}headers[_0x79fb('0x61')]=getAuth(_0xb17460);return getUser(_0xb17460,_0x50fb5d[_0x79fb('0x62')])[_0x79fb('0x18')](function(_0x4ab55e){_0x1931e8=_0x4ab55e;logger['info'](_0x79fb('0x4f'),_0x1931e8['id']);return getEndUser(_0xb17460,_0x3d1f23[_0x79fb('0x63')],_0x3d1f23[_0x79fb('0x64')]);})['then'](function(_0x21a827){_0x2e2f58=_0x21a827;logger['info'](_0x79fb('0x52'),_0x2e2f58['id']);return getTicket(_0xb17460,_0x1931e8,_0x2e2f58,_0x499181,_0x3d1f23);})[_0x79fb('0x18')](function(_0x17550d){if(_0x17550d){logger[_0x79fb('0xb')](_0x79fb('0x53'),_0x17550d['id']);switch(_0xb17460[_0x79fb('0x3b')]){case _0x79fb('0x54'):logger['info'](_0x79fb('0x65'),_0x79fb('0x55'));return request({'uri':util['format'](_0x79fb('0x66'),_0xb17460['remoteUri'],_0x1931e8['id'],_0x17550d['id']),'method':'POST'});case _0x79fb('0x56'):logger[_0x79fb('0xb')](_0x79fb('0x65'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x79fb('0xd')](_0x79fb('0x67'),_0x50fb5d[_0x79fb('0x13')]),_0x79fb('0x68'),{'uri':util[_0x79fb('0xd')]('%s/agent/tickets/%s',_0xb17460[_0x79fb('0xf')][_0x79fb('0x59')](_0x79fb('0x69'),''),_0x17550d['id'])});break;default:logger[_0x79fb('0x5a')](_0x79fb('0x65'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x79fb('0x6a')](function(_0x5c2639){logger[_0x79fb('0x5a')](_0x79fb('0x6b'),util[_0x79fb('0x5d')](_0x5c2639,{'showHidden':!![],'depth':null}));});};exports[_0x79fb('0x6c')]=function(_0x2ff2ad,_0x173465,_0x5500ac,_0x12918a,_0x557318,_0x272707){var _0x5646bb,_0x13d7e0;_0x272707['remoteUri']=intUtil[_0x79fb('0x47')](_0x272707['remoteUri']);_0x272707[_0x79fb('0x48')]=intUtil['stripTrailingSlash'](_0x272707['serverUrl']);if(_0x557318&&_0x557318[_0x79fb('0x49')]){logger['info']('['+_0x173465[_0x79fb('0x6d')][_0x79fb('0x6e')]()+']','Recording\x20is\x20enabled!');_0x173465['recordingURL']=util[_0x79fb('0xd')](_0x79fb('0x4d'),_0x272707[_0x79fb('0x48')],_0x173465[_0x79fb('0x4e')],md5(_0x173465[_0x79fb('0x4e')]));}else{_0x173465[_0x79fb('0x4c')]='';}headers[_0x79fb('0x61')]=getAuth(_0x272707);return getUser(_0x272707)[_0x79fb('0x18')](function(_0x273303){_0x5646bb=_0x273303;logger['info'](_0x79fb('0x4f'),_0x5646bb['id']);return getEndUser(_0x272707,_0x173465['calleridname'],_0x173465[_0x79fb('0x51')]);})['then'](function(_0x20eb0){_0x13d7e0=_0x20eb0;logger[_0x79fb('0xb')]('The\x20Enduser\x20ID\x20is:',_0x13d7e0['id']);return getTicket(_0x272707,_0x5646bb,_0x13d7e0,_0x5500ac,_0x173465);})[_0x79fb('0x18')](function(_0x25b873){if(_0x25b873){logger[_0x79fb('0xb')](_0x79fb('0x53'),_0x25b873['id']);}})[_0x79fb('0x6a')](function(_0x20198e){logger[_0x79fb('0x5a')]('['+_0x173465[_0x79fb('0x6d')][_0x79fb('0x6e')]()+']'+_0x79fb('0x6f'),util[_0x79fb('0x5d')](_0x20198e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff