// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x19fb=['[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','integrationTab','replace','unmanaged','lastevent','toUpperCase','lodash','md5','util','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','emit','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','authType','%s:%s','username','password','token','Basic\x20%s','toString','[HTTP]','stringify','map','forEach','string','type','nameField','customField','toLowerCase','picklist','custom_fields','push','idField','variableName','customVariable','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch'];(function(_0x465a0c,_0x19d4d5){var _0x1e202e=function(_0x27bd8a){while(--_0x27bd8a){_0x465a0c['push'](_0x465a0c['shift']());}};_0x1e202e(++_0x19d4d5);}(_0x19fb,0xde));var _0xb19f=function(_0x4a0293,_0x542f5b){_0x4a0293=_0x4a0293-0x0;var _0x360d8f=_0x19fb[_0x4a0293];return _0x360d8f;};'use strict';var _=require(_0xb19f('0x0'));var rp=require('request-promise');var md5=require(_0xb19f('0x1'));var util=require(_0xb19f('0x2'));var Redis=require('ioredis');var intUtil=require(_0xb19f('0x3'));var config=require(_0xb19f('0x4'));var logger=require(_0xb19f('0x5'))(_0xb19f('0x6'));config[_0xb19f('0x7')]=_[_0xb19f('0x8')](config[_0xb19f('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xb19f('0x7')]));function emit(_0x524d8a,_0x55f4a5,_0xd4b774){io['to'](_0x524d8a)[_0xb19f('0x9')](_0x55f4a5,_0xd4b774);}var headers={'Content-Type':_0xb19f('0xa'),'Accept':_0xb19f('0xa')};function getTicket(_0x851512,_0x51dbfa,_0x14a665,_0x5db500,_0x2ab146){logger[_0xb19f('0xb')]('Creating\x20new\x20ticket...');return request({'uri':util[_0xb19f('0xc')](_0xb19f('0xd'),_0x851512[_0xb19f('0xe')]),'method':_0xb19f('0xf'),'body':{'ticket':_[_0xb19f('0x10')]({'requester_id':_0x14a665['id'],'submitter_id':_0x51dbfa?_0x51dbfa['id']:undefined,'assignee_id':_0x51dbfa?_0x51dbfa['id']:undefined,'tags':getTags(_0x5db500[_0xb19f('0x11')],_0xb19f('0x12')),'subject':intUtil[_0xb19f('0x13')](_0x5db500[_0xb19f('0x14')],_0x2ab146,'\x20'),'description':intUtil[_0xb19f('0x13')](_0x5db500[_0xb19f('0x15')],_0x2ab146,'\x0a'),'comment':{'public':![],'body':intUtil[_0xb19f('0x13')](_0x5db500['Descriptions'],_0x2ab146,'\x0a')}},getCustomFields(_0x5db500[_0xb19f('0x16')],_0x2ab146))}})[_0xb19f('0x17')](function(_0x52bebb){logger['info'](_0xb19f('0x18'));return _0x52bebb[_0xb19f('0x19')];});}function getUser(_0x10b365,_0x51d5d3){if(intUtil['validateEmail'](_0x51d5d3)){logger[_0xb19f('0xb')](_0xb19f('0x1a'),_0x51d5d3);return request({'uri':util[_0xb19f('0xc')](_0xb19f('0x1b'),_0x10b365[_0xb19f('0xe')]),'qs':{'query':util[_0xb19f('0xc')](_0xb19f('0x1c'),_0x51d5d3)}})['then'](function(_0x84b5f0){if(_0x84b5f0[_0xb19f('0x1d')]){logger[_0xb19f('0xb')]('Agent\x20found!');return _[_0xb19f('0x1e')](_0x84b5f0[_0xb19f('0x1f')],{'email':_0x51d5d3,'role':_0xb19f('0x20')});}else{logger[_0xb19f('0xb')](_0xb19f('0x21'));return request({'uri':util[_0xb19f('0xc')](_0xb19f('0x22'),_0x10b365[_0xb19f('0xe')])})['then'](function(_0x2c8e24){logger[_0xb19f('0xb')](_0xb19f('0x23'));return _0x2c8e24[_0xb19f('0x24')];});}});}else{logger[_0xb19f('0xb')](_0xb19f('0x21'));return request({'uri':util[_0xb19f('0xc')]('%s/users/me.json',_0x10b365[_0xb19f('0xe')])})[_0xb19f('0x17')](function(_0x15d588){logger[_0xb19f('0xb')](_0xb19f('0x23'));return _0x15d588[_0xb19f('0x24')];});}}function getEndUser(_0x42dfc9,_0x5c985a,_0x3d97a5){logger[_0xb19f('0xb')](_0xb19f('0x25'),_0x3d97a5);return request({'uri':util[_0xb19f('0xc')](_0xb19f('0x1b'),_0x42dfc9['remoteUri']),'qs':{'query':util[_0xb19f('0xc')](_0xb19f('0x26'),_0x3d97a5)}})[_0xb19f('0x17')](function(_0x2759e0){var _0x355c6d;if(_0x2759e0[_0xb19f('0x1f')][_0xb19f('0x27')]){_0x2759e0[_0xb19f('0x1f')]=_[_0xb19f('0x28')](_0x2759e0[_0xb19f('0x1f')],{'suspended':![],'role':'end-user'});if(_0x2759e0[_0xb19f('0x1f')]['length']){_0x355c6d=_[_0xb19f('0x29')](_0x2759e0['results']);}}if(_0x355c6d){logger['info'](_0xb19f('0x2a'));return _0x355c6d;}else{logger[_0xb19f('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xb19f('0xc')](_0xb19f('0x2b'),_0x42dfc9[_0xb19f('0xe')]),'method':'POST','body':{'user':{'role':'end-user','name':util[_0xb19f('0xc')](_0xb19f('0x2c'),_0x5c985a||_0x3d97a5),'phone':_0x3d97a5}}})[_0xb19f('0x17')](function(_0x5c6440){logger[_0xb19f('0xb')]('Enduser\x20created.');return _0x5c6440[_0xb19f('0x24')];});}});}function getAuth(_0x4e0385){var _0x2d3e37;if(_0x4e0385[_0xb19f('0x2d')]==='password'){_0x2d3e37=util[_0xb19f('0xc')](_0xb19f('0x2e'),_0x4e0385[_0xb19f('0x2f')],_0x4e0385[_0xb19f('0x30')]);}else if(_0x4e0385[_0xb19f('0x2d')]===_0xb19f('0x31')){_0x2d3e37=util[_0xb19f('0xc')]('%s/token:%s',_0x4e0385[_0xb19f('0x2f')],_0x4e0385[_0xb19f('0x31')]);}return util[_0xb19f('0xc')](_0xb19f('0x32'),new Buffer(_0x2d3e37)[_0xb19f('0x33')]('base64'));}function request(_0x17c196){logger['debug'](_0xb19f('0x34'),JSON[_0xb19f('0x35')](_0x17c196));return rp(_[_0xb19f('0x8')](_0x17c196,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4a7ac5,_0x54fd8d){var _0x138681=[];if(_0x4a7ac5&&_0x4a7ac5[_0xb19f('0x27')]>0x0){_0x138681=_[_0xb19f('0x36')](_0x4a7ac5,_0x54fd8d);}return _0x138681;}function getCustomFields(_0x3d4b82,_0x307468){var _0x5354bc=[];var _0x1406b1={'custom_fields':[]};if(_0x3d4b82['length']>0x0){_[_0xb19f('0x37')](_0x3d4b82,function(_0x2f631d){if(_['includes']([_0xb19f('0x38'),'picklist'],_0x2f631d[_0xb19f('0x39')])&&_0x2f631d[_0xb19f('0x3a')]&&!_0x2f631d[_0xb19f('0x3b')]){_0x1406b1[_0x2f631d[_0xb19f('0x3a')][_0xb19f('0x3c')]()]=_0x2f631d['content']['toString']();}else if(_['includes']([_0xb19f('0x38'),_0xb19f('0x3d')],_0x2f631d['type'])&&_0x2f631d['idField']&&_0x2f631d[_0xb19f('0x3b')]){_0x1406b1[_0xb19f('0x3e')][_0xb19f('0x3f')]({'id':_0x2f631d[_0xb19f('0x40')],'value':_0x2f631d['content'][_0xb19f('0x33')]()});}else if(_0x2f631d[_0xb19f('0x39')]==='variable'&&_0x2f631d['variableName']&&_0x2f631d[_0xb19f('0x40')]&&_0x2f631d[_0xb19f('0x3b')]){_0x307468[_0x2f631d[_0xb19f('0x41')]]&&_0x1406b1[_0xb19f('0x3e')][_0xb19f('0x3f')]({'id':_0x2f631d['idField'],'value':_0x307468[_0x2f631d[_0xb19f('0x41')]][_0xb19f('0x33')]()});}else if(_0x2f631d[_0xb19f('0x39')]===_0xb19f('0x42')&&_0x2f631d['Variable']&&_0x2f631d['Variable'][_0xb19f('0x12')]&&_0x2f631d[_0xb19f('0x40')]&&_0x2f631d['customField']){_0x307468[_0x2f631d['Variable'][_0xb19f('0x12')]['toLowerCase']()]&&_0x1406b1[_0xb19f('0x3e')]['push']({'id':_0x2f631d[_0xb19f('0x40')],'value':_0x307468[_0x2f631d['Variable'][_0xb19f('0x12')]['toLowerCase']()][_0xb19f('0x33')]()});}});}return _0x1406b1;}exports[_0xb19f('0x43')]=function(_0x220e4e,_0x237f20,_0x3e2b68,_0x7ca6b5,_0x1b5bcd,_0xdf0544){var _0x1881d5,_0x52b855;_0xdf0544[_0xb19f('0xe')]=intUtil[_0xb19f('0x44')](_0xdf0544['remoteUri']);_0xdf0544['serverUrl']=intUtil['stripTrailingSlash'](_0xdf0544['serverUrl']);if(_0x1b5bcd&&_0x1b5bcd[_0xb19f('0x45')]){logger[_0xb19f('0xb')](_0xb19f('0x46'),_0xb19f('0x47'));_0x237f20[_0xb19f('0x48')]=util[_0xb19f('0xc')](_0xb19f('0x49'),_0xdf0544[_0xb19f('0x4a')],_0x237f20[_0xb19f('0x4b')],md5(_0x237f20[_0xb19f('0x4b')]));}else{_0x237f20[_0xb19f('0x48')]='';}headers[_0xb19f('0x4c')]=getAuth(_0xdf0544);return getUser(_0xdf0544,_0x7ca6b5[_0xb19f('0x4d')])[_0xb19f('0x17')](function(_0x1c7c57){_0x1881d5=_0x1c7c57;logger['info'](_0xb19f('0x4e'),_0x1881d5['id']);return getEndUser(_0xdf0544,_0x237f20[_0xb19f('0x4f')],_0x237f20[_0xb19f('0x50')]);})[_0xb19f('0x17')](function(_0x11ab5e){_0x52b855=_0x11ab5e;logger['info'](_0xb19f('0x51'),_0x52b855['id']);return getTicket(_0xdf0544,_0x1881d5,_0x52b855,_0x3e2b68,_0x237f20);})[_0xb19f('0x17')](function(_0x190927){if(_0x190927){logger[_0xb19f('0xb')](_0xb19f('0x52'),_0x190927['id']);switch(_0xdf0544['type']){case'integrationTab':logger[_0xb19f('0xb')](_0xb19f('0x46'),_0xb19f('0x53'));return request({'uri':util[_0xb19f('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xdf0544[_0xb19f('0xe')],_0x1881d5['id'],_0x190927['id']),'method':_0xb19f('0xf')});case _0xb19f('0x54'):logger['info'](_0xb19f('0x46'),_0xb19f('0x55'));emit(util['format'](_0xb19f('0x56'),_0x7ca6b5[_0xb19f('0x12')]),_0xb19f('0x57'),{'uri':util[_0xb19f('0xc')](_0xb19f('0x58'),_0xdf0544[_0xb19f('0xe')]['replace'](_0xb19f('0x59'),''),_0x190927['id'])});break;default:logger[_0xb19f('0x5a')](_0xb19f('0x46'),_0xb19f('0x5b'));}}})[_0xb19f('0x5c')](function(_0x420d5b){logger['error'](_0xb19f('0x5d'),util[_0xb19f('0x5e')](_0x420d5b,{'showHidden':!![],'depth':null}));});};exports[_0xb19f('0x5f')]=function(_0x4b1201,_0x4fda55,_0x37a36b,_0x303906,_0xc5b4d3,_0x42a8d3,_0x177724){var _0x1a16f6,_0x9886f0;_0x42a8d3['remoteUri']=intUtil['stripTrailingSlash'](_0x42a8d3[_0xb19f('0xe')]);_0x42a8d3[_0xb19f('0x4a')]=intUtil[_0xb19f('0x44')](_0x42a8d3[_0xb19f('0x4a')]);if(_0x177724&&_0x177724[_0xb19f('0x60')]&&_0x177724[_0xb19f('0x60')]!==_0xb19f('0x61')){logger['info'](_0xb19f('0x62'),'Recording\x20is\x20enabled!');_0x4fda55[_0xb19f('0x48')]=util[_0xb19f('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x42a8d3['serverUrl'],_0x4fda55[_0xb19f('0x4b')],md5(_0x4fda55['uniqueid']));}headers[_0xb19f('0x4c')]=getAuth(_0x42a8d3);return getUser(_0x42a8d3,_0x303906[_0xb19f('0x4d')])['then'](function(_0x1c2919){_0x1a16f6=_0x1c2919;logger[_0xb19f('0xb')](_0xb19f('0x4e'),_0x1a16f6['id']);return getEndUser(_0x42a8d3,_0x4fda55[_0xb19f('0x63')],_0x4fda55['destcalleridnum']);})[_0xb19f('0x17')](function(_0x2e6fd0){_0x9886f0=_0x2e6fd0;logger[_0xb19f('0xb')](_0xb19f('0x51'),_0x9886f0['id']);return getTicket(_0x42a8d3,_0x1a16f6,_0x9886f0,_0x37a36b,_0x4fda55);})[_0xb19f('0x17')](function(_0x4c1fe9){if(_0x4c1fe9){logger[_0xb19f('0xb')](_0xb19f('0x52'),_0x4c1fe9['id']);switch(_0x42a8d3[_0xb19f('0x39')]){case _0xb19f('0x64'):logger[_0xb19f('0xb')](_0xb19f('0x62'),_0xb19f('0x53'));return request({'uri':util[_0xb19f('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x42a8d3[_0xb19f('0xe')],_0x1a16f6['id'],_0x4c1fe9['id']),'method':'POST'});case'newTab':logger[_0xb19f('0xb')]('[OUTBOUND]',_0xb19f('0x55'));emit(util[_0xb19f('0xc')](_0xb19f('0x56'),_0x303906[_0xb19f('0x12')]),_0xb19f('0x57'),{'uri':util[_0xb19f('0xc')](_0xb19f('0x58'),_0x42a8d3[_0xb19f('0xe')][_0xb19f('0x65')](_0xb19f('0x59'),''),_0x4c1fe9['id'])});break;default:logger[_0xb19f('0x5a')](_0xb19f('0x62'),_0xb19f('0x5b'));}}})[_0xb19f('0x5c')](function(_0x12088c){logger[_0xb19f('0x5a')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0xb19f('0x5e')](_0x12088c,{'showHidden':!![],'depth':null}));});};exports[_0xb19f('0x66')]=function(_0x1ba0ad,_0x359cc1,_0x1512d5,_0x462961,_0x95024b,_0x51dc67){var _0x304f0d,_0x370819;_0x51dc67['remoteUri']=intUtil[_0xb19f('0x44')](_0x51dc67[_0xb19f('0xe')]);_0x51dc67[_0xb19f('0x4a')]=intUtil['stripTrailingSlash'](_0x51dc67[_0xb19f('0x4a')]);if(_0x95024b&&_0x95024b[_0xb19f('0x45')]){logger[_0xb19f('0xb')]('['+_0x359cc1[_0xb19f('0x67')][_0xb19f('0x68')]()+']',_0xb19f('0x47'));_0x359cc1[_0xb19f('0x48')]=util[_0xb19f('0xc')](_0xb19f('0x49'),_0x51dc67[_0xb19f('0x4a')],_0x359cc1[_0xb19f('0x4b')],md5(_0x359cc1[_0xb19f('0x4b')]));}else{_0x359cc1[_0xb19f('0x48')]='';}headers['Authorization']=getAuth(_0x51dc67);return getUser(_0x51dc67)[_0xb19f('0x17')](function(_0x42f4ad){_0x304f0d=_0x42f4ad;logger['info']('The\x20User\x20ID\x20is:',_0x304f0d['id']);return getEndUser(_0x51dc67,_0x359cc1[_0xb19f('0x4f')],_0x359cc1['calleridnum']);})[_0xb19f('0x17')](function(_0x4a59db){_0x370819=_0x4a59db;logger['info'](_0xb19f('0x51'),_0x370819['id']);return getTicket(_0x51dc67,_0x304f0d,_0x370819,_0x1512d5,_0x359cc1);})[_0xb19f('0x17')](function(_0x3fa937){if(_0x3fa937){logger[_0xb19f('0xb')]('The\x20Ticket\x20ID\x20is:',_0x3fa937['id']);}})['catch'](function(_0x1ce173){logger[_0xb19f('0x5a')]('['+_0x359cc1[_0xb19f('0x67')][_0xb19f('0x68')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1ce173,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff