// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xf9ee=['merge','Tags','Subjects','getString','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','format','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','length','results','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','GET','forEach','includes','picklist','type','nameField','customField','toLowerCase','content','string','idField','custom_fields','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','Authorization','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','newTab','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','Recording\x20is\x20enabled!','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','./util','../../../../config/environment','zendesk','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST'];(function(_0x3947c9,_0x4d6c97){var _0x2e7871=function(_0x1236cc){while(--_0x1236cc){_0x3947c9['push'](_0x3947c9['shift']());}};_0x2e7871(++_0x4d6c97);}(_0xf9ee,0xd0));var _0xef9e=function(_0x451736,_0x50a871){_0x451736=_0x451736-0x0;var _0x2475d4=_0xf9ee[_0x451736];return _0x2475d4;};'use strict';var _=require(_0xef9e('0x0'));var rp=require(_0xef9e('0x1'));var md5=require(_0xef9e('0x2'));var util=require(_0xef9e('0x3'));var Redis=require('ioredis');var intUtil=require(_0xef9e('0x4'));var config=require(_0xef9e('0x5'));var logger=require('../../../../config/logger')(_0xef9e('0x6'));config['redis']=_[_0xef9e('0x7')](config[_0xef9e('0x8')],{'host':_0xef9e('0x9'),'port':0x18eb});var io=require(_0xef9e('0xa'))(new Redis(config[_0xef9e('0x8')]));function emit(_0x2c3777,_0x44d1c2,_0x41375b){io['to'](_0x2c3777)[_0xef9e('0xb')](_0x44d1c2,_0x41375b);}var headers={'Content-Type':_0xef9e('0xc'),'Accept':_0xef9e('0xc')};function getTicket(_0x547c3d,_0x129fc4,_0x3a5fa3,_0x4bb3a4,_0x39dcf4){logger[_0xef9e('0xd')](_0xef9e('0xe'));return request({'uri':util['format'](_0xef9e('0xf'),_0x547c3d[_0xef9e('0x10')]),'method':_0xef9e('0x11'),'body':{'ticket':_[_0xef9e('0x12')]({'requester_id':_0x3a5fa3['id'],'submitter_id':_0x129fc4?_0x129fc4['id']:undefined,'assignee_id':_0x129fc4?_0x129fc4['id']:undefined,'tags':getTags(_0x4bb3a4[_0xef9e('0x13')],'name'),'subject':intUtil['getString'](_0x4bb3a4[_0xef9e('0x14')],_0x39dcf4,'\x20'),'description':intUtil[_0xef9e('0x15')](_0x4bb3a4[_0xef9e('0x16')],_0x39dcf4,'\x0a'),'comment':{'public':![],'body':intUtil[_0xef9e('0x15')](_0x4bb3a4[_0xef9e('0x16')],_0x39dcf4,'\x0a')}},getCustomFields(_0x4bb3a4[_0xef9e('0x17')],_0x39dcf4))}})[_0xef9e('0x18')](function(_0x552bbf){logger[_0xef9e('0xd')](_0xef9e('0x19'));return _0x552bbf[_0xef9e('0x1a')];});}function getUser(_0x8af7db,_0x4a83a0){if(intUtil[_0xef9e('0x1b')](_0x4a83a0)){logger[_0xef9e('0xd')]('Getting\x20agent\x20with\x20email',_0x4a83a0);return request({'uri':util[_0xef9e('0x1c')](_0xef9e('0x1d'),_0x8af7db['remoteUri']),'qs':{'query':util['format'](_0xef9e('0x1e'),_0x4a83a0)}})[_0xef9e('0x18')](function(_0x501568){if(_0x501568[_0xef9e('0x1f')]){logger[_0xef9e('0xd')](_0xef9e('0x20'));return _['find'](_0x501568['results'],{'email':_0x4a83a0,'role':_0xef9e('0x21')});}else{logger[_0xef9e('0xd')](_0xef9e('0x22'));return request({'uri':util[_0xef9e('0x1c')]('%s/users/me.json',_0x8af7db[_0xef9e('0x10')])})[_0xef9e('0x18')](function(_0x57ff56){logger[_0xef9e('0xd')](_0xef9e('0x23'));return _0x57ff56[_0xef9e('0x24')];});}});}else{logger[_0xef9e('0xd')](_0xef9e('0x22'));return request({'uri':util[_0xef9e('0x1c')]('%s/users/me.json',_0x8af7db[_0xef9e('0x10')])})['then'](function(_0x4bdd7e){logger['info'](_0xef9e('0x23'));return _0x4bdd7e[_0xef9e('0x24')];});}}function getEndUser(_0x4110fd,_0x218876,_0x1a008a){logger[_0xef9e('0xd')]('Searching\x20enduser\x20with\x20phone',_0x1a008a);return request({'uri':util[_0xef9e('0x1c')](_0xef9e('0x1d'),_0x4110fd[_0xef9e('0x10')]),'qs':{'query':util[_0xef9e('0x1c')]('type:user\x20role:end-user\x20phone:%s',_0x1a008a)}})[_0xef9e('0x18')](function(_0x5e40dc){var _0x40058d;if(_0x5e40dc['results'][_0xef9e('0x25')]){_0x5e40dc[_0xef9e('0x26')]=_[_0xef9e('0x27')](_0x5e40dc[_0xef9e('0x26')],{'suspended':![],'role':_0xef9e('0x28')});if(_0x5e40dc['results'][_0xef9e('0x25')]){_0x40058d=_[_0xef9e('0x29')](_0x5e40dc[_0xef9e('0x26')]);}}if(_0x40058d){logger['info'](_0xef9e('0x2a'));return _0x40058d;}else{logger[_0xef9e('0xd')](_0xef9e('0x2b'));return request({'uri':util['format'](_0xef9e('0x2c'),_0x4110fd[_0xef9e('0x10')]),'method':'POST','body':{'user':{'role':_0xef9e('0x28'),'name':util[_0xef9e('0x1c')]('Caller\x20-\x20%s',_0x218876||_0x1a008a),'phone':_0x1a008a}}})[_0xef9e('0x18')](function(_0x2e1d5a){logger[_0xef9e('0xd')](_0xef9e('0x2d'));return _0x2e1d5a[_0xef9e('0x24')];});}});}function getAuth(_0x126630){var _0x46aa2a;if(_0x126630[_0xef9e('0x2e')]===_0xef9e('0x2f')){_0x46aa2a=util[_0xef9e('0x1c')]('%s:%s',_0x126630[_0xef9e('0x30')],_0x126630[_0xef9e('0x2f')]);}else if(_0x126630[_0xef9e('0x2e')]===_0xef9e('0x31')){_0x46aa2a=util[_0xef9e('0x1c')](_0xef9e('0x32'),_0x126630[_0xef9e('0x30')],_0x126630['token']);}return util[_0xef9e('0x1c')](_0xef9e('0x33'),new Buffer(_0x46aa2a)[_0xef9e('0x34')](_0xef9e('0x35')));}function request(_0x3d9ff5){logger[_0xef9e('0x36')](_0xef9e('0x37'),JSON['stringify'](_0x3d9ff5));return rp(_['defaults'](_0x3d9ff5,{'method':_0xef9e('0x38'),'headers':headers,'json':!![]}));}function getTags(_0x37ad16,_0x544a18){var _0x8bde6f=[];if(_0x37ad16&&_0x37ad16[_0xef9e('0x25')]>0x0){_0x8bde6f=_['map'](_0x37ad16,_0x544a18);}return _0x8bde6f;}function getCustomFields(_0x108c3b,_0x418e9b){var _0x946ea5=[];var _0x29bfa2={'custom_fields':[]};if(_0x108c3b['length']>0x0){_[_0xef9e('0x39')](_0x108c3b,function(_0x7e7eb7){if(_[_0xef9e('0x3a')](['string',_0xef9e('0x3b')],_0x7e7eb7[_0xef9e('0x3c')])&&_0x7e7eb7[_0xef9e('0x3d')]&&!_0x7e7eb7[_0xef9e('0x3e')]){_0x29bfa2[_0x7e7eb7['nameField'][_0xef9e('0x3f')]()]=_0x7e7eb7[_0xef9e('0x40')][_0xef9e('0x34')]();}else if(_[_0xef9e('0x3a')]([_0xef9e('0x41'),_0xef9e('0x3b')],_0x7e7eb7[_0xef9e('0x3c')])&&_0x7e7eb7[_0xef9e('0x42')]&&_0x7e7eb7[_0xef9e('0x3e')]){_0x29bfa2[_0xef9e('0x43')][_0xef9e('0x44')]({'id':_0x7e7eb7[_0xef9e('0x42')],'value':_0x7e7eb7[_0xef9e('0x40')][_0xef9e('0x34')]()});}else if(_0x7e7eb7[_0xef9e('0x3c')]===_0xef9e('0x45')&&_0x7e7eb7[_0xef9e('0x46')]&&_0x7e7eb7[_0xef9e('0x42')]&&_0x7e7eb7[_0xef9e('0x3e')]){_0x418e9b[_0x7e7eb7[_0xef9e('0x46')]]&&_0x29bfa2[_0xef9e('0x43')]['push']({'id':_0x7e7eb7[_0xef9e('0x42')],'value':_0x418e9b[_0x7e7eb7[_0xef9e('0x46')]][_0xef9e('0x34')]()});}else if(_0x7e7eb7['type']===_0xef9e('0x47')&&_0x7e7eb7[_0xef9e('0x48')]&&_0x7e7eb7[_0xef9e('0x48')][_0xef9e('0x49')]&&_0x7e7eb7[_0xef9e('0x42')]&&_0x7e7eb7[_0xef9e('0x3e')]){_0x418e9b[_0x7e7eb7[_0xef9e('0x48')][_0xef9e('0x49')]['toLowerCase']()]&&_0x29bfa2[_0xef9e('0x43')][_0xef9e('0x44')]({'id':_0x7e7eb7[_0xef9e('0x42')],'value':_0x418e9b[_0x7e7eb7[_0xef9e('0x48')][_0xef9e('0x49')][_0xef9e('0x3f')]()][_0xef9e('0x34')]()});}});}return _0x29bfa2;}exports[_0xef9e('0x4a')]=function(_0x51dfab,_0x409e5c,_0x43884c,_0x6b4369,_0x16cd91,_0x30fa2e){var _0x39ee0a,_0x3cae70;_0x30fa2e[_0xef9e('0x10')]=intUtil[_0xef9e('0x4b')](_0x30fa2e[_0xef9e('0x10')]);_0x30fa2e[_0xef9e('0x4c')]=intUtil[_0xef9e('0x4b')](_0x30fa2e[_0xef9e('0x4c')]);if(_0x16cd91&&_0x16cd91[_0xef9e('0x4d')]){logger[_0xef9e('0xd')](_0xef9e('0x4e'),'Recording\x20is\x20enabled!');_0x409e5c[_0xef9e('0x4f')]=util[_0xef9e('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x30fa2e[_0xef9e('0x4c')],_0x409e5c[_0xef9e('0x50')],md5(_0x409e5c['uniqueid']));}else{_0x409e5c[_0xef9e('0x4f')]='';}headers[_0xef9e('0x51')]=getAuth(_0x30fa2e);return getUser(_0x30fa2e,_0x6b4369['email'])['then'](function(_0x837c5e){_0x39ee0a=_0x837c5e;logger[_0xef9e('0xd')]('The\x20User\x20ID\x20is:',_0x39ee0a['id']);return getEndUser(_0x30fa2e,_0x409e5c[_0xef9e('0x52')],_0x409e5c[_0xef9e('0x53')]);})[_0xef9e('0x18')](function(_0x408389){_0x3cae70=_0x408389;logger['info'](_0xef9e('0x54'),_0x3cae70['id']);return getTicket(_0x30fa2e,_0x39ee0a,_0x3cae70,_0x43884c,_0x409e5c);})[_0xef9e('0x18')](function(_0x10fdd7){if(_0x10fdd7){logger[_0xef9e('0xd')](_0xef9e('0x55'),_0x10fdd7['id']);switch(_0x30fa2e[_0xef9e('0x3c')]){case'integrationTab':logger[_0xef9e('0xd')](_0xef9e('0x4e'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xef9e('0x1c')](_0xef9e('0x56'),_0x30fa2e['remoteUri'],_0x39ee0a['id'],_0x10fdd7['id']),'method':'POST'});case'newTab':logger[_0xef9e('0xd')](_0xef9e('0x4e'),_0xef9e('0x57'));emit(util[_0xef9e('0x1c')](_0xef9e('0x58'),_0x6b4369[_0xef9e('0x49')]),_0xef9e('0x59'),{'uri':util[_0xef9e('0x1c')](_0xef9e('0x5a'),_0x30fa2e[_0xef9e('0x10')][_0xef9e('0x5b')](_0xef9e('0x5c'),''),_0x10fdd7['id'])});break;default:logger[_0xef9e('0x5d')](_0xef9e('0x4e'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xef9e('0x5e')](function(_0x344c05){logger['error'](_0xef9e('0x5f'),util[_0xef9e('0x60')](_0x344c05,{'showHidden':!![],'depth':null}));});};exports[_0xef9e('0x61')]=function(_0x43967d,_0x265063,_0x34889c,_0x459349,_0x367623,_0x1773ee,_0x57d255){var _0x330092,_0x251d29;_0x1773ee[_0xef9e('0x10')]=intUtil[_0xef9e('0x4b')](_0x1773ee[_0xef9e('0x10')]);_0x1773ee['serverUrl']=intUtil[_0xef9e('0x4b')](_0x1773ee[_0xef9e('0x4c')]);if(_0x57d255&&_0x57d255[_0xef9e('0x62')]&&_0x57d255[_0xef9e('0x62')]!=='none'){logger[_0xef9e('0xd')](_0xef9e('0x63'),'Recording\x20is\x20enabled!');_0x265063[_0xef9e('0x4f')]=util[_0xef9e('0x1c')](_0xef9e('0x64'),_0x1773ee[_0xef9e('0x4c')],_0x265063['uniqueid'],md5(_0x265063[_0xef9e('0x50')]));}headers[_0xef9e('0x51')]=getAuth(_0x1773ee);return getUser(_0x1773ee,_0x459349[_0xef9e('0x65')])['then'](function(_0x2f94d4){_0x330092=_0x2f94d4;logger[_0xef9e('0xd')]('The\x20User\x20ID\x20is:',_0x330092['id']);return getEndUser(_0x1773ee,_0x265063[_0xef9e('0x66')],_0x265063[_0xef9e('0x67')]);})[_0xef9e('0x18')](function(_0x2ecea3){_0x251d29=_0x2ecea3;logger[_0xef9e('0xd')](_0xef9e('0x54'),_0x251d29['id']);return getTicket(_0x1773ee,_0x330092,_0x251d29,_0x34889c,_0x265063);})['then'](function(_0x2c72ae){if(_0x2c72ae){logger['info'](_0xef9e('0x55'),_0x2c72ae['id']);switch(_0x1773ee[_0xef9e('0x3c')]){case'integrationTab':logger['info']('[OUTBOUND]',_0xef9e('0x68'));return request({'uri':util[_0xef9e('0x1c')](_0xef9e('0x56'),_0x1773ee[_0xef9e('0x10')],_0x330092['id'],_0x2c72ae['id']),'method':_0xef9e('0x11')});case _0xef9e('0x69'):logger['info']('[OUTBOUND]',_0xef9e('0x57'));emit(util[_0xef9e('0x1c')]('user:%s',_0x459349[_0xef9e('0x49')]),_0xef9e('0x59'),{'uri':util[_0xef9e('0x1c')](_0xef9e('0x5a'),_0x1773ee[_0xef9e('0x10')][_0xef9e('0x5b')](_0xef9e('0x5c'),''),_0x2c72ae['id'])});break;default:logger['error'](_0xef9e('0x63'),_0xef9e('0x6a'));}}})['catch'](function(_0x7146c0){logger[_0xef9e('0x5d')](_0xef9e('0x6b'),util[_0xef9e('0x60')](_0x7146c0,{'showHidden':!![],'depth':null}));});};exports[_0xef9e('0x6c')]=function(_0x20d12a,_0x5b94b6,_0x53a5ad,_0x378f21,_0x31b847,_0xf5bdef){var _0xa8bd6a,_0x36dec3;_0xf5bdef['remoteUri']=intUtil[_0xef9e('0x4b')](_0xf5bdef['remoteUri']);_0xf5bdef[_0xef9e('0x4c')]=intUtil[_0xef9e('0x4b')](_0xf5bdef[_0xef9e('0x4c')]);if(_0x31b847&&_0x31b847['monitor_format']){logger[_0xef9e('0xd')]('['+_0x5b94b6['lastevent'][_0xef9e('0x6d')]()+']',_0xef9e('0x6e'));_0x5b94b6[_0xef9e('0x4f')]=util[_0xef9e('0x1c')](_0xef9e('0x64'),_0xf5bdef[_0xef9e('0x4c')],_0x5b94b6[_0xef9e('0x50')],md5(_0x5b94b6[_0xef9e('0x50')]));}else{_0x5b94b6[_0xef9e('0x4f')]='';}headers[_0xef9e('0x51')]=getAuth(_0xf5bdef);return getUser(_0xf5bdef)[_0xef9e('0x18')](function(_0x568a17){_0xa8bd6a=_0x568a17;logger[_0xef9e('0xd')]('The\x20User\x20ID\x20is:',_0xa8bd6a['id']);return getEndUser(_0xf5bdef,_0x5b94b6[_0xef9e('0x52')],_0x5b94b6[_0xef9e('0x53')]);})[_0xef9e('0x18')](function(_0x3ebb34){_0x36dec3=_0x3ebb34;logger[_0xef9e('0xd')](_0xef9e('0x54'),_0x36dec3['id']);return getTicket(_0xf5bdef,_0xa8bd6a,_0x36dec3,_0x53a5ad,_0x5b94b6);})[_0xef9e('0x18')](function(_0x1642ac){if(_0x1642ac){logger[_0xef9e('0xd')](_0xef9e('0x55'),_0x1642ac['id']);}})[_0xef9e('0x5e')](function(_0x2637f4){logger['error']('['+_0x5b94b6[_0xef9e('0x6f')][_0xef9e('0x6d')]()+']'+_0xef9e('0x70'),util['inspect'](_0x2637f4,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x78d5=['The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','toUpperCase','Recording\x20is\x20enabled!','calleridname','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','./util','../../../../config/environment','../../../../config/logger','redis','defaults','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','Tags','name','getString','Subjects','Descriptions','Fields','then','ticket','validateEmail','type:user\x20role:agent\x20email:%s','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','user','authType','%s:%s','username','password','token','Basic\x20%s','toString','base64','debug','[HTTP]','GET','map','includes','string','picklist','type','nameField','customField','toLowerCase','content','custom_fields','idField','variable','variableName','push','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email'];(function(_0x501510,_0x61caa9){var _0x1e6ee5=function(_0x32845b){while(--_0x32845b){_0x501510['push'](_0x501510['shift']());}};_0x1e6ee5(++_0x61caa9);}(_0x78d5,0x8b));var _0x578d=function(_0x3b283f,_0x42f000){_0x3b283f=_0x3b283f-0x0;var _0x3cb345=_0x78d5[_0x3b283f];return _0x3cb345;};'use strict';var _=require(_0x578d('0x0'));var rp=require(_0x578d('0x1'));var md5=require(_0x578d('0x2'));var util=require(_0x578d('0x3'));var Redis=require('ioredis');var intUtil=require(_0x578d('0x4'));var config=require(_0x578d('0x5'));var logger=require(_0x578d('0x6'))('zendesk');config[_0x578d('0x7')]=_[_0x578d('0x8')](config[_0x578d('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x578d('0x7')]));function emit(_0x3b5a65,_0x47799e,_0x3762c8){io['to'](_0x3b5a65)[_0x578d('0x9')](_0x47799e,_0x3762c8);}var headers={'Content-Type':_0x578d('0xa'),'Accept':_0x578d('0xa')};function getTicket(_0x287576,_0x350ae3,_0x11d7b8,_0x74e160,_0x591cf0){logger[_0x578d('0xb')](_0x578d('0xc'));return request({'uri':util[_0x578d('0xd')](_0x578d('0xe'),_0x287576[_0x578d('0xf')]),'method':_0x578d('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x11d7b8['id'],'submitter_id':_0x350ae3?_0x350ae3['id']:undefined,'assignee_id':_0x350ae3?_0x350ae3['id']:undefined,'tags':getTags(_0x74e160[_0x578d('0x11')],_0x578d('0x12')),'subject':intUtil[_0x578d('0x13')](_0x74e160[_0x578d('0x14')],_0x591cf0,'\x20'),'description':intUtil[_0x578d('0x13')](_0x74e160[_0x578d('0x15')],_0x591cf0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x74e160[_0x578d('0x15')],_0x591cf0,'\x0a')}},getCustomFields(_0x74e160[_0x578d('0x16')],_0x591cf0))}})[_0x578d('0x17')](function(_0xb34f17){logger['info']('Ticket\x20created!');return _0xb34f17[_0x578d('0x18')];});}function getUser(_0x513351,_0x31cbfc){if(intUtil[_0x578d('0x19')](_0x31cbfc)){logger['info']('Getting\x20agent\x20with\x20email',_0x31cbfc);return request({'uri':util['format']('%s/search.json',_0x513351[_0x578d('0xf')]),'qs':{'query':util['format'](_0x578d('0x1a'),_0x31cbfc)}})['then'](function(_0x51f3dc){if(_0x51f3dc['count']){logger['info']('Agent\x20found!');return _[_0x578d('0x1b')](_0x51f3dc[_0x578d('0x1c')],{'email':_0x31cbfc,'role':_0x578d('0x1d')});}else{logger[_0x578d('0xb')](_0x578d('0x1e'));return request({'uri':util[_0x578d('0xd')](_0x578d('0x1f'),_0x513351['remoteUri'])})[_0x578d('0x17')](function(_0x7eaf6){logger[_0x578d('0xb')](_0x578d('0x20'));return _0x7eaf6['user'];});}});}else{logger['info'](_0x578d('0x1e'));return request({'uri':util[_0x578d('0xd')]('%s/users/me.json',_0x513351[_0x578d('0xf')])})[_0x578d('0x17')](function(_0x506cb4){logger['info'](_0x578d('0x20'));return _0x506cb4['user'];});}}function getEndUser(_0x4fbbdf,_0x100577,_0x4455bb){logger[_0x578d('0xb')](_0x578d('0x21'),_0x4455bb);return request({'uri':util['format'](_0x578d('0x22'),_0x4fbbdf[_0x578d('0xf')]),'qs':{'query':util[_0x578d('0xd')](_0x578d('0x23'),_0x4455bb)}})[_0x578d('0x17')](function(_0x19e4de){var _0x23de8f;if(_0x19e4de[_0x578d('0x1c')][_0x578d('0x24')]){_0x19e4de['results']=_[_0x578d('0x25')](_0x19e4de[_0x578d('0x1c')],{'suspended':![],'role':_0x578d('0x26')});if(_0x19e4de[_0x578d('0x1c')][_0x578d('0x24')]){_0x23de8f=_[_0x578d('0x27')](_0x19e4de[_0x578d('0x1c')]);}}if(_0x23de8f){logger['info'](_0x578d('0x28'));return _0x23de8f;}else{logger[_0x578d('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0x578d('0x29'),_0x4fbbdf['remoteUri']),'method':_0x578d('0x10'),'body':{'user':{'role':_0x578d('0x26'),'name':util[_0x578d('0xd')](_0x578d('0x2a'),_0x100577||_0x4455bb),'phone':_0x4455bb}}})[_0x578d('0x17')](function(_0x3e8435){logger[_0x578d('0xb')](_0x578d('0x2b'));return _0x3e8435[_0x578d('0x2c')];});}});}function getAuth(_0xef9dd2){var _0x4e8133;if(_0xef9dd2[_0x578d('0x2d')]==='password'){_0x4e8133=util[_0x578d('0xd')](_0x578d('0x2e'),_0xef9dd2[_0x578d('0x2f')],_0xef9dd2[_0x578d('0x30')]);}else if(_0xef9dd2[_0x578d('0x2d')]===_0x578d('0x31')){_0x4e8133=util[_0x578d('0xd')]('%s/token:%s',_0xef9dd2[_0x578d('0x2f')],_0xef9dd2[_0x578d('0x31')]);}return util[_0x578d('0xd')](_0x578d('0x32'),new Buffer(_0x4e8133)[_0x578d('0x33')](_0x578d('0x34')));}function request(_0x110295){logger[_0x578d('0x35')](_0x578d('0x36'),JSON['stringify'](_0x110295));return rp(_[_0x578d('0x8')](_0x110295,{'method':_0x578d('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x2f1fc0,_0x4c3839){var _0x4f89ca=[];if(_0x2f1fc0&&_0x2f1fc0['length']>0x0){_0x4f89ca=_[_0x578d('0x38')](_0x2f1fc0,_0x4c3839);}return _0x4f89ca;}function getCustomFields(_0x2b06ea,_0x70787a){var _0x5e9720=[];var _0x19d4f5={'custom_fields':[]};if(_0x2b06ea[_0x578d('0x24')]>0x0){_['forEach'](_0x2b06ea,function(_0x317741){if(_[_0x578d('0x39')]([_0x578d('0x3a'),_0x578d('0x3b')],_0x317741[_0x578d('0x3c')])&&_0x317741[_0x578d('0x3d')]&&!_0x317741[_0x578d('0x3e')]){_0x19d4f5[_0x317741[_0x578d('0x3d')][_0x578d('0x3f')]()]=_0x317741[_0x578d('0x40')][_0x578d('0x33')]();}else if(_[_0x578d('0x39')](['string',_0x578d('0x3b')],_0x317741[_0x578d('0x3c')])&&_0x317741['idField']&&_0x317741['customField']){_0x19d4f5[_0x578d('0x41')]['push']({'id':_0x317741[_0x578d('0x42')],'value':_0x317741[_0x578d('0x40')]['toString']()});}else if(_0x317741[_0x578d('0x3c')]===_0x578d('0x43')&&_0x317741[_0x578d('0x44')]&&_0x317741['idField']&&_0x317741[_0x578d('0x3e')]){_0x70787a[_0x317741[_0x578d('0x44')]]&&_0x19d4f5['custom_fields'][_0x578d('0x45')]({'id':_0x317741['idField'],'value':_0x70787a[_0x317741[_0x578d('0x44')]][_0x578d('0x33')]()});}else if(_0x317741[_0x578d('0x3c')]===_0x578d('0x46')&&_0x317741['Variable']&&_0x317741[_0x578d('0x47')][_0x578d('0x12')]&&_0x317741[_0x578d('0x42')]&&_0x317741['customField']){_0x70787a[_0x317741['Variable'][_0x578d('0x12')][_0x578d('0x3f')]()]&&_0x19d4f5['custom_fields'][_0x578d('0x45')]({'id':_0x317741[_0x578d('0x42')],'value':_0x70787a[_0x317741['Variable']['name']['toLowerCase']()][_0x578d('0x33')]()});}});}return _0x19d4f5;}exports['queue']=function(_0x4b3bb5,_0x3f3248,_0x377f34,_0x57e6cf,_0x297b68,_0x4f2305){var _0x53762a,_0xdc9ab8;_0x4f2305['remoteUri']=intUtil[_0x578d('0x48')](_0x4f2305[_0x578d('0xf')]);_0x4f2305[_0x578d('0x49')]=intUtil['stripTrailingSlash'](_0x4f2305[_0x578d('0x49')]);if(_0x297b68&&_0x297b68[_0x578d('0x4a')]){logger[_0x578d('0xb')](_0x578d('0x4b'),'Recording\x20is\x20enabled!');_0x3f3248[_0x578d('0x4c')]=util[_0x578d('0xd')](_0x578d('0x4d'),_0x4f2305['serverUrl'],_0x3f3248[_0x578d('0x4e')],md5(_0x3f3248['uniqueid']));}else{_0x3f3248[_0x578d('0x4c')]='';}headers[_0x578d('0x4f')]=getAuth(_0x4f2305);return getUser(_0x4f2305,_0x57e6cf[_0x578d('0x50')])['then'](function(_0x46dab7){_0x53762a=_0x46dab7;logger['info'](_0x578d('0x51'),_0x53762a['id']);return getEndUser(_0x4f2305,_0x3f3248['calleridname'],_0x3f3248[_0x578d('0x52')]);})[_0x578d('0x17')](function(_0x249e2d){_0xdc9ab8=_0x249e2d;logger[_0x578d('0xb')](_0x578d('0x53'),_0xdc9ab8['id']);return getTicket(_0x4f2305,_0x53762a,_0xdc9ab8,_0x377f34,_0x3f3248);})['then'](function(_0x40e150){if(_0x40e150){logger['info'](_0x578d('0x54'),_0x40e150['id']);switch(_0x4f2305[_0x578d('0x3c')]){case _0x578d('0x55'):logger['info'](_0x578d('0x4b'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x4f2305[_0x578d('0xf')],_0x53762a['id'],_0x40e150['id']),'method':_0x578d('0x10')});case _0x578d('0x56'):logger['info'](_0x578d('0x4b'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x578d('0xd')](_0x578d('0x57'),_0x57e6cf[_0x578d('0x12')]),_0x578d('0x58'),{'uri':util['format'](_0x578d('0x59'),_0x4f2305['remoteUri'][_0x578d('0x5a')](_0x578d('0x5b'),''),_0x40e150['id'])});break;default:logger[_0x578d('0x5c')](_0x578d('0x4b'),_0x578d('0x5d'));}}})[_0x578d('0x5e')](function(_0x452c0d){logger[_0x578d('0x5c')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x578d('0x5f')](_0x452c0d,{'showHidden':!![],'depth':null}));});};exports[_0x578d('0x60')]=function(_0x124b92,_0x278a37,_0x6f394,_0x46cd4f,_0x2f86d4,_0x3ab88b,_0x3e976e){var _0x4fad99,_0x5c267c;_0x3ab88b['remoteUri']=intUtil[_0x578d('0x48')](_0x3ab88b['remoteUri']);_0x3ab88b[_0x578d('0x49')]=intUtil[_0x578d('0x48')](_0x3ab88b['serverUrl']);if(_0x3e976e&&_0x3e976e[_0x578d('0x61')]&&_0x3e976e[_0x578d('0x61')]!==_0x578d('0x62')){logger[_0x578d('0xb')](_0x578d('0x63'),'Recording\x20is\x20enabled!');_0x278a37['recordingURL']=util[_0x578d('0xd')](_0x578d('0x4d'),_0x3ab88b[_0x578d('0x49')],_0x278a37['uniqueid'],md5(_0x278a37['uniqueid']));}headers[_0x578d('0x4f')]=getAuth(_0x3ab88b);return getUser(_0x3ab88b,_0x46cd4f[_0x578d('0x50')])[_0x578d('0x17')](function(_0x2fd136){_0x4fad99=_0x2fd136;logger[_0x578d('0xb')](_0x578d('0x51'),_0x4fad99['id']);return getEndUser(_0x3ab88b,_0x278a37[_0x578d('0x64')],_0x278a37[_0x578d('0x65')]);})['then'](function(_0x3e71e3){_0x5c267c=_0x3e71e3;logger[_0x578d('0xb')](_0x578d('0x53'),_0x5c267c['id']);return getTicket(_0x3ab88b,_0x4fad99,_0x5c267c,_0x6f394,_0x278a37);})[_0x578d('0x17')](function(_0x337a37){if(_0x337a37){logger[_0x578d('0xb')]('The\x20Ticket\x20ID\x20is:',_0x337a37['id']);switch(_0x3ab88b[_0x578d('0x3c')]){case _0x578d('0x55'):logger[_0x578d('0xb')](_0x578d('0x63'),_0x578d('0x66'));return request({'uri':util[_0x578d('0xd')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x3ab88b[_0x578d('0xf')],_0x4fad99['id'],_0x337a37['id']),'method':_0x578d('0x10')});case'newTab':logger[_0x578d('0xb')](_0x578d('0x63'),_0x578d('0x67'));emit(util[_0x578d('0xd')]('user:%s',_0x46cd4f[_0x578d('0x12')]),'trigger:browser:url',{'uri':util['format'](_0x578d('0x59'),_0x3ab88b[_0x578d('0xf')][_0x578d('0x5a')](_0x578d('0x5b'),''),_0x337a37['id'])});break;default:logger[_0x578d('0x5c')](_0x578d('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x578d('0x5e')](function(_0x54fc88){logger[_0x578d('0x5c')](_0x578d('0x68'),util[_0x578d('0x5f')](_0x54fc88,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x567e57,_0x376c27,_0x68513a,_0x2c68b5,_0x419cb6,_0x2378df){var _0xcb7718,_0x41b6b1;_0x2378df[_0x578d('0xf')]=intUtil[_0x578d('0x48')](_0x2378df[_0x578d('0xf')]);_0x2378df['serverUrl']=intUtil[_0x578d('0x48')](_0x2378df['serverUrl']);if(_0x419cb6&&_0x419cb6[_0x578d('0x4a')]){logger[_0x578d('0xb')]('['+_0x376c27['lastevent'][_0x578d('0x69')]()+']',_0x578d('0x6a'));_0x376c27[_0x578d('0x4c')]=util[_0x578d('0xd')](_0x578d('0x4d'),_0x2378df[_0x578d('0x49')],_0x376c27['uniqueid'],md5(_0x376c27[_0x578d('0x4e')]));}else{_0x376c27[_0x578d('0x4c')]='';}headers[_0x578d('0x4f')]=getAuth(_0x2378df);return getUser(_0x2378df)[_0x578d('0x17')](function(_0x1f88e0){_0xcb7718=_0x1f88e0;logger[_0x578d('0xb')](_0x578d('0x51'),_0xcb7718['id']);return getEndUser(_0x2378df,_0x376c27[_0x578d('0x6b')],_0x376c27[_0x578d('0x52')]);})[_0x578d('0x17')](function(_0x3d443f){_0x41b6b1=_0x3d443f;logger['info'](_0x578d('0x53'),_0x41b6b1['id']);return getTicket(_0x2378df,_0xcb7718,_0x41b6b1,_0x68513a,_0x376c27);})[_0x578d('0x17')](function(_0x4ee8a5){if(_0x4ee8a5){logger[_0x578d('0xb')](_0x578d('0x54'),_0x4ee8a5['id']);}})[_0x578d('0x5e')](function(_0xad1821){logger['error']('['+_0x376c27[_0x578d('0x6c')][_0x578d('0x69')]()+']'+_0x578d('0x6d'),util[_0x578d('0x5f')](_0xad1821,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff