// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xde42=['defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','Tags','name','Subjects','Descriptions','getString','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','count','Agent\x20found!','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','results','length','filter','first','Enduser\x20found!','%s/users.json','POST','end-user','Caller\x20-\x20%s','user','authType','password','%s:%s','username','%s/token:%s','toString','base64','debug','[HTTP]','stringify','GET','map','includes','string','type','nameField','customField','content','idField','custom_fields','push','variable','variableName','customVariable','Variable','toLowerCase','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','monitor_format','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','util','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis'];(function(_0x11b7bd,_0x3923ba){var _0x29a90b=function(_0x3a74a3){while(--_0x3a74a3){_0x11b7bd['push'](_0x11b7bd['shift']());}};_0x29a90b(++_0x3923ba);}(_0xde42,0x1be));var _0x2de4=function(_0x5b3a35,_0x312e9b){_0x5b3a35=_0x5b3a35-0x0;var _0x4383df=_0xde42[_0x5b3a35];return _0x4383df;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require('md5');var util=require(_0x2de4('0x0'));var Redis=require(_0x2de4('0x1'));var intUtil=require('./util');var config=require(_0x2de4('0x2'));var logger=require(_0x2de4('0x3'))(_0x2de4('0x4'));config[_0x2de4('0x5')]=_[_0x2de4('0x6')](config[_0x2de4('0x5')],{'host':_0x2de4('0x7'),'port':0x18eb});var io=require(_0x2de4('0x8'))(new Redis(config[_0x2de4('0x5')]));function emit(_0x5ecc3d,_0x543284,_0x1b9e4d){io['to'](_0x5ecc3d)[_0x2de4('0x9')](_0x543284,_0x1b9e4d);}var headers={'Content-Type':_0x2de4('0xa'),'Accept':'application/json'};function getTicket(_0x2dbd7b,_0x23cb1b,_0x58b345,_0x249dc5,_0x262885){logger[_0x2de4('0xb')](_0x2de4('0xc'));return request({'uri':util[_0x2de4('0xd')](_0x2de4('0xe'),_0x2dbd7b['remoteUri']),'method':'POST','body':{'ticket':_[_0x2de4('0xf')]({'requester_id':_0x58b345['id'],'submitter_id':_0x23cb1b?_0x23cb1b['id']:undefined,'assignee_id':_0x23cb1b?_0x23cb1b['id']:undefined,'tags':getTags(_0x249dc5[_0x2de4('0x10')],_0x2de4('0x11')),'subject':intUtil['getString'](_0x249dc5[_0x2de4('0x12')],_0x262885,'\x20'),'description':intUtil['getString'](_0x249dc5[_0x2de4('0x13')],_0x262885,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2de4('0x14')](_0x249dc5['Descriptions'],_0x262885,'\x0a')}},getCustomFields(_0x249dc5[_0x2de4('0x15')],_0x262885))}})[_0x2de4('0x16')](function(_0x50d4b0){logger[_0x2de4('0xb')](_0x2de4('0x17'));return _0x50d4b0[_0x2de4('0x18')];});}function getUser(_0x4db54e,_0x5cba65){if(intUtil[_0x2de4('0x19')](_0x5cba65)){logger[_0x2de4('0xb')](_0x2de4('0x1a'),_0x5cba65);return request({'uri':util[_0x2de4('0xd')](_0x2de4('0x1b'),_0x4db54e[_0x2de4('0x1c')]),'qs':{'query':util[_0x2de4('0xd')]('type:user\x20role:agent\x20email:%s',_0x5cba65)}})[_0x2de4('0x16')](function(_0x1591cb){if(_0x1591cb[_0x2de4('0x1d')]){logger['info'](_0x2de4('0x1e'));return _['find'](_0x1591cb['results'],{'email':_0x5cba65,'role':_0x2de4('0x1f')});}else{logger[_0x2de4('0xb')](_0x2de4('0x20'));return request({'uri':util[_0x2de4('0xd')](_0x2de4('0x21'),_0x4db54e['remoteUri'])})[_0x2de4('0x16')](function(_0x384103){logger['info'](_0x2de4('0x22'));return _0x384103['user'];});}});}else{logger['info'](_0x2de4('0x20'));return request({'uri':util[_0x2de4('0xd')](_0x2de4('0x21'),_0x4db54e[_0x2de4('0x1c')])})['then'](function(_0x1ef31f){logger[_0x2de4('0xb')](_0x2de4('0x22'));return _0x1ef31f['user'];});}}function getEndUser(_0x11fa30,_0x26563b,_0x11de62){logger['info'](_0x2de4('0x23'),_0x11de62);return request({'uri':util[_0x2de4('0xd')]('%s/search.json',_0x11fa30['remoteUri']),'qs':{'query':util[_0x2de4('0xd')](_0x2de4('0x24'),_0x11de62)}})['then'](function(_0x1ba2d9){var _0x4e4540;if(_0x1ba2d9[_0x2de4('0x25')][_0x2de4('0x26')]){_0x1ba2d9[_0x2de4('0x25')]=_[_0x2de4('0x27')](_0x1ba2d9[_0x2de4('0x25')],{'suspended':![],'role':'end-user'});if(_0x1ba2d9[_0x2de4('0x25')][_0x2de4('0x26')]){_0x4e4540=_[_0x2de4('0x28')](_0x1ba2d9['results']);}}if(_0x4e4540){logger[_0x2de4('0xb')](_0x2de4('0x29'));return _0x4e4540;}else{logger[_0x2de4('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0x2de4('0x2a'),_0x11fa30[_0x2de4('0x1c')]),'method':_0x2de4('0x2b'),'body':{'user':{'role':_0x2de4('0x2c'),'name':util[_0x2de4('0xd')](_0x2de4('0x2d'),_0x26563b||_0x11de62),'phone':_0x11de62}}})['then'](function(_0x31b3bc){logger[_0x2de4('0xb')]('Enduser\x20created.');return _0x31b3bc[_0x2de4('0x2e')];});}});}function getAuth(_0x480a96){var _0x590e59;if(_0x480a96[_0x2de4('0x2f')]===_0x2de4('0x30')){_0x590e59=util['format'](_0x2de4('0x31'),_0x480a96[_0x2de4('0x32')],_0x480a96[_0x2de4('0x30')]);}else if(_0x480a96[_0x2de4('0x2f')]==='token'){_0x590e59=util[_0x2de4('0xd')](_0x2de4('0x33'),_0x480a96[_0x2de4('0x32')],_0x480a96['token']);}return util[_0x2de4('0xd')]('Basic\x20%s',new Buffer(_0x590e59)[_0x2de4('0x34')](_0x2de4('0x35')));}function request(_0x10d3a1){logger[_0x2de4('0x36')](_0x2de4('0x37'),JSON[_0x2de4('0x38')](_0x10d3a1));return rp(_[_0x2de4('0x6')](_0x10d3a1,{'method':_0x2de4('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x389f12,_0x2e35ea){var _0x37dbcd=[];if(_0x389f12&&_0x389f12['length']>0x0){_0x37dbcd=_[_0x2de4('0x3a')](_0x389f12,_0x2e35ea);}return _0x37dbcd;}function getCustomFields(_0x519260,_0x330a2a){var _0x5d8b58=[];var _0x24eecc={'custom_fields':[]};if(_0x519260[_0x2de4('0x26')]>0x0){_['forEach'](_0x519260,function(_0x343760){if(_[_0x2de4('0x3b')]([_0x2de4('0x3c'),'picklist'],_0x343760[_0x2de4('0x3d')])&&_0x343760[_0x2de4('0x3e')]&&!_0x343760[_0x2de4('0x3f')]){_0x24eecc[_0x343760[_0x2de4('0x3e')]['toLowerCase']()]=_0x343760[_0x2de4('0x40')][_0x2de4('0x34')]();}else if(_[_0x2de4('0x3b')]([_0x2de4('0x3c'),'picklist'],_0x343760[_0x2de4('0x3d')])&&_0x343760[_0x2de4('0x41')]&&_0x343760['customField']){_0x24eecc[_0x2de4('0x42')][_0x2de4('0x43')]({'id':_0x343760[_0x2de4('0x41')],'value':_0x343760[_0x2de4('0x40')][_0x2de4('0x34')]()});}else if(_0x343760[_0x2de4('0x3d')]===_0x2de4('0x44')&&_0x343760['variableName']&&_0x343760[_0x2de4('0x41')]&&_0x343760[_0x2de4('0x3f')]){_0x330a2a[_0x343760[_0x2de4('0x45')]]&&_0x24eecc[_0x2de4('0x42')][_0x2de4('0x43')]({'id':_0x343760['idField'],'value':_0x330a2a[_0x343760[_0x2de4('0x45')]]['toString']()});}else if(_0x343760[_0x2de4('0x3d')]===_0x2de4('0x46')&&_0x343760[_0x2de4('0x47')]&&_0x343760[_0x2de4('0x47')][_0x2de4('0x11')]&&_0x343760[_0x2de4('0x41')]&&_0x343760['customField']){_0x330a2a[_0x343760[_0x2de4('0x47')][_0x2de4('0x11')][_0x2de4('0x48')]()]&&_0x24eecc[_0x2de4('0x42')][_0x2de4('0x43')]({'id':_0x343760[_0x2de4('0x41')],'value':_0x330a2a[_0x343760[_0x2de4('0x47')][_0x2de4('0x11')][_0x2de4('0x48')]()]['toString']()});}});}return _0x24eecc;}exports['queue']=function(_0x2748bf,_0x18a703,_0x1b70a7,_0xccf890,_0x52b9ca,_0x2cb17c){var _0x2ca23e,_0x111366;_0x2cb17c[_0x2de4('0x1c')]=intUtil[_0x2de4('0x49')](_0x2cb17c[_0x2de4('0x1c')]);_0x2cb17c[_0x2de4('0x4a')]=intUtil[_0x2de4('0x49')](_0x2cb17c[_0x2de4('0x4a')]);if(_0x52b9ca&&_0x52b9ca['monitor_format']){logger[_0x2de4('0xb')](_0x2de4('0x4b'),_0x2de4('0x4c'));_0x18a703[_0x2de4('0x4d')]=util['format'](_0x2de4('0x4e'),_0x2cb17c[_0x2de4('0x4a')],_0x18a703[_0x2de4('0x4f')],md5(_0x18a703[_0x2de4('0x4f')]));}else{_0x18a703[_0x2de4('0x4d')]='';}headers[_0x2de4('0x50')]=getAuth(_0x2cb17c);return getUser(_0x2cb17c,_0xccf890[_0x2de4('0x51')])[_0x2de4('0x16')](function(_0x274a7a){_0x2ca23e=_0x274a7a;logger[_0x2de4('0xb')](_0x2de4('0x52'),_0x2ca23e['id']);return getEndUser(_0x2cb17c,_0x18a703[_0x2de4('0x53')],_0x18a703[_0x2de4('0x54')]);})[_0x2de4('0x16')](function(_0x46f925){_0x111366=_0x46f925;logger[_0x2de4('0xb')](_0x2de4('0x55'),_0x111366['id']);return getTicket(_0x2cb17c,_0x2ca23e,_0x111366,_0x1b70a7,_0x18a703);})[_0x2de4('0x16')](function(_0x42d2f1){if(_0x42d2f1){logger[_0x2de4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x42d2f1['id']);switch(_0x2cb17c[_0x2de4('0x3d')]){case _0x2de4('0x56'):logger['info']('[QUEUE]',_0x2de4('0x57'));return request({'uri':util[_0x2de4('0xd')](_0x2de4('0x58'),_0x2cb17c['remoteUri'],_0x2ca23e['id'],_0x42d2f1['id']),'method':_0x2de4('0x2b')});case _0x2de4('0x59'):logger['info']('[QUEUE]',_0x2de4('0x5a'));emit(util[_0x2de4('0xd')](_0x2de4('0x5b'),_0xccf890[_0x2de4('0x11')]),_0x2de4('0x5c'),{'uri':util[_0x2de4('0xd')](_0x2de4('0x5d'),_0x2cb17c['remoteUri'][_0x2de4('0x5e')](_0x2de4('0x5f'),''),_0x42d2f1['id'])});break;default:logger[_0x2de4('0x60')](_0x2de4('0x4b'),_0x2de4('0x61'));}}})[_0x2de4('0x62')](function(_0x26bbd3){logger[_0x2de4('0x60')](_0x2de4('0x63'),util[_0x2de4('0x64')](_0x26bbd3,{'showHidden':!![],'depth':null}));});};exports[_0x2de4('0x65')]=function(_0x242907,_0x386020,_0x49ca56,_0x258c65,_0x3fea42,_0x101c5e,_0x477db8){var _0x51c5d5,_0x16520a;_0x101c5e['remoteUri']=intUtil['stripTrailingSlash'](_0x101c5e[_0x2de4('0x1c')]);_0x101c5e[_0x2de4('0x4a')]=intUtil[_0x2de4('0x49')](_0x101c5e[_0x2de4('0x4a')]);if(_0x477db8&&_0x477db8[_0x2de4('0x66')]&&_0x477db8[_0x2de4('0x66')]!=='none'){logger[_0x2de4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x386020['recordingURL']=util[_0x2de4('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x101c5e[_0x2de4('0x4a')],_0x386020[_0x2de4('0x4f')],md5(_0x386020[_0x2de4('0x4f')]));}headers['Authorization']=getAuth(_0x101c5e);return getUser(_0x101c5e,_0x258c65[_0x2de4('0x51')])['then'](function(_0x214581){_0x51c5d5=_0x214581;logger[_0x2de4('0xb')]('The\x20User\x20ID\x20is:',_0x51c5d5['id']);return getEndUser(_0x101c5e,_0x386020[_0x2de4('0x67')],_0x386020[_0x2de4('0x68')]);})['then'](function(_0x5ec6ba){_0x16520a=_0x5ec6ba;logger[_0x2de4('0xb')](_0x2de4('0x55'),_0x16520a['id']);return getTicket(_0x101c5e,_0x51c5d5,_0x16520a,_0x49ca56,_0x386020);})['then'](function(_0xd944dc){if(_0xd944dc){logger[_0x2de4('0xb')](_0x2de4('0x69'),_0xd944dc['id']);switch(_0x101c5e[_0x2de4('0x3d')]){case _0x2de4('0x56'):logger[_0x2de4('0xb')](_0x2de4('0x6a'),_0x2de4('0x57'));return request({'uri':util[_0x2de4('0xd')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x101c5e[_0x2de4('0x1c')],_0x51c5d5['id'],_0xd944dc['id']),'method':_0x2de4('0x2b')});case _0x2de4('0x59'):logger['info'](_0x2de4('0x6a'),_0x2de4('0x5a'));emit(util['format'](_0x2de4('0x5b'),_0x258c65[_0x2de4('0x11')]),_0x2de4('0x5c'),{'uri':util['format']('%s/agent/tickets/%s',_0x101c5e[_0x2de4('0x1c')][_0x2de4('0x5e')]('/api/v2',''),_0xd944dc['id'])});break;default:logger[_0x2de4('0x60')](_0x2de4('0x6a'),_0x2de4('0x61'));}}})[_0x2de4('0x62')](function(_0x156748){logger[_0x2de4('0x60')](_0x2de4('0x6b'),util['inspect'](_0x156748,{'showHidden':!![],'depth':null}));});};exports[_0x2de4('0x6c')]=function(_0x13ef3b,_0x50dc27,_0x2ced87,_0x46c3cb,_0x4cb4ea,_0x1958c1){var _0x13db91,_0x33cb88;_0x1958c1['remoteUri']=intUtil['stripTrailingSlash'](_0x1958c1[_0x2de4('0x1c')]);_0x1958c1[_0x2de4('0x4a')]=intUtil[_0x2de4('0x49')](_0x1958c1[_0x2de4('0x4a')]);if(_0x4cb4ea&&_0x4cb4ea[_0x2de4('0x6d')]){logger['info']('['+_0x50dc27[_0x2de4('0x6e')][_0x2de4('0x6f')]()+']',_0x2de4('0x4c'));_0x50dc27['recordingURL']=util[_0x2de4('0xd')](_0x2de4('0x4e'),_0x1958c1['serverUrl'],_0x50dc27[_0x2de4('0x4f')],md5(_0x50dc27[_0x2de4('0x4f')]));}else{_0x50dc27[_0x2de4('0x4d')]='';}headers['Authorization']=getAuth(_0x1958c1);return getUser(_0x1958c1)[_0x2de4('0x16')](function(_0x1cae5b){_0x13db91=_0x1cae5b;logger[_0x2de4('0xb')](_0x2de4('0x52'),_0x13db91['id']);return getEndUser(_0x1958c1,_0x50dc27[_0x2de4('0x53')],_0x50dc27[_0x2de4('0x54')]);})['then'](function(_0x518793){_0x33cb88=_0x518793;logger[_0x2de4('0xb')](_0x2de4('0x55'),_0x33cb88['id']);return getTicket(_0x1958c1,_0x13db91,_0x33cb88,_0x2ced87,_0x50dc27);})['then'](function(_0x5d23b7){if(_0x5d23b7){logger[_0x2de4('0xb')](_0x2de4('0x69'),_0x5d23b7['id']);}})[_0x2de4('0x62')](function(_0x2c7188){logger[_0x2de4('0x60')]('['+_0x50dc27[_0x2de4('0x6e')][_0x2de4('0x6f')]()+']'+_0x2de4('0x70'),util['inspect'](_0x2c7188,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff