// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7462=['includes','picklist','type','customField','toLowerCase','string','idField','custom_fields','push','content','variable','variableName','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','integrationTab','[QUEUE]','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','The\x20Ticket\x20ID\x20is:','\x20Error\x20running\x20Zendesk\x20integration','util','ioredis','redis','defaults','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','merge','Subjects','getString','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','count','Agent\x20found!','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','filter','end-user','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','password','username','authType','%s/token:%s','token','Basic\x20%s','toString','base64','debug','[HTTP]','map','forEach'];(function(_0x60ebb0,_0x1371ce){var _0x4ea9ed=function(_0x2555a7){while(--_0x2555a7){_0x60ebb0['push'](_0x60ebb0['shift']());}};_0x4ea9ed(++_0x1371ce);}(_0x7462,0xf8));var _0x2746=function(_0x3f5dca,_0x59472b){_0x3f5dca=_0x3f5dca-0x0;var _0x5b833a=_0x7462[_0x3f5dca];return _0x5b833a;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require('md5');var util=require(_0x2746('0x0'));var Redis=require(_0x2746('0x1'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')('zendesk');config[_0x2746('0x2')]=_[_0x2746('0x3')](config[_0x2746('0x2')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x3cfaa8,_0x28efbd,_0x23bc62){io['to'](_0x3cfaa8)['emit'](_0x28efbd,_0x23bc62);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x551785,_0xede901,_0x1b9ff8,_0x1f390a,_0x229123){logger[_0x2746('0x4')](_0x2746('0x5'));return request({'uri':util['format'](_0x2746('0x6'),_0x551785[_0x2746('0x7')]),'method':'POST','body':{'ticket':_[_0x2746('0x8')]({'requester_id':_0x1b9ff8['id'],'submitter_id':_0xede901?_0xede901['id']:undefined,'assignee_id':_0xede901?_0xede901['id']:undefined,'tags':getTags(_0x1f390a['Tags'],'name'),'subject':intUtil['getString'](_0x1f390a[_0x2746('0x9')],_0x229123,'\x20'),'description':intUtil['getString'](_0x1f390a['Descriptions'],_0x229123,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2746('0xa')](_0x1f390a[_0x2746('0xb')],_0x229123,'\x0a')}},getCustomFields(_0x1f390a['Fields'],_0x229123))}})[_0x2746('0xc')](function(_0x565d3f){logger[_0x2746('0x4')](_0x2746('0xd'));return _0x565d3f[_0x2746('0xe')];});}function getUser(_0x28c4d9,_0x79fcb){if(intUtil[_0x2746('0xf')](_0x79fcb)){logger['info'](_0x2746('0x10'),_0x79fcb);return request({'uri':util[_0x2746('0x11')](_0x2746('0x12'),_0x28c4d9['remoteUri']),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x79fcb)}})[_0x2746('0xc')](function(_0x14d7f6){if(_0x14d7f6[_0x2746('0x13')]){logger[_0x2746('0x4')](_0x2746('0x14'));return _['find'](_0x14d7f6[_0x2746('0x15')],{'email':_0x79fcb,'role':'agent'});}else{logger[_0x2746('0x4')](_0x2746('0x16'));return request({'uri':util[_0x2746('0x11')](_0x2746('0x17'),_0x28c4d9[_0x2746('0x7')])})['then'](function(_0x89687e){logger[_0x2746('0x4')](_0x2746('0x18'));return _0x89687e[_0x2746('0x19')];});}});}else{logger[_0x2746('0x4')](_0x2746('0x16'));return request({'uri':util[_0x2746('0x11')](_0x2746('0x17'),_0x28c4d9[_0x2746('0x7')])})[_0x2746('0xc')](function(_0x3f6de0){logger[_0x2746('0x4')](_0x2746('0x18'));return _0x3f6de0[_0x2746('0x19')];});}}function getEndUser(_0x62cbc5,_0x23771b,_0x271d3e){logger[_0x2746('0x4')]('Searching\x20enduser\x20with\x20phone',_0x271d3e);return request({'uri':util['format']('%s/search.json',_0x62cbc5[_0x2746('0x7')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x271d3e)}})[_0x2746('0xc')](function(_0x56f102){var _0x49769b;if(_0x56f102[_0x2746('0x15')]['length']){_0x56f102['results']=_[_0x2746('0x1a')](_0x56f102[_0x2746('0x15')],{'suspended':![],'role':_0x2746('0x1b')});if(_0x56f102['results'][_0x2746('0x1c')]){_0x49769b=_[_0x2746('0x1d')](_0x56f102[_0x2746('0x15')]);}}if(_0x49769b){logger['info'](_0x2746('0x1e'));return _0x49769b;}else{logger[_0x2746('0x4')](_0x2746('0x1f'));return request({'uri':util['format']('%s/users.json',_0x62cbc5[_0x2746('0x7')]),'method':_0x2746('0x20'),'body':{'user':{'role':_0x2746('0x1b'),'name':util[_0x2746('0x11')]('Caller\x20-\x20%s',_0x23771b||_0x271d3e),'phone':_0x271d3e}}})[_0x2746('0xc')](function(_0x5792ec){logger[_0x2746('0x4')](_0x2746('0x21'));return _0x5792ec[_0x2746('0x19')];});}});}function getAuth(_0x370abe){var _0x24c961;if(_0x370abe['authType']===_0x2746('0x22')){_0x24c961=util[_0x2746('0x11')]('%s:%s',_0x370abe[_0x2746('0x23')],_0x370abe[_0x2746('0x22')]);}else if(_0x370abe[_0x2746('0x24')]==='token'){_0x24c961=util[_0x2746('0x11')](_0x2746('0x25'),_0x370abe[_0x2746('0x23')],_0x370abe[_0x2746('0x26')]);}return util[_0x2746('0x11')](_0x2746('0x27'),new Buffer(_0x24c961)[_0x2746('0x28')](_0x2746('0x29')));}function request(_0x13f163){logger[_0x2746('0x2a')](_0x2746('0x2b'),JSON['stringify'](_0x13f163));return rp(_[_0x2746('0x3')](_0x13f163,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x25e790,_0x1ea737){var _0x4e797e=[];if(_0x25e790&&_0x25e790[_0x2746('0x1c')]>0x0){_0x4e797e=_[_0x2746('0x2c')](_0x25e790,_0x1ea737);}return _0x4e797e;}function getCustomFields(_0x3d8901,_0x387611){var _0x49bf3f=[];var _0x4e406b={'custom_fields':[]};if(_0x3d8901[_0x2746('0x1c')]>0x0){_[_0x2746('0x2d')](_0x3d8901,function(_0x23043b){if(_[_0x2746('0x2e')](['string',_0x2746('0x2f')],_0x23043b[_0x2746('0x30')])&&_0x23043b['nameField']&&!_0x23043b[_0x2746('0x31')]){_0x4e406b[_0x23043b['nameField'][_0x2746('0x32')]()]=_0x23043b['content'][_0x2746('0x28')]();}else if(_[_0x2746('0x2e')]([_0x2746('0x33'),_0x2746('0x2f')],_0x23043b['type'])&&_0x23043b[_0x2746('0x34')]&&_0x23043b[_0x2746('0x31')]){_0x4e406b[_0x2746('0x35')][_0x2746('0x36')]({'id':_0x23043b[_0x2746('0x34')],'value':_0x23043b[_0x2746('0x37')][_0x2746('0x28')]()});}else if(_0x23043b['type']===_0x2746('0x38')&&_0x23043b[_0x2746('0x39')]&&_0x23043b[_0x2746('0x34')]&&_0x23043b['customField']){_0x387611[_0x23043b[_0x2746('0x39')]]&&_0x4e406b[_0x2746('0x35')][_0x2746('0x36')]({'id':_0x23043b[_0x2746('0x34')],'value':_0x387611[_0x23043b[_0x2746('0x39')]]['toString']()});}else if(_0x23043b['type']==='customVariable'&&_0x23043b[_0x2746('0x3a')]&&_0x23043b[_0x2746('0x3a')][_0x2746('0x3b')]&&_0x23043b['idField']&&_0x23043b[_0x2746('0x31')]){_0x387611[_0x23043b['Variable'][_0x2746('0x3b')]['toLowerCase']()]&&_0x4e406b['custom_fields'][_0x2746('0x36')]({'id':_0x23043b[_0x2746('0x34')],'value':_0x387611[_0x23043b[_0x2746('0x3a')][_0x2746('0x3b')]['toLowerCase']()][_0x2746('0x28')]()});}});}return _0x4e406b;}exports[_0x2746('0x3c')]=function(_0x12885c,_0x421d7e,_0x34ffd4,_0x44617d,_0x5a9fbf,_0x3320b3){var _0x47bceb,_0x5d369a;_0x3320b3[_0x2746('0x7')]=intUtil[_0x2746('0x3d')](_0x3320b3['remoteUri']);_0x3320b3[_0x2746('0x3e')]=intUtil[_0x2746('0x3d')](_0x3320b3[_0x2746('0x3e')]);if(_0x5a9fbf&&_0x5a9fbf[_0x2746('0x3f')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x421d7e[_0x2746('0x40')]=util['format'](_0x2746('0x41'),_0x3320b3[_0x2746('0x3e')],_0x421d7e[_0x2746('0x42')],md5(_0x421d7e[_0x2746('0x42')]));}else{_0x421d7e['recordingURL']='';}headers[_0x2746('0x43')]=getAuth(_0x3320b3);return getUser(_0x3320b3,_0x44617d['email'])[_0x2746('0xc')](function(_0x124f86){_0x47bceb=_0x124f86;logger[_0x2746('0x4')](_0x2746('0x44'),_0x47bceb['id']);return getEndUser(_0x3320b3,_0x421d7e[_0x2746('0x45')],_0x421d7e[_0x2746('0x46')]);})[_0x2746('0xc')](function(_0x2e047f){_0x5d369a=_0x2e047f;logger[_0x2746('0x4')]('The\x20Enduser\x20ID\x20is:',_0x5d369a['id']);return getTicket(_0x3320b3,_0x47bceb,_0x5d369a,_0x34ffd4,_0x421d7e);})[_0x2746('0xc')](function(_0x5b52bd){if(_0x5b52bd){logger[_0x2746('0x4')]('The\x20Ticket\x20ID\x20is:',_0x5b52bd['id']);switch(_0x3320b3[_0x2746('0x30')]){case _0x2746('0x47'):logger[_0x2746('0x4')](_0x2746('0x48'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x2746('0x11')](_0x2746('0x49'),_0x3320b3[_0x2746('0x7')],_0x47bceb['id'],_0x5b52bd['id']),'method':_0x2746('0x20')});case _0x2746('0x4a'):logger[_0x2746('0x4')](_0x2746('0x48'),_0x2746('0x4b'));emit(util[_0x2746('0x11')](_0x2746('0x4c'),_0x44617d[_0x2746('0x3b')]),_0x2746('0x4d'),{'uri':util['format']('%s/agent/tickets/%s',_0x3320b3[_0x2746('0x7')][_0x2746('0x4e')]('/api/v2',''),_0x5b52bd['id'])});break;default:logger[_0x2746('0x4f')](_0x2746('0x48'),_0x2746('0x50'));}}})[_0x2746('0x51')](function(_0x1e1e44){logger[_0x2746('0x4f')](_0x2746('0x52'),util['inspect'](_0x1e1e44,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x1550d2,_0x230924,_0x49adfc,_0x18e9d2,_0xcf2f0e,_0x513abb,_0x3cdaba){var _0x341421,_0x6f8c51;_0x513abb[_0x2746('0x7')]=intUtil[_0x2746('0x3d')](_0x513abb[_0x2746('0x7')]);_0x513abb[_0x2746('0x3e')]=intUtil[_0x2746('0x3d')](_0x513abb['serverUrl']);if(_0x3cdaba&&_0x3cdaba['recordingFormat']&&_0x3cdaba[_0x2746('0x53')]!==_0x2746('0x54')){logger[_0x2746('0x4')](_0x2746('0x55'),_0x2746('0x56'));_0x230924[_0x2746('0x40')]=util[_0x2746('0x11')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x513abb[_0x2746('0x3e')],_0x230924['uniqueid'],md5(_0x230924['uniqueid']));}headers[_0x2746('0x43')]=getAuth(_0x513abb);return getUser(_0x513abb,_0x18e9d2['email'])[_0x2746('0xc')](function(_0x47f31f){_0x341421=_0x47f31f;logger['info']('The\x20User\x20ID\x20is:',_0x341421['id']);return getEndUser(_0x513abb,_0x230924[_0x2746('0x57')],_0x230924[_0x2746('0x58')]);})[_0x2746('0xc')](function(_0x23d63d){_0x6f8c51=_0x23d63d;logger[_0x2746('0x4')](_0x2746('0x59'),_0x6f8c51['id']);return getTicket(_0x513abb,_0x341421,_0x6f8c51,_0x49adfc,_0x230924);})[_0x2746('0xc')](function(_0x3341a4){if(_0x3341a4){logger[_0x2746('0x4')]('The\x20Ticket\x20ID\x20is:',_0x3341a4['id']);switch(_0x513abb[_0x2746('0x30')]){case _0x2746('0x47'):logger[_0x2746('0x4')]('[OUTBOUND]',_0x2746('0x5a'));return request({'uri':util[_0x2746('0x11')](_0x2746('0x49'),_0x513abb[_0x2746('0x7')],_0x341421['id'],_0x3341a4['id']),'method':_0x2746('0x20')});case _0x2746('0x4a'):logger[_0x2746('0x4')]('[OUTBOUND]',_0x2746('0x4b'));emit(util[_0x2746('0x11')]('user:%s',_0x18e9d2[_0x2746('0x3b')]),_0x2746('0x4d'),{'uri':util['format'](_0x2746('0x5b'),_0x513abb[_0x2746('0x7')][_0x2746('0x4e')]('/api/v2',''),_0x3341a4['id'])});break;default:logger[_0x2746('0x4f')](_0x2746('0x55'),_0x2746('0x50'));}}})[_0x2746('0x51')](function(_0x349cdb){logger[_0x2746('0x4f')](_0x2746('0x5c'),util[_0x2746('0x5d')](_0x349cdb,{'showHidden':!![],'depth':null}));});};exports[_0x2746('0x5e')]=function(_0x10e294,_0x2987e5,_0x5cc990,_0x3f186a,_0x5bec22,_0x90aa3d){var _0x14978d,_0x17ce2c;_0x90aa3d['remoteUri']=intUtil[_0x2746('0x3d')](_0x90aa3d[_0x2746('0x7')]);_0x90aa3d[_0x2746('0x3e')]=intUtil['stripTrailingSlash'](_0x90aa3d[_0x2746('0x3e')]);if(_0x5bec22&&_0x5bec22[_0x2746('0x3f')]){logger[_0x2746('0x4')]('['+_0x2987e5[_0x2746('0x5f')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x2987e5[_0x2746('0x40')]=util[_0x2746('0x11')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x90aa3d['serverUrl'],_0x2987e5[_0x2746('0x42')],md5(_0x2987e5['uniqueid']));}else{_0x2987e5[_0x2746('0x40')]='';}headers[_0x2746('0x43')]=getAuth(_0x90aa3d);return getUser(_0x90aa3d)['then'](function(_0x2a3e5){_0x14978d=_0x2a3e5;logger[_0x2746('0x4')]('The\x20User\x20ID\x20is:',_0x14978d['id']);return getEndUser(_0x90aa3d,_0x2987e5[_0x2746('0x45')],_0x2987e5['calleridnum']);})[_0x2746('0xc')](function(_0x525811){_0x17ce2c=_0x525811;logger['info'](_0x2746('0x59'),_0x17ce2c['id']);return getTicket(_0x90aa3d,_0x14978d,_0x17ce2c,_0x5cc990,_0x2987e5);})[_0x2746('0xc')](function(_0x4061f2){if(_0x4061f2){logger['info'](_0x2746('0x60'),_0x4061f2['id']);}})[_0x2746('0x51')](function(_0x38fcb7){logger[_0x2746('0x4f')]('['+_0x2987e5[_0x2746('0x5f')]['toUpperCase']()+']'+_0x2746('0x61'),util[_0x2746('0x5d')](_0x38fcb7,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x4a59=['authType','%s:%s','token','%s/token:%s','username','Basic\x20%s','base64','debug','stringify','GET','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','idField','custom_fields','toString','variable','variableName','push','customVariable','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','Authorization','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','Tags','getString','Descriptions','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','type:user\x20role:agent\x20email:%s','Agent\x20found!','find','results','agent','then','Admin\x20account\x20selected.','user','%s/search.json','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s'];(function(_0x33154d,_0x854047){var _0x3b2f03=function(_0x35f7a6){while(--_0x35f7a6){_0x33154d['push'](_0x33154d['shift']());}};_0x3b2f03(++_0x854047);}(_0x4a59,0xab));var _0x94a5=function(_0x5bb243,_0x4e3882){_0x5bb243=_0x5bb243-0x0;var _0x2340c7=_0x4a59[_0x5bb243];return _0x2340c7;};'use strict';var _=require('lodash');var rp=require(_0x94a5('0x0'));var md5=require(_0x94a5('0x1'));var util=require(_0x94a5('0x2'));var Redis=require('ioredis');var intUtil=require(_0x94a5('0x3'));var config=require(_0x94a5('0x4'));var logger=require(_0x94a5('0x5'))('zendesk');config[_0x94a5('0x6')]=_[_0x94a5('0x7')](config['redis'],{'host':_0x94a5('0x8'),'port':0x18eb});var io=require(_0x94a5('0x9'))(new Redis(config[_0x94a5('0x6')]));function emit(_0x7f0605,_0x46a559,_0x2221d2){io['to'](_0x7f0605)['emit'](_0x46a559,_0x2221d2);}var headers={'Content-Type':_0x94a5('0xa'),'Accept':_0x94a5('0xa')};function getTicket(_0x535599,_0x2d8b7e,_0x4d741a,_0x2661b0,_0x3e8c8b){logger[_0x94a5('0xb')](_0x94a5('0xc'));return request({'uri':util[_0x94a5('0xd')](_0x94a5('0xe'),_0x535599[_0x94a5('0xf')]),'method':_0x94a5('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x4d741a['id'],'submitter_id':_0x2d8b7e?_0x2d8b7e['id']:undefined,'assignee_id':_0x2d8b7e?_0x2d8b7e['id']:undefined,'tags':getTags(_0x2661b0[_0x94a5('0x11')],'name'),'subject':intUtil[_0x94a5('0x12')](_0x2661b0['Subjects'],_0x3e8c8b,'\x20'),'description':intUtil[_0x94a5('0x12')](_0x2661b0[_0x94a5('0x13')],_0x3e8c8b,'\x0a'),'comment':{'public':![],'body':intUtil[_0x94a5('0x12')](_0x2661b0[_0x94a5('0x13')],_0x3e8c8b,'\x0a')}},getCustomFields(_0x2661b0['Fields'],_0x3e8c8b))}})['then'](function(_0x4e74d1){logger[_0x94a5('0xb')](_0x94a5('0x14'));return _0x4e74d1[_0x94a5('0x15')];});}function getUser(_0x22857a,_0x9256eb){if(intUtil[_0x94a5('0x16')](_0x9256eb)){logger[_0x94a5('0xb')](_0x94a5('0x17'),_0x9256eb);return request({'uri':util['format']('%s/search.json',_0x22857a[_0x94a5('0xf')]),'qs':{'query':util['format'](_0x94a5('0x18'),_0x9256eb)}})['then'](function(_0x12ca6b){if(_0x12ca6b['count']){logger[_0x94a5('0xb')](_0x94a5('0x19'));return _[_0x94a5('0x1a')](_0x12ca6b[_0x94a5('0x1b')],{'email':_0x9256eb,'role':_0x94a5('0x1c')});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x94a5('0xd')]('%s/users/me.json',_0x22857a[_0x94a5('0xf')])})[_0x94a5('0x1d')](function(_0x44ea09){logger[_0x94a5('0xb')](_0x94a5('0x1e'));return _0x44ea09[_0x94a5('0x1f')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x94a5('0xd')]('%s/users/me.json',_0x22857a[_0x94a5('0xf')])})[_0x94a5('0x1d')](function(_0x36e4bd){logger[_0x94a5('0xb')]('Admin\x20account\x20selected.');return _0x36e4bd[_0x94a5('0x1f')];});}}function getEndUser(_0x5dbf0a,_0x5dbab6,_0x1b9e27){logger[_0x94a5('0xb')]('Searching\x20enduser\x20with\x20phone',_0x1b9e27);return request({'uri':util[_0x94a5('0xd')](_0x94a5('0x20'),_0x5dbf0a[_0x94a5('0xf')]),'qs':{'query':util[_0x94a5('0xd')](_0x94a5('0x21'),_0x1b9e27)}})[_0x94a5('0x1d')](function(_0x50f065){var _0x3a39cb;if(_0x50f065['results'][_0x94a5('0x22')]){_0x50f065['results']=_[_0x94a5('0x23')](_0x50f065[_0x94a5('0x1b')],{'suspended':![],'role':_0x94a5('0x24')});if(_0x50f065[_0x94a5('0x1b')][_0x94a5('0x22')]){_0x3a39cb=_[_0x94a5('0x25')](_0x50f065['results']);}}if(_0x3a39cb){logger[_0x94a5('0xb')](_0x94a5('0x26'));return _0x3a39cb;}else{logger[_0x94a5('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x94a5('0xd')](_0x94a5('0x27'),_0x5dbf0a[_0x94a5('0xf')]),'method':_0x94a5('0x10'),'body':{'user':{'role':_0x94a5('0x24'),'name':util[_0x94a5('0xd')](_0x94a5('0x28'),_0x5dbab6||_0x1b9e27),'phone':_0x1b9e27}}})[_0x94a5('0x1d')](function(_0x2b1358){logger[_0x94a5('0xb')]('Enduser\x20created.');return _0x2b1358[_0x94a5('0x1f')];});}});}function getAuth(_0x483d12){var _0x255160;if(_0x483d12[_0x94a5('0x29')]==='password'){_0x255160=util['format'](_0x94a5('0x2a'),_0x483d12['username'],_0x483d12['password']);}else if(_0x483d12['authType']===_0x94a5('0x2b')){_0x255160=util[_0x94a5('0xd')](_0x94a5('0x2c'),_0x483d12[_0x94a5('0x2d')],_0x483d12['token']);}return util[_0x94a5('0xd')](_0x94a5('0x2e'),new Buffer(_0x255160)['toString'](_0x94a5('0x2f')));}function request(_0x4a3c80){logger[_0x94a5('0x30')]('[HTTP]',JSON[_0x94a5('0x31')](_0x4a3c80));return rp(_[_0x94a5('0x7')](_0x4a3c80,{'method':_0x94a5('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x7d1908,_0x2d3c27){var _0x3709d4=[];if(_0x7d1908&&_0x7d1908[_0x94a5('0x22')]>0x0){_0x3709d4=_['map'](_0x7d1908,_0x2d3c27);}return _0x3709d4;}function getCustomFields(_0x338a18,_0xa4b35e){var _0x4c4361=[];var _0x406284={'custom_fields':[]};if(_0x338a18[_0x94a5('0x22')]>0x0){_[_0x94a5('0x33')](_0x338a18,function(_0x18c5e8){if(_[_0x94a5('0x34')]([_0x94a5('0x35'),_0x94a5('0x36')],_0x18c5e8[_0x94a5('0x37')])&&_0x18c5e8[_0x94a5('0x38')]&&!_0x18c5e8[_0x94a5('0x39')]){_0x406284[_0x18c5e8[_0x94a5('0x38')][_0x94a5('0x3a')]()]=_0x18c5e8['content']['toString']();}else if(_[_0x94a5('0x34')]([_0x94a5('0x35'),_0x94a5('0x36')],_0x18c5e8[_0x94a5('0x37')])&&_0x18c5e8[_0x94a5('0x3b')]&&_0x18c5e8[_0x94a5('0x39')]){_0x406284[_0x94a5('0x3c')]['push']({'id':_0x18c5e8[_0x94a5('0x3b')],'value':_0x18c5e8['content'][_0x94a5('0x3d')]()});}else if(_0x18c5e8[_0x94a5('0x37')]===_0x94a5('0x3e')&&_0x18c5e8[_0x94a5('0x3f')]&&_0x18c5e8['idField']&&_0x18c5e8['customField']){_0xa4b35e[_0x18c5e8['variableName']]&&_0x406284['custom_fields'][_0x94a5('0x40')]({'id':_0x18c5e8[_0x94a5('0x3b')],'value':_0xa4b35e[_0x18c5e8['variableName']]['toString']()});}else if(_0x18c5e8[_0x94a5('0x37')]===_0x94a5('0x41')&&_0x18c5e8['Variable']&&_0x18c5e8[_0x94a5('0x42')][_0x94a5('0x43')]&&_0x18c5e8['idField']&&_0x18c5e8[_0x94a5('0x39')]){_0xa4b35e[_0x18c5e8[_0x94a5('0x42')][_0x94a5('0x43')][_0x94a5('0x3a')]()]&&_0x406284[_0x94a5('0x3c')][_0x94a5('0x40')]({'id':_0x18c5e8[_0x94a5('0x3b')],'value':_0xa4b35e[_0x18c5e8[_0x94a5('0x42')][_0x94a5('0x43')][_0x94a5('0x3a')]()][_0x94a5('0x3d')]()});}});}return _0x406284;}exports['queue']=function(_0x372a04,_0x54ba84,_0xde10be,_0x3327d2,_0x381645,_0x390f75){var _0x213c61,_0x4c010b;_0x390f75[_0x94a5('0xf')]=intUtil[_0x94a5('0x44')](_0x390f75['remoteUri']);_0x390f75[_0x94a5('0x45')]=intUtil[_0x94a5('0x44')](_0x390f75[_0x94a5('0x45')]);if(_0x381645&&_0x381645[_0x94a5('0x46')]){logger[_0x94a5('0xb')](_0x94a5('0x47'),_0x94a5('0x48'));_0x54ba84[_0x94a5('0x49')]=util[_0x94a5('0xd')](_0x94a5('0x4a'),_0x390f75[_0x94a5('0x45')],_0x54ba84[_0x94a5('0x4b')],md5(_0x54ba84[_0x94a5('0x4b')]));}else{_0x54ba84['recordingURL']='';}headers['Authorization']=getAuth(_0x390f75);return getUser(_0x390f75,_0x3327d2[_0x94a5('0x4c')])[_0x94a5('0x1d')](function(_0x310791){_0x213c61=_0x310791;logger[_0x94a5('0xb')](_0x94a5('0x4d'),_0x213c61['id']);return getEndUser(_0x390f75,_0x54ba84[_0x94a5('0x4e')],_0x54ba84[_0x94a5('0x4f')]);})[_0x94a5('0x1d')](function(_0x45c34a){_0x4c010b=_0x45c34a;logger[_0x94a5('0xb')](_0x94a5('0x50'),_0x4c010b['id']);return getTicket(_0x390f75,_0x213c61,_0x4c010b,_0xde10be,_0x54ba84);})['then'](function(_0x3e88c1){if(_0x3e88c1){logger[_0x94a5('0xb')](_0x94a5('0x51'),_0x3e88c1['id']);switch(_0x390f75['type']){case _0x94a5('0x52'):logger[_0x94a5('0xb')](_0x94a5('0x47'),_0x94a5('0x53'));return request({'uri':util[_0x94a5('0xd')](_0x94a5('0x54'),_0x390f75[_0x94a5('0xf')],_0x213c61['id'],_0x3e88c1['id']),'method':'POST'});case _0x94a5('0x55'):logger[_0x94a5('0xb')](_0x94a5('0x47'),_0x94a5('0x56'));emit(util[_0x94a5('0xd')](_0x94a5('0x57'),_0x3327d2[_0x94a5('0x43')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x390f75[_0x94a5('0xf')][_0x94a5('0x58')](_0x94a5('0x59'),''),_0x3e88c1['id'])});break;default:logger['error']('[QUEUE]',_0x94a5('0x5a'));}}})[_0x94a5('0x5b')](function(_0x1dd6ae){logger[_0x94a5('0x5c')](_0x94a5('0x5d'),util[_0x94a5('0x5e')](_0x1dd6ae,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x4c0512,_0x3b1139,_0x574ad2,_0x4e7c39,_0xc4feac,_0x5eddc7,_0x4ce76c){var _0x1fe82e,_0x768ae3;_0x5eddc7['remoteUri']=intUtil['stripTrailingSlash'](_0x5eddc7['remoteUri']);_0x5eddc7[_0x94a5('0x45')]=intUtil[_0x94a5('0x44')](_0x5eddc7[_0x94a5('0x45')]);if(_0x4ce76c&&_0x4ce76c[_0x94a5('0x5f')]&&_0x4ce76c[_0x94a5('0x5f')]!=='none'){logger[_0x94a5('0xb')]('[OUTBOUND]',_0x94a5('0x48'));_0x3b1139[_0x94a5('0x49')]=util[_0x94a5('0xd')](_0x94a5('0x4a'),_0x5eddc7[_0x94a5('0x45')],_0x3b1139['uniqueid'],md5(_0x3b1139['uniqueid']));}headers[_0x94a5('0x60')]=getAuth(_0x5eddc7);return getUser(_0x5eddc7,_0x4e7c39[_0x94a5('0x4c')])['then'](function(_0x21f16b){_0x1fe82e=_0x21f16b;logger[_0x94a5('0xb')](_0x94a5('0x4d'),_0x1fe82e['id']);return getEndUser(_0x5eddc7,_0x3b1139[_0x94a5('0x61')],_0x3b1139[_0x94a5('0x62')]);})[_0x94a5('0x1d')](function(_0x404b4a){_0x768ae3=_0x404b4a;logger[_0x94a5('0xb')](_0x94a5('0x50'),_0x768ae3['id']);return getTicket(_0x5eddc7,_0x1fe82e,_0x768ae3,_0x574ad2,_0x3b1139);})['then'](function(_0x429c0e){if(_0x429c0e){logger[_0x94a5('0xb')](_0x94a5('0x51'),_0x429c0e['id']);switch(_0x5eddc7[_0x94a5('0x37')]){case _0x94a5('0x52'):logger[_0x94a5('0xb')]('[OUTBOUND]',_0x94a5('0x53'));return request({'uri':util[_0x94a5('0xd')](_0x94a5('0x54'),_0x5eddc7['remoteUri'],_0x1fe82e['id'],_0x429c0e['id']),'method':_0x94a5('0x10')});case _0x94a5('0x55'):logger[_0x94a5('0xb')](_0x94a5('0x63'),_0x94a5('0x56'));emit(util['format'](_0x94a5('0x57'),_0x4e7c39['name']),_0x94a5('0x64'),{'uri':util[_0x94a5('0xd')](_0x94a5('0x65'),_0x5eddc7[_0x94a5('0xf')]['replace'](_0x94a5('0x59'),''),_0x429c0e['id'])});break;default:logger[_0x94a5('0x5c')](_0x94a5('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x237ed6){logger[_0x94a5('0x5c')](_0x94a5('0x66'),util[_0x94a5('0x5e')](_0x237ed6,{'showHidden':!![],'depth':null}));});};exports[_0x94a5('0x67')]=function(_0x275778,_0x5b08cb,_0x59b130,_0x2fa47e,_0x49f821,_0x252dbe){var _0x45026e,_0x31c664;_0x252dbe[_0x94a5('0xf')]=intUtil[_0x94a5('0x44')](_0x252dbe[_0x94a5('0xf')]);_0x252dbe[_0x94a5('0x45')]=intUtil['stripTrailingSlash'](_0x252dbe['serverUrl']);if(_0x49f821&&_0x49f821[_0x94a5('0x46')]){logger[_0x94a5('0xb')]('['+_0x5b08cb['lastevent'][_0x94a5('0x68')]()+']','Recording\x20is\x20enabled!');_0x5b08cb[_0x94a5('0x49')]=util[_0x94a5('0xd')](_0x94a5('0x4a'),_0x252dbe[_0x94a5('0x45')],_0x5b08cb[_0x94a5('0x4b')],md5(_0x5b08cb[_0x94a5('0x4b')]));}else{_0x5b08cb['recordingURL']='';}headers[_0x94a5('0x60')]=getAuth(_0x252dbe);return getUser(_0x252dbe)['then'](function(_0x3406bd){_0x45026e=_0x3406bd;logger[_0x94a5('0xb')](_0x94a5('0x4d'),_0x45026e['id']);return getEndUser(_0x252dbe,_0x5b08cb['calleridname'],_0x5b08cb[_0x94a5('0x4f')]);})[_0x94a5('0x1d')](function(_0x431b52){_0x31c664=_0x431b52;logger[_0x94a5('0xb')](_0x94a5('0x50'),_0x31c664['id']);return getTicket(_0x252dbe,_0x45026e,_0x31c664,_0x59b130,_0x5b08cb);})['then'](function(_0xbac456){if(_0xbac456){logger[_0x94a5('0xb')](_0x94a5('0x51'),_0xbac456['id']);}})[_0x94a5('0x5b')](function(_0x4500ef){logger['error']('['+_0x5b08cb['lastevent']['toUpperCase']()+']'+_0x94a5('0x69'),util[_0x94a5('0x5e')](_0x4500ef,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff