// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x78d5=['The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','toUpperCase','Recording\x20is\x20enabled!','calleridname','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','./util','../../../../config/environment','../../../../config/logger','redis','defaults','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','Tags','name','getString','Subjects','Descriptions','Fields','then','ticket','validateEmail','type:user\x20role:agent\x20email:%s','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','user','authType','%s:%s','username','password','token','Basic\x20%s','toString','base64','debug','[HTTP]','GET','map','includes','string','picklist','type','nameField','customField','toLowerCase','content','custom_fields','idField','variable','variableName','push','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email'];(function(_0x501510,_0x61caa9){var _0x1e6ee5=function(_0x32845b){while(--_0x32845b){_0x501510['push'](_0x501510['shift']());}};_0x1e6ee5(++_0x61caa9);}(_0x78d5,0x8b));var _0x578d=function(_0x3b283f,_0x42f000){_0x3b283f=_0x3b283f-0x0;var _0x3cb345=_0x78d5[_0x3b283f];return _0x3cb345;};'use strict';var _=require(_0x578d('0x0'));var rp=require(_0x578d('0x1'));var md5=require(_0x578d('0x2'));var util=require(_0x578d('0x3'));var Redis=require('ioredis');var intUtil=require(_0x578d('0x4'));var config=require(_0x578d('0x5'));var logger=require(_0x578d('0x6'))('zendesk');config[_0x578d('0x7')]=_[_0x578d('0x8')](config[_0x578d('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x578d('0x7')]));function emit(_0x3b5a65,_0x47799e,_0x3762c8){io['to'](_0x3b5a65)[_0x578d('0x9')](_0x47799e,_0x3762c8);}var headers={'Content-Type':_0x578d('0xa'),'Accept':_0x578d('0xa')};function getTicket(_0x287576,_0x350ae3,_0x11d7b8,_0x74e160,_0x591cf0){logger[_0x578d('0xb')](_0x578d('0xc'));return request({'uri':util[_0x578d('0xd')](_0x578d('0xe'),_0x287576[_0x578d('0xf')]),'method':_0x578d('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x11d7b8['id'],'submitter_id':_0x350ae3?_0x350ae3['id']:undefined,'assignee_id':_0x350ae3?_0x350ae3['id']:undefined,'tags':getTags(_0x74e160[_0x578d('0x11')],_0x578d('0x12')),'subject':intUtil[_0x578d('0x13')](_0x74e160[_0x578d('0x14')],_0x591cf0,'\x20'),'description':intUtil[_0x578d('0x13')](_0x74e160[_0x578d('0x15')],_0x591cf0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x74e160[_0x578d('0x15')],_0x591cf0,'\x0a')}},getCustomFields(_0x74e160[_0x578d('0x16')],_0x591cf0))}})[_0x578d('0x17')](function(_0xb34f17){logger['info']('Ticket\x20created!');return _0xb34f17[_0x578d('0x18')];});}function getUser(_0x513351,_0x31cbfc){if(intUtil[_0x578d('0x19')](_0x31cbfc)){logger['info']('Getting\x20agent\x20with\x20email',_0x31cbfc);return request({'uri':util['format']('%s/search.json',_0x513351[_0x578d('0xf')]),'qs':{'query':util['format'](_0x578d('0x1a'),_0x31cbfc)}})['then'](function(_0x51f3dc){if(_0x51f3dc['count']){logger['info']('Agent\x20found!');return _[_0x578d('0x1b')](_0x51f3dc[_0x578d('0x1c')],{'email':_0x31cbfc,'role':_0x578d('0x1d')});}else{logger[_0x578d('0xb')](_0x578d('0x1e'));return request({'uri':util[_0x578d('0xd')](_0x578d('0x1f'),_0x513351['remoteUri'])})[_0x578d('0x17')](function(_0x7eaf6){logger[_0x578d('0xb')](_0x578d('0x20'));return _0x7eaf6['user'];});}});}else{logger['info'](_0x578d('0x1e'));return request({'uri':util[_0x578d('0xd')]('%s/users/me.json',_0x513351[_0x578d('0xf')])})[_0x578d('0x17')](function(_0x506cb4){logger['info'](_0x578d('0x20'));return _0x506cb4['user'];});}}function getEndUser(_0x4fbbdf,_0x100577,_0x4455bb){logger[_0x578d('0xb')](_0x578d('0x21'),_0x4455bb);return request({'uri':util['format'](_0x578d('0x22'),_0x4fbbdf[_0x578d('0xf')]),'qs':{'query':util[_0x578d('0xd')](_0x578d('0x23'),_0x4455bb)}})[_0x578d('0x17')](function(_0x19e4de){var _0x23de8f;if(_0x19e4de[_0x578d('0x1c')][_0x578d('0x24')]){_0x19e4de['results']=_[_0x578d('0x25')](_0x19e4de[_0x578d('0x1c')],{'suspended':![],'role':_0x578d('0x26')});if(_0x19e4de[_0x578d('0x1c')][_0x578d('0x24')]){_0x23de8f=_[_0x578d('0x27')](_0x19e4de[_0x578d('0x1c')]);}}if(_0x23de8f){logger['info'](_0x578d('0x28'));return _0x23de8f;}else{logger[_0x578d('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0x578d('0x29'),_0x4fbbdf['remoteUri']),'method':_0x578d('0x10'),'body':{'user':{'role':_0x578d('0x26'),'name':util[_0x578d('0xd')](_0x578d('0x2a'),_0x100577||_0x4455bb),'phone':_0x4455bb}}})[_0x578d('0x17')](function(_0x3e8435){logger[_0x578d('0xb')](_0x578d('0x2b'));return _0x3e8435[_0x578d('0x2c')];});}});}function getAuth(_0xef9dd2){var _0x4e8133;if(_0xef9dd2[_0x578d('0x2d')]==='password'){_0x4e8133=util[_0x578d('0xd')](_0x578d('0x2e'),_0xef9dd2[_0x578d('0x2f')],_0xef9dd2[_0x578d('0x30')]);}else if(_0xef9dd2[_0x578d('0x2d')]===_0x578d('0x31')){_0x4e8133=util[_0x578d('0xd')]('%s/token:%s',_0xef9dd2[_0x578d('0x2f')],_0xef9dd2[_0x578d('0x31')]);}return util[_0x578d('0xd')](_0x578d('0x32'),new Buffer(_0x4e8133)[_0x578d('0x33')](_0x578d('0x34')));}function request(_0x110295){logger[_0x578d('0x35')](_0x578d('0x36'),JSON['stringify'](_0x110295));return rp(_[_0x578d('0x8')](_0x110295,{'method':_0x578d('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x2f1fc0,_0x4c3839){var _0x4f89ca=[];if(_0x2f1fc0&&_0x2f1fc0['length']>0x0){_0x4f89ca=_[_0x578d('0x38')](_0x2f1fc0,_0x4c3839);}return _0x4f89ca;}function getCustomFields(_0x2b06ea,_0x70787a){var _0x5e9720=[];var _0x19d4f5={'custom_fields':[]};if(_0x2b06ea[_0x578d('0x24')]>0x0){_['forEach'](_0x2b06ea,function(_0x317741){if(_[_0x578d('0x39')]([_0x578d('0x3a'),_0x578d('0x3b')],_0x317741[_0x578d('0x3c')])&&_0x317741[_0x578d('0x3d')]&&!_0x317741[_0x578d('0x3e')]){_0x19d4f5[_0x317741[_0x578d('0x3d')][_0x578d('0x3f')]()]=_0x317741[_0x578d('0x40')][_0x578d('0x33')]();}else if(_[_0x578d('0x39')](['string',_0x578d('0x3b')],_0x317741[_0x578d('0x3c')])&&_0x317741['idField']&&_0x317741['customField']){_0x19d4f5[_0x578d('0x41')]['push']({'id':_0x317741[_0x578d('0x42')],'value':_0x317741[_0x578d('0x40')]['toString']()});}else if(_0x317741[_0x578d('0x3c')]===_0x578d('0x43')&&_0x317741[_0x578d('0x44')]&&_0x317741['idField']&&_0x317741[_0x578d('0x3e')]){_0x70787a[_0x317741[_0x578d('0x44')]]&&_0x19d4f5['custom_fields'][_0x578d('0x45')]({'id':_0x317741['idField'],'value':_0x70787a[_0x317741[_0x578d('0x44')]][_0x578d('0x33')]()});}else if(_0x317741[_0x578d('0x3c')]===_0x578d('0x46')&&_0x317741['Variable']&&_0x317741[_0x578d('0x47')][_0x578d('0x12')]&&_0x317741[_0x578d('0x42')]&&_0x317741['customField']){_0x70787a[_0x317741['Variable'][_0x578d('0x12')][_0x578d('0x3f')]()]&&_0x19d4f5['custom_fields'][_0x578d('0x45')]({'id':_0x317741[_0x578d('0x42')],'value':_0x70787a[_0x317741['Variable']['name']['toLowerCase']()][_0x578d('0x33')]()});}});}return _0x19d4f5;}exports['queue']=function(_0x4b3bb5,_0x3f3248,_0x377f34,_0x57e6cf,_0x297b68,_0x4f2305){var _0x53762a,_0xdc9ab8;_0x4f2305['remoteUri']=intUtil[_0x578d('0x48')](_0x4f2305[_0x578d('0xf')]);_0x4f2305[_0x578d('0x49')]=intUtil['stripTrailingSlash'](_0x4f2305[_0x578d('0x49')]);if(_0x297b68&&_0x297b68[_0x578d('0x4a')]){logger[_0x578d('0xb')](_0x578d('0x4b'),'Recording\x20is\x20enabled!');_0x3f3248[_0x578d('0x4c')]=util[_0x578d('0xd')](_0x578d('0x4d'),_0x4f2305['serverUrl'],_0x3f3248[_0x578d('0x4e')],md5(_0x3f3248['uniqueid']));}else{_0x3f3248[_0x578d('0x4c')]='';}headers[_0x578d('0x4f')]=getAuth(_0x4f2305);return getUser(_0x4f2305,_0x57e6cf[_0x578d('0x50')])['then'](function(_0x46dab7){_0x53762a=_0x46dab7;logger['info'](_0x578d('0x51'),_0x53762a['id']);return getEndUser(_0x4f2305,_0x3f3248['calleridname'],_0x3f3248[_0x578d('0x52')]);})[_0x578d('0x17')](function(_0x249e2d){_0xdc9ab8=_0x249e2d;logger[_0x578d('0xb')](_0x578d('0x53'),_0xdc9ab8['id']);return getTicket(_0x4f2305,_0x53762a,_0xdc9ab8,_0x377f34,_0x3f3248);})['then'](function(_0x40e150){if(_0x40e150){logger['info'](_0x578d('0x54'),_0x40e150['id']);switch(_0x4f2305[_0x578d('0x3c')]){case _0x578d('0x55'):logger['info'](_0x578d('0x4b'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x4f2305[_0x578d('0xf')],_0x53762a['id'],_0x40e150['id']),'method':_0x578d('0x10')});case _0x578d('0x56'):logger['info'](_0x578d('0x4b'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x578d('0xd')](_0x578d('0x57'),_0x57e6cf[_0x578d('0x12')]),_0x578d('0x58'),{'uri':util['format'](_0x578d('0x59'),_0x4f2305['remoteUri'][_0x578d('0x5a')](_0x578d('0x5b'),''),_0x40e150['id'])});break;default:logger[_0x578d('0x5c')](_0x578d('0x4b'),_0x578d('0x5d'));}}})[_0x578d('0x5e')](function(_0x452c0d){logger[_0x578d('0x5c')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x578d('0x5f')](_0x452c0d,{'showHidden':!![],'depth':null}));});};exports[_0x578d('0x60')]=function(_0x124b92,_0x278a37,_0x6f394,_0x46cd4f,_0x2f86d4,_0x3ab88b,_0x3e976e){var _0x4fad99,_0x5c267c;_0x3ab88b['remoteUri']=intUtil[_0x578d('0x48')](_0x3ab88b['remoteUri']);_0x3ab88b[_0x578d('0x49')]=intUtil[_0x578d('0x48')](_0x3ab88b['serverUrl']);if(_0x3e976e&&_0x3e976e[_0x578d('0x61')]&&_0x3e976e[_0x578d('0x61')]!==_0x578d('0x62')){logger[_0x578d('0xb')](_0x578d('0x63'),'Recording\x20is\x20enabled!');_0x278a37['recordingURL']=util[_0x578d('0xd')](_0x578d('0x4d'),_0x3ab88b[_0x578d('0x49')],_0x278a37['uniqueid'],md5(_0x278a37['uniqueid']));}headers[_0x578d('0x4f')]=getAuth(_0x3ab88b);return getUser(_0x3ab88b,_0x46cd4f[_0x578d('0x50')])[_0x578d('0x17')](function(_0x2fd136){_0x4fad99=_0x2fd136;logger[_0x578d('0xb')](_0x578d('0x51'),_0x4fad99['id']);return getEndUser(_0x3ab88b,_0x278a37[_0x578d('0x64')],_0x278a37[_0x578d('0x65')]);})['then'](function(_0x3e71e3){_0x5c267c=_0x3e71e3;logger[_0x578d('0xb')](_0x578d('0x53'),_0x5c267c['id']);return getTicket(_0x3ab88b,_0x4fad99,_0x5c267c,_0x6f394,_0x278a37);})[_0x578d('0x17')](function(_0x337a37){if(_0x337a37){logger[_0x578d('0xb')]('The\x20Ticket\x20ID\x20is:',_0x337a37['id']);switch(_0x3ab88b[_0x578d('0x3c')]){case _0x578d('0x55'):logger[_0x578d('0xb')](_0x578d('0x63'),_0x578d('0x66'));return request({'uri':util[_0x578d('0xd')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x3ab88b[_0x578d('0xf')],_0x4fad99['id'],_0x337a37['id']),'method':_0x578d('0x10')});case'newTab':logger[_0x578d('0xb')](_0x578d('0x63'),_0x578d('0x67'));emit(util[_0x578d('0xd')]('user:%s',_0x46cd4f[_0x578d('0x12')]),'trigger:browser:url',{'uri':util['format'](_0x578d('0x59'),_0x3ab88b[_0x578d('0xf')][_0x578d('0x5a')](_0x578d('0x5b'),''),_0x337a37['id'])});break;default:logger[_0x578d('0x5c')](_0x578d('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x578d('0x5e')](function(_0x54fc88){logger[_0x578d('0x5c')](_0x578d('0x68'),util[_0x578d('0x5f')](_0x54fc88,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x567e57,_0x376c27,_0x68513a,_0x2c68b5,_0x419cb6,_0x2378df){var _0xcb7718,_0x41b6b1;_0x2378df[_0x578d('0xf')]=intUtil[_0x578d('0x48')](_0x2378df[_0x578d('0xf')]);_0x2378df['serverUrl']=intUtil[_0x578d('0x48')](_0x2378df['serverUrl']);if(_0x419cb6&&_0x419cb6[_0x578d('0x4a')]){logger[_0x578d('0xb')]('['+_0x376c27['lastevent'][_0x578d('0x69')]()+']',_0x578d('0x6a'));_0x376c27[_0x578d('0x4c')]=util[_0x578d('0xd')](_0x578d('0x4d'),_0x2378df[_0x578d('0x49')],_0x376c27['uniqueid'],md5(_0x376c27[_0x578d('0x4e')]));}else{_0x376c27[_0x578d('0x4c')]='';}headers[_0x578d('0x4f')]=getAuth(_0x2378df);return getUser(_0x2378df)[_0x578d('0x17')](function(_0x1f88e0){_0xcb7718=_0x1f88e0;logger[_0x578d('0xb')](_0x578d('0x51'),_0xcb7718['id']);return getEndUser(_0x2378df,_0x376c27[_0x578d('0x6b')],_0x376c27[_0x578d('0x52')]);})[_0x578d('0x17')](function(_0x3d443f){_0x41b6b1=_0x3d443f;logger['info'](_0x578d('0x53'),_0x41b6b1['id']);return getTicket(_0x2378df,_0xcb7718,_0x41b6b1,_0x68513a,_0x376c27);})[_0x578d('0x17')](function(_0x4ee8a5){if(_0x4ee8a5){logger[_0x578d('0xb')](_0x578d('0x54'),_0x4ee8a5['id']);}})[_0x578d('0x5e')](function(_0xad1821){logger['error']('['+_0x376c27[_0x578d('0x6c')][_0x578d('0x69')]()+']'+_0x578d('0x6d'),util[_0x578d('0x5f')](_0xad1821,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xf118=['integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','lodash','md5','util','ioredis','./util','../../../../config/environment','zendesk','redis','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','Tags','name','getString','Descriptions','Fields','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','count','Agent\x20found!','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','authType','password','%s:%s','token','%s/token:%s','username','Basic\x20%s','toString','base64','[HTTP]','stringify','GET','length','map','forEach','string','type','nameField','customField','toLowerCase','picklist','push','idField','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:'];(function(_0x4145ce,_0x3956f0){var _0x2d7580=function(_0x4fc0dc){while(--_0x4fc0dc){_0x4145ce['push'](_0x4145ce['shift']());}};_0x2d7580(++_0x3956f0);}(_0xf118,0x155));var _0x8f11=function(_0x5538d5,_0x190032){_0x5538d5=_0x5538d5-0x0;var _0x323b1a=_0xf118[_0x5538d5];return _0x323b1a;};'use strict';var _=require(_0x8f11('0x0'));var rp=require('request-promise');var md5=require(_0x8f11('0x1'));var util=require(_0x8f11('0x2'));var Redis=require(_0x8f11('0x3'));var intUtil=require(_0x8f11('0x4'));var config=require(_0x8f11('0x5'));var logger=require('../../../../config/logger')(_0x8f11('0x6'));config[_0x8f11('0x7')]=_['defaults'](config[_0x8f11('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0x8f11('0x8'))(new Redis(config[_0x8f11('0x7')]));function emit(_0x3a7262,_0x29922c,_0x325342){io['to'](_0x3a7262)['emit'](_0x29922c,_0x325342);}var headers={'Content-Type':_0x8f11('0x9'),'Accept':_0x8f11('0x9')};function getTicket(_0x5d7ca3,_0x39bc58,_0x4f1187,_0x2085b4,_0x28c6d6){logger[_0x8f11('0xa')](_0x8f11('0xb'));return request({'uri':util['format'](_0x8f11('0xc'),_0x5d7ca3[_0x8f11('0xd')]),'method':'POST','body':{'ticket':_['merge']({'requester_id':_0x4f1187['id'],'submitter_id':_0x39bc58?_0x39bc58['id']:undefined,'assignee_id':_0x39bc58?_0x39bc58['id']:undefined,'tags':getTags(_0x2085b4[_0x8f11('0xe')],_0x8f11('0xf')),'subject':intUtil[_0x8f11('0x10')](_0x2085b4['Subjects'],_0x28c6d6,'\x20'),'description':intUtil[_0x8f11('0x10')](_0x2085b4[_0x8f11('0x11')],_0x28c6d6,'\x0a'),'comment':{'public':![],'body':intUtil[_0x8f11('0x10')](_0x2085b4[_0x8f11('0x11')],_0x28c6d6,'\x0a')}},getCustomFields(_0x2085b4[_0x8f11('0x12')],_0x28c6d6))}})[_0x8f11('0x13')](function(_0x2666cb){logger[_0x8f11('0xa')]('Ticket\x20created!');return _0x2666cb[_0x8f11('0x14')];});}function getUser(_0x10ffd5,_0x56c1b0){if(intUtil[_0x8f11('0x15')](_0x56c1b0)){logger[_0x8f11('0xa')](_0x8f11('0x16'),_0x56c1b0);return request({'uri':util[_0x8f11('0x17')](_0x8f11('0x18'),_0x10ffd5[_0x8f11('0xd')]),'qs':{'query':util[_0x8f11('0x17')]('type:user\x20role:agent\x20email:%s',_0x56c1b0)}})[_0x8f11('0x13')](function(_0x121b96){if(_0x121b96[_0x8f11('0x19')]){logger[_0x8f11('0xa')](_0x8f11('0x1a'));return _[_0x8f11('0x1b')](_0x121b96[_0x8f11('0x1c')],{'email':_0x56c1b0,'role':'agent'});}else{logger[_0x8f11('0xa')](_0x8f11('0x1d'));return request({'uri':util['format'](_0x8f11('0x1e'),_0x10ffd5[_0x8f11('0xd')])})[_0x8f11('0x13')](function(_0x41e1a0){logger[_0x8f11('0xa')](_0x8f11('0x1f'));return _0x41e1a0[_0x8f11('0x20')];});}});}else{logger[_0x8f11('0xa')](_0x8f11('0x1d'));return request({'uri':util[_0x8f11('0x17')](_0x8f11('0x1e'),_0x10ffd5[_0x8f11('0xd')])})['then'](function(_0x395ab3){logger[_0x8f11('0xa')](_0x8f11('0x1f'));return _0x395ab3['user'];});}}function getEndUser(_0x297bb0,_0x9f5cad,_0x5cc422){logger[_0x8f11('0xa')](_0x8f11('0x21'),_0x5cc422);return request({'uri':util['format'](_0x8f11('0x18'),_0x297bb0[_0x8f11('0xd')]),'qs':{'query':util[_0x8f11('0x17')](_0x8f11('0x22'),_0x5cc422)}})[_0x8f11('0x13')](function(_0x25fe3d){var _0x13fb5c;if(_0x25fe3d[_0x8f11('0x1c')]['length']){_0x25fe3d[_0x8f11('0x1c')]=_['filter'](_0x25fe3d[_0x8f11('0x1c')],{'suspended':![],'role':_0x8f11('0x23')});if(_0x25fe3d['results']['length']){_0x13fb5c=_['first'](_0x25fe3d[_0x8f11('0x1c')]);}}if(_0x13fb5c){logger[_0x8f11('0xa')](_0x8f11('0x24'));return _0x13fb5c;}else{logger[_0x8f11('0xa')](_0x8f11('0x25'));return request({'uri':util[_0x8f11('0x17')](_0x8f11('0x26'),_0x297bb0[_0x8f11('0xd')]),'method':_0x8f11('0x27'),'body':{'user':{'role':'end-user','name':util[_0x8f11('0x17')]('Caller\x20-\x20%s',_0x9f5cad||_0x5cc422),'phone':_0x5cc422}}})[_0x8f11('0x13')](function(_0x53e34c){logger[_0x8f11('0xa')]('Enduser\x20created.');return _0x53e34c['user'];});}});}function getAuth(_0xba04b3){var _0x2cb1c9;if(_0xba04b3[_0x8f11('0x28')]===_0x8f11('0x29')){_0x2cb1c9=util[_0x8f11('0x17')](_0x8f11('0x2a'),_0xba04b3['username'],_0xba04b3[_0x8f11('0x29')]);}else if(_0xba04b3[_0x8f11('0x28')]===_0x8f11('0x2b')){_0x2cb1c9=util[_0x8f11('0x17')](_0x8f11('0x2c'),_0xba04b3[_0x8f11('0x2d')],_0xba04b3['token']);}return util[_0x8f11('0x17')](_0x8f11('0x2e'),new Buffer(_0x2cb1c9)[_0x8f11('0x2f')](_0x8f11('0x30')));}function request(_0x4ecdce){logger['debug'](_0x8f11('0x31'),JSON[_0x8f11('0x32')](_0x4ecdce));return rp(_['defaults'](_0x4ecdce,{'method':_0x8f11('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x1ace5e,_0x3b91d5){var _0x53893e=[];if(_0x1ace5e&&_0x1ace5e[_0x8f11('0x34')]>0x0){_0x53893e=_[_0x8f11('0x35')](_0x1ace5e,_0x3b91d5);}return _0x53893e;}function getCustomFields(_0x5874bf,_0x28e5f4){var _0xe1b2c0=[];var _0x5381f4={'custom_fields':[]};if(_0x5874bf[_0x8f11('0x34')]>0x0){_[_0x8f11('0x36')](_0x5874bf,function(_0x7d80f3){if(_['includes']([_0x8f11('0x37'),'picklist'],_0x7d80f3[_0x8f11('0x38')])&&_0x7d80f3[_0x8f11('0x39')]&&!_0x7d80f3[_0x8f11('0x3a')]){_0x5381f4[_0x7d80f3[_0x8f11('0x39')][_0x8f11('0x3b')]()]=_0x7d80f3['content'][_0x8f11('0x2f')]();}else if(_['includes']([_0x8f11('0x37'),_0x8f11('0x3c')],_0x7d80f3[_0x8f11('0x38')])&&_0x7d80f3['idField']&&_0x7d80f3[_0x8f11('0x3a')]){_0x5381f4['custom_fields'][_0x8f11('0x3d')]({'id':_0x7d80f3[_0x8f11('0x3e')],'value':_0x7d80f3['content'][_0x8f11('0x2f')]()});}else if(_0x7d80f3[_0x8f11('0x38')]===_0x8f11('0x3f')&&_0x7d80f3[_0x8f11('0x40')]&&_0x7d80f3[_0x8f11('0x3e')]&&_0x7d80f3[_0x8f11('0x3a')]){_0x28e5f4[_0x7d80f3[_0x8f11('0x40')]]&&_0x5381f4['custom_fields'][_0x8f11('0x3d')]({'id':_0x7d80f3[_0x8f11('0x3e')],'value':_0x28e5f4[_0x7d80f3[_0x8f11('0x40')]][_0x8f11('0x2f')]()});}else if(_0x7d80f3[_0x8f11('0x38')]===_0x8f11('0x41')&&_0x7d80f3[_0x8f11('0x42')]&&_0x7d80f3[_0x8f11('0x42')]['name']&&_0x7d80f3[_0x8f11('0x3e')]&&_0x7d80f3['customField']){_0x28e5f4[_0x7d80f3[_0x8f11('0x42')][_0x8f11('0xf')][_0x8f11('0x3b')]()]&&_0x5381f4['custom_fields'][_0x8f11('0x3d')]({'id':_0x7d80f3[_0x8f11('0x3e')],'value':_0x28e5f4[_0x7d80f3[_0x8f11('0x42')]['name'][_0x8f11('0x3b')]()][_0x8f11('0x2f')]()});}});}return _0x5381f4;}exports[_0x8f11('0x43')]=function(_0x528b15,_0x466ec6,_0x3be31e,_0x393095,_0x29183f,_0x538ca9){var _0x4df791,_0x22f3e3;_0x538ca9[_0x8f11('0xd')]=intUtil[_0x8f11('0x44')](_0x538ca9[_0x8f11('0xd')]);_0x538ca9[_0x8f11('0x45')]=intUtil['stripTrailingSlash'](_0x538ca9[_0x8f11('0x45')]);if(_0x29183f&&_0x29183f[_0x8f11('0x46')]){logger[_0x8f11('0xa')]('[QUEUE]','Recording\x20is\x20enabled!');_0x466ec6[_0x8f11('0x47')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x538ca9[_0x8f11('0x45')],_0x466ec6[_0x8f11('0x48')],md5(_0x466ec6[_0x8f11('0x48')]));}else{_0x466ec6[_0x8f11('0x47')]='';}headers['Authorization']=getAuth(_0x538ca9);return getUser(_0x538ca9,_0x393095[_0x8f11('0x49')])[_0x8f11('0x13')](function(_0x4a67e8){_0x4df791=_0x4a67e8;logger[_0x8f11('0xa')](_0x8f11('0x4a'),_0x4df791['id']);return getEndUser(_0x538ca9,_0x466ec6[_0x8f11('0x4b')],_0x466ec6[_0x8f11('0x4c')]);})['then'](function(_0x5a6f54){_0x22f3e3=_0x5a6f54;logger[_0x8f11('0xa')](_0x8f11('0x4d'),_0x22f3e3['id']);return getTicket(_0x538ca9,_0x4df791,_0x22f3e3,_0x3be31e,_0x466ec6);})[_0x8f11('0x13')](function(_0x49b9d9){if(_0x49b9d9){logger[_0x8f11('0xa')](_0x8f11('0x4e'),_0x49b9d9['id']);switch(_0x538ca9[_0x8f11('0x38')]){case _0x8f11('0x4f'):logger[_0x8f11('0xa')](_0x8f11('0x50'),_0x8f11('0x51'));return request({'uri':util[_0x8f11('0x17')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x538ca9[_0x8f11('0xd')],_0x4df791['id'],_0x49b9d9['id']),'method':_0x8f11('0x27')});case _0x8f11('0x52'):logger['info'](_0x8f11('0x50'),_0x8f11('0x53'));emit(util[_0x8f11('0x17')](_0x8f11('0x54'),_0x393095[_0x8f11('0xf')]),_0x8f11('0x55'),{'uri':util[_0x8f11('0x17')](_0x8f11('0x56'),_0x538ca9[_0x8f11('0xd')][_0x8f11('0x57')](_0x8f11('0x58'),''),_0x49b9d9['id'])});break;default:logger[_0x8f11('0x59')](_0x8f11('0x50'),_0x8f11('0x5a'));}}})[_0x8f11('0x5b')](function(_0x13c932){logger[_0x8f11('0x59')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x8f11('0x5c')](_0x13c932,{'showHidden':!![],'depth':null}));});};exports[_0x8f11('0x5d')]=function(_0x544765,_0x4dca46,_0xfb5cbd,_0x4472c5,_0x15d629,_0x195f9b,_0x348833){var _0x47c3a0,_0x573aac;_0x195f9b[_0x8f11('0xd')]=intUtil[_0x8f11('0x44')](_0x195f9b[_0x8f11('0xd')]);_0x195f9b[_0x8f11('0x45')]=intUtil['stripTrailingSlash'](_0x195f9b[_0x8f11('0x45')]);if(_0x348833&&_0x348833[_0x8f11('0x5e')]&&_0x348833[_0x8f11('0x5e')]!==_0x8f11('0x5f')){logger['info'](_0x8f11('0x60'),_0x8f11('0x61'));_0x4dca46['recordingURL']=util[_0x8f11('0x17')](_0x8f11('0x62'),_0x195f9b[_0x8f11('0x45')],_0x4dca46[_0x8f11('0x48')],md5(_0x4dca46[_0x8f11('0x48')]));}headers[_0x8f11('0x63')]=getAuth(_0x195f9b);return getUser(_0x195f9b,_0x4472c5[_0x8f11('0x49')])[_0x8f11('0x13')](function(_0x3d911f){_0x47c3a0=_0x3d911f;logger[_0x8f11('0xa')](_0x8f11('0x4a'),_0x47c3a0['id']);return getEndUser(_0x195f9b,_0x4dca46['destcalleridname'],_0x4dca46['destcalleridnum']);})[_0x8f11('0x13')](function(_0x1485c0){_0x573aac=_0x1485c0;logger[_0x8f11('0xa')](_0x8f11('0x4d'),_0x573aac['id']);return getTicket(_0x195f9b,_0x47c3a0,_0x573aac,_0xfb5cbd,_0x4dca46);})[_0x8f11('0x13')](function(_0xd7e379){if(_0xd7e379){logger[_0x8f11('0xa')](_0x8f11('0x4e'),_0xd7e379['id']);switch(_0x195f9b['type']){case'integrationTab':logger[_0x8f11('0xa')](_0x8f11('0x60'),_0x8f11('0x51'));return request({'uri':util['format'](_0x8f11('0x64'),_0x195f9b[_0x8f11('0xd')],_0x47c3a0['id'],_0xd7e379['id']),'method':_0x8f11('0x27')});case'newTab':logger[_0x8f11('0xa')]('[OUTBOUND]',_0x8f11('0x53'));emit(util['format'](_0x8f11('0x54'),_0x4472c5[_0x8f11('0xf')]),_0x8f11('0x55'),{'uri':util[_0x8f11('0x17')]('%s/agent/tickets/%s',_0x195f9b[_0x8f11('0xd')][_0x8f11('0x57')]('/api/v2',''),_0xd7e379['id'])});break;default:logger[_0x8f11('0x59')](_0x8f11('0x60'),_0x8f11('0x5a'));}}})['catch'](function(_0x19449e){logger[_0x8f11('0x59')](_0x8f11('0x65'),util[_0x8f11('0x5c')](_0x19449e,{'showHidden':!![],'depth':null}));});};exports[_0x8f11('0x66')]=function(_0x1b5235,_0x3ec4a9,_0x190ad2,_0x4e23de,_0x1729aa,_0x12953a){var _0x2d8b97,_0x263b40;_0x12953a[_0x8f11('0xd')]=intUtil[_0x8f11('0x44')](_0x12953a[_0x8f11('0xd')]);_0x12953a[_0x8f11('0x45')]=intUtil[_0x8f11('0x44')](_0x12953a['serverUrl']);if(_0x1729aa&&_0x1729aa[_0x8f11('0x46')]){logger[_0x8f11('0xa')]('['+_0x3ec4a9[_0x8f11('0x67')][_0x8f11('0x68')]()+']','Recording\x20is\x20enabled!');_0x3ec4a9[_0x8f11('0x47')]=util[_0x8f11('0x17')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x12953a[_0x8f11('0x45')],_0x3ec4a9[_0x8f11('0x48')],md5(_0x3ec4a9['uniqueid']));}else{_0x3ec4a9[_0x8f11('0x47')]='';}headers[_0x8f11('0x63')]=getAuth(_0x12953a);return getUser(_0x12953a)['then'](function(_0xd89819){_0x2d8b97=_0xd89819;logger['info'](_0x8f11('0x4a'),_0x2d8b97['id']);return getEndUser(_0x12953a,_0x3ec4a9['calleridname'],_0x3ec4a9['calleridnum']);})[_0x8f11('0x13')](function(_0x3c0833){_0x263b40=_0x3c0833;logger[_0x8f11('0xa')](_0x8f11('0x4d'),_0x263b40['id']);return getTicket(_0x12953a,_0x2d8b97,_0x263b40,_0x190ad2,_0x3ec4a9);})[_0x8f11('0x13')](function(_0x327556){if(_0x327556){logger[_0x8f11('0xa')](_0x8f11('0x4e'),_0x327556['id']);}})[_0x8f11('0x5b')](function(_0x1baf3a){logger[_0x8f11('0x59')]('['+_0x3ec4a9['lastevent']['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x8f11('0x5c')](_0x1baf3a,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff