// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x88a4=['[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','Subjects','Descriptions','getString','Fields','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','results','agent','user','%s/users/me.json','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','length','filter','end-user','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','toString','[HTTP]','GET','map','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','push','variable','variableName','custom_fields','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch'];(function(_0x321bb2,_0x202794){var _0x9c12ed=function(_0x263dd3){while(--_0x263dd3){_0x321bb2['push'](_0x321bb2['shift']());}};_0x9c12ed(++_0x202794);}(_0x88a4,0x7f));var _0x488a=function(_0x5e4735,_0x29ea60){_0x5e4735=_0x5e4735-0x0;var _0x82b77d=_0x88a4[_0x5e4735];return _0x82b77d;};'use strict';var _=require(_0x488a('0x0'));var rp=require(_0x488a('0x1'));var md5=require(_0x488a('0x2'));var util=require('util');var Redis=require(_0x488a('0x3'));var intUtil=require(_0x488a('0x4'));var config=require(_0x488a('0x5'));var logger=require(_0x488a('0x6'))(_0x488a('0x7'));config[_0x488a('0x8')]=_[_0x488a('0x9')](config[_0x488a('0x8')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x488a('0x8')]));function emit(_0xe34ad1,_0x25a3ec,_0x54c348){io['to'](_0xe34ad1)[_0x488a('0xa')](_0x25a3ec,_0x54c348);}var headers={'Content-Type':_0x488a('0xb'),'Accept':'application/json'};function getTicket(_0x146868,_0xc28960,_0x3327fb,_0x6b9a23,_0x109859){logger[_0x488a('0xc')](_0x488a('0xd'));return request({'uri':util[_0x488a('0xe')](_0x488a('0xf'),_0x146868[_0x488a('0x10')]),'method':_0x488a('0x11'),'body':{'ticket':_[_0x488a('0x12')]({'requester_id':_0x3327fb['id'],'submitter_id':_0xc28960?_0xc28960['id']:undefined,'assignee_id':_0xc28960?_0xc28960['id']:undefined,'tags':getTags(_0x6b9a23[_0x488a('0x13')],'name'),'subject':intUtil['getString'](_0x6b9a23[_0x488a('0x14')],_0x109859,'\x20'),'description':intUtil['getString'](_0x6b9a23[_0x488a('0x15')],_0x109859,'\x0a'),'comment':{'public':![],'body':intUtil[_0x488a('0x16')](_0x6b9a23[_0x488a('0x15')],_0x109859,'\x0a')}},getCustomFields(_0x6b9a23[_0x488a('0x17')],_0x109859))}})[_0x488a('0x18')](function(_0x576b64){logger[_0x488a('0xc')]('Ticket\x20created!');return _0x576b64[_0x488a('0x19')];});}function getUser(_0x317371,_0x2adb6e){if(intUtil[_0x488a('0x1a')](_0x2adb6e)){logger[_0x488a('0xc')](_0x488a('0x1b'),_0x2adb6e);return request({'uri':util['format'](_0x488a('0x1c'),_0x317371['remoteUri']),'qs':{'query':util[_0x488a('0xe')](_0x488a('0x1d'),_0x2adb6e)}})[_0x488a('0x18')](function(_0x18d8bc){if(_0x18d8bc[_0x488a('0x1e')]){logger[_0x488a('0xc')](_0x488a('0x1f'));return _['find'](_0x18d8bc[_0x488a('0x20')],{'email':_0x2adb6e,'role':_0x488a('0x21')});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x488a('0xe')]('%s/users/me.json',_0x317371[_0x488a('0x10')])})[_0x488a('0x18')](function(_0x1e5191){logger['info']('Admin\x20account\x20selected.');return _0x1e5191[_0x488a('0x22')];});}});}else{logger[_0x488a('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x488a('0xe')](_0x488a('0x23'),_0x317371[_0x488a('0x10')])})[_0x488a('0x18')](function(_0x388e53){logger[_0x488a('0xc')](_0x488a('0x24'));return _0x388e53[_0x488a('0x22')];});}}function getEndUser(_0x441eae,_0x5619a9,_0x2f635f){logger[_0x488a('0xc')](_0x488a('0x25'),_0x2f635f);return request({'uri':util[_0x488a('0xe')](_0x488a('0x1c'),_0x441eae[_0x488a('0x10')]),'qs':{'query':util[_0x488a('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x2f635f)}})[_0x488a('0x18')](function(_0x530fa5){var _0x3dbba9;if(_0x530fa5[_0x488a('0x20')][_0x488a('0x26')]){_0x530fa5[_0x488a('0x20')]=_[_0x488a('0x27')](_0x530fa5['results'],{'suspended':![],'role':_0x488a('0x28')});if(_0x530fa5['results']['length']){_0x3dbba9=_[_0x488a('0x29')](_0x530fa5[_0x488a('0x20')]);}}if(_0x3dbba9){logger[_0x488a('0xc')]('Enduser\x20found!');return _0x3dbba9;}else{logger['info'](_0x488a('0x2a'));return request({'uri':util['format'](_0x488a('0x2b'),_0x441eae[_0x488a('0x10')]),'method':_0x488a('0x11'),'body':{'user':{'role':_0x488a('0x28'),'name':util[_0x488a('0xe')](_0x488a('0x2c'),_0x5619a9||_0x2f635f),'phone':_0x2f635f}}})[_0x488a('0x18')](function(_0x45f909){logger[_0x488a('0xc')](_0x488a('0x2d'));return _0x45f909[_0x488a('0x22')];});}});}function getAuth(_0x25ea71){var _0x3b77f6;if(_0x25ea71[_0x488a('0x2e')]===_0x488a('0x2f')){_0x3b77f6=util[_0x488a('0xe')](_0x488a('0x30'),_0x25ea71[_0x488a('0x31')],_0x25ea71[_0x488a('0x2f')]);}else if(_0x25ea71[_0x488a('0x2e')]==='token'){_0x3b77f6=util[_0x488a('0xe')](_0x488a('0x32'),_0x25ea71['username'],_0x25ea71[_0x488a('0x33')]);}return util[_0x488a('0xe')]('Basic\x20%s',new Buffer(_0x3b77f6)[_0x488a('0x34')]('base64'));}function request(_0x613928){logger['debug'](_0x488a('0x35'),JSON['stringify'](_0x613928));return rp(_['defaults'](_0x613928,{'method':_0x488a('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x339b97,_0x422fa1){var _0x130d95=[];if(_0x339b97&&_0x339b97[_0x488a('0x26')]>0x0){_0x130d95=_[_0x488a('0x37')](_0x339b97,_0x422fa1);}return _0x130d95;}function getCustomFields(_0x23acb2,_0x55e33f){var _0x126f49=[];var _0x466b0b={'custom_fields':[]};if(_0x23acb2[_0x488a('0x26')]>0x0){_['forEach'](_0x23acb2,function(_0x48d30d){if(_[_0x488a('0x38')]([_0x488a('0x39'),_0x488a('0x3a')],_0x48d30d[_0x488a('0x3b')])&&_0x48d30d[_0x488a('0x3c')]&&!_0x48d30d[_0x488a('0x3d')]){_0x466b0b[_0x48d30d[_0x488a('0x3c')][_0x488a('0x3e')]()]=_0x48d30d[_0x488a('0x3f')][_0x488a('0x34')]();}else if(_[_0x488a('0x38')]([_0x488a('0x39'),_0x488a('0x3a')],_0x48d30d['type'])&&_0x48d30d[_0x488a('0x40')]&&_0x48d30d[_0x488a('0x3d')]){_0x466b0b['custom_fields'][_0x488a('0x41')]({'id':_0x48d30d[_0x488a('0x40')],'value':_0x48d30d[_0x488a('0x3f')][_0x488a('0x34')]()});}else if(_0x48d30d[_0x488a('0x3b')]===_0x488a('0x42')&&_0x48d30d[_0x488a('0x43')]&&_0x48d30d[_0x488a('0x40')]&&_0x48d30d[_0x488a('0x3d')]){_0x55e33f[_0x48d30d[_0x488a('0x43')]]&&_0x466b0b[_0x488a('0x44')]['push']({'id':_0x48d30d[_0x488a('0x40')],'value':_0x55e33f[_0x48d30d[_0x488a('0x43')]][_0x488a('0x34')]()});}else if(_0x48d30d[_0x488a('0x3b')]==='customVariable'&&_0x48d30d['Variable']&&_0x48d30d[_0x488a('0x45')][_0x488a('0x46')]&&_0x48d30d[_0x488a('0x40')]&&_0x48d30d[_0x488a('0x3d')]){_0x55e33f[_0x48d30d[_0x488a('0x45')][_0x488a('0x46')][_0x488a('0x3e')]()]&&_0x466b0b['custom_fields']['push']({'id':_0x48d30d[_0x488a('0x40')],'value':_0x55e33f[_0x48d30d[_0x488a('0x45')][_0x488a('0x46')][_0x488a('0x3e')]()][_0x488a('0x34')]()});}});}return _0x466b0b;}exports[_0x488a('0x47')]=function(_0x388ac1,_0x2b0380,_0x527672,_0x7c7cb0,_0x1b60c1,_0x3a8dbb){var _0x1fea69,_0x12ffc6;_0x3a8dbb['remoteUri']=intUtil[_0x488a('0x48')](_0x3a8dbb['remoteUri']);_0x3a8dbb[_0x488a('0x49')]=intUtil[_0x488a('0x48')](_0x3a8dbb[_0x488a('0x49')]);if(_0x1b60c1&&_0x1b60c1[_0x488a('0x4a')]){logger[_0x488a('0xc')](_0x488a('0x4b'),'Recording\x20is\x20enabled!');_0x2b0380[_0x488a('0x4c')]=util['format'](_0x488a('0x4d'),_0x3a8dbb[_0x488a('0x49')],_0x2b0380[_0x488a('0x4e')],md5(_0x2b0380['uniqueid']));}else{_0x2b0380['recordingURL']='';}headers[_0x488a('0x4f')]=getAuth(_0x3a8dbb);return getUser(_0x3a8dbb,_0x7c7cb0[_0x488a('0x50')])[_0x488a('0x18')](function(_0x2069e4){_0x1fea69=_0x2069e4;logger['info']('The\x20User\x20ID\x20is:',_0x1fea69['id']);return getEndUser(_0x3a8dbb,_0x2b0380[_0x488a('0x51')],_0x2b0380[_0x488a('0x52')]);})['then'](function(_0x15bf06){_0x12ffc6=_0x15bf06;logger[_0x488a('0xc')]('The\x20Enduser\x20ID\x20is:',_0x12ffc6['id']);return getTicket(_0x3a8dbb,_0x1fea69,_0x12ffc6,_0x527672,_0x2b0380);})[_0x488a('0x18')](function(_0x3a19c9){if(_0x3a19c9){logger[_0x488a('0xc')](_0x488a('0x53'),_0x3a19c9['id']);switch(_0x3a8dbb['type']){case _0x488a('0x54'):logger[_0x488a('0xc')](_0x488a('0x4b'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format'](_0x488a('0x55'),_0x3a8dbb[_0x488a('0x10')],_0x1fea69['id'],_0x3a19c9['id']),'method':_0x488a('0x11')});case _0x488a('0x56'):logger['info'](_0x488a('0x4b'),_0x488a('0x57'));emit(util['format'](_0x488a('0x58'),_0x7c7cb0[_0x488a('0x46')]),_0x488a('0x59'),{'uri':util['format']('%s/agent/tickets/%s',_0x3a8dbb[_0x488a('0x10')][_0x488a('0x5a')](_0x488a('0x5b'),''),_0x3a19c9['id'])});break;default:logger[_0x488a('0x5c')]('[QUEUE]',_0x488a('0x5d'));}}})[_0x488a('0x5e')](function(_0x5ac111){logger[_0x488a('0x5c')](_0x488a('0x5f'),util['inspect'](_0x5ac111,{'showHidden':!![],'depth':null}));});};exports[_0x488a('0x60')]=function(_0x5d2856,_0x109f8d,_0x46e9c9,_0x5a91ae,_0x2cd4e1,_0x137460,_0x66b6c1){var _0x36f31b,_0x49ad6b;_0x137460[_0x488a('0x10')]=intUtil[_0x488a('0x48')](_0x137460[_0x488a('0x10')]);_0x137460[_0x488a('0x49')]=intUtil['stripTrailingSlash'](_0x137460[_0x488a('0x49')]);if(_0x66b6c1&&_0x66b6c1[_0x488a('0x61')]&&_0x66b6c1[_0x488a('0x61')]!==_0x488a('0x62')){logger[_0x488a('0xc')](_0x488a('0x63'),_0x488a('0x64'));_0x109f8d[_0x488a('0x4c')]=util[_0x488a('0xe')](_0x488a('0x4d'),_0x137460['serverUrl'],_0x109f8d[_0x488a('0x4e')],md5(_0x109f8d['uniqueid']));}headers[_0x488a('0x4f')]=getAuth(_0x137460);return getUser(_0x137460,_0x5a91ae['email'])['then'](function(_0x5c0571){_0x36f31b=_0x5c0571;logger[_0x488a('0xc')](_0x488a('0x65'),_0x36f31b['id']);return getEndUser(_0x137460,_0x109f8d[_0x488a('0x66')],_0x109f8d[_0x488a('0x67')]);})[_0x488a('0x18')](function(_0x23fdd8){_0x49ad6b=_0x23fdd8;logger[_0x488a('0xc')](_0x488a('0x68'),_0x49ad6b['id']);return getTicket(_0x137460,_0x36f31b,_0x49ad6b,_0x46e9c9,_0x109f8d);})['then'](function(_0x1ecfc1){if(_0x1ecfc1){logger[_0x488a('0xc')]('The\x20Ticket\x20ID\x20is:',_0x1ecfc1['id']);switch(_0x137460[_0x488a('0x3b')]){case'integrationTab':logger[_0x488a('0xc')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x488a('0xe')](_0x488a('0x55'),_0x137460[_0x488a('0x10')],_0x36f31b['id'],_0x1ecfc1['id']),'method':_0x488a('0x11')});case'newTab':logger[_0x488a('0xc')]('[OUTBOUND]',_0x488a('0x57'));emit(util[_0x488a('0xe')]('user:%s',_0x5a91ae[_0x488a('0x46')]),_0x488a('0x59'),{'uri':util[_0x488a('0xe')](_0x488a('0x69'),_0x137460[_0x488a('0x10')][_0x488a('0x5a')](_0x488a('0x5b'),''),_0x1ecfc1['id'])});break;default:logger[_0x488a('0x5c')](_0x488a('0x63'),_0x488a('0x5d'));}}})[_0x488a('0x5e')](function(_0x34316a){logger['error'](_0x488a('0x6a'),util[_0x488a('0x6b')](_0x34316a,{'showHidden':!![],'depth':null}));});};exports[_0x488a('0x6c')]=function(_0xbb66bd,_0x3ed7f0,_0x3dfcc4,_0x356bf1,_0x48e70b,_0x16b0e6){var _0x509f2a,_0x4fa1d1;_0x16b0e6[_0x488a('0x10')]=intUtil[_0x488a('0x48')](_0x16b0e6['remoteUri']);_0x16b0e6['serverUrl']=intUtil[_0x488a('0x48')](_0x16b0e6[_0x488a('0x49')]);if(_0x48e70b&&_0x48e70b['monitor_format']){logger[_0x488a('0xc')]('['+_0x3ed7f0['lastevent'][_0x488a('0x6d')]()+']',_0x488a('0x64'));_0x3ed7f0[_0x488a('0x4c')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x16b0e6[_0x488a('0x49')],_0x3ed7f0['uniqueid'],md5(_0x3ed7f0['uniqueid']));}else{_0x3ed7f0[_0x488a('0x4c')]='';}headers[_0x488a('0x4f')]=getAuth(_0x16b0e6);return getUser(_0x16b0e6)[_0x488a('0x18')](function(_0x3094c4){_0x509f2a=_0x3094c4;logger[_0x488a('0xc')](_0x488a('0x65'),_0x509f2a['id']);return getEndUser(_0x16b0e6,_0x3ed7f0[_0x488a('0x51')],_0x3ed7f0[_0x488a('0x52')]);})[_0x488a('0x18')](function(_0x47c565){_0x4fa1d1=_0x47c565;logger[_0x488a('0xc')]('The\x20Enduser\x20ID\x20is:',_0x4fa1d1['id']);return getTicket(_0x16b0e6,_0x509f2a,_0x4fa1d1,_0x3dfcc4,_0x3ed7f0);})['then'](function(_0x2b615b){if(_0x2b615b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x2b615b['id']);}})[_0x488a('0x5e')](function(_0x2b6a96){logger[_0x488a('0x5c')]('['+_0x3ed7f0['lastevent'][_0x488a('0x6d')]()+']'+_0x488a('0x6e'),util['inspect'](_0x2b6a96,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xcf4e=['length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','Basic\x20%s','base64','debug','[HTTP]','stringify','defaults','GET','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','inspect','none','[OUTBOUND]','destcalleridnum','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','The\x20Ticket\x20ID\x20is:','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone'];(function(_0x36c5b0,_0x5001da){var _0xf19333=function(_0x1e880a){while(--_0x1e880a){_0x36c5b0['push'](_0x36c5b0['shift']());}};_0xf19333(++_0x5001da);}(_0xcf4e,0x123));var _0xecf4=function(_0x11d230,_0x4542ab){_0x11d230=_0x11d230-0x0;var _0x488064=_0xcf4e[_0x11d230];return _0x488064;};'use strict';var _=require('lodash');var rp=require(_0xecf4('0x0'));var md5=require(_0xecf4('0x1'));var util=require(_0xecf4('0x2'));var Redis=require(_0xecf4('0x3'));var intUtil=require(_0xecf4('0x4'));var config=require(_0xecf4('0x5'));var logger=require(_0xecf4('0x6'))(_0xecf4('0x7'));config[_0xecf4('0x8')]=_['defaults'](config[_0xecf4('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xecf4('0x9'))(new Redis(config[_0xecf4('0x8')]));function emit(_0x5e46be,_0x35df87,_0x2124a7){io['to'](_0x5e46be)['emit'](_0x35df87,_0x2124a7);}var headers={'Content-Type':_0xecf4('0xa'),'Accept':_0xecf4('0xa')};function getTicket(_0x1feea1,_0x381659,_0x3289fc,_0x356c45,_0x3ca9be){logger[_0xecf4('0xb')](_0xecf4('0xc'));return request({'uri':util['format']('%s/tickets.json',_0x1feea1[_0xecf4('0xd')]),'method':'POST','body':{'ticket':_[_0xecf4('0xe')]({'requester_id':_0x3289fc['id'],'submitter_id':_0x381659?_0x381659['id']:undefined,'assignee_id':_0x381659?_0x381659['id']:undefined,'tags':getTags(_0x356c45[_0xecf4('0xf')],_0xecf4('0x10')),'subject':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x12')],_0x3ca9be,'\x20'),'description':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a'),'comment':{'public':![],'body':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a')}},getCustomFields(_0x356c45['Fields'],_0x3ca9be))}})[_0xecf4('0x14')](function(_0x253c77){logger['info'](_0xecf4('0x15'));return _0x253c77[_0xecf4('0x16')];});}function getUser(_0x88904b,_0x352801){if(intUtil[_0xecf4('0x17')](_0x352801)){logger['info'](_0xecf4('0x18'),_0x352801);return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x1a'),_0x88904b['remoteUri']),'qs':{'query':util[_0xecf4('0x19')](_0xecf4('0x1b'),_0x352801)}})[_0xecf4('0x14')](function(_0x1b2133){if(_0x1b2133[_0xecf4('0x1c')]){logger[_0xecf4('0xb')]('Agent\x20found!');return _[_0xecf4('0x1d')](_0x1b2133[_0xecf4('0x1e')],{'email':_0x352801,'role':_0xecf4('0x1f')});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})[_0xecf4('0x14')](function(_0x27afc5){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x27afc5[_0xecf4('0x22')];});}});}else{logger[_0xecf4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})['then'](function(_0x1132c3){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x1132c3[_0xecf4('0x22')];});}}function getEndUser(_0x2c3171,_0x6ff40f,_0x5341e5){logger['info'](_0xecf4('0x23'),_0x5341e5);return request({'uri':util[_0xecf4('0x19')]('%s/search.json',_0x2c3171[_0xecf4('0xd')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x5341e5)}})['then'](function(_0x3c38c4){var _0x47d246;if(_0x3c38c4['results'][_0xecf4('0x24')]){_0x3c38c4[_0xecf4('0x1e')]=_[_0xecf4('0x25')](_0x3c38c4[_0xecf4('0x1e')],{'suspended':![],'role':'end-user'});if(_0x3c38c4[_0xecf4('0x1e')][_0xecf4('0x24')]){_0x47d246=_[_0xecf4('0x26')](_0x3c38c4[_0xecf4('0x1e')]);}}if(_0x47d246){logger[_0xecf4('0xb')](_0xecf4('0x27'));return _0x47d246;}else{logger[_0xecf4('0xb')](_0xecf4('0x28'));return request({'uri':util[_0xecf4('0x19')]('%s/users.json',_0x2c3171[_0xecf4('0xd')]),'method':_0xecf4('0x29'),'body':{'user':{'role':_0xecf4('0x2a'),'name':util[_0xecf4('0x19')](_0xecf4('0x2b'),_0x6ff40f||_0x5341e5),'phone':_0x5341e5}}})[_0xecf4('0x14')](function(_0x1c39d3){logger[_0xecf4('0xb')](_0xecf4('0x2c'));return _0x1c39d3['user'];});}});}function getAuth(_0x5de948){var _0x2d13d3;if(_0x5de948[_0xecf4('0x2d')]===_0xecf4('0x2e')){_0x2d13d3=util['format']('%s:%s',_0x5de948[_0xecf4('0x2f')],_0x5de948[_0xecf4('0x2e')]);}else if(_0x5de948[_0xecf4('0x2d')]==='token'){_0x2d13d3=util[_0xecf4('0x19')]('%s/token:%s',_0x5de948['username'],_0x5de948[_0xecf4('0x30')]);}return util[_0xecf4('0x19')](_0xecf4('0x31'),new Buffer(_0x2d13d3)['toString'](_0xecf4('0x32')));}function request(_0x107ffe){logger[_0xecf4('0x33')](_0xecf4('0x34'),JSON[_0xecf4('0x35')](_0x107ffe));return rp(_[_0xecf4('0x36')](_0x107ffe,{'method':_0xecf4('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x14bf0b,_0x345658){var _0x18f83b=[];if(_0x14bf0b&&_0x14bf0b['length']>0x0){_0x18f83b=_['map'](_0x14bf0b,_0x345658);}return _0x18f83b;}function getCustomFields(_0x37c985,_0x11eb5a){var _0x1afb04=[];var _0x1995a7={'custom_fields':[]};if(_0x37c985[_0xecf4('0x24')]>0x0){_['forEach'](_0x37c985,function(_0xfc40cd){if(_[_0xecf4('0x38')]([_0xecf4('0x39'),_0xecf4('0x3a')],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x3c')]&&!_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xfc40cd['nameField'][_0xecf4('0x3e')]()]=_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]();}else if(_[_0xecf4('0x38')](['string','picklist'],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]()});}else if(_0xfc40cd[_0xecf4('0x3b')]===_0xecf4('0x44')&&_0xfc40cd[_0xecf4('0x45')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd['customField']){_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]&&_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]['toString']()});}else if(_0xfc40cd['type']===_0xecf4('0x46')&&_0xfc40cd['Variable']&&_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x11eb5a[_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')][_0xecf4('0x3e')]()]&&_0x1995a7['custom_fields'][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd['Variable'][_0xecf4('0x10')]['toLowerCase']()]['toString']()});}});}return _0x1995a7;}exports[_0xecf4('0x48')]=function(_0x2e9b94,_0x9df79a,_0x23f5bd,_0x107e52,_0x13d582,_0x39793d){var _0x1a5dbb,_0x20eeee;_0x39793d[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x39793d[_0xecf4('0xd')]);_0x39793d[_0xecf4('0x49')]=intUtil[_0xecf4('0x4a')](_0x39793d['serverUrl']);if(_0x13d582&&_0x13d582[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('[QUEUE]',_0xecf4('0x4c'));_0x9df79a[_0xecf4('0x4d')]=util['format'](_0xecf4('0x4e'),_0x39793d[_0xecf4('0x49')],_0x9df79a[_0xecf4('0x4f')],md5(_0x9df79a['uniqueid']));}else{_0x9df79a[_0xecf4('0x4d')]='';}headers[_0xecf4('0x50')]=getAuth(_0x39793d);return getUser(_0x39793d,_0x107e52[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x1dfc3e){_0x1a5dbb=_0x1dfc3e;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x1a5dbb['id']);return getEndUser(_0x39793d,_0x9df79a[_0xecf4('0x53')],_0x9df79a[_0xecf4('0x54')]);})[_0xecf4('0x14')](function(_0x822e9f){_0x20eeee=_0x822e9f;logger[_0xecf4('0xb')](_0xecf4('0x55'),_0x20eeee['id']);return getTicket(_0x39793d,_0x1a5dbb,_0x20eeee,_0x23f5bd,_0x9df79a);})[_0xecf4('0x14')](function(_0x55c0b8){if(_0x55c0b8){logger[_0xecf4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x55c0b8['id']);switch(_0x39793d[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger['info'](_0xecf4('0x57'),_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x39793d['remoteUri'],_0x1a5dbb['id'],_0x55c0b8['id']),'method':_0xecf4('0x29')});case'newTab':logger[_0xecf4('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecf4('0x19')](_0xecf4('0x5a'),_0x107e52[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x39793d[_0xecf4('0xd')][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x55c0b8['id'])});break;default:logger['error'](_0xecf4('0x57'),_0xecf4('0x5f'));}}})[_0xecf4('0x60')](function(_0x89639f){logger[_0xecf4('0x61')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xecf4('0x62')](_0x89639f,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x5791be,_0x3804b1,_0x87be77,_0x728479,_0xab95e1,_0x2731b6,_0x372fa7){var _0x4fc242,_0xea3c03;_0x2731b6[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x2731b6[_0xecf4('0xd')]);_0x2731b6[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x2731b6['serverUrl']);if(_0x372fa7&&_0x372fa7['recordingFormat']&&_0x372fa7['recordingFormat']!==_0xecf4('0x63')){logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x4c'));_0x3804b1[_0xecf4('0x4d')]=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x2731b6[_0xecf4('0x49')],_0x3804b1[_0xecf4('0x4f')],md5(_0x3804b1[_0xecf4('0x4f')]));}headers[_0xecf4('0x50')]=getAuth(_0x2731b6);return getUser(_0x2731b6,_0x728479[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x59e353){_0x4fc242=_0x59e353;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x4fc242['id']);return getEndUser(_0x2731b6,_0x3804b1['destcalleridname'],_0x3804b1[_0xecf4('0x65')]);})[_0xecf4('0x14')](function(_0x2313ea){_0xea3c03=_0x2313ea;logger['info']('The\x20Enduser\x20ID\x20is:',_0xea3c03['id']);return getTicket(_0x2731b6,_0x4fc242,_0xea3c03,_0x87be77,_0x3804b1);})['then'](function(_0x4b9c3e){if(_0x4b9c3e){logger['info']('The\x20Ticket\x20ID\x20is:',_0x4b9c3e['id']);switch(_0x2731b6[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger[_0xecf4('0xb')]('[OUTBOUND]',_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x2731b6['remoteUri'],_0x4fc242['id'],_0x4b9c3e['id']),'method':_0xecf4('0x29')});case _0xecf4('0x66'):logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x67'));emit(util['format'](_0xecf4('0x5a'),_0x728479[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x2731b6['remoteUri'][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x4b9c3e['id'])});break;default:logger[_0xecf4('0x61')](_0xecf4('0x64'),_0xecf4('0x5f'));}}})['catch'](function(_0x1bb64b){logger[_0xecf4('0x61')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1bb64b,{'showHidden':!![],'depth':null}));});};exports[_0xecf4('0x68')]=function(_0x2faace,_0x532f7c,_0x5c8b22,_0x21da9f,_0xcf47cb,_0x286289){var _0x488589,_0x4ee330;_0x286289[_0xecf4('0xd')]=intUtil[_0xecf4('0x4a')](_0x286289['remoteUri']);_0x286289[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x286289[_0xecf4('0x49')]);if(_0xcf47cb&&_0xcf47cb[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('['+_0x532f7c['lastevent']['toUpperCase']()+']',_0xecf4('0x4c'));_0x532f7c['recordingURL']=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x286289[_0xecf4('0x49')],_0x532f7c[_0xecf4('0x4f')],md5(_0x532f7c['uniqueid']));}else{_0x532f7c[_0xecf4('0x4d')]='';}headers['Authorization']=getAuth(_0x286289);return getUser(_0x286289)['then'](function(_0x44115d){_0x488589=_0x44115d;logger['info']('The\x20User\x20ID\x20is:',_0x488589['id']);return getEndUser(_0x286289,_0x532f7c[_0xecf4('0x53')],_0x532f7c['calleridnum']);})[_0xecf4('0x14')](function(_0x57ea4c){_0x4ee330=_0x57ea4c;logger[_0xecf4('0xb')]('The\x20Enduser\x20ID\x20is:',_0x4ee330['id']);return getTicket(_0x286289,_0x488589,_0x4ee330,_0x5c8b22,_0x532f7c);})['then'](function(_0x340db2){if(_0x340db2){logger['info'](_0xecf4('0x69'),_0x340db2['id']);}})[_0xecf4('0x60')](function(_0x1f7e5d){logger['error']('['+_0x532f7c[_0xecf4('0x6a')][_0xecf4('0x6b')]()+']'+_0xecf4('0x6c'),util[_0xecf4('0x62')](_0x1f7e5d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff