1 <!-- WIDGET INBOUND -->
2 <div class="dashboard-container md-background-bg md-whiteframe-1dp">
3 <div class="pb-16" layout="row" layout-align="start center">
4 <md-icon md-font-icon="icon-hangouts" class="m-0 mr-16"></md-icon>
6 class="h2 secondary-text"
7 translate="DASHBOARDS.TODAY_INTERACTIONS_STATS"
9 Today Interactions STATS
14 <div class="widget-group" layout="row" flex="100" layout-wrap>
24 <ms-widget-front class="grey-50-bg">
26 class="ph-8 pv-16 h-55"
28 layout-align="space-between center"
31 class="md-icon-button"
32 ng-click="flipWidget()"
35 <md-icon md-font-icon="icon-dots-vertical"></md-icon>
39 <div class="pt-8 pb-32" layout="column" layout-align="center center">
40 <div class="light-blue-fg font-size-52 line-height-72">
41 {{vm.inbound.waiting || 0}}
43 <div class="h3 secondary-text font-weight-500">
44 {{'DASHBOARDS.WAITING' | translate | uppercase}}
49 class="p-16 grey-200-bg text-center border-top"
50 layout-align="start center"
52 <span class="h6 light-blue-fg secondary-text text-truncate"
53 >{{'DASHBOARDS.WAITING_TEXT' | translate | uppercase}}</span
60 <ms-widget-back class="p-16 grey-50-bg">
61 <div class="flip-to-front">
63 class="md-icon-button"
64 ng-click="flipWidget()"
65 aria-label="Flip widget"
67 <md-icon md-font-icon="icon-close" class="s16"></md-icon>
71 <div>{{'DASHBOARDS.HELP.WAITING' | translate}}</div>
86 <ms-widget-front class="grey-50-bg">
88 class="pl-16 pr-8 pv-16 h-55"
90 layout-align="space-between center"
93 class="md-icon-button"
94 ng-click="flipWidget()"
97 <md-icon md-font-icon="icon-dots-vertical"></md-icon>
101 <div class="pt-8 pb-32" layout="column" layout-align="center center">
102 <div class="orange-fg font-size-52 line-height-72">
103 {{vm.inbound.talking || 0}}
105 <div class="h3 secondary-text font-weight-500">
106 {{'DASHBOARDS.OPENED' | translate | uppercase}}
111 class="p-16 grey-200-bg text-center border-top"
112 layout-align="start center"
114 <span class="h6 orange-fg secondary-text text-truncate"
115 >{{'DASHBOARDS.OPENED_TEXT' | translate | uppercase}}</span
122 <ms-widget-back class="p-16 grey-50-bg">
123 <div class="flip-to-front">
125 class="md-icon-button"
126 ng-click="flipWidget()"
127 aria-label="Flip widget"
129 <md-icon md-font-icon="icon-close" class="s16"></md-icon>
133 <div>{{'DASHBOARDS.HELP.OPENED' | translate}}</div>
148 <ms-widget-front class="grey-50-bg">
150 class="ph-8 pv-16 h-55"
152 layout-align="space-between center"
155 class="md-icon-button"
156 ng-click="flipWidget()"
159 <md-icon md-font-icon="icon-dots-vertical"></md-icon>
163 <div class="pt-8 pb-32" layout="column" layout-align="center center">
164 <div class="red-fg font-size-52 line-height-72">
165 {{vm.inbound.answered || 0}}
167 <div class="h3 secondary-text font-weight-500">
168 {{'DASHBOARDS.MANAGED' | translate | uppercase}}
173 class="p-16 grey-200-bg text-center border-top"
174 layout-align="start center"
176 <span class="h6 red-fg secondary-text text-truncate"
177 >{{'DASHBOARDS.MANAGED_TEXT' | translate | uppercase}}</span
184 <ms-widget-back class="p-16 grey-50-bg">
185 <div class="flip-to-front">
187 class="md-icon-button"
188 ng-click="flipWidget()"
189 aria-label="Flip widget"
191 <md-icon md-font-icon="icon-close" class="s16"></md-icon>
195 <div>{{'DASHBOARDS.HELP.MANAGED' | translate}}</div>
210 <ms-widget-front class="grey-50-bg">
212 class="pl-16 pr-8 pv-16 h-55"
214 layout-align="space-between center"
217 class="md-icon-button"
218 ng-click="flipWidget()"
221 <md-icon md-font-icon="icon-dots-vertical"></md-icon>
225 <div class="pt-8 pb-32" layout="column" layout-align="center center">
226 <div class="blue-grey-fg font-size-52 line-height-72">
227 {{vm.inbound.abandoned || 0}}
229 <div class="h3 secondary-text font-weight-500">
230 {{'DASHBOARDS.ABANDONED' | translate | uppercase}}
235 class="p-16 grey-200-bg text-center border-top"
236 layout-align="start center"
238 <span class="h6 blue-grey-fg secondary-text text-truncate"
239 >{{'DASHBOARDS.ABANDONED_TEXT' | translate | uppercase}}</span
246 <ms-widget-back class="p-16 grey-50-bg">
247 <div class="flip-to-front">
249 class="md-icon-button"
250 ng-click="flipWidget()"
251 aria-label="Flip widget"
253 <md-icon md-font-icon="icon-close" class="s16"></md-icon>
257 <div>{{'DASHBOARDS.HELP.ABANDONED' | translate}}</div>
272 <ms-widget-front class="grey-50-bg">
274 class="pl-16 pr-8 pv-16 h-55"
276 layout-align="space-between center"
279 class="md-icon-button"
280 ng-click="flipWidget()"
283 <md-icon md-font-icon="icon-dots-vertical"></md-icon>
287 <div class="pt-8 pb-32" layout="column" layout-align="center center">
288 <div class="blue-green-fg font-size-52 line-height-72">
289 {{vm.inbound.total || 0}}
291 <div class="h3 secondary-text font-weight-500">
292 {{'DASHBOARDS.TOTAL_OFFERED' | translate | uppercase}}
297 class="p-16 grey-200-bg text-center border-top"
298 layout-align="start center"
300 <span class="h6 blue-green-fg secondary-text text-truncate"
301 >{{'DASHBOARDS.TOTAL_OFFERED_TEXT' | translate | uppercase}}</span
308 <ms-widget-back class="p-16 grey-50-bg">
309 <div class="flip-to-front">
311 class="md-icon-button"
312 ng-click="flipWidget()"
313 aria-label="Flip widget"
315 <md-icon md-font-icon="icon-close" class="s16"></md-icon>
319 <div>{{'DASHBOARDS.HELP.TOTAL_OFFERED' | translate}}</div>
325 <!-- / WIDGET GROUP -->
327 <!-- WIDGET GROUP -->
328 <div class="widget-group" layout="row" flex="100" layout-wrap>
338 <ms-widget-front class="grey-50-bg">
340 class="ph-8 pv-16 h-55"
342 layout-align="space-between center"
345 class="md-icon-button"
346 ng-click="flipWidget()"
349 <md-icon md-font-icon="icon-dots-vertical"></md-icon>
353 <div class="pt-8 pb-32" layout="column" layout-align="center center">
354 <div class="light-blue-fg font-size-42 line-height-72">
355 {{ vm.inbound.avgHoldTime || '00:00:00' }}
357 <div class="h3 secondary-text font-weight-500">
358 {{'DASHBOARDS.AVG_HOLD_TIME' | translate | uppercase}}
363 class="p-16 grey-200-bg text-center border-top"
364 layout-align="start center"
366 <span class="h6 light-blue-fg secondary-text text-truncate"
367 >{{'DASHBOARDS.AVG_HOLD_TIME_TEXT' | translate | uppercase}}</span
374 <ms-widget-back class="p-16 grey-50-bg">
375 <div class="flip-to-front">
377 class="md-icon-button"
378 ng-click="flipWidget()"
379 aria-label="Flip widget"
381 <md-icon md-font-icon="icon-close" class="s16"></md-icon>
385 <div>{{'DASHBOARDS.HELP.AVG_HOLD_TIME' | translate}}</div>
400 <ms-widget-front class="grey-50-bg">
402 class="pl-16 pr-8 pv-16 h-55"
404 layout-align="space-between center"
407 class="md-icon-button"
408 ng-click="flipWidget()"
411 <md-icon md-font-icon="icon-dots-vertical"></md-icon>
415 <div class="pt-8 pb-32" layout="column" layout-align="center center">
416 <div class="orange-fg font-size-42 line-height-72">
417 {{ vm.inbound.avgTalkTime || '00:00:00' }}
419 <div class="h3 secondary-text font-weight-500">
420 {{'DASHBOARDS.AVG_MANAGED_TIME' | translate | uppercase}}
425 class="p-16 grey-200-bg text-center border-top"
426 layout-align="start center"
428 <span class="h6 orange-fg secondary-text text-truncate"
429 >{{'DASHBOARDS.AVG_MANAGED_TIME_TEXT' | translate |
437 <ms-widget-back class="p-16 grey-50-bg">
438 <div class="flip-to-front">
440 class="md-icon-button"
441 ng-click="flipWidget()"
442 aria-label="Flip widget"
444 <md-icon md-font-icon="icon-close" class="s16"></md-icon>
448 <div>{{'DASHBOARDS.HELP.AVG_MANAGED_TIME' | translate}}</div>
463 <ms-widget-front class="grey-50-bg">
465 class="ph-8 pv-16 h-55"
467 layout-align="space-between center"
470 class="md-icon-button"
471 ng-click="flipWidget()"
474 <md-icon md-font-icon="icon-dots-vertical"></md-icon>
478 <div class="pt-8 pb-32" layout="column" layout-align="center center">
479 <div class="red-fg font-size-42 line-height-72">
480 {{ vm.inbound.answerRate || 0 }}%
482 <div class="h3 secondary-text font-weight-500">
483 {{'DASHBOARDS.MANAGED_RATE' | translate | uppercase}}
488 class="p-16 grey-200-bg text-center border-top"
489 layout-align="start center"
491 <span class="h6 red-fg secondary-text text-truncate"
492 >{{'DASHBOARDS.MANAGED_RATE_TEXT' | translate | uppercase}}</span
499 <ms-widget-back class="p-16 grey-50-bg">
500 <div class="flip-to-front">
502 class="md-icon-button"
503 ng-click="flipWidget()"
504 aria-label="Flip widget"
506 <md-icon md-font-icon="icon-close" class="s16"></md-icon>
510 <div>{{'DASHBOARDS.HELP.MANAGED_RATE' | translate}}</div>
525 <ms-widget-front class="grey-50-bg">
527 class="pl-16 pr-8 pv-16 h-55"
529 layout-align="space-between center"
532 class="md-icon-button"
533 ng-click="flipWidget()"
536 <md-icon md-font-icon="icon-dots-vertical"></md-icon>
540 <div class="pt-8 pb-32" layout="column" layout-align="center center">
541 <div class="blue-grey-fg font-size-42 line-height-72">
542 {{ vm.inbound.abandonRate || 0 }}%
544 <div class="h3 secondary-text font-weight-500">
545 {{'DASHBOARDS.ABANDONED_RATE' | translate | uppercase}}
550 class="p-16 grey-200-bg text-center border-top"
551 layout-align="start center"
553 <span class="h6 blue-grey-fg secondary-text text-truncate"
554 >{{'DASHBOARDS.ABANDONED_RATE_TEXT' | translate | uppercase}}</span
561 <ms-widget-back class="p-16 grey-50-bg">
562 <div class="flip-to-front">
564 class="md-icon-button"
565 ng-click="flipWidget()"
566 aria-label="Flip widget"
568 <md-icon md-font-icon="icon-close" class="s16"></md-icon>
572 <div>{{'DASHBOARDS.HELP.ABANDONED_RATE' | translate}}</div>
587 <ms-widget-front class="grey-50-bg">
589 class="pl-16 pr-8 pv-16 h-55"
591 layout-align="space-between center"
594 class="md-icon-button"
595 ng-click="flipWidget()"
598 <md-icon md-font-icon="icon-dots-vertical"></md-icon>
602 <div class="pt-8 pb-32" layout="column" layout-align="center center">
603 <div class="blue-green-fg font-size-52 line-height-72">
604 {{vm.inbound.unmanaged || 0}}
606 <div class="h3 secondary-text font-weight-500">
607 {{'DASHBOARDS.UNMANAGED' | translate | uppercase}}
612 class="p-16 grey-200-bg text-center border-top"
613 layout-align="start center"
615 <span class="h6 blue-green-fg secondary-text text-truncate"
616 >{{'DASHBOARDS.UNMANAGED_TEXT' | translate | uppercase}}</span
623 <ms-widget-back class="p-16 grey-50-bg">
624 <div class="flip-to-front">
626 class="md-icon-button"
627 ng-click="flipWidget()"
628 aria-label="Flip widget"
630 <md-icon md-font-icon="icon-close" class="s16"></md-icon>
634 <div>{{'DASHBOARDS.HELP.UNMANAGED' | translate}}</div>
640 <!-- / WIDGET GROUP -->
642 <!-- / WIDGET INBOUND -->