3 "SECOND_LEVEL_DISPOSITION": "Second Level Disposition",
4 "THIRD_LEVEL_DISPOSITION": "Third Level Disposition",
5 "FAILUREREASON": "Failure reason",
7 "DOWNLOADTRANSCRIBE_VOICERECORDING": "Download Transcript",
9 "OUTBOUND": "Outbound",
11 "LOGIN_TIME": "Login time",
12 "PAUSE_TIME": "Pause time",
13 "ABANDONEDCALLS": "Abandoned Queue Calls",
14 "WAITING_FOR_AGENTS": "Waiting for agents",
16 "NO_AGENT_ONLINE": "No Agent Online",
17 "PARTIALPAUSE": "Partial Pause",
22 "EDIT_TRUNK": "Edit Trunk",
23 "GOTO_VOICEQUEUE": "Go To Realtime Voice Queues",
24 "GOTOREALTIME_VOICEQUEUE": "Go To Realtime Voice Queues",
27 "VOICEQUEUES": "Voice Queues",
28 "SEARCH_FOR_ANYONE": "Search",
30 "SELECTED": "Selected",
31 "SELECT_ALL": "Select All",
32 "SELECT_NONE": "Select None",
33 "DELETE_VOICEDISPOSITION": "Delete Voice Disposition",
34 "EDIT_VOICEDISPOSITION": "Edit Voice Disposition",
35 "EDIT_VOICEQUEUE": "Edit Voice Queue",
36 "DELETE_VOICEQUEUE": "Delete Voice Queue",
37 "MOHSOUNDS": "Moh Sounds",
38 "STRATEGY": "Strategy",
39 "DESCRIPTION": "Description",
40 "ADD_VOICEQUEUE": "Add Voice Queue",
41 "CREATED_AT": "Created At",
42 "CANT_PLAY_GSM_AUDIO_FILES": "Can't play gsm or wav49 audio files",
43 "APPLICATIONS_LIST": "Applications List",
46 "MAXLENGTH": "Maximum Length",
48 "WRAPUPTIME": "Wrapup Time",
50 "JOINWHENEMPTY": "Join when empty",
51 "LEAVEWHENEMPTY": "Leave when empty",
52 "MUSICONHOLD": "Music On Hold",
53 "ANNOUNCETOAGENT": "Announce To Agent",
54 "ANNOUNCEMENTS": "Announcements",
55 "ADVANCED": "Advanced",
56 "ANNOUNCEFREQUENCY": "Announce Frequency",
57 "MINANNOUNCEFREQUENCY": "Minimum Announce Frequency",
58 "PERIODICANNOUNCEFREQUENCY": "Periodic Announce Frequency",
59 "RANDOMPERIODICANNOUNCE": "Random Periodic Announce",
60 "ANNOUNCEHOLDTIME": "Announce Hold Time",
61 "ANNOUNCECALLERPOSITION": "Announce Caller Position",
62 "ANNOUNCEPOSITIONLIMIT": "Announce Position Limit",
63 "REPORTHOLDTIMEAGENT": "Report Agent Hold Time",
64 "PERIODICANNOUNCE": "Periodic Announce",
65 "HOLDTIMEANNOUNCE": "Hold Time Announce",
66 "YOUARENEXTANNOUNCE": "'You are next' Announce",
67 "THEREAREANNOUNCE": "'There are' Announce",
68 "WAITINGCALLSANNOUNCE": "Waiting Calls Announce",
69 "ESTIMATEDHOLDTIMEANNOUNCE": "Estimated Hold Time Announce",
70 "MINUTESANNOUNCE": "Minutes Announce",
71 "MINUTEANNOUNCE": "Minute Announce",
72 "SECONDSANNOUNCE": "Seconds Announce",
73 "THANKYOUANNOUNCE": "'Thank You' Announce",
74 "AUTOPAUSE": "Auto Pause",
75 "AFTERCALLWORK": "After Call Work",
76 "AFTERCALLWORKDURATION": "After Call Work Duration",
77 "RINGINUSE": "Ring In Use",
78 "MEMBERDELAY": "Member Delay",
79 "TIMEOUTRESTART": "Timeout Restart",
80 "MONITORFORMAT": "Recording Format",
81 "SETINTERFACEVARIABLES": "Set Interface Variables",
82 "SETQUEUEVARIABLES": "Set Queue Variables",
83 "SETQUEUEENTRYVARIABLES": "Set Queue Entry Variables",
84 "VARIABLE": "Variable",
87 "SETTINGS": "Settings",
88 "INBOUNDROUTES": "Inbound Routes",
89 "PHONENUMBER": "Phone Number",
90 "ADD_INBOUNDROUTE": "Add Inbound Route",
91 "EDIT_INBOUNDROUTE": "Edit Inbound Route",
92 "DELETE_INBOUNDROUTE": "Delete Inbound Route",
94 "OUTBOUNDROUTES": "Outbound Routes",
95 "DESTINATIONPATTERN": "Destination Pattern",
96 "ADD_OUTBOUNDROUTE": "Add Outbound Route",
97 "EDIT_OUTBOUNDROUTE": "Edit Outbound Route",
98 "DELETE_OUTBOUNDROUTE": "Delete Outbound Route",
99 "CUTDIGITS": "Cut Digits",
100 "RECORDING": "Recording",
101 "RECORDINGFORMAT": "Recording format",
102 "INTERNALROUTES": "Internal Routes",
103 "ADD_INTERNALROUTE": "Add Internal Route",
104 "EDIT_INTERNALROUTE": "Edit Internal Route",
105 "DELETE_INTERNALROUTE": "Delete Internal Route",
106 "CONTEXTS": "Contexts",
107 "ADD_CONTEXT": "Add Context",
108 "EDIT_CONTEXT": "Edit Context",
109 "DELETE_CONTEXT": "Delete Context",
110 "VOICEMAILS": "Voicemails",
111 "ADD_VOICEMAIL": "Add Voicemail",
112 "EDIT_VOICEMAIL": "Edit Voicemail",
113 "DELETE_VOICEMAIL": "Delete Voicemail",
114 "FULLNAME": "Full Name",
116 "MAILBOX": "Mailbox",
117 "PASSWORD": "Password",
118 "CONFIRM_PASSWORD": "Confirm Password",
119 "TIMEZONE": "Timezone",
121 "ENVELOPE": "Envelope",
123 "EMAILBODY": "Email Body",
124 "EMAILSUBJECT": "Email Subject",
125 "MAXSECONDS": "Max Seconds",
126 "MAXMESSAGES": "Max Messages",
127 "MESSAGES": "Messages",
129 "ADD_MUSICONHOLD": "Add Music On Hold",
130 "MUSICONHOLDS": "Music On Hold",
131 "EDIT_MUSICONHOLD": "Edit Music On Hold",
132 "DELETE_MUSICONHOLD": "Delete Music On Hold",
133 "DIRECTORY": "Directory",
134 "AUDIOFILES": "Audio Files",
135 "RECORDINGS": "Recordings",
136 "CHANSPY": "ChanSpy",
138 "OPTIONS": "Options",
140 "ADD_CHANSPY": "Add ChanSpy",
141 "EDIT_CHANSPY": "Edit ChanSpy",
142 "DELETE_CHANSPY": "Delete ChanSpy",
144 "TELEPHONES": "Telephones",
146 "QUEUE_CALLS": "Queue Calls",
147 "QUEUE_PARAMETERS": "Queue Parameters",
148 "ABANDONED_CALLS": "Abandoned Calls",
149 "OUTBOUND_CALLS": "Outbound Calls",
152 "CALLYSQUARE": "CallySquare",
153 "INTERNALDIAL": "Internal Dial",
154 "EXTERNALDIAL": "External Dial",
155 "RINGGROUP": "Ring Group",
156 "PLAYBACK": "Playback",
159 "VOICEMAIL": "Voicemail",
163 "PROJECT": "Cally-Square Project",
164 "TECHNOLOGY/RESOURCE": "Technology/Resource",
166 "EDIT_APP": "Edit Application",
167 "EDIT_INTERVAL": "Edit Interval",
168 "DELETE_APP": "Delete Application",
169 "INTERVALS": "Intervals",
173 "AUDIO_FILES": "Audio Files",
174 "ANNOUNCE_OVERRIDES": "Announce Overrides",
178 "POSITION": "Position",
181 "MAILBOX@CONTEXT": "Mailbox@Context",
182 "EXTENSION": "Extension",
183 "PRIORITY": "Priority",
184 "HANGUP_CAUSE": "Hangup Cause",
185 "OUTBOUNDDIAL": "Outbound Dial",
186 "CALLER_ID": "Caller ID",
187 "NO_MESSAGE_AVAILABLE": "No messages available",
188 "NO_SOUND_AVAILABLE": "No sounds available",
189 "VOICERECORDINGS": "Voice Recordings",
190 "CHANSPIES": "ChanSpy",
192 "REALTIME": "Realtime",
194 "VOICEMAIL_CONTEXT": "Context",
195 "NO_MOHSOUND_AVAILABLE": "No Music On Hold available",
197 "ADD_MOHSOUND": "Add Music On Hold sound",
198 "DOWNLOAD_MOHSOUND": "Download Music On Hold sound",
199 "DELETE_MOHSOUND": "Delete Music On Hold sound",
200 "UNIQUEID": "Unique ID",
206 "NEW_VOICEQUEUE": "New Voice Queue",
207 "NEW_INBOUNDROUTE": "New Inbound Route",
208 "NEW_OUTBOUNDROUTE": "New Outbound Route",
209 "NEW_INTERNALROUTE": "New Internal Route",
210 "NEW_CONTEXT": "New Context",
211 "NEW_VOICEMAIL": "New Voicemail",
212 "NEW_MUSICONHOLD": "New Music On Hold",
213 "NEW_CHANSPY": "New ChanSpy",
214 "PENALTY": "Penalty",
215 "ADD_TEAM_TO_VOICEQUEUE": "Add Team to Voice Queue",
216 "ADD_AGENT_TO_VOICEQUEUE": "Add Agent to Voice Queue",
217 "EDIT_DIAL": "Edit Dial",
218 "EDIT_AGI": "Edit AGI",
219 "EDIT_INTERNALDIAL": "Edit Internal Dial",
220 "EDIT_EXTERNALDIAL": "Edit External Dial",
221 "EDIT_RINGGROUP": "Edit Ring Group",
222 "EDIT_PLAYBACK": "Edit Playback",
223 "EDIT_QUEUE": "Edit Queue",
224 "EDIT_SET": "Edit Set",
225 "EDIT_GOTO": "Edit GoTo",
226 "EDIT_HANGUP": "Edit Hangup",
227 "EDIT_CUSTOM": "Edit Custom",
228 "DURATION": "Duration",
229 "RECEIVED_AT": "Received At",
232 "HANGUPCAUSE_1": "1 = Unallocated number",
233 "HANGUPCAUSE_16": "16 = Normal call clearing",
234 "HANGUPCAUSE_17": "17 = User busy",
235 "HANGUPCAUSE_18": "18 = No user responding (telehone device not connected)",
236 "HANGUPCAUSE_21": "21 = Call rejected",
237 "HANGUPCAUSE_22": "22 = Number changed",
238 "HANGUPCAUSE_27": "27 = Destination out of order",
239 "HANGUPCAUSE_38": "38 = Network out of order",
240 "HANGUPCAUSE_41": "41 = Temporary failure",
242 "ALPHABETICAL": "Alphabetical",
243 "NO_APPS_AVAILABLE": "No applications available",
244 "DOWNLOAD_VOICERECORDING": "Download Voice Recording",
245 "DELETE_VOICERECORDING": "Delete Voice Recording",
246 "INTERNAL": "Internal",
247 "PHONE_STATE": "Phone State",
248 "PHONE_STATUS": "Phone Status",
249 "TRUNK_STATUS": "Trunk Status",
250 "REGISTERED": "Registered",
251 "UNREGISTERED": "Unregistered",
253 "REACHABLE": "Reachable",
254 "UNREACHABLE": "Unreachable",
255 "UNKNOWN": "Unknown",
256 "NOT_INUSE": "Not In Use",
259 "INVALID": "Invalid",
260 "UNAVAILABLE": "Unavailable",
261 "RINGING": "Ringing",
267 "REGISTRY": "Registry",
268 "NO_REGISTRY": "No Registry",
269 "LOGGED_IN": "Logged In (SIP Connected)",
271 "WAITING": "Waiting",
272 "TALKING": "Talking",
276 "ANSWERED": "Answered",
277 "ABANDONED": "Abandoned",
278 "UNMANAGED": "Unmanaged",
279 "AVG_HOLD_TIME": "Avg Hold Time",
280 "AVG_DURATION": "Av Duration",
281 "AVG_BILLABLE": "Avg Billable",
283 "DESTINATION": "Destination",
284 "REJECTED": "Rejected",
287 "CONNECTED": "Connected",
288 "NO_RATING": "No rating",
289 "EDIT_VOICERECORDING": "Edit Voice Recording",
290 "APPLICATION_NAME": "Application Name",
291 "ARGUMENTS": "Arguments",
292 "NO_AVAILABLE_INFO": "No Available Info",
293 "ADD_AGENT_TO_QUEUE": "Add Agent To Queue",
294 "DEFAULT_PAUSE": "DEFAULT PAUSE",
296 "UNPAUSE": "End Pause",
297 "REDIRECT_TO_NUMBER": "Redirect To Number",
298 "REDIRECT_TO_AGENT": "Redirect To Agent",
299 "AGENTADD_VOICEQUEUE": "Add Agent To Voice Queue",
300 "APPLICATION": "Application",
305 "TEAMADD_VOICEQUEUE": "Add Team To Voice Queue",
306 "NEW_MOHSOUND": "New Music On Hold sound",
307 "DOWNLOAD_MESSAGE": "Download",
308 "DELETE_MESSAGE": "Delete",
309 "QUEUE_PARAMS": "Queue Parameters",
310 "TOTAL_OFFERED": "Total Offered",
312 "AGENTADD_QUEUE": "Add Agent To Voice Queue",
313 "AGENTSADD_QUEUE": "Add Agents To Voice Queue",
314 "ALL_TEAMS": "All Teams",
315 "SELECTED_TEAMS": "Selected Teams",
316 "ALL_AGENTS": "All Agents",
317 "SELECTED_AGENTS": "Selected Agents",
318 "CLOSING": "Closing",
320 "WAITING_FOR_AGENT": "Waiting For Agents",
321 "EDIT_OUTBOUNDDIAL": "Edit Outbound Dial",
322 "ACCOUNTNAME": "Account Name",
324 "ROWSPERPAGE": "Rows per page",
326 "DISPOSITION": "Disposition",
330 "OPENCHANNEL": "Open Channel",
334 "STARTEDAT": "Started At",
335 "ENDEDAT": "Ended At",
337 "DETAILS": "Details",
338 "BILLABLESECONDS": "Billable seconds",
339 "ANSWEREDAT": "Answered At",
342 "SELECT_DATE": "Select Start Date",
343 "SELECT_TYPE": "Select Type",
344 "VOICEPREFIXES": "Out Prefixes",
345 "NEW_VOICEPREFIX": "New Prefix",
346 "ADD_VOICEPREFIX": "Add Prefix",
347 "EDIT_VOICEPREFIX": "Edit Prefix",
348 "AGENTADD_VOICEPREFIX": "Add Agent to Prefix",
349 "DELETE_VOICEPREFIX": "Delete Prefix",
350 "OUTBOUNDROUTE": "Outbound Route",
351 "CALLERIDALL": "Caller Id",
352 "MANDATORYDISPOSITION": "Mandatory disposition",
353 "MANDATORYDISPOSITIONPAUSEID": "Mandatory disposition pause status",
354 "SCREENRECORDING": "Manage Screen Recording",
355 "START_SCREENRECORDING": "Start Screen Recording",
356 "STOP_SCREENRECORDING": "Stop Screen Recording",
357 "TOOLTIP_SCREENRECORDING_ON": "Screen Recording in progress",
358 "TOOLTIP_SCREENRECORDING_OFF": "Screen Recording available",
359 "CANT_DOWNLOAD_THIS_FILE": "Can't download this file",
360 "WRONG_EXTENSION": "The file presents the wrong extension",
361 "FILE_NOT_FOUND": "File not found",
362 "TEAMS_ASSOCIATION": "Teams Association",
363 "TRANSCRIBE": "Transcribe",
364 "TRANSCRIPT": "Transcript",
365 "SENTIMENTANALYSIS": "Sentiment Analysis",
366 "TRANSCRIBESTATUS_COMPLETED": "Completed",
367 "TRANSCRIBESTATUS_IN_PROGRESS": "In progress",
368 "TRANSCRIBESTATUS_FAILED": "Failed",
369 "TRANSCRIBESTATUS_NEW": "New",
370 "TRANSCRIPTANALYSIS": "Transcript & Analysis",
371 "SENTIMENT_POSITIVE": "Positive",
372 "SENTIMENT_NEGATIVE": "Negative",
373 "SENTIMENT_NEUTRAL": "Neutral",
374 "SENTIMENT_MIXED": "Mixed",
375 "RUNTRANSCRIBE_VOICERECORDING": "Run Transcribe",
376 "RUNTRANSCRIBESENTIMENT_VOICERECORDING": "Run Transcribe&Sentiment",
377 "RUNSENTIMENT_VOICERECORDING": "Run Sentiment",
378 "SENTIMENT": "Sentiment",
379 "SERVICELEVEL": "Service level",
381 "CUSTOM_APPLICATION": "(*) - Custom application"
384 "PROJECT_REQUIRED": "Mandatory field",
385 "TRUNK_REQUIRED": "Mandatory field",
386 "VARIABLE_REQUIRED": "Mandatory field",
387 "NAME_REQUIRED": "Mandatory field",
388 "APPLICATION_NAME_REQUIRED": "Mandatory field",
389 "TIMEOUT_REQUIRED": "Mandatory field",
390 "PHONENUMBER_REQUIRED": "Mandatory field",
391 "CONTEXT_REQUIRED": "Mandatory field",
392 "DESTINATIONPATTERN_REQUIRED": "Mandatory field",
393 "FULLNAME_REQUIRED": "Mandatory field",
394 "EMAIL_REQUIRED": "Mandatory field",
395 "EMAIL_MUST_VALID": "Wrong format",
396 "MAILBOX_REQUIRED": "Mandatory field",
397 "PASSWORD_REQUIRED": "Mandatory field",
398 "CONFIRM_NOT_MATCH": "The passwords don't match",
399 "TIMEZONE_REQUIRED": "Mandatory field",
400 "PREFIX_REQUIRED": "Mandatory field",
401 "OPTIONS_REQUIRED": "Mandatory field",
402 "AFTERCALLWORKDURATION_REQUIRED": "Mandatory field",
403 "TECHNOLOGY/RESOURCE_REQUIRED": "Mandatory field",
404 "PHONE_REQUIRED": "Mandatory field",
405 "VALUE_REQUIRED": "Mandatory field",
406 "EXTENSION_REQUIRED": "Mandatory field",
407 "PRIORITY_REQUIRED": "Mandatory field",
408 "APPLICATION_REQUIRED": "Mandatory field",
409 "OUTBOUNDROUTE_REQUIRED": "Mandatory field",
410 "TIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
411 "MAXLENGTH_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
412 "RETRY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
413 "WRAPUPTIME_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
414 "WEIGHT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
415 "ANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
416 "MINANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
417 "PERIODICANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
418 "AFTERCALLWORKDURATION_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
419 "MEMBERDELAY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
420 "POSITION_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
421 "CUTDIGITS_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
422 "MAXSECONDS_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
423 "MAXMESSAGES_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
424 "MAXMESSAGES_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
425 "NAME_MUST_VALID_PATTERN": "Wrong format",
426 "CALLERIDALL_MUST_VALID_PATTERN": "Wrong format",
427 "MANDATORYDISPOSITIONPAUSEID_REQUIRED": "Mandatory field",
428 "CALLER_ID_MUST_VALID_PATTERN": "Wrong format",
429 "PENALTY_REQUIRED": "You must specify a value for penalty"
432 "TIMEOUT": "How many seconds to ring a device",
433 "MAXLENGTH": "Maximum number of callers allowed to wait in a queue: zero means unlimited",
434 "RETRY": "Time in seconds to wait before calling the next agent in queue when the timeout is expired",
435 "WRAPUPTIME": "Time in seconds to keep a queue member unavailable after completing a call",
436 "WEIGHT": "Weight of a queue in order to define priority if members are associated with multiple queues",
437 "JOINWHENEMPTY": "Used to control whether a caller is passed to a queue when no members are available",
438 "LEAVEWHENEMPTY": "Used to control whether callers are made leave the queue when no members are available to take calls",
439 "ANNOUNCEFREQUENCY": "How often to announce the caller’s position and/or estimated hold time in the queue (zero to disable)",
440 "MINANNOUNCEFREQUENCY": "Minimum announcement frequency (useful when the caller’s position changes frequently)",
441 "PERIODICANNOUNCEFREQUENCY": "Frequency of periodic announcements to the caller",
442 "ANNOUNCEPOSITIONLIMIT": "Used if announce-position is defined as either 'limit' or 'more'",
443 "AFTERCALLWORKDURATION": "Pause length triggered by the After Call Work option",
444 "MEMBERDELAY": "Inserts a delay prior to the caller and agent in queue get connected",
445 "MUSICONHOLD": "Sets the music class to use for a particular queue",
446 "ANNOUNCETOAGENT": "Play an announcement to the agent answering the call (typically to let him know what queue the caller is coming from)",
447 "RANDOMPERIODICANNOUNCE": "If yes, the defined periodic announcements will be played random",
448 "ANNOUNCEHOLDTIME": "Plays the estimated hold time along with the periodic announcements (Yes/No/Once)",
449 "ANNOUNCECALLERPOSITION": "Used to define if the caller’s position in the queue should be announced: No=never; Yes=always; Limit=only if it is within the limit defined by announce-position-limit; More= only if it is beyond the value defined by announce-position-limit",
450 "REPORTHOLDTIMEAGENT": "Enables reporting caller’s hold time to the agent in queue prior to connection",
451 "PERIODICANNOUNCE": "Set of periodic announcements to be played (in the order)",
452 "HOLDTIMEANNOUNCE": "Choose a Sound defined in Tools. Default=“Hold time”. Undefined=no announcement",
453 "YOUARENEXTANNOUNCE": "Choose a Sound defined in Tools. Default=“You are now first in line”. Undefined=no announcement",
454 "THEREAREANNOUNCE": "Choose a Sound defined in Tools. Default=“There are”. Undefined=no announcement",
455 "WAITINGCALLSANNOUNCE": "Choose a Sound defined in Tools. Default=“calls waiting”. Undefined=no announcement",
456 "ESTIMATEDHOLDTIMEANNOUNCE": "Choose a Sound defined in Tools. Default=“The current estimated hold time is”. Undefined=no announcement",
457 "MINUTESANNOUNCE": "Choose a Sound defined in Tools. Default=“minutes”. Undefined=no announcement",
458 "MINUTEANNOUNCE": "Choose a Sound defined in Tools. Default=“minute”. Undefined=no announcement",
459 "SECONDSANNOUNCE": "Choose a Sound defined in Tools. Default=“seconds”. Undefined=no announcement",
460 "THANKYOUANNOUNCE": "Choose a Sound defined in Tools. Default=“Thank you for your patience”. Undefined=no announcement",
461 "AFTERCALLWORK": "If enabled, the agent will be set on Pause after completing a call",
462 "AUTOPAUSE": "Enables/disables the automatic pause of agents who fail to answer a call. If enabled it causes the agent to be paused in all queues he belongs to",
463 "RINGINUSE": "To avoid/allow sending calls to members whose status is In Use",
464 "TIMEOUTRESTART": "If yes, this resets the timeout for an agent to answer when either a BUSY or CONGESTION status is received from the channel",
465 "MONITORFORMAT": "Specifies the file format to use when recording. If monitor-format is inactive, calls will not be recorded",
466 "CONTEXT": "Allows a caller to exit the queue by pressing a single DTMF digit. If a context is specified and the caller enters a number, that digit will attempt to be matched in the context specified, and dialplan execution will continue there",
467 "SETINTERFACEVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent some variables will be set (for more information see wiki docs)",
468 "SETQUEUEVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent and leaving the queue, some variables will be set (for more information, see wiki docs)",
469 "SETQUEUEENTRYVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent some variables will be set (for more information, see wiki docs)",
470 "RECORDING": "Enable call recording",
471 "VOICEMAIL_CONTEXT": "The context of the relative extension",
472 "NAME": "Only numbers, letters and specific characters (._) are supported",
473 "CALLERIDALL": "Supported format: \"CallerId\" <number>",
474 "CALLER_ID": "Supported format: \"CallerId\" <number>",
475 "MANDATORYDISPOSITIONPAUSEID": "Pause status to set during mandatory disposition",
476 "SERVICELEVEL": "Second settings for service level (default=0, no SL). Used for service level statistics (calls answered within service level time frame)"