[motion.git] / server / config / ami / socket.js

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_=require(_0xbfcd[1]);var util=require(_0xbfcd[2]);var moment=require(_0xbfcd[3]);var BPromise=require(_0xbfcd[4]);var redis=require(_0xbfcd[5]);var VoiceQueue=require(_0xbfcd[7])[_0xbfcd[6]];var ReportQueue=require(_0xbfcd[7])[_0xbfcd[8]];var ReportCall=require(_0xbfcd[7])[_0xbfcd[9]];var ReportAgent=require(_0xbfcd[7])[_0xbfcd[10]];var ReportDial=require(_0xbfcd[7])[_0xbfcd[11]];var ReportMember=require(_0xbfcd[7])[_0xbfcd[12]];var User=require(_0xbfcd[7])[_0xbfcd[13]];var Triggers=require(_0xbfcd[14]);var config=require(_0xbfcd[15]);var logger=require(_0xbfcd[17])(_0xbfcd[16]);var utils=require(_0xbfcd[18]);var redisConf;if(config[_0xbfcd[19]]){redisConf= {password:config[_0xbfcd[19]]}};var redisClient=redis[_0xbfcd[21]](6379,config[_0xbfcd[20]],redisConf);var io=require(_0xbfcd[22])(redisClient);var triggers= new Triggers(io);var params={trunks:[],inbound:{queues:{},channels:[],global:{waiting:0,active:0,completed:0,abandoned:0,unmanaged:0,holdtime:0,talktime:0,avgHoldtime:0,avgTalktime:0,answerRate:0,abandonRate:0,total:0}},outbound:{global:{total:0,answered:0,sumDuration:0,avgDuration:0,tigerdial:0},channels:[]}};module[_0xbfcd[23]]= function(){var _0x5ac5x16=function(_0x5ac5x17,_0x5ac5x18,_0x5ac5x19){if(_0x5ac5x17){io[_0xbfcd[25]](_0x5ac5x17)[_0xbfcd[24]](_0x5ac5x18,_0x5ac5x19)}else {io[_0xbfcd[24]](_0x5ac5x18,_0x5ac5x19)}};var _0x5ac5x1a=function(_0x5ac5x1b){delete _0x5ac5x1b[_0xbfcd[26]];delete _0x5ac5x1b[_0xbfcd[27]];delete _0x5ac5x1b[_0xbfcd[28]];delete _0x5ac5x1b[_0xbfcd[29]];_0x5ac5x1b[_0xbfcd[30]]= _0x5ac5x1b[_0xbfcd[31]]|| _0x5ac5x1b[_0xbfcd[30]];_0x5ac5x1b[_0xbfcd[32]]= _0x5ac5x1b[_0xbfcd[33]];_0x5ac5x1b[_0xbfcd[34]]= _0xbfcd[35];switch(_0x5ac5x1b[_0xbfcd[53]]){case _0xbfcd[36]:_0x5ac5x1b[_0xbfcd[34]]= _0xbfcd[35];break;case _0xbfcd[38]:_0x5ac5x1b[_0xbfcd[34]]= _0xbfcd[37];break;case _0xbfcd[40]:_0x5ac5x1b[_0xbfcd[34]]= _0xbfcd[39];break;case _0xbfcd[42]:_0x5ac5x1b[_0xbfcd[34]]= _0xbfcd[41];break;case _0xbfcd[44]:_0x5ac5x1b[_0xbfcd[34]]= _0xbfcd[43];break;case _0xbfcd[46]:_0x5ac5x1b[_0xbfcd[34]]= _0xbfcd[45];break;case _0xbfcd[48]:_0x5ac5x1b[_0xbfcd[34]]= _0xbfcd[47];break;case _0xbfcd[50]:_0x5ac5x1b[_0xbfcd[34]]= _0xbfcd[49];break;case _0xbfcd[52]:_0x5ac5x1b[_0xbfcd[34]]= _0xbfcd[51];break;default:};_0x5ac5x1b[_0xbfcd[53]]= Number(_0x5ac5x1b[_0xbfcd[53]]);if(_0x5ac5x1b[_0xbfcd[55]](_0xbfcd[54])){_0x5ac5x1b[_0xbfcd[54]]= Number(_0x5ac5x1b[_0xbfcd[54]])};if(_0x5ac5x1b[_0xbfcd[55]](_0xbfcd[56])){_0x5ac5x1b[_0xbfcd[56]]= Number(_0x5ac5x1b[_0xbfcd[56]])};if(_0x5ac5x1b[_0xbfcd[55]](_0xbfcd[57])){if(_0x5ac5x1b[_0xbfcd[57]]=== _0xbfcd[36]){_0x5ac5x1b[_0xbfcd[57]]= null}else {_0x5ac5x1b[_0xbfcd[57]]= moment()[_0xbfcd[59]](_0xbfcd[58])}};_0x5ac5x1b[_0xbfcd[60]]= parseInt(_0x5ac5x1b[_0xbfcd[60]],10)?true:false};function _0x5ac5x1c(_0x5ac5x1d){if(!params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1d]){params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1d]= {agents:{},waiting:0,active:0,completed:0,abandoned:0,unmanaged:0,holdtime:0,talktime:0,avgHoldtime:0,avgTalktime:0,answerRate:0,abandonRate:0,total:0}}}function _0x5ac5x1e(){return function(){params[_0xbfcd[62]][_0xbfcd[61]]= {};params[_0xbfcd[62]][_0xbfcd[63]]= {waiting:0,active:0,completed:0,abandoned:0,unmanaged:0,holdtime:0,talktime:0,avgHoldtime:0,avgTalktime:0,answerRate:0,abandonRate:0,total:0};return VoiceQueue[_0xbfcd[97]]({attributes:[_0xbfcd[31]],raw:true})[_0xbfcd[92]](function(_0x5ac5x20){if(_0x5ac5x20){_[_0xbfcd[93]](_0x5ac5x20,function(_0x5ac5x1d){_0x5ac5x1c(_0x5ac5x1d[_0xbfcd[31]])});return ReportQueue[_0xbfcd[97]]({attributes:[_0xbfcd[69],_0xbfcd[79],_0xbfcd[82],_0xbfcd[94],_0xbfcd[95],_0xbfcd[96],_0xbfcd[77]],raw:true})}})[_0xbfcd[92]](function(_0x5ac5x20){if(_0x5ac5x20){var _0x5ac5x21;var _0x5ac5x22;var _0x5ac5x23=_0x5ac5x20[_0xbfcd[68]];for(var _0x5ac5x24=0;_0x5ac5x24< _0x5ac5x23;_0x5ac5x24++){_0x5ac5x21= _0x5ac5x20[_0x5ac5x24];_0x5ac5x22= _0x5ac5x21[_0xbfcd[69]];_0x5ac5x1c(_0x5ac5x22);params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[70]]++;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[70]]++;if(utils[_0xbfcd[71]](_0x5ac5x21)){params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[72]]++;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[72]]++};if(utils[_0xbfcd[73]](_0x5ac5x21)){params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[74]]++;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[74]]++};if(utils[_0xbfcd[75]](_0x5ac5x21)){params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[76]]++;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[76]]++;params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[77]]+= _0x5ac5x21[_0xbfcd[77]]|| 0;params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[78]]+= moment(_0x5ac5x21[_0xbfcd[82]])[_0xbfcd[81]](moment(_0x5ac5x21[_0xbfcd[79]]),_0xbfcd[80]);params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[83]]= _[_0xbfcd[84]](params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[77]]/ params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[76]]);params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[85]]= _[_0xbfcd[84]](params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[78]]/ params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[76]]);params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[77]]+= _0x5ac5x21[_0xbfcd[77]]|| 0;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[78]]+= moment(_0x5ac5x21[_0xbfcd[82]])[_0xbfcd[81]](moment(_0x5ac5x21[_0xbfcd[79]]),_0xbfcd[80]);params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[83]]= _[_0xbfcd[84]](params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[77]]/ params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[76]]);params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[85]]= _[_0xbfcd[84]](params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[78]]/ params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[76]])};if(utils[_0xbfcd[86]](_0x5ac5x21)){params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[87]]++;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[87]]++};if(utils[_0xbfcd[88]](_0x5ac5x21)){params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[89]]++;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[89]]++};params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[90]]= _[_0xbfcd[84]](params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[76]]/ (params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[76]]+ params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[87]])* 100,2);params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[91]]= _[_0xbfcd[84]](params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[87]]/ (params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[76]]+ params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x22][_0xbfcd[87]])* 100,2);params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[90]]= _[_0xbfcd[84]](params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[76]]/ (params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[76]]+ params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[87]])* 100,2);params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[91]]= _[_0xbfcd[84]](params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[87]]/ (params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[76]]+ params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[87]])* 100,2)}}})[_0xbfcd[67]](function(_0x5ac5x1f){logger[_0xbfcd[66]](_0xbfcd[64],_0x5ac5x1f[_0xbfcd[65]])})}}function _0x5ac5x25(){return function(){params[_0xbfcd[98]][_0xbfcd[63]]= {total:0,answered:0,sumDuration:0,avgDuration:0,tigerdial:0,answerRate:0};return ReportCall[_0xbfcd[97]]({where:{type:[_0xbfcd[98],_0xbfcd[101]],createdAt:{$gte:moment()[_0xbfcd[111]](_0xbfcd[110])}},attributes:[_0xbfcd[112],_0xbfcd[104],_0xbfcd[107]],raw:true})[_0xbfcd[92]](function(_0x5ac5x20){if(_0x5ac5x20){var _0x5ac5x26=_[_0xbfcd[100]](_0x5ac5x20,{type:_0xbfcd[98]});var _0x5ac5x27=_[_0xbfcd[100]](_0x5ac5x20,{type:_0xbfcd[101]});if(_0x5ac5x26[_0xbfcd[68]]){params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[70]]= _0x5ac5x26[_0xbfcd[68]];params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[102]]= _[_0xbfcd[105]](_0x5ac5x26,_0xbfcd[104])[_0xbfcd[103]]|| 0;params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[106]]= _[_0xbfcd[108]](_0x5ac5x26,_0xbfcd[107]);if(params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[102]]){params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[109]]= _[_0xbfcd[84]]((_[_0xbfcd[108]](_0x5ac5x26,_0xbfcd[107])/ params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[102]]));params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[90]]= _[_0xbfcd[84]](params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[102]]/ params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[70]]* 100,1)}};if(_0x5ac5x27[_0xbfcd[68]]){params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[101]]= _0x5ac5x27[_0xbfcd[68]]}}})[_0xbfcd[67]](function(_0x5ac5x1f){logger[_0xbfcd[66]](_0xbfcd[99],_0x5ac5x1f[_0xbfcd[65]])})}}BPromise[_0xbfcd[113]]()[_0xbfcd[92]](_0x5ac5x1e())[_0xbfcd[92]](_0x5ac5x25());return {cdr:function(_0x5ac5x1b){return function(_0x5ac5x20){_0x5ac5x16(_0xbfcd[114],_0xbfcd[115],_0x5ac5x1b);if(_0x5ac5x1b[_0xbfcd[112]]== _0xbfcd[98]|| _0x5ac5x1b[_0xbfcd[112]]== _0xbfcd[101]){if(_0x5ac5x1b[_0xbfcd[112]]== _0xbfcd[98]){params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[70]]++;_0x5ac5x1b[_0xbfcd[104]]== _0xbfcd[103]&& (params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[102]]++);params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[106]]+= Number(_0x5ac5x1b[_0xbfcd[107]]);if(params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[102]]){params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[109]]= _[_0xbfcd[84]](params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[106]]/ params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[102]]);params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[90]]= _[_0xbfcd[84]](params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[102]]/ params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[70]]* 100,1)}}else {params[_0xbfcd[98]][_0xbfcd[63]][_0xbfcd[101]]++};_0x5ac5x16(_0xbfcd[116],_0xbfcd[117],params[_0xbfcd[98]][_0xbfcd[63]])}}},send:function(_0x5ac5x1b){return function(_0x5ac5x20){return BPromise[_0xbfcd[113]]()}},hangup:function(_0x5ac5x1b){return function(_0x5ac5x20){if(params[_0xbfcd[98]][_0xbfcd[119]][_0x5ac5x1b[_0xbfcd[118]]]){delete params[_0xbfcd[98]][_0xbfcd[119]][_0x5ac5x1b[_0xbfcd[118]]]};if(params[_0xbfcd[62]][_0xbfcd[119]][_0x5ac5x1b[_0xbfcd[118]]]){delete params[_0xbfcd[62]][_0xbfcd[119]][_0x5ac5x1b[_0xbfcd[118]]]};var _0x5ac5x28={uniqueid:_0x5ac5x1b[_0xbfcd[118]],linkedid:_0x5ac5x1b[_0xbfcd[120]],endtime:moment()[_0xbfcd[59]](_0xbfcd[58]),lastevent:_0xbfcd[121],updatedAt:moment()[_0xbfcd[59]](_0xbfcd[58])};_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[122],_0x5ac5x1b[_0xbfcd[124]][_0xbfcd[123]](/\/|-/)[1]),_0xbfcd[125],_0x5ac5x28);_0x5ac5x16(_0xbfcd[126],_0xbfcd[125],_0x5ac5x28);_0x5ac5x16(_0xbfcd[127],_0xbfcd[125],_0x5ac5x28);if(_0x5ac5x20){triggers[_0xbfcd[128]](_0x5ac5x20)};return BPromise[_0xbfcd[113]]()}},devicestatechange:function(_0x5ac5x1b){return function(_0x5ac5x20){return User[_0xbfcd[142]]({where:{name:_0x5ac5x1b[_0xbfcd[141]][_0xbfcd[140]](_0xbfcd[138],_0xbfcd[139])},raw:true})[_0xbfcd[92]](function(_0x5ac5x29){if(_0x5ac5x29){var _0x5ac5x28=_[_0xbfcd[133]]({newValues:{id:_0x5ac5x29[_0xbfcd[131]],status:_0x5ac5x1b[_0xbfcd[132]],statusAt:moment()[_0xbfcd[59]](_0xbfcd[58])}},_0x5ac5x29,{status:_0x5ac5x1b[_0xbfcd[132]],statusAt:moment()[_0xbfcd[59]](_0xbfcd[58])});_0x5ac5x28[_0xbfcd[26]]= _0xbfcd[134];_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[135],_0x5ac5x29[_0xbfcd[136]],_0x5ac5x29[_0xbfcd[131]]),_0xbfcd[137],_0x5ac5x28);_0x5ac5x16(_0xbfcd[127],_0xbfcd[137],_0x5ac5x28);_0x5ac5x16(_0xbfcd[126],_0xbfcd[137],_0x5ac5x28)}})[_0xbfcd[67]](function(_0x5ac5x1f){logger[_0xbfcd[130]](_0xbfcd[129],_0x5ac5x1f)})}},peerstatus:function(_0x5ac5x1b){return function(_0x5ac5x20){if(_0x5ac5x20&& _0x5ac5x20[0]){_[_0xbfcd[93]](_0x5ac5x20[1],function(_0x5ac5x2a){if(!params[_0xbfcd[143]][_0x5ac5x2a[_0xbfcd[31]]]){params[_0xbfcd[143]][_0x5ac5x2a[_0xbfcd[31]]]= {name:_0x5ac5x2a[_0xbfcd[31]]}};params[_0xbfcd[143]][_0x5ac5x2a[_0xbfcd[31]]][_0xbfcd[144]]= _0x5ac5x1b[_0xbfcd[144]];_0x5ac5x16(_0xbfcd[145],_0xbfcd[146],params[_0xbfcd[143]][_0x5ac5x2a[_0xbfcd[31]]])})};return BPromise[_0xbfcd[113]]()}},registry:function(_0x5ac5x1b){return function(_0x5ac5x20){if(_0x5ac5x20&& _0x5ac5x20[0]){_[_0xbfcd[93]](_0x5ac5x20[1],function(_0x5ac5x2a){if(!params[_0xbfcd[143]][_0x5ac5x2a[_0xbfcd[31]]]){params[_0xbfcd[143]][_0x5ac5x2a[_0xbfcd[31]]]= {name:_0x5ac5x2a[_0xbfcd[31]]}};params[_0xbfcd[143]][_0x5ac5x2a[_0xbfcd[31]]][_0xbfcd[53]]= _0x5ac5x1b[_0xbfcd[53]];_0x5ac5x16(_0xbfcd[145],_0xbfcd[146],params[_0xbfcd[143]][_0x5ac5x2a[_0xbfcd[31]]])})};return BPromise[_0xbfcd[113]]()}},agentcalled:function(_0x5ac5x1b){return function(_0x5ac5x20){if(_0x5ac5x20){_0x5ac5x1b[_0xbfcd[147]]&& (_0x5ac5x20[_0xbfcd[148]][_0xbfcd[147]]= _0x5ac5x1b[_0xbfcd[147]]);_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[122],_0x5ac5x20[_0xbfcd[30]]),_0xbfcd[149],_0x5ac5x20);triggers[_0xbfcd[150]](_0x5ac5x20)};return User[_0xbfcd[142]]({where:{name:_0x5ac5x1b[_0xbfcd[30]],voicePause:false},raw:true})[_0xbfcd[92]](function(_0x5ac5x29){if(_0x5ac5x29){var _0x5ac5x2b=moment()[_0xbfcd[59]](_0xbfcd[58]);var _0x5ac5x28=_[_0xbfcd[133]]({newValues:{id:_0x5ac5x29[_0xbfcd[131]],queueStatus:_0xbfcd[152],queueStatusAt:_0x5ac5x2b,lastQueue:_0x5ac5x1b[_0xbfcd[69]]}},_0x5ac5x29,{queueStatus:_0xbfcd[152],queueStatusAt:_0x5ac5x2b,lastQueue:_0x5ac5x1b[_0xbfcd[69]]});_0x5ac5x28[_0xbfcd[26]]= _0xbfcd[153];_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[135],_0x5ac5x29[_0xbfcd[136]],_0x5ac5x29[_0xbfcd[131]]),_0xbfcd[137],_0x5ac5x28);_0x5ac5x16(_0xbfcd[127],_0xbfcd[137],_0x5ac5x28);_0x5ac5x16(_0xbfcd[126],_0xbfcd[137],_0x5ac5x28)}})[_0xbfcd[67]](function(_0x5ac5x1f){logger[_0xbfcd[66]](_0xbfcd[151],_0x5ac5x1f)})}},agentcomplete:function(_0x5ac5x1b){return function(_0x5ac5x20){if(_0x5ac5x20){triggers[_0xbfcd[154]](_0x5ac5x20)};if(params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[74]]){params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[74]]--};if(params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[74]]){params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[74]]--;_0x5ac5x16(_0x5ac5x1b[_0xbfcd[69]],_0xbfcd[155],{type:_0xbfcd[74],amount:-1,queue:_0x5ac5x1b[_0xbfcd[69]]})};params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[76]]++;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[76]]++;_0x5ac5x16(_0x5ac5x1b[_0xbfcd[69]],_0xbfcd[155],{type:_0xbfcd[121],amount:1,queue:_0x5ac5x1b[_0xbfcd[69]]});params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[90]]= _[_0xbfcd[84]](params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[76]]/ (params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[76]]+ params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[87]])* 100,2);params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[91]]= _[_0xbfcd[84]](params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[87]]/ (params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[76]]+ params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[87]])* 100,2);params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[90]]= _[_0xbfcd[84]](params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[76]]/ (params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[76]]+ params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[87]])* 100,2);params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[91]]= _[_0xbfcd[84]](params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[87]]/ (params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[76]]+ params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[87]])* 100,2);params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[78]]+= Number(_0x5ac5x1b[_0xbfcd[78]]);params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[78]]+= Number(_0x5ac5x1b[_0xbfcd[78]]);_0x5ac5x16(_0x5ac5x1b[_0xbfcd[69]],_0xbfcd[155],{type:_0xbfcd[78],amount:Number(_0x5ac5x1b[_0xbfcd[78]]),queue:_0x5ac5x1b[_0xbfcd[69]]});params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[85]]= _[_0xbfcd[84]](params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[78]]/ params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[76]]);params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[85]]= _[_0xbfcd[84]](params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[78]]/ params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[76]]);params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[77]]+= Number(_0x5ac5x1b[_0xbfcd[77]]);params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[77]]+= Number(_0x5ac5x1b[_0xbfcd[77]]);_0x5ac5x16(_0x5ac5x1b[_0xbfcd[69]],_0xbfcd[155],{type:_0xbfcd[77],amount:Number(_0x5ac5x1b[_0xbfcd[77]]),queue:_0x5ac5x1b[_0xbfcd[69]]});params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[83]]= _[_0xbfcd[84]](params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[77]]/ params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[76]]);params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[83]]= _[_0xbfcd[84]](params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[77]]/ params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[76]]);var _0x5ac5x28;var _0x5ac5x2b=moment()[_0xbfcd[59]](_0xbfcd[58]);return ReportAgent[_0xbfcd[142]]({where:{uniqueid:_0x5ac5x1b[_0xbfcd[118]],destuniqueid:_0x5ac5x1b[_0xbfcd[162]]},raw:true})[_0xbfcd[92]](function(_0x5ac5x2c){if(_0x5ac5x2c){_0x5ac5x28= _[_0xbfcd[133]]({},_0x5ac5x2c,{lastevent:_0xbfcd[121],agentcomplete:true,agentcompleteAt:_0x5ac5x2b,talktime:Number(_0x5ac5x1b[_0xbfcd[78]]),reason:_0x5ac5x1b[_0xbfcd[159]]});_0x5ac5x1b[_0xbfcd[147]]&& (_0x5ac5x28[_0xbfcd[147]]= _0x5ac5x1b[_0xbfcd[147]]);_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[122],_0x5ac5x2c[_0xbfcd[30]]),_0xbfcd[160],_0x5ac5x28)};return ReportQueue[_0xbfcd[142]]({where:{uniqueid:_0x5ac5x1b[_0xbfcd[118]]},order:_0xbfcd[161],raw:true})})[_0xbfcd[92]](function(_0x5ac5x2c){if(_0x5ac5x2c){_0x5ac5x28= _[_0xbfcd[133]]({},_0x5ac5x2c,{queuecallercomplete:true,queuecallercompleteAt:_0x5ac5x2b});_0x5ac5x16(_0x5ac5x2c[_0xbfcd[69]],_0xbfcd[158],_0x5ac5x28)};return User[_0xbfcd[142]]({where:{name:_0x5ac5x1b[_0xbfcd[30]]},raw:true})})[_0xbfcd[92]](function(_0x5ac5x29){if(_0x5ac5x29){var _0x5ac5x28=_[_0xbfcd[133]]({newValues:{id:_0x5ac5x29[_0xbfcd[131]],queueStatus:_0xbfcd[121],queueStatusAt:_0x5ac5x2b,lastQueue:_0x5ac5x1b[_0xbfcd[69]]}},_0x5ac5x29,{queueStatus:_0xbfcd[121],queueStatusAt:_0x5ac5x2b,lastQueue:_0x5ac5x1b[_0xbfcd[69]]});_0x5ac5x28[_0xbfcd[26]]= _0xbfcd[157];_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[135],_0x5ac5x29[_0xbfcd[136]],_0x5ac5x29[_0xbfcd[131]]),_0xbfcd[137],_0x5ac5x28);_0x5ac5x16(_0xbfcd[127],_0xbfcd[137],_0x5ac5x28);_0x5ac5x16(_0xbfcd[126],_0xbfcd[137],_0x5ac5x28)}})[_0xbfcd[67]](function(_0x5ac5x1f){logger[_0xbfcd[66]](_0xbfcd[156],_0x5ac5x1f)})}},agentconnect:function(_0x5ac5x1b){return function(_0x5ac5x20){if(_0x5ac5x20){triggers[_0xbfcd[154]](_0x5ac5x20)};if(params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[72]]){params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[72]]--;_0x5ac5x16(_0x5ac5x1b[_0xbfcd[69]],_0xbfcd[155],{type:_0xbfcd[72],amount:-1,queue:_0x5ac5x1b[_0xbfcd[69]]})};if(params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[72]]){params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[72]]--};if(params[_0xbfcd[62]][_0xbfcd[119]][_0x5ac5x1b[_0xbfcd[118]]]){params[_0xbfcd[62]][_0xbfcd[119]][_0x5ac5x1b[_0xbfcd[118]]][_0xbfcd[163]]= _0x5ac5x1b[_0xbfcd[164]];params[_0xbfcd[62]][_0xbfcd[119]][_0x5ac5x1b[_0xbfcd[118]]][_0xbfcd[165]]= _0x5ac5x1b[_0xbfcd[165]];params[_0xbfcd[62]][_0xbfcd[119]][_0x5ac5x1b[_0xbfcd[118]]][_0xbfcd[77]]= Number(_0x5ac5x1b[_0xbfcd[77]]);params[_0xbfcd[62]][_0xbfcd[119]][_0x5ac5x1b[_0xbfcd[118]]][_0xbfcd[166]]= Number(_0x5ac5x1b[_0xbfcd[166]]);params[_0xbfcd[62]][_0xbfcd[119]][_0x5ac5x1b[_0xbfcd[118]]][_0xbfcd[32]]= _0x5ac5x1b[_0xbfcd[32]];params[_0xbfcd[62]][_0xbfcd[119]][_0x5ac5x1b[_0xbfcd[118]]][_0xbfcd[30]]= _0x5ac5x1b[_0xbfcd[30]]};params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[74]]++;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[74]]++;_0x5ac5x16(_0x5ac5x1b[_0xbfcd[69]],_0xbfcd[155],{type:_0xbfcd[74],amount:1,queue:_0x5ac5x1b[_0xbfcd[69]]});var _0x5ac5x28;var _0x5ac5x2b=moment()[_0xbfcd[59]](_0xbfcd[58]);return ReportQueue[_0xbfcd[142]]({where:{uniqueid:_0x5ac5x1b[_0xbfcd[118]]},order:_0xbfcd[161],raw:true})[_0xbfcd[92]](function(_0x5ac5x2c){if(_0x5ac5x2c){_0x5ac5x28= _[_0xbfcd[133]]({},_0x5ac5x2c,{queuecallerleaveAt:moment()[_0xbfcd[59]](_0xbfcd[58]),holdtime:_0x5ac5x1b[_0xbfcd[77]],assigned:true,lastAssignedTo:_0x5ac5x1b[_0xbfcd[30]]});_0x5ac5x16(_0x5ac5x2c[_0xbfcd[69]],_0xbfcd[158],_0x5ac5x28)};return ReportAgent[_0xbfcd[142]]({where:{uniqueid:_0x5ac5x1b[_0xbfcd[118]],destuniqueid:_0x5ac5x1b[_0xbfcd[162]]},raw:true})})[_0xbfcd[92]](function(_0x5ac5x2c){if(_0x5ac5x2c){_0x5ac5x28= _[_0xbfcd[133]]({},_0x5ac5x2c,{lastevent:_0xbfcd[168],agentconnectAt:moment()[_0xbfcd[59]](_0xbfcd[58]),holdtime:_0x5ac5x1b[_0xbfcd[77]]});_0x5ac5x1b[_0xbfcd[147]]&& (_0x5ac5x28[_0xbfcd[147]]= _0x5ac5x1b[_0xbfcd[147]]);_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[122],_0x5ac5x2c[_0xbfcd[30]]),_0xbfcd[160],_0x5ac5x28)};return ReportAgent[_0xbfcd[97]]({where:{uniqueid:_0x5ac5x1b[_0xbfcd[118]],destuniqueid:{$ne:_0x5ac5x1b[_0xbfcd[162]]},reason:null},raw:true})})[_0xbfcd[92]](function(_0x5ac5x2e){if(_0x5ac5x2e&& _0x5ac5x2e[_0xbfcd[68]]){_[_0xbfcd[93]](_0x5ac5x2e,function(_0x5ac5x2c){_0x5ac5x28= _[_0xbfcd[133]]({},_0x5ac5x2c,{lastevent:_0xbfcd[170],agentringnoanswer:true,agentringnoanswerAt:_0x5ac5x2b,reason:_0xbfcd[170],answeredelsewheredestinationuniqueid:_0x5ac5x1b[_0xbfcd[162]],answeredelsewheremembername:_0x5ac5x1b[_0xbfcd[30]]});_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[122],_0x5ac5x2c[_0xbfcd[30]]),_0xbfcd[160],_0x5ac5x28)})};return User[_0xbfcd[142]]({where:{name:_0x5ac5x1b[_0xbfcd[30]]},raw:true})})[_0xbfcd[92]](function(_0x5ac5x29){if(_0x5ac5x29){var _0x5ac5x28=_[_0xbfcd[133]]({newValues:{id:_0x5ac5x29[_0xbfcd[131]],queueStatus:_0xbfcd[168],queueStatusAt:_0x5ac5x2b,lastQueue:_0x5ac5x1b[_0xbfcd[69]]}},_0x5ac5x29,{queueStatus:_0xbfcd[168],queueStatusAt:_0x5ac5x2b,lastQueue:_0x5ac5x1b[_0xbfcd[69]]});_0x5ac5x28[_0xbfcd[26]]= _0xbfcd[169];_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[135],_0x5ac5x29[_0xbfcd[136]],_0x5ac5x29[_0xbfcd[131]]),_0xbfcd[137],_0x5ac5x28);_0x5ac5x16(_0xbfcd[127],_0xbfcd[137],_0x5ac5x28);_0x5ac5x16(_0xbfcd[126],_0xbfcd[137],_0x5ac5x28)};return User[_0xbfcd[97]]({where:{lastQueue:_0x5ac5x1b[_0xbfcd[69]],name:{$ne:_0x5ac5x1b[_0xbfcd[30]]}},raw:true})})[_0xbfcd[92]](function(_0x5ac5x2d){if(_0x5ac5x2d&& _0x5ac5x2d[_0xbfcd[68]]){_[_0xbfcd[93]](_0x5ac5x2d,function(_0x5ac5x29){var _0x5ac5x28=_[_0xbfcd[133]]({newValues:{id:_0x5ac5x29[_0xbfcd[131]],queueStatus:_0xbfcd[121],queueStatusAt:_0x5ac5x2b}},_0x5ac5x29,{queueStatus:_0xbfcd[121],queueStatusAt:_0x5ac5x2b});_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[135],_0x5ac5x29[_0xbfcd[136]],_0x5ac5x29[_0xbfcd[131]]),_0xbfcd[137],_0x5ac5x28);_0x5ac5x16(_0xbfcd[127],_0xbfcd[137],_0x5ac5x28);_0x5ac5x16(_0xbfcd[126],_0xbfcd[137],_0x5ac5x28)})}})[_0xbfcd[67]](function(_0x5ac5x1f){logger[_0xbfcd[66]](_0xbfcd[167],_0x5ac5x1f)})}},agentringnoanswer:function(_0x5ac5x1b){return function(_0x5ac5x20){if(_0x5ac5x20){triggers[_0xbfcd[154]](_0x5ac5x20)};var _0x5ac5x28;var _0x5ac5x2b=moment()[_0xbfcd[59]](_0xbfcd[58]);return User[_0xbfcd[142]]({where:{name:_0x5ac5x1b[_0xbfcd[30]]},raw:true})[_0xbfcd[92]](function(_0x5ac5x29){if(_0x5ac5x29){var _0x5ac5x28=_[_0xbfcd[133]]({newValues:{id:_0x5ac5x29[_0xbfcd[131]],queueStatus:_0xbfcd[121],queueStatusAt:_0x5ac5x2b,lastQueue:_0x5ac5x1b[_0xbfcd[69]]}},_0x5ac5x29,{queueStatus:_0xbfcd[121],queueStatusAt:_0x5ac5x2b,lastQueue:_0x5ac5x1b[_0xbfcd[69]]});_0x5ac5x28[_0xbfcd[26]]= _0xbfcd[173];_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[135],_0x5ac5x29[_0xbfcd[136]],_0x5ac5x29[_0xbfcd[131]]),_0xbfcd[137],_0x5ac5x28);_0x5ac5x16(_0xbfcd[127],_0xbfcd[137],_0x5ac5x28);_0x5ac5x16(_0xbfcd[126],_0xbfcd[137],_0x5ac5x28)};return ReportAgent[_0xbfcd[142]]({where:{uniqueid:_0x5ac5x1b[_0xbfcd[118]],destuniqueid:_0x5ac5x1b[_0xbfcd[162]]},raw:true})})[_0xbfcd[92]](function(_0x5ac5x2c){if(_0x5ac5x2c){_0x5ac5x28= _[_0xbfcd[133]]({},_0x5ac5x2c,{lastevent:_0xbfcd[172],agentringnoanswer:true,agentringnoanswerAt:moment()[_0xbfcd[59]](_0xbfcd[58]),reason:_0xbfcd[172]});_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[122],_0x5ac5x2c[_0xbfcd[30]]),_0xbfcd[160],_0x5ac5x28)}})[_0xbfcd[67]](function(_0x5ac5x1f){logger[_0xbfcd[66]](_0xbfcd[171],_0x5ac5x1f)})}},queuememberadded:function(_0x5ac5x1b){return function(_0x5ac5x20){if(_0x5ac5x20){_0x5ac5x16(_0x5ac5x20[_0xbfcd[69]],_0xbfcd[174],_0x5ac5x20);_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[122],_0x5ac5x20.UserId),_0xbfcd[174],_0x5ac5x20)};return BPromise[_0xbfcd[113]]()}},queuememberremoved:function(_0x5ac5x1b){return function(_0x5ac5x20){if(params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]]){delete params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[114]][_0x5ac5x1b[_0xbfcd[30]]]};return User[_0xbfcd[142]]({where:{name:_0x5ac5x1b[_0xbfcd[32]][_0xbfcd[140]](_0xbfcd[138],_0xbfcd[139])},raw:true})[_0xbfcd[92]](function(_0x5ac5x29){if(_0x5ac5x29){_0x5ac5x16(_0x5ac5x1b[_0xbfcd[69]],_0xbfcd[176],{queue:_0x5ac5x1b[_0xbfcd[69]],UserId:_0x5ac5x29[_0xbfcd[131]]});_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[122],_0x5ac5x29[_0xbfcd[131]]),_0xbfcd[176],{queue:_0x5ac5x1b[_0xbfcd[69]],UserId:_0x5ac5x29[_0xbfcd[131]]})}})[_0xbfcd[67]](function(_0x5ac5x1f){logger[_0xbfcd[66]](_0xbfcd[175],_0x5ac5x1f)})}},queuememberpause:function(_0x5ac5x1b){return function(_0x5ac5x20){if(_0x5ac5x20){_0x5ac5x16(_0x5ac5x20[_0xbfcd[69]],_0xbfcd[174],_0x5ac5x20);_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[122],_0x5ac5x20.UserId),_0xbfcd[174],_0x5ac5x20)}}},queuememberpenalty:function(_0x5ac5x1b){return function(_0x5ac5x20){return BPromise[_0xbfcd[113]]()}},queuememberringinuse:function(_0x5ac5x1b){return function(_0x5ac5x20){return BPromise[_0xbfcd[113]]()}},queuemember:function(_0x5ac5x1b){return function(_0x5ac5x20){_0x5ac5x1a(_0x5ac5x1b);_0x5ac5x1c(_0x5ac5x1b[_0xbfcd[69]]);params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[114]][_0x5ac5x1b[_0xbfcd[31]]]= _0x5ac5x1b;return BPromise[_0xbfcd[113]]()}},queuecallerjoin:function(_0x5ac5x1b){return function(_0x5ac5x20){if(!params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]]){params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]]= {};params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[72]]= 0;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[74]]= 0;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[76]]= 0;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[87]]= 0;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[89]]= 0;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[77]]= 0;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[78]]= 0;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[83]]= 0;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[85]]= 0;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[90]]= 0;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[91]]= 0;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[70]]= 0};params[_0xbfcd[62]][_0xbfcd[119]][_0x5ac5x1b[_0xbfcd[118]]]= {channel:_0x5ac5x1b[_0xbfcd[124]],channelstate:Number(_0x5ac5x1b[_0xbfcd[177]]),channelstatedesc:_0x5ac5x1b[_0xbfcd[178]],calleridnum:_0x5ac5x1b[_0xbfcd[179]],calleridname:_0x5ac5x1b[_0xbfcd[180]],exten:_0x5ac5x1b[_0xbfcd[181]],priority:Number(_0x5ac5x1b[_0xbfcd[182]]),uniqueid:_0x5ac5x1b[_0xbfcd[118]],queue:_0x5ac5x1b[_0xbfcd[69]],position:Number(_0x5ac5x1b[_0xbfcd[183]]),count:Number(_0x5ac5x1b[_0xbfcd[184]])};params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[72]]++;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[72]]++;_0x5ac5x16(_0x5ac5x1b[_0xbfcd[69]],_0xbfcd[155],{type:_0xbfcd[70],amount:1,queue:_0x5ac5x1b[_0xbfcd[69]]});params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[70]]++;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[70]]++;_0x5ac5x16(_0x5ac5x1b[_0xbfcd[69]],_0xbfcd[155],{type:_0xbfcd[72],amount:1,queue:_0x5ac5x1b[_0xbfcd[69]]});if(_0x5ac5x20){_0x5ac5x16(_0x5ac5x20[_0xbfcd[69]],_0xbfcd[185],_0x5ac5x20)};return BPromise[_0xbfcd[113]]()}},queuecallerabandon:function(_0x5ac5x1b){return function(_0x5ac5x20){if(_0x5ac5x20&& _0x5ac5x20[_0xbfcd[186]]&& _0x5ac5x20[_0xbfcd[186]][0]){_[_0xbfcd[93]](_0x5ac5x20[_0xbfcd[186]][1],function(_0x5ac5x2c){_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[122],_0x5ac5x2c[_0xbfcd[30]]),_0xbfcd[160],_0x5ac5x2c)})};if(_0x5ac5x20&& _0x5ac5x20[_0xbfcd[187]]){_0x5ac5x16(_0x5ac5x1b[_0xbfcd[69]],_0xbfcd[158],_0x5ac5x20[_0xbfcd[187]]);_0x5ac5x20[_0xbfcd[187]][_0xbfcd[148]][_0xbfcd[188]]= _0xbfcd[87];_0x5ac5x20[_0xbfcd[187]][_0xbfcd[189]][_0xbfcd[188]]= true;triggers[_0xbfcd[154]](_0x5ac5x20[_0xbfcd[187]])};var _0x5ac5x28;var _0x5ac5x2b=moment()[_0xbfcd[59]](_0xbfcd[58]);if(params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[72]]){params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[72]]--;_0x5ac5x16(_0x5ac5x1b[_0xbfcd[69]],_0xbfcd[155],{type:_0xbfcd[72],amount:-1,queue:_0x5ac5x1b[_0xbfcd[69]]})};if(params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[72]]){params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[72]]--};if(params[_0xbfcd[62]][_0xbfcd[119]][_0x5ac5x1b[_0xbfcd[118]]]){params[_0xbfcd[62]][_0xbfcd[119]][_0x5ac5x1b[_0xbfcd[118]]][_0xbfcd[77]]= Number(_0x5ac5x1b[_0xbfcd[77]]);params[_0xbfcd[62]][_0xbfcd[119]][_0x5ac5x1b[_0xbfcd[118]]][_0xbfcd[183]]= Number(_0x5ac5x1b[_0xbfcd[183]]);params[_0xbfcd[62]][_0xbfcd[119]][_0x5ac5x1b[_0xbfcd[118]]][_0xbfcd[190]]= Number(_0x5ac5x1b[_0xbfcd[190]])};params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[87]]++;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[87]]++;_0x5ac5x16(_0x5ac5x1b[_0xbfcd[69]],_0xbfcd[155],{type:_0xbfcd[191],amount:1,queue:_0x5ac5x1b[_0xbfcd[69]]});params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[90]]= _[_0xbfcd[84]](params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[76]]/ (params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[76]]+ params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[87]])* 100,2);params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[91]]= _[_0xbfcd[84]](params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[87]]/ (params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[76]]+ params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[87]])* 100,2);params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[90]]= _[_0xbfcd[84]](params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[76]]/ (params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[76]]+ params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[87]])* 100,2);params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[91]]= _[_0xbfcd[84]](params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[87]]/ (params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[76]]+ params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[87]])* 100,2);return User[_0xbfcd[97]]({where:{lastQueue:_0x5ac5x1b[_0xbfcd[69]]},raw:true})[_0xbfcd[92]](function(_0x5ac5x2f){if(_0x5ac5x2f&& _0x5ac5x2f[_0xbfcd[68]]){var _0x5ac5x28;_[_0xbfcd[93]](_0x5ac5x2f,function(_0x5ac5x30){_0x5ac5x28= _[_0xbfcd[133]]({newValues:{id:_0x5ac5x30[_0xbfcd[131]],queueStatus:_0xbfcd[121],queueStatusAt:_0x5ac5x2b,lastQueue:_0x5ac5x1b[_0xbfcd[69]]}},_0x5ac5x30,{id:_0x5ac5x30[_0xbfcd[131]],queueStatus:_0xbfcd[121],queueStatusAt:_0x5ac5x2b,lastQueue:_0x5ac5x1b[_0xbfcd[69]]});_0x5ac5x28[_0xbfcd[26]]= _0xbfcd[95];_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[135],_0x5ac5x30[_0xbfcd[136]],_0x5ac5x30[_0xbfcd[131]]),_0xbfcd[137],_0x5ac5x28);_0x5ac5x16(_0xbfcd[127],_0xbfcd[137],_0x5ac5x28);_0x5ac5x16(_0xbfcd[126],_0xbfcd[137],_0x5ac5x28)})}})[_0xbfcd[67]](function(_0x5ac5x1f){logger[_0xbfcd[66]](_0xbfcd[192],_0x5ac5x1f)})}},blindtransfer:function(_0x5ac5x1b){return function(_0x5ac5x20){_0x5ac5x16(null,_0x5ac5x1b[_0xbfcd[26]][_0xbfcd[193]](),_0x5ac5x1b);return BPromise[_0xbfcd[113]]()}},attendedtransfer:function(_0x5ac5x1b){return function(_0x5ac5x20){_0x5ac5x16(null,_0x5ac5x1b[_0xbfcd[26]][_0xbfcd[193]](),_0x5ac5x1b);return BPromise[_0xbfcd[113]]()}},dialbegin:function(_0x5ac5x1b){return function(_0x5ac5x20){params[_0xbfcd[98]][_0xbfcd[119]][_0x5ac5x1b[_0xbfcd[118]]]= {channel:_0x5ac5x1b[_0xbfcd[124]],channelstate:Number(_0x5ac5x1b[_0xbfcd[177]]),channelstatedesc:_0x5ac5x1b[_0xbfcd[178]],calleridnum:_0x5ac5x1b[_0xbfcd[179]],calleridname:_0x5ac5x1b[_0xbfcd[180]],context:_0x5ac5x1b[_0xbfcd[194]],exten:_0x5ac5x1b[_0xbfcd[181]],priority:Number(_0x5ac5x1b[_0xbfcd[182]]),dialstring:_0x5ac5x1b[_0xbfcd[195]]};if(_0x5ac5x1b[_0xbfcd[124]]){var _0x5ac5x28=_[_0xbfcd[196]](_0x5ac5x1b,{starttime:moment()[_0xbfcd[59]](_0xbfcd[58]),lastevent:_0xbfcd[152],updatedAt:moment()[_0xbfcd[59]](_0xbfcd[58])});_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[122],_0x5ac5x1b[_0xbfcd[124]][_0xbfcd[123]](/\/|-/)[1]),_0xbfcd[197],_0x5ac5x28);_0x5ac5x16(_0xbfcd[127],_0xbfcd[125],_[_0xbfcd[196]](_0x5ac5x28,{role:_0xbfcd[127]}));_0x5ac5x16(_0xbfcd[126],_0xbfcd[125],_0x5ac5x28,_[_0xbfcd[196]](_0x5ac5x28,{role:_0xbfcd[126]}));if(_0x5ac5x20){triggers[_0xbfcd[128]](_0x5ac5x20)}};return BPromise[_0xbfcd[113]]()}},dialend:function(_0x5ac5x1b){return function(_0x5ac5x20){if(params[_0xbfcd[98]][_0xbfcd[119]][_0x5ac5x1b[_0xbfcd[118]]]){params[_0xbfcd[98]][_0xbfcd[119]][_0x5ac5x1b[_0xbfcd[118]]][_0xbfcd[198]]= _0x5ac5x1b[_0xbfcd[198]]};if(_0x5ac5x1b[_0xbfcd[124]]){var _0x5ac5x2b=moment()[_0xbfcd[59]](_0xbfcd[58]);var _0x5ac5x28={dialstatus:_0x5ac5x1b[_0xbfcd[198]],lastevent:(_0x5ac5x1b[_0xbfcd[198]]=== _0xbfcd[103])?_0xbfcd[168]:_0xbfcd[121],answertime:(_0x5ac5x1b[_0xbfcd[198]]=== _0xbfcd[103])?_0x5ac5x2b:null,uniqueid:_0x5ac5x1b[_0xbfcd[118]],linkedid:_0x5ac5x1b[_0xbfcd[120]],destuniqueid:_0x5ac5x1b[_0xbfcd[162]],destlinkedid:_0x5ac5x1b[_0xbfcd[199]],updatedAt:_0x5ac5x2b};_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[122],_0x5ac5x1b[_0xbfcd[124]][_0xbfcd[123]](/\/|-/)[1]),_0xbfcd[125],_0x5ac5x28);_0x5ac5x16(_0xbfcd[127],_0xbfcd[125],_0x5ac5x28);_0x5ac5x16(_0xbfcd[126],_0xbfcd[125],_0x5ac5x28);if(_0x5ac5x20){triggers[_0xbfcd[128]](_0x5ac5x20)}};return BPromise[_0xbfcd[113]]()}},varset:function(_0x5ac5x1b){return function(_0x5ac5x20){if(_0x5ac5x1b[_0xbfcd[201]][_0xbfcd[55]](_0xbfcd[200])){_0x5ac5x16(_0xbfcd[127],_0xbfcd[197],{uniqueid:_0x5ac5x1b[_0xbfcd[118]],routeId:_0x5ac5x1b[_0xbfcd[202]],updatedAt:moment()[_0xbfcd[59]](_0xbfcd[58])});_0x5ac5x16(_0xbfcd[126],_0xbfcd[197],{uniqueid:_0x5ac5x1b[_0xbfcd[118]],routeId:_0x5ac5x1b[_0xbfcd[202]],updatedAt:moment()[_0xbfcd[59]](_0xbfcd[58])})};if(_0x5ac5x1b){triggers[_0xbfcd[203]](_0x5ac5x1b)};return BPromise[_0xbfcd[113]]()}},queuecallerunmanaged:function(_0x5ac5x1b){return function(_0x5ac5x20){if(_0x5ac5x20){params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[89]]+= 1;params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[89]]+= 1;_0x5ac5x16(_0x5ac5x1b[_0xbfcd[69]],_0xbfcd[155],{type:_0xbfcd[89],amount:1,queue:_0x5ac5x1b[_0xbfcd[69]]});if(params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[72]]){params[_0xbfcd[62]][_0xbfcd[61]][_0x5ac5x1b[_0xbfcd[69]]][_0xbfcd[72]]-= 1};if(params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[72]]){params[_0xbfcd[62]][_0xbfcd[63]][_0xbfcd[72]]-= 1;_0x5ac5x16(_0x5ac5x1b[_0xbfcd[69]],_0xbfcd[155],{type:_0xbfcd[72],amount:-1,queue:_0x5ac5x1b[_0xbfcd[69]]})};_0x5ac5x16(_0x5ac5x1b[_0xbfcd[69]],_0xbfcd[158],_0x5ac5x20);var _0x5ac5x2b=moment()[_0xbfcd[59]](_0xbfcd[58]);return User[_0xbfcd[97]]({where:{lastQueue:_0x5ac5x1b[_0xbfcd[69]]},raw:true})[_0xbfcd[92]](function(_0x5ac5x2f){if(_0x5ac5x2f&& _0x5ac5x2f[_0xbfcd[68]]){var _0x5ac5x28;_[_0xbfcd[93]](_0x5ac5x2f,function(_0x5ac5x30){_0x5ac5x28= _[_0xbfcd[133]]({newValues:{id:_0x5ac5x30[_0xbfcd[131]],queueStatus:_0xbfcd[121],queueStatusAt:_0x5ac5x2b,lastQueue:_0x5ac5x1b[_0xbfcd[69]]}},_0x5ac5x30,{id:_0x5ac5x30[_0xbfcd[131]],queueStatus:_0xbfcd[121],queueStatusAt:_0x5ac5x2b,lastQueue:_0x5ac5x1b[_0xbfcd[69]]});_0x5ac5x28[_0xbfcd[26]]= _0xbfcd[204];_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[135],_0x5ac5x30[_0xbfcd[136]],_0x5ac5x30[_0xbfcd[131]]),_0xbfcd[137],_0x5ac5x28);_0x5ac5x16(_0xbfcd[127],_0xbfcd[137],_0x5ac5x28);_0x5ac5x16(_0xbfcd[126],_0xbfcd[137],_0x5ac5x28)})}})[_0xbfcd[67]](function(_0x5ac5x1f){logger[_0xbfcd[66]](_0xbfcd[192],_0x5ac5x1f)})}}},agentUpdate:function(_0x5ac5x30){return function(){_0x5ac5x30[_0xbfcd[26]]= _0xbfcd[205];_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[122],_0x5ac5x30[_0xbfcd[131]]),_0xbfcd[137],_0x5ac5x30);_0x5ac5x16(_0xbfcd[127],_0xbfcd[137],_0x5ac5x30);_0x5ac5x16(_0xbfcd[126],_0xbfcd[137],_0x5ac5x30)}},console:function(_0x5ac5x31){_0x5ac5x16(_0x5ac5x31[_0xbfcd[206]],util[_0xbfcd[59]](_0xbfcd[207],_0x5ac5x31[_0xbfcd[112]]),_0x5ac5x31[_0xbfcd[208]])},realtimeQueueMembers:function(_0x5ac5x32){return function(){_[_0xbfcd[210]](params[_0xbfcd[62]][_0xbfcd[61]],function(_0x5ac5x1d,_0x5ac5x22){if(_[_0xbfcd[209]](_0x5ac5x32,_0x5ac5x22)){_[_0xbfcd[210]](_0x5ac5x1d[_0xbfcd[114]],function(_0x5ac5x30){_0x5ac5x16(_0x5ac5x22,_0xbfcd[174],_0x5ac5x30)})}})}},updateTriggers:function(_0x5ac5x31){return function(){return triggers[_0xbfcd[211]](_0x5ac5x31)}},queueAdd:function(_0x5ac5x33,_0x5ac5x34){return function(){if(_0x5ac5x33&& _0x5ac5x34){_[_0xbfcd[93]](_0x5ac5x33,function(_0x5ac5x20){_0x5ac5x16(null,util[_0xbfcd[59]](_0xbfcd[212],_0x5ac5x34),_0x5ac5x20[0])})}}},queueRemove:function(_0x5ac5x20,_0x5ac5x34){return function(){if(_0x5ac5x20&& _0x5ac5x34){_0x5ac5x16(null,util[_0xbfcd[59]](_0xbfcd[213],_0x5ac5x34),_0x5ac5x20)}}},checkTriggers:function(_0x5ac5x31){return function(){return triggers[_0xbfcd[214]](_0x5ac5x31)}},videoOn:function(_0x5ac5x1b){return function(){return triggers[_0xbfcd[215]](_0x5ac5x1b)}},inboundInit:function(){return function(){return BPromise[_0xbfcd[113]]()[_0xbfcd[92]](_0x5ac5x1e())}},outboundInit:function(){return function(){return BPromise[_0xbfcd[113]]()[_0xbfcd[92]](_0x5ac5x25())}},reportFaxUpdate:function(_0x5ac5x35){return function(){_0x5ac5x35[_0xbfcd[26]]= _0xbfcd[216];_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[122],_0x5ac5x35[_0xbfcd[217]]),_0xbfcd[137],_0x5ac5x35);_0x5ac5x16(_0xbfcd[126],_0xbfcd[218],_0x5ac5x35)}},widgetValues:function(_0x5ac5x36,_0x5ac5x29){return function(){_[_0xbfcd[210]](_0x5ac5x36,function(_0x5ac5x37,_0x5ac5x38){_0x5ac5x16(util[_0xbfcd[59]](_0xbfcd[135],_0x5ac5x29[_0xbfcd[136]],_0x5ac5x29[_0xbfcd[131]]),_0xbfcd[219]+ _0x5ac5x38,_0x5ac5x37)})}},receivefax:function(_0x5ac5x1b){return function(_0x5ac5x31){if(_0x5ac5x31){return triggers[_0xbfcd[220]](_0x5ac5x31)};return null}},reportQueueUpdate:function(_0x5ac5x35){return function(){_0x5ac5x35[_0xbfcd[26]]= _0xbfcd[221];_0x5ac5x16(util[_0xbfcd[59]](_0x5ac5x35[_0xbfcd[69]]),_0xbfcd[158],_0x5ac5x35)}}}}