Built motion from commit e1cfd85d6.|1.0.31

[motion.git] / server / config / ami / socket.js

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_=require(_0x7994[1]);var util=require(_0x7994[2]);var moment=require(_0x7994[3]);var BPromise=require(_0x7994[4]);var redis=require(_0x7994[5]);var VoiceQueue=require(_0x7994[7])[_0x7994[6]];var ReportQueue=require(_0x7994[7])[_0x7994[8]];var ReportCall=require(_0x7994[7])[_0x7994[9]];var ReportAgent=require(_0x7994[7])[_0x7994[10]];var ReportDial=require(_0x7994[7])[_0x7994[11]];var ReportMember=require(_0x7994[7])[_0x7994[12]];var User=require(_0x7994[7])[_0x7994[13]];var Triggers=require(_0x7994[14]);var config=require(_0x7994[15]);var logger=require(_0x7994[17])(_0x7994[16]);var utils=require(_0x7994[18]);var redisConf;if(config[_0x7994[19]]){redisConf= {password:config[_0x7994[19]]}};var redisClient=redis[_0x7994[21]](6379,config[_0x7994[20]],redisConf);var io=require(_0x7994[22])(redisClient);var triggers= new Triggers(io);var params={trunks:[],inbound:{queues:{},channels:[],global:{waiting:0,active:0,completed:0,abandoned:0,unmanaged:0,holdtime:0,talktime:0,avgHoldtime:0,avgTalktime:0,answerRate:0,abandonRate:0,total:0}},outbound:{global:{total:0,answered:0,sumDuration:0,avgDuration:0,tigerdial:0},channels:[]}};module[_0x7994[23]]= function(){var _0x611ex16=function(_0x611ex17,_0x611ex18,_0x611ex19){if(_0x611ex17){io[_0x7994[25]](_0x611ex17)[_0x7994[24]](_0x611ex18,_0x611ex19)}else {io[_0x7994[24]](_0x611ex18,_0x611ex19)}};var _0x611ex1a=function(_0x611ex1b){delete _0x611ex1b[_0x7994[26]];delete _0x611ex1b[_0x7994[27]];delete _0x611ex1b[_0x7994[28]];delete _0x611ex1b[_0x7994[29]];_0x611ex1b[_0x7994[30]]= _0x611ex1b[_0x7994[31]]|| _0x611ex1b[_0x7994[30]];_0x611ex1b[_0x7994[32]]= _0x611ex1b[_0x7994[33]];_0x611ex1b[_0x7994[34]]= _0x7994[35];switch(_0x611ex1b[_0x7994[53]]){case _0x7994[36]:_0x611ex1b[_0x7994[34]]= _0x7994[35];break;case _0x7994[38]:_0x611ex1b[_0x7994[34]]= _0x7994[37];break;case _0x7994[40]:_0x611ex1b[_0x7994[34]]= _0x7994[39];break;case _0x7994[42]:_0x611ex1b[_0x7994[34]]= _0x7994[41];break;case _0x7994[44]:_0x611ex1b[_0x7994[34]]= _0x7994[43];break;case _0x7994[46]:_0x611ex1b[_0x7994[34]]= _0x7994[45];break;case _0x7994[48]:_0x611ex1b[_0x7994[34]]= _0x7994[47];break;case _0x7994[50]:_0x611ex1b[_0x7994[34]]= _0x7994[49];break;case _0x7994[52]:_0x611ex1b[_0x7994[34]]= _0x7994[51];break;default:};_0x611ex1b[_0x7994[53]]= Number(_0x611ex1b[_0x7994[53]]);if(_0x611ex1b[_0x7994[55]](_0x7994[54])){_0x611ex1b[_0x7994[54]]= Number(_0x611ex1b[_0x7994[54]])};if(_0x611ex1b[_0x7994[55]](_0x7994[56])){_0x611ex1b[_0x7994[56]]= Number(_0x611ex1b[_0x7994[56]])};if(_0x611ex1b[_0x7994[55]](_0x7994[57])){if(_0x611ex1b[_0x7994[57]]=== _0x7994[36]){_0x611ex1b[_0x7994[57]]= null}else {_0x611ex1b[_0x7994[57]]= moment()[_0x7994[59]](_0x7994[58])}};_0x611ex1b[_0x7994[60]]= parseInt(_0x611ex1b[_0x7994[60]],10)?true:false};function _0x611ex1c(_0x611ex1d){if(!params[_0x7994[62]][_0x7994[61]][_0x611ex1d]){params[_0x7994[62]][_0x7994[61]][_0x611ex1d]= {agents:{},waiting:0,active:0,completed:0,abandoned:0,unmanaged:0,holdtime:0,talktime:0,avgHoldtime:0,avgTalktime:0,answerRate:0,abandonRate:0,total:0}}}function _0x611ex1e(){return function(){params[_0x7994[62]][_0x7994[61]]= {};params[_0x7994[62]][_0x7994[63]]= {waiting:0,active:0,completed:0,abandoned:0,unmanaged:0,holdtime:0,talktime:0,avgHoldtime:0,avgTalktime:0,answerRate:0,abandonRate:0,total:0};return VoiceQueue[_0x7994[97]]({attributes:[_0x7994[31]],raw:true})[_0x7994[92]](function(_0x611ex20){if(_0x611ex20){_[_0x7994[93]](_0x611ex20,function(_0x611ex1d){_0x611ex1c(_0x611ex1d[_0x7994[31]])});return ReportQueue[_0x7994[97]]({attributes:[_0x7994[69],_0x7994[79],_0x7994[82],_0x7994[94],_0x7994[95],_0x7994[96],_0x7994[77]],raw:true})}})[_0x7994[92]](function(_0x611ex20){if(_0x611ex20){var _0x611ex21;var _0x611ex22;var _0x611ex23=_0x611ex20[_0x7994[68]];for(var _0x611ex24=0;_0x611ex24< _0x611ex23;_0x611ex24++){_0x611ex21= _0x611ex20[_0x611ex24];_0x611ex22= _0x611ex21[_0x7994[69]];_0x611ex1c(_0x611ex22);params[_0x7994[62]][_0x7994[63]][_0x7994[70]]++;params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[70]]++;if(utils[_0x7994[71]](_0x611ex21)){params[_0x7994[62]][_0x7994[63]][_0x7994[72]]++;params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[72]]++};if(utils[_0x7994[73]](_0x611ex21)){params[_0x7994[62]][_0x7994[63]][_0x7994[74]]++;params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[74]]++};if(utils[_0x7994[75]](_0x611ex21)){params[_0x7994[62]][_0x7994[63]][_0x7994[76]]++;params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[76]]++;params[_0x7994[62]][_0x7994[63]][_0x7994[77]]+= _0x611ex21[_0x7994[77]]|| 0;params[_0x7994[62]][_0x7994[63]][_0x7994[78]]+= moment(_0x611ex21[_0x7994[82]])[_0x7994[81]](moment(_0x611ex21[_0x7994[79]]),_0x7994[80]);params[_0x7994[62]][_0x7994[63]][_0x7994[83]]= _[_0x7994[84]](params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[77]]/ params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[76]]);params[_0x7994[62]][_0x7994[63]][_0x7994[85]]= _[_0x7994[84]](params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[78]]/ params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[76]]);params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[77]]+= _0x611ex21[_0x7994[77]]|| 0;params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[78]]+= moment(_0x611ex21[_0x7994[82]])[_0x7994[81]](moment(_0x611ex21[_0x7994[79]]),_0x7994[80]);params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[83]]= _[_0x7994[84]](params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[77]]/ params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[76]]);params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[85]]= _[_0x7994[84]](params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[78]]/ params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[76]])};if(utils[_0x7994[86]](_0x611ex21)){params[_0x7994[62]][_0x7994[63]][_0x7994[87]]++;params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[87]]++};if(utils[_0x7994[88]](_0x611ex21)){params[_0x7994[62]][_0x7994[63]][_0x7994[89]]++;params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[89]]++};params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[90]]= _[_0x7994[84]](params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[76]]/ (params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[76]]+ params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[87]])* 100,2);params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[91]]= _[_0x7994[84]](params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[87]]/ (params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[76]]+ params[_0x7994[62]][_0x7994[61]][_0x611ex22][_0x7994[87]])* 100,2);params[_0x7994[62]][_0x7994[63]][_0x7994[90]]= _[_0x7994[84]](params[_0x7994[62]][_0x7994[63]][_0x7994[76]]/ (params[_0x7994[62]][_0x7994[63]][_0x7994[76]]+ params[_0x7994[62]][_0x7994[63]][_0x7994[87]])* 100,2);params[_0x7994[62]][_0x7994[63]][_0x7994[91]]= _[_0x7994[84]](params[_0x7994[62]][_0x7994[63]][_0x7994[87]]/ (params[_0x7994[62]][_0x7994[63]][_0x7994[76]]+ params[_0x7994[62]][_0x7994[63]][_0x7994[87]])* 100,2)}}})[_0x7994[67]](function(_0x611ex1f){logger[_0x7994[66]](_0x7994[64],_0x611ex1f[_0x7994[65]])})}}function _0x611ex25(){return function(){params[_0x7994[98]][_0x7994[63]]= {total:0,answered:0,sumDuration:0,avgDuration:0,tigerdial:0,answerRate:0};return ReportCall[_0x7994[97]]({where:{type:[_0x7994[98],_0x7994[101]],createdAt:{$gte:moment()[_0x7994[111]](_0x7994[110])}},attributes:[_0x7994[112],_0x7994[104],_0x7994[107]],raw:true})[_0x7994[92]](function(_0x611ex20){if(_0x611ex20){var _0x611ex26=_[_0x7994[100]](_0x611ex20,{type:_0x7994[98]});var _0x611ex27=_[_0x7994[100]](_0x611ex20,{type:_0x7994[101]});if(_0x611ex26[_0x7994[68]]){params[_0x7994[98]][_0x7994[63]][_0x7994[70]]= _0x611ex26[_0x7994[68]];params[_0x7994[98]][_0x7994[63]][_0x7994[102]]= _[_0x7994[105]](_0x611ex26,_0x7994[104])[_0x7994[103]]|| 0;params[_0x7994[98]][_0x7994[63]][_0x7994[106]]= _[_0x7994[108]](_0x611ex26,_0x7994[107]);if(params[_0x7994[98]][_0x7994[63]][_0x7994[102]]){params[_0x7994[98]][_0x7994[63]][_0x7994[109]]= _[_0x7994[84]]((_[_0x7994[108]](_0x611ex26,_0x7994[107])/ params[_0x7994[98]][_0x7994[63]][_0x7994[102]]));params[_0x7994[98]][_0x7994[63]][_0x7994[90]]= _[_0x7994[84]](params[_0x7994[98]][_0x7994[63]][_0x7994[102]]/ params[_0x7994[98]][_0x7994[63]][_0x7994[70]]* 100,1)}};if(_0x611ex27[_0x7994[68]]){params[_0x7994[98]][_0x7994[63]][_0x7994[101]]= _0x611ex27[_0x7994[68]]}}})[_0x7994[67]](function(_0x611ex1f){logger[_0x7994[66]](_0x7994[99],_0x611ex1f[_0x7994[65]])})}}BPromise[_0x7994[113]]()[_0x7994[92]](_0x611ex1e())[_0x7994[92]](_0x611ex25());return {cdr:function(_0x611ex1b){return function(_0x611ex20){_0x611ex16(_0x7994[114],_0x7994[115],_0x611ex1b);if(_0x611ex1b[_0x7994[112]]== _0x7994[98]|| _0x611ex1b[_0x7994[112]]== _0x7994[101]){if(_0x611ex1b[_0x7994[112]]== _0x7994[98]){params[_0x7994[98]][_0x7994[63]][_0x7994[70]]++;_0x611ex1b[_0x7994[104]]== _0x7994[103]&& (params[_0x7994[98]][_0x7994[63]][_0x7994[102]]++);params[_0x7994[98]][_0x7994[63]][_0x7994[106]]+= Number(_0x611ex1b[_0x7994[107]]);if(params[_0x7994[98]][_0x7994[63]][_0x7994[102]]){params[_0x7994[98]][_0x7994[63]][_0x7994[109]]= _[_0x7994[84]](params[_0x7994[98]][_0x7994[63]][_0x7994[106]]/ params[_0x7994[98]][_0x7994[63]][_0x7994[102]]);params[_0x7994[98]][_0x7994[63]][_0x7994[90]]= _[_0x7994[84]](params[_0x7994[98]][_0x7994[63]][_0x7994[102]]/ params[_0x7994[98]][_0x7994[63]][_0x7994[70]]* 100,1)}}else {params[_0x7994[98]][_0x7994[63]][_0x7994[101]]++};_0x611ex16(_0x7994[116],_0x7994[117],params[_0x7994[98]][_0x7994[63]])}}},send:function(_0x611ex1b){return function(_0x611ex20){return BPromise[_0x7994[113]]()}},hangup:function(_0x611ex1b){return function(_0x611ex20){if(params[_0x7994[98]][_0x7994[119]][_0x611ex1b[_0x7994[118]]]){delete params[_0x7994[98]][_0x7994[119]][_0x611ex1b[_0x7994[118]]]};if(params[_0x7994[62]][_0x7994[119]][_0x611ex1b[_0x7994[118]]]){delete params[_0x7994[62]][_0x7994[119]][_0x611ex1b[_0x7994[118]]]};var _0x611ex28={uniqueid:_0x611ex1b[_0x7994[118]],linkedid:_0x611ex1b[_0x7994[120]],endtime:moment()[_0x7994[59]](_0x7994[58]),lastevent:_0x7994[121],updatedAt:moment()[_0x7994[59]](_0x7994[58])};_0x611ex16(util[_0x7994[59]](_0x7994[122],_0x611ex1b[_0x7994[124]][_0x7994[123]](/\/|-/)[1]),_0x7994[125],_0x611ex28);_0x611ex16(_0x7994[126],_0x7994[125],_0x611ex28);_0x611ex16(_0x7994[127],_0x7994[125],_0x611ex28);if(_0x611ex20){triggers[_0x7994[128]](_0x611ex20)};return BPromise[_0x7994[113]]()}},devicestatechange:function(_0x611ex1b){return function(_0x611ex20){return User[_0x7994[142]]({where:{name:_0x611ex1b[_0x7994[141]][_0x7994[140]](_0x7994[138],_0x7994[139])},raw:true})[_0x7994[92]](function(_0x611ex29){if(_0x611ex29){var _0x611ex28=_[_0x7994[133]]({newValues:{id:_0x611ex29[_0x7994[131]],status:_0x611ex1b[_0x7994[132]],statusAt:moment()[_0x7994[59]](_0x7994[58])}},_0x611ex29,{status:_0x611ex1b[_0x7994[132]],statusAt:moment()[_0x7994[59]](_0x7994[58])});_0x611ex28[_0x7994[26]]= _0x7994[134];_0x611ex16(util[_0x7994[59]](_0x7994[135],_0x611ex29[_0x7994[136]],_0x611ex29[_0x7994[131]]),_0x7994[137],_0x611ex28);_0x611ex16(_0x7994[127],_0x7994[137],_0x611ex28);_0x611ex16(_0x7994[126],_0x7994[137],_0x611ex28)}})[_0x7994[67]](function(_0x611ex1f){logger[_0x7994[130]](_0x7994[129],_0x611ex1f)})}},peerstatus:function(_0x611ex1b){return function(_0x611ex20){if(_0x611ex20&& _0x611ex20[0]){_[_0x7994[93]](_0x611ex20[1],function(_0x611ex2a){if(!params[_0x7994[143]][_0x611ex2a[_0x7994[31]]]){params[_0x7994[143]][_0x611ex2a[_0x7994[31]]]= {name:_0x611ex2a[_0x7994[31]]}};params[_0x7994[143]][_0x611ex2a[_0x7994[31]]][_0x7994[144]]= _0x611ex1b[_0x7994[144]];_0x611ex16(_0x7994[145],_0x7994[146],params[_0x7994[143]][_0x611ex2a[_0x7994[31]]])})};return BPromise[_0x7994[113]]()}},registry:function(_0x611ex1b){return function(_0x611ex20){if(_0x611ex20&& _0x611ex20[0]){_[_0x7994[93]](_0x611ex20[1],function(_0x611ex2a){if(!params[_0x7994[143]][_0x611ex2a[_0x7994[31]]]){params[_0x7994[143]][_0x611ex2a[_0x7994[31]]]= {name:_0x611ex2a[_0x7994[31]]}};params[_0x7994[143]][_0x611ex2a[_0x7994[31]]][_0x7994[53]]= _0x611ex1b[_0x7994[53]];_0x611ex16(_0x7994[145],_0x7994[146],params[_0x7994[143]][_0x611ex2a[_0x7994[31]]])})};return BPromise[_0x7994[113]]()}},agentcalled:function(_0x611ex1b){return function(_0x611ex20){if(_0x611ex20){_0x611ex1b[_0x7994[147]]&& (_0x611ex20[_0x7994[148]][_0x7994[147]]= _0x611ex1b[_0x7994[147]]);_0x611ex16(util[_0x7994[59]](_0x7994[122],_0x611ex20[_0x7994[30]]),_0x7994[149],_0x611ex20);triggers[_0x7994[150]](_0x611ex20)};return User[_0x7994[142]]({where:{name:_0x611ex1b[_0x7994[30]],voicePause:false},raw:true})[_0x7994[92]](function(_0x611ex29){if(_0x611ex29){var _0x611ex2b=moment()[_0x7994[59]](_0x7994[58]);var _0x611ex28=_[_0x7994[133]]({newValues:{id:_0x611ex29[_0x7994[131]],queueStatus:_0x7994[152],queueStatusAt:_0x611ex2b,lastQueue:_0x611ex1b[_0x7994[69]]}},_0x611ex29,{queueStatus:_0x7994[152],queueStatusAt:_0x611ex2b,lastQueue:_0x611ex1b[_0x7994[69]]});_0x611ex28[_0x7994[26]]= _0x7994[153];_0x611ex16(util[_0x7994[59]](_0x7994[135],_0x611ex29[_0x7994[136]],_0x611ex29[_0x7994[131]]),_0x7994[137],_0x611ex28);_0x611ex16(_0x7994[127],_0x7994[137],_0x611ex28);_0x611ex16(_0x7994[126],_0x7994[137],_0x611ex28)}})[_0x7994[67]](function(_0x611ex1f){logger[_0x7994[66]](_0x7994[151],_0x611ex1f)})}},agentcomplete:function(_0x611ex1b){return function(_0x611ex20){if(_0x611ex20){triggers[_0x7994[154]](_0x611ex20)};if(params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[74]]){params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[74]]--};if(params[_0x7994[62]][_0x7994[63]][_0x7994[74]]){params[_0x7994[62]][_0x7994[63]][_0x7994[74]]--;_0x611ex16(_0x611ex1b[_0x7994[69]],_0x7994[155],{type:_0x7994[74],amount:-1,queue:_0x611ex1b[_0x7994[69]]})};params[_0x7994[62]][_0x7994[63]][_0x7994[76]]++;params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[76]]++;_0x611ex16(_0x611ex1b[_0x7994[69]],_0x7994[155],{type:_0x7994[121],amount:1,queue:_0x611ex1b[_0x7994[69]]});params[_0x7994[62]][_0x7994[63]][_0x7994[90]]= _[_0x7994[84]](params[_0x7994[62]][_0x7994[63]][_0x7994[76]]/ (params[_0x7994[62]][_0x7994[63]][_0x7994[76]]+ params[_0x7994[62]][_0x7994[63]][_0x7994[87]])* 100,2);params[_0x7994[62]][_0x7994[63]][_0x7994[91]]= _[_0x7994[84]](params[_0x7994[62]][_0x7994[63]][_0x7994[87]]/ (params[_0x7994[62]][_0x7994[63]][_0x7994[76]]+ params[_0x7994[62]][_0x7994[63]][_0x7994[87]])* 100,2);params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[90]]= _[_0x7994[84]](params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[76]]/ (params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[76]]+ params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[87]])* 100,2);params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[91]]= _[_0x7994[84]](params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[87]]/ (params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[76]]+ params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[87]])* 100,2);params[_0x7994[62]][_0x7994[63]][_0x7994[78]]+= Number(_0x611ex1b[_0x7994[78]]);params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[78]]+= Number(_0x611ex1b[_0x7994[78]]);_0x611ex16(_0x611ex1b[_0x7994[69]],_0x7994[155],{type:_0x7994[78],amount:Number(_0x611ex1b[_0x7994[78]]),queue:_0x611ex1b[_0x7994[69]]});params[_0x7994[62]][_0x7994[63]][_0x7994[85]]= _[_0x7994[84]](params[_0x7994[62]][_0x7994[63]][_0x7994[78]]/ params[_0x7994[62]][_0x7994[63]][_0x7994[76]]);params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[85]]= _[_0x7994[84]](params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[78]]/ params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[76]]);params[_0x7994[62]][_0x7994[63]][_0x7994[77]]+= Number(_0x611ex1b[_0x7994[77]]);params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[77]]+= Number(_0x611ex1b[_0x7994[77]]);_0x611ex16(_0x611ex1b[_0x7994[69]],_0x7994[155],{type:_0x7994[77],amount:Number(_0x611ex1b[_0x7994[77]]),queue:_0x611ex1b[_0x7994[69]]});params[_0x7994[62]][_0x7994[63]][_0x7994[83]]= _[_0x7994[84]](params[_0x7994[62]][_0x7994[63]][_0x7994[77]]/ params[_0x7994[62]][_0x7994[63]][_0x7994[76]]);params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[83]]= _[_0x7994[84]](params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[77]]/ params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[76]]);var _0x611ex28;var _0x611ex2b=moment()[_0x7994[59]](_0x7994[58]);return ReportAgent[_0x7994[142]]({where:{uniqueid:_0x611ex1b[_0x7994[118]],destuniqueid:_0x611ex1b[_0x7994[162]]},raw:true})[_0x7994[92]](function(_0x611ex2c){if(_0x611ex2c){_0x611ex28= _[_0x7994[133]]({},_0x611ex2c,{lastevent:_0x7994[121],agentcomplete:true,agentcompleteAt:_0x611ex2b,talktime:Number(_0x611ex1b[_0x7994[78]]),reason:_0x611ex1b[_0x7994[159]]});_0x611ex1b[_0x7994[147]]&& (_0x611ex28[_0x7994[147]]= _0x611ex1b[_0x7994[147]]);_0x611ex16(util[_0x7994[59]](_0x7994[122],_0x611ex2c[_0x7994[30]]),_0x7994[160],_0x611ex28)};return ReportQueue[_0x7994[142]]({where:{uniqueid:_0x611ex1b[_0x7994[118]]},order:_0x7994[161],raw:true})})[_0x7994[92]](function(_0x611ex2c){if(_0x611ex2c){_0x611ex28= _[_0x7994[133]]({},_0x611ex2c,{queuecallercomplete:true,queuecallercompleteAt:_0x611ex2b});_0x611ex16(_0x611ex2c[_0x7994[69]],_0x7994[158],_0x611ex28)};return User[_0x7994[142]]({where:{name:_0x611ex1b[_0x7994[30]]},raw:true})})[_0x7994[92]](function(_0x611ex29){if(_0x611ex29){var _0x611ex28=_[_0x7994[133]]({newValues:{id:_0x611ex29[_0x7994[131]],queueStatus:_0x7994[121],queueStatusAt:_0x611ex2b,lastQueue:_0x611ex1b[_0x7994[69]]}},_0x611ex29,{queueStatus:_0x7994[121],queueStatusAt:_0x611ex2b,lastQueue:_0x611ex1b[_0x7994[69]]});_0x611ex28[_0x7994[26]]= _0x7994[157];_0x611ex16(util[_0x7994[59]](_0x7994[135],_0x611ex29[_0x7994[136]],_0x611ex29[_0x7994[131]]),_0x7994[137],_0x611ex28);_0x611ex16(_0x7994[127],_0x7994[137],_0x611ex28);_0x611ex16(_0x7994[126],_0x7994[137],_0x611ex28)}})[_0x7994[67]](function(_0x611ex1f){logger[_0x7994[66]](_0x7994[156],_0x611ex1f)})}},agentconnect:function(_0x611ex1b){return function(_0x611ex20){if(_0x611ex20){triggers[_0x7994[154]](_0x611ex20)};if(params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[72]]){params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[72]]--;_0x611ex16(_0x611ex1b[_0x7994[69]],_0x7994[155],{type:_0x7994[72],amount:-1,queue:_0x611ex1b[_0x7994[69]]})};if(params[_0x7994[62]][_0x7994[63]][_0x7994[72]]){params[_0x7994[62]][_0x7994[63]][_0x7994[72]]--};if(params[_0x7994[62]][_0x7994[119]][_0x611ex1b[_0x7994[118]]]){params[_0x7994[62]][_0x7994[119]][_0x611ex1b[_0x7994[118]]][_0x7994[163]]= _0x611ex1b[_0x7994[164]];params[_0x7994[62]][_0x7994[119]][_0x611ex1b[_0x7994[118]]][_0x7994[165]]= _0x611ex1b[_0x7994[165]];params[_0x7994[62]][_0x7994[119]][_0x611ex1b[_0x7994[118]]][_0x7994[77]]= Number(_0x611ex1b[_0x7994[77]]);params[_0x7994[62]][_0x7994[119]][_0x611ex1b[_0x7994[118]]][_0x7994[166]]= Number(_0x611ex1b[_0x7994[166]]);params[_0x7994[62]][_0x7994[119]][_0x611ex1b[_0x7994[118]]][_0x7994[32]]= _0x611ex1b[_0x7994[32]];params[_0x7994[62]][_0x7994[119]][_0x611ex1b[_0x7994[118]]][_0x7994[30]]= _0x611ex1b[_0x7994[30]]};params[_0x7994[62]][_0x7994[63]][_0x7994[74]]++;params[_0x7994[62]][_0x7994[61]][_0x611ex1b[_0x7994[69]]][_0x7994[74]]++;_0x611ex16(_0x611ex1b[_0x7994[69]],_0x7994[155],{type:_0x7994[74],amount:1,queue:_0x611ex1b[_0x7994[69]]});var _0x611ex28;var _0x611ex2b=moment()[_0x7994[59]](_0x7994[58]);return ReportQueue[_0x7994[142]]({where:{uniqueid:_0x611ex1b[_0x7994[118]]},order:_0x7994[161],raw:true})[_0x7994[92]](function(_0x611ex2c){if(_0x611ex2c){_0x611ex28= _[_0x7994[133]]({},_0x611ex2c,{queuecallerleaveAt:moment()[_0x7994[59]](_0x7994[58]),holdtime:_0x611ex1b[_0x7994[77]],assigned:true,lastAssignedTo:_0x611ex1b[_0x7994[30]]});_0x611ex16(_0x611ex2c[_0x7994[69]],_0x7994[158],_0x611ex28)};return ReportAgent[_0x7994[142]]({where:{uniqueid:_0x611ex1b[_0x7994[118]],destuniqueid:_0x611ex1b[_0x7994[162]]},raw:true})})[_0x7994[92]](function(_0x611ex2c){if(_0x611ex2c){_0x611ex28= _[_0x7994[133]]({},_0x611ex2c,{lastevent:_0x7994[168],agentconnectAt:moment()[_0x7994[59]](_0x7994[58]),holdtime:_0x611ex1b[_0x7994[77]]});_0x611ex1b[_0x7994[147]]&& (_0x611ex28[_0x7994[147]]= _0x611ex1b[_0x7994[147]]);_0x611ex16(util[_0x7994[59]](_0x7994[122],_0x611ex2c[_0x7994[30]]),_0x7994[160],_0x611ex28)};return ReportAgent[_0x7994[97]]({where:{uniqueid:_0x611ex1b[_0x7994[118]],destuniqueid:{$ne:_0x611ex1b[_0x7994[162]]},reason:null},raw:true})})[_0x7994[92]](function(_0x611ex2e){if(_0x611ex2e&& _0x611ex2e[_0x7994[68]]){_[_0x7994[93]](_0x611ex2e,function(_0x611ex2c){_0x611ex28= _[_0x7994[133]]({},_0x611ex2c,{lastevent:_0x7994[170],agentringnoanswer:true,agentringnoanswerAt:_0x611ex2b,reason:_0x7994[170],answeredelsewheredestinationuniqueid:_0x611ex1b[_0x7994[162]],answeredelsewheremembername:_0x611ex1b[_0x7994[30]]});_0x611ex16(util[_0x7994[59]](_0x7994[122],_0x611ex2c[_0x7994[30]]),_0x7994[160],_0x611ex28)})};return User[_0x7994[142]]({where:{name:_0x611ex1b[_0x7994[30]]},raw:true})})[_0x7994[92]](function(_0x611ex29){if(_0x611ex29){var _0x611ex28=_[_0x7994[133]]({newValues:{id:_0x611ex29[_0x7994[131]],queueStatus:_0x7994[168],queueStatusAt:_0x611ex2b,lastQueue:_0x611ex1b[_0x7994[69]]}},_0x611ex29,{queueStatus:_0x7994[168],queueStatusAt:_0x611ex2b,lastQueue:_0x611ex1b[_0x7994[69]]});_0x611ex28[_0x7994[26]]= 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