1 var _0xc824=["\x75\x73\x65\x20\x73\x74\x72\x69\x63\x74","\x6C\x6F\x64\x61\x73\x68","\x75\x74\x69\x6C","\x6D\x6F\x6D\x65\x6E\x74","\x72\x65\x71\x75\x65\x73\x74\x2D\x70\x72\x6F\x6D\x69\x73\x65","\x6D\x6F\x74\x69\x6F\x6E","\x2E\x2E\x2F\x6C\x6F\x67\x67\x65\x72\x2E\x6A\x73","\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x49\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E","\x2E\x2E\x2F\x2E\x2E\x2F\x6D\x6F\x64\x65\x6C\x73","\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x43\x6F\x6E\x66\x69\x67\x75\x72\x61\x74\x69\x6F\x6E","\x52\x65\x70\x6F\x72\x74\x49\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E","\x56\x6F\x69\x63\x65\x51\x75\x65\x75\x65","\x56\x6F\x69\x63\x65\x45\x78\x74\x65\x6E\x73\x69\x6F\x6E","\x55\x73\x65\x72","\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x20\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x20\x69\x6E\x69\x74\x69\x61\x6C\x69\x7A\x61\x74\x69\x6F\x6E\x2E\x2E\x2E","\x69\x6E\x66\x6F","\x68\x61\x6E\x64\x6C\x65\x45\x76\x65\x6E\x74","\x70\x72\x6F\x74\x6F\x74\x79\x70\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x50\x61\x73\x73\x65\x64\x20\x70\x61\x72\x61\x6D\x65\x74\x65\x72\x73\x20\x61\x72\x65\x20\x6E\x6F\x74\x20\x65\x6E\x6F\x75\x67\x68\x20\x74\x6F\x20\x63\x72\x65\x61\x74\x65\x20\x61\x20\x6E\x65\x77\x20\x74\x69\x63\x6B\x65\x74\x3A\x20\x6D\x69\x73\x73\x20\x49\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x49\x64\x20\x6F\x72\x20\x43\x6F\x6E\x66\x69\x67\x75\x72\x61\x74\x69\x6F\x6E\x49\x64","\x65\x72\x72\x6F\x72","\x63\x61\x74\x63\x68","\x74\x68\x65\x6E","\x66\x69\x6E\x64","\x63\x6F\x6E\x66\x69\x67\x75\x72\x61\x74\x69\x6F\x6E","\x75\x72\x69","\x68\x65\x61\x64\x65\x72\x73","\x73\x65\x72\x76\x65\x72\x55\x72\x6C","\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x41\x63\x63\x6F\x75\x6E\x74","\x64\x61\x74\x61\x56\x61\x6C\x75\x65\x73","\x75\x73\x65\x72\x6E\x61\x6D\x65","\x72\x65\x6D\x6F\x74\x65\x55\x72\x69","\x61\x70\x70\x6C\x69\x63\x61\x74\x69\x6F\x6E\x2F\x6A\x73\x6F\x6E","\x41\x75\x74\x68\x6F\x72\x69\x7A\x61\x74\x69\x6F\x6E","\x42\x61\x73\x69\x63\x20","\x62\x61\x73\x65\x36\x34","\x61\x70\x69\x4B\x65\x79","\x3A\x58","\x68\x61\x73\x4F\x77\x6E\x50\x72\x6F\x70\x65\x72\x74\x79","\x66\x75\x6C\x6C\x6E\x61\x6D\x65","\x66\x69\x6E\x64\x4F\x6E\x65","\x61\x67\x65\x6E\x74","\x73\x63\x6F\x70\x65","\x61\x67\x65\x6E\x74\x4E\x61\x6D\x65","\x71\x75\x65\x75\x65","\x6E\x61\x6D\x65","\x6D\x6F\x6E\x69\x74\x6F\x72\x5F\x66\x6F\x72\x6D\x61\x74","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x65\x6E\x61\x62\x6C\x65\x64\x20\x66\x6F\x72\x20\x74\x68\x65\x20\x51\x75\x65\x75\x65\x20","\x72\x65\x63\x6F\x72\x64\x45\x6E\x61\x62\x6C\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x51\x75\x65\x75\x65\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x20\x6F\x72\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x6E\x6F\x74\x20\x65\x6E\x61\x62\x6C\x65\x64","\x72\x6F\x75\x74\x65\x49\x64","\x69\x64","\x72\x65\x63\x6F\x72\x64","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x65\x6E\x61\x62\x6C\x65\x64\x20\x66\x6F\x72\x20\x74\x68\x65\x20\x52\x6F\x75\x74\x65\x20\x4F\x75\x74\x62\x6F\x75\x6E\x64\x20","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x52\x6F\x75\x74\x65\x20\x4F\x75\x74\x62\x6F\x75\x6E\x64\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x20\x6F\x72\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x6E\x6F\x74\x20\x65\x6E\x61\x62\x6C\x65\x64","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x61\x67\x65\x6E\x74\x73","","\x6D\x65\x6D\x62\x65\x72\x6E\x61\x6D\x65","\x76\x6F\x69\x63\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x68\x61\x6E\x6E\x65\x6C\x20\x6E\x6F\x74\x20\x72\x65\x63\x6F\x67\x6E\x69\x7A\x65\x64\x3A\x20","\x72\x65\x63\x6F\x72\x64\x69\x6E\x67\x55\x52\x4C","\x25\x73\x2F\x61\x70\x69\x2F\x76\x6F\x69\x63\x65\x2F\x72\x65\x63\x6F\x72\x64\x69\x6E\x67\x73\x2F\x25\x73\x2F\x64\x6F\x77\x6E\x6C\x6F\x61\x64\x3F\x74\x79\x70\x65\x3D\x75\x6E\x69\x71\x75\x65\x69\x64","\x75\x6E\x69\x71\x75\x65\x69\x64","\x66\x6F\x72\x6D\x61\x74","\x72\x65\x73\x75\x6C\x74","\x6C\x65\x6E\x67\x74\x68","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x41\x67\x65\x6E\x74\x73\x20\x66\x6F\x75\x6E\x64\x20\x28","\x29\x2E\x20\x46\x69\x6E\x64\x20\x77\x69\x74\x68\x20\x6E\x61\x6D\x65\x3A\x20","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x41\x67\x65\x6E\x74\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64","\x63\x6F\x6E\x74\x61\x63\x74","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x41\x67\x65\x6E\x74\x20","\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x2E\x20\x55\x73\x65\x20\x74\x68\x65\x20\x61\x64\x6D\x69\x6E\x20\x61\x63\x63\x6F\x75\x6E\x74","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x61\x67\x65\x6E\x74\x73\x2F\x6D\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x6F\x6E\x74\x61\x63\x74\x20\x74\x6F\x20\x73\x65\x61\x72\x63\x68\x20\x77\x69\x74\x68\x20\x70\x68\x6F\x6E\x65\x20","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x63\x6F\x6E\x74\x61\x63\x74\x73\x3F\x70\x68\x6F\x6E\x65\x3D","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x6F\x6E\x74\x61\x63\x74\x20\x74\x6F\x20\x73\x65\x61\x72\x63\x68\x20\x77\x69\x74\x68\x20\x6D\x6F\x62\x69\x6C\x65\x20","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x63\x6F\x6E\x74\x61\x63\x74\x73\x3F\x6D\x6F\x62\x69\x6C\x65\x3D","\x6F\x75\x74\x62\x6F\x75\x6E\x64","\x64\x65\x73\x74\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x75\x6D","\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x75\x6D","\x64\x65\x73\x74\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x61\x6D\x65","\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x61\x6D\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x6F\x6E\x74\x61\x63\x74\x20\x66\x6F\x75\x6E\x64\x20\x28\x70\x68\x6F\x6E\x65\x29\x3A\x20","\x65\x6E\x64\x75\x73\x65\x72","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x6F\x6E\x74\x61\x63\x74\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x20\x28\x70\x68\x6F\x6E\x65\x29\x3A\x20","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x72\x65\x61\x74\x65\x20\x6E\x65\x77\x20\x63\x6F\x6E\x74\x61\x63\x74\x20\x77\x69\x74\x68\x20\x70\x68\x6F\x6E\x65\x20","\x64\x65\x62\x75\x67","\x50\x4F\x53\x54","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x63\x6F\x6E\x74\x61\x63\x74\x73","\x43\x61\x6C\x6C\x65\x72\x20\x2D\x20\x25\x73","\x70\x68\x6F\x6E\x65","\x6D\x6F\x62\x69\x6C\x65","\x64\x65\x73\x63\x72\x69\x70\x74\x69\x6F\x6E","\x50\x68\x6F\x6E\x65\x20\x6E\x75\x6D\x62\x65\x72\x20\x25\x73\x2E\x20\x4F\x72\x69\x67\x69\x6E\x61\x74\x65\x20\x66\x72\x6F\x6D\x20\x4D\x6F\x74\x69\x6F\x6E\x2E","\x65\x6D\x61\x69\x6C","\x25\x73\x40\x63\x6F\x6D\x70\x61\x6E\x79\x2E\x63\x6F\x6D","\x43\x68\x61\x6E\x6E\x65\x6C\x20\x6E\x6F\x74\x20\x72\x65\x63\x6F\x67\x6E\x69\x7A\x65\x64\x3A","\x3C\x75\x6E\x6B\x6E\x6F\x77\x6E\x3E","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x72\x65\x61\x74\x65\x20\x74\x69\x63\x6B\x65\x74\x20\x74\x6F\x20\x63\x6F\x6E\x74\x61\x63\x74\x20\x77\x69\x74\x68\x20\x69\x64\x20\x20","\x72\x65\x73\x70\x6F\x6E\x64\x65\x72\x5F\x69\x64","\x72\x65\x71\x75\x65\x73\x74\x65\x72\x5F\x69\x64","\x73\x6F\x75\x72\x63\x65","\x70\x72\x69\x6F\x72\x69\x74\x79","\x73\x74\x61\x74\x75\x73","\x73\x75\x62\x6A\x65\x63\x74","\x50\x68\x6F\x6E\x65\x20\x6E\x75\x6D\x62\x65\x72\x20","\x76\x61\x6C\x75\x65","\x66\x6F\x72\x45\x61\x63\x68","\x63\x75\x73\x74\x6F\x6D\x5F\x66\x69\x65\x6C\x64\x73","\x74\x61\x67\x73","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x74\x69\x63\x6B\x65\x74\x73","\x53\x75\x62\x6A\x65\x63\x74","\x73\x6F\x72\x74\x42\x79","\x74\x79\x70\x65","\x73\x74\x72\x69\x6E\x67","\x63\x6F\x6E\x74\x65\x6E\x74","\x70\x75\x73\x68","\x76\x61\x72\x69\x61\x62\x6C\x65","\x76\x61\x72\x69\x61\x62\x6C\x65\x4E\x61\x6D\x65","\x63\x75\x73\x74\x6F\x6D\x56\x61\x72\x69\x61\x62\x6C\x65","\x56\x61\x72\x69\x61\x62\x6C\x65","\x20","\x6A\x6F\x69\x6E","\x44\x65\x73\x63\x72\x69\x70\x74\x69\x6F\x6E","\x6B\x65\x79\x56\x61\x6C\x75\x65","\x6B\x65\x79\x54\x79\x70\x65","\x6B\x65\x79","\x25\x73\x3A\x20\x25\x73","\x6B\x65\x79\x43\x6F\x6E\x74\x65\x6E\x74","\x3C\x62\x72\x3E","\x46\x69\x65\x6C\x64","\x66\x69\x6C\x74\x65\x72","\x69\x64\x46\x69\x65\x6C\x64","\x54\x61\x67\x73","\x6D\x61\x70","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x54\x69\x63\x6B\x65\x74\x20\x63\x72\x65\x61\x74\x65\x64\x20","\x74\x69\x63\x6B\x65\x74\x49\x64","\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E","\x66\x72\x65\x73\x68\x64\x65\x73\x6B","\x65\x76\x65\x6E\x74\x43\x68\x61\x6E\x6E\x65\x6C","\x65\x78\x69\x74\x53\x74\x61\x74\x75\x73","\x73\x75\x63\x63\x65\x73\x73","\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x49\x64","\x73\x75\x62\x74\x79\x70\x65\x43\x68\x61\x6E\x6E\x65\x6C","\x75\x72\x6C","\x2F\x68\x65\x6C\x70\x64\x65\x73\x6B\x2F\x74\x69\x63\x6B\x65\x74\x73\x2F","\x72\x65\x70\x6F\x72\x74\x5F\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x3A\x66\x72\x65\x73\x68\x64\x65\x73\x6B","\x65\x6D\x69\x74","\x61\x67\x65\x6E\x74\x3A\x25\x73","\x74\x6F","\x63\x72\x65\x61\x74\x65","\x54\x69\x63\x6B\x65\x74\x20\x25\x73\x20\x64\x69\x73\x70\x6C\x61\x79\x65\x64\x20\x74\x6F\x20\x61\x67\x65\x6E\x74\x20\x25\x73","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x45\x72\x72\x6F\x72\x20\x69\x6E\x20\x74\x69\x63\x6B\x65\x74\x20\x63\x72\x65\x61\x74\x69\x6F\x6E","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x4D\x65\x73\x73\x61\x67\x65\x3A\x20","\x6D\x65\x73\x73\x61\x67\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x53\x74\x61\x63\x6B\x3A\x20","\x73\x74\x61\x63\x6B","\x66\x61\x69\x6C\x65\x64","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x45\x72\x72\x6F\x72\x20\x69\x6E\x20\x52\x65\x70\x6F\x72\x74\x20\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x20\x63\x72\x65\x61\x74\x65","\x73\x75\x62\x73\x74\x72","\x2F","\x5E\x5C\x2F\x7C\x5C\x2F\x24","\x67","\x63\x61\x6C\x6C","\x73\x6C\x69\x63\x65","\x72\x65\x70\x6C\x61\x63\x65","\x65\x78\x70\x6F\x72\x74\x73"];_0xc824[0];var _=require(_0xc824[1]);var util=require(_0xc824[2]);var moment=require(_0xc824[3]);var rp=require(_0xc824[4]);var logger=require(_0xc824[6])(_0xc824[5]);var FreshdeskIntegration=require(_0xc824[8])[_0xc824[7]];var IntConfiguration=require(_0xc824[8])[_0xc824[9]];var ReportIntegration=require(_0xc824[8])[_0xc824[10]];var VoiceQueue=require(_0xc824[8])[_0xc824[11]];var VoiceExtension=require(_0xc824[8])[_0xc824[12]];var Agent=require(_0xc824[8])[_0xc824[13]];function Freshdesk(){logger[_0xc824[15]](_0xc824[14])}Freshdesk[_0xc824[17]][_0xc824[16]]= function(_0x22d5xd,_0x22d5xe,_0x22d5xf,_0x22d5x10,_0x22d5x11,_0x22d5x12,_0x22d5x13){var _0x22d5x14={connection:undefined,configuration:undefined,agent:undefined,enduser:undefined,ticketId:undefined,recordEnable:false,serverUrl:undefined};if(!_0x22d5xd|| !_0x22d5xe){logger[_0xc824[19]](_0xc824[18]);return};IntConfiguration[_0xc824[22]]({where:{id:_0x22d5xe,AccountId:_0x22d5xd},include:[{all:true,include:[{all:true}]}]})[_0xc824[21]](handleEntityNotFound())[_0xc824[21]](handleConnection(_0x22d5x14))[_0xc824[21]](searchMotionAgent(_0x22d5xf,_0x22d5x11))[_0xc824[21]](handleMotionAgent(_0x22d5x14))[_0xc824[21]](searchQueue(_0x22d5x11))[_0xc824[21]](handleQueueRecordings(_0x22d5x14,_0x22d5x11))[_0xc824[21]](searchRoute(_0x22d5x11))[_0xc824[21]](handleOutboundRecordings(_0x22d5x14,_0x22d5x11))[_0xc824[21]](searchAgent(_0x22d5x14))[_0xc824[21]](handleAgent(_0x22d5x14,_0x22d5xf,_0x22d5x11,_0x22d5x10))[_0xc824[21]](searchAdmin(_0x22d5x14))[_0xc824[21]](handleAdmin(_0x22d5x14))[_0xc824[21]](searchContact(_0x22d5x14,_0x22d5xf,_0x22d5x11,_0x22d5x10))[_0xc824[21]](searchContactMobile(_0x22d5x14,_0x22d5xf,_0x22d5x11,_0x22d5x10))[_0xc824[21]](handleContact(_0x22d5x14,_0x22d5xf,_0x22d5x11,_0x22d5x10))[_0xc824[21]](createContact(_0x22d5x14,_0x22d5xf,_0x22d5x11,_0x22d5x10))[_0xc824[21]](handleCreateContact(_0x22d5x14,_0x22d5xf,_0x22d5x11,_0x22d5x10))[_0xc824[21]](ticketCreation(_0x22d5x14,_0x22d5x11,_0x22d5x12,_0x22d5xf,_0x22d5x10))[_0xc824[21]](handleTicketDisplay(_0x22d5x14))[_0xc824[21]](handleReportIntegration(_0x22d5x14,_0x22d5xf,_0x22d5x11,_0x22d5xd,_0x22d5x13,_0x22d5x10))[_0xc824[21]](handleEnd(_0x22d5x14))[_0xc824[20]](handleError(_0x22d5x14,_0x22d5xf,_0x22d5x11,_0x22d5xd))};function handleEntityNotFound(){return function(_0x22d5x16){return _0x22d5x16?_0x22d5x16:null}}function handleConnection(_0x22d5x14){return function(_0x22d5x18){var _0x22d5x19=getAccountConfiguration(_0x22d5x18.FreshdeskAccount);_0x22d5x14[_0xc824[23]]= _0x22d5x18;_0x22d5x14[_0xc824[24]]= _0x22d5x19[_0xc824[24]];_0x22d5x14[_0xc824[25]]= _0x22d5x19[_0xc824[25]];_0x22d5x14[_0xc824[26]]= _0x22d5x18[_0xc824[28]][_0xc824[27]][_0xc824[26]];_0x22d5x14[_0xc824[29]]= _0x22d5x18[_0xc824[27]][_0xc824[29]]}}function getAccountConfiguration(_0x22d5x1b){var _0x22d5x1c={uri:stripTrailingSlash(_0x22d5x1b[_0xc824[30]]),headers:{"\x41\x75\x74\x68\x6F\x72\x69\x7A\x61\x74\x69\x6F\x6E":undefined,"\x43\x6F\x6E\x74\x65\x6E\x74\x2D\x54\x79\x70\x65":_0xc824[31],"\x41\x63\x63\x65\x70\x74":_0xc824[31]}};_0x22d5x1c[_0xc824[25]][_0xc824[32]]= _0xc824[33]+ new Buffer(_0x22d5x1b[_0xc824[35]]+ _0xc824[36]).toString(_0xc824[34]);return _0x22d5x1c}function searchMotionAgent(_0x22d5xf,_0x22d5x11){return function(){var _0x22d5x1e=getAgentSearchPropertyFromChannel(_0x22d5xf);if(_0x22d5x11[_0xc824[37]](_0x22d5x1e)){return Agent[_0xc824[41]](_0xc824[40])[_0xc824[39]]({where:{name:getValueFromPropertyName(_0x22d5x11,_0x22d5x1e)},attributes:[_0xc824[38]]})};return}}function handleMotionAgent(_0x22d5x14){return function(_0x22d5x20){if(_0x22d5x20&& _0x22d5x20[_0xc824[38]]){_0x22d5x14[_0xc824[42]]= _0x22d5x20[_0xc824[38]]};return}}function searchQueue(_0x22d5x11){return function(){if(_0x22d5x11[_0xc824[43]]){return VoiceQueue[_0xc824[39]]({where:{name:_0x22d5x11[_0xc824[43]]},attributes:[_0xc824[44],_0xc824[45]]})}else {return}}}function handleQueueRecordings(_0x22d5x14,_0x22d5x11){return function(_0x22d5x23){if(_0x22d5x11[_0xc824[43]]){if(_0x22d5x23&& _0x22d5x23[_0xc824[45]]){logger[_0xc824[15]](_0xc824[46]+ _0x22d5x23[_0xc824[44]]);_0x22d5x14[_0xc824[47]]= true}else {_0x22d5x14[_0xc824[47]]= false;logger[_0xc824[15]](_0xc824[48])}};return}}function searchRoute(_0x22d5x11){return function(){if(_0x22d5x11[_0xc824[49]]){return VoiceExtension[_0xc824[39]]({where:{id:_0x22d5x11[_0xc824[49]]},attributes:[_0xc824[50],_0xc824[51]]})}else {return}}}function handleOutboundRecordings(_0x22d5x14,_0x22d5x11){return function(_0x22d5x26){if(_0x22d5x11[_0xc824[49]]){if(_0x22d5x26&& _0x22d5x26[_0xc824[51]]){logger[_0xc824[15]](_0xc824[52]+ _0x22d5x26[_0xc824[50]]);_0x22d5x14[_0xc824[47]]= true}else {_0x22d5x14[_0xc824[47]]= false;logger[_0xc824[15]](_0xc824[53])}};return}}function searchAgent(_0x22d5x14){return function(){if(_0x22d5x14[_0xc824[42]]){return rp({uri:join_url(_0x22d5x14[_0xc824[24]],_0xc824[54]),headers:_0x22d5x14[_0xc824[25]],json:true})}};return}function getAgentSearchPropertyFromChannel(_0x22d5xf){var _0x22d5x29=_0xc824[55];if(_0x22d5xf){switch(_0x22d5xf){case _0xc824[57]:_0x22d5x29= _0xc824[56];break;default:_0x22d5x29= _0xc824[56];logger[_0xc824[19]](_0xc824[58]+ _0x22d5xf)}};return _0x22d5x29}function getValueFromPropertyName(_0x22d5x11,_0x22d5x29,_0x22d5x14){if(_0x22d5x29=== _0xc824[59]){if(_0x22d5x14&& _0x22d5x14[_0xc824[47]]&& _0x22d5x14[_0xc824[26]]){return util[_0xc824[62]](_0xc824[60],stripTrailingSlash(_0x22d5x14[_0xc824[26]]),_0x22d5x11[_0xc824[61]])}else {return null}}else {return _[_0xc824[63]](_0x22d5x11,_0x22d5x29)}}function handleAgent(_0x22d5x14,_0x22d5xf,_0x22d5x2c,_0x22d5x10){return function(_0x22d5x11){if(_0x22d5x11&& _0x22d5x11[_0xc824[64]]> 0){logger[_0xc824[15]](_0xc824[65]+ _0x22d5x11[_0xc824[64]]+ _0xc824[66]+ _0x22d5x14[_0xc824[42]]);_0x22d5x14[_0xc824[40]]= getMatchObject(_0x22d5x11,_0xc824[44],_0x22d5x14[_0xc824[42]]);return _0x22d5x14[_0xc824[40]]}else {logger[_0xc824[15]](_0xc824[67]);return}}}function getMatchObject(_0x22d5x2e,_0x22d5x29,_0x22d5x2f){var _0x22d5x30=_[_0xc824[22]](_0x22d5x2e,function(_0x22d5x31){if(_0x22d5x31[_0xc824[68]][_0x22d5x29]=== _0x22d5x2f){return _0x22d5x31}});return _0x22d5x30}function searchAdmin(_0x22d5x14){return function(){if(_0x22d5x14[_0xc824[40]]){return};logger[_0xc824[15]](_0xc824[69]+ _0x22d5x14[_0xc824[42]]+ _0xc824[70]);return rp({uri:join_url(_0x22d5x14[_0xc824[24]],_0xc824[71]),headers:_0x22d5x14[_0xc824[25]],json:true})}}function handleAdmin(_0x22d5x14){return function(_0x22d5x11){if(!_0x22d5x11){return};_0x22d5x14[_0xc824[40]]= _0x22d5x11;return _0x22d5x14[_0xc824[40]]}}function searchContact(_0x22d5x14,_0x22d5xf,_0x22d5x11,_0x22d5x10){return function(){var _0x22d5x35=getValueFromPropertyName(_0x22d5x11,getEndUserSearchPropertyFromChannel(_0x22d5xf,_0x22d5x10),_0x22d5x14);logger[_0xc824[15]](_0xc824[72]+ _0x22d5x35);return rp({uri:join_url(_0x22d5x14[_0xc824[24]],_0xc824[73]+ _0x22d5x35),headers:_0x22d5x14[_0xc824[25]],json:true})}}function searchContactMobile(_0x22d5x14,_0x22d5xf,_0x22d5x2c,_0x22d5x10){return function(_0x22d5x11){if(_0x22d5x11&& _0x22d5x11[_0xc824[64]]> 0){return _0x22d5x11};var _0x22d5x37=getValueFromPropertyName(_0x22d5x2c,getEndUserSearchPropertyFromChannel(_0x22d5xf,_0x22d5x10),_0x22d5x14);logger[_0xc824[15]](_0xc824[74]+ _0x22d5x37);return rp({uri:join_url(_0x22d5x14[_0xc824[24]],_0xc824[75]+ _0x22d5x37),headers:_0x22d5x14[_0xc824[25]],json:true})}}function getEndUserSearchPropertyFromChannel(_0x22d5xf,_0x22d5x10){var _0x22d5x29=_0xc824[55];if(_0x22d5xf){switch(_0x22d5xf){case _0xc824[57]:if(_0x22d5x10=== _0xc824[76]){_0x22d5x29= _0xc824[77]}else {if(_0x22d5x10=== _0xc824[43]){_0x22d5x29= _0xc824[78]}};break;default:_0x22d5x29= _0xc824[78];logger[_0xc824[19]](_0xc824[58]+ _0x22d5xf)}};return _0x22d5x29}function getEndUserNamePropertyFromChannel(_0x22d5xf,_0x22d5x10){var _0x22d5x29=_0xc824[55];if(_0x22d5xf){switch(_0x22d5xf){case _0xc824[57]:if(_0x22d5x10=== _0xc824[76]){_0x22d5x29= _0xc824[79]}else {if(_0x22d5x10=== _0xc824[43]){_0x22d5x29= _0xc824[80]}};break;default:_0x22d5x29= _0xc824[80];logger[_0xc824[19]](_0xc824[58]+ _0x22d5xf)}};return _0x22d5x29}function handleContact(_0x22d5x14,_0x22d5xf,_0x22d5x2c,_0x22d5x10){return function(_0x22d5x11){if(!_0x22d5x11){return};var _0x22d5x3b=getValueFromPropertyName(_0x22d5x2c,getEndUserSearchPropertyFromChannel(_0x22d5xf,_0x22d5x10));if(_0x22d5x11[_0xc824[64]]> 0){logger[_0xc824[15]](_0xc824[81]+ _0x22d5x3b);_0x22d5x14[_0xc824[82]]= _0x22d5x11[0];return _0x22d5x14[_0xc824[82]]};logger[_0xc824[15]](_0xc824[83]+ _0x22d5x3b);return}}function createContact(_0x22d5x14,_0x22d5xf,_0x22d5x2c,_0x22d5x10){return function(_0x22d5x11){if(!_0x22d5x11){logger[_0xc824[15]](_0xc824[84]+ getValueFromPropertyName(_0x22d5x2c,getEndUserSearchPropertyFromChannel(_0x22d5xf,_0x22d5x10)));logger[_0xc824[85]](getJsonForContactCreation(_0x22d5xf,_0x22d5x2c,_0x22d5x10));var _0x22d5x3d={method:_0xc824[86],uri:join_url(_0x22d5x14[_0xc824[24]],_0xc824[87]),headers:_0x22d5x14[_0xc824[25]],body:getJsonForContactCreation(_0x22d5xf,_0x22d5x2c,_0x22d5x10),json:true};return rp(_0x22d5x3d)};return}}function getJsonForContactCreation(_0x22d5xf,_0x22d5x11,_0x22d5x10){var _0x22d5x3f={};switch(_0x22d5xf){case _0xc824[57]:if(_0x22d5x10=== _0xc824[43]){if(isValidName(_0x22d5x11[_0xc824[80]])){_0x22d5x3f[_0xc824[44]]= getValueFromPropertyName(_0x22d5x11,getEndUserNamePropertyFromChannel(_0x22d5xf,_0x22d5x10))}else {_0x22d5x3f[_0xc824[44]]= util[_0xc824[62]](_0xc824[88],getValueFromPropertyName(_0x22d5x11,getEndUserSearchPropertyFromChannel(_0x22d5xf,_0x22d5x10)))}}else {if(_0x22d5x10=== _0xc824[76]){if(isValidName(_0x22d5x11[_0xc824[79]])){_0x22d5x3f[_0xc824[44]]= getValueFromPropertyName(_0x22d5x11,getEndUserNamePropertyFromChannel(_0x22d5xf,_0x22d5x10))}else {_0x22d5x3f[_0xc824[44]]= util[_0xc824[62]](_0xc824[88],getValueFromPropertyName(_0x22d5x11,getEndUserSearchPropertyFromChannel(_0x22d5xf,_0x22d5x10)))}}};_0x22d5x3f[_0xc824[89]]= getValueFromPropertyName(_0x22d5x11,getEndUserSearchPropertyFromChannel(_0x22d5xf,_0x22d5x10));_0x22d5x3f[_0xc824[90]]= getValueFromPropertyName(_0x22d5x11,getEndUserSearchPropertyFromChannel(_0x22d5xf,_0x22d5x10));_0x22d5x3f[_0xc824[91]]= util[_0xc824[62]](_0xc824[92],getValueFromPropertyName(_0x22d5x11,getEndUserSearchPropertyFromChannel(_0x22d5xf,_0x22d5x10)));_0x22d5x3f[_0xc824[93]]= util[_0xc824[62]](_0xc824[94],getValueFromPropertyName(_0x22d5x11,_0xc824[61]));break;default:console[_0xc824[19]](_0xc824[95],_0x22d5xf)};return _0x22d5x3f}function isValidName(_0x22d5x41){return _0x22d5x41&& _0x22d5x41!== _0xc824[96]}function handleCreateContact(_0x22d5x14,_0x22d5xf,_0x22d5x2c,_0x22d5x10){return function(_0x22d5x11){if(_0x22d5x11){_0x22d5x14[_0xc824[82]]= _0x22d5x11};return}}function ticketCreation(_0x22d5x14,_0x22d5x2c,_0x22d5x12,_0x22d5xf,_0x22d5x10){return function(){logger[_0xc824[15]](_0xc824[97]+ _0x22d5x14[_0xc824[82]][_0xc824[50]]);var _0x22d5x41=util[_0xc824[62]](_0xc824[88],getValueFromPropertyName(_0x22d5x2c,getEndUserSearchPropertyFromChannel(_0x22d5xf,_0x22d5x10)));var _0x22d5x35=getValueFromPropertyName(_0x22d5x2c,getEndUserSearchPropertyFromChannel(_0x22d5xf,_0x22d5x10));var _0x22d5x44={};_0x22d5x44[_0xc824[98]]= _0x22d5x14[_0xc824[40]][_0xc824[50]];_0x22d5x44[_0xc824[99]]= _0x22d5x14[_0xc824[82]][_0xc824[50]];_0x22d5x44[_0xc824[44]]= (_0x22d5x41|| _0x22d5x35);_0x22d5x44[_0xc824[89]]= (_0x22d5x35|| _0x22d5x41);_0x22d5x44[_0xc824[100]]= 3;_0x22d5x44[_0xc824[101]]= 1;_0x22d5x44[_0xc824[102]]= 2;_0x22d5x44[_0xc824[103]]= createSubjectFromConfiguration(_0x22d5x14,_0x22d5x2c,_0x22d5x12);if(!_0x22d5x44[_0xc824[103]]){_0x22d5x44[_0xc824[103]]= _0xc824[104]+ (_0x22d5x35|| _0x22d5x41)};_0x22d5x44[_0xc824[91]]= createDescriptionFromConfiguration(_0x22d5x14,_0x22d5x2c,_0x22d5x12);if(!_0x22d5x44[_0xc824[91]]){_0x22d5x44[_0xc824[91]]= _0xc824[104]+ (_0x22d5x35|| _0x22d5x41)};var _0x22d5x45=createFieldsFromConfiguration(_0x22d5x14,_0x22d5x2c,_0x22d5x12);if(_0x22d5x45[_0xc824[64]]> 0){_[_0xc824[106]](_0x22d5x45,function(_0x22d5x46){_0x22d5x44[_0x22d5x46[_0xc824[50]]]= _0x22d5x46[_0xc824[105]]})};var _0x22d5x47=createCustomFieldsFromConfiguration(_0x22d5x14,_0x22d5x2c,_0x22d5x12);if(_0x22d5x47[_0xc824[64]]> 0){_0x22d5x44[_0xc824[107]]= {};_[_0xc824[106]](_0x22d5x47,function(_0x22d5x46){var _0x22d5x48=_0x22d5x46[_0xc824[50]];_0x22d5x44[_0xc824[107]][_0x22d5x48]= _0x22d5x46[_0xc824[105]]})};var _0x22d5x49=createTagsFromConfiguration(_0x22d5x14);if(_0x22d5x49[_0xc824[64]]> 0){_0x22d5x44[_0xc824[108]]= _0x22d5x49};logger[_0xc824[85]](_0x22d5x44);var _0x22d5x3d={method:_0xc824[86],uri:join_url(_0x22d5x14[_0xc824[24]],_0xc824[109]),headers:_0x22d5x14[_0xc824[25]],body:_0x22d5x44,json:true};return rp(_0x22d5x3d)}}function createSubjectFromConfiguration(_0x22d5x14,_0x22d5x2c,_0x22d5x12){var _0x22d5x4b=_0xc824[55];var _0x22d5x4c=[];if(_0x22d5x14[_0xc824[23]][_0xc824[110]][_0xc824[64]]> 0){var _0x22d5x4d=_[_0xc824[111]](_0x22d5x14[_0xc824[23]].Subject,[_0xc824[50]]);_[_0xc824[106]](_0x22d5x4d,function(_0x22d5x4e){if(_0x22d5x4e[_0xc824[112]]=== _0xc824[113]){_0x22d5x4c[_0xc824[115]](_0x22d5x4e[_0xc824[114]])}else {if(_0x22d5x4e[_0xc824[112]]=== _0xc824[116]&& _0x22d5x4e[_0xc824[117]]){var _0x22d5x3b=getValueFromPropertyName(_0x22d5x2c,_0x22d5x4e[_0xc824[117]],_0x22d5x14);if(_0x22d5x3b){_0x22d5x4c[_0xc824[115]](_0x22d5x3b.toString())}}else {if(_0x22d5x4e[_0xc824[112]]=== _0xc824[118]&& _0x22d5x4e[_0xc824[119]]&& _0x22d5x4e[_0xc824[119]][_0xc824[44]]){_0x22d5x12[_0x22d5x4e[_0xc824[119]][_0xc824[44]]]&& _0x22d5x4c[_0xc824[115]](_0x22d5x12[_0x22d5x4e[_0xc824[119]][_0xc824[44]]].toString())}}}});_0x22d5x4b= _0x22d5x4c[_0xc824[121]](_0xc824[120])};return _0x22d5x4b}function createDescriptionFromConfiguration(_0x22d5x14,_0x22d5x2c,_0x22d5x12){var _0x22d5x50=_0xc824[55];var _0x22d5x4c=[];if(_0x22d5x14[_0xc824[23]][_0xc824[122]][_0xc824[64]]> 0){var _0x22d5x51=_[_0xc824[111]](_0x22d5x14[_0xc824[23]].Description,[_0xc824[50]]);_[_0xc824[106]](_0x22d5x51,function(_0x22d5x4e){if(_0x22d5x4e[_0xc824[112]]=== _0xc824[113]){_0x22d5x4c[_0xc824[115]](_0x22d5x4e[_0xc824[114]])}else {if(_0x22d5x4e[_0xc824[112]]=== _0xc824[123]){if(_0x22d5x4e[_0xc824[124]]=== _0xc824[113]&& _0x22d5x4e[_0xc824[125]]){_0x22d5x4c[_0xc824[115]](util[_0xc824[62]](_0xc824[126],_0x22d5x4e[_0xc824[125]],_0x22d5x4e[_0xc824[127]]))}else {if(_0x22d5x4e[_0xc824[124]]=== _0xc824[116]&& _0x22d5x4e[_0xc824[117]]&& _0x22d5x4e[_0xc824[125]]){var _0x22d5x3b=getValueFromPropertyName(_0x22d5x2c,_0x22d5x4e[_0xc824[117]],_0x22d5x14);if(_0x22d5x3b){_0x22d5x4c[_0xc824[115]](util[_0xc824[62]](_0xc824[126],_0x22d5x4e[_0xc824[125]],_0x22d5x3b.toString()))}}else {if(_0x22d5x4e[_0xc824[124]]=== _0xc824[118]&& _0x22d5x4e[_0xc824[119]]&& _0x22d5x4e[_0xc824[119]][_0xc824[44]]&& _0x22d5x4e[_0xc824[125]]){_0x22d5x12[_0x22d5x4e[_0xc824[119]][_0xc824[44]]]&& _0x22d5x4c[_0xc824[115]](util[_0xc824[62]](_0xc824[126],_0x22d5x4e[_0xc824[125]],_0x22d5x12[_0x22d5x4e[_0xc824[119]][_0xc824[44]]]))}}}}}});_0x22d5x50= _0x22d5x4c[_0xc824[121]](_0xc824[128])};return _0x22d5x50}function createFieldsFromConfiguration(_0x22d5x14,_0x22d5x2c,_0x22d5x12){var _0x22d5x45=[];var _0x22d5x53=[];if(_0x22d5x14[_0xc824[23]][_0xc824[129]][_0xc824[64]]> 0){_0x22d5x45= _[_0xc824[130]](_0x22d5x14[_0xc824[23]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":false});_[_0xc824[106]](_0x22d5x45,function(_0x22d5x46){if(_0x22d5x46[_0xc824[112]]=== _0xc824[113]&& _0x22d5x46[_0xc824[131]]){_0x22d5x53[_0xc824[115]]({id:_0x22d5x46[_0xc824[131]],value:_0x22d5x46[_0xc824[114]]})}else {if(_0x22d5x46[_0xc824[112]]=== _0xc824[116]&& _0x22d5x46[_0xc824[117]]&& _0x22d5x46[_0xc824[131]]){var _0x22d5x3b=getValueFromPropertyName(_0x22d5x2c,_0x22d5x46[_0xc824[117]],_0x22d5x14);if(_0x22d5x3b){_0x22d5x53[_0xc824[115]]({id:_0x22d5x46[_0xc824[131]],value:_0x22d5x3b.toString()})}}else {if(_0x22d5x46[_0xc824[112]]=== _0xc824[118]&& _0x22d5x46[_0xc824[131]]&& _0x22d5x46[_0xc824[119]]&& _0x22d5x46[_0xc824[119]][_0xc824[44]]){_0x22d5x12[_0x22d5x46[_0xc824[119]][_0xc824[44]]]&& _0x22d5x53[_0xc824[115]]({id:_0x22d5x46[_0xc824[131]],value:_0x22d5x12[_0x22d5x46[_0xc824[119]][_0xc824[44]]].toString()})}}}})};return _0x22d5x53}function createCustomFieldsFromConfiguration(_0x22d5x14,_0x22d5x2c,_0x22d5x12){var _0x22d5x47=[];var _0x22d5x53=[];if(_0x22d5x14[_0xc824[23]][_0xc824[129]][_0xc824[64]]> 0){_0x22d5x47= _[_0xc824[130]](_0x22d5x14[_0xc824[23]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":true});_[_0xc824[106]](_0x22d5x47,function(_0x22d5x46){if(_0x22d5x46[_0xc824[112]]=== _0xc824[113]&& _0x22d5x46[_0xc824[131]]){_0x22d5x53[_0xc824[115]]({id:_0x22d5x46[_0xc824[131]],value:_0x22d5x46[_0xc824[114]]})}else {if(_0x22d5x46[_0xc824[112]]=== _0xc824[116]&& _0x22d5x46[_0xc824[117]]&& _0x22d5x46[_0xc824[131]]){var _0x22d5x3b=getValueFromPropertyName(_0x22d5x2c,_0x22d5x46[_0xc824[117]],_0x22d5x14);if(_0x22d5x3b){_0x22d5x53[_0xc824[115]]({id:_0x22d5x46[_0xc824[131]],value:_0x22d5x3b.toString()})}}else {if(_0x22d5x46[_0xc824[112]]=== _0xc824[118]&& _0x22d5x46[_0xc824[131]]&& _0x22d5x46[_0xc824[119]]&& _0x22d5x46[_0xc824[119]][_0xc824[44]]){_0x22d5x12[_0x22d5x46[_0xc824[119]][_0xc824[44]]]&& _0x22d5x53[_0xc824[115]]({id:_0x22d5x46[_0xc824[131]],value:_0x22d5x12[_0x22d5x46[_0xc824[119]][_0xc824[44]]].toString()})}}}})};return _0x22d5x53}function createTagsFromConfiguration(_0x22d5x14){var _0x22d5x49=[];if(_0x22d5x14[_0xc824[23]][_0xc824[132]][_0xc824[64]]> 0){_0x22d5x49= _[_0xc824[133]](_0x22d5x14[_0xc824[23]].Tags,_0xc824[44])};return _0x22d5x49}function handleTicketDisplay(_0x22d5x14){return function(_0x22d5x11){if(_0x22d5x11&& _0x22d5x11[_0xc824[50]]){logger[_0xc824[15]](_0xc824[134]+ _0x22d5x11[_0xc824[50]]);_0x22d5x14[_0xc824[135]]= _0x22d5x11[_0xc824[50]];return};return}}function handleReportIntegration(_0x22d5x14,_0x22d5xf,_0x22d5x11,_0x22d5xd,_0x22d5x13,_0x22d5x10){return function(){delete _0x22d5x11[_0xc824[50]];_0x22d5x11[_0xc824[136]]= _0xc824[137];_0x22d5x11[_0xc824[138]]= _0x22d5xf;_0x22d5x11[_0xc824[139]]= _0xc824[140];_0x22d5x11[_0xc824[135]]= _0x22d5x14[_0xc824[135]];_0x22d5x11[_0xc824[141]]= _0x22d5xd;_0x22d5x11[_0xc824[142]]= _0x22d5x10;_0x22d5x11[_0xc824[143]]= join_url(_0x22d5x14[_0xc824[24]],_0xc824[144]+ _0x22d5x14[_0xc824[135]]);_0x22d5x13[_0xc824[148]](util[_0xc824[62]](_0xc824[147],_0x22d5x11[_0xc824[56]]))[_0xc824[146]](_0xc824[145],_0x22d5x11);return ReportIntegration[_0xc824[149]](_0x22d5x11)}}function handleEnd(_0x22d5x14,_0x22d5x11,_0x22d5xf){return function(){logger[_0xc824[85]](util[_0xc824[62]](_0xc824[150],_0x22d5x14[_0xc824[135]],_0x22d5x14[_0xc824[40]][_0xc824[68]][_0xc824[44]]));_0x22d5x14= undefined;return}}function handleDebug(_0x22d5x14){return function(){logger[_0xc824[85]](_0x22d5x14);return}}function handleError(_0x22d5x14,_0x22d5xf,_0x22d5x11,_0x22d5xd){return function(_0x22d5x5b){logger[_0xc824[19]](_0xc824[151]);logger[_0xc824[19]](_0xc824[152]+ _0x22d5x5b[_0xc824[153]]);logger[_0xc824[19]](_0xc824[154]+ _0x22d5x5b[_0xc824[155]]);_0x22d5x14= undefined;delete _0x22d5x11[_0xc824[50]];_0x22d5x11[_0xc824[136]]= _0xc824[137];_0x22d5x11[_0xc824[138]]= _0x22d5xf;_0x22d5x11[_0xc824[139]]= _0xc824[156];_0x22d5x11[_0xc824[141]]= _0x22d5xd;ReportIntegration[_0xc824[149]](_0x22d5x11)[_0xc824[21]](function(){return})[_0xc824[20]](function(_0x22d5x5b){logger[_0xc824[19]](_0xc824[157]);return})}}function stripTrailingSlash(_0x22d5x5d){if(_0x22d5x5d[_0xc824[158]](-1) === _0xc824[159]){return _0x22d5x5d[_0xc824[158]](0,_0x22d5x5d[_0xc824[64]]- 1)};return _0x22d5x5d}function join_url(){var _0x22d5x5f= new RegExp(_0xc824[160],_0xc824[161]);var _0x22d5x60=Array[_0xc824[17]][_0xc824[163]][_0xc824[162]](arguments);return _0x22d5x60[_0xc824[133]](function(_0x22d5x61){return _0x22d5x61[_0xc824[164]](_0x22d5x5f,_0xc824[55])})[_0xc824[121]](_0xc824[159])}module[_0xc824[165]]= Freshdesk
git://repos.xcallymotion.com / motion.git / blob