server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xbfeb=['holdtime','talktime','membername','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','util','lodash','moment','milliseconds','seconds','Answer','scheduledat','type','campaigntype','outbound','queue','countcongestionretry','countnoanswerretry','countdropretry','countabandonedretry','countmachineretry','countnosuchnumberretry','countagentrejectretry','uniqueid','calleridname','name','calleridnum','number','starttime','responsetime','answertime','endtime','format'];(function(_0x5429e6,_0x1f78fe){var _0x3c6711=function(_0x2aca23){while(--_0x2aca23){_0x5429e6['push'](_0x5429e6['shift']());}};_0x3c6711(++_0x1f78fe);}(_0xbfeb,0x1bd));var _0xbbfe=function(_0x5c734c,_0x48b8da){_0x5c734c=_0x5c734c-0x0;var _0x1d576f=_0xbfeb[_0x5c734c];return _0x1d576f;};'use strict';var util=require(_0xbbfe('0x0'));var _=require(_0xbbfe('0x1'));var moment=require(_0xbbfe('0x2'));function getSeconds(_0x36fa36,_0x38662d){var _0x18787b=moment(_0x36fa36)[_0xbbfe('0x3')](0x0);var _0x493648=moment(_0x38662d)[_0xbbfe('0x3')](0x0);return _0x18787b['diff'](_0x493648,_0xbbfe('0x4'));}function AgentComplete(_0x3ede9a,_0x4469df){this['state']=0x4;this['statedesc']=_0xbbfe('0x5');this[_0xbbfe('0x6')]=_0x3ede9a[_0xbbfe('0x6')];this[_0xbbfe('0x7')]=_0x3ede9a[_0xbbfe('0x7')];this[_0xbbfe('0x8')]=_0x3ede9a['type']===_0xbbfe('0x9')?_0xbbfe('0xa'):_0x3ede9a[_0xbbfe('0x7')];this['countbusyretry']=_0x3ede9a['countbusyretry'];this[_0xbbfe('0xb')]=_0x3ede9a[_0xbbfe('0xb')];this[_0xbbfe('0xc')]=_0x3ede9a[_0xbbfe('0xc')];this['countglobal']=_0x3ede9a['countbusyretry']+_0x3ede9a['countcongestionretry']+_0x3ede9a['countnoanswerretry']+_0x3ede9a['countnosuchnumberretry']+_0x3ede9a[_0xbbfe('0xd')]+_0x3ede9a[_0xbbfe('0xe')]+_0x3ede9a[_0xbbfe('0xf')]+_0x3ede9a['countagentrejectretry'];this[_0xbbfe('0x10')]=_0x3ede9a[_0xbbfe('0x10')];this['countdropretry']=_0x3ede9a['countdropretry'];this['countabandonedretry']=_0x3ede9a[_0xbbfe('0xe')];this['countmachineretry']=_0x3ede9a[_0xbbfe('0xf')];this[_0xbbfe('0x11')]=_0x3ede9a[_0xbbfe('0x11')];this[_0xbbfe('0x12')]=_0x4469df[_0xbbfe('0x12')];this[_0xbbfe('0x13')]=_0x3ede9a[_0xbbfe('0x14')];this[_0xbbfe('0x15')]=_0x3ede9a[_0xbbfe('0x16')];this[_0xbbfe('0x17')]=_0x3ede9a['starttime'];this[_0xbbfe('0x18')]=_0x3ede9a['responsetime'];this['answertime']=_0x3ede9a[_0xbbfe('0x19')];this[_0xbbfe('0x1a')]=moment()[_0xbbfe('0x1b')]('YYYY-MM-DD\x20HH:mm:ss');this['ringtime']=getSeconds(_0x3ede9a[_0xbbfe('0x18')],_0x3ede9a[_0xbbfe('0x17')]);this[_0xbbfe('0x1c')]=getSeconds(_0x3ede9a[_0xbbfe('0x19')],_0x3ede9a[_0xbbfe('0x18')]);this[_0xbbfe('0x1d')]=getSeconds(this[_0xbbfe('0x1a')],_0x3ede9a[_0xbbfe('0x19')]);this[_0xbbfe('0xa')]=_0x4469df['queue'];this[_0xbbfe('0x1e')]=_0x4469df[_0xbbfe('0x1e')];this[_0xbbfe('0x1f')]=_0x4469df[_0xbbfe('0x1f')];this[_0xbbfe('0x20')]=_0x3ede9a[_0xbbfe('0x20')];this[_0xbbfe('0x21')]=_0x3ede9a['callbackuniqueid'];this['callbackat']=_0x3ede9a[_0xbbfe('0x22')];this[_0xbbfe('0x23')]=_0x3ede9a['recallme'];this[_0xbbfe('0x24')]=_0x3ede9a['ContactId'];this[_0xbbfe('0x25')]=_0x3ede9a[_0xbbfe('0x25')];this[_0xbbfe('0x26')]=_0x3ede9a['UserId'];this[_0xbbfe('0x27')]=_0x3ede9a[_0xbbfe('0x27')];this[_0xbbfe('0x28')]=_0x3ede9a[_0xbbfe('0x28')];this[_0xbbfe('0x29')]=_0x3ede9a['originatecalleridnum']||'';this[_0xbbfe('0x2a')]=_0x3ede9a['originatecalleridname']||'';}module['exports']=AgentComplete;