[motion2.git] / server / services / ami / dialer / index.js

// *************************************************************************
// *                                                                       *
// * xCALLY Motion -  The Omnichannel Contact Center                       *
// * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * Email: info@xcally.com                                                *
// * Website: https://www.xcally.com                                       *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * The SOFTWARE PRODUCT is protected by copyright laws and international *
// * copyright treaties, as well as other intellectual property laws and   *
// * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
// *                                                                       *
// *************************************************************************
var 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_0x3a21d0=function(_0x29c234){while(--_0x29c234){_0x5dfc25['push'](_0x5dfc25['shift']());}};_0x3a21d0(++_0x123317);}(_0x5aae,0x87));var _0xe5aa=function(_0x5d9be4,_0x5df4b6){_0x5d9be4=_0x5d9be4-0x0;var _0x44650b=_0x5aae[_0x5d9be4];return _0x44650b;};'use strict';var util=require(_0xe5aa('0x0'));var _=require('lodash');var uuid=require(_0xe5aa('0x1'));var moment=require(_0xe5aa('0x2'));var rr=require('rr');var Redis=require(_0xe5aa('0x3'));var utils=require(_0xe5aa('0x4'));var hopperUtils=require(_0xe5aa('0x5'));var ut=require(_0xe5aa('0x6'));var config=require(_0xe5aa('0x7'));var logger=require(_0xe5aa('0x8'))('dialer');var loggerBooked=require(_0xe5aa('0x8'))(_0xe5aa('0x9'));var loggerPredictive=require(_0xe5aa('0x8'))(_0xe5aa('0xa'));var loggerPredictiveCalls=require(_0xe5aa('0x8'))(_0xe5aa('0xb'));var loggerSyncQueueSummary=require('../../../config/logger')(_0xe5aa('0xc'));var ami=require('../ami');config[_0xe5aa('0xd')]=_['defaults'](config[_0xe5aa('0xd')],{'host':'localhost','port':0x18eb});var io=require(_0xe5aa('0xe'))(new Redis(config[_0xe5aa('0xd')]));var cmHopper=require(_0xe5aa('0xf'));var voiceQueueRt=require(_0xe5aa('0x10'));var RpcSetting=require(_0xe5aa('0x11'));var Interval=require(_0xe5aa('0x12'));var Action=require('./models/action');var History=require(_0xe5aa('0x13'));var Final=require(_0xe5aa('0x14'));var AgentComplete=require(_0xe5aa('0x15'));var QueueCallerAbandon=require(_0xe5aa('0x16'));var Hangup=require(_0xe5aa('0x17'));var ipAgi=process['env'][_0xe5aa('0x18')]||_0xe5aa('0x19');var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0xe5aa('0x1a')][_0xe5aa('0x1b')]=function(_0x17d7e9){this[_0xe5aa('0x1c')]=this['tail']?this[_0xe5aa('0x1c')][_0xe5aa('0x1d')](_0x17d7e9):_0x17d7e9();};function Dialer(_0x149336,_0x5469d5){this[_0xe5aa('0x1e')]=new Sequence();this['preview']=_0x5469d5;this[_0xe5aa('0x1f')]=_0x149336[_0xe5aa('0x1f')];this[_0xe5aa('0x20')]=_0x149336['campaigns'];this[_0xe5aa('0x21')]=_0x149336['agents'];this[_0xe5aa('0x22')]=_0x149336[_0xe5aa('0x22')];this[_0xe5aa('0x23')]=config[_0xe5aa('0x23')]||0x2;this['channels']={};this['actions']={};this[_0xe5aa('0x24')]={};this['uniqueId']={};this['optionPredictive']={};this['startPredictive']={};this['startProgressive']={};this['ivrOriginated']={};this[_0xe5aa('0x25')]={};this['queueBookedRR']={};this['queuesSummary']={};ami['on']('agentconnect',this[_0xe5aa('0x26')][_0xe5aa('0x27')](this));ami['on'](_0xe5aa('0x28'),this[_0xe5aa('0x29')][_0xe5aa('0x27')](this));ami['on']('originateresponse',this[_0xe5aa('0x2a')]['bind'](this));ami['on'](_0xe5aa('0x2b'),this[_0xe5aa('0x2c')]['bind'](this));ami['on'](_0xe5aa('0x2d'),this[_0xe5aa('0xc')][_0xe5aa('0x27')](this));ami['on'](_0xe5aa('0x2e'),this[_0xe5aa('0x2f')][_0xe5aa('0x27')](this));ami['on'](_0xe5aa('0x30'),this[_0xe5aa('0x31')]['bind'](this));ami['on'](_0xe5aa('0x32'),this[_0xe5aa('0x33')]['bind'](this));ami['on'](_0xe5aa('0x34'),this[_0xe5aa('0x35')][_0xe5aa('0x27')](this));ami['on']('queuemember',this[_0xe5aa('0x36')][_0xe5aa('0x27')](this));ami['on'](_0xe5aa('0x37'),this['syncQueueStatusComplete'][_0xe5aa('0x27')](this));this[_0xe5aa('0x38')]();this['loopClearZombieChannels']();RpcSetting[_0xe5aa('0x39')]()[_0xe5aa('0x3a')](function(_0x15233e){previewRecallmeReminderInterval=_0x15233e['previewRecallmeReminderInterval'];});}function isNotNull(_0xc500b2){return _0xc500b2!==null&&!_[_0xe5aa('0x3b')](_0xc500b2);}function msgResponse(_0x2a4d7d,_0x152487,_0x3347eb){return{'action':_0x2a4d7d,'response':_0x152487,'message':_0x3347eb,'stack':_0x3347eb};}function emit(_0x412c28,_0x3e774c,_0xdf7513){io['to'](_0x412c28)['emit'](_0x3e774c,_0xdf7513);}function emitOutboundVoiceQueueSummary(_0x4bb794){if(_0x4bb794[_0xe5aa('0x3c')]===_0xe5aa('0x3d')){logger['debug'](_0xe5aa('0x3e'),util[_0xe5aa('0x3f')](_0x4bb794,{'showHidden':![],'depth':null}));emit(util[_0xe5aa('0x40')]('voice:queue:%s',_0x4bb794[_0xe5aa('0x41')]),_0xe5aa('0x42'),_0x4bb794);}}function checkGetDataPredictive(_0x4ac073){if(isNotNull(_0x4ac073)&&!_[_0xe5aa('0x43')](_0x4ac073)){loggerPredictive[_0xe5aa('0x44')](_0xe5aa('0x45'));loggerPredictive[_0xe5aa('0x44')]('Total\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x4ac073[_0xe5aa('0x46')]);loggerPredictive['info'](_0xe5aa('0x47'),_0x4ac073[_0xe5aa('0x48')]);loggerPredictive[_0xe5aa('0x44')](_0xe5aa('0x49'),_0x4ac073[_0xe5aa('0x4a')]);loggerPredictive[_0xe5aa('0x44')](_0xe5aa('0x4b'),_0x4ac073[_0xe5aa('0x4c')]);loggerPredictive[_0xe5aa('0x44')]('AVG\x20Hold\x20Time:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x4ac073[_0xe5aa('0x4d')]);loggerPredictive[_0xe5aa('0x44')](_0xe5aa('0x4e'),_0x4ac073[_0xe5aa('0x4f')]);loggerPredictive[_0xe5aa('0x44')](_0xe5aa('0x50'));if(_0x4ac073['predictiveIntervalTotalCalls']>0x0){if(!_[_0xe5aa('0x3b')](_0x4ac073['predictiveIntervalAvgTalktime'])&&_0x4ac073[_0xe5aa('0x4f')]>0x0){return!![];}loggerPredictive[_0xe5aa('0x44')](_0xe5aa('0x51'));if(!_[_0xe5aa('0x3b')](_0x4ac073[_0xe5aa('0x4d')])&&_0x4ac073['predictiveIntervalAvgHoldtime']>0x0){return!![];}loggerPredictive[_0xe5aa('0x44')](_0xe5aa('0x52'));}else{loggerPredictive[_0xe5aa('0x44')](_0xe5aa('0x53'));}}else{loggerPredictive[_0xe5aa('0x44')]('History\x20information\x20are\x20empty');}return![];}function mergeDataErlangB(_0x5b3e85){return function(_0xf332ff){loggerPredictive[_0xe5aa('0x44')](_0xe5aa('0x54'));loggerPredictive['info']('Scheduled\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xf332ff[_0xe5aa('0x55')]);loggerPredictive[_0xe5aa('0x44')]('One\x20call\x20every:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xf332ff[_0xe5aa('0x56')]);loggerPredictive[_0xe5aa('0x44')]('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xf332ff[_0xe5aa('0x57')]);loggerPredictive[_0xe5aa('0x44')](_0xe5aa('0x58'),_0xf332ff[_0xe5aa('0x59')]);loggerPredictive[_0xe5aa('0x44')]('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xf332ff[_0xe5aa('0x57')]);loggerPredictive[_0xe5aa('0x44')](_0xe5aa('0x50'));_[_0xe5aa('0x5a')](_0x5b3e85,_0xf332ff);};}function ifInterval(_0x29a428,_0x2a40e3){if(_['isUndefined'](_0x2a40e3)){return![];}return utils[_0xe5aa('0x5b')](undefined,_0x2a40e3)<_0x29a428*0x3c;}function clearPredictiveAttributes(_0x5c1e2c){if(_0x5c1e2c['startProgressive']){_0x5c1e2c['startProgressive']=undefined;loggerPredictive['debug'](_0x5c1e2c[_0xe5aa('0x41')],_0xe5aa('0x5c'));}if(_0x5c1e2c[_0xe5aa('0x5d')]){_0x5c1e2c[_0xe5aa('0x5d')]=undefined;loggerPredictive[_0xe5aa('0x5e')](_0x5c1e2c[_0xe5aa('0x41')],_0xe5aa('0x5f'));}if(_0x5c1e2c[_0xe5aa('0x60')]){clearInterval(_0x5c1e2c['handlePredictive']);_0x5c1e2c[_0xe5aa('0x60')]=undefined;loggerPredictive[_0xe5aa('0x5e')](_0x5c1e2c[_0xe5aa('0x41')],_0xe5aa('0x61'));}}function loggerCatchPredictive(_0x1e8de5,_0x11d8e6){return function(_0x399736){loggerPredictive['error'](_0x11d8e6[_0xe5aa('0x41')],_0x1e8de5);loggerPredictive[_0xe5aa('0x62')](_0x399736[_0xe5aa('0x63')]);clearPredictiveAttributes(_0x11d8e6);};}function loggerCatch(_0x5b8c89){return function(_0x6e5d4e){logger[_0xe5aa('0x62')](_0x5b8c89,util[_0xe5aa('0x3f')](_0x6e5d4e,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x489be2,_0x6573d5,_0x34c82e){return function(_0xb4fd3c){utils[_0xe5aa('0x64')](_0x6573d5,_0x34c82e,0x0);_0x6573d5[_0xe5aa('0x65')]=0x0;logger[_0xe5aa('0x62')](_0x489be2,util[_0xe5aa('0x3f')](_0xb4fd3c,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x33bae7){return function(_0x42fac8){if(isNotNull(_0x42fac8)&&isNotNull(_0x42fac8[0x0])){if(_0x42fac8[0x0]['contactsRescheduled']>0x0){_0x33bae7[_0xe5aa('0x66')]=utils[_0xe5aa('0x67')][_0xe5aa('0x68')];logger[_0xe5aa('0x44')]('[getContactDialer2][ReScheduled]'+_0x33bae7['name'],_0x42fac8[0x0][_0xe5aa('0x69')],_0xe5aa('0x6a'));}else{_0x33bae7[_0xe5aa('0x66')]=utils[_0xe5aa('0x67')][_0xe5aa('0x6b')];logger[_0xe5aa('0x44')]('[getContactDialer2][Empty]'+_0x33bae7[_0xe5aa('0x41')]);}}};}function createObjHistory(_0x44757b,_0x29d071,_0x5de979,_0x4b00d7,_0xdd3ba4){_0x44757b[_0xe5aa('0x66')]=_0x5de979;var _0xa09874=new Action(_0x44757b,_0x29d071);var _0x374620=new History(_0xa09874);_0x374620['state']=_0x4b00d7;_0x374620[_0xe5aa('0x6c')]=_0xdd3ba4;_0x374620[_0xe5aa('0x6d')]=_0xa09874[_0xe5aa('0x6e')];return _0x374620;}function unlockQueueStatus(_0x2cc2f0,_0x1b8a65){setTimeout(function(){if(_[_0xe5aa('0x3b')](_0x2cc2f0[_0xe5aa('0x6f')])){loggerBooked[_0xe5aa('0x62')](_0xe5aa('0x70'),_0x1b8a65);}_0x2cc2f0['queueStatusComplete']=!![];loggerBooked[_0xe5aa('0x44')](_0xe5aa('0x71'),_0x1b8a65,JSON[_0xe5aa('0x72')](_[_0xe5aa('0x73')](_0x2cc2f0,['name',_0xe5aa('0x6f')])));},0x1f3);}function checkInterval(_0x47cec2){return function(){if(!isNotNull(_0x47cec2[_0xe5aa('0x74')])){_0x47cec2[_0xe5aa('0x66')]=utils['CAMPAIGN_STATUS'][_0xe5aa('0x75')];throw _0x47cec2['name']+_0xe5aa('0x76');}if(!isNotNull(_0x47cec2[_0xe5aa('0x74')][_0xe5aa('0x77')])){_0x47cec2[_0xe5aa('0x66')]=utils[_0xe5aa('0x67')][_0xe5aa('0x75')];throw _0x47cec2[_0xe5aa('0x41')]+_0xe5aa('0x76');}if(!isNotNull(_[_0xe5aa('0x43')](_0x47cec2[_0xe5aa('0x74')][_0xe5aa('0x77')]))){_0x47cec2['message']=utils[_0xe5aa('0x67')][_0xe5aa('0x75')];throw _0x47cec2['name']+'\x20INTERVAL_IS_NULL';}};}function checkIsIVRCampaignActive(_0x9545fb){return function(){if(!utils[_0xe5aa('0x78')](_0x9545fb)){_0x9545fb['message']=utils[_0xe5aa('0x67')]['INACTIVE'];throw _0x9545fb[_0xe5aa('0x41')]+_0xe5aa('0x79');}};}function emitCampaignSummary(_0x21f4f4){if(utils['isIVRCampaign'](_0x21f4f4)){emit(util[_0xe5aa('0x40')](_0xe5aa('0x7a'),_0x21f4f4['name']),_0xe5aa('0x7b'),_0x21f4f4);}}function loggerCatchQueueSummary(_0x158162,_0x245cce){return function(_0xa90624){clearPredictiveAttributes(_0x245cce);emitCampaignSummary(_0x245cce);loggerSyncQueueSummary[_0xe5aa('0x5e')](_0x158162,util[_0xe5aa('0x3f')](_0xa90624,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x808857){if(_0x808857['sendMessageOneNotActive']){if(_0x808857[_0xe5aa('0x7c')]===0x0){_0x808857[_0xe5aa('0x7d')]=![];_0x808857[_0xe5aa('0x66')]=utils[_0xe5aa('0x67')]['INACTIVE'];loggerSyncQueueSummary[_0xe5aa('0x5e')](_0xe5aa('0x7e'),_0x808857[_0xe5aa('0x41')],'is\x20not\x20active');}else{_0x808857['message']=utils[_0xe5aa('0x67')]['DISACTIVED'];loggerSyncQueueSummary['debug'](_0xe5aa('0x7e'),_0x808857[_0xe5aa('0x41')],_0xe5aa('0x7f'));}emitCampaignSummary(_0x808857);}}function myreject(_0x16ba9d){return function(_0xfe5f0){return _0x16ba9d(msgResponse('[ifTime][Action]',_0xe5aa('0x80'),JSON[_0xe5aa('0x72')](_0xfe5f0)));};}Dialer[_0xe5aa('0x1a')]['isTrunkReachable']=function(_0x2beb00){return!_[_0xe5aa('0x3b')](_0x2beb00)&&_0x2beb00&&!_[_0xe5aa('0x3b')](_0x2beb00['name'])&&!_[_0xe5aa('0x3b')](_0x2beb00[_0xe5aa('0x81')])&&_0x2beb00[_0xe5aa('0x81')]&&(this[_0xe5aa('0x22')][util['format'](_0xe5aa('0x82'),_0x2beb00[_0xe5aa('0x41')])]['status']===_0xe5aa('0x83')||this['trunks'][util[_0xe5aa('0x40')](_0xe5aa('0x82'),_0x2beb00[_0xe5aa('0x41')])][_0xe5aa('0x84')]===_0xe5aa('0x85'));};Dialer[_0xe5aa('0x1a')][_0xe5aa('0x86')]=function(_0x7cd11d){var _0x5ed153=this;return function(){if(!_0x5ed153['isTrunkReachable'](_0x7cd11d[_0xe5aa('0x87')])){if(!_0x5ed153['isTrunkReachable'](_0x7cd11d[_0xe5aa('0x88')])){_0x7cd11d[_0xe5aa('0x66')]=utils[_0xe5aa('0x67')][_0xe5aa('0x89')];throw _0x7cd11d[_0xe5aa('0x41')]+'\x20trunk\x20is\x20not\x20reachable';}}};};Dialer['prototype'][_0xe5aa('0x8a')]=function(_0x3ee783,_0x4cce3b,_0x5d7fc3,_0x2db644){var _0x3c2533=this;return function(){var _0x40aa42=!![];return _0x3c2533[_0xe5aa('0x8b')](_0x3ee783,_0x4cce3b,_0x5d7fc3,_0x2db644,_0x40aa42);};};Dialer['prototype']['checkIfTimeIntervals']=function(_0x241bcb,_0x2a473f,_0x2b34fc,_0x45a1f0){var _0x2e2d38=this;return function(){var _0x4d3669=![];return _0x2e2d38['ifTimeIvr'](_0x241bcb[_0xe5aa('0x77')],_0x2a473f,_0x2b34fc,_0x45a1f0,_0x4d3669);};};Dialer['prototype'][_0xe5aa('0x8b')]=function(_0x4e7b2a,_0x40f225,_0x259105,_0x1be89a,_0x127e87){var _0x5ab856=[];return new Promise(function(_0x3478ae,_0x5616d3){if(!isNotNull(_0x4e7b2a)){_0x1be89a[_0xe5aa('0x66')]=utils[_0xe5aa('0x67')]['NULL_INTERVAL'];return _0x5616d3(msgResponse('ifTime',_0xe5aa('0x8c'),_0x259105+_0xe5aa('0x8d')));}if(_['isEmpty'](_0x4e7b2a)){_0x1be89a[_0xe5aa('0x66')]=utils['CAMPAIGN_STATUS'][_0xe5aa('0x8e')];return _0x5616d3(msgResponse('ifTime',_0xe5aa('0x8c'),_0x259105+_0xe5aa('0x8f')));}if(_0x40f225&&_[_0xe5aa('0x3b')](config[_0xe5aa('0x90')][_0x40f225])){_0x1be89a['message']=utils[_0xe5aa('0x67')][_0xe5aa('0x91')];return _0x5616d3(msgResponse(_0xe5aa('0x92'),_0xe5aa('0x8c'),_0x259105+'\x20Timezone\x20unknow\x20'+_0x40f225));}if(_[_0xe5aa('0x93')](_0x4e7b2a)){for(var _0x491c2a=0x0;_0x491c2a<_0x4e7b2a[_0xe5aa('0x94')];_0x491c2a+=0x1){_0x5ab856[_0xe5aa('0x95')](ami[_0xe5aa('0x96')]({'action':_0xe5aa('0x97'),'command':util[_0xe5aa('0x40')](_0xe5aa('0x98'),_0x4e7b2a[_0x491c2a][_0xe5aa('0x99')],!_['isUndefined'](config[_0xe5aa('0x90')][_0x40f225])?_0x40f225:'')})[_0xe5aa('0x3a')](function(_0x264415){return _0x264415[_0xe5aa('0x9a')][_0xe5aa('0x9b')]('true')>=0x0;})[_0xe5aa('0x9c')](myreject(_0x5616d3)));}}else{_0x5ab856[_0xe5aa('0x95')](ami['Action']({'action':_0xe5aa('0x97'),'command':util[_0xe5aa('0x40')](_0xe5aa('0x98'),_0x4e7b2a,!_[_0xe5aa('0x3b')](config[_0xe5aa('0x90')][_0x40f225])?_0x40f225:'')})[_0xe5aa('0x3a')](function(_0x353386){return _0x353386[_0xe5aa('0x9a')][_0xe5aa('0x9b')](_0xe5aa('0x9d'))>=0x0;})[_0xe5aa('0x9c')](myreject(_0x5616d3)));}Promise['all'](_0x5ab856)[_0xe5aa('0x3a')](function(_0x18cdfe){var _0x7ff88a=_[_0xe5aa('0x9e')](_0x18cdfe);if(_0x7ff88a){return _0x3478ae(_0x7ff88a);}else{_0x1be89a[_0xe5aa('0x66')]=_0x127e87?utils[_0xe5aa('0x67')][_0xe5aa('0x9f')]:utils[_0xe5aa('0x67')][_0xe5aa('0xa0')];return _0x5616d3(msgResponse(_0xe5aa('0xa1'),'Failure',_0xe5aa('0xa2')+_0x127e87+'\x20'+_0x259105+'\x20Interval\x20is\x20overtime:\x20'+util[_0xe5aa('0x3f')](_0x4e7b2a,{'showHidden':![],'depth':null})+_0xe5aa('0xa3')+_0x40f225));}})[_0xe5aa('0x9c')](function(_0x3bb13e){return _0x5616d3(msgResponse('ifTime',_0xe5aa('0x8c'),JSON[_0xe5aa('0x72')](_0x3bb13e)));});});};Dialer[_0xe5aa('0x1a')]['loopCampaigns']=function(){var _0x31294c=this;return cmHopper[_0xe5aa('0xa4')]({'active':![]},{'where':{'active':!![]}})[_0xe5aa('0x3a')](function(){setInterval(function(){_0x31294c['syncCampaigns']();},0x3e8);});};Dialer[_0xe5aa('0x1a')][_0xe5aa('0xa5')]=function(){var _0x1cd5f3=this;var _0x48fc16;for(var _0x2909ca in this['campaigns']){if(typeof this[_0xe5aa('0x20')][_0x2909ca]!==_0xe5aa('0xa6')){_0x48fc16=this[_0xe5aa('0x20')][_0x2909ca];if(utils[_0xe5aa('0xa7')](_0x48fc16)&&utils[_0xe5aa('0x78')](_0x48fc16)){_0x48fc16['sendMessageOneNotActive']=!![];Promise[_0xe5aa('0xa8')]()[_0xe5aa('0x3a')](checkIsIVRCampaignActive(_0x48fc16))[_0xe5aa('0x3a')](checkInterval(_0x48fc16))['then'](_0x1cd5f3['checkIsTrunkReachable'](_0x48fc16))[_0xe5aa('0x3a')](_0x1cd5f3[_0xe5aa('0x8a')](_0x48fc16['dialGlobalInterval'],_0x48fc16[_0xe5aa('0xa9')],_0x48fc16[_0xe5aa('0x41')],_0x48fc16))[_0xe5aa('0x3a')](_0x1cd5f3[_0xe5aa('0xaa')](_0x48fc16[_0xe5aa('0x74')],_0x48fc16[_0xe5aa('0xa9')],_0x48fc16[_0xe5aa('0x41')],_0x48fc16))[_0xe5aa('0x3a')](_0x1cd5f3['launchHandleIvr'](_0x48fc16))[_0xe5aa('0x9c')](loggerCatchQueueSummary(_0xe5aa('0xab'),_0x48fc16));}else{notSendMessagesCampaign(_0x48fc16);}}}};Dialer['prototype'][_0xe5aa('0xac')]=function(_0xaa474){if(_0xaa474['dialMethod']!==_0xe5aa('0xa')){clearPredictiveAttributes(_0xaa474);}switch(_0xaa474[_0xe5aa('0xad')]){case'progressive':this['handlePower'](_0xaa474,0x1);break;case _0xe5aa('0xae'):this[_0xe5aa('0xaf')](_0xaa474,_0xaa474['dialPowerLevel']);break;case _0xe5aa('0xa'):this[_0xe5aa('0xa')](_0xaa474);break;case _0xe5aa('0x9'):this[_0xe5aa('0xaf')](_0xaa474,0x1);break;default:logger['error'](_0xe5aa('0xb0'),_0xaa474[_0xe5aa('0x41')],_0xe5aa('0xb1'));}};Dialer['prototype']['ifTime']=function(_0x16dce1,_0x4b2565){var _0x19f1c8=_0x16dce1['dialTimezone'];var _0x9c59f5=_0x4b2565?_0x16dce1[_0xe5aa('0xb2')]:_0x16dce1[_0xe5aa('0x74')][_0xe5aa('0x77')];logger[_0xe5aa('0xb3')](_0xe5aa('0xb4'),_0x9c59f5,_0x19f1c8,_0x16dce1[_0xe5aa('0x41')],util[_0xe5aa('0x40')]('Voice\x20Queue\x20%s\x20$s',_0x16dce1[_0xe5aa('0x41')],_0x16dce1['id']));var _0x45c1b1=null;return Interval['intervalIftime'](_0x9c59f5,_0x19f1c8)['then'](function(_0x481a94){if(_0x481a94===!![]){return _0x481a94;}else{_0x16dce1['message']=_0x4b2565?utils[_0xe5aa('0x67')][_0xe5aa('0x9f')]:utils['CAMPAIGN_STATUS']['OVERTIME_INTERVAL'];_0x45c1b1=msgResponse(_0xe5aa('0xa1'),_0xe5aa('0x8c'),_0xe5aa('0xa2')+_0x4b2565+'\x20'+_0x16dce1['name']+'\x20Interval\x20is\x20overtime:\x20'+util['inspect'](_0x9c59f5,{'showHidden':![],'depth':null})+_0xe5aa('0xa3')+_0x19f1c8);}if(_0x45c1b1!==null){logger[_0xe5aa('0xb3')]('Dialer::ifTime()\x20errResponse\x20NOT\x20NULL:',_0x45c1b1);_0x45c1b1[_0xe5aa('0xb5')]=_0x4b2565;throw _0x45c1b1;}})['catch'](function(_0x309dfb){logger['error']('AMI\x20IfTime',_0x309dfb);throw msgResponse(_0xe5aa('0xb6'),_0xe5aa('0x80'),util[_0xe5aa('0x3f')](_0x309dfb,{'showHidden':![],'depth':null}));});};Dialer['prototype'][_0xe5aa('0x26')]=function(_0x58c6bd){if(this[_0xe5aa('0x1f')][_0x58c6bd[_0xe5aa('0xb7')]]){if(this[_0xe5aa('0xb8')][_0x58c6bd[_0xe5aa('0xb9')]]&&this[_0xe5aa('0xb8')][_0x58c6bd['uniqueid']][_0xe5aa('0x3c')]!=='ivr'){this[_0xe5aa('0xba')](this[_0xe5aa('0x1f')][_0x58c6bd[_0xe5aa('0xb7')]]);this[_0xe5aa('0xb8')][_0x58c6bd[_0xe5aa('0xb9')]][_0xe5aa('0xbb')]=moment()[_0xe5aa('0x40')]('YYYY-MM-DD\x20HH:mm:ss');}}};Dialer['prototype'][_0xe5aa('0x2c')]=function(_0x5aa1c7){var _0x3de7c2=this[_0xe5aa('0xb8')][_0x5aa1c7[_0xe5aa('0xb9')]];if(this['voiceQueues'][_0x5aa1c7[_0xe5aa('0xb7')]]){if(_0x3de7c2&&_0x3de7c2[_0xe5aa('0x3c')]!==_0xe5aa('0xbc')){delete this[_0xe5aa('0xb8')][_0x5aa1c7[_0xe5aa('0xb9')]];this[_0xe5aa('0x1f')][_0x5aa1c7[_0xe5aa('0xb7')]][_0xe5aa('0xbd')]+=0x1;var _0x5902ba=new AgentComplete(_0x3de7c2,_0x5aa1c7);if(_0x5aa1c7[_0xe5aa('0xbe')]===_0xe5aa('0xbf')){_0x5902ba['agiafterat']=this['voiceQueues'][_0x5aa1c7[_0xe5aa('0xb7')]][_0xe5aa('0xc0')]&&this[_0xe5aa('0x1f')][_0x5aa1c7['queue']]['dialAgiAfterHangupAgent']?moment()[_0xe5aa('0x40')](_0xe5aa('0xc1')):undefined;}hopperUtils[_0xe5aa('0xc2')](_0x5902ba)['catch'](loggerCatch(_0xe5aa('0xc3')));hopperUtils['moveContactManagedDialer'](_0x5902ba)[_0xe5aa('0x9c')](loggerCatch('[syncAgentComplete]'));}}};Dialer[_0xe5aa('0x1a')][_0xe5aa('0x29')]=function(_0x1432ac){var _0x48c783=this['uniqueId'][_0x1432ac['uniqueid']];var _0x5c8ffe=this;var _0x546669=![];var _0x135a77;var _0xf79418;if(this[_0xe5aa('0x1f')][_0x1432ac['queue']]){if(_0x48c783&&_0x48c783['type']!==_0xe5aa('0xbc')){delete this[_0xe5aa('0xb8')][_0x1432ac[_0xe5aa('0xb9')]];this['updateOriginated'](this[_0xe5aa('0x1f')][_0x1432ac['queue']]);_0x48c783['droptime']=moment()[_0xe5aa('0x40')]('YYYY-MM-DD\x20HH:mm:ss');var _0x10753b=new QueueCallerAbandon(_0x48c783,_0x1432ac);if(utils[_0xe5aa('0x5b')](_0x48c783['droptime'],_0x48c783['responsetime'])>=_0x48c783[_0xe5aa('0xc4')]){this['voiceQueues'][_0x1432ac[_0xe5aa('0xb7')]][_0xe5aa('0x4a')]+=0x1;this[_0xe5aa('0x1f')][_0x1432ac[_0xe5aa('0xb7')]][_0xe5aa('0xc5')]+=0x1;this[_0xe5aa('0x1f')][_0x1432ac[_0xe5aa('0xb7')]][_0xe5aa('0xc6')]+=0x1;_0x10753b[_0xe5aa('0xc7')]=0xa;_0x10753b[_0xe5aa('0x6c')]=_0xe5aa('0xc8');_0x10753b[_0xe5aa('0xc9')]=_0xe5aa('0xca');_0x10753b[_0xe5aa('0xcb')]=this[_0xe5aa('0x1f')][_0x1432ac[_0xe5aa('0xb7')]][_0xe5aa('0xc0')]?moment()['format'](_0xe5aa('0xc1')):undefined;_0x10753b[_0xe5aa('0xcc')]+=0x1;_0x10753b['countglobal']+=0x1;_0x135a77=this[_0xe5aa('0x1f')][_0x1432ac[_0xe5aa('0xb7')]]['dialDropRetryFrequency'];_0xf79418=this[_0xe5aa('0x1f')][_0x1432ac['queue']][_0xe5aa('0xcd')];hopperUtils['verifyAdditionalPhones'](_0x10753b,_0x10753b[_0xe5aa('0xc7')],_0x48c783[_0xe5aa('0xce')])[_0xe5aa('0x3a')](function(_0x59f030){_0x546669=_0x59f030[_0xe5aa('0xcf')]==0x1;if(_0x10753b[_0xe5aa('0xcc')]>=_0x5c8ffe[_0xe5aa('0x1f')][_0x1432ac[_0xe5aa('0xb7')]]['dialDropMaxRetry']){_0x5c8ffe[_0xe5aa('0xd0')](_0x10753b,_0x59f030[_0xe5aa('0xcf')]);}else{hopperUtils[_0xe5aa('0xd1')]({'active':![],'countdropretry':_0x10753b[_0xe5aa('0xcc')],'scheduledat':moment()[_0xe5aa('0xd2')](_0x5c8ffe[_0xe5aa('0x1f')][_0x1432ac[_0xe5aa('0xb7')]][_0xe5aa('0xd3')],'minutes')[_0xe5aa('0x40')](_0xe5aa('0xc1')),'ContactId':_0x48c783['ContactId'],'ListId':_0x48c783[_0xe5aa('0xd4')],'VoiceQueueId':_0x48c783[_0xe5aa('0xd5')]||undefined,'CampaignId':_0x48c783[_0xe5aa('0xd6')]||undefined})[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0xd7')));var _0x2ec8f1=new History(_0x10753b);_0x2ec8f1['state']=0xa;_0x2ec8f1[_0xe5aa('0x6c')]='Drop';_0x2ec8f1[_0xe5aa('0x6e')]=moment()['format'](_0xe5aa('0xc1'));_0x2ec8f1[_0xe5aa('0x6d')]=_0x2ec8f1[_0xe5aa('0x6e')];_0x2ec8f1[_0xe5aa('0xd8')]=_0x10753b[_0xe5aa('0xd8')];_0x2ec8f1['calleridnum']=_0x10753b[_0xe5aa('0xd9')];hopperUtils[_0xe5aa('0xc2')](_0x2ec8f1)[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0xda')));}})[_0xe5aa('0x3a')](function(){if(_0x546669)hopperUtils[_0xe5aa('0xdb')](_0x10753b,_0x135a77,_0xf79418)[_0xe5aa('0x3a')](function(){return 0x1;});});}else{this[_0xe5aa('0x1f')][_0x1432ac[_0xe5aa('0xb7')]][_0xe5aa('0x4c')]+=0x1;this[_0xe5aa('0x1f')][_0x1432ac[_0xe5aa('0xb7')]][_0xe5aa('0xdc')]+=0x1;_0x10753b[_0xe5aa('0xc7')]=0xb;_0x10753b[_0xe5aa('0x6c')]=_0xe5aa('0xdd');_0x10753b[_0xe5aa('0xc9')]=_0xe5aa('0xde');_0x10753b[_0xe5aa('0xdf')]+=0x1;_0x10753b[_0xe5aa('0xe0')]+=0x1;_0x135a77=this[_0xe5aa('0x1f')][_0x1432ac['queue']]['dialAbandonedRetryFrequency'];_0xf79418=this[_0xe5aa('0x1f')][_0x1432ac[_0xe5aa('0xb7')]][_0xe5aa('0xcd')];hopperUtils[_0xe5aa('0xe1')](_0x10753b,_0x10753b[_0xe5aa('0xc7')],_0x48c783['voiceQueue'])[_0xe5aa('0x3a')](function(_0x303198){if(_0x10753b[_0xe5aa('0xdf')]>=_0x5c8ffe['voiceQueues'][_0x1432ac[_0xe5aa('0xb7')]]['dialAbandonedMaxRetry']){_0x5c8ffe[_0xe5aa('0xd0')](_0x10753b,_0x303198[_0xe5aa('0xcf')]);}else{hopperUtils[_0xe5aa('0xd1')]({'active':![],'countabandonedretry':_0x10753b[_0xe5aa('0xdf')],'scheduledat':moment()[_0xe5aa('0xd2')](_0x5c8ffe['voiceQueues'][_0x1432ac[_0xe5aa('0xb7')]][_0xe5aa('0xe2')],_0xe5aa('0xe3'))[_0xe5aa('0x40')](_0xe5aa('0xc1')),'ContactId':_0x48c783[_0xe5aa('0xe4')],'ListId':_0x48c783[_0xe5aa('0xd4')],'VoiceQueueId':_0x48c783[_0xe5aa('0xd5')]||undefined,'CampaignId':_0x48c783[_0xe5aa('0xd6')]||undefined})[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0xe5')));var _0x370867=new History(_0x10753b);_0x370867['state']=0xb;_0x370867[_0xe5aa('0x6c')]=_0xe5aa('0xdd');_0x370867['starttime']=moment()[_0xe5aa('0x40')](_0xe5aa('0xc1'));_0x370867['endtime']=_0x370867['starttime'];_0x370867[_0xe5aa('0xd8')]=_0x10753b[_0xe5aa('0xd8')];_0x370867[_0xe5aa('0xd9')]=_0x10753b[_0xe5aa('0xd9')];hopperUtils[_0xe5aa('0xc2')](_0x370867)[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0xe6')));}})[_0xe5aa('0x3a')](function(){if(_0x546669)hopperUtils[_0xe5aa('0xdb')](_0x10753b,_0x135a77,_0xf79418)[_0xe5aa('0x3a')](function(){return 0x1;});});}}}};Dialer['prototype'][_0xe5aa('0x33')]=function(_0xfc4c7c){if(this['actions'][_0xfc4c7c['uniqueid']]){this[_0xe5aa('0xe7')][_0xfc4c7c[_0xe5aa('0xb9')]]['channel']=_0xfc4c7c[_0xe5aa('0xe8')];}if(this[_0xe5aa('0xb8')][_0xfc4c7c[_0xe5aa('0xb9')]]){this[_0xe5aa('0xb8')][_0xfc4c7c[_0xe5aa('0xb9')]]['channel']=_0xfc4c7c[_0xe5aa('0xe8')];}};Dialer[_0xe5aa('0x1a')]['syncQueueMember']=function(_0x7b30ba){if(!this[_0xe5aa('0xe7')][_0x7b30ba[_0xe5aa('0xe9')]]){return;}var _0x2692bb=this[_0xe5aa('0x1f')][this[_0xe5aa('0xe7')][_0x7b30ba['actionid']]['queue']]['strategy']||_0xe5aa('0xea');if(_0x2692bb===_0xe5aa('0xeb')){if(this[_0xe5aa('0xe7')][_0x7b30ba[_0xe5aa('0xe9')]]&&_['isNil'](this['actions'][_0x7b30ba[_0xe5aa('0xe9')]][_0xe5aa('0xec')])&&_0x7b30ba['status']==='1'&&_0x7b30ba[_0xe5aa('0xed')]==='0'){if(this[_0xe5aa('0x21')][_0x7b30ba[_0xe5aa('0xee')]]){if(!this[_0xe5aa('0x21')][_0x7b30ba[_0xe5aa('0xee')]]['locked']){this[_0xe5aa('0x21')][_0x7b30ba[_0xe5aa('0xee')]]['locked']=!![];this[_0xe5aa('0xe7')][_0x7b30ba[_0xe5aa('0xe9')]]['locked']=!![];this[_0xe5aa('0xe7')][_0x7b30ba[_0xe5aa('0xe9')]]['stateinterface']=_0x7b30ba[_0xe5aa('0xee')];}}}}else if(_0x2692bb==='rrmemory'){if(this[_0xe5aa('0xe7')][_0x7b30ba['actionid']]){if(this[_0xe5aa('0x21')][_0x7b30ba['stateinterface']]){this[_0xe5aa('0xe7')][_0x7b30ba[_0xe5aa('0xe9')]][_0xe5aa('0xee')]=_0x7b30ba[_0xe5aa('0xee')];if(_[_0xe5aa('0xef')](this[_0xe5aa('0x25')][this[_0xe5aa('0xe7')][_0x7b30ba['actionid']]['queue']])){this['queueBooked'][this['actions'][_0x7b30ba[_0xe5aa('0xe9')]][_0xe5aa('0xb7')]]=[];}this[_0xe5aa('0x25')][this[_0xe5aa('0xe7')][_0x7b30ba[_0xe5aa('0xe9')]][_0xe5aa('0xb7')]][_0xe5aa('0x95')](_[_0xe5aa('0x5a')](_[_0xe5aa('0x73')](this[_0xe5aa('0xe7')][_0x7b30ba[_0xe5aa('0xe9')]],['idHopper',_0xe5aa('0xee')]),{'status':_0x7b30ba[_0xe5aa('0x84')],'paused':_0x7b30ba[_0xe5aa('0xed')]}));}}}};Dialer['prototype'][_0xe5aa('0xf0')]=function(_0x530078){if(!this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]]){return;}var _0x247498=this;var _0x514d79=this[_0xe5aa('0x1f')][this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xb7')]];var _0x129baa=_0x514d79[_0xe5aa('0xf1')]||'rrmemory';if(_0x129baa===_0xe5aa('0xeb')){if(this['actions'][_0x530078[_0xe5aa('0xe9')]]&&this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xee')]){this[_0xe5aa('0xf2')][_0xe5aa('0xf3')](this[_0xe5aa('0xe7')][_0x530078['actionid']]['idHopper'],this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xee')])[_0xe5aa('0x9c')](function(_0x35bc9f){logger[_0xe5aa('0x62')](_0xe5aa('0xf4'),util[_0xe5aa('0x3f')](_0x35bc9f,{'showHidden':![],'depth':null}));})[_0xe5aa('0x1d')](function(){_0x247498['updateOriginated'](_0x247498[_0xe5aa('0x1f')][_0x247498[_0xe5aa('0xe7')][_0x530078['actionid']][_0xe5aa('0xb7')]]);_0x247498[_0xe5aa('0x21')][_0x247498[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xee')]][_0xe5aa('0xec')]=![];delete _0x247498[_0xe5aa('0xe7')][_0x530078['actionid']];unlockQueueStatus(_0x514d79);});}else{this[_0xe5aa('0xba')](this[_0xe5aa('0x1f')][this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xb7')]]);hopperUtils[_0xe5aa('0xd1')]({'active':![],'ContactId':this[_0xe5aa('0xe7')][_0x530078['actionid']]['ContactId'],'ListId':this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]]['ListId'],'VoiceQueueId':this[_0xe5aa('0xe7')][_0x530078['actionid']][_0xe5aa('0xd5')]||undefined,'CampaignId':this['actions'][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xd6')]||undefined})['catch'](loggerCatch('[unlock][syncQueueStatusComplete]'));delete this['actions'][_0x530078[_0xe5aa('0xe9')]];unlockQueueStatus(_0x514d79);}}else if(_0x129baa===_0xe5aa('0xea')){var _0x33a47f;if(this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]]&&!_[_0xe5aa('0x43')](this[_0xe5aa('0x25')][this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]]['queue']])){if(this['queueBookedRR'][_0x247498['actions'][_0x530078['actionid']][_0xe5aa('0xb7')]]){this[_0xe5aa('0xf5')][_0x247498['actions'][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xb7')]]=this['queueBookedRR'][this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xb7')]]?this['queueBookedRR'][this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xb7')]]:this[_0xe5aa('0x25')][this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xb7')]]?this[_0xe5aa('0x25')][this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xb7')]][_0xe5aa('0xf6')]||0x0:0x0;}this[_0xe5aa('0x25')][this['actions'][_0x530078[_0xe5aa('0xe9')]]['queue']]['_rr']=this['queueBookedRR'][this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xb7')]];for(var _0x3715ea=0x0;_0x3715ea<this['queueBooked'][this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xb7')]][_0xe5aa('0x94')];_0x3715ea+=0x1){_0x33a47f=rr(this['queueBooked'][this['actions'][_0x530078[_0xe5aa('0xe9')]]['queue']]);this[_0xe5aa('0xf5')][_0x247498[_0xe5aa('0xe7')][_0x530078['actionid']][_0xe5aa('0xb7')]]=this['queueBooked'][this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]]['queue']][_0xe5aa('0xf6')];if(_0x33a47f[_0xe5aa('0x84')]==='1'&&_0x33a47f[_0xe5aa('0xed')]==='0'){break;}}if(!_[_0xe5aa('0xef')](_0x33a47f)){this[_0xe5aa('0x21')][_0x33a47f[_0xe5aa('0xee')]][_0xe5aa('0xf7')]=_[_0xe5aa('0x3b')](this['agents'][_0x33a47f[_0xe5aa('0xee')]]['unlockRR'])?!![]:this[_0xe5aa('0x21')][_0x33a47f[_0xe5aa('0xee')]]['unlockRR'];}loggerBooked[_0xe5aa('0x44')](_0xe5aa('0xf8'),_0x530078[_0xe5aa('0xe9')],_0xe5aa('0xf9'),JSON[_0xe5aa('0x72')](_[_0xe5aa('0x73')](this['agents'][_0x33a47f['stateinterface']],[_0xe5aa('0x41'),'unlockRR'])),_0xe5aa('0xfa'),JSON[_0xe5aa('0x72')](_0x33a47f[_0xe5aa('0xfb')]));if(!_[_0xe5aa('0xef')](_0x33a47f)&&_0x33a47f[_0xe5aa('0x84')]==='1'&&_0x33a47f[_0xe5aa('0xed')]==='0'&&this[_0xe5aa('0x21')][_0x33a47f[_0xe5aa('0xee')]][_0xe5aa('0xf7')]){this['agents'][_0x33a47f[_0xe5aa('0xee')]][_0xe5aa('0xf7')]=![];this[_0xe5aa('0x25')][_0x247498[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xb7')]]=[];this['preview'][_0xe5aa('0xf3')](_0x33a47f[_0xe5aa('0xfb')],_0x33a47f[_0xe5aa('0xee')])[_0xe5aa('0x9c')](function(_0x1c228a){logger['error']('[Catch][Preview][syncQueueStatusComplete]',util[_0xe5aa('0x3f')](_0x1c228a,{'showHidden':![],'depth':null}));})[_0xe5aa('0x1d')](function(){_0x247498[_0xe5aa('0xba')](_0x247498['voiceQueues'][_0x247498['actions'][_0x530078['actionid']]['queue']]);setTimeout(function(){_0x247498['agents'][_0x33a47f[_0xe5aa('0xee')]][_0xe5aa('0xf7')]=!![];loggerBooked[_0xe5aa('0x44')]('[booked][RR][finaly]',_0x530078[_0xe5aa('0xe9')],_0xe5aa('0xf9'),JSON[_0xe5aa('0x72')](_[_0xe5aa('0x73')](_0x247498[_0xe5aa('0x21')][_0x33a47f['stateinterface']],['name',_0xe5aa('0xf7')])),_0xe5aa('0xfa'),JSON['stringify'](_0x33a47f[_0xe5aa('0xfb')]));},0xc7);delete _0x247498[_0xe5aa('0xe7')][_0x530078['actionid']];unlockQueueStatus(_0x514d79,_0x530078['actionid']);});}else{loggerBooked[_0xe5aa('0x44')](_0xe5aa('0xfc'));this['updateOriginated'](this[_0xe5aa('0x1f')][this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xb7')]]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this['actions'][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xe4')],'ListId':this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xd4')],'VoiceQueueId':this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xd5')]||undefined,'CampaignId':this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xd6')]||undefined})[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0xfd')));delete this[_0xe5aa('0xe7')][_0x530078['actionid']];unlockQueueStatus(_0x514d79);}}else{loggerBooked['info'](_0xe5aa('0xfe'));this['updateOriginated'](this['voiceQueues'][this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xb7')]]);hopperUtils[_0xe5aa('0xd1')]({'active':![],'ContactId':this['actions'][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xe4')],'ListId':this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xd4')],'VoiceQueueId':this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xd5')]||undefined,'CampaignId':this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xd6')]||undefined})[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0xff')));delete this['actions'][_0x530078[_0xe5aa('0xe9')]];unlockQueueStatus(_0x514d79);}}else{loggerBooked[_0xe5aa('0x44')](_0xe5aa('0x100'));this[_0xe5aa('0xba')](this['voiceQueues'][this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xb7')]]);hopperUtils[_0xe5aa('0xd1')]({'active':![],'ContactId':this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]]['ContactId'],'ListId':this['actions'][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xd4')],'VoiceQueueId':this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]][_0xe5aa('0xd5')]||undefined,'CampaignId':this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]]['CampaignId']||undefined})[_0xe5aa('0x9c')](loggerCatch('[unlock3][syncQueueStatusComplete]'));delete this[_0xe5aa('0xe7')][_0x530078[_0xe5aa('0xe9')]];unlockQueueStatus(_0x514d79);}};Dialer[_0xe5aa('0x1a')][_0xe5aa('0x2a')]=function(_0x1a023e){var _0x1f3139=this[_0xe5aa('0xe7')][_0x1a023e['actionid']];if(_0x1f3139){delete this['actions'][_0x1a023e[_0xe5aa('0xe9')]];_0x1f3139[_0xe5aa('0x101')]=moment()[_0xe5aa('0x40')]('YYYY-MM-DD\x20HH:mm:ss');var _0x26c2db=_0x1f3139[_0xe5aa('0x3c')]===_0xe5aa('0xbc')?this[_0xe5aa('0x20')][_0x1f3139['queue']]:this[_0xe5aa('0x1f')][_0x1f3139[_0xe5aa('0x102')]()];if(_0x1a023e[_0xe5aa('0x103')]!==_0xe5aa('0x104')){this[_0xe5aa('0xba')](_0x26c2db);return this[_0xe5aa('0x105')](_0x1f3139,_0x26c2db,_0x1a023e)[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x106')));}this[_0xe5aa('0xb8')][_0x1a023e[_0xe5aa('0xb9')]]=_0x1f3139;}};Dialer[_0xe5aa('0x1a')][_0xe5aa('0x35')]=function(_0x534023){var _0x5b0237=this;var _0x340346=this[_0xe5aa('0xb8')][_0x534023[_0xe5aa('0xb9')]];var _0x22f7ba;if(!_['isNil'](_0x534023)&&!_['isNil'](_0x534023[_0xe5aa('0x107')])&&!_[_0xe5aa('0xef')](_0x534023[_0xe5aa('0x107')][_0xe5aa('0x108')])&&_0x534023[_0xe5aa('0x109')]===_0xe5aa('0x10a')&&_0x340346){if(_0x340346[_0xe5aa('0x3c')]!=='ivr'&&this[_0xe5aa('0x1f')][_0x340346['queue']][_0xe5aa('0x10b')]&&_0x534023['value']==='HANGUP'){delete this[_0xe5aa('0xb8')][_0x534023['uniqueid']];this[_0xe5aa('0xba')](this[_0xe5aa('0x1f')][_0x340346[_0xe5aa('0xb7')]]);this['voiceQueues'][_0x340346['queue']][_0xe5aa('0xbd')]+=0x1;this[_0xe5aa('0x1f')][_0x340346[_0xe5aa('0xb7')]][_0xe5aa('0x10c')]+=0x1;_0x22f7ba=new Hangup(_0x340346,_0x534023);_0x22f7ba[_0xe5aa('0xc7')]=0x12;_0x22f7ba['statedesc']=_0xe5aa('0x10d');_0x22f7ba['membername']='AMD';ami[_0xe5aa('0x10e')]('custom:amd',ut[_0xe5aa('0x10f')](_0x22f7ba,_0xe5aa('0x110')));this[_0xe5aa('0x111')](_0x22f7ba,'[syncHangupInAMD][createHistory]',_0xe5aa('0x112'));}if(_0x340346[_0xe5aa('0x3c')]!==_0xe5aa('0xbc')&&this[_0xe5aa('0x1f')][_0x340346[_0xe5aa('0xb7')]][_0xe5aa('0x10b')]&&_0x534023['value']===_0xe5aa('0x113')){return new Promise(function(_0x85db07,_0x27431d){delete _0x5b0237[_0xe5aa('0xb8')][_0x534023[_0xe5aa('0xb9')]];_0x5b0237['updateOriginated'](_0x5b0237['voiceQueues'][_0x340346[_0xe5aa('0xb7')]]);_0x5b0237[_0xe5aa('0x1f')][_0x340346[_0xe5aa('0xb7')]][_0xe5aa('0xbd')]+=0x1;_0x5b0237[_0xe5aa('0x1f')][_0x340346['queue']][_0xe5aa('0x10c')]+=0x1;var _0x4553b0=_0x5b0237[_0xe5aa('0x1f')][_0x340346[_0xe5aa('0xb7')]];var _0x5d109e=new Hangup(_0x340346,_0x534023);_0x5d109e['state']=0x13;_0x5d109e[_0xe5aa('0x6c')]=_0xe5aa('0x114');_0x5d109e['membername']=_0xe5aa('0x115');_0x5d109e[_0xe5aa('0x116')]+=0x1;_0x5d109e['countglobal']+=0x1;_0x5d109e[_0xe5aa('0x110')]=!![];ami[_0xe5aa('0x10e')](_0xe5aa('0x117'),ut[_0xe5aa('0x10f')](_0x5d109e,'amd'));hopperUtils[_0xe5aa('0xc2')](_0x5d109e)['catch'](loggerCatch(_0xe5aa('0x118')));if(_0x5d109e[_0xe5aa('0x119')]+_0x5d109e[_0xe5aa('0x11a')]+_0x5d109e[_0xe5aa('0x11b')]+_0x5d109e[_0xe5aa('0x11c')]+_0x5d109e[_0xe5aa('0xcc')]+_0x5d109e[_0xe5aa('0xdf')]+_0x5d109e['countmachineretry']+_0x5d109e['countagentrejectretry']>=_0x4553b0[_0xe5aa('0x11d')]){_0x5b0237[_0xe5aa('0x11e')](_0x5d109e,_0x85db07,_0x27431d,_0xe5aa('0x11f'));}else{if(_0x5d109e['countmachineretry']>=_0x4553b0[_0xe5aa('0x120')]){_0x5b0237['createStateFinal'](_0x5d109e,_0x85db07,_0x27431d,_0xe5aa('0x121'));}else{hopperUtils[_0xe5aa('0xd1')]({'active':![],'countmachineretry':_0x5d109e[_0xe5aa('0x116')],'scheduledat':moment()[_0xe5aa('0xd2')](_0x4553b0['dialMachineRetryFrequency'],_0xe5aa('0xe3'))[_0xe5aa('0x40')](_0xe5aa('0xc1')),'ContactId':_0x5d109e['ContactId'],'ListId':_0x5d109e['ListId'],'VoiceQueueId':_0x5d109e[_0xe5aa('0xd5')]||undefined,'CampaignId':_0x5d109e['CampaignId']||undefined})[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x122')));_0x85db07({'reschedule':0x1});}}});}if(_0x340346[_0xe5aa('0x3c')]===_0xe5aa('0xbc')&&this[_0xe5aa('0x20')][_0x340346[_0xe5aa('0xb7')]][_0xe5aa('0x10b')]&&_0x534023['value']===_0xe5aa('0x123')){delete this[_0xe5aa('0xb8')][_0x534023[_0xe5aa('0xb9')]];this[_0xe5aa('0xba')](this[_0xe5aa('0x20')][_0x340346['queue']]);_0x22f7ba=new Hangup(_0x340346,_0x534023);_0x22f7ba['state']=0x12;_0x22f7ba[_0xe5aa('0x6c')]='HangupInAMD';_0x22f7ba[_0xe5aa('0x124')]=_0xe5aa('0x115');ami[_0xe5aa('0x10e')]('custom:amd',ut[_0xe5aa('0x10f')](_0x22f7ba,_0xe5aa('0x110')));this['saveInDb'](_0x22f7ba,_0xe5aa('0x125'),_0xe5aa('0x126'));}if(_0x340346[_0xe5aa('0x3c')]===_0xe5aa('0xbc')&&this['campaigns'][_0x340346[_0xe5aa('0xb7')]][_0xe5aa('0x10b')]&&_0x534023[_0xe5aa('0x127')]==='MACHINE'){return new Promise(function(_0x16d8ca,_0xa4b59d){delete _0x5b0237[_0xe5aa('0xb8')][_0x534023[_0xe5aa('0xb9')]];_0x5b0237[_0xe5aa('0xba')](_0x5b0237[_0xe5aa('0x20')][_0x340346[_0xe5aa('0xb7')]]);_0x5b0237[_0xe5aa('0x20')][_0x340346[_0xe5aa('0xb7')]][_0xe5aa('0xbd')]+=0x1;_0x5b0237[_0xe5aa('0x20')][_0x340346[_0xe5aa('0xb7')]][_0xe5aa('0x10c')]+=0x1;var _0x417003=_0x5b0237[_0xe5aa('0x20')][_0x340346[_0xe5aa('0xb7')]];var _0x469797=new Hangup(_0x340346,_0x534023);_0x469797['state']=0x13;_0x469797[_0xe5aa('0x6c')]=_0xe5aa('0x114');_0x469797[_0xe5aa('0x124')]=_0xe5aa('0x115');_0x469797['countmachineretry']+=0x1;_0x469797[_0xe5aa('0xe0')]+=0x1;_0x469797[_0xe5aa('0x110')]=!![];ami[_0xe5aa('0x10e')]('custom:amd',ut[_0xe5aa('0x10f')](_0x469797,_0xe5aa('0x110')));hopperUtils['createHistory'](_0x469797)[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x118')));if(_0x469797['countbusyretry']+_0x469797[_0xe5aa('0x11a')]+_0x469797['countnoanswerretry']+_0x469797[_0xe5aa('0x11c')]+_0x469797['countdropretry']+_0x469797[_0xe5aa('0xdf')]+_0x469797[_0xe5aa('0x116')]+_0x469797['countagentrejectretry']>=_0x417003['dialGlobalMaxRetry']){_0x5b0237[_0xe5aa('0x11e')](_0x469797,_0x16d8ca,_0xa4b59d,_0xe5aa('0x11f'));}else{if(_0x469797[_0xe5aa('0x116')]>=_0x417003['dialMachineMaxRetry']){_0x5b0237[_0xe5aa('0x128')](_0x469797,_0x16d8ca,_0xa4b59d,'reason\x2019\x20machine....');}else{hopperUtils[_0xe5aa('0xd1')]({'active':![],'countmachineretry':_0x469797[_0xe5aa('0x116')],'scheduledat':moment()[_0xe5aa('0xd2')](_0x417003[_0xe5aa('0x129')],_0xe5aa('0xe3'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x469797[_0xe5aa('0xe4')],'ListId':_0x469797[_0xe5aa('0xd4')],'VoiceQueueId':_0x469797[_0xe5aa('0xd5')]||undefined,'CampaignId':_0x469797[_0xe5aa('0xd6')]||undefined})[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x122')));_0x16d8ca({'reschedule':0x1});}}});}}};Dialer[_0xe5aa('0x1a')][_0xe5aa('0x31')]=function(_0x5c06aa){var _0x30eb80=this[_0xe5aa('0xb8')][_0x5c06aa[_0xe5aa('0xb9')]];var _0x4faa78;if(_0x30eb80&&_0x30eb80[_0xe5aa('0x3c')]===_0xe5aa('0xbc')){delete this[_0xe5aa('0xb8')][_0x5c06aa[_0xe5aa('0xb9')]];this['updateOriginated'](this[_0xe5aa('0x20')][_0x30eb80['queue']]);this[_0xe5aa('0x20')][_0x30eb80[_0xe5aa('0xb7')]][_0xe5aa('0x12a')]+=0x1;_0x4faa78=new Hangup(_0x30eb80,_0x5c06aa);hopperUtils[_0xe5aa('0xc2')](_0x4faa78)[_0xe5aa('0x9c')](loggerCatch('[syncHangupIvr][createHistory]'));hopperUtils[_0xe5aa('0x12b')](_0x4faa78)[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x12c')));}if(_0x30eb80&&_0x30eb80[_0xe5aa('0x3c')]!==_0xe5aa('0xbc')&&isNotNull(this[_0xe5aa('0x1f')][_0x30eb80[_0xe5aa('0xb7')]][_0xe5aa('0x12d')])){delete this[_0xe5aa('0xb8')][_0x5c06aa['uniqueid']];this[_0xe5aa('0xba')](this['voiceQueues'][_0x30eb80[_0xe5aa('0xb7')]]);this[_0xe5aa('0x1f')][_0x30eb80[_0xe5aa('0xb7')]][_0xe5aa('0xbd')]+=0x1;this['voiceQueues'][_0x30eb80['queue']][_0xe5aa('0x10c')]+=0x1;_0x4faa78=new Hangup(_0x30eb80,_0x5c06aa);_0x4faa78[_0xe5aa('0xc7')]=0x10;_0x4faa78['statedesc']='AnswerAGI';_0x4faa78['membername']=_0xe5aa('0x12e');hopperUtils[_0xe5aa('0xc2')](_0x4faa78)[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x12f')));hopperUtils[_0xe5aa('0x12b')](_0x4faa78)[_0xe5aa('0x9c')](loggerCatch('[syncHangupIvr]'));}if(_0x30eb80&&_0x30eb80[_0xe5aa('0x3c')]!==_0xe5aa('0xbc')&&!isNotNull(this[_0xe5aa('0x1f')][_0x30eb80['queue']][_0xe5aa('0x12d')])){delete this[_0xe5aa('0xb8')][_0x5c06aa[_0xe5aa('0xb9')]];this['updateOriginated'](this[_0xe5aa('0x1f')][_0x30eb80[_0xe5aa('0xb7')]]);this[_0xe5aa('0x1f')][_0x30eb80[_0xe5aa('0xb7')]][_0xe5aa('0x130')]+=0x1;_0x4faa78=new Hangup(_0x30eb80,_0x5c06aa);_0x4faa78['state']=0xc;_0x4faa78[_0xe5aa('0x6c')]=_0x5c06aa[_0xe5aa('0x131')];_0x4faa78['membername']=_0xe5aa('0x132');hopperUtils['createHistory'](_0x4faa78)[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x12f')));hopperUtils[_0xe5aa('0x12b')](_0x4faa78)[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x12c')));}};Dialer['prototype'][_0xe5aa('0xc')]=function(_0x1010b7){var _0x363453=this;if(!_0x363453[_0xe5aa('0x133')][_0x1010b7['name']]){_0x363453[_0xe5aa('0x133')][_0x1010b7['name']]={'running':![]};}else if(_0x363453['queuesSummary'][_0x1010b7[_0xe5aa('0x41')]]['running']===!![]){return;}else if(_0x363453['queuesSummary'][_0x1010b7[_0xe5aa('0x41')]]['running']===![]){_0x363453[_0xe5aa('0x133')][_0x1010b7[_0xe5aa('0x41')]][_0xe5aa('0x134')]=!![];}var _0x53db2a=_0x363453[_0xe5aa('0x1f')][_0x1010b7['name']];var _0x39ec58=_0x53db2a[_0xe5aa('0x66')]!==utils[_0xe5aa('0x67')][_0xe5aa('0x135')];var _0x1ac3f4=utils[_0xe5aa('0x136')](_0x53db2a);_0x53db2a[_0xe5aa('0x137')]=utils[_0xe5aa('0x138')](_0x53db2a,_0x363453[_0xe5aa('0x22')]);Promise[_0xe5aa('0xa8')]()[_0xe5aa('0x3a')](function(){if(_0x53db2a[_0xe5aa('0x137')]===utils['CAMPAIGN_STATUS'][_0xe5aa('0x135')]){if(_0x39ec58){clearPredictiveAttributes(_0x53db2a);_0x1010b7[_0xe5aa('0x5d')]=undefined;_0x1010b7['startProgressive']=undefined;}if(_0x53db2a[_0xe5aa('0x137')]===utils[_0xe5aa('0x67')]['INACTIVE']){_0x1010b7[_0xe5aa('0x139')]=0x0;_0x1010b7[_0xe5aa('0xed')]=0x0;_0x1010b7[_0xe5aa('0x13a')]=0x0;_0x1010b7['talking']=0x0;_0x1010b7[_0xe5aa('0x13b')]=0x0;}}else if(_0x53db2a[_0xe5aa('0x137')]===utils[_0xe5aa('0x67')]['ACTIVE']&&!_0x1ac3f4){return _0x363453[_0xe5aa('0x92')](_0x53db2a,!![])[_0xe5aa('0x3a')](function(){return _0x363453[_0xe5aa('0x92')](_0x53db2a,![]);})[_0xe5aa('0x3a')](function(){return _0x363453['checkDialMethod'](_0x53db2a);})[_0xe5aa('0x9c')](function(_0x5d4ced){loggerSyncQueueSummary['debug'](_0xe5aa('0x13c'),util[_0xe5aa('0x3f')](_0x5d4ced,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x53db2a);});}else{clearPredictiveAttributes(_0x53db2a);}})[_0xe5aa('0x3a')](function(){var _0x5f3b59=_0x1010b7[_0xe5aa('0x13d')](_0x53db2a);if(_0x5f3b59||_0x53db2a[_0xe5aa('0x13e')]){_0x53db2a[_0xe5aa('0x13e')]=![];_0x1010b7[_0xe5aa('0x13f')](_0x53db2a);Object['assign'](_0x53db2a,_0x1010b7);emitOutboundVoiceQueueSummary(_0x1010b7);}_0x363453[_0xe5aa('0x133')][_0x53db2a[_0xe5aa('0x41')]][_0xe5aa('0x134')]=![];})['catch'](function(_0x189351){logger[_0xe5aa('0x62')]('[syncQueueSummary]',util[_0xe5aa('0x3f')](_0x189351,{'showHidden':![],'depth':null}));_0x363453[_0xe5aa('0x133')][_0x53db2a[_0xe5aa('0x41')]][_0xe5aa('0x134')]=![];});};Dialer['prototype'][_0xe5aa('0x2f')]=_[_0xe5aa('0x140')](function(){var _0x5c1920=_[_0xe5aa('0x141')](this[_0xe5aa('0x1f')],function(_0x55527b){return _0x55527b[_0xe5aa('0x142')];});var _0x5a45f4=_['filter'](this[_0xe5aa('0x21')],function(_0x440ac5){return _0x440ac5['online']&&_0x440ac5[_0xe5aa('0x84')]===_0xe5aa('0x83');});if(_0x5c1920['length']>0x0&&_0x5a45f4['length']>0x0){return Promise[_0xe5aa('0xa8')]()[_0xe5aa('0x3a')](cmHopper[_0xe5aa('0x143')](_[_0xe5aa('0x144')](_0x5c1920,'id'),previewRecallmeReminderInterval,_['map'](_0x5a45f4,'id')))[_0xe5aa('0x3a')](function(_0x5f060b){for(var _0x313784=0x0;_0x313784<_0x5f060b[_0xe5aa('0x94')];_0x313784++){var _0x2f83ef=_0x5f060b[_0x313784][_0xe5aa('0x145')]['name'];if(_0x2f83ef)io['to'](util['format'](_0xe5aa('0x146'),_0x2f83ef))['emit'](_0xe5aa('0x147'),{'hopper':_0x5f060b[_0x313784]});}})[_0xe5aa('0x9c')](function(_0xe0544){logger[_0xe5aa('0x62')](_0xe5aa('0x148'),_0xe0544);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0xe5aa('0x1a')]['loopClearZombieChannels']=function(){var _0x59b731=this;setInterval(function(){_0x59b731['clearZombieChannels'](_0x59b731[_0xe5aa('0xb8')],_0xe5aa('0x149'));_0x59b731[_0xe5aa('0x14a')](_0x59b731[_0xe5aa('0xe7')],'[actions]');},0x32c8);};Dialer['prototype']['clearZombieChannels']=function(_0x4cece3,_0x25767c){var _0x5c4d49=this;for(var _0x4f39f7 in _0x4cece3){if(typeof _0x4cece3[_0x4f39f7]!==_0xe5aa('0xa6')){this['sequence'][_0xe5aa('0x1b')](function(){if(!_['isNil'](_0x4cece3[_0x4f39f7])){return ami['Action']({'action':_0xe5aa('0x84'),'channel':_0x4cece3[_0x4f39f7][_0xe5aa('0xe8')]})[_0xe5aa('0x9c')](function(_0x367600){if(_0x367600[_0xe5aa('0x66')]==='No\x20such\x20channel'){setTimeout(function(){if(_0x4cece3[_0x4f39f7]&&_0x4cece3[_0x4f39f7][_0xe5aa('0x3c')]!==_0xe5aa('0xbc')){_0x5c4d49[_0xe5aa('0xba')](_0x5c4d49[_0xe5aa('0x1f')][_0x4cece3[_0x4f39f7][_0xe5aa('0xb7')]]);logger[_0xe5aa('0x62')]('[Dialer][checkChannel]',_0x25767c,_0x4f39f7,_0x4cece3[_0x4f39f7][_0xe5aa('0xb7')]);delete _0x4cece3[_0x4f39f7];}if(_0x4cece3[_0x4f39f7]&&_0x4cece3[_0x4f39f7][_0xe5aa('0x3c')]===_0xe5aa('0xbc')){_0x5c4d49['updateOriginated'](_0x5c4d49[_0xe5aa('0x20')][_0x4cece3[_0x4f39f7][_0xe5aa('0xb7')]]);logger[_0xe5aa('0x62')]('[Dialer][checkChannel][ivr]',_0x25767c,_0x4f39f7,_0x4cece3[_0x4f39f7][_0xe5aa('0xb7')]);delete _0x4cece3[_0x4f39f7];}},0x2328);}});}});}}};Dialer['prototype']['getVoiceQueueRtPauses']=function(_0xc2ff82){return Promise[_0xe5aa('0xa8')]()[_0xe5aa('0x3a')](voiceQueueRt[_0xe5aa('0x14b')](_0xc2ff82))['catch'](loggerCatch(_0xe5aa('0x14c')));};Dialer['prototype'][_0xe5aa('0xba')]=function(_0x3888c0){if(!_[_0xe5aa('0x3b')](_0x3888c0)&&_0x3888c0!==null){if(typeof _0x3888c0[_0xe5aa('0x7c')]!==_0xe5aa('0xa6')){if(_0x3888c0[_0xe5aa('0x7c')]>0x0){_0x3888c0[_0xe5aa('0x7c')]-=0x1;}else{logger['error'](_0xe5aa('0x14d'));}}}else{logger[_0xe5aa('0x62')](_0xe5aa('0x14e'));}};Dialer[_0xe5aa('0x1a')]['loggerHandler']=function(_0x2604b7,_0x627160){var _0x27b5da=this;return function(_0x55695b){_0x27b5da[_0xe5aa('0xba')](_0x627160);logger[_0xe5aa('0x62')](_0x2604b7,util[_0xe5aa('0x3f')](_0x55695b,{'showHidden':![],'depth':null}));};};Dialer[_0xe5aa('0x1a')][_0xe5aa('0x14f')]=function(_0x513efa,_0x264197,_0x1655d7){var _0x260f37={'state':0x19,'statedesc':_0xe5aa('0x150')};this[_0xe5aa('0xba')](_0x264197);this['saveInDb'](_[_0xe5aa('0x5a')](_0x260f37,_[_0xe5aa('0x73')](_0x1655d7,[_0xe5aa('0xe4'),_0xe5aa('0xd4'),_0xe5aa('0x151'),_0xe5aa('0xd5'),'CampaignId'])),_0xe5aa('0x152'),'[emptyContact]');logger['error'](_0x513efa);};Dialer[_0xe5aa('0x1a')]['saveInDb']=function(_0x5371cc,_0xab44bd,_0x40303c){hopperUtils[_0xe5aa('0xc2')](_0x5371cc)[_0xe5aa('0x9c')](loggerCatch(_0xab44bd));hopperUtils[_0xe5aa('0x12b')](_0x5371cc)[_0xe5aa('0x9c')](loggerCatch(_0x40303c));};Dialer[_0xe5aa('0x1a')][_0xe5aa('0xd0')]=function(_0x468a65,_0x1df76c){hopperUtils[_0xe5aa('0xc2')](_0x468a65)[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0xc3')));if(_0x1df76c==0x0){hopperUtils['moveContactManagedDialer'](_0x468a65)[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x153')));}};Dialer[_0xe5aa('0x1a')][_0xe5aa('0x148')]=function(_0x5730f8){return Promise['resolve']()[_0xe5aa('0x3a')](cmHopper[_0xe5aa('0x143')](_0x5730f8['id'],previewRecallmeReminderInterval))[_0xe5aa('0x3a')](function(_0x27e93c){for(var _0xc186fd=0x0;_0xc186fd<_0x27e93c[_0xe5aa('0x94')];_0xc186fd++){var _0x4468ac=_0x27e93c[_0xc186fd][_0xe5aa('0x145')]['name'];if(_0x4468ac)io['to'](util[_0xe5aa('0x40')](_0xe5aa('0x146'),_0x4468ac))[_0xe5aa('0x10e')](_0xe5aa('0x147'),{'hopper':_0x27e93c[_0xc186fd]});}})[_0xe5aa('0x9c')](function(){});};Dialer[_0xe5aa('0x1a')][_0xe5aa('0x154')]=function(_0x3c4989){var _0x27b3b1=this;return function(){_0x27b3b1['handleIvr'](_0x3c4989);};};Dialer[_0xe5aa('0x1a')][_0xe5aa('0x155')]=function(_0x4c807f,_0x89d533){var _0x535e90=this;var _0x461cfd=uuid['v4']();this[_0xe5aa('0xe7')][_0x461cfd]=new Action(_0x4c807f,_0x89d533,_0x461cfd);return new Promise(function(_0x33a3ad,_0x268768){if(_[_0xe5aa('0x3b')](_0x4c807f)&&typeof _0x4c807f!==_0xe5aa('0x156')){return _0x268768(msgResponse(_0xe5aa('0x157'),_0xe5aa('0x8c'),'voiceQueue\x20is\x20undefine'));}if(_[_0xe5aa('0x3b')](_0x89d533[_0xe5aa('0x158')])||_0x89d533[_0xe5aa('0x158')]===null){return _0x268768(msgResponse('originate',_0xe5aa('0x8c'),_0xe5aa('0x159')));}var _0xd457c7={'XMD-CALLERID':_0x535e90[_0xe5aa('0xe7')][_0x461cfd][_0xe5aa('0x15a')](),'XMD-AGI':_0x4c807f['dialQueueProject']?util[_0xe5aa('0x40')](_0xe5aa('0x15b'),ipAgi,_0x4c807f['dialQueueProject']):_0xe5aa('0x15c'),'XMD-AGIAFTER':_0x4c807f[_0xe5aa('0xc0')]?util[_0xe5aa('0x40')]('\x22agi://%s/square,%s\x22',ipAgi,_0x4c807f['dialQueueProject2']):'NONE','XMD-QUEUE':utils['isOutboundQueue'](_0x4c807f)?util[_0xe5aa('0x40')](_0xe5aa('0x15d'),_0x4c807f[_0xe5aa('0x41')],_0x4c807f[_0xe5aa('0x15e')]||'',_0x4c807f['dialAgiAfterHangupAgent']?'c':'',_0x4c807f[_0xe5aa('0xc4')]||0x3):_0xe5aa('0x15c'),'XMD-CONTACTID':_0x89d533['ContactId'],'XMD-CDRTYPE':_0xe5aa('0x15f'),'CALLERID(all)':_0x535e90['actions'][_0x461cfd]['getCaller'](),'XMD-AMD':_0x4c807f[_0xe5aa('0x10b')]?_0xe5aa('0x160'):_0xe5aa('0x15c'),'XMD-DESTINATION':_0xe5aa('0x10a')};if(_0x4c807f['dialAMDActive']){_0xd457c7[_0xe5aa('0x161')]=_0x4c807f[_0xe5aa('0x162')]||0x9c4;_0xd457c7[_0xe5aa('0x163')]=_0x4c807f[_0xe5aa('0x164')]||0x5dc;_0xd457c7['XMD-AMDAFTERGREETINGSILENCE']=_0x4c807f[_0xe5aa('0x165')]||0x320;_0xd457c7[_0xe5aa('0x166')]=_0x4c807f[_0xe5aa('0x167')]||0x1388;_0xd457c7['XMD-AMDMINWORDLENGTH']=_0x4c807f[_0xe5aa('0x168')]||0x64;_0xd457c7[_0xe5aa('0x169')]=_0x4c807f[_0xe5aa('0x16a')]||0x32;_0xd457c7['XMD-AMDMAXIMUMNUMBEROFWORDS']=_0x4c807f[_0xe5aa('0x16b')]||0x3;_0xd457c7[_0xe5aa('0x16c')]=_0x4c807f[_0xe5aa('0x16d')]||0x100;_0xd457c7[_0xe5aa('0x16e')]=_0x4c807f[_0xe5aa('0x16f')]||0x1388;}if(utils['isOutboundQueue'](_0x4c807f)){_0xd457c7[_0xe5aa('0x170')]=_0x89d533['VoiceQueueId'];}else{_0xd457c7[_0xe5aa('0x171')]=_0x89d533[_0xe5aa('0xd6')];}var _0x3df094=utils[_0xe5aa('0x172')](_0x89d533[_0xe5aa('0x173')]);Object['assign'](_0xd457c7,_0x3df094);var _0x1a9f90=_0x535e90[_0xe5aa('0x174')](_0x4c807f[_0xe5aa('0x87')])?utils['getCallerId'](_0x4c807f['Trunk']['callerid'],_0x4c807f[_0xe5aa('0x175')],_0x4c807f[_0xe5aa('0x176')]>0x0?utils[_0xe5aa('0x177')](_0x4c807f['dialOriginateCallerIdNumber'],_0x4c807f['dialRandomLastDigitCallerIdNumber']):_0x4c807f[_0xe5aa('0x178')]):utils[_0xe5aa('0x179')](_['isNil'](_0x4c807f['TrunkBackup'])?_0x4c807f[_0xe5aa('0x87')]['callerid']:_0x4c807f[_0xe5aa('0x88')][_0xe5aa('0x17a')],_0x4c807f[_0xe5aa('0x175')],_0x4c807f[_0xe5aa('0x176')]>0x0?utils[_0xe5aa('0x177')](_0x4c807f[_0xe5aa('0x178')],_0x4c807f[_0xe5aa('0x176')]):_0x4c807f[_0xe5aa('0x178')]);if(_0x1a9f90){_0xd457c7['XMD-ORIGINATECALLERIDNAME']=_0x535e90['actions'][_0x461cfd][_0xe5aa('0x17b')]=utils['extractCalleridName'](_0x1a9f90);_0xd457c7[_0xe5aa('0x17c')]=_0x89d533['phone'];}_0x4c807f['variables']=_0xd457c7;return ami[_0xe5aa('0x96')]({'actionid':_0x461cfd,'action':_0xe5aa('0x157'),'channel':_0x535e90[_0xe5aa('0x174')](_0x4c807f['Trunk'])?util['format'](_0xe5aa('0x17d'),_0x4c807f[_0xe5aa('0x87')][_0xe5aa('0x41')],isNotNull(_0x4c807f['dialPrefix'])?_0x4c807f[_0xe5aa('0x17e')][_0xe5aa('0x17f')]()||'':'',_0x4c807f['dialCutDigit']>0x0?_0x89d533[_0xe5aa('0x158')][_0xe5aa('0x180')](_0x4c807f['dialCutDigit']):_0x89d533['phone']):util['format'](_0xe5aa('0x17d'),_[_0xe5aa('0xef')](_0x4c807f[_0xe5aa('0x88')])?_0x4c807f['Trunk']['name']:_0x4c807f['TrunkBackup'][_0xe5aa('0x41')],isNotNull(_0x4c807f['dialPrefix'])?_0x4c807f[_0xe5aa('0x17e')][_0xe5aa('0x17f')]()||'':'',_0x4c807f[_0xe5aa('0x181')]>0x0?_0x89d533[_0xe5aa('0x158')][_0xe5aa('0x180')](_0x4c807f[_0xe5aa('0x181')]):_0x89d533['phone']),'callerid':_0x1a9f90,'Exten':'xcally-motion-dialer','Context':_0xe5aa('0x182'),'Priority':'1','variable':_0xd457c7,'timeout':(_0x4c807f['dialOriginateTimeout']||0x1e)*0x3e8,'async':!![],'channelid':_0x461cfd})['then'](function(_0x5f311e){return _0x33a3ad(_0x5f311e);})['catch'](function(_0x32269e){_0x4c807f[_0xe5aa('0x183')]+=0x1;var _0x283e51=new History(_0x535e90[_0xe5aa('0xe7')][_0x461cfd]);logger[_0xe5aa('0x62')](util[_0xe5aa('0x40')]('[originateError]:\x20%s',JSON[_0xe5aa('0x72')](_0x32269e)));_0x283e51['state']=0xe;_0x283e51[_0xe5aa('0x6c')]=_0xe5aa('0x184');_0x283e51[_0xe5aa('0x6e')]=moment()['format'](_0xe5aa('0xc1'));_0x283e51[_0xe5aa('0x6d')]=_0x283e51[_0xe5aa('0x6e')];hopperUtils[_0xe5aa('0xc2')](_0x283e51)[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x185')));_0x535e90[_0xe5aa('0x12b')](_0x283e51)[_0xe5aa('0x9c')](loggerCatch('[originate][error]'))['finally'](function(){delete _0x535e90[_0xe5aa('0xe7')][_0x461cfd];return _0x268768(msgResponse(_0xe5aa('0x157'),_0xe5aa('0x80'),'originate\x20action\x20Error'));});});});};Dialer[_0xe5aa('0x1a')][_0xe5aa('0x186')]=function(_0x5c424f,_0x15d282,_0x4a3ff6){var _0x12bae2=new History(_0x15d282);if(_0x12bae2[_0xe5aa('0x119')]+_0x12bae2[_0xe5aa('0x11a')]+_0x12bae2[_0xe5aa('0x11b')]+_0x12bae2[_0xe5aa('0x11c')]+_0x12bae2[_0xe5aa('0xcc')]+_0x12bae2[_0xe5aa('0xdf')]+_0x12bae2[_0xe5aa('0x116')]+_0x12bae2[_0xe5aa('0x187')]>=_0x4a3ff6['dialGlobalMaxRetry']-0x1){return!![];}switch(_0x5c424f){case 0x3:if(_0x12bae2[_0xe5aa('0x11b')]>=_0x4a3ff6[_0xe5aa('0x188')]-0x1){return!![];}hopperUtils[_0xe5aa('0xd1')]({'active':![],'countnoanswerretry':_0x12bae2['countnoanswerretry']+=0x1,'scheduledat':moment()[_0xe5aa('0xd2')](_0x4a3ff6['dialNoAnswerRetryFrequency'],_0xe5aa('0xe3'))[_0xe5aa('0x40')](_0xe5aa('0xc1')),'ContactId':_0x12bae2[_0xe5aa('0xe4')],'ListId':_0x12bae2[_0xe5aa('0xd4')],'VoiceQueueId':_0x12bae2[_0xe5aa('0xd5')]||undefined,'CampaignId':_0x12bae2[_0xe5aa('0xd6')]||undefined})[_0xe5aa('0x9c')](loggerCatch('[rescheduleContact][NoAnswer]'));break;case 0x5:if(_0x12bae2[_0xe5aa('0x119')]>=_0x4a3ff6['dialBusyMaxRetry']-0x1){return!![];}hopperUtils[_0xe5aa('0xd1')]({'active':![],'countbusyretry':_0x12bae2['countbusyretry']+=0x1,'scheduledat':moment()[_0xe5aa('0xd2')](_0x4a3ff6[_0xe5aa('0x189')],_0xe5aa('0xe3'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x12bae2[_0xe5aa('0xe4')],'ListId':_0x12bae2[_0xe5aa('0xd4')],'VoiceQueueId':_0x12bae2[_0xe5aa('0xd5')]||undefined,'CampaignId':_0x12bae2[_0xe5aa('0xd6')]||undefined})[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x18a')));break;case 0x8:if(_0x12bae2[_0xe5aa('0x11a')]>=_0x4a3ff6[_0xe5aa('0x18b')]-0x1){return!![];}hopperUtils[_0xe5aa('0xd1')]({'active':![],'countcongestionretry':_0x12bae2[_0xe5aa('0x11a')]+=0x1,'scheduledat':moment()[_0xe5aa('0xd2')](_0x4a3ff6[_0xe5aa('0x18c')],'minutes')[_0xe5aa('0x40')](_0xe5aa('0xc1')),'ContactId':_0x12bae2[_0xe5aa('0xe4')],'ListId':_0x12bae2['ListId'],'VoiceQueueId':_0x12bae2[_0xe5aa('0xd5')]||undefined,'CampaignId':_0x12bae2[_0xe5aa('0xd6')]||undefined})[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x18d')));break;case 0x0:if(_0x12bae2['countnosuchnumberretry']>=_0x4a3ff6[_0xe5aa('0x18e')]-0x1){return!![];}else{hopperUtils[_0xe5aa('0xd1')]({'active':![],'countnosuchnumberretry':_0x12bae2[_0xe5aa('0x11c')]+=0x1,'scheduledat':moment()[_0xe5aa('0xd2')](_0x4a3ff6[_0xe5aa('0x18f')],_0xe5aa('0xe3'))[_0xe5aa('0x40')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x12bae2[_0xe5aa('0xe4')],'ListId':_0x12bae2[_0xe5aa('0xd4')],'VoiceQueueId':_0x12bae2[_0xe5aa('0xd5')]||undefined,'CampaignId':_0x12bae2[_0xe5aa('0xd6')]||undefined})[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x190')));}break;case 0xa:if(_0x12bae2[_0xe5aa('0xcc')]>=_0x4a3ff6['dialDropMaxRetry']-0x1){return!![];}hopperUtils[_0xe5aa('0xd1')]({'active':![],'countdropretry':_0x12bae2['countdropretry']+=0x1,'scheduledat':moment()[_0xe5aa('0xd2')](_0x4a3ff6[_0xe5aa('0xd3')],'minutes')[_0xe5aa('0x40')](_0xe5aa('0xc1')),'ContactId':_0x12bae2[_0xe5aa('0xe4')],'ListId':_0x12bae2[_0xe5aa('0xd4')],'VoiceQueueId':_0x12bae2['VoiceQueueId']||undefined,'CampaignId':_0x12bae2[_0xe5aa('0xd6')]||undefined})[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0xd7')));break;case 0xb:if(_0x12bae2[_0xe5aa('0xdf')]>=_0x4a3ff6[_0xe5aa('0x191')]-0x1){return!![];}hopperUtils[_0xe5aa('0xd1')]({'active':![],'countabandonedretry':_0x12bae2[_0xe5aa('0xdf')]+=0x1,'scheduledat':moment()[_0xe5aa('0xd2')](_0x4a3ff6[_0xe5aa('0xe2')],_0xe5aa('0xe3'))['format'](_0xe5aa('0xc1')),'ContactId':_0x12bae2[_0xe5aa('0xe4')],'ListId':_0x12bae2['ListId'],'VoiceQueueId':_0x12bae2['VoiceQueueId']||undefined,'CampaignId':_0x12bae2[_0xe5aa('0xd6')]||undefined})['catch'](loggerCatch('[rescheduleContact][Abandoned]'));break;case 0x13:if(_0x12bae2[_0xe5aa('0x116')]>=_0x4a3ff6[_0xe5aa('0x120')]-0x1){return!![];}hopperUtils[_0xe5aa('0xd1')]({'active':![],'countmachineretry':_0x12bae2[_0xe5aa('0x116')]+=0x1,'scheduledat':moment()['add'](_0x4a3ff6[_0xe5aa('0x129')],'minutes')[_0xe5aa('0x40')](_0xe5aa('0xc1')),'ContactId':_0x12bae2['ContactId'],'ListId':_0x12bae2[_0xe5aa('0xd4')],'VoiceQueueId':_0x12bae2[_0xe5aa('0xd5')]||undefined,'CampaignId':_0x12bae2[_0xe5aa('0xd6')]||undefined})[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x122')));break;case 0x14:if(_0x12bae2[_0xe5aa('0x187')]>=_0x4a3ff6['dialAgentRejectMaxRetry']-0x1){return!![];}hopperUtils[_0xe5aa('0xd1')]({'active':![],'countagentrejectretry':_0x12bae2['countagentrejectretry']+=0x1,'scheduledat':moment()[_0xe5aa('0xd2')](_0x4a3ff6[_0xe5aa('0x192')],_0xe5aa('0xe3'))[_0xe5aa('0x40')](_0xe5aa('0xc1')),'ContactId':_0x12bae2[_0xe5aa('0xe4')],'ListId':_0x12bae2[_0xe5aa('0xd4')],'VoiceQueueId':_0x12bae2[_0xe5aa('0xd5')]||undefined,'CampaignId':_0x12bae2['CampaignId']||undefined})[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x193')));break;default:return!![];}};Dialer['prototype'][_0xe5aa('0x105')]=function(_0x4711fa,_0x1e2230,_0x32b9f9){var _0x182ee0=this;var _0x5bf5b5=new History(_0x4711fa);var _0x444bca=![];var _0x2607e6;var _0x55926e;return new Promise(function(_0x204923,_0x696b4b){if(_[_0xe5aa('0x3b')](_0x1e2230)&&typeof _0x1e2230!==_0xe5aa('0x156')){return _0x696b4b(msgResponse('[callProgressDetecting]','Failure',_0xe5aa('0x194')));}if(_[_0xe5aa('0x3b')](_0x32b9f9)&&typeof _0x32b9f9!==_0xe5aa('0x156')){return _0x696b4b(msgResponse(_0xe5aa('0x195'),_0xe5aa('0x8c'),'evt\x20is\x20undefine'));}hopperUtils[_0xe5aa('0xe1')](_0x5bf5b5,_0x32b9f9[_0xe5aa('0xbe')],_0x1e2230)['then'](function(_0x3a83a4){if(_0x3a83a4['additional']==0x1)_0x444bca=!![];switch(_0x32b9f9[_0xe5aa('0xbe')]){case'0':_0x1e2230['outboundNoSuchCallsDay']+=0x1;_0x5bf5b5[_0xe5aa('0xc7')]=0x0;_0x5bf5b5[_0xe5aa('0x6c')]=_0xe5aa('0x196');_0x5bf5b5['countnosuchnumberretry']+=0x1;_0x5bf5b5['countglobal']+=0x1;ami['emit'](_0xe5aa('0x197'),ut['buildObj'](_0x4711fa,'nosuchnumber'));_0x2607e6=_0x1e2230[_0xe5aa('0x18f')];_0x55926e=_0x1e2230[_0xe5aa('0xcd')];hopperUtils[_0xe5aa('0xc2')](_0x5bf5b5)[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x118')));if(_0x182ee0[_0xe5aa('0x186')](0x0,_0x4711fa,_0x1e2230)&&!_0x444bca){if(_0x5bf5b5[_0xe5aa('0x11c')]>=_0x1e2230[_0xe5aa('0x18e')]){_0x182ee0[_0xe5aa('0x128')](_0x5bf5b5,_0x204923,_0x696b4b,_0xe5aa('0x198'));}else{_0x182ee0[_0xe5aa('0x11e')](_0x5bf5b5,_0x204923,_0x696b4b,_0xe5aa('0x198'));}}break;case'3':_0x1e2230[_0xe5aa('0x199')]+=0x1;_0x5bf5b5[_0xe5aa('0xc7')]=0x3;_0x5bf5b5[_0xe5aa('0x6c')]=_0xe5aa('0x19a');_0x5bf5b5[_0xe5aa('0x11b')]+=0x1;_0x5bf5b5['countglobal']+=0x1;var _0x1c7784=ut[_0xe5aa('0x19b')](_0x4711fa,_0x1e2230);ami[_0xe5aa('0x10e')]('custom:agentnoanswer',_0x1c7784);_0x2607e6=_0x1e2230[_0xe5aa('0x19c')];_0x55926e=_0x1e2230[_0xe5aa('0xcd')];hopperUtils[_0xe5aa('0xc2')](_0x5bf5b5)[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x19d')));if(_0x182ee0[_0xe5aa('0x186')](0x3,_0x4711fa,_0x1e2230)&&!_0x444bca){if(_0x5bf5b5[_0xe5aa('0x11b')]>=_0x1e2230[_0xe5aa('0x188')]){_0x182ee0[_0xe5aa('0x128')](_0x5bf5b5,_0x204923,_0x696b4b,_0xe5aa('0x19e'));}else{_0x182ee0['stateGlobal'](_0x5bf5b5,_0x204923,_0x696b4b,_0xe5aa('0x19e'));}}break;case'5':_0x1e2230[_0xe5aa('0x19f')]+=0x1;_0x5bf5b5['state']=0x5;_0x5bf5b5[_0xe5aa('0x6c')]=_0xe5aa('0x1a0');_0x5bf5b5[_0xe5aa('0x119')]+=0x1;_0x5bf5b5[_0xe5aa('0xe0')]+=0x1;ami[_0xe5aa('0x10e')](_0xe5aa('0x1a1'),ut['buildObj'](_0x4711fa,_0xe5aa('0x1a2')));_0x2607e6=_0x1e2230[_0xe5aa('0x189')];_0x55926e=_0x1e2230[_0xe5aa('0xcd')];hopperUtils['createHistory'](_0x5bf5b5)[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x1a3')));if(_0x182ee0[_0xe5aa('0x186')](0x5,_0x4711fa,_0x1e2230)&&!_0x444bca){if(_0x5bf5b5[_0xe5aa('0x119')]>=_0x1e2230[_0xe5aa('0x1a4')]){_0x182ee0[_0xe5aa('0x128')](_0x5bf5b5,_0x204923,_0x696b4b,_0xe5aa('0x1a5'));}else{_0x182ee0[_0xe5aa('0x11e')](_0x5bf5b5,_0x204923,_0x696b4b,_0xe5aa('0x1a5'));}}break;case'8':_0x1e2230[_0xe5aa('0x1a6')]+=0x1;_0x5bf5b5[_0xe5aa('0xc7')]=0x8;_0x5bf5b5[_0xe5aa('0x6c')]='Congestion';_0x5bf5b5[_0xe5aa('0x11a')]+=0x1;_0x5bf5b5[_0xe5aa('0xe0')]+=0x1;_0x2607e6=_0x1e2230[_0xe5aa('0x18c')];_0x55926e=_0x1e2230[_0xe5aa('0xcd')];ami[_0xe5aa('0x10e')]('custom:agentcongestion',ut[_0xe5aa('0x10f')](_0x4711fa,'congestion'));hopperUtils[_0xe5aa('0xc2')](_0x5bf5b5)[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x1a7')));if(_0x182ee0[_0xe5aa('0x186')](0x8,_0x4711fa,_0x1e2230)&&!_0x444bca){if(_0x5bf5b5['countcongestionretry']>=_0x1e2230['dialCongestionMaxRetry']){_0x182ee0[_0xe5aa('0x128')](_0x5bf5b5,_0x204923,_0x696b4b,_0xe5aa('0x1a8'));}else{_0x182ee0[_0xe5aa('0x11e')](_0x5bf5b5,_0x204923,_0x696b4b,_0xe5aa('0x1a8'));}}break;case'11':_0x1e2230[_0xe5aa('0x1a9')]+=0x1;_0x5bf5b5[_0xe5aa('0xc7')]=0xb;_0x5bf5b5[_0xe5aa('0x6c')]=_0xe5aa('0xdd');_0x5bf5b5[_0xe5aa('0xdf')]+=0x1;_0x5bf5b5[_0xe5aa('0xe0')]+=0x1;_0x2607e6=_0x1e2230[_0xe5aa('0xe2')];_0x55926e=_0x1e2230[_0xe5aa('0xcd')];hopperUtils[_0xe5aa('0xc2')](_0x5bf5b5)[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0xe6')));if(_0x182ee0[_0xe5aa('0x186')](0xb,_0x4711fa,_0x1e2230)&&!_0x444bca){if(_0x5bf5b5[_0xe5aa('0xdf')]>=_0x1e2230[_0xe5aa('0x191')]){_0x182ee0[_0xe5aa('0x128')](_0x5bf5b5,_0x204923,_0x696b4b,_0xe5aa('0x1aa'));}else{_0x182ee0['stateGlobal'](_0x5bf5b5,_0x204923,_0x696b4b,'reason\x2011\x20abandoned');}}break;case'20':_0x1e2230['outboundRejectCallsDay']+=0x1;_0x5bf5b5[_0xe5aa('0xc7')]=0x14;_0x5bf5b5[_0xe5aa('0x6c')]='AgentReject';_0x5bf5b5[_0xe5aa('0x187')]+=0x1;_0x5bf5b5['countglobal']+=0x1;_0x2607e6=_0x1e2230[_0xe5aa('0x192')];_0x55926e=_0x1e2230['callAdditionalPhoneAfterMin'];ami[_0xe5aa('0x10e')](_0xe5aa('0x1ab'),ut[_0xe5aa('0x10f')](_0x4711fa,'agentreject'));hopperUtils['createHistory'](_0x5bf5b5)['catch'](loggerCatch(_0xe5aa('0x1ac')));if(_0x182ee0[_0xe5aa('0x186')](0x14,_0x4711fa,_0x1e2230)&&!_0x444bca){if(_0x5bf5b5[_0xe5aa('0x187')]>=_0x1e2230[_0xe5aa('0x1ad')]){_0x182ee0['createStateFinal'](_0x5bf5b5,_0x204923,_0x696b4b,'reason\x2020\x20agentreject');}else{_0x182ee0[_0xe5aa('0x11e')](_0x5bf5b5,_0x204923,_0x696b4b,_0xe5aa('0x1ae'));}}break;default:_0x1e2230['outboundUnknownCallsDay']+=0x1;_0x5bf5b5[_0xe5aa('0xc7')]=0xc;_0x5bf5b5[_0xe5aa('0x6c')]=_0x32b9f9['reason'];_0x2607e6=_0x1e2230[_0xe5aa('0x192')];_0x55926e=_0x1e2230[_0xe5aa('0xcd')];hopperUtils[_0xe5aa('0xc2')](_0x5bf5b5)[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x1af')));if(_0x182ee0[_0xe5aa('0x186')](_0x32b9f9['reason'],_0x4711fa,_0x1e2230)&&!_0x444bca){if(_0x5bf5b5[_0xe5aa('0x119')]+_0x5bf5b5[_0xe5aa('0x11a')]+_0x5bf5b5[_0xe5aa('0x11b')]+_0x5bf5b5['countnosuchnumberretry']+_0x5bf5b5[_0xe5aa('0xcc')]+_0x5bf5b5[_0xe5aa('0xdf')]+_0x5bf5b5[_0xe5aa('0x116')]+_0x5bf5b5[_0xe5aa('0x187')]>=_0x1e2230[_0xe5aa('0x11d')]){_0x182ee0['stateGlobal'](_0x5bf5b5,_0x204923,_0x696b4b,_0x32b9f9[_0xe5aa('0xbe')]);}else{_0x182ee0[_0xe5aa('0x128')](_0x5bf5b5,_0x204923,_0x696b4b,_0x32b9f9[_0xe5aa('0xbe')]);}}}})[_0xe5aa('0x3a')](function(){if(_0x444bca){hopperUtils[_0xe5aa('0xdb')](_0x5bf5b5,_0x2607e6,_0x55926e)[_0xe5aa('0x3a')](function(){return _0x204923(0x1);});}});});};Dialer['prototype'][_0xe5aa('0x11e')]=function(_0x4058bf,_0x104a51,_0x4d5f73,_0x1a0922){var _0x1597c8=new Final(_0x4058bf);_0x1597c8[_0xe5aa('0xc7')]=0xf;_0x1597c8[_0xe5aa('0x6c')]='Global';this[_0xe5aa('0x128')](_0x1597c8,_0x104a51,_0x4d5f73,_0x1a0922);};Dialer[_0xe5aa('0x1a')][_0xe5aa('0x128')]=function(_0x4ce8b0,_0x2ec1f4,_0x19006d,_0x5a6900){hopperUtils['moveContactManagedDialer'](_0x4ce8b0)[_0xe5aa('0x3a')](function(){return _0x2ec1f4(msgResponse(_0xe5aa('0x195'),_0xe5aa('0x104'),_0x5a6900));})['catch'](function(){return _0x19006d(msgResponse(_0xe5aa('0x1b0'),_0xe5aa('0x8c'),_0xe5aa('0x1b1')));});};Dialer[_0xe5aa('0x1a')]['predictive']=function(_0x4fb1cf){var _0x3ae8e9=_0x4fb1cf[_0xe5aa('0x1b2')]/0x64;var _0x579bd9=_0x4fb1cf[_0xe5aa('0xc5')]/(_0x4fb1cf[_0xe5aa('0xc5')]+_0x4fb1cf[_0xe5aa('0xbd')]);var _0x2177ad=Math[_0xe5aa('0x1b3')](_0x4fb1cf[_0xe5aa('0x1b4')]*(_0x4fb1cf[_0xe5aa('0x1b5')]/0x64));var _0x67e865=Math['round'](_0x4fb1cf[_0xe5aa('0x1b4')]*(_0x4fb1cf[_0xe5aa('0x1b6')]/0x64));var _0x2458a8=_0x4fb1cf['available']+_0x4fb1cf[_0xe5aa('0x1b7')];var _0x20783f=Math[_0xe5aa('0x1b8')](_0x4fb1cf[_0xe5aa('0x55')]*_0x4fb1cf[_0xe5aa('0x57')]*_0x4fb1cf[_0xe5aa('0x1b9')]*_0x4fb1cf[_0xe5aa('0x1ba')]);if(_['isUndefined'](_0x4fb1cf[_0xe5aa('0x1bb')])){if(!_[_0xe5aa('0x3b')](_0x4fb1cf[_0xe5aa('0x5d')])){_0x4fb1cf[_0xe5aa('0x5d')]=undefined;loggerPredictive[_0xe5aa('0x62')](_0xe5aa('0x1bc'),_0xe5aa('0x1bd'));}if(!_['isUndefined'](_0x4fb1cf[_0xe5aa('0x60')])){loggerPredictive['error'](_0xe5aa('0x1bc'),_0xe5aa('0x1be'));clearInterval(_0x4fb1cf[_0xe5aa('0x60')]);_0x4fb1cf['handlePredictive']=undefined;}_0x4fb1cf[_0xe5aa('0x1bb')]=moment()[_0xe5aa('0x40')](_0xe5aa('0xc1'));loggerPredictive['info'](_0x4fb1cf[_0xe5aa('0x41')],'collection\x20data\x20in\x20progressive\x20at',_0x4fb1cf[_0xe5aa('0x1bb')]);this[_0xe5aa('0xaf')](_0x4fb1cf,0x1);}else if(ifInterval(_0x4fb1cf[_0xe5aa('0x1bf')],_0x4fb1cf[_0xe5aa('0x1bb')])){this['handlePower'](_0x4fb1cf,0x1);loggerPredictiveCalls[_0xe5aa('0x44')](_0xe5aa('0x1c0'),_0x4fb1cf[_0xe5aa('0x1bb')],_0x4fb1cf[_0xe5aa('0x41')]);_0x4fb1cf[_0xe5aa('0x55')]=0x0;_0x4fb1cf[_0xe5aa('0xc6')]=0x0;}else if(_0x3ae8e9<_0x579bd9&&_0x4fb1cf[_0xe5aa('0x1c1')]===_0xe5aa('0x1c2')){clearPredictiveAttributes(_0x4fb1cf);loggerPredictive[_0xe5aa('0x44')](_0xe5aa('0x1c3'),_0xe5aa('0x1c4'),_0x579bd9,_0xe5aa('0x1bb'),_0x4fb1cf[_0xe5aa('0x41')]);}else if(_0x20783f<_0x4fb1cf[_0xe5aa('0xc6')]&&_0x4fb1cf['dialPredictiveOptimization']===_0xe5aa('0x1c2')){clearPredictiveAttributes(_0x4fb1cf);loggerPredictive[_0xe5aa('0x44')](_0xe5aa('0x1c5'),_0xe5aa('0x1c6'),_0x20783f,_0xe5aa('0x1c7'),_0x4fb1cf[_0xe5aa('0xc6')],_0xe5aa('0x1bb'),_0x4fb1cf[_0xe5aa('0x41')]);}else if(!ifInterval(_0x4fb1cf[_0xe5aa('0x1bf')],_0x4fb1cf[_0xe5aa('0x1bb')])&&_[_0xe5aa('0x3b')](_0x4fb1cf['startPredictive'])&&!_['isUndefined'](_0x4fb1cf[_0xe5aa('0x1bb')])){_0x4fb1cf['startPredictive']=moment()[_0xe5aa('0x40')](_0xe5aa('0xc1'));loggerPredictive['info'](_0x4fb1cf[_0xe5aa('0x41')],_0xe5aa('0x1c8'),_0x4fb1cf[_0xe5aa('0x5d')]);hopperUtils[_0xe5aa('0x1c9')](_0x4fb1cf[_0xe5aa('0x1bf')])[_0xe5aa('0x3a')](this[_0xe5aa('0x1ca')](_0x4fb1cf))[_0xe5aa('0x3a')](mergeDataErlangB(_0x4fb1cf))['then'](this['startMethodPredictive'](_0x4fb1cf))[_0xe5aa('0x9c')](loggerCatchPredictive('Predictive\x20after\x20first\x20interval',_0x4fb1cf));}else if(!ifInterval(_0x4fb1cf[_0xe5aa('0x1bf')],_0x4fb1cf['startPredictive'])){_0x4fb1cf['predictiveIntervalErlangCallsDroppedCalls']=0x0;_0x4fb1cf['startPredictive']=moment()[_0xe5aa('0x40')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive[_0xe5aa('0x44')](_0x4fb1cf['name'],_0xe5aa('0x1cb'),_0x4fb1cf['startPredictive']);clearInterval(_0x4fb1cf[_0xe5aa('0x60')]);_0x4fb1cf[_0xe5aa('0x60')]=undefined;hopperUtils[_0xe5aa('0x1c9')](_0x4fb1cf[_0xe5aa('0x1bf')])[_0xe5aa('0x3a')](this['getDataPredictive'](_0x4fb1cf))['then'](mergeDataErlangB(_0x4fb1cf))[_0xe5aa('0x3a')](this['startMethodPredictive'](_0x4fb1cf))[_0xe5aa('0x9c')](loggerCatchPredictive(_0xe5aa('0x1cc'),_0x4fb1cf));}else if(_0x4fb1cf[_0xe5aa('0x1b4')]&&_0x2458a8<_0x4fb1cf[_0xe5aa('0x1b4')]-_0x67e865){clearPredictiveAttributes(_0x4fb1cf);loggerPredictive[_0xe5aa('0x44')](_0x4fb1cf[_0xe5aa('0x41')],_0xe5aa('0x1cd'),_0x2458a8,_0xe5aa('0x1ce'),_0x4fb1cf[_0xe5aa('0x1b4')],'-',_0x67e865,'=',_0x4fb1cf[_0xe5aa('0x1b4')]-_0x67e865,')');}else if(_0x4fb1cf['predictiveIntervalAvailable']&&_0x2458a8>_0x4fb1cf[_0xe5aa('0x1b4')]+_0x2177ad){clearPredictiveAttributes(_0x4fb1cf);loggerPredictive[_0xe5aa('0x44')](_0x4fb1cf[_0xe5aa('0x41')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x2458a8,_0xe5aa('0x1cf'),_0x4fb1cf[_0xe5aa('0x1b4')],'+',_0x2177ad,'=',_0x4fb1cf['predictiveIntervalAvailable']+_0x2177ad,')');}};Dialer[_0xe5aa('0x1a')][_0xe5aa('0x1ca')]=function(_0xfd75b8){var _0x2824a9=this;return function(_0x432177){return new Promise(function(_0x3b771e,_0x453e3e){_[_0xe5aa('0x5a')](_0xfd75b8,_0x432177[0x0]);if(checkGetDataPredictive(_0x432177[0x0])){var _0x133c99=_0xfd75b8['predictiveIntervalAvailable']=_0xfd75b8['talking']+_0xfd75b8[_0xe5aa('0x139')];var _0x15be73=_0xfd75b8['dialPredictiveInterval']*0x3c;var _0x2e2180=_0x432177[0x0][_0xe5aa('0x4f')]+_0x432177[0x0][_0xe5aa('0x4d')];var _0x5eb493=(_0x432177[0x0]['predictiveIntervalAnsweredCalls']+_0x432177[0x0][_0xe5aa('0x4a')]+_0x432177[0x0][_0xe5aa('0x4c')])/_0x432177[0x0][_0xe5aa('0x46')];_0xfd75b8['predictiveIntervalHitRate']=_0x5eb493>0x0?_0x5eb493:0x1;switch(_0xfd75b8[_0xe5aa('0x1c1')]){case _0xe5aa('0x1c2'):var _0x3c09bc=_0xfd75b8['dialPredictiveOptimizationPercentage']/0x64;return _0x2824a9[_0xe5aa('0x1d0')](_0x133c99,_0x15be73,_0x2e2180,_0x5eb493,_0x3c09bc)[_0xe5aa('0x3a')](function(_0x20865b){return _0x3b771e(_0x20865b);});case _0xe5aa('0x1d1'):var _0x507ee7=_0xfd75b8[_0xe5aa('0x1b2')]/0x64;return _0x2824a9[_0xe5aa('0x1d2')](_0x133c99,_0x15be73,_0x2e2180,_0x5eb493,_0x507ee7)[_0xe5aa('0x3a')](function(_0x555899){return _0x3b771e(_0x555899);});default:return _0x453e3e(msgResponse('[getDataPredictive]','Failure',_0xe5aa('0x1d3')));}}else{return _0x453e3e(msgResponse(_0xe5aa('0x1d4'),'Failure',_0xe5aa('0x1d5')));}});};};Dialer['prototype']['getDataPredictiveOld']=function(_0x114e38){var _0x2f8a19=this;return function(_0x11de0f){return new Promise(function(_0x2ecfca,_0xb88aed){_[_0xe5aa('0x5a')](_0x114e38,_0x11de0f[0x0]);if(checkGetDataPredictive(_0x11de0f[0x0])){loggerPredictive['info'](JSON[_0xe5aa('0x72')](_0x11de0f[0x0]));if(_0x114e38[_0xe5aa('0x1c1')]===_0xe5aa('0x1c2')){return _0x2f8a19[_0xe5aa('0x14b')](_0x114e38['id'])['then'](function(_0x56363f){var _0x4fffae=_0x114e38['loggedIn']-_0x56363f[0x0][_0xe5aa('0x1d6')];var _0x2cfdf8=_0x114e38[_0xe5aa('0x1bf')]*0x3c;var _0x15947c=_0x11de0f[0x0][_0xe5aa('0x4f')]+_0x11de0f[0x0][_0xe5aa('0x4d')];var _0x5e518f=(_0x11de0f[0x0][_0xe5aa('0x48')]+_0x11de0f[0x0][_0xe5aa('0x4a')]+_0x11de0f[0x0][_0xe5aa('0x4c')])/_0x11de0f[0x0]['predictiveIntervalTotalCalls'];var _0x5a5be2=_0x114e38[_0xe5aa('0x1b2')]/0x64;_0x114e38[_0xe5aa('0x1d7')]=_0x56363f[0x0][_0xe5aa('0x1d6')]||0x0;_0x114e38['predictiveIntervalHitRate']=_0x5e518f>0x0?_0x5e518f:0x1;return _0x2f8a19['abandonmentRate'](_0x4fffae,_0x2cfdf8,_0x15947c,_0x5e518f,_0x5a5be2);})[_0xe5aa('0x3a')](function(_0x3ee0f8){return _0x2ecfca(_0x3ee0f8);})['catch'](function(_0x56dbd3){return _0xb88aed(msgResponse('[CatchErlangB]',_0xe5aa('0x8c'),JSON[_0xe5aa('0x72')](_0x56dbd3)));});}if(_0x114e38[_0xe5aa('0x1c1')]===_0xe5aa('0x1d1')){return _0x2f8a19[_0xe5aa('0x14b')](_0x114e38['id'])[_0xe5aa('0x3a')](function(_0x4b5446){var _0x52cbd9=_0x114e38[_0xe5aa('0x1d8')]-_0x4b5446[0x0]['outboundQueuePauses'];var _0x5eb6f7=_0x114e38[_0xe5aa('0x1bf')]*0x3c;var _0x2005cb=_0x11de0f[0x0][_0xe5aa('0x4f')]+_0x11de0f[0x0][_0xe5aa('0x4d')];var _0x273ed2=(_0x11de0f[0x0][_0xe5aa('0x48')]+_0x11de0f[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x11de0f[0x0][_0xe5aa('0x4c')])/_0x11de0f[0x0][_0xe5aa('0x46')];var _0x106501=_0x114e38['dialPredictiveOptimizationPercentage']/0x64;_0x114e38[_0xe5aa('0x1d7')]=_0x4b5446[0x0][_0xe5aa('0x1d6')]||0x0;_0x114e38[_0xe5aa('0x1b9')]=_0x273ed2>0x0?_0x273ed2:0x1;return _0x2f8a19[_0xe5aa('0x1d2')](_0x52cbd9,_0x5eb6f7,_0x2005cb,_0x273ed2,_0x106501);})[_0xe5aa('0x3a')](function(_0x3c9624){return _0x2ecfca(_0x3c9624);})['catch'](function(_0x1fad59){return _0xb88aed(msgResponse('[CatchErlangB]',_0xe5aa('0x8c'),JSON[_0xe5aa('0x72')](_0x1fad59)));});}}else{return _0xb88aed(msgResponse('[getDataPredictive]',_0xe5aa('0x8c'),_0xe5aa('0x1d5')));}});};};Dialer[_0xe5aa('0x1a')][_0xe5aa('0x1d9')]=function(_0x30bf3e){var _0x133949=this;return function(){var _0x1f1bc8=0x0;var _0x3930aa=Math[_0xe5aa('0x1b8')](_0x30bf3e[_0xe5aa('0x56')]*0x3e8);if(_0x3930aa>0x0){_0x3930aa=_0x3930aa<0x64?0x64:_0x3930aa;loggerPredictive['info'](_0x30bf3e[_0xe5aa('0x41')],'one\x20call\x20every:',_0x3930aa,_0xe5aa('0x1da'));_0x30bf3e[_0xe5aa('0x60')]=setInterval(function(){_0x133949[_0xe5aa('0x60')](_0x30bf3e);loggerPredictiveCalls[_0xe5aa('0x44')](_0xe5aa('0x1db'),_0x1f1bc8+=0x1);},_0x3930aa);}else{loggerPredictive[_0xe5aa('0x44')](_0x30bf3e[_0xe5aa('0x41')],'fail\x20to\x20scheduled\x20calls');}};};Dialer[_0xe5aa('0x1a')][_0xe5aa('0x1dc')]=function(_0x3d18fb,_0x542b11){var _0x4f4622=this;return function(_0x788c73){if(_['isEmpty'](_0x788c73)){if(_[_0xe5aa('0xef')](_0x542b11['UserId'])||!_0x542b11[_0xe5aa('0x1dd')]){if(_0x3d18fb[_0xe5aa('0xad')]===_0xe5aa('0x9')){_0x3d18fb[_0xe5aa('0x6f')]=_[_0xe5aa('0x3b')](_0x3d18fb['queueStatusComplete'])?!![]:_0x3d18fb['queueStatusComplete'];var _0x2c66a4=uuid['v4']();_0x4f4622[_0xe5aa('0xe7')][_0x2c66a4]=new Action(_0x3d18fb,_0x542b11,_0x2c66a4);loggerBooked[_0xe5aa('0x44')]('[booked][checkContactBlack]',_0x2c66a4,'queueStatusComplete:\x20',JSON[_0xe5aa('0x72')](_0x3d18fb[_0xe5aa('0x6f')]),_0xe5aa('0x1de'),_0x3d18fb[_0xe5aa('0x41')]);if(_0x3d18fb['queueStatusComplete']){_0x3d18fb[_0xe5aa('0x6f')]=![];_0x4f4622[_0xe5aa('0x25')][_0x4f4622['actions'][_0x2c66a4][_0xe5aa('0xb7')]]=[];ami['Action']({'actionid':_0x2c66a4,'action':_0xe5aa('0x1df'),'queue':_0x3d18fb['name']})[_0xe5aa('0x9c')](function(){_0x4f4622[_0xe5aa('0xba')](_0x3d18fb);hopperUtils[_0xe5aa('0xd1')]({'active':![],'ContactId':_0x4f4622[_0xe5aa('0xe7')][_0x2c66a4][_0xe5aa('0xe4')],'ListId':_0x4f4622[_0xe5aa('0xe7')][_0x2c66a4][_0xe5aa('0xd4')],'VoiceQueueId':_0x4f4622[_0xe5aa('0xe7')][_0x2c66a4][_0xe5aa('0xd5')]||undefined,'CampaignId':_0x4f4622['actions'][_0x2c66a4]['CampaignId']||undefined})[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x1e0')));delete _0x4f4622[_0xe5aa('0xe7')][_0x2c66a4];});}else{loggerBooked[_0xe5aa('0x44')](_0xe5aa('0x1e1'),JSON[_0xe5aa('0x72')](_0x3d18fb[_0xe5aa('0x6f')]),_0xe5aa('0x1de'),_0x3d18fb[_0xe5aa('0x41')]);_0x4f4622['updateOriginated'](_0x3d18fb);hopperUtils['rescheduleContact']({'active':![],'ContactId':_0x4f4622['actions'][_0x2c66a4][_0xe5aa('0xe4')],'ListId':_0x4f4622[_0xe5aa('0xe7')][_0x2c66a4]['ListId'],'VoiceQueueId':_0x4f4622[_0xe5aa('0xe7')][_0x2c66a4][_0xe5aa('0xd5')]||undefined,'CampaignId':_0x4f4622['actions'][_0x2c66a4][_0xe5aa('0xd6')]||undefined})[_0xe5aa('0x9c')](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x4f4622[_0xe5aa('0xe7')][_0x2c66a4];}}else{return _0x4f4622[_0xe5aa('0x155')](_0x3d18fb,_0x542b11);}}else{if(utils[_0xe5aa('0x5b')](undefined,_0x542b11[_0xe5aa('0x1e2')])<_0x3d18fb[_0xe5aa('0x1e3')]*0x3c){if(_0x542b11[_0xe5aa('0x145')]&&!_0x542b11[_0xe5aa('0x145')][_0xe5aa('0x1e4')]){_0x4f4622[_0xe5aa('0xf2')][_0xe5aa('0xf3')](_0x542b11['id'])[_0xe5aa('0x1d')](function(){_0x4f4622[_0xe5aa('0xba')](_0x3d18fb);});}else{hopperUtils[_0xe5aa('0x1e5')]({'active':![]},_0x542b11['id'],0x1)[_0xe5aa('0x1d')](function(){_0x4f4622[_0xe5aa('0xba')](_0x3d18fb);});}}else{_0x3d18fb[_0xe5aa('0x1e6')]+=0x1;_0x4f4622[_0xe5aa('0xba')](_0x3d18fb);if(_0x3d18fb[_0xe5aa('0x1e7')]){hopperUtils['rescheduleContact']({'active':![],'recallme':![],'UserId':null,'ContactId':_0x542b11[_0xe5aa('0xe4')],'ListId':_0x542b11['ListId'],'VoiceQueueId':_0x542b11[_0xe5aa('0xd5')]||undefined,'CampaignId':_0x542b11[_0xe5aa('0xd6')]||undefined})[_0xe5aa('0x9c')](loggerCatch('[rescheduleContact][dialRecallInQueue]'));hopperUtils['createHistory'](createObjHistory(_0x3d18fb,_0x542b11,utils[_0xe5aa('0x67')][_0xe5aa('0x1e8')],0x17,_0xe5aa('0x1e9')))[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x1ea')));}else{_0x4f4622[_0xe5aa('0x111')](createObjHistory(_0x3d18fb,_0x542b11,utils[_0xe5aa('0x67')][_0xe5aa('0x1eb')],0x16,_0xe5aa('0x1ec')),_0xe5aa('0x1ed'),'[Originate][HistoryRecallClose]');}}}}else{_0x3d18fb[_0xe5aa('0x1ee')]+=0x1;_0x4f4622[_0xe5aa('0x111')](createObjHistory(_0x3d18fb,_0x542b11,utils['CAMPAIGN_STATUS']['BLACKLIST'],0xd,_0xe5aa('0x1ef')),'[Originate][historyBlacklist]',_0xe5aa('0x1f0'));throw _0xe5aa('0x1f1');}};};Dialer[_0xe5aa('0x1a')]['handleIvr']=function(_0x24158f){var _0x3aebd3=this;var _0x225a3d=_0x24158f['limitCalls']-_0x24158f[_0xe5aa('0x7c')];emitCampaignSummary(_0x24158f);if(_0x225a3d>0x0&&_0x24158f[_0xe5aa('0x65')]==0x0){if(_0x225a3d>this['maxNumberOriginate']){_0x225a3d=this['maxNumberOriginate'];}_0x24158f[_0xe5aa('0x65')]=0x1;hopperUtils[_0xe5aa('0x1f2')](_0x24158f,_0x225a3d)['then'](function(_0x3a5eab){_0x24158f['temp']=0x0;if(_0x3a5eab){if(!utils[_0xe5aa('0x1f3')](_0x3a5eab)){_0x24158f[_0xe5aa('0x66')]=utils[_0xe5aa('0x67')]['NO_AVAILABLE_CONTACTS'];logger[_0xe5aa('0x44')](_0xe5aa('0x1f4')+_0x24158f[_0xe5aa('0x41')]);}else{_0x24158f[_0xe5aa('0x7c')]+=_0x3a5eab[_0xe5aa('0x94')];_0x24158f[_0xe5aa('0x66')]=utils['CAMPAIGN_STATUS'][_0xe5aa('0x1f5')];for(var _0x36cb71=0x0;_0x36cb71<_0x3a5eab[_0xe5aa('0x94')];_0x36cb71+=0x1){_0x24158f[_0xe5aa('0x1f6')]+=0x1;if(_[_0xe5aa('0xef')](_0x3a5eab[_0x36cb71])||_[_0xe5aa('0xef')](_0x3a5eab[_0x36cb71]['Contact'])||_[_0xe5aa('0xef')](_0x3a5eab[_0x36cb71][_0xe5aa('0x158')])){_0x3aebd3['emptyContact'](_0xe5aa('0x1f7'),_0x24158f,_0x3a5eab[_0x36cb71]);}else{hopperUtils[_0xe5aa('0x1f8')](_[_0xe5aa('0x73')](_0x3a5eab[_0x36cb71],[_0xe5aa('0xd6'),_0xe5aa('0x158')]))['then'](_0x3aebd3[_0xe5aa('0x1dc')](_0x24158f,_0x3a5eab[_0x36cb71]))[_0xe5aa('0x9c')](_0x3aebd3[_0xe5aa('0x1f9')](_0xe5aa('0x1fa'),_0x24158f));}}}}})[_0xe5aa('0x9c')](loggerGetContactDialer(_0xe5aa('0x1fb'),_0x24158f,_0x225a3d));}};Dialer['prototype']['handlePower']=function(_0x283458,_0x444d20){var _0x58b212=this;var _0x22f762=[];if(_0x444d20<0x1||_0x283458['dialMethod']==='booked'){_0x444d20=0x1;}var _0x418c50=Math[_0xe5aa('0x1b8')](_0x283458[_0xe5aa('0x139')]*_0x444d20)-_0x283458[_0xe5aa('0x7c')];if(_0x283458[_0xe5aa('0x1fc')]>0x0){var _0x2bb695=_0x283458[_0xe5aa('0x1fc')]-_0x283458[_0xe5aa('0x7c')]-_0x283458[_0xe5aa('0x1b7')]-_0x283458[_0xe5aa('0x13b')];if(_0x418c50>_0x2bb695){_0x418c50=_0x2bb695;}}if(_0x418c50>0x0&&_0x283458[_0xe5aa('0x65')]==0x0){if(_0x283458[_0xe5aa('0xad')]===_0xe5aa('0x9')){_0x418c50=0x1;}if(_0x418c50>this['maxNumberOriginate']){_0x418c50=this[_0xe5aa('0x23')];}for(var _0x1f5dfe in this['agents']){if(typeof this['agents'][_0x1f5dfe]!==_0xe5aa('0xa6')){if(this[_0xe5aa('0x21')][_0x1f5dfe][_0xe5aa('0xc7')]===_0xe5aa('0x1fd')&&this['agents'][_0x1f5dfe][_0xe5aa('0x84')]===_0xe5aa('0x83')){_0x22f762[_0xe5aa('0x95')](this['agents'][_0x1f5dfe]['id']);}}}_0x283458[_0xe5aa('0x65')]=0x1;hopperUtils[_0xe5aa('0x1fe')](_0x283458,_0x22f762,_0x418c50)[_0xe5aa('0x3a')](function(_0x1890d8){_0x283458['temp']=0x0;if(_0x1890d8){if(!utils[_0xe5aa('0x1f3')](_0x1890d8)){hopperUtils[_0xe5aa('0x1ff')](_0x283458)[_0xe5aa('0x3a')](sendMessageReschedule(_0x283458))[_0xe5aa('0x9c')](loggerCatch('[countReScheduled]\x20'));}else{_0x283458['originated']+=_0x1890d8[_0xe5aa('0x94')];_0x283458[_0xe5aa('0x66')]=_0x283458[_0xe5aa('0xad')]===_0xe5aa('0x9')?utils['CAMPAIGN_STATUS']['ACTIVE']:utils[_0xe5aa('0x67')]['RUNNING'];for(var _0x5965c0=0x0;_0x5965c0<_0x1890d8[_0xe5aa('0x94')];_0x5965c0+=0x1){if(_[_0xe5aa('0xef')](_0x1890d8[_0x5965c0])||_[_0xe5aa('0xef')](_0x1890d8[_0x5965c0]['Contact'])||_[_0xe5aa('0xef')](_0x1890d8[_0x5965c0][_0xe5aa('0x158')])){_0x58b212[_0xe5aa('0x14f')](_0xe5aa('0x1f7'),_0x283458,_0x1890d8[_0x5965c0]);}else{hopperUtils[_0xe5aa('0x200')](_['pick'](_0x1890d8[_0x5965c0],[_0xe5aa('0xd5'),_0xe5aa('0x158')]))[_0xe5aa('0x3a')](_0x58b212[_0xe5aa('0x1dc')](_0x283458,_0x1890d8[_0x5965c0]))[_0xe5aa('0x9c')](_0x58b212[_0xe5aa('0x1f9')](_0xe5aa('0x1f7'),_0x283458));}}}}})['catch'](loggerGetContactDialer('[getContactDialer2]',_0x283458,_0x418c50));}};Dialer[_0xe5aa('0x1a')]['handlePredictive']=function(_0x451d74){if(_0x451d74[_0xe5aa('0x1fc')]>0x0){var _0x5690c0=_0x451d74['dialLimitQueue']-_0x451d74[_0xe5aa('0x7c')]-_0x451d74[_0xe5aa('0x1b7')];if(_0x5690c0>0x0&&_0x451d74[_0xe5aa('0x65')]==0x0){this[_0xe5aa('0x201')](_0x451d74);}else{loggerPredictiveCalls['info'](_0xe5aa('0x202'));}}else{this[_0xe5aa('0x201')](_0x451d74);}};Dialer[_0xe5aa('0x1a')]['tryOriginatePredictive']=function(_0x591107){var _0x50092d=this;var _0x3ebe63=[];_0x591107[_0xe5aa('0x7c')]+=0x1;for(var _0x1d2b6e in this['agents']){if(typeof this[_0xe5aa('0x21')][_0x1d2b6e]!=='undefined'){if(this[_0xe5aa('0x21')][_0x1d2b6e][_0xe5aa('0xc7')]===_0xe5aa('0x1fd')&&this[_0xe5aa('0x21')][_0x1d2b6e][_0xe5aa('0x84')]===_0xe5aa('0x83')){_0x3ebe63[_0xe5aa('0x95')](this[_0xe5aa('0x21')][_0x1d2b6e]['id']);}}}_0x591107[_0xe5aa('0x65')]=0x1;return this[_0xe5aa('0x1fe')](_0x591107['id'],_0x3ebe63,0x1,_0x591107[_0xe5aa('0x203')],_0x591107)[_0xe5aa('0x3a')](function(_0x129a79){_0x591107['temp']=0x1;if(_0x129a79){if(!utils['checkContactEmpty'](_0x129a79)){utils[_0xe5aa('0x64')](_0x591107,0x1,0x0);return hopperUtils[_0xe5aa('0x1ff')](_0x591107)[_0xe5aa('0x3a')](sendMessageReschedule(_0x591107))[_0xe5aa('0x9c')](loggerCatch(_0xe5aa('0x204')));}else{_0x591107[_0xe5aa('0x66')]=utils[_0xe5aa('0x67')][_0xe5aa('0x1f5')];if(_[_0xe5aa('0xef')](_0x129a79[0x0])||_['isNil'](_0x129a79[0x0][_0xe5aa('0x173')])||_[_0xe5aa('0xef')](_0x129a79[0x0]['phone'])){_0x50092d[_0xe5aa('0x14f')](_0xe5aa('0x1f7'),_0x591107,_0x129a79[0x0]);}else{return hopperUtils[_0xe5aa('0x200')](_[_0xe5aa('0x73')](_0x129a79[0x0],['VoiceQueueId',_0xe5aa('0x158')]))[_0xe5aa('0x3a')](_0x50092d['checkContactBlack'](_0x591107,_0x129a79[0x0]))['catch'](_0x50092d[_0xe5aa('0x1f9')](_0xe5aa('0x205'),_0x591107));}}}})['catch'](loggerGetContactDialer(_0xe5aa('0x206'),_0x591107,0x1));};Dialer[_0xe5aa('0x1a')][_0xe5aa('0x1d0')]=function(_0x467cf,_0x309f23,_0x3587e3,_0x4aaf4c,_0x3c400f,_0x4ce6c2){loggerPredictive[_0xe5aa('0x44')](_0xe5aa('0x207'));loggerPredictive[_0xe5aa('0x44')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x467cf);loggerPredictive[_0xe5aa('0x44')](_0xe5aa('0x208'),_0x309f23);loggerPredictive['info']('Ts:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x3587e3);loggerPredictive['info']('P:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x4aaf4c);loggerPredictive['info'](_0xe5aa('0x209'),_0x3c400f);loggerPredictive[_0xe5aa('0x44')](_0xe5aa('0x50'));return new Promise(function(_0x1d8662,_0x33b001){if(_0x467cf<=0x0||isNaN(_0x467cf)){return _0x33b001(msgResponse(_0xe5aa('0x20a'),_0xe5aa('0x80'),_0xe5aa('0x20b')+_0x467cf));}if(_0x3587e3<=0x0||isNaN(_0x3587e3)){return _0x33b001(msgResponse(_0xe5aa('0x20a'),_0xe5aa('0x80'),_0xe5aa('0x20c')+_0x3587e3));}if(_0x4aaf4c<=0x0||isNaN(_0x4aaf4c)){return _0x33b001(msgResponse(_0xe5aa('0x20a'),_0xe5aa('0x80'),'p\x20=\x20'+_0x4aaf4c));}if(_0x309f23<=0x0||isNaN(_0x309f23)){return _0x33b001(msgResponse('[abandonmentRate]','Error',_0xe5aa('0x20d')+_0x309f23));}if(_0x3c400f<=0x0||isNaN(_0x3c400f)){return _0x33b001(msgResponse(_0xe5aa('0x20a'),_0xe5aa('0x80'),_0xe5aa('0x20e')+_0x3c400f));}_0x4ce6c2=_0x4ce6c2||0x0;var _0xbebd83=0x1/_0x3587e3;var _0x50a4dc=0x0;var _0x3090dc=0x0;var _0x1ff1d7=0x0;var _0x51f369=0x0;for(var _0x3fa712=0x0;_0x1ff1d7<_0x3c400f;_0x3fa712+=0x1){_0x3090dc=_0x3fa712/_0x309f23;_0x50a4dc=(_0x4aaf4c*_0x3090dc+_0x4ce6c2)/_0xbebd83;_0x1ff1d7=utils[_0xe5aa('0x20f')](_0x50a4dc,_0x467cf);_0x51f369=_0x50a4dc/_0x467cf*(0x1-utils[_0xe5aa('0x20f')](_0x50a4dc,_0x467cf));}return _0x1d8662({'erlangCalls':_0x3fa712,'erlangCallToSecond':_0x309f23/_0x3fa712,'erlangAbandonmentRate':_0x1ff1d7,'erlangBusyFactor':_0x51f369});});};Dialer[_0xe5aa('0x1a')]['busyFactor']=function(_0x73915e,_0x24b6b1,_0x54daed,_0x1fe2b4,_0x281bc6,_0x4aa4b3){loggerPredictive['info']('----\x20Agent\x20Busy\x20Factor\x20----');loggerPredictive['info'](_0xe5aa('0x210'),_0x73915e);loggerPredictive[_0xe5aa('0x44')](_0xe5aa('0x208'),_0x24b6b1);loggerPredictive['info'](_0xe5aa('0x211'),_0x54daed);loggerPredictive['info'](_0xe5aa('0x212'),_0x1fe2b4);loggerPredictive[_0xe5aa('0x44')](_0xe5aa('0x213'),_0x281bc6);loggerPredictive[_0xe5aa('0x44')](_0xe5aa('0x50'));return new Promise(function(_0x2771fc,_0x1f2eb6){if(_0x73915e<=0x0||isNaN(_0x73915e)){return _0x1f2eb6(msgResponse(_0xe5aa('0x214'),_0xe5aa('0x80'),_0xe5aa('0x20b')+_0x73915e));}if(_0x54daed<=0x0||isNaN(_0x54daed)){return _0x1f2eb6(msgResponse(_0xe5aa('0x214'),'Error',_0xe5aa('0x20c')+_0x54daed));}if(_0x1fe2b4<=0x0||isNaN(_0x1fe2b4)){return _0x1f2eb6(msgResponse(_0xe5aa('0x214'),_0xe5aa('0x80'),'p\x20=\x20'+_0x1fe2b4));}if(_0x24b6b1<=0x0||isNaN(_0x24b6b1)){return _0x1f2eb6(msgResponse(_0xe5aa('0x214'),'Error',_0xe5aa('0x20d')+_0x24b6b1));}if(_0x281bc6<=0x0||isNaN(_0x281bc6)){return _0x1f2eb6(msgResponse(_0xe5aa('0x214'),_0xe5aa('0x80'),_0xe5aa('0x215')+_0x281bc6));}_0x4aa4b3=_0x4aa4b3||0x0;var _0x243f82=0x1/_0x54daed;var _0x1f3f44=0x0;var _0x253a4b=0x0;var _0x4d2c2d=0x0;var _0x128456=0x0;for(var _0x93f61b=0x0;_0x128456<_0x281bc6;_0x93f61b+=0x1){_0x253a4b=_0x93f61b/_0x24b6b1;_0x1f3f44=(_0x1fe2b4*_0x253a4b+_0x4aa4b3)/_0x243f82;_0x4d2c2d=utils[_0xe5aa('0x20f')](_0x1f3f44,_0x73915e);_0x128456=_0x1f3f44/_0x73915e*(0x1-utils[_0xe5aa('0x20f')](_0x1f3f44,_0x73915e));}return _0x2771fc({'erlangCalls':_0x93f61b,'erlangCallToSecond':_0x24b6b1/_0x93f61b,'erlangAbandonmentRate':_0x4d2c2d,'erlangBusyFactor':_0x128456});});};module['exports']=Dialer;