Built motion from commit 9d0783e6.|2.6.13

[motion2.git] / server / services / ami / dialer / index.js

// *************************************************************************
// *                                                                       *
// * xCALLY Motion -  The Omnichannel Contact Center                       *
// * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * Email: info@xcally.com                                                *
// * Website: https://www.xcally.com                                       *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * The SOFTWARE PRODUCT is protected by copyright laws and international *
// * copyright treaties, as well as other intellectual property laws and   *
// * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
// *                                                                       *
// *************************************************************************
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_0x1a0a75=function(_0x35c591){while(--_0x35c591){_0x4959ef['push'](_0x4959ef['shift']());}};_0x1a0a75(++_0x488560);}(_0x417b,0x13d));var _0xb417=function(_0x5aa9df,_0x3b6e4a){_0x5aa9df=_0x5aa9df-0x0;var _0x5889cb=_0x417b[_0x5aa9df];return _0x5889cb;};'use strict';var util=require('util');var _=require(_0xb417('0x0'));var uuid=require(_0xb417('0x1'));var moment=require('moment');var rr=require('rr');var Redis=require('ioredis');var utils=require(_0xb417('0x2'));var hopperUtils=require(_0xb417('0x3'));var ut=require(_0xb417('0x4'));var config=require(_0xb417('0x5'));var logger=require('../../../config/logger')(_0xb417('0x6'));var loggerBooked=require(_0xb417('0x7'))('booked');var loggerPredictive=require(_0xb417('0x7'))(_0xb417('0x8'));var loggerPredictiveCalls=require(_0xb417('0x7'))(_0xb417('0x9'));var loggerSyncQueueSummary=require('../../../config/logger')('syncQueueSummary');var ami=require('../ami');config[_0xb417('0xa')]=_[_0xb417('0xb')](config[_0xb417('0xa')],{'host':_0xb417('0xc'),'port':0x18eb});var io=require(_0xb417('0xd'))(new Redis(config['redis']));var cmHopper=require('../rpc/cmHopper');var voiceQueueRt=require('../rpc/voiceQueueRt');var RpcSetting=require(_0xb417('0xe'));var Interval=require(_0xb417('0xf'));var Action=require(_0xb417('0x10'));var History=require(_0xb417('0x11'));var Final=require(_0xb417('0x12'));var AgentComplete=require(_0xb417('0x13'));var QueueCallerAbandon=require(_0xb417('0x14'));var Hangup=require(_0xb417('0x15'));var ipAgi=process[_0xb417('0x16')][_0xb417('0x17')]||_0xb417('0x18');var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0xb417('0x19')][_0xb417('0x1a')]=function(_0x336b95){this[_0xb417('0x1b')]=this['tail']?this[_0xb417('0x1b')]['finally'](_0x336b95):_0x336b95();};function Dialer(_0x32ac52,_0x188646){this['sequence']=new Sequence();this[_0xb417('0x1c')]=_0x188646;this[_0xb417('0x1d')]=_0x32ac52[_0xb417('0x1d')];this[_0xb417('0x1e')]=_0x32ac52[_0xb417('0x1e')];this['agents']=_0x32ac52[_0xb417('0x1f')];this[_0xb417('0x20')]=_0x32ac52[_0xb417('0x20')];this[_0xb417('0x21')]=config[_0xb417('0x21')]||0x2;this[_0xb417('0x22')]={};this['actions']={};this[_0xb417('0x23')]={};this[_0xb417('0x24')]={};this['optionPredictive']={};this[_0xb417('0x25')]={};this[_0xb417('0x26')]={};this[_0xb417('0x27')]={};this['queueBooked']={};this['queueBookedRR']={};this['queuesSummary']={};ami['on']('agentconnect',this[_0xb417('0x28')][_0xb417('0x29')](this));ami['on'](_0xb417('0x2a'),this[_0xb417('0x2b')][_0xb417('0x29')](this));ami['on'](_0xb417('0x2c'),this[_0xb417('0x2d')][_0xb417('0x29')](this));ami['on'](_0xb417('0x2e'),this[_0xb417('0x2f')][_0xb417('0x29')](this));ami['on'](_0xb417('0x30'),this['syncQueueSummary'][_0xb417('0x29')](this));ami['on'](_0xb417('0x31'),this[_0xb417('0x32')][_0xb417('0x29')](this));ami['on'](_0xb417('0x33'),this[_0xb417('0x34')]['bind'](this));ami['on']('newexten',this[_0xb417('0x35')][_0xb417('0x29')](this));ami['on'](_0xb417('0x36'),this[_0xb417('0x37')]['bind'](this));ami['on'](_0xb417('0x38'),this['syncQueueMember'][_0xb417('0x29')](this));ami['on'](_0xb417('0x39'),this[_0xb417('0x3a')][_0xb417('0x29')](this));this[_0xb417('0x3b')]();this[_0xb417('0x3c')]();RpcSetting['getSettings']()[_0xb417('0x3d')](function(_0x30c0a1){previewRecallmeReminderInterval=_0x30c0a1[_0xb417('0x3e')];});}function isNotNull(_0x2ed226){return _0x2ed226!==null&&!_[_0xb417('0x3f')](_0x2ed226);}function msgResponse(_0xdf6da,_0x16e926,_0x5c5679){return{'action':_0xdf6da,'response':_0x16e926,'message':_0x5c5679,'stack':_0x5c5679};}function emit(_0x3b4322,_0x114d43,_0x19397a){io['to'](_0x3b4322)[_0xb417('0x40')](_0x114d43,_0x19397a);}function emitOutboundVoiceQueueSummary(_0x709563){if(_0x709563[_0xb417('0x41')]===_0xb417('0x42')){logger[_0xb417('0x43')](_0xb417('0x44'),util[_0xb417('0x45')](_0x709563,{'showHidden':![],'depth':null}));emit(util[_0xb417('0x46')](_0xb417('0x47'),_0x709563[_0xb417('0x48')]),_0xb417('0x49'),_0x709563);}}function checkGetDataPredictive(_0x5e3bd9){if(isNotNull(_0x5e3bd9)&&!_[_0xb417('0x4a')](_0x5e3bd9)){loggerPredictive['info'](_0xb417('0x4b'));loggerPredictive[_0xb417('0x4c')](_0xb417('0x4d'),_0x5e3bd9[_0xb417('0x4e')]);loggerPredictive['info'](_0xb417('0x4f'),_0x5e3bd9[_0xb417('0x50')]);loggerPredictive[_0xb417('0x4c')]('Dropped\x20Timeout:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x5e3bd9[_0xb417('0x51')]);loggerPredictive[_0xb417('0x4c')](_0xb417('0x52'),_0x5e3bd9['predictiveIntervalDroppedCallsCallersExit']);loggerPredictive[_0xb417('0x4c')]('AVG\x20Hold\x20Time:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x5e3bd9[_0xb417('0x53')]);loggerPredictive[_0xb417('0x4c')](_0xb417('0x54'),_0x5e3bd9[_0xb417('0x55')]);loggerPredictive[_0xb417('0x4c')](_0xb417('0x56'));if(_0x5e3bd9['predictiveIntervalTotalCalls']>0x0){if(!_[_0xb417('0x3f')](_0x5e3bd9['predictiveIntervalAvgTalktime'])&&_0x5e3bd9[_0xb417('0x55')]>0x0){return!![];}loggerPredictive[_0xb417('0x4c')](_0xb417('0x57'));if(!_[_0xb417('0x3f')](_0x5e3bd9['predictiveIntervalAvgHoldtime'])&&_0x5e3bd9['predictiveIntervalAvgHoldtime']>0x0){return!![];}loggerPredictive[_0xb417('0x4c')](_0xb417('0x58'));}else{loggerPredictive[_0xb417('0x4c')](_0xb417('0x59'));}}else{loggerPredictive[_0xb417('0x4c')]('History\x20information\x20are\x20empty');}return![];}function mergeDataErlangB(_0x40c46e){return function(_0x1cc245){loggerPredictive['info']('---------\x20ErlangB\x20---------');loggerPredictive['info'](_0xb417('0x5a'),_0x1cc245[_0xb417('0x5b')]);loggerPredictive[_0xb417('0x4c')](_0xb417('0x5c'),_0x1cc245[_0xb417('0x5d')]);loggerPredictive[_0xb417('0x4c')](_0xb417('0x5e'),_0x1cc245['erlangAbandonmentRate']);loggerPredictive[_0xb417('0x4c')](_0xb417('0x5f'),_0x1cc245[_0xb417('0x60')]);loggerPredictive[_0xb417('0x4c')]('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x1cc245[_0xb417('0x61')]);loggerPredictive[_0xb417('0x4c')](_0xb417('0x56'));_['merge'](_0x40c46e,_0x1cc245);};}function ifInterval(_0x49a6ec,_0x34f661){if(_[_0xb417('0x3f')](_0x34f661)){return![];}return utils[_0xb417('0x62')](undefined,_0x34f661)<_0x49a6ec*0x3c;}function clearPredictiveAttributes(_0x4c8fad){if(_0x4c8fad[_0xb417('0x26')]){_0x4c8fad[_0xb417('0x26')]=undefined;loggerPredictive[_0xb417('0x43')](_0x4c8fad[_0xb417('0x48')],_0xb417('0x63'));}if(_0x4c8fad['startPredictive']){_0x4c8fad['startPredictive']=undefined;loggerPredictive['debug'](_0x4c8fad['name'],_0xb417('0x64'));}if(_0x4c8fad['handlePredictive']){clearInterval(_0x4c8fad[_0xb417('0x65')]);_0x4c8fad[_0xb417('0x65')]=undefined;loggerPredictive[_0xb417('0x43')](_0x4c8fad[_0xb417('0x48')],'handlePredictive\x20interval\x20cleared');}}function loggerCatchPredictive(_0x579667,_0x50f3ba){return function(_0x500670){loggerPredictive[_0xb417('0x66')](_0x50f3ba[_0xb417('0x48')],_0x579667);loggerPredictive[_0xb417('0x66')](_0x500670[_0xb417('0x67')]);clearPredictiveAttributes(_0x50f3ba);};}function loggerCatch(_0x18618c){return function(_0x745286){logger[_0xb417('0x66')](_0x18618c,util[_0xb417('0x45')](_0x745286,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x54330f,_0x38cfc8,_0x381596){return function(_0x196e13){utils[_0xb417('0x68')](_0x38cfc8,_0x381596,0x0);logger[_0xb417('0x66')](_0x54330f,util[_0xb417('0x45')](_0x196e13,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x8af3e4){return function(_0x40f124){if(isNotNull(_0x40f124)&&isNotNull(_0x40f124[0x0])){if(_0x40f124[0x0]['contactsRescheduled']>0x0){_0x8af3e4['message']=utils[_0xb417('0x69')]['CONTACTS_RESCHEDULED'];logger['info'](_0xb417('0x6a')+_0x8af3e4[_0xb417('0x48')],_0x40f124[0x0][_0xb417('0x6b')],'contacts');}else{_0x8af3e4['message']=utils[_0xb417('0x69')][_0xb417('0x6c')];logger[_0xb417('0x4c')](_0xb417('0x6d')+_0x8af3e4[_0xb417('0x48')]);}}};}function createObjHistory(_0xe8a356,_0x365d8a,_0x1105cd,_0x514fb4,_0x6aed8f){_0xe8a356[_0xb417('0x6e')]=_0x1105cd;var _0x25a72d=new Action(_0xe8a356,_0x365d8a);var _0x501a29=new History(_0x25a72d);_0x501a29[_0xb417('0x6f')]=_0x514fb4;_0x501a29['statedesc']=_0x6aed8f;_0x501a29[_0xb417('0x70')]=_0x25a72d[_0xb417('0x71')];return _0x501a29;}function unlockQueueStatus(_0x4b0f8b,_0x580c42){setTimeout(function(){if(_[_0xb417('0x3f')](_0x4b0f8b[_0xb417('0x72')])){loggerBooked[_0xb417('0x66')](_0xb417('0x73'),_0x580c42);}_0x4b0f8b[_0xb417('0x72')]=!![];loggerBooked[_0xb417('0x4c')](_0xb417('0x74'),_0x580c42,JSON['stringify'](_[_0xb417('0x75')](_0x4b0f8b,[_0xb417('0x48'),_0xb417('0x72')])));},0x1f3);}function checkInterval(_0x7110d6){return function(){if(!isNotNull(_0x7110d6[_0xb417('0x76')])){_0x7110d6[_0xb417('0x6e')]=utils[_0xb417('0x69')]['NULL_INTERVAL'];throw _0x7110d6[_0xb417('0x48')]+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_0x7110d6[_0xb417('0x76')][_0xb417('0x77')])){_0x7110d6[_0xb417('0x6e')]=utils['CAMPAIGN_STATUS'][_0xb417('0x78')];throw _0x7110d6['name']+_0xb417('0x79');}if(!isNotNull(_[_0xb417('0x4a')](_0x7110d6['Interval'][_0xb417('0x77')]))){_0x7110d6[_0xb417('0x6e')]=utils[_0xb417('0x69')][_0xb417('0x78')];throw _0x7110d6[_0xb417('0x48')]+_0xb417('0x79');}};}function checkIsIVRCampaignActive(_0x3af0f1){return function(){if(!utils[_0xb417('0x7a')](_0x3af0f1)){_0x3af0f1[_0xb417('0x6e')]=utils[_0xb417('0x69')][_0xb417('0x7b')];throw _0x3af0f1['name']+'\x20NOT\x20Active';}};}function emitCampaignSummary(_0x2784da){if(utils[_0xb417('0x7c')](_0x2784da)){emit(util[_0xb417('0x46')]('campaign:ivr:%s',_0x2784da['name']),_0xb417('0x7d'),_0x2784da);}}function loggerCatchQueueSummary(_0x3dd3d2,_0x2197f2){return function(_0x5cd470){clearPredictiveAttributes(_0x2197f2);emitCampaignSummary(_0x2197f2);loggerSyncQueueSummary[_0xb417('0x43')](_0x3dd3d2,util[_0xb417('0x45')](_0x5cd470,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x78d10a){if(_0x78d10a[_0xb417('0x7e')]){if(_0x78d10a[_0xb417('0x7f')]===0x0){_0x78d10a[_0xb417('0x7e')]=![];_0x78d10a['message']=utils[_0xb417('0x69')][_0xb417('0x7b')];loggerSyncQueueSummary[_0xb417('0x43')](_0xb417('0x80'),_0x78d10a[_0xb417('0x48')],_0xb417('0x81'));}else{_0x78d10a[_0xb417('0x6e')]=utils[_0xb417('0x69')]['DISACTIVED'];loggerSyncQueueSummary[_0xb417('0x43')]('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x78d10a[_0xb417('0x48')],_0xb417('0x82'));}emitCampaignSummary(_0x78d10a);}}function myreject(_0x3eb9e4){return function(_0x463d01){return _0x3eb9e4(msgResponse(_0xb417('0x83'),_0xb417('0x84'),JSON['stringify'](_0x463d01)));};}Dialer[_0xb417('0x19')]['isTrunkReachable']=function(_0x186982){return!_['isUndefined'](_0x186982)&&_0x186982&&!_[_0xb417('0x3f')](_0x186982['name'])&&!_[_0xb417('0x3f')](_0x186982[_0xb417('0x85')])&&_0x186982['active']&&(this[_0xb417('0x20')][util['format'](_0xb417('0x86'),_0x186982[_0xb417('0x48')])][_0xb417('0x87')]===_0xb417('0x88')||this[_0xb417('0x20')][util['format'](_0xb417('0x86'),_0x186982['name'])][_0xb417('0x87')]===_0xb417('0x89'));};Dialer[_0xb417('0x19')][_0xb417('0x8a')]=function(_0x13f04d){var _0xe61709=this;return function(){if(!_0xe61709['isTrunkReachable'](_0x13f04d[_0xb417('0x8b')])){if(!_0xe61709['isTrunkReachable'](_0x13f04d[_0xb417('0x8c')])){_0x13f04d['message']=utils[_0xb417('0x69')][_0xb417('0x8d')];throw _0x13f04d['name']+'\x20trunk\x20is\x20not\x20reachable';}}};};Dialer['prototype']['checkIfTime']=function(_0x261534,_0xe4496d,_0x27c2fd,_0x1355d5){var _0x9dfa5e=this;return function(){var _0x48bc64=!![];return _0x9dfa5e['ifTimeIvr'](_0x261534,_0xe4496d,_0x27c2fd,_0x1355d5,_0x48bc64);};};Dialer[_0xb417('0x19')]['checkIfTimeIntervals']=function(_0x2aa4a3,_0x43bba1,_0x4de27c,_0x33d157){var _0x4e56d9=this;return function(){var _0x3ba12c=![];return _0x4e56d9[_0xb417('0x8e')](_0x2aa4a3['Intervals'],_0x43bba1,_0x4de27c,_0x33d157,_0x3ba12c);};};Dialer[_0xb417('0x19')]['ifTimeIvr']=function(_0x43f795,_0x45259c,_0x28ab69,_0x5943a6,_0x1f5a19){var _0x401b35=[];return new Promise(function(_0x383ace,_0x34bd10){if(!isNotNull(_0x43f795)){_0x5943a6['message']=utils[_0xb417('0x69')][_0xb417('0x78')];return _0x34bd10(msgResponse(_0xb417('0x8f'),_0xb417('0x90'),_0x28ab69+_0xb417('0x91')));}if(_[_0xb417('0x4a')](_0x43f795)){_0x5943a6[_0xb417('0x6e')]=utils['CAMPAIGN_STATUS']['EMPTY_INTERVAL'];return _0x34bd10(msgResponse(_0xb417('0x8f'),_0xb417('0x90'),_0x28ab69+_0xb417('0x92')));}if(_0x45259c&&_[_0xb417('0x3f')](config[_0xb417('0x93')][_0x45259c])){_0x5943a6[_0xb417('0x6e')]=utils[_0xb417('0x69')][_0xb417('0x94')];return _0x34bd10(msgResponse(_0xb417('0x8f'),_0xb417('0x90'),_0x28ab69+_0xb417('0x95')+_0x45259c));}if(_['isArray'](_0x43f795)){for(var _0x30ecc5=0x0;_0x30ecc5<_0x43f795[_0xb417('0x96')];_0x30ecc5+=0x1){_0x401b35['push'](ami[_0xb417('0x97')]({'action':'command','command':util[_0xb417('0x46')](_0xb417('0x98'),_0x43f795[_0x30ecc5]['interval'],!_['isUndefined'](config[_0xb417('0x93')][_0x45259c])?_0x45259c:'')})[_0xb417('0x3d')](function(_0x39a916){return _0x39a916[_0xb417('0x99')][_0xb417('0x9a')](_0xb417('0x9b'))>=0x0;})[_0xb417('0x9c')](myreject(_0x34bd10)));}}else{_0x401b35[_0xb417('0x9d')](ami['Action']({'action':_0xb417('0x9e'),'command':util[_0xb417('0x46')](_0xb417('0x98'),_0x43f795,!_['isUndefined'](config[_0xb417('0x93')][_0x45259c])?_0x45259c:'')})[_0xb417('0x3d')](function(_0x126937){return _0x126937[_0xb417('0x99')][_0xb417('0x9a')]('true')>=0x0;})[_0xb417('0x9c')](myreject(_0x34bd10)));}Promise[_0xb417('0x9f')](_0x401b35)[_0xb417('0x3d')](function(_0x2ae1b9){var _0x4353b0=_[_0xb417('0xa0')](_0x2ae1b9);if(_0x4353b0){return _0x383ace(_0x4353b0);}else{_0x5943a6[_0xb417('0x6e')]=_0x1f5a19?utils['CAMPAIGN_STATUS'][_0xb417('0xa1')]:utils[_0xb417('0x69')][_0xb417('0xa2')];return _0x34bd10(msgResponse(_0xb417('0xa3'),'Failure',_0xb417('0xa4')+_0x1f5a19+'\x20'+_0x28ab69+_0xb417('0xa5')+util[_0xb417('0x45')](_0x43f795,{'showHidden':![],'depth':null})+_0xb417('0xa6')+_0x45259c));}})[_0xb417('0x9c')](function(_0x1d58e7){return _0x34bd10(msgResponse(_0xb417('0x8f'),'Failure',JSON[_0xb417('0xa7')](_0x1d58e7)));});});};Dialer[_0xb417('0x19')][_0xb417('0x3b')]=function(){var _0x2d56d3=this;return cmHopper[_0xb417('0xa8')]({'active':![]},{'where':{'active':!![]}})[_0xb417('0x3d')](function(){setInterval(function(){_0x2d56d3[_0xb417('0xa9')]();},0x3e8);});};Dialer['prototype']['syncCampaigns']=function(){var _0x37fd52=this;var _0x132e5b;for(var _0x358f56 in this[_0xb417('0x1e')]){if(typeof this['campaigns'][_0x358f56]!==_0xb417('0xaa')){_0x132e5b=this[_0xb417('0x1e')][_0x358f56];if(utils[_0xb417('0x7c')](_0x132e5b)&&utils['isIVRCampaignActive'](_0x132e5b)){_0x132e5b['sendMessageOneNotActive']=!![];Promise[_0xb417('0xab')]()[_0xb417('0x3d')](checkIsIVRCampaignActive(_0x132e5b))[_0xb417('0x3d')](checkInterval(_0x132e5b))[_0xb417('0x3d')](_0x37fd52[_0xb417('0x8a')](_0x132e5b))[_0xb417('0x3d')](_0x37fd52[_0xb417('0xac')](_0x132e5b[_0xb417('0xad')],_0x132e5b['dialTimezone'],_0x132e5b['name'],_0x132e5b))['then'](_0x37fd52[_0xb417('0xae')](_0x132e5b[_0xb417('0x76')],_0x132e5b['dialTimezone'],_0x132e5b[_0xb417('0x48')],_0x132e5b))[_0xb417('0x3d')](_0x37fd52['launchHandleIvr'](_0x132e5b))[_0xb417('0x9c')](loggerCatchQueueSummary(_0xb417('0xaf'),_0x132e5b));}else{notSendMessagesCampaign(_0x132e5b);}}}};Dialer[_0xb417('0x19')][_0xb417('0xb0')]=function(_0x1dac7b){if(_0x1dac7b[_0xb417('0xb1')]!==_0xb417('0x8')){clearPredictiveAttributes(_0x1dac7b);}switch(_0x1dac7b['dialMethod']){case _0xb417('0xb2'):this['handlePower'](_0x1dac7b,0x1);break;case _0xb417('0xb3'):this[_0xb417('0xb4')](_0x1dac7b,_0x1dac7b[_0xb417('0xb5')]);break;case _0xb417('0x8'):this[_0xb417('0x8')](_0x1dac7b);break;case _0xb417('0xb6'):this[_0xb417('0xb4')](_0x1dac7b,0x1);break;default:logger['error'](_0xb417('0xb7'),_0x1dac7b[_0xb417('0x48')],_0xb417('0xb8'));}};Dialer[_0xb417('0x19')]['ifTime']=function(_0x4d9309,_0x17d5fc){var _0x40c3d4=_0x4d9309['dialTimezone'];var _0x2c31b6=_0x17d5fc?_0x4d9309[_0xb417('0xad')]:_0x4d9309[_0xb417('0x76')][_0xb417('0x77')];logger[_0xb417('0xb9')](_0xb417('0xba'),_0x2c31b6,_0x40c3d4,_0x4d9309[_0xb417('0x48')],util[_0xb417('0x46')]('Voice\x20Queue\x20%s\x20$s',_0x4d9309[_0xb417('0x48')],_0x4d9309['id']));var _0x1e12d3=null;return Interval[_0xb417('0xbb')](_0x2c31b6,_0x40c3d4)[_0xb417('0x3d')](function(_0x58308b){if(_0x58308b===!![]){return _0x58308b;}else{_0x4d9309[_0xb417('0x6e')]=_0x17d5fc?utils[_0xb417('0x69')][_0xb417('0xa1')]:utils[_0xb417('0x69')][_0xb417('0xa2')];_0x1e12d3=msgResponse(_0xb417('0xa3'),_0xb417('0x90'),_0xb417('0xa4')+_0x17d5fc+'\x20'+_0x4d9309[_0xb417('0x48')]+_0xb417('0xa5')+util[_0xb417('0x45')](_0x2c31b6,{'showHidden':![],'depth':null})+'Timezone:\x20'+_0x40c3d4);}if(_0x1e12d3!==null){logger[_0xb417('0xb9')](_0xb417('0xbc'),_0x1e12d3);_0x1e12d3['isGlobal']=_0x17d5fc;throw _0x1e12d3;}})['catch'](function(_0xdecdcb){logger[_0xb417('0x66')](_0xb417('0xbd'),_0xdecdcb);throw msgResponse(_0xb417('0x83'),_0xb417('0x84'),util[_0xb417('0x45')](_0xdecdcb,{'showHidden':![],'depth':null}));});};Dialer[_0xb417('0x19')][_0xb417('0x28')]=function(_0x48b6c3){if(this[_0xb417('0x1d')][_0x48b6c3['queue']]){if(this['uniqueId'][_0x48b6c3[_0xb417('0xbe')]]&&this[_0xb417('0x24')][_0x48b6c3[_0xb417('0xbe')]]['type']!==_0xb417('0xbf')){this['updateOriginated'](this[_0xb417('0x1d')][_0x48b6c3['queue']]);this['uniqueId'][_0x48b6c3[_0xb417('0xbe')]][_0xb417('0xc0')]=moment()['format'](_0xb417('0xc1'));}}};Dialer[_0xb417('0x19')][_0xb417('0x2f')]=function(_0x4e56cf){var _0x2eef04=this['uniqueId'][_0x4e56cf[_0xb417('0xbe')]];if(this[_0xb417('0x1d')][_0x4e56cf[_0xb417('0xc2')]]){if(_0x2eef04&&_0x2eef04[_0xb417('0x41')]!==_0xb417('0xbf')){delete this[_0xb417('0x24')][_0x4e56cf['uniqueid']];this['voiceQueues'][_0x4e56cf[_0xb417('0xc2')]][_0xb417('0xc3')]+=0x1;var _0x3a08c3=new AgentComplete(_0x2eef04,_0x4e56cf);if(_0x4e56cf[_0xb417('0xc4')]===_0xb417('0xc5')){_0x3a08c3[_0xb417('0xc6')]=this[_0xb417('0x1d')][_0x4e56cf['queue']]['dialQueueProject2']&&this['voiceQueues'][_0x4e56cf[_0xb417('0xc2')]][_0xb417('0xc7')]?moment()['format']('YYYY-MM-DD\x20HH:mm:ss'):undefined;}hopperUtils['createHistory'](_0x3a08c3)['catch'](loggerCatch(_0xb417('0xc8')));hopperUtils[_0xb417('0xc9')](_0x3a08c3)['catch'](loggerCatch(_0xb417('0xca')));}}};Dialer[_0xb417('0x19')]['syncQueueCallerAbandon']=function(_0x1c6a93){var _0x328069=this['uniqueId'][_0x1c6a93[_0xb417('0xbe')]];var _0x1e2021=this;var _0x165981=![];var _0x36671b;var _0x4fff88;if(this[_0xb417('0x1d')][_0x1c6a93[_0xb417('0xc2')]]){if(_0x328069&&_0x328069[_0xb417('0x41')]!==_0xb417('0xbf')){delete this[_0xb417('0x24')][_0x1c6a93[_0xb417('0xbe')]];this['updateOriginated'](this['voiceQueues'][_0x1c6a93[_0xb417('0xc2')]]);_0x328069[_0xb417('0xcb')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');var _0x30b0e4=new QueueCallerAbandon(_0x328069,_0x1c6a93);if(utils[_0xb417('0x62')](_0x328069['droptime'],_0x328069['responsetime'])>=_0x328069[_0xb417('0xcc')]){this[_0xb417('0x1d')][_0x1c6a93[_0xb417('0xc2')]][_0xb417('0x51')]+=0x1;this[_0xb417('0x1d')][_0x1c6a93[_0xb417('0xc2')]]['outboundDropCallsDayTimeout']+=0x1;this[_0xb417('0x1d')][_0x1c6a93['queue']][_0xb417('0xcd')]+=0x1;_0x30b0e4[_0xb417('0x6f')]=0xa;_0x30b0e4[_0xb417('0xce')]='Drop';_0x30b0e4[_0xb417('0xcf')]='TIMEOUT';_0x30b0e4[_0xb417('0xc6')]=this[_0xb417('0x1d')][_0x1c6a93[_0xb417('0xc2')]][_0xb417('0xd0')]?moment()['format'](_0xb417('0xc1')):undefined;_0x30b0e4[_0xb417('0xd1')]+=0x1;_0x30b0e4[_0xb417('0xd2')]+=0x1;_0x36671b=this['voiceQueues'][_0x1c6a93[_0xb417('0xc2')]][_0xb417('0xd3')];_0x4fff88=this[_0xb417('0x1d')][_0x1c6a93[_0xb417('0xc2')]]['callAdditionalPhoneAfterMin'];hopperUtils[_0xb417('0xd4')](_0x30b0e4,_0x30b0e4[_0xb417('0x6f')],_0x328069[_0xb417('0xd5')])[_0xb417('0x3d')](function(_0x3ff0c5){_0x165981=_0x3ff0c5[_0xb417('0xd6')]==0x1;if(_0x30b0e4['countdropretry']>=_0x1e2021[_0xb417('0x1d')][_0x1c6a93[_0xb417('0xc2')]][_0xb417('0xd7')]){_0x1e2021['queueCallerAbandonCreateState'](_0x30b0e4,_0x3ff0c5[_0xb417('0xd6')]);}else{hopperUtils[_0xb417('0xd8')]({'active':![],'countdropretry':_0x30b0e4[_0xb417('0xd1')],'scheduledat':moment()['add'](_0x1e2021['voiceQueues'][_0x1c6a93[_0xb417('0xc2')]][_0xb417('0xd3')],'minutes')['format'](_0xb417('0xc1')),'ContactId':_0x328069[_0xb417('0xd9')],'ListId':_0x328069[_0xb417('0xda')],'VoiceQueueId':_0x328069[_0xb417('0xdb')]||undefined,'CampaignId':_0x328069[_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0xdd')));var _0x1a45a9=new History(_0x30b0e4);_0x1a45a9[_0xb417('0x6f')]=0xa;_0x1a45a9[_0xb417('0xce')]='Drop';_0x1a45a9[_0xb417('0x71')]=moment()['format'](_0xb417('0xc1'));_0x1a45a9[_0xb417('0x70')]=_0x1a45a9[_0xb417('0x71')];_0x1a45a9['calleridname']=_0x30b0e4[_0xb417('0xde')];_0x1a45a9['calleridnum']=_0x30b0e4[_0xb417('0xdf')];hopperUtils[_0xb417('0xe0')](_0x1a45a9)[_0xb417('0x9c')](loggerCatch('[syncAgentComplete][createHistory][10]'));}})['then'](function(){if(_0x165981)hopperUtils[_0xb417('0xe1')](_0x30b0e4,_0x36671b,_0x4fff88)[_0xb417('0x3d')](function(){return 0x1;});});}else{this[_0xb417('0x1d')][_0x1c6a93[_0xb417('0xc2')]][_0xb417('0xe2')]+=0x1;this[_0xb417('0x1d')][_0x1c6a93[_0xb417('0xc2')]][_0xb417('0xe3')]+=0x1;_0x30b0e4[_0xb417('0x6f')]=0xb;_0x30b0e4[_0xb417('0xce')]=_0xb417('0xe4');_0x30b0e4[_0xb417('0xcf')]=_0xb417('0xe5');_0x30b0e4['countabandonedretry']+=0x1;_0x30b0e4[_0xb417('0xd2')]+=0x1;_0x36671b=this['voiceQueues'][_0x1c6a93['queue']][_0xb417('0xe6')];_0x4fff88=this[_0xb417('0x1d')][_0x1c6a93[_0xb417('0xc2')]][_0xb417('0xe7')];hopperUtils[_0xb417('0xd4')](_0x30b0e4,_0x30b0e4[_0xb417('0x6f')],_0x328069['voiceQueue'])[_0xb417('0x3d')](function(_0x443061){if(_0x30b0e4[_0xb417('0xe8')]>=_0x1e2021['voiceQueues'][_0x1c6a93['queue']][_0xb417('0xe9')]){_0x1e2021[_0xb417('0xea')](_0x30b0e4,_0x443061[_0xb417('0xd6')]);}else{hopperUtils['rescheduleContact']({'active':![],'countabandonedretry':_0x30b0e4['countabandonedretry'],'scheduledat':moment()['add'](_0x1e2021['voiceQueues'][_0x1c6a93[_0xb417('0xc2')]][_0xb417('0xe6')],_0xb417('0xeb'))['format'](_0xb417('0xc1')),'ContactId':_0x328069[_0xb417('0xd9')],'ListId':_0x328069[_0xb417('0xda')],'VoiceQueueId':_0x328069[_0xb417('0xdb')]||undefined,'CampaignId':_0x328069[_0xb417('0xdc')]||undefined})['catch'](loggerCatch(_0xb417('0xec')));var _0x55cad3=new History(_0x30b0e4);_0x55cad3['state']=0xb;_0x55cad3[_0xb417('0xce')]=_0xb417('0xe4');_0x55cad3[_0xb417('0x71')]=moment()[_0xb417('0x46')](_0xb417('0xc1'));_0x55cad3[_0xb417('0x70')]=_0x55cad3['starttime'];_0x55cad3[_0xb417('0xde')]=_0x30b0e4[_0xb417('0xde')];_0x55cad3['calleridnum']=_0x30b0e4['calleridnum'];hopperUtils[_0xb417('0xe0')](_0x55cad3)['catch'](loggerCatch('[syncAgentComplete][createHistory][11]'));}})[_0xb417('0x3d')](function(){if(_0x165981)hopperUtils[_0xb417('0xe1')](_0x30b0e4,_0x36671b,_0x4fff88)['then'](function(){return 0x1;});});}}}};Dialer[_0xb417('0x19')][_0xb417('0x35')]=function(_0x2dd0b9){if(this['actions'][_0x2dd0b9['uniqueid']]){this[_0xb417('0xed')][_0x2dd0b9[_0xb417('0xbe')]]['channel']=_0x2dd0b9['channel'];}if(this[_0xb417('0x24')][_0x2dd0b9[_0xb417('0xbe')]]){this[_0xb417('0x24')][_0x2dd0b9[_0xb417('0xbe')]][_0xb417('0xee')]=_0x2dd0b9[_0xb417('0xee')];}};Dialer[_0xb417('0x19')][_0xb417('0xef')]=function(_0x6a6211){if(!this['actions'][_0x6a6211[_0xb417('0xf0')]]){return;}var _0x51c3ef=this[_0xb417('0x1d')][this[_0xb417('0xed')][_0x6a6211[_0xb417('0xf0')]][_0xb417('0xc2')]][_0xb417('0xf1')]||'rrmemory';if(_0x51c3ef===_0xb417('0xf2')){if(this[_0xb417('0xed')][_0x6a6211[_0xb417('0xf0')]]&&_['isNil'](this['actions'][_0x6a6211[_0xb417('0xf0')]][_0xb417('0xf3')])&&_0x6a6211[_0xb417('0x87')]==='1'&&_0x6a6211['paused']==='0'){if(this['agents'][_0x6a6211['stateinterface']]){if(!this[_0xb417('0x1f')][_0x6a6211[_0xb417('0xf4')]]['locked']){this[_0xb417('0x1f')][_0x6a6211['stateinterface']][_0xb417('0xf3')]=!![];this[_0xb417('0xed')][_0x6a6211[_0xb417('0xf0')]][_0xb417('0xf3')]=!![];this[_0xb417('0xed')][_0x6a6211[_0xb417('0xf0')]][_0xb417('0xf4')]=_0x6a6211[_0xb417('0xf4')];}}}}else if(_0x51c3ef===_0xb417('0xf5')){if(this[_0xb417('0xed')][_0x6a6211['actionid']]){if(this[_0xb417('0x1f')][_0x6a6211['stateinterface']]){this['actions'][_0x6a6211[_0xb417('0xf0')]][_0xb417('0xf4')]=_0x6a6211[_0xb417('0xf4')];if(_[_0xb417('0xf6')](this['queueBooked'][this[_0xb417('0xed')][_0x6a6211[_0xb417('0xf0')]]['queue']])){this[_0xb417('0xf7')][this[_0xb417('0xed')][_0x6a6211[_0xb417('0xf0')]][_0xb417('0xc2')]]=[];}this[_0xb417('0xf7')][this[_0xb417('0xed')][_0x6a6211[_0xb417('0xf0')]]['queue']][_0xb417('0x9d')](_[_0xb417('0xf8')](_[_0xb417('0x75')](this[_0xb417('0xed')][_0x6a6211['actionid']],[_0xb417('0xf9'),_0xb417('0xf4')]),{'status':_0x6a6211[_0xb417('0x87')],'paused':_0x6a6211[_0xb417('0xfa')]}));}}}};Dialer[_0xb417('0x19')]['syncQueueStatusComplete']=function(_0x4700f7){if(!this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]]){return;}var _0x2e43a6=this;var _0x59b505=this[_0xb417('0x1d')][this['actions'][_0x4700f7['actionid']][_0xb417('0xc2')]];var _0x592ad0=_0x59b505[_0xb417('0xf1')]||_0xb417('0xf5');if(_0x592ad0==='roundrobin'){if(this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]]&&this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xf4')]){this['preview'][_0xb417('0xfb')](this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xf9')],this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]]['stateinterface'])[_0xb417('0x9c')](function(_0x5b4043){logger[_0xb417('0x66')]('[Catch][Preview][syncQueueStatusComplete]',util[_0xb417('0x45')](_0x5b4043,{'showHidden':![],'depth':null}));})[_0xb417('0xfc')](function(){_0x2e43a6[_0xb417('0xfd')](_0x2e43a6[_0xb417('0x1d')][_0x2e43a6[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]]);_0x2e43a6[_0xb417('0x1f')][_0x2e43a6[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xf4')]][_0xb417('0xf3')]=![];delete _0x2e43a6[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]];unlockQueueStatus(_0x59b505);});}else{this[_0xb417('0xfd')](this[_0xb417('0x1d')][this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]]);hopperUtils[_0xb417('0xd8')]({'active':![],'ContactId':this[_0xb417('0xed')][_0x4700f7['actionid']][_0xb417('0xd9')],'ListId':this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xda')],'VoiceQueueId':this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]]['VoiceQueueId']||undefined,'CampaignId':this['actions'][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0xfe')));delete this[_0xb417('0xed')][_0x4700f7['actionid']];unlockQueueStatus(_0x59b505);}}else if(_0x592ad0==='rrmemory'){var _0x1ae7f4;if(this[_0xb417('0xed')][_0x4700f7['actionid']]&&!_[_0xb417('0x4a')](this[_0xb417('0xf7')][this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]])){if(this[_0xb417('0xff')][_0x2e43a6[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]]){this[_0xb417('0xff')][_0x2e43a6['actions'][_0x4700f7[_0xb417('0xf0')]]['queue']]=this[_0xb417('0xff')][this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]]?this[_0xb417('0xff')][this[_0xb417('0xed')][_0x4700f7['actionid']][_0xb417('0xc2')]]:this[_0xb417('0xf7')][this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]]?this[_0xb417('0xf7')][this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]][_0xb417('0x100')]||0x0:0x0;}this[_0xb417('0xf7')][this[_0xb417('0xed')][_0x4700f7['actionid']][_0xb417('0xc2')]][_0xb417('0x100')]=this[_0xb417('0xff')][this[_0xb417('0xed')][_0x4700f7['actionid']]['queue']];for(var _0x2523bb=0x0;_0x2523bb<this[_0xb417('0xf7')][this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]][_0xb417('0x96')];_0x2523bb+=0x1){_0x1ae7f4=rr(this['queueBooked'][this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]]);this[_0xb417('0xff')][_0x2e43a6[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]]['queue']]=this['queueBooked'][this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]][_0xb417('0x100')];if(_0x1ae7f4['status']==='1'&&_0x1ae7f4[_0xb417('0xfa')]==='0'){break;}}if(!_[_0xb417('0xf6')](_0x1ae7f4)){this[_0xb417('0x1f')][_0x1ae7f4[_0xb417('0xf4')]][_0xb417('0x101')]=_[_0xb417('0x3f')](this['agents'][_0x1ae7f4['stateinterface']][_0xb417('0x101')])?!![]:this['agents'][_0x1ae7f4[_0xb417('0xf4')]][_0xb417('0x101')];}loggerBooked[_0xb417('0x4c')](_0xb417('0x102'),_0x4700f7[_0xb417('0xf0')],_0xb417('0x103'),JSON[_0xb417('0xa7')](_['pick'](this['agents'][_0x1ae7f4[_0xb417('0xf4')]],[_0xb417('0x48'),'unlockRR'])),_0xb417('0x104'),JSON['stringify'](_0x1ae7f4[_0xb417('0xf9')]));if(!_[_0xb417('0xf6')](_0x1ae7f4)&&_0x1ae7f4[_0xb417('0x87')]==='1'&&_0x1ae7f4[_0xb417('0xfa')]==='0'&&this[_0xb417('0x1f')][_0x1ae7f4[_0xb417('0xf4')]][_0xb417('0x101')]){this[_0xb417('0x1f')][_0x1ae7f4[_0xb417('0xf4')]]['unlockRR']=![];this[_0xb417('0xf7')][_0x2e43a6['actions'][_0x4700f7[_0xb417('0xf0')]]['queue']]=[];this[_0xb417('0x1c')][_0xb417('0xfb')](_0x1ae7f4['idHopper'],_0x1ae7f4[_0xb417('0xf4')])[_0xb417('0x9c')](function(_0x3e7205){logger[_0xb417('0x66')](_0xb417('0x105'),util[_0xb417('0x45')](_0x3e7205,{'showHidden':![],'depth':null}));})[_0xb417('0xfc')](function(){_0x2e43a6[_0xb417('0xfd')](_0x2e43a6[_0xb417('0x1d')][_0x2e43a6['actions'][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]]);setTimeout(function(){_0x2e43a6['agents'][_0x1ae7f4['stateinterface']]['unlockRR']=!![];loggerBooked[_0xb417('0x4c')](_0xb417('0x106'),_0x4700f7['actionid'],_0xb417('0x103'),JSON[_0xb417('0xa7')](_[_0xb417('0x75')](_0x2e43a6['agents'][_0x1ae7f4['stateinterface']],[_0xb417('0x48'),_0xb417('0x101')])),_0xb417('0x104'),JSON['stringify'](_0x1ae7f4[_0xb417('0xf9')]));},0xc7);delete _0x2e43a6[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]];unlockQueueStatus(_0x59b505,_0x4700f7[_0xb417('0xf0')]);});}else{loggerBooked[_0xb417('0x4c')](_0xb417('0x107'));this[_0xb417('0xfd')](this[_0xb417('0x1d')][this[_0xb417('0xed')][_0x4700f7['actionid']][_0xb417('0xc2')]]);hopperUtils[_0xb417('0xd8')]({'active':![],'ContactId':this['actions'][_0x4700f7['actionid']][_0xb417('0xd9')],'ListId':this['actions'][_0x4700f7['actionid']]['ListId'],'VoiceQueueId':this['actions'][_0x4700f7[_0xb417('0xf0')]]['VoiceQueueId']||undefined,'CampaignId':this['actions'][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xdc')]||undefined})['catch'](loggerCatch(_0xb417('0xfe')));delete this[_0xb417('0xed')][_0x4700f7['actionid']];unlockQueueStatus(_0x59b505);}}else{loggerBooked[_0xb417('0x4c')](_0xb417('0x108'));this[_0xb417('0xfd')](this['voiceQueues'][this['actions'][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]]);hopperUtils[_0xb417('0xd8')]({'active':![],'ContactId':this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xd9')],'ListId':this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xda')],'VoiceQueueId':this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xdb')]||undefined,'CampaignId':this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0x109')));delete this[_0xb417('0xed')][_0x4700f7['actionid']];unlockQueueStatus(_0x59b505);}}else{loggerBooked[_0xb417('0x4c')](_0xb417('0x10a'));this[_0xb417('0xfd')](this['voiceQueues'][this['actions'][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]]);hopperUtils[_0xb417('0xd8')]({'active':![],'ContactId':this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xd9')],'ListId':this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xda')],'VoiceQueueId':this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xdb')]||undefined,'CampaignId':this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0x10b')));delete this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]];unlockQueueStatus(_0x59b505);}};Dialer[_0xb417('0x19')][_0xb417('0x2d')]=function(_0x532653){var _0x1b0117=this[_0xb417('0xed')][_0x532653[_0xb417('0xf0')]];if(_0x1b0117){delete this[_0xb417('0xed')][_0x532653[_0xb417('0xf0')]];_0x1b0117[_0xb417('0x10c')]=moment()[_0xb417('0x46')](_0xb417('0xc1'));var _0x13932b=_0x1b0117[_0xb417('0x41')]===_0xb417('0xbf')?this[_0xb417('0x1e')][_0x1b0117[_0xb417('0xc2')]]:this['voiceQueues'][_0x1b0117[_0xb417('0x10d')]()];if(_0x532653['response']!==_0xb417('0x10e')){this['updateOriginated'](_0x13932b);return this[_0xb417('0x10f')](_0x1b0117,_0x13932b,_0x532653)[_0xb417('0x9c')](loggerCatch(_0xb417('0x110')));}this[_0xb417('0x24')][_0x532653[_0xb417('0xbe')]]=_0x1b0117;}};Dialer[_0xb417('0x19')][_0xb417('0x37')]=function(_0x10e0b6){var _0x4a5f54=this;var _0x460501=this[_0xb417('0x24')][_0x10e0b6[_0xb417('0xbe')]];var _0x2e85ea;if(!_[_0xb417('0xf6')](_0x10e0b6)&&!_[_0xb417('0xf6')](_0x10e0b6[_0xb417('0x111')])&&!_[_0xb417('0xf6')](_0x10e0b6[_0xb417('0x111')][_0xb417('0x112')])&&_0x10e0b6[_0xb417('0x113')]==='xcally-motion-dialer'&&_0x460501){if(_0x460501[_0xb417('0x41')]!=='ivr'&&this['voiceQueues'][_0x460501[_0xb417('0xc2')]][_0xb417('0x114')]&&_0x10e0b6['value']===_0xb417('0x115')){delete this['uniqueId'][_0x10e0b6[_0xb417('0xbe')]];this[_0xb417('0xfd')](this[_0xb417('0x1d')][_0x460501[_0xb417('0xc2')]]);this[_0xb417('0x1d')][_0x460501[_0xb417('0xc2')]][_0xb417('0xc3')]+=0x1;this[_0xb417('0x1d')][_0x460501[_0xb417('0xc2')]]['outboundAnswerAgiCallsDay']+=0x1;_0x2e85ea=new Hangup(_0x460501,_0x10e0b6);_0x2e85ea[_0xb417('0x6f')]=0x12;_0x2e85ea[_0xb417('0xce')]=_0xb417('0x116');_0x2e85ea['membername']='AMD';ami[_0xb417('0x40')]('custom:amd',ut[_0xb417('0x117')](_0x2e85ea,_0xb417('0x118')));this[_0xb417('0x119')](_0x2e85ea,_0xb417('0x11a'),'[syncHangupInAMD]');}if(_0x460501[_0xb417('0x41')]!=='ivr'&&this[_0xb417('0x1d')][_0x460501['queue']][_0xb417('0x114')]&&_0x10e0b6['value']===_0xb417('0x11b')){return new Promise(function(_0x44c32b,_0x1804e0){delete _0x4a5f54[_0xb417('0x24')][_0x10e0b6['uniqueid']];_0x4a5f54[_0xb417('0xfd')](_0x4a5f54[_0xb417('0x1d')][_0x460501[_0xb417('0xc2')]]);_0x4a5f54[_0xb417('0x1d')][_0x460501['queue']][_0xb417('0xc3')]+=0x1;_0x4a5f54[_0xb417('0x1d')][_0x460501[_0xb417('0xc2')]][_0xb417('0x11c')]+=0x1;var _0x15842e=_0x4a5f54['voiceQueues'][_0x460501['queue']];var _0x5e8a09=new Hangup(_0x460501,_0x10e0b6);_0x5e8a09[_0xb417('0x6f')]=0x13;_0x5e8a09['statedesc']=_0xb417('0x11d');_0x5e8a09[_0xb417('0x11e')]=_0xb417('0x11f');_0x5e8a09[_0xb417('0x120')]+=0x1;_0x5e8a09[_0xb417('0xd2')]+=0x1;_0x5e8a09[_0xb417('0x118')]=!![];ami[_0xb417('0x40')](_0xb417('0x121'),ut[_0xb417('0x117')](_0x5e8a09,'amd'));hopperUtils['createHistory'](_0x5e8a09)[_0xb417('0x9c')](loggerCatch(_0xb417('0x122')));if(_0x5e8a09['countbusyretry']+_0x5e8a09[_0xb417('0x123')]+_0x5e8a09[_0xb417('0x124')]+_0x5e8a09[_0xb417('0x125')]+_0x5e8a09[_0xb417('0xd1')]+_0x5e8a09['countabandonedretry']+_0x5e8a09['countmachineretry']+_0x5e8a09[_0xb417('0x126')]>=_0x15842e[_0xb417('0x127')]){_0x4a5f54['stateGlobal'](_0x5e8a09,_0x44c32b,_0x1804e0,_0xb417('0x128'));}else{if(_0x5e8a09['countmachineretry']>=_0x15842e[_0xb417('0x129')]){_0x4a5f54[_0xb417('0x12a')](_0x5e8a09,_0x44c32b,_0x1804e0,_0xb417('0x12b'));}else{hopperUtils[_0xb417('0xd8')]({'active':![],'countmachineretry':_0x5e8a09[_0xb417('0x120')],'scheduledat':moment()[_0xb417('0x12c')](_0x15842e[_0xb417('0x12d')],_0xb417('0xeb'))[_0xb417('0x46')](_0xb417('0xc1')),'ContactId':_0x5e8a09[_0xb417('0xd9')],'ListId':_0x5e8a09['ListId'],'VoiceQueueId':_0x5e8a09[_0xb417('0xdb')]||undefined,'CampaignId':_0x5e8a09[_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch('[rescheduleContact][Machine]'));_0x44c32b({'reschedule':0x1});}}});}if(_0x460501[_0xb417('0x41')]===_0xb417('0xbf')&&this[_0xb417('0x1e')][_0x460501['queue']]['dialAMDActive']&&_0x10e0b6[_0xb417('0x12e')]===_0xb417('0x115')){delete this['uniqueId'][_0x10e0b6[_0xb417('0xbe')]];this[_0xb417('0xfd')](this[_0xb417('0x1e')][_0x460501[_0xb417('0xc2')]]);_0x2e85ea=new Hangup(_0x460501,_0x10e0b6);_0x2e85ea[_0xb417('0x6f')]=0x12;_0x2e85ea[_0xb417('0xce')]=_0xb417('0x116');_0x2e85ea[_0xb417('0x11e')]=_0xb417('0x11f');ami[_0xb417('0x40')](_0xb417('0x121'),ut[_0xb417('0x117')](_0x2e85ea,_0xb417('0x118')));this[_0xb417('0x119')](_0x2e85ea,_0xb417('0x12f'),'[syncHangupInAMDIvr]');}if(_0x460501[_0xb417('0x41')]===_0xb417('0xbf')&&this['campaigns'][_0x460501[_0xb417('0xc2')]][_0xb417('0x114')]&&_0x10e0b6[_0xb417('0x12e')]===_0xb417('0x11b')){return new Promise(function(_0x96a5fa,_0x44a529){delete _0x4a5f54[_0xb417('0x24')][_0x10e0b6[_0xb417('0xbe')]];_0x4a5f54[_0xb417('0xfd')](_0x4a5f54[_0xb417('0x1e')][_0x460501[_0xb417('0xc2')]]);_0x4a5f54[_0xb417('0x1e')][_0x460501[_0xb417('0xc2')]][_0xb417('0xc3')]+=0x1;_0x4a5f54[_0xb417('0x1e')][_0x460501[_0xb417('0xc2')]][_0xb417('0x11c')]+=0x1;var _0x2f79ea=_0x4a5f54[_0xb417('0x1e')][_0x460501[_0xb417('0xc2')]];var _0x1b8b59=new Hangup(_0x460501,_0x10e0b6);_0x1b8b59[_0xb417('0x6f')]=0x13;_0x1b8b59[_0xb417('0xce')]=_0xb417('0x11d');_0x1b8b59[_0xb417('0x11e')]=_0xb417('0x11f');_0x1b8b59[_0xb417('0x120')]+=0x1;_0x1b8b59[_0xb417('0xd2')]+=0x1;_0x1b8b59[_0xb417('0x118')]=!![];ami[_0xb417('0x40')]('custom:amd',ut[_0xb417('0x117')](_0x1b8b59,_0xb417('0x118')));hopperUtils[_0xb417('0xe0')](_0x1b8b59)[_0xb417('0x9c')](loggerCatch(_0xb417('0x122')));if(_0x1b8b59[_0xb417('0x130')]+_0x1b8b59[_0xb417('0x123')]+_0x1b8b59['countnoanswerretry']+_0x1b8b59['countnosuchnumberretry']+_0x1b8b59[_0xb417('0xd1')]+_0x1b8b59['countabandonedretry']+_0x1b8b59['countmachineretry']+_0x1b8b59[_0xb417('0x126')]>=_0x2f79ea[_0xb417('0x127')]){_0x4a5f54[_0xb417('0x131')](_0x1b8b59,_0x96a5fa,_0x44a529,_0xb417('0x128'));}else{if(_0x1b8b59['countmachineretry']>=_0x2f79ea[_0xb417('0x129')]){_0x4a5f54[_0xb417('0x12a')](_0x1b8b59,_0x96a5fa,_0x44a529,_0xb417('0x12b'));}else{hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x1b8b59['countmachineretry'],'scheduledat':moment()[_0xb417('0x12c')](_0x2f79ea['dialMachineRetryFrequency'],'minutes')[_0xb417('0x46')](_0xb417('0xc1')),'ContactId':_0x1b8b59[_0xb417('0xd9')],'ListId':_0x1b8b59[_0xb417('0xda')],'VoiceQueueId':_0x1b8b59[_0xb417('0xdb')]||undefined,'CampaignId':_0x1b8b59['CampaignId']||undefined})['catch'](loggerCatch(_0xb417('0x132')));_0x96a5fa({'reschedule':0x1});}}});}}};Dialer[_0xb417('0x19')][_0xb417('0x34')]=function(_0x32b92a){var _0x27215d=this[_0xb417('0x24')][_0x32b92a[_0xb417('0xbe')]];var _0x12118c;if(_0x27215d&&_0x27215d[_0xb417('0x41')]===_0xb417('0xbf')){delete this[_0xb417('0x24')][_0x32b92a['uniqueid']];this['updateOriginated'](this['campaigns'][_0x27215d['queue']]);this['campaigns'][_0x27215d[_0xb417('0xc2')]][_0xb417('0x133')]+=0x1;_0x12118c=new Hangup(_0x27215d,_0x32b92a);hopperUtils['createHistory'](_0x12118c)[_0xb417('0x9c')](loggerCatch(_0xb417('0x134')));hopperUtils[_0xb417('0xc9')](_0x12118c)['catch'](loggerCatch(_0xb417('0x135')));}if(_0x27215d&&_0x27215d[_0xb417('0x41')]!==_0xb417('0xbf')&&isNotNull(this[_0xb417('0x1d')][_0x27215d[_0xb417('0xc2')]][_0xb417('0x136')])){delete this[_0xb417('0x24')][_0x32b92a[_0xb417('0xbe')]];this[_0xb417('0xfd')](this[_0xb417('0x1d')][_0x27215d['queue']]);this['voiceQueues'][_0x27215d[_0xb417('0xc2')]]['outboundAnswerCallsDay']+=0x1;this[_0xb417('0x1d')][_0x27215d[_0xb417('0xc2')]][_0xb417('0x11c')]+=0x1;_0x12118c=new Hangup(_0x27215d,_0x32b92a);_0x12118c[_0xb417('0x6f')]=0x10;_0x12118c[_0xb417('0xce')]=_0xb417('0x137');_0x12118c[_0xb417('0x11e')]=_0xb417('0x138');hopperUtils[_0xb417('0xe0')](_0x12118c)['catch'](loggerCatch(_0xb417('0x134')));hopperUtils[_0xb417('0xc9')](_0x12118c)['catch'](loggerCatch(_0xb417('0x135')));}if(_0x27215d&&_0x27215d[_0xb417('0x41')]!==_0xb417('0xbf')&&!isNotNull(this[_0xb417('0x1d')][_0x27215d['queue']][_0xb417('0x136')])){delete this['uniqueId'][_0x32b92a[_0xb417('0xbe')]];this[_0xb417('0xfd')](this['voiceQueues'][_0x27215d[_0xb417('0xc2')]]);this[_0xb417('0x1d')][_0x27215d[_0xb417('0xc2')]][_0xb417('0x139')]+=0x1;_0x12118c=new Hangup(_0x27215d,_0x32b92a);_0x12118c[_0xb417('0x6f')]=0xc;_0x12118c[_0xb417('0xce')]=_0x32b92a['cause-txt'];_0x12118c[_0xb417('0x11e')]=_0xb417('0x13a');hopperUtils[_0xb417('0xe0')](_0x12118c)[_0xb417('0x9c')](loggerCatch(_0xb417('0x134')));hopperUtils[_0xb417('0xc9')](_0x12118c)['catch'](loggerCatch('[syncHangupIvr]'));}};Dialer[_0xb417('0x19')][_0xb417('0x13b')]=function(_0x2cf22f){var _0x420f42=this;if(!_0x420f42[_0xb417('0x13c')][_0x2cf22f[_0xb417('0x48')]]){_0x420f42[_0xb417('0x13c')][_0x2cf22f['name']]={'running':![]};}else if(_0x420f42[_0xb417('0x13c')][_0x2cf22f['name']][_0xb417('0x13d')]===!![]){return;}else if(_0x420f42['queuesSummary'][_0x2cf22f['name']][_0xb417('0x13d')]===![]){_0x420f42[_0xb417('0x13c')][_0x2cf22f[_0xb417('0x48')]][_0xb417('0x13d')]=!![];}var _0x4d7ce9=_0x420f42[_0xb417('0x1d')][_0x2cf22f['name']];var _0x3a91ef=_0x4d7ce9[_0xb417('0x6e')]!==utils[_0xb417('0x69')][_0xb417('0x7b')];var _0x9a02bc=utils['isPreviewCampaign'](_0x4d7ce9);_0x4d7ce9[_0xb417('0x13e')]=utils['getQueueCampaignStatusMessage'](_0x4d7ce9,_0x420f42[_0xb417('0x20')]);Promise[_0xb417('0xab')]()[_0xb417('0x3d')](function(){if(_0x4d7ce9[_0xb417('0x13e')]===utils[_0xb417('0x69')]['INACTIVE']){if(_0x3a91ef){clearPredictiveAttributes(_0x4d7ce9);_0x2cf22f[_0xb417('0x25')]=undefined;_0x2cf22f[_0xb417('0x26')]=undefined;}if(_0x4d7ce9['statusMessage']===utils[_0xb417('0x69')][_0xb417('0x7b')]){_0x2cf22f[_0xb417('0x13f')]=0x0;_0x2cf22f['paused']=0x0;_0x2cf22f[_0xb417('0x140')]=0x0;_0x2cf22f['talking']=0x0;_0x2cf22f[_0xb417('0x141')]=0x0;}}else if(_0x4d7ce9['statusMessage']===utils[_0xb417('0x69')][_0xb417('0x142')]&&!_0x9a02bc){return _0x420f42[_0xb417('0x8f')](_0x4d7ce9,!![])[_0xb417('0x3d')](function(){return _0x420f42[_0xb417('0x8f')](_0x4d7ce9,![]);})[_0xb417('0x3d')](function(){return _0x420f42[_0xb417('0xb0')](_0x4d7ce9);})[_0xb417('0x9c')](function(_0x4fedc0){loggerSyncQueueSummary['debug'](_0xb417('0x143'),util[_0xb417('0x45')](_0x4fedc0,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x4d7ce9);});}else{clearPredictiveAttributes(_0x4d7ce9);}})[_0xb417('0x3d')](function(){var _0x30c56d=_0x2cf22f[_0xb417('0x144')](_0x4d7ce9);if(_0x30c56d||_0x4d7ce9[_0xb417('0x145')]){_0x4d7ce9['queueSummaryCountersUpdated']=![];_0x2cf22f[_0xb417('0x146')](_0x4d7ce9);Object[_0xb417('0x147')](_0x4d7ce9,_0x2cf22f);emitOutboundVoiceQueueSummary(_0x2cf22f);}_0x420f42[_0xb417('0x13c')][_0x4d7ce9[_0xb417('0x48')]][_0xb417('0x13d')]=![];})[_0xb417('0x9c')](function(_0x3b9ad2){logger['error']('[syncQueueSummary]',util[_0xb417('0x45')](_0x3b9ad2,{'showHidden':![],'depth':null}));_0x420f42[_0xb417('0x13c')][_0x4d7ce9[_0xb417('0x48')]][_0xb417('0x13d')]=![];});};Dialer[_0xb417('0x19')][_0xb417('0x32')]=_[_0xb417('0x148')](function(){var _0x1c7813=_[_0xb417('0x149')](this['voiceQueues'],function(_0x3d42ee){return _0x3d42ee['dialPreviewRecallmeReminder'];});var _0x4361a8=_[_0xb417('0x149')](this[_0xb417('0x1f')],function(_0x370da1){return _0x370da1[_0xb417('0x14a')]&&_0x370da1[_0xb417('0x87')]==='reachable';});if(_0x1c7813[_0xb417('0x96')]>0x0&&_0x4361a8[_0xb417('0x96')]>0x0){return Promise[_0xb417('0xab')]()[_0xb417('0x3d')](cmHopper[_0xb417('0x14b')](_[_0xb417('0x14c')](_0x1c7813,'id'),previewRecallmeReminderInterval,_[_0xb417('0x14c')](_0x4361a8,'id')))[_0xb417('0x3d')](function(_0x5cea2e){for(var _0x10f424=0x0;_0x10f424<_0x5cea2e[_0xb417('0x96')];_0x10f424++){var _0x1dcd39=_0x5cea2e[_0x10f424][_0xb417('0x14d')][_0xb417('0x48')];if(_0x1dcd39)io['to'](util[_0xb417('0x46')](_0xb417('0x14e'),_0x1dcd39))[_0xb417('0x40')]('user:dialPreviewRecallReminder',{'hopper':_0x5cea2e[_0x10f424]});}})[_0xb417('0x9c')](function(_0x944837){logger[_0xb417('0x66')](_0xb417('0x14f'),_0x944837);});}},0x3c*0x3e8,{'leading':!![]});Dialer['prototype'][_0xb417('0x3c')]=function(){var _0x1fa4bf=this;setInterval(function(){_0x1fa4bf['clearZombieChannels'](_0x1fa4bf[_0xb417('0x24')],_0xb417('0x150'));_0x1fa4bf[_0xb417('0x151')](_0x1fa4bf[_0xb417('0xed')],'[actions]');},0x32c8);};Dialer[_0xb417('0x19')][_0xb417('0x151')]=function(_0x459e5a,_0x31a6f8){var _0x4ebbc4=this;for(var _0x18a64e in _0x459e5a){if(typeof _0x459e5a[_0x18a64e]!==_0xb417('0xaa')){this[_0xb417('0x152')][_0xb417('0x1a')](function(){if(!_[_0xb417('0xf6')](_0x459e5a[_0x18a64e])){return ami[_0xb417('0x97')]({'action':_0xb417('0x87'),'channel':_0x459e5a[_0x18a64e][_0xb417('0xee')]})['catch'](function(_0x495f37){if(_0x495f37['message']==='No\x20such\x20channel'){setTimeout(function(){if(_0x459e5a[_0x18a64e]&&_0x459e5a[_0x18a64e]['type']!==_0xb417('0xbf')){_0x4ebbc4[_0xb417('0xfd')](_0x4ebbc4[_0xb417('0x1d')][_0x459e5a[_0x18a64e]['queue']]);logger['error']('[Dialer][checkChannel]',_0x31a6f8,_0x18a64e,_0x459e5a[_0x18a64e]['queue']);delete _0x459e5a[_0x18a64e];}if(_0x459e5a[_0x18a64e]&&_0x459e5a[_0x18a64e][_0xb417('0x41')]===_0xb417('0xbf')){_0x4ebbc4['updateOriginated'](_0x4ebbc4[_0xb417('0x1e')][_0x459e5a[_0x18a64e]['queue']]);logger[_0xb417('0x66')](_0xb417('0x153'),_0x31a6f8,_0x18a64e,_0x459e5a[_0x18a64e][_0xb417('0xc2')]);delete _0x459e5a[_0x18a64e];}},0x2328);}});}});}}};Dialer['prototype'][_0xb417('0x154')]=function(_0x24c07b){return Promise[_0xb417('0xab')]()[_0xb417('0x3d')](voiceQueueRt[_0xb417('0x154')](_0x24c07b))[_0xb417('0x9c')](loggerCatch(_0xb417('0x155')));};Dialer[_0xb417('0x19')][_0xb417('0xfd')]=function(_0x3257b5){if(!_[_0xb417('0x3f')](_0x3257b5)&&_0x3257b5!==null){if(typeof _0x3257b5[_0xb417('0x7f')]!=='undefined'){if(_0x3257b5[_0xb417('0x7f')]>0x0){_0x3257b5[_0xb417('0x7f')]-=0x1;}else{logger[_0xb417('0x66')](_0xb417('0x156'));}}}else{logger[_0xb417('0x66')](_0xb417('0x157'));}};Dialer[_0xb417('0x19')]['loggerHandler']=function(_0xfba3b2,_0x3109cd){var _0x5ee117=this;return function(_0x3ee370){_0x5ee117[_0xb417('0xfd')](_0x3109cd);logger[_0xb417('0x66')](_0xfba3b2,util['inspect'](_0x3ee370,{'showHidden':![],'depth':null}));};};Dialer['prototype'][_0xb417('0x158')]=function(_0x14baaf,_0x29677f,_0x39dd90){var _0x5eec01={'state':0x19,'statedesc':_0xb417('0x159')};this[_0xb417('0xfd')](_0x29677f);this[_0xb417('0x119')](_[_0xb417('0xf8')](_0x5eec01,_[_0xb417('0x75')](_0x39dd90,[_0xb417('0xd9'),_0xb417('0xda'),_0xb417('0x15a'),'VoiceQueueId',_0xb417('0xdc')])),_0xb417('0x15b'),'[emptyContact]');logger['error'](_0x14baaf);};Dialer['prototype'][_0xb417('0x119')]=function(_0x51434e,_0x7f7de0,_0xf1c82e){hopperUtils[_0xb417('0xe0')](_0x51434e)['catch'](loggerCatch(_0x7f7de0));hopperUtils[_0xb417('0xc9')](_0x51434e)[_0xb417('0x9c')](loggerCatch(_0xf1c82e));};Dialer[_0xb417('0x19')][_0xb417('0xea')]=function(_0x158a0c,_0x5420d4){hopperUtils['createHistory'](_0x158a0c)[_0xb417('0x9c')](loggerCatch(_0xb417('0xc8')));if(_0x5420d4==0x0){hopperUtils[_0xb417('0xc9')](_0x158a0c)[_0xb417('0x9c')](loggerCatch('[syncQueueCallerAbandon]\x20[Drop]'));}};Dialer['prototype'][_0xb417('0x14f')]=function(_0x4d0f11){return Promise[_0xb417('0xab')]()[_0xb417('0x3d')](cmHopper[_0xb417('0x14b')](_0x4d0f11['id'],previewRecallmeReminderInterval))[_0xb417('0x3d')](function(_0x1311b0){for(var _0x278cc2=0x0;_0x278cc2<_0x1311b0['length'];_0x278cc2++){var _0x37354a=_0x1311b0[_0x278cc2][_0xb417('0x14d')][_0xb417('0x48')];if(_0x37354a)io['to'](util[_0xb417('0x46')]('user:%s',_0x37354a))['emit'](_0xb417('0x15c'),{'hopper':_0x1311b0[_0x278cc2]});}})[_0xb417('0x9c')](function(){});};Dialer[_0xb417('0x19')][_0xb417('0x15d')]=function(_0x575601){var _0x262291=this;return function(){_0x262291['handleIvr'](_0x575601);};};Dialer[_0xb417('0x19')][_0xb417('0x15e')]=function(_0x50c6fe,_0xac8f0){var _0x2d3927=this;var _0x2ad57a=uuid['v4']();this[_0xb417('0xed')][_0x2ad57a]=new Action(_0x50c6fe,_0xac8f0,_0x2ad57a);return new Promise(function(_0x2a9406,_0x382e00){if(_[_0xb417('0x3f')](_0x50c6fe)&&typeof _0x50c6fe!==_0xb417('0x15f')){return _0x382e00(msgResponse(_0xb417('0x160'),_0xb417('0x90'),_0xb417('0x161')));}if(_[_0xb417('0x3f')](_0xac8f0['phone'])||_0xac8f0[_0xb417('0x162')]===null){return _0x382e00(msgResponse(_0xb417('0x160'),_0xb417('0x90'),'contact\x20is\x20undefine'));}var _0x28c50f={'XMD-CALLERID':_0x2d3927[_0xb417('0xed')][_0x2ad57a][_0xb417('0x163')](),'XMD-AGI':_0x50c6fe[_0xb417('0x136')]?util['format'](_0xb417('0x164'),ipAgi,_0x50c6fe[_0xb417('0x136')]):_0xb417('0x165'),'XMD-AGIAFTER':_0x50c6fe[_0xb417('0xd0')]?util[_0xb417('0x46')](_0xb417('0x164'),ipAgi,_0x50c6fe[_0xb417('0xd0')]):_0xb417('0x165'),'XMD-QUEUE':utils[_0xb417('0x166')](_0x50c6fe)?util['format'](_0xb417('0x167'),_0x50c6fe[_0xb417('0x48')],_0x50c6fe[_0xb417('0x168')]||'',_0x50c6fe[_0xb417('0xc7')]?'c':'',_0x50c6fe[_0xb417('0xcc')]||0x3):_0xb417('0x165'),'XMD-CONTACTID':_0xac8f0[_0xb417('0xd9')],'XMD-CDRTYPE':_0xb417('0x6'),'CALLERID(all)':_0x2d3927[_0xb417('0xed')][_0x2ad57a][_0xb417('0x163')](),'XMD-AMD':_0x50c6fe[_0xb417('0x114')]?_0xb417('0x142'):_0xb417('0x165'),'XMD-DESTINATION':_0xb417('0x169')};if(_0x50c6fe[_0xb417('0x114')]){_0x28c50f[_0xb417('0x16a')]=_0x50c6fe[_0xb417('0x16b')]||0x9c4;_0x28c50f[_0xb417('0x16c')]=_0x50c6fe[_0xb417('0x16d')]||0x5dc;_0x28c50f[_0xb417('0x16e')]=_0x50c6fe[_0xb417('0x16f')]||0x320;_0x28c50f[_0xb417('0x170')]=_0x50c6fe[_0xb417('0x171')]||0x1388;_0x28c50f[_0xb417('0x172')]=_0x50c6fe[_0xb417('0x173')]||0x64;_0x28c50f[_0xb417('0x174')]=_0x50c6fe[_0xb417('0x175')]||0x32;_0x28c50f[_0xb417('0x176')]=_0x50c6fe[_0xb417('0x177')]||0x3;_0x28c50f[_0xb417('0x178')]=_0x50c6fe[_0xb417('0x179')]||0x100;_0x28c50f[_0xb417('0x17a')]=_0x50c6fe[_0xb417('0x17b')]||0x1388;}if(utils[_0xb417('0x166')](_0x50c6fe)){_0x28c50f[_0xb417('0x17c')]=_0xac8f0[_0xb417('0xdb')];}else{_0x28c50f[_0xb417('0x17d')]=_0xac8f0[_0xb417('0xdc')];}for(var _0x59754a in _0xac8f0[_0xb417('0x17e')]){if(typeof _0xac8f0['Contact'][_0x59754a]!==_0xb417('0xaa')){if(isNotNull(_0xac8f0['Contact'][_0x59754a])&&_0x59754a!=='id'&&_0x59754a!==_0xb417('0x17f')&&_0x59754a!==_0xb417('0x180')&&_0x59754a!=='updatedAt'){_0x28c50f[util['format'](_0xb417('0x181'),'XMD-',_['toUpper'](_0x59754a))]=_0xac8f0[_0xb417('0x17e')][_0x59754a];}}}var _0x12a03c=_0x2d3927[_0xb417('0x182')](_0x50c6fe['Trunk'])?utils[_0xb417('0x183')](_0x50c6fe[_0xb417('0x8b')][_0xb417('0x184')],_0x50c6fe[_0xb417('0x185')],_0x50c6fe[_0xb417('0x186')]>0x0?utils[_0xb417('0x187')](_0x50c6fe['dialOriginateCallerIdNumber'],_0x50c6fe[_0xb417('0x186')]):_0x50c6fe['dialOriginateCallerIdNumber']):utils[_0xb417('0x183')](_[_0xb417('0xf6')](_0x50c6fe[_0xb417('0x8c')])?_0x50c6fe[_0xb417('0x8b')][_0xb417('0x184')]:_0x50c6fe[_0xb417('0x8c')]['callerid'],_0x50c6fe[_0xb417('0x185')],_0x50c6fe[_0xb417('0x186')]>0x0?utils[_0xb417('0x187')](_0x50c6fe[_0xb417('0x188')],_0x50c6fe[_0xb417('0x186')]):_0x50c6fe['dialOriginateCallerIdNumber']);if(_0x12a03c){_0x28c50f[_0xb417('0x189')]=_0x2d3927[_0xb417('0xed')][_0x2ad57a][_0xb417('0x18a')]=utils['extractCalleridName'](_0x12a03c);_0x28c50f[_0xb417('0x18b')]=_0xac8f0[_0xb417('0x162')];}_0x50c6fe[_0xb417('0x18c')]=_0x28c50f;return ami[_0xb417('0x97')]({'actionid':_0x2ad57a,'action':_0xb417('0x160'),'channel':_0x2d3927['isTrunkReachable'](_0x50c6fe[_0xb417('0x8b')])?util[_0xb417('0x46')](_0xb417('0x18d'),_0x50c6fe[_0xb417('0x8b')][_0xb417('0x48')],isNotNull(_0x50c6fe['dialPrefix'])?_0x50c6fe[_0xb417('0x18e')]['trim']()||'':'',_0x50c6fe['dialCutDigit']>0x0?_0xac8f0['phone'][_0xb417('0x18f')](_0x50c6fe[_0xb417('0x190')]):_0xac8f0['phone']):util[_0xb417('0x46')](_0xb417('0x18d'),_['isNil'](_0x50c6fe[_0xb417('0x8c')])?_0x50c6fe[_0xb417('0x8b')][_0xb417('0x48')]:_0x50c6fe['TrunkBackup'][_0xb417('0x48')],isNotNull(_0x50c6fe[_0xb417('0x18e')])?_0x50c6fe[_0xb417('0x18e')][_0xb417('0x191')]()||'':'',_0x50c6fe[_0xb417('0x190')]>0x0?_0xac8f0[_0xb417('0x162')][_0xb417('0x18f')](_0x50c6fe[_0xb417('0x190')]):_0xac8f0[_0xb417('0x162')]),'callerid':_0x12a03c,'Exten':_0xb417('0x169'),'Context':_0xb417('0x192'),'Priority':'1','variable':_0x28c50f,'timeout':(_0x50c6fe['dialOriginateTimeout']||0x1e)*0x3e8,'async':!![],'channelid':_0x2ad57a})[_0xb417('0x3d')](function(_0x216ef9){return _0x2a9406(_0x216ef9);})[_0xb417('0x9c')](function(_0x3e7212){_0x50c6fe[_0xb417('0x193')]+=0x1;var _0x527e62=new History(_0x2d3927[_0xb417('0xed')][_0x2ad57a]);logger[_0xb417('0x66')](util[_0xb417('0x46')](_0xb417('0x194'),JSON[_0xb417('0xa7')](_0x3e7212)));_0x527e62[_0xb417('0x6f')]=0xe;_0x527e62[_0xb417('0xce')]='OriginateError';_0x527e62['starttime']=moment()[_0xb417('0x46')](_0xb417('0xc1'));_0x527e62[_0xb417('0x70')]=_0x527e62['starttime'];hopperUtils[_0xb417('0xe0')](_0x527e62)[_0xb417('0x9c')](loggerCatch(_0xb417('0x195')));_0x2d3927[_0xb417('0xc9')](_0x527e62)['catch'](loggerCatch(_0xb417('0x195')))['finally'](function(){delete _0x2d3927[_0xb417('0xed')][_0x2ad57a];return _0x382e00(msgResponse('originate','Error',_0xb417('0x196')));});});});};Dialer['prototype']['checkRetriveMax']=function(_0x4f2611,_0x23b30c,_0x2d4c57){var _0x4c00f9=new History(_0x23b30c);if(_0x4c00f9[_0xb417('0x130')]+_0x4c00f9[_0xb417('0x123')]+_0x4c00f9['countnoanswerretry']+_0x4c00f9[_0xb417('0x125')]+_0x4c00f9[_0xb417('0xd1')]+_0x4c00f9[_0xb417('0xe8')]+_0x4c00f9[_0xb417('0x120')]+_0x4c00f9[_0xb417('0x126')]>=_0x2d4c57[_0xb417('0x127')]-0x1){return!![];}switch(_0x4f2611){case 0x3:if(_0x4c00f9['countnoanswerretry']>=_0x2d4c57[_0xb417('0x197')]-0x1){return!![];}hopperUtils[_0xb417('0xd8')]({'active':![],'countnoanswerretry':_0x4c00f9[_0xb417('0x124')]+=0x1,'scheduledat':moment()[_0xb417('0x12c')](_0x2d4c57[_0xb417('0x198')],_0xb417('0xeb'))[_0xb417('0x46')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x4c00f9[_0xb417('0xd9')],'ListId':_0x4c00f9[_0xb417('0xda')],'VoiceQueueId':_0x4c00f9['VoiceQueueId']||undefined,'CampaignId':_0x4c00f9['CampaignId']||undefined})['catch'](loggerCatch(_0xb417('0x199')));break;case 0x5:if(_0x4c00f9[_0xb417('0x130')]>=_0x2d4c57['dialBusyMaxRetry']-0x1){return!![];}hopperUtils[_0xb417('0xd8')]({'active':![],'countbusyretry':_0x4c00f9['countbusyretry']+=0x1,'scheduledat':moment()['add'](_0x2d4c57[_0xb417('0x19a')],'minutes')[_0xb417('0x46')](_0xb417('0xc1')),'ContactId':_0x4c00f9[_0xb417('0xd9')],'ListId':_0x4c00f9[_0xb417('0xda')],'VoiceQueueId':_0x4c00f9['VoiceQueueId']||undefined,'CampaignId':_0x4c00f9['CampaignId']||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0x19b')));break;case 0x8:if(_0x4c00f9[_0xb417('0x123')]>=_0x2d4c57[_0xb417('0x19c')]-0x1){return!![];}hopperUtils[_0xb417('0xd8')]({'active':![],'countcongestionretry':_0x4c00f9['countcongestionretry']+=0x1,'scheduledat':moment()['add'](_0x2d4c57[_0xb417('0x19d')],_0xb417('0xeb'))['format'](_0xb417('0xc1')),'ContactId':_0x4c00f9[_0xb417('0xd9')],'ListId':_0x4c00f9[_0xb417('0xda')],'VoiceQueueId':_0x4c00f9[_0xb417('0xdb')]||undefined,'CampaignId':_0x4c00f9['CampaignId']||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0x19e')));break;case 0x0:if(_0x4c00f9['countnosuchnumberretry']>=_0x2d4c57['dialNoSuchNumberMaxRetry']-0x1){return!![];}else{hopperUtils[_0xb417('0xd8')]({'active':![],'countnosuchnumberretry':_0x4c00f9[_0xb417('0x125')]+=0x1,'scheduledat':moment()['add'](_0x2d4c57[_0xb417('0x19f')],'minutes')['format'](_0xb417('0xc1')),'ContactId':_0x4c00f9['ContactId'],'ListId':_0x4c00f9[_0xb417('0xda')],'VoiceQueueId':_0x4c00f9[_0xb417('0xdb')]||undefined,'CampaignId':_0x4c00f9['CampaignId']||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0x1a0')));}break;case 0xa:if(_0x4c00f9['countdropretry']>=_0x2d4c57[_0xb417('0xd7')]-0x1){return!![];}hopperUtils[_0xb417('0xd8')]({'active':![],'countdropretry':_0x4c00f9[_0xb417('0xd1')]+=0x1,'scheduledat':moment()[_0xb417('0x12c')](_0x2d4c57[_0xb417('0xd3')],'minutes')[_0xb417('0x46')](_0xb417('0xc1')),'ContactId':_0x4c00f9[_0xb417('0xd9')],'ListId':_0x4c00f9[_0xb417('0xda')],'VoiceQueueId':_0x4c00f9['VoiceQueueId']||undefined,'CampaignId':_0x4c00f9[_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch('[rescheduleContact][Drop]'));break;case 0xb:if(_0x4c00f9[_0xb417('0xe8')]>=_0x2d4c57[_0xb417('0xe9')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countabandonedretry':_0x4c00f9[_0xb417('0xe8')]+=0x1,'scheduledat':moment()[_0xb417('0x12c')](_0x2d4c57[_0xb417('0xe6')],_0xb417('0xeb'))[_0xb417('0x46')](_0xb417('0xc1')),'ContactId':_0x4c00f9['ContactId'],'ListId':_0x4c00f9['ListId'],'VoiceQueueId':_0x4c00f9[_0xb417('0xdb')]||undefined,'CampaignId':_0x4c00f9[_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0xec')));break;case 0x13:if(_0x4c00f9[_0xb417('0x120')]>=_0x2d4c57['dialMachineMaxRetry']-0x1){return!![];}hopperUtils[_0xb417('0xd8')]({'active':![],'countmachineretry':_0x4c00f9[_0xb417('0x120')]+=0x1,'scheduledat':moment()[_0xb417('0x12c')](_0x2d4c57[_0xb417('0x12d')],_0xb417('0xeb'))['format'](_0xb417('0xc1')),'ContactId':_0x4c00f9['ContactId'],'ListId':_0x4c00f9[_0xb417('0xda')],'VoiceQueueId':_0x4c00f9[_0xb417('0xdb')]||undefined,'CampaignId':_0x4c00f9[_0xb417('0xdc')]||undefined})['catch'](loggerCatch(_0xb417('0x132')));break;case 0x14:if(_0x4c00f9[_0xb417('0x126')]>=_0x2d4c57[_0xb417('0x1a1')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countagentrejectretry':_0x4c00f9[_0xb417('0x126')]+=0x1,'scheduledat':moment()[_0xb417('0x12c')](_0x2d4c57['dialAgentRejectRetryFrequency'],_0xb417('0xeb'))[_0xb417('0x46')](_0xb417('0xc1')),'ContactId':_0x4c00f9['ContactId'],'ListId':_0x4c00f9[_0xb417('0xda')],'VoiceQueueId':_0x4c00f9['VoiceQueueId']||undefined,'CampaignId':_0x4c00f9[_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0x1a2')));break;default:return!![];}};Dialer[_0xb417('0x19')][_0xb417('0x10f')]=function(_0x430c6d,_0x61e30b,_0x343056){var _0x4b9ac0=this;var _0x3f34b8=new History(_0x430c6d);var _0x2a95a1=![];var _0x55506d;var _0x1471de;return new Promise(function(_0x119ff0,_0xb22b4){if(_[_0xb417('0x3f')](_0x61e30b)&&typeof _0x61e30b!==_0xb417('0x15f')){return _0xb22b4(msgResponse(_0xb417('0x1a3'),_0xb417('0x90'),_0xb417('0x1a4')));}if(_[_0xb417('0x3f')](_0x343056)&&typeof _0x343056!==_0xb417('0x15f')){return _0xb22b4(msgResponse(_0xb417('0x1a3'),_0xb417('0x90'),_0xb417('0x1a5')));}hopperUtils[_0xb417('0xd4')](_0x3f34b8,_0x343056['reason'],_0x61e30b)[_0xb417('0x3d')](function(_0x5124ec){if(_0x5124ec[_0xb417('0xd6')]==0x1)_0x2a95a1=!![];switch(_0x343056[_0xb417('0xc4')]){case'0':_0x61e30b[_0xb417('0x1a6')]+=0x1;_0x3f34b8['state']=0x0;_0x3f34b8['statedesc']=_0xb417('0x1a7');_0x3f34b8[_0xb417('0x125')]+=0x1;_0x3f34b8['countglobal']+=0x1;ami['emit']('custom:agentnosuchnumber',ut[_0xb417('0x117')](_0x430c6d,_0xb417('0x1a8')));_0x55506d=_0x61e30b['dialNoSuchNumberRetryFrequency'];_0x1471de=_0x61e30b[_0xb417('0xe7')];hopperUtils['createHistory'](_0x3f34b8)[_0xb417('0x9c')](loggerCatch(_0xb417('0x122')));if(_0x4b9ac0['checkRetriveMax'](0x0,_0x430c6d,_0x61e30b)&&!_0x2a95a1){if(_0x3f34b8[_0xb417('0x125')]>=_0x61e30b[_0xb417('0x1a9')]){_0x4b9ac0[_0xb417('0x12a')](_0x3f34b8,_0x119ff0,_0xb22b4,'reason\x200\x20no\x20such\x20number....');}else{_0x4b9ac0[_0xb417('0x131')](_0x3f34b8,_0x119ff0,_0xb22b4,_0xb417('0x1aa'));}}break;case'3':_0x61e30b[_0xb417('0x1ab')]+=0x1;_0x3f34b8['state']=0x3;_0x3f34b8[_0xb417('0xce')]=_0xb417('0x1ac');_0x3f34b8[_0xb417('0x124')]+=0x1;_0x3f34b8[_0xb417('0xd2')]+=0x1;var _0x1ccbc3=ut['buildNoAnswerEventPayload'](_0x430c6d,_0x61e30b);ami[_0xb417('0x40')](_0xb417('0x1ad'),_0x1ccbc3);_0x55506d=_0x61e30b[_0xb417('0x198')];_0x1471de=_0x61e30b[_0xb417('0xe7')];hopperUtils[_0xb417('0xe0')](_0x3f34b8)['catch'](loggerCatch(_0xb417('0x1ae')));if(_0x4b9ac0[_0xb417('0x1af')](0x3,_0x430c6d,_0x61e30b)&&!_0x2a95a1){if(_0x3f34b8[_0xb417('0x124')]>=_0x61e30b[_0xb417('0x197')]){_0x4b9ac0[_0xb417('0x12a')](_0x3f34b8,_0x119ff0,_0xb22b4,'reason\x203\x20ringing\x20no\x20answer');}else{_0x4b9ac0[_0xb417('0x131')](_0x3f34b8,_0x119ff0,_0xb22b4,_0xb417('0x1b0'));}}break;case'5':_0x61e30b[_0xb417('0x1b1')]+=0x1;_0x3f34b8[_0xb417('0x6f')]=0x5;_0x3f34b8['statedesc']=_0xb417('0x1b2');_0x3f34b8[_0xb417('0x130')]+=0x1;_0x3f34b8[_0xb417('0xd2')]+=0x1;ami[_0xb417('0x40')](_0xb417('0x1b3'),ut[_0xb417('0x117')](_0x430c6d,_0xb417('0x1b4')));_0x55506d=_0x61e30b[_0xb417('0x19a')];_0x1471de=_0x61e30b['callAdditionalPhoneAfterMin'];hopperUtils['createHistory'](_0x3f34b8)[_0xb417('0x9c')](loggerCatch(_0xb417('0x1b5')));if(_0x4b9ac0[_0xb417('0x1af')](0x5,_0x430c6d,_0x61e30b)&&!_0x2a95a1){if(_0x3f34b8['countbusyretry']>=_0x61e30b[_0xb417('0x1b6')]){_0x4b9ac0['createStateFinal'](_0x3f34b8,_0x119ff0,_0xb22b4,_0xb417('0x1b7'));}else{_0x4b9ac0['stateGlobal'](_0x3f34b8,_0x119ff0,_0xb22b4,_0xb417('0x1b7'));}}break;case'8':_0x61e30b[_0xb417('0x1b8')]+=0x1;_0x3f34b8[_0xb417('0x6f')]=0x8;_0x3f34b8[_0xb417('0xce')]=_0xb417('0x1b9');_0x3f34b8[_0xb417('0x123')]+=0x1;_0x3f34b8[_0xb417('0xd2')]+=0x1;_0x55506d=_0x61e30b[_0xb417('0x19d')];_0x1471de=_0x61e30b[_0xb417('0xe7')];ami[_0xb417('0x40')]('custom:agentcongestion',ut[_0xb417('0x117')](_0x430c6d,_0xb417('0x1ba')));hopperUtils['createHistory'](_0x3f34b8)[_0xb417('0x9c')](loggerCatch('[syncAgentComplete][createHistory][8]'));if(_0x4b9ac0[_0xb417('0x1af')](0x8,_0x430c6d,_0x61e30b)&&!_0x2a95a1){if(_0x3f34b8['countcongestionretry']>=_0x61e30b[_0xb417('0x19c')]){_0x4b9ac0[_0xb417('0x12a')](_0x3f34b8,_0x119ff0,_0xb22b4,_0xb417('0x1bb'));}else{_0x4b9ac0[_0xb417('0x131')](_0x3f34b8,_0x119ff0,_0xb22b4,_0xb417('0x1bb'));}}break;case'11':_0x61e30b['outboundAbandonedCallsDay']+=0x1;_0x3f34b8[_0xb417('0x6f')]=0xb;_0x3f34b8['statedesc']=_0xb417('0xe4');_0x3f34b8[_0xb417('0xe8')]+=0x1;_0x3f34b8[_0xb417('0xd2')]+=0x1;_0x55506d=_0x61e30b['dialAbandonedRetryFrequency'];_0x1471de=_0x61e30b[_0xb417('0xe7')];hopperUtils['createHistory'](_0x3f34b8)['catch'](loggerCatch('[syncAgentComplete][createHistory][11]'));if(_0x4b9ac0[_0xb417('0x1af')](0xb,_0x430c6d,_0x61e30b)&&!_0x2a95a1){if(_0x3f34b8['countabandonedretry']>=_0x61e30b[_0xb417('0xe9')]){_0x4b9ac0[_0xb417('0x12a')](_0x3f34b8,_0x119ff0,_0xb22b4,_0xb417('0x1bc'));}else{_0x4b9ac0[_0xb417('0x131')](_0x3f34b8,_0x119ff0,_0xb22b4,_0xb417('0x1bc'));}}break;case'20':_0x61e30b['outboundRejectCallsDay']+=0x1;_0x3f34b8[_0xb417('0x6f')]=0x14;_0x3f34b8[_0xb417('0xce')]=_0xb417('0x1bd');_0x3f34b8[_0xb417('0x126')]+=0x1;_0x3f34b8[_0xb417('0xd2')]+=0x1;_0x55506d=_0x61e30b[_0xb417('0x1be')];_0x1471de=_0x61e30b[_0xb417('0xe7')];ami[_0xb417('0x40')](_0xb417('0x1bf'),ut[_0xb417('0x117')](_0x430c6d,'agentreject'));hopperUtils[_0xb417('0xe0')](_0x3f34b8)['catch'](loggerCatch(_0xb417('0x1c0')));if(_0x4b9ac0['checkRetriveMax'](0x14,_0x430c6d,_0x61e30b)&&!_0x2a95a1){if(_0x3f34b8['countagentrejectretry']>=_0x61e30b[_0xb417('0x1a1')]){_0x4b9ac0[_0xb417('0x12a')](_0x3f34b8,_0x119ff0,_0xb22b4,_0xb417('0x1c1'));}else{_0x4b9ac0[_0xb417('0x131')](_0x3f34b8,_0x119ff0,_0xb22b4,_0xb417('0x1c1'));}}break;default:_0x61e30b['outboundUnknownCallsDay']+=0x1;_0x3f34b8[_0xb417('0x6f')]=0xc;_0x3f34b8[_0xb417('0xce')]=_0x343056['reason'];_0x55506d=_0x61e30b['dialAgentRejectRetryFrequency'];_0x1471de=_0x61e30b[_0xb417('0xe7')];hopperUtils[_0xb417('0xe0')](_0x3f34b8)[_0xb417('0x9c')](loggerCatch(_0xb417('0x1c2')));if(_0x4b9ac0['checkRetriveMax'](_0x343056[_0xb417('0xc4')],_0x430c6d,_0x61e30b)&&!_0x2a95a1){if(_0x3f34b8[_0xb417('0x130')]+_0x3f34b8['countcongestionretry']+_0x3f34b8['countnoanswerretry']+_0x3f34b8[_0xb417('0x125')]+_0x3f34b8[_0xb417('0xd1')]+_0x3f34b8[_0xb417('0xe8')]+_0x3f34b8['countmachineretry']+_0x3f34b8['countagentrejectretry']>=_0x61e30b[_0xb417('0x127')]){_0x4b9ac0[_0xb417('0x131')](_0x3f34b8,_0x119ff0,_0xb22b4,_0x343056[_0xb417('0xc4')]);}else{_0x4b9ac0['createStateFinal'](_0x3f34b8,_0x119ff0,_0xb22b4,_0x343056[_0xb417('0xc4')]);}}}})['then'](function(){if(_0x2a95a1){hopperUtils[_0xb417('0xe1')](_0x3f34b8,_0x55506d,_0x1471de)[_0xb417('0x3d')](function(){return _0x119ff0(0x1);});}});});};Dialer[_0xb417('0x19')][_0xb417('0x131')]=function(_0x2b1266,_0x442b81,_0x38c30f,_0x4dfb5d){var _0x52b508=new Final(_0x2b1266);_0x52b508[_0xb417('0x6f')]=0xf;_0x52b508[_0xb417('0xce')]=_0xb417('0x1c3');this[_0xb417('0x12a')](_0x52b508,_0x442b81,_0x38c30f,_0x4dfb5d);};Dialer[_0xb417('0x19')][_0xb417('0x12a')]=function(_0x4eb53f,_0x5dd831,_0x39f6ce,_0x4ff07f){hopperUtils[_0xb417('0xc9')](_0x4eb53f)['then'](function(){return _0x5dd831(msgResponse(_0xb417('0x1a3'),_0xb417('0x10e'),_0x4ff07f));})[_0xb417('0x9c')](function(){return _0x39f6ce(msgResponse('[moveContactManagedDialer][0]',_0xb417('0x90'),_0xb417('0x1c4')));});};Dialer[_0xb417('0x19')][_0xb417('0x8')]=function(_0x2587c6){var _0x551945=_0x2587c6['dialPredictiveOptimizationPercentage']/0x64;var _0x442968=_0x2587c6['outboundDropCallsDayTimeout']/(_0x2587c6['outboundDropCallsDayTimeout']+_0x2587c6['outboundAnswerCallsDay']);var _0x4e9a75=Math[_0xb417('0x1c5')](_0x2587c6[_0xb417('0x1c6')]*(_0x2587c6['predictiveIntervalMaxThreshold']/0x64));var _0x1a2a48=Math[_0xb417('0x1c5')](_0x2587c6['predictiveIntervalAvailable']*(_0x2587c6['predictiveIntervalMinThreshold']/0x64));var _0x54505e=_0x2587c6[_0xb417('0x13f')]+_0x2587c6[_0xb417('0x1c7')];var _0x266c63=Math[_0xb417('0x1c8')](_0x2587c6[_0xb417('0x5b')]*_0x2587c6[_0xb417('0x61')]*_0x2587c6['predictiveIntervalHitRate']*_0x2587c6[_0xb417('0x1c9')]);if(_[_0xb417('0x3f')](_0x2587c6['startProgressive'])){if(!_[_0xb417('0x3f')](_0x2587c6[_0xb417('0x25')])){_0x2587c6[_0xb417('0x25')]=undefined;loggerPredictive[_0xb417('0x66')](_0xb417('0x1ca'),_0xb417('0x1cb'));}if(!_[_0xb417('0x3f')](_0x2587c6['handlePredictive'])){loggerPredictive['error'](_0xb417('0x1ca'),_0xb417('0x1cc'));clearInterval(_0x2587c6[_0xb417('0x65')]);_0x2587c6[_0xb417('0x65')]=undefined;}_0x2587c6[_0xb417('0x26')]=moment()['format'](_0xb417('0xc1'));loggerPredictive[_0xb417('0x4c')](_0x2587c6['name'],'collection\x20data\x20in\x20progressive\x20at',_0x2587c6[_0xb417('0x26')]);this[_0xb417('0xb4')](_0x2587c6,0x1);}else if(ifInterval(_0x2587c6[_0xb417('0x1cd')],_0x2587c6['startProgressive'])){this[_0xb417('0xb4')](_0x2587c6,0x1);loggerPredictiveCalls[_0xb417('0x4c')]('[startMethodPredictive][StartProgressive][Loop]',_0x2587c6[_0xb417('0x26')],_0x2587c6[_0xb417('0x48')]);_0x2587c6[_0xb417('0x5b')]=0x0;_0x2587c6[_0xb417('0xcd')]=0x0;}else if(_0x551945<_0x442968&&_0x2587c6['dialPredictiveOptimization']===_0xb417('0x1ce')){clearPredictiveAttributes(_0x2587c6);loggerPredictive[_0xb417('0x4c')](_0xb417('0x1cf'),_0xb417('0x1d0'),_0x442968,_0xb417('0x26'),_0x2587c6[_0xb417('0x48')]);}else if(_0x266c63<_0x2587c6[_0xb417('0xcd')]&&_0x2587c6[_0xb417('0x1d1')]===_0xb417('0x1ce')){clearPredictiveAttributes(_0x2587c6);loggerPredictive[_0xb417('0x4c')](_0xb417('0x1d2'),_0xb417('0x1d3'),_0x266c63,_0xb417('0x1d4'),_0x2587c6['predictiveIntervalErlangCallsDroppedCalls'],'startProgressive',_0x2587c6['name']);}else if(!ifInterval(_0x2587c6['dialPredictiveInterval'],_0x2587c6['startProgressive'])&&_[_0xb417('0x3f')](_0x2587c6[_0xb417('0x25')])&&!_[_0xb417('0x3f')](_0x2587c6[_0xb417('0x26')])){_0x2587c6[_0xb417('0x25')]=moment()[_0xb417('0x46')](_0xb417('0xc1'));loggerPredictive[_0xb417('0x4c')](_0x2587c6[_0xb417('0x48')],_0xb417('0x1d5'),_0x2587c6[_0xb417('0x25')]);hopperUtils[_0xb417('0x1d6')](_0x2587c6[_0xb417('0x1cd')])[_0xb417('0x3d')](this['getDataPredictive'](_0x2587c6))['then'](mergeDataErlangB(_0x2587c6))[_0xb417('0x3d')](this[_0xb417('0x1d7')](_0x2587c6))['catch'](loggerCatchPredictive(_0xb417('0x1d8'),_0x2587c6));}else if(!ifInterval(_0x2587c6['dialPredictiveInterval'],_0x2587c6[_0xb417('0x25')])){_0x2587c6[_0xb417('0xcd')]=0x0;_0x2587c6[_0xb417('0x25')]=moment()[_0xb417('0x46')](_0xb417('0xc1'));loggerPredictive['info'](_0x2587c6['name'],_0xb417('0x1d9'),_0x2587c6[_0xb417('0x25')]);clearInterval(_0x2587c6[_0xb417('0x65')]);_0x2587c6[_0xb417('0x65')]=undefined;hopperUtils[_0xb417('0x1d6')](_0x2587c6[_0xb417('0x1cd')])['then'](this['getDataPredictive'](_0x2587c6))[_0xb417('0x3d')](mergeDataErlangB(_0x2587c6))['then'](this[_0xb417('0x1d7')](_0x2587c6))[_0xb417('0x9c')](loggerCatchPredictive(_0xb417('0x1da'),_0x2587c6));}else if(_0x2587c6[_0xb417('0x1c6')]&&_0x54505e<_0x2587c6['predictiveIntervalAvailable']-_0x1a2a48){clearPredictiveAttributes(_0x2587c6);loggerPredictive[_0xb417('0x4c')](_0x2587c6[_0xb417('0x48')],_0xb417('0x1db'),_0x54505e,_0xb417('0x1dc'),_0x2587c6[_0xb417('0x1c6')],'-',_0x1a2a48,'=',_0x2587c6[_0xb417('0x1c6')]-_0x1a2a48,')');}else if(_0x2587c6[_0xb417('0x1c6')]&&_0x54505e>_0x2587c6[_0xb417('0x1c6')]+_0x4e9a75){clearPredictiveAttributes(_0x2587c6);loggerPredictive[_0xb417('0x4c')](_0x2587c6[_0xb417('0x48')],_0xb417('0x1db'),_0x54505e,_0xb417('0x1dd'),_0x2587c6['predictiveIntervalAvailable'],'+',_0x4e9a75,'=',_0x2587c6[_0xb417('0x1c6')]+_0x4e9a75,')');}};Dialer[_0xb417('0x19')][_0xb417('0x1de')]=function(_0x1fe9c5){var _0x4e55ec=this;return function(_0x2651d2){return new Promise(function(_0x393751,_0x4a1465){_[_0xb417('0xf8')](_0x1fe9c5,_0x2651d2[0x0]);if(checkGetDataPredictive(_0x2651d2[0x0])){var _0x4cbe6e=_0x1fe9c5[_0xb417('0x1c6')]=_0x1fe9c5[_0xb417('0x1c7')]+_0x1fe9c5[_0xb417('0x13f')];var _0x200966=_0x1fe9c5[_0xb417('0x1cd')]*0x3c;var _0x38694a=_0x2651d2[0x0]['predictiveIntervalAvgTalktime']+_0x2651d2[0x0][_0xb417('0x53')];var _0x45191c=(_0x2651d2[0x0][_0xb417('0x50')]+_0x2651d2[0x0][_0xb417('0x51')]+_0x2651d2[0x0][_0xb417('0xe2')])/_0x2651d2[0x0][_0xb417('0x4e')];_0x1fe9c5['predictiveIntervalHitRate']=_0x45191c>0x0?_0x45191c:0x1;switch(_0x1fe9c5[_0xb417('0x1d1')]){case'dropRate':var _0x4891c9=_0x1fe9c5['dialPredictiveOptimizationPercentage']/0x64;return _0x4e55ec[_0xb417('0x1df')](_0x4cbe6e,_0x200966,_0x38694a,_0x45191c,_0x4891c9)[_0xb417('0x3d')](function(_0x430578){return _0x393751(_0x430578);});case _0xb417('0x1e0'):var _0xcc1953=_0x1fe9c5[_0xb417('0x1e1')]/0x64;return _0x4e55ec[_0xb417('0x1e2')](_0x4cbe6e,_0x200966,_0x38694a,_0x45191c,_0xcc1953)[_0xb417('0x3d')](function(_0x3836ba){return _0x393751(_0x3836ba);});default:return _0x4a1465(msgResponse('[getDataPredictive]','Failure',_0xb417('0x1e3')));}}else{return _0x4a1465(msgResponse(_0xb417('0x1e4'),_0xb417('0x90'),_0xb417('0x1e5')));}});};};Dialer[_0xb417('0x19')][_0xb417('0x1e6')]=function(_0x23c60f){var _0x2662ff=this;return function(_0x99607d){return new Promise(function(_0x29b1f1,_0x4eb134){_[_0xb417('0xf8')](_0x23c60f,_0x99607d[0x0]);if(checkGetDataPredictive(_0x99607d[0x0])){loggerPredictive[_0xb417('0x4c')](JSON[_0xb417('0xa7')](_0x99607d[0x0]));if(_0x23c60f[_0xb417('0x1d1')]==='dropRate'){return _0x2662ff[_0xb417('0x154')](_0x23c60f['id'])[_0xb417('0x3d')](function(_0x1e70f6){var _0x253331=_0x23c60f['loggedIn']-_0x1e70f6[0x0][_0xb417('0x1e7')];var _0x46015b=_0x23c60f[_0xb417('0x1cd')]*0x3c;var _0x188e99=_0x99607d[0x0][_0xb417('0x55')]+_0x99607d[0x0][_0xb417('0x53')];var _0x59e1d4=(_0x99607d[0x0][_0xb417('0x50')]+_0x99607d[0x0][_0xb417('0x51')]+_0x99607d[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x99607d[0x0]['predictiveIntervalTotalCalls'];var _0x1c3c52=_0x23c60f[_0xb417('0x1e1')]/0x64;_0x23c60f[_0xb417('0x1e8')]=_0x1e70f6[0x0][_0xb417('0x1e7')]||0x0;_0x23c60f[_0xb417('0x1e9')]=_0x59e1d4>0x0?_0x59e1d4:0x1;return _0x2662ff[_0xb417('0x1df')](_0x253331,_0x46015b,_0x188e99,_0x59e1d4,_0x1c3c52);})[_0xb417('0x3d')](function(_0x3ebcfa){return _0x29b1f1(_0x3ebcfa);})[_0xb417('0x9c')](function(_0x298f17){return _0x4eb134(msgResponse(_0xb417('0x1ea'),_0xb417('0x90'),JSON['stringify'](_0x298f17)));});}if(_0x23c60f[_0xb417('0x1d1')]===_0xb417('0x1e0')){return _0x2662ff[_0xb417('0x154')](_0x23c60f['id'])[_0xb417('0x3d')](function(_0x35b484){var _0x27a200=_0x23c60f[_0xb417('0x1eb')]-_0x35b484[0x0][_0xb417('0x1e7')];var _0x406cba=_0x23c60f[_0xb417('0x1cd')]*0x3c;var _0x4c716e=_0x99607d[0x0]['predictiveIntervalAvgTalktime']+_0x99607d[0x0][_0xb417('0x53')];var _0x231c73=(_0x99607d[0x0]['predictiveIntervalAnsweredCalls']+_0x99607d[0x0][_0xb417('0x51')]+_0x99607d[0x0][_0xb417('0xe2')])/_0x99607d[0x0][_0xb417('0x4e')];var _0x346b78=_0x23c60f[_0xb417('0x1e1')]/0x64;_0x23c60f[_0xb417('0x1e8')]=_0x35b484[0x0][_0xb417('0x1e7')]||0x0;_0x23c60f['predictiveIntervalHitRate']=_0x231c73>0x0?_0x231c73:0x1;return _0x2662ff[_0xb417('0x1e2')](_0x27a200,_0x406cba,_0x4c716e,_0x231c73,_0x346b78);})[_0xb417('0x3d')](function(_0xb55a2a){return _0x29b1f1(_0xb55a2a);})[_0xb417('0x9c')](function(_0xfe6ab5){return _0x4eb134(msgResponse(_0xb417('0x1ea'),_0xb417('0x90'),JSON['stringify'](_0xfe6ab5)));});}}else{return _0x4eb134(msgResponse(_0xb417('0x1e4'),_0xb417('0x90'),_0xb417('0x1e5')));}});};};Dialer[_0xb417('0x19')][_0xb417('0x1d7')]=function(_0xcc5233){var _0x12a982=this;return function(){var _0x34bf3a=0x0;var _0x34528b=Math[_0xb417('0x1c8')](_0xcc5233[_0xb417('0x5d')]*0x3e8);if(_0x34528b>0x0){_0x34528b=_0x34528b<0x64?0x64:_0x34528b;loggerPredictive[_0xb417('0x4c')](_0xcc5233[_0xb417('0x48')],_0xb417('0x1ec'),_0x34528b,_0xb417('0x1ed'));_0xcc5233[_0xb417('0x65')]=setInterval(function(){_0x12a982[_0xb417('0x65')](_0xcc5233);loggerPredictiveCalls['info'](_0xb417('0x1ee'),_0x34bf3a+=0x1);},_0x34528b);}else{loggerPredictive[_0xb417('0x4c')](_0xcc5233[_0xb417('0x48')],_0xb417('0x1ef'));}};};Dialer[_0xb417('0x19')]['checkContactBlack']=function(_0x4ff495,_0x2c0b4a){var _0x3d3c1f=this;return function(_0x4884bd){if(_[_0xb417('0x4a')](_0x4884bd)){if(_[_0xb417('0xf6')](_0x2c0b4a['UserId'])||!_0x2c0b4a[_0xb417('0x1f0')]){if(_0x4ff495[_0xb417('0xb1')]===_0xb417('0xb6')){_0x4ff495[_0xb417('0x72')]=_['isUndefined'](_0x4ff495['queueStatusComplete'])?!![]:_0x4ff495[_0xb417('0x72')];var _0x5d87b8=uuid['v4']();_0x3d3c1f[_0xb417('0xed')][_0x5d87b8]=new Action(_0x4ff495,_0x2c0b4a,_0x5d87b8);loggerBooked['info']('[booked][checkContactBlack]',_0x5d87b8,_0xb417('0x1f1'),JSON[_0xb417('0xa7')](_0x4ff495['queueStatusComplete']),_0xb417('0x1f2'),_0x4ff495[_0xb417('0x48')]);if(_0x4ff495[_0xb417('0x72')]){_0x4ff495[_0xb417('0x72')]=![];_0x3d3c1f[_0xb417('0xf7')][_0x3d3c1f[_0xb417('0xed')][_0x5d87b8][_0xb417('0xc2')]]=[];ami[_0xb417('0x97')]({'actionid':_0x5d87b8,'action':_0xb417('0x1f3'),'queue':_0x4ff495[_0xb417('0x48')]})['catch'](function(){_0x3d3c1f[_0xb417('0xfd')](_0x4ff495);hopperUtils[_0xb417('0xd8')]({'active':![],'ContactId':_0x3d3c1f[_0xb417('0xed')][_0x5d87b8]['ContactId'],'ListId':_0x3d3c1f['actions'][_0x5d87b8][_0xb417('0xda')],'VoiceQueueId':_0x3d3c1f[_0xb417('0xed')][_0x5d87b8]['VoiceQueueId']||undefined,'CampaignId':_0x3d3c1f[_0xb417('0xed')][_0x5d87b8][_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0x1f4')));delete _0x3d3c1f['actions'][_0x5d87b8];});}else{loggerBooked['info']('[booked][checkContactBlack][else]',JSON[_0xb417('0xa7')](_0x4ff495['queueStatusComplete']),'Queue:\x20',_0x4ff495[_0xb417('0x48')]);_0x3d3c1f[_0xb417('0xfd')](_0x4ff495);hopperUtils[_0xb417('0xd8')]({'active':![],'ContactId':_0x3d3c1f['actions'][_0x5d87b8][_0xb417('0xd9')],'ListId':_0x3d3c1f[_0xb417('0xed')][_0x5d87b8]['ListId'],'VoiceQueueId':_0x3d3c1f[_0xb417('0xed')][_0x5d87b8]['VoiceQueueId']||undefined,'CampaignId':_0x3d3c1f['actions'][_0x5d87b8][_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0x1f4')));delete _0x3d3c1f[_0xb417('0xed')][_0x5d87b8];}}else{return _0x3d3c1f['actionOriginate'](_0x4ff495,_0x2c0b4a);}}else{if(utils[_0xb417('0x62')](undefined,_0x2c0b4a['scheduledat'])<_0x4ff495[_0xb417('0x1f5')]*0x3c){if(_0x2c0b4a[_0xb417('0x14d')]&&!_0x2c0b4a[_0xb417('0x14d')][_0xb417('0x1f6')]){_0x3d3c1f[_0xb417('0x1c')][_0xb417('0xfb')](_0x2c0b4a['id'])[_0xb417('0xfc')](function(){_0x3d3c1f[_0xb417('0xfd')](_0x4ff495);});}else{hopperUtils[_0xb417('0x1f7')]({'active':![]},_0x2c0b4a['id'],0x1)[_0xb417('0xfc')](function(){_0x3d3c1f[_0xb417('0xfd')](_0x4ff495);});}}else{_0x4ff495['outboundReCallsDay']+=0x1;_0x3d3c1f[_0xb417('0xfd')](_0x4ff495);if(_0x4ff495[_0xb417('0x1f8')]){hopperUtils[_0xb417('0xd8')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x2c0b4a[_0xb417('0xd9')],'ListId':_0x2c0b4a['ListId'],'VoiceQueueId':_0x2c0b4a[_0xb417('0xdb')]||undefined,'CampaignId':_0x2c0b4a[_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0x1f9')));hopperUtils[_0xb417('0xe0')](createObjHistory(_0x4ff495,_0x2c0b4a,utils[_0xb417('0x69')]['QUEUE_RECALL'],0x17,_0xb417('0x1fa')))['catch'](loggerCatch('[Originate][HistoryDialRecallInQueue][historyCatch]'));}else{_0x3d3c1f[_0xb417('0x119')](createObjHistory(_0x4ff495,_0x2c0b4a,utils[_0xb417('0x69')][_0xb417('0x1fb')],0x16,_0xb417('0x1fc')),_0xb417('0x1fd'),'[Originate][HistoryRecallClose]');}}}}else{_0x4ff495[_0xb417('0x1fe')]+=0x1;_0x3d3c1f['saveInDb'](createObjHistory(_0x4ff495,_0x2c0b4a,utils[_0xb417('0x69')]['BLACKLIST'],0xd,_0xb417('0x1ff')),'[Originate][historyBlacklist]',_0xb417('0x200'));throw _0xb417('0x201');}};};Dialer[_0xb417('0x19')]['handleIvr']=function(_0x58ede0){var _0xa03a9b=this;var _0x2b5ca9=_0x58ede0[_0xb417('0x202')]-_0x58ede0[_0xb417('0x7f')]-_0x58ede0[_0xb417('0x203')];emitCampaignSummary(_0x58ede0);if(_0x2b5ca9>0x0){if(_0x2b5ca9>this[_0xb417('0x21')]){_0x2b5ca9=this[_0xb417('0x21')];}_0x58ede0[_0xb417('0x203')]+=_0x2b5ca9;hopperUtils[_0xb417('0x204')](_0x58ede0,_0x2b5ca9)[_0xb417('0x3d')](function(_0xccb454){_0x58ede0[_0xb417('0x203')]-=_0x2b5ca9;_0x58ede0[_0xb417('0x203')]=_0x58ede0[_0xb417('0x203')]>0x0?_0x58ede0[_0xb417('0x203')]:0x0;if(!utils[_0xb417('0x205')](_0xccb454)){_0x58ede0[_0xb417('0x6e')]=utils[_0xb417('0x69')][_0xb417('0x6c')];logger[_0xb417('0x4c')](_0xb417('0x206')+_0x58ede0['name']);}else{_0x58ede0[_0xb417('0x7f')]+=_0xccb454[_0xb417('0x96')];_0x58ede0[_0xb417('0x6e')]=utils[_0xb417('0x69')]['RUNNING'];for(var _0x2ad4b9=0x0;_0x2ad4b9<_0xccb454[_0xb417('0x96')];_0x2ad4b9+=0x1){_0x58ede0[_0xb417('0x207')]+=0x1;if(_[_0xb417('0xf6')](_0xccb454[_0x2ad4b9])||_[_0xb417('0xf6')](_0xccb454[_0x2ad4b9][_0xb417('0x17e')])||_[_0xb417('0xf6')](_0xccb454[_0x2ad4b9][_0xb417('0x162')])){_0xa03a9b[_0xb417('0x158')](_0xb417('0x208'),_0x58ede0,_0xccb454[_0x2ad4b9]);}else{hopperUtils[_0xb417('0x209')](_['pick'](_0xccb454[_0x2ad4b9],['CampaignId',_0xb417('0x162')]))['then'](_0xa03a9b[_0xb417('0x20a')](_0x58ede0,_0xccb454[_0x2ad4b9]))[_0xb417('0x9c')](_0xa03a9b[_0xb417('0x20b')](_0xb417('0x20c'),_0x58ede0));}}}})[_0xb417('0x9c')](loggerGetContactDialer(_0xb417('0x20d'),_0x58ede0,_0x2b5ca9));}};Dialer[_0xb417('0x19')][_0xb417('0xb4')]=function(_0x11c795,_0x3c28b3){var _0x328e98=this;var _0x3999f5=[];if(_0x3c28b3<0x1||_0x11c795[_0xb417('0xb1')]===_0xb417('0xb6')){_0x3c28b3=0x1;}var _0x14614d=Math[_0xb417('0x1c8')](_0x11c795[_0xb417('0x13f')]*_0x3c28b3)-_0x11c795[_0xb417('0x7f')]-_0x11c795[_0xb417('0x203')];if(_0x11c795[_0xb417('0x20e')]>0x0){var _0x147005=_0x11c795[_0xb417('0x20e')]-_0x11c795['originated']-_0x11c795[_0xb417('0x1c7')]-_0x11c795['temp']-_0x11c795[_0xb417('0x141')];if(_0x14614d>_0x147005){_0x14614d=_0x147005;}}if(_0x14614d>0x0){if(_0x11c795[_0xb417('0xb1')]===_0xb417('0xb6')){_0x14614d=0x1;}if(_0x14614d>this[_0xb417('0x21')]){_0x14614d=this[_0xb417('0x21')];}_0x11c795['temp']+=_0x14614d;for(var _0x36e7c5 in this[_0xb417('0x1f')]){if(typeof this[_0xb417('0x1f')][_0x36e7c5]!=='undefined'){if(this['agents'][_0x36e7c5][_0xb417('0x6f')]==='not_inuse'&&this['agents'][_0x36e7c5]['status']===_0xb417('0x88')){_0x3999f5[_0xb417('0x9d')](this['agents'][_0x36e7c5]['id']);}}}hopperUtils[_0xb417('0x20f')](_0x11c795,_0x3999f5,_0x14614d)['then'](function(_0x5e3d31){_0x11c795[_0xb417('0x203')]-=_0x14614d;_0x11c795[_0xb417('0x203')]=_0x11c795[_0xb417('0x203')]>0x0?_0x11c795[_0xb417('0x203')]:0x0;if(!utils['checkContactEmpty'](_0x5e3d31)){hopperUtils[_0xb417('0x210')](_0x11c795)[_0xb417('0x3d')](sendMessageReschedule(_0x11c795))[_0xb417('0x9c')](loggerCatch(_0xb417('0x211')));}else{_0x11c795['originated']+=_0x5e3d31[_0xb417('0x96')];_0x11c795[_0xb417('0x6e')]=_0x11c795[_0xb417('0xb1')]===_0xb417('0xb6')?utils['CAMPAIGN_STATUS'][_0xb417('0x142')]:utils[_0xb417('0x69')][_0xb417('0x212')];for(var _0x1a582b=0x0;_0x1a582b<_0x5e3d31[_0xb417('0x96')];_0x1a582b+=0x1){if(_[_0xb417('0xf6')](_0x5e3d31[_0x1a582b])||_[_0xb417('0xf6')](_0x5e3d31[_0x1a582b][_0xb417('0x17e')])||_[_0xb417('0xf6')](_0x5e3d31[_0x1a582b][_0xb417('0x162')])){_0x328e98[_0xb417('0x158')](_0xb417('0x208'),_0x11c795,_0x5e3d31[_0x1a582b]);}else{hopperUtils[_0xb417('0x213')](_[_0xb417('0x75')](_0x5e3d31[_0x1a582b],[_0xb417('0xdb'),'phone']))[_0xb417('0x3d')](_0x328e98[_0xb417('0x20a')](_0x11c795,_0x5e3d31[_0x1a582b]))[_0xb417('0x9c')](_0x328e98[_0xb417('0x20b')](_0xb417('0x208'),_0x11c795));}}}})['catch'](loggerGetContactDialer(_0xb417('0x214'),_0x11c795,_0x14614d));}};Dialer['prototype']['handlePredictive']=function(_0x2a48cc){if(_0x2a48cc[_0xb417('0x20e')]>0x0){var _0x2b00a8=_0x2a48cc[_0xb417('0x20e')]-_0x2a48cc[_0xb417('0x7f')]-_0x2a48cc[_0xb417('0x1c7')];if(_0x2b00a8>0x0){this[_0xb417('0x215')](_0x2a48cc);}else{loggerPredictiveCalls[_0xb417('0x4c')](_0xb417('0x216'));}}else{this[_0xb417('0x215')](_0x2a48cc);}};Dialer[_0xb417('0x19')]['tryOriginatePredictive']=function(_0x13319c){var _0x2654e4=this;var _0x1d6df6=[];_0x13319c[_0xb417('0x7f')]+=0x1;for(var _0x56201b in this[_0xb417('0x1f')]){if(typeof this[_0xb417('0x1f')][_0x56201b]!==_0xb417('0xaa')){if(this[_0xb417('0x1f')][_0x56201b][_0xb417('0x6f')]===_0xb417('0x217')&&this[_0xb417('0x1f')][_0x56201b]['status']===_0xb417('0x88')){_0x1d6df6[_0xb417('0x9d')](this['agents'][_0x56201b]['id']);}}}return this[_0xb417('0x20f')](_0x13319c['id'],_0x1d6df6,0x1,_0x13319c[_0xb417('0x218')],_0x13319c)[_0xb417('0x3d')](function(_0xacb476){if(!utils[_0xb417('0x205')](_0xacb476)){utils[_0xb417('0x68')](_0x13319c,0x1,0x0);return hopperUtils[_0xb417('0x210')](_0x13319c)['then'](sendMessageReschedule(_0x13319c))['catch'](loggerCatch(_0xb417('0x211')));}else{_0x13319c['message']=utils['CAMPAIGN_STATUS']['RUNNING'];if(_[_0xb417('0xf6')](_0xacb476[0x0])||_[_0xb417('0xf6')](_0xacb476[0x0][_0xb417('0x17e')])||_[_0xb417('0xf6')](_0xacb476[0x0]['phone'])){_0x2654e4[_0xb417('0x158')](_0xb417('0x208'),_0x13319c,_0xacb476[0x0]);}else{return hopperUtils['checkIsBlackList'](_[_0xb417('0x75')](_0xacb476[0x0],[_0xb417('0xdb'),_0xb417('0x162')]))[_0xb417('0x3d')](_0x2654e4['checkContactBlack'](_0x13319c,_0xacb476[0x0]))['catch'](_0x2654e4[_0xb417('0x20b')](_0xb417('0x219'),_0x13319c));}}})[_0xb417('0x9c')](loggerGetContactDialer(_0xb417('0x21a'),_0x13319c,0x1));};Dialer[_0xb417('0x19')][_0xb417('0x1df')]=function(_0x12aa87,_0x559f7e,_0x896267,_0x447898,_0x36407b,_0xe96ffd){loggerPredictive[_0xb417('0x4c')](_0xb417('0x21b'));loggerPredictive[_0xb417('0x4c')](_0xb417('0x21c'),_0x12aa87);loggerPredictive[_0xb417('0x4c')](_0xb417('0x21d'),_0x559f7e);loggerPredictive[_0xb417('0x4c')](_0xb417('0x21e'),_0x896267);loggerPredictive['info'](_0xb417('0x21f'),_0x447898);loggerPredictive['info']('Amax:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x36407b);loggerPredictive[_0xb417('0x4c')](_0xb417('0x56'));return new Promise(function(_0x5f5c5f,_0x568d9c){if(_0x12aa87<=0x0||isNaN(_0x12aa87)){return _0x568d9c(msgResponse('[abandonmentRate]',_0xb417('0x84'),'m\x20=\x20'+_0x12aa87));}if(_0x896267<=0x0||isNaN(_0x896267)){return _0x568d9c(msgResponse(_0xb417('0x220'),'Error',_0xb417('0x221')+_0x896267));}if(_0x447898<=0x0||isNaN(_0x447898)){return _0x568d9c(msgResponse(_0xb417('0x220'),_0xb417('0x84'),_0xb417('0x222')+_0x447898));}if(_0x559f7e<=0x0||isNaN(_0x559f7e)){return _0x568d9c(msgResponse(_0xb417('0x220'),_0xb417('0x84'),_0xb417('0x223')+_0x559f7e));}if(_0x36407b<=0x0||isNaN(_0x36407b)){return _0x568d9c(msgResponse(_0xb417('0x220'),_0xb417('0x84'),'Amax\x20=\x20'+_0x36407b));}_0xe96ffd=_0xe96ffd||0x0;var _0x3323be=0x1/_0x896267;var _0x10a6ce=0x0;var _0x47fd2e=0x0;var _0x44a13c=0x0;var _0x3acc9c=0x0;for(var _0x1b85df=0x0;_0x44a13c<_0x36407b;_0x1b85df+=0x1){_0x47fd2e=_0x1b85df/_0x559f7e;_0x10a6ce=(_0x447898*_0x47fd2e+_0xe96ffd)/_0x3323be;_0x44a13c=utils[_0xb417('0x224')](_0x10a6ce,_0x12aa87);_0x3acc9c=_0x10a6ce/_0x12aa87*(0x1-utils[_0xb417('0x224')](_0x10a6ce,_0x12aa87));}return _0x5f5c5f({'erlangCalls':_0x1b85df,'erlangCallToSecond':_0x559f7e/_0x1b85df,'erlangAbandonmentRate':_0x44a13c,'erlangBusyFactor':_0x3acc9c});});};Dialer[_0xb417('0x19')][_0xb417('0x1e2')]=function(_0x194585,_0x360de5,_0x17629f,_0x1b141f,_0x38b22e,_0x19f8a2){loggerPredictive[_0xb417('0x4c')](_0xb417('0x225'));loggerPredictive[_0xb417('0x4c')](_0xb417('0x21c'),_0x194585);loggerPredictive['info']('Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x360de5);loggerPredictive['info']('Ts:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x17629f);loggerPredictive[_0xb417('0x4c')](_0xb417('0x21f'),_0x1b141f);loggerPredictive[_0xb417('0x4c')](_0xb417('0x226'),_0x38b22e);loggerPredictive['info']('---------------------------');return new Promise(function(_0x1d30b1,_0x493eb2){if(_0x194585<=0x0||isNaN(_0x194585)){return _0x493eb2(msgResponse(_0xb417('0x227'),'Error','m\x20=\x20'+_0x194585));}if(_0x17629f<=0x0||isNaN(_0x17629f)){return _0x493eb2(msgResponse(_0xb417('0x227'),_0xb417('0x84'),_0xb417('0x221')+_0x17629f));}if(_0x1b141f<=0x0||isNaN(_0x1b141f)){return _0x493eb2(msgResponse('[busyFactor]',_0xb417('0x84'),_0xb417('0x222')+_0x1b141f));}if(_0x360de5<=0x0||isNaN(_0x360de5)){return _0x493eb2(msgResponse(_0xb417('0x227'),_0xb417('0x84'),_0xb417('0x223')+_0x360de5));}if(_0x38b22e<=0x0||isNaN(_0x38b22e)){return _0x493eb2(msgResponse(_0xb417('0x227'),_0xb417('0x84'),_0xb417('0x228')+_0x38b22e));}_0x19f8a2=_0x19f8a2||0x0;var _0x58ecd5=0x1/_0x17629f;var _0x192560=0x0;var _0x4ccffa=0x0;var _0x5d891c=0x0;var _0x2d86fc=0x0;for(var _0x2021cd=0x0;_0x2d86fc<_0x38b22e;_0x2021cd+=0x1){_0x4ccffa=_0x2021cd/_0x360de5;_0x192560=(_0x1b141f*_0x4ccffa+_0x19f8a2)/_0x58ecd5;_0x5d891c=utils[_0xb417('0x224')](_0x192560,_0x194585);_0x2d86fc=_0x192560/_0x194585*(0x1-utils[_0xb417('0x224')](_0x192560,_0x194585));}return _0x1d30b1({'erlangCalls':_0x2021cd,'erlangCallToSecond':_0x360de5/_0x2021cd,'erlangAbandonmentRate':_0x5d891c,'erlangBusyFactor':_0x2d86fc});});};module['exports']=Dialer;