Built motion from commit d5e4af8c.|2.6.23

[motion2.git] / server / services / ami / dialer / index.js

// *************************************************************************
// *                                                                       *
// * xCALLY Motion -  The Omnichannel Contact Center                       *
// * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * Email: info@xcally.com                                                *
// * Website: https://www.xcally.com                                       *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * The SOFTWARE PRODUCT is protected by copyright laws and international *
// * copyright treaties, as well as other intellectual property laws and   *
// * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
// *                                                                       *
// *************************************************************************
var 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INE','outboundAnswerAgiCallsDay','countmachineretry','countbusyretry','countcongestionretry','countnoanswerretry','countnosuchnumberretry','dialGlobalMaxRetry','reason19\x20machine....','dialMachineMaxRetry','reason\x2019\x20machine....','dialMachineRetryFrequency','HangupInAMD','[syncHangupInAMDIvr][createHistory]','Machine','countagentrejectretry','stateGlobal','createStateFinal','[rescheduleContact][Machine]','ivrAnswerCallsDay','[syncHangupIvr][createHistory]','[syncHangupIvr]','dialQueueProject','AnswerAGI','AGI','outboundUnknownCallsDay','cause-txt','Unknow','moveContactManagedDialer','running','statusMessage','getQueueCampaignStatusMessage','inUse','talking','pTalking','ACTIVE','[syncQueueSummary]','queueSummaryCountersUpdated','updateReportFromOutboundQueue','filter','dialPreviewRecallmeReminder','handlePreviewRecallNotifications','map','Agent','user:dialPreviewRecallReminder','checkPreviewRecallReminder','[uniqueid]','clearZombieChannels','[actions]','undefined','No\x20such\x20channel','[Dialer][checkChannel]','[Dialer][checkChannel][ivr]','getVoiceQueueRtPauses','[getVoiceQueueRtPauses]\x20','[updateOriginated]\x20object\x20originated\x20is\x20negative','[updateOriginated]\x20is\x20null\x20or\x20undefined','loggerHandler','notFound','UserId','[emptyContact]','[syncQueueCallerAbandon]\x20[Drop]','user:%s','handleIvr','originate','phone','contact\x20is\x20undefine','\x22agi://%s/square,%s\x22','NONE','\x22%s,%s%s,,,%s\x22','dialQueueOptions','getCaller','XMD-AMDINITIALSILENCE','dialAMDInitialSilence','XMD-AMDGREETING','dialAMDGreeting','dialAMDAfterGreetingSilence','XMD-AMDTOTALANALYSISTIME','dialAMDTotalAnalysisTime','XMD-AMDMINWORDLENGTH','XMD-AMDBETWEENWORDSSILENCE','dialAMDBetweenWordsSilence','XMD-AMDMAXIMUMNUMBEROFWORDS','dialAMDMaximumNumberOfWords','XMD-AMDSILENCETHRESHOLD','dialAMDSilenceThreshold','XMD-AMDMAXIMUMWORDLENGTH','dialAMDMaximumWordLength','isOutboundQueue','XMD-VOICEQUEUEID','XMD-CAMPAIGNID','setXMDContactVariables','Contact','assign','getCallerId','callerid','dialOriginateCallerIdName','getCallerIdRandom','dialOriginateCallerIdNumber','TrunkBackup','dialRandomLastDigitCallerIdNumber','XMD-ORIGINATECALLERIDNAME','extractCalleridName','XMD-ORIGINATECALLERIDNUM','variables'];(function(_0x3cc73e,_0x169bcb){var _0x3a3cf1=function(_0x2e35fe){while(--_0x2e35fe){_0x3cc73e['push'](_0x3cc73e['shift']());}};_0x3a3cf1(++_0x169bcb);}(_0xedc3,0x99));var _0x3edc=function(_0x1d65b7,_0x4ae3e7){_0x1d65b7=_0x1d65b7-0x0;var _0x2c6afc=_0xedc3[_0x1d65b7];return _0x2c6afc;};'use strict';var util=require(_0x3edc('0x0'));var _=require(_0x3edc('0x1'));var uuid=require(_0x3edc('0x2'));var moment=require('moment');var rr=require('rr');var Redis=require('ioredis');var utils=require(_0x3edc('0x3'));var hopperUtils=require(_0x3edc('0x4'));var ut=require(_0x3edc('0x5'));var config=require(_0x3edc('0x6'));var logger=require('../../../config/logger')(_0x3edc('0x7'));var loggerBooked=require(_0x3edc('0x8'))(_0x3edc('0x9'));var loggerPredictive=require('../../../config/logger')(_0x3edc('0xa'));var loggerPredictiveCalls=require(_0x3edc('0x8'))(_0x3edc('0xb'));var loggerSyncQueueSummary=require(_0x3edc('0x8'))(_0x3edc('0xc'));var ami=require('../ami');config['redis']=_[_0x3edc('0xd')](config[_0x3edc('0xe')],{'host':_0x3edc('0xf'),'port':0x18eb});var io=require(_0x3edc('0x10'))(new Redis(config[_0x3edc('0xe')]));var cmHopper=require(_0x3edc('0x11'));var voiceQueueRt=require(_0x3edc('0x12'));var RpcSetting=require('../rpc/setting');var Interval=require(_0x3edc('0x13'));var Action=require(_0x3edc('0x14'));var History=require(_0x3edc('0x15'));var Final=require(_0x3edc('0x16'));var AgentComplete=require(_0x3edc('0x17'));var QueueCallerAbandon=require(_0x3edc('0x18'));var Hangup=require(_0x3edc('0x19'));var ipAgi=process[_0x3edc('0x1a')][_0x3edc('0x1b')]||_0x3edc('0x1c');var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0x3edc('0x1d')][_0x3edc('0x1e')]=function(_0x3932b1){this[_0x3edc('0x1f')]=this[_0x3edc('0x1f')]?this[_0x3edc('0x1f')]['finally'](_0x3932b1):_0x3932b1();};function Dialer(_0xef0613,_0x483708){this[_0x3edc('0x20')]=new Sequence();this[_0x3edc('0x21')]=_0x483708;this[_0x3edc('0x22')]=_0xef0613[_0x3edc('0x22')];this['campaigns']=_0xef0613['campaigns'];this['agents']=_0xef0613[_0x3edc('0x23')];this[_0x3edc('0x24')]=_0xef0613[_0x3edc('0x24')];this[_0x3edc('0x25')]=config['maxNumberOriginate']||0x2;this[_0x3edc('0x26')]={};this[_0x3edc('0x27')]={};this['contactsId']={};this['uniqueId']={};this[_0x3edc('0x28')]={};this[_0x3edc('0x29')]={};this[_0x3edc('0x2a')]={};this[_0x3edc('0x2b')]={};this[_0x3edc('0x2c')]={};this[_0x3edc('0x2d')]={};this[_0x3edc('0x2e')]={};ami['on']('agentconnect',this['syncAgentConnect'][_0x3edc('0x2f')](this));ami['on'](_0x3edc('0x30'),this[_0x3edc('0x31')][_0x3edc('0x2f')](this));ami['on'](_0x3edc('0x32'),this[_0x3edc('0x33')][_0x3edc('0x2f')](this));ami['on'](_0x3edc('0x34'),this[_0x3edc('0x35')][_0x3edc('0x2f')](this));ami['on']('custom:queuesummary',this[_0x3edc('0xc')][_0x3edc('0x2f')](this));ami['on'](_0x3edc('0x36'),this[_0x3edc('0x37')][_0x3edc('0x2f')](this));ami['on'](_0x3edc('0x38'),this[_0x3edc('0x39')][_0x3edc('0x2f')](this));ami['on'](_0x3edc('0x3a'),this[_0x3edc('0x3b')]['bind'](this));ami['on'](_0x3edc('0x3c'),this[_0x3edc('0x3d')]['bind'](this));ami['on'](_0x3edc('0x3e'),this['syncQueueMember'][_0x3edc('0x2f')](this));ami['on'](_0x3edc('0x3f'),this[_0x3edc('0x40')]['bind'](this));this[_0x3edc('0x41')]();this[_0x3edc('0x42')]();RpcSetting[_0x3edc('0x43')]()[_0x3edc('0x44')](function(_0x159525){previewRecallmeReminderInterval=_0x159525[_0x3edc('0x45')];});}function isNotNull(_0x1b9287){return _0x1b9287!==null&&!_[_0x3edc('0x46')](_0x1b9287);}function msgResponse(_0x1c9ef0,_0x2d7142,_0x307cf5){return{'action':_0x1c9ef0,'response':_0x2d7142,'message':_0x307cf5,'stack':_0x307cf5};}function emit(_0x5796e9,_0x1b1fb9,_0x1885b0){io['to'](_0x5796e9)[_0x3edc('0x47')](_0x1b1fb9,_0x1885b0);}function emitOutboundVoiceQueueSummary(_0xb10e84){if(_0xb10e84[_0x3edc('0x48')]===_0x3edc('0x49')){logger[_0x3edc('0x4a')]('[voiceQueueReport][queuesummary]\x20sending\x20voice_queue:save\x20event:',util[_0x3edc('0x4b')](_0xb10e84,{'showHidden':![],'depth':null}));emit(util[_0x3edc('0x4c')](_0x3edc('0x4d'),_0xb10e84[_0x3edc('0x4e')]),_0x3edc('0x4f'),_0xb10e84);}}function checkGetDataPredictive(_0xb8a49a){if(isNotNull(_0xb8a49a)&&!_[_0x3edc('0x50')](_0xb8a49a)){loggerPredictive['info']('-----\x20Stats\x20Predictive\x20---');loggerPredictive[_0x3edc('0x51')](_0x3edc('0x52'),_0xb8a49a[_0x3edc('0x53')]);loggerPredictive[_0x3edc('0x51')](_0x3edc('0x54'),_0xb8a49a['predictiveIntervalAnsweredCalls']);loggerPredictive[_0x3edc('0x51')](_0x3edc('0x55'),_0xb8a49a[_0x3edc('0x56')]);loggerPredictive[_0x3edc('0x51')]('Dropped\x20Exit:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xb8a49a[_0x3edc('0x57')]);loggerPredictive[_0x3edc('0x51')](_0x3edc('0x58'),_0xb8a49a[_0x3edc('0x59')]);loggerPredictive[_0x3edc('0x51')](_0x3edc('0x5a'),_0xb8a49a[_0x3edc('0x5b')]);loggerPredictive[_0x3edc('0x51')](_0x3edc('0x5c'));if(_0xb8a49a[_0x3edc('0x53')]>0x0){if(!_[_0x3edc('0x46')](_0xb8a49a[_0x3edc('0x5b')])&&_0xb8a49a['predictiveIntervalAvgTalktime']>0x0){return!![];}loggerPredictive[_0x3edc('0x51')](_0x3edc('0x5d'));if(!_[_0x3edc('0x46')](_0xb8a49a['predictiveIntervalAvgHoldtime'])&&_0xb8a49a['predictiveIntervalAvgHoldtime']>0x0){return!![];}loggerPredictive[_0x3edc('0x51')](_0x3edc('0x5e'));}else{loggerPredictive[_0x3edc('0x51')](_0x3edc('0x5f'));}}else{loggerPredictive['info'](_0x3edc('0x60'));}return![];}function mergeDataErlangB(_0x5a4c0b){return function(_0x4ca0fa){loggerPredictive[_0x3edc('0x51')](_0x3edc('0x61'));loggerPredictive[_0x3edc('0x51')](_0x3edc('0x62'),_0x4ca0fa[_0x3edc('0x63')]);loggerPredictive[_0x3edc('0x51')](_0x3edc('0x64'),_0x4ca0fa['erlangCallToSecond']);loggerPredictive[_0x3edc('0x51')]('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x4ca0fa['erlangAbandonmentRate']);loggerPredictive[_0x3edc('0x51')](_0x3edc('0x65'),_0x4ca0fa[_0x3edc('0x66')]);loggerPredictive['info'](_0x3edc('0x67'),_0x4ca0fa[_0x3edc('0x68')]);loggerPredictive[_0x3edc('0x51')](_0x3edc('0x5c'));_[_0x3edc('0x69')](_0x5a4c0b,_0x4ca0fa);};}function ifInterval(_0x2ceacd,_0x55ae0d){if(_[_0x3edc('0x46')](_0x55ae0d)){return![];}return utils[_0x3edc('0x6a')](undefined,_0x55ae0d)<_0x2ceacd*0x3c;}function clearPredictiveAttributes(_0x2ccfa9){if(_0x2ccfa9[_0x3edc('0x2a')]){_0x2ccfa9[_0x3edc('0x2a')]=undefined;loggerPredictive[_0x3edc('0x4a')](_0x2ccfa9['name'],_0x3edc('0x6b'));}if(_0x2ccfa9[_0x3edc('0x29')]){_0x2ccfa9[_0x3edc('0x29')]=undefined;loggerPredictive[_0x3edc('0x4a')](_0x2ccfa9[_0x3edc('0x4e')],_0x3edc('0x6c'));}if(_0x2ccfa9[_0x3edc('0x6d')]){clearInterval(_0x2ccfa9[_0x3edc('0x6d')]);_0x2ccfa9['handlePredictive']=undefined;loggerPredictive[_0x3edc('0x4a')](_0x2ccfa9[_0x3edc('0x4e')],_0x3edc('0x6e'));}}function loggerCatchPredictive(_0x5e24ae,_0x568331){return function(_0x4458df){loggerPredictive[_0x3edc('0x6f')](_0x568331[_0x3edc('0x4e')],_0x5e24ae);loggerPredictive[_0x3edc('0x6f')](_0x4458df[_0x3edc('0x70')]);clearPredictiveAttributes(_0x568331);};}function loggerCatch(_0x808278){return function(_0x284870){logger['error'](_0x808278,util[_0x3edc('0x4b')](_0x284870,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x3211be,_0x5bb2d4,_0x5653d6){return function(_0xaefe66){utils[_0x3edc('0x71')](_0x5bb2d4,_0x5653d6,0x0);_0x5bb2d4[_0x3edc('0x72')]=0x0;logger[_0x3edc('0x6f')](_0x3211be,util['inspect'](_0xaefe66,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x11d404){return function(_0x565a71){if(isNotNull(_0x565a71)&&isNotNull(_0x565a71[0x0])){if(_0x565a71[0x0][_0x3edc('0x73')]>0x0){_0x11d404[_0x3edc('0x74')]=utils['CAMPAIGN_STATUS'][_0x3edc('0x75')];logger['info'](_0x3edc('0x76')+_0x11d404[_0x3edc('0x4e')],_0x565a71[0x0][_0x3edc('0x73')],_0x3edc('0x77'));}else{_0x11d404['message']=utils['CAMPAIGN_STATUS'][_0x3edc('0x78')];logger['info'](_0x3edc('0x79')+_0x11d404[_0x3edc('0x4e')]);}}};}function createObjHistory(_0x11544f,_0x39ee6b,_0xb5cc33,_0x22b2e6,_0x114c57){_0x11544f['message']=_0xb5cc33;var _0x4e3e78=new Action(_0x11544f,_0x39ee6b);var _0x5cc567=new History(_0x4e3e78);_0x5cc567[_0x3edc('0x7a')]=_0x22b2e6;_0x5cc567['statedesc']=_0x114c57;_0x5cc567[_0x3edc('0x7b')]=_0x4e3e78[_0x3edc('0x7c')];return _0x5cc567;}function unlockQueueStatus(_0x50a720,_0x5d0ac4){setTimeout(function(){if(_[_0x3edc('0x46')](_0x50a720[_0x3edc('0x7d')])){loggerBooked[_0x3edc('0x6f')](_0x3edc('0x7e'),_0x5d0ac4);}_0x50a720[_0x3edc('0x7d')]=!![];loggerBooked['info'](_0x3edc('0x7f'),_0x5d0ac4,JSON['stringify'](_[_0x3edc('0x80')](_0x50a720,[_0x3edc('0x4e'),_0x3edc('0x7d')])));},0x1f3);}function checkInterval(_0x446a42){return function(){if(!isNotNull(_0x446a42['Interval'])){_0x446a42[_0x3edc('0x74')]=utils[_0x3edc('0x81')]['NULL_INTERVAL'];throw _0x446a42[_0x3edc('0x4e')]+_0x3edc('0x82');}if(!isNotNull(_0x446a42['Interval']['Intervals'])){_0x446a42[_0x3edc('0x74')]=utils[_0x3edc('0x81')][_0x3edc('0x83')];throw _0x446a42[_0x3edc('0x4e')]+_0x3edc('0x82');}if(!isNotNull(_['isEmpty'](_0x446a42[_0x3edc('0x84')][_0x3edc('0x85')]))){_0x446a42[_0x3edc('0x74')]=utils[_0x3edc('0x81')][_0x3edc('0x83')];throw _0x446a42[_0x3edc('0x4e')]+_0x3edc('0x82');}};}function checkIsIVRCampaignActive(_0x47b040){return function(){if(!utils[_0x3edc('0x86')](_0x47b040)){_0x47b040[_0x3edc('0x74')]=utils['CAMPAIGN_STATUS'][_0x3edc('0x87')];throw _0x47b040[_0x3edc('0x4e')]+_0x3edc('0x88');}};}function emitCampaignSummary(_0xcaee53){if(utils[_0x3edc('0x89')](_0xcaee53)){emit(util[_0x3edc('0x4c')](_0x3edc('0x8a'),_0xcaee53[_0x3edc('0x4e')]),_0x3edc('0x8b'),_0xcaee53);}}function loggerCatchQueueSummary(_0x4cfcc2,_0x2ccbec){return function(_0x1cae11){clearPredictiveAttributes(_0x2ccbec);emitCampaignSummary(_0x2ccbec);loggerSyncQueueSummary[_0x3edc('0x4a')](_0x4cfcc2,util[_0x3edc('0x4b')](_0x1cae11,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x4fa647){if(_0x4fa647[_0x3edc('0x8c')]){if(_0x4fa647[_0x3edc('0x8d')]===0x0){_0x4fa647['sendMessageOneNotActive']=![];_0x4fa647['message']=utils[_0x3edc('0x81')]['INACTIVE'];loggerSyncQueueSummary[_0x3edc('0x4a')](_0x3edc('0x8e'),_0x4fa647['name'],'is\x20not\x20active');}else{_0x4fa647[_0x3edc('0x74')]=utils['CAMPAIGN_STATUS']['DISACTIVED'];loggerSyncQueueSummary['debug']('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x4fa647[_0x3edc('0x4e')],_0x3edc('0x8f'));}emitCampaignSummary(_0x4fa647);}}function myreject(_0x4f065c){return function(_0x4d0de8){return _0x4f065c(msgResponse(_0x3edc('0x90'),'Error',JSON[_0x3edc('0x91')](_0x4d0de8)));};}Dialer['prototype'][_0x3edc('0x92')]=function(_0x190241){return!_['isUndefined'](_0x190241)&&_0x190241&&!_['isUndefined'](_0x190241[_0x3edc('0x4e')])&&!_[_0x3edc('0x46')](_0x190241['active'])&&_0x190241['active']&&(this[_0x3edc('0x24')][util['format'](_0x3edc('0x93'),_0x190241[_0x3edc('0x4e')])][_0x3edc('0x94')]===_0x3edc('0x95')||this['trunks'][util[_0x3edc('0x4c')](_0x3edc('0x93'),_0x190241[_0x3edc('0x4e')])][_0x3edc('0x94')]===_0x3edc('0x96'));};Dialer[_0x3edc('0x1d')][_0x3edc('0x97')]=function(_0x2f12a2){var _0x1d2641=this;return function(){if(!_0x1d2641[_0x3edc('0x92')](_0x2f12a2[_0x3edc('0x98')])){if(!_0x1d2641[_0x3edc('0x92')](_0x2f12a2['TrunkBackup'])){_0x2f12a2[_0x3edc('0x74')]=utils['CAMPAIGN_STATUS'][_0x3edc('0x99')];throw _0x2f12a2[_0x3edc('0x4e')]+_0x3edc('0x9a');}}};};Dialer[_0x3edc('0x1d')][_0x3edc('0x9b')]=function(_0x2e8cb3,_0x122867,_0xcebca,_0x307850){var _0x1c2b36=this;return function(){var _0x15eb55=!![];return _0x1c2b36[_0x3edc('0x9c')](_0x2e8cb3,_0x122867,_0xcebca,_0x307850,_0x15eb55);};};Dialer['prototype'][_0x3edc('0x9d')]=function(_0xdea0ce,_0x2c9788,_0xfe8768,_0x2cdf79){var _0xb81bec=this;return function(){var _0x3281dc=![];return _0xb81bec['ifTimeIvr'](_0xdea0ce[_0x3edc('0x85')],_0x2c9788,_0xfe8768,_0x2cdf79,_0x3281dc);};};Dialer[_0x3edc('0x1d')][_0x3edc('0x9c')]=function(_0xa4a11e,_0xe03ab,_0x1fb1f1,_0x25ffcf,_0x152557){var _0x29437c=[];return new Promise(function(_0xa4a63c,_0x2e5406){if(!isNotNull(_0xa4a11e)){_0x25ffcf['message']=utils[_0x3edc('0x81')][_0x3edc('0x83')];return _0x2e5406(msgResponse('ifTime','Failure',_0x1fb1f1+_0x3edc('0x9e')));}if(_[_0x3edc('0x50')](_0xa4a11e)){_0x25ffcf[_0x3edc('0x74')]=utils[_0x3edc('0x81')][_0x3edc('0x9f')];return _0x2e5406(msgResponse('ifTime','Failure',_0x1fb1f1+_0x3edc('0xa0')));}if(_0xe03ab&&_[_0x3edc('0x46')](config[_0x3edc('0xa1')][_0xe03ab])){_0x25ffcf[_0x3edc('0x74')]=utils[_0x3edc('0x81')][_0x3edc('0xa2')];return _0x2e5406(msgResponse(_0x3edc('0xa3'),_0x3edc('0xa4'),_0x1fb1f1+_0x3edc('0xa5')+_0xe03ab));}if(_['isArray'](_0xa4a11e)){for(var _0x30d4c9=0x0;_0x30d4c9<_0xa4a11e[_0x3edc('0xa6')];_0x30d4c9+=0x1){_0x29437c['push'](ami[_0x3edc('0xa7')]({'action':'command','command':util['format'](_0x3edc('0xa8'),_0xa4a11e[_0x30d4c9]['interval'],!_[_0x3edc('0x46')](config['timezones'][_0xe03ab])?_0xe03ab:'')})[_0x3edc('0x44')](function(_0x13ad3a){return _0x13ad3a[_0x3edc('0xa9')][_0x3edc('0xaa')](_0x3edc('0xab'))>=0x0;})[_0x3edc('0xac')](myreject(_0x2e5406)));}}else{_0x29437c[_0x3edc('0xad')](ami[_0x3edc('0xa7')]({'action':_0x3edc('0xae'),'command':util[_0x3edc('0x4c')](_0x3edc('0xa8'),_0xa4a11e,!_[_0x3edc('0x46')](config['timezones'][_0xe03ab])?_0xe03ab:'')})['then'](function(_0x265339){return _0x265339['content']['indexOf'](_0x3edc('0xab'))>=0x0;})[_0x3edc('0xac')](myreject(_0x2e5406)));}Promise['all'](_0x29437c)['then'](function(_0xf05b11){var _0x1c33a4=_['some'](_0xf05b11);if(_0x1c33a4){return _0xa4a63c(_0x1c33a4);}else{_0x25ffcf['message']=_0x152557?utils[_0x3edc('0x81')][_0x3edc('0xaf')]:utils[_0x3edc('0x81')][_0x3edc('0xb0')];return _0x2e5406(msgResponse(_0x3edc('0xb1'),_0x3edc('0xa4'),'Global:\x20'+_0x152557+'\x20'+_0x1fb1f1+_0x3edc('0xb2')+util[_0x3edc('0x4b')](_0xa4a11e,{'showHidden':![],'depth':null})+'Timezone:\x20'+_0xe03ab));}})[_0x3edc('0xac')](function(_0x370228){return _0x2e5406(msgResponse('ifTime',_0x3edc('0xa4'),JSON[_0x3edc('0x91')](_0x370228)));});});};Dialer[_0x3edc('0x1d')][_0x3edc('0x41')]=function(){var _0x80366=this;return cmHopper[_0x3edc('0xb3')]({'active':![]},{'where':{'active':!![]}})[_0x3edc('0x44')](function(){setInterval(function(){_0x80366[_0x3edc('0xb4')]();},0x3e8);});};Dialer[_0x3edc('0x1d')][_0x3edc('0xb4')]=function(){var _0x4ff593=this;var _0x29810e;for(var _0x13566c in this[_0x3edc('0xb5')]){if(typeof this[_0x3edc('0xb5')][_0x13566c]!=='undefined'){_0x29810e=this[_0x3edc('0xb5')][_0x13566c];if(utils[_0x3edc('0x89')](_0x29810e)&&utils[_0x3edc('0x86')](_0x29810e)){_0x29810e[_0x3edc('0x8c')]=!![];Promise[_0x3edc('0xb6')]()[_0x3edc('0x44')](checkIsIVRCampaignActive(_0x29810e))[_0x3edc('0x44')](checkInterval(_0x29810e))[_0x3edc('0x44')](_0x4ff593[_0x3edc('0x97')](_0x29810e))[_0x3edc('0x44')](_0x4ff593['checkIfTime'](_0x29810e[_0x3edc('0xb7')],_0x29810e[_0x3edc('0xb8')],_0x29810e[_0x3edc('0x4e')],_0x29810e))['then'](_0x4ff593[_0x3edc('0x9d')](_0x29810e['Interval'],_0x29810e['dialTimezone'],_0x29810e[_0x3edc('0x4e')],_0x29810e))['then'](_0x4ff593[_0x3edc('0xb9')](_0x29810e))[_0x3edc('0xac')](loggerCatchQueueSummary(_0x3edc('0xba'),_0x29810e));}else{notSendMessagesCampaign(_0x29810e);}}}};Dialer[_0x3edc('0x1d')][_0x3edc('0xbb')]=function(_0x1bed57){if(_0x1bed57[_0x3edc('0xbc')]!==_0x3edc('0xa')){clearPredictiveAttributes(_0x1bed57);}switch(_0x1bed57[_0x3edc('0xbc')]){case'progressive':this['handlePower'](_0x1bed57,0x1);break;case _0x3edc('0xbd'):this['handlePower'](_0x1bed57,_0x1bed57[_0x3edc('0xbe')]);break;case _0x3edc('0xa'):this[_0x3edc('0xa')](_0x1bed57);break;case _0x3edc('0x9'):this[_0x3edc('0xbf')](_0x1bed57,0x1);break;default:logger[_0x3edc('0x6f')](_0x3edc('0xc0'),_0x1bed57['name'],'method\x20not\x20recognized');}};Dialer[_0x3edc('0x1d')][_0x3edc('0xa3')]=function(_0x5f26ac,_0x12f1b5){var _0x54f855=_0x5f26ac['dialTimezone'];var _0x1dcd52=_0x12f1b5?_0x5f26ac[_0x3edc('0xb7')]:_0x5f26ac[_0x3edc('0x84')][_0x3edc('0x85')];logger[_0x3edc('0xc1')](_0x3edc('0xc2'),_0x1dcd52,_0x54f855,_0x5f26ac[_0x3edc('0x4e')],util[_0x3edc('0x4c')](_0x3edc('0xc3'),_0x5f26ac[_0x3edc('0x4e')],_0x5f26ac['id']));var _0x461627=null;return Interval['intervalIftime'](_0x1dcd52,_0x54f855)[_0x3edc('0x44')](function(_0x5d191b){if(_0x5d191b===!![]){return _0x5d191b;}else{_0x5f26ac[_0x3edc('0x74')]=_0x12f1b5?utils[_0x3edc('0x81')][_0x3edc('0xaf')]:utils['CAMPAIGN_STATUS'][_0x3edc('0xb0')];_0x461627=msgResponse(_0x3edc('0xb1'),'Failure',_0x3edc('0xc4')+_0x12f1b5+'\x20'+_0x5f26ac['name']+_0x3edc('0xb2')+util[_0x3edc('0x4b')](_0x1dcd52,{'showHidden':![],'depth':null})+_0x3edc('0xc5')+_0x54f855);}if(_0x461627!==null){logger[_0x3edc('0xc1')](_0x3edc('0xc6'),_0x461627);_0x461627['isGlobal']=_0x12f1b5;throw _0x461627;}})[_0x3edc('0xac')](function(_0x3bdee2){logger[_0x3edc('0x6f')](_0x3edc('0xc7'),_0x3bdee2);throw msgResponse(_0x3edc('0x90'),'Error',util[_0x3edc('0x4b')](_0x3bdee2,{'showHidden':![],'depth':null}));});};Dialer[_0x3edc('0x1d')][_0x3edc('0xc8')]=function(_0x15e88a){if(this['voiceQueues'][_0x15e88a['queue']]){if(this[_0x3edc('0xc9')][_0x15e88a[_0x3edc('0xca')]]&&this[_0x3edc('0xc9')][_0x15e88a[_0x3edc('0xca')]][_0x3edc('0x48')]!==_0x3edc('0xcb')){this[_0x3edc('0xcc')](this[_0x3edc('0x22')][_0x15e88a[_0x3edc('0xcd')]]);this['uniqueId'][_0x15e88a['uniqueid']][_0x3edc('0xce')]=moment()[_0x3edc('0x4c')](_0x3edc('0xcf'));}}};Dialer[_0x3edc('0x1d')][_0x3edc('0x35')]=function(_0x3bfb91){var _0x122337=this[_0x3edc('0xc9')][_0x3bfb91[_0x3edc('0xca')]];if(this[_0x3edc('0x22')][_0x3bfb91[_0x3edc('0xcd')]]){if(_0x122337&&_0x122337[_0x3edc('0x48')]!==_0x3edc('0xcb')){delete this[_0x3edc('0xc9')][_0x3bfb91[_0x3edc('0xca')]];this[_0x3edc('0x22')][_0x3bfb91[_0x3edc('0xcd')]][_0x3edc('0xd0')]+=0x1;var _0x2b2178=new AgentComplete(_0x122337,_0x3bfb91);if(_0x3bfb91['reason']==='agent'){_0x2b2178[_0x3edc('0xd1')]=this[_0x3edc('0x22')][_0x3bfb91[_0x3edc('0xcd')]][_0x3edc('0xd2')]&&this[_0x3edc('0x22')][_0x3bfb91[_0x3edc('0xcd')]][_0x3edc('0xd3')]?moment()[_0x3edc('0x4c')](_0x3edc('0xcf')):undefined;}hopperUtils['createHistory'](_0x2b2178)[_0x3edc('0xac')](loggerCatch(_0x3edc('0xd4')));hopperUtils['moveContactManagedDialer'](_0x2b2178)[_0x3edc('0xac')](loggerCatch(_0x3edc('0xd5')));}}};Dialer[_0x3edc('0x1d')][_0x3edc('0x31')]=function(_0x42e7f5){var _0x5a276e=this[_0x3edc('0xc9')][_0x42e7f5[_0x3edc('0xca')]];var _0x26972e=this;var _0x33c703=![];var _0x2fd302;var _0x7e4202;if(this[_0x3edc('0x22')][_0x42e7f5[_0x3edc('0xcd')]]){if(_0x5a276e&&_0x5a276e['type']!==_0x3edc('0xcb')){delete this[_0x3edc('0xc9')][_0x42e7f5[_0x3edc('0xca')]];this['updateOriginated'](this[_0x3edc('0x22')][_0x42e7f5[_0x3edc('0xcd')]]);_0x5a276e[_0x3edc('0xd6')]=moment()[_0x3edc('0x4c')]('YYYY-MM-DD\x20HH:mm:ss');var _0x17215e=new QueueCallerAbandon(_0x5a276e,_0x42e7f5);if(utils[_0x3edc('0x6a')](_0x5a276e[_0x3edc('0xd6')],_0x5a276e['responsetime'])>=_0x5a276e[_0x3edc('0xd7')]){this['voiceQueues'][_0x42e7f5[_0x3edc('0xcd')]]['predictiveIntervalDroppedCallsTimeout']+=0x1;this[_0x3edc('0x22')][_0x42e7f5[_0x3edc('0xcd')]][_0x3edc('0xd8')]+=0x1;this['voiceQueues'][_0x42e7f5[_0x3edc('0xcd')]][_0x3edc('0xd9')]+=0x1;_0x17215e['state']=0xa;_0x17215e[_0x3edc('0xda')]=_0x3edc('0xdb');_0x17215e[_0x3edc('0xdc')]='TIMEOUT';_0x17215e[_0x3edc('0xd1')]=this[_0x3edc('0x22')][_0x42e7f5[_0x3edc('0xcd')]]['dialQueueProject2']?moment()[_0x3edc('0x4c')]('YYYY-MM-DD\x20HH:mm:ss'):undefined;_0x17215e[_0x3edc('0xdd')]+=0x1;_0x17215e[_0x3edc('0xde')]+=0x1;_0x2fd302=this[_0x3edc('0x22')][_0x42e7f5[_0x3edc('0xcd')]][_0x3edc('0xdf')];_0x7e4202=this[_0x3edc('0x22')][_0x42e7f5[_0x3edc('0xcd')]][_0x3edc('0xe0')];hopperUtils[_0x3edc('0xe1')](_0x17215e,_0x17215e[_0x3edc('0x7a')],_0x5a276e[_0x3edc('0xe2')])['then'](function(_0x55e91a){_0x33c703=_0x55e91a[_0x3edc('0xe3')]==0x1;if(_0x17215e['countdropretry']>=_0x26972e['voiceQueues'][_0x42e7f5[_0x3edc('0xcd')]][_0x3edc('0xe4')]){_0x26972e['queueCallerAbandonCreateState'](_0x17215e,_0x55e91a[_0x3edc('0xe3')]);}else{hopperUtils[_0x3edc('0xe5')]({'active':![],'countdropretry':_0x17215e[_0x3edc('0xdd')],'scheduledat':moment()[_0x3edc('0xe6')](_0x26972e[_0x3edc('0x22')][_0x42e7f5[_0x3edc('0xcd')]][_0x3edc('0xdf')],_0x3edc('0xe7'))[_0x3edc('0x4c')](_0x3edc('0xcf')),'ContactId':_0x5a276e[_0x3edc('0xe8')],'ListId':_0x5a276e[_0x3edc('0xe9')],'VoiceQueueId':_0x5a276e['VoiceQueueId']||undefined,'CampaignId':_0x5a276e[_0x3edc('0xea')]||undefined})[_0x3edc('0xac')](loggerCatch(_0x3edc('0xeb')));var _0x4af79c=new History(_0x17215e);_0x4af79c[_0x3edc('0x7a')]=0xa;_0x4af79c['statedesc']=_0x3edc('0xdb');_0x4af79c[_0x3edc('0x7c')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x4af79c['endtime']=_0x4af79c[_0x3edc('0x7c')];_0x4af79c[_0x3edc('0xec')]=_0x17215e['calleridname'];_0x4af79c[_0x3edc('0xed')]=_0x17215e['calleridnum'];hopperUtils[_0x3edc('0xee')](_0x4af79c)[_0x3edc('0xac')](loggerCatch(_0x3edc('0xef')));}})[_0x3edc('0x44')](function(){if(_0x33c703)hopperUtils[_0x3edc('0xf0')](_0x17215e,_0x2fd302,_0x7e4202)[_0x3edc('0x44')](function(){return 0x1;});});}else{this[_0x3edc('0x22')][_0x42e7f5[_0x3edc('0xcd')]][_0x3edc('0x57')]+=0x1;this['voiceQueues'][_0x42e7f5[_0x3edc('0xcd')]][_0x3edc('0xf1')]+=0x1;_0x17215e[_0x3edc('0x7a')]=0xb;_0x17215e[_0x3edc('0xda')]=_0x3edc('0xf2');_0x17215e[_0x3edc('0xdc')]='CALLEREXIT';_0x17215e[_0x3edc('0xf3')]+=0x1;_0x17215e[_0x3edc('0xde')]+=0x1;_0x2fd302=this['voiceQueues'][_0x42e7f5['queue']][_0x3edc('0xf4')];_0x7e4202=this['voiceQueues'][_0x42e7f5[_0x3edc('0xcd')]][_0x3edc('0xe0')];hopperUtils['verifyAdditionalPhones'](_0x17215e,_0x17215e[_0x3edc('0x7a')],_0x5a276e[_0x3edc('0xe2')])[_0x3edc('0x44')](function(_0x148366){if(_0x17215e['countabandonedretry']>=_0x26972e[_0x3edc('0x22')][_0x42e7f5['queue']][_0x3edc('0xf5')]){_0x26972e[_0x3edc('0xf6')](_0x17215e,_0x148366['additional']);}else{hopperUtils[_0x3edc('0xe5')]({'active':![],'countabandonedretry':_0x17215e[_0x3edc('0xf3')],'scheduledat':moment()[_0x3edc('0xe6')](_0x26972e['voiceQueues'][_0x42e7f5[_0x3edc('0xcd')]]['dialAbandonedRetryFrequency'],_0x3edc('0xe7'))[_0x3edc('0x4c')](_0x3edc('0xcf')),'ContactId':_0x5a276e['ContactId'],'ListId':_0x5a276e['ListId'],'VoiceQueueId':_0x5a276e[_0x3edc('0xf7')]||undefined,'CampaignId':_0x5a276e['CampaignId']||undefined})['catch'](loggerCatch(_0x3edc('0xf8')));var _0x446381=new History(_0x17215e);_0x446381[_0x3edc('0x7a')]=0xb;_0x446381[_0x3edc('0xda')]=_0x3edc('0xf2');_0x446381[_0x3edc('0x7c')]=moment()[_0x3edc('0x4c')](_0x3edc('0xcf'));_0x446381[_0x3edc('0x7b')]=_0x446381['starttime'];_0x446381[_0x3edc('0xec')]=_0x17215e[_0x3edc('0xec')];_0x446381[_0x3edc('0xed')]=_0x17215e[_0x3edc('0xed')];hopperUtils[_0x3edc('0xee')](_0x446381)['catch'](loggerCatch(_0x3edc('0xf9')));}})[_0x3edc('0x44')](function(){if(_0x33c703)hopperUtils['swapAdditionalPhones'](_0x17215e,_0x2fd302,_0x7e4202)[_0x3edc('0x44')](function(){return 0x1;});});}}}};Dialer[_0x3edc('0x1d')][_0x3edc('0x3b')]=function(_0x3f3b32){if(this['actions'][_0x3f3b32[_0x3edc('0xca')]]){this['actions'][_0x3f3b32[_0x3edc('0xca')]][_0x3edc('0xfa')]=_0x3f3b32[_0x3edc('0xfa')];}if(this[_0x3edc('0xc9')][_0x3f3b32['uniqueid']]){this[_0x3edc('0xc9')][_0x3f3b32[_0x3edc('0xca')]][_0x3edc('0xfa')]=_0x3f3b32[_0x3edc('0xfa')];}};Dialer[_0x3edc('0x1d')]['syncQueueMember']=function(_0x4daa4e){if(!this[_0x3edc('0x27')][_0x4daa4e[_0x3edc('0xfb')]]){return;}var _0x2bdcd0=this[_0x3edc('0x22')][this['actions'][_0x4daa4e[_0x3edc('0xfb')]][_0x3edc('0xcd')]][_0x3edc('0xfc')]||_0x3edc('0xfd');if(_0x2bdcd0==='roundrobin'){if(this[_0x3edc('0x27')][_0x4daa4e[_0x3edc('0xfb')]]&&_[_0x3edc('0xfe')](this['actions'][_0x4daa4e[_0x3edc('0xfb')]][_0x3edc('0xff')])&&_0x4daa4e[_0x3edc('0x94')]==='1'&&_0x4daa4e['paused']==='0'){if(this[_0x3edc('0x23')][_0x4daa4e[_0x3edc('0x100')]]){if(!this['agents'][_0x4daa4e[_0x3edc('0x100')]][_0x3edc('0xff')]){this['agents'][_0x4daa4e[_0x3edc('0x100')]][_0x3edc('0xff')]=!![];this['actions'][_0x4daa4e[_0x3edc('0xfb')]][_0x3edc('0xff')]=!![];this[_0x3edc('0x27')][_0x4daa4e['actionid']][_0x3edc('0x100')]=_0x4daa4e[_0x3edc('0x100')];}}}}else if(_0x2bdcd0===_0x3edc('0xfd')){if(this[_0x3edc('0x27')][_0x4daa4e[_0x3edc('0xfb')]]){if(this[_0x3edc('0x23')][_0x4daa4e[_0x3edc('0x100')]]){this[_0x3edc('0x27')][_0x4daa4e[_0x3edc('0xfb')]]['stateinterface']=_0x4daa4e[_0x3edc('0x100')];if(_[_0x3edc('0xfe')](this[_0x3edc('0x2c')][this[_0x3edc('0x27')][_0x4daa4e['actionid']]['queue']])){this[_0x3edc('0x2c')][this[_0x3edc('0x27')][_0x4daa4e[_0x3edc('0xfb')]][_0x3edc('0xcd')]]=[];}this['queueBooked'][this['actions'][_0x4daa4e['actionid']]['queue']][_0x3edc('0xad')](_['merge'](_['pick'](this[_0x3edc('0x27')][_0x4daa4e[_0x3edc('0xfb')]],['idHopper',_0x3edc('0x100')]),{'status':_0x4daa4e[_0x3edc('0x94')],'paused':_0x4daa4e['paused']}));}}}};Dialer['prototype']['syncQueueStatusComplete']=function(_0x442532){if(!this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]]){return;}var _0x238419=this;var _0x329492=this[_0x3edc('0x22')][this['actions'][_0x442532[_0x3edc('0xfb')]][_0x3edc('0xcd')]];var _0xc92bee=_0x329492[_0x3edc('0xfc')]||_0x3edc('0xfd');if(_0xc92bee===_0x3edc('0x101')){if(this['actions'][_0x442532['actionid']]&&this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]][_0x3edc('0x100')]){this['preview'][_0x3edc('0x102')](this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]][_0x3edc('0x103')],this[_0x3edc('0x27')][_0x442532['actionid']][_0x3edc('0x100')])[_0x3edc('0xac')](function(_0xc4e3a6){logger[_0x3edc('0x6f')](_0x3edc('0x104'),util[_0x3edc('0x4b')](_0xc4e3a6,{'showHidden':![],'depth':null}));})[_0x3edc('0x105')](function(){_0x238419[_0x3edc('0xcc')](_0x238419['voiceQueues'][_0x238419[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]][_0x3edc('0xcd')]]);_0x238419[_0x3edc('0x23')][_0x238419[_0x3edc('0x27')][_0x442532['actionid']]['stateinterface']][_0x3edc('0xff')]=![];delete _0x238419['actions'][_0x442532['actionid']];unlockQueueStatus(_0x329492);});}else{this[_0x3edc('0xcc')](this['voiceQueues'][this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]][_0x3edc('0xcd')]]);hopperUtils[_0x3edc('0xe5')]({'active':![],'ContactId':this[_0x3edc('0x27')][_0x442532['actionid']][_0x3edc('0xe8')],'ListId':this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]]['ListId'],'VoiceQueueId':this[_0x3edc('0x27')][_0x442532['actionid']]['VoiceQueueId']||undefined,'CampaignId':this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]]['CampaignId']||undefined})[_0x3edc('0xac')](loggerCatch('[unlock][syncQueueStatusComplete]'));delete this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]];unlockQueueStatus(_0x329492);}}else if(_0xc92bee===_0x3edc('0xfd')){var _0x27604d;if(this[_0x3edc('0x27')][_0x442532['actionid']]&&!_[_0x3edc('0x50')](this[_0x3edc('0x2c')][this[_0x3edc('0x27')][_0x442532['actionid']]['queue']])){if(this[_0x3edc('0x2d')][_0x238419[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]][_0x3edc('0xcd')]]){this[_0x3edc('0x2d')][_0x238419[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]]['queue']]=this['queueBookedRR'][this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]]['queue']]?this[_0x3edc('0x2d')][this[_0x3edc('0x27')][_0x442532['actionid']][_0x3edc('0xcd')]]:this[_0x3edc('0x2c')][this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]]['queue']]?this[_0x3edc('0x2c')][this[_0x3edc('0x27')][_0x442532['actionid']]['queue']][_0x3edc('0x106')]||0x0:0x0;}this[_0x3edc('0x2c')][this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]][_0x3edc('0xcd')]][_0x3edc('0x106')]=this[_0x3edc('0x2d')][this['actions'][_0x442532[_0x3edc('0xfb')]][_0x3edc('0xcd')]];for(var _0x5c2ea3=0x0;_0x5c2ea3<this[_0x3edc('0x2c')][this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]][_0x3edc('0xcd')]][_0x3edc('0xa6')];_0x5c2ea3+=0x1){_0x27604d=rr(this[_0x3edc('0x2c')][this[_0x3edc('0x27')][_0x442532['actionid']][_0x3edc('0xcd')]]);this[_0x3edc('0x2d')][_0x238419[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]][_0x3edc('0xcd')]]=this[_0x3edc('0x2c')][this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]][_0x3edc('0xcd')]][_0x3edc('0x106')];if(_0x27604d[_0x3edc('0x94')]==='1'&&_0x27604d[_0x3edc('0x107')]==='0'){break;}}if(!_['isNil'](_0x27604d)){this[_0x3edc('0x23')][_0x27604d[_0x3edc('0x100')]][_0x3edc('0x108')]=_[_0x3edc('0x46')](this[_0x3edc('0x23')][_0x27604d['stateinterface']][_0x3edc('0x108')])?!![]:this[_0x3edc('0x23')][_0x27604d['stateinterface']][_0x3edc('0x108')];}loggerBooked[_0x3edc('0x51')]('[booked][RR]',_0x442532[_0x3edc('0xfb')],_0x3edc('0x109'),JSON[_0x3edc('0x91')](_['pick'](this[_0x3edc('0x23')][_0x27604d[_0x3edc('0x100')]],['name',_0x3edc('0x108')])),_0x3edc('0x10a'),JSON['stringify'](_0x27604d[_0x3edc('0x103')]));if(!_[_0x3edc('0xfe')](_0x27604d)&&_0x27604d['status']==='1'&&_0x27604d[_0x3edc('0x107')]==='0'&&this[_0x3edc('0x23')][_0x27604d[_0x3edc('0x100')]][_0x3edc('0x108')]){this[_0x3edc('0x23')][_0x27604d['stateinterface']][_0x3edc('0x108')]=![];this[_0x3edc('0x2c')][_0x238419['actions'][_0x442532[_0x3edc('0xfb')]]['queue']]=[];this[_0x3edc('0x21')][_0x3edc('0x102')](_0x27604d['idHopper'],_0x27604d[_0x3edc('0x100')])[_0x3edc('0xac')](function(_0x556950){logger[_0x3edc('0x6f')](_0x3edc('0x104'),util[_0x3edc('0x4b')](_0x556950,{'showHidden':![],'depth':null}));})[_0x3edc('0x105')](function(){_0x238419['updateOriginated'](_0x238419[_0x3edc('0x22')][_0x238419['actions'][_0x442532[_0x3edc('0xfb')]][_0x3edc('0xcd')]]);setTimeout(function(){_0x238419['agents'][_0x27604d[_0x3edc('0x100')]]['unlockRR']=!![];loggerBooked[_0x3edc('0x51')](_0x3edc('0x10b'),_0x442532[_0x3edc('0xfb')],_0x3edc('0x109'),JSON[_0x3edc('0x91')](_[_0x3edc('0x80')](_0x238419[_0x3edc('0x23')][_0x27604d[_0x3edc('0x100')]],[_0x3edc('0x4e'),'unlockRR'])),_0x3edc('0x10a'),JSON[_0x3edc('0x91')](_0x27604d['idHopper']));},0xc7);delete _0x238419['actions'][_0x442532[_0x3edc('0xfb')]];unlockQueueStatus(_0x329492,_0x442532['actionid']);});}else{loggerBooked[_0x3edc('0x51')](_0x3edc('0x10c'));this[_0x3edc('0xcc')](this[_0x3edc('0x22')][this[_0x3edc('0x27')][_0x442532['actionid']][_0x3edc('0xcd')]]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this['actions'][_0x442532[_0x3edc('0xfb')]]['ContactId'],'ListId':this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]][_0x3edc('0xe9')],'VoiceQueueId':this[_0x3edc('0x27')][_0x442532['actionid']][_0x3edc('0xf7')]||undefined,'CampaignId':this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]]['CampaignId']||undefined})[_0x3edc('0xac')](loggerCatch(_0x3edc('0x10d')));delete this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]];unlockQueueStatus(_0x329492);}}else{loggerBooked[_0x3edc('0x51')](_0x3edc('0x10e'));this[_0x3edc('0xcc')](this[_0x3edc('0x22')][this['actions'][_0x442532[_0x3edc('0xfb')]][_0x3edc('0xcd')]]);hopperUtils[_0x3edc('0xe5')]({'active':![],'ContactId':this[_0x3edc('0x27')][_0x442532['actionid']]['ContactId'],'ListId':this['actions'][_0x442532[_0x3edc('0xfb')]][_0x3edc('0xe9')],'VoiceQueueId':this['actions'][_0x442532['actionid']][_0x3edc('0xf7')]||undefined,'CampaignId':this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]][_0x3edc('0xea')]||undefined})['catch'](loggerCatch('[unlock2][syncQueueStatusComplete]'));delete this[_0x3edc('0x27')][_0x442532['actionid']];unlockQueueStatus(_0x329492);}}else{loggerBooked['info']('[booked][unlock3]');this[_0x3edc('0xcc')](this[_0x3edc('0x22')][this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]][_0x3edc('0xcd')]]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]][_0x3edc('0xe8')],'ListId':this[_0x3edc('0x27')][_0x442532['actionid']][_0x3edc('0xe9')],'VoiceQueueId':this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]][_0x3edc('0xf7')]||undefined,'CampaignId':this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]][_0x3edc('0xea')]||undefined})['catch'](loggerCatch('[unlock3][syncQueueStatusComplete]'));delete this[_0x3edc('0x27')][_0x442532[_0x3edc('0xfb')]];unlockQueueStatus(_0x329492);}};Dialer[_0x3edc('0x1d')][_0x3edc('0x33')]=function(_0x5a8c06){var _0x572e00=this[_0x3edc('0x27')][_0x5a8c06[_0x3edc('0xfb')]];if(_0x572e00){delete this[_0x3edc('0x27')][_0x5a8c06[_0x3edc('0xfb')]];_0x572e00['responsetime']=moment()[_0x3edc('0x4c')](_0x3edc('0xcf'));var _0x4b9d7f=_0x572e00['type']===_0x3edc('0xcb')?this[_0x3edc('0xb5')][_0x572e00[_0x3edc('0xcd')]]:this[_0x3edc('0x22')][_0x572e00['getQueue']()];if(_0x5a8c06['response']!==_0x3edc('0x10f')){this[_0x3edc('0xcc')](_0x4b9d7f);return this[_0x3edc('0x110')](_0x572e00,_0x4b9d7f,_0x5a8c06)[_0x3edc('0xac')](loggerCatch(_0x3edc('0x111')));}this[_0x3edc('0xc9')][_0x5a8c06[_0x3edc('0xca')]]=_0x572e00;}};Dialer[_0x3edc('0x1d')][_0x3edc('0x3d')]=function(_0x2bdc24){var _0x34701a=this;var _0x507161=this[_0x3edc('0xc9')][_0x2bdc24[_0x3edc('0xca')]];var _0x54fef4;if(!_[_0x3edc('0xfe')](_0x2bdc24)&&!_[_0x3edc('0xfe')](_0x2bdc24[_0x3edc('0x112')])&&!_[_0x3edc('0xfe')](_0x2bdc24[_0x3edc('0x112')][_0x3edc('0x113')])&&_0x2bdc24['exten']===_0x3edc('0x114')&&_0x507161){if(_0x507161[_0x3edc('0x48')]!=='ivr'&&this[_0x3edc('0x22')][_0x507161['queue']][_0x3edc('0x115')]&&_0x2bdc24['value']===_0x3edc('0x116')){delete this[_0x3edc('0xc9')][_0x2bdc24[_0x3edc('0xca')]];this[_0x3edc('0xcc')](this[_0x3edc('0x22')][_0x507161[_0x3edc('0xcd')]]);this[_0x3edc('0x22')][_0x507161[_0x3edc('0xcd')]][_0x3edc('0xd0')]+=0x1;this[_0x3edc('0x22')][_0x507161[_0x3edc('0xcd')]]['outboundAnswerAgiCallsDay']+=0x1;_0x54fef4=new Hangup(_0x507161,_0x2bdc24);_0x54fef4[_0x3edc('0x7a')]=0x12;_0x54fef4[_0x3edc('0xda')]='HangupInAMD';_0x54fef4[_0x3edc('0x117')]=_0x3edc('0x118');ami['emit'](_0x3edc('0x119'),ut[_0x3edc('0x11a')](_0x54fef4,_0x3edc('0x11b')));this[_0x3edc('0x11c')](_0x54fef4,_0x3edc('0x11d'),_0x3edc('0x11e'));}if(_0x507161[_0x3edc('0x48')]!==_0x3edc('0xcb')&&this[_0x3edc('0x22')][_0x507161['queue']][_0x3edc('0x115')]&&_0x2bdc24[_0x3edc('0x11f')]===_0x3edc('0x120')){return new Promise(function(_0x60d373,_0x3e87e7){delete _0x34701a[_0x3edc('0xc9')][_0x2bdc24[_0x3edc('0xca')]];_0x34701a[_0x3edc('0xcc')](_0x34701a[_0x3edc('0x22')][_0x507161[_0x3edc('0xcd')]]);_0x34701a[_0x3edc('0x22')][_0x507161[_0x3edc('0xcd')]]['outboundAnswerCallsDay']+=0x1;_0x34701a[_0x3edc('0x22')][_0x507161['queue']][_0x3edc('0x121')]+=0x1;var _0x1f4076=_0x34701a[_0x3edc('0x22')][_0x507161[_0x3edc('0xcd')]];var _0x1ac457=new Hangup(_0x507161,_0x2bdc24);_0x1ac457[_0x3edc('0x7a')]=0x13;_0x1ac457[_0x3edc('0xda')]='Machine';_0x1ac457[_0x3edc('0x117')]=_0x3edc('0x118');_0x1ac457[_0x3edc('0x122')]+=0x1;_0x1ac457[_0x3edc('0xde')]+=0x1;_0x1ac457[_0x3edc('0x11b')]=!![];ami[_0x3edc('0x47')](_0x3edc('0x119'),ut['buildObj'](_0x1ac457,_0x3edc('0x11b')));hopperUtils[_0x3edc('0xee')](_0x1ac457)[_0x3edc('0xac')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x1ac457[_0x3edc('0x123')]+_0x1ac457[_0x3edc('0x124')]+_0x1ac457[_0x3edc('0x125')]+_0x1ac457[_0x3edc('0x126')]+_0x1ac457['countdropretry']+_0x1ac457[_0x3edc('0xf3')]+_0x1ac457['countmachineretry']+_0x1ac457['countagentrejectretry']>=_0x1f4076[_0x3edc('0x127')]){_0x34701a['stateGlobal'](_0x1ac457,_0x60d373,_0x3e87e7,_0x3edc('0x128'));}else{if(_0x1ac457['countmachineretry']>=_0x1f4076[_0x3edc('0x129')]){_0x34701a['createStateFinal'](_0x1ac457,_0x60d373,_0x3e87e7,_0x3edc('0x12a'));}else{hopperUtils[_0x3edc('0xe5')]({'active':![],'countmachineretry':_0x1ac457[_0x3edc('0x122')],'scheduledat':moment()[_0x3edc('0xe6')](_0x1f4076[_0x3edc('0x12b')],_0x3edc('0xe7'))[_0x3edc('0x4c')](_0x3edc('0xcf')),'ContactId':_0x1ac457[_0x3edc('0xe8')],'ListId':_0x1ac457[_0x3edc('0xe9')],'VoiceQueueId':_0x1ac457[_0x3edc('0xf7')]||undefined,'CampaignId':_0x1ac457[_0x3edc('0xea')]||undefined})[_0x3edc('0xac')](loggerCatch('[rescheduleContact][Machine]'));_0x60d373({'reschedule':0x1});}}});}if(_0x507161[_0x3edc('0x48')]===_0x3edc('0xcb')&&this[_0x3edc('0xb5')][_0x507161['queue']][_0x3edc('0x115')]&&_0x2bdc24['value']===_0x3edc('0x116')){delete this[_0x3edc('0xc9')][_0x2bdc24[_0x3edc('0xca')]];this['updateOriginated'](this[_0x3edc('0xb5')][_0x507161[_0x3edc('0xcd')]]);_0x54fef4=new Hangup(_0x507161,_0x2bdc24);_0x54fef4['state']=0x12;_0x54fef4[_0x3edc('0xda')]=_0x3edc('0x12c');_0x54fef4['membername']='AMD';ami[_0x3edc('0x47')](_0x3edc('0x119'),ut[_0x3edc('0x11a')](_0x54fef4,_0x3edc('0x11b')));this[_0x3edc('0x11c')](_0x54fef4,_0x3edc('0x12d'),'[syncHangupInAMDIvr]');}if(_0x507161[_0x3edc('0x48')]==='ivr'&&this[_0x3edc('0xb5')][_0x507161[_0x3edc('0xcd')]]['dialAMDActive']&&_0x2bdc24[_0x3edc('0x11f')]===_0x3edc('0x120')){return new Promise(function(_0x3c62aa,_0x1d70d4){delete _0x34701a[_0x3edc('0xc9')][_0x2bdc24['uniqueid']];_0x34701a['updateOriginated'](_0x34701a[_0x3edc('0xb5')][_0x507161[_0x3edc('0xcd')]]);_0x34701a[_0x3edc('0xb5')][_0x507161['queue']][_0x3edc('0xd0')]+=0x1;_0x34701a[_0x3edc('0xb5')][_0x507161['queue']][_0x3edc('0x121')]+=0x1;var _0x575b49=_0x34701a[_0x3edc('0xb5')][_0x507161[_0x3edc('0xcd')]];var _0x458677=new Hangup(_0x507161,_0x2bdc24);_0x458677[_0x3edc('0x7a')]=0x13;_0x458677[_0x3edc('0xda')]=_0x3edc('0x12e');_0x458677[_0x3edc('0x117')]=_0x3edc('0x118');_0x458677[_0x3edc('0x122')]+=0x1;_0x458677['countglobal']+=0x1;_0x458677[_0x3edc('0x11b')]=!![];ami[_0x3edc('0x47')](_0x3edc('0x119'),ut[_0x3edc('0x11a')](_0x458677,_0x3edc('0x11b')));hopperUtils[_0x3edc('0xee')](_0x458677)[_0x3edc('0xac')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x458677['countbusyretry']+_0x458677[_0x3edc('0x124')]+_0x458677[_0x3edc('0x125')]+_0x458677[_0x3edc('0x126')]+_0x458677[_0x3edc('0xdd')]+_0x458677[_0x3edc('0xf3')]+_0x458677[_0x3edc('0x122')]+_0x458677[_0x3edc('0x12f')]>=_0x575b49[_0x3edc('0x127')]){_0x34701a[_0x3edc('0x130')](_0x458677,_0x3c62aa,_0x1d70d4,_0x3edc('0x128'));}else{if(_0x458677[_0x3edc('0x122')]>=_0x575b49[_0x3edc('0x129')]){_0x34701a[_0x3edc('0x131')](_0x458677,_0x3c62aa,_0x1d70d4,'reason\x2019\x20machine....');}else{hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x458677['countmachineretry'],'scheduledat':moment()[_0x3edc('0xe6')](_0x575b49[_0x3edc('0x12b')],_0x3edc('0xe7'))[_0x3edc('0x4c')](_0x3edc('0xcf')),'ContactId':_0x458677[_0x3edc('0xe8')],'ListId':_0x458677[_0x3edc('0xe9')],'VoiceQueueId':_0x458677[_0x3edc('0xf7')]||undefined,'CampaignId':_0x458677[_0x3edc('0xea')]||undefined})[_0x3edc('0xac')](loggerCatch(_0x3edc('0x132')));_0x3c62aa({'reschedule':0x1});}}});}}};Dialer[_0x3edc('0x1d')][_0x3edc('0x39')]=function(_0x20ac0d){var _0x3ba6ea=this[_0x3edc('0xc9')][_0x20ac0d['uniqueid']];var _0x54e9b9;if(_0x3ba6ea&&_0x3ba6ea[_0x3edc('0x48')]===_0x3edc('0xcb')){delete this[_0x3edc('0xc9')][_0x20ac0d[_0x3edc('0xca')]];this[_0x3edc('0xcc')](this[_0x3edc('0xb5')][_0x3ba6ea[_0x3edc('0xcd')]]);this[_0x3edc('0xb5')][_0x3ba6ea['queue']][_0x3edc('0x133')]+=0x1;_0x54e9b9=new Hangup(_0x3ba6ea,_0x20ac0d);hopperUtils[_0x3edc('0xee')](_0x54e9b9)[_0x3edc('0xac')](loggerCatch(_0x3edc('0x134')));hopperUtils['moveContactManagedDialer'](_0x54e9b9)[_0x3edc('0xac')](loggerCatch(_0x3edc('0x135')));}if(_0x3ba6ea&&_0x3ba6ea[_0x3edc('0x48')]!==_0x3edc('0xcb')&&isNotNull(this[_0x3edc('0x22')][_0x3ba6ea['queue']][_0x3edc('0x136')])){delete this[_0x3edc('0xc9')][_0x20ac0d[_0x3edc('0xca')]];this[_0x3edc('0xcc')](this[_0x3edc('0x22')][_0x3ba6ea[_0x3edc('0xcd')]]);this[_0x3edc('0x22')][_0x3ba6ea[_0x3edc('0xcd')]][_0x3edc('0xd0')]+=0x1;this[_0x3edc('0x22')][_0x3ba6ea[_0x3edc('0xcd')]][_0x3edc('0x121')]+=0x1;_0x54e9b9=new Hangup(_0x3ba6ea,_0x20ac0d);_0x54e9b9[_0x3edc('0x7a')]=0x10;_0x54e9b9[_0x3edc('0xda')]=_0x3edc('0x137');_0x54e9b9[_0x3edc('0x117')]=_0x3edc('0x138');hopperUtils[_0x3edc('0xee')](_0x54e9b9)[_0x3edc('0xac')](loggerCatch(_0x3edc('0x134')));hopperUtils['moveContactManagedDialer'](_0x54e9b9)[_0x3edc('0xac')](loggerCatch(_0x3edc('0x135')));}if(_0x3ba6ea&&_0x3ba6ea[_0x3edc('0x48')]!==_0x3edc('0xcb')&&!isNotNull(this['voiceQueues'][_0x3ba6ea[_0x3edc('0xcd')]]['dialQueueProject'])){delete this[_0x3edc('0xc9')][_0x20ac0d[_0x3edc('0xca')]];this['updateOriginated'](this['voiceQueues'][_0x3ba6ea[_0x3edc('0xcd')]]);this[_0x3edc('0x22')][_0x3ba6ea[_0x3edc('0xcd')]][_0x3edc('0x139')]+=0x1;_0x54e9b9=new Hangup(_0x3ba6ea,_0x20ac0d);_0x54e9b9['state']=0xc;_0x54e9b9[_0x3edc('0xda')]=_0x20ac0d[_0x3edc('0x13a')];_0x54e9b9[_0x3edc('0x117')]=_0x3edc('0x13b');hopperUtils[_0x3edc('0xee')](_0x54e9b9)[_0x3edc('0xac')](loggerCatch(_0x3edc('0x134')));hopperUtils[_0x3edc('0x13c')](_0x54e9b9)[_0x3edc('0xac')](loggerCatch(_0x3edc('0x135')));}};Dialer[_0x3edc('0x1d')][_0x3edc('0xc')]=function(_0x5e0b20){var _0x43f5ba=this;if(!_0x43f5ba[_0x3edc('0x2e')][_0x5e0b20[_0x3edc('0x4e')]]){_0x43f5ba[_0x3edc('0x2e')][_0x5e0b20['name']]={'running':![]};}else if(_0x43f5ba[_0x3edc('0x2e')][_0x5e0b20[_0x3edc('0x4e')]][_0x3edc('0x13d')]===!![]){return;}else if(_0x43f5ba[_0x3edc('0x2e')][_0x5e0b20[_0x3edc('0x4e')]][_0x3edc('0x13d')]===![]){_0x43f5ba['queuesSummary'][_0x5e0b20[_0x3edc('0x4e')]][_0x3edc('0x13d')]=!![];}var _0x3964a0=_0x43f5ba['voiceQueues'][_0x5e0b20[_0x3edc('0x4e')]];var _0x359fa6=_0x3964a0[_0x3edc('0x74')]!==utils[_0x3edc('0x81')][_0x3edc('0x87')];var _0x2ba4d2=utils['isPreviewCampaign'](_0x3964a0);_0x3964a0[_0x3edc('0x13e')]=utils[_0x3edc('0x13f')](_0x3964a0,_0x43f5ba[_0x3edc('0x24')]);Promise['resolve']()[_0x3edc('0x44')](function(){if(_0x3964a0['statusMessage']===utils['CAMPAIGN_STATUS'][_0x3edc('0x87')]){if(_0x359fa6){clearPredictiveAttributes(_0x3964a0);_0x5e0b20[_0x3edc('0x29')]=undefined;_0x5e0b20[_0x3edc('0x2a')]=undefined;}if(_0x3964a0[_0x3edc('0x13e')]===utils[_0x3edc('0x81')][_0x3edc('0x87')]){_0x5e0b20['available']=0x0;_0x5e0b20[_0x3edc('0x107')]=0x0;_0x5e0b20[_0x3edc('0x140')]=0x0;_0x5e0b20[_0x3edc('0x141')]=0x0;_0x5e0b20[_0x3edc('0x142')]=0x0;}}else if(_0x3964a0[_0x3edc('0x13e')]===utils[_0x3edc('0x81')][_0x3edc('0x143')]&&!_0x2ba4d2){return _0x43f5ba[_0x3edc('0xa3')](_0x3964a0,!![])[_0x3edc('0x44')](function(){return _0x43f5ba[_0x3edc('0xa3')](_0x3964a0,![]);})['then'](function(){return _0x43f5ba['checkDialMethod'](_0x3964a0);})['catch'](function(_0x113656){loggerSyncQueueSummary[_0x3edc('0x4a')](_0x3edc('0x144'),util[_0x3edc('0x4b')](_0x113656,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x3964a0);});}else{clearPredictiveAttributes(_0x3964a0);}})[_0x3edc('0x44')](function(){var _0x1df5ea=_0x5e0b20['compareToOutboundQueue'](_0x3964a0);if(_0x1df5ea||_0x3964a0[_0x3edc('0x145')]){_0x3964a0['queueSummaryCountersUpdated']=![];_0x5e0b20[_0x3edc('0x146')](_0x3964a0);Object['assign'](_0x3964a0,_0x5e0b20);emitOutboundVoiceQueueSummary(_0x5e0b20);}_0x43f5ba[_0x3edc('0x2e')][_0x3964a0[_0x3edc('0x4e')]]['running']=![];})[_0x3edc('0xac')](function(_0x27c0f7){logger[_0x3edc('0x6f')](_0x3edc('0x144'),util['inspect'](_0x27c0f7,{'showHidden':![],'depth':null}));_0x43f5ba['queuesSummary'][_0x3964a0[_0x3edc('0x4e')]][_0x3edc('0x13d')]=![];});};Dialer[_0x3edc('0x1d')]['syncQueueSummaryComplete']=_['throttle'](function(){var _0x5e3038=_[_0x3edc('0x147')](this[_0x3edc('0x22')],function(_0x434eb8){return _0x434eb8[_0x3edc('0x148')];});var _0x3a2ea9=_[_0x3edc('0x147')](this[_0x3edc('0x23')],function(_0x4f01df){return _0x4f01df['online']&&_0x4f01df[_0x3edc('0x94')]===_0x3edc('0x95');});if(_0x5e3038[_0x3edc('0xa6')]>0x0&&_0x3a2ea9[_0x3edc('0xa6')]>0x0){return Promise[_0x3edc('0xb6')]()[_0x3edc('0x44')](cmHopper[_0x3edc('0x149')](_[_0x3edc('0x14a')](_0x5e3038,'id'),previewRecallmeReminderInterval,_['map'](_0x3a2ea9,'id')))[_0x3edc('0x44')](function(_0x1218c0){for(var _0x3ef22e=0x0;_0x3ef22e<_0x1218c0[_0x3edc('0xa6')];_0x3ef22e++){var _0x4d3943=_0x1218c0[_0x3ef22e][_0x3edc('0x14b')][_0x3edc('0x4e')];if(_0x4d3943)io['to'](util[_0x3edc('0x4c')]('user:%s',_0x4d3943))['emit'](_0x3edc('0x14c'),{'hopper':_0x1218c0[_0x3ef22e]});}})[_0x3edc('0xac')](function(_0xeb37a3){logger['error'](_0x3edc('0x14d'),_0xeb37a3);});}},0x3c*0x3e8,{'leading':!![]});Dialer['prototype'][_0x3edc('0x42')]=function(){var _0x3b6fa2=this;setInterval(function(){_0x3b6fa2['clearZombieChannels'](_0x3b6fa2[_0x3edc('0xc9')],_0x3edc('0x14e'));_0x3b6fa2[_0x3edc('0x14f')](_0x3b6fa2[_0x3edc('0x27')],_0x3edc('0x150'));},0x32c8);};Dialer['prototype'][_0x3edc('0x14f')]=function(_0xa6da00,_0x4d4083){var _0x23ad8b=this;for(var _0x2bcf42 in _0xa6da00){if(typeof _0xa6da00[_0x2bcf42]!==_0x3edc('0x151')){this[_0x3edc('0x20')]['enqueue'](function(){if(!_['isNil'](_0xa6da00[_0x2bcf42])){return ami[_0x3edc('0xa7')]({'action':'status','channel':_0xa6da00[_0x2bcf42]['channel']})[_0x3edc('0xac')](function(_0x55ef2e){if(_0x55ef2e[_0x3edc('0x74')]===_0x3edc('0x152')){setTimeout(function(){if(_0xa6da00[_0x2bcf42]&&_0xa6da00[_0x2bcf42][_0x3edc('0x48')]!=='ivr'){_0x23ad8b['updateOriginated'](_0x23ad8b[_0x3edc('0x22')][_0xa6da00[_0x2bcf42][_0x3edc('0xcd')]]);logger[_0x3edc('0x6f')](_0x3edc('0x153'),_0x4d4083,_0x2bcf42,_0xa6da00[_0x2bcf42]['queue']);delete _0xa6da00[_0x2bcf42];}if(_0xa6da00[_0x2bcf42]&&_0xa6da00[_0x2bcf42][_0x3edc('0x48')]===_0x3edc('0xcb')){_0x23ad8b[_0x3edc('0xcc')](_0x23ad8b[_0x3edc('0xb5')][_0xa6da00[_0x2bcf42][_0x3edc('0xcd')]]);logger[_0x3edc('0x6f')](_0x3edc('0x154'),_0x4d4083,_0x2bcf42,_0xa6da00[_0x2bcf42]['queue']);delete _0xa6da00[_0x2bcf42];}},0x2328);}});}});}}};Dialer[_0x3edc('0x1d')][_0x3edc('0x155')]=function(_0x5b6261){return Promise[_0x3edc('0xb6')]()[_0x3edc('0x44')](voiceQueueRt[_0x3edc('0x155')](_0x5b6261))[_0x3edc('0xac')](loggerCatch(_0x3edc('0x156')));};Dialer[_0x3edc('0x1d')][_0x3edc('0xcc')]=function(_0x3cdadb){if(!_[_0x3edc('0x46')](_0x3cdadb)&&_0x3cdadb!==null){if(typeof _0x3cdadb[_0x3edc('0x8d')]!==_0x3edc('0x151')){if(_0x3cdadb[_0x3edc('0x8d')]>0x0){_0x3cdadb[_0x3edc('0x8d')]-=0x1;}else{logger['error'](_0x3edc('0x157'));}}}else{logger['error'](_0x3edc('0x158'));}};Dialer[_0x3edc('0x1d')][_0x3edc('0x159')]=function(_0x22c23e,_0x5a18c3){var _0x356fd2=this;return function(_0x90ea08){_0x356fd2[_0x3edc('0xcc')](_0x5a18c3);logger['error'](_0x22c23e,util[_0x3edc('0x4b')](_0x90ea08,{'showHidden':![],'depth':null}));};};Dialer[_0x3edc('0x1d')]['emptyContact']=function(_0x5b2eae,_0x40bf86,_0x465b61){var _0x3c4862={'state':0x19,'statedesc':_0x3edc('0x15a')};this[_0x3edc('0xcc')](_0x40bf86);this[_0x3edc('0x11c')](_['merge'](_0x3c4862,_[_0x3edc('0x80')](_0x465b61,[_0x3edc('0xe8'),'ListId',_0x3edc('0x15b'),_0x3edc('0xf7'),_0x3edc('0xea')])),'[emptyContact][createHistory]',_0x3edc('0x15c'));logger[_0x3edc('0x6f')](_0x5b2eae);};Dialer[_0x3edc('0x1d')]['saveInDb']=function(_0x5904e7,_0x489415,_0x455458){hopperUtils[_0x3edc('0xee')](_0x5904e7)[_0x3edc('0xac')](loggerCatch(_0x489415));hopperUtils[_0x3edc('0x13c')](_0x5904e7)[_0x3edc('0xac')](loggerCatch(_0x455458));};Dialer[_0x3edc('0x1d')]['queueCallerAbandonCreateState']=function(_0x1e3320,_0x17ee82){hopperUtils[_0x3edc('0xee')](_0x1e3320)[_0x3edc('0xac')](loggerCatch('[syncAgentComplete][createHistory]'));if(_0x17ee82==0x0){hopperUtils['moveContactManagedDialer'](_0x1e3320)[_0x3edc('0xac')](loggerCatch(_0x3edc('0x15d')));}};Dialer[_0x3edc('0x1d')][_0x3edc('0x14d')]=function(_0x10255f){return Promise[_0x3edc('0xb6')]()['then'](cmHopper[_0x3edc('0x149')](_0x10255f['id'],previewRecallmeReminderInterval))[_0x3edc('0x44')](function(_0x572cfa){for(var _0x1e4736=0x0;_0x1e4736<_0x572cfa[_0x3edc('0xa6')];_0x1e4736++){var _0x3cb641=_0x572cfa[_0x1e4736][_0x3edc('0x14b')][_0x3edc('0x4e')];if(_0x3cb641)io['to'](util['format'](_0x3edc('0x15e'),_0x3cb641))[_0x3edc('0x47')](_0x3edc('0x14c'),{'hopper':_0x572cfa[_0x1e4736]});}})['catch'](function(){});};Dialer['prototype'][_0x3edc('0xb9')]=function(_0x52107a){var _0x1d63dd=this;return function(){_0x1d63dd[_0x3edc('0x15f')](_0x52107a);};};Dialer[_0x3edc('0x1d')]['actionOriginate']=function(_0x4a835e,_0x2f7b02){var _0x6a6f2f=this;var _0x930fd6=uuid['v4']();this[_0x3edc('0x27')][_0x930fd6]=new Action(_0x4a835e,_0x2f7b02,_0x930fd6);return new Promise(function(_0x132e6a,_0x36232f){if(_['isUndefined'](_0x4a835e)&&typeof _0x4a835e!=='object'){return _0x36232f(msgResponse(_0x3edc('0x160'),'Failure','voiceQueue\x20is\x20undefine'));}if(_[_0x3edc('0x46')](_0x2f7b02[_0x3edc('0x161')])||_0x2f7b02[_0x3edc('0x161')]===null){return _0x36232f(msgResponse(_0x3edc('0x160'),_0x3edc('0xa4'),_0x3edc('0x162')));}var _0xc9cae5={'XMD-CALLERID':_0x6a6f2f[_0x3edc('0x27')][_0x930fd6]['getCaller'](),'XMD-AGI':_0x4a835e[_0x3edc('0x136')]?util[_0x3edc('0x4c')](_0x3edc('0x163'),ipAgi,_0x4a835e[_0x3edc('0x136')]):_0x3edc('0x164'),'XMD-AGIAFTER':_0x4a835e[_0x3edc('0xd2')]?util['format'](_0x3edc('0x163'),ipAgi,_0x4a835e[_0x3edc('0xd2')]):'NONE','XMD-QUEUE':utils['isOutboundQueue'](_0x4a835e)?util['format'](_0x3edc('0x165'),_0x4a835e['name'],_0x4a835e[_0x3edc('0x166')]||'',_0x4a835e['dialAgiAfterHangupAgent']?'c':'',_0x4a835e[_0x3edc('0xd7')]||0x3):_0x3edc('0x164'),'XMD-CONTACTID':_0x2f7b02[_0x3edc('0xe8')],'XMD-CDRTYPE':_0x3edc('0x7'),'CALLERID(all)':_0x6a6f2f[_0x3edc('0x27')][_0x930fd6][_0x3edc('0x167')](),'XMD-AMD':_0x4a835e[_0x3edc('0x115')]?'ACTIVE':'NONE','XMD-DESTINATION':'xcally-motion-dialer'};if(_0x4a835e[_0x3edc('0x115')]){_0xc9cae5[_0x3edc('0x168')]=_0x4a835e[_0x3edc('0x169')]||0x9c4;_0xc9cae5[_0x3edc('0x16a')]=_0x4a835e[_0x3edc('0x16b')]||0x5dc;_0xc9cae5['XMD-AMDAFTERGREETINGSILENCE']=_0x4a835e[_0x3edc('0x16c')]||0x320;_0xc9cae5[_0x3edc('0x16d')]=_0x4a835e[_0x3edc('0x16e')]||0x1388;_0xc9cae5[_0x3edc('0x16f')]=_0x4a835e['dialAMDMinWordLength']||0x64;_0xc9cae5[_0x3edc('0x170')]=_0x4a835e[_0x3edc('0x171')]||0x32;_0xc9cae5[_0x3edc('0x172')]=_0x4a835e[_0x3edc('0x173')]||0x3;_0xc9cae5[_0x3edc('0x174')]=_0x4a835e[_0x3edc('0x175')]||0x100;_0xc9cae5[_0x3edc('0x176')]=_0x4a835e[_0x3edc('0x177')]||0x1388;}if(utils[_0x3edc('0x178')](_0x4a835e)){_0xc9cae5[_0x3edc('0x179')]=_0x2f7b02[_0x3edc('0xf7')];}else{_0xc9cae5[_0x3edc('0x17a')]=_0x2f7b02[_0x3edc('0xea')];}var _0x268196=utils[_0x3edc('0x17b')](_0x2f7b02[_0x3edc('0x17c')]);Object[_0x3edc('0x17d')](_0xc9cae5,_0x268196);var _0x3c4d45=_0x6a6f2f[_0x3edc('0x92')](_0x4a835e['Trunk'])?utils[_0x3edc('0x17e')](_0x4a835e['Trunk'][_0x3edc('0x17f')],_0x4a835e[_0x3edc('0x180')],_0x4a835e['dialRandomLastDigitCallerIdNumber']>0x0?utils[_0x3edc('0x181')](_0x4a835e[_0x3edc('0x182')],_0x4a835e['dialRandomLastDigitCallerIdNumber']):_0x4a835e[_0x3edc('0x182')]):utils[_0x3edc('0x17e')](_['isNil'](_0x4a835e[_0x3edc('0x183')])?_0x4a835e[_0x3edc('0x98')][_0x3edc('0x17f')]:_0x4a835e[_0x3edc('0x183')][_0x3edc('0x17f')],_0x4a835e[_0x3edc('0x180')],_0x4a835e[_0x3edc('0x184')]>0x0?utils['getCallerIdRandom'](_0x4a835e[_0x3edc('0x182')],_0x4a835e[_0x3edc('0x184')]):_0x4a835e[_0x3edc('0x182')]);if(_0x3c4d45){_0xc9cae5[_0x3edc('0x185')]=_0x6a6f2f[_0x3edc('0x27')][_0x930fd6]['originatecalleridname']=utils[_0x3edc('0x186')](_0x3c4d45);_0xc9cae5[_0x3edc('0x187')]=_0x2f7b02[_0x3edc('0x161')];}_0x4a835e[_0x3edc('0x188')]=_0xc9cae5;return ami[_0x3edc('0xa7')]({'actionid':_0x930fd6,'action':_0x3edc('0x160'),'channel':_0x6a6f2f[_0x3edc('0x92')](_0x4a835e['Trunk'])?util[_0x3edc('0x4c')](_0x3edc('0x189'),_0x4a835e[_0x3edc('0x98')][_0x3edc('0x4e')],isNotNull(_0x4a835e[_0x3edc('0x18a')])?_0x4a835e[_0x3edc('0x18a')]['trim']()||'':'',_0x4a835e[_0x3edc('0x18b')]>0x0?_0x2f7b02[_0x3edc('0x161')][_0x3edc('0x18c')](_0x4a835e[_0x3edc('0x18b')]):_0x2f7b02['phone']):util[_0x3edc('0x4c')](_0x3edc('0x189'),_[_0x3edc('0xfe')](_0x4a835e[_0x3edc('0x183')])?_0x4a835e[_0x3edc('0x98')]['name']:_0x4a835e['TrunkBackup'][_0x3edc('0x4e')],isNotNull(_0x4a835e[_0x3edc('0x18a')])?_0x4a835e['dialPrefix'][_0x3edc('0x18d')]()||'':'',_0x4a835e[_0x3edc('0x18b')]>0x0?_0x2f7b02[_0x3edc('0x161')][_0x3edc('0x18c')](_0x4a835e[_0x3edc('0x18b')]):_0x2f7b02[_0x3edc('0x161')]),'callerid':_0x3c4d45,'Exten':_0x3edc('0x114'),'Context':'from-sip','Priority':'1','variable':_0xc9cae5,'timeout':(_0x4a835e['dialOriginateTimeout']||0x1e)*0x3e8,'async':!![],'channelid':_0x930fd6})[_0x3edc('0x44')](function(_0x1ae3f5){return _0x132e6a(_0x1ae3f5);})[_0x3edc('0xac')](function(_0x329515){_0x4a835e['outboundOriginateFailureCallsDay']+=0x1;var _0x494996=new History(_0x6a6f2f[_0x3edc('0x27')][_0x930fd6]);logger[_0x3edc('0x6f')](util['format'](_0x3edc('0x18e'),JSON[_0x3edc('0x91')](_0x329515)));_0x494996[_0x3edc('0x7a')]=0xe;_0x494996[_0x3edc('0xda')]=_0x3edc('0x18f');_0x494996[_0x3edc('0x7c')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x494996[_0x3edc('0x7b')]=_0x494996[_0x3edc('0x7c')];hopperUtils[_0x3edc('0xee')](_0x494996)['catch'](loggerCatch(_0x3edc('0x190')));_0x6a6f2f['moveContactManagedDialer'](_0x494996)[_0x3edc('0xac')](loggerCatch('[originate][error]'))[_0x3edc('0x105')](function(){delete _0x6a6f2f[_0x3edc('0x27')][_0x930fd6];return _0x36232f(msgResponse(_0x3edc('0x160'),_0x3edc('0x191'),_0x3edc('0x192')));});});});};Dialer[_0x3edc('0x1d')][_0x3edc('0x193')]=function(_0x360bed,_0x48d742,_0x4c826d){var _0x9ca4b4=new History(_0x48d742);if(_0x9ca4b4[_0x3edc('0x123')]+_0x9ca4b4[_0x3edc('0x124')]+_0x9ca4b4[_0x3edc('0x125')]+_0x9ca4b4[_0x3edc('0x126')]+_0x9ca4b4[_0x3edc('0xdd')]+_0x9ca4b4[_0x3edc('0xf3')]+_0x9ca4b4[_0x3edc('0x122')]+_0x9ca4b4[_0x3edc('0x12f')]>=_0x4c826d[_0x3edc('0x127')]-0x1){return!![];}switch(_0x360bed){case 0x3:if(_0x9ca4b4[_0x3edc('0x125')]>=_0x4c826d[_0x3edc('0x194')]-0x1){return!![];}hopperUtils[_0x3edc('0xe5')]({'active':![],'countnoanswerretry':_0x9ca4b4['countnoanswerretry']+=0x1,'scheduledat':moment()[_0x3edc('0xe6')](_0x4c826d[_0x3edc('0x195')],_0x3edc('0xe7'))[_0x3edc('0x4c')](_0x3edc('0xcf')),'ContactId':_0x9ca4b4[_0x3edc('0xe8')],'ListId':_0x9ca4b4[_0x3edc('0xe9')],'VoiceQueueId':_0x9ca4b4['VoiceQueueId']||undefined,'CampaignId':_0x9ca4b4['CampaignId']||undefined})[_0x3edc('0xac')](loggerCatch(_0x3edc('0x196')));break;case 0x5:if(_0x9ca4b4[_0x3edc('0x123')]>=_0x4c826d[_0x3edc('0x197')]-0x1){return!![];}hopperUtils[_0x3edc('0xe5')]({'active':![],'countbusyretry':_0x9ca4b4[_0x3edc('0x123')]+=0x1,'scheduledat':moment()[_0x3edc('0xe6')](_0x4c826d['dialBusyRetryFrequency'],'minutes')['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x9ca4b4[_0x3edc('0xe8')],'ListId':_0x9ca4b4['ListId'],'VoiceQueueId':_0x9ca4b4[_0x3edc('0xf7')]||undefined,'CampaignId':_0x9ca4b4['CampaignId']||undefined})[_0x3edc('0xac')](loggerCatch('[rescheduleContact]\x20[Busy]'));break;case 0x8:if(_0x9ca4b4[_0x3edc('0x124')]>=_0x4c826d[_0x3edc('0x198')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countcongestionretry':_0x9ca4b4[_0x3edc('0x124')]+=0x1,'scheduledat':moment()['add'](_0x4c826d[_0x3edc('0x199')],_0x3edc('0xe7'))[_0x3edc('0x4c')](_0x3edc('0xcf')),'ContactId':_0x9ca4b4['ContactId'],'ListId':_0x9ca4b4[_0x3edc('0xe9')],'VoiceQueueId':_0x9ca4b4[_0x3edc('0xf7')]||undefined,'CampaignId':_0x9ca4b4[_0x3edc('0xea')]||undefined})[_0x3edc('0xac')](loggerCatch(_0x3edc('0x19a')));break;case 0x0:if(_0x9ca4b4[_0x3edc('0x126')]>=_0x4c826d[_0x3edc('0x19b')]-0x1){return!![];}else{hopperUtils[_0x3edc('0xe5')]({'active':![],'countnosuchnumberretry':_0x9ca4b4['countnosuchnumberretry']+=0x1,'scheduledat':moment()[_0x3edc('0xe6')](_0x4c826d[_0x3edc('0x19c')],_0x3edc('0xe7'))[_0x3edc('0x4c')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x9ca4b4['ContactId'],'ListId':_0x9ca4b4['ListId'],'VoiceQueueId':_0x9ca4b4[_0x3edc('0xf7')]||undefined,'CampaignId':_0x9ca4b4[_0x3edc('0xea')]||undefined})[_0x3edc('0xac')](loggerCatch(_0x3edc('0x19d')));}break;case 0xa:if(_0x9ca4b4[_0x3edc('0xdd')]>=_0x4c826d[_0x3edc('0xe4')]-0x1){return!![];}hopperUtils[_0x3edc('0xe5')]({'active':![],'countdropretry':_0x9ca4b4[_0x3edc('0xdd')]+=0x1,'scheduledat':moment()[_0x3edc('0xe6')](_0x4c826d[_0x3edc('0xdf')],_0x3edc('0xe7'))['format'](_0x3edc('0xcf')),'ContactId':_0x9ca4b4[_0x3edc('0xe8')],'ListId':_0x9ca4b4['ListId'],'VoiceQueueId':_0x9ca4b4['VoiceQueueId']||undefined,'CampaignId':_0x9ca4b4[_0x3edc('0xea')]||undefined})[_0x3edc('0xac')](loggerCatch(_0x3edc('0xeb')));break;case 0xb:if(_0x9ca4b4['countabandonedretry']>=_0x4c826d[_0x3edc('0xf5')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countabandonedretry':_0x9ca4b4['countabandonedretry']+=0x1,'scheduledat':moment()['add'](_0x4c826d[_0x3edc('0xf4')],_0x3edc('0xe7'))[_0x3edc('0x4c')](_0x3edc('0xcf')),'ContactId':_0x9ca4b4[_0x3edc('0xe8')],'ListId':_0x9ca4b4[_0x3edc('0xe9')],'VoiceQueueId':_0x9ca4b4['VoiceQueueId']||undefined,'CampaignId':_0x9ca4b4[_0x3edc('0xea')]||undefined})['catch'](loggerCatch(_0x3edc('0xf8')));break;case 0x13:if(_0x9ca4b4[_0x3edc('0x122')]>=_0x4c826d['dialMachineMaxRetry']-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x9ca4b4[_0x3edc('0x122')]+=0x1,'scheduledat':moment()[_0x3edc('0xe6')](_0x4c826d[_0x3edc('0x12b')],_0x3edc('0xe7'))['format'](_0x3edc('0xcf')),'ContactId':_0x9ca4b4[_0x3edc('0xe8')],'ListId':_0x9ca4b4[_0x3edc('0xe9')],'VoiceQueueId':_0x9ca4b4[_0x3edc('0xf7')]||undefined,'CampaignId':_0x9ca4b4[_0x3edc('0xea')]||undefined})[_0x3edc('0xac')](loggerCatch(_0x3edc('0x132')));break;case 0x14:if(_0x9ca4b4['countagentrejectretry']>=_0x4c826d[_0x3edc('0x19e')]-0x1){return!![];}hopperUtils[_0x3edc('0xe5')]({'active':![],'countagentrejectretry':_0x9ca4b4['countagentrejectretry']+=0x1,'scheduledat':moment()[_0x3edc('0xe6')](_0x4c826d[_0x3edc('0x19f')],'minutes')[_0x3edc('0x4c')](_0x3edc('0xcf')),'ContactId':_0x9ca4b4[_0x3edc('0xe8')],'ListId':_0x9ca4b4[_0x3edc('0xe9')],'VoiceQueueId':_0x9ca4b4[_0x3edc('0xf7')]||undefined,'CampaignId':_0x9ca4b4[_0x3edc('0xea')]||undefined})[_0x3edc('0xac')](loggerCatch(_0x3edc('0x1a0')));break;default:return!![];}};Dialer[_0x3edc('0x1d')][_0x3edc('0x110')]=function(_0x26c6bb,_0x262b50,_0x21da66){var _0x3bef26=this;var _0x4a5bd6=new History(_0x26c6bb);var _0x535a20=![];var _0x59f7ba;var _0x51e5e1;return new Promise(function(_0x5f5950,_0x47d583){if(_[_0x3edc('0x46')](_0x262b50)&&typeof _0x262b50!=='object'){return _0x47d583(msgResponse(_0x3edc('0x1a1'),_0x3edc('0xa4'),_0x3edc('0x1a2')));}if(_[_0x3edc('0x46')](_0x21da66)&&typeof _0x21da66!==_0x3edc('0x1a3')){return _0x47d583(msgResponse(_0x3edc('0x1a1'),'Failure',_0x3edc('0x1a4')));}hopperUtils['verifyAdditionalPhones'](_0x4a5bd6,_0x21da66[_0x3edc('0x1a5')],_0x262b50)[_0x3edc('0x44')](function(_0x44a5ed){if(_0x44a5ed[_0x3edc('0xe3')]==0x1)_0x535a20=!![];switch(_0x21da66['reason']){case'0':_0x262b50[_0x3edc('0x1a6')]+=0x1;_0x4a5bd6[_0x3edc('0x7a')]=0x0;_0x4a5bd6[_0x3edc('0xda')]=_0x3edc('0x1a7');_0x4a5bd6[_0x3edc('0x126')]+=0x1;_0x4a5bd6[_0x3edc('0xde')]+=0x1;ami[_0x3edc('0x47')]('custom:agentnosuchnumber',ut[_0x3edc('0x11a')](_0x26c6bb,_0x3edc('0x1a8')));_0x59f7ba=_0x262b50[_0x3edc('0x19c')];_0x51e5e1=_0x262b50[_0x3edc('0xe0')];hopperUtils[_0x3edc('0xee')](_0x4a5bd6)['catch'](loggerCatch(_0x3edc('0x1a9')));if(_0x3bef26['checkRetriveMax'](0x0,_0x26c6bb,_0x262b50)&&!_0x535a20){if(_0x4a5bd6[_0x3edc('0x126')]>=_0x262b50[_0x3edc('0x19b')]){_0x3bef26[_0x3edc('0x131')](_0x4a5bd6,_0x5f5950,_0x47d583,_0x3edc('0x1aa'));}else{_0x3bef26[_0x3edc('0x130')](_0x4a5bd6,_0x5f5950,_0x47d583,_0x3edc('0x1aa'));}}break;case'3':_0x262b50[_0x3edc('0x1ab')]+=0x1;_0x4a5bd6[_0x3edc('0x7a')]=0x3;_0x4a5bd6[_0x3edc('0xda')]=_0x3edc('0x1ac');_0x4a5bd6[_0x3edc('0x125')]+=0x1;_0x4a5bd6['countglobal']+=0x1;var _0x517590=ut[_0x3edc('0x1ad')](_0x26c6bb,_0x262b50);ami['emit'](_0x3edc('0x1ae'),_0x517590);_0x59f7ba=_0x262b50[_0x3edc('0x195')];_0x51e5e1=_0x262b50['callAdditionalPhoneAfterMin'];hopperUtils[_0x3edc('0xee')](_0x4a5bd6)[_0x3edc('0xac')](loggerCatch(_0x3edc('0x1af')));if(_0x3bef26[_0x3edc('0x193')](0x3,_0x26c6bb,_0x262b50)&&!_0x535a20){if(_0x4a5bd6[_0x3edc('0x125')]>=_0x262b50['dialNoAnswerMaxRetry']){_0x3bef26['createStateFinal'](_0x4a5bd6,_0x5f5950,_0x47d583,'reason\x203\x20ringing\x20no\x20answer');}else{_0x3bef26[_0x3edc('0x130')](_0x4a5bd6,_0x5f5950,_0x47d583,_0x3edc('0x1b0'));}}break;case'5':_0x262b50['outboundBusyCallsDay']+=0x1;_0x4a5bd6[_0x3edc('0x7a')]=0x5;_0x4a5bd6[_0x3edc('0xda')]='Busy';_0x4a5bd6[_0x3edc('0x123')]+=0x1;_0x4a5bd6[_0x3edc('0xde')]+=0x1;ami[_0x3edc('0x47')]('custom:agentbusy',ut[_0x3edc('0x11a')](_0x26c6bb,'busy'));_0x59f7ba=_0x262b50[_0x3edc('0x1b1')];_0x51e5e1=_0x262b50[_0x3edc('0xe0')];hopperUtils[_0x3edc('0xee')](_0x4a5bd6)[_0x3edc('0xac')](loggerCatch(_0x3edc('0x1b2')));if(_0x3bef26[_0x3edc('0x193')](0x5,_0x26c6bb,_0x262b50)&&!_0x535a20){if(_0x4a5bd6[_0x3edc('0x123')]>=_0x262b50[_0x3edc('0x197')]){_0x3bef26[_0x3edc('0x131')](_0x4a5bd6,_0x5f5950,_0x47d583,_0x3edc('0x1b3'));}else{_0x3bef26[_0x3edc('0x130')](_0x4a5bd6,_0x5f5950,_0x47d583,_0x3edc('0x1b3'));}}break;case'8':_0x262b50[_0x3edc('0x1b4')]+=0x1;_0x4a5bd6[_0x3edc('0x7a')]=0x8;_0x4a5bd6[_0x3edc('0xda')]=_0x3edc('0x1b5');_0x4a5bd6[_0x3edc('0x124')]+=0x1;_0x4a5bd6[_0x3edc('0xde')]+=0x1;_0x59f7ba=_0x262b50['dialCongestionRetryFrequency'];_0x51e5e1=_0x262b50[_0x3edc('0xe0')];ami['emit']('custom:agentcongestion',ut['buildObj'](_0x26c6bb,_0x3edc('0x1b6')));hopperUtils[_0x3edc('0xee')](_0x4a5bd6)[_0x3edc('0xac')](loggerCatch(_0x3edc('0x1b7')));if(_0x3bef26[_0x3edc('0x193')](0x8,_0x26c6bb,_0x262b50)&&!_0x535a20){if(_0x4a5bd6[_0x3edc('0x124')]>=_0x262b50['dialCongestionMaxRetry']){_0x3bef26[_0x3edc('0x131')](_0x4a5bd6,_0x5f5950,_0x47d583,_0x3edc('0x1b8'));}else{_0x3bef26[_0x3edc('0x130')](_0x4a5bd6,_0x5f5950,_0x47d583,_0x3edc('0x1b8'));}}break;case'11':_0x262b50[_0x3edc('0x1b9')]+=0x1;_0x4a5bd6[_0x3edc('0x7a')]=0xb;_0x4a5bd6['statedesc']='Abandoned';_0x4a5bd6[_0x3edc('0xf3')]+=0x1;_0x4a5bd6['countglobal']+=0x1;_0x59f7ba=_0x262b50[_0x3edc('0xf4')];_0x51e5e1=_0x262b50[_0x3edc('0xe0')];hopperUtils[_0x3edc('0xee')](_0x4a5bd6)[_0x3edc('0xac')](loggerCatch(_0x3edc('0xf9')));if(_0x3bef26['checkRetriveMax'](0xb,_0x26c6bb,_0x262b50)&&!_0x535a20){if(_0x4a5bd6[_0x3edc('0xf3')]>=_0x262b50[_0x3edc('0xf5')]){_0x3bef26[_0x3edc('0x131')](_0x4a5bd6,_0x5f5950,_0x47d583,'reason\x2011\x20abandoned');}else{_0x3bef26[_0x3edc('0x130')](_0x4a5bd6,_0x5f5950,_0x47d583,_0x3edc('0x1ba'));}}break;case'20':_0x262b50[_0x3edc('0x1bb')]+=0x1;_0x4a5bd6[_0x3edc('0x7a')]=0x14;_0x4a5bd6[_0x3edc('0xda')]=_0x3edc('0x1bc');_0x4a5bd6[_0x3edc('0x12f')]+=0x1;_0x4a5bd6[_0x3edc('0xde')]+=0x1;_0x59f7ba=_0x262b50[_0x3edc('0x19f')];_0x51e5e1=_0x262b50[_0x3edc('0xe0')];ami[_0x3edc('0x47')](_0x3edc('0x1bd'),ut['buildObj'](_0x26c6bb,_0x3edc('0x1be')));hopperUtils['createHistory'](_0x4a5bd6)['catch'](loggerCatch(_0x3edc('0x1bf')));if(_0x3bef26['checkRetriveMax'](0x14,_0x26c6bb,_0x262b50)&&!_0x535a20){if(_0x4a5bd6[_0x3edc('0x12f')]>=_0x262b50[_0x3edc('0x19e')]){_0x3bef26[_0x3edc('0x131')](_0x4a5bd6,_0x5f5950,_0x47d583,'reason\x2020\x20agentreject');}else{_0x3bef26[_0x3edc('0x130')](_0x4a5bd6,_0x5f5950,_0x47d583,'reason\x2020\x20agentreject');}}break;default:_0x262b50[_0x3edc('0x139')]+=0x1;_0x4a5bd6[_0x3edc('0x7a')]=0xc;_0x4a5bd6[_0x3edc('0xda')]=_0x21da66[_0x3edc('0x1a5')];_0x59f7ba=_0x262b50[_0x3edc('0x19f')];_0x51e5e1=_0x262b50[_0x3edc('0xe0')];hopperUtils[_0x3edc('0xee')](_0x4a5bd6)[_0x3edc('0xac')](loggerCatch('[syncAgentComplete][createHistory][?]'));if(_0x3bef26[_0x3edc('0x193')](_0x21da66[_0x3edc('0x1a5')],_0x26c6bb,_0x262b50)&&!_0x535a20){if(_0x4a5bd6[_0x3edc('0x123')]+_0x4a5bd6[_0x3edc('0x124')]+_0x4a5bd6[_0x3edc('0x125')]+_0x4a5bd6['countnosuchnumberretry']+_0x4a5bd6[_0x3edc('0xdd')]+_0x4a5bd6[_0x3edc('0xf3')]+_0x4a5bd6[_0x3edc('0x122')]+_0x4a5bd6[_0x3edc('0x12f')]>=_0x262b50['dialGlobalMaxRetry']){_0x3bef26['stateGlobal'](_0x4a5bd6,_0x5f5950,_0x47d583,_0x21da66['reason']);}else{_0x3bef26[_0x3edc('0x131')](_0x4a5bd6,_0x5f5950,_0x47d583,_0x21da66[_0x3edc('0x1a5')]);}}}})[_0x3edc('0x44')](function(){if(_0x535a20){hopperUtils[_0x3edc('0xf0')](_0x4a5bd6,_0x59f7ba,_0x51e5e1)[_0x3edc('0x44')](function(){return _0x5f5950(0x1);});}});});};Dialer['prototype'][_0x3edc('0x130')]=function(_0x3a8ada,_0xb15477,_0x170cb9,_0x22158f){var _0x3678a6=new Final(_0x3a8ada);_0x3678a6[_0x3edc('0x7a')]=0xf;_0x3678a6[_0x3edc('0xda')]=_0x3edc('0x1c0');this[_0x3edc('0x131')](_0x3678a6,_0xb15477,_0x170cb9,_0x22158f);};Dialer[_0x3edc('0x1d')]['createStateFinal']=function(_0x1d8651,_0x57d01a,_0x2321ab,_0x487638){hopperUtils[_0x3edc('0x13c')](_0x1d8651)[_0x3edc('0x44')](function(){return _0x57d01a(msgResponse(_0x3edc('0x1a1'),_0x3edc('0x10f'),_0x487638));})['catch'](function(){return _0x2321ab(msgResponse(_0x3edc('0x1c1'),'Failure',_0x3edc('0x1c2')));});};Dialer['prototype']['predictive']=function(_0x24f406){var _0x4ff43f=_0x24f406[_0x3edc('0x1c3')]/0x64;var _0x46255f=_0x24f406['outboundDropCallsDayTimeout']/(_0x24f406[_0x3edc('0xd8')]+_0x24f406['outboundAnswerCallsDay']);var _0x53f86b=Math[_0x3edc('0x1c4')](_0x24f406[_0x3edc('0x1c5')]*(_0x24f406['predictiveIntervalMaxThreshold']/0x64));var _0xdcffa4=Math[_0x3edc('0x1c4')](_0x24f406[_0x3edc('0x1c5')]*(_0x24f406['predictiveIntervalMinThreshold']/0x64));var _0x57cc29=_0x24f406[_0x3edc('0x1c6')]+_0x24f406[_0x3edc('0x141')];var _0x52b98d=Math['floor'](_0x24f406[_0x3edc('0x63')]*_0x24f406[_0x3edc('0x68')]*_0x24f406[_0x3edc('0x1c7')]*_0x24f406[_0x3edc('0x1c8')]);if(_[_0x3edc('0x46')](_0x24f406[_0x3edc('0x2a')])){if(!_[_0x3edc('0x46')](_0x24f406[_0x3edc('0x29')])){_0x24f406[_0x3edc('0x29')]=undefined;loggerPredictive[_0x3edc('0x6f')]('[startMethodPredictive][StartProgressive]','check\x20predictive\x20is\x20not\x20undefine');}if(!_[_0x3edc('0x46')](_0x24f406[_0x3edc('0x6d')])){loggerPredictive[_0x3edc('0x6f')](_0x3edc('0x1c9'),_0x3edc('0x1ca'));clearInterval(_0x24f406['handlePredictive']);_0x24f406['handlePredictive']=undefined;}_0x24f406[_0x3edc('0x2a')]=moment()[_0x3edc('0x4c')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive['info'](_0x24f406[_0x3edc('0x4e')],_0x3edc('0x1cb'),_0x24f406[_0x3edc('0x2a')]);this[_0x3edc('0xbf')](_0x24f406,0x1);}else if(ifInterval(_0x24f406[_0x3edc('0x1cc')],_0x24f406[_0x3edc('0x2a')])){this[_0x3edc('0xbf')](_0x24f406,0x1);loggerPredictiveCalls[_0x3edc('0x51')](_0x3edc('0x1cd'),_0x24f406['startProgressive'],_0x24f406['name']);_0x24f406['erlangCalls']=0x0;_0x24f406[_0x3edc('0xd9')]=0x0;}else if(_0x4ff43f<_0x46255f&&_0x24f406[_0x3edc('0x1ce')]==='dropRate'){clearPredictiveAttributes(_0x24f406);loggerPredictive[_0x3edc('0x51')](_0x3edc('0x1cf'),'Dropped\x20calls\x20day',_0x46255f,'startProgressive',_0x24f406[_0x3edc('0x4e')]);}else if(_0x52b98d<_0x24f406['predictiveIntervalErlangCallsDroppedCalls']&&_0x24f406[_0x3edc('0x1ce')]===_0x3edc('0x1d0')){clearPredictiveAttributes(_0x24f406);loggerPredictive[_0x3edc('0x51')](_0x3edc('0x1d1'),_0x3edc('0x1d2'),_0x52b98d,'Drop\x20in\x20this\x20interval',_0x24f406[_0x3edc('0xd9')],_0x3edc('0x2a'),_0x24f406[_0x3edc('0x4e')]);}else if(!ifInterval(_0x24f406[_0x3edc('0x1cc')],_0x24f406['startProgressive'])&&_[_0x3edc('0x46')](_0x24f406[_0x3edc('0x29')])&&!_[_0x3edc('0x46')](_0x24f406[_0x3edc('0x2a')])){_0x24f406[_0x3edc('0x29')]=moment()[_0x3edc('0x4c')](_0x3edc('0xcf'));loggerPredictive[_0x3edc('0x51')](_0x24f406['name'],_0x3edc('0x1d3'),_0x24f406['startPredictive']);hopperUtils['avgHandleTime'](_0x24f406[_0x3edc('0x1cc')])[_0x3edc('0x44')](this[_0x3edc('0x1d4')](_0x24f406))[_0x3edc('0x44')](mergeDataErlangB(_0x24f406))[_0x3edc('0x44')](this['startMethodPredictive'](_0x24f406))[_0x3edc('0xac')](loggerCatchPredictive(_0x3edc('0x1d5'),_0x24f406));}else if(!ifInterval(_0x24f406[_0x3edc('0x1cc')],_0x24f406[_0x3edc('0x29')])){_0x24f406[_0x3edc('0xd9')]=0x0;_0x24f406[_0x3edc('0x29')]=moment()[_0x3edc('0x4c')](_0x3edc('0xcf'));loggerPredictive[_0x3edc('0x51')](_0x24f406['name'],_0x3edc('0x1d6'),_0x24f406['startPredictive']);clearInterval(_0x24f406['handlePredictive']);_0x24f406[_0x3edc('0x6d')]=undefined;hopperUtils['avgHandleTime'](_0x24f406[_0x3edc('0x1cc')])['then'](this[_0x3edc('0x1d4')](_0x24f406))['then'](mergeDataErlangB(_0x24f406))[_0x3edc('0x44')](this['startMethodPredictive'](_0x24f406))[_0x3edc('0xac')](loggerCatchPredictive('Predictive\x20for\x20every\x20interval',_0x24f406));}else if(_0x24f406['predictiveIntervalAvailable']&&_0x57cc29<_0x24f406[_0x3edc('0x1c5')]-_0xdcffa4){clearPredictiveAttributes(_0x24f406);loggerPredictive[_0x3edc('0x51')](_0x24f406[_0x3edc('0x4e')],_0x3edc('0x1d7'),_0x57cc29,_0x3edc('0x1d8'),_0x24f406[_0x3edc('0x1c5')],'-',_0xdcffa4,'=',_0x24f406[_0x3edc('0x1c5')]-_0xdcffa4,')');}else if(_0x24f406['predictiveIntervalAvailable']&&_0x57cc29>_0x24f406[_0x3edc('0x1c5')]+_0x53f86b){clearPredictiveAttributes(_0x24f406);loggerPredictive[_0x3edc('0x51')](_0x24f406[_0x3edc('0x4e')],_0x3edc('0x1d7'),_0x57cc29,')\x20are\x20more\x20than\x20threshold\x20(',_0x24f406[_0x3edc('0x1c5')],'+',_0x53f86b,'=',_0x24f406[_0x3edc('0x1c5')]+_0x53f86b,')');}};Dialer[_0x3edc('0x1d')][_0x3edc('0x1d4')]=function(_0x42a0e4){var _0x4b3cc4=this;return function(_0x588ced){return new Promise(function(_0x5eaeb8,_0x594d60){_['merge'](_0x42a0e4,_0x588ced[0x0]);if(checkGetDataPredictive(_0x588ced[0x0])){var _0x1ccfa7=_0x42a0e4[_0x3edc('0x1c5')]=_0x42a0e4[_0x3edc('0x141')]+_0x42a0e4[_0x3edc('0x1c6')];var _0x1e2367=_0x42a0e4[_0x3edc('0x1cc')]*0x3c;var _0x3f0b33=_0x588ced[0x0][_0x3edc('0x5b')]+_0x588ced[0x0][_0x3edc('0x59')];var _0x4e26ea=(_0x588ced[0x0][_0x3edc('0x1d9')]+_0x588ced[0x0][_0x3edc('0x56')]+_0x588ced[0x0][_0x3edc('0x57')])/_0x588ced[0x0]['predictiveIntervalTotalCalls'];_0x42a0e4[_0x3edc('0x1c7')]=_0x4e26ea>0x0?_0x4e26ea:0x1;switch(_0x42a0e4[_0x3edc('0x1ce')]){case _0x3edc('0x1d0'):var _0x4b4880=_0x42a0e4[_0x3edc('0x1c3')]/0x64;return _0x4b3cc4[_0x3edc('0x1da')](_0x1ccfa7,_0x1e2367,_0x3f0b33,_0x4e26ea,_0x4b4880)[_0x3edc('0x44')](function(_0x438bf4){return _0x5eaeb8(_0x438bf4);});case _0x3edc('0x1db'):var _0x13d53c=_0x42a0e4[_0x3edc('0x1c3')]/0x64;return _0x4b3cc4['busyFactor'](_0x1ccfa7,_0x1e2367,_0x3f0b33,_0x4e26ea,_0x13d53c)[_0x3edc('0x44')](function(_0x35fdfa){return _0x5eaeb8(_0x35fdfa);});default:return _0x594d60(msgResponse('[getDataPredictive]',_0x3edc('0xa4'),_0x3edc('0x1dc')));}}else{return _0x594d60(msgResponse(_0x3edc('0x1dd'),_0x3edc('0xa4'),_0x3edc('0x1de')));}});};};Dialer[_0x3edc('0x1d')][_0x3edc('0x1df')]=function(_0x26d962){var _0x5739ae=this;return function(_0x37b351){return new Promise(function(_0x4dda4d,_0x470a60){_[_0x3edc('0x69')](_0x26d962,_0x37b351[0x0]);if(checkGetDataPredictive(_0x37b351[0x0])){loggerPredictive['info'](JSON[_0x3edc('0x91')](_0x37b351[0x0]));if(_0x26d962[_0x3edc('0x1ce')]===_0x3edc('0x1d0')){return _0x5739ae[_0x3edc('0x155')](_0x26d962['id'])[_0x3edc('0x44')](function(_0x28e218){var _0x1ab975=_0x26d962['loggedIn']-_0x28e218[0x0][_0x3edc('0x1e0')];var _0x46efcf=_0x26d962['dialPredictiveInterval']*0x3c;var _0x8b60a9=_0x37b351[0x0][_0x3edc('0x5b')]+_0x37b351[0x0][_0x3edc('0x59')];var _0x1f1391=(_0x37b351[0x0][_0x3edc('0x1d9')]+_0x37b351[0x0][_0x3edc('0x56')]+_0x37b351[0x0][_0x3edc('0x57')])/_0x37b351[0x0][_0x3edc('0x53')];var _0x4d804c=_0x26d962[_0x3edc('0x1c3')]/0x64;_0x26d962[_0x3edc('0x1e1')]=_0x28e218[0x0][_0x3edc('0x1e0')]||0x0;_0x26d962['predictiveIntervalHitRate']=_0x1f1391>0x0?_0x1f1391:0x1;return _0x5739ae['abandonmentRate'](_0x1ab975,_0x46efcf,_0x8b60a9,_0x1f1391,_0x4d804c);})[_0x3edc('0x44')](function(_0x30574e){return _0x4dda4d(_0x30574e);})['catch'](function(_0x2f3d8e){return _0x470a60(msgResponse(_0x3edc('0x1e2'),'Failure',JSON[_0x3edc('0x91')](_0x2f3d8e)));});}if(_0x26d962[_0x3edc('0x1ce')]===_0x3edc('0x1db')){return _0x5739ae[_0x3edc('0x155')](_0x26d962['id'])[_0x3edc('0x44')](function(_0x4d3965){var _0x433acc=_0x26d962[_0x3edc('0x1e3')]-_0x4d3965[0x0][_0x3edc('0x1e0')];var _0xf4b71a=_0x26d962['dialPredictiveInterval']*0x3c;var _0xd93e67=_0x37b351[0x0][_0x3edc('0x5b')]+_0x37b351[0x0]['predictiveIntervalAvgHoldtime'];var _0x5f44eb=(_0x37b351[0x0][_0x3edc('0x1d9')]+_0x37b351[0x0][_0x3edc('0x56')]+_0x37b351[0x0][_0x3edc('0x57')])/_0x37b351[0x0][_0x3edc('0x53')];var _0x5c1f91=_0x26d962[_0x3edc('0x1c3')]/0x64;_0x26d962[_0x3edc('0x1e1')]=_0x4d3965[0x0][_0x3edc('0x1e0')]||0x0;_0x26d962[_0x3edc('0x1c7')]=_0x5f44eb>0x0?_0x5f44eb:0x1;return _0x5739ae[_0x3edc('0x1e4')](_0x433acc,_0xf4b71a,_0xd93e67,_0x5f44eb,_0x5c1f91);})[_0x3edc('0x44')](function(_0x319773){return _0x4dda4d(_0x319773);})[_0x3edc('0xac')](function(_0x2f4747){return _0x470a60(msgResponse('[CatchErlangB]',_0x3edc('0xa4'),JSON[_0x3edc('0x91')](_0x2f4747)));});}}else{return _0x470a60(msgResponse('[getDataPredictive]',_0x3edc('0xa4'),_0x3edc('0x1de')));}});};};Dialer[_0x3edc('0x1d')][_0x3edc('0x1e5')]=function(_0x4ba3bb){var _0x24e336=this;return function(){var _0x15681d=0x0;var _0x89608=Math[_0x3edc('0x1e6')](_0x4ba3bb[_0x3edc('0x1e7')]*0x3e8);if(_0x89608>0x0){_0x89608=_0x89608<0x64?0x64:_0x89608;loggerPredictive[_0x3edc('0x51')](_0x4ba3bb[_0x3edc('0x4e')],_0x3edc('0x1e8'),_0x89608,_0x3edc('0x1e9'));_0x4ba3bb[_0x3edc('0x6d')]=setInterval(function(){_0x24e336[_0x3edc('0x6d')](_0x4ba3bb);loggerPredictiveCalls[_0x3edc('0x51')](_0x3edc('0x1ea'),_0x15681d+=0x1);},_0x89608);}else{loggerPredictive[_0x3edc('0x51')](_0x4ba3bb[_0x3edc('0x4e')],_0x3edc('0x1eb'));}};};Dialer[_0x3edc('0x1d')][_0x3edc('0x1ec')]=function(_0x55d13d,_0x134a46){var _0x337653=this;return function(_0x3f4970){if(_[_0x3edc('0x50')](_0x3f4970)){if(_[_0x3edc('0xfe')](_0x134a46[_0x3edc('0x15b')])||!_0x134a46[_0x3edc('0x1ed')]){if(_0x55d13d[_0x3edc('0xbc')]===_0x3edc('0x9')){_0x55d13d[_0x3edc('0x7d')]=_[_0x3edc('0x46')](_0x55d13d['queueStatusComplete'])?!![]:_0x55d13d['queueStatusComplete'];var _0x324a0e=uuid['v4']();_0x337653[_0x3edc('0x27')][_0x324a0e]=new Action(_0x55d13d,_0x134a46,_0x324a0e);loggerBooked[_0x3edc('0x51')](_0x3edc('0x1ee'),_0x324a0e,'queueStatusComplete:\x20',JSON[_0x3edc('0x91')](_0x55d13d[_0x3edc('0x7d')]),_0x3edc('0x1ef'),_0x55d13d[_0x3edc('0x4e')]);if(_0x55d13d[_0x3edc('0x7d')]){_0x55d13d[_0x3edc('0x7d')]=![];_0x337653[_0x3edc('0x2c')][_0x337653[_0x3edc('0x27')][_0x324a0e][_0x3edc('0xcd')]]=[];ami['Action']({'actionid':_0x324a0e,'action':'queuestatus','queue':_0x55d13d['name']})[_0x3edc('0xac')](function(){_0x337653[_0x3edc('0xcc')](_0x55d13d);hopperUtils[_0x3edc('0xe5')]({'active':![],'ContactId':_0x337653['actions'][_0x324a0e][_0x3edc('0xe8')],'ListId':_0x337653[_0x3edc('0x27')][_0x324a0e][_0x3edc('0xe9')],'VoiceQueueId':_0x337653['actions'][_0x324a0e][_0x3edc('0xf7')]||undefined,'CampaignId':_0x337653[_0x3edc('0x27')][_0x324a0e][_0x3edc('0xea')]||undefined})[_0x3edc('0xac')](loggerCatch(_0x3edc('0x1f0')));delete _0x337653[_0x3edc('0x27')][_0x324a0e];});}else{loggerBooked[_0x3edc('0x51')](_0x3edc('0x1f1'),JSON['stringify'](_0x55d13d[_0x3edc('0x7d')]),_0x3edc('0x1ef'),_0x55d13d[_0x3edc('0x4e')]);_0x337653[_0x3edc('0xcc')](_0x55d13d);hopperUtils['rescheduleContact']({'active':![],'ContactId':_0x337653['actions'][_0x324a0e]['ContactId'],'ListId':_0x337653[_0x3edc('0x27')][_0x324a0e]['ListId'],'VoiceQueueId':_0x337653[_0x3edc('0x27')][_0x324a0e][_0x3edc('0xf7')]||undefined,'CampaignId':_0x337653[_0x3edc('0x27')][_0x324a0e]['CampaignId']||undefined})[_0x3edc('0xac')](loggerCatch(_0x3edc('0x1f0')));delete _0x337653[_0x3edc('0x27')][_0x324a0e];}}else{return _0x337653[_0x3edc('0x1f2')](_0x55d13d,_0x134a46);}}else{if(utils[_0x3edc('0x6a')](undefined,_0x134a46[_0x3edc('0x1f3')])<_0x55d13d['dialRecallMeTimeout']*0x3c){if(_0x134a46[_0x3edc('0x14b')]&&!_0x134a46[_0x3edc('0x14b')][_0x3edc('0x1f4')]){_0x337653['preview']['run'](_0x134a46['id'])[_0x3edc('0x105')](function(){_0x337653[_0x3edc('0xcc')](_0x55d13d);});}else{hopperUtils[_0x3edc('0x1f5')]({'active':![]},_0x134a46['id'],0x1)[_0x3edc('0x105')](function(){_0x337653[_0x3edc('0xcc')](_0x55d13d);});}}else{_0x55d13d[_0x3edc('0x1f6')]+=0x1;_0x337653['updateOriginated'](_0x55d13d);if(_0x55d13d[_0x3edc('0x1f7')]){hopperUtils[_0x3edc('0xe5')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x134a46[_0x3edc('0xe8')],'ListId':_0x134a46['ListId'],'VoiceQueueId':_0x134a46[_0x3edc('0xf7')]||undefined,'CampaignId':_0x134a46['CampaignId']||undefined})[_0x3edc('0xac')](loggerCatch('[rescheduleContact][dialRecallInQueue]'));hopperUtils[_0x3edc('0xee')](createObjHistory(_0x55d13d,_0x134a46,utils[_0x3edc('0x81')]['QUEUE_RECALL'],0x17,_0x3edc('0x1f8')))[_0x3edc('0xac')](loggerCatch(_0x3edc('0x1f9')));}else{_0x337653[_0x3edc('0x11c')](createObjHistory(_0x55d13d,_0x134a46,utils[_0x3edc('0x81')]['RECALL_TIMEOUT'],0x16,_0x3edc('0x1fa')),_0x3edc('0x1fb'),'[Originate][HistoryRecallClose]');}}}}else{_0x55d13d['outboundBlacklistCallsDay']+=0x1;_0x337653['saveInDb'](createObjHistory(_0x55d13d,_0x134a46,utils[_0x3edc('0x81')][_0x3edc('0x1fc')],0xd,_0x3edc('0x1fd')),_0x3edc('0x1fe'),'[Originate][MoveBlacklist]');throw _0x3edc('0x1ff');}};};Dialer['prototype']['handleIvr']=function(_0x25e671){var _0x44f5a9=this;var _0x592cfb=_0x25e671[_0x3edc('0x200')]-_0x25e671['originated'];emitCampaignSummary(_0x25e671);if(_0x592cfb>0x0&&_0x25e671[_0x3edc('0x72')]==0x0){if(_0x592cfb>this[_0x3edc('0x25')]){_0x592cfb=this[_0x3edc('0x25')];}_0x25e671[_0x3edc('0x72')]=0x1;hopperUtils[_0x3edc('0x201')](_0x25e671,_0x592cfb)[_0x3edc('0x44')](function(_0x303990){_0x25e671[_0x3edc('0x72')]=0x0;if(_0x303990){if(!utils[_0x3edc('0x202')](_0x303990)){_0x25e671['message']=utils[_0x3edc('0x81')][_0x3edc('0x78')];logger[_0x3edc('0x51')]('[getContactCampaign2][Empty]'+_0x25e671['name']);}else{_0x25e671[_0x3edc('0x8d')]+=_0x303990[_0x3edc('0xa6')];_0x25e671['message']=utils[_0x3edc('0x81')][_0x3edc('0x203')];for(var _0x167e78=0x0;_0x167e78<_0x303990['length'];_0x167e78+=0x1){_0x25e671[_0x3edc('0x204')]+=0x1;if(_[_0x3edc('0xfe')](_0x303990[_0x167e78])||_[_0x3edc('0xfe')](_0x303990[_0x167e78][_0x3edc('0x17c')])||_['isNil'](_0x303990[_0x167e78][_0x3edc('0x161')])){_0x44f5a9[_0x3edc('0x205')](_0x3edc('0x206'),_0x25e671,_0x303990[_0x167e78]);}else{hopperUtils['checkIsBlackListIvr'](_[_0x3edc('0x80')](_0x303990[_0x167e78],[_0x3edc('0xea'),_0x3edc('0x161')]))['then'](_0x44f5a9[_0x3edc('0x1ec')](_0x25e671,_0x303990[_0x167e78]))[_0x3edc('0xac')](_0x44f5a9[_0x3edc('0x159')]('[actionOriginateIvr]\x20',_0x25e671));}}}}})[_0x3edc('0xac')](loggerGetContactDialer(_0x3edc('0x207'),_0x25e671,_0x592cfb));}};Dialer[_0x3edc('0x1d')][_0x3edc('0xbf')]=function(_0x3fc0ae,_0x5c0374){var _0x366599=this;var _0xeda835=[];if(_0x5c0374<0x1||_0x3fc0ae[_0x3edc('0xbc')]==='booked'){_0x5c0374=0x1;}var _0x25211d=Math[_0x3edc('0x1e6')](_0x3fc0ae[_0x3edc('0x1c6')]*_0x5c0374)-_0x3fc0ae[_0x3edc('0x8d')];if(_0x3fc0ae[_0x3edc('0x208')]>0x0){var _0x1f3a66=_0x3fc0ae['dialLimitQueue']-_0x3fc0ae[_0x3edc('0x8d')]-_0x3fc0ae[_0x3edc('0x141')]-_0x3fc0ae['pTalking'];if(_0x25211d>_0x1f3a66){_0x25211d=_0x1f3a66;}}if(_0x25211d>0x0&&_0x3fc0ae[_0x3edc('0x72')]==0x0){if(_0x3fc0ae[_0x3edc('0xbc')]===_0x3edc('0x9')){_0x25211d=0x1;}if(_0x25211d>this[_0x3edc('0x25')]){_0x25211d=this[_0x3edc('0x25')];}for(var _0x201b43 in this[_0x3edc('0x23')]){if(typeof this['agents'][_0x201b43]!==_0x3edc('0x151')){if(this[_0x3edc('0x23')][_0x201b43][_0x3edc('0x7a')]==='not_inuse'&&this[_0x3edc('0x23')][_0x201b43][_0x3edc('0x94')]===_0x3edc('0x95')){_0xeda835[_0x3edc('0xad')](this[_0x3edc('0x23')][_0x201b43]['id']);}}}_0x3fc0ae[_0x3edc('0x72')]=0x1;hopperUtils[_0x3edc('0x209')](_0x3fc0ae,_0xeda835,_0x25211d)['then'](function(_0x3c159b){_0x3fc0ae[_0x3edc('0x72')]=0x0;if(_0x3c159b){if(!utils[_0x3edc('0x202')](_0x3c159b)){hopperUtils[_0x3edc('0x20a')](_0x3fc0ae)['then'](sendMessageReschedule(_0x3fc0ae))['catch'](loggerCatch('[countReScheduled]\x20'));}else{_0x3fc0ae[_0x3edc('0x8d')]+=_0x3c159b['length'];_0x3fc0ae[_0x3edc('0x74')]=_0x3fc0ae[_0x3edc('0xbc')]===_0x3edc('0x9')?utils[_0x3edc('0x81')][_0x3edc('0x143')]:utils['CAMPAIGN_STATUS']['RUNNING'];for(var _0x44e92f=0x0;_0x44e92f<_0x3c159b['length'];_0x44e92f+=0x1){if(_[_0x3edc('0xfe')](_0x3c159b[_0x44e92f])||_[_0x3edc('0xfe')](_0x3c159b[_0x44e92f][_0x3edc('0x17c')])||_[_0x3edc('0xfe')](_0x3c159b[_0x44e92f][_0x3edc('0x161')])){_0x366599['emptyContact'](_0x3edc('0x206'),_0x3fc0ae,_0x3c159b[_0x44e92f]);}else{hopperUtils[_0x3edc('0x20b')](_[_0x3edc('0x80')](_0x3c159b[_0x44e92f],[_0x3edc('0xf7'),_0x3edc('0x161')]))[_0x3edc('0x44')](_0x366599[_0x3edc('0x1ec')](_0x3fc0ae,_0x3c159b[_0x44e92f]))['catch'](_0x366599[_0x3edc('0x159')](_0x3edc('0x206'),_0x3fc0ae));}}}}})[_0x3edc('0xac')](loggerGetContactDialer(_0x3edc('0x20c'),_0x3fc0ae,_0x25211d));}};Dialer[_0x3edc('0x1d')][_0x3edc('0x6d')]=function(_0x18ce52){if(_0x18ce52[_0x3edc('0x208')]>0x0){var _0x146699=_0x18ce52[_0x3edc('0x208')]-_0x18ce52[_0x3edc('0x8d')]-_0x18ce52[_0x3edc('0x141')];if(_0x146699>0x0&&_0x18ce52[_0x3edc('0x72')]==0x0){this[_0x3edc('0x20d')](_0x18ce52);}else{loggerPredictiveCalls[_0x3edc('0x51')]('[handlePredictive][limitChannel]');}}else{this[_0x3edc('0x20d')](_0x18ce52);}};Dialer[_0x3edc('0x1d')][_0x3edc('0x20d')]=function(_0x3026a9){var _0x553a34=this;var _0x5d08d0=[];_0x3026a9[_0x3edc('0x8d')]+=0x1;for(var _0x4908e7 in this[_0x3edc('0x23')]){if(typeof this[_0x3edc('0x23')][_0x4908e7]!==_0x3edc('0x151')){if(this[_0x3edc('0x23')][_0x4908e7][_0x3edc('0x7a')]===_0x3edc('0x20e')&&this['agents'][_0x4908e7][_0x3edc('0x94')]===_0x3edc('0x95')){_0x5d08d0['push'](this[_0x3edc('0x23')][_0x4908e7]['id']);}}}_0x3026a9[_0x3edc('0x72')]=0x1;return this['getContactDialer'](_0x3026a9['id'],_0x5d08d0,0x1,_0x3026a9['dialOrderByScheduledAt'],_0x3026a9)[_0x3edc('0x44')](function(_0x58382e){_0x3026a9[_0x3edc('0x72')]=0x1;if(_0x58382e){if(!utils[_0x3edc('0x202')](_0x58382e)){utils[_0x3edc('0x71')](_0x3026a9,0x1,0x0);return hopperUtils['countReScheduled'](_0x3026a9)['then'](sendMessageReschedule(_0x3026a9))['catch'](loggerCatch(_0x3edc('0x20f')));}else{_0x3026a9[_0x3edc('0x74')]=utils['CAMPAIGN_STATUS'][_0x3edc('0x203')];if(_[_0x3edc('0xfe')](_0x58382e[0x0])||_[_0x3edc('0xfe')](_0x58382e[0x0][_0x3edc('0x17c')])||_['isNil'](_0x58382e[0x0][_0x3edc('0x161')])){_0x553a34[_0x3edc('0x205')](_0x3edc('0x206'),_0x3026a9,_0x58382e[0x0]);}else{return hopperUtils[_0x3edc('0x20b')](_[_0x3edc('0x80')](_0x58382e[0x0],[_0x3edc('0xf7'),_0x3edc('0x161')]))[_0x3edc('0x44')](_0x553a34[_0x3edc('0x1ec')](_0x3026a9,_0x58382e[0x0]))['catch'](_0x553a34[_0x3edc('0x159')](_0x3edc('0x210'),_0x3026a9));}}}})[_0x3edc('0xac')](loggerGetContactDialer('[getContactDialerPredictive]',_0x3026a9,0x1));};Dialer['prototype'][_0x3edc('0x1da')]=function(_0x4df70e,_0x2d8ac3,_0x355033,_0x65baf1,_0x1806ce,_0x3d6c4){loggerPredictive['info'](_0x3edc('0x211'));loggerPredictive['info'](_0x3edc('0x212'),_0x4df70e);loggerPredictive[_0x3edc('0x51')](_0x3edc('0x213'),_0x2d8ac3);loggerPredictive[_0x3edc('0x51')](_0x3edc('0x214'),_0x355033);loggerPredictive[_0x3edc('0x51')](_0x3edc('0x215'),_0x65baf1);loggerPredictive['info'](_0x3edc('0x216'),_0x1806ce);loggerPredictive['info'](_0x3edc('0x5c'));return new Promise(function(_0x578b5e,_0x3ca631){if(_0x4df70e<=0x0||isNaN(_0x4df70e)){return _0x3ca631(msgResponse(_0x3edc('0x217'),'Error','m\x20=\x20'+_0x4df70e));}if(_0x355033<=0x0||isNaN(_0x355033)){return _0x3ca631(msgResponse('[abandonmentRate]',_0x3edc('0x191'),_0x3edc('0x218')+_0x355033));}if(_0x65baf1<=0x0||isNaN(_0x65baf1)){return _0x3ca631(msgResponse(_0x3edc('0x217'),_0x3edc('0x191'),_0x3edc('0x219')+_0x65baf1));}if(_0x2d8ac3<=0x0||isNaN(_0x2d8ac3)){return _0x3ca631(msgResponse(_0x3edc('0x217'),_0x3edc('0x191'),_0x3edc('0x21a')+_0x2d8ac3));}if(_0x1806ce<=0x0||isNaN(_0x1806ce)){return _0x3ca631(msgResponse('[abandonmentRate]','Error','Amax\x20=\x20'+_0x1806ce));}_0x3d6c4=_0x3d6c4||0x0;var _0x3080f5=0x1/_0x355033;var _0x334af2=0x0;var _0x3722ae=0x0;var _0x273856=0x0;var _0x4fdc3b=0x0;for(var _0x1429df=0x0;_0x273856<_0x1806ce;_0x1429df+=0x1){_0x3722ae=_0x1429df/_0x2d8ac3;_0x334af2=(_0x65baf1*_0x3722ae+_0x3d6c4)/_0x3080f5;_0x273856=utils['erlangb'](_0x334af2,_0x4df70e);_0x4fdc3b=_0x334af2/_0x4df70e*(0x1-utils[_0x3edc('0x21b')](_0x334af2,_0x4df70e));}return _0x578b5e({'erlangCalls':_0x1429df,'erlangCallToSecond':_0x2d8ac3/_0x1429df,'erlangAbandonmentRate':_0x273856,'erlangBusyFactor':_0x4fdc3b});});};Dialer['prototype'][_0x3edc('0x1e4')]=function(_0x3625e1,_0x50fadb,_0x17e306,_0x2e3944,_0x28156c,_0x4315ec){loggerPredictive[_0x3edc('0x51')](_0x3edc('0x21c'));loggerPredictive[_0x3edc('0x51')](_0x3edc('0x212'),_0x3625e1);loggerPredictive[_0x3edc('0x51')](_0x3edc('0x213'),_0x50fadb);loggerPredictive[_0x3edc('0x51')]('Ts:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x17e306);loggerPredictive[_0x3edc('0x51')](_0x3edc('0x215'),_0x2e3944);loggerPredictive[_0x3edc('0x51')](_0x3edc('0x21d'),_0x28156c);loggerPredictive[_0x3edc('0x51')](_0x3edc('0x5c'));return new Promise(function(_0x1f65a5,_0x40b05e){if(_0x3625e1<=0x0||isNaN(_0x3625e1)){return _0x40b05e(msgResponse(_0x3edc('0x21e'),_0x3edc('0x191'),_0x3edc('0x21f')+_0x3625e1));}if(_0x17e306<=0x0||isNaN(_0x17e306)){return _0x40b05e(msgResponse('[busyFactor]',_0x3edc('0x191'),'Ts\x20=\x20'+_0x17e306));}if(_0x2e3944<=0x0||isNaN(_0x2e3944)){return _0x40b05e(msgResponse(_0x3edc('0x21e'),_0x3edc('0x191'),_0x3edc('0x219')+_0x2e3944));}if(_0x50fadb<=0x0||isNaN(_0x50fadb)){return _0x40b05e(msgResponse(_0x3edc('0x21e'),_0x3edc('0x191'),_0x3edc('0x21a')+_0x50fadb));}if(_0x28156c<=0x0||isNaN(_0x28156c)){return _0x40b05e(msgResponse(_0x3edc('0x21e'),_0x3edc('0x191'),_0x3edc('0x220')+_0x28156c));}_0x4315ec=_0x4315ec||0x0;var _0x2ba2e6=0x1/_0x17e306;var _0x1d82b7=0x0;var _0x116025=0x0;var _0x4b61d2=0x0;var _0x24afc0=0x0;for(var _0x1729a5=0x0;_0x24afc0<_0x28156c;_0x1729a5+=0x1){_0x116025=_0x1729a5/_0x50fadb;_0x1d82b7=(_0x2e3944*_0x116025+_0x4315ec)/_0x2ba2e6;_0x4b61d2=utils[_0x3edc('0x21b')](_0x1d82b7,_0x3625e1);_0x24afc0=_0x1d82b7/_0x3625e1*(0x1-utils[_0x3edc('0x21b')](_0x1d82b7,_0x3625e1));}return _0x1f65a5({'erlangCalls':_0x1729a5,'erlangCallToSecond':_0x50fadb/_0x1729a5,'erlangAbandonmentRate':_0x4b61d2,'erlangBusyFactor':_0x24afc0});});};module[_0x3edc('0x221')]=Dialer;