server/services/ami/dialer/queueCallerAbandon.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x8254=['util','lodash','moment','milliseconds','diff','seconds','scheduledat','type','campaigntype','countbusyretry','countcongestionretry','countnoanswerretry','countglobal','countnosuchnumberretry','countdropretry','countabandonedretry','countagentrejectretry','countmachineretry','uniqueid','calleridname','name','calleridnum','number','starttime','responsetime','droptime','endtime','ringtime','talktime','queue','membername','connectedlinename','reason','callback','callbackuniqueid','callbackat','recallme','UserId','VoiceQueueId','CampaignId','originatecalleridnum'];(function(_0x509106,_0x1d49cf){var _0x14a4d6=function(_0x2168a5){while(--_0x2168a5){_0x509106['push'](_0x509106['shift']());}};_0x14a4d6(++_0x1d49cf);}(_0x8254,0x1ec));var _0x4825=function(_0x582e71,_0x4ee02f){_0x582e71=_0x582e71-0x0;var _0x572428=_0x8254[_0x582e71];return _0x572428;};'use strict';var util=require(_0x4825('0x0'));var _=require(_0x4825('0x1'));var moment=require(_0x4825('0x2'));function getSeconds(_0x6e1331,_0x54d9e8){var _0x269f57=moment(_0x6e1331)[_0x4825('0x3')](0x0);var _0xc450d0=moment(_0x54d9e8)['milliseconds'](0x0);return _0x269f57[_0x4825('0x4')](_0xc450d0,_0x4825('0x5'));}function QueueCallerAbandon(_0x394bac,_0x10f365){this[_0x4825('0x6')]=_0x394bac[_0x4825('0x6')];this[_0x4825('0x7')]=_0x394bac[_0x4825('0x7')];this[_0x4825('0x8')]=_0x394bac[_0x4825('0x7')]==='outbound'?'queue':_0x394bac[_0x4825('0x7')];this['countbusyretry']=_0x394bac[_0x4825('0x9')];this[_0x4825('0xa')]=_0x394bac['countcongestionretry'];this[_0x4825('0xb')]=_0x394bac['countnoanswerretry'];this[_0x4825('0xc')]=_0x394bac[_0x4825('0x9')]+_0x394bac[_0x4825('0xa')]+_0x394bac[_0x4825('0xb')]+_0x394bac[_0x4825('0xd')]+_0x394bac[_0x4825('0xe')]+_0x394bac[_0x4825('0xf')]+_0x394bac['countmachineretry']+_0x394bac[_0x4825('0x10')];this['countnosuchnumberretry']=_0x394bac[_0x4825('0xd')];this['countdropretry']=_0x394bac[_0x4825('0xe')];this['countabandonedretry']=_0x394bac['countabandonedretry'];this[_0x4825('0x11')]=_0x394bac[_0x4825('0x11')];this[_0x4825('0x10')]=_0x394bac['countagentrejectretry'];this[_0x4825('0x12')]=_0x10f365[_0x4825('0x12')];this[_0x4825('0x13')]=_0x394bac[_0x4825('0x14')];this[_0x4825('0x15')]=_0x394bac[_0x4825('0x16')];this[_0x4825('0x17')]=_0x394bac['starttime'];this[_0x4825('0x18')]=_0x394bac[_0x4825('0x18')];this[_0x4825('0x19')]=_0x394bac['droptime'];this[_0x4825('0x1a')]=this[_0x4825('0x19')];this[_0x4825('0x1b')]=getSeconds(_0x394bac[_0x4825('0x18')],_0x394bac[_0x4825('0x17')]);this['holdtime']=getSeconds(this[_0x4825('0x19')],_0x394bac[_0x4825('0x18')]);this[_0x4825('0x1c')]=0x0;this[_0x4825('0x1d')]=_0x10f365[_0x4825('0x1d')];this[_0x4825('0x1e')]=_0x10f365[_0x4825('0x1f')];this[_0x4825('0x20')]=_0x10f365['reason'];this[_0x4825('0x21')]=_0x394bac[_0x4825('0x21')];this[_0x4825('0x22')]=_0x394bac[_0x4825('0x22')];this[_0x4825('0x23')]=_0x394bac[_0x4825('0x23')];this['recallme']=_0x394bac[_0x4825('0x24')];this['ContactId']=_0x394bac['ContactId'];this['ListId']=_0x394bac['ListId'];this[_0x4825('0x25')]=_0x394bac[_0x4825('0x25')];this[_0x4825('0x26')]=_0x394bac[_0x4825('0x26')];this[_0x4825('0x27')]=_0x394bac['CampaignId'];this[_0x4825('0x28')]=_0x394bac['originatecalleridnum']||'';this['originatecalleridname']=_0x394bac['originatecalleridname']||'';}module['exports']=QueueCallerAbandon;