server/services/ami/dialer/queueCallerAbandon.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
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  18 var _0xef09=['seconds','type','campaigntype','outbound','queue','countbusyretry','countcongestionretry','countnoanswerretry','countglobal','countnosuchnumberretry','countabandonedretry','countmachineretry','countagentrejectretry','countdropretry','uniqueid','calleridname','name','calleridnum','number','starttime','responsetime','droptime','ringtime','holdtime','talktime','membername','connectedlinename','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','exports','util','moment','milliseconds'];(function(_0x3a23c1,_0x495d49){var _0x286863=function(_0x3accee){while(--_0x3accee){_0x3a23c1['push'](_0x3a23c1['shift']());}};_0x286863(++_0x495d49);}(_0xef09,0x1d6));var _0x9ef0=function(_0x495271,_0x543acc){_0x495271=_0x495271-0x0;var _0x3fe93f=_0xef09[_0x495271];return _0x3fe93f;};'use strict';var util=require(_0x9ef0('0x0'));var _=require('lodash');var moment=require(_0x9ef0('0x1'));function getSeconds(_0x5344fc,_0x5b58ed){var _0x6fd473=moment(_0x5344fc)[_0x9ef0('0x2')](0x0);var _0x5ed729=moment(_0x5b58ed)['milliseconds'](0x0);return _0x6fd473['diff'](_0x5ed729,_0x9ef0('0x3'));}function QueueCallerAbandon(_0x2598a1,_0x57acfe){this['scheduledat']=_0x2598a1['scheduledat'];this[_0x9ef0('0x4')]=_0x2598a1['type'];this[_0x9ef0('0x5')]=_0x2598a1[_0x9ef0('0x4')]===_0x9ef0('0x6')?_0x9ef0('0x7'):_0x2598a1['type'];this[_0x9ef0('0x8')]=_0x2598a1[_0x9ef0('0x8')];this[_0x9ef0('0x9')]=_0x2598a1[_0x9ef0('0x9')];this[_0x9ef0('0xa')]=_0x2598a1['countnoanswerretry'];this[_0x9ef0('0xb')]=_0x2598a1['countbusyretry']+_0x2598a1[_0x9ef0('0x9')]+_0x2598a1[_0x9ef0('0xa')]+_0x2598a1[_0x9ef0('0xc')]+_0x2598a1['countdropretry']+_0x2598a1[_0x9ef0('0xd')]+_0x2598a1[_0x9ef0('0xe')]+_0x2598a1[_0x9ef0('0xf')];this[_0x9ef0('0xc')]=_0x2598a1[_0x9ef0('0xc')];this[_0x9ef0('0x10')]=_0x2598a1[_0x9ef0('0x10')];this['countabandonedretry']=_0x2598a1[_0x9ef0('0xd')];this['countmachineretry']=_0x2598a1['countmachineretry'];this['countagentrejectretry']=_0x2598a1[_0x9ef0('0xf')];this[_0x9ef0('0x11')]=_0x57acfe['uniqueid'];this[_0x9ef0('0x12')]=_0x2598a1[_0x9ef0('0x13')];this[_0x9ef0('0x14')]=_0x2598a1[_0x9ef0('0x15')];this[_0x9ef0('0x16')]=_0x2598a1[_0x9ef0('0x16')];this[_0x9ef0('0x17')]=_0x2598a1['responsetime'];this[_0x9ef0('0x18')]=_0x2598a1[_0x9ef0('0x18')];this['endtime']=this['droptime'];this[_0x9ef0('0x19')]=getSeconds(_0x2598a1['responsetime'],_0x2598a1[_0x9ef0('0x16')]);this[_0x9ef0('0x1a')]=getSeconds(this[_0x9ef0('0x18')],_0x2598a1[_0x9ef0('0x17')]);this[_0x9ef0('0x1b')]=0x0;this[_0x9ef0('0x7')]=_0x57acfe[_0x9ef0('0x7')];this[_0x9ef0('0x1c')]=_0x57acfe[_0x9ef0('0x1d')];this[_0x9ef0('0x1e')]=_0x57acfe[_0x9ef0('0x1e')];this['callback']=_0x2598a1[_0x9ef0('0x1f')];this[_0x9ef0('0x20')]=_0x2598a1['callbackuniqueid'];this[_0x9ef0('0x21')]=_0x2598a1['callbackat'];this['recallme']=_0x2598a1[_0x9ef0('0x22')];this[_0x9ef0('0x23')]=_0x2598a1[_0x9ef0('0x23')];this['ListId']=_0x2598a1[_0x9ef0('0x24')];this[_0x9ef0('0x25')]=_0x2598a1[_0x9ef0('0x25')];this[_0x9ef0('0x26')]=_0x2598a1[_0x9ef0('0x26')];this[_0x9ef0('0x27')]=_0x2598a1[_0x9ef0('0x27')];this[_0x9ef0('0x28')]=_0x2598a1[_0x9ef0('0x28')]||'';this[_0x9ef0('0x29')]=_0x2598a1['originatecalleridname']||'';}module[_0x9ef0('0x2a')]=QueueCallerAbandon;