server/services/ami/dialer/queueCallerAbandon.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x83a0=['CampaignId','originatecalleridnum','originatecalleridname','exports','util','milliseconds','diff','seconds','scheduledat','type','campaigntype','outbound','queue','countbusyretry','countnoanswerretry','countcongestionretry','uniqueid','calleridname','name','calleridnum','number','starttime','responsetime','droptime','endtime','holdtime','membername','connectedlinename','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId'];(function(_0x3563e7,_0x125f4e){var _0x5c381b=function(_0x386a71){while(--_0x386a71){_0x3563e7['push'](_0x3563e7['shift']());}};_0x5c381b(++_0x125f4e);}(_0x83a0,0x1e0));var _0x083a=function(_0x1caa85,_0x3f6ba8){_0x1caa85=_0x1caa85-0x0;var _0x39bd2f=_0x83a0[_0x1caa85];return _0x39bd2f;};'use strict';var util=require(_0x083a('0x0'));var _=require('lodash');var moment=require('moment');function getSeconds(_0x996ddd,_0x18eda1){var _0x428317=moment(_0x996ddd)['milliseconds'](0x0);var _0x57c178=moment(_0x18eda1)[_0x083a('0x1')](0x0);return _0x428317[_0x083a('0x2')](_0x57c178,_0x083a('0x3'));}function QueueCallerAbandon(_0x1a1833,_0x36d33c){this[_0x083a('0x4')]=_0x1a1833[_0x083a('0x4')];this[_0x083a('0x5')]=_0x1a1833[_0x083a('0x5')];this[_0x083a('0x6')]=_0x1a1833[_0x083a('0x5')]===_0x083a('0x7')?_0x083a('0x8'):_0x1a1833[_0x083a('0x5')];this[_0x083a('0x9')]=_0x1a1833[_0x083a('0x9')];this['countcongestionretry']=_0x1a1833['countcongestionretry'];this[_0x083a('0xa')]=_0x1a1833['countnoanswerretry'];this['countglobal']=_0x1a1833[_0x083a('0x9')]+_0x1a1833[_0x083a('0xb')]+_0x1a1833['countnoanswerretry'];this[_0x083a('0xc')]=_0x36d33c['uniqueid'];this[_0x083a('0xd')]=_0x1a1833[_0x083a('0xe')];this[_0x083a('0xf')]=_0x1a1833[_0x083a('0x10')];this[_0x083a('0x11')]=_0x1a1833[_0x083a('0x11')];this['responsetime']=_0x1a1833[_0x083a('0x12')];this[_0x083a('0x13')]=_0x1a1833[_0x083a('0x13')];this[_0x083a('0x14')]=this['droptime'];this['ringtime']=getSeconds(_0x1a1833['responsetime'],_0x1a1833[_0x083a('0x11')]);this[_0x083a('0x15')]=getSeconds(this[_0x083a('0x13')],_0x1a1833['responsetime']);this['talktime']=0x0;this[_0x083a('0x8')]=_0x36d33c[_0x083a('0x8')];this[_0x083a('0x16')]=_0x36d33c[_0x083a('0x17')];this['reason']=_0x36d33c['reason'];this['callback']=_0x1a1833['callback'];this[_0x083a('0x18')]=_0x1a1833['callbackuniqueid'];this['callbackat']=_0x1a1833[_0x083a('0x19')];this[_0x083a('0x1a')]=_0x1a1833[_0x083a('0x1a')];this[_0x083a('0x1b')]=_0x1a1833['ContactId'];this[_0x083a('0x1c')]=_0x1a1833['ListId'];this['UserId']=_0x1a1833[_0x083a('0x1d')];this['VoiceQueueId']=_0x1a1833['VoiceQueueId'];this[_0x083a('0x1e')]=_0x1a1833[_0x083a('0x1e')];this[_0x083a('0x1f')]=_0x1a1833[_0x083a('0x1f')]||'';this[_0x083a('0x20')]=_0x1a1833[_0x083a('0x20')]||'';}module[_0x083a('0x21')]=QueueCallerAbandon;