server/services/ami/model/voiceQueue.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xa391=['Interval','dialOrderByScheduledAt','dialRandomLastDigitCallerIdNumber','dialCutDigit','strategy','dialAMDActive','dialAMDInitialSilence','dialAMDAfterGreetingSilence','dialAMDTotalAnalysisTime','dialAMDMinWordLength','dialAMDBetweenWordsSilence','dialAMDMaximumNumberOfWords','dialAMDSilenceThreshold','dialAMDMaximumWordLength','outboundRejectCallsDay','pTalking','timeout','outboundAnswerCallsDay','outboundAnswerAgiCallsDay','outboundBusyCallsDay','outboundCongestionCallsDay','outboundNoSuchCallsDay','outboundUnknownCallsDay','outboundBlacklistCallsDay','outboundDropCallsDayCallersExit','outboundDropCallsDayTimeout','outboundDropCallsDayACS','outboundReCallsDay','outboundAbandonedDay','startProgressive','startPredictive','handlePredictive','predictiveIntervalMultiplicativeFactor','predictiveIntervalAnsweredCalls','predictiveIntervalDroppedCallsCallersExit','predictiveIntervalAvgHoldtime','predictiveIntervalAvgTalktime','predictiveIntervalPauses','dialPredictiveIntervalMaxThreshold','predictiveIntervalMinThreshold','predictiveIntervalErlangCallsDroppedCalls','erlangCalls','erlangCallToSecond','erlangAbandonmentRate','erlangBusyFactor','dialRecallMeTimeout','dialRecallInQueue','dialPreviewAutoRecallMe','dialPreviewRecallmeReminder','dialQueueProject2','dialAgiAfterHangupClient','dialAgiAfterHangupAgent','mandatoryDisposition','mandatoryDispositionPause','exports','unknown','not_inuse','busy','invalid','unavailable','ringinuse','onhold','wav','wav49','gsm','rrmemory','roundrobin','name','monitor_format','waiting','talking','sumDuration','sumHoldTime','sumBillable','abandoned','loggedIn','available','acw','acwTimeout','autopause','sendMessageOneNotActive','message','originated','temp','dialTimezone','dialActive','dialMethod','dialLimitChannel','dialLimitQueue','dialPredictiveOptimization','dropRate','dialPredictiveOptimizationPercentage','dialPredictiveInterval','dialOriginateCallerIdName','anonymous','dialOriginateCallerIdNumber','dialOriginateTimeout','dialQueueOptions','tTxX','dialQueueTimeout','dialQueueProject','dialCongestionMaxRetry','dialCongestionRetryFrequency','dialBusyMaxRetry','dialBusyRetryFrequency','dialNoAnswerMaxRetry','dialNoAnswerRetryFrequency','dialNoSuchNumberMaxRetry','dialNoSuchNumberRetryFrequency','dialDropMaxRetry','dialDropRetryFrequency','dialAbandonedMaxRetry','dialMachineMaxRetry','dialMachineRetryFrequency','dialAgentRejectMaxRetry','dialAgentRejectRetryFrequency','callAdditionalPhoneAfterMin','dialGlobalMaxRetry','Trunk','TrunkBackup','dialPrefix'];(function(_0x39685d,_0x6a2bb0){var _0x60179f=function(_0x2656d0){while(--_0x2656d0){_0x39685d['push'](_0x39685d['shift']());}};_0x60179f(++_0x6a2bb0);}(_0xa391,0xb0));var _0x1a39=function(_0x2235bf,_0x3a06a7){_0x2235bf=_0x2235bf-0x0;var _0x4c3a64=_0xa391[_0x2235bf];return _0x4c3a64;};'use strict';var statusDesc=[_0x1a39('0x0'),_0x1a39('0x1'),'inuse',_0x1a39('0x2'),_0x1a39('0x3'),_0x1a39('0x4'),'ringing',_0x1a39('0x5'),_0x1a39('0x6')];var monitorFormat={'wav':_0x1a39('0x7'),'wav49':_0x1a39('0x8'),'gsm':_0x1a39('0x9')};var strategy={'rrmemory':_0x1a39('0xa'),'roundrobin':_0x1a39('0xb')};function VoiceQueue(_0x25d4dd){this['id']=_0x25d4dd['id']||0x0;this[_0x1a39('0xc')]=_0x25d4dd[_0x1a39('0xc')]||'';this[_0x1a39('0xd')]=_0x25d4dd[_0x1a39('0xd')]||'';this['type']=_0x25d4dd['type']||'inbound';this[_0x1a39('0xe')]=0x0;this[_0x1a39('0xf')]=0x0;this['total']=0x0;this['answered']=0x0;this[_0x1a39('0x10')]=0x0;this[_0x1a39('0x11')]=0x0;this[_0x1a39('0x12')]=0x0;this['unmanaged']=0x0;this[_0x1a39('0x13')]=0x0;this[_0x1a39('0x14')]=0x0;this[_0x1a39('0x15')]=0x0;this['acw']=_0x25d4dd[_0x1a39('0x16')]||![];this[_0x1a39('0x17')]=_0x25d4dd[_0x1a39('0x17')]||0xa;this[_0x1a39('0x18')]=_0x25d4dd[_0x1a39('0x18')]||'no';this[_0x1a39('0x19')]=!![];this[_0x1a39('0x1a')]='';this[_0x1a39('0x1b')]=0x0;this[_0x1a39('0x1c')]=0x0;this[_0x1a39('0x1d')]=_0x25d4dd['dialTimezone']||null;this['dialGlobalInterval']=_0x25d4dd['dialGlobalInterval']?_0x25d4dd['dialGlobalInterval']:null;this[_0x1a39('0x1e')]=_0x25d4dd['dialActive'];this[_0x1a39('0x1f')]=_0x25d4dd[_0x1a39('0x1f')]||'progressive';this[_0x1a39('0x20')]=_0x25d4dd[_0x1a39('0x20')]||0x0;this['dialLimitQueue']=_0x25d4dd[_0x1a39('0x21')]||0x0;this['dialPowerLevel']=_0x25d4dd['dialPowerLevel']||0x1;this[_0x1a39('0x22')]=_0x25d4dd[_0x1a39('0x22')]||_0x1a39('0x23');this['dialPredictiveOptimizationPercentage']=_0x25d4dd[_0x1a39('0x24')]||0.03;this[_0x1a39('0x25')]=_0x25d4dd[_0x1a39('0x25')]||0x258;this['dialOriginateCallerIdName']=_0x25d4dd[_0x1a39('0x26')]||_0x1a39('0x27');this['dialOriginateCallerIdNumber']=_0x25d4dd[_0x1a39('0x28')]||'anonymous';this[_0x1a39('0x29')]=_0x25d4dd[_0x1a39('0x29')]||0x1e;this[_0x1a39('0x2a')]=_0x25d4dd[_0x1a39('0x2a')]||_0x1a39('0x2b');this[_0x1a39('0x2c')]=_0x25d4dd[_0x1a39('0x2c')]||0x3;this[_0x1a39('0x2d')]=_0x25d4dd[_0x1a39('0x2d')]||undefined;this[_0x1a39('0x2e')]=_0x25d4dd[_0x1a39('0x2e')]||0x3;this[_0x1a39('0x2f')]=_0x25d4dd[_0x1a39('0x2f')]||0x96;this[_0x1a39('0x30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